T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
Dreamel Henry LCSW July 2013 - Present
SunTrust Mortgage September 2011 - Present
T-Mobile September 2006 - June 2008
Ferrum College August 2003 - May 2005
Skills
Networking, CompTIA A+ Certification, Cisco WAN, OSI Model, Routing Protocols like..., OSPF, EIGRP, Spanning Tree, VLAN, VLSM, TCP/IP protocols, Personal Lines Auto, Health Insurance, Data Center, QoS, UDP, Nexus 7k, UCS, Cisco UCS, Cisco Nexus, Cisco MDS SAN switches, Subnetting, Access Lists, VTP, Virtualization, LAN-WAN, FCoE, iSCSI, Ethernet, Windows 7, Storage, Cisco Certified, Data Centre Architecture, Troubleshooting, Cisco IOS, Routing, CompTIA A+, LAN Switching, TCP/IP, Active Directory, SAN, Catalyst Switches, Public Speaking, Technical Support, Customer Service, Software Installation
Education
Ferrum College 2003 — 2005
Management Information Systems, General
Cisco Networking Academy
CCNA (In Progress)
T-Mobile June 2014 - Present
Sprint January 2011 - May 2014
eTelecare Global Solutions June 2006 - June 2007
American Eagle Outfitters October 2005 - June 2006
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, VoIP, Mobile Devices, Managed Services, Account Management, Unified Communications, IP, Sales Management, Sales Operations
Education
Everest University-South Orlando 2012 — 2014
Associate's degree, Small Business Administration/Management
T-Mobile January 2006 - Present
T-Mobile March 2008 - December 2008
Charter Communications September 2002 - December 2005
Skills
Telecommunications, Customer Satisfaction, Cross-functional Team..., Customer Retention, Customer Experience, Program Management, Process Improvement, Management, Direct Sales, Sales, Sales Operations, Vendor Management, Account Management, Project Management, Sales Management
Education
Faulkner University 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
Sno-Isle Libraries October 2011 - Present
T-Mobile March 2011 - October 2011
T-Mobile September 2008 - July 2010
FUJIFILM SonoSite, Inc. May 2005 - October 2008
The Daily Herald of Everett, Washington March 2005 - May 2005
Verizon May 2000 - September 2004
GTE September 1996 - May 2000
GTE Directories Corporation October 1994 - September 1996
GTE Directories Corporation March 1989 - September 1994
Skills
Management, Community Outreach, Editing, Customer Service, Microsoft Office, Research, Project Management, Public Speaking, Budgets, Leadership, Procurement, Asset Management, Accounting, Analysis, Energy Efficiency, Energy Management, Building Automation, Building Maintenance, Building Management..., Contract Management, Contractors, Cross-functional Team..., Cross Functional Team..., Continuous Improvement, Business Continuity..., Team Building, Contract Negotiation, Facilities Management, Process Improvement, Project Planning
Education
Everett Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Everett Community College 2008 — 2011
Associate of Science (AS), General Studies
Cascade Senior High School 1981 — 1985
Diploma, Honor Student, Service Award, National Merit Scholar
Charter Communications September 2014 - Present
T-Mobile September 2011 - August 2014
T-Mobile May 2009 - September 2011
T-Mobile February 2006 - May 2009
T-Mobile July 2005 - February 2006
T-Mobile April 2003 - June 2004
Verizon Wireless September 2001 - May 2002
Skills
Leadership Development, MBTI, Talent Development, Career Development, Performance Improvement, Performance Management, Lifestyle Coaching, Executive Coaching, Coaching, Organizational..., Change Leadership, Organizational Change, Organizational..., Management Development, Change Management, Personal Development, Training Delivery, Emotional Intelligence, Customer Retention, Sales Management, Operational Excellence, Strategic Planning, Workshop Facilitation, Training, Vendor Management, Onboarding, Call Centers, Instructional Design, Cross-functional Team..., Customer Experience, Needs Analysis, Talent Management, Team Building, Performance Consulting, Blended Learning, Team Leadership, Management, Succession Planning, Leadership, Employee Relations, Workforce Planning, Employee Engagement, Employee Training, Business Strategy, Culture Change, Strategy, Talent Acquisition, Program Management, Conflict Resolution, Recruiting
Education
Pepperdine University 1999 — 2001
Masters, Business Adm
Fielding Graduate University 2010 — 2011
Certificate, Executive Based Coaching
Oxford University 2001 — 2001
Certificate, International Business
IBM April 2013 - Present
T-Mobile February 2012 - April 2013
T-Mobile January 2009 - February 2012
T-Mobile February 2006 - January 2009
T-Mobile June 2003 - January 2006
Bahwan CyberTek Inc. June 1999 - January 2006
Mantra Magic October 1998 - March 1999
Akomp Systems January 1996 - September 1998
Skills
Integration, Software Development, .NET, SDLC, Solution Architecture, Requirements Analysis, Telecommunications, Testing, E-commerce, Web Applications, Microsoft SQL Server, Web Services, Agile Methodologies, SOA, Enterprise Software, Business Process, ASP.NET, HTML, Vendor Management, Software Project..., XML, Agile Project Management, AJAX, JavaScript, C#, Java Enterprise Edition, Database Design, Scrum, IT Leadership, IIS, jQuery, CSS, Enterprise Architecture, Unix, Oracle, SOAP, B2C, B2B, OOP, Web Content Management, IBM Websphere Commerce, OOAD, Waterfall, XSL, ADO.NET, Architecture, IT manag, Mobile Applications, Android, Sterling Commerce
Education
University of Pune 1996 — 1998
Master in Computer Science
Fergusson College 1992 — 1996
Bachelor of Computer Science
Fergusson College 1990 — 1992
HSC
Bishop's School Pune 1982 — 1990
ICSE
Regions Financial Corporation 2014 - Present
Wells Fargo August 2012 - May 2014
T-Mobile November 1999 - June 2010
Skills
Interviews, Recruiting, Communication, Sales Management, Finance, Loan Origination, Coaching, Customer Retention, Human Resources, Customer Service, Management, Sales
Education
Liberty University 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Faulkner University 2001 — 2003
Associate of Science (A.S.), Criminal Justice and Corrections
Microsoft (Allovus) April 2015 - Present
Microsoft Design R&D December 2014 - April 2015
Calvary Chapel Lake Stevens June 2009 - March 2015
T-Mobile September 2014 - December 2014
343 Industries December 2013 - June 2014
Xbox Advertising April 2012 - November 2013
Seattle's Best Coffee March 2010 - November 2011
Lake Stevens High School September 2010 - August 2011
Skills
Graphic Design, Illustrator, Web Design, Photoshop, Flash, Dreamweaver, InDesign, Adobe Creative Suite, Art Direction, Social Media, User Experience, Advertising, Typography, Logo Design, Digital Photography, Creative Direction, Teaching, PowerPoint, Mac, Branding & Identity, Posters, Adobe Acrobat, Iconography, Application Design, Cross Platform Design, Localization, User Interface Design, User Experience Design
Education
Everett Community College 2009 — 2012
Associate of Arts (AA), Multimedia Web Design
Jersey Cowboyz Music December 1968 - Present
Alcatel-Lucent February 2013 - April 2013
KING INSTALLATIONS January 2007 - February 2013
T-Mobile 2004 - 2007
New Global Telecom 1999 - 2004
Skills
PROJECT MANAGEMENT, CONTRACT / REAL ESTATE..., WRITER/ MUSICIAN /..., Contractual Agreements, Project Management, Music, Singing, Voice Over, Team Leadership, Team Building, Telecommunications, Strategic Planning, Entertainment, Product Management, Songwriting, Wireless, Project Planning, Budgets, Program Management, Musical Theatre, Business Development, Product Development, Vendor Management, Concerts, Music Production, Training, Business Analysis, Radio, Composition, Customer Service, Marketing Strategy, Recording, Event Management, Troubleshooting, Negotiation, Management, Music Industry, Sound, Social Media, Business Strategy, Public Relations, Songs, Contract Negotiation, Coaching, Event Planning, Site Acquisition, Account Management, Social Media Marketing, Leadership, Cross-functional Team...
