T-Mobile USA Inc.
Industry: Wireless company
DescriptionT-Mobile US, Inc., commonly shortened to T-Mobile, is a United States-based wireless network operator whose majority shareholder is the German telecommunications company Deutsche Telekom. Its headquarters are located in Bellevue, Washington, in the Seattle metropolitan area. Customer service: 1 (877) 453-1304 CEO: John Legere (Sep 22, 2012–) Headquarters: Bellevue, WA Subsidiaries: MetroPCS Communications, Inc., iWireless,
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T-Mobile USA Inc. Employees
T-Mobile USA, Inc October 2009 - Present
Hazel and Ash Organics, LLC April 2006 - Present
T-Mobile April 2005 - October 2009
Fennario’s & Grateful Beans September 2003 - May 2005
American Graphics Institute May 2003 - September 2003
AT&T December 1998 - May 2003
Black & Decker April 1997 - July 1998
Skills
Online Marketing, Social Media Marketing, Product Marketing, Marketing Communications, Corporate Branding, External Communications, Event Marketing, Small Business, B2B Marketing, Social Media, Advertising, Product Strategy, Guerrilla Marketing, Trade Shows, B2B, Mobile, Mobile Marketing, Marketing Management, Digital Marketing, Promotions, Salesforce.com, Direct Marketing, New Business Development, Brand Awareness, Social Networking, Email Marketing, Consultative Selling, Advertising Sales, Online Advertising, Sales Presentations, Web Analytics, Account Management, Integrated Marketing, Mobile Devices, Selling, Sales Operations, Marketing, Wireless, Direct Sales, Product Management, Retail, Leadership, Telecommunications, Sales, Customer Retention, Sales Process, Business Development, Management, Training, Cross-functional Team...
Education
University of Phoenix 2014 — 2015
Graduate Certificate, Marketing
Sacred Heart University 2000 — 2003
Masters, Information Technology
Quinnipiac University 1994 — 1998
BS, Marketing Communications
Ericsson January 2015 - Present
ProKarma November 2013 - December 2014
Meteorcomm December 2011 - October 2013
Blue Nile July 2011 - December 2011
T-Moblie USA January 2009 - June 2011
T-Mobile USA April 2007 - March 2010
T-Mobile USA, Inc April 2004 - April 2007
AT&T Wireless January 2001 - January 2004
AT&T Wireless January 1999 - January 2004
AT&T Wireless January 1998 - January 2004
Skills
RUP, Product Management, Telecommunications, Software Development, Software Project..., Microsoft Excel, Governance, Leadership, Program Management, Project Delivery, Project Management, Technology, Agile Methodologies, Leadership Development, Organizational..., Change Management, Integration, SharePoint, Solution Architecture, Risk Management, PMO, Enterprise Software, MS Project, Testing, Strategy, Business Analysis, Management, Software Documentation, Analysis, Project Planning, Team Building, IT Strategy, Project Portfolio..., Business Process, Team Leadership, Mobile Applications, Business Process..., Consulting, PMP, Databases, Networking, Resource Management, Cloud Computing, Requirements Analysis, Team Management, Business Requirements, Data Center, Product Development, Training, ERP
Education
Cornell University 1990 — 1992
M.S., Communications
University of Washington 1984 — 1989
Bachelor of Arts, Communications/Psychology
Shorecrest Highschool 1980 — 1984
Stevens Institute of Technology
Project Manager Masters
Samsung Electronics America October 2014 - Present
T-Mobile USA, Inc. May 2010 - July 2013
T-Mobile USA, Inc 2004 - June 2010
T-Mobile USA, Inc. 2001 - 2004
Weblink Wireless 2000 - 2001
Weblink Wireless 1999 - 2000
Skills
Marketing Management, Telecommunications, Direct Sales, Account Management, Solution Selling, Wireless, Selling, Sales Operations, Mobile Devices, Networking, Strategic Partnerships, CRM, Contract Negotiation, Managed Services, Channel Partners, Customer Service, Sales Process, Customer Retention, B2B, Management, Marketing, SaaS, Strategy, Forecasting, Salesforce.com, Program Management, VoIP, Sales
Education
Penn State University 1994 — 1998
BS, Administration of Justice
ZirMed August 2014 - Present
ZirMed, Inc. January 2014 - August 2014
ZirMed June 2013 - December 2013
ZirMed July 2012 - June 2013
ZirMed April 2012 - July 2012
ZirMed May 2010 - August 2010
T-mobile USA, Inc January 2009 - March 2010
Skills
SaaS, Entrepreneurship, Spanish, Market Research, Account Management, Analysis, HIPAA, Healthcare, CRM, Business Communications, Management, Client Support, Lean Six Sigma, Product Management, Training
Education
University of Louisville 2012 — 2014
Professional MBA, Business Administration and Management, General
Weber State University 2008 — 2012
Bachelor of Arts, Major: Business Administration; Minor: Commercial Spanish, 3.5
T-Mobile October 2013 - Present
T Mobile USA Inc April 2009 - October 2013
Skills
Employee Relations, Performance Management, Onboarding, Employee Engagement, Call Center, Recruiting, Customer Retention, Talent Acquisition, HR Policies, Talent Management, Succession Planning, Customer Service, Telecommunications, Change Management, Customer Experience, Coaching, Training, Call Centers, Leadership, Human Resources, Employee Benefits, Employee Training
Education
University of Idaho 1992 — 1997
Bachelor of Science (BS), College of Forestry - minor in Conservation
Tiffany & Co. March 2014 - Present
Zale Corporation August 2011 - February 2014
ANN INC January 2010 - August 2011
T-Mobile USA, Inc April 2007 - January 2010
Jones Apparel Group May 2004 - April 2007
Norm Thompson Outfitters January 1999 - October 2002
Norm Thompson Outfitters January 1997 - January 1999
Jay Jacobs, Inc. January 1994 - January 1997
Jay Jacobs, Inc. January 1992 - January 1994
Jay Jacobs, Inc. January 1986 - January 1992
Skills
Merchandising, Retail, Hiring, Sales Management, Retail Management, Visual Merchandising, P&L Management, Recruiting, Management, Forecasting, Store Management, Apparel, Inventory Management, Sales, Loss Prevention, Fashion, Leadership, Income Statement, Driving Results, Training, Store Operations, Shrinkage, New Store Openings, Multi-unit, District Management, Retail Sales, CPFR, Inventory Control, New Store Development, Multi-Unit Management, Big Box, Customer Experience, Merchandise Planning, P&L, Multi-Unit, Profit, Customer Service, Team Building
Education
Spokane Community College
General Dynamics Health Solutions October 2014 - Present
General Dynamics Information Technology June 2013 - October 2014
Vangent, A General Dynamics Company January 2010 - June 2013
Vangent, A General Dynamics Company January 2008 - January 2010
T-Mobile USA, Inc August 2006 - December 2007
T-Mobile October 2005 - August 2006
Skills
Software Project..., MS Project, Project Execution, Program Management, Analysis, Root Cause Analysis, Call Center, Cross-functional Team..., Project Management, Vendor Management, Contractors, Contract Management, Government Contracting, ISO, Key Performance..., Knowledge Management, Leadership, Leadership Development, Strategic Leadership, Situational Leadership, PMP, Strategic Planning, Vendor Contracts, SDLC, Process Improvement, Call Centers, Software Documentation, Management, Proposal Writing, Proposal Support, Government Proposals, Subcontracts Management, Risk Management, Analytics, Business Development, Organizational..., Employee Training, Business Process..., Performance Management, Integration, CRM, Business Analysis, Team Leadership, Training, Team Building
Education
University of Missouri-Columbia 1996 — 2001
Bachelors, Finance, Economics, Political Science
Willamette Humane Society January 2015 - Present
Comcast Cable August 2010 - August 2011
T-Mobile USA Inc August 2008 - April 2010
T Mobile USA Inc June 2007 - August 2008
T Mobile USA Inc June 2005 - June 2007
Skills
Training, Employee Training, Leadership, Customer Service, Customer Experience, Data Entry, Call Centers, Operations Management, Staff Supervision, Personnel Supervision, Leadership Development, Customer Satisfaction, Customer Retention, Curriculum Development, Supervisory Skills, Organizational Learning, Organizational..., Elementary Education, Microsoft Word, Academic Tutoring, Business Development, Customer Support, Long-term Customer..., Sales Operations, PowerPoint, Sales Process, Time Management, Employee Management, Windows, Employee Recognition, Employee Relations, Team Building, Sales Management, Coaching, Technical Support, Team Leadership, Troubleshooting, Microsoft Office, Public Speaking, Performance Management, Sales
Education
Chemeketa Community College 2012 — 2016
Bachelor's Degree, Business/Corporate Communications, Junior
Woodburn High School 2000 — 2004
High School Diploma; High School Diploma, General Studies
T Mobile USA Inc January 2015 - Present
Microsoft January 2009 - Present
Microsoft January 2006 - January 2009
Skills
Release Management, Software Project..., Agile Methodologies, Software Development, Requirements Analysis, Software Quality..., Agile Project Management, SDLC, Scrum, Cloud Computing, Program Management, Test Management, User Acceptance Testing, Testing, Microsoft SQL Server, .NET, C#
Education
University of Madras 1995 — 1998
Masters in Computer Applications, Computer Science
Bharathiar University 1992 — 1995
Bachelor of Science (B.Sc.), Computer Science
T-Mobile November 2002 - Present
T-Mobile USA, Inc October 2004 - April 2011
RPS September 2008 - March 2009
t-mobile usa January 2004 - February 2004
T-Mobile November 2002 - December 2003
Cingular Wireless January 1998 - January 2002
Skills
Sales Operations, Customer Satisfaction, Customer Retention, Sales Management, Account Management, Retail, Customer Experience, Wireless, Inventory Management, 4G, Direct Sales, Sales, Merchandising, Taleo, Team Building, Retail Sales, Management, Recruiting, Leadership, Solution Selling, B2B, Selling, Customer Service, Sales Process, Team Leadership, Store Management
Education
Ashford University 2012 — 2014
Organizational Management
State of Tennessee April 2013 - Present
T-Mobile USA, Inc January 2011 - April 2013
T-Mobile January 2006 - April 2013
T-Mobile April 2009 - December 2010
T-Mobile January 2005 - April 2009
Skills
Analysis, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Microsoft Office, Training, Wireless, Microsoft Word, Team Building, Public Speaking, Process Improvement, PowerPoint, Microsoft Excel, Event Planning
Education
Middle Tennessee State University 2005 — 2007
M.S., Mass Communications
Middle Tennessee State University 2000 — 2004
B.S., Public Relations
Westwood College February 2014 - Present
American Express August 2012 - November 2012
Everest College - Healthcare June 2011 - April 2012
Verizon Wireless November 2010 - June 2011
T-Mobile USA, Inc April 2009 - November 2010
Northern Illinois University May 2007 - January 2009
DeKalb Middle and High Schools December 2007 - January 2008
Northern Illinois Guide August 2005 - August 2006
Skills
Writing, Social Media, Public Speaking, Microsoft Office, Critical Thinking, Problem Solving, Event Planning, Business Analysis, Political Consulting, Administration, Account Management, Budgeting, Customer Relations, Data Analysis, Employee Relations, Forecasting, Government, Government Relations, Healthcare, Inventory Management, Leadership Development, Mentoring, Social Networking, Organizing, Qualitative Research, Research, Retail, SPSS, Team Building, Troubleshooting, Teamwork, Team Leadership, Coaching, Customer Service, Interviews, Management, Access, Public Relations
Education
Roosevelt University 2009 — 2012
Master of Public Administration (MPA), Government
Northern Illinois University 2004 — 2008
Bachelor of Arts, Sociology; Criminology
Microsoft August 2013 - Present
Microsoft July 2009 - August 2013
Microsoft Corporation May 2008 - August 2008
