T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile 2011 - Present
CoreNet Global 2003 - Present
CoreNet Global 2012 - 2015
Logitech 2007 - 2011
CoreNet Global-Northern California 2007 - 2009
JDSU 2004 - 2007
Sun Microsystems, Inc. 2001 - 2004
COLO.COM 1999 - 2000
Autodesk 1997 - 1998
Informix Software 1994 - 1997
Skills
Facilities Management, Organizational..., Strategic Planning, Program Management, Cloud Computing, Leadership, Project Management, Management, Six Sigma, Vendor Management, Budgets, Negotiation, Outsourcing, Cross-functional Team..., Project Planning, Business Strategy, Team Leadership, Real Estate, Contract Negotiation, Team Building, RFP, Call Center, Operations Management, Process Improvement, Corporate Real Estate, Supply Chain Management, Mergers, Team Management, Change Management, Thought Leadership, Business Development, Mergers & Acquisitions, Financial Analysis, Strategy, CRM, Contract Management, Human Resources, Security, Start-ups, New Business Development, Business Process..., Strategic Partnerships, Competitive Analysis, Forecasting, Executive Management, Business Planning, Management Consulting, Procurement, Product Management, Portfolio Management
Education
San Jose State University 1987 — 1994
BS
Parc 55 San Francisco -A Hilton Hotel June 2015 - Present
Parc 55 San Francisco - A Hilton Hotel December 2014 - Present
Community Youth Center November 2013 - August 2014
American Red Cross August 2013 - July 2014
Singapore Airlines August 2012 - July 2013
W Hotels June 2012 - August 2012
T-Mobile July 2011 - June 2012
Coriander Gourmet Thai June 2008 - June 2011
Skills
Billingual- speaks and..., Microsoft Word, Microsoft Excel, Photoshop, Communication Skills, Fast Learner, Positive Team Player, Always Punctual, Positive Personality, Microsoft Office, Customer Service, PowerPoint, Event Planning, Public Speaking, Teamwork, Sales
Education
San Francisco State University, College of Business 2009 — 2014
Bachelor of Science (BS), hospitality and tourism management
George Washington High School 2006 — 2009
high school diloma, A-G requirements
Jupiters Hotel & Casino May 2015 - Present
Traveling the World March 2015 - Present
Bacara Resort & Spa October 2013 - February 2015
Stephanie's On Newbury April 2013 - July 2013
Buffalo Wild Wings August 2012 - February 2013
T-Mobile April 2012 - October 2012
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Loss Prevention, Retail Sales, Customer Service, Cashiering, Inventory Management, Inventory Control, Store Operations, Sales, Customer Satisfaction, Profit, Microsoft Office, Microsoft Word, Fashion, Microsoft Excel, Cash Register, Teamwork, PowerPoint, Social Media, Public Speaking, Event Planning, Leadership, Time Management
Education
Santa Barbara City College 2013 — 2016
Associate's degree, Entrepreneurship/Entrepreneurial Studies
Pinkerton Academy 2006 — 2010
T-Mobile February 2015 - Present
Target January 2014 - February 2015
Target June 2013 - August 2013
T-Mobile April 2012 - June 2013
Macy's November 2009 - April 2012
Macy's February 2010 - July 2010
Wells Fargo November 2007 - 2009
Skills
Social Media, Facebook, PowerPoint, Microsoft Office, Photoshop, Sales, CRM, Management, Customer Service, Analysis, Leadership, Microsoft Excel, Microsoft Word, Outlook, Social Networking, Teamwork, Time Management
Education
San Jose State University
Bachelor of Science (B.S.), Business Administration and Management
Lifetime Fitness Trainers Inc August 2014 - Present
Independent Personal Trainer and Fitness Instructor October 2013 - September 2014
24 Hour Fitness August 2012 - February 2014
Arise Virtual Solutions September 2008 - October 2012
T-Mobile January 2011 - October 2011
Hot Stuff Spas & Billiards January 2008 - August 2008
Skills
Certified Professional..., Cpr Certified, First Aid Certified, CDL Class A, Fork Lift Certified, Personal Training, Microsoft Excel, Management, Troubleshooting, Fitness, Fitness Training, CPR Certified
Education
San Juan College 2009 — 2009
Basics, Undecided
Piedra Vista High School 2004 — 2006
Diploma
T-Mobile 2008 - 2010
Vavrinek, Trine, Day & Co., LLP 2005 - 2008
Education
San Jose State University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Finance
Crown Castle May 2014 - Present
Robinson Reservation Police Department December 2012 - March 2015
California State Military Reserve November 2013 - October 2014
T-Mobile May 2013 - May 2014
MetroPCS November 2008 - May 2013
Sprint Nextel September 2001 - November 2008
AT&T Wireless January 1999 - September 2001
CellularOne-SF April 1997 - January 1999
Redwood Coast Cellular December 1994 - April 1997
Skills
Spectrum Analyzer, Power Meters, CDMA, Wireless, iDEN, RAN, EVDO, RF Engineering, LTE, Microwave, 4G, 3G, Cellular Communications, RF, Telecommunications, Backhaul, CDMA2000, WiFi, Optical Fiber, Computer Network..., Antennas, Troubleshooting, Wireless Networking, Fiber Optics, Ethernet, T1
Education
Santa Rosa Junior College 2012 — 2012
Certificate, CPC832 Arrest and Firearms.
Zoe Barnum High School 1990 — 1994
Diploma
MediaTemple 2009 - Present
T-Mobile June 2002 - December 2006
Skills
Quotas, Training, Customer Experience, Wireless, Telecommunications, Human Resources, Salesforce.com, Customer Service, Customer Retention, Mobile Devices, Quality Assurance, Management, Sales Process, Project Management, Onboarding, Call Centers, Sales Operations, Networking, Process Improvement, Customer Satisfaction, Sales, Account Management, New Business Development, Team Leadership, CRM, Technical Support, Troubleshooting, Leadership, Cloud Computing, Social Networking, Strategic Partnerships, Cold Calling, Direct Sales
Education
Santa Monica College 2000 — 2003
AA, Business Administration
T-Mobile June 2014 - May 2015
Sprint March 2013 - June 2014
AAA Flexible Pipe Cleaning August 2011 - March 2013
Famous Footwear June 2010 - May 2011
Skills
Sales, Customer Service, Retail, Customer Experience, Customer Satisfaction, Call Centers, Time Management, Customer Retention, Inventory Management, Sales Management, Account Management, Merchandising, POS, Team Leadership, Mobile Devices
Education
Willis High School 2007 — 2011
High School Diploma
San Jacinto College
State Farm Insurance March 2012 - Present
T-Mobile September 2006 - March 2012
AT&T September 2003 - September 2006
Premier Fitness, Inc. 2003 - 2003
Skills
Telecommunications, Sales Management, Business Development, Leadership, Finance, Military Training, Personal Training, Sales, Team Building, Property & Casualty..., Mortgage Lending, Series 6, Series 63, Health Insurance, Disability Insurance, Commercial Insurance, Cold Calling, Insurance, Small Business, Life Insurance, Direct Sales, Fixed Annuities, Customer Satisfaction, Selling, Account Management, Call Centers, Training, Employee Benefits
Education
San Jacinto College 2003 — 2006
Pearland High School
Viaero Wireless November 2014 - Present
Comcast Cable August 2013 - November 2014
JMO Desserts LLC December 2012 - July 2014
Comcast Cable August 2012 - August 2013
T-Mobile June 2006 - August 2012
Sprint Nextel November 2004 - June 2006
Sprint Nextel February 2004 - October 2004
Sprint Nextel June 2003 - January 2004
Skills
Telecommunications, Account Management, Wireless, Sales Operations, Mobile Devices, Direct Sales, Leadership, Management, Customer Experience, Customer Retention, Customer Satisfaction
Education
San Jose State University 1997 — 2003
Bachelor of Fine Arts (BFA), Digital Media
Santa Teresa High School, San Jose, CA 1993 — 1997
High School Diploma, 3.8 GPA
AT&T - Technology Service Realization June 2015 - Present
AT&T March 2010 - January 2015
Cox Commuications January 2008 - August 2009
AT&T October 1998 - January 2008
T-Mobile 1996 - 1998
Turner Broadcasting System 1991 - 1996
United Airlines 1984 - 1991
Skills
Business Analysis, Telecommunications, Project Management, Integration, Vendor Management, Leadership, PMP, SDLC, Wireless, PMO, Program Management, Managed Services, Project Portfolio..., Software Project..., IT Strategy, Management, Project Delivery, Information Technology, Product Management, VoIP, IP, Enterprise Architecture, Cloud Computing, Unified Communications, Business Process..., Professional Services, Requirements Analysis, Product Development, Business Systems..., Networking, Solution Implementation, ITIL
Education
Santa Monica College 1984 — 1985
A H Parker High School 1973 — 1977
Cuong Tram Photography January 2005 - September 2015
Aeris Communications 2013 - 2015
T-Mobile 2006 - 2013
Sprint 2003 - 2006
Ford Motor Company 2000 - 2001
Skills
Solution Selling, Forecasting, Salesforce.com, Product Marketing, B2B, Unified Communications, Product Management, Marketing, Sales Presentations, Budgets, Cold Calling, Selling, Negotiation, Analysis, Team Building, Team Leadership, Email Marketing, Lead Generation, E-commerce, Business Planning, Customer Experience, Online Advertising, Online Marketing, Competitive Analysis, P&L Management, Sales, Enterprise Software, Mobile Devices, Strategy
Education
San Jose State University
B.S., Business Management
Leland High School
Robles Demolition Services LLC. November 2011 - Present
T-Mobile February 2009 - November 2011
UPS November 2004 - February 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Outlook, Process Improvement, Sales Management, Retail, Inventory Management, Budgets, Team Leadership, Customer Satisfaction, Time Management, Analysis, Team Building, Customer Service, Logistics, Project Management, Forecasting, Employee Training, Teamwork, Program Management, Business Strategy, Coaching
Education
University of Houston-Downtown 2007 — 2009
Management
San Jacinto College 2003 — 2006
Business, Management
Parkwood Elementary June 2014 - Present
