T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile September 2014 - Present
Sears Holdings Corporation August 2014 - September 2014
Boost Mobile September 2011 - July 2014
McDonald's Corporation July 2006 - August 2011
Skills
Customer Service, Sales, Customer Experience, Team Leadership, Inventory Management, Marketing, Merchandising, Telecommunications, Account Management, Direct Sales, Retail Sales, Wireless, Recruiting
Education
East High school 2005 — 2009
High school diploma
Iowa State University
MedXM September 2014 - May 2015
All American Auto Protection April 2014 - June 2014
Go Wireless March 2014 - April 2014
Sprint October 2007 - July 2013
T-Mobile May 2005 - June 2007
AT&T September 2004 - May 2005
Skills
Cellular Communications, Merchandising, Time Management, Wireless Broadband, Sales Process, Product Marketing, Sales Presentations, B2B, Solution Selling, Customer Satisfaction, Call Centers, Retail Sales, Inside Sales, Edge, Mobile Internet, Mobile Device Management, Provisioning, Hiring, Cold Calling, Wireless, Sales, Sales Operations, Customer Service, Direct Sales, Account Management, Telecommunications, Microsoft Office
Education
ITT Technical Institute-San Dimas 2005 — 2007
Project Technical Management
Mount San Antonio College 1995 — 2002
Computer Science
First Team Real Estate February 2013 - Present
Wells Fargo February 2010 - June 2012
T-Mobile March 2004 - November 2007
T-Mobile January 2003 - November 2007
Arizona Department of Environmental Quality February 2001 - October 2002
ADEQ January 2001 - October 2002
Skills
Management, Credit, Finance, Financial Analysis, Sales, Mortgage Lending, Portfolio Management, Business Planning, Accounting, Commercial Lending, Business Strategy, Investments, Real Estate, Retail, Training, Business Development, Sales Operations, New Business Development, Strategic Planning
Education
Azad University 1995 — 2000
Bachelor of Science, Chemical Engineering; Food Industry
Islamic Azad University 1995 — 1999
Bachelor of Science, Chemical Engineering with emphasis in Food Industry
T-Mobile February 2009 - Present
Convergys March 2008 - January 2009
Skills
Direct Sales, Wireless, VoIP, Telecommunications, Solution Selling, Managed Services, Mobile Devices, Sales Operations, Unified Communications, Channel Partners, Salesforce.com, IP, Sales Process, Cloud Computing, Cellular Communications, Customer Retention, Product Management, Account Management
Education
ITT Technical Institute-Miami 1998 — 2001
Associate's degree, Electrical, Electronics and Communications Engineering
Evoqua Water Technologies February 2015 - Present
ACN Innovations December 2014 - Present
SRN Global, Inc June 2014 - Present
Jacobs December 2013 - August 2014
FMHC Corporation June 2012 - December 2013
Two Kings Wireless February 2005 - June 2012
Zillacomm February 2005 - April 2012
T-Mobile January 2009 - August 2009
Verizon Wireless October 2005 - December 2005
Cook, Inc September 2004 - February 2005
Skills
RF, Telecommunications, Commissioning, Microsoft Excel, Microsoft Office, Troubleshooting, Integration, Testing, Management, Team Leadership, Vendor Management, Project Planning, WCDMA, Process Improvement, Operations Management, Project Management, 3G, Bacon, Cellular Communications, Wireless, Goats, Inventory Management, Inventory Control, 2G, Logistics, UMTS, LTE, GSM, 4G, CDMA, Microwave, Networking, Contract Negotiation, Fiber Optics, Program Management
Education
ITT Technical Institute-Indianapolis 1998 — 2001
Associates Degree, Electronics Engineering
Bloomington High School North 1995 — 1998
NCR Corporation October 2014 - Present
Lone Star National Bank August 2012 - October 2014
Picture Me Portrait Studio May 2011 - April 2012
Rz Communications July 2008 - December 2010
Solectron/Flextronics November 2006 - June 2008
VA Clinic January 2003 - September 2006
T-Mobile September 2002 - December 2003
Skills
Managing, Outreaching, Computer and Electronic..., Flexible and able to..., Bilingual,..., Copper cabling certified, Fiber optics certified, Microsoft Office, Windows, Networking, Troubleshooting, Help Desk Support, Active Directory, Customer Service, Outlook, MySQL, VoIP, Microsoft Word, Team Building, Telecommunications, SQL, Cisco Technologies, Testing, Hardware, Software Installation, Laptops, Software Documentation, Teamwork, Time Management, Windows XP, Windows 7, Computer Hardware, Operating Systems, Windows Server, Sales, Antivirus, LAN-WAN, VPN, TCP/IP, DNS, Wireless Networking, Microsoft Exchange, Firewalls, Management
Education
ITT Technical Institute-Austin 2007 — 2009
Associates in Computer Electronic Engineering and Applied Science, Computer Electronic Engineering and Applied Science
James Nikki Rowe
Verizon Wireless June 2015 - Present
Verizon Wireless July 2014 - June 2015
Verizon Wireless April 2010 - July 2014
Verizon Wireless November 2007 - April 2010
Verizon Wireless October 2006 - November 2007
eTelecare Global Solutions October 2004 - October 2006
Target November 2003 - October 2004
Protection Service Industries April 2002 - March 2004
T-Mobile October 1998 - April 2002
Walmart 1998 - 1998
Skills
Customer Service, Windows, Microsoft Office, Microsoft Excel, HTML, Microsoft Word, Outlook, PowerPoint, Telecommunications, Photoshop, Public Speaking, Team Leadership, Troubleshooting, Team Building, Teamwork, Wireless, GSM, VoIP, JavaScript, IP, Call Centers, 4G, LTE, CDMA, Fiber Optics, Cellular Communications, Ethernet, Switches, Network Design, Wireless Networking, 3G, EVDO, Microwave, T1, TCP/IP, Integration, Computer Network..., RF, Mobile Devices, Routers, Network Engineering, Testing, Optical Fiber
Education
ITT Technical Institute-Albuquerque 1997 — 1999
Associate's degree, Electrical and Electronics Engineering
Los Lunas high school 1993 — 1997
High school diploma, 3.8
JC Bynum Constructions June 2013 - Present
General Dynamics Information Technology September 2013 - March 2014
T-Mobile December 2010 - 2013
Skills
Telecommunications, Call Centers, Wireless, GSM, Customer Experience, 3G, Customer Satisfaction, UMTS, Troubleshooting, Cellular Communications, Computer Network..., Mobile Devices
Education
ITT Technical Institute-Richmond 2014 — 2016
Associate of Applied Science, Network Systems Administration
T-Mobile July 2012 - Present
T-Mobile May 2011 - July 2012
TAPFIN-ManpowerGroup Solutions July 2010 - May 2011
Starbucks November 2008 - December 2009
Skills
Data Entry, Highly detail oriented, SAP HR, Outlook, Illustrator, Flash, Records Management, Photoshop, 10 Key, Microsoft Excel, Captiva, Documentum, Manager Self-Service, Troubleshooting, Creative Problem Solving, Work Independently with..., Comfortable working..., Adobe Muse, Adobe Creative Suite, Onboarding, Problem Solving, Human Resources, Customer Service, Management
Education
Spokane Falls Community College 2009 — 2010
Graphic Design
ITT Technical Institute-Seattle 2005 — 2007
Associate’s Degree, Multimedia
PA Solutions - an ATS Company April 2014 - Present
T-Mobile May 2013 - April 2014
Skills
Microsoft Office, Electronics, Telecommunications, Programmable Logic, Sales, Customer Service, Microprocessors, Schematic, Mobile Communications, Presentations, Programmers, Robot Programming, SPR, Rivtac, Roborivet
Education
ITT Technical Institute-Bessemer 2012 — 2014
Associate of Science (AS), Electrical Engineering Technologies/Technicians
University of Florida 2002 — 2003
Finance, General
Troy University 2000 — 2002
Associate's Degree, General Studies
T-Mobile March 2012 - Present
T-Mobile October 2007 - May 2012
T-Mobile May 2002 - October 2007
VoiceStream Wireless June 2001 - June 2003
Aerial Communications April 1999 - May 2000
Ericsson Inc November 1996 - April 1999
Skills
GSM, Contract Negotiation, HSPA, RF Engineering, Wireless, Network Design, RAN, IP, Wireless Network Design, Deployment, LTE, UMTS, GPRS, Wireless Networking, 3G, Cellular, OSS, Telecommunications, RF, WCDMA, System Deployment, Cellular Communications, CDMA, Testing, 4G, Geolocation, Optimization, Mobile Communications, Organizational..., Vendor Management, Product Development, Wireless Broadband, Mobile Devices, Microwave, 2G, Edge, Mobile Technology, 3GPP, Core Network, SS7, Computer Network..., BSS, WiFi, Network Optimization
Education
Iowa State University 1992 — 1996
BS, Electrical Engineering
T-Mobile July 2013 - Present
Frontier Restaurant November 2011 - Present
Flying Star Cafe May 2012 - July 2013
Skills
Customer Service, Telecommunications, Sales, Customer Satisfaction, Call Centers, Management, Microsoft Office, Team Leadership, Troubleshooting, Wireless, Linux
Education
The University of New Mexico 2014 — 2018
Bachelor's degree, Computer Engineering
ITT Technical Institute-Albuquerque 2012 — 2014
Associate's of applied
ICon Professional Services April 2015 - Present
T-Mobile April 2015 - Present
Apex Systems October 2014 - March 2015
UT Southwestern Medical Center October 2014 - January 2015
WebJuice October 2011 - April 2014
Civil Demand Associates, Inc. March 2010 - October 2011
Starbucks Coffee Company February 2007 - March 2010
Skills
Microsoft Office, Troubleshooting, Online Marketing, Email Marketing, Windows, Analytics, Web Design, Microsoft Excel, Testing, Social Media Marketing, Facebook, Photoshop, Sales, Customer Service, Mobile Applications, SQL, Social Networking, WordPress, Leadership, Organization, Research, Digital Marketing, Advertising, Graphic Design, Digital Media, Social Media, Program Management, Employee Training, Inventory Management, Communication Skills, Exceptional People..., Retail, Team Management, Continuous Improvement, Training, Microsoft Word, Database Management, Help Desk Support, Windows Operating System, RDMS, Java, Visual Basic, Critical Thinking, Active Directory, Citrix, VMware
Education
ITT Technical Institute-Richardson 2014 — 2016
Software Development
Cleveland Clinic January 2006 - Present
Boca Raton Regional Hospital March 2013 - February 2014
North Broward Hospital District June 2008 - July 2011
North Broward Hospital District January 2006 - July 2008
TruePosition October 2002 - May 2004
WFI June 2002 - October 2002
T-Mobile January 1998 - April 2002
Skills
Wireless, GSM, Radiography, Nuclear Medicine, PET/CT, Cellular Communications, Telecommunications, Project Management, E911, TDOA, SPECT/CT, CT(Computed Tomography), Computed Tomography, ARRT, BLS, Troubleshooting, Medical Imaging, DICOM, Quality Patient Care, Positron Emission..., Allied Health, Hospitals, Venipuncture, Medical Terminology, JCAHO, Direct Patient Care, Radiation, Hardware Diagnostics, Cerner, McKesson PACS, Radiology, PACS, X-ray, Radiopharmaceuticals, Radiation Safety, Radiologic Technology, Epic Systems, Patient Safety, SPECT, Cat Scan, C-arm, Molecular Imaging, Cardiology, Fluoroscopy, RIS, Cardiovascular Imaging, MRI, Radiation Therapy, Mammography, E-911
Education
Keiser University-Ft Lauderdale 2006 — 2007
Associate of Science (A.S.), Nuclear Medical Technology/Technologist
Keiser University-Ft Lauderdale 2004 — 2005
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
ITT Technical Institute-Miami 1997 — 1999
Associate of Science (A.S.), Electrical and Electronics Engineering
T-Mobile September 2015 - Present
World Team April 2015 - July 2015
Iowa State University September 2014 - December 2014
Iowa State University September 2014 - December 2014
Iowa State University September 2014 - December 2014
Camp Ojibway Bible camp May 2013 - August 2013
City of Eagan May 2012 - August 2012
Skills
Spanish, Leadership, Public Speaking, Tutoring, Community Outreach, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, setting work goals, Teamwork, Higher Education, Student Development, Customer Service, Intercultural...