Midas Communication Technologies Pvt. Ltd April 2005 - June 2007
T-Mobile USA Inc July 2003 - December 2003
Bhabha Atomic Research Center November 2001 - January 2002
Skills
Product Management, Product Marketing, Competitive Analysis, Analytics, Business Strategy, Strategy, Cross-functional Team..., SaaS, Strategic Partnerships, Go-to-market Strategy, Business Development, Enterprise Software, Cloud Computing, Mobile Devices, Start-ups, Product Launch, E-commerce, Entrepreneurship, Telecommunications, Partner Management, Wireless, Management, Leadership
Education
Yale University - Yale School of Management 2007 — 2009
MBA, Business Administration
The University of Texas at Austin 2002 — 2004
MS, Electrical and Computer Engineering
Bharathidasan University 1998 — 2002
2002, Electronics and Communication Engineering
P.S.Senior Secondary School 1984 — 1998
High School
FOX Sports April 2014 - Present
T-MOBILE USA INC. February 2008 - June 2013
CLEAR CHANNEL COMMUNICATIONS INC. January 2013 - May 2013
CARMAX SUPERSTORES INC April 2006 - December 2007
Skills
Marketing, Press Releases, Social Media, Online Advertising, Entertainment, Social Media Marketing, Advertising, Video Production, CRM, Entrepreneurship, Film, Marketing Strategy, Television, Video, •Superior verbal and..., Logistics, Forecasting, Procurement, E-procurement, Supply Chain Management, Supply Chain
Education
University of Houston-Downtown 2015 — 2017
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management, 3.57
Dillard University 2008 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies, 3.0 Overall GPA
T-mobile USA, inc February 2008 - June 2012
Lane Bryant April 2007 - March 2008
Sirius Satellite Radio August 2006 - April 2007
Skills
Data Analysis, Telecommunications, Data Entry, Microsoft Office, Microsoft Excel, Outlook, Avaya, Problem Solving, Organizational..., Close Attention to..., Time Management, Managing Deadlines, Scheduling Management, Hands-on Training
Education
El Centro College 2004 — 2005
diploma, High School/Secondary Diplomas and Certificates
Mountain View College
Registered Nursing/Registered Nurse, Sophmore
Texas Southern University
General Sales, Merchandising and Related Marketing Operations
Adecco Staffing, USA - for Russell Investments June 2015 - Present
Tableau Software April 2015 - June 2015
Russell Investments January 2014 - April 2015
Microsoft February 2013 - December 2013
T-Mobile USA, Inc June 2007 - December 2012
Talisma Corporation May 2006 - June 2007
PACCAR Inc December 2003 - May 2006
AT&T Wireless Services March 2002 - October 2003
Cambridge Technology Partners December 1999 - November 2001
WorldStream Communications October 1998 - December 1999
Skills
Contract Negotiation, Intellectual Property, Corporate Law, Negotiation, Procurement, Strategic Sourcing, Contract Management, Management, Purchasing, Legal Compliance, Vendor Management, Wireless, Telecommunications, Software Licensing
Education
Seattle University School of Law
JD, Law
University of Washington
BA, English, Cum Laude
Forest Ridge School of the Sacred Heart
Lean Public Safety Solutions 2014 - Present
Northwest University April 2013 - Present
T-Mobile USA Inc November 2007 - March 2013
Microsoft March 2003 - October 2007
Bainbridge Island Police Department January 1999 - March 2003
Skills
Management Expert, Professional Speaker, Consultant & Trainer, Leadership Development, Organizational..., Six Sigma, Security Operations, Risk Assessment, Emergency Management, Crisis Management, Security, Management, Business Continuity, Strategic Planning, Motivational Speaking, Private Investigations, Security Management, Investigation, Policy, Risk Management, Team Building, Corporate Security, Program Management, Enforcement, Physical Security, Training, Leadership, Operations Management, Security Clearance, Government, Fraud, Security Audits, Surveillance, Information Security..., Vulnerability Assessment, Internal Investigations, Business Continuity..., Asset Protection, CCTV, Background Checks, Access Control, ISO 27001, Loss Prevention, Cross-functional Team..., Risk Analysis, Incident Management, Governance, Consulting, Computer Forensics, Information Security
Education
FBI National Academy
Session 193
WA State Law Enforcement Executive Command College
City University of Seattle
MBA, Business Administration
City University of Seattle
MPA, Master of Public Administration
City University of Seattle
Graduate Certificate in Advanced Study of Management
T-mobile USA, Inc January 2009 - Present
T-Mobile August 2004 - Present
T-mobile USA, Inc August 2004 - Present
T-mobile USA, Inc August 2004 - Present
University of Medicine & Dentistry of NJ June 2001 - May 2002
Skills
Management, Employee Training, Customer Service, Analysis, Process Scheduler, Project Management, Project Planning, Retail, Sales, Sales Management, Telecommunications, Training, Recruiting
Education
Essex County College
Biology; Pre-Medicine
Montclair High School
Obtained High School Diploma
Montclair State University
Biology
Hennepin County April 2015 - Present
T-Mobile USA, Inc October 2008 - November 2014
Skills
Leadership, Sales, Direct Sales, Training, Customer Service, PowerPoint, Microsoft Word, Time Management, Microsoft Office, Data Entry, Outlook, Customer Satisfaction, Account Management, Healthcare, Strategic Planning
Education
Saint Mary's University of Minnesota 2011 — 2015
Healthcare and Human Services Management
Normandale Community College
ADFITECH, Inc. September 2011 - Present
Mission Academy May 2010 - May 2011
T-Mobile USA Inc June 2004 - May 2010
Cingular Wireless February 2003 - May 2004
Dell Computer Corp January 2002 - January 2003
Ford Credit January 1999 - January 2002
Best Buy January 1998 - January 1999
Skills
MySQL, Networking, Ruby, Ruby on Rails, ActiveRecord, PHP, PostgreSQL, SQL, MongoDB, Redis, XML, HTML, Java, C++, C, Linux, Unix, JavaScript, C#, Software Development, Vim, Git, GTK+, Android, Wireless, Telecommunications, Sinatra, Oracle
Education
University of Central Oklahoma 2006 — 2011
University of Central Oklahoma
B.S, Computer Science
Sysgain Inc November 2014 - Present
Sysgain November 2013 - Present
AT&T June 2011 - November 2013
T-Mobile September 2010 - June 2011
T-Mobile USA Inc June 2006 - September 2010
Center for Global Business Studies, Penn State September 2004 - June 2006
Networking and Security Research Center, Penn State October 2004 - May 2006
Skills
Android, SMS, UMTS, GSM, GPRS, MMS, IMS, Semantic Web, Semantic Technologies, Cloud Computing, IMS DB/DC, Wireless, Product Management, Telecommunications, Cross-functional Team..., Integration, Enterprise Software, Network Architecture, Mobile Technology, IP, Distributed Systems, Architecture, Mobile Devices, System Deployment, LTE, Mobile Applications, Architectures, Continuous Integration, DevOps
Education
Penn State University 2004 — 2006
M.S, Electrical Engineering
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor's degree, Electrical, Electronics and Communications Engineering
T Mobile USA Inc February 2015 - Present
Network Direct Solutions, Inc. July 2013 - February 2015
Wavsys July 2012 - June 2013
AWAT, Inc January 2011 - July 2012
Orin, USA October 2007 - December 2010
CST Services, Inc. June 2005 - October 2007
Globe Telecom October 2000 - May 2005
Skills
Commissioning, Integration Testing, fixing complex..., Script Editing, Integration, 2G, 3G, LTE, Routers, Telecommunications, RF, Testing, Troubleshooting, GSM, RAN, UMTS, WCDMA
Education
University of San Jose - Recoletos 1990 — 1995
Bachelor of Science in Electronics & Communications Engineering, Electronics and Communications Engineering
T-Mobile USA, Inc. September 2007 - Present
Porzio Bromberg & Newman, P.C. February 2004 - September 2007
Latham & Watkins August 2001 - September 2007
Riker Danzig Scherer Hyland & Perretti LLP November 1997 - July 2000
Skills
Commercial Litigation, Litigation, Corporate Law, Civil Litigation, Corporate Governance, Compliance, Environmental Compliance, Class Actions, Appeals, Mediation, Legal Research, Dispute Resolution, Litigation Support, Arbitration, Trials, Legal Writing, Product Liability
Education
Georgetown University Law Center 1989 — 1992
JD, Law
Binghamton University 1982 — 1986
BS, Accounting
T-Mobile August 2014 - Present
T-Mobile USA Inc. November 1998 - Present
T-Mobile USA November 1998 - Present
Citibank 1997 - 1998
Wal-Mart 1994 - 1997
Skills
Customer Satisfaction, Writing, Supervisory Skills, Wireless, Research, Telecommunications, Customer Relations, Team Leadership, Team Management, People Management, Problem Solving, Management, Call Centers, Customer Service, Customer Experience, Leadership, Project Management, Customer Retention, Cross-functional Team..., Sales Operations, Program Management, Mobile Devices
Education
The University of New Mexico 1994 — 1997
The University of New Mexico
Business, Management, Marketing, and Related Support Services
Arive Homes July 2014 - Present
USI Insurance Services January 2013 - July 2014
Liberty Mutual Insurance August 2006 - January 2013
Liberty Mutual Insurance August 2006 - January 2013
Prudential Financial, Beneficial Financial Group March 2005 - August 2006
Christley Agency August 2004 - August 2006
T-Mobile USA Inc August 2004 - March 2005
Verizon Wireless October 1997 - August 2004
Verizon Wireless Denver January 1997 - August 2004
Skills
Program Management, Insurance, Wireless, Sales, Sales Management, Spanish-speaking, Sales Process, Leadership, Cross-functional Team..., Property & Casualty..., Life Insurance, Business Development, Marketing, Cold Calling, Customer Retention, Lead Generation, Finance, New Business Development, Strategic Partnerships, CRM, Account Management, Mobile Devices, Small Business, Sales Presentations, Budgets, Analysis, Management, Training, B2B, Sales Operations, Selling
Education
Southern New Hampshire University 2011 — 2013
Bachelors of Science, Organizational Leadership, 3.75
Regis University 1998 — 2000
T Mobile USA Inc January 2015 - Present
Genentech October 2014 - November 2014
Comcast November 2012 - August 2013
Northwestern Mutual June 2012 - August 2012
Student Life Center May 2008 - June 2012
Shanghai Ceblue Information Technology Co., Ltd November 2010 - April 2011
McDonald's Family Restaurants March 2002 - August 2006
Skills
New Business Development, Management, Customer Service, Sales, Microsoft Excel, Time Management, Teamwork, PowerPoint, Entrepreneurship, Strategic Prospecting, Microsoft Word, Leadership, Social Media, Access, Networking, Team Leadership, Analysis, Direct Sales, Account Management, Outlook, Inside Sales, Cold Calling, Microsoft Office
Education
Hult International Business School 2013 — 2014
Master's Degree, International Business, 3.1
Rochester Institute of Technology 2006 — 2012
International Business & business Mangement, Business
Amazon May 2015 - Present
Amazon September 2012 - May 2015
Target Corporation May 2012 - August 2012
Target Corporation June 2007 - May 2012
University Center Dining Services January 2004 - June 2007
T-Mobile USA, Inc June 2003 - September 2003
Tilly’s Corporation June 2002 - June 2003
Skills
Web Project Management, Operations Management, Logistics Management, Customer Experience, Leadership, Management, Cross-functional Team..., Customer Service, Forecasting, Process Improvement, Supply Chain Management, Training, Strategic Planning, Sales, Start-ups, Inventory Management, Strategy
Education
University of California, Santa Barbara 2003 — 2007
B.A., Sociology
Universiteit Maastricht / Maastricht University 2005 — 2006
Bachelor of Arts, Sociology/History
American Red Cross October 2014 - Present
American Red Cross May 2010 - Present
American Red Cross Nationwide October 2009 - Present