T-Mobile June 2013 - June 2014
T-Mobile August 2012 - June 2013
T-Mobile February 2007 - June 2012
University of Houston-Clear Lake August 2011 - December 2011
University of Houston-Clear Lake August 2011 - December 2011
The Mobile Solution August 2006 - February 2007
Stein Mart February 2005 - July 2006
Skills
Transcription, Translation, Customer Experience, Retail, Spanish, Research, Social Media, Customer Service, Team Building, Sales, Time Management, Teamwork, Microsoft Word, Microsoft Office, PowerPoint, Team Leadership, Leadership Development, Event Planning, Retail Sales, Microsoft Excel, Community Outreach, Teaching, Strategic Planning, Staff Development, Wireless, Training, Critical Thinking, Social Networking, Coaching, Leadership, Higher Education, Interviews, Customer Retention, Management
Education
Texas Teachers Alternative Certification Program 2014 — 2014
Standard Certification, Bilingual Generalist EC-6
University of Houston-Clear Lake 2010 — 2012
Bachelor of Science, Psychology, Anthropology, and Women's Studies
San Jacinto College 2007 — 2009
Associate of Arts, General Studies
Vision Quest Consultants October 2014 - Present
T-Mobile September 2013 - October 2014
Skills
Excel, PowerPoint, Microsoft Office, SAP, Problem Solving, Process Improvement, Critical Thinking, Strategic Planning, Procurement, Customer Service, Logistics, Data Analysis, Supply Chain Management, Lean Tools, Leadership, Microsoft Excel, Microsoft Word, Management, Time Management, Sales, Training, Recruiting
Education
University of Houston, C.T. Bauer College of Business 2008 — 2012
Bachelor of Business Administration, Supply Chain Management
San Jacinto College 2007 — 2008
8x8, Inc. May 2015 - Present
T-Mobile May 2014 - Present
Google September 2012 - December 2013
Wells Fargo May 2012 - October 2012
BDS Marketing/Motorola July 2009 - July 2012
Bank of America June 2007 - June 2009
Skills
Product Marketing, Wireless, Sales Management, Account Management, Sales Operations, Direct Sales, Telecommunications, New Business Development, Solution Selling, Channel, Product Launch, Customer Service, Business Development, Team Leadership, Marketing Strategy, Advertising, Marketing, Salesforce.com, Customer Satisfaction, Sales Process, Mobile Devices, Customer Retention, Sales Presentations, Sales
Education
San Jose State University 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Marketing
La Quinta High School 1996 — 1998
AT&T September 2014 - Present
AT&T June 2014 - September 2014
AT&T April 2013 - May 2014
AT&T September 2012 - March 2013
AT&T May 2011 - August 2012
AT&T July 2010 - May 2011
T-Mobile May 2008 - September 2009
Skills
Telecommunications, Customer Satisfaction, Sales, Wireless, GSM, Sales Management, Customer Service, Customer Experience, Account Management, Retail, Sales Operations
Education
University of Houston-Clear Lake 2010 — 2012
BA Business Double Major, Management & Marketing
San Jacinto College
Associates, Business Administration
ICF International November 2014 - Present
Doorstep Delivery October 2012 - February 2013
Express Training Services June 2012 - September 2012
T-Mobile May 2012 - June 2012
Convergys November 2010 - July 2011
Taco Bell October 2009 - November 2010
In Loving Hands Inc. October 2007 - October 2008
Skills
Hospitality, Telephone Skills, Data Entry, Customer Satisfaction, Microsoft Office, Cashiering, Child Development, Event Planning, Non-profit Volunteer, Phone Etiquette, Customer Service, Time Management, Critical Thinking, Office Administration, Teaching Experience, Troubleshooting phones, Independent Contractor, Highly detail oriented
Education
International Academy of Design and Technology-Orlando 2013 — 2016
Building Information Modeling, Graphic Design, Interior Design, Construction, 4.0 GPA
Express Training Services 2012 — 2012
Certified Nursing Assistant
Santa Fe Community College 2007 — 2008
National Child Development Associate, 4.0 GPA
Wireless Advocates January 2015 - Present
T-Mobile October 2007 - October 2014
T-Mobile July 2010 - May 2011
T-Mobile October 2007 - July 2010
AT&T February 2006 - October 2007
AT&T February 1998 - January 2004
Skills
Telecommunications, Account Management, Sales Operations, Customer Retention, Wireless, Sales Management, Customer Experience, Solution Selling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Process, Call Centers, Management, Competitive Analysis, Mobile Technology, Salesforce.com
Education
Santa Rosa Junior College 1987 — 1988
High School, Business Development
Rancho Cotate High School 1984 — 1987
T-Mobile June 2014 - September 2014
ALDO Group May 2013 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Social Media, Social Networking
Education
Santa Clara University 2013 — 2017
Marketing, International Business, Entrepreneurship
Santa Clara University 2013 — 2017
Business/Commerce, General
University of Cape Town 2015 — 2015
TrueGrit Communications LLC July 2014 - Present
Pitney Bowes 2015 - 2015
Pitney Bowes 2015 - 2015
T-Mobile August 2012 - February 2014
North of Nine Communications September 2010 - August 2012
Microsoft October 2003 - July 2010
VeriSign August 2001 - August 2003
Cisco Systems August 1999 - August 2001
Sun Microsystems August 1997 - August 1999
Burson-Marsteller January 1996 - August 1997
Skills
Social Media, Analyst Relations, Public Relations, Editing, Messaging, Strategic Communications, Corporate Communications, Strategy, Internal Communications, Crisis Communications, Press Releases, Marketing Communications, Thought Leadership, Media Relations, Blogging, Reputation Management, Integrated Marketing, Writing, Brand Development, Storytelling
Education
San Jose State University 1982 — 1986
BA, Journalism, Political Science
Media Temple October 2014 - Present
Clickyfixie January 2009 - Present
T-Mobile October 2013 - August 2014
Motion Theory June 2013 - August 2013
Q Wireless Parts September 2012 - March 2013
Group Micro Computers 2013 - 2013
Best Buy August 2011 - February 2012
HappyDojo Games June 2011 - December 2011
In-N-Out Burger October 2009 - July 2011
OfficeMax June 2009 - August 2010
Skills
Microsoft Office, Photoshop, Salesforce.com..., Google Apps, Asana, Illustrator, IT Hardware Support, Computer Repair, WordPress, WordPress Design, Social Media Marketing, Mobile Applications, Web Design, Technical Support, Product Management
Education
Santa Monica College 2013 — 2016
Computer Science
T-Mobile February 2015 - Present
ManpowerGroup June 2012 - May 2014
Coupons.com June 2008 - November 2011
American Wireless February 2005 - February 2008
American Wireless February 2005 - January 2008
TGS Wireless August 2004 - January 2005
Sprint December 2001 - July 2004
Skills
Salesforce.com, Cross-functional Team..., Management, Training, Leadership, Marketing, Sales, Marketing Strategy, Recruiting, Process Improvement, Cold Calling, Performance Management, Social Media, Software Documentation, Quality Assurance, Leadership Development, Time Management, Selling, Business Intelligence, Change Management
Education
San Jose State University
Political Science
Villanova University 2013 — 2013
Certification, Green Belt Six Sigma
Fit Body Boot Camp June 2015 - Present
Baytech Web Design March 2015 - May 2015
Axcient September 2014 - March 2015
Self -Employed August 2010 - January 2015
T-Mobile May 2010 - September 2010
Skills
OS X, Microsoft Office, Microsoft Excel, Photoshop, Website Development, Mac OS X, PowerPoint, Social Media Marketing, Social Networking, Front-end, Adobe Creative Suite, Facebook, Event Planning, Teamwork
Education
San Jose State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Fry's Electronics October 2012 - Present
T-Mobile September 2007 - November 2008
Skills
Sales Operations, Digital Media, Social Media, Marketing Communications, Market Research, Visual Arts
Education
Temple University Japan 2008 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Santa Monica College 2007 — 2008
Bachelor of Arts (BA), Communication and Media Studies
SDL plc December 2014 - Present
NutriStyle April 2014 - Present
Consolidar November 2013 - Present
Via 121, Inc. October 2013 - Present
TNS North America April 2013 - September 2013
T-Mobile May 2012 - March 2013
Microsoft March 2010 - April 2012
T-Mobile USA September 2008 - March 2010
T-Mobile USA January 2008 - September 2008
Microsoft January 2005 - January 2008
Skills
Social Media, Wireless, Product Management, Consumer Insights, Competitive Analysis, Market Research, Product Marketing, Strategic Partnerships, Customer Insight, Strategy, Marketing Strategy, Business Strategy, Mobile Devices, Segmentation, Product Planning, Competitive Intelligence, Go-to-market Strategy, Cross-functional Team..., Market Analysis, Program Management, Product Development, Value Propositions, Analytics, Product Launch, Management, Telecommunications, Marketing, Product Innovation, Integrated Marketing, Pricing, Positioning, Entrepreneurship, Start-ups, CRM, Product Strategy, Leadership, Advertising, Product Lifecycle..., Partner Management, User Experience, Cloud Computing, Enterprise Software, Value Proposition, Strategy Development, Marketing Management, E-commerce, B2B, Mobile Technology, Consulting, Strategic Planning
Education
Santa Clara University 1987 — 1990
MBA
University of Portland 1981 — 1985
BSEE
AT&T Mobility January 2010 - Present
AT&T March 2009 - September 2009
T-Mobile December 2007 - February 2009
Sprint Nextel December 2006 - December 2007
Nortel Networks December 2005 - November 2006
CADVision February 2005 - December 2005
Skills
Wireless, GSM, Network Design, Communications Audits, Network Performance, RF Engineering, Network Optimization, LTE, Actix, WiMAX, 3G, CDMA, 4G, RF, UMTS, Taken LTE Courses by..., Certified SON Expert..., LTE Bronze Certified, Unix Shell Scripting, Business Objects, SQL Query, MapInfo