Education
Fairleigh Dickinson University 1972 — 1975
ACCOUNTING /ENGLISH
BAYONNE HIGH SCHOOL 1968 — 1972
Davis Wright Tremaine LLP May 2014 - Present
CTS Lease Audit & Recovery December 2008 - November 2013
CB Richard Ellis December 2005 - December 2008
Exactus Pma May 2004 - December 2005
T-Mobile December 2002 - May 2004
Skills
Corporate Real Estate, Finance, Financial Analysis, Accounting, Real Estate, Lease Audit, CAM Reconciliation, Lease Documentation, Accounts Payable, Financial Accounting, Real Estate Negotiating, Databases, Commercial Real Estate..., Lease Administration, Commercial Real Estate..., Auditing, Financial Reporting, Variance Analysis, Financial Modeling, Budget Forecasts, Corporate Finance, Lease Negotiations, Microsoft Excel, MS Excel Pivot Tables, Real Estate Software, Six Sigma, Data Analysis, Business Analysis
Education
University of Washington, Michael G. Foster School of Business 1999 — 2002
Bachelor of Business Administration (BBA), Finance and Management
Everett Community College 1998 — 1999
Associate of Arts (A.A.), Accounting
State Farm August 2015 - Present
State Farm April 2013 - August 2015
Command Alkon November 2011 - March 2013
T-Mobile October 2004 - June 2011
Skills
Employee Relations, Leadership, Microsoft Office, Process Improvement, Customer Service, Applicant Tracking..., Sales, Event Planning, Training, Team Building, PowerPoint, Visio, Software Documentation, Budgets, Strategic Planning, Microsoft Excel, Public Speaking, Talent Acquisition, System Administration, Management, Outlook, Recruiting, Human Resources
Education
Strayer University (VA) 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Faulkner University 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T September 2013 - Present
T-Mobile February 2013 - September 2013
Affordable Portables - Authorized Dealer AT&T February 2009 - August 2012
Skills
Sales Management, Sales Operations, Sales, Account Management, Direct Sales, Solution Selling, Sales Process, Retail, Wireless, Salesforce.com, New Business Development, Customer Retention, Store Management, Customer Satisfaction, Profit and Loss, Coaching, Great Motivator, Customer Experience, Selling, Microsoft Office, Management, Customer Service, Team Building, Telecommunications, Team Management, Training, Leadership
Education
Fergusson College 1996 — 1999
Computer Science
CMS Tyndale Biscoe 1988 — 1996
T-Mobile
Skills
Customer Satisfaction, Customer Experience, Customer Retention, Leadership, Team Leadership, Telecommunications, Call Centers, Sales Management, Sales
Education
Faulkner University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Virginia College-Birmingham 2001 — 2003
Associate's degree, Legal Assistant/Paralegal
T-Mobile July 2011 - Present
Parkview Health July 2011 - Present
Skills
Medical Terminology, Customer Service, Data Entry, HIPAA, Healthcare, Telephone Skills, Cpr Certified, Medical Records, Customer Satisfaction, EMR, Medical Billing, Microsoft Office, Microsoft Word, Microsoft Excel, Hospitals, PowerPoint, Outlook, Medical Coding, Call Centers, Leadership, Invoicing, Troubleshooting, Sales, Vital Signs, Appointment Scheduling, Social Networking, Office Management, Critical Thinking, Time Management, Healthcare Management, Spreadsheets, Clerical Skills, Administration, Training, Multi-line Phone, Team Building, Process Improvement, Inventory Management, Customer Experience, Teamwork, Healthcare Information..., EKG, Access, Software Documentation, Analysis
Education
ITT Technical Institute-Fort Wayne 2010 — 2013
Associate of Science (A.S.), Computer Electronic Engineering, 3.45
Everest Institute-Southfield 2001 — 2002
Associate of Arts and Sciences (A.A.S.), Medical Office Assistant/Specialist, 96.75
Lewis College of Business 1998 — 2001
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.0
Data Strategy April 2011 - Present
T-Mobile September 2010 - September 2011
Townsquare Media May 2010 - September 2010
Bennigans August 2006 - May 2010
Skills
Business Continuity, Cloud Computing, End User Computing, vStack, Server Consolidation, Storage Area Networks, Virtualization, Disaster Recovery, Backup Solutions, Contract Management, Customer Service, Sales, Leadership, End User Training, Selling, Servers, Data Center, SAN, Networking
Education
Ferris State University 2005 — 2011
Bachelor of Science in Business, Marketing & Sales
Macy's October 2014 - Present
Macy's July 2012 - October 2014
T-Mobile April 2011 - October 2012
Walgreens June 2009 - February 2011
Skills
World Class Customer..., Operations Management, Human Resources, Sales, Pharmacy Technicians, Coaching, Account Management, Accounting, Business Planning, Business Strategy, CRM, Call Centers, Cold Calling, Customer Experience, Retail, Forecasting, Inventory Management, Employee Training, New Business Development, Marketing, Employee Relations, Market Research, Hiring, Store Management, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, E-commerce, Leadership, Leadership Development, Management, Negotiation, Performance Management, Process Improvement, Recruiting, Sales Management, Sales Operations, Selling, Strategic Planning, Team Building, Team Leadership, Team Management, Team-oriented, Teamwork, Telecommunications, Time Management, Training, Vendor Management
Education
Everest University-Pompano Beach 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Everest University-Pompano Beach 2001 — 2003
Associate of Science (A.S.), Business Administration and Management, General
Visiting Nurse Service of New York June 2012 - Present
A & T Health Care April 2011 - Present
Nyack Hospital August 2007 - April 2011
Millenium Home Mortgage January 2007 - June 2010
T-Mobile 2000 - 2006
Skills
Customer Service, Microsoft Office, Sales Management, Team Building, Coaching, Customer Retention, Marketing, Sales Operations, Strategic Planning, Direct Sales, Customer Satisfaction, New Business Development, Sales, Account Management, Contract Negotiation, Retail, Wireless, Training, Telecommunications, Negotiation
Education
Excelsior College 2010 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
Rockland Community College 2001 — 2005
Bachelor's degree, Registered Nursing/Registered Nurse
Allied Barton Securtiy June 2015 - Present
Probus Security October 2014 - June 2015
T-Mobile September 2013 - September 2014
University of New Mexico Office of the Medical Investigator October 2010 - September 2013
JLS Security Patrol & Investigations, Inc. July 2010 - October 2010
Verizon Wireless October 2008 - July 2010
Securitas Security Services USA, Inc. February 2006 - September 2008
University of New Mexico March 2005 - February 2006
Manzano del Sol, Good Samaritan Society September 2004 - March 2005
American Toyota July 2004 - September 2004
Skills
Customer Service, Technical Support, Customer Retention, Criminal Justice, Communication, Military Experience, Military, Military Operations, Security Clearance, Homeland Security, Emergency Management, National Security, Force Protection, Command, Security Management, Operational Planning, Counterterrorism, Weapons, DoD, Sales, Sales Management, Direct Sales, Computer Proficiency, Customer Satisfaction, Technical Training, Cellular Communications, Telecommunications, Computerized Systems, Data Products, Investigation, Security, Policy, Troubleshooting, Security, Management, Corporate Security, Crisis Management, Administration, Organizational..., Instructor-led Training, First Aid, Computer Security, Asset Protection, Risk Assessment, CCTV, Firearms, Loss Prevention, Emergency Services, Security Training
Education
Everest University-Brandon 2009 — 2012
Bachelor of Science (B.S.), Criminal Justice
The University of New Mexico 2012 — 2012
Certificate of Completion, Medicolegal Death Investigations
United States Marine Corps Military Police School 2000 — 2000
Diploma, Military Law Enforcement
New Mexico Military Institute
High School Diploma, General Studies
Morgan Stanley Smith Barney May 2010 - June 2011
T-Mobile August 2009 - April 2010
Skills
Direct Sales, Relationship Management, Series 6, Sales Management, Financial Advisory, Business Development, Social Media Marketing, Marketing Strategy, Social Media, Time Management
Education
Farmingdale State University of New York 2007 — 2012
Bachelor's degree, Business Management
Bradford Woods Community Church April 2014 - Present
Verizon Wireless January 2013 - May 2014
Verizon Wireless January 2012 - December 2012
Verizon Wireless January 2011 - December 2011
T-Mobile August 2010 - November 2010
T-Mobile October 2008 - August 2010
T-Mobile August 2007 - October 2008
HSBC Mortgage Services March 2007 - July 2007
Citi October 2005 - March 2007
Skills
A+ Certified, Telecommunications, Customer Service, Computer Hardware, Windows 7, Apple, Microsoft Office, Mac OS X, RIM, Android, Remedy, ACSS, HLR, Technical Training, Training & Development, WAN, Product Knowledge, Technical Writing, Routers, Software Installation, BMC Remedy, Operating Systems, Active Directory, XP, Blackberry, Wireless Networking, Help Desk Support, System Administration, Employee Training, Windows XP, Technical Support, Networking, DHCP, OS X, Troubleshooting
Education
Fayetteville Technical Community College 2011 — 2012
A+ Certification, Computer Installation and Repair Technology/Technician
University of Phoenix 2004 — 2005
College Credits, Bachelor of Business Administration (B.B.A.)
Consumer Cellular, Inc. April 2013 - Present
Consumer Cellular, Inc. July 2012 - March 2013
T-Mobile December 2004 - June 2012
AT&T/ T-Mobile September 1999 - January 2004
Gap Inc. October 1995 - August 1999
Skills
•Leadership Development, •Service and Sales..., •Retention New Hire..., •Building on..., •Employee fanatic..., •Performance..., •Interviewing to a T:..., Mastering the Art of..., •Proficiency in Word,..., Decision Making, Conflict Management, Collaboration &..., Research & analysis, Communication skills, Building Relationships, Culture development, Strategic Planning, Team Management, Change Management, Performance Management, Mentoring, Customer Retention, Outlook, Leadership Development, Culture Development, Account Management, Team Leadership, Coaching, Leadership, Avaya, Call Centers, Professional..., Call Center, PowerPoint, Analysis, Customer Experience, Workforce Management, Management, Team Building, Process Improvement, Telecommunications, Time Management, Quality Assurance, Sales, Customer Satisfaction, Talent Management, Training, Employee Training, Employee Relations, Operations Management
Education
Fayetteville State University 1996 — 1996
N/A, General Studies
Yuba College 1992 — 1996
N/A, Liberal Arts and Sciences/Liberal Studies
T-Mobile April 2014 - Present
T-Mobile April 2011 - Present
T-Mobile October 2013 - April 2014
Enterprise Rent-A-Car February 2004 - April 2011
Skills
Cold Calling, Account Management, Retail, Customer Retention, Sales Process, Direct Sales, Sales Operations, B2B, Building Relationships, Business Development, CRM, Customer Satisfaction, Customer Service, Key Account Management, Lead Generation, Leadership, Management, Marketing, New Business Development, P&L Management, Profit, Recruiting, Sales, Sales Management, Sales Presentations, Salesforce.com, Selling, Solution Selling, Team Building, Training
Education
Excelsior College
Bachelor's Degree, Liberal Arts
Global Systems, LLC April 2012 - Present
American Retail Supply February 2012 - April 2012
Profit Soup April 2009 - January 2012
University of Washington October 2008 - January 2009
Iron Age Design September 2007 - March 2008
Pacific Consultants April 2007 - June 2007
T-Mobile January 2002 - October 2006
Skills
Access, MS Project, SQL Server, Visual Basic, Databases, SSRS, T-SQL, VBA, ODBC, Executive Reporting, Internal Communications, PowerPoint, HTML, Documentation, Business Process, Dashboards, Relational Databases, Data Analysis, Business Intelligence, Database Design, Process Improvement, Data Mining, Business Analysis, Crystal Reports, Microsoft Excel, Microsoft SQL Server, Software Documentation, Microsoft Dynamics, SSIS
Education
Bellevue College 2007 — 2007
Certification Prep, SQL Server 2005 Fast Track
Bellevue College 2002 — 2005
Extra Curricular - T-Mobile Directed, MS Project 2000, Project Meeting Facilitation, Crystal Reports XI 1, 2, Excel 3 & Advanced VBA
Everett Community College 1999 — 1999
Credits- Computer Systems Degree, Visual Basic 6.0 1-2, C++, Excel 3, Advanced Excel VBA, Database Management
CNSI August 2012 - Present
ClearBridge Technology Group May 2012 - August 2012
CNSI January 2009 - June 2012
T-Mobile March 2008 - January 2009
Saint Joseph Villa February 2008 - March 2008
Skills
Cisco Technologies, CCNP Certified, Cisco Call Manager, Networking, Cisco Unity Connection, VoIP protocols SIP, Cisco IP Communication..., Cisco Call Manager..., Unified Communications, System Deployment, Active Directory, VoIP, Cisco IOS, SIP, Microsoft Exchange, Troubleshooting, SIP Trunking, Technical Support, Data Center, IPT, MGCP, H.323, Help Desk Support, WAN, Routers, Windows 7, CCNA, IP, Wireless Networking, Cisco Nexus, Software Installation, Switches, Enterprise Software, Information Technology, Citrix, Cisco Call Manager..., CIPC, LAN-WAN, Cisco UCS, Jabber, Cisco IP Telephony...