American Red Cross February 2010 - Present
American Red Cross Southern Missouri Region December 2008 - October 2014
American Red Cross November 2007 - December 2009
American Red Cross October 2007 - December 2008
American Red Cross October 2007 - December 2008
T-Mobile USA Inc May 2008 - September 2008
Wentzville R-IV School District May 2007 - June 2008
Skills
Volunteer Management, Training, Non-profits, Emergency Management, Policy, Volunteering, Management, Time Management, Coaching, Nonprofits, Recruiting, Program Development, Event Planning, Community Outreach, Grants, Fundraising, Public Speaking
Education
Western Governors University 2013 — 2017
Bachelor's degree, Business Administration and Management, General
Missouri State University 2007 — 2009
Administrative Management
Wentzville Holt High School 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
American Red Cross
Options Trader April 2010 - Present
T-Mobile USA, Inc May 1999 - April 2010
Staples Inc February 1996 - January 1999
Rite Aid Corporation January 1995 - January 1996
McCrory Corporation November 1993 - September 1994
Sports Center September 1991 - November 1993
Ames Dept. Stores Inc July 1981 - September 1991
Skills
Retail, Management, Profit, P&L Management, Customer Satisfaction, Merchandising, Sales, Inventory Management, Customer Retention, Sales Operations, P&L, Customer Experience, Retail Sales, Direct Sales, Loss Prevention, Leadership, P, Forecasting
Education
Lycoming College 1975 — 1980
BA, Criminal Justice and Sociology/Anthropology
CSG International 2011 - Present
T-Mobile 2010 - 2011
Intercall 2007 - 2010
T-Mobile USA Inc. 2002 - 2007
T-Mobile 2003 - 2004
T-Mobile 2002 - 2002
Daleen Technologies 1999 - 2001
Sema Telecoms 1997 - 1999
Unisys Corporation 1993 - 1994
LASC Compañia Latinoamericana de Software 1992 - 1993
Skills
Telecommunications, Integration, Wireless, Solution Implementation, Project Planning, Software Architectural..., Business Process..., Information Management, Full SDLC, Strategic Leadership, Cross-functional Team..., Quality Assurance, Software Development, Business Analysis, Business Requirements, Management Consulting, Revenue Analysis, Revenue Assurance, Billing Systems, Billing Process, Vendor Management, Vendor Relationships, KPI implementation, Billing Mediation, IT Management, ITIL Service Strategy, Software Project..., Management, Process Improvement, Oracle, Requirements Analysis, Solution Architecture, Mobile Devices, Telecommunications..., Team Leadership, Unix, Cloud Computing, Professional Services, Managed Services, Open Source Software, VoIP, Program Management, Pre-sales, CRM, Product Management, Testing, SDLC, Business Intelligence, Consulting
Education
Agile Scrum Training
Agile Scrum Training
Oglethorpe University
MBA
Escuela Colombiana de Ingeniería 'Julio Garavito'
BS, Information Computer Science
Escuela Colombiana de Ingeniería 'Julio Garavito'
BS, Information System Engineer
University of Baltimore January 2015 - Present
University of Maryland University College March 2011 - June 2014
AT&T Mobility November 2010 - March 2011
Verizon Wireless August 2007 - November 2009
T-Mobile USA, Inc October 2006 - July 2007
Columbus State University October 2005 - May 2007
Skills
Management, Sales, Time Management, Training, Customer Service, Problem Solving, Problem Management, Academic Advising, Student Affairs, Student Recruiting, Student Development, Strategy, Customer Retention
Education
Kaplan University 2011 — 2013
M.S., Higher Education Administration, Student Affairs Specialization
Columbus State University 2003 — 2007
B.S., Psychology, Professional Writing
Red Bull Media House June 2015 - Present
Red Bull Media House February 2015 - Present
Red Bull Media House August 2013 - January 2015
Red Bull Media House North America August 2014 - November 2014
ctact.me June 2011 - December 2013
oncampus.at / MagMag Events- und Promotion GmbH September 2010 - May 2013
T-Mobile USA Inc. June 2012 - September 2012
Advance Rosenmayr & Partner GmbH June 2008 - April 2010
Sparkasse Lambach AG July 2007 - July 2007
Reichl & Partner June 2006 - July 2006
Skills
Digital Media, Social Media, Marketing, Product Management, User Experience, Start-ups, Mobile Marketing, iOS Design, Entrepreneurship, Marketing Strategy, Adobe Creative Suite, Instagram, Telecommunications, Marketing Intelligence, Web Application Design
Education
Johannes Kepler Universität Linz 2008 — 2013
Diploma Degree (Magister), eBusiness, Management, Marketing
University of Victoria 2011 — 2012
international business, entrepreneurship, service management
HAK Lambach 2002 — 2007
06/2007, Commercial college with specialization on information-technology
T-Mobile USA Inc. November 2003 - Present
LCC 2003 - 2003
Flextronics Network Services 2000 - 2003
Telcom Global Solutions (TGS) 2000 - 2003
TGS 2000 - 2003
Punjab Communications Limited 1993 - 2000
Skills
UMTS, 3G, HSPA, LTE, CDMA, GSM, 4G, RF Engineering, TEMS, NSN, Network Design, RF design, 2G, Network Optimization, Cellular Communications, RAN, WCDMA, Wireless Networking, RF, Actix, Telecommunications, WiMAX
Education
Gulbarga University 1987 — 1991
B.E, Electronics & Communication
REC Bhalki,Karnataka (Gulbarga University) 1987 — 1991
Bachelor Of Engineering, Electronics & Communication
TMX Finance September 2012 - Present
T-Mobile USA Inc. May 2009 - August 2012
T-Mobile USA Inc. April 2011 - September 2011
T-Mobile USA Inc. June 2011 - June 2011
T-Mobile USA Inc. February 2011 - February 2011
T-Mobile USA Inc. August 2008 - May 2009
T-Mobile USA Inc. April 2007 - August 2008
T-Mobile USA Inc. September 2005 - April 2007
Cingular Wireless LLC March 2004 - June 2005
Cingular Wireless LLC June 2003 - March 2004
Skills
Business Development, Customer Service, Electronics, Events, GSM, Knowledge Management, Key Performance..., Key Account Development, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Research, New Business Development, Newsletters, Organization, PowerPoint, Problem Solving, Recruiting, Strategic Planning, Windows, Field Operations, Field Development, Store Management, Store Operations, Sales Management, Cellular Communications, Job Coaching, P&L Responsibilities, Wireless, National Retailers, Training, Hiring, Marketing Strategy, Sales, Team Leadership, P&L Management, Retail, Management
Education
California State University-Chico
T-Mobile USA Inc. November 2007 - Present
T-Mobile International February 2005 - October 2007
IBM Business Consulting Services March 2003 - February 2005
Skills
Business Transformation, Change Management, Cross-functional Team..., Mergers, Program Management, Process Improvement, Strategic Planning, Performance Management, Quality Assurance, Statistical Analysis..., General Management, Fiscal Controls, Program Development, Business Process, Customer Experience, Management Consulting, Telecommunications, Management, Project Delivery, Leadership, Project Planning, Business Strategy, Testing, Analytics, Analysis, Project Portfolio..., Strategy, Internal Audit, Mergers & Acquisitions, Team Leadership, Outsourcing, Mobile Devices, Integration, PMP, Wireless, Risk Management, Training, Business Intelligence, IT Strategy, Product Management, Finance, PMO, CRM, Software Project..., Vendor Management, Business Analysis, SDLC, Strategic Partnerships, Fiscal Policy, Call Centers
Education
Technical University Chemnitz 1996 — 2001
Diplom Kaufmann - Business Administration - Technical University Chemnitz, Germany[MBA Equivalent], Financial Planning & Analytics, Accounting, Business Law, MBA
Handelshøjskolen i Århus 1999 — 1999
International and Human Resources Coursework
German Army 1995 — 1996
Corporal - Neubrandenburg Germany
Branch Banking and Trust April 2011 - Present
T-Mobile USA, Inc November 2009 - March 2011
Integrity Wireless LLC August 2009 - November 2009
Skills
Sales, Customer Satisfaction, Selling, Customer Retention, Banking, Cold Calling, Leadership, Investment Banking, Customer Service, Microsoft Office, Management, PowerPoint, Sales Process, Customer Relations, Microsoft Word, Sales Operations, Strategic Planning
Education
Transylvania University 2004 — 2008
Bachelors, Business Administration
Trinity High School 2000 — 2004
Lumber Liquidators December 2013 - Present
Kelly Service January 2013 - November 2013
Lumber Liquidators May 2012 - January 2013
T-Mobile USA Inc November 2010 - May 2012
Comcast August 2009 - April 2010
Skills
Troubleshooting, Management, Software Documentation, Sales, Logistics
Education
Sam Houston State University 2004 — 2008
BS, Criminal Justice
T-Mobile USA, Inc. October 2014 - Present
T-Mobile USA, Inc. March 2012 - September 2014
Nokia Siemens Networks April 2007 - February 2012
Siemens Bangladesh Ltd September 2002 - March 2007
Skills
RAN, Transmission, Network Design, PMP, Commissioning, 2G, Project Planning, Microwave, Network Optimization, BSS, Pathloss, Project Management, LTE, Telecommunications, GSM, NSN, GPRS, WCDMA, Networking, UMTS, SDH, Rollout, Project Implementation, Project Supervision, Technical Management, Technology Management, WiMAX, International Project..., Network Integration, Netowork planning, SGSN, L2/L3 protocols, VoLTE, CSFB, SRVCC, LTE QoS
Education
Royal Roads University 2007 — 2009
Master of Business Administration (MBA), Executive Management
Bangladesh University of Engineering and Technology 1995 — 2002
B.Sc. Engineering, Electrical and Electronincs
Notre Dame College 1993 — 1995
H.S.C, Science
T-Mobile USA, Inc April 2007 - July 2011
T-Mobile USA, Inc January 2001 - April 2007
VoiceStream Wireless/T-Mobile USA, Inc June 2000 - January 2001
Education
Biola University 1996 — 2000
B. A, English Literature
Sehome High School
T-Mobile USA, Inc March 2011 - Present
T-Mobile USA, Inc November 2005 - March 2011
North Philadelphia Health System May 2003 - April 2004
Wachovia Bank February 2001 - July 2002
CIGNA July 1996 - August 1999
Skills
Employee Relations, Performance Management, Employee Benefits, Onboarding, Succession Planning, HRIS, Deferred Compensation, Recruiting, Talent Acquisition, Talent Management, Workforce Planning, Human Resources, Applicant Tracking..., Benefits Administration, New Hire Orientations, Employee Engagement, HR Policies, FMLA, Interviews, College Recruiting, Coaching, Hiring, Management
Education
Seton Hill University 1991 — 2000
BS, Management/Human Resources
T-Mobile May 2012 - Present
T-Mobile USA Inc May 2012 - Present
T-Mobile February 2011 - May 2012
T-Mobile USA Inc February 2011 - May 2012
T-Mobile March 2006 - February 2011
T-Mobile USA Inc March 2006 - February 2011
3S Network Inc. September 2005 - March 2006
Eureka Technocrats April 2004 - September 2005
Hutchison Max Telecom August 1999 - August 2001
Skills
UMTS, Routers, LTE, Wireless, HSPA, GPRS, 3G, GSM, Mobile Devices, 3GPP, Cellular Communications, Edge, Integration, Product Development, RAN, RF, Telecommunications, Testing
Education
Florida State University 2001 — 2013
Master, Electrical Engineering
Florida State University 2001 — 2004
Master, Telecommunications
Hewlett-Packard 2011 - Present
Deloitte & Touche 2010 - 2011
Kraft Foods Inc. 2007 - 2010
Chicago Tribune Co. 2006 - 2006
T-Mobile USA Inc. 2003 - 2006
Pearson PLC 2003 - 2003
Electronic Interconnect Inc. 1999 - 2003
R K Software Limited 1997 - 1999
ACE Software Exports Limited 1995 - 1997
Skills