Education
San Jose State University 1998 — 2004
BS, Mechanical Engineering minor in Computer Science and EE
San Jose State University 1998 — 2004
Bachelor of Science, Mechanical Engineering
T-Mobile October 2006 - Present
Skills
Customer Experience, Wireless, Telecommunications, Direct Sales, Customer Satisfaction, Retail Sales, Mobile Devices, Sales, Retail, Cellular Communications, Sales Management, Store Management, Sales Process, Merchandising, Mobile Communications, Solution Selling, Team Leadership, Inventory Management, Management, Sales Presentations, Team Building, Coaching, Sales Operations, Customer Retention
Education
San Jose City College
T-Mobile January 2011 - Present
T-Mobile September 2009 - Present
Mt.Eden Physical Therapy August 2010 - May 2012
Skills
Goal-oriented..., Exceptional organization, Time Management, Learning Quickly, Written & Oral..., Physical Therapy, Rehabilitation, Team-oriented, PowerPoint, Coaching, Driving Results, Direct Sales, Customer Retention, Customer Satisfaction, Sales Operations, Telecommunications, CDMA
Education
San Jose State University 2008 — 2012
Bachelor of Science, Kinesiology
T-Mobile 2011 - Present
Etech Inc August 2010 - March 2011
HEB June 2008 - April 2009
Skills
Sales, Customer Service, Master Scheduling, Outbound Marketing, Microsoft Office, Paperwork, Employee Training, Cash Management, Cashiering, Cold Calling
Education
San Jacinto College 2009 — 2014
Political Science and Government
South Houston High School 2005 — 2009
High School Diploma
PowerSchool Group LLC August 2015 - Present
T-Mobile September 2014 - July 2015
Ross Stores July 2012 - September 2014
San Jose State University February 2014 - May 2014
San Jose State University August 2013 - December 2013
Ross Stores June 2013 - August 2013
Akbayan, Pilipino-American Organization at San Jose State University June 2012 - May 2013
Akbayan, Pilipino-American Organization at San Jose State University June 2011 - June 2012
Akbayan, Pilipino-American Organization at San Jose State University September 2009 - May 2010
Fry's Electronics 2009 - 2009
Skills
Microsoft Office, Event Planning, Social Awareness, Community Outreach, Student Organizations, Social Networking, Research, Teamwork, PowerPoint, Customer Service, Public Relations, Editing, Mitigating Theft & Fraud, Intellex, Minimizing Operational..., Community Organizations, Time Management, Facebook, Public Speaking, Leadership, Fundraising, Critical Thinking, Social Media, Microsoft Word, Event Management, Microsoft Excel, Training, Nonprofits, Team Leadership, Community Service, Program Development, Team Building, Recruiting, Windows, OS X, Wazagua, CCTV, Blogging, Access, Data Analysis, Management
Education
San Jose State University 2009 — 2014
Bachelor's Degree, Communication Studies Business Minor
Fremont High School 2005 — 2009
High School Diploma
T-Mobile October 2000 - Present
AMD March 1996 - September 2000
Good Samaritan Health System/HDI April 1991 - September 1995
Skills
Employee Relations, Human Resources, Performance Management, Labor Relations, Deferred Compensation, HRIS, Talent Acquisition, Organizational Design, Workforce Planning, Talent Management, Customer Service, Payroll, HR Policies, Succession Planning, Employee Engagement, Management, Change Management, Conflict Resolution, Training, Recruiting, Management Development, Affirmative Action, Strategic Leadership, Incentive Programs, Internal Audit, Performance Improvement, Employment Law, Telecommunications, Healthcare, Occupational Health, JCAHO, Negotiation, Leadership Development, Employee Benefits, Private Investigations, New Hire Orientations, Call Centers, Onboarding, Leadership, Personnel Management, Learning and Development, Diversity, Investigations, Unemployment Claims, Employee Counseling, Union Negotiations, Call Center, Diversity & Inclusion
Education
San Jose State University 1993 — 1996
Master, Public Administration
San Jose State University 1982 — 1985
BA, Psychology
NCR Corporation October 2013 - July 2014
Loews Hotels July 2011 - October 2013
Islands Restaurants November 2009 - July 2011
T-Mobile June 2008 - October 2008
Skills
Sales, Strongly self-motivated, Oral & Written..., Social Skills, Management, Business, Competence in Teamwork, Customer Oriented, Interpersonal Skills, Critical and Analytical..., Adaptability, Cloud Computing, Solution Selling, CRM, Managed Services, SaaS, Communication
Education
Santa Monica College 2012 — 2016
BC Forward October 2014 - Present
T-Mobile September 2013 - September 2014
The National Hispanic University November 2012 - September 2013
Skills
Troubleshooting, Active Directory, Microsoft Office, System Administration, Windows, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Leadership, Event Planning, Research, Team Leadership, Team Building, Microsoft Excel
Education
San Jose State University 2015 — 2017
Bachelor of Science (BS), Business Administration and Management, General
The National Hispanic University 2011 — 2013
T-Mobile June 2011 - February 2013
Crispers, LLC June 2008 - June 2009
Skills
Highly Dedicated, Work Ethic, Morality, Computer Hardware, Customer Service, Customer Satisfaction
Education
San Jacinto College 2011 — 2013
Associate's degree, Computer Science, Junior
University of Central Florida 2009 — 2010
None, Computer Science, Freshman
T-Mobile April 2014 - Present
Boys and Girls Club of Santa Barbara October 2012 - October 2014
Mac Mechanic April 2010 - January 2011
RadioShack January 2010 - May 2010
Apple April 2009 - January 2010
AT&T April 2007 - January 2009
Card Payment Solutions June 2006 - January 2007
Make It Work May 2005 - December 2005
Skills
Social Media, Video Production, Film Production, Online Marketing, Web Design, Computer Repair, Computer Graphics, Computer Hardware, Cloud Computing, Retail, Retail Management, Sales Support, Sales Process, Pre-sales Technical..., on-sit, Microsoft Office, Apple Remote Desktop, Apple, Apple Software, Spanish, Customer Service, Customer Satisfaction, Customer Experience, Customer Loyalty, Graphics Software, Graphic Design, Music Production, Music Videos, Web 2.0, Mac, OS X, iPhone, Sales Operations, Store Management
Education
Santa Barbara City College 2004 — 2006
Design and Applied Arts
Santa Barbara High School 2000 — 2004
High School
Raul Yzaguirre School for Success August 2012 - Present
Amy Sasser Photography January 2010 - Present
Aaron's Sales & Lease Ownership June 2011 - April 2012
Rosetta Stone November 2010 - June 2011
PLS Financial Services March 2009 - June 2009
Greensheet July 2007 - February 2009
T-Mobile August 2003 - July 2007
ACE Cash Express August 2001 - August 2003
Check 'N Go January 2000 - August 2001
Skills
Sales, Management, Process Improvement, Leadership, Direct Sales, Digital Marketing, Marketing Strategy, Recruiting, Advertising, Budgets, Marketing Communications, Sales Management, Coaching, Training, Sales Process, Microsoft Excel, Social Media, Advertising Sales, Change Management, Lead Generation, Program Management, Public Speaking, Microsoft Office, Operations Management, Team Building, PowerPoint, Public Relations, Customer Satisfaction, Profit, Leadership Development, Negotiation, Social Media Marketing, Retail, Customer Retention, Performance Management, Team Leadership, Inventory Management, Call Center, Event Planning, Relationship Management, Salesforce.com, Project Management, Business Development, Marketing, Strategic Planning, New Business Development, P&L Management, Team Management, Account Management, Online Advertising
Education
University of Houston-Clear Lake 2012 — 2014
Master's Degree, Literature, 3.75
University of Houston-Clear Lake 2009 — 2011
BA, Humanities
San Jacinto College 2003 — 2009
Associate of Arts, Business Administration
Amazon.com December 2009 - Present
T-Mobile August 2005 - December 2009
The Parsons Group Inc October 2004 - July 2005
Sears, Roebuck and Co. January 2000 - January 2004
Skills
Tax, Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Analysis, Auditing, Customer Satisfaction, Financial Accounting, General Ledger, International Tax, Invoicing, Journal Entries, SAP
Education
University of California, Santa Barbara 2002 — 2004
B.A., Business, Economics, Accounting
Santa Barbara City College 1999 — 2002
A.A., Liberal Studies
Verizon Wireless January 2014 - Present
www.reviewus.com September 2013 - Present
Texas Sportfishing Yacht Sales March 2013 - Present
T-Mobile February 2006 - April 2013
Alert Cellular January 2001 - February 2006
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Oil and Hazardous..., Direct Sales, Brazilian Jiu Jitsu
Education
University of Houston-Clear Lake 2012 — 2015
San Jacinto College 2010 — 2012
Associate's degree, Business Administration, Management and Operations
MarketStar July 2013 - May 2014
T-Mobile September 2010 - July 2013
Brookstone October 2010 - February 2011
Skills
Wireless, Wireless Networking, Management, Marketing, Sales, Sales Management, Operations Management, Event Planning, Event Management, Supervising, Training, Employee Training, Sales Operations, Technology, Microsoft Excel, PowerPoint, Photoshop, Digital Photography, Music, Music Theory
Education
San Jacinto College 2007 — 2009
T-Mobile November 2012 - Present
AT&T July 2011 - November 2012
Comcast Cable August 2009 - July 2011
HSBC November 2004 - August 2009
Skills
New Business Development, Customer Service, Coaching, Management, Sales, Team Building, Team Leadership, Retail, Sales Management, Direct Sales, Cold Calling, Contract Negotiation, Leadership, Sales Operations, Sales Process, Marketing
Education
San Joaquin Delta College
Associate of Arts (A.A.)