Education
Iowa State University 2012 — 2015
Bachelor’s Degree, Spanish Language with Linguistics Minor, GPA 3.76/4.00
Richmond American Homes April 2012 - Present
JMS Quality Painting September 2008 - March 2012
Qwest August 2007 - September 2008
T-Mobile July 2006 - August 2007
Microsoft May 2004 - July 2006
Hallmark Cards July 2002 - September 2004
JPI Companies November 2000 - July 2002
Skills
Project Management, Business Development, CRM, Sales and Marketing, Microsoft Office, Salesforce.com, Public Relations, Community Engagement, Territory Management, Account Management, Administrative..., Management, Leadership, Time Management, Negotiations, Customer Service, Problem Solving, Real Estate, Training, Cross Functional Team..., Negotiation, Sales, Marketing, Contract Negotiation, Team Building, Residential Homes, Sales Management
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2014 — 2016
Bachelor of Arts (B.A.), Technology and Entrepreneur Management
University of Phoenix
Associate of Arts (A.A.), Business Administration and Management, Marketing
T-Mobile September 2011 - Present
AT&T Mobility February 2005 - August 2011
Sam Goody January 2001 - March 2005
Powertel Communications January 1996 - March 2001
Alltel Wireless June 1994 - January 1996
Skills
Wireless, Telecommunications, Direct Sales, Sales Management, Customer Service, Network Administration, Business Management, Retail Management, Inside Sales, B2B, Customer Satisfaction, Sales, Customer Retention, Mobile Devices, Quotas, Customer Experience, Team Leadership, Cellular Communications, Team Building, Product Management, M2M, Product Marketing, Retail, Mobile Technology, Strategic Planning, Coaching, Troubleshooting, Inventory Management, Consumer Electronics, Leadership Development, Leadership, Cross-functional Team..., Managed Services, Mobile Communications, Salesforce.com, VoIP, GSM, Networking, Training, Competitive Analysis, Mobile Device Management, Merchandising, Solution Selling, Key Account Management, Call Centers, Management, Sales Process, Forecasting, P&L Management, Account Management
Education
ITT Technical Institute-Jacksonville 2011 — 2014
Sandia National Laboratories January 2015 - Present
Molina Healthcare April 2011 - January 2015
Sandia Area Federal Credit Union September 2006 - April 2011
T-Mobile June 2004 - September 2007
Skills
System Administration, Data Center, Backup Solutions, Windows Server 2008, Windows Server 2003, BladeCenter, HP, HP-UX, Dell, VMware, Cisco, EMC, Windows 7, Netbackup, WSUS, Shavlik, HP SIM, HP Insight Manager, Dell OpenManage, DRAC, ILO, Symantec Backup, Windows Security, Server 2000-2008, Technical Support, Software Installation, Cisco Technologies, Windows Server, Dell Computers, VPN, Servers, Active Directory, DNS
Education
ITT Technical Institute-Albuquerque 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Northern New Mexico College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Computer Science
Pojoaque High School 1998 — 2001
High School/Secondary Diploma Programs
T-Mobile June 2015 - Present
Julep Beauty September 2014 - June 2015
Amazon December 2012 - September 2014
Amazon July 2011 - December 2012
T-Mobile March 2010 - July 2011
T-Mobile November 2007 - April 2010
CSG Openline April 2006 - November 2007
UW Medicine April 2005 - June 2006
Skills
SQL, Databases, Program Management, Agile Project Management, Project Management, Product Management, Analysis, Microsoft SQL Server, Database Design, Business Intelligence, Business Analysis, ETL, Customer Experience, Functional..., Analytics, Business Requirements, Financial Analysis, Data Analysis, Customer Service, Microsoft Excel, Software Documentation, Requirements Analysis, Leadership, SSIS, SSRS, HTML, Management, Metrics, Microsoft Office, Data Warehousing, Training, PowerPoint, Database Administration, Troubleshooting, Forecasting, Vendor Management, SharePoint, Visio, Call Centers, SDLC, Process Improvement, SQL Server, Excel, Documentation, Software Project..., Integration, Start-ups, Operations Management, Team Building, Six Sigma
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
Masters, Business
University of Washington 2002 — 2006
BA, Business Finance and Information Systems
Microsoft August 2013 - July 2015
Puget Sound Energy March 2012 - July 2013
Providence Health & Services January 2012 - March 2012
Microsoft November 2009 - July 2011
Microsoft November 2009 - April 2010
T-Mobile March 2008 - May 2009
Seattle Children's Hospital July 2007 - March 2008
Cingular Wireless April 2007 - June 2007
BLMS, Inc. July 2000 - July 2005
Skills
Agile Project Management, Business Management, SharePoint, Software Project..., Project Delivery, Vendor Management, Program Management, Project Portfolio..., MS Project, SDLC, PMO, Project Management, Visio, Agile Methodologies, Management, Scrum, Testing, SOA, Integration, Business Process, Strategy, Requirements Analysis, Business Intelligence
Education
University of Washington 2006 — 2007
Certificate, Project Management
University of Puget Sound 1996 — 1998
Certificate, Early Childhood Education in Montessori
Istanbul Technical University 1986 — 1990
BS, Engineering Management
Celebrity Cruise Line July 2014 - Present
T-Mobile November 2010 - June 2014
SURF Subsea, Inc. June 2011 - August 2011
Skills
Dynamic Positioning, Maritime, Navigation, Operations Management, Maritime Operations, Negotiation, Mobile Technology, Shipping, Logistics, Transportation, Sales, Safety Management..., Teamwork, Leadership, Ports, Seamanship
Education
Texas A&M University at Galveston 2010 — 2013
Bachelor of Science (BS), Marine Transportation
Iowa State University
Deans Images Photography Studio January 2015 - Present
T-Mobile March 2013 - September 2013
KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. March 2010 - November 2010
PR Newswire January 2009 - July 2009
PR Newswire June 2007 - January 2009
PR Newswire May 2006 - July 2007
Precision Marketing Group October 2005 - May 2006
P November 2001 - December 2005
Skills
Customer Service, Account Management, Sales, Marketing Strategy, Social Media Marketing, Selling, Management, Social Media, Marketing Communications, Public Relations, Sales Management, Salesforce.com, B2B, New Business Development, Graphic Design, Event Planning, Sales Operations, Solution Selling, Press Releases, Adobe Creative Suite, Typography, Visual Communication, Digital Photography, Photography, Marketing, Social Networking, Media Relations, Training, Corporate Communications, Strategic Communications, SEO, Advertising, Business Development, Military, Photoshop, Aerial Photography, Bartending, Servers, Restaurants
Education
ITT Technical Institute-Strongsville 2011 — 2013
Graphic Communications
Defense Information School 2001 — 2002
Photojournalism
Valley Forge High School 1996 — 2000
H.S. Diploma, Marketing
Lovelace Health System September 2013 - January 2014
Delan & Associates, Inc. March 2013 - August 2013
CMB Southwest October 2012 - February 2013
National Technical Systems (Return) May 2012 - September 2012
IEC Electronics, Inc January 2012 - April 2012
Ztec Instruments, Inc February 2011 - January 2012
National Technical Systems December 2010 - February 2011
Hewlett-Packard February 2009 - December 2010
Canberra Albuquerque, Inc September 2005 - January 2009
T-Mobile May 2005 - August 2005
Skills
Software Installation, Hardware Installation, Installation Testing, Remote Troubleshooting, Internet Troubleshooting, Computer Maintenance, Electronics Repair, Technical Support, Customer Service, Soldering, Preventive Maintenance, Multi Tasking, Teamwork, Microsoft Office, Mechanical Aptitude, Component Repair, Schematic, Oscilloscope, Spectrum Analyzer, Multimeter, Signal Generators, power supply, Computer Repair, Troubleshooting, Information Technology, CompTIA, Help Desk Support, Remote Desktop, Desktop Computers, Desktop Deployment, PC building, Engineering, Operating Systems, Servers, Storage Area Networks, Electronics, Hardware, Testing, Windows 7, Active Directory, OS X, Networking, Citrix, Switches, TCP/IP, Microsoft Exchange, Cabling, Laptops, Printers, Windows
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Technology Management
ITT Technical Institute-Albuquerque 2001 — 2002
Bachelor of Applied Science (B.A.Sc.), Electronics Engineering Technology
ITT Technical Institute-Webster 1999 — 2001
Associate of Applied Science (A.A.Sc.), Electronics Engineering Technology
Scheidt & Bachmann June 2015 - Present
Triwire March 2015 - April 2015
T-Mobile October 2012 - March 2014
Kinetic Electric February 2012 - October 2012
Hutton Electric November 2011 - February 2012
US Navy August 2003 - August 2011
Skills
Electronics Repair, Electronics, Preventive Maintenance, Soldering, Calibration, Electrical..., Radar, Navy, Test Equipment, Equipment Maintenance, Military Experience, Troubleshooting, Security Clearance, Microsoft Office, RF circuits, Military Training, Computer Maintenance, Computer Hardware, Satellite Communications, Electricians, Link 16, Firefighting, First Aid, Electrical Safety, Force Protection, Equipment Repair, Information Assurance, Link 11, Navigation Systems, Cpr Certified, Windows, Wiring, Schematic, Electro-mechanical, Military Operations, Weapons, Personnel Supervision, Maintenance, SATCOM, AC/DC, COMSEC, Maintenance
Education
ITT Technical Institute-Nashville 2014 — 2017
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology
Tennessee State University 2014 — 2014
T-Mobile October 2014 - Present
T-Mobile May 2014 - October 2014
RadioShack September 2013 - April 2014
RadioShack December 2012 - August 2013