Program Management, Governance, IT Strategy, Management Consulting, Information Security..., Enterprise Risk..., Information Assurance, Security and Privacy, IT Audit, IT Service Management, Project Management, Cross-functional Team..., Process Improvement, Internal Controls, Compliance, Leadership, Strategy, Risk Management, Management, Business Development, SDLC, Process Engineering, Information Security, Business Process, Business Strategy, Audit and Advisory, ERP System..., Enterprise Architecture, Strategic Planning, Security, Privacy Compliance, Security Management, Solution Architecture, Business Continuity, Disaster Recovery, Risk Assessment, Contract Negotiation, Proposal Writing, Vulnerability Assessment, SAP ERP, GRC, CISM, CRISC, CSM, CISSP, ISO 27001, PCI DSS, SSAE 16, Sarbanes-Oxley Act, Vendor Management
Education
Northern Illinois University 2008 — 2010
MBA, Master of Business Administration
Illinois Institute of Technology 2001 — 2003
Master of Science, Computer Science
University of Pune 1991 — 1995
Bachelor of Engineering, Electronics Engineering
Line Systems (LSI) December 2013 - Present
Line Systems, Inc. (LSI) October 2012 - November 2013
Magellan Hill Technologies, A Line Systems Inc Company April 2010 - September 2012
Cogent Communications February 2009 - February 2010
T-Mobile USA, Inc September 2005 - August 2008
AmeriCorps*NCCC October 2004 - July 2005
Skills
Salesforce.com, Direct Sales, Management, MPLS, Networking, Telecommunications, Wireless, VoIP, Solution Selling, Sales, Managed Services, Co-location, Unified Communications, Sales Operations, Sales Process, Call Centers, Strategic Partnerships
Education
Sewanee-The University of the South 2000 — 2004
BA, History
Woodstown High School 1996 — 2000
Hassan Associates, Inc January 2010 - Present
Xtream IT, Inc August 2006 - March 2010
Albany International April 2009 - February 2010
Welch Allyn March 2009 - March 2009
T-Mobile April 2008 - January 2009
Corbis May 2007 - March 2008
T-Mobile USA, Inc September 2006 - March 2007
Rohm and Haas Company June 1998 - September 2006
Education
SIM 2003 — 2003
Regional Leadership Forum
University of Pennsylvania 1999 — 2002
Masters, Telecom Management
Cornell University 1996 — 1998
Bachelors, Engineering
Aitchison College 1990 — 1994
A-Levels
Oracle/ Clearbridge Technology Group February 2015 - July 2015
JB Hunt Transport Services, Inc. April 2014 - December 2014
InterContinental Hotels Group (IHG) August 2013 - November 2013
Crowne Plaza March 2013 - August 2013
Google August 2012 - January 2013
Cincinnati Bell September 2011 - January 2012
RadioShack (Target Mobile Kiosk) May 2011 - August 2011
Best Buy July 2010 - May 2011
T-Mobile USA INC February 2008 - March 2010
Fresh Perk Café and Deli February 2004 - February 2008
Skills
Telecommunications, Team Leadership, Account Management, Sales, Customer Service, Sales Operations, Inventory Management, Leadership, Training, Direct Sales, Sales Management, B2B, Customer Satisfaction, Team Building, PowerPoint, Management, Strategic Planning, Product Marketing, Sales Process, Cold Calling, Customer Retention, Selling, Retail, Mobile Devices, Marketing, Merchandising, Social Networking
Education
University of Cincinnati 2008 — 2013
Bachelors, Hospitality Management
University of Cincinnati College of Business 2008 — 2013
Bachelor's degree, Hospitality Administration/Management
T-Mobile USA, Inc. October 2013 - Present
Wi-Fi Alliance March 2010 - Present
T-Mobile USA Inc. May 2012 - September 2013
T-Mobile USA Inc. January 2009 - May 2012
T-Mobile USA, Inc January 2006 - December 2008
WFI September 2003 - December 2005
SAMCOMLLC July 1999 - September 2003
Skills
UMTS, Product Management, Wireless, Mobile Devices, Telecommunications, LTE, GSM, Testing, VoIP, Leadership, Vendor Management, Integration, WiFi, Mobile Applications, 3G, RF, TCP/IP, Product Development, Troubleshooting
Education
Washington State University 2010 — 2012
MS, Engineering & Technology Management
Portland Community College 2001 — 2003
AS, Information Systems
Beirut Arab University 1995 — 1999
BS, Engineering
NPC
HHS II
Lowe's Home Improvement February 2014 - Present
Lowe's Home Improvement March 2013 - January 2014
Robert half - office team December 2012 - March 2013
T-Mobile USA, Inc December 2007 - July 2012
T-Mobile USA, Inc May 2005 - December 2007
Skills
Customer Service, Sales Management, Leadership, Recruiting, Sales Operations, Customer Support, Sales, CRM, Customer Satisfaction, Direct Sales, Customer Retention, Customer Base, Conflict Resolution, Staff Retention, PeopleSoft, Kronos Timekeeping, Workers' Compensation..., Leave of Absence..., I-9 Compliance, Interviews, Employee Training, Human Resources
Education
San Francisco State University 2007 — 2010
Bachelor of Arts (BA), Psychology
City College of San Francisco 2007 — 2007
General Studies
Solano Community College 2004 — 2006
General Education, General Studies
Qorvo, Inc. January 2015 - Present
TriQuint Semiconductor October 2012 - Present
TriQuint Semiconductor April 2009 - Present
TriQuint Semiconductor April 2009 - July 2012
TriQuint Semiconductor June 2007 - April 2009
TriQuint Semiconductor June 2004 - June 2007
T-Mobile USA Inc. May 2003 - June 2004
Rockwell Collins Avionics April 2002 - August 2002
Skills
Simulations, Microwave, Wireless, Integration, Semiconductors, IC, RF, Electrical Engineering, Analog Circuit Design, Agilent ADS, System Design, Mobile Devices, Mixed Signal, Circuit Design, Analog, Antennas, PCB Design
Education
University of South Florida 2003 — 2004
Graduate Certificate, Certificate in Wireless Engineering
University of South Florida 2002 — 2004
M.S.E.E., Thesis with focus on RF Microwave
University of South Florida 1998 — 2001
B.S.E.E, Electrical Engineeirng
University of South Florida
PhD, Electrical Engineering
The Jubilee School
T-Mobile USA Inc October 2007 - Present
Skills
Customer Retention, Telecommunications, Call Center, Wireless, Customer Satisfaction, Customer Experience, Account Management, Solution Selling, Sales, Sales Process, Customer Service
Education
Idaho State University 2001 — 2005
Marketing/Marketing Management, General
International School of South Africa
Alfond Youth Center February 2013 - Present
T-Mobile USA Inc July 2008 - October 2008
Franklin-Somerset Federal Credit Union September 2005 - July 2008
Rockland Federal Credit Union July 2003 - January 2005
Skills
Customer Service, Banking, Accounting, Data Entry, Bookkeeping, Nonprofits, Account Reconciliation, Budgets, Event Planning, Fundraising, QuickBooks, Payroll, Microsoft Excel, Spreadsheets, Accounts Receivable, Microsoft Word, Accounts Payable, Microsoft Office, Outlook, PowerPoint, Invoicing, Administrative..., 10 Key
Education
Kaplan University 2010 — 2012
Associate’s, Accounting
Carver High School 2001 — 2004
High School, Culinary, Accounting
Logic 20/20 March 2011 - March 2013
T-Mobile March 2008 - December 2010
T-Mobile USA Inc March 2006 - March 2008
Western Wireless Corporation November 2000 - February 2006
Western Wireless Corporation January 2000 - January 2002
Skills
Financial Modeling, Analysis, Business Process..., Project Management, Strategy, Business Technology..., Budgets, Access, Business Analysis, Process Improvement, Business Intelligence, Business Process, Variance Analysis, Managerial Finance, Six Sigma, Financial Forecasting, Capital Budgeting, Forecasting, Financial Analysis, Cross-functional Team..., Valuation, Vendor Management, Program Management, SharePoint, Databases, Finance, Visio, SDLC, Management, Leadership, Data Analysis, SaaS, Analytics
Education
Seattle University 2008 — 2010
MBA, Business
Montana State University-Bozeman
B.S, Business Finance
T-Mobile USA, Inc. January 2011 - Present
T-MOBILE USA, INC October 2003 - February 2011
T-MOBILE USA, INC. August 1999 - October 2003
SHURGARD, INC March 1996 - August 1999
COHEN & GRIGSBY July 1993 - December 1995
U.S. SECURITIES AND EXCHANGE COMMISSION September 1989 - December 1992
HANCOCK, ROTHERT & BUNSHOFT October 1987 - September 1989
Skills
M&A experience, Technology Transactions, Intellectual Property, Privacy Law, Licensing, Corporate Law, Litigation Management, Commercial Litigation, Due Diligence, Contract Negotiation, Management, Strategic Planning, Wireless, Mobile Technology, Civil Litigation, Mergers & Acquisitions, Leadership, Data Privacy, Risk Management, Strategy, Fraud, Legal Research
Education
University of San Francisco School of Law 1984 — 1987
J.D.
University of California, Los Angeles 1980 — 1984
B.A., Philosophy
CISO Executive Exchange April 2012 - Present
T-Mobile November 2011 - July 2013
Orchestrall Inc October 2008 - May 2012
Microsoft November 2010 - September 2011
T Mobile USA, Inc February 2008 - March 2010
Vigilos July 2007 - February 2008
Microsoft November 2006 - June 2007
GXS 2005 - 2007
Perot Systems 1997 - 2002
UBS 1999 - 1999
Skills
ITIL, ITIL Certified, German, IT Service Management, Cloud Computing, Integration, Management, Outsourcing, Telecommunications, Problem Management, SharePoint, IT Strategy, Service Delivery, Incident Management, Disaster Recovery, Data Center, IT Management, Change Management, Vendor Management, Service Management, Enterprise Architecture, IT Outsourcing, Program Management, Process Improvement, Business Intelligence, Software Documentation, SDLC, Enterprise Software, Leadership, Business Analysis, Requirements Analysis, Networking, SaaS, Project Portfolio..., Solution Architecture, Business Process, CRM, Project Management, Consulting, Strategy, IT Operations
Education
University of Maryland University College 1988 — 2005
Bachelor of Science (BS), Management Studies
Schiller International University 1987 — 1988
AIS
F5 Networks June 2014 - Present
Juniper Networks March 2013 - June 2014
T-Mobile USA Inc August 2010 - March 2013
Polytechnic Institute of New York University January 2010 - May 2010
Ericsson India Ltd January 2007 - January 2008
Reliance Communications February 2005 - January 2007
Skills
Wireshark, TCP/IP, STP, GSM, OSPF, BGP, SS7, Firewalls, Business Analysis, Project Management, LTE, UMTS, Perl, IP, QoS, Telecommunications, Routing, Network Design, Switches, Cisco Technologies, Core Network, 3G, Routers, RIP, Linux, Switching
Education
New York University 2008 — 2010
M.S., Telecommunication Networks
University of Mumbai 2000 — 2004
B.E., Electronics and Telecommunication
Interoute September 2010 - Present
Source One Technologies LLC August 2009 - August 2010
T-Mobile USA, Inc. January 2005 - August 2009
AboveNet (formerly known as Metromedia Fiber Network) January 2000 - March 2004
I-LINX, LLC 2004 - 2004
Jones Communications 1997 - 1999
Electronic Innovators 1992 - 1994
Skills
Telecommunications, Data Center, Outsourcing, Colocation, Fiber
Education
American University
Master of Arts, International Communications
San Diego State University-California State University
Bachelor of Arts, International Business
WSP Parsons Brinckerhoff July 2015 - Present
WSP Parsons Brinckerhoff September 2011 - Present
WSP Parsons Brinckerhoff August 2012 - July 2015
WSP Parsons Brinckerhoff September 2011 - August 2012
The Port Authority of New York & New Jersey June 2011 - August 2011
Queens District Attorney's Office February 2009 - August 2009
T-Mobile USA, Inc. 2006 - 2008
Local Union No. 3 IBEW 2003 - 2004
Skills
Primavera P6, Autodesk Constructware, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, MS Project, PowerPoint, Construction Management, Primavera Expedition, Construction, Civil Engineering, Project Estimation, CPM Scheduling, Construction Inspection, Primavera Contract..., Project Control, Change Orders, Outlook, Value Engineering, Revit, Concrete, Inspection, Project Planning, Procurement, Contract Management, Renovation, Project Management, Rail, Engineering, Bridge, Process Scheduler, AutoCAD, Autodesk Software, Microsoft Project
Education
New York University - Polytechnic School of Engineering
M.S., Construction Management
New York University - Polytechnic School of Engineering
Exec 21 Certificate, Construction Management
Baruch College
B.A., Politics
The Edward J. Malloy Initiative for Construction Skills, Inc.