St. Marys High School
Ameriprise Financial Services, Inc August 2001 - Present
T-Mobile August 2000 - June 2001
Oracle Corporation, Global e-Business Solutions January 1999 - June 2000
EDS Corporation, e-Solutions Consulting July 1997 - January 1999
Philips Electronics, Strategic Systems August 1996 - July 1997
Knight-Ridder, Inc April 1996 - August 1996
PriceWaterhouseCoopers May 1991 - April 1996
Skills
Strategic Financial..., Financial Advisory, Marketing Strategy, Qualified Retirement..., Estate Tax Planning, Relationship Marketing, Management, CRM, Strategy
Education
University of California, Los Angeles 1986 — 1990
Bachelor’s Degree, Business/Managerial Economics
Santa Clara University
Master of Business Administration
QPS Engineering, LLC August 2015 - Present
Verge Mobile LLC November 2014 - August 2015
Noor Communications, Inc. October 2013 - October 2014
T-Mobile April 2009 - May 2013
Best Buy November 2004 - November 2008
Bally Total Fitness May 2005 - August 2005
Skills
Retail, Sales, Customer Satisfaction, Customer Retention, Leadership, Merchandising, Customer Experience, Sales Process, Sales Operations, Store Management, Retail Sales, Account Management, Inventory Management, Management, Customer Service, Microsoft Office, Direct Sales, Team Building, Team Leadership, Sales Management, Training, Time Management, Telecommunications, Wireless, Employee Training, Hiring, Visual Merchandising, Coaching, Leadership Development, Strategic Planning, Loss Prevention, Inventory Control, Mobile Devices, Teamwork, Store Operations
Education
Horn Drafting and CAD Center 2015 — 2015
CAD/CADD Drafting and/or Design Technology/Technician
University of Houston-Clear Lake 2005 — 2008
Bachelor of Business Administration (BBA), Management and Marketing
San Jacinto College 2001 — 2005
Business Administration and Management, General
Deer Park High School 1998 — 2002
Diploma, General Studies
Crestwood Behavioral Health February 2015 - Present
San Joaquin County Office of Education October 2013 - February 2015
San Joaquin County Office of Education April 2012 - October 2013
Crestwood Behavioral Health August 2010 - April 2012
T-Mobile September 2007 - March 2010
Sprint Nextel March 2007 - September 2007
Best Buy September 2006 - March 2007
Dillard Trucking dba Dillard Environmental Services March 2005 - December 2005
Republic Services March 2002 - April 2005
Skills
Troubleshooting, Cabling, Software Installation, Networking, Surveillance, Active Directory, Technical Support, Management, Security, Integration, Windows Server, Project Management, Telecommunications, LAN-WAN, Customer Satisfaction, VoIP, Windows 7, System Deployment, Customer Service, Telephone Systems, Project Planning, Testing, Public Speaking, Microsoft Office, PowerPoint, Leadership, Teaching, Data Center, Training, Wireless Networking, Computer Hardware, System Administration, Windows, Network Security, TCP/IP, Cisco Technologies, Cloud Computing, Strategic Planning, Hardware, Kaseya, Enterprise Wireless, Remote User Support, Apple Sercers, Apple Support, iOS, Chromebook Deployment..., Google Apps, Android Deployment, Microsoft Exchange, IP CCTV
Education
San Joaquin Delta College 2000 — 2007
AT&T 2011 - Present
Self Employed August 1999 - August 2011
AT&T Mobility August 2008 - 2010
AT&T Wireless November 2007 - August 2008
T-Mobile March 2005 - October 2007
Skills
B2B, Selling, Telecommunications, Wireless, CRM, Sales, Customer Service, Direct Sales, Solution Selling, Marketing, SEO, Managed Services, Account Management, VoIP, Mobile Devices, Strategy, Management
Education
San Jose State University 2014 — 2018
Business
San Jose State University 1999 — 2010
Hilton Nasa Clear Lake June 2014 - June 2015
Burnett Staffing Specialists / Choice Staffing Services February 2009 - January 2015
DiCentral September 2012 - May 2013
McJunkin Red Man September 2011 - October 2011
Biocel Technologies September 2008 - November 2009
BASF June 2008 - June 2008
T-Mobile March 2006 - June 2007
Brown & Shapiro LLP March 2003 - March 2005
Miresco August 2002 - March 2003
Skills
Marketing, Sales, CRM, Customer Service, Human Resources, Negotiation, Budgets, Account Management, Applicant Tracking..., Sales Operations, Microsoft Office, Sourcing, PowerPoint, Cold Calling, Technical Recruiting, Program Management, Time Management, Vendor Management, Microsoft Excel, Lotus Notes, Spreadsheets, Outlook, Team Leadership, SAP, Access, Office 365, SharePoint, Project Management, Recruiting, Training, Employee Relations, Management, Leadership
Education
San Jacinto College
Business Administration and Management
T-Mobile July 2013 - August 2015
Stephen C. O'Connell Center August 2010 - October 2012
Shands Hospital at the University of Florida May 2012 - August 2012
Macy's May 2011 - February 2012
Skills
Retail, Retail Sales, Customer Service, Cashiering, Loss Prevention, Styling, Window Displays, Fashion, Sales, Merchandise, Assortment, Facebook, Cpr Certified, Health Education, PowerPoint, Microsoft Office, Microsoft Word, Social Networking, Inventory Management, Public Speaking, Research, Social Media
Education
Santa Fe College 2015 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Florida 2008 — 2012
Bachelors of Science, Health Education
Inside The Gators July 2015 - Present
The Agency at UF June 2015 - Present
Footstone Photography December 2014 - August 2015
Oak Hall School August 2014 - August 2015
T-Mobile January 2014 - May 2014
Regal Entertainment Group April 2011 - May 2014
Skills
Public Speaking, Public Relations, Marketing Communications, Customer Service, Highly personable, Friendly Personality, Social Networking, Social Skills, Sales, Facebook, Leadership, Social Media, Advertising, Blogging, Social Media Marketing, Microsoft Word
Education
University of Florida 2015 — 2017
Bachelor of Science (B.S.), Public Relations
Santa Fe College 2012 — 2015
Associate of Arts (AA), Journalism, 3.5 GPA
F.W. Buchholz High School 2009 — 2012
High School Diploma, General Studies, 3.1 GPA
Northwestern Mutual October 2014 - Present
T-Mobile July 2013 - September 2014
Grading Curve February 2013 - September 2014
Alternative Digital Printing March 2008 - February 2013
Skills
Customer Service, Leadership, Microsoft Office, PowerPoint, Microsoft Word, Team Leadership, Social Media, Public Speaking, Time Management
Education
University of California, Santa Barbara 2006 — 2010
Bachelor of Arts (B.A.), Economics
Santa Barbara City College 2011 — 2013
Pre-Medicine/Pre-Medical Studies
Glendora High School 2006 — 2010
High School, General Education, A+
T-Mobile June 2012 - Present
Seattle University January 2014 - Present
Nyhus Communications July 2009 - July 2010
Edelman September 2007 - July 2009
Alltel August 2005 - July 2006
Western Wireless January 1999 - July 2006
Washington State House of Representatives September 1996 - January 1999
Owens Davies Mackie November 1993 - September 1996
United States Senate 1990 - 1993
Skills
Government Affairs, Regulatory Strategy, Strategic Communications, Legislative Relations, Regulatory Affairs, Public Policy, Government Advocacy, Policy Analysis, Community Engagement, Legislative Issues, Telecommunications..., Tax Policy
Education
Santa Clara University School of Law 1986 — 1989
JD
University of Washington 1981 — 1985
BA
Olympia High School 1977 — 1981
Looking for a position in an Administrative setting, also open to customer service and retail March 2015 - Present
Ken's Window Cleaning LLC August 2010 - March 2015
Answering Solutions for Funeral Service December 2012 - August 2013
Dr. Ruben J. Martinez D.D.S. February 2010 - September 2012
Cottonwood Mall Dental Practice September 2009 - February 2010
T-Mobile March 2006 - September 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Event Planning, Data Entry, Administrative..., Social Media, Time Management, Research, Leadership, Budgets, Office Management, Team Building, Training, Office Administration, Teamwork, Human Resources, Editing, Public Relations, Fundraising, Social Networking, Negotiation, Recruiting, Accounts Payable, Process Scheduler, Invoicing, Telephone Skills, Spreadsheets, Accounts Receivable, Problem Solving, QuickBooks, Facebook, Communication
Education
Santa Fe Community College 2002 — 2004
Dental Assisting Certificate, Dental Assisting/Assistant
T-Mobile February 2015 - Present
Pocket Pool Productions September 2009 - Present
Skills
Film Production, Short Films, Film Editing, Direct Sales, Sales Management, Sales, Camera Operation, Creative Writing
Education
San Francisco State University 2009 — 2015
Bachelor's degree, Film/Cinema/Video Studies
Whole Foods Market July 2014 - Present
Whole Foods Market February 2011 - July 2014
Whole Foods Market September 2009 - February 2011
Whole Foods Market June 2008 - September 2009
Whole Foods Market June 2007 - June 2008
T-Mobile February 2006 - June 2007
Skills
Customer Service, Outlook, Microsoft Office, Data Entry, PowerPoint, Sales, Microsoft Excel, Inventory Management, Time Management, Microsoft Word, Teamwork, Social Media, Merchandising, Social Networking, Retail, Facebook, Leadership, OS X, Research, Illustrator, Troubleshooting, Windows 7, Microsoft Windows, Mac OS X, Access Via, Parallels, Critical Thinking, Writing, Oral Communication, Interpersonal Skills, Analytical Skills, Problem Solving, Multi-cultural Skills
Education
San Jose State University 2011 — 2014
Bachelor of Arts (B.A.), Behavioral Sciences
Fairfield High 1999 — 2003
High School Diploma
T-Mobile September 2014 - Present
T-Mobile November 2010 - September 2014
T-Mobile October 2005 - November 2010
Skills
Retail, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Store Management, Merchandising, Inventory Management, Sales Presentations, Outlook, Visual Merchandising, Microsoft Office, Coaching, Hiring, Time Management, Store Operations, Team Building, Teamwork, Sales Management, Sales, Management, Team Leadership, Customer Service, Sales Operations, Customer Retention
Education
Santa Monica College
T-Mobile September 2013 - Present
T-Mobile February 2011 - August 2013
JPMorgan Chase March 2009 - February 2011
JPMorgan Chase (Formerly Washington Mutual Bank) November 2005 - January 2009
JPMorgan Chase (Formerly Washington Mutual Bank) May 2004 - October 2005
Verizon Wireless February 2000 - October 2003
Bank of America June 1995 - February 2000
CenturyLink (Formerly Qwest) December 1994 - June 1995
Premera Blue Cross (Formerly Blue Cross of Washington and Alaska) July 1994 - December 1994
CenturyLink (Formerly Qwest) January 1993 - July 1994
Skills
Analytics, SDLC, Project Management, Databases, SAS, Oracle, Software Documentation, Business Analysis, COBOL, Business Intelligence, Data Warehousing, Program Management, Analysis, Microsoft SQL Server, PL/SQL
Education
San Jose State University 1980 — 1981
Meteorology
University of San Francisco 1977 — 1979
Mathematics
T-Mobile August 2007 - July 2014
Keri Systems August 2000 - August 2006
Skills
Leadership, Management, Customer Satisfaction, Sales, Sales Operations, Telecommunications, Wireless, Sales Management, Quotas, Direct Sales, Customer Retention, Customer Experience, Cellular Communications, Account Management, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership
Education
San Jose State University 2012 — 2014
Bachelor of Science (BS), Business Administration (Marketing), Junior
Magic by Rob 2009 - Present
BreWingZ Sports Bar & Grill October 2014 - May 2015
T-Mobile September 2013 - June 2014
Leslies Swimming Pool Supply January 2013 - September 2013
Skills
Magicians, Stage, Comedy, Entertainment, Improvisation, Close-up Magic, Stage Magic and Comedy
Education
Coder Camps
Full stack ASP.NET programming
San Jacinto College
General Studies
National Parking & Valet December 2010 - Present
T-Mobile June 2014 - June 2015
Propark America February 2013 - June 2013
Skills
Android, Customer Service, Sales, Customer Satisfaction, Team Leadership, Leadership, Microsoft Word, Troubleshooting, Time Management, Negotiation, Teamwork, Customer Experience, iOS, Team Building, Customer Retention, PowerPoint, Microsoft Office
Education
San Joaquin Delta College 2015 — 2015
California State University-Sacramento 2013 — 2015
Bachelor of Science (BS), Biochemistry
Monterey Peninsula College 2010 — 2013
Associate of Science (A.S.), Chemistry
Next Issue Media May 2015 - Present
T-Mobile January 2014 - May 2015
GraphScience Inc July 2013 - December 2013
GraphScience Inc November 2012 - July 2013
FICO January 2009 - July 2010
FICO July 2007 - December 2008
AT&T May 2006 - August 2006
Skills
Predictive Modeling, Optimization, A/B testing, Credit Scoring, Software Development, MySQL, Product Management, Programming, Java, HTML, CSS, JavaScript, jQuery, Relational Databases, Usability Testing, Social Media Advertising, Online Marketing, Web Analytics, User Experience Design
Education
Santa Clara University 2010 — 2012
Master of Science (M.S.), Computer Science and Engineering
University of California, Berkeley 2003 — 2007
Bachelor of Science (BS), Industrial Engineering and Operations Research
T-Mobile February 2014 - Present
Skills
Product Marketing, Marketing Management, Product Management, Strategy, Marketing Strategy, Strategic Partnerships, Mobile Devices, Program Management, Marketing, Vendor Management, Account Management, Positioning, CRM, Lead Generation, B2B, SaaS, Marketing Communications, Message Development, Messaging, Local Marketing, Training Delivery, Cross-functional Team..., Management
Education
Santa Clara University 2002 — 2005
MBA, MBA
Seattle University 1992 — 1996
BABA, International Business/Spanish
Galpin Motors, Inc. Ford, Lincoln, Mercury, Mazda, Volvo, Aston Martin, Lotus, Spyker and Honda March 2012 - Present
T-Mobile November 2010 - March 2012
Skills
Customer Retention, Vehicles, Sales Process, Direct Sales, Sales Management, Sales, Customer Satisfaction, Customer Service, Automotive, Marketing
Education
Santa Monica College 2008 — 2011
Political Science and Government
T-Mobile September 2014 - Present
Deckers Brands April 2012 - June 2014
Skills
Photoshop, Digital Illustration, Digital Photography, Social Media Marketing, Social Media, Business Development, Online Journalism, Blogging, Visual Merchandising, Promotions, Public Speaking, Public Relations, Research, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Illustrator, Social Networking, Adobe Creative Suite, Event Planning, Teamwork, Small Business, Outside Sales, Sales Management, Presentation Skills
Education
Santa Barbara City College 2014 — 2015
Associate of Arts (AA), Communication and Media Studies
The Art Institute of California-Los Angeles 2012 — 2014
Associate of Arts (A.A.), Fashion Merchandising
Schaumburg High School 2007 — 2011
High School, High School/Secondary Diplomas and Certificates, 3.5
T-Mobile March 2014 - Present
SOREO In Home Support Services, LLC January 2011 - Present
Platinum Vapes March 2013 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Retail, Sales, Social Media
Education
San Jose State University 2011 — 2016
Bachelor's Degree, Accounting and Finance
Independence High School 2007 — 2011
VTA January 2015 - Present
Reliance Auto Body & Paint September 2012 - January 2015
T-Mobile January 2010 - September 2012
Skills
SAP ERP, QuickBooks, Accounts Payable, Accounts Receivable, Account Reconciliation, Journal Entries, Payroll, Sales Tax, Financial Reporting, Retail Sales, Customer Service, Microsoft Excel, PowerPoint, Outlook
Education
San Jose State University
Bachelor degree, Accounting
MassagePanda August 2015 - Present
T-Mobile June 2014 - Present
Brand Affinity Technologies June 2013 - November 2013
San Jose State Spartan Shops/Dining Commons May 2012 - June 2013
FinishLine Retail Concepts November 2011 - February 2012
Barneys New York May 2011 - August 2011
Elliot Smith's Tiger Basketball Camp June 2010 - August 2011
Skills
New Business Development, Management, Sales, Retail, Marketing, Customer Service, Inventory Management, Leadership, Customer Satisfaction, Time Management, PowerPoint, Microsoft Word
Education
San Jose State University 2010 — 2015
In Progress, Business Administration and Management, 4th Year
Gateway High School 2006 — 2010
AVERRO October 2013 - December 2014
Eddie Bauer November 2011 - September 2013
BabyLegs/United Legwear Co LLC June 2010 - November 2011
T-Mobile December 2006 - June 2009
Eureka Technocrats-T-Mobile contractor March 2006 - December 2006
BJ's Restaurant & Brewery October 2003 - October 2004
Best Buy May 2002 - May 2003
Deloittle & Touche LLP December 2000 - August 2001
Sears Roebuck & Co March 1999 - November 2000
Skills
Merchandising, Analysis, Forecasting, Management, Marketing, Product Development, Sales, Project Planning, Budgets, E-commerce, Retail, Customer Service, Pricing, Strategic Planning, Logistics, Cross-functional Team...
Education
University of Colorado Denver 2007 — 2008
Business Analysis Program
San Jose State University
Santa Teresa High School
Infanta Lambanog March 2013 - Present
SVI Studios May 2012 - Present
T-Mobile July 2006 - Present
Skills
Adobe Creative Suite, Branding & Identity, Web Design, Photography, Photo Editing, Illustration, Digital Illustration, Vector Illustration, Product Marketing, Photoshop, Illustrator, InDesign, Lightroom, Typography, Sales, Customer Service, Direct Sales, Sales Operations, Customer Satisfaction, Retail, Microsoft Office, Customer Retention, Sales Process
Education
San Jose State University 2008 — 2012
Bachelor of Arts (B.A.), Design Studies - Emphasis on Graphic Design
San Jose State University 2008 — 2012
Minor - Art History and Visual Culture, Graphic Design
Lumber Liquidators March 2012 - Present
T-Mobile February 2011 - April 2012
State Farm Insurance October 2008 - January 2009
AT&T Mobility August 2006 - October 2008
AutoUSA February 2005 - March 2006
Beneficial Financial Group February 2003 - October 2004
Skills
Sales, Training, Sales Management, Marketing, Management, Recruiting, Customer Service, Online Advertising, Time Management, Retail, Telecommunications, Blogging, Human Resources, Insurance, Microsoft Excel, Real Estate, Loans
Education
San Jacinto College 2011 — 2012
High School Diploma 1992 — 1996
Costco Wholesale January 2013 - Present
Comcast Cable January 2010 - January 2013
T-Mobile 2005 - 2009
Skills
Workforce Planning, Forecasting, Schedules, Call Centers, Workforce Management, Hiring, Performance Management, Vendor Management, Process Scheduler, Process Improvement, Cold Calling, PeopleSoft, Team Building, Payroll, Training
Education
University of Phoenix 2001 — 2004
Associate of Arts (AA), Business/Commerce, General
Santa Monica College 1974 — 1975
EdCast Inc May 2014 - Present
SCU Law School HelpDesk January 2013 - April 2014
T-Mobile May 2011 - September 2011
Cisco Systems May 2010 - September 2010
Skills
Objective-C, C, HTML, CSS, JavaScript, PHP, Java, Photoshop, Illustrator, Presentations, Git, Web Design, Software Design, iOS development, iOS, Software Engineering, Mobile Devices, User Interface Design, Web Development, Mobile Applications, User Experience, Web Applications
Education
Santa Clara University
Bachelor's Degree, Web Design and Engineering
T-Mobile March 2015 - Present
T-Mobile October 2013 - March 2015
Orange & Company September 2011 - July 2013
Starbucks Coffee Company 2008 - August 2011
Starbucks Coffee Company 2007 - 2008
Starbucks Coffee Company 2004 - 2007
Starbucks Coffee Company 2002 - 2004
Starbucks Coffee Company January 2001 - 2002
Wild Planet Toys August 1998 - December 2000
Skills
Cross-functional Team..., Team Building, Retail, Customer Service, Start-ups, Leadership Development, Business Strategy, Product Management, Product Marketing, Strategy, Management, Brand Development, Marketing Strategy, Innovation, P&L Management, Business Planning, Competitive Analysis, Product Development, Brand Management
Education
San Francisco State University, College of Business
MSBA, Business Administration
University of Oregon
BA, History, Latin American Studies
Wireless Advocates July 2012 - Present
Shoreline Management & Consulting Services, LLC May 2008 - Present
The Cellular Connection May 2011 - April 2012
Brightstar January 2010 - May 2011
T-Mobile September 2005 - May 2008
Visionworks of America January 2000 - September 2005
Barnes & Noble College September 1994 - January 2000
Skills
Telecommunications, Strategy, Business Strategy, Leadership, Team Leadership, Retail, Training, Sales, Budgets, Negotiation, Inventory Management, Wireless, Customer Experience, Financial Analysis, Mobile Devices, Sales Management, Product Management, Account Management, New Business Development, Vendor Management, Strategic Planning, Change Management, Customer Retention, Sales Operations, Performance Management, Management, Business Development, Direct Sales, Start-ups, B2B, P&L Management, Cross-functional Team..., Customer Satisfaction, Competitive Analysis, Strategic Partnerships, Sales Process, Product Marketing, CRM, Team Building, Forecasting, Selling, P&L, Salesforce.com, Coaching, Solution Selling, Business Planning
Education
San Jose State University
Verizon October 2013 - Present
REI November 2011 - Present
T-Mobile October 2006 - June 2009
Cingular/AT&T Wireless July 2005 - March 2006
Skills
Sales, Customer Service, Visual Merchandising, Screening Resumes, New Hire Training, Organizational..., Bilingual-English/Spanis..., Communication Skills
Education
University of California, Santa Barbara 2009 — 2012
Bachelors of Science, Geology/Earth Science
Santa Barbara City College 2007 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Edmonds Community College January 2015 - Present
Clutch - weareclutch.com 2014 - Present
Bellevue College June 2012 - Present
Xtra Impact April 2010 - Present
T-Mobile June 2013 - January 2014
Smartpathllc March 2012 - August 2013
Evergreen State Fairgrounds June 2011 - September 2011
Foreclosure Solutions NW April 2010 - December 2010
DEFAULT LIST LLC April 2010 - December 2010
Evergreen Freedom Foundation April 2010 - June 2010
Skills
Program Management, Fundraising, Strategy, Marketing, Management, Public Relations, Budgets, Customer Service, Training, Project Management, Team Building, Advertising, Marketing Strategy, Social Media, Account Management, Public Speaking, Creative Direction, Event Management, Non-profits, Social Networking, Online Marketing, Nonprofits, Social Media Marketing, Marketing Communications, Cross-functional Team...