Education
Ferrum College 1999 — 2004
BS, Business Finance, Information Technology
T-Mobile January 2013 - Present
Best Buy September 2010 - December 2012
Best Buy October 2008 - August 2010
Best Buy December 2005 - October 2008
Best Buy August 2001 - December 2005
Skills
Store Management, Merchandising, Retail, Big Box, Visual Merchandising, Loss Prevention, Inventory Control, Profit, Inventory Management, Income Statement, Driving Results, Customer Satisfaction, Multi-unit, Financial Reporting, Financial Analysis, Employee Management, Customer Service, Leadership, Management, P, Performance Management, Retail Sales, Sales, Store Operations, Training
Education
Everett Community College 2010 — 2010
Associates, Business
Sehome High School 1998 — 2002
High School Diploma
T-Mobile March 2014 - Present
T-Mobile USA August 2009 - March 2014
T-Mobile USA August 2007 - August 2009
T-Mobile International February 2005 - July 2007
Deutsche Telekom November 2002 - January 2005
Deutsche Telekom March 2001 - October 2002
Deutsche Telekom February 1999 - February 2001
Deutsche Telekom August 1996 - January 1999
Skills
Pricing, Strategic Planning, Financial Analysis, Financial Modeling, Analysis, Planning, Forecasting, English, German, Project Planning, Strategy, Business Strategy, Analytics, Business Analysis, Management, Market Research, Cross-functional Team..., Mobile Devices
Education
Fachhochschule Darmstadt 1996 — 2000
Diplom Betriebswirtin (FH)
T-Mobile March 2015 - Present
T-Mobile December 2012 - February 2015
MVP Wireless/T-Mobile October 2010 - June 2012
T-Mobile September 2008 - October 2010
SunCom Wireless 2006 - 2008
PCS Store 2005 - 2006
SunCom Wireless 1999 - 2004
United Companies Lending 1998 - 1999
Skills
Sales Management, Team Building, Training & Development, Profitability, Coaching, Interviewing, Strategic Leadership, Leadership Development, Creative Problem Solving, Succession Planning, Strategic Planning, Team Motivator, Public Speaking, Collaborative Planning, Culture Building, Customer Retention, Staff Retention, Process Improvement, Account Management, Retail, Interviews, Sales Operations, Management, Customer Experience, Sales, Organizational Culture, Wireless, Training, Leadership, CPFR, Profit, Business Development, Telecommunications, Customer Satisfaction, Customer Service, Employee Training, Direct Sales, Team Leadership, Recruiting, Call Centers, Merchandising, Sales Process
Education
Strayer University 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General
Fayetteville State University 1994 — 1995
Spartanburg High School 1991 — 1994
T-Mobile May 2009 - Present
Rite Aid January 2006 - August 2009
Skills
Telecommunications, Wireless, GSM, Mobile Devices, Cellular Communications, Customer Experience, 4G, Customer Satisfaction, Team Leadership, Customer Retention, Sales Management, Sales, Retaining Customers, Retail, Recruiting, Sales Leadership..., Sales Rep Training, Employee Training, Merchandising, New Hire Training, Inventory Control, Customer Service, Mobile Technology, Retail Sales, Driving Results, Training, Loss Prevention, Profit, Inventory Management, Team Building, Networking, Income Statement, Store Management, Time Management, Leadership, Hiring, Management, Sales Operations, Cold Calling, P&L Management, Direct Sales, Sales Process, Visual Merchandising, Shrinkage, People Development, Call Centers, Store Operations, Selling, Multi-unit, Performance Management
Education
Farmingdale State University of New York 2010 — 2013
Bachelor’s Degree, Business Administration and Management, General, GPA: 3.48
Suffolk County Community College 2006 — 2009
Associate's degree, Business Administration and Management, General
Roche Slovakia April 2014 - Present
Roche Diagnostics International May 2012 - October 2014
Roche Diagnostics slovakia September 2013 - December 2013
Roche Diagnostics October 2010 - May 2012
Roche Diagnostics April 2007 - September 2010
Groupe SEB August 2004 - March 2007
Sony August 2003 - July 2004
Grundig January 2002 - August 2003
T-Mobile 1996 - 2001
Skills
excel, Product Management, German, Strategic Planning, Product Marketing, Forecasting, English, SAP, Business Planning, Consumer Electronics, Marketing Strategy, Business Strategy, International Business, Budgeting, Product Launch, Key Account Management, Competitive Analysis, Project Implementation, Negotiation, Pricing, SAP R/3, ERP, Market Analysis, French, Problem Solving, Marketing Management, Product Launches, Market Planning, Process Improvement, Budgets, Business Analysis, Sales Effectiveness, Strategy, Pharmaceutical Industry
Education
Fachhochschule Wiener Neustadt 1997 — 2001
Master
Handelsakademie Neunkirchen 1990 — 1995
Matura (A-levels)
Amazon Web Services September 2013 - Present
Integra Wholesale April 2013 - July 2013
Zayo Bandwidth 2011 - April 2013
360networks June 2004 - December 2011
T-Mobile September 2003 - June 2004
TouchAmerica March 2000 - June 2003
Marathon Communications 1992 - 2000
Education
University of Washington - Project Management Certification Program 2002 — 2003
Certification, Project Management
Everett Community College 1997 — 2000
Associates Degree, General Arts & Sciences
Vodafone Global Enterprise February 2014 - Present
Vodafone Global Enterprise August 2010 - February 2014
T-Mobile June 2009 - August 2010
Bayer HealthCare February 2009 - June 2009
T-Mobile March 2008 - December 2008
Vodafone 2003 - 2005
Skills
Legal Documents, International Law
Education
Fairleigh Dickinson University 2007 — 2007
Paralegal, Paralegal
Ludwig-Maximilians Universität München
PhD, Law
Referendariat OLG Duesseldorf
2. Staatsexamen, LAW
The University of Bonn
1. Staatsexamen, Law
Software Megatrends LLC January 2000 - Present
Teradata January 2014 - Present
Teradata October 2013 - January 2014
BlueCross BlueShield of Tennessee March 2013 - October 2013
Best Buy November 2012 - March 2013
T-Mobile January 2011 - October 2012
Cisco March 2009 - November 2010
Amdocs February 2008 - February 2009
AT&T March 2000 - February 2008
Bank of America August 1997 - March 2000
Skills
Data Warehousing, Cloud Computing, SDLC, Unix, Integration, Software Project..., Business Intelligence, Enterprise Architecture, Telecommunications, Vendor Management, Requirements Analysis, Oracle, Agile Methodologies, Solution Architecture, Software Development, Solaris, Program Management, Unix Shell Scripting, ETL, IT Strategy, Testing, Teradata, Web Services, Performance Tuning, Databases, Enterprise Software, Data Modeling, Pre-sales, SOA, SaaS, PMP, Cisco Technologies, Shell Scripting
Education
Fergusson College 1982 — 1987
M. Sc., Physics
Prabodhini
Wilhelmina Models November 2014 - Present
CRG Licensing September 2012 - March 2013
OTX March 2011 - January 2012
Wilhelmina Models September 2010 - January 2011
T-Mobile December 2009 - August 2010
Iversen & Biondo Private Associates September 2007 - November 2009
Skills
Television, Advertising, Event Planning, Marketing Communications, Branding & Identity, Film Production, Market Research, Event Management, Management, Social Networking, Trade Shows, Marketing
Education
Fashion Institute of Technology 2010 — 2014
B.S., International Trade & Marketing
Queens College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
St. John's University 2004 — 2005
Bachelor of Science (BS), Psychology
Esper Studio 2005 — 2005
Acting w/ Meisner Technique
Quintiles July 2013 - Present
Allscripts November 2011 - April 2013
Health Care Service Corporation August 2004 - November 2011
Daugherty Business Solutions January 2002 - August 2004
RB Consulting September 2001 - January 2002
T-Mobile 1997 - 2001
United States Navy June 1977 - June 2000
Cap Gemini 1996 - 1997
Comdisco 1995 - 1996
CSC Consulting 1994 - 1995
Skills
Executive IT Leadership, Business Intelligence, IT Strategy, Data warehousing, Master Data Management, Software Development, Program Management, Software Project..., Governance, Healthcare IT, Big Data, Analytics, Digital Asset Management, Enterprise Architecture, Data Warehousing, Business Process, Leadership, Strategy, Healthcare Information..., Management, SDLC, Consulting, Project Portfolio..., Business Analysis, Project Management, Cloud Computing, Data Integration, CRM, Databases, Enterprise Software, Product Management, Pre-sales, Data Center, ERP
Education
Excelsior College 2013 — 2013
Bachelors of Science, Liberal Arts and Sciences
U.S. Navy 1985 — 1985
Certified Naval Cryptologic Instructor, Computer Science, With Honors
U.S. Navy 1981 — 1982
Certified Cryptologic Computer Programer - Six Languages, Computer Engineering, With Honors
University of Maryland College Park 1978 — 1980
U.S. Navy 1977 — 1978
Crypotologic Intelligence Analyst, Cryptology, With Honors
T-Mobile November 2011 - Present
Equinox September 2010 - November 2011
Equinox Fitness June 2011 - July 2011
Ann Taylor January 2010 - June 2010
New York International Auto Show March 2010 - April 2010
Ann Taylor September 2009 - December 2009
Nike February 2007 - April 2009
Education
Fashion Institute of Technology 2007 — 2011
Bachelor of Science degree, Advertising and Marketing Communications
University of Minnesota 2003 — 2005
Bachelor of Science degree; N, Psychology
Liberty Mutual Insurance May 2015 - Present
