T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Carolinas Healthcare System August 2014 - Present
T-Mobile August 2014 - Present
The Home Depot September 2013 - June 2014
Freeze Frame Photography May 2011 - August 2012
YMCA October 2008 - June 2012
Skills
Interpreting, Customer Service, Customer Experience, Sales, Microsoft Office, Photoshop, Microsoft Excel, Microsoft Word, Social Media, Photography, PowerPoint, Public Speaking, Leadership, Team Building
Education
ECPI University 2013 — 2015
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary, 3.0
The Men's Wearhouse, Inc October 2009 - Present
Army National Guard April 2005 - April 2009
T-Mobile January 2007 - January 2008
Skills
Windows 7, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Marketing, Network Marketing, Teamwork, Leadership, Software Installation, Help Desk Support, Technical Support, Windows XP, Computer Hardware
Education
Edmonds Community College 2013 — 2015
Computer and Information Systems Security/Information Assurance
T-Mobile April 2015 - Present
T-Mobile January 2014 - April 2015
T-Mobile May 2012 - January 2014
T-Mobile November 2007 - May 2012
Circuit City August 2003 - November 2007
Skills
Customer Experience, Wireless, Mobile Devices, Customer Retention, Telecommunications, Mobile Communications, Mobile Technology, Direct Sales, Sales Operations, Cross-functional Team..., Solution Selling, Sales Process, Call Centers, Competitive Analysis, Team Leadership, Recruiting, Management, Account Management
Education
Edmonds Community College
Associate of Arts (AA), Business Administration and Management, General
Valassis September 2013 - Present
MindMatrix, Inc May 2013 - September 2013
SynergIT May 2011 - May 2013
Clearwire April 2008 - November 2010
T-Mobile February 2007 - March 2008
AMK Business Solutions September 2005 - November 2006
Skills
Lead Generation, Digital Marketing, CRM, Direct Sales, Sales Process, Product Marketing, Email Marketing, Account Management, Sales Operations, Marketing, Cold Calling, Sales, Strategic Partnerships, Advertising, Marketing Strategy, Start-ups, Selling, Leadership, Management, Customer Satisfaction, Solution Selling, Competitive Analysis, New Business Development, Training, Enterprise Software, Program Management, Salesforce.com, Networking, Team Building, Business Strategy, Recruiting, Unified Communications, Channel Partners, Telecommunications, Managed Services, Negotiation, Product Launch, Channel Account..., Multi-channel Marketing, Channel Sales, Channel Partner..., Business Planning, SaaS, Product Development, B2B, Sales Presentations, Professional Services, Customer Retention, Partner Management, Go-to-market Strategy
Education
Edinboro University of Pennsylvania 2001 — 2005
Bachelors, Speech Communications
T-Mobile June 2011 - Present
T-Mobile November 2010 - June 2011
T-Mobile February 2004 - October 2010
Skills
Sales Operations, Wireless, Customer Retention, Telecommunications, Sales Management, Solution Selling, Account Management, Customer Experience, Sales, Customer Satisfaction, Cold Calling, Sales Process
Education
Eastfield College
T-Mobile April 2015 - Present
Starbucks June 2014 - April 2015
Starbucks July 2013 - June 2014
Starbucks October 2010 - July 2013
Starbucks November 2008 - October 2010
Starbucks October 2007 - November 2008
Starbucks October 2004 - October 2007
Starbucks December 1999 - October 2004
Taco Bell March 1994 - December 1999
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Retail, Merchandising
Education
Eastern Washington University 1994 — 1999
Bachelor's degree, Business Administration and Management, General
Coupeville HIgh School 1990 — 1994
City of Seattle August 2014 - Present
US Army Reserves April 2014 - Present
Secure Electronic Data May 2013 - February 2014
T-Mobile September 2012 - November 2012
T-Mobile April 2012 - August 2012
US Army July 2008 - December 2011
Tristar Funding Group August 2002 - June 2008
Pacific Research and Trading April 1998 - August 2002
Skills
Office 365, Project Management, SharePoint, Visio, Excel, Risk Management, Access, Scrum, SQL Server, Visual Basic, Agile Project Management, Equity Derivatives, Project Planning, Spanish, Real Estate Investment, Real Estate Finance, Real Estate Economics, Microsoft Excel, Business Intelligence, PMP, Agile Methodologies, PMO, SQL, Management, Leadership, Strategy, Software Documentation, Microsoft SQL Server, MS Project, Process Improvement, Quality Assurance, Budgets, Investment Properties, Business Intelligence...
Education
University of Washington
Bachelor of Arts, Economics
Microsoft
MS SharePoint 2010 Specialist, SharePoint 2010
Scrum Alliance 2012 — 2012
Certificate, Scrum Master
University of California, Berkeley 2010 — 2010
Certifcate, Agile Management
Project Management Institute 2009 — 2009
PMP, Project Management
University of California, Berkeley 2009 — 2009
Certificate, Project Management
Edmonds Community College 1992 — 1993
AA
Verizon Wireless January 2015 - July 2015
T-Mobile October 2013 - January 2015
Skills
Sales Operations, Customer Service, Telecommunications, International Relations, Sales Management, Microsoft Office, Mac OS, Microsoft Word, Customer Retention, Customer Satisfaction, Call Centers
Education
Western Governors University 2015 — 2018
Bachelor's Degree, Business Administration and Management, General
Edmonds Community College 2012 — 2013
General Studies
Pretty Girls Poop June 2012 - Present
Self-employed April 2006 - Present
T-Mobile May 2012 - February 2013
Eat'n Park Hospitality Group August 2011 - April 2012
Skills
Art, Painting, Customer Service, Sales, Sculpture, Abstraction, Fine Art, Graphic Design, Photoshop, Drawing, Illustration, Logo Design, Oil Painting, Photography
Education
University of Pittsburgh 2004 — 2006
Bachelor of Arts (B.A.), Fine and Studio Arts and History of Art and Architecture, 3.1
Edinboro University of Pennsylvania 2001 — 2004
Bachelor of Fine Arts (B.F.A.), Painting, 3.0
Jehoshaphat Army October 2011 - Present
T-Mobile June 2002 - Present
T-Mobile June 2002 - Present
Independent Recording Artist January 2011 - Present
Affiliate Entertainment September 2010 - July 2011
Skills
Entertainment, Songwriting, Music Industry, A&R, Music Publishing, Music Production, Recording, Music, Record Labels, Audio Engineering, Music Licensing, Sound, Composition, Singing, Songs, Film, Studio Recording, Social Networking, Radio, Voice Over
Education
El Camino College 2013 — 2013
Business/Corporate Communications
Gardena High School 1995 — 1999
High School Diploma, Educational Leadership and Administration, General
TransACT Communications, Inc. 2008 - Present
T-Mobile August 2001 - April 2007
Skills
Wireless, Sales Process, Account Management, Direct Sales, Program Management, Salesforce.com, Telecommunications, Selling, Team Leadership, Sales
Education
Eastern Washington University 1999 — 2001
Communication Studies
Whatcom Community College 1997 — 1999
AA
Sehome High School
FW a Novatel Wireless company December 2013 - Present
FW June 2013 - December 2013
CBT Nuggets LLC May 2008 - May 2013
Symantec November 2006 - April 2008
T-Mobile October 2003 - October 2006
Skills
New Business Development, Sales Operations, Strategic Planning, Wireless, Sales, Telecommunications, Customer Service, Business Development, Vendor Management, Reseller/VAR Networks, Project Management, Marketing, Sales Management, Training, Team Leadership, Cross-functional Team..., Team Building, Leadership, Integration, Business Analysis, CRM, Information Technology, Public Speaking, Social Media, IT Management, Program Management, Management, Team Management, Coaching, Sales Process, Solution Selling, Direct Sales, Sandler, Channel, Account Management, SharePoint, Salesforce.com, Call Centers
Education
Eastern Washington University 2000 — 2003
Communications Degree-Public Relations
University of La Verne 1998 — 2000
T-Mobile January 2015 - Present
Vox Technologies February 2012 - January 2015
Vox Technologies July 2012 - July 2013
Bank of America October 2010 - January 2012
T-Mobile February 2008 - March 2010
Skills
Customer Service, Data Entry, Customer Satisfaction, Outlook, Call Centers, Sales, Account Management, Strategic Planning, New Business Development, Sales Operations, Direct Sales, Business Development, CRM, Marketing, Marketing Strategy, Customer Retention
Education
Texas A&M University-Commerce 2012 — 2016
Bachelor’s Degree, Bilingual Education EC-6
Eastfield College 2010 — 2012
Associate’s Degree, Associate in Science
T-mobile August 2014 - Present
T-Mobile June 2014 - Present
IEEE January 2013 - Present
Eastern Washington University October 2013 - June 2014
Math Learning Center January 2013 - June 2014
University of Washington September 2011 - February 2012
Skills
Digital Signal..., Visual Basic, Matlab, Java, Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Strong organization, Multisim, Assembly Language, LTSpice, Project Management, Microsoft Project, Signal Processing
Education
Eastern Washington University 2012 — 2014
Electrical Engineering
University of Washington 2011 — 2012
Electrical Engineering
Microsoft July 2015 - Present
T-Mobile April 2014 - Present
Microsoft September 2013 - Present
Microsoft June 2013 - Present
uTest April 2013 - July 2013
QA101ConsultingGroup March 2013 - July 2013
U.S. Bank February 2012 - February 2013
U.S. Bank July 2010 - February 2012
Eclipse Fire Sprinklers Inc May 2008 - May 2010
Skills
Loans, Banking, Credit, Small Business Lending, Consumer Lending, Commercial Banking, Commercial Lending, Retail Banking, Credit Analysis, Lines Of Credit, Mortgage Lending, Cross Selling, Loan Origination, Portfolio Management, Mortgage Banking, Credit Risk, Financial Analysis, Cash Management, Deposits, Refinance, Quality Assurance, Automated Software..., Testing, Test Design, Software Development, Microsoft Word
Education
QA101 2013 — 2013
Software Testing Engineer, Information Technology
Kuban State University (KubSU) 2000 — 2004
Bachelor's degree, Finance and Financial Management Services
Edmonds Community College
English Language and Literature/Letters
HealthCare Provider April 2014 - Present
ADT September 2012 - April 2014
T-Mobile April 2006 - June 2012
Skills
Customer Satisfaction, Team Management, Call Centers, Telecommunications, Training, Troubleshooting, Technical Support, Outlook, Communication, Team Leadership, Team Building, Leadership
Education
Eastfield College 1989 — 1990
Basic Studies
West Mesquite High School 1985 — 1989
Dipolma
Honolulu Fire Department July 2014 - June 2015
Hale `e pa nui - Therapeutic Massage & Bodywork July 2012 - December 2014
Arnaud Adam LMT March 2012 - December 2014
Serenity & Massage April 2012 - July 2012
Hawai`i Healing Arts College September 2011 - March 2012
University of Hawai'i Foundation February 2010 - August 2011
T-Mobile October 2002 - September 2009
Byte Mortgage Software February 2002 - October 2002
NetUpdate dba DocuTouch dba Byte Mortgage Software February 2000 - February 2002
DocuTouch 2000 - 2001
Skills
Microsoft Office, Customer Service, Excel, Access, Customer Relations, Troubleshooting, Budgeting, Call Center, Hiring, Telecommunications, Marketing Strategy, Business Strategy, International Business, Contract Management, Fundraising, Creative Problem Solving, Marketing Management, Business Objects, Microsoft Excel, Training, Leadership, Call Centers, Budgets, Marketing, Team Leadership, Project Management, Cross-functional Team..., Team Building, Sales, Customer Satisfaction, Account Management
Education
Honolulu Fire Department training center 2014 — 2015
IFSTA certified Firefighter I-II / NR-EMT, Fire Science/Fire-fighting
INSEEC 1992 — 1995
BA, Business Administration and Marketing Management
Ecole de Management de Normandie 1990 — 1992
Associate of Arts (AA), Business Studies Preparatory School
T-Mobile December 2014 - Present
Office Depot November 2010 - December 2014
Best Buy September 2008 - November 2010
Best Buy October 2007 - September 2008
Toys R Us June 2007 - November 2007
