T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile September 2014 - Present
T-Mobile October 2011 - September 2014
T-Mobile December 2010 - September 2011
T-Mobile June 2001 - December 2010
Skills
Web Content Management, Community Management, Knowledge Management, Corporate Social Media, Jive SBS, Community Engagement, SEO, Web Content Strategy, Site Search, Content Strategy, Web Analytics, Vendor Management, Content Management, Content Development, User Experience, Customer Experience, SharePoint, Usability, Call Centers, E-commerce, Business Process, Mobile Devices, Program Management, Telecommunications, Web Content, Information Architecture, Visio, Strategy, Web Project Management, Wireless, Project Management, Mobile Applications, Analytics, Cross-functional Team..., Technical Writing, Google Technologies
Education
Northampton Community College 2000 — 2005
Electronics Technology
Ericsson October 2013 - Present
Ericsson August 2011 - September 2013
Ericsson October 2007 - August 2011
T-Mobile January 2005 - November 2006
Ericsson March 2004 - January 2005
Bharti Airtel Limited February 1998 - 2004
airtel January 1997 - January 1998
Skills
WCDMA, 3G/HSPA+, LTE, RNC, HSPA, RBS3000/6000, Wireless, Microwave, BSS, 3G, 2G, Telecommunications, Edge, UMTS, Rollout, 4G, GSM, IP
Education
Dhule 1991 — 1996
BE, Electronics and telecom
North Maharashtra University 1991 — 1996
B.E, Electronics and telecom
SES college of engineering 1991 — 1996
BE, Electronics and telecom
Saraswati Bal Mandir, Hari Nagar, New Delhi 1980 — 1991
X11, Science
T-Mobile July 2014 - Present
T-Mobile July 2011 - Present
TEKsystems April 2010 - July 2011
Skills
Cisco Technologies, Networking
Education
University of Massachusetts Dartmouth 2004 — 2008
Bachelor of Arts (B.A.), Criminology
North Lake College
Integrity Personnel, Inc. March 2015 - June 2015
Crystal Equation Corporation January 2014 - February 2015
Randstad Technologies US March 2013 - January 2014
Crayola 2011 - 2012
Marketorum, LLC 2010 - 2011
T-Mobile 2008 - 2010
Land Capital Group 2006 - 2007
Century 21 2003 - 2007
ADP 1998 - 2003
Beneficial Technology Corporation 1989 - 1998
Skills
Job Estimating, Project Management, Office Management, Payroll, Real Estate, Digital Photography, Paralegal, Marketing Research, Budgets, Blueprint Reading, Research, Leadership, Negotiation, Management, Customer Service, Nonprofits, Human Resources, Public Speaking, Business Development, Outlook, Microsoft Excel, Analysis, Training, Microsoft Office, Sales, Contract Negotiation, Program Management, Marketing, Strategic Planning, Vendor Management, New Business Development
Education
Fairleigh Dickinson University
Northampton Community College
Commercial Photography/Business Management
T-Mobile September 2014 - Present
Society Consulting October 2013 - September 2014
KCTS Television June 2011 - October 2013
University of Washington School of Dentistry October 2001 - June 2011
KCTS Television September 2010 - January 2011
www.blackcelebration.us April 2005 - April 2006
Kay Jewelers November 2000 - August 2001
Auntie Anne's, Inc. October 1998 - October 2000
Skills
HTML, Photoshop, CSS, User Experience, Information Architecture, User Interface Design, Adobe Creative Suite, Project Management, Copy Editing, Drupal, Premiere, User-centered Design, Illustrator, Usability Testing, JavaScript, MySQL, PHP, SEO, Regular Expressions, SharePoint, XML, OS X, Digital Media, Interaction Design
Education
University of Washington 2008 — 2011
Bachelor of Science (BS), Informatics: Human-Computer Interaction
North Seattle Community College 2006 — 2008
Associate of Science (AS)
Coffee For A Cause February 2014 - Present
Aerotek May 2012 - December 2012
T-Mobile September 2010 - May 2012
Skills
Customer Service, Recruiting, Sales, Account Management, Talent Acquisition, Microsoft Office, Direct Sales, Team Building, Leadership, Sourcing, Cold Calling, Team Leadership, Sales Management, Coaching, Business Development, Personal Training, Training, Leadership Development
Education
North Central University 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Northwestern Health Sciences University
Red Wing High School
T-Mobile January 2015 - Present
T-Mobile September 2013 - January 2015
T-Mobile May 2014 - November 2014
T-Mobile January 2013 - September 2013
T-Mobile January 2011 - December 2012
T-Mobile September 2009 - January 2011
Wireless Advocates November 2008 - September 2009
AT&T Mobility November 2007 - June 2008
Skills
Quotas, Wireless, Telecommunications, Customer Experience, M2M, Customer Retention, Direct Sales, Cellular Communications, Sales Operations, Mobile Devices, Customer Satisfaction, Sales Management, Small Business, Internet, Web Design, Graphic Design, Musicians, Photoshop, Photography, Event Planning, Inventory Management, Training, Book Tours, P&L Management, 4G, Coaching, Management, Retail Sales, Sales, Recruiting, Sales Process, Solution Selling, Store Management, LTE, Hiring, Profit, Merchandising, Team Leadership, Building Relationships, Leadership, Employee Training, Time Management, Team Building, Interviews, Teamwork, Business Planning, Lead Generation, Outlook, Windows Mobile, Leadership Development
Education
North Shore Community College 2005 — 2007
Associate's Degree, Marketing, 4.0
Lynn Classical High School 2001 — 2005
T-Mobile November 2008 - Present
Clearwire January 2007 - June 2007
US Cellular November 2004 - July 2006
US Cellular October 2003 - November 2004
US Cellular January 2001 - October 2003
US Cellular February 1998 - January 2001
US Cellular March 1995 - February 1998
Skills
Wireless, Telecommunications, Cellular Communications, Customer Retention, Account Management, CDMA, B2B, Coaching, Cross-functional Team..., Contract Negotiation, Customer Satisfaction, Customer Experience, Leadership, Management, Mobile Communications, Mobile Technology, Mobile Devices, Product Management, Team Building, Team Leadership, Networking, Product Marketing, Quotas, Sales, Retail Sales, Sales Operations, Sales Process, Sales Management, Competitive Analysis, Customer Service, Direct Sales, Merchandising
Education
North Carolina Wesleyan College 1990 — 1995
B.S., Hotel and Restaurant Management
T-Mobile April 2013 - Present
Bank of America September 2011 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
North Lake College 2013 — 2013
Certification, CCNA, CCNP
T-Mobile February 2015 - Present
Expedia, Inc. November 2014 - February 2015
Walgreens February 2012 - September 2014
Microsoft August 2010 - February 2012
Microsoft March 2007 - August 2010
Microsoft April 2006 - February 2007
Microsoft November 2005 - April 2006
Microsoft September 2004 - June 2005
CompUSA October 2003 - September 2004
USAID August 2001 - May 2003
Skills
Program Management, SharePoint, Risk Management, Vendor Management, ITIL, SDLC, Business Analysis, MS Project, Agile, Scrum, Business Strategy, Business Requirements, Software Project..., Six Sigma, Agile Methodologies, Integration, Business Process, Project Management, Software Development, Management, Security, Strategy, Enterprise Software, Business Intelligence, E-commerce, Quality Assurance, Leadership
Education
University of Alabama in Huntsville 1993 — 1995
Graduate- School Special Study, Computer Engineering
North Carolina State University 1985 — 1991
Bachelor of Science, Electrical Engineering Minor in Computer Science
T-Mobile February 2013 - Present
Quick Cash Pawn Shop October 2006 - August 2013
Del-Ray Transport August 2009 - December 2012
Skills
Java, PHP, Adobe Creative Suite, Microsoft Office, C/C++, JavaScript, CSS, HTML, MySQL
Education
North Carolina State University 2008 — 2014
Bachelor of Science (B.S.)
Western Alamance High School 2005 — 2008
Talkdesk 2015 - Present
Fitbit 2014 - 2015
Comcast Business 2013 - 2014
American Marketing Association, Puget Sound Chapter 2012 - 2014
AT&T 2011 - 2013
T-Mobile 2007 - 2011
Applied Materials 2006 - 2006
Skills
Product Management, Cross-functional Team..., Project Management, Strategy, Leadership, CRM, Business Requirements, Vendor Management, Account Management, SaaS, PMP, E-commerce, Business Analysis, User Acceptance Testing, Public Relations, Change Management, Marketing Strategy, Stakeholder Management, Event Planning, Blogging, Program Management, Team Management, Customer Service, Salesforce.com
Education
University of California, Berkeley, Haas School of Business 2014 — 2017
Master of Business Administration (M.B.A.)