Yum! Restaurants International 2010 - 2012
Rums of Puerto Rico February 2009 - August 2010
PepsiCo International March 2004 - November 2008
Colgate-Palmolive Company November 2000 - March 2004
Sony Electronics, Inc. December 1998 - November 1999
Energizer 1996 - 1998
Skills
Brand Management, Market Planning, Marketing Strategy, Marketing Research, Product Development, Customer Insight, Product Innovation, Marketing Management, Consumer Products, FMCG, Global Marketing, International Marketing, Cross-functional Team..., Market Research, Segmentation, Advertising, Online Advertising, Super Bowl TV Commercial, Integrated Marketing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2003 — 2007
MBA
Universidad de Sevilla 1994 — 1994
Business & Society Program, Exchange Student
Penn State University 1990 — 1994
BS, Marketing and International Business
T-Mobile July 2009 - Present
TD July 2007 - May 2009
Randstad at Mercedes Benz USA January 2006 - July 2006
Skills
Telecommunications, GSM, Wireless, 3G, UMTS, GPRS, 4G, Cellular Communications, Mobile Devices, 2G, Mobile Technology, Customer Retention, Sales Operations, Customer Experience, Sales Process, Cold Calling, Customer Satisfaction, Customer Service, Direct Sales, M2M, Management, Mobile Communications, Product Marketing, Salesforce.com, Solution Selling, Retail Sales, Sales Presentations
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management and Services
Iona College 2004 — 2007
BBA, Business Administration and Management, General
University of New Hampshire 2003 — 2004
Samsung Electronics America 2015 - Present
ADT September 2012 - May 2015
T-Mobile November 2009 - June 2012
T-Mobile October 2007 - November 2009
TeleTech-Verizon Wireless February 1999 - August 2007
Skills
Customer Service..., Complaint Handling &..., Teambuilding & Training, Job Coaching, Training, Mobile Devices, Technical Support, Performance Management, Customer Service, Microsoft Exchange, Microsoft Office, GSM, Training Delivery, Instructor-led Training, Team Building, Software Documentation, Customer Experience, Call Center, Troubleshooting, Complaint Management, Recruiting, Customer Satisfaction, Employee Training, Call Centers, Process Improvement, Networking, Call Center Development, Leadership, Coaching, Management, Time Management, Customer Retention, Quality Assurance, Blackberry, Sales, Customer Support, Telecommunications, Wireless, Account Management, Program Management, Team Leadership, Workforce Management, Budgets, Software Installation, Team Management, Vendor Management, Sales Management, Leadership Development, Soft Skills, Contact Centers
Education
ITT Technical Institute-Arlington 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications
Capitol City Barber College 1997 — 1998
Barbering/Barber
ITT Technical Institute March 2015 - Present
Nike December 2014 - Present
TEKsystems (Providence Healthcare) June 2014 - November 2014
Vigor Industrial September 2012 - June 2014
IT Consultant April 2012 - September 2012
Geek Squad December 2011 - March 2012
T-Mobile July 2007 - June 2011
United States Marine Corps April 2005 - June 2007
T-Mobile June 2004 - April 2005
Skills
Troubleshooting, Technical Support, Active Directory, Computer Hardware, Windows 7, Software Installation, Networking, Windows Server, Help Desk Support, Windows, Operating Systems, Microsoft Exchange, VPN, Security, Routers, Customer Service, Microsoft Office, Linux, Servers, Telecommunications, Microsoft Office 2007, System Administration, Call Centers, Military Experience, VMware, Palo Alto Firewalls, Security Engineering, Information Security, Firewalls, Management, Virtualization, Training, Disaster Recovery
Education
ITT Technical Institute-Portland 2013 — 2015
Information Security and Cyber Security, Information Technology, 3.39
ITT Technical Institute-Portland 2011 — 2013
Associate of Applied Science, Network Systems Administration, 3.53
Dell October 2014 - Present
Maidstone Technology, LLC March 2009 - Present
SPORTS195 July 2014 - October 2014
Dell April 2014 - July 2014
NetSpend August 2013 - April 2014
Universal Mind June 2011 - August 2013
T-Mobile June 2011 - August 2013
Intralinks July 2010 - June 2011
adidas April 2010 - August 2010
IntraLinks November 2009 - April 2010
Skills
Mobile Applications, JavaScript, jQuery, HTML, XML, Flex, ActionScript, Adobe AIR, Java, Subversion, Ant, Scrum, SQL, Android, Web Applications, User Interface, Web Development, Software Development, Agile Methodologies, HTML 5, Java Enterprise Edition, iOS development, Objective-C, iPhone, Xcode, Android Development, RIA, Eclipse, HTML5, Sencha Touch, OOAD, AJAX, CSS, J2EE, Agile, MySQL, IntelliJ IDEA, JSON, Interface Builder, JQMobile, REST, SoapUI, iOS, Architecture, Ext.js, Web 2.0, Angular, Apache Cordova, Cocoa, User Interface Design
Education
University of Washington 2013 — 2014
Certificate in iOS & Cocoa Application Development
Harvard University Extension School 2010 — 2014
Computer Science
Bentley College 1997 — 1998
Professional Certificate, Computers in Business
Ithaca College 1983 — 1987
B.S., Business Management
Nexius October 2013 - Present
Atlantic Tower Services (ATS) April 2013 - October 2013
Civil Solutions Incorporated August 2012 - May 2013
Nexlink Global Services Inc. a Unitek Global Services Company April 2011 - August 2012
Ericsson Inc July 2008 - 2011
California Department of Corrections & Rehabilitation 2006 - 2008
Alcatel-Lucent March 2005 - November 2006
Mark Hensley Development & Construction August 2004 - November 2006
T-Mobile 2006 - 2006
Skills
Management, Business Development, Leadership, Account Management, Telecommunications, Forecasting, Wireless, GSM, 3G, LTE, UMTS, Cellular Communications, Vendor Management, Project Planning, CRM, RF, Strategy, Pre-sales, Product Management, Project Management, Mobile Devices, Microwave, Optical Fiber, WiMAX, Broadband, Cross-functional Team..., Sales Operations, Sales, Ethernet, RF,..., Transmission, 4G, WCDMA, Fiber Optics, Integration, CDMA, IP, Computer Network..., Networking, RAN, VoIP, System Deployment, Wireless Networking, Backhaul, 2G, WiFi, Ethernet, EVDO, Network Design, Mobile Communications, Rollout, GPRS
Education
ITT Technical Institute-San Diego 2009 — 2012
Project Management Proficiency Degree Program ( PMP ), Project Management, Passed
Collins College, Texas 2010 — 2011
Associate's degree, English Language and Literature/Letter Writing
Arroyo Grande High School
Diploma, Agriculture
Asurion June 2015 - Present
Asurion February 2010 - June 2015
T-Mobile USA August 2009 - February 2010
T-Mobile February 2008 - December 2009
T-Mobile January 2006 - February 2008
Skills
Six Sigma, Wireless, Account Management, Direct Sales, Sales Operations, Sales Management, Customer Retention, Customer Experience, Telecommunications, Sales, Solution Selling, Salesforce.com, Customer Satisfaction
Education
Iowa State University 1997 — 2002
B.S., Community and Regional Planning
T-Mobile June 2015 - Present
AT&T September 2014 - March 2015
Mozilla November 2013 - September 2014
Amazon June 2013 - November 2013
Nintendo June 2012 - March 2013
Volt April 2011 - December 2011
Skills
Photoshop, 3D Studio Max, Unreal Engine 3, Texturing, Game Design, Maya, UV mapping, Environment Art, CryEngine, High-Poly Modeling, Zbrush, Xbox 360, 3D, Animation, Level Design, Game Development, ZBrush
Education
ITT Technical Institute-Everett 2010 — 2012
Digital Entertainment and Game Design, 3d artwork
ITT Technical Institute-Everett 2008 — 2010
Associates of Graphic Communications and Design, 2d artwork
Bernalillo County April 2013 - Present
Verizon Wireless June 2010 - March 2013
T-Mobile September 1999 - March 2007
Skills
Troubleshooting, ITIL Certified, Windows, Computer Hardware, System Administration, Windows 7, Access, Customer Service, HTML, Microsoft Office, Microsoft Word, Software Documentation, Microsoft Excel, PowerPoint, English, Research, Outlook, Photoshop, Remote Troubleshooting, Help Desk Support
Education
ITT Technical Institute-Albuquerque 2008 — 2012
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
wilson middle school 1982 — 1985
Wells Fargo February 2011 - Present
T-Mobile August 2007 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
ITT Technical Institute-Bessemer 2010 — 2012
Criminal Justice/Law Enforcement Administration
KaleidaCare Management Solutions June 2015 - Present
KaleidaCare Management Solutions October 2013 - May 2015
T-Mobile 2001 - 2013
Nortel Networks 1999 - 2001
NEC Training Services January 1998 - October 1999
Compulogic 1995 - 1999
Essential Seminars Inc. October 1995 - December 1997
ITT Technical Institute May 1990 - September 1995
ECPI Technical College 1988 - 1990
Kentucky College of Technology 1987 - 1988
Skills
Computer Hardware, Solid computer skills, Teaching, Computer Network..., Active Directory, Call Centers, System Deployment, Telecommunications, Avaya Site..., Windows XP Pro, Windows 7, VPN, Networking, Data Integration, User Acceptance Testing, Windows Server, Software Documentation, Wireless Networking, DNS, TCP/IP, BMC Remedy, Electronics, Photography, Photoshop, DOS, VoIP, Creative Writing, Technical Writing, Avaya, Microsoft Office, Curriculum Development, Technical Seminars, RF, FCC License, Hardware, Software Installation, Routers, Help Desk Support, Writing, editing, Wedding Photography, Fine Art Photography, Event Photography, Commercial Photography, Portrait Photography, Published Author, Ebooks, Publishing, Electronics Repair, Ethernet
Education
ITT Technical Institute-Nashville 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Electronics Engineering Technology