Education
San Jose State University 1986 — 1989
Master's degree, BS - Recreation Administration - Marketing
San Jose State University 1996 — 1999
MS, Recreation Administration; Public Administration
Bellevue College 2010 — 2012
Certification, Web Marketing Specialist
Bellevue College 2010 — 2012
Certificate, Project Management
Metropolitan Transit Authority of Harris County April 2015 - Present
Sprint January 2014 - March 2015
T-Mobile October 2012 - November 2013
The Home Depot February 2011 - October 2012
ESPN Radio 97.5 January 2012 - June 2012
Student Video Network May 2011 - May 2012
EGMN January 2011 - May 2012
Sears May 2006 - April 2009
Skills
Sales, Marketing Communications, Management, Sales Management, Coaching, Sales Operations, Salesforce.com, Microsoft Office, Radio Broadcasting, Podcasting, Broadcast Journalism, News Writing, Sports Writing, Adobe Audition, Final Cut Pro, Breaking News, Broadcast, Non-linear Editing, Play-by-play, AP Style, Radio Producing, Linear Editing, Social Media, Social Media Marketing, Social Networking, Customer Service, Facebook, Conflict Resolution, Transportation..., Public Transport, Public Speaking
Education
University of Houston 2010 — 2012
Bachelor of Arts (B.A.), Broadcast Journalism, 3.2
San Jacinto College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Keller Williams Realty - Santa Barbara March 2013 - Present
Cannon Entertainment, Inc March 2014 - Present
The Doran William Cannon Trust February 2008 - Present
Santa Barbara Police Department October 2009 - Present
Monterrey Lighting Corporation January 2007 - January 2008
MicroMLS November 2004 - January 2007
T-Mobile April 2002 - August 2005
Skills
Competitive Analysis, Social Networking, Real Estate, SEO, PPC, Microsoft Office, Microsoft Excel, Microsoft Publisher, Microsoft Certified..., Google Analytics, Google Adwords, Google Groups, Google Docs, Ebay Sales, Customer Service, Customer Retention, Customer Experience, Letter Writing, Point of Contact, Sales Management, Sales Process, Salesforce.com, ACT!, Windows, Wireless, Web Applications, YouTube, Outlook, Sales Operations, Leases, Key Account Management, Funding, Supervision, Debate, Flexibility, Feedback, New Business Development, Newsletters, New Business..., Negotiation, Networking, Volunteering, Client, CRM, Social Media Marketing, Public Relations, Business Networking, Business Development, Business Intelligence, Training
Education
University of California, Santa Barbara 2007 — 2011
Bachelor of Arts (B.A.), Sociology, 3.81
Santa Barbara City College 1993 — 1998
Transfer to UCSB, Physical and Biological Anthropology
Animal Law Enforcement Academy 2012 — 2012
Certificate of Completion, Animal Law and Veterinary Care, A
Sherman Oaks Center for Enriched Studies 1988 — 1993
High School Diploma, Speech & Debate, College Prep, etc.
Los Altos School District August 2014 - Present
T-Mobile March 2009 - July 2014
Gonzales Unified School District October 2011 - August 2013
Salinas Union High School District August 2008 - June 2010
Boys and Girls Clubs of America August 2007 - January 2008
Skills
Sales, Customer Service, Sales Operations, Account Management, Coaching, Sales Management, Salesforce.com, Sales Presentations, Customer Satisfaction, Team Leadership, Team Building, Selling, Leadership, Teaching, Event Management
Education
San Jose State University 2012 — 2014
Secondary Education, Single Subject Credential, Physical Education Teaching and Coaching
San Jose State University 2009 — 2012
MA, Kinesiology
Fresno State University 2006 — 2008
BA, Communicaiton
One-Com November 2010 - Present
First Responder Network Authority (FirstNet) 2015 - 2015
First Responder Network Authority (FirstNet) 2015 - 2015
Clearwire May 2009 - November 2010
T-Mobile 2004 - 2009
Spatial Dynamics Corporation 2002 - 2004
Pagoo 2001 - 2002
Intira 1999 - 2001
Iridium 1998 - 1999
Pacific Bell Mobile Services 1996 - 1997
Skills
Telecommunications, Engineering, Hardware, Network Operations, Wireless, Program Management, Start-ups, VoIP, Team Building, Product Management, Vendor Management, Strategic Planning, Mobile, Capacity Planning, Process Improvement, Process Engineering, Wireless Networking, Computer Network..., Mobile Devices, RF
Education
Santa Clara University - Leavey School of Business 1991 — 1993
MBA, Business Administration - General
University of California, Los Angeles 1977 — 1982
BS, Electrical Engineering
T-Mobile February 2008 - Present
Skills
Quotas, Wireless, M2M, Cellular Communications, Telecommunications, 4G, Customer Retention, Customer Experience, Direct Sales, Sales Operations, Mobile Devices, Customer Satisfaction, Mobile Technology, Solution Selling, Call Centers, Sales Process, GSM, Product Marketing, Sales, Store Management, Mobile Communications, Team Leadership, Hiring, Broadband, Customer Acquisition, LTE, Management, Retail, Employee Training, Profit, Recruiting, Team Building, Training, Inventory Management, Coaching, 3G, Merchandising, Mobile Broadband, Handsets
Education
Santa Fe Community College
TTR January 2010 - November 2012
T-Mobile November 2008 - January 2010
T-Mobile November 2006 - January 2010
T-Mobile 2006 - 2010
Verizon Wireless 2000 - 2004
Sound Advice Cellular June 1997 - November 2000
Skills
Sales Tax, Use Tax, Tax, Tax Controversy, State Taxation, Tax Audits, Local Taxation, Wireless, Sales Management, Salesforce.com, Sales Operations, Sales Presentations, Sales Process, Account Management, Key Account Management, Key Account Development, Training, Training Delivery, Cold Calling Experience, Retail Sales, Major Account..., Product Support, Customer Support, Contract Negotiation, Proposal Writing, Report Writing, National Accounts, Fortune 500 Account..., Sales, Selling, Product Management, Customer Retention, Solution Selling, P&L Management, Auditing, New Business Development, Leadership, Direct Sales, Strategic Partnerships, Customer Satisfaction, Business Development, Pricing, Start-ups, Forecasting, Management, P&L, Cold Calling, Cross-functional Team..., US Tax, Call Centers
Education
Santa Clara University 1993 — 1994
English History
The Delphian School 1989 — 1993
High School, Liberal Arts and Sciences, General Studies and Humanities
Kaiser High School 1988 — 1989
T-Mobile April 2013 - Present
T-Mobile February 2011 - April 2013
T-Mobile December 2008 - February 2011
T-Mobile January 2007 - December 2008
T-Mobile July 2005 - January 2007
Microscan Systems December 2002 - September 2003
Interobject Systems 2000 - 2002
Skills
Marketing, Marketing Strategy, Product Marketing, Product Management, Mobile Technology, Mobile Applications, Cross-functional Team..., Direct Marketing, Pricing, Competitive Analysis, Marketing Communications, Brand Management, Brand Awareness, Loyalty Marketing, Go-to-market Strategy, Wireless, Tablets, Mobile Devices, Product Requirements, Product Planning, Product Launch, Subscription
Education
University of Washington, Michael G. Foster School of Business 2003 — 2005
MBA, Marketing
Santa Clara University 1995 — 1999
BS, Economics
Genesco Inc. February 2013 - May 2014
T-Mobile August 2008 - August 2009
Ministère de l'Education Nationale October 2007 - May 2008
Jackalope, Inc March 2002 - September 2007
Sitel March 2007 - July 2007
Skills
Executive Support, Legal Writing, Travel Planning, Multitasking Skills, Public Speaking, Events Coordination, Team Leadership, Customer Service, International Relations, Sales, Politics, Research, Policy Analysis, Management, English, Government, Detail Oriented, Organization Skills, International Business, Retail Purchasing, Data Entry, Administrative..., Office Administration, International Purchasing, Proofreading, Microsoft Office, Social Media, Computer-literate..., Vendor Relations, Editing
Education
American University of Paris 2009 — 2010
Master's of Arts, International Affairs
The College of Santa Fe 2002 — 2006
Bachelor's of Arts, Political Science
Paola Loves To Shop 2009 - Present
T-Mobile November 2010 - March 2011
Terry Hines & Associates February 2009 - August 2009
Education
San Francisco State University 2006 — 2009
Marketing
San Francisco State University, College of Business 2006 — 2009
Marketing, Business
First Point Group August 2014 - December 2014
WCOMGROUP July 2013 - September 2013
BMac Wireless February 2013 - June 2013
Optima Network Services September 2012 - January 2013
Huawei April 2012 - August 2012
Huawei August 2011 - October 2011
T-Mobile November 2010 - January 2011
AT&T January 2008 - September 2009
Skills
Telecommunications, Mobile..., Telecommunication..., Wireless, CDMA, LTE, UMTS, Microwave, Wireless Networking, GSM, 4G, 3G, Fiber Optics, RF, IP, WiMAX, Transmission, Troubleshooting, Broadband, Ethernet, VoIP, Cisco Technologies, System Deployment, Mobile Telephony, Anritsu Certified, Networking, Testing, Computer Network..., RAN, T1, 2G, Software Installation, Optical Fiber, WCDMA, Cellular Communications, Network Design, Cabling, Routers, Telephony, SDH, LAN-WAN, WiFi
Education
Santa Monica College 1989 — 1991
Liberal Arts
Santa Monica College 1989 — 1991
Information Technology
Group Health Cooperative February 2014 - Present
T-Mobile August 2011 - Present
StudentCare 2008 - July 2011
Safeco Insurance 2007 - 2008
Microsoft April 2006 - June 2007
Applied Biosystems September 2004 - January 2006
Hewlett-Packard September 1999 - July 2002
Oracle September 1998 - September 1999
Compaq/Tandem June 1990 - February 1998
Tandem Computers 1990 - 1998
Skills
Business Intelligence, SDLC, Program Management, Integration, Requirements Analysis, Web Applications, JIRA, SQL, Project Management, ITIL, Process Improvement, Software Development, Testing, Databases, Quality Assurance, Software Documentation, Analysis, SOX Compliancy, PCI standards and audit
Education
San Jose State University
M.S., Cybernetic Systems
San Jose State University
B.S., Business Administration
Hitachi Data Systems February 2013 - Present
BlueArc February 2007 - Present
Symmetricom 2007 - October 2009
BlueArc February 2007 - April 2008
Apex Systems, Inc. August 2006 - November 2006
T-Mobile 2006 - 2006
Level 3 Communications (Formery Williams / Wiltel Comm) September 2000 - 2006
GAC January 2000 - September 2000
Wide Area Mgmt Svc's (WAMS) 1998 - 2000
ADP, Inc 1985 - 1998
Skills
IP, Telecommunications, Servers, Network Architecture, Ethernet, Network Administration, Computer Network..., Networking, Management, Testing, SDH, Storage, TCP/IP, Data Center, Unix, SaaS, NAS, Cloud Computing, Enterprise Software, Hardware, Pre-sales, SAN
Education
St. Gregorys University 2004 — 2006
ASBA
San Jose State University 1998 — 1999
Network and Telecommunications Technology Certification