North Carolina State University
Master, Integrated Manufacturing Systems Engineering
Jawaharlal Nehru Technological University
Bachelor of Technology, Mechanical Engineering
T-Mobile September 2008 - Present
Skills
Telecommunications, Direct Sales, Account Management, Customer Support, Customer Retention, QuickBooks, Visio, Management, Retail Sales, Retail, Sales Operations, Employee Training, Sales Process, Customer Satisfaction, Customer Experience, Wireless, Solution Selling, Mobile Devices, Time Management, Business, Networking, Merchandising, Telemarketing, Teamwork, Call Centers, Cellular Communications, Mobile Technology
Education
North Central College 2012 — 2014
Bachelor of Arts (BA), Accounting
University of Washington December 2014 - Present
T-Mobile June 2015 - September 2015
T-Mobile June 2014 - September 2014
Herriott Sports Performance September 2010 - September 2013
Skills
Java, Social Media, Android Development, LibGDX, JavaScript, Ajax, JSON, HTML, CSS, XML, SQL, SQLite, PHP, Python, Digital Art, Digital Audio, Marketing, Microsoft Office, Sports, Software Development, Mobile Applications, Android, SharePoint, Software Design, Eclipse, Visual Studio, Mobile Devices, MySQL, Web Development, HTML5, User Experience, Database Design, jQuery, User Interface Design, Project Management, Leadership, Customer Service, Public Speaking
Education
University of Washington Seattle 2013 — 2016
Bachelor's Degree, Informatics
North Seattle Community College 2011 — 2013
Running Start
T-Mobile January 2013 - Present
T-Mobile June 2011 - January 2013
T-Mobile March 2008 - May 2011
T-Mobile September 2006 - March 2008
Skills
Sales Management, Wireless, Channel, Solution Selling, Retail, Direct Sales, Customer Experience, Sales Operations, Telecommunications, Sales, Team Building, Mobile Devices, Management, Product Marketing, Sales Process, Account Management, Customer Retention, Salesforce.com, Product Management, Training, Customer Satisfaction, Cross-functional Team..., Call Centers, Employee Training, Project Management, Team Management, Program Management, Vendor Management
Education
North Carolina State University 1996 — 2001
Bachelor of Science (BS), Management Information Systems, General
ADP January 2015 - Present
ADP December 2013 - December 2014
ADP October 2012 - December 2013
Consolidated School District 158 September 2010 - April 2013
T-Mobile September 2011 - October 2012
District 300 August 2010 - August 2012
T-Mobile November 2010 - July 2011
Rockford Public Schools February 2011 - June 2011
Skills
Teaching, Public Speaking, Educational Technology, Microsoft Office, Educational Leadership, Team Building, Outlook, Marketing, Curriculum Development, Classroom, Tutoring, Coaching, Training, PowerPoint, Employee Training, Leadership Development, Leadership, Customer Service, Time Management, Management, Event Planning, Microsoft Word, Sales, Team Leadership, Customer Satisfaction, Microsoft Excel
Education
North Central College 2005 — 2009
B.A., Education
BDS Marketing, Inc. April 2015 - Present
Motorola Mobility April 2013 - April 2015
Northampton Community College August 2013 - August 2014
BDS Marketing July 2012 - April 2013
AT&T Mobility March 2012 - July 2012
T-Mobile May 2011 - February 2012
T-Mobile October 2007 - May 2011
T-Mobile January 2006 - October 2007
T-Mobile January 2005 - January 2006
T-Mobile April 2004 - December 2004
Skills
Interviewing, Training & Development, Recruitment/Retention, Performance Management, People Management, Team Building, Building Relationships, Customer Relations, Social Networking, Wireless, Leadership Development, Account Management, Retail, Profitability, Customer Service, Accountability, Conflict Management, Revenue Management, Sales, Employee Training, Management, Profit, Interviews, Leadership, Training, Customer Retention, Telecommunications, Marketing, Direct Sales, Store Management, Customer Experience, Team Leadership, Salesforce.com, Negotiation, Sales Operations, Project Planning, Solution Selling, Product Development, Recruiting, Product Marketing, Selling, Cross-functional Team..., Promotions, Sales Management, Coaching, P&L Management, CRM, Customer Satisfaction, Business Planning, Merchandising
Education
University of Pennsylvania - The Wharton School 2013 — 2013
Marketing
Penn State University 2011 — 2012
Certificate, Leadership Competencies
Northampton Community College 2010 — 2010
Certificate, Building Effective Teams
Northampton Community College 2009 — 2010
Certificate, Supervision and Management
Northampton Community College 2009 — 2009
Certificate, Mastery of Business Fundamentals
Northampton Community College 2004 — 2006
A.A.S, Business Management, Communication
Penn State University 2004 — 2005
Certificate, Organizational Leadership
Northampton Community College 2002 — 2004
A.A.S, Communications, Radio, Television, and Film
Notre Dame High School 1995 — 1999
Diploma
Kohl's Department Stores November 2011 - June 2012
Reliance First Capital September 2009 - December 2011
T-Mobile September 2007 - March 2009
Education
Northampton Community College 2011 — 2012
Diagram Medical Sonography
Parkland High School 2002 — 2006
Diploma, Required
T-Mobile March 2004 - June 2012
Shawnee Village Resort, Shawnee On Delaware PA May 2000 - March 2004
Vinny D's Deli & Catering May 1999 - February 2004
Skills
UMTS, Wireless, GSM, Telecommunications, Mobile Communications, Call Center, Mobile Devices, Blackberry, Windows Mobile, Technical Support, Troubleshooting, Customer Experience, CDMA, Android, Customer Satisfaction, Computer Network..., VoIP, Customer Service, Customer Support, Call Centers, Avaya, Cellular Communications, Customer Retention, IP, Mobile Technology, Networking, Software Documentation, TCP/IP, Telephony, Wireless Networking, Computer Hardware, Network Design, Workforce Management, Windows 7
Education
Northampton Community College 2012 — 2014
Associate's Degree, Medical Administrative Assistant, 3.81
Monroe County Area Vocational Technical School 1994 — 1997
Stroudsburg High School 1993 — 1997
CTDI September 2015 - Present
T-Mobile October 2014 - May 2015
Global DataGuard June 2012 - April 2013
Best Buy October 2007 - February 2010
Stream International February 2006 - June 2007
PODS April 2005 - January 2006
US Navy March 1992 - February 1993
Skills
IDS, Linux, Information Security, Network Security, Computer Security, Intrusion Detection, Networking, Windows, Mac OS, VMware, Snort, Troubleshooting, Vulnerability Management, Cisco Technologies, Routers, Laptops, LAN-WAN, TCP/IP, Computer Hardware, Customer Service, Quality Assurance, Security Operations, IT Security Policies, Physical Security, Tcpdump, Data Analysis, Security
Education
North Central Texas College 2011 — 2014
Associate's Degree, Applied Science Network Technology CISCO, 3.25
North Central Texas College 2011 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.25
North Central Texas College 2011 — 2013
Network Technology Cisco Certificate, Computer Systems Networking and Telecommunications, 3.21
Cradlepoint, Inc. December 2014 - Present
T-Mobile 2009 - December 2014
Circuit City May 2008 - March 2009
Circuit City May 2008 - March 2009
Kohl's Department Stores 2004 - 2006
Skills
Sales, Leadership, Training, Management, Direct Sales, Sales Management, Wireless, Account Management, Recruiting, Sales Operations, Solution Selling, Merchandising, Sales Process, Team Building, Telecommunications, Mobile Devices, Salesforce.com, Strategic Partnerships, Customer Service, Business Development, Customer Retention, B2B, Retail, Customer Experience, New Business Development, Team Leadership, Customer Satisfaction, Product Management, Product Marketing, P&L Management, Channel Partners, B2B Marketing Strategy
Education
North Dakota State University 1999 — 2001
Business Administration
North Dakota State University
T-Mobile May 2015 - Present
T-Mobile October 2009 - Present
Best Buy January 2009 - October 2009
Providence Children's Museum November 2007 - March 2008
RadioShack January 2007 - January 2007
TechMission 2004 - 2005
Skills
Customer Service, Sales, Microsoft Office, PowerPoint, Event Planning, Public Speaking, Creative Writing, Telephone Skills, Teamwork, Cellular Communications, Customer Satisfaction, Wireless, Time Management, Customer Experience, Call Centers
Education
UMass Lowell 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
North Shore Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
Thomson Reuters June 2014 - Present
T-Mobile August 2011 - June 2013
Alltel Wireless 2008 - 2011
Skills
Coaching, Sales, Sales Management, Value Based Selling, Peer Mentoring, Values-based Leadership, Needs Analysis, Marketing
Education
North Dakota State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Concentration in Marketing
Fargo South High School 1999 — 2003
Diploma
Reliance Jio December 2014 - Present
Alt Shift Creative 2009 - Present
T-Mobile August 2007 - December 2014
T-Mobile July 2006 - July 2007
T-Mobile March 2006 - June 2006
T-Mobile - Voicestream Wireless - Omnipoint April 2001 - June 2006
Voicestream Wireless March 2000 - January 2001
Omnipoint Communications January 2000 - March 2000
Skills
JavaScript, CSS, Enterprise Architecture, User Interface, XHTML, ASP.NET MVC, Silverlight, Flex, Flash, ColdFusion, ASP.NET AJAX, jQuery, Entity Framework, Photoshop, Inkscape, Database Administration, SQL Server, OneNote, Wordpress, Microsoft SQL Server, HTML 5, Illustrator, WPF, Adobe Fireworks, .NET, OOP, T-SQL, SSRS, Software Development, Agile Methodologies, Scrum, Databases, SharePoint, XML, Oracle, SSIS, System Architecture, Database Design, SQL, WordPress, Agile Project Management, Web Services, Mobile Devices
Education
North Carolina State University 1995 — 1999
Bachelor of Science (BS)
North Carolina State University 1995 — 1999
Bachelor of Science (B.S.)