Circuit City February 1998 - June 2007
Future Shop 1994 - 1998
Skills
Profit, Loss Prevention, Merchandising, Store Management, Income Statement, Retail, Shrinkage, Strategic Planning, New Store Development, Store Operations, Mentoring, Sales Management, Apparel, Customer Satisfaction, Planograms, Inventory Management, Performance Management, Management, Inventory Control, Driving Results, Multi-unit, Training, District Management, Multi-Unit Management, Sales, Customer Service, Succession Planning, Time Management, Visual Merchandising, POS, Leadership, Strategy, CPFR, People Development, Team Building, Selling, Budgets, Process Scheduler, Purchasing, Coaching, Accountability, Operations Management, Forecasting, Customer Experience, Sales Operations, Recruiting, P&L Management, Team Leadership, Vendors, Big Box
Education
Eastern Washington University 1983 — 1986
Bachelors, Business Adminsitration
Grays Harbor Community College 1981 — 1983
AA, Business
Montesano High School
High School
Slalom Consulting/Versa 2014 - 2015
Slalom Consulting/Versa 2013 - 2014
Reaching Out -- http://maryannetchells.wordpress.com/ April 2013 - November 2013
T-Mobile November 2012 - May 2013
Family Law Practice of Elizabeth J. Berns September 2010 - August 2012
T-Mobile September 2000 - May 2003
VoiceStream Wireless March 2000 - August 2000
City of Kirkland 1997 - 2000
The University of Edinburgh February 1996 - July 1996
Skills
Cross-functional Team..., Program Management, Project Management, Legal Research, Troubleshooting, Team Leadership, Microsoft Office, Legal Writing, Sales Operations, Creative Writing, Wireless, Paralegal, Political Campaigns, Conflict Resolution, Contract Negotiation, IT Project Management, IT Instruction, Corporate Finance, Project Finance, Report Writing, Children's Rights, Database Design, Business Relationship..., RF systems, MS Office Suite, Alternative Dispute..., Issue Resolution, Employee Relations, Building Relationships, Community, Vendor Contracts, Service Level Agreements, Multi-channel Retail, Agile & Waterfall..., Rally, Quality Center, User Stories, APIs, Web Services API, Short Codes
Education
The University of Edinburgh 1993 — 1994
Master of Science (M.Sc.), English Literature (British and Commonwealth)
Wellesley College 1989 — 1993
Bachelor of Arts (B.A.), English Literature/Economics, 3.18
The University of Edinburgh 1991 — 1992
Junior Year Abroad, Liberal Arts and Sciences/Liberal Studies
Massachusetts Institute of Technology 1989 — 1990
Wellesley/MIT Exchange Program, Liberal Arts and Sciences, General Studies and Humanities
Mamaroneck High School 1985 — 1989
High School Diploma, A
Edmonds Community College 2010 — 2012
Advanced Paralegal Certification, Legal Assistant/Paralegal
Verizon Wireless December 2012 - Present
T-Mobile May 2007 - August 2012
Deep South Entertainment 2008 - 2009
TGI Fridays February 2003 - May 2007
Publix July 1999 - June 2003
Skills
Advertising, Sales, Sales Management, Cold Calling Experience, Referral Development, Mobile Technology, Microsoft Office, Microsoft Word, Customer Service, Customer Retention, SEO
Education
Edison Community College 2003 — 2004
Associate's degree, Communication, General
University of Alabama 2001 — 2002
Communication and Media Studies
North Fort Myers high school 1996 — 2000
Boeing February 2015 - Present
Boeing September 2012 - February 2015
T-Mobile January 2010 - September 2012
Skills
Forecasting, Business Analysis, Data Analysis, Financial Analysis, Business Process..., Microsoft Office, Sales, Mergers & Acquisitions, Manufacturing, Analysis, Financial Reporting, Sales Operations, Customer Service, Qualitative Research, Quality System, Supplier Quality, Databases, Data Mining, Tableau, Microsoft SQL Server
Education
Seattle University 2014 — 2016
Master of Business Administration (MBA)
Eastern Washington University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwest University 2006 — 2007
Business Administration and Management, General
Spokane Falls Community College 2004 — 2006
Associate of Arts (A.A.)
Rackspace, the Open Cloud Company November 2013 - Present
Rackspace, the Open Cloud Company March 2013 - November 2013
Amdocs 2010 - 2013
Amdocs 2008 - 2010
T-Mobile 2004 - 2008
Skills
Telecommunications, Business Analysis, Program Management, SQL, Project Management, Change Management, Service Delivery, Unix, Operations Management, Process Improvement, Team Management, Team Leadership, Agile & Waterfall...
Education
Eastern Washington University
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Delta Xi Nu Multicultural Sorority, Inc. January 2014 - Present
T-Mobile February 2012 - July 2012
AT&T June 2009 - February 2011
Skills
Social Media, Microsoft Word, Microsoft Office, Teamwork, PowerPoint, Editing, Research, Sales, Leadership
Education
The University of Texas at Arlington 2012 — 2016
Bachelor's degree, International Business and Spanish, Junior
Eastfield College
Associate's degree, Business, 3.57
American Tower December 2013 - August 2014
Global Tower Partners June 2012 - December 2013
T-Mobile June 2011 - June 2012
Clearwire July 2010 - July 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, English, Telecommunications, Asset Management, Project Management, Negotiation, Management, Contract Negotiation, Cellular Communications, Wireless, Vendor Management, Program Management, LTE, 4G, Project Planning, CDMA, UMTS, Mobile Devices, Microwave, Leadership
Education
University of Central Florida
Bachelor's degree, Communications
Valencia College
Associate of Arts (AA)
Edmonds Community College
Advanced Paralegal Certificate
T-Mobile October 2014 - Present
Puget Sound Educational Service District (PSESD) May 2007 - October 2014
Safeco Insurance, Member of Liberty Mutual Group March 2006 - April 2007
Puget Sound Educational Service District (PSESD) August 2001 - February 2006
Education
Bethany University 1992 — 1998
Master of Arts, Education and Instruction
Bethany University / San Francisco State University
Bachelor of Arts, Multiple Subjects
Edmonds Community College
Completed 22 credits, CIS & Programming courses (.NET & VBA)
Sacramento City College
Associate of Arts, Math, Science and Engineering; Languages and Literature
T-Mobile April 2015 - Present
T-Mobile October 2013 - April 2015
InSpa Corporation November 2010 - August 2013
InSpa Corporation July 2006 - November 2010
Bed Bath & Beyond October 2007 - July 2008
Skills
Spa, Customer Service, Inventory Management, Data Entry, Event Planning, Retail, Process Scheduler, Hospitality, Team Building, Sales, Retail Sales, Leadership, Management, Customer Experience, Training, Customer Satisfaction, Microsoft Office
Education
Edmonds Community College 2005 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
T-Mobile September 2014 - Present
Washington Federal July 2014 - September 2014
RadioShack October 2012 - June 2014
Currently Unemployed June 2012 - October 2012
Verizon Wireless (Worldwide Wireless) January 2006 - June 2012
Fred Meyer June 2004 - July 2006
Skills
Leadership, Telecommunications, Customer Satisfaction, Call Center, Negotiation, Customer Service, Customer Retention, Call Centers, Wireless, Team Leadership, Troubleshooting, Team Building, Sales Operations, Sales, Data Entry, Access, Training, Customer Experience, Employee Training, Technical Support, Analysis, Account Management, Time Management, Vendor Management, Direct Sales, Management, Process Improvement, Coaching, Inventory Management, Retail
Education
Western Washington University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Cascadia Community College 2012 — 2014
Associate of Arts (AA), Business
Edmonds Community College 2004 — 2005
Telenetwork March 2013 - Present
T-Mobile July 2009 - March 2012
Skills
CompTIA A+, Cellular Communications, Customer Satisfaction, Direct Sales, Telecommunications, Troubleshooting, Account Management, Software Documentation, Teamwork, Microsoft Office, Wireless, Mobile Communications, Social Networking, Public Speaking, Sales, Marketing, Research, Windows, Customer Service, Hardware Installation, Event Planning, People Skills, M2M, Social Media, Advertising, GSM, Negotiation, Manufacturing, Medical Devices, Mobile Devices, Marketing Strategy, Social Media Marketing, Cross Selling, PowerPoint, Microsoft Word, Marketing Communications, Business Development, 4G, Microsoft Excel, Project Management, Budgets, Quality Assurance, Event Management, Facebook, Public Relations, Project Planning, Customer Experience, Financial Analysis, Strategic Planning, Outlook
Education
ECPI College of Technology 2010 — 2013
B.S., Electronics Engineering, 3.5
Wilson Communtiy College 2006 — 2008
A.S., College Transfer, 3.8
Asurion - Premier Support Solutions January 2014 - Present
T-Mobile March 2005 - December 2012
T-Mobile December 2003 - March 2005
TSA August 2002 - May 2003
The American College November 2001 - March 2002
Dudnyk Healthcare Group January 2001 - August 2001
Roberto Clemente Charter School September 2000 - December 2000
Communications Data Services September 1998 - September 2000
New Horizons Computer Learning Centers February 1998 - September 1998
Wilson Area School District May 1997 - February 1998
Skills
Teaching, English, Technical Support, Advertising, Editorial, Security, Proofreading, Invoicing, Instructor-led Training, Testing, Microsoft Office, Process Improvement, Software Documentation, Microsoft Excel, Cross-functional Team..., Public Speaking, Time Management, Team Building, Customer Service
Education
Kutztown University of Pennsylvania 1998 — 1998
MA coursework, English, 4.0
Muhlenberg College 1989 — 1993
Bachelor of Arts (BA), English, Philosophy, Secondary Education, 3.762
Edge Hill College of Higher Education 1992 — 1992
International and Comparative Education
Premera Blue Cross March 2013 - Present
Day Wireless Systems March 2005 - October 2012
Labor Ready September 2003 - March 2005
T-Mobile January 2000 - September 2003
Skills
Administration, Account Management, Team Building, Notary Public, Shipping, Accounts Receivable, Accounts Payable, Collections, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Payroll, Sales, System Administration, Invoicing, Telephone Skills, Process Scheduler, Fax, Supervisory Skills, Filing, Leadership, Management, Outlook, Purchasing, Human Resources, Inventory Management, File Management, Call Centers, Data Entry, Office Management
Education
Edmonds Community College 2011 — 2015
Associates for Direct Transfer, Business Administration, Management and Operations, Currently Attending with a 3.6 GPA
ITT Technical Institute-Seattle 1995 — 1997
AAS, Computer-Aided Drafting
Anacortes High School General 1989 — 1993
Diploma
Altep September 2013 - Present
T-Mobile, USA January 2013 - September 2013
T-Mobile June 2012 - December 2012
Edmonds Community College April 2011 - September 2012
Foushee and Associates, Inc September 2008 - March 2010
Powers Concrete, Inc July 2003 - September 2008
Seattle Mariners Baseball Club September 2000 - July 2003
Skills
Construction, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Photoshop, Photography, Microsoft Excel, Inventory Management, Outlook, Troubleshooting, Time Management, First Aid, Computer Hardware, Research, Teamwork
Education
Edmonds Community College 2011 — 2012
Digital Forensics Certificate, CIS
Everett Community College 2000 — 2003
Associates in Fine Arts, Photography
Everett Community College 2000 — 2003
Associates in Arts and Sciences, Photography
Currently Edmonds Community College
degree; Associates; Associates, Computer Science; Arts and Sciences; Fine Arts; Photography
Snohomish High School
T-Mobile May 2009 - Present
Comp USA July 2008 - February 2009
Skills
Wireless, Telecommunications, Cellular Communications, Quotas, Mobile Communications, Mobile Devices, Customer Experience, Retail Sales, Direct Sales, Customer Retention, Customer Satisfaction, Sales, Solution Selling
Education
Florida Gulf Coast University 2009 — 2013
Criminal Forensic Studies
Edison Community College 2007 — 2009
Associate of Arts (A.A.)
