T-Mobile Call Center
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Customer service: 1 (800) 866-2453 Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom
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T-Mobile Call Center Employees
Day Dreams Vacations January 2015 - Present
Avon January 2010 - Present
Pitney Bowes June 2006 - April 2008
T-mobile Call Center 2004 - 2006
Skills
Hair Care, Skin Care, Fragrance, Beauty Industry, Cosmetics, Sales, Customer Service, Team Building, Retail, Training, Management, Leisure Travel, Travel Planning, Online Travel, Travel, Adventure Travel, Cruises, Cruise Lines, Luxury Cruise, River Cruises, Group Cruises, Disney Vacations, Destination Weddings, Honeymoons, Flight Planning, Travel Insurance, International Travel, Tahiti
Education
Penn Foster 2014 — 2015
Career Diploma, Tourism and Travel Services Management, 95
Penn Foster 2007 — 2008
Wildlife/Forestry Conservation, Wildlife Forestry Conservation
Travel Agent Academy
CTC, Tourism and Travel Services Marketing Operations
Travel Agent University
The Travel Institute
Tourism and Travel Services Management
Deschutes Brewery May 2015 - Present
Trini's Treasures April 2012 - May 2015
Sunshine Retirement Living April 2014 - April 2015
Mary Kay Inc. February 2013 - December 2014
Therapeutic Resources, Inc. April 2013 - October 2013
The Riverhouse Hotel & Convention Center January 2012 - May 2013
St. Charles Medical Center February 2011 - October 2011
T Mobile Call Center 2009 - 2010
Waterleaf Architecture 2007 - 2009
LSW Architects 2002 - 2007
Skills
Payroll, Human Resources, Accounts Payable, New Hire Orientations, Accounts Receivable, Recruiting, Employee Relations, Budgets, Training, Data Entry, Employee Benefits, Onboarding, ADP Payroll, Microsoft Excel, Accounting, Benefits Administration, QuickBooks, Customer Service, HRIS, Accounts..., Benefits Management, Outlook, PowerPoint, Microsoft Word, Microsoft Office, FMLA, Employee Handbooks, Compensation & Benefit, Retail, Teamwork, Inventory Management, Staffing Services, Temporary Staffing, Permanent Staffing, Medical Staffing, Executive Staffing, Executive Support, Executive..., Appointment Scheduling, Meeting Planning, Events Coordination, Networking
Education
Colorado Technical University-Online 2013 — 2014
Bachelor of Business Administration (B.B.A.)-Human Resources Management, Human Resources Management and Services
Central Oregon Community College
Rise Services February 2014 - Present
Adecco March 2013 - August 2013
Xerox July 2012 - March 2013
T-mobile Call Center January 2012 - April 2012
Homecare Workers April 2011 - August 2011
TRG, Customer Solutions March 2010 - May 2011
Wal-Mart October 2008 - October 2009
Springmaid Wamsutta July 2007 - December 2007
Claire's Accessories June 2005 - June 2007
Skills
Caregiving, Customer Service, Customer Satisfaction, Call Center, Time Management, Management, Inventory Control, Loss Prevention, Cash Flow, Microsoft Office, POS, Team Leadership, Troubleshooting
Education
Pioneer Pacific College 2014 — 2015
Associate of Applied Science, Medical Assisting
Central Oregon Community College 2009 — 2011
Associates, General Transfer
T-Mobile Call Center 2012 - 2012
West Corporation December 2010 - May 2011
Skills
Great People Skills, Organized Multi-tasker, Hard worker, Always Punctual, Trustworthy, Follow Directions
Education
McKay High School 2001 — 2006
Spokane Falls Community College
UC Clermont Learning Center April 2012 - May 2013
Verizon Wireless May 2010 - February 2011
T-Mobile June 2009 - November 2009
T-Mobile Call Center January 2009 - May 2009
Wireless Gone Wild April 2007 - November 2007
CINGULAR WIRELESS November 2006 - March 2007
Skills
Java, C#, Operating Systems, JavaScript, PHP, HTML 5, CSS3, HTML, CSS, SQL, Access, Microsoft SQL Server, Visual Studio, Programming, Eclipse, OOP, Programming Languages, C++, SaaS, Responsive Web Design, Web Development, Web Design, AngularJS, MongoDB, Node.js
Education
Northern Kentucky University 2013 — 2015
Bachelor's degree, Computer Science
University of Cincinnati ClermontSophomore 2011 — 2013
Associate's degree, Information Technology
Amelia High school 2001 — 2003
McNicholas High School 1999 — 2000
Joe Charbonneau Presentations October 2009 - Present
DISH Network Corporate October 2006 - October 2009
T-Mobile Call Center September 2004 - September 2006
Joe Charbonneau Presentations Inc. January 2004 - September 2004
Tele-tech - Call Center Operations June 2002 - January 2004
NEXTEL Communications September 1998 - June 2002
Skills