Premera Blue Cross August 2013 - May 2015
LG Consulting April 2013 - August 2013
T-Mobile January 2008 - April 2013
MTM Luxury Lodging October 2005 - January 2008
Riley Computers January 2001 - December 2007
Foundation for International Services October 2004 - August 2005
Tool-Less Plastics 2003 - 2004
Skills
SDLC, Microsoft Excel, Visio, User Experience, Vendor Management, Requirements Gathering, Software Documentation, Management, Business Analysis, SharePoint, ITIL, Business Requirements, User Acceptance Testing, Requirements Analysis, Testing, Business Process, Project Management, PMO, Integration, Project Portfolio..., Software Project..., Resource Management, Analysis, Agile Methodologies, Telecommunications, Project Delivery, Agile Project Management, Systems Analysis, Project Planning, Cross-functional Team..., MS Project, Process Improvement, IT Management, Waterfall, System Deployment, Business Intelligence, Business Process Design, Information Technology, Troubleshooting, Wireless, Mobile Devices, Business Process..., Call Centers, Documentation, Quality Assurance
Education
University of Washington 1999 — 2010
Bachelor of Arts, 2010
Everett Community College 1998 — 1999
Running Start, Running Start
T-Mobile April 2011 - Present
T-Mobile October 2010 - April 2011
T-Mobile August 2007 - October 2010
AT&T Mobility 2001 - August 2007
Skills
Customer Retention, Wireless, Telecommunications, Cross-functional Team..., Customer Satisfaction, Merchandising, Action Plan Development, Leadership..., Setting Strategic..., Vision Development, Result Oriented Approach, Achieving Results, Employee Recognition, Project Management, Sales Management, Operations Management, Team Leadership, Leadership Development, Strategic Leadership, Situational Leadership, Organizational..., Solution Selling, Account Management, Customer Experience, Store Management, Sales Process, Sales Operations, Retail, P, Direct Sales
Education
Fordham University 2012 — 2017
Bachelor of Arts (B.A.), Organisational Leadership
Fairfield University 2008 — 2012
Bachelor, Business Management
PowerToFly September 2015 - Present
PowerToFly July 2015 - September 2015
Simplicity Consulting August 2014 - June 2015
Sabbatical September 2013 - August 2014
T-Mobile May 2012 - September 2013
T-Mobile March 2011 - May 2012
Girl Scouts of Northeast Texas April 2008 - April 2011
Julden Group Consulting January 2011 - March 2011
Luxus April 2010 - January 2011
Sabre April 2007 - April 2010
Skills
Strategy, Digital Marketing, E-commerce, Marketing Strategy, Marketing, Start-ups, Integrated Marketing, Social Media, CRM, Social Networking, Leadership, Wireless, Strategic Partnerships, Product Launch, Networking, Management, Multi-channel Marketing, Advertising, Social Media Marketing, Program Management, Personal Branding, Business Alliances, Field Marketing, Sales, Strategic Planning, Enterprise Software, Channel Strategy, Mobile Technology, Entrepreneurship, Brand Management, Management Consulting, Vendor Management, Mentoring, Mobile Marketing, Public Relations, Channel, Matrix Management, Internet, Promotions, Managing Agency..., Retail Marketing, Advertising Agency, Travel, Volunteer Management, OEM Management, Cross-functional Team..., GTM (Go-to-Market)..., Field Enablement, Product Marketing
Education
Fairleigh Dickinson University 1992 — 1992
MBA Studies, International Business
Fashion Institute of Technology 1987 — 1989
BS, Marketing & International Business
American University of Rome (Italy) 1988 — 1988
Study, International Business & Italian
Fashion Institute of Technology 1985 — 1987
AAS, Buying & Merchandising
T-Mobile November 2013 - Present
Sound Advice October 2012 - October 2013
T-Mobile July 2009 - October 2012
Sound Advice October 2006 - December 2008
Sound Advice June 2001 - November 2008
Homeplace Corporate Offices 1997 - 2001
Homeplace 1997 - 1999
Skills
Retail, Negotiation, Sales Management, Merchandising, Pricing, Customer Service, Inventory Management, Team Building, Problem Solving, Microsoft Office, Word, Selling, Customer Satisfaction, Management, Sales, Leadership, Store Management, Coaching, Marketing
Education
Seminole State College of Florida 1997 — 1999
Business Management
Fairleigh Dickinson University 1993 — 1997
Biology, Business Management
Team43 Externer DWH - ConsulentErste BankApril 2006 - May 2009
T-Mobile January 2004 - March 2006
A&S Software January 2001 - March 2005
INFONIQA December 2000 - September 2001
fun-dot.com November 1999 - January 2001
Education
ARGE Bildungsmanagement 2007 — 2008
MBA, Projektmanagement; Prozessmanagement
Fachhochschule des bfi Wien 2003 — 2007
2007, Projekt und Prozessmanagement
Fachhochschul-Studiengang Oberösterreich 1997 — 2000
Softwareengineering
Cohn & Wolfe August 2015 - Present
Rx Mosaic Health January 2015 - July 2015
double E communications October 2014 - December 2014
double E communications August 2014 - September 2014
T-Mobile July 2009 - September 2014
Live in Five Media February 2014 - August 2014
NYU Langone Medical Center January 2013 - May 2013
PR Noir August 2011 - December 2011
Skills
Press Releases, Public Relations, Advertising, Social Media, Social Media Marketing, Marketing Communications, Facebook, Marketing, PowerPoint, Customer Service, Blogging, Social Networking, Editing, Event Planning, Microsoft Office, Public Speaking, Proposal Writing, Creative Writing, Project Management, Brand Management, Brand Development, Event Management, Corporate Events, Team Leadership, Manage Client..., Client Relations Skills, Cross Functional..., Strategic Planning, Small Business, Consulting, Website Development, Website Consultation, Feature Articles, Market Research, Publicity, Brand Awareness, Newsletters, Copywriting, Fashion, YouTube, WordPress, Microsoft Excel, Mac, Google Docs
Education
Fashion Institute of Technology 2011 — 2013
Bachelor of Science
Fashion Institute of Technology 2009 — 2011
Associate of Applied Science
Saint John's University 2008 — 2009
NSukonik May 2014 - Present
Ligreenmarket Inc. May 2015 - Present
CollegeStartup June 2012 - September 2015
Whisk Inc September 2014 - May 2015
Ligreenmarket Inc. November 2010 - October 2014
DWNLD June 2014 - September 2014
T-Mobile May 2014 - August 2014
GetFreshNY July 2013 - May 2014
Intern Sushi July 2012 - May 2014
Hofstra University Start-Ups January 2012 - May 2014
Skills
Marketing, WordPress, Facebook, Twitter, Social Media, Photoshop, Event Planning, Art History, Public Speaking, Food & Beverage, Microsoft Office, Entrepreneurship, Creative Writing, Final Cut Pro, Photography, Graphic Design, Public Relations, Video Editing, iMovie, Journalism, Blogging, Social Media Marketing, Event Management, Video Production, Video, Startup Development, OS X, Social Networking, iTunes, Early-stage Startups, Email Marketing, Start-ups, CSS, Editing, Advertising, JavaScript, HTML5
Education
Fashion Institute of Technology 2012 — 2014
Bachelor of Science (BS), Art History & Museum Professions
Hofstra University 2010 — 2012
BBA, Business Management
T-Mobile May 2014 - Present
T-Mobile May 2012 - May 2014
T-Mobile February 2011 - February 2012
T-Mobile March 2009 - March 2010
T-Mobile 2005 - 2009
EXECUTIVE CELLULAR January 2000 - January 2004
Macy's January 1998 - January 2000
Skills
Profit, Retail, Merchandising, Inventory Management, Sales, Customer Service, Retail Sales, Temporary Placement, Budgets, Recruiting, Training, Human Resources, Leadership, Marketing, Strategy, Credit, Directing, Policy Analysis, File Management, Strategic Planning, Customer Retention, Wireless, Sales Operations, Management, Sales Management, Loss Prevention, Team Building, Employee Training, Telecommunications, Coaching, B2B, Income Statement, Team Leadership, Store Management, Customer Satisfaction, Inventory Control, Forecasting, Customer Experience
Education
Fairleigh Dickinson University 2008 — 2011
Masters, Organizational Behavior
Rutgers, The State University of New Jersey-Newark 1998 — 2001
BA, Psychology
T-Mobile March 2014 - Present
T-Mobile September 2012 - March 2014
M&T Bank April 2012 - June 2012
T-Mobile November 2011 - February 2012
Regent Technology Group 2011 - November 2011
T-Mobile January 2008 - May 2011
Skills
Customer Retention, Cold Calling, Sales, Customer Service, Customer Satisfaction, Direct Sales, Recruiting, Sales Management, Account Management, Sales Operations, Customer Experience, Inventory Management
Education
Excelsior College 2011 — 2012
Bachelor's degree, Criminal Justice and Corrections
Howard Community College 2005 — 2008
Associates Degree, General Studies
T-Mobile June 2010 - Present
T-Mobile March 2008 - Present
Sprint/Nextel October 2007 - March 2008
Metro PCS February 2006 - August 2007
Education
Washington State University 2009 — 2015
Bachelor of Arts, Business Administration
Everett Community College
Associate of Science, Business Administration
T-Mobile March 2015 - Present
AT&T Wireless by Prime Communications May 2010 - February 2015
AT&T Wireless by Prime Communications October 2007 - May 2010
RadioShack August 2002 - September 2007
Skills
Sales Operations, Retail, Customer Retention, Customer Satisfaction, Direct Sales, Management, Merchandising, Sales Management, Sales, Customer Experience, Cold Calling, Inventory Management, P, Profit, Store Management