T-Mobile May 2014 - Present
GameStop September 2014 - July 2015
Calamari's Squid Row January 2014 - June 2014
Epic Web Studios May 2013 - January 2014
Edinboro University Spectator September 2012 - April 2013
Edinboro University of Pennsylvania May 2011 - December 2012
Chartwells (Higher Education Division) September 2009 - September 2012
Skills
Press Releases, Social Media, Web Design, Branding & Identity, Public Speaking, Social Media Outreach, Market Research, Business Expansion, Journalism, Integrated Marketing, Grinding, Facebook, Marketing, Public Relations, Social Media Marketing, Customer Service, Microsoft Office, Writing, Social Networking, Fundraising, Event Planning
Education
Edinboro University of Pennsylvania 2009 — 2013
Bachelor of Liberal Arts, Public Relations, Advertising, and Applied Communication
Cognizant Technology Solutions April 2014 - Present
Buchanan Technologies October 2012 - April 2014
T-Mobile July 2007 - February 2012
All My Sons Moving & Storage August 2005 - July 2007
Skills
Creative Problem Solving, Customer Service, Social Networking, Microsoft Office, Jive, BMC Remedy, Remote Desktop, Active Directory, Linux, Oracle, SharePoint, RSA Security, Citrix, OneSite, Crystal Reports, Impact 360, RTA, Avaya IP Telephony, SCCM, Mitel 3300, Change Management, Business Process, Software Installation, Hardware, Call Centers, Analysis, Recruiting, Training, System Deployment, Networking, System Administration, Help Desk Support, Network Administration, Technical Support, Troubleshooting
Education
Eastfield College 1992 — 1994
Whitworth University April 2012 - Present
T-Mobile November 2006 - November 2011
Skills
Windows 7, System Administration, Windows, Troubleshooting, HTML, OS X, Databases, Microsoft Office, Network Administration, Technical Support, Computer Hardware, Networking
Education
Eastern Washington University 2008 — 2011
Bachelor of Arts (B.A.), History
Property Lines Real Estate April 2006 - Present
HTC September 2008 - September 2012
T-Mobile July 2007 - August 2008
T-Mobile USA, Inc. February 2005 - June 2007
T-Mobile 2003 - 2005
T-Mobile February 2001 - 2003
BDA 2000 - 2001
Skills
Wireless, Mobile Devices, Telecommunications, Product Management, Product Marketing, Sales Management, Account Management, Customer Experience, Mobile Technology, Direct Sales, Strategic Partnerships, Sales, Photoshop, PowerPoint, Strategic Planning, Portfolio Management, Project Management, Start-ups, Pricing, Marketing, Channel, Management, Contract Negotiation, Retail, Leadership, Solution Selling, E-commerce, Merchandising, Customer Retention, Strategy, Sales Operations, Mobile Communications, Business Development, New Business Development, Channel Partners, Product Launch, CRM, Cross-functional Team..., Competitive Analysis, Salesforce.com, Negotiation, Market Planning, Training, Customer Satisfaction, Entrepreneurship, Product Development, Go-to-market Strategy, Sales Process, Selling, Forecasting
Education
Eastern Washington University
Bachelor of Arts (B.A.), Psychology & Business Administration - Management / General Business
Bellevue College
Associate's degree, Associate in Business
Eastside Catholic
Dell October 2014 - Present
Dell July 2013 - Present
Dell June 2010 - July 2013
Quest Software June 2010 - October 2012
T-Mobile May 2009 - June 2010
JPMorgan Chase January 2008 - March 2009
WaMu April 2007 - December 2007
WaMu January 2005 - April 2007
WaMu July 2003 - December 2004
Skills
Project Management, Project Portfolio..., Team Building, Analysis, Business Analysis, Web Development, Web Marketing, SharePoint, Visio, Scrum, Systems Analysis, User Acceptance Testing, Agile Development, Contact Center..., Call Center Technology, Demand Generation, Enterprise Software, Content Management, Web Project Management, Translation, Internet Marketing, Agile Methodologies, Analytics
Education
Villanova University 2013 — 2013
Masters Certificate, IS/IT Project Management
University of San Francisco 2011 — 2012
Master's Certificate, Internet Marketing
Edmonds Community College 2009 — 2010
Business Systems Analysis Certificate, Computer Information Systems
Cascadia Community College 2004 — 2004
Certificate, Dreamweaver, Fireworks and Flash
University of Washington 1999 — 2003
Bachelors in Liberal Arts and Business Minor, Liberal Arts and Sciences/Liberal Studies
Edmonds Woodway
Convergys March 2012 - Present
Eastern Washington University September 2009 - December 2011
T-Mobile May 2006 - July 2009
Skills
Microsoft Office, Adobe Creative Suite, Operating Systems, Active Directory, HTML, CSS, Organizational Design, Self Starter, Punctual, Mac OS, Android, Blackberry, Documentation, Technical Writing, Technical Documentation, Help Desk Management, Technical Training, Graphic Design, Technical Communication, Editing, Training, Troubleshooting, Technical Support, Time Management, Team Leadership, SharePoint, SnagIt, PowerPoint, Copy Editing, Instructional Design, CMS, Instructor-led Training, Hands-on Training, Research, Wireless Networking, Microsoft Excel, Leadership, Learning Management..., Training Delivery, Customer Service, Program Management, Software Documentation, Marketing Communications, Public Speaking
Education
Eastern Washington University 2009 — 2011
BA, Technical Communications
The University of New Mexico 2005 — 2009
Microsoft July 2004 - Present
PHILIPS ORAL HEALTH CARE April 2003 - February 2004
T-Mobile October 2000 - October 2002
Accenture March 1996 - September 1999
Skills
System Architecture, Supply Chain Management, Data Warehousing, Business Intelligence, SSRS, Data Warehouse..., Agile Methodologies, Agile Project Management, Analysis Services, Business Process, SAP, Project Management, Software Project..., SDLC, Software Development, Database Design, OLAP, Integration, Requirements Analysis, Enterprise Architecture, Databases, Business Analysis
Education
1990 — 1996
Master, Industrial and Manufacturing Engineering
Northwest Naturals Baseball Club August 2014 - Present
CDK Digital Marketing July 2012 - Present
T-Mobile October 2011 - July 2013
Gap Inc./Old Navy June 2005 - February 2012
Yellowbook USA October 2009 - November 2010
Skills
Digital Advertising, Search Engine Marketing, Sales, Sales Management, Coaching Baseball, Online Advertising, SEM, Salesforce.com, Sales Presentations, Sales Process, Online Marketing, Social Networking, Digital Marketing, Social Media, Lead Generation, Customer Service, Social Media Marketing
Education
Western Oregon University 2006 — 2009
Bachelor of Arts (B.A.), Social Sciences
Edmonds Community College 2004 — 2006
Associate of Arts (AA), N/A
T-Mobile 2014 - Present
T-Mobile 2003 - 2014
Qwest Communications January 2000 - July 2002
BF Goodrich Aerospace 1996 - 2000
US Army June 1990 - June 1996
Skills
Network Design, Computer Network..., Switches, Telecommunications, GSM, Wireless, Troubleshooting, UMTS, Microwave
Education
Edmonds Community College
General Studies
Everett Community College
General Studies
Sierra College
Fiber Optic Splicing
Sierra College
US Army
Aircraft Electrician
T-Mobile December 2006 - Present
Moss Adams LLP 2004 - 2006
Washington State Golf Association 2002 - 2004
North American Energy Services 1998 - 2000
Washington Trust Bank 1997 - 1998
Skills
Vendor Management, Telecommunications, Business Analysis, SDLC, Program Management, Crystal Reports, Information Security, Disaster Recovery, Security, Databases, Information Security..., Windows 7, SharePoint, Process Improvement, Risk Management, Citrix, Infrastructure, Wireless, PCI DSS, System Deployment, IT Management
Education
Eastern Washington University 1996 — 1998
MIS
Washington State University 1990 — 1995
English Literature
Bothell High
T-Mobile November 2013 - Present
Skills
Team Leadership, Website Localization, New Business Development, Customer Relations, Digital Marketing, People-oriented, Marketing Research, E-commerce Solutions, Spanish translation, Web Design, Database Management, Database Development, Proficiency in data..., Volunteer Leadership, Traffic Analysis, Performance Metrics, Efficient interpersonal..., Web Development, Business Strategy, Advertising, Digital Signage, Nutritional Counseling, Supplements, Health, Localization, Communication Skills, Interpersonal Skill, Customer Service, E-commerce, Spanish, Teamwork, Social Networking, Databases, Team Building, Volunteering, Leadership, Sales, Marketing, Project Management, Training
Education
Seattle University
Bachelor's degree
Seattle University
Bachelor of Commerce (B.Com.)