AT&T November 2010 - Present
T-Mobile October 2006 - October 2010
Cambridge SoundWorks November 2004 - January 2006
Skills
Troubleshooting, Telecommunications, VoIP, Direct Sales, Solution Selling, Wireless, Mobile Devices, MPLS, Customer Experience, Call Centers, Cellular Communications, Broadband, Managed Services, Sales Management
Education
University of Massachusetts Boston 2007 — 2008
African Studies
North Shore Community College 2003 — 2005
Liberal Arts and Sciences, General Studies and Humanities
T-Mobile September 2012 - Present
T-Mobile May 2008 - September 2012
T-Mobile October 2010 - July 2011
T-Mobile May 2007 - May 2008
T-Mobile May 2006 - May 2007
Kennebec County Correctional Facility March 2004 - May 2006
Rentokil Initial October 2001 - November 2003
Skills
Training, Coaching, Customer Satisfaction, Leadership, Training Delivery, Telecommunications, Leadership Development, Customer Service, Teaching, Call Centers, Customer Experience, Employee Training, Talent Management, Performance Management, Agile Methodologies, Agile Testing, Contractor Liaison
Education
North Carolina State University 1991 — 1993
N/A, Criminal Justice and Corrections
Amazon June 2015 - Present
Amazon Creative Services August 2014 - June 2015
Cornish College of the Arts November 2014 - May 2015
Tercet Studio May 2012 - January 2015
T-Mobile June 2014 - September 2014
Amazon ACS 2012 - June 2014
Jason Henrickson Design March 2008 - January 2014
Smashing Ideas April 2011 - November 2012
Modern Dog Design Co. January 2010 - May 2010
Interplay Design Inc. December 2008 - March 2009
Skills
Adobe Creative Suite, Posters, HTML, Flash, Drupal, Graphic Design, InDesign, Web Design, Illustrator, After Effects, Creative Direction, Advertising, Brochures, Illustration, Art, Game Design, User Experience, Graphics, CSS, Digital Media, HTML 5, User Interface Design, Interaction Design, Logo Design, Art Direction, User Interface, Maya, Typography, Flash Animation, Information Architecture, Animation
Education
Cornish College of the Arts 2007 — 2010
BFA, Visual Communication
North Seattle College 2005 — 2007
AS, Computer Science
Park Bench Productions September 2010 - Present
HelpStaff.me October 2009 - December 2010
North Central University August 2007 - May 2009
T-Mobile September 2006 - October 2007
Finish Line August 2003 - August 2005
Skills
Scriptwriter, Creative Consulting
Education
North Central University 2005 — 2009
Bachelors, Business Administration
World Financial Group (WFG) October 2007 - Present
T-Mobile 2005 - 2012
Verizon Wireless July 2002 - July 2005
Skills
Firefighter Candidate..., Certified Emergency..., Certified..., Life Insurance License..., Sales Management
Education
West Los Angeles College 2010 — 2013
Fire Technology
Santa Monica College 1999 — 2000
Business Administration/Finance
North Carolina State University 1996 — 1998
Computer Science
St. Luke's University Health Network June 2015 - Present
Northampton Community College 2012 - Present
Lehigh Valley Health Network November 2013 - January 2014
T-Mobile August 2007 - January 2011
Coaster Company of America 2006 - 2007
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Negotiation, Editing, Microsoft Office, Word Perfect, ICD-9, HCPCS, Medical Coding, CPT, CMS-1500, Data Entry
Education
Northampton Community College 2012 — 2015
Associate of Applied and Science (AAS), Medical Administrative Assistant
Northampton Community College 2012 — 2014
Specialized Diploma, Medical Billing
T-Mobile June 2012 - December 2012
Life Experiences, Inc June 2009 - June 2011
Skills
Computers, iPhone Support, Collaborative Problem..., Problem Solving, Time Management, Public Speaking, Nonprofits, Leadership, Cashiering, Fundraising, Event Management, Event Planning
Education
North Carolina State University 2011 — 2015
SunTrust Bank April 2014 - Present
PNC May 2011 - April 2014
Paychex November 2010 - April 2011
Shred-it August 2010 - November 2010
T-Mobile August 2009 - May 2010
Smart Circle International September 2007 - August 2009
Smart Circle International May 2006 - September 2007
US Navy April 2004 - April 2006
Massachusetts Port Authority 1996 - 1998
Skills
Banking, Retail Banking, Sales Management, Customer Acquisition, Credit, Full P&L Responsibility, Small Business Lending, Consumer Lending, Client Retention..., NMLS Licensed, Notary Public, Entrepreneurship, New Business Development, Business Process..., Executive Management, Relationship Management, Customer Satisfaction, Sales, Cold Calling, Team Leadership, Strategic Planning, B2B, Account Management, Leadership, Training, Team Building, Management, Time Management, Marketing, Employee Training, Coaching, Retail, Recruiting, Selling, Customer Retention
Education
North Shore Community College 2000 — 2003
AA, Business Administration
EAST BOSTON HIGH SCHOOL 1995 — 1999
Self employed September 2012 - Present
System Restore, Coeur d’Alene Idaho April 2011 - May 2012
T-Mobile November 2010 - February 2011
Schlotzsky’s Deli, Coeur d’Alene, Idaho July 2006 - August 2010
Skills
Computer Repair, Sales Operations, Management, Computer Hardware, Computer Science, Computer Security, Computer Maintenance, Computer Proficiency, Solid computer skills
Education
Coeur d'Alene Highschool 2005 — 2008
Diploma, General Education
ITT Technical Institute
Associate of Applied Science Degree, Computer and Electronics Engineering Technology
North Idaho College
General Studies
T- Mobile October 2007 - Present
T-Mobile February 2006 - September 2007
AT&T Mobility August 2005 - January 2006
Vodafone January 2005 - July 2005
Vodafone May 2003 - December 2004
Aircom International October 2001 - April 2003
Lucent Technologies July 1999 - September 2001
Essar Telecom July 1998 - June 1999
Skills
RF Pre and Post Launch, RF, Performance Tuning, RF design, UMTS, LTE, HSPA, GSM, Radio Network..., TEMS Investigation, Actix, Asset Planing Tool, DAS Optimization, Microwave, Cellular Communications, Optimization, 2G, Mobile Devices, RF Design, RF Engineering, Network Optimization, 4G, 3G, Network Design, Telecommunications
Education
North Maharashtra University 1993 — 1997
BE, Electonics and Telecommunication
John Yurconic Agency June 2015 - Present
John Yurconic Agency January 2014 - June 2015
Northampton Community College September 2012 - June 2014
Wells Fargo September 2013 - January 2014
T-Mobile October 2003 - June 2012
Skills
Telecommunications, UMTS, GSM, Mobile Devices, Customer Service, Team Leadership, Troubleshooting, VoIP, Team Building, Wireless, Coaching, Project Management, Microsoft Office, TCP/IP, Windows, Networking, Software Documentation
Education
Northampton Community College 2012 — 2014
Associate's degree, Accounting
West Corporation August 2014 - Present
T-Mobile October 2013 - August 2014
Cummins Inc. 2013 - 2013
Harrold & Associates, DDS April 2012 - October 2012
Best Buy June 2010 - May 2012
Skills
Sales, Receptionist Duties, Customer Service, Sterilization, Assembly Lines
Education
Penn Foster Career Schools 2013 — 2014
Dental Assisting/Assistant
North Carolina Central University 2007 — 2010
Nash Central High School 2003 — 2007
Grant Thornton LLP June 2015 - Present
Grant Thornton LLP January 2013 - Present
Cain Watters & Associates May 2012 - January 2013
Nitax Services (CPA Firm) September 2008 - April 2012
Arfan Enterprise (Food Service) April 2004 - September 2007
T-Mobile October 2006 - January 2007
Skills
QuickBooks, GAAP, Financial Reporting, Sales Tax, Microsoft Office, Peachtree, Payroll Taxes, Income Tax, Accounting, Fixed Assets, General Ledger, Account Reconciliation, Auditing, Accounts Receivable, Year-end Close, Cost Accounting, Consolidation, Strategic Financial..., Bank Reconciliation, ProSeries, Variance Analysis, Tax, Journal Entries, SEC filings, Business Analysis, Financial Accounting, Tax Research, Invoicing, Tax Preparation, Revenue Recognition, Tax Accounting, PeopleSoft, Corporate Tax, Partnership Taxation, Internal Controls, Sarbanes-Oxley, Finance, Great Plains Software, ProSystem fx Tax, Financial Analysis, Training, Process Improvement, Business Process..., Bookkeeping, Cash Flow, Tax Returns, Cash, Outlook, Accounts Payable, CPA