PlumChoice August 2013 - Present
Regulated Things, LLC September 2012 - Present
Chirp, Inc. July 2012 - July 2013
T-Mobile February 2009 - June 2012
MagNet Solutions July 2008 - February 2009
Sun Microsystems April 2007 - July 2008
Sun Microsystems June 2005 - April 2007
Sun Microsystems March 1999 - June 2005
Society of Hispanic Professional Engineers (SHPE) March 1998 - March 2002
SIEMENS-PYRAMID, SAN JOSE, CA January 1998 - March 1999
Skills
Program Management, Six Sigma, Software Development..., Recruiting, Cloud Computing, Product Management, Software Development, Cross-functional Team..., Unix, Project Management, Process Improvement, Enterprise Software
Education
San Francisco State University, College of Business
MBA
University of California, San Diego
BS
John F Kennedy High School
T-Mobile May 2009 - Present
SMC Networks November 2005 - February 2009
Nimax - Division of Ingram MIcro July 2005 - November 2005
Ingram Micro April 2004 - July 2005
Skills
Account Management, Business Development, Enterprise Software, Leadership, Product Management, Sales, Sales Operations, Business Strategy, Forecasting, Negotiation, Pre-sales, Sales Management, Salesforce.com, Direct Sales
Education
Santa Ana College 1996 — 1998
Mathematics
F5 Networks July 2015 - Present
Sprint July 2013 - July 2015
Clearwire (Acquired by Sprint) December 2007 - June 2013
RadioFrame Networks June 2003 - June 2006
T-Mobile September 2000 - June 2003
Skills
GPRS, 3G, SNMP, GSM, LTE, WiMAX, Testing, Test Planning, Wireless, Troubleshooting, SS7, Linux, MPLS, CDMA, Integration, Cisco Technologies, Quality Assurance, QoS, Solaris, Unix, TCP/IP, Wireless Networking, Telecommunications, RADIUS, Networking, System Testing, Routers, System Deployment, ATM networks, WiFi, IP, 4G
Education
San Jose State University 1993 — 1997
Bachelor of Science (BS), Computer Science
Kaiser Permanente June 2008 - Present
Axiant LLC January 2008 - May 2009
T-Mobile 2006 - 2007
The Brodia Group 2002 - 2005
Skills
Oracle, Toad, Databases, Access, Program Management, Microsoft Office, PowerPoint, Management, Business Analysis, SQL, Vendor Management, Process Improvement
Education
San Francisco State University, College of Business 1995 — 1997
Bachelor of Science (BS), Business Administration and Management, Marketing
Ericsson September 2013 - Present
Cheryl Kervin, Attorney at Law April 2007 - Present
Black & Veatch July 2012 - August 2013
Ridge Communications November 2010 - July 2012
Clearwire 2010 - 2010
T-Mobile August 2005 - April 2007
Tetra Tech / Whalen January 1999 - August 2005
Draughon Professional Association 1996 - 1996
Skills
Contract Negotiation, Real Estate, Zoning, Site Acquisition, Vendor Management, Process Improvement, Property Management, Telecommunications, Strategic Planning, Corporate Law, Negotiation, Project Planning, Site Development, Management, Contract Management, Mergers, Budgets, Wireless, Team Building, Construction, Construction Management, Entitlements, Engineering, Business Development, Leases, Cellular Communications, CDMA, RF, 4G, Mergers & Acquisitions
Education
Santa Clara University - Leavey School of Business 1995 — 1998
Masters, Business Administration
Santa Clara University School of Law 1994 — 1997
Juris Doctor, Law
Southern Oregon University 1990 — 1994
BA, Political Science and French
Washington Mutual Card Services 2007 - 2008
Ross Stores, Inc 2006 - 2007
PrO Unlimited 2006 - 2006
T-Mobile 2005 - 2006
Bank of America 2002 - 2005
Bank of America May 2001 - December 2002
Skills
Web Design, Project Management, HTML, Databases, CSS, Adobe Acrobat, Photoshop, Customer Service, PHP, Microsoft Word, Outlook, Data Entry, Dreamweaver
Education
The Art Institute of Pittsburgh Online Division 2007 — 2009
Web Design, Web Design
Merrill West High School
San Francisco State University
Strata Law Group, PLLC October 2011 - Present
Carol Bailey & Associates, PLLC November 2009 - July 2011
T-Mobile February 2009 - July 2009
Wolfe-Leinbach, P.S. May 2004 - July 2005
Skills
Mediation, Legal Research, Courts, Family Law, Trial Practice, Litigation, Legal Writing, Arbitration, Civil Litigation, Trials, Legal Assistance, Westlaw, Alternative Dispute...
Education
St. Mary's University School of Law 2005 — 2008
Doctor of Law (JD)
Santa Clara University 2001 — 2004
Political Science
Seattle Prep
T-Mobile BSAT-Mobile2006 - 2008
T-Mobile 2005 - 2006
Education
San Jose State University 1983 — 2003
T-Mobile April 2009 - Present
Circuit City June 2008 - March 2009
Circuit City September 2007 - June 2008
Circuit City October 2006 - September 2007
Circuit City November 2003 - September 2006
Circuit City November 1998 - November 2003
Education
University of Florida - Warrington College of Business Administration 2002 — 2004
Santa Fe Community College 1997 — 2001
AA, Business Administration
Bloomingdale Senior High School 1995 — 1997
gothamCulture June 2014 - Present
SkyFu, Inc. October 2011 - February 2014
T-Mobile 2012 - 2012
COMPA Industries, Inc. October 2010 - October 2011
POWTEC, LLC May 2008 - May 2010
My Gym Silverdale and Federal Way November 2003 - March 2008
Terix Computer Service May 2000 - October 2003
Maternal Concepts, Ltd. February 1994 - October 1999
Skills
Accounting, Payroll, Financial Analysis, Budgeting, Financial Management, Financial Reporting, Start-ups, Non-profits, Quickbooks, Accounts Payable, Forecasting, Budgets, Strategic Planning, Management, Project Planning, Data Analysis, Program Management, Business Intelligence
Education
University of Washington, Michael G. Foster School of Business 2009 — 2011
MBA, Business Administration and Management, General
Santa Clara University 1988 — 1992
BS, Political Science
Cabinet Medical D'Exploration Vasculaire April 2015 - Present
Confidential January 2007 - Present
Geneva Worldwide, Inc July 2006 - Present
The Brooklyn Hospital Center September 2009 - April 2011
Vascular Rotation, Brooklyn Hospital September 2010 - December 2010
Echo Cardiac Rotation, Roosevelt Hospital May 2010 - September 2010
T-Mobile February 2007 - May 2010
St. Luke's-Roosevelt Hospital January 2009 - May 2009
Peter Hermann Leathergoods July 2005 - July 2006
Sean, Inc October 1998 - May 2005
Skills
Wireless, Telecommunications, Mobile, C++, Java, Retail Management, Mobile Devices, Echocardiography, Leadership, Medicine, Customer Service, Cardiology, Doppler, Sales
Education
Sanford-Brown Institute-New York 2009 — 2011
Associate of Science (A.S.), CVT
Brown Institute 2009 — 2010
Doctorate, Medicine
Doctorat of Medicine 1985 — 1992
Baccalaureat of Science, Medicine
Walmart.com May 2011 - Present
eBay August 2010 - December 2010
Japantown Merchants Association March 2009 - May 2010
LetsTalk.com August 2007 - October 2008
T-Mobile August 2004 - August 2007
Skills
Merchandising, Omniture, E-commerce, Analytics, Retail, Web Analytics, Online Marketing, Strategy, Marketing, Social Media, Social Media Marketing, SEO, Forecasting, Facebook, Sales Operations, Online Advertising, Social Networking, Customer Retention, Event Management
Education
San Jose State University 2001 — 2005
B.S., Marketing
Concur October 2008 - Present
Expedia, Inc. November 2007 - October 2008
T-Mobile May 2006 - September 2007
Evergreen Group April 2005 - April 2006
The Mosaic Company April 2001 - April 2005
eCharge Corporation February 1999 - January 2001
Boeing November 1997 - February 1999
ETAK, Inc. June 1996 - November 1997
ETAK Inc June 1995 - June 1996
Skills
Captivate, Dreamweaver, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Adobe Fireworks, Adobe Acrobat, Access, MS Project, Producer, FrontPage, FrameMaker, Illustrator, Authorware, HTML, RoboHelp, RoboDemo, Photoshop
Education
Institute of Organizational Development 2014 — 2014
Organization Development Certification, Organizational Development
Coaches Training Institute
Certification Program, Life Coaching Training
San Jose State University
--, English Literature / Anthropology
Seattle Language Institute
--, Hindi Language and Culture
University of California, Los Angeles
--, English Literature
Genworth US Mortgage Insurance November 2014 - Present
JP Morgan Chase October 2008 - October 2014
CitiFinancial January 2008 - September 2008
Countrywide Full Spectrum Lending July 2004 - October 2007
T-Mobile February 2003 - April 2004
Skills
Cross Selling, Customer Service, Finance, Financial Services, Loans, Management, Mortgage Lending, New Business Development, Portfolio Management, Sales, Sales Management, Training, Residential Mortgages, Small Business Lending, Mortgage Banking, Customer Retention, Credit, Banking, Refinance, Loan Origination, FHA, Consumer Lending, Credit Analysis, Risk Management, Relationship Management, Negotiation, Investments
Education
San Joaquin Delta College 1996 — 1998
Associate of Arts, Humanities
Beyer High School 1992 — 1996
High School Diploma, General Education
SPS - Strategic Products and Services February 2013 - Present
PAETEC 2011 - February 2013
T-Mobile August 2009 - January 2011
Cogent Communications November 2008 - August 2009
Verizon Wireless June 2002 - March 2008
Skills
Data Center, Cloud Computing, Co-location, Wireless, Unified Communications
Education
San Jacinto College
Liberal Arts
T-Mobile April 2015 - Present
T-Mobile USA, Inc. 2009 - April 2015
ACL Wireless 2008 - March 2009
360 Wireless, Inc 2006 - 2008
American Connections 2000 - 2005
TouchBase January 1993 - January 2000
Skills
Wireless, Retail, B2B, Account Management, Direct Sales, Telecommunications, Sales Management, Strategic Partnerships, Cellular Communications, Mobile Communications, Sales, Customer Retention, Mobile Devices, Selling, Customer Experience
Education
Santa Monica College 1990 — 1993
Business
Paychex June 2012 - Present
Staples January 2012 - June 2012
T-Mobile October 2006 - December 2010
T-Mobile April 2005 - September 2006
Skills
Sales Operations, Recruiting, Management, Sales, Strategy, Customer Retention, CRM, Finance, Customer Service, Leadership, New Business Development, Salesforce.com, Cold Calling, Analysis, Store Management, HR Policies, Store Operations, Account Management, Sales Management, Training, B2B, Sales Process, Time Management, Sales Presentations, Customer Satisfaction, Strategic Planning, Team Building
Education
San Jose State University 2004 — 2007
Bachelor of Science (B.S.), Business Administration - Marketing
West Valley College 2002 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Zendesk September 2015 - Present
Xactly Corp June 2013 - September 2015
Xactly Corp October 2012 - June 2013
Xactly Corporation November 2010 - October 2012
Target June 2010 - October 2010
T-Mobile August 2009 - May 2010
Skills