Edmonds Community College
Certificate of Fundamental Computer Forensics
Universidad Iberoamericana, Ciudad de México
Certificate of Event Planning
Anco Fine Cheese March 2012 - Present
Pinnacle Food Sales January 2009 - March 2012
T-Mobile July 2007 - December 2008
U.S. Cellular 2000 - 2006
Skills
Visual Merchandising, Leadership, Cheese, Time Management, Computer Proficiency, Road Warrior, Sales, Sales Management, Account Management, Trainers, Microsoft Office, Merchandising, Consumer Goods, Specialty Retail, Management
Education
Strayer University 2014 — 2015
MBA Candidate, MBA - Management
Liberty University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Minor Marketing
Edgecombe Community College 2009 — 2011
Associate's degree, Associate in General Education
designDATA February 2015 - Present
ECPI University September 2011 - February 2015
Verizon Wireless April 2010 - September 2011
Verizon Wireless March 2011 - May 2011
T-Mobile June 2008 - January 2010
Skills
Windows 7, Troubleshooting, Operating Systems, HTML, Windows Vista, Networking, Computer Hardware, Microsoft Excel, Microsoft Office, XP, VMware, Active Directory, Customer Service, Windows Server, Technical Support, Windows XP, Hardware, Security, Software Installation
Education
ECPI University 2009 — 2011
Bachelor, Computer Electronic Engineering
ECPI University 2007 — 2009
Associate, Computer Electronic Enginering
Tacoma Community College March 2015 - Present
Tacoma Community College October 2014 - Present
University of Delaware January 2014 - May 2014
University of Delaware September 2013 - March 2014
University of Delaware August 2011 - December 2013
University of Delaware June 2012 - July 2013
American Forum March 2010 - June 2010
Eastern Washington University February 2010 - March 2010
T-Mobile June 2008 - September 2008
Skills
Communication Skills, Academic Advising, Youth Mentoring, Community Outreach, Microsoft Office, University Teaching, Project Coordination, Recruiting, Interpersonal..., Public Speaking, PowerPoint, Microsoft Excel, Marketing, Teaching, Event Planning
Education
University of Delaware 2011 — 2013
Master of Arts (M.A.), Communication
Eastern Washington University 2007 — 2011
Bachelor of Arts (B.A.), Communication, General, 3.4
Cambia Health Solutions November 2013 - Present
HealthMEDX November 2012 - November 2013
CRISTA Ministries March 2011 - October 2012
T-Mobile September 2008 - April 2011
T-Mobile November 2006 - September 2008
Microsoft August 2004 - September 2006
AT&T Wireless October 2001 - August 2004
StairMaster July 2000 - September 2001
Progressive Insurance 1997 - 2000
Skills
Project Management, SharePoint, Vendor Management, Program Management, Telecommunications, Visio, Process Improvement, SDLC, PMO, Integration, Software Project..., Resource Management, Change Management, Business Requirements, Business Analysis, Requirements Analysis, Cross-functional Team..., Business Process, Team Leadership, Project Portfolio..., ITIL, PMP, Business Intelligence, Requirements Gathering, Software Documentation, IT Management, Project Planning, MS Project, Call Centers, Team Building, Project Delivery, Management, Quality Assurance, Agile Project Management, Leadership, Business Process..., CRM, Strategy, Product Management, Outsourcing, Agile Methodologies, Software Development, System Deployment, Budgets, Training, Enterprise Software, Analysis, IT Strategy, Waterfall, Microsoft Project
Education
Northwest University 2005 — 2008
Bachelors, Business Management, concentration Project Management
Edmonds Community College
Associates of Technical Arts, Legal Assistant - Paralegal
T-Mobile July 2008 - Present
AT&T Mobility January 2008 - July 2008
T-Mobile January 2006 - December 2007
Skills
UMTS, GSM, Wireless, Site Acquisition, Telecommunications, Edge, MapInfo, 3G, GPRS, Actix, TEMS, RF Engineering, TEMS Investigation, Drive Test, HSPA, LTE, Aircom Asset, Microsoft Excel, VBA, 4G, Cellular Communications, RF, RAN, Optimization, WCDMA, 2G
Education
Virginia Intermont College 1988 — 1990
Photography
ECPI University
Imperial Parking March 2015 - Present
Seattle Building Maintenance November 2013 - February 2015
Pacific Building Services December 2010 - June 2013
ARAMARK July 2009 - January 2011
Idearc Media January 2006 - April 2007
T-Mobile October 2005 - August 2006
Kay Jewelers September 2002 - October 2005
Residence Inn 2001 - 2002
Skills
Cold calling, Contract Negotiation, Relationship Development, Sales Process, Sales Presentations, Account Management, New Business Development, Consultative Selling, Microsoft Office, Salesforce.com, Email Marketing, Proposal Writing, Goal Oriented, Client Development, Business Networking, Cold Calling, Selling, Sales Management, CRM, Marketing Strategy, Sales, Leadership, Budgets, Marketing, Team Building, Training, Team Leadership, Customer Retention, Business Development, Strategic Planning, Social Networking, Sales Operations, Direct Sales, B2B, Marketing Communications, Recruiting, Online Marketing, Negotiation, Time Management, Management, Social Media Marketing, Retail, Operations Management, Small Business, Sourcing, Networking, Human Resources, Lead Generation, Strategic Partnerships, Pricing
Education
Dale Carnegie Training 2014 — 2014
Sales Advantage Course, Sales, Certificate of Achievement
Washington State University 2007 — 2009
Bachelors, Communications, 3.5
Bothell High School
Edmonds Community College
Associate's Degree, Transfer Degree
Nokia Networks December 2014 - Present
T-Mobile March 2013 - November 2014
Valtech August 2012 - March 2013
Etisalat April 2010 - July 2012
du Project June 2008 - February 2010
LCC September 2007 - May 2008
Ufone- PTML (Etisalat Group) February 2005 - May 2006
Skills
2G, 3G, 4G, Actix, Antennas, BSS, LTE, GSM, UMTS, WCDMA, TEMS, RAN, RF, Rollout, Edge, Network Performance, RF Engineering, TEMS Investigation, WiMAX, NSN, Network Optimization, MapInfo, GPRS, Drive Test, Wireless
Education
École Supérieure d'Électricité / Supelec 2006 — 2007
Masters, Radio Communication Systems
NED University of Engineering and Technology 2001 — 2004
BE, Electronics, A+
The Walt Disney Company, Wells Fargo, AT&T November 2014 - Present
Time Warner Cable March 2014 - May 2014
Insight Global February 2013 - February 2014
BASF January 2012 - January 2013
T-Mobile January 2011 - January 2012
Microlab Computers October 2009 - December 2010
LandAmerica January 2005 - January 2008
Lowe's Home Improvement May 2005 - December 2007
Sprint Nextel January 2007 - July 2007
Sold Online December 2005 - December 2006
Skills
Networking, Troubleshooting, Hardware, Cisco Technologies, Wireless, Software Installation, Integration, Windows Server, OS X, Web Design, Operating Systems, Security, GSM, Computer Hardware, Training, Routers, TEMS, RF Engineering, User Interface Design, Computer Repair, RF, Servers, Software Documentation, Windows, Laptops, Windows 7, Network Administration, Branding & Identity, Chemical Engineering, UMTS, 3G, Telecommunications, Vendor Management, Testing, Patent & Trademark..., Designs, Competitive Analysis, Edge, Network Optimization, Linux, Dreamweaver, Web Development, Visio, ACTIX, Microsoft Office, Technical Support, Wireless Networking
Education
ECPI College of Technology 2002 — 2004
Information Services, Network Administration & Security
T-Mobile March 2015 - Present
Microsoft - Windows Phone Team August 2013 - February 2015
Rational Interaction May 2013 - July 2013
Applied Technical Systems August 2012 - May 2013
Union Gospel Mission of Spokane October 2011 - August 2012
Microsoft - Windows Phone Team April 2011 - July 2011
Intrepid Learning August 2010 - December 2010
Next IT June 2004 - January 2009
Skills
JavaScript, C#, SQL
Education
Eastern Washington University 2001 — 2004
Bachelor of Science in Computer Science, Computer and Information Sciences and Support Services, 3.714 GPA
Vera Whole Health January 2015 - Present
Puget Sound Energy September 2014 - January 2015
Totokaelo July 2014 - September 2014
Alere November 2011 - July 2014
Three Dollar Bill Cinema April 2008 - June 2012
Alere Wellbeing October 2010 - November 2011
Alere Wellbeing October 2005 - October 2010
Eagle Home Mortgage April 2005 - October 2005
T-Mobile August 2000 - April 2005
Skills
Employee Relations, Employment Law, Change Management, Organizational..., Performance Management, Employee Benefits, Employee Engagement, Culture Building, Benefits Administration, Wellness Initiatives, Conflict Resolution, 401k, HRIS, Human Resources, New Hire Orientations, Recruiting, Training, Leadership, Personnel Management, Management, Strategy, Policy, Onboarding
Education
Eastern Washington University 2011 — 2013
Bachelor's Degree (BA)
University of Strathclyde 2011 — 2011
Certification, Professional Coaching
Seattle Pacific University 2008 — 2008
Certification
Samsung Telecommunications America October 2012 - Present
BDS Marketing May 2011 - October 2012
Marketstar June 2011 - May 2012
T-Mobile July 2009 - June 2010
Nordstrom July 2007 - July 2009
Play it Again Sports Spokane January 2000 - July 2007
Seattle Mariners May 2002 - November 2003
Spokane Chiefs August 1995 - April 2002
Skills