Certificate
Thomas A. Edison Vocational & Technical High School
High School, Electrical Installation
Caterpillar Inc. January 2015 - Present
American International Group Inc., October 2013 - January 2015
Caterpillar Logistics Services, Inc. September 2011 - August 2013
Honda R&D Americas November 2010 - August 2011
Sears Holdings Corporation September 2010 - November 2010
T-Mobile USA Inc September 2009 - August 2010
Nike January 2009 - August 2009
T-Mobile January 2006 - October 2008
Citizens Bank November 2004 - November 2005
Pitney Bowes February 2004 - October 2004
Skills
SAP BI, SAP, SAP ERP, SAP R/3, SAP BW, Requirements Analysis, Integration, HP Quality Center, Business Intelligence, ERP, Business Process, Business Analysis, SAP Implementation, Business Objects, Data Migration, SDLC, Consulting, Data Warehousing, Oracle, SAP BPC, SAP FICO, ALM, HP QTP
Education
University of Hyderabad 1996 — 1998
Masters in Computers, Computers
S.V.University 1988 — 1993
Doctor of Philosophy (Ph.D.), Analytical Chemistry
Sri Krishnadevaraya University 1984 — 1986
Masters in Science, chemistry
Club Car - Ingersoll Rand April 2014 - Present
Quincy Compressor October 2013 - April 2014
Arnel Compressor Company 2011 - October 2013
Ingersoll Rand 2011 - October 2013
Ricoh Business Solutions 2010 - 2011
Intrawest, Big Island Country Club 2007 - 2010
XO Communications 2006 - 2007
TelePacific Communications 2006 - 2006
T-Mobile USA, Inc 2004 - 2006
Sharp Electronics Corporation January 2000 - January 2004
Skills
Sales, Marketing, Market Planning, Direct Marketing, Brand Management, Marketing Strategy, Advertising, Proposal Writing, Public Relations, Networking, Profit, Media Relations, Account Management, Key Account Management, Leadership, B2B, Sales Operations, Management, Social Media, Business Development, Sales Management, Sales Presentations, Social Networking, Direct Sales, New Business Development, Customer Service, Air Compressors, Preventive Maintenance, Marketing Management, Pneumatics, Business Strategy, Process Improvement, Strategic Planning, Solution Selling, Consulting, Strategy
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Business Administration - Marketing
National University
Bachelor of Business Administration, Marketing; Business Administration; Finance
Avanade November 2014 - Present
Sysgain August 2011 - November 2014
T-Mobile USA Inc. May 2006 - August 2011
Intel June 2005 - August 2005
Idea Cellular Ltd June 2002 - July 2004
Skills
Cloud Computing, Solution Architecture, Integration, Security, Network Security, Big Data, SOA, Amazon Web Services..., OpenStack, Wireless, SaaS, Product Management, PaaS, IaaS, CISSP, Competitive Analysis, Positioning, Product Strategy
Education
Texas A&M University - Mays Business School 2004 — 2006
Masters, Management Information Systems
University of Pune 1998 — 2002
BS, Electronics and Telecommunications
The Flatiron School June 2015 - Present
Universal McCann October 2013 - May 2015
Compass Point Media unit of Campbell Mithun January 2012 - September 2013
T-Mobile USA, Inc. 2008 - 2011
Starkey Laboratories, Inc. 2007 - 2008
Skills
Dreamweaver, Market Research, Microsoft Office, Marketing Management, Photoshop, Media Buying, MBOX, Strata View, SQAD, Spot TV, SRDS, MediaBank, Nielsen Data, Web Application Security, XHTML, PHP, MySQLi, Apache, JavaScript, jQuery, CSS3, Social Networking Sites, Logic Studio, Pro Tools, Cold Calling, Radio Advertising, Smartphones, Mobile Applications, Mobile Devices, Web Design, Sales, Apple OS, Windows, Android, iOS, Negotiation, Project Management, Leadership, Television, Integrated Marketing, Advertising, Media Planning, Mobile Marketing, Digital Strategy, Digital Marketing, Digital Media, Online Advertising, Radio, Advertising Sales, Social Networking
Education
University of St. Thomas - Opus College of Business (AACSB-accredited) 2008 — 2011
Bachelor's, Marketing Management
Birkbeck, U. of London 2009 — 2009
Study Abroad Program - International Business
Neopost Northwest October 2013 - Present
T-Mobile USA Inc October 2012 - October 2013
T-Mobile April 2011 - April 2013
T-Mobile USA Inc June 2007 - April 2011
T-Mobile USA Inc June 2002 - June 2007
T-Mobile USA Inc August 2004 - December 2004
Voicestream/T-Mobile January 2000 - June 2002
Skills
Salesforce.com, Leadership, Marketing, Project Management, Constant Contact, Sales, Analysis, B2B, Time Management, SharePoint, Direct Sales, Coaching, Microsoft Office, Analytical skills, Project Management..., Strong Communicator, Detailed and Organized, Adaptable to Change, Excellent Customer..., Accounting Skills, Negotiating Skills, Trainer, Problem Solver, Writing skills, Building Relationships, Adobe CS3 Suite, Illustrator, MS Office Suite, Brandmuscle, Siebel, Hoovers, Leadership skills, Coaching skills, UAT Testing, Videographer, LinkedIn, Facebook, You tube, Business Center Order..., Accounting, Negotiation, YouTube, Adaptation, Adobe Creative Suite, Analytical Skills, Training, Customer Service, Account Management, Problem Solving, Sales Operations
Education
Belleuve College 2002 — 2005
Associate of Arts (AA), Arts, Entertainment, and Media Management, Advertising, Web design, Digital Media, Writing
Bellevue Community College 2002 — 2005
AA, Graphics, Advertising, Animation, Web, Art, Story writing
FlashyFit.com March 2015 - Present
Mosaic January 2015 - Present
Synergetic Marketing Sales December 2012 - February 2013
Synergetic Marketing Sales September 2012 - December 2012
SaLTBOX Services August 2011 - September 2012
In Due Course Training April 2010 - October 2011
T-Mobile USA September 2009 - March 2010
T-Mobile March 2009 - September 2009
T-Mobile USA, Inc April 2008 - March 2009
T-Mobile July 2006 - April 2008
Skills
Customer Focus, Strategic Thinking, Executive Coaching, Employee Engagement, Telecommunications, Engagement, Wireless, Coaching, Instructional Design, Team Building, Public Speaking, E-learning, Mentoring, Retail, Sales Management, Team Leadership, Program Management, B2B, Event Management, Account Management, Management Consulting, New Business Development, Salesforce Administrator, Salesforce.com..., Salesforce Training, E-Learning, Business Development, Selling, Training, Sales Process, Management, Leadership, Marketing, Strategy, Customer Experience, Customer Satisfaction, Performance Management, CRM, Cold Calling, Employee Training, SaaS, Workshop Facilitation, Customer Retention, Sales, Change Management, Sales Operations, Direct Sales, Interviews, Talent Management, Training Delivery
Education
St. Francis Xavier University
Adult Education
LifeTime Fitness Academy 2013 — 2014
NASM Certified Personal Trainer, Professional Fitness Training
T Mobile USA Inc November 2014 - Present
TEKsystems May 2014 - November 2014
Baylor Health Care System October 2012 - April 2014
CENTURY LINK September 2011 - October 2012
Future Technologies, Inc June 2007 - July 2011
AT&T Mobility 2005 - 2007
Semafor Technlogies LLC September 2004 - December 2005
Infosys Technologies October 2000 - August 2002
Bharat Heavy Electricals Limited October 1999 - October 2000
Skills
Java, Network Security, Linux, Oracle Identity Manager, Sun Identity Manager, Solaris
Education
Alphonsas High School
Alphonsas High School
PESIT
University of Alabama at Birmingham
OGI Mortgage Bankers February 2015 - Present
American Financial Network Inc. March 2013 - February 2015
InHouseLender.com June 2012 - March 2013
American Financial Network Inc. October 2011 - June 2012
Majestic Home Loan August 2011 - October 2011
T-Mobile USA Inc August 2010 - July 2011
Directors Financial October 2009 - December 2009
Statewide Bancorp June 2008 - October 2009
Skills
FHA, FHA 203k, VA, Conventional, Hard Money, Homepath, Mortgage Lending, FHA financing, Short Sales, Residential Mortgages, Refinance, Foreclosures, First Time Home Buyers, HomePath, Loans, Mortgage Banking, Credit, Government Loans, Selling, Construction Loans, Condos, Residential Homes, Reverse Mortgages, Credit Risk, Credit Analysis, Loan Origination, Loss Mitigation, Consumer Lending, Investment Properties, Single Family Homes, Investors, VA loans, Real Estate, REO, Real Estate Transactions, Mortgage Underwriting, Loan Servicing, Sales, Real Estate Financing, Buyer Representation, Real Estate Economics, Underwriting, USDA, Sellers, Finance, Certified Mortgage..., Relocation
Education
California State University-Long Beach 2011 — 2013
Cerritos College
CarMax July 2015 - Present
T-Mobile December 2011 - July 2015
T-mobile Usa December 2009 - December 2011
T-mobile Usa, Inc March 2005 - December 2009
Burlington Coat Factory June 2002 - March 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, SAP, Taleo, Mac OS X, Mac OS, Management, Wireless, Wireless Broadband, Windows, HTML, Sales, Team Building, Sales Operations, Customer Satisfaction, Retail, Cold Calling, Strategic Planning, Coaching, Sales Management, OS X, Quotas, Call Centers, Customer Experience, Customer Service, Customer Retention, Direct Sales, Store Management, Telecommunications
Education
University of New Orleans 2001 — 2007
BA, Business Administration
University of New Orleans 2001 — 2007
B.A, Business Administration
Saginaw High School 1998 — 2001
Computer Networking / Administration
City of Oak Harbor, WA May 2014 - Present
Go Realty July 2011 - Present
KeyBank August 2011 - May 2014
Clark Realty Management February 2009 - April 2011
T-Mobile USA, Inc December 2007 - December 2008
Chicago Title Company May 1996 - October 2007
Greater Suburban Mortgage January 1995 - January 1996
Kmart January 1991 - January 1993
Skills
Real Estate, Property Management, FHA, Commercial Real Estate
Education
Ashford University 2007 — 2011
Bachelor of Arts, Business Administration
The Land Title Institute 1997 — 1998
Real Estate
CompuCom ITWS June 2015 - Present
T-Mobile USA Inc. April 2015 - June 2015
Apex Dental Care February 2007 - March 2015
Skills
Human Resources, Customer Experience, Microsoft Office, Outlook, Training, HRIS, Employee Training, Team Building, Succession Planning, Applicant Tracking..., Onboarding, New Hire Orientations, Customer Service, Time Management
Education
Lake Washington Institute of Technology 2013 — 2014
Human Resources Management, 3.99GPA
Renton Technical College
Associate of Applied Science (AAS)
Oracle Corporation March 2013 - March 2014
Comcast Cable February 2009 - September 2012
Capgemini 2008 - 2009
T-Mobile 2005 - 2008
T-Mobile USA, Inc 2004 - 2005
Lucent Technologies 1999 - 2003
Samsung, America 1998 - 1998
AT&T Bell Labs 1997 - 1998
AT&T Bell Labs 1997 - 1997
Skills
Telecommunications, Integration, Solution Architecture, Wireless, IP, Open Source Software, Program Management, Network Architecture, System Architecture, Vendor Management, GSM, ITIL, Project Management, SOA, Enterprise Architecture, Software Development, Service Delivery, Requirements Analysis, UMTS, Strategic Planning, BSS, Systems Engineering, Provisioning, Business Analysis, Project Planning, 3G, IT Management, IT Service Management, Carrier Ethernet, Service Management, Change Management, eTOM, Operations Management, Network Management..., OSS, Business Services, Network Performance..., Operational Excellence, Inventory Management, Fault Management, Project Staffing, People Development, Object Oriented Design, Opex/CapEx Reduction, Research, Cloud Applications, Internet of Things, Big Data, Programming Languages, Web Development
Education
Indiana University Bloomington
MS, Computer Science
Dhaka University
M.Sc., Applied Physics & Electronics
Dhaka University
B. Sc. (Hons), Applied Physics & Electronics
T-mobile USA Inc June 2010 - Present
Home based April 2009 - Present
United Service Organizations June 2008 - August 2008
Muze June 2007 - July 2008
Skills
CRM, Leadership, Training, Access, Sales, Blogging, Networking, Microsoft Office, Microsoft Excel, Technical Support, Microsoft Word, Direct Sales, Account Management, Sales Management, Sales Operations, Retail, Customer Service, Telecommunications, Online Advertising, Product Management, Inventory Management, Advertising, Time Management
Education
Jose P. Rizal University 1999 — 2001
under grad, Commerse
Jose P. Rizal University 1999 — 2001
Bachelor, Commercial Science
Cheonggang Academy
Maj, Management
Talbots January 2014 - Present
Talbots October 2011 - January 2014
T-Mobile February 2011 - October 2011
T-Mobile USA, Inc November 2009 - January 2011
T-Mobile USA, Inc May 2004 - October 2009
Gateway 2002 - 2004
Gateway 1999 - 2002
Gateway 1997 - 1999
Skills
Retail, Sales Management, Merchandising, Customer Retention, Customer Experience, Sales Operations, Coaching, Business Development, Sales, Leadership, Customer Satisfaction, Retail Sales, Sales Process, Telecommunications, Team Leadership, Training, Cross-functional Team..., Performance Management, Direct Sales, Management, Team Building, Customer Service, Process Improvement, Driving Results, Profit, Change Management, Program Management, Strategic Planning, Account Management, Business Strategy, Store Management, Strategy, Leadership Development, Marketing, Selling, P&L Management, Inventory Management, Analytics, Project Planning, Hiring, Income Statement, Visual Merchandising, Forecasting, Employee Training, Analysis, Recruiting, Loss Prevention, Competitive Analysis, Call Centers, Time Management
Education
The University of the Arts 1988 — 1990
Bachelor of Arts, Music
University of Bridgeport 1984 — 1987
Photography and music
T-Mobile USA, Inc March 2009 - Present
Check Into Cash June 2008 - March 2009
The Rush Fitness March 2007 - June 2008
Farmers Insurance GroupMaggie Bell July 2006 - March 2008
Wheatley Farms June 2002 - March 2007
Skills
Sales, Invoicing, Time Management, Payroll, Insurance, Program Management, Loans, Customer Service, Customer Retention, Customer Satisfaction, Sales Management, Cold Calling, Organizational Structure, Filing, Collections, Data Entry, Data Collection, Billing Systems, Payment Systems, Employee Management, Schedules, Salesforce.com, Call Centers, Account Management, Team Building, Telemarketing, Employee Training, Sales Operations, Training, Inventory Management, Employee Relations, Networking
Education