Education
City University 2007 — 2009
Master of Business Administration, Project Management
City University 2004 — 2006
Bachelor; BA, Accounting
North Seattle Community College 2001 — 2003
Associate of Arts, Business Administration
Island Brewing Company August 2013 - Present
Surf Brewery LLC February 2012 - August 2013
T-Mobile November 2009 - February 2012
T-Mobile April 2008 - December 2010
Student Paths February 2006 - September 2007
Best Buy 2006 - 2006
Thomson West February 2005 - November 2005
Leegin Creative Leather April 2002 - December 2004
Western Wireless January 1997 - April 2002
Skills
Strategic Planning, Selling Skills, Purchasing, Business Analysis, Branding & Identity, Account Management, Sales Management, Sales, Sales Process, Customer Retention, Sales Presentations, Direct Sales, Marketing Strategy, New Business Development, Sales Operations, Leadership, Retail, Team Building, B2B, Recruiting, Team Management, Customer Service, Marketing, Management
Education
North Dakota State University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
MetroPCS June 2015 - Present
MetroPCS August 2014 - June 2015
Freedom Color USA April 2013 - June 2015
T-Mobile September 2009 - March 2013
T-Mobile August 2008 - September 2009
T-Mobile July 2006 - July 2008
Ford Motor Company February 2004 - July 2006
Skills
Sales Operations, Selling, Sales, Management, Business Development, Coaching, Account Management, Telecommunications, Training, Direct Sales, Wireless, Customer Satisfaction, Customer Service, Leadership, Negotiation, Consulting, Sales Management, Customer Retention, Solution Selling, Sales Process, New Business Development, B2B, Sales Presentations, Mobile Devices, Customer Experience, Team Leadership, Marketing, Marketing Strategy, Retail, Program Management, CRM, Pricing, Cold Calling, Refinishing, Firearms, NRA, Territory Development, Territory Growth, Indirect Channel Sales, Cerakote, Duracoat, Visual Merchandising, Merchant Services
Education
North Park University 2002 — 2004
Associates, Physical Education Exercise Science
Minnesota Interfaith Power & Light June 2015 - Present
Oasis Realty July 2014 - Present
Minnesota Interfaith Power & Light February 2015 - May 2015
T-Mobile November 2013 - April 2015
Wells Fargo January 2014 - May 2014
Camp Bowow August 2011 - January 2014
MInnesota zoo June 2013 - September 2013
Best Buy August 2011 - May 2012
Jungle Adventures November 2010 - August 2011
Blockbuster September 2010 - June 2011
Skills
Nonprofits, Customer Service, Leadership Development, Sales, Research, Time Management, Teamwork, Critical Thinking, Fundraising, Community Outreach, Teaching, Public Relations, Microsoft Word, Data Entry, Animal Welfare, Volunteer Management, Outlook, Merchandising, Inventory Management, Animal Behavior, Animal Training, Thinking Outside The Box, First Aid, Retail, CPR Certified, Animal Nutrition, Animal Science, Animal Surgery, Sustainability, Sustainability Reporting, Sustainable Development, Wildlife Biology, Wildlife Management, Wildlife Conservation, Wildlife Rehabilitation, Wildlife, Systems Thinking
Education
University of Minnesota-Twin Cities 2012 — 2015
Bachelors of Science, Inter-Collegiate Program Bachelor of Science Wildlife, Whole System Healing, Sustainability Studies
Florida Institute of Animal Arts 2010 — 2011
certified veterinary assistant, exotic animals and companion animals
North Hennepin Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Minnesota State University, Mankato 2006 — 2008
Automotive Engineering, Sociology, Social Sciences
Salon On Haven February 2013 - June 2015
By Appointment Only, Inc. May 2012 - 2012
Mind Art Studios 2012 - 2012
Electric Insurance Company January 2010 - November 2011
Electric Insurance Company January 2009 - December 2009
Osram Sylvania January 2005 - November 2008
Preston Marketing Concepts April 2007 - September 2008
T-Mobile October 2002 - February 2006
Skills
Outlook, Customer Service, Marketing, Account Management, PowerPoint, Sales, Training, Time Management, Pricing, Salesforce.com, Leadership, Microsoft Excel, Insurance, Marketing Communications, Financial Analysis, Direct Sales, Payroll, Public Speaking, Customer Retention, Microsoft Word, Event Planning, Social Networking, Project Management, Coaching, Quality Assurance
Education
New England Hair Academy 2012 — 2013
Cosmetology, Cosmetology/Cosmetologist, General
Endicott College 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
North Shore Community College 2002 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Gulf High School 1999 — 2002
High school diploma, Liberal Arts and Sciences/Liberal Studies
OnRamp April 2015 - July 2015
DataChambers, LLC February 2014 - March 2015
tw telecom December 2012 - January 2014
T-Mobile November 2010 - December 2012
Sprint/Nextel Communications March 2010 - October 2010
IOCOM January 2010 - February 2010
Sprint/Nextel Communications August 2003 - December 2009
MedFusion October 2001 - July 2003
ETI 2000 - 2001
CrossWorks Inc 1999 - 2000
Skills
Solution Selling, Selling, Managed Services, Cloud Computing, Sales Process, CRM, Contract Negotiation, Data Center Management, Data Recovery, IT Service Management, Hosting Services, Sales, M2M, MPLS, SaaS, Strategic Partnerships, Cold Calling, Management, Account Management, Networking, Business Development, Strategic Planning, Telecommunications, Wireless, Salesforce.com
Education
North Hennepin Community College 1994 — 2001
Associate of Science (AS), Business Administration and Management, General, 3.75
Seattle Goodwill Industries August 2011 - Present
Fujimoto Photography June 2009 - Present
Incog Design January 2012 - December 2012
Uwajimaya June 2010 - July 2011
Parkour Visions July 2009 - June 2011
Parkour Visions August 2008 - February 2010
T-Mobile October 2009 - January 2010
Puget Sound Community School October 2004 - June 2009
Target November 2007 - September 2008
Skills
Photography, Social Media, Customer Service, System Administration, Portaiture, Business Relationship..., User Experience, WordPress, Web Design, HTML
Education
North Seattle Community College 2012 — 2014
Associates of Business, Transfer
Puget Sound Community School 2005 — 2009
High School Diploma, High School
ADP 2015 - Present
Zep Inc. February 2015 - June 2015
T-Mobile December 2008 - June 2012
Skills
Telecommunications, Customer Service, Wireless, Team Leadership, Mobile Devices, Troubleshooting, GSM, Management, Sales Management, Social Media, Strategy, Team Building, Microsoft Excel, Criminal Justice, Outlook, Time Management, Account Management, Cold Calling, Customer Relations, Customer Satisfaction, Sales, New Business Development, Salesforce.com, Sales Process
Education
Northampton Community College
Criminal Justice/Police Science
Guilford County Schools August 2014 - Present
Guilford County Schools March 2013 - Present
Tru Love Designs 2010 - Present
Guilford County Schools November 2012 - April 2013
Enterprise June 2011 - August 2012
T-Mobile November 2010 - August 2011
Skills
Adobe Creative Suite, Microsoft Office, Photoshop, Dreamweaver, Graphics, Logo Design, Illustration, Web Design, Research, Social Networking, Microsoft Word, Leadership
Education
North Carolina Agricultural and Technical State University 2006 — 2010
BS, Technology- Graphic Design
North Carolina Agricultural and Technical State University 2006 — 2010
BS , Graphic Communications
GEICO July 2010 - Present
T-Mobile July 2008 - June 2010
Hilton Reservations Worldwide January 2000 - June 2008
Skills
Customer Service, Customer Satisfaction, Microsoft Word, Time Management, Outlook, Analysis, PowerPoint, Training, Access, Sales, Team Building, Insurance, Microsoft Office
Education
North Carolina State University
T-Mobile June 2015 - Present
Duke University May 2015 - Present
North Carolina Central University January 2015 - Present
Learning Express Toys May 2014 - June 2015
Echos Media Boutique January 2015 - May 2015
Black Network Television June 2012 - August 2012
Skills