Kentucky College of Technology 1986 — 1987
Associate's degree, Electronics Engineering Technology
U.S. Cellular October 2012 - Present
T-Mobile August 1997 - December 2012
T-Mobile January 2000 - November 2000
T-Mobile August 1997 - January 2000
Skills
Selling, Retail, Training, Merchandising, Leadership, Wireless, Solution Selling, Telecommunications, Direct Sales, Customer Experience, Cold Calling, Sales Process, Sales Operations, Customer Retention, Sales Management
Education
DMACC
Associate of Arts (AA)
Iowa State University
T-Mobile May 2014 - Present
Massage Envy San Diego October 2013 - May 2014
Total Woman Gym + Spa May 2013 - September 2013
Massage Envy 2010 - 2013
The Coffee Bean & Tea Leaf August 2010 - January 2011
Romano's Macaroni Grill February 2010 - August 2010
D"lush Beverage Joint January 2008 - July 2010
Skills
Customer Service, Data Entry, Swedish, Event Planning, Therapeutic Massage, Cpr Certified, Public Speaking, Wellness, Microsoft Office, Microsoft Word, Fitness, Social Networking, Outlook, Phone Etiquette, Microsoft Excel, Social Media, Training, Office Administration
Education
International Professional School of Bodywork 2013 — 2016
Holistic Health
San Diego Mesa College 2008 — 2012
Social Sciences
Alftronics Repair LLC October 2013 - Present
Dynamex June 2015 - September 2015
Concentra June 2014 - June 2015
Symphony Teleca June 2013 - June 2014
Hewlett-Packard October 2012 - March 2013
Essilor August 2011 - September 2012
T-Mobile July 2010 - August 2011
Blockbuster August 2008 - July 2010
Skills
Active Directory, Windows Server, Troubleshooting, Networking, Microsoft Word, Network Administration, A+, Windows 7, Exchange Server, BMC Remedy, Putty, VMware, Outlook, C++, Microsoft Excel, PowerPoint, Windows XP Pro, Windows, Technical Support, Software Documentation, Servers, Windows XP, Help Desk Support, Computer Hardware, Software Installation, Operating Systems, Laptops, Group Policy, Hardware, Blackberry Enterprise..., Information Technology, Access, Firewalls, Printers, Hyper-V, Management, Remote Desktop, Integration, SharePoint
Education
ITT Technical Institute 2010 — 2012
Associates Degree, Applied Science for Computer Network Systems
ITT Technical Institute-Richardson 2010 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Travelers June 2015 - Present
T-Mobile July 2014 - Present
TriDistrict Community Education March 2015 - May 2015
McDonalds February 2011 - June 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking
Education
University of Minnesota - Carlson School of Management 2015 — 2017
Bachelor’s Degree, International Business, Junior
Inver Hills Community College 2012 — 2014
Associate of Arts (AA), International Business
T-Mobile April 2010 - Present
T-Mobile February 2008 - April 2010
T-Mobile November 2005 - February 2008
AT&T Mobility January 2005 - November 2005
Cingular March 2002 - January 2005
Cingular April 1999 - March 2002
Skills
Telecommunications, Wireless, UMTS, LTE, T1, Outlook, Cellular Communications, Integration, CDMA, Operations Management, Management, Project Management, Process Improvement, Staff Development, 3G, 4G, Switching, RNC, Media Gateways, DS3, OC3, Tellabs 5500, alcatel, Switches, BSS, Troubleshooting, Electronics, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Microwave, HSPA, Testing, WiMAX, GSM, RAN, RF, RF Engineering, GPRS, WCDMA, 2G, Fiber Optics, SDH, SIP, Computer Network..., IP, DWDM, Network Design, SS7
Education
ITT Technical Institute-Oxnard 1995 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering
PIA Management Services September 2015 - Present
The Cozy Cabin July 2013 - September 2014
MarketArt 2012 - 2013
Market Source September 2011 - April 2012
T-Mobile September 2008 - May 2010
Walmart August 2007 - October 2008
Senior Services of Albany August 2006 - June 2007
Skills
Adobe Creative Suite, Creative Writing, 3D Modeling, Graphic Design, Web Design, Microsoft Office, HTML, CSS, Illustration, Photoshop, ActionScript, Graphics, Layout, Logo Design, Multimedia, Banners, JavaScript, jQuery
Education
ITT Technical Institute-Albany 2004 — 2007
Associate's degree, Drafting and Design/Multimedia
Seterus/IBM June 2015 - Present
Wor November 2014 - June 2015
Seterus Inc August 2013 - October 2014
MV Transportation July 2010 - July 2013
Triplett Wellman September 2006 - December 2007
T-Mobile July 2000 - September 2006
Skills
Outlook, Microsoft Excel, Access, PowerPoint, Microsoft Word, Windows, Carpentry, Framing, Concrete, Demolition, Heavy Equipment, Training, Quality Assurance, Administrative..., Database Administration, Customer Service, Call Centers, Troubleshooting, Project Planning, Software Documentation, Customer Satisfaction
Education
ITT Technical Institute-Portland 1998 — 1999
No degree earned, Electrical and Electronics Engineering
Salem Academy 1994 — 1998
Highschool diploma, General education
Cinemark September 2012 - Present
T-Mobile September 2005 - June 2012
Southwest Credit Systems, L.P. January 2005 - September 2005
Skills
Bilingual, Microsoft Office, Photoshop, 3D Studio Max, Web Development
Education
ITT Technical Institute-Richardson 2005 — 2008
Associate's degree, Information Technology
Hewlett-Packard January 2013 - Present
T-mobile August 2006 - January 2012
GE 2005 - 2006
Skills
Bilingual, technical support, Sales Management, Customer Satisfaction, customer service, call center, Wireless Networking, Network Security, Network Administration, computer proficiency, Customer Experience, Wireless, Windows, Call Center, Call Centers
Education
ITT Technical Institute 2009 — 2015
Associate of Applied Science Degree, Computer and Network Systems
ITT Technical Institute-Albuquerque 2009 — 2012
Associate of Applied Science Degree, Computer and Network Systems
Skinny Pineapple, Inc. May 2013 - Present
T-Mobile April 2011 - April 2013
Wegmans Food Markets 2009 - 2010
Jamex, Inc. 2009 - 2009
Skills
Microsoft Office, Facebook, Microsoft Excel, Photoshop, Adobe Creative Suite, PowerPoint, Mac, Microsoft Word, Blogging, Sales, Retail, Customer Satisfaction, Customer Service, Retail Sales, Marketing, Merchandising, Customer Retention, Editing
Education
Ithaca College 2006 — 2010
Bachelor of Science: Business Administration, Marketing
T-Mobile November 2008 - Present
Dortcell LLC January 2005 - November 2008
Sprint December 2007 - February 2008
T-Mobile thru CellCite August 2005 - October 2007
WFI April 2000 - August 2005
Turkcell November 1998 - April 2000
Skills
UMTS, Edge, GSM, RF, GPRS, Communications Audits, Key Performance..., Actix, TEMS, LTE, HSPA, Program Management, Schema, RF Engineering, RF Planning, Radio Frequency..., Traffic Engineering, Cellular Communications, Network Design, Telecommunications, Drive Test, Optimization, Wireless
Education
Stevens Institute of Technology 2005 — 2010
M.S., Telecommunication Management
Stevens Institute of Technology 2005 — 2010
Certificate, Management of Wireless Networks
Istanbul Technical University 1993 — 1998
B.S.E.E., Electronics and Telecommunication
nxPerion July 2014 - Present
Microsoft November 2011 - September 2014
T-Mobile October 2008 - November 2011
EMC August 2006 - October 2008
Equarius April 1996 - July 2006
Claremont Technology Group August 1995 - April 1996
Quality Management Systems November 1991 - August 1995
BTK International November 1987 - August 1990
Skills
Program Management, Vendor Management, Change Management, Project Management, Telecommunications, Enterprise Architecture, Management Consulting, Strategy, Leadership, Integration, IT Management, Start-ups, Management
Education
University of Arkansas at Little Rock 1990 — 1994
MBA, Business Administration
Istanbul Technical University 1982 — 1987
BS, Electronics Engineering
Harvard Medical School August 2015 - Present
Massachusetts Medical Society July 2015 - August 2015
COVIDIEN June 2015 - July 2015
T-Mobile February 2015 - May 2015
Infosys Limietd April 2014 - February 2015
Diamond Wireless August 2013 - April 2014
Celltek May 2003 - July 2007
Skills
Linux, TCP/IP, Network Security, Networking, Telecommunications, Operating Systems, Servers, Network Administration, Security, Computer Hardware, Windows Server, Software Installation, Technical Support, Project Management, OS X, Troubleshooting, LAN-WAN, E-Learning, Active Directory, VMware Player
Education
ITT Technical Institute-Norwood 2014 — 2016
Bachelor's Degree, Information Security Systems
ITT Technical Institute-Norwood 2012 — 2014
Associate's degree, CNS
Business Institute of the West Indies - BIWI. 2003 — 2004
Certificate, Computer Science and Bank Operations
CommScope June 2013 - Present
Huawei Technologies May 2008 - May 2013
PierCon Solutions LLC January 2008 - May 2008
Sprint June 2006 - January 2008
T-Mobile June 2003 - June 2006
Wireless Facilities Inc April 2000 - July 2003
Turkcell March 1998 - April 2000
Skills
4G, 3G, UMTS, Wireless Networking, LTE, Project Management, GSM, WCDMA, 2G, WiMAX, MapInfo, Network Performance, HSPA, HSDPA, Wireless, Cellular Communications, Edge, HSUPA, Drive Test, BSS, GPRS, RF Planning, RNC, Telecommunications, Antennas, Network Design, NetAct, IP, TEMS Investigation, Microwave, RAN, Nemo, iBwave, RF design, Transmission, Integration, CDMA, RF, RF Engineering, Mobile Devices, Mobile Communications, VoIP, Optimization, Rollout, Networking, Network Optimization, Fiber Optics, Management, WiFi, TEMS
Education
İstanbul Teknik Üniversitesi 1992 — 1997
Electronics and Communications Engineer
T-Mobile January 2015 - Present
T-Mobile May 2014 - December 2014
T-Mobile January 2014 - April 2014
T-Mobile September 2012 - January 2014