Account Management, Retail, Sales, Merchandising, Sales Management, Marketing, Customer Service, Retail Sales, Marketing Strategy, Event Management, Sales Operations, Sports Marketing, Product Marketing, Direct Sales, Cold Calling, Customer Satisfaction, Event Planning, Management, Employee Training, Visual Merchandising, Sales Presentations
Education
Eastern Washington University 2005 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Spokane Falls Community College 2003 — 2005
Associate's degree
Microsoft (via Insight Global) August 2015 - Present
T-Mobile March 2015 - August 2015
Microsoft (via Insight Global) July 2012 - February 2015
Hubspan May 2011 - July 2012
Microsoft (Linda Werner & Associates) February 2011 - April 2011
Amazon. July 2010 - October 2010
Microsoft/Aquent LLC September 2009 - March 2010
Classmates Online/CoreStaff NW September 2008 - March 2009
Microsoft/Excell November 2007 - August 2008
MRM Worldwide 2006 - 2007
Skills
User Experience, Content Strategy, Editing, Marketing Communications, CMS, Wordpress, Blogging, Salesforce.com, HTML, Microsoft Team..., Bugger, XML, Social Media, Social Media Marketing, Editorial Skills, News Writing, Microsoft Technologies, Online Marketing, Marketing Strategy, Writing, Marketing Copy, Email Marketing, Content Development, Web Production, HTML + CSS, Website Management, Website Building, Website Copy, SalesForce, CRM,..., Technical Writing, Technical Documentation, Bedrock, CSP, MSNVIdeo, SharePoint Web..., MSN Catalog, Microsoft Showcase Site, XML editing, Social Media Strategist, CSP Authoring, Content Writing, Facebook, Digital Media, Web Content, Lead Generation
Education
Eckerd College
Psychology
St. Petersburg College
Associates, Communication
University of New Mexico August 2014 - Present
University of Florida January 2012 - Present
UF Center for Latin American Studies August 2011 - Present
University of Florida August 2011 - December 2011
T-Mobile October 2009 - June 2011
T-Mobile April 2009 - October 2009
T-Mobile June 2008 - April 2009
T-Mobile January 2008 - June 2008
EBC Institute September 2007 - October 2007
Sejong Academy September 2006 - September 2007
Skills
Community Outreach, Editing, Higher Education, Research, Qualitative Research, Microsoft Office, Social Media, Teaching, Spanish, SPSS, Public Speaking
Education
The University of New Mexico 2014 — 2019
Doctor of Philosophy (PhD), Sociology
University of Florida 2011 — 2013
Master of Arts (M.A.), Latin American Studies
Eckerd College
BA, International Relations & Global Affairs
Eckerd College
BA, Spanish
International College of Seville / University of Seville
University of Florida
MA, Latin American Studies
Keller Williams Realty, Inc. February 2015 - Present
eTc Tacoma June 2014 - Present
T-Mobile February 2013 - July 2015
Neiman Marcus November 2011 - June 2012
Skills
Experienced Sales..., Merchandising, Sales, CRM, Marketing, Fashion, Customer Satisfaction, Apparel, Direct Sales, Customer Service, Sales Management, Real Estate, Sales Presentations, Outside Sales, Sales Force Development, Product Knowledge
Education
Eastern Washington University 2007 — 2012
Bachelor of Arts (B.A.), Communication, General
Time Warner Cable September 2013 - Present
T-Mobile 2006 - 2013
Verizon November 2004 - August 2006
Ibase Consulting April 2004 - November 2004
EarthLink May 2000 - March 2003
Skills
TCP/IP, Networking, Call Centers, Team Leadership, Switches, Troubleshooting, VoIP, Wireless, Excellent customer..., Cisco Technologies, Routers, Mobile Devices, Technical Support, Security, QoS, Help Desk Support, Telephony
Education
Eastfield College 2013 — 2018
Associate FOS Computer Science (AS), Network and System Administration/Administrator, Still Attending
T-Mobile April 2015 - Present
T-Mobile October 2014 - April 2015
Southwest Airlines May 2014 - August 2014
Eastern Washington University July 2013 - May 2014
Skills
Data Visualization, Tableau, Teradata, SQL, TM1, Outwit Hub, ARIS
Education
University of Washington 2015 — 2016
Certificate in Data Visualization
Eastern Washington University 2010 — 2014
Bachelor’s Degree, Information Systems, Hons
Hexcel Corporation June 2014 - Present
Volt Workforce Solutions June 2011 - June 2014
Impact HR & Training January 1994 - June 2014
Seattle Central Community College April 2009 - June 2011
All Things HR February 2008 - August 2010
Volt Services Group December 2006 - January 2008
Lakeside Personnel April 1998 - 2008
On-Site Financial June 2006 - November 2006
Lakeside Personnel January 2006 - May 2006
T-Mobile 2005 - 2005
Skills
Workforce Development, Talent Management, Recruiting, Human Resources, Training, Executive Search, HR Consulting, Career Counseling, Leadership, Project Management, Program Management, Onboarding, Management, Coaching, Applicant Tracking..., Performance Management, Talent Acquisition, Temporary Placement, Leadership Development, Organizational..., Strategic Human..., Marketing, Motivational Speaking, Staff Development, Workshop Facilitation, Employee Relations, Hiring, Employee Training, Employee Engagement, Career Development, Interviews, College Recruiting, Deferred Compensation, Internet Recruiting, Resume Writing, Workforce Planning, Technical Recruiting, Succession Planning, New Hire Orientations, Consulting, Conflict Resolution, Personnel Management, Organizational..., Job Coaching, Benefits Administration, Employee Benefits, HRIS, Time Management
Education
Seattle University 1994 — 1996
Ed.D, Educational Leadership
Seattle University 1989 — 1990
M.A., Educational Administration- HR & Training
Eastern Washington University 1979 — 1982
B.S., Communication
Radia Inc., P.S. September 2013 - Present
TrustPipe, LLC. November 2014 - March 2015
Radia Inc., P.S. November 2010 - August 2013
Visible Technologies March 2009 - October 2010
Visible Technologies April 2008 - February 2009
Onvia April 2006 - April 2008
Microsoft September 2005 - April 2006
LexisNexis August 2004 - August 2005
T-Mobile 2000 - 2004
Microsoft September 1999 - March 2000
Skills
.NET, Visual C#, Microsoft SQL Server, WCF, ASP.NET, HTML, Agile Methodolgy, Scrum, Visual Studio Team..., TFS, JavaScript, CSS, XML, Web Services, Web Development, AJAX, jQuery, MVC, SQL, SSIS, Windows Server, IIS, Visual Basic 5.0/6.0, ASP, VBScript, Software Architectural..., Enterprise Software, Distributed Systems, Offshore Resource..., Team Management, Software Development, T-SQL, Agile Methodologies, LINQ, Architectures, ADO.NET, SOAP, Databases, WPF, VB.NET, WinForms, ASP.NET AJAX, Object Oriented Design, Visual Studio, SSRS, ASP.NET MVC, Design Patterns, Test Driven Development
Education
Edmonds Community College 2012 — 2013
Mathematics, 3.5
University of Washington 2005 — 2005
Conversational Hebrew
Everett Community College 1996 — 1999
Associate of Science (AS), Computer Information Systems, 3.2
T-Mobile August 2015 - Present
PopCap Games March 2013 - August 2015
Oakley February 2006 - May 2014
PopCap Games December 2010 - March 2013
Starbucks Coffee Company May 2003 - January 2011
Skills
Customer Service, Inventory Management, Social Media, Microsoft Office, Leadership, Retail, Social Networking, Coaching, Team Leadership, Time Management, PowerPoint, Social Media Marketing, Facebook, Sales, Microsoft Excel, Event Planning, Outlook
Education
Eastern Washington University 2006 — 2008
Bachelors, Social & Behavior Sciences
T-Mobile April 2014 - Present
Columbia Gas of Virginia October 2013 - February 2014
CarMax August 2013 - August 2013
Dell March 2013 - April 2013
DGA 2013 - 2013
Wells Fargo Advisors August 2011 - October 2012
Ektron February 2011 - March 2011
Skills
Troubleshooting, Computer Hardware, Windows 7, Customer Service, Microsoft Office, Performance Tuning, HTML, PHP, Adobe Creative Suite, windows xp, AJAX, ASP.NET, XHTML, Joomla, Wordpress, Drupal, Windows Vista, Visual Basic, Software Documentation, WordPress, System Administration, Access, Web Development, SharePoint, CSS, XP, Windows Server, Visio, Operating Systems, Network Administration, Technical Support, Active Directory
Education
ECPI College of Technology 2007 — 2010
Bachelors Degree, Web development and computer repair
Capital One October 2014 - Present
T-Mobile October 2009 - Present
Verizon March 2008 - October 2009
T-Mobile May 2006 - June 2007
Skills
Customer Service, Telecommunications, Wireless, Call Centers, GSM, Mobile Devices, Customer Experience, UMTS, LTE, 3G, VoIP, Customer Retention, Customer Satisfaction, Troubleshooting, Cellular Communications, IP, Mobile Communications, Team Leadership
Education
ECPI University 1999 — 2001
Computer Science
Monacan High School 1994 — 1999
uva
T-Mobile September 2012 - Present
TEKsystems July 2011 - August 2012
TEKsystems July 2010 - June 2011
Ciber March 2009 - June 2010
TEKsystems October 2008 - February 2009
Ciber February 2007 - September 2008
COMFORCE March 2006 - January 2007
Volt Consulting Group March 2005 - March 2006
WIN Technology, Inc. January 2002 - October 2004
Analysts International Corporation (AIC) June 1996 - October 2001
Skills
Cloud Computing, TCP/IP, Agile Methodologies, SDLC, Microsoft SQL Server, Software Development, Data Center, Vendor Management, Integration, Unix, Cisco Technologies, Solaris, Troubleshooting, Network Design, Microsoft Technologies, SQL, DNS, Switches, Databases, SharePoint, Office 365
Education
Eastern Washington University 1986 — 1990
Master of Science (MS), Computer Science