Adobe Creative Suite, Microsoft Office, Video Production, Audio Editing, Film Production, Sales, Marketing, Public Relations, Journalism, Social Media Marketing, Blogging, Editorial, Presentation Development, Communication
Education
North Carolina Central University 2012 — 2016
Bachelor of Arts (B.A.), Mass Communication/Media Studies
NYU Langone Medical Center October 2014 - January 2015
Meritain Health February 2014 - May 2014
Genuine Parts Company August 2013 - October 2013
T-Mobile December 2012 - April 2013
CGI for AT&T January 2012 - September 2012
The Home Depot November 2010 - July 2011
InComm 2008 - 2010
GA Dept of Transportation 2007 - 2008
The Coca-Cola Company 2006 - 2006
IBM 2001 - 2006
Skills
SDLC, Requirements Analysis, SQL, Vendor Management, Business Analysis, Visio, Requirements Gathering, Software Project..., Agile Project Management, Agile Methodologies, Business Process..., PMP, Business Process, Integration, PMO, Business Intelligence, SharePoint, User Acceptance Testing, Project Delivery, E-commerce, Testing, Waterfall, Project Management, Resource Management, MS Project
Education
North Carolina Central University
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Automatic Data Processing February 2010 - Present
Svelte Studio March 2008 - November 2010
T-Mobile June 2005 - May 2009
Sterling Jewelers 2003 - 2005
Cingular Wireless 2001 - 2002
The Guardian Life Insurance Company of America 1999 - 2001
Skills
Customer Service, Sales Management, Cold Calling, B2B, Account Management, Direct Sales, Team Building, Customer Retention, Strategy, New Business Development, Leadership, Forecasting, Sales, Sales Operations, Training, Sales Presentations, Management, Marketing Strategy
Education
Penn State University 2014 — 2017
Bachelor’s Degree, Finance and Financial Management Services
Northampton Community College 2001 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Northampton Area Senior High School 1994 — 1997
High School
Coach.me November 2014 - Present
Howard Community College December 2014 - August 2015
Synchronoss Technologies June 2012 - December 2013
Synchronoss Technologies October 2010 - June 2012
Synchronoss Technologies January 2010 - October 2010
T-Mobile August 2009 - October 2009
The Center for Latin American Issues September 2008 - December 2008
The George Washington University July 2008 - December 2008
Synchronoss Technologies, Inc. August 2007 - June 2008
Barnes & Noble 2004 - 2007
Skills
Node.js, JavaScript, jQuery, Ruby, Ruby on Rails, Python, SQL, HTML, CSS, Data Analysis, Git, Linux, Troubleshooting, Analysis, Telecommunications, Customer Service, Oracle, Program Management, Microsoft Office, Project Management, Microsoft SQL Server, Access, Business Intelligence, Training, PowerPoint, Microsoft Excel, Business Analysis, Technical Writing, Public Speaking, Technical Support, Operating Systems, IEX Total View, VBA, Professional Writing, Merced Performance Suite, Delivering Technical..., Oracle PL/SQL..., Word, Editing, Writing, Github
Education
Free Code Camp 2015 — 2015
Certificate in Full Stack Web Development, Computer Software Engineering
Northampton Community College 2012 — 2014
Associate of Science (A.S.), Network Security
The George Washington University 2008 — 2009
English with Creative Writing
Northampton Community College 2004 — 2008
AS, Computer Application Development and Web Programming
Coursera
NC State University March 2015 - Present
NC State Athletics Marketing May 2015 - August 2015
Reifenwerke Heidenau GmbH Co. KG August 2011 - August 2011
T-Mobile February 2007 - February 2007
Public Enterprise of Saxon Building and Property Management (SIB) March 2006 - March 2006
Skills
Athletics, Sports, Time Management, Swimming, Team-spirited, Microsoft Office, Sports Management, Teamwork, TeamMate, Research, Software Skills, Customer Service, Communication, Event Planning, Social Networking
Education
North Carolina State University 2012 — 2016
Business Administration and Management, General, Junior
Sport Athletic High School Dresden 2008 — 2012
A-Level/ High School Diploma
Microsoft April 2015 - Present
T-Mobile October 2014 - February 2015
TEK Systems \ Microsoft August 2013 - June 2014
Microsoft March 2013 - October 2013
Microsoft Corporation September 2011 - March 2013
Vertafore February 2010 - August 2011
Boeing August 1997 - April 2009
Skills
IT Infrastructure..., Systems Engineering, System Administration, Windows Server, System Architecture, Cloud Computing, Change Management, IIS, Active Directory, Servers, System Deployment, Root Cause Analysis, ITIL, Systems Analysis, Security, SaaS, Sales, Networking, Data Center, Enterprise Software, Microsoft SQL Server, Information Security, Sarbanes-Oxley Act
Education
University of Washington 2006 — 2006
Certification, Data and Network Security
North Seattle College 1995 — 1996
Engineer's Degree, Computer Systems Networking and Telecommunications
Pierce College 1980 — 1982
Associates, Business Administration
T-Mobile March 2015 - Present
Wipro November 2013 - April 2015
jcpenney November 2012 - February 2015
Panda Restaurant Group January 2009 - June 2011
Skills
Pharmacy assistant, SDLC, Testing, Analysis, Customer Service, Microsoft Excel, Training, Management, Microsoft Office, Microsoft Word, Outlook, Troubleshooting, Computer Hardware, Test Cases, Quality Assurance, Linguistics, PowerPoint, Time Management, Software Documentation, Quality Center, English, English language skills, Research, Test Planning, SQL, Team Leadership, Windows, Teamwork, User Acceptance Testing, Software Quality..., Databases, System Testing, Urdu, Farsi, Pashto, Regression Testing, Project Planning, HTML, Windows 7, Business Analysis, Access, Performance Testing, Integration Testing
Education
Shoreline Community College 2011 — 2015
Associate of Arts and Sciences (AAS)
Wild Iris Medical Education Inc. 2014 — 2014
Pharmacy Assistant, Medicine
Quality Assurance 101 2013 — 2013
QA 101 Certificate
North Seattle Community College 2007 — 2010
High school diploma, GED, 4.0
City of Seattle July 2015 - Present
City of Seattle July 2014 - July 2015
Microsoft March 2012 - July 2014
Microsoft February 2012 - July 2014
Microsoft September 2011 - February 2012
T-Mobile August 2007 - November 2010
Port of Seattle June 2005 - August 2007
Skills
Product Management, People Management, Business Management, Customer Relations, Product Marketing, Sales Process, Customer Service, Sales, Inventory Control, Customer Experience, Project Planning, Management, Sales Operations, Retail, Leadership, Access, Cross-functional Team..., Team Leadership
Education
North Seattle College 2014 — 2015
Associate's in Business Administration DTA/MRP Transfer, Business/Commerce, General
T-Mobile February 2015 - Present
T-Mobile April 2014 - January 2015
Pagliacci Pizza September 2012 - January 2015
Senate Committee Services December 2013 - February 2014
Washington State House of Representatives January 2010 - March 2010
Skills
Food Service, Troubleshooting, Sales, Delivery, Technical Support, Customer Service, Inventory Management, Teamwork
Education
North Seattle College 2014 — 2017
Bachelors of Applied Science, Application Development
Washington State University 2007 — 2011
Bachelor's Degree, Pre-Law Studies
Bothell High School 2004 — 2007
High School, General Studies
Buffalo Lake Erie Wireless February 2015 - Present
T-Mobile (contractor thru Smartlink) June 2014 - December 2014
Bechtel Power Corporation October 2013 - May 2014
Goodman Networks 2011 - 2012
T-Mobile 2010 - 2011
T-Mobile 2008 - 2009
Skills
Leases, Property Management, Real Estate, Real Estate Transactions, Lease Administration, Real Estate Development, Commercial Real Estate, Location Intelligence, Lease Negotiations, Investment Properties, Contract Negotiation, Zoning, Negotiation, Due Diligence, Asset Management, Contract Management, Budgets, Sales, Invoicing, Marketing, UMTS, Site Acquisition, Entitlements, Land Acquisition, Property, Construction, Site Development, 4G, Process Scheduler, Cellular Communications, Facilities Management, Telecommunications, Wireless
Education
Roosevelt University 1985 — 1985
Paralegal Certification, Litigation
North Central College 1980 — 1984