RadioShack January 2012 - August 2012
Education
ITT Technical Institute-Portland
Portland Community College
Portland State University
The RFX Global Companies/ ABDmgt August 2015 - Present
APL February 2014 - April 2014
T-Mobile June 2013 - November 2013
Sitel August 2011 - May 2012
IT Consulting, LLC October 2007 - July 2011
Skills
Microsoft Office, Windows 7, QuickBooks, Internet, Networking, Wireless, Management, Analysis, Technical Support, Troubleshooting, Telephony, Training, Leadership, Wireless Networking, Network Security, IT Strategy, Escalation Resolution, Information Technology, System Deployment, Cisco Technologies, Telecommunications, Invoicing, System Administration, Windows Server, LAN-WAN, VPN, Network Design, Help Desk Support, Visio, TCP/IP, Software Installation, DNS, Microsoft Exchange, Citrix, VoIP, Windows 8.1 Enterprise, Logistics, Freight Brokerage, 3PL, LTL, Ocean Freight, Air Freight, Transportation, Team Building, Sales, Strategic Planning, Customer Service
Education
University of Phoenix 2008 — 2010
Bachelor of Applied Science (B.A.Sc.)
ITT Technical Institute-Knoxville 2003 — 2005
Associate of Science (A.S.)
Wireless Universe T-Mobile Premier Retailer December 2013 - Present
T-Mobile March 2004 - December 2013
AT&T June 2002 - March 2004
Verizon August 2000 - June 2002
Skills
Retail, Retail Sales, Sales Management, Store Management, Sales, Management, Customer Service
Education
ITT Technical Institute-Strongsville 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
T-Mobile August 2015 - Present
T-Mobile April 2014 - September 2015
ConAgra Foods July 2011 - July 2013
Skills
Microsoft Office, Microbiology, Data Analysis, Research, Microsoft Excel, Acting, Process Improvement, Social Media, Event Planning
Education
Iowa State University 2007 — 2011
Bachelor's degree, Microbiology, General
University of Strathclyde 2006 — 2007
Bachelor's degree, Microbiology, General
Comcast Business May 2015 - Present
CenturyLink September 2014 - April 2015
T-Mobile August 2013 - August 2014
T-Mobile February 2007 - July 2013
Best Buy 2004 - February 2007
Skills
Sales, Customer Service, Leadership, Customer Experience, Coaching, Retail Sales, Sales Operations, Account Management, Customer Satisfaction, Customer Retention, Sales Management, Solution Selling, Sales Process, Retail, Team Leadership, Management, Selling, B2B, Salesforce.com, Wireless, Mobile Devices
Education
Inver Hills Community College 2012 — 2013
Associate of Science (A.S.) -In Progress, Business Administration and Management, General
Rasmussen College-Minnesota 2009 — 2010
T-Mobile September 2014 - Present
Independent Professional December 2013 - Present
American Specialty Health September 2008 - June 2011
DP Enterprises July 2006 - September 2008
Chevaillier Real Estate Services September 2005 - July 2006
University of Washington September 2003 - March 2005
University of Washington September 2002 - March 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Editing, Video Editing, Video Coding, Data Analysis, SPSS, Usability Testing, Mobile Devices
Education
Iowa State University 2014 — 2016
Master's Degree, Human Computer Interaction, 4.0 Overall GPA
University of Washington 2001 — 2005
Bachelor of Science (B.S.) with Honors and Distinction in Psychology, Psychology, 3.78 Overall GPA
Amazon May 2015 - Present
T-Mobile May 2014 - August 2014
New England Patriots July 2011 - February 2014
World Vision May 2013 - January 2014
180 Degrees Consulting January 2013 - January 2014
Toys R Us August 2012 - January 2013
Skills
Leadership, Project Management, Strategic Planning, Public Speaking, Entrepreneurship, Product Development, Computer Science, Computer Repair, Fundraising, Presentations, Management, Market Research, Research, Nonprofits, PowerPoint
Education
Ithaca College 2012 — 2015
Bachelor of Business Administration: (B.B.A.), Marketing; Communication Management and Design
Blue Streak Cable & Telecommunications July 2015 - Present
T-Mobile June 2014 - January 2015
Ericsson August 2013 - June 2014
Crown Castle March 2005 - February 2013
MasTec Network Solutions 2004 - 2005
Arch Wireless December 1994 - October 2004
Skills
Fiber Optics, Cellular Communications, LTE, Wireless, 3G, Telecommunications, CDMA, 4G, RF, Project Management, Microwave, Mobile Communications, GSM, UMTS, Switches, Antennas, Fiber Optic Technology, Fiber Optic Cable, Fiber Optic Testing and..., Tower lighting, Cad welding, wireless equipment..., Coax and antenna systems, Telecommunications..., Telco, Backhaul, Telephony, Vendor Management, Preventive Maintenance, Troubleshooting, Team Management, Team Leadership, Optical Fiber
Education
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Technician (CFOT), Fiber Optics
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Specialist/Testing & Maintenance(CFOS/T)
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Splicing Specialist (CFOS/S)
Itawamba Community College 1990 — 1992
Associate's degree, Electronics Technology
The Walt Disney Company June 2013 - Present
Jackson's Food and Drink July 2012 - June 2013
Claim Jumper Restaurants May 2002 - October 2012
T-Mobile October 2008 - October 2009
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Photoshop, Management, Teamwork
Education
ITT Technical Institute-Orange 2009 — 2011
Associate of Science (A.S.), Computer Drafting and Design
T-Mobile August 2013 - Present
Education
Inver Hills Community College 2013 — 2015
T-Mobile April 2013 - Present
Microsoft October 2012 - February 2013
Absolute Investigative Svc August 2011 - March 2012
Armstrong’s Strong Arm Cleaning Services May 2011 - March 2012
Noodles & Company March 2009 - March 2010
Lowe's Companies, Inc. March 2008 - October 2008
Skills
Customer Service, Account Management, Client Services, Customer Relations, Inventory & Pricing..., Profit & Loss Management, Sales Effectiveness, Staff Supervision, Business Analysis, Financial Analysis, Business Expansion, Client Development, Marketing Communications, Creative Merchandising, Product Marketing, Revenue & Profit Growth, Quality Improvement
Education
ITT Technical Institute - Owings Mills 2007 — 2010
Associate of Science (AS), Information Technology
HeidiRae photography December 2009 - Present
T-Mobile June 2004 - Present
Flickr 2009 - 2010
Skills
Photography, Customer Service, Social Media, Microsoft Word, Social Media Marketing, Marketing, Public Speaking, Event Photography, Call Centers, Customer Experience, Retail, Digital Photography, Editing, Portraits, Image Editing, Time Management, Teamwork, Troubleshooting, Portrait Photography, Lightroom, Microsoft Office, Microsoft Excel, Graphic Design, Photoshop, Mac, Editorial, Wedding Photography, Training, Dreamweaver, WordPress
Education
University of Colorado Colorado Springs 2009 — 2011
fine arts, photography
Iowa State University 1998 — 2000
General Studies
71st Sr High 1988 — 1991
Hewlett-Packard September 2012 - Present
Hewlett-Packard April 2011 - September 2012
State of New Mexico November 2010 - April 2011
T-Mobile July 2007 - November 2010
T-Mobile February 2006 - July 2007
Roybal Industries, Inc. December 2002 - February 2006
Abba Technologies May 2001 - December 2002
Stereophile Inc - Guide to Home Theater 1992 - 1995
Stereophile Inc - Guide to Home Theater 1992 - 1995
Skills
Case Management, Criminal Justice, Community Outreach, Mental Health, Counseling, Case Managment, Program Development, Training, Workshop Facilitation, Conflict Resolution, Career Development, Program Management, Coaching, HP, Leadership, Administration, Team Leadership, Project Management, Interviews, Experienced in customer..., Graphic Design, Web Design, Management, Access, SharePoint, Team Building, Technical Support, Sales, Troubleshooting, Cloud Computing, Security, IT Service Management
Education
Dearborn Real Estate Institute 2002 — 2002
Real Estate Salesperson Training Course, Real Estate Development, 4.0
ITT Technical Institute-Albuquerque 1998 — 2001
Associate's degree, Electrical Engineering and Communications Technology, 3.5
T-Mobile June 2015 - Present
AT&T February 2010 - March 2015
Eastern Security Corp May 2008 - January 2010
Circuit City June 2007 - July 2008
Skills
Sales Management, Marketing, Operations Management, Sales, Social Media Marketing, Leisure Travel, Microsoft Office, Photography, Team Leadership, Leadership Development, Coaching, Scheduling, Role-play, Hiring, Customer Satisfaction, Leadership, Customer Experience, Customer Service, Problem Solving, Management, Sales Operations, Customer Retention, Store Management, Direct Sales
Education
Iona College 2004 — 2008
Bachelor's Degree, Business Administration and Management, General
Wells Fargo February 2015 - Present
T-Mobile May 2012 - May 2014
America's Best Contacts & Eyeglasses January 2012 - May 2012
The University of Alabama at Birmingham June 2009 - August 2009
Education
ITT Technical Institute-Indianapolis 2014 — 2015
Associate’s Degree, Legal Assistant/Paralegal, 3.9
University of Alabama at Birmingham 2009 — 2012
BS, Criminal Justice and Anthropology
T-Mobile January 2011 - Present
T-Mobile August 2005 - January 2011
T-Mobile May 2004 - August 2005
T-Mobile February 2002 - May 2004
T-Mobile August 2000 - February 2002
American Isuzu Motors 1992 - July 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Windows
Education
Iona College 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Slalom Consulting December 2014 - Present
T-Mobile December 2014 - Present
Education
The University of Texas at Austin - Red McCombs School of Business
Master of Business Administration (M.B.A.)