Ashford University 2015 — 2018
Bachelor of Applied Science (BASc), Public Relations/Image Management and Marketing
Bethel University, College of Professional Studies 2014 — 2015
Bachelor's Degree, MANAGEMENT & ORGANIZATIONAL DEVELOPMENT
Chattanooga State Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Academy of Allied Health 2009 — 2009
Medical/Clinical Assistant
Arthrex January 2014 - Present
Arthrex June 2011 - January 2014
T Mobile USA Inc December 2008 - June 2011
T-Mobile October 2007 - November 2008
T-Mobile August 2006 - September 2007
T-Mobile June 2005 - July 2006
AME interntional January 2004 - February 2005
Skills
Cold Calling, Sales, New Business Development, Management, CRM, Sales Operations, Solution Selling, Sales Process, Business Development, Enterprise Software, Leadership, B2B, Training, Forecasting, Business Planning, Cross-functional Team..., Sales Process..., sales process..., Sales Cycle Management, Revenue & Profit Growth, strategic & decisive..., Restructuring, Client Relationships..., Customer Experience, Recruiting, Medical Staff..., Budget Management, Market Development, Communication, Sales Presentations, Needs Assessment, Contract Negotiation, Contract Management, Selling, Strategic Planning, Salesforce.com, Strategy, Telecommunications, Medical Devices
Education
Tulane University 1998 — 2002
BS, Biology, Chemistry, Fine Art
T-Mobile USA Inc February 2008 - Present
Wipro Technologies May 2007 - February 2008
Cognizant Technology Solutions April 2005 - May 2007
Mahindra Satyam August 1999 - April 2005
Skills
ABAP, SAP ERP, SD, SAP Netweaver, IDOC, SAP R/3, SAP, SAPScript, ERP, ECC, SAP Implementation, Testing, SAP BW, Smartforms, SAP Portal, Requirements Analysis, BAPI, SAP BI, Business Analysis, Integration, Business Intelligence, Business Objects, Business Process, Data Migration, SAP CRM, SAP HR, SAP SD, SAP SRM, SAP XI, SDLC, Software Project..., Solution Architecture
Education
Karnatak University
B.E
OneSource Virtual June 2012 - Present
Hunt Energy IQ September 2011 - June 2012
T-Mobile USA Inc June 2011 - August 2011
UT Dallas July 2010 - December 2010
Hochtief Construction Qatar W.L.L. May 2009 - August 2009
Skills
SQL, Data Analysis, PL/SQL, Business Intelligence, Oracle PL/SQL..., Report Development, JIRA, Microsoft Office, Data Quality, Database Queries, Relational Databases, Data Warehousing, Software Documentation, Teradata, VBA, Oracle SQL, Business Objects, Workday, Quality Center, Analysis, Visual Basic, Integration, Data Integration, Requirements Gathering, XML, Data Mapping, XSLT, XPath, Technical Documentation, Report Writing, Reporting & Analysis, Web Services, File Transfer, Document Transformation, Workday Report Writer, Workday Studio, Databases, Business Analysis, Testing, Visio, Access
Education
School of Management, The University of Texas at Dallas 2009 — 2011
Masters, Science, Management Information Systems
Anna University 2004 — 2008
Bachelors in Engineering, Computer Science
Abu Dhabi Indian School 2002 — 2004
Master of Science (MS), Management Information Systems, General
Sunrun November 2012 - July 2015
Verengo Solar Plus January 2009 - August 2012
Fulcrum Shift March 2008 - December 2008
BDS Marketing, Inc February 2005 - February 2008
T-Mobile, USA Inc February 2004 - February 2005
Gateway, Inc September 1998 - February 2004
Linens N Things January 1998 - September 1998
Kmart Corporation August 1991 - January 1998
Lord & Taylor June 1988 - June 1991
Skills
Operations Management, Change Management, Management, Mergers, Consulting, Partner Management, Organizational..., Personnel Management, Venture Capital, Organizational..., Joint Ventures, Strategic Planning, Sales Management, New Business Development, Sales Operations, Team Building, Retail, Account Management, Sales, Product Marketing, Start-ups, P&L Management, Business Planning, Mergers & Acquisitions, Training, Market Research, Leadership, B2B, Recruiting, Direct Sales, CRM, Business Development, Human Resources, Lead Generation, Marketing, Business Strategy, Strategy, Sales Process, Marketing Strategy, Program Management, Competitive Analysis, Performance Management, Strategic Partnerships, Thought Leadership, Energy, Entrepreneurship, Project Management, Salesforce.com, Contract Negotiation, Customer Service
Education
Pomona College
Liberal Arts
St Anselm's Abbey High School
University of Maryland College Park
Business Management
Sprint September 2013 - Present
T-Mobile November 2006 - September 2013
T-Mobile USA, Inc. April 2005 - September 2013
Lyle Company November 2006 - April 2009
T-Mobile April 2005 - November 2006
Skills
Telecommunications, Co-location, Wireless, LTE, UMTS, CDMA, Cellular Communications, 4G, GSM, 3G, Vendor Management, Microwave, WiMAX, Contract Negotiation, Program Management, Site Development, Site Acquisition, Backhaul, Zoning, Wireless Networking, Mobile Devices, Fiber Optics, Network Design, 2G, WiFi, Mobile Communications, RF, Rollout, Broadband, Integration, Ethernet, Transmission, T1, WCDMA, Optical Fiber, RAN, Computer Network..., System Deployment, IP, Edge, GPRS, SDH, Switches, VoIP, MapInfo, Network Engineering, Telecommunications..., SS7, Mobile Technology, Communications Audits
Education
Bergen Community College 1995 — 1999
On-Site Tek Solutions LLC. May 2014 - Present
ACE: Automatic Control Engineering January 2014 - April 2014
Frontier Communications July 2010 - December 2013
Verizon Business June 2010 - July 2010
T-Mobile USA Inc. November 2006 - October 2009
NECC Telecom Inc. September 2005 - October 2006
OpportunityOne February 2001 - August 2005
Skills
Troubleshooting, Telecommunications, Wireless, DSL, LAN-WAN, Mobile Devices, T1, Ethernet, Microsoft Office, Computer Network..., Team Leadership, Wireless Networking, Computer Repair, Technical Support, Operating Systems, VoIP, Fiber Optics, Switches, Routers, Cabling, WAN, Remedy Ticketing System, Problem Solving, Project Planning, Project Management, Network Administration, Windows, Unix Operating Systems, Unix Shell Scripting, Microsoft Visual Studio..., NetBeans, Cellular Communications, Adobe Fireworks, Adobe Creative Suite, Web Development, OSI Model, Blackberry Enterprise..., Android, 3CX, CCP, IP PBX, VMware Workstation, Asterisk, Cisco Call Manager, SIP Trunking, IAX, VoIP protocols SIP
Education
Fort Hays State University 2013 — 2016
Bachelor of Science (BS), Computer Systems Networking and Telecommunications, 3.6
Colorado Technical University-Online 2008 — 2013
Transferred Credits to FHSU, Computer Systems Networking and Telecommunications, 3.8
University of Baghdad - College of Accounting & Economics 1989 — 1992
Bachelor’s Degree, Accounting and Business/Management, 3.12
Samsung Electronics America August 2014 - Present
Samsung Telecommunications America November 2013 - October 2014
T-Mobile USA ,inc July 2007 - July 2013
Advance Alabama Inc January 2006 - June 2007
Dillards January 2006 - March 2006
Sears, Roebuck and Co. August 2003 - July 2004
Skills
Bilingual-Spanish, Customer Service, Customer Satisfaction, Phone Sales, Sales Management, Team Leadership, People Skills, Cellular, Android, Blackberry, Windows Phone 7, iPhone development, Technology Development, Technical Demonstrations, Technical Communication, Technical Training, Pre-sales Technical..., Customization, Phone Skills, Wireless Networking, Social Networking, Inventory Management, Shipping/receiving, Coaching, Accounts Payable, Accounts Receivable, Marketing Communications, Ethical Hacking, Collections, Computer Hardware, Computer Repair, cellular repair, IOS, Windows 7, Linux, Customer Retention, CDMA, iOS, Sales, Leadership, Wireless, Training, Customer Experience, Mobile Devices, Retail, Networking, Microsoft Office, Direct Sales, Retail Sales, Cellular Communications
Education
Northwest Shoals Community College-Muscle Shoals 2008 — 2010
CIS, Electronics
Gigamon August 2015 - Present
Marcum Technology LLC December 2014 - August 2015
Gigamon March 2014 - November 2014
ON24 October 2012 - 2014
Curran & Connors, Inc. January 2011 - October 2012
InterCall 2009 - 2011
T-Mobile USA, Inc 2007 - 2009
Enterprise Rent-A-Car August 2006 - October 2007
Skills
Salesforce.com, Sales, New Business Development, Account Management, Cold Calling, Direct Sales, Lead Generation, Management, Leadership, Corporate Communications, Sales Process, Building Relationships, Unified Communications, Webinars, Networking, Establishing..., SaaS, Sales Presentations, Solution Selling, Strategic Partnerships, Integrated Marketing, Training, Telecommunications, Audio Conferencing, Cross Selling, Negotiation, New Business Generation, CRM, Webcasting, CRM software, Executive Level Selling, Virtual Training, Channel Partners, Network Infrastructure, Enterprise Network...
Education
Bloomsburg University of Pennsylvania 2002 — 2006
Liberal Arts, Communication Studies
MasTec Network Solutions June 2012 - Present
MasTec Network Solutions May 2010 - June 2012
TowerCo January 2009 - November 2009
T-Mobile USA, inc August 2002 - December 2008
Domino's Pizza March 1982 - June 2002
Skills
MapInfo, Telecommunications, Excel, Business Development, Access, Microsoft Excel, Management, Project Management, MS Project, CDMA, Project Planning, Budgets, Contract Negotiation, Contract Management, Troubleshooting, Sales, Microwave, Program Management, Vendor Management, Cellular Communications, Wireless, 4G, Networking, LTE, UMTS, Zoning, Site Development, Site Acquisition, WiMAX, Optical Fiber
Education
2004-2007William Rainey Harper College 2004 — 2007
Computers, Business
Virginia Polytechnic Institute and State University 1977 — 1980
BS, Animal Science, Agricultural Economics
Old Dominion University 1975 — 1977
Bachelor of Science, Animal Science; General Biology
2008 William Rainey Harper College
Certificate, Project Management
T-Mobile USA Inc. May 1998 - Present
AT & T February 1998 - May 1998
AT&T Inc. November 1996 - February 1998
Skills
Software Development, Software Project..., IT Management, Web Development, Web Content Management, IT Service Management, Agile, Scrum, Android, SDLC, RUP, J2EE, jQuery, ASP.NET, Team Leadership, Management, C#, Web Technologies, Telecommunications, Vendor Management, Wireless, Mobile Devices, Integration, JavaScript, Requirements Analysis, Telecommunications..., Enterprise Architecture, Solution Architecture, SOA, Unix, Agile Project Management, Cloud Computing, Mobile Technology, SharePoint, Project Management, Mobile Applications, Service Delivery, Technology Management, GSM, Visio, Microsoft SQL Server, Team Management, Billing Systems, Web Services, Open Source Software, Agile Methodologies, Java Enterprise Edition, E-commerce, IT Strategy, Architecture
Education
Stevens Institute of Technology 1999 — 2001
MTM, Technology Management
Bishop Heber College
MS, Computer Science
Bishop Heber College
BS, Computer Science
Bill & Melinda Gates Foundation February 2012 - Present
T-Mobile USA, Inc July 2008 - March 2011
K&L Gates LLP April 2006 - July 2008
Saul Ewing LLP September 2003 - March 2006
Skills
Intellectual Property, Licensing, Strategy, Legal Writing, Corporate Law, Commercial Litigation, Mergers & Acquisitions, CRM, Cross-functional Team..., Product Marketing, Privacy Law, Marketing, Management, Due Diligence, Trademarks
Education
Temple University - Fox School of Business and Management 2000 — 2003
M.B.A.
Temple University - James E. Beasley School of Law 2000 — 2003
J.D., Law
Georgetown University 1995 — 2000
B.S., Marketing
Samsung Telecommunications America July 2013 - Present
Cellebrite USA April 2013 - July 2013
ShoreTel October 2011 - January 2013
T-Mobile April 2010 - October 2011
T-Mobile USA, Inc March 2002 - April 2010
SkyTel 2001 - 2002
PageNet 1996 - 2001
Skills
Leadership, Blackberry, Mobile Devices, Wireless, Solution Selling, Telecommunications, Unified Communications, Managed Services, Solutions Marketing, Channel, Strategic Partnerships, Direct Sales, VoIP, Sales Process, Key Account Management, Cellular Communications, Account Management, Enterprise Software, CRM, Sales Management, Competitive Analysis, Sales Operations, Strategy, Customer Experience, MPLS, Partner Management, Sales, Business Development
Education
Bergen Catholic High School 1980 — 1984
Bergen Community College
HHHS
Expedia, Inc. May 2014 - Present
Nordstrom June 2011 - May 2014
T-Mobile USA Inc. June 2010 - June 2011
Davis Wright Tremaine LLP October 2006 - May 2010
Ninth Circuit Court of Appeals, The Honorable Robert R. Beezer September 2005 - September 2006
ROPES & GRAY, LLP September 2002 - March 2005
U.S. DISTRICT COURT for the Western District of Washington, The Honorable Thomas S. Zilly September 2001 - September 2002
U.S. DISTRICT COURT, DISTRICT OF HAWAII, The Honoarble Alan C. Kay September 2000 - September 2001
Skills
Breach Of Contract, Administrative Law, Trials, Litigation, Licensing, Commercial Litigation, Arbitration, Corporate Law, Business Litigation, Dispute, Legal Advice
Education
University of Michigan Law School
J.D
Brown University 1991 — 1995
Sc.B., Aquatic Biology
Microsoft National Account ManagerMicrosoftMarch 2009 - Present
Microsoft (Formerly Danger) 2006 - 2009
T-MOBILE USA, Inc 2004 - 2006
TRICOMM, Inc 2002 - 2004
PRECISION WIRELESS & CELLULAR CENTER 2001 - 2002
Skills
Solution Selling, Competitive Analysis, Customer Service, Event Planning, Negotiation, Strategic Partnerships, Wireless, Mobile Operators, Business Development, Mobile Platforms, Management, Multi-channel Marketing, SaaS
Education
Susquehanna University 1998 — 2002
Bachelor of Arts, Advertising and Computer Design
Sean Hubbard for U.S. Senate January 2012 - June 2012
Sean Hubbard for Senate August 2011 - December 2011
Wolf Pack Political Services, Inc. March 2009 - June 2010
Empire Today, LLC October 2009 - April 2010
Wolf Pack Political Services, Inc January 2009 - 2010
Georgia House of Representatives January 2008 - April 2008
Shelland, inc 2004 - 2005
T-Mobile USA, inc January 2001 - January 2004
Skills
Political Campaigns, Constituent Services, Legislative Research, Campaign Strategy, Political Management, Strategic Planning, Strategic Communications, Tactical Development, Tactical Asset...