Education
Farmingdale State University of New York
Nassau Community College
Associate's degree
Sports Authority August 2014 - Present
Sports Authority February 2013 - August 2014
Sports Authority May 2011 - February 2013
T-Mobile August 2009 - March 2010
Sports Authority November 2008 - August 2009
Skills
Sales, Customer Service, Leadership, Training, Management, Retail, Microsoft Word, Merchandising, Time Management, Inventory Management, Team Building, Recruiting, Marketing, Customer Satisfaction, Strategic Planning, Budgets, Team Leadership, Teamwork, Employee Training, Hiring, Forecasting, Store Management, Visual Merchandising, Profit, Retail Sales, Planograms, Customer Experience, Driving Results, Inventory Control, Sales Management
Education
Farmingdale State University of New York
Business Administration and Management, General
T-Mobile April 2014 - Present
Us Army Reserves January 2014 - Present
Us Army Reserves August 2011 - January 2014
US Army August 2006 - August 2011
Warren Lumber and Millwork June 2003 - January 2006
Skills
Transportation..., Logistics, Supply Management, Sales Operations, Data Analysis, Information Technology, Civil Affairs, Employee Training, Military Experience, CDL Class B, Microsoft Excel, Military, Weapons, Quality Assurance, Problem Solving, Management, Team Building, Logistics Management, Training, Telecommunications
Education
Fayetteville Technical Community College 2011 — 2013
Associate of Science (A.S.), Mathematics and Computer Science, 3.8
T-Mobile January 2009 - May 2009
T-Mobile 2009 - 2009
AT&T August 2005 - May 2008
Skills
CRM, Customer Retention, Customer Satisfaction, Wireless, VoIP, Telephony, Telecommunications, IP, GSM, Ethernet, 3G, Call Centers, Customer Service, Invoicing, Management, Sales
Education
Everest Institute-Jonesboro 2002 — 2003
Medical Billing, Medical Insurance Specialist/Medical Biller, 3.0
T-Mobile USA May 2011 - Present
T-Mobile February 2009 - Present
T-Mobile July 2008 - Present
T-Mobile January 2007 - Present
Peter H. Yi, DDS, PS March 1998 - January 2007
Skills
Cross-functional Team..., Vendor Management, Process Improvement, Strategy, Management, Analysis, Accounts Payable, Operations Management, Team Leadership, SAP, People Development, Change Management, Forecasting, People Management, Cross Functional..., Project Management, Strategic Business..., Partnering Success
Education
Everett Community College
Associates
College Course Work - University of Washington
EMC July 2015 - Present
Parata Systems August 2013 - July 2015
United States Army Reserve June 2005 - January 2013
United States Army Reserve April 2010 - May 2011
T-Mobile February 2007 - October 2007
H&R Block January 2006 - April 2007
US Army February 2004 - July 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Exchange, Customer Support, Remote Desktop, Technical Support, Information Technology, Computer Maintenance, Troubleshooting
Education
Fayetteville Technical Community College
Computer Information Technology
New Horizons Computer Learning Center
Network and System Administration/Administrator
Myriad Genetics March 2015 - Present
Quest Diagnostics August 2013 - March 2015
Quest Diagnostics August 2012 - August 2013
T-Mobile June 2011 - February 2012
New York Jets January 2010 - August 2010
Affairs Event Services February 2010 - June 2010
Skills
Sales Management, Public Relations, Account Management, Marketing, Advertising, Direct Sales, Event Management, Marketing Strategy, Sales, Process Scheduler, Social Media, Social Media Marketing, Public Speaking, Event Planning, Microsoft Word, Time Management, Customer Service, Team Management, Salesforce.com, Facebook, Project Planning, Leadership, Microsoft Excel, Social Networking, Customer Retention, PowerPoint, Cold Calling, Sales Operations, Microsoft Office, Management, Team Leadership
Education
Fairleigh Dickinson University 2007 — 2011
Bachelor of Science, Business; Marketing
T-Mobile September 2007 - August 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales, Marketing, Teaching, Team Leadership, Team Building, Training, Event Planning, Photoshop, Negotiation, Marketing Strategy, Teamwork, Budgets
Education
Fairleigh Dickinson University 2009 — 2015
Bachelor's Degree, International Business
Fairleigh Dickinson University-Metropolitan Campus
Bachelor's Degree, Business Administration and Management, General
Rutgers University-New Brunswick
Rutgers University-New Brunswick
Rutgers University-New Brunswick
Verizon Wireless June 2015 - Present
Verizon Wireless June 2013 - June 2015
DriveTime October 2011 - June 2013
T-Mobile November 2007 - October 2011
Wireless Focus/Sprint Nextel December 2006 - November 2007
Foot Locker Retail Inc November 2002 - December 2006
Skills
Exceptional verbal and..., Expert user of MS..., Outstanding ability to..., Management, Training, Sales, Marketing, Customer Service, Coaching, SAP, Customer Retention, Direct Sales, Wireless, Customer Experience, Sales Operations, Customer Satisfaction, Telecommunications, Retail
Education
Faulkner University 2009 — 2011
B.A, Business Administration 2011
University of Alabama at Birmingham 2004 — 2006
Strategic Staffing Solutions September 2015 - Present
Fujitsu January 2012 - August 2015
Atos International February 2011 - December 2011
T-Mobile August 2004 - December 2009
Skills
Desktop Administration, Python, Linux, Windows, Visual Basic, Technical Support, Lexmark Printers, Networking, Citrix XenApp
Education
Excelsior College
Bachelor of Science (B.S.)
T-Mobile December 2012 - Present
T-Mobile September 2007 - December 2012
Walmart July 1997 - September 2007
Skills
Training, Customer Service, Employee Relations, Call Centers, Customer Satisfaction, Performance Management, Recruiting, Team Leadership, Customer Experience, Customer Retention, Time Management, Hiring, Employee Training, Leadership, Human Resources, Sales, Microsoft Office, Team Building, Retail, Management, Inventory Management, Outlook
Education
Faulkner University 2004 — 2006
Bachelor of Science, Human Resources Management
T-Mobile May 2011 - Present
T-Mobile 2003 - May 2011
Wallace Computer Services 2001 - 2003
Skills
Wireless
Education
Fairleigh Dickinson University 1997 — 2001
NBTHS
Samsung Electronics America July 2015 - Present
T-Mobile August 2007 - June 2015
Limited March 1999 - August 2007
J Riggings/ Edison Brothers June 1992 - June 1999
Skills
Customer Experience, Merchandising, Retail, Strategic Planning, Customer Retention, Sales Management, Coaching, Operations Management, Team Building, Wireless, Inventory Management, Performance Management, Succession Planning, Process Improvement, Cross Functional..., Sales, Strategy, Leadership, Management, Training, Selling, Budgets, Human Resources, Marketing Strategy, Project Planning, Time Management, Customer Satisfaction, Talent Management, Analysis, Profit, Store Management, Sales Operations
Education
UNIVERSITY OF PHOENIXPresent 2009 — 2013
Bachelor's Degree, Business Communication; Business Management/Fashion Merchandising
UNIVERSITY OF PHOENIXPresent 2009 — 2012
Bachelor's of Science, Business Communication; Business Management/Fashion Merchandising
Fashion Institute of Design & Merchandising 2001 — 2002
Business Management, Merchandising/ Business
Summit Imaging February 2015 - Present
Summit Imaging January 2012 - Present
Best Buy September 2010 - October 2011
T-Mobile April 2010 - September 2010
Comcast April 2009 - October 2009
Circuit City August 2007 - March 2009
Regal Entertainment Group March 2007 - August 2007
Skills
Microsoft Office, Windows, Microsoft Excel, Customer Service, Computer Hardware, Photoshop, Product Development, Salesforce.com, Project Management, Ultrasound, Linux, Java, Strategic Planning, Sales Management, Geek Culture, Software, Digital Photography, Home Theater, Home Technology, Home Audio, iOS, Troubleshooting, Testing, Quality Assurance, Technical Support, Time Management, Team Leadership, Access, Management, Sales, Leadership, Software Documentation, Marketing, Networking, Windows 7, Customer Experience, Customer Satisfaction, OS X, Outlook, Inventory Management, Training, Computer Maintenance, Computer Repair, Technical Writing, Process Improvement, Data Entry, Visio, SharePoint, Call Centers, Microsoft Office 2007
Education
Everett Community College 2008 — 2010
Associate's degree, Graphic Design
Mariner High School, Everett Washington 2006 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates, 100
T-Mobile September 2014 - Present
Velocitel February 2012 - September 2014
Black & Veatch 2010 - 2012
Len McManman Consulting/APW May 2002 - June 2009
Crescent Communications, LLC January 2000 - May 2002
WirelessNorth, L.L.C. December 1996 - December 2000
Quantum Communications Group, Inc. 1990 - 1996
Skills
MS Office Suite, Process Development, Process Management, Process Improvement, Start-ups, Negotiation, Government Relations, Problem Solving, Attention To Detail, Outlook, Wireless, Telecommunications, Zoning, Strategy, Management, Microwave, Leadership, Sales, Vendor Management, Microsoft Office, Process Simulation, Contract Negotiation, Direct Sales, LTE, Project Planning, WiMAX, 4G, Cellular Communications, Project Management
Education