Iowa State University
Bachelor of Engineering (B.E.), Computer Engineering
Dell December 2011 - Present
V.O.Z.MUZIC January 2005 - Present
Intuit March 2011 - December 2011
Microsoft August 2010 - March 2011
T-Mobile November 2008 - August 2010
PaySpot November 2007 - November 2008
Skills
Vendor Management, ITIL, Program Management, Process Improvement, Business Analysis, Data Center, Project Management, IT Service Management, Service Delivery, Management, Business Process..., Cross-functional Team..., Pre-sales, Change Management, Enterprise Software, Team Leadership, Music Production, Music Industry, Sound Editing, Logic Pro, BMC Remedy, SharePoint, LAN-WAN, Structured Cabling, Desktop Deployment, Network Administration, Fedora, DC Operations
Education
ITT Technical Institute-Kansas City 2008 — 2010
Associate of Science (A.S.), Network and System Administration/Administrator
T-Mobile October 2014 - Present
Zumiez July 2013 - October 2014
Zumiez June 2012 - June 2013
Skills
Sales, Customer Service, Retail, Customer Satisfaction, Sales Management, Merchandising, Inventory Management, Customer Experience, Store Management, Time Management
Education
Irvine Valley College 2014 — 2016
Associate’s Degree, Computer Science
Hewlett-Packard October 2014 - Present
Microsoft February 2011 - October 2014
T-Mobile March 2006 - February 2011
Skills
Microsoft Office, Spanish, Graphic Design, Customer Service, Photoshop, PowerPoint, Word, Excel, Outlook, OneNote, Publisher, Social Media, Retail, Sales Management, Team Leadership, Social Networking, Microsoft Publisher, Microsoft Excel, Microsoft Word, Leadership Development, Sales, Technical Leadership, CRM, Leadership, Technical Support
Education
ITT Technical Institute-Orange 2006 — 2008
Associates Degree, Computer Aided Drafting & Design
Dakar Inc. June 2010 - February 2013
T-Mobile November 2009 - June 2011
Skills
PC, Microsoft Office, Operating Systems, Troubleshooting, Software Engineering, FTP, VMware, Windows 7, Information Technology, 2008 R2, OS X, Technical Support, Hardware
Education
Nova Southeastern University 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
ITT Technical Institute-Fort Lauderdale 2011 — 2013
Associate of Science (A.S.), Information Technology, 3.15
Ericsson Managed Services June 2012 - Present
GLG - Gerson Lehrman Group May 2008 - Present
Samsung Telecommunications America January 2011 - April 2012
Huawei Technologies January 2010 - December 2010
Bus Solutions, LLC (a Minority owned and certified company) September 2009 - January 2010
Astron Consulting LLC August 2008 - September 2009
T-Mobile March 1997 - July 2008
WorldCom September 1994 - March 1997
Skills
Data Analysis, Forecasting, Software Project..., Databases, Data Mining, Database Design, Business Analysis, Solution Architecture, Market Analysis, Regression Models, Software Development, Microsoft SQL Server, Microsoft Excel, Predictive Analytics, Predictive Modeling, Regression Analysis, SQL, Traffic Analysis, Mathematical Modeling, Relational Databases, Software Design, Application Architecture, Oracle SQL, Microsoft Technologies, MySQL, FoxPro, Unstructured Data, Cost Accounting, Mathematical Programming, Program Management, Project Management, PMBOK, Lean Management, Lean Transformation, Lean Thinking, Six Sigma, Data Architecture, Data Modeling, Data Warehouse..., Business Intelligence, Access Database, Data Management, Data Analytics, Categorical Data..., Exploratory Data..., Strategic Data Analysis, Project Planning, Project Portfolio..., Project Finance, Program Coordination
Education
Ithaca College 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Good Cell, LLC May 2010 - Present
T-Mobile August 2008 - September 2010
Investment Property Advisors January 2007 - March 2008
Skills
Telecommunications
Education
Inver Hills Community College 2001 — 2002
Microsoft January 2015 - Present
Microsoft January 2012 - January 2015
T-Mobile December 2010 - December 2011
T-Mobile June 2007 - December 2010
Nokia Siemens Networks / OldCo Atrica Inc. March 2006 - August 2006
IBM Global Business Services September 2002 - August 2005
Accenture April 2001 - September 2002
PwC August 1999 - April 2001
Skills
Strategy Development, Segmentation, Sales Management, Retail, Business Modeling, Financial Modeling, Business Strategy, Management Consulting, Competitive Analysis, Go-to-market Strategy, Data Analysis, Pricing, Analytics, Business Analysis, Pricing Strategy, Financial Analysis, Marketing Strategy, Telecommunications, Strategic Planning, Mobile, Market Analysis, Process Improvement, Strategy, Forecasting, Program Management, Mobile Devices, Business Intelligence, Management, Leadership, Analysis, Team Leadership, Account Management, CRM
Education
University of Michigan - Stephen M. Ross School of Business 2005 — 2007
Master of Business Administration (M.B.A.), Strategy & General Management
Yonsei University 1995 — 1999
Bachelor's Degree, Business Administration
Iowa State University 1997 — 1998
Exchange, Business
AT&T Mobility February 2007 - Present
T-Mobile November 2006 - February 2007
Texas Ice Express July 2006 - November 2006
McKinney Aerospace July 2005 - June 2006
WorldLink 2006 - 2006
Skills
Applicant Tracking..., Talent Acquisition, College Recruiting, Technical Recruiting, Onboarding, Internet Recruiting, Recruiting, Sourcing, Temporary Placement, Talent Management, Employee Relations, Staffing Services, Benefits Negotiation, Human Resources, Screening, Contract Recruitment, Vendor Management, Executive Search, Performance Management, Taleo
Education
Islamic Azad University 1994 — 1998
BA, Arts
iWireless June 2015 - Present
Ericsson November 2013 - March 2015
AT & T November 2012 - October 2013
T-Mobile USA January 2008 - March 2010
T-Mobile May 2005 - December 2007
IRIS Telecom 1999 - 2004
Skills
GSM, RF, Actix, Atoll, Cellular Communications, HSPA, LTE RAN Optimization, GPRS/EDGE, UMTS RF Design &..., SQL/Toad, VoLTE Launch, VBA Scripting for Excel, Asset Wireles Network..., Optimization, Network Optimization, Radio, Edge, RAN, 2G, LTE, 3G, UMTS, TEMS, Wireless, WCDMA
Education
Istanbul Technical University 1987 — 1993
Bachelor of Science (B.S.)