Feng Chia University
Bachelor's degree, Textile Engineering
T-Mobile May 2013 - Present
T-Mobile February 2013 - May 2013
T-Mobile October 2012 - February 2013
T-Mobile September 2012 - October 2012
Staples May 2011 - August 2011
Skills
Microsoft Office, Active Directory, Computer Hardware, Managing Database, Communication, Troubleshooting, Enterprise Security, Virus Removal, Software Installation, Customer Service, Leadership, Photoshop, Photo Restoration, Help Desk Support, Security, Computer Security, Windows 7, Technical Support, Enterprise Software, Testing, Telecommunications
Education
Dallas TeleCollege
Information Technology
Eastfield College
Information Technology
Raed Investments September 2014 - Present
DQE Communications December 2011 - September 2013
AW Communications August 2010 - January 2011
T-Mobile February 2009 - August 2010
AT&T February 2007 - September 2008
Skills
B2B, Customer Relations, Salesforce.com, Training, Wireless, Direct Sales, Solution Selling, Telecommunications, Cold Calling, Account Management, Sales Management, Sales, New Business Development, Networking, Product Marketing, Selling Skills, MPLS, Managed Services, Customer Satisfaction, Web Design, Data Center, Fiber Optics, Dark Fiber, Metro Ethernet, Internet, Lead Generation, CRM, Appointment Generation, Quota Management, Problem Solving, Proposal Writing, Negotiation, Sales Presentations, Qualifying Prospects, Contract Management, Social Networking, Team Leadership, Selling, Optical Fiber, Cloud Computing, Contract Negotiation, IP, Ethernet, Co-location, Network Design, Strategic Partnerships, Social Media, Carrier Ethernet, Customer Service, Management
Education
University of Pittsburgh 2000 — 2002
Bachelor of Science, Psychology
Edinboro University of Pennsylvania 1998 — 2000
Associates, Communications
North Allegheny 1986 — 1998
High School Diploma, high school diploma
Olympus July 2013 - Present
Avaya April 2011 - May 2013
Zep Inc. February 2009 - April 2011
Lehigh Valley IronPigs September 2008 - September 2009
T-Mobile July 2007 - July 2008
T-Mobile November 2006 - July 2007
T-Mobile September 2005 - November 2006
Skills
SAP, Training, Sales Operations, Sales, Management, Customer Service, Purchasing, Negotiation, Outlook, Project Management, Team Leadership
Education
Eastern Washington University 2002 — 2004
B.A, Economics
St. Joseph's College (IN)
G4 January 2011 - Present
azet.sk June 2007 - Present
blue orange June 2007 - Present
ein.stein May 2007 - Present
T-Com Slovakia January 2006 - May 2007
T-Com January 2006 - May 2007
T-Mobile International June 2005 - December 2005
T-Mobile May 2002 - June 2005
T-Mobile Slovakia January 2001 - April 2002
T-Mobile July 1999 - December 2000
Skills
Strategy, Mobile Devices, Marketing Communications, Business Strategy, Entrepreneurship, Marketing, Marketing Strategy, Leadership, Telecommunications, Product Management, Management, Online Marketing, Business Planning, Change Management, Product Marketing, Online Advertising, Market Research, Project Management, Negotiation, Analysis, Start-ups, Private Equity, Real Estate, Investments, Loans, Managed Funds
Education
Rochester Institute of Technology 1998 — 1999
MBA
US Business School 1998 — 1999
MBA
Ekonomická univerzita v Bratislave 1991 — 1997
Ing.
Samsung Electronics America June 2012 - Present
T-Mobile October 2008 - June 2012
Washington Mutual December 2007 - October 2008
Skills
Mobile Devices, Microsoft Office, Microsoft Word, Android, Blackberry, Blackberry Enterprise..., Banking, Customer Service, Call Centers, Customer Experience, Customer Satisfaction, Training, Troubleshooting
Education
Eastfield College
Bank of America December 2012 - Present
Charter College August 2011 - Present
U.S. Coast Guard April 2007 - Present
Big Brothers Big Sisters April 2007 - Present
Charter College October 2009 - August 2011
T-Mobile August 2002 - October 2009
First Resolution Investment Corporation September 2006 - February 2007
Skills
Leadership, Mentoring, Training, Problem Solving, Management, Student Financial Aid, Customer Service, Campus, Recruiting, Public Speaking, Resume Writing, Adult Education, Team Building, Higher Education, Staff Development, Finance, Managerial, Strategic Planning
Education
Western Washington University 2000 — 2005
B.A., Psychology (Math minor)
Edmonds Community College 1998 — 2000
Associate of Arts and Sciences (A.A.S.)
Paralegal Certificate Student at the ABA approved Program at Edmonds Community College July 2013 - Present
Cloud 9 Pastry October 2010 - Present
T-Mobile February 2004 - January 2008
T-Mobile January 2000 - January 2008
T-Mobile April 2000 - February 2004
T-Mobile/Formerly VoiceStream Wireless January 2000 - February 2004
VoiceStream Wireless October 2000 - April 2001
VoiceStream Wireless October 1999 - April 2000
Edmonds Home and Loan November 1998 - November 1999
Wireless Specialized Staffing April 1999 - October 1999
Skills
Project Management, Management, Zoning, Software Documentation, Access, Negotiation, Real Estate, Sales, Budgets, Contract Negotiation, Program Management, Business Development, Sales Operations, Business Strategy, Wireless, Cross-functional Team..., Event Planning, Customer Retention, Customer Satisfaction, Human Resources, Public Speaking, Insurance, Team Management
Education
Edmonds Community College 2014 — 2015
Associate of Technical Arts Paralegal
Peninsula College 2009 — 2010
Coursework, General Studies
Seattle Preparatory High School
Entirenet April 2013 - August 2014
T-Mobile August 2011 - March 2013
King County June 2005 - April 2011
WA State Office of the Insurance Commissioner March 2004 - February 2005
Eton College December 2002 - December 2003
Providence Health & Services April 2000 - August 2002
Skills
Training, Organizational..., Program Management, Instructional Design, Employee Engagement, E-Learning, Project Management, Management, Community Outreach, Project Planning, Public Speaking, Captivate, Leadership, Microsoft Office, Editing
Education
Eastern Washington University 1989 — 1991
Associate's Degree
Eastern Washington University 1987 — 1991
B.A.
T-Mobile February 2015 - Present
LTE Consults group October 2013 - January 2015
Huawei Technologies June 2011 - September 2013
Edith Cowan University February 2010 - June 2011
U-fone GSM (Pak Telecom Mobile Limited) November 2006 - December 2009
Pace Electronics April 2005 - May 2006
Skills
RF Engineering, 2G, WCDMA, GSM, Actix, UMTS, RAN, Drive Test, GPRS, Network Optimization, MapInfo, LTE, Microwave, RF, BSS, 3G, HSPA, Network Design, Atoll, ATDI, 2G/3G/LTE radio network..., Network Analyzer, RF design, WiMAX, 3G Capacity planning..., Analysis of tail cells, Edge, SRM3006, LTE Optimzation, special event reporting, RF Planning, Network Performance, RNC, Rollout, Optimization, Wireless, TEMS, Telecommunications
Education
Edith Cowan University 2010 — 2011
Master of Engineering Science (M.Eng.), RF system design, A
Infinity Training College 2010 — 2010
PMP, Project Management, A
University of Bradford, United Kingdom 2001 — 2004
B.Eng (Hons), Mobile Communication
University of the Punjab (PU) 1998 — 2000
Bachelor of Science, Physics
Optimum Receivables and Business Consulting June 2011 - Present
Dolce Vita Footwear May 2013 - November 2014
Speakeasy March 2010 - October 2010
Avanade Inc. February 2002 - April 2009
Avanade Inc. August 2000 - February 2002
T-Mobile January 1999 - January 2000
Westin Hotels & Resorts 1997 - 1998
Microsoft 1991 - 1995
Skills
Microsoft Office, Intellectual Property, Intellectual Asset..., Policy Writing, Procedure Development, Training Facilitation, Financial Accounting, Legal Documents, Legal Assistance, Software Licensing, License Management, Licensing Negotiations, Open Source Licensing, Trademarks, Domain Management, Copyright Registration, Copyright Infringement, Brand Management, Contract Management, SharePoint, SDLC, Management, Licensing, Process Improvement, Strategy, Project Management, Leadership, Start-ups, Consulting, Business Process, Operations Management, Management Consulting, Finance, Software Documentation, Enterprise Software, Business Analysis, Cloud Computing, Program Management, Executive Management, Accounting, Team Leadership
Education
Edmonds Community College 2010 — 2011
Certificates: Credit Business Principles and Credit Business Law
University of Washington 2004 — 2005
Certification
Portland State University 1975 — 1976
Wilson High
Wilson High
Wilson High
T-Mobile August 2014 - Present
T-Mobile - Contract December 2013 - April 2014
Amazon March 2013 - January 2014
Microsoft (as vendor) October 2011 - March 2013
Microsoft February 2008 - November 2011
Microsoft August 2008 - February 2009
Microsoft March 2008 - August 2008
Microsoft 2007 - 2008
T-Mobile IT April 2007 - September 2007
T-Mobile IT August 2006 - April 2007
Skills
Program Management, Wireless, Telecommunications, Cross-functional Team..., Integration, Vendor Management, Testing, Enterprise Software, Product Management, PMP, Strategy, Software Development, Management, Leadership, Security, Product Marketing, Business Process, Project Planning, SharePoint, Mobile Devices, Data Center
Education
University of Alberta 1978 — 1980
Not completed
Eastern Washington University
MSc.
Gonzaga University 1970 — 1974
BSc.