Ferris State University 1982 — 1984
B.S., Business Administration
Gogebic Community College 1980 — 1982
A.A.S., Business Administration
DataSphere Technologies Inc. February 2014 - August 2014
Tulalip Resort Casino August 2013 - February 2014
Famous Dave's of America June 2010 - August 2013
Anthony's Woodfire Grille June 2008 - June 2010
Sentry Credit Inc April 2007 - June 2008
T-Mobile October 2004 - March 2007
Skills
Customer Service, Sales, Marketing, Inspiration, Technical Support, Waiting, Bartending
Education
Everett Community College 2001 — 2007
T-Mobile April 2015 - Present
Alexander Wang Inc. June 2014 - September 2014
Domenico Vacca May 2011 - September 2011
AT&T July 2008 - November 2009
Skills
Customer Service, Merchandising, Retail Sales, Retail, Fashion, Apparel, Sales, Styling, Customer Experience, Microsoft Excel, Leadership
Education
Fashion Institute of Technology 2011 — 2014
Bachelor's Degree, Fashion Merchandising and Management, 3.6/4
Bergen Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General, 3.8/4
Southern Methodist University August 2015 - Present
Alise Cortez and Associates April 2003 - Present
University of Phoenix August 2011 - Present
LEADERSHIP WOMEN • #LT2014 January 2014 - November 2014
Center For Talent Solutions November 2011 - August 2014
Improved Experience January 2006 - September 2010
Hewitt Associates March 2005 - February 2006
T-Mobile January 2004 - March 2005
T-Mobile 2001 - 2002
Analysts International October 1998 - January 2001
Skills
change management, leadership development, public speaking, Organizational..., Consultative Selling, Coaching, Team Building, Executive Coaching, Employee Engagement, Organizational Change, Talent Development, Change Leadership, Personal Development, Account Management, Event Planning, Teaching, Career Development, Staff Development, Change Management, Talent Management, Leadership Development, Public Speaking, Nonprofits, Fundraising, Selling, Leadership, Project Management, Onboarding, Applicant Tracking..., Management, Training, Workshop Facilitation, Human Resources, Performance Management, Technical Recruiting, Marketing, Recruiting, Interviews, Career Counseling, Employee Relations, HRIS, Conflict Resolution, Time Management, Consulting, Organizational..., Hiring, Succession Planning, Employee Training, Workforce Planning, Organizational Design
Education
Fielding Graduate University 1999 — 2005
PhD
University of Oklahoma 1993 — 1997
Masters
University of Iowa 1991 — 1992
Bachelors
Portland Community College 1989 — 1991
Associates
JPay July 2012 - Present
T-Mobile 2000 - January 2014
Skills
Telecommunications, Call Centers, Wireless, GSM, VoIP, IP, UMTS, 3G, LTE, CDMA, Mobile Devices, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Training, Team Building, Cellular Communications, Microsoft Word, Computer Network..., Team Leadership
Education
Everest University-Pompano Beach 2001 — 2010
Bachelor of Science (BS), Computer Science
Anthem, Inc. October 2014 - Present
Anthem, Inc. July 2014 - October 2014
Wellpoint Anthem October 2013 - July 2014
Self-Employed February 2010 - August 2013
Allstate Insurance Agency March 2013 - May 2013
T-Mobile July 2008 - January 2010
Mt. Vernon Self Storage October 2007 - June 2008
The Escrow Group July 2006 - June 2007
CompUSA October 2002 - June 2006
B & K Steel Building Construction July 1992 - September 2001
Skills
Wireless Networking, Front Office, Customer Service, Property Management, Project Management, Budgets, Computer Repair, Computer-savvy, Community Outreach, Troubleshooting, Microsoft Office, Management, Marketing, Sales, Customer Satisfaction, Team Building, Leadership, Recruiting, Program Management, Leadership Development, Strategic Planning, Team Leadership, Process Improvement, Healthcare, Training, Organizational..., Analysis, Coaching, Operations Management, Human Resources, Public Speaking, Employee Relations
Education
Everett Community College 2002 — 2006
Associate of Science (A.S.), Physics, A
Arlington High School 1988 — 1992
T-Mobile April 2015 - Present
T-Mobile December 2014 - April 2015
T-Mobile June 2010 - November 2014
Guppy Media Guppy Games August 2009 - May 2010
University of Washington September 2008 - June 2009
HSBC April 2004 - July 2007
IBM May 2003 - April 2004
The Bank of Korea September 2002 - April 2003
Skills
SharePoint, Business Analysis, Visio, Data Analysis, Agile Methodologies, Microsoft SQL Server, Microsoft Excel, Cross-functional Team..., Program Management, Access, SQL, Analysis, Project Management, Management
Education
University of Washington 2007 — 2009
Master of Science, Information Management
Ewha Womans University 1999 — 2003
Bachelor of Art and Business, English Literature, Business
T-Mobile July 2008 - Present
T-Mobile April 2008 - June 2008
T-Mobile February 2007 - March 2008
T-Mobile October 2005 - January 2007
Eddie Bauer February 2003 - November 2005
USMC September 1996 - September 2000
Skills
Merchandising, Scheduling, Coaching, Customer Service, Sales Management, Team Building, Inventory Management, P&L, Problem Solving, Retail, Shrink Control, Developing Talent, Customer Satisfaction, Income Statement, Training, Process Scheduler, Sales, Visual Merchandising, Sales Process, Time Management, Management, Customer Retention, Selling, Direct Sales, Customer Experience
Education
St. John Fisher College 2004 — 2006
Bachelors, Corporate Finanace
Finger Lakes Community College 2001 — 2004
Associates, Liberal Arts
Canandaigua Academy 1992 — 1996
Diploma
Qualcomm October 2014 - Present
Qualcomm January 2012 - October 2014
T-Mobile May 2011 - August 2011
Skills
Computer Architecture, C, Embedded Systems, Assembly Language, Verilog, Matlab, Operating Systems, ASIC, SoC, Trace32, Digital Designs, SQL, Wireshark, Code Composer Studio, NS2
Education
Georgia Institute of Technology 2010 — 2011
Master of Science, Electrical & Computer Engineering
Pune Institute of Computer Technology 2006 — 2010
Bachelor of Engineering, Electronics & Telecommunications
Fergusson College 2004 — 2006
Science, Computer Science
St.Mary's School, Pune 1997 — 2004
High School (I.C.S.E)
Excela Energy 2012 - 2013
Glacial Energy June 2012 - October 2012
Glacial Energy November 2011 - June 2012
Glacial Energy January 2009 - December 2011
Transparent Wireless Group March 2005 - January 2009
T-Mobile 1996 - 2005
Skills
Energy, Process Improvement, New Business Development, Account Management, Procurement, Construction, Solar Energy, Telecommunications, Business Strategy, Leadership, Wireless, Program Management, Contract Negotiation, Management, Business Development, Strategic Planning, Sales, Sales Management, Team Building, Negotiation, Strategy, Customer Service, Project Management, Start-ups
Education
Farmingdale State University of New York
T-Mobile December 2012 - March 2013
Promotion In Motion December 2010 - May 2011
Verizon January 2005 - July 2010
Jackson Hewitt December 2007 - April 2009
IDT Corporation August 2003 - January 2004
At&t Wireless September 2000 - August 2003
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Lotus Notes, Oracle Applications, SAP, Windows 7, Telecommunications, VoIP, FiOS, Wireless Networking, Customer Retention, Customer Support, Customer Satisfaction, Sales Operations, Sales Process, Positive Can-do Attitude, Multi Tasking, Organization, Time Management, Mathematics, Learning Quickly, Project Coordination, Negotiation, Digital Video, Internet Explorer, Google+, Highly motivated..., Teamwork, Proctoring, Accounts Payable
Education
Fairleigh Dickinson University
Associate of Arts (A.A.), Business Administration and Management, General
Woodbridge High
Woodbridge High
T-Mobile May 2009 - Present
AT&T Mobility December 2001 - May 2009
Circuit City July 1997 - May 2001
Skills
Fluent in Spanish, Sales, Sales Management, Networking, Computer Hardware, Engineering, Retail, Wireless, Coaching, Team Building, Customer Satisfaction, Sales Process, Merchandising, Customer Service, LTE, Account Management, Store Management, Mobile Devices, Telecommunications, Product Management, Leadership, Sales Operations, Management, Customer Retention, Training, Customer Experience, CRM, Cellular Communications, Direct Sales, Call Centers, Solution Selling, Retail Sales, P&L Management, Product Marketing, Cold Calling, Mobile Technology, Selling, Profit, B2B, Mobile Communications, Team Leadership, M2M
Education
Farmingdale State University of New York 2001 — 2007
Bachelor of Technology (B.Tech.), Computer Engineering
T-Mobile April 2015 - Present
Michaels Stores, Inc. February 2014 - April 2015
Aviall (a Boeing Company) August 2010 - 2013
Aviall January 2006 - August 2010
Aviall July 1999 - December 2006
Huntsman Packaging (Formerly CT Film/Rexene Corporation) July 1994 - November 1998
ProMed Systems February 1984 - June 1994
Skills
Program Management, Project Management, Integration, Project Planning, SDLC, Process Improvement, Software Documentation, Strategic Planning, Management, CRM, Training, ERP, Leadership, Customer Service, Team Building, Instructional Design, Governance, Training Delivery, Enterprise Architecture, PMO, Analysis, ISO, Quality Assurance, ADDIE, Business Process..., Vendor Management, PMP, Change Control, Global Delivery, SharePoint, Visio, EDI, Capital Budgeting, System Testing, Product Life Cycle, Change Management, Project LIfe Cycle, Budgets, Operations Management, ITIL, Supply Chain, Employee Relations, Cross-functional Team..., Strategy, Employee Training, Project Portfolio..., Human Resources Partner, Organizational Design, Hiring and Recruiting, Enterprise Software