Bachelor's degree, Political Science and History
Walmart eCommerce OwnerBill Duane ProductionsJanuary 2009 - Present
G4S October 2014 - July 2015
Harbortouch September 2012 - November 2013
RCN October 2011 - August 2012
T-Mobile March 2010 - January 2011
NJN Publishing October 2005 - January 2010
Sam's Club June 1997 - October 2005
Skills
Video Production, Video Editing, Videography, Event Videography, Customer Service, Adobe Photoshop, Security, Security Management, Asset Protection, Logistics Management, warehouse security, Forklift Operation, Writing, Creative Writing, Spreadsheets, Technical Support, Interpersonal..., Skilled Multi-tasker, Detail Oriented, Technically Oriented
Education
Temple University 2002 — 2004
Bachelor of Arts (B.A.), Broadcast, Telecommunications, and Mass Media
Northampton Community College 1997 — 2001
Associate’s Degree, Radio/TV
Avionte Staffing Software September 2013 - Present
Avionte Staffing Software January 2013 - September 2013
T-Mobile November 2009 - December 2012
Qwest August 2005 - November 2009
Skills
Account Management, Customer Retention, Customer Service, Direct Sales, Retail, Sales, Sales Management, Sales Operations, Sales Process, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Coaching, Solution Selling, Selling, Team Building, Training
Education
North Dakota State University 2001 — 2005
Bachelor of Science (B.S.), Health and Physical Education/Fitness
ACS Technologies May 2013 - Present
Urban Ministries of Durham November 2008 - March 2013
ABC11 Eyewitness News - WTVD August 2012 - November 2012
Duke University May 2012 - August 2012
Carolina Phoenix Women's Football Team April 2011 - June 2011
T-Mobile June 2008 - October 2009
DreamWorks November 2008 - March 2009
Skills
Hootsuite, Droople, Microsoft Excel, Journalism, News Writing, Social Networking, Social Media Marketing, Marketing Communications, Community Outreach, Para Professional
Education
North Carolina Central University 2009 — 2012
"Bachelor of Arts", Mass Communication/Media Studies
Costco Wholesale September 2013 - Present
T-MOBILE USA 2005 - 2013
T-Mobile 2003 - 2004
ELOYALTY CORPORATION 2000 - 2001
LUCENT TECHNOLOGIES, CRM SOLUTIONS 1996 - 2000
Shah Safari, Inc. 1987 - 1996
Skills
Telecommunications, Wireless, Vendor Management, PMO, Cellular Communications, Call Center, IVR, Customer Experience, CDMA, T1, Handsets, SDLC, Program Management, Sales, Supply Chain, SharePoint, Customer Service, Web Project Management, Business Analysis, Budget, Schedules, Cross-functional Team..., Call Centers, Project Management, Budgets, Business Requirements, Project Portfolio..., System Deployment, Integration, Leadership, Process Improvement, Mobile Devices, Requirements Gathering, Product Management, Software Project..., Visio, Requirements Analysis, Project Delivery, Management, Strategy, Agile Project Management, Business Process, MS Project, Resource Management, Business Intelligence, IT Management, IT Strategy, Business Process..., E-commerce, PMP
Education
Bishop Blanchet High School
Seattle University
Bachelor of Arts, Business Administration
North Seattle College
Certificate, Computer Information Systems
The George Washington University
Master's Certificate, Project Management
Apple July 2012 - Present
T-Mobile January 2009 - June 2012
Valvoline Instant Oil Change June 2007 - February 2008
Skills
Customer Service, Customer Satisfaction, Technical Support, Electricians, Computer Graphics, Computer Maintenance
Education
Northampton Community College 2011 — 2014
Graphic Design
PACCAR November 2013 - Present
PACCAR July 2012 - November 2013
T-Mobile June 2011 - August 2012
Bill & Melinda Gates Foundation May 2010 - June 2011
R.W. Beck May 2008 - May 2010
City of Seattle August 2006 - May 2008
Intrepid Learning Solutions January 2006 - July 2006
Microsoft April 2005 - January 2006
Skills
SharePoint, SharePoint Designer, HTML + CSS, Business Analysis, Requirements Analysis, Information Architecture, Intranet, Process Improvement, Knowledge Management, Content Management, User Experience, User Interface Design, Technical Communication, Editing, Technical Writing, HTML, CSS, Testing, Troubleshooting, Electronics Technology, Software Documentation, Databases, Analysis, Visio
Education
University of Washington 2001 — 2006
Bachelor of Science, Technical Communication (Human Centered Design & Engineering_
North Seattle College 1990 — 1994
Associate of Arts, Pre-Engineering
Mederer USA December 2014 - Present
FLUR March 2014 - December 2014
Advanced Refreshment LLC 2013 - 2014
AFP advanced food products llc 2010 - 2013
Blackhawk Network 2007 - 2010
McCormick & Company 2004 - 2007
McCormick & Company 2003 - 2004
T-Mobile 2001 - 2003
Stone Container 1998 - 2001
Mars 1994 - 1998
Skills
Consumer Products, Retail, Sales Operations, Account Management, FMCG, Management, Business Planning, Shopper Marketing, AC Nielsen, Marketing, Sales, Customer Insight, Start-ups, Business Development, Marketing Strategy, New Business Development, Forecasting, Merchandising, Strategy, Key Account Development, Competitive Analysis, Market Planning, Pricing, P&L Management, Grocery, IRI, Key Account Management, Brand Management, National Accounts, Trade Marketing, Cross-functional Team..., Product Development, Leadership
Education
North Central College 1991 — 1991
B.A., Marketing
T-Mobile May 2011 - Present
T-Mobile March 2011 - May 2011
Microsoft November 2004 - March 2010
Siemens Business Services Inc. - National Communications Services - Solutions IQ July 2002 - November 2004
Siemens Business Services Inc. March 2000 - July 2002
Skills
CISSP, Security Monitoring, Security, Network Security, Troubleshooting, Intrusion Detection, Computer Security, Help Desk Support
Education
North Seattle College 1993 — 1994
Certificate, Computer Service Technologies
Incite Sales Consulting July 2014 - Present
Retail Business Development December 2013 - July 2014
T-Mobile 2008 - 2012
City of Durham August 2006 - May 2008
Skills
Training, FMLA, New Hire Orientations, Policy, Coaching, Analysis, Workers Compensation, Onboarding, HRIS, Employee Relations, Recruiting, Human Resources, Research, Applicant Tracking..., Employee Benefits, Performance Management, Taleo, Benefits Administration, Talent Acquisition, PeopleSoft, Hiring, Sourcing, Interviews
Education
North Carolina State University 2006 — 2008
Bachelor's degree, Pschology HRD
T-Mobile March 2015 - Present
Axis Teknologies August 2014 - February 2015
T-Mobile December 2013 - August 2014
T-Mobile July 2011 - June 2012
The Crenshaw Group, LLC October 2006 - July 2011
Choice Hotels International 2008 - 2010
AOL July 2004 - November 2006
Black Enterprise Magazine October 2002 - November 2003
Black Enterprise Magazine October 1997 - October 2002
AlliedSignal ( Now Honeywell) June 1996 - September 1997
Skills
Business Strategy, Business Planning, Strategic Partnerships, Strategy Development, Competitive Analysis, Strategic Planning, Contract Negotiations, Financial Analysis, New Business Development, Business Analysis, Contract Negotiation, Strategy, Marketing Strategy, Telecommunications, Segmentation, Financial Modeling, Cross-functional Team..., Business Development, Analysis, Leadership, Executive Development, Executive Management, Executive Coaching, Management, B2B, Entrepreneurship, Negotiation, Mergers, Program Management, Marketing, Forecasting, Market Analysis, Budgets, Start-ups, Management Consulting, Market Research, Team Leadership, Mergers & Acquisitions, Strategic Human..., Personnel Management, Analytics, M&A support, M&A experience, Project Management, Process Improvement, Development &..., Valuation, P&L Management, Market Planning, Product Marketing
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1994 — 1996
MBA, Corporate Strategy
North Carolina State University 1986 — 1991
BS, Industrial Engineering
Marshall-Walker or John Marshall High School 1982 — 1986
Henderson Middle School
Alcatel-Lucent January 2013 - Present
T-Mobile April 2012 - December 2012
Alcatel-Lucent July 2011 - April 2012
Ericsson March 2011 - June 2011
T-Mobile April 2010 - January 2011
T-Mobile May 2009 - February 2010