T-Mobile July 2011 - Present
Marchex January 2010 - June 2011
Microsoft - MBD Division July 2007 - May 2009
Microsoft - Services Division August 2004 - June 2007
NMS Communications January 2001 - June 2003
NMS Communications September 1997 - December 2000
FRANCE TELECOM - Telecom April 1995 - May 1997
France Telecom June 1986 - March 1995
Skills
Forecasting, Business Intelligence, Business Analysis, Cross-functional Team..., Telecommunications, Management
Education
Ecole Supérieure de Commerce Et de Management - ESCEM 1980 — 1984
MBA, Finance & Accounting
Lycee Francois 1er - Le Havre France
Scientific Bacchaluareat, Science
Limelight Networks January 2012 - May 2013
MySource Consulting August 2011 - November 2011
T-Mobile 2010 - July 2011
Contract May 2010 - November 2010
Project Management Certificate Program September 2009 - July 2010
CGI Consulting Group April 2008 - April 2009
AOL - Wireless April 2002 - December 2007
AccessLine Communications January 2000 - December 2001
AccessLine Communications September 1995 - December 2000
United States Air Force April 1988 - November 1992
Skills
SDLC, Integration, Agile Methodologies, Mobile Devices, Testing, Telecommunications, Vendor Management, Cross-functional Team..., Wireless, PMP, Leadership, Professional Services, Project Planning, Software Project..., Agile Project Management, Software Development, Cloud Computing, Networking, Unix, Product Management, Software, SaaS, Scrum, Quality Assurance, Software Documentation, Data Center, Team Leadership, Program Management, Software Quality..., SharePoint, Requirements Analysis, IT Management, Project Portfolio..., Operating Systems, Technical Support, Enterprise Software, Management, Linux, TCP/IP, Test Planning, Change Management, Business Intelligence, Visio, System Deployment, Project Management, Business Process, Business Analysis, Microsoft Office, Mobile Applications
Education
Edmonds Community College 2009 — 2010
Professional Certificate, Project Management
Colorado Tech 1988 — 1992
BS Electronics, Telecommunications, Computer HW, & Electronic Systems
The Walt Disney Company March 2014 - Present
The Walt Disney Company November 2007 - Present
Disney Mobile January 2007 - November 2007
SourceOne Healthcare Technology May 2004 - May 2006
T-Mobile 2006 - 2006
Skills
Software Documentation, Cross-functional Team..., Quality Assurance, Testing, SQL, Vendor Management, Project Management, Management, Product Management
Education
University of Phoenix
Bachelor of Information Systems
Edmonds Community College 1995 — 1998
Associates, Arts and Sciences
T-Mobile February 2014 - Present
Ciber February 2014 - Present
Vertafore April 2007 - June 2011
Varolii December 2006 - April 2007
Washington Mutual 1998 - 2003
SAFECO Insurance Co 1990 - 1997
Skills
Agile Methodologies, Process Improvement, Training, Coaching, Agile Project Management, SDLC, Strategy, Leadership, Software Project..., Business Analysis, Program Management, PMP, SaaS, Vendor Management, Project Management, Requirements Analysis, Software Development, SharePoint, Visio, Product Management, SQL, Software Documentation, Management, Cross-functional Team...
Education
University of Washington 1993 — 1996
Bachelor's degree, Political Science
Edmonds Community College
Associate's degree, Legal Assistant/Paralegal
N3 April 2015 - Present
Trulia January 2015 - April 2015
T-Mobile November 2011 - January 2015
T-Mobile May 2009 - November 2011
T-Mobile April 2008 - May 2009
Bismark Mortgage Company LLC March 2006 - March 2008
Gene Juarez Salons & Spas July 2002 - January 2005
Skills
Retail, Sales, Customer Satisfaction, Customer Service, Management, Account Management, Sales Management, Direct Sales, Customer Experience, Mobile Devices, Microsoft Office, Contract Negotiation, Online Marketing, Social Media Marketing, Consultative Selling, Real Estate, Marketing Strategy, Telecommunications, Inventory Management, Process Improvement, Microsoft Excel, Team Building, Investment Properties, Sellers, Prospect Research, CRM, Logistics, Social Networking
Education
University of Washington, Michael G. Foster School of Business 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Edmonds Community College 2002 — 2003
Business
Western Washington University 2000 — 2002
Business
FreeWave Technologies 2014 - 2015
T-Mobile June 2013 - August 2014
Siemens June 2012 - September 2012
Meteorcomm June 2010 - February 2012
Motorola/RadioFrame March 2002 - June 2010
AT&T Wireless Services, Redmond, Wa April 1996 - December 2001
Microscan 1991 - 1996
Skills
Wireless, Testing, RF, Telecommunications, Test Automation, Systems Engineering, Integration, Debugging, Troubleshooting, Agile Methodologies, IP, Electronics, Test Planning, TCP/IP, Embedded Software, Manufacturing, Networking, C, PCB design, Hardware, Firmware, Software Engineering
Education
Henry Cogswell College 1998 — 2001
BSCS
ITT Technical College 1988 — 1990
AA, Electronics
Edmonds Community College
T-Mobile February 2013 - Present
IBM Netezza April 2010 - February 2013
JP Morgan Chase January 2009 - June 2009
WaMu August 2007 - January 2009
Washington Mutual June 2004 - August 2007
T-Mobile USA August 2003 - May 2004
T-Mobile International January 2002 - July 2003
VoiceStream/T-Mobile USA June 2001 - January 2002
VoiceStream January 2000 - June 2001
VoiceStream April 1998 - January 2000
Skills
SSRS, Process Improvement, Big Data, Business Analysis, Data Architecture, Data Warehousing, Telecommunications, Analytics, Business Intelligence, Segmentation, SDLC, Predictive Analytics, SOA, Data Quality, Integration, Data Management, ETL, Data Modeling, CRM, Data Mining, Change Management, Databases, Business Analytics, Enterprise Architecture, Enterprise Software, Data Integration
Education
Eastern Washington University 1980 — 1985
BA, German Language and Literature, BA International Affairs, BA Economics/Econometrics
Market Source April 2013 - Present
T-Mobile October 2012 - January 2013
Prime Communications March 2012 - June 2012
Verizon Wireless July 2010 - December 2011
Verizon Wireless July 2009 - July 2010
Office Depot July 2006 - March 2009
Adelphia Communications May 2004 - July 2005
Office Max March 2003 - May 2004
Gateway November 1999 - March 2003
International Intitute of Erie 1989 - 1991
Skills
Retail, Cold Calling, Selling, Team Building, Customer Relations, Customer Service, Public Speaking, Sales Management, Consultative Selling, Account Management, Customer Satisfaction, Inventory Management, Recruiting, B2B, New Business Development, Sales, Sales Presentations, Strategic Planning, Sales Operations, Management, Team Leadership, Sales Process, Marketing, Negotiation, Direct Sales, Marketing Strategy, Salesforce.com, Social Networking, Wireless, Networking, Leadership, Customer Retention, Time Management, Public Relations, Training, Business Development, Solution Selling, Product Marketing, Customer Experience, Telecommunications
Education
Tri State Business Institute 1986 — 1987
Diploma, Personal Computer
Edinboro University of Pennsylvania 1979 — 1983
Bachelor of Arts, English - Professional Writing
Erie Day School
T-Mobile Retail IT Consultant June 2011 - July 2013
T-Mobile June 2011 - July 2013
Edmonds Community College September 2010 - March 2011
Jones Lang LaSalle June 1998 - December 2008
Skills
MS Project, Project Closeout, Cost Reporting, Planning/Scheduling, One-on-one Training, Status Reporting, Schedule Development, Competitive Bidding, Team Supervision, Cost Savings Initiatives, Customer Interactions, Preventive Actions, Corrective Action, Lessons Learned, Cost Improvement, Business Process..., Cultural Awareness, Consciousness, Business Awareness, Analytical Abilities, Highly Adaptable, Written Skills, Client Advocate, Financial Accountability, Logistical Coordination, Timeline Management, Capitalization, Strategic Assessment, Project Governance, Opportunity Assessments, Customer Orientation, Resource Efficiency, Information Processing, Budget Setting, Client Representation, Product/service..., Energy Efficiency, Water Efficiency, Sustainability..., Retail Infrastructure, Reports, Management, Corrective Actions, Project Management, Project Planning, Cost Saving Initiatives, Sustainability, Strategy, Process Improvement, Bidding Process
Education
Edmonds Community College 2010 — 2011
Energy Management
T-Mobile October 2010 - May 2013
T-Mobile May 2004 - July 2010
Lowe's Home Improvement July 2003 - May 2004
ProBusiness 2000 - 2002
Doc Maynard's 1989 - 2002
Airtouch (Verizon) 1998 - 2000
Pagenet 1996 - 1999
Skills
Training, Telecommunications, Sales, Quotas, Process Improvement, Microsoft Office, Microsoft Excel, Management, Customer Service, Customer Satisfaction, Customer Experience, Cross-functional Team..., Call Centers, Budgets, Analysis, Account Management
Education
Eastern Washington University
BA, Government & Humanities
GoodTherapy.org July 2010 - Present
Comcast September 2003 - September 2007
T-Mobile April 2000 - June 2002
Skills
Web Project Management, Project Planning, Web Design, Google Webmaster Tools, WordPress, IT Management, Information Architecture, Systems Analysis, Google Analytics, Database Design, Website Development, Data Analysis, PHP, System Design, Web Development, Web Content, MySQL, HTML, Front-end, Blogging, Content Management, Web Standards, Web Strategy, Cross-browser..., Usability, Project Management, Web Content Management, Landing Page..., Marketing Strategy, Social Networking, User Experience, User Interface, Web Applications, Site Maps, Marketing Information..., CRM Integration, CRM, Task Management, SEO, Social Media, Customer Service, Sales, Online Advertising, Leadership, Online Marketing
Education
Western Governors University 2014 — 2016
Master of Business Administration (MBA), Information Technology Management
Eastern Washington University 1994 — 2010
Bachelor of Arts (B.A.), Interdiscplinary Studies
ALCATEL ONE TOUCH November 2013 - Present
Research In Motion June 2010 - November 2013
Research In Motion 2008 - 2008
T-Mobile June 2007 - September 2007
Skills
UMTS, LTE, GPRS, Wireshark, GSM, Bluetooth, Testing, RF, WiFi, Telecommunications, TCP/IP, Mobile Devices, QXDM, A-GPS, SUPL, Test Planning, Wireless
Education
University of Washington 2006 — 2010
BS, Informatics - HCI
Edmonds Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
T-Mobile Credit ManagerService Paper CompanyDecember 2003 - January 2007
Airborne Express June 1998 - December 2003
Education
Eastern Washington University
Bachelor of Science, Education, Science Major, Math and Psychology Minors
T-Mobile August 2010 - Present
AT&T Mobility September 2009 - June 2010
MICROSOFT - Issaquah, WA January 2006 - July 2009
AT&T WIRELESS/CINGULAR COMPANY – Redmond, WA January 2003 - December 2005
CORBIS CORPORATION - Bellevue, WA May 2000 - November 2002
BOEING COMMERCIAL AIRPLANES - SeaTac, WA March 1997 - May 2000
U.S. WEST / AIRTOUCH CELLULAR - Bellevue, WA May 1995 - March 1997
Skills
SDLC, HTML, Visio, Microsoft SQL Server, Business Analysis, Vendor Management, Integration, Project Management, Software Documentation, Testing, Requirements Gathering, Web Services, Cross-functional Team..., Databases, Analysis, Software Development, Business Requirements, Business Process, Systems Analysis, Quality Assurance, User Acceptance Testing
Education
Eastern Washington University
B.A. Business Administration, Information Systems
T-Mobile October 2014 - Present
T-Mobile July 2013 - October 2014
T-Mobile October 2012 - July 2013
T-Mobile July 2010 - October 2012
T-Mobile May 2009 - June 2010
T-Mobile June 2005 - May 2009
T-Mobile November 2004 - June 2005
QWEST COMMUNICATIONS CORP April 2001 - November 2004
Charles Schwab January 2000 - April 2002
Skills
Wireless, Telecommunications, Call Center, Customer Experience, Customer Service..., Mobile Technology, Vendor Management, Mobile Devices, Smartphones, Cross-functional Team..., Product Management, Customer Satisfaction, Program Management, Training Delivery, Team Leadership, Virtual Teams, Customer Experience..., Strategic Planning, Social Media, Call Centers, Professional..., Management, Team Management, Process Improvement, Training, Interviews, Coaching, Program Development, Innovation Development, SAP Cloud for Social..., Cloud Computing, Sales, Leadership, Customer Retention, Troubleshooting, Marketing, Product Development, Strategy, CRM, Mobile Communications, Workforce Management, Strategic Partnerships, Contact Centers, Customer Service, Team Building, Project Management, Business Analysis, Performance Management
Education
El Camino College
Redondo Union High School
T-Mobile February 2015 - September 2015
Xtreme Consulting Group, Inc. February 2014 - August 2014
Microsoft April 2006 - February 2014
Microsoft February 2004 - April 2006
Microsoft June 1999 - February 2004
Skills
Program Management, Partner Management, Cloud Computing, SaaS, Product Planning, Product Management, Strategic Partnerships, Product Marketing, Go-to-market Strategy, Business Alliances, Project Management, Enterprise Software, Sales Enablement, Mobile Devices, Channel Partners, Solution Selling, Demand Generation, Cross-functional Team...