Education
Georgia State University
ip.access May 2009 - Present
ADC August 2007 - February 2009
t-mobile usa, inc September 2006 - June 2007
ip.access May 2005 - August 2006
ip.access August 2003 - June 2005
Motorola September 1999 - August 2003
Skills
Wireless, IP, UMTS, GSM, Linux, 3G, Troubleshooting, LTE, Telecommunications, GPRS, WCDMA, BSS, Cellular Communications, RAN, 2G, 4G, CDMA, Core Network, WiMAX, Unix, RF, Mobile Devices, SS7, Mobile Communications
Education
University of Newcastle Upon Tyne 1996 — 1999
Computing Science
Handsworth Grammar School 1989 — 1996
NWCF
NWCF
NWCF
T-Mobile USA, Inc November 2003 - October 2005
Pinnacle Consulting Group August 1999 - November 2003
Aspen Technology March 1998 - August 1999
Education
The Ohio State University Fisher College of Business 2006 — 2008
Executive MBA
University of Toledo 1990 — 1994
BS
Microsoft/Radius Inc. July 2013 - Present
Microsoft Corp September 2006 - June 2013
T-Mobile USA, Inc July 2000 - September 2006
Skills
Program Management, Windows, Requirements Analysis, Testing, Integration, Deployment, SAP HR, Software Project..., System Deployment, ITIL, ERP, Business Process, SAP E-Recruiting, SDLC, SAP ERP, Enterprise Software, SAP, Software Documentation, Disaster Recovery, Quality Assurance, Cross-functional Team...
Education
Jami'at Amman Al-Ahliyya 1995 — 1999
BSc, Business Administration
American University of Beirut 1993 — 1995
N/A, Business Administartion
BlackBerry September 2013 - Present
AT&T July 2011 - August 2013
T-Mobile January 2009 - June 2011
T-Mobile Wireless 2009 - June 2011
T-Mobile September 2003 - December 2008
T-Mobile USA, Inc 2003 - December 2008
MCI WorldCom 1998 - 2002
SkyTel (a division of Worldcom) 1999 - 2001
Skills
Wireless, Customer Relations, Strategic Planning, Customer Service, Fortune 1000, Sales, Strategy, Project Management, Direct Sales, CRM, Leadership, Telecommunications, Sales Process, Government, Solution Selling, Cloud Computing, Mobile Devices
Education
University of Maryland College Park 1992 — 1996
Bachelor of Arts
T-Mobile July 2008 - Present
T-Mobile USA Inc. October 2004 - June 2008
Powertel, Inc. 2000 - 2004
Skills
Wireless, Telecommunications, UMTS, CDMA, 4G, LTE, GSM, Cellular Communications, 3G, Wireless Networking, Vendor Management, RF Engineering, Switches, Computer Network..., Microwave, Wireless Broadband
Education
University of Central Florida 1994 — 1997
BA, Criminal Justice/Law Enforcement Administration
Eastern Florida State College 1993 — 1995
AA, Associate of Arts
T-Mobile March 2008 - Present
T-Mobile USA Inc September 2004 - March 2008
Independent Project Management Consultant March 2002 - September 2004
AT&T Fixed Wireless December 1999 - January 2002
AT&T Fixed Wireless 2000 - 2002
AT&T Wireless 1989 - 2002
McCaw Cellular/AT&T Wireless 1989 - 1995
Education
California State University-Northridge 1979 — 1982
Communications, Communications, Theater, Media
T-MOBILE USA, INC 2004 - October 2014
Sprint/Nextel Wireless September 2002 - November 2004
The Good Guys October 2001 - September 2002
Verizon Wireless July 2000 - July 2001
Taco Bell February 1995 - June 1999
Skills
Solution Selling, Customer Satisfaction, Customer Retention, Sales, Retail, Telecommunications, Direct Sales, Sales Operations, Customer Experience, Mobile Devices, Selling, Cellular Communications, New Business Development, B2B, Wireless, Customer Service, Sales Management, Account Management, Managed Services, Sales Process, Cold Calling, Call Centers, Channel Partners, Unified Communications, Product Marketing, Salesforce.com, Key Account Management, VoIP, Product Management, Strategic Partnerships, Management, Leadership, Strategy, Team Building, Team Leadership, Business Development
Education
Mission College 1989 — 1990
Hospitality Management, Food and Beverage, Accounts, Purchasing
Guru Nanak Dev University 1974 — 1980
Bachelor of Arts (B.A.) India, Geography, Economics and Political Science
T-Mobile USA, Inc September 2009 - Present
T-Mobile February 2007 - September 2009
T-Mobile August 2006 - February 2007
Trendwest Resorts August 2004 - June 2005
Trendwest Resorts December 2002 - August 2004
Trendwest Resorts September 2001 - December 2002
Skills
Marketing Compliance, Project Management, Management, Project Planning, Analysis, Enterprise Software, Business Strategy, Wireless, Telecommunications, PMO, Customer Service, Project Portfolio..., Vendor Management, Cross-functional Team..., Quality Assurance, Team Building, Sales, Software Project..., Leadership, Software Development, Program Management, Project Delivery, SDLC, Software Documentation, Business Process..., Process Improvement, Strategy, Change Management, Product Management, Agile Project Management, Requirements Analysis, Business Analysis, Risk Management, PMP, Team Leadership, Contract Management, Business Intelligence, Retail, CRM, Governance
Education
Central Washington University 1998 — 2000
BA, Video Communication
Western Washington University 1995 — 1998
Communications/Theatre
T-Mobile April 2010 - Present
T-Mobile USA, Inc 2009 - April 2010
T-mobile September 2004 - November 2009
SkyTel 1998 - 2004
Skills
Wireless, Telecommunications, Mobile Technology, Mobile Communications, Sales Operations, Direct Sales, Sales, Call Centers, Cloud Computing, Project Management, Managed Services, Management, Team Management, Product Management, Strategic Partnerships, Cross-functional Team..., Solution Selling
Education
The George Washington University
T-Mobile January 2015 - Present
T-Mobile USA Inc October 2012 - Present
T-Mobile 2008 - Present
Axcent Networks March 2007 - October 2008
GCI May 2006 - March 2007
FDN Communications March 2003 - May 2006
MPower Communication February 2002 - March 2003
Genuity - Formerly GTE Telecom April 2001 - November 2001
GTE Telecom August 1998 - April 2001
Skills
Wireless, Telecommunications, Network Design, Provisioning, Ethernet, Project Management, Network Engineering, Managed Services, 2G, GSM, Fiber Optics, Optical Fiber
Education
Collin County Community College 2011 — 2011
Pending CCNA Certification, CCNA, Passed-Pending Certification
Seminole Community College 2004 — 2004
Undergrad
Indiana Wesleyan University 2000 — 2001
Business Administration, Management and Operations
Indiana University-Purdue University at Indianapolis 1993 — 2000
Undergrad, Accounting, Business Mgmt
State of Maine September 2014 - Present
Infoway software September 2014 - Present
T-Mobile USA Inc May 2011 - September 2014
Delphi 360 LLC December 2009 - May 2011
BrainStation-23 November 2008 - July 2009
Delphi Solutions Limited March 2008 - October 2008
Global Software Architects February 2007 - February 2008
United International University October 2005 - January 2007
Skills
ASP.NET, Web Services, Microsoft SQL Server, jQuery, WCF, JavaScript, C#, SharePoint, TFS, ASP.NET MVC, Knockout JS, Angular JS, HTML 5
Education
United International University 2001 — 2005
Bachelor of Science (BS), Computer Science and Engineering
Bogra Cantonment Public School & College
HSC, Science
Expedia, Inc. March 2015 - Present
Caradigm June 2013 - February 2015
T-Mobile January 2011 - May 2013
T-Mobile USA Inc February 2010 - January 2011
T-Mobile September 2008 - February 2010
Cell Therapeutics Inc, Seattle, WA April 2001 - September 2008
Concur Technologies September 1999 - January 2001
Syncor International (acquired by Cardinal Health) August 1996 - September 1998
Skills
SAP, Oracle, Microsoft Office, Procurement, Contract Management, Supplier Management, Travel Management, Cross-functional Team..., Vendor Management, Retail, Vendor Relations, Contract Negotiations, Process Improvement, Negotiation, Team Building, Strategic Sourcing, Contract Negotiation, Operations Management, Strategic Planning, Team Leadership, Spend Analysis, Inventory Management, Business Management, Management, Supply Management, Sales Operations
Education
University of Phoenix 1999 — 2001
Bachelor of Science, Business Management
Los Angeles Pierce College 1993 — 1996
Associate of Arts, General
T-Mobile July 2007 - Present
T-Mobile USA, Inc April 2006 - June 2007
T-Mobile October 2004 - March 2006
Safeco Insurance October 2002 - September 2004
GMIC July 1997 - September 2002
Skills
Cross-functional Team..., Contract Negotiation, Budgets, Process Improvement, Leadership, Cash Management, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Forecasting, Supply Chain, Finance, Program Management, Coaching, Analysis, Financial Statements
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2010
MBA, Finance
Portland State University 1995 — 1997
BS Business Administration, Accounting
Unversity of Oregon 1993 — 1995
Cox Communications June 2009 - Present
T-Mobile 2014 - 2015
T-Mobile 2014 - 2015
T-Mobile May 2006 - May 2009
T-Mobile USA Inc 2006 - 2009
Nextel 1996 - 2006
nextel communications 1996 - 2002
Skills
User Acceptance Testing, Telecommunications, SDLC, Requirements Analysis, Testing, Test Planning, Business Analysis, Unix, Vendor Management, Software Project..., Integration, Software Documentation, Visio, Process Improvement, PMO, MS Project, Agile Methodologies, Cross-functional Team..., Business Requirements
Education
Auburn University
T-Mobile April 1997 - Present
T-Mobile USA Inc. 1997 - Present
Skills
HSPA, UMTS, LTE, GSM
Education
SUNY Polytechnic Institute 1994 — 1996
Liberty Tax Service January 2015 - March 2015
Habitat for Humanity of the Lehigh Valley June 2014 - December 2014
Cassidon Realty Corp. (Internship) June 2011 - December 2011
Guardian Life Insurance June 2008 - November 2009
Dun & Bradstreet April 2005 - February 2008
T-Mobile USA Inc. September 1999 - December 2002
Skills
Analysis, Access, Microsoft Office, Outlook, Customer Service, Teamwork, Invoicing, Financial Analysis, QuickBooks, Accounting, Account Reconciliation, Accounts Receivable, Accounts Payable, Microsoft Excel, Tax, Bookkeeping, Bank Reconciliation, Spreadsheets, Microsoft Word, Data Entry
Education
Muhlenberg College 2013 — 2015
Bachelor of Arts, Accounting
Lehigh Carbon Community College 2009 — 2011
Associate in Applied Science Degree, Accounting
Chubb Institute 2002 — 2003
multimedia design, web designing/graphic design
Hartford Financial Services Group, Inc September 2008 - Present
Hartford Financial Services Group, Inc October 2007 - September 2008
Hartford Financial Services Group, Inc April 2005 - October 2007
Primary Curriculum Centre April 2003 - July 2003
T-Mobile USA, Inc October 2001 - March 2003
Cornerstone Promotions, Inc September 2000 - July 2001
Skills
Strong multi-tasking,..., Computer skills include..., Administrative Work, Microsoft Office, SharePoint, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Outlook, Call Center, Customer Satisfaction, Data Entry, Sales, Time Management, Sametime, AIM, IEX Total View, Meeting Scheduling, Schedule Control, Meeting Planning, Event Planning, Solution Implementation, Creative Problem Solving
Education
Queen Mary and Westfield College 1999 — 1999
Duquesne University 1995 — 1999
B.A, Communications
T-Mobile July 2011 - Present
T-Mobile USA Inc. 2002 - June 2011
Skills
Business Objects, Microsoft Excel, Microsoft Access, Business Analysis, Customer Experience, Call Center, Customer Satisfaction, Business Process..., Customer Experience..., Customer Experience..., Business Strategy, Business Research, Access, Teradata, Teradata Data Warehouse, Call Centers, Cross-functional Team..., Management, Troubleshooting, Telecommunications, Vendor Management, Analytics, Process Improvement, Visio, Business Process, Team Leadership
Education
University of Phoenix 2010 — 2013
Business Management, Project Management
University of Northern Colorado 2000 — 2002
T Mobile USA Inc December 2014 - Present
Sunflower Electric Power Corporation June 2012 - November 2014
T-Mobile March 2004 - June 2012
Norlight Telecommunications October 2001 - January 2004
Lockard & White August 2000 - August 2001
Field Telecomms Inc May 1998 - August 2000
Skills
Telecommunications, T1, Wireless, Troubleshooting, Avaya, VoIP, GSM, Call Center, Cellular Communications, 3G, Voice Mail, Wireless Networking, Microwave, RF, Computer Network..., IP, Technical Support, Network Design, Telephony, UMTS
Education
Northwest Kansas Technical College 1996 — 1998
Telecommunications Diploma, Telecommunications Technology/Technician
MGM March 2014 - Present
Warner Bros. Studios May 2013 - February 2014
NetApp November 2012 - April 2013
Ingram Micro April 2011 - October 2012
Next Day Flyers December 2010 - March 2011
T-mobile USA INC January 2008 - November 2010
Skills
Telecommunications, Requirements Analysis, SDLC, Vendor Management, Business Analysis, SAP R/3, Integration, SAP, Business Intelligence, Software Project..., Project Management, User Acceptance Testing, Program Management, Visio, CRM, ABAP, Business Process
Education
Madras University
Bachelor's degree, Computer Science Engineering
CenturyLink March 2014 - Present
T-Mobile USA, Inc January 2011 - June 2013
T-Mobile USA, Inc June 2007 - January 2011
T-Mobile USA, Inc December 2005 - June 2007
Pac-West Telecomm, Inc July 2003 - September 2004
Electric Lightwave 1997 - 2003
MFS Communications March 1995 - June 1997
Skills
Telecommunications, Metro Ethernet, MPLS, WAN, IP, Fiber Optics, Ethernet, Network Design, VoIP, Managed Services, DWDM, Co-location, Broadband, Unified Communications, Switches, Computer Network..., Cellular Communications, LTE, UMTS, 4G
Education
UCLA 1976 — 1980
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
University of Colorado at Boulder
Master of Science (MS), Telecommunications Engineering
Wilson Sonsini Goodrich & Rosati February 2012 - August 2012
Starbucks Coffee Company August 2010 - October 2011
Amazon.com May 2009 - August 2009
Avanade October 2007 - January 2009
Various March 2007 - October 2007
T-Mobile USA, Inc May 2006 - March 2007
Kitsap Regional Library March 2005 - December 2005
Various April 2001 - March 2005
Venture Law Group October 1998 - April 2001
Wilson Sonsini Goodrich & Rosati April 1998 - August 1998
Skills
Microsoft Office, Legal Writing, Corporate Law, Intellectual Property, Administrative...