T-Mobile April 2009 - April 2009
T-Mobile January 2009 - March 2009
Ericsson October 2008 - December 2008
Ericsson June 2008 - October 2008
Skills
HSPA, GSM, UMTS, HSDPA, 3G, LTE, RF Engineering, Wireless, HSUPA, RF, GPRS, WCDMA, Cellular Communications, Edge, Atoll, 4G, TEMS Investigation, Rollout, WiFi, MapInfo, TEMS, Antennas, Core Network, Wireless Networking, Network Optimization, RF design, RNC, Communications Audits, RAN, Optimization, Actix, 2G, Network Design, Mobile Communications, WiMAX, BSS, Network Performance, EVDO
Education
North Carolina State University 1997 — 2003
BSEE, Electrical Engineering
Carolina West Wireless September 2015 - Present
T-Mobile August 2012 - August 2015
DIRECTV April 2009 - February 2012
Brierley + Partners March 2007 - March 2009
Omni Hotels June 2005 - May 2006
La Quinta Inns, Inc September 1999 - February 2005
LaQuinta Inns & Suites 1999 - 2005
ITT Sheraton Corporation February 1988 - November 1998
Starwood Hotels & Resorts 1997 - 1998
Starwood 1996 - 1998
Skills
Customer Retention, P&L Management, Mentoring, Change Management, Segmentation, Team player, Innovative Problem..., Loyalty Program..., Loyalty Marketing, Brand Loyalty, Customer Loyalty, Customer Experience, Customer Engagement, Loyalty Programs, Multi-channel Marketing, Market Analysis, Integrated Marketing, Marketing Strategy, Customer Satisfaction, Email Marketing, Brand Management, Digital Marketing, Customer Acquisition, Management, Product Marketing, Cross-functional Team..., Market Research, Marketing, Strategy, Strategic Planning, Direct Marketing, E-commerce, Teamwork, Mobile Marketing, Revenue Analysis, Database Marketing, CRM, Analytics, Enterprise Software, Selling, Strategic Partnerships
Education
North Carolina State University 1986 — 1991
T-Mobile February 2015 - Present
Rally Marketing Group May 2014 - October 2014
TEAGUE February 2013 - March 2014
VentiRx Pharmaceuticals April 2011 - May 2012
PopCap Games 2008 - December 2010
SonoSite 2007 - 2008
ICOS 2001 - 2007
Internap Network Services January 2000 - January 2001
Kidder, Mathews & Segner, Inc January 1997 - January 2000
Milliman & Robertson, Inc January 1991 - January 1997
Skills
Marketing, Project Management, Microsoft Excel, Software Documentation, Human Resources, Outlook, Time Management, Leadership, Management, Budgets, Event Planning, PowerPoint, Program Management
Education
North Seattle & Shoreline CC 1981 — 1984
North Seattle College
Electro-Mechanical Drafting
Shoreline Community College
Business Administration
Amdocs November 2008 - Present
T-Mobile July 2004 - November 2008
T-Mobile 2002 - 2004
T-Mobile 2000 - 2002
Skills
Telecommunications..., Billing Systems, Telecommunications, Wireless
Education
North Seattle College 1999 — 2000
MCSE
University of Washington 1993 — 1998
Slalom Inc March 2012 - Present
T-Mobile 2012 - 2014
Slalom Consulting 2012 - 2013
Wicresoft February 2010 - February 2012
Catalysis 2002 - 2009
Robert Half Technology February 2002 - February 2008
iShip, Inc. 1998 - 1999
Skills
Quality Assurance, Testing, Test Planning, Test Cases, SDLC, Agile Methodologies, Scrum, SQL, SharePoint, System Administration, Microsoft SQL Server, Agile Project Management, XML, Software Project..., JavaScript, Enterprise Software, Requirements Gathering
Education
North Seattle College
Certificate, Data Processing
University of Illinois at Urbana-Champaign
BA
T-Mobile USA 2007 - Present
T-Mobile 2007 - 2012
RSM McGladrey November 2006 - November 2007
KPMG 2004 - 2006
Pet Menagerie 1984 - 1988
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, SEC filings, Business Analysis, Vendor Management, Process Improvement, Forecasting
Education
North Carolina State University 2003 — 2004
Masters, Accounting
North Carolina State University - College of Management 2001 — 2003
Bachelor's degree, Accounting
Telecommunications August 2008 - Present
Sony Electronics September 2012 - May 2013
T-Mobile May 2012 - September 2012
Sharp Electronics January 2012 - May 2012
AMD April 2010 - March 2012
Onset Technology March 2005 - July 2008
GE November 1999 - September 2000
MCI 1996 - 1999
Skills
Mobile Devices, Product Marketing, Product Management, Sales Process, Team Leadership, Sales, CRM, Selling, Sales Operations, Cloud Computing, Wireless, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, SaaS, Solution Selling, Telecommunications, Cross-functional Team...
Education
North Carolina Agricultural and Technical State University
The George Washington University
Jones Lang LaSalle December 2012 - Present
Providence Health & Services April 2008 - December 2012
Clearly Lasik 2006 - 2007
T-Mobile 2005 - 2006
AT&T Wireless 2003 - 2005
Allied Buildings Services 2000 - 2003
Eddie Bauer 1991 - 2000
Skills
Accounting, Property/Lease..., Financial Analysis, Financial Reporting, Forecasting, Variance Analysis, Budgets, Inventory Management, Analysis, Management, Outlook, Leases, Accounts Payable, General Ledger, Microsoft Excel, Retail, Process Improvement, Leadership, Accounts Receivable
Education
North Seattle Community College
Technical Accounting, Accounting
Squan June 2010 - Present
NorthTech Management Inc. September 2009 - June 2010
General Dynamics July 2005 - September 2009
SBA Network Services 2004 - 2006
T-Mobile 2003 - 2003
Skills
Vendor Management, UMTS, 4G, LTE, Wireless, Telecommunications, CDMA, Ethernet, Fiber Optics, RF, T1, Management, WiMAX, GSM, Microwave, WiFi, Cellular Communications, 3G, Site Acquisition
Education
North Carolina State University 1977 — 1982
T-Mobile 2014 - Present
Avis March 2007 - September 2013
The Home Depot May 2005 - July 2006
Skills
Transportation, Customer Service, Sales, Social Networking, Microsoft Office, Budgets, Airports, Team Building, Cellular Communications, Mobile Devices, Troubleshooting, Negotiation, Employee Training
Education
Parker Professional Driving School 2006 — 2006
Class B CDL and Coach License, Air Brakes / Passenger Endorsement.
North Shore Community College 2003 — 2004
CROWN CASTLE USA January 2015 - Present
Crown Castle January 2012 - January 2015
Crown Castle Australia November 2013 - December 2014
Crown Castle USA March 2007 - January 2012
Global Signal April 2005 - March 2007
Cable and Wireless (Jamaica) January 2005 - April 2005
T-Mobile June 1997 - March 2003
Skills
UMTS, LTE, Wireless, Zoning, Telecommunications, Site Acquisition, Fiber installation..., French, Cellular Communications, 4G, GSM, RF, 3G, CDMA, WiMAX, System Deployment, Microwave, Antennas, Fiber Optics, RF Engineering, Wireless Networking, Backhaul, Network Design, Broadband, Transmission, Optical Fiber, WiFi, Rollout
Education
University of Phoenix 1998 — 2000
MSCIS, Master of Science, Computer Information Systems, 3.4
North Carolina Central University 1989 — 1993
BA, French Language and Literature
Gadget Gurus Consulting January 2010 - Present
Sprint March 2007 - February 2008
T-Mobile January 2004 - February 2007
Wireless Dimensions October 2001 - January 2004
Skills
Android, Computer Hardware, Consulting, Direct Sales, Mobile Applications, Mobile Devices, Mobile Technology, Outlook, Program Management, Project Management, Retail, Sales, Software Installation, Solution Selling, Telecommunications, Web Design, Wireless, Windows Mobile, Windows
Education
North Carolina Wesleyan College 2007 — 2009
Business
T-Mobile July 2015 - Present
T-Mobile April 2014 - Present
T-Mobile August 2012 - Present
Clearwire February 2011 - December 2011
Alltel October 1996 - March 2009
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Customer Retention, Sales, New Business Development, M2M, Mobile Devices, LTE, 4G, iOS, Android, Mobile Applications, VoIP, Mobile Broadband, Mobile Communications, Account Management, Sales Management, Customer Satisfaction, Cold Calling, Negotiation, Microsoft Office, Mobile Technology, Call Centers, Salesforce.com, Customer Service, Lead Generation, Leadership, Sales Process, Sales Operations, Management, Recruiting, Managed Services, Customer Experience, Business Development, Networking, B2B, Selling, Strategic Partnerships, Cellular Communications, Business Relationship...