Wheels, Inc. August 2015 - Present
Optelcon April 2014 - July 2015
T-Mobile January 2011 - February 2014
T-Mobile USA January 2008 - January 2011
T-Mobile USA May 2006 - January 2008
T-Mobile USA December 2004 - May 2006
T-Mobile USA February 2002 - December 2004
T-Mobile USA September 2001 - February 2002
VoiceStream Wireless - Now T-Mobile USA March 2001 - September 2001
Skills
Wireless, Direct Sales, Solution Selling, Telecommunications, Sales Management, M2M, Account Management, Mobile Devices, Sales Operations, Sales Process, Customer Retention, B2B, Salesforce.com, Strategic Partnerships, Sales, New Business Development
Education
Iowa State University 1988 — 1992
Aircom International August 2009 - Present
T-Mobile October 2006 - August 2009
Aircom International May 2001 - April 2006
Skills
Pre-sales, Project Management, Project Planning, Management, 3G, Project Delivery, 2G, Network Design, RF, Performance Management, Analysis, Budgets, Engineering, Optimization, System Deployment, Requirements Gathering, LTE, GSM
Education
The University of Texas at Dallas 2008 — 2010
Master of Business Administration (M.B.A.)
Iowa State University 1996 — 2001
Bachelor's degree, Electrical and Electronics Engineering
T-Mobile March 2011 - Present
- November 2007 - February 2011
Skills
Quality Center
Education
Iowa State University 1987 — 1992
T-Mobile December 2012 - Present
T-Mobile June 2010 - December 2012
AT&T August 2006 - June 2010
AT&T Mobility 2006 - January 2008
Tyco International January 1997 - January 2002
Skills
Contract Negotiation, Sales, Strategic Consulting, Solution Selling, Telecommunications, Direct Sales, Wireless, Account Management, Salesforce.com, SaaS, Mobile Devices, Managed Services, Sales Process, Sales Management, Cloud Computing, Channel, Cold Calling, Sales Operations, New Business Development, Customer Retention, Leadership, Selling, Product Management, Product Marketing, Strategic Partnerships, B2B, Unified Communications, Strategy, Sales Presentations, Customer Satisfaction, Call Centers, Professional Services, Enterprise Software, Mobile Technology, CRM, Start-ups, Channel Partners, Competitive Analysis, Customer Experience, VoIP, Networking, Team Leadership, Key Account Management, IP, Go-to-market Strategy, Data Center, Vendor Management, Lead Generation, Cross-functional Team..., Co-location
Education
University of Massachusetts at Amherst - Isenberg School of Management 2000 — 2005
BS, Management
Tantasqua Regional 1999 — 2001
Computer Technology
F5 Networks February 2013 - Present
Disney Interactive Media Group October 2011 - January 2013
VMware February 2011 - October 2011
Yahoo! November 2007 - February 2011
Microsoft July 2006 - November 2007
Ciber November 2003 - November 2007
T-Mobile July 2005 - June 2006
Travelport November 2003 - June 2005
Sagem Morpho August 2002 - November 2003
TEKsystems August 2002 - November 2003
Skills
C++, Java, Python, Linux, MongoDB, MySQL, XMPP, Hadoop, MapReduce, Software Engineering, Software Design, Software Development, STL, Boost, Visual C++, FreeBSD, Windows Server, Visual Studio, Microsoft SQL Server, Puppet, Object Oriented Design, Jenkins, Web Services, Apache
Education
Iowa State University 1988 — 1994
Computer Science
Southern Wine & Spirits November 2008 - Present
Southern Wine and Spirits July 2006 - November 2008
Contemporary Bride Magazine July 2004 - June 2006
T-Mobile September 2003 - May 2004
Skills
Alcoholic Beverages, Beverage Industry, Customer Service, Menu Development, Event Planning, Key Account Development, Sales, Restaurants, Sales Operations, Wine Tasting, Sales Management, Wine, Food Pairing, Pricing, Beer, Wineries, Food
Education
Ithaca College 1999 — 2003
East Brunswick High School 1996 — 1999
T-Mobile RSMT-MobileMay 2006 - August 2012
Haledon Police Department 2008 - 2009
Mitchell Wireless 1995 - 2006
Cartel phones 2004 - 2005
Skills
Wireless
Education
Ithaca College 1990 — 1994
T-Mobile January 2008 - Present
AT&T Mobility 2001 - 2008
AT&T Wireless - Fixed Wireless April 2001 - October 2001
Homegrocer.com 1999 - 2001
AT&T Wireless 1997 - 1999
Arco Alaska 1991 - 1995
Skills
SAN, Storage Area Networks, Solaris, Storage, Unisphere, SANscreen, Unix, EMC Storage, Virtual Wisdom, Isilon, NetApp, Replication, High Availability, NAS
Education
Iowa State University
BS
University of Minnesota - Carlson School of Management
MBA
T-Mobile January 2014 - Present
MetroPCS January 2011 - December 2013
MetroPCS May 2006 - January 2011
Bechtel 2005 - 2006
Skills
Coordination, Inventory Management, Excel, Training, Strategic Planning, Microsoft Excel, Leadership, Wireless, LTE, 3G, Telecommunications, Vendor Management, Cellular Communications, CDMA, EVDO, UMTS, T1, WiMAX, Microwave
Education
ITT Technical Institute-Orange 2012 — 2014
Associate of Science (A.S.), Electrical and Electronics Engineering
L.I.F.E. Pacific College 1995 — 1998
Biblical Languages
Comcast June 2011 - Present
Broadview Networks November 2008 - June 2011
NAGA 2006 - 2009
North American Gaming Association 2005 - 2008
Unisource 2004 - 2008
Unisource 2003 - 2004
T-Mobile 2002 - 2003
American Reading Company 2002 - 2002
Cornell University - Einaudi Center for International Studies 1999 - 2002
Skills
Project Management, Process Improvement, Microsoft Office, Salesforce.com, Program Management
Education
Ithaca College 2001 — 2006
BA, Technical Theatre
Park Ridge High School 1987 — 1991
TASKE Technology May 2010 - Present
Carousel Industries May 2008 - June 2010
Summatis Communications October 2005 - March 2008
T-Mobile 2003 - 2005
Conversent Communications 2001 - 2003
Skills
Call Center, Analytics, Solution Selling, Call Centers, Contact Centers, Telecommunications, Sales, Hosted Services, Analysis, VoIP, Unified Communications, Avaya, Telephony, Salesforce.com, Sales Channel..., New Business Development, Enterprise Software, Consultative Sales..., Channel Partners, Account Management, Professional Services, Direct Sales, Managed Services
Education
Ithaca College 1997 — 2001
BS, Communications
Winnacunnet 1993 — 1997
T-Mobile November 2006 - Present
T-Mobile June 2004 - November 2006
T-Mobile November 2002 - June 2004
T-Mobile November 1999 - November 2002
Marine Resource Company Int'l March 1997 - November 1999
Education
Seattle University 2004 — 2008
M.B.A.
Iowa State University - College of Business 1987 — 1994
B.B.A., Accounting
Telit September 2015 - Present
RACO Wireless May 2011 - September 2015
T-Mobile 1998 - 2011
Skills
M2M, Cellular Communications, Mobile Communications, Wireless, IP, Telecommunications, Solution Selling, Mobile Technology, B2B, Mobile Devices, Sales Operations, 4G, CDMA, Call Centers, Channel Partners, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Ethernet, GSM, Go-to-market Strategy, LTE, Location Based Services, MPLS, Managed Services, Product Management, Product Marketing, SIP, SaaS, Selling, Solutions Marketing, Strategic Partnerships, Telephony, Unified Communications, VoIP, Wireless Networking, Sales Engineering, Telematics, WiFi
Education
Ithaca College 1983 — 1987
Speech Communication
T-Mobile Network Technician, Dell Contractor at BoeingBoeingJune 2013 - Present
T-Mobile November 2011 - June 2013
T-Mobile, USA January 2006 - November 2011
ID Biomedical April 2005 - December 2005
ID Biomedical January 2004 - May 2005
T-Mobile 2000 - 2003
Skills
CCNA, CCNP, CCNA Security, CWNA, Cisco IOS, Data Center, Wireless, Hardware, Databases, Servers, Software Installation, Cisco Technologies, SQL, Routers, Troubleshooting, Disaster Recovery, Network Design, DNS
Education
ITT Technical Institute-Seattle 2004 — 2005
Associate's degree, Network and System Administration/Administrator
T-Mobile September 2013 - Present
T-Mobile August 2009 - August 2013
T-Mobile November 2006 - July 2009
T-Mobile August 2003 - April 2006
Skills
Wireless, Telecommunications, Cellular Communications, Customer Retention, Direct Sales, Mobile Devices, Sales Operations, Customer Experience, Solution Selling, Sales Management, Customer Satisfaction, Account Management, Quotas
Education
ITT Technical Institute-Atlanta 2013 — 2016
Electrical and Electronics Engineering
Morehouse College 2000 — 2001
Business, Management, Marketing, and Related Support Services
Microsoft October 2014 - Present
T-Mobile September 2012 - October 2014
Kaiser Permanente October 2010 - October 2012
Assurant Solutions November 2009 - October 2010
BMC Software June 2009 - November 2009
Reply.com January 2009 - June 2009
Ivy Comptech Private Limited 2004 - 2007
Skills
SDLC, Agile Methodologies, Business Analysis, Visio, Requirements Analysis, Project Planning, Software Documentation, Business Requirements, Vendor Management, Software Project...