Education
Florida State University 2002 — 2004
B.S., Information Studies
CDK Global May 2011 - Present
AT & T September 2010 - April 2011
T-Mobile December 2009 - September 2010
The Cobalt Group August 2009 - December 2009
T-Mobile USA Inc December 2005 - August 2009
Skills
Unix Shell Scripting, Oracle RAC, HP-UX, RMAN, Solaris, Unix, Oracle, Performance Tuning, High Availability, Replication, SQL, SDLC, PL/SQL, Oracle Enterprise..., AIX, Shell Scripting, IBM AIX, Databases, Requirements Analysis, Integration, Software Project..., Disaster Recovery, Linux, Data Warehousing
Education
Birla Institute of Technology and Science, Pilani
MS, Software Systems
Jadavpur University
B.E., Civil Engineering
T-Mobile USA Inc. November 2013 - Present
T-Mobile April 2012 - October 2013
Microsoft May 2011 - March 2012
T-Mobile January 2011 - May 2011
Russell Investments March 2010 - December 2010
Skills
Windows Azure, Microsoft SQL Server, C#, ASP.NET, .NET, Agile Methodologies, T-SQL, SSRS, Cloud Computing, ASP.NET MVC, Microsoft Technologies, WCF, IIS, Web Services, LINQ, TFS, Web Applications, WPF, Entity Framework, SOA
Education
New York Institute of Technology-Old Westbury 2007 — 2008
GNITS - JNTU 2002 — 2005
BTech
Kendriya Vidyalaya
BNY Mellon March 2015 - Present
BNY Mellon April 2013 - Present
T-MOBILE USA, INC August 2008 - October 2012
T-MOBILE USA, INC March 2008 - August 2008
T-Mobile November 2006 - March 2008
Skills
Customer Experience, Customer Retention, Direct Sales, Customer Satisfaction, Sales Operations, Sales Management, Retail Sales, Account Management, Mobile Communications, Recruiting, Team Coaching, Team Management, Team Leadership, Business Strategy, Analytics, Business Audit, Retail, Coaching, Marketing Strategy, Strategic Planning, Social Media Marketing, Sales, Leadership, Management, Social Media, Microsoft Office
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2012 — 2015
Master of Business Administration (MBA), Finance, Accounting
UC Davis 2004 — 2006
Bachelor of Arts (B.A.), Economics, 3.481
Santa Monica College 2001 — 2004
Affinity Health Plan October 2014 - Present
AT&T September 2012 - May 2013
T MOBILE USA October 2010 - August 2012
T-Mobile USA August 2009 - September 2010
T-MOBILE USA October 2006 - July 2009
T-Mobile USA May 2005 - September 2006
T Mobile USA Inc November 2003 - April 2005
Skills
Telecommunications, Sales, Management, Direct Sales, Sales Operations, Wireless, Sales Process, Solution Selling, Customer Retention, Leadership, Account Management, Software Defined Radio, Coaching, Sales Management, Contract Negotiation, Team Leadership, Mobile Devices
Education
Stony Brook University
JJ BEST BANC & CO. July 2010 - Present
JJ BEST BANC& Company June 2010 - Present
T-Mobile 2007 - 2009
T-Mobile USA, Inc November 1998 - February 2008
National Grid formerly Eastern Edison June 1985 - November 1998
National Grid (formerly Eastern Edison Company) January 1985 - January 1998
Education
Bristol Community College 1982 — 1985
Associates, Legal Secretarial Science
Bristol Community
Associates Degree, Legal Secretarial Science
Alcatel-Lucent May 2013 - Present
T-Mobile February 2011 - May 2013
ACS Mobile Solutions (Now Optimos International ) November 2009 - February 2011
Mobilecom Solutions, Inc March 2009 - October 2009
T-Mobile USA, Inc September 2008 - March 2009
SUNY Institute of Technology, Utica, NY August 2007 - September 2008
VMOBILE (now ZAIN NIGERIA) April 2005 - December 2006
DNet Systems Limited, Nigeria March 2002 - September 2002
Skills
GSM, 2G, UMTS, Wireless, TEMS Investigation, 3G, Actix, RAN, LTE, 4G, BSS, CDMA, Cellular Communications, Drive Test, EVDO, Edge, GPRS, HSDPA, HSPA, MapInfo, Microwave, MapInfo Professional, Networking, RF, Optimization, RF Engineering, Switches, Testing, WiMAX, WCDMA, Troubleshooting, Transmission
Education
SUNY Polytechnic Institute 2007 — 2008
Masters, Telecommunications
University of Ilorin 1999 — 2003
Bachelors, Electrical Engineering
Puget Sound Energy May 2015 - Present
Puget Sound Energy May 2015 - Present
Microsoft February 2014 - May 2015
REI February 2011 - February 2014
T-Mobile USA Inc. April 2006 - March 2011
Tellabs August 2005 - March 2006
Skills
SAP R/3, Quality Center, Test Management, SAP CRM, SAP IS-Retail, SAP ERP, SDLC, Testing, Test Planning, Defect Tracking, Test Strategy, Requirements Analysis, Business Process, Software Documentation, Test Cases, Functional Testing, Test Automation, SAP Implementation, System Testing, SAP, Manual Testing, QTP, SAP SCM (F&R), Software Quality..., Quality Assurance, Regression Testing, SD, SAP MM, Cross-functional Team..., SAP SolMan, HP Quality Center
Education
The University of Texas at Arlington 2002 — 2004
MS, Electrical Engineering
University of Mumbai 1998 — 2002
B.E., Electronic Engineering
T Mobile USA Inc January 2011 - Present
Jacobs Engineering January 2004 - December 2010
Houston Community College September 2002 - May 2008
Education
University of Houston 1999 — 2001
MEE, Telecommunications (EE)
Hewlett-Packard November 2012 - Present
Bank of America November 2012 - Present
Atlantic City Electric /Delmarva Power January 2012 - November 2012
T-Mobile USA Inc September 2009 - August 2011
Regal Entertainment Group November 2008 - January 2010
Skills
ITIL v3 Foundations..., ITIL Process..., ITIL Process, Customer Service, Troubleshooting, Management, Strategic Planning, Negotiation, Call Centers, Microsoft Office, Research, Teaching, Public Speaking, Budgets, Photoshop, Editing, C, Microsoft Excel, Java, Outlook, PowerPoint, Windows, C++, HTML, Microsoft Word, ITIL Certified, IT Solutions, Lean Six Sigma, Six Sigma
Education
Capella University 2015 — 2018
Master of Science (MS), Mental Health Counseling/Counselor
Savannah State University 2004 — 2009
Bachelor of Science (BS), Applied Behavior Analysis
Richmond Academy High School 2000 — 2004
Technical Degree
Verizon Wireless July 2006 - September 2007
Film Industry February 2001 - June 2006
United States Army Officer June 1988 - February 2004
T-Mobile USA, Inc February 2002 - August 2003
Amazon.com June 1998 - December 2000
Skills
Management, Sales, Risk Management, Financial Services, Finance, Customer Service, Networking, Microsoft Office, Sales Operations, Human Resources
Education
Seattle Pacific University 1995 — 1998
Bachelor of Arts, English
Penn State University 1988 — 1990
Psychology, Philosophy
Valley Forge Military College 1986 — 1988
Associate of Arts, Liberal Arts
Crosstel Inc July 2008 - Present
T Mobile USA Inc 1996 - 2008
T Mobile USA Inc 1996 - 2008
Skills
SQL, C, Linux, C++, Microsoft Office, Java, Project Management, Software Development, Engineering, JavaScript, Telecommunications, VoIP, Wireless, Management, IP, Product Management, Mobile Devices, Account Management
Education
Ryerson University 1987 — 1991
Electrical Engineering - Communications
Bravura Designs May 2012 - Present
Best Buy July 2012 - Present
KD Corporation August 2011 - May 2012
T-Mobile USA Inc August 2011 - May 2012
Wireless Advocates April 2005 - February 2006
Best Buy July 2004 - February 2005
Skills
Merchandising, Visual Merchandising, Retail, Store Management, Loss Prevention, Customer Service, Cashiering, Inventory Management, Inventory Control, Retail Sales, Planograms, Store Operations, Customer Retention
Education
Southern New Hampshire University 2013 — 2017
Bachelor of Science (BS), IT/ Cyber-Security, 3.6
City College of New York 2001 — 2002
N/A, Sociology
T-Mobile USA Inc 2007 - 2012
GWL Technologies February 2006 - September 2007
Skills
T-Mobile New Hire &..., T-Mobile@Home &..., Router Install –..., T-Mobile Tier III..., Customer Service, Technical Support, Windows, Blackberry, Account Management, Wireless, Training, Telecommunications, Strategic Planning, Process Improvement, Networking, Call Centers, Android
Education
St. Francis University 1999 — 2000
T-Mobile USA Inc October 2007 - April 2011
T-mobile usa 2007 - 2011
Verizon Wirelss - Prc February 2007 - October 2007
Verizon Wireless PRC February 2007 - October 2007
adelphia Communications/Time Warner Cable August 2004 - March 2007
Adelphia Communications/Time Warner Cable August 2004 - February 2007
Cheap Tickets January 2003 - September 2004
Skills
Technical Support
Education
Harrison High School 1980 — 1982
Harrison High School
Pikes Peak Com. College
History
Pikes Peak Community College
Santander Bank, N.A. May 2015 - Present
JPMorgan Chase Bank N.A. October 2012 - April 2015
Verizon Wireless 2010 - 2012
AT&T March 2010 - June 2010
T-MOBILE USA, INC March 2008 - March 2010
RadioShack October 2006 - March 2008
Education
San Francisco State University 2005 — 2012
Bachelor of Business Administration (BBA), International Business
Wells Fargo Bank, N.A. April 2011 - Present
Apple Inc April 2010 - March 2011
T-Mobile USA, Inc July 2002 - December 2009
Skills
Relationship Management, Banking, Business Relationship..., Customer Service, Sales, Team Leadership, iOS, Loans, Retail Banking, Committed to..., Highly detail oriented, iPad, Driving Results, Cash Management, Leadership, Small Business Lending, Hiring, iPhone, Training, Cold Calling, Store Management, Lines Of Credit, Merchant Services, Credit, Credit Underwriting..., High Organizational..., Payments, Financial Services, Written & Oral..., Microsoft Office, Coaching, Fraud Detection, Deposits, Loss Prevention, Operations Management, People Development, Profit, Forecasting, SBA, Commercial Lending, Treasury Services, Treasury Management, Customer Retention, Management, Social Media
Education
DeVry University
Information Technology