Education
North Carolina State University
Political Science and Criminal Justice
St. Augustine's College
Political Science and Criminal Justice
Westover Sr. High
T-Mobile January 2012 - Present
T-Mobile March 2011 - January 2012
T-Mobile June 2006 - February 2011
Skills
Cross-functional Team..., Wireless, Program Management, Telecommunications, Team Building, Project Management
Education
Western Washington University 2004 — 2006
Web Design & Development
North Seattle Community College 2003 — 2004
Associates of Arts, Liberal Arts
Washington State University
Bachelor's Degree, Social Sciences
Cigna March 2015 - Present
T-Mobile June 2008 - June 2012
T-Mobile August 2007 - May 2008
T-Mobile July 2004 - July 2007
Skills
Training & Development, Instructional Design, Webinars, Customer Service, Sales Skills Training, GSM Technology, Employee Training, Leadership, Training, Coaching, Sales, Selling Skills, Management, Time Management, GSM, Call Centers, Analysis, Customer Experience, Customer Satisfaction, Telecommunications
Education
Northampton Community College 2012 — 2014
AA, Business Administration
Genie / Terex Corporation July 2014 - Present
Genie – a Terex brand 2014 - 2015
Genie – a Terex brand 2014 - 2015
Genie – a Terex brand 2014 - 2015
Starbucks May 2013 - November 2013
T-Mobile December 2011 - November 2012
Nordstrom March 2007 - June 2011
Starbucks January 2006 - January 2007
Unisource Worldwide, Inc. January 2003 - January 2006
Weyerhaeuser 1999 - 2003
Skills
Business Analysis, Requirements Gathering, EDI, Process Improvement, Axceler - Control Point..., Metalogix – Migration..., Microsoft InfoPath..., Nintex Workflow,..., KIWI Production Mgt Sys, Witron Order Mgt, Leadership, Requirements Analysis, Software Documentation, Testing, SharePoint, Systems Analysis, Business Process, Analysis, Troubleshooting, Help Desk Support, Data Analysis, Business Process..., Software Project..., SDLC, SharePoint 2003; 2007;..., Information Technology, User Acceptance Testing, Software Development, Project Planning, Visio
Education
North Seattle Community College
Associate of Science (A.S.), Eletronics Engineering
University of Phoenix
Information Technology
T-Mobile February 2006 - Present
Comcast Cable September 2003 - January 2006
Ketle Korn Express May 2002 - November 2002
AT&T Wireless November 2001 - March 2002
Skills
Customer Satisfaction, Call Centers, Vendor Management, Customer Experience, Cross-functional Team..., Telecommunications, Customer Retention, Training, Wireless, Mobile Devices, Team Leadership, Management, Sales Operations, Outsourcing, Operations Management, Program Management, Leadership
Education
North Seattle College
Business Administration
T-Mobile July 2013 - Present
T-Mobile June 2012 - July 2013
Park Nicollet Health Services September 2011 - July 2013
Above and Beyond Nannies June 2007 - September 2011
SuperValu May 2004 - September 2011
Lawn Ketchers December 2009 - January 2011
Set To Show December 2009 - October 2010
US Census Bureau March 2010 - June 2010
Skills
Cashiering, Retail, Customer Service, Phone Etiquette, Inventory Management, Phone Skills, Data Entry, Customer Satisfaction, Typing, Receptionist Duties, Office 2010, Outlook, Citrix, Epic Systems, Medical Records, Merchandising, Telephone Skills, Loss Prevention, Healthcare, Time Management, Microsoft Office, Retail Sales, Training, Employee Training, Store Management, Microsoft Word, Customer Experience, Access, Sales, Event Planning, Software Documentation, Leadership, Teamwork, PowerPoint, Microsoft Excel, Process Scheduler, Inventory Control, Administrative..., Sales Operations, B2B, Customer Retention, Mobile Devices, Business Development, Solution Selling, Direct Sales, New Business Development, Account Management, Team Building
Education
University of Northwestern - St. Paul 2005 — 2007
B.A., Psychology, 3.65
North Hennepin Community College 2003 — 2005
A.A., General Studies
T-Mobile February 2014 - Present
The Odom Corporation November 2012 - February 2014
T-Mobile June 2011 - September 2012
T-Mobile October 2008 - June 2011
T-Mobile September 2000 - August 2008
Skills
Customer Experience, Customer Service, Program Management, Training, Wireless, Mobile Devices, Account Management, Telecommunications, Process Improvement, Software Documentation, Customer Satisfaction, Project Management, Team Leadership, Cross-functional Team..., Change Management, Team Building, Call Centers, Management, Business Strategy, Product Management, Team Management, Troubleshooting, Budgets, Leadership, Mobile Communications, Project Planning, Vendor Management, Blackberry, Access, Business Analysis, Quality Assurance, Analysis, Outlook, Sales
Education
Bellevue College 2013 — 2015
Graphic Design
Northampton Community College 2006 — 2008
Communications Design, Graphic Design
T-Mobile 2012 - Present
T-Mobile 2009 - October 2012
Clearwire 2009 - 2009
InfraNext & Reliant Land Services 2003 - 2009
Attention Homes 1995 - 2001
Skills
Cellular Communications, Vendor Management, Telecommunications, Mobile Devices, LTE, GSM, 4G, Wireless, CDMA, RF, UMTS, WiMAX, Microwave, Contract Negotiation, 3G, Site Acquisition, Site Development, Zoning
Education
North Dakota State University
Bachelor of Science, Sociology
Zoetis November 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2012 - November 2013
City of Durham October 2011 - October 2012
I-Cubed March 2011 - July 2011
T-Mobile July 2009 - March 2011
General Electric Aviation May 2010 - August 2010
North Carolina Central University September 2009 - May 2010
North Carolina Central University February 2009 - December 2009
Skills
Software Documentation, Databases, MySQL, Training, Veeva Vault, SDLC, Project Management, Process Improvement, Global Application..., Software Project..., Project Coordination, Eclipse, Production Support, XML, Technical Support, Customer Support, Access, Business Analysis, Analysis, Requirements Management, Software Requirements, System Requirements, Critical Thinking, Cross-functional Team..., Troubleshooting
Education
Keller Graduate School of Management at Devry University
Master of Business Administration (M.B.A.), Information System Management, 3.5
North Carolina Central University 2008 — 2010
Bachelor of Science, Computer Information Systems, 3.3
Coastal Carolina Community College 2007 — 2008
Associate, Arts
White Oak High School
White Oak High School
T-Mobile October 2014 - Present
Seattle University January 2011 - June 2013
Skills
Statistics, Research, Skills: Languages: ..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Social Media, Data Analysis, Customer Service, Public Speaking, Financial Analysis, Regression Testing, Mobile Devices, WiFi
Education
Seattle University 2011 — 2013
Bachelor's degree, Finance, General
Seattle University 2011 — 2013
Bachelor of Arts, Business Administration; Finance; Business Communications
Seattle University 2011 — 2013
Bachelor of Arts, Business Administration; Finance; Business Communications
North Seattle Community College 2008 — 2010
Associate of Arts, Business
North Seattle College
Associate of Arts, Business
T-Mobile August 2015 - Present
Nordstrom Direct July 2013 - August 2015
University of Washington Libraries August 2011 - June 2013
ProgrammableWeb April 2012 - October 2012
Landmark Theatres January 2005 - May 2012
Education
North Seattle College 2015 — 2015
Certificate in Data Analysis
University of Washington 2011 — 2013
Master’s Degree, Library and Information Science
Temple University 2005 — 2010
Bachelor’s Degree, English and Religion
T-Mobile March 2012 - Present
T-Mobile April 2010 - March 2012
T-Mobile June 2009 - April 2010
T-Mobile July 2007 - June 2009
Skills
Wireless, Telecommunications, Quotas, M2M, LTE, Retail, Cellular Communications, Sales Process, Loss Prevention, Asset Protection, Inventory Management, Physical Security, Inventory Control
Education
North Carolina State University 2005 — 2010
Bachelor of Arts (B.A.), Psychology
North Carolina State University
T-Mobile October 2003 - Present
Education
Northampton Community College 1994 — 1996
Asssociate in Applied Science, Criminal Justice and Chemical Dependency
T-Mobile September 2012 - Present
Columbus County W.I.C Office January 2009 - Present
NCSU African American Cultural Center January 2009 - January 2012
NCSU Student Media - Nubian Message January 2008 - January 2012
NCSU Bio-molecular Engineering January 2009 - January 2010
Skills
Typing, Cus, Microsoft Office, Time Management, Customer Service, PowerPoint, Telephone Skills, Event Planning, Social Media
Education
North Carolina State University 2008 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Whiteville High School
Diploma
NORTH CAROLINA, DEPARTMENT OF REVENUE February 2015 - Present
NORTH CAROLINA, DHHS, DIVISION OF PROPERTY & CONSTRUCTION/DMA September 2004 - February 2015
NORTH CAROLINA, DHHS, DIVISION OF BUDGET AND ANALYSIS June 2003 - September 2004
T-MOBILE January 2002 - December 2002
PERFORMANCE LOGIC, INC January 2000 - September 2001
BPB/CELOTEX CORPORATION January 1998 - December 1999
KRONOS, INC. June 1996 - November 1998
DOW ENVIRONMENTAL, INC January 1993 - March 1995
Skills
MS Office – Word,..., DHHS Contract System,..., BEACON, Salesforce.com,..., Outlook, ACT, Sales, Budgets, Human Resources, Management, Analysis, Marketing, PowerPoint
Education
North Carolina Wesleyan College
B.S, Business Administration
Prince George's Community College
A.A, Liberal Arts
ServerLogic May 2012 - Present
T-Mobile August 2010 - April 2012
Microsoft November 2009 - July 2010
Education
North Seattle Community College 2002 — 2004
Associate of Science (A.S.), Computer Programming
T-Mobile November 2012 - Present
AT&T May 2010 - November 2012
AT&T January 2009 - June 2010
Skills
Telecommunications, Wireless, Direct Sales, Sales, Management, Team Leadership, Mobile Devices, Sales Process, Team Building, B2B
Education
North Carolina Central University 2006 — 2008
Master of Business Administration (M.B.A.)
North Carolina State University 1997 — 2002
Bachelor of Business Administration (B.B.A.)
T-Mobile January 2010 - Present
Skills
Customer Support, Technical Support, Proficient Typing Skills, Solutions Provider
Education
Northampton Community College 2012 — 2014
T-Mobile September 2014 - Present
Pacific Sunwear October 2012 - Present
Zumiez March 2011 - July 2011
Sears Holdings Corporation November 2003 - July 2004
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Store Operations, Retail, Retail Sales, Driving Results, New Store Openings, Profit, Inventory Control, Apparel, Big Box, Merchandise Planning, Shrinkage, Window Displays, Hiring, Planograms, Inventory Management, Time Management, Product Knowledge, Recruiting, Customer Service, People Development
Education
NDSCS
North Dakota State University