Education
International Technological University 2008 — 2010
MBA
T-Mobile May 2015 - Present
T-Mobile November 2014 - May 2015
CenturyLink May 2014 - November 2014
Best Buy December 2013 - April 2014
Sprint October 2010 - December 2013
Integra Telecom October 2009 - October 2010
Skills
Direct Sales, Customer Retention, Mobile Devices, Wireless, Cold Calling, Salesforce.com, Account Management, Solution Selling, Sales Process, Customer Experience, CRM, Selling, Management, Sales Operations, Sales
Education
Mayville State University 2004 — 2007
B.S., Exercise Science
Iowa Lakes Community College 2002 — 2003
T-Mobile October 2014 - Present
AVERRO July 2012 - October 2012
Collabera November 2011 - March 2012
Atlas October 2009 - September 2010
MMS Microsoft December 2006 - July 2008
Skills
Servers, Troubleshooting, Networking, Operating Systems, Testing, SQL, Enterprise Software, Powershell, Management, LAN-WAN, Citrix, Nokia site manager, Nortel site manager, Ericsson site manager
Education
ITT Technical Institute-Seattle 2003 — 2005
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 3.85
Zetron September 2013 - Present
T-Mobile January 2013 - August 2013
Epic December 2006 - December 2012
Motorola January 2006 - December 2006
Nortel Networks 2004 - 2006
Infosys August 2003 - 2004
Skills
C++, Web Services, Embedded Software, Perl, Object Oriented Design, IP PBX, SIP, Embedded C, Networking, Embedded Systems, Systems Engineering, Unix, Unix Shell Scripting, T-SQL, PL/SQL, ASP.NET, JavaScript, HTML, CSS, Intersystems Cache, Java, TFS, TCP/IP, STOMP, MSRP, HELD, C#, Freeswitch
Education
International Institute of Information Technology 2001 — 2003
M.Tech, Computer Engineering
Sprint by Mobile Now September 2012 - Present
Lane Bryant September 2010 - June 2012
T-Mobile 1999 - 2010
Education
Iowa State University 1985 — 1989
BA, Fashion Merchandising
T-Mobile September 2015 - Present
Team Epic October 2011 - August 2015
Team Epic January 2011 - October 2011
USA Shooting January 2010 - May 2010
California State University, Long Beach January 2007 - June 2008
Skills
Sports Marketing, Event Management, Sports Management, Sponsorship, Microsoft Excel, Sports, Relationship Marketing, Event Planning
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2010
BS, Sport Management
Masergy Communications June 2011 - Present
T-Mobile June 2009 - June 2011
MobileComm Professionals, Inc June 2007 - June 2008
Texas Instruments 2008 - 2008
Skills
Network Engineering, LAN-WAN, MPLS, CCNA, CCNA Security, Cisco Routers, Cisco Routing &..., IPSec, Alcatel, Troubleshooting, Network Security, OSPF, BGP, Cisco IOS, EIGRP
Education
ITT Technical Institute-Richardson 2005 — 2007
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, 3.9
Ricoh Americas Corporation November 2013 - Present
Falcon Research Inc November 2010 - October 2013
T-Mobile March 2006 - June 2010
AT&T July 2007 - February 2008
Ludlow Wireless June 2003 - November 2005
Skills
Sales Operations, Management, B2B, Sales, Research Projects, Market Research Project..., Direct Marketing, Customer Service, Graphic Animation, Animation, Web Design, Project Management
Education
ITT Technical Institute-Dayton 2004 — 2008
IT Multimedia Development, Graphic Design, Animation, Ad Print, Web Design
JPMorgan Chase December 2012 - Present
ClubCorp March 2012 - December 2012
T-Mobile July 2010 - March 2012
Vulcraft -Division of Nucor May 2007 - June 2010
Skills
Quality Center, Test Planning, Test Automation, User Acceptance Testing, Test Management, Test Cases, Regression Testing, Software Quality..., Test Strategy, System Testing, Testing, QTP, Quality Assurance, Manual Testing, Defect Tracking
Education
ITT Technical Institute-Richardson 2006 — 2008
Associate's in Drafting and Design
T-Mobile September 2011 - Present
Subway March 2008 - November 2011
Skills
Customer Satisfaction, Customer Service, Retail, Sales, Inventory Management
Education
ITT Technical Institute-Getzville 2009 — 2012
Cisco March 2015 - Present
T-Mobile USA June 2008 - March 2015
T-Mobile June 2006 - June 2008
Verizon Data Services May 2005 - June 2006
Skills
T1, Computer Network..., Telecommunications, Wireless, UMTS, Cellular Communications, Provisioning, DS3, GSM, NOC, IP, SDH, GPRS, WAP, Cisco Routers, Cisco Routing &..., CCNA, Cisco Technologies, CCENT, TCP/IP, Visio, Ethernet, VAS, Netscout, Software Installation, Technical Support, Troubleshooting, Networking, Firewalls, Mobile Devices, Cisco Security, Cisco Firewall Security
Education
ITT Technical Institute-Richardson 2001 — 2003
Associate's degree, Information Technology
Allen
T-Mobile December 2005 - March 2012
T-Mobile 2005 - 2012
TA Travel Centers Of America/ Popeye's July 2002 - June 2004
Education
ITT Technical Institute-Nashville 2001 — 2003
Associate's degree, Computer-Aided Drafting and Design
ITT Technical Institute
Associate Of Applied Science Degree, Computer-Aided Drafting and Design (CAD)
CenturyLink November 2014 - Present
United States Army Reserve March 2012 - Present
Sprint October 2013 - February 2014
Wells Fargo September 2012 - March 2013
T-Mobile August 2009 - September 2012
Circuit City October 2005 - January 2009
Skills
Network Administration, Networking, Wireless Networking, PSTN, VoIP, Network Systems, Information Technology, Telecommunications, Retail, Loss Prevention, A+ Trained, CompTIA Network+ Trained, CompTIA Security+..., CompTia A+ Trained, Troubleshooting, WAN, Microsoft Office, Leadership, Computer Hardware
Education
ITT Technical Institute-Indianapolis 2014 — 2016
Associate's Degree, Network Systems Administration
LeaderQuest 2014 — 2014
Comptia A+ Network+ Security +
Metropolitan State College of Denver
Business, Management, Marketing, and Related Support Services
T-Mobile September 2010 - Present
Skills
Microsoft Office, Windows, Microsoft Excel, Computer Hardware, Customer Service, Microsoft Word, PowerPoint, HTML, Linux, Teamwork, Photoshop
Education
ITT Technical Institute-Springfield 2012 — 2015
NSA, Network and System Administration/Administrator
Palmdale School District January 2015 - Present
Sprint Nextel October 2012 - January 2015
T-Mobile January 2009 - November 2011
Skills
Telecommunications, Computer Hardware, Sales Management, PXE, Dell KACE, Computer Hardware..., Remote Troubleshooting, VNC, Active Directory, Customer Service, Networking, Account Management
Education
ITT Technical Institute-Indianapolis 2011 — 2013
Associate's Degree, Network and System Administration/Administrator
T-Mobile May 2011 - Present
Durham School Services August 2009 - August 2010
T-Mobile May 2008 - May 2009
Advanced Home Systems December 2006 - May 2008
Education
ITT Technical Institute-Richardson 2006 — 2007
Computer and Electronics Engineering Technology
T-Mobile September 1999 - May 2013
Domino's Pizza June 1995 - February 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML, Strategic Planning, Negotiation
Education
ITT Technical Institute-Seattle 1983 — 1984
Associate's degree, Accounting
T-Mobile 2010 - 2012
Lovelace Health System 2005 - 2009
Skills
Computer Repair, Data Center, Customer Service, Technical Support, Data Entry, Computer Hardware, Computer Maintenance
Education
ITT Technical Institute-Albuquerque 1992 — 1993
Associate's degree, Mechanical Drafting and Mechanical Drafting CAD/CADD
Palm Springs Unified School District June 2015 - Present
Palm Springs Unified School District April 2015 - June 2015
Palm Springs Unified School District August 2014 - April 2015
Provident Savings Bank March 2012 - July 2014
T-Mobile 2010 - 2011
Time Warner Cable 2006 - 2007
Skills
Active Directory setup..., IP addressing/Sub..., Research, evaluate, and..., Troubleshoot and...
Education
ITT Technical Institute-San Bernardino 2012 — 2014
Associate of Science (A.S.), Network Systems Administration, A (4.0)
Global Employment Solutions/Delta Dental August 2014 - March 2015
Bank of America July 2013 - March 2014
BlueCross BlueShield of Tennessee April 2011 - October 2012
T-Mobile March 2008 - March 2011
Skills
Typing, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, People Skills, Customer Satisfaction, Teamwork, Phone Etiquette
Education
ITT Technical Institute-Duluth 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Mackay Communications, Inc. August 2012 - Present
Noble Drilling April 2010 - August 2012
T-Mobile April 2006 - April 2010
US Navy April 2000 - April 2006
Skills
Electronics, Telecommunications, Electrical..., Marine Electronics, Offshore Oil & Gas, PLC Allen Bradley, Electronics Repair
Education
ITT Technical Institute-Houston North 2008 — 2010
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Conroe High School 1992 — 1996
General High School Diploma, General Studies
Copart November 2013 - Present
Copart November 2013 - Present
self employed March 2012 - December 2012
T-Mobile October 2001 - February 2012
Skills
Criminal Law, Microsoft Office, 10 Key, Typing, Psychology, Community Corrections, Fingerprinting, Community Policing, FEMA Elevation..., Security Operations...
Education
ITT Technical Institute-Albuquerque 2012 — 2014
Associate's degree, Criminology and Forensice Technology
Albuquerque High School 1994 — 1998
High School Dimploma
T-mobile May 2014 - Present
US Bank April 2013 - May 2014
Nationwide Insurance March 2012 - February 2013
McKesson February 2011 - November 2011
GuideOne Insurance October 2009 - August 2010
Skills
J2EE Web Services, Java, JavaScript, Data Structures, Spring Framework, Spring MVC, Struts, Hibernate, MyBatis, MySQL, Oracle Database, SQL, SOAP, RESTful WebServices, JSP, HTML5, CSS, jQuery, jQuery UI, AJAX, AngularJS, EJB, JMS, JDBC, JNDI, JPA, Servlets, Tomcat, JBoss Application Server, Eclipse, NetBeans, Maven, JUnit, Log4j, Tortoise SVN, Github
Education
Iowa State University
Master of Science (M.S.), Electrical Engineering
Iowa State University
Bachelor's degree, Electrical Engineering