Education
Fairfield University
Master of Arts (MA), Corporate and Political Communication
Southern Connecticut State University
Bachelor of Science (BS), Special Education
openForce GmbH February 2011 - Present
LBi July 2010 - October 2010
T-Mobile May 2008 - April 2010
Red Bee Media March 2007 - February 2008
Bearingpoint August 2005 - March 2007
EFKON AG January 2004 - July 2005
Skills
REST, Web Applications, JavaScript, Java, Software Engineering, Maven, Spring, JUnit, Agile Methodologies, Scrum, Subversion, Web Development, Hibernate, Java Enterprise Edition, JPA, Tomcat, JMS, XML, MySQL, Velocity, CMS, Scala, MongoDB, jQuery, Git, Test Driven Development, SOAP, Continuous Integration, JSON, Design Patterns, Web Services, Linux, Oracle, SBT, Solr, ElasticSearch, Kanban, knockout.js, Play Framework, WSDL, XSD, SaaS, JIRA, AngularJS, Spring Framework
Education
FH Joanneum 1998 — 2003
Dipl. Ing. (FH), Information Management
T-Mobile 2007 - December 2012
French Connection August 2006 - August 2007
DSW October 2003 - August 2006
Gap Inc./ Banana Republic April 1993 - October 2003
Skills
Telecommunications, Management, Customer Service, Team Building, Leadership, Retail, Training, Customer Satisfaction, Customer Experience, Wireless, Sales, Store Management, Financial Reporting, Loss Prevention, Recruiting, Store Operations, Merchandising, Inventory Management, Visual Merchandising
Education
Fordham University 1996 — 1999
Bachelor’s Degree
Fashion Institute of Technology
T-Mobile Sr ManagerEricsson IncAugust 1991 - February 2002
Education
Fairleigh Dickinson University
Apptio August 2015 - Present
Apptio July 2014 - August 2015
Apptio October 2013 - July 2014
Aceyus January 2012 - October 2013
Aceyus April 2010 - January 2012
Aceyus July 2009 - April 2010
T-Mobile November 2006 - July 2009
T-Mobile USA January 2006 - November 2006
Harvey Companies 1997 - 2005
Harvey Companies 1997 - 2005
Skills
Call Centers, Integration, IVR, Avaya, Telecommunications, Call Center, Vendor Management, Business Analysis, VoIP, Program Management, Cisco Technologies, Contact Centers, Project Management, CRM, Cross-functional Team..., SDLC, ACD, Workforce Management, Analytics, Leadership, Project Delivery, CTI, Professional Services, Training, Databases, Enterprise Software, Customer Satisfaction, System Deployment, Pre-sales, Call Routing, SaaS, SQL, Major Accounts, Executive Reporting, Microsoft SQL Server, SharePoint, Visio, Unified Communications, Cisco Call Manager, Technical Project..., Wireless, HTML 5, jQuery, CSS3, Javascript, Technology Business..., Management
Education
Western Washington University 2001 — 2003
Bachelor of Arts (B.A.), Economics / Accounting
Everett Community College 1997 — 2001
AA, Business / General Transfer
BlueStream Professional Services September 2014 - Present
Tempest Telecom Solutions March 2014 - September 2014
Black Box Network Services 2010 - March 2014
InnerWireless 2010 - 2010
T-Mobile December 2004 - 2010
HP3Inc February 2003 - December 2004
i:FAO OF NORTH AMERICA February 2002 - December 2002
ERICSSON, Inc August 1991 - February 2002
Skills
OSS, Asset, Insite, Remedy, 3G, 4G, MapInfo, GSM, RF, Wireless, Telecommunications, RF Engineering, RF design, UMTS, LTE, Open Source Software, Testing, Cellular Communications, WCDMA, CDMA, WiMAX, Microwave, 2G, HSPA, Edge, EVDO, Network Optimization, Antennas, WiFi, GPRS, Actix, HSDPA, Network Performance, RAN, TEMS, UTRAN, Drive Test, TEMS Investigation, Fiber Optics, RNC, Mobile Communications, HSUPA, 3GPP, Computer Network..., Wireless Networking
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Electrical and Electronics Engineering
AT&T Mobility June 2010 - Present
Alltel June 2008 - June 2010
T-Mobile 2007 - 2008
NetVersant 2005 - 2007
NetVersant 2005 - 2007
Advanced Radio Telecom (ART) 1996 - 2001
Advanced Radio Telecom 1996 - 2001
ART 1994 - 2001
John Henken Chevorlet 1980 - 1983
Skills
RF, Wireless Networking, IPTV, Team Leadership, Integration, Microwave Links, Telecommunications, Management, LTE, Networking, Data Center, 3G, Optical Fiber, Network Design, IP, GSM, Fiber Optics, Mobile Devices
Education
Everett Community College 1983 — 1984
High Scool 1979 — 1982
Grad
Amdocs November 2011 - Present
Amdocs September 2008 - November 2011
T-Mobile June 2006 - September 2008
Skills
Basics of Unix, SQL, Microsoft Office, Quality Center, Remedy Ticketing System, Windows Services, Telecommunications, Billing Systems, Unix, Telecommunications..., Quality Assurance, Regression Testing, BSS, Business Analysis, Integration, HP Quality Center, Testing, SDLC, Vendor Management, Requirements Analysis
Education
Everett Community College 2002 — 2004
Associate's degree
Southern Company September 2012 - Present
Wells Fargo February 2012 - August 2012
Fogelman Management Group May 2011 - February 2012
CarMax December 2010 - May 2011
T-Mobile March 2009 - December 2010
GMH Communities August 2006 - December 2009
Skills
Financial Analysis, Customer Service, Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Yardi, OneSite, Public Records, Marketing, Finance, Data Entry, Training, Banking, Marketing Strategy, Sales Management, Accounting, Team Building, Leadership, Time Management, Call Centers, Accounts Receivable, Facebook
Education
Faulkner University 2015 — 2016
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
University of Alabama at Birmingham 2004 — 2008
BS, Communication Management Broadcasting
Patrice & Associates May 2015 - Present
COMFORCE December 2013 - June 2015
CFS-McGladrey November 2012 - November 2013
Corporate Brokers, LLC April 2010 - November 2012
Manpower October 2008 - January 2010
T-Mobile January 2007 - July 2008
Skills
Recruiting, Sourcing, Customer Service, Marketing, Temporary Placement, Finance, Call Center, Technical Recruiting, Talent Management, Internet Recruiting, Interviews, Talent Acquisition, Information Technology, Applicant Tracking..., Management, Vendor Management, Benefits Negotiation, Networking, Permanent Placement, Training, Cold Calling, Screening, PeopleSoft, Hiring, Executive Search, Human Resources, Payroll, Employee Relations, Call Centers
Education
University of Akron School of Law 2001 — 2002
LAW
Fairleigh Dickinson University 1996 — 2000
BA, Economics
Pascack Valley
diptyque Paris May 2015 - Present
CORT May 2014 - May 2015
MAC Properties January 2013 - May 2014
Village Green October 2011 - January 2013
AT&T Mobility October 2011 - November 2011
T-Mobile April 2010 - October 2011
Forever 21 July 2009 - April 2010
California State University, Bakersfield June 2007 - July 2009
Skills
Public Speaking, PowerPoint, Research, Event Planning, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, Customer Service, Social Networking, Facebook, Higher Education, Community Outreach, Photoshop, Fundraising, Persuasive Speaker, complex problem solving, Critical Thinking, Service Orientation, Time Management, Active Listening, Sales Process, Timely Decision Making, Blogging, Fashion Blogging, Advertising, Recruiting, Sales
Education
CSUB 2010 — 2014
Bachelor's degree, Marketing, B
Fashion Institute of Design & Merchandising 1999 — 2001
Associate of Arts (A.A.), Design and Visual Communications, General, B
Hillspet Nutrition / Colgate Palmolive August 2014 - Present
Verizon January 2012 - June 2014
Snohomish County PUD 2011 - 2011
Navy ERP 2011 - 2011
T-Mobile 2010 - 2011
Honeywell 2008 - 2008
Bashyam Spiro, LLP 2007 - 2008
IBM 2006 - 2007
Brown-Forman 2006 - 2007
PolyOne 2006 - 2006
Skills
Microsoft SQL Server, SAP ERP, SAP SD, Java, SAP, SD, XML, CRM, Requirements Analysis, SDLC, SQL, Software Development, SAP R/3, Testing, Software Project..., Integration, Oracle, SAP PS, Materials Management, ERP, ABAP
Education
MVSR Engg College 1997 — 2001
Electronics and Communication
Fairleigh Dickinson University
NTT DATA Corporation January 2014 - June 2014
T-Mobile April 2008 - May 2013
T-Mobile November 2003 - April 2008
Nordstrom 1999 - 2002
JC Penney 1990 - 1996
University of Michigan Health System 1986 - 1989
AAA Michigan 1984 - 1986
General Motors 1981 - 1983
Skills
Vendor Management, SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Cross-functional Team..., Telecommunications, Visio, Systems Analysis, Software Project..., Business Requirements, Business Process, UAT coordination, BRDs, Process Flow..., Use Case Diagrams, Elicitation, Experienced Business..., Requirements Workshops, Context Diagrams, IIBA, BABOK, Agile Methodologies, Business Process..., SharePoint, Business Intelligence, PMO, Project Delivery, Program Management, MS Project, User Acceptance Testing, IT Strategy, Enterprise Software, Agile Project Management, Integration, Analysis, Software Documentation, Requirements Management, Waterfall, System Deployment, Project Portfolio..., Resource Management, Solution Architecture, Information Technology, PMP, Data Warehousing, Testing, Business Process Design, Enterprise Architecture, Functional...