Microsoft Office, Dreamweaver, Photoshop, Training Delivery, Presentations, Sales, Call Center, Staff Supervision, Instructional Design, Graphic Design, Entrepreneurship, Computers, Project Management, Corporate Communications, Customer Service, Customer Retention, Webmaster Services, Quality Assurance, Motivational Speaking, Leadership Development, Captivate, HTML, Team Building, Team Leadership, Leadership, Training, Call Centers, Management, Employee Training, Coaching, Customer Satisfaction
Education
Arapahoe Community College 2002 — 2003
PLATTE College 1991 — 1992
Dooley Household September 2008 - Present
RC Transcription April 2013 - August 2013
T-Mobile Call Center October 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, English, Windows, Outlook, Public Speaking, Editing, Social Media, Customer Service, Data Entry, Proofreading, Strategic Planning, Leadership, Research, Social Networking, Event Planning, Negotiation, Marketing, Public Relations, Fundraising
Education
Tennessee Technology Center at Athens 2011 — 2011
Administrative Office Assisting, Health Information/Medical Records Technology/Technician
Pigeon Forge High School 2000 — 2004
High School Diploma, High School courses
Crittenden Adult Care December 2013 - Present
Crittenden Adult Services February 2011 - Present
Hospice Advantage LLC February 2013 - March 2013
Suwannee Medical Personnel February 2011 - November 2011
Various of Nursing Facilities and Home Health Cares October 2003 - February 2011
T-Mobile Call Center September 2002 - August 2003
Allied Data System January 2001 - February 2002
Firstar Bank July 1999 - August 2000
Texas Commerce Bank, North Dallas Bank, Nation Bank June 1995 - December 1998
Skills
Healthcare, Vital Signs, Hospitals, Home Care, Cpr Certified, Medical Terminology, Patient Safety, Nursing, Elder Care, Acute Care, Direct Patient Care, Customer Service, Microsoft Word, Microsoft Office, Rehabilitation, Microsoft Excel, PowerPoint, First Aid, Blood Pressure, Data Entry, Lockbox, Troubleshooting, BLS, Healthcare Management, Medication..., EMR, Medical Billing, Inpatient, Medicaid, Cerner, Medicare, Medical Records, Healthcare Information..., CPR Certified
Education
Colorado Technical University 2011 — 2013
Associate's degree, Science in Health Administraction Services
Milwaukee Business Training Institute 1987 — 1987
Certificate, Business Office Assistant Program, 3.2
Smyrna High School November 2012 - Present
Carl's Cleaning Services June 2012 - August 2012
Xpro Advantage February 2012 - May 2012
T-Mobile November 2008 - April 2011
T-Mobile Call Center November 2008 - April 2011
Driver's Way March 2006 - September 2008
Driver's Way February 2006 - September 2008
Comcast Cable Company May 1999 - February 2006
Logan's Roadhouse Restaurant January 1994 - January 1998
Skills
Customer Service, Sales, Management, Customer Satisfaction, Customer Retention, Sales Operations, Direct Sales, Troubleshooting, Microsoft Office, Microsoft Excel, Negotiation, Process Improvement, Sales Presentations, PowerPoint, Automotive, Performance Management, Cold Calling, Telecommunications, Employee Relations, Public Speaking, Selling, Marketing, Coaching, Leadership, Leadership Development, Contract Negotiation, Business Development, Recruiting, Strategic Planning, Account Management, Team Leadership, Social Networking, Event Planning, Call Centers, Project Planning
Education
Cumberland University 2009 — 2011
Masters Arts Education, Education
Middle Tennessee State University 1987 — 1990
Bachelor of Science (B.S.), Biology, General
QuEST Global May 2014 - Present
Kraft Foods Group November 2013 - May 2014
Kalamazoo Flower Group January 2013 - May 2014
Walmart March 2009 - January 2012
Verizon Wireless April 2008 - January 2009
T-Mobile Call Center January 2007 - February 2008
Jackson and Associates Consulting Group, LLC November 2005 - December 2006
Skills
Adobe Acrobat, Technical Writing, Access, Microsoft Word, Excel,..., Customer Service, Adobe Bridge, SharePoint, Management, Cloud Applications, FrameMaker, Illustrator, InDesign, Photoshop, Robohelp, Dreamweaver, Adobe Creative Suite, Adobe Fireworks, Web Design, Website Development, HTML, C++, Python, Product Development, Team Building, Sales, Research, Program Management, Project Management, Social Media, Testing, Editing
Education
IUPUI 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Technical and Scientific Communication
Ivy Tech Community College 2010 — 2012
Associate of Science (A.S.)
Purdue University 2013 — 2015
Bachelor’s Degree, Technical and Communication
T-Mobile Call Center August 2013 - Present
Cornerstone Custom Construction October 2011 - November 2012
McDonalds June 2005 - October 2011
Skills
Operational Development, People Development, Financial Analysis, Social Media Marketing, Account Maintenance, Financial Operations
Education
Colorado Technical University 2013 — 2015
Associate's of Science in Business Administration, Business/Commerce, General, 3.30
Thompson High School 2001 — 2005
Diploma, High School, 3.4