Education
Edmonds Community College
Associates of Technical Arts, Information Processing
Amazon Web Services October 2013 - Present
Aditi Technologies March 2013 - October 2013
T-Mobile May 2012 - March 2013
Frontier Communications January 2010 - March 2012
AT&T Wireless 1999 - 2010
Skills
Telecommunications, Project Management, Strategic Planning, Team Leadership, Team Building, Change Management, Troubleshooting
Education
Western Washington University 1995 — 1997
Edmonds Community College 1992 — 1995
Associate of Arts and Sciences (AAS), Computer Science
T-Mobile August 2013 - April 2015
Hillsborough Area Regional Transit Authority (HART) February 2007 - June 2013
Professional Employer Plans 2006 - 2008
Skills
Outlook, Employee Relations, Human Resources, Policy, Microsoft Office, Employee Benefits, PowerPoint, Administrative..., Budgets, Marketing, Government, Administration, Event Planning, Proposal Writing, Organizational..., Payroll, Supervisory Skills, Budgeting, Administrative Support, Microsoft Excel, Microsoft Word, System Administration, Recruiting, Department Budgeting, Training, Nonprofits, Team Building, Leadership, Benefits Administration, Excel, Word, Customer Service, Management, Process Improvement, Administrative..., Public Speaking
Education
University of Tampa 2009 — 2014
Bachelor of Science (BS), Business Management
Eckerd College
Business Administration, Human Resources
Wayland Central
MekTek Studios October 2014 - October 2015
T-Mobile February 2014 - October 2014
thePlatform July 2012 - January 2014
Adroit Media April 2011 - February 2012
Edmonds Community College April 2011 - September 2011
Digital Arrow August 2010 - November 2010
Skills
Gameplay Programming, Unreal Engine, C++, Linux, Ruby, Bash, MySQL, Lua, C#, Java, JavaScript, HTML, Perl, CSS, Windows Server, FreeBSD, GNU Make, CMake, MSBuild, Software Development, Game Development, Web Applications, Agile Methodologies, Scrum, Video Games, Web Development, Databases
Education
Edmonds Community College 2010 — 2012
Computer Sciences
T-Mobile February 2015 - Present
Ciber October 2012 - Present
PTS Architecture April 2001 - October 2012
Byte Enterprises 1999 - 2000
Skills
Program Management, Project Management, Contract Management, Risk Assessment, Business Analysis, Project Planning, Software Documentation, Management, Training, Access, Business Process, Databases, Vendor Management, MS Project
Education
University of Washington 2004 — 2007
Bellevue High School 1994 — 1998
Edmonds Community College
AAS, Biology, Chemistry, Engineering
T-Mobile September 2007 - Present
First Mutual Bank 2000 - 2007
Skills
Accounts Receivable, Financial Reporting, Financial Analysis, Accounting, Variance Analysis, Analysis, General Ledger, Process Improvement, SAP, Account Reconciliation, US GAAP, Financial Accounting, GAAP
Education
Eastern Washington University
BA, Mathematics
Apple October 2014 - Present
Apple Retail August 2010 - Present
T-Mobile April 2009 - August 2010
Skills
Telecommunications, GSM, Wireless, 3G, Customer Experience, Customer Satisfaction, Vendor Management, Call Centers, Customer Retention, CDMA, Mobile Devices, LTE, iPod, iWork, iLife, Apple Certified, Apple Certified..., iOS, iPhone, iPad, Keynote, Aperture, iTunes, Solution Selling, Apple Remote Desktop, Mac OS, Apple Aperture, Macintosh hardware, iPhoto, Lominger Competencies, Apple Support, iPhone Support, Technical Support, Troubleshooting, iCal, Snow Leopard, Leopard, iPod Touch, OS X, Imac, Hardware Support, MacBook Pro, MacBook, Computer Repair, Apple Safari, Wireless Networking, AppleScript, Bento, Mac OS X Server, Macintosh Hardware
Education
Whitworth University
Eastern Washington University
Portland State University
T-Mobile October 2012 - Present
T-Mobile June 2012 - October 2012
Target November 1989 - July 2009
Skills
Digital Forensics, Information Security, Training, Project Planning, Project Management, Data Recovery
Education
Edmonds Community College 2011 — 2012
Associate of Technical Arts, Information Security and Digital Forensics, 4.0
Cegedim Dendrite January 2011 - Present
T-Mobile May 2008 - January 2010
APAC Call Center for United Parcel Service (UPS) April 2005 - February 2008
US Air Force September 1980 - September 2000
Education
ECPI University 2008 — 2010
B.S., Network Security
St Josef's Winery July 2014 - Present
T-Mobile October 2011 - May 2012
T-Mobile April 2004 - August 2009
T-Mobile February 2003 - April 2004
T-Mobile January 2001 - April 2003
Skills
Direct Sales, Contract Negotiations, Sales Operations, Sales Management, Customer Satisfaction, Salesforce.com, Key Account Management, Consultative Selling, Wireless, Forecasting, Cold Calling, Team Leadership, Solution Selling, Coaching, Account Management, Customer Relations, Telecommunications, B2B, P&L Management, Marketing Strategy, New Business Development, Market Development, Retail, Customer Retention, Team Building, Negotiation, Cross-functional Team..., Contract Negotiation, Territory, Pricing, Business Intelligence, Market Penetration, Vendor Relations, Strategic Planning, Market Analysis, Team Management, Broadband, Channel, Channel Management, Sales Support, Market Planning, Strategic Partnerships, Competitive Analysis, P&L, Product Marketing, Product Management, Selling, Lead Generation, Channel Partners, Sales Process
Education
Eastern Washington University 1988 — 1994
BA, International Affairs
T-Mobile April 2014 - Present
Edmonds Community College April 2009 - December 2012
Telecom Transport Management January 2010 - November 2011
AT&T May 2000 - July 2008
Skills
Troubleshooting, BGP, OSPF, Cisco IOS, VLAN, Network Administration, Microsoft Office, Security, Cisco Technologies, Cisco, Digital Forensics, Data Recovery, Analysis, Windows, Cisco Security, LAN-WAN, Wireless, Networking, Routers, VPN, Network Security, Firewalls, Network Design, Switches, TCP/IP, Wireless Networking, Cisco Routers, WAN
Education
Edmonds Community College
Digital Forensics
Crown Castle June 2015 - Present
Protingent on Contract at Crown Castle July 2014 - June 2015
T-Mobile November 2005 - April 2013
T-Mobile, USA November 2005 - April 2013
Skills
Leases, Lease Administration, Commercial Real Estate, Management
Education
North Seattle Community College 2013 — 2014
Property Management Certification
Edmonds Community College 2004 — 2012
AA, Paralegal
T-Mobile May 2015 - Present
T-Mobile December 2012 - May 2015
Sutherland Global Services January 2006 - November 2012
CompUSA January 2002 - January 2006
Best Buy January 2000 - January 2002
Skills
Data Analysis, Microsoft Office, Workforce Management, Project Management, Performance Management, Solution Implementation, New Product..., Leadership Development, Strategic Leadership, Quality Management, Retail Marketing, Retail Sales Analysis, Operations Management, Sales, Time Management, BPO, Customer Experience, Team Leadership, Customer Satisfaction
Education
University of Alabama 2012 — 2015
Bachelor of Science, Commerce & Business Administration
Eastfield College 2002 — 2004
Associate of Science (AS), General Sciences
Bank July 2013 - Present
T-Mobile March 2012 - November 2012
J.P. Morgan November 2009 - February 2012
U.S. Bank January 2009 - November 2009
Wells Fargo Capital Finance March 2005 - September 2009
US Army April 2000 - April 2003
Skills
Management, Sales Management, Customer Service, Strategic Planning, Project Planning, New Business Development, Financial Reporting, Financial Analysis, Leadership Development, Manufacturing, Retail Banking, Investment Banking
Education
Edmonds Community College 2013 — 2013
Certificate Program, aerospace manufacturing
Shoreline Community College 1998 — 2000
Roosevelt High School 1994 — 1998
T-Mobile June 2014 - Present
Wireless Advocates February 2013 - March 2014
Skills
Technology, Sales, Sales Management, Time Management, Customer Retention, Wireless, Sales Operations, Direct Sales, Customer Experience, Customer Satisfaction, Cold Calling, Mobile Devices, Sales Process, Account Management, Retail Sales, Networking, Solution Selling, Profit, Selling, Store Management, Sales Presentations, Retail, Selling Skills, Merchandising, Cellular Communications, Team Leadership, Inventory Management, Product Marketing, Loss Prevention, Competitive Analysis, Management, Building Relationships, M2M, Product Management, Cross-functional Team..., Strategy, Team Management, Forecasting, Mobile Technology, Employee Training, Hiring, Inventory Control
Education
Edison Community College 2010 — 2012
Associate of Arts (A.A.)