Education
Ferris State University
BS, Computer Information Technology
Comcast Cable February 2012 - Present
T-Mobile October 2010 - February 2012
TTM Technologies December 2007 - March 2009
Premera Blue Cross July 2006 - February 2007
Washington Mutual June 2005 - July 2006
Target June 2001 - April 2005
Hallmark Circuits, Inc. August 1990 - October 1998
Skills
Customer Service, Management, Call Centers, Invoicing, Customer Satisfaction, Customer Experience, Workforce Management, Customer Retention, Data Entry, Telephone Skills, Troubleshooting, Technical Support, Outlook, Software Documentation, Time Management, Customer Support, Process Improvement, Training, Team Leadership, Access
Education
Everett Community College 2001 — 2004
Pre-Nursing
Schiller Realschule 1975 — 1979
General Education
C Spire Personalized Wireless June 2010 - Present
Cellular South September 2009 - Present
Markham Consulting Services, Inc 1999 - Present
T-Mobile November 2007 - March 2009
SunCom Wireless July 2006 - November 2007
TELUS September 2005 - June 2006
Verio September 2003 - September 2005
US Cellular July 2002 - September 2003
Teleglobe May 2001 - April 2002
Triton PCS February 2000 - April 2001
Education
University of Connecticut 1990 — 1993
BS, Computer Science and Engineering
Fairfield University 1987 — 1990
BA, Computer Science and Engineering
HEICO Aerospace November 2006 - Present
Tyco December 2005 - November 2006
VeriFone January 2005 - December 2005
T-Mobile May 2004 - January 2005
Walt Disney World September 2003 - May 2004
Rexall Sundown, Inc. July 1997 - September 2003
NOVARTIS Pharmaceuticals February 1989 - July 1997
Skills
Aerospace, Aircraft, Unix, Aviation, Systems Engineering, AIX, Speak Polish and French
Education
Fairleigh Dickinson University 1992 — 1996
Bachelor of Science (BS), Electrical and Electronics Engineering
T-Mobile January 2011 - Present
T-Mobile USA July 2000 - December 2010
Omnipoint Communications Inc 1997 - 2000
Aircast October 1995 - December 1997
OHM Remediation September 1994 - October 1995
Skills
Accounting, Tax, Sarbanes-Oxley Act, Auditing, US GAAP
Education
Stockton University 1989 — 1994
B.A., Accounting
Fairleigh Dickinson University
Graduate Certificate, State and Local Tax
The Neiders Company May 2014 - Present
Wonderland Developmental Center January 2010 - April 2013
Cartus January 2005 - September 2009
T-Mobile December 2002 - 2005
Skills
Microsoft Excel, Outlook, Leadership, Access, Management, Accounts Payable, Accounts Receivable, Customer Service, Invoicing, Software Documentation, QuickBooks, SAP, Training, Accounting
Education
Everett Community College 2003 — 2005
Accounting
Verizon Communications April 2013 - Present
T-Mobile April 2011 - April 2013
AT&T Mobility January 2007 - September 2008
MarketStar August 2006 - January 2007
Education
Fairleigh Dickinson University 2003 — 2009
B.a.s, Business Technology
Mercer County Community College 2000 — 2009
Associates, Business Administration
T-Mobile March 2012 - Present
Lightpath/Cablevision thru TEKsystems November 2011 - April 2012
T-Mobile March 2009 - September 2011
Alltel May 2001 - August 2008
Skills
Vendor Management, Telecommunications, Call Centers, Contract Negotiation, GSM, Mobile Devices, Program Management, Project Management, Project Planning, Team Leadership, VoIP, Wireless, 4G, CDMA, LTE, UMTS, Cellular Communications
Education
Farmingdale State University of New York 2012 — 2013
Bachelor of Arts (B.A.), Professional Communication
Queens University of Charlotte 2005 — 2007
Bachlors in Arts, Business Communication
Laguardia Community College 1997 — 2000
Associates in Arts, Bilingual Education
T-Mobile March 2012 - Present
Ericsson February 2011 - March 2012
T-Mobile August 2003 - February 2011
Skills
Wireless, Telecommunications, LTE, 3G, GSM, 4G, Vendor Management, Program Management, PMP, PMO, Computer Network..., UMTS, Cellular Communications, CDMA, Project Management, Management
Education
Fairleigh Dickinson University
Bachelor's degree, Business/Technology
Fairleigh Dickinson University-Florham Campus
B.A. - Graduated Cum Laude, Business & Technology
IKEA Group February 2014 - Present
Burger King Corporation November 2011 - February 2014
T-Mobile September 2000 - November 2011
Skills
Sales, Retail, Coaching, Sales Management, Event Planning, Training, Strategic Hiring, Customer Service, Customer Retention, Franchise Consulting, Wireless, Marketing, Team Building, Leadership, Restaurants, Advertising, Inventory Management, Merchandising, Marketing Strategy, Customer Satisfaction, Operations Management, Income Statement, New Business Development, Small Business, Profit, Customer Experience, Management, Market Research, Cold Calling, P&L Management, Business Planning, Employee Training, Process Improvement, Recruiting, Direct Sales, Sales Process, Team Leadership, Sales Operations, Multi-unit, Behavioral Interviewing, Loss Prevention, Entrepreneurship, Time Management, Program Management, Hiring, P&L, Telecommunications
Education
Fashion Institute of Technology 1994 — 1998
B.A., Marketing
FedEx Office September 2011 - Present
TheLadders.com February 2011 - August 2011
T-Mobile November 2009 - February 2011
OfficeMax January 2008 - November 2009
FEDEX KINKOS 2005 - 2008
Skills
Account Management, Salesforce.com, New Business Development, Sales Process, Process Improvement, Solution Selling, Cold Calling, Direct Sales
Education
Fairleigh Dickinson University 1998 — 2002
Bachelor Degree
Holland & Sherry October 2013 - Present
Bank of America June 2011 - December 2011
T-Mobile June 2006 - February 2009
Verizon Wireless January 2004 - January 2006
Education
Fashion Institute of Technology 2011 — 2013
Associate's Degree, Interior Design
T-Mobile November 2004 - September 2009
IBM Global Business Services January 2002 - July 2004
Nextel Partners July 1996 - November 2001
EDS Group April 1992 - April 1996
Education
Fairleigh Dickinson University
Bachelor of Science, Business Management
Altec Industries, Inc May 2007 - Present
Blue Cross Blue Shield of Alabama 2006 - 2007
T-Mobile May 2002 - May 2006
Crown Pontiac July 2001 - May 2002
Skills
Advertising, Procurement, Project Coordination, Materials Management, Data Entry, Operations Management, Team Leadership, Quality Control, Negotiation, Continuous Improvement, Teamwork, Change Management, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Applications, Crystal, Sales, Customer-focused Service, Process Scheduler, Database Administration
Education
Faulkner University 2005 — 2007
Bachelors, Business Administration and Management
Phillips High School 1996 — 1998
Diploma, Academics
Defense Contract Audit Agency June 2014 - Present
Department of the Navy - Naval Audit Service July 2012 - May 2014
T-Mobile January 2006 - July 2012
Skills
Sales, Retail, Forecasting, Customer Service, Account Management, Microsoft Excel, Telecommunications, Financial Analysis, Microsoft Office, Auditing, Public Speaking, Access, Leadership, Teamwork, Management, Analysis, Inventory Management, Accounting, Budgets, Advertising, Cashiering, Contract Negotiation, Customer Satisfaction, Data Entry, Microsoft Word, Networking, New Business Development, Outlook, PowerPoint, QuickBooks, Research, Sales Management, Sales Operations, Spreadsheets, Strategic Planning, Team Building, Team Leadership, Time Management, Training, Troubleshooting, Process Scheduler
Education
Fayetteville State University 2008 — 2011
Accounting
T-Mobile June 1997 - Present
Skills
Telecommunications, Customer Experience, Wireless, Workforce Management, Contact Centers, Customer Satisfaction, Vendor Management, Customer Retention, Avaya, Mobile Devices, Team Leadership, Team Management, Service Delivery, LTE, Account Management, Sla, Performance Management, Customer Service, Direct Sales, Coaching
Education
Jacksonville State University 2010 — 2013
Masters, Public Advministration
Faulkner University 2002 — 2006
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
UAB 2001 — 2002
Public Administration
University of Alabama at Birmingham 2000 — 2002
Masters, Public Administration
Nordstrom February 2011 - Present
BCBG Max Azria February 2010 - February 2011
T-Mobile July 2008 - February 2010
Education
FIDM/Fashion Institute of Design & Merchandising-San Francisco 2010 — 2012
Associate of Arts (AA), Product Development
Horizon Solutions LLC October 2011 - Present
T-Mobile 2014 - 2014
EMC 2013 - 2013
AIG 2009 - 2013
AIG 2008 - 2013
Deloitte June 2005 - September 2011
Estee Lauder 2007 - 2008
Amber Tours Pvt ltd April 2000 - December 2002
Skills
SAP, ERP, SAP ERP, SAP FI, SAP R/3, SAP Implementation, SAP Netweaver, SD, ECC, SAP BW, SAP FICO, SAP BI, IDOC, ABAP, Business Process
Education
Fairleigh Dickinson University / New Era Public School
T-Mobile 2008 - 2011
Medco Health Solutions UK October 1999 - April 2006
Skills
Customer Service, Finance
Education
Everest University-Brandon 2010 — 2011
Massage Therapy/Therapeutic Massage
Ross Stores, Inc. January 2013 - Present
Montgomery County, DLC April 2010 - December 2012
Focused Management, Inc. August 2007 - February 2011
Medstar Health Infusion, Inc. March 2006 - August 2007
T-Mobile November 2003 - June 2005
Foot Locker September 1991 - September 2003
Skills
Training, Software Documentation, Management, Team Building, Leadership, Process Scheduler, Payroll, Quality Assurance, Purchasing, Organizational...
Education
Ferrum College 1986 — 1991
Business Administration and Management, General
T-Mobile April 2015 - Present
J & J MOTORS U.S.A., inc. June 2012 - Present
RadioShack December 2013 - May 2015
TJX June 2008 - May 2014
Skills
Team Leadership, Time Management, Self-confidence, Communication, Customer Service, positive attitude, Creativity Skills, Retail, Microsoft Office, Sales, Merchandising, Inventory Management, Microsoft Word, PowerPoint, Training, Retail Sales, Teamwork, Customer Satisfaction, Store Management, Store Operations, Loss Prevention
Education
Farmingdale State University of New York 2013 — 2016
Bachelor's Degree, Business Administration, Management and Operations
Suffolk County Community College 2010 — 2013
Transfer, Computer and Information Systems
Wilson Tech 2009 — 2010
Web & Internet Technology 1 year Certificate, Web Design
Walt Whitman High School 2006 — 2010
High School, General
Pediatric Associates, Inc. July 2013 - Present
T-Mobile August 2012 - October 2013
AT&T November 2008 - August 2013
Skills
Data entry of 50 wpm, Excellent verbal and..., Bilingual-English/Spanis..., Excellent analytic..., Experience working with..., Organized self-starter, Pay Close Attention to..., Outstanding time...
Education
Farmingdale State University of New York 2007 — 2014
Current, Homeland Security
West Hempstead High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Hobby Lobby July 2014 - Present
T-Mobile November 2008 - December 2009
T-Mobile January 2007 - August 2007
State Employees' Credit Union June 2006 - October 2006
Food Lion October 2005 - May 2006
Skills
Customer Service, Sales, Customer Support, Customer Engagement, Customer Oriented, Customer Satisfaction, Technical Support, Clerical Skills, Microsoft Office, Mac OS, Windows 7, Windows, Oral & Written..., Keen Listener, Close Attention to..., Ethical Decision Making, Technically Competent
Education
Fayetteville Technical Community College 2014 — 2017
Associate's degree, Associates in Science Candidate (Ongoing)
Pine Forest High School 2001 — 2005
High School Diploma
T-Mobile 2009 - 2013
Backyard Accessories 2006 - 2009
Alltel Wireless 2005 - 2006
Sprint 2001 - 2005
Provell - Clickship Direct 1999 - 2001
Skills
Sales, Sales Management, Customer Service, Marketing, Marketing Communications, Bill Payment, Team Management, Team Leadership, Team Building
Education
Fayetteville Technical Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
US Army Physical Therapy Program 1996 — 1997
State Farm April 2015 - Present
T-Mobile August 2008 - March 2015
Delta Air Lines November 2004 - January 2008
Worldmark by Trendwest February 2002 - August 2004
Skills
Sales, Customer Service, Insurance, Microsoft Office, Microsoft Word, Leadership, Training, Property & Casualty..., PowerPoint, Microsoft Excel
Education
Everett Community College 2011 — 2013
Associate’s Degree, Cosmetology/Cosmetologist, General, 3.78