Salesforce.com, SaaS, CRM, Sales Operations, Leadership, Sales Process, Analytics, Product Management, Lead Generation, Enterprise Software, Professional Services, Cloud Computing, Strategic Partnerships, Business Intelligence, Solution Selling, Workday
Education
San Jose State University 2005 — 2009
B.S., Business Management
Ultegra Financial Partners July 2015 - Present
Veracity Credit Consultants July 2014 - August 2015
Wordbank LLC November 2013 - July 2014
Wordbank LLC May 2012 - October 2013
T-Mobile March 2001 - April 2012
Crispin Porter + Bogusky January 2009 - May 2009
The Franchise Builders February 2007 - August 2007
Skills
Marketing Strategy, Digital Media, Google Adwords, Strategy, Social Media Marketing, SEO, Advertising, Email Marketing, Marketing, SEM, Digital Marketing, Sales, InDesign, Social Media, Web Analytics, PPC, Mobile Marketing, Social Networking, Search Advertising, Conversion Optimization, Digital Strategy, Online Advertising, International Marketing, Google Analytics, Lead Generation, Copywriting, Brand Development, Web Design
Education
University of Colorado Boulder 2005 — 2009
BS, School of Journalism- degree in Advertising with emphasis in Marketing
Santa Rosa Junior College 2002 — 2004
General coursework, Transfer student
BNY Mellon March 2015 - Present
BNY Mellon April 2013 - Present
T-MOBILE USA, INC August 2008 - October 2012
T-MOBILE USA, INC March 2008 - August 2008
T-Mobile November 2006 - March 2008
Skills
Customer Experience, Customer Retention, Direct Sales, Customer Satisfaction, Sales Operations, Sales Management, Retail Sales, Account Management, Mobile Communications, Recruiting, Team Coaching, Team Management, Team Leadership, Business Strategy, Analytics, Business Audit, Retail, Coaching, Marketing Strategy, Strategic Planning, Social Media Marketing, Sales, Leadership, Management, Social Media, Microsoft Office
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2012 — 2015
Master of Business Administration (MBA), Finance, Accounting
UC Davis 2004 — 2006
Bachelor of Arts (B.A.), Economics, 3.481
Santa Monica College 2001 — 2004
Stanford Children's Health Lucile Packard Children's Hospital Stanford October 2012 - Present
T-Mobile May 2008 - July 2014
Santa Clara Valley Medical Center July 2011 - October 2012
San Jose State University August 2010 - December 2011
Education
San Jose State University 2006 — 2011
BS, Health Science
Apple, August 2011 - Present
T-Mobile December 2006 - October 2010
T-Mobile May 2004 - October 2010
T-Mobile November 2005 - January 2006
The Connection January 2002 - May 2004
Human Initiatives, Inc September 2003 - December 2003
Online January 2000 - January 2002
Sir Speedy Printing January 1993 - January 1995
Plain Rap Printing January 1990 - January 1995
Skills
Call Centers, Leadership, Management, Sales, Troubleshooting
Education
UCLA 1995 — 1996
BS)1001 Associate Degree, Science
Santa Monica College 1993 — 1995
AD, Applied Science
T-Mobile 2012 - January 2013
Aurora Networks 2009 - 2012
Skills
Telecommunications, Wireless, Cellular Communications, Product Management, Mobile Devices, Product Development, Cross-functional Team..., Microsoft Excel, Retail, Customer Service, Management, Team Leadership, Project Management, Sales, Team Building, CAD, Databases, CAD/CAM Software, Finance, Business Analysis
Education
San Jose State University 2009 — 2011
Bachelor's Degree, Finance, Accounting, Economics
Nike April 2012 - June 2013
Carrington College May 2011 - April 2012
Eastco Diversified Services August 2009 - January 2011
T-Mobile July 2003 - October 2005
Skills
Fundraising, Marketing, Event Planning, Management, Customer Service, Public Speaking, Budgets, Employee Relations, Operations Management, Social Media, PowerPoint, Human Resources
Education
San Jose State University
Bachelor's of Science, Exercise Physiology
T-Mobile January 2009 - Present
T-Mobile January 1999 - December 2003
Skills
Management, Vendor Management, Recruiting, Sales Management, Process Improvement
Education
University of Houston 2000 — 2003
Business, Ethics, Finance
San Jacinto College 1998 — 2000
Mathematics, Economics, Psychology
Allison James Estates & Homes Elite December 2013 - Present
Wireless Evolution January 2012 - November 2013
T-Mobile 2009 - 2011
San Diego Padres Baseball Club November 1997 - November 1999
Atlanta Braves June 1990 - November 1997
Skills
Business Development, Direct Sales, Solution Selling, Sales Management, Start-ups, Cloud Computing, Quotas, Sales Process, Wireless, Sales Operations, Selling, Salesforce.com, Sales, Retail
Education
Santa Clara University 1987 — 1992
Economics
Bellarmine
T-Mobile July 2007 - Present
Starbucks March 2004 - July 2007
Gap Inc. October 2001 - March 2004
Skills
Job Coaching, Personal Development, Customer Service, Customer Service..., Bottom Line Growth
Education
Merrill F West High School 1998 — 2002
Diploma Earned, English
San Joaquin Delta College
Discontinued Temporarily
T-Mobile February 2011 - Present
T-Mobile March 2002 - February 2011
Education
Sandhills Community College 1996 — 1998
Associate's degree, Business Administration and Management, General
AT&T Portables September 2012 - Present
T-Mobile July 2009 - June 2012
NATIONAL PORTRAIT PROMOTIONS October 2008 - October 2009
Skills
Critical thinker adept..., Extensive knowledge of..., Rapid revenue, profit..., Expertly directs..., Experience in strategic..., Marketing analysis,..., Due diligence.
Education
Stratford University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, freshman
Santa Fe College 2006 — 2007
Associate's Degree, Construction Management
T-Mobile November 2004 - Present
Skills
Sales Management, Telecommunications, Direct Sales, Wireless, Sales, Customer Experience, Solution Selling, Mobile Devices, Team Leadership, Customer Service, Retail, Team Building, Merchandising, Inventory Management, Store Management, Coaching, Retail Sales, Recruiting
Education
Santa Fe Community College
netPolarity, Inc. August 2014 - Present
Solix Technologies May 2013 - September 2013
T-Mobile February 2012 - January 2013
Sprint April 2009 - December 2011
AT&T Mobility August 2008 - March 2009
Nordstrom October 2005 - May 2008
Skills
Enterprise Software, Lead Generation, Salesforce.com, Training, Management, Leadership, Account Management, Sales, Recruiting, Customer Retention, Sales Management, Customer Service, Customer Satisfaction, Cold Calling, Direct Sales, Merchandising, New Business Development, Networking, Teamwork, Sales Process, Sales Operations, Solution Selling, Strategic Partnerships, Marketing, Telecommunications, Technical Recruiting, Contract Recruitment
Education
San Jose State University
Business Administration and Management
Barracuda (NYSE: CUDA) March 2015 - Present
BCforward July 2014 - March 2015
T-Mobile March 2014 - July 2014
RadioShack October 2013 - March 2014
Montalvo Arts Center 2012 - 2012
Skills
Microsoft Office, Google Docs/Drive, Google Web Services, Windows, OSX, Android, Linux, Adobe Photoshop, Adobe Lightroom, Time Management, Research, Graphic Design, Photoshop, Art Exhibitions, Sales Operations, Customer Service, Sales, Training, Leadership, Public Speaking, Retail, CRM, Supply Chain, Management, Team Leadership, Team Building, Inventory Management, Logistics
Education
San Jose State University 2006 — 2013
Bachelor of Arts (B.A.), Art History and Visual Culture
Wells Fargo September 2014 - Present
market source May 2013 - Present
Primary Staffing January 2013 - Present
Curtiss-Wright Surface Technologies January 2012 - Present
T-Mobile January 2012 - Present
Metro PCS January 2008 - Present
T-Mobile May 2012 - August 2012
24 Hour Fitness February 2011 - May 2011
Kaiser Elementary January 2006 - January 2007
Education
Los Amigos High School
High School Diploma
Santa Ana College
Associates of Arts Degree
AT&T Mobility November 2012 - Present
AT&T September 2011 - September 2012
T-Mobile November 2010 - September 2011
Education
University of Houston-Victoria 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Jacinto College 2009 — 2012
Associate's degree, Business Administration and Management, General
T-Mobile October 2012 - July 2013
Math Enrichment Summer Program June 2012 - August 2012
Education
University of California, Berkeley 2013 — 2015
San Jose State University 2011 — 2012
Thermon Manufacturing Company February 2015 - Present
NASA November 2011 - February 2015
T-Mobile June 2007 - February 2014
USRA August 2008 - September 2009
USRA August 2007 - August 2008
Skills
Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, PTC Creo, AutoCAD, CAD, Customer Service, Engineering, Finite Element Analysis, Mechanical Engineering, PowerPoint, Research, SolidWorks
Education
University of Houston 2011 — 2014
Bachelor of Science (BS), Mechanical Engineering/Mechanical Technology/Technician
San Jacinto College 2008 — 2011
Associate of Arts (AA), Engineering
Kung Fu Heroes October 2013 - April 2014
Mediabistro's Social Gaming and Gambling Summit December 2012 - December 2012
Sandbox Strategies March 2011 - August 2011
T-Mobile February 2009 - July 2011
T-Mobile 2007 - 2008
National Wushu Training Center 2005 - 2006
Skills
Sales, Public Relations, Marketing, Customer Service, Retail, Blogging, Social Marketing, Social Networking, Facebook Marketing, SEO, Google Adwords, YouTube, Sales Operations, Social Media, Social Media Marketing, Coaching, Microsoft Office, Adobe Creative Suite, Web Design, Photoshop, Digital Photography, Video Editing, Game Design, Facebook, Press Releases, Brand Development, WordPress, Content Strategy, Photography
Education
UC Irvine, Extension 2013 — 2014
Social Media Studies
Santa Monica College 2011 — 2013
Game and Interactive Media Design
University of California, Riverside 2006 — 2008
Biological Sciences
T-Mobile April 2011 - Present
Medco July 2010 - January 2011
UnitedHealth Group February 2007 - August 2010
Chase September 2009 - July 2010
Skills
Computers, Microsoft Excel, PowerPoint, Coordination
Education
Sanford-Brown Institute-Tampa 2009 — 2010
Dipolma, Pharmacy Technician/Assistant
T-Mobile March 2014 - Present
Amor Cafe and Tea May 2013 - March 2014
Skills
Customer Service, Customer Satisfaction, Computer Repair, Computer Proficiency, Team Management, Leadership, Team-oriented
Education
San Jose State University 2012 — 2013
AT&T Home Solution ConsultantAT&TSeptember 2011 - August 2012
T-Mobile November 2010 - August 2011
Skills
Management, Sales, Social Networking, Social Skills, Social Media Marketing
Education
University of Houston 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
San Jacinto College 2010 — 2012
Associate's degree, Business Administration and Management, General