Take Charge America
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Take Charge America Employees
Intel Security July 2014 - Present
Arizona Diamondbacks March 2012 - Present
AAA Northern California, Nevada & Utah Insurance Exchange July 2012 - July 2014
Take Charge America, Inc. April 2006 - July 2012
Take Charge America April 2006 - January 2011
DHL July 2005 - April 2006
Skills
Active Directory, Help Desk Support, McAfee, Windows Server, Windows 7, VPN, Microsoft Office, Servers, Network Administration, A+ Certified, VMware ESX, Troubleshooting, Windows, Avaya, System Administration, Call Center, Computer Hardware, Software Installation, VMware, Microsoft Certified..., WSUS, Group Policy, Laptops, Operating Systems, ITIL, Technical Support, NICE, Microsoft Servers, Norton Ghost, vSphere, Workstations, Terminal Services, CompTIA A+ Certification, ITIL v3 Foundations..., Microsoft, Windows Server 2008, Internet Explorer, McAfee ePO, Desktop Support, Problem Solving, Qualys, Voice & Data Convergence, CompTIA Network+, ITIL Certified, McAfee Antivirus, VSE, Security+, DLP, PCI Standards, MTA
Education
University of Phoenix 2007 — 2009
BSIT, Information Technology
Lake Washington Technical College 2001 — 2004
AAS, Computer Networking and Computer Security
Macy's February 2015 - Present
Macy's February 2014 - Present
Macy's August 2012 - January 2014
Macy's October 2011 - August 2012
Macy's May 2009 - September 2011
Macy's East April 2007 - April 2009
Macy's Merchandising Group September 2005 - March 2007
Take Charge America 2001 - 2003
Skills
Merchandising, Team Building, Open to Buy Management, Inventory Management, Trend Analysis, Visual Merchandising, Leadership, Merchandise Planning, Trend, Strategic Planning, Apparel, Fashion, Assortment, Retail, Store Management, Profit, Private Label, Inventory Control, Driving Results, Multi-channel Retail, Retail Buying, Sportswear, Product Assortment..., Department Stores, Hiring, Demand Planning, Product Development, Recruiting, Store Operations, Footwear, CPFR, Retail Sales, JDA, Styling, Fashion Buying, Trend Forecasting, Forecasting, Sales Analysis, Allocations, People Development, Demand Forecasting, Inventory Analysis, Employee Training, Associate Development, Competitive Analysis
Education
University of Arizona, Eller College of Management 2001 — 2005
NETWORK426 July 2013 - Present
Go Daddy June 2013 - April 2014
Rack Time Rentals January 1999 - October 2013
Take Charge America August 1997 - September 2003
Skills
Network Engineering, Security, VPN, Network Administration, Troubleshooting, DNS, Cisco Technologies, Disaster Recovery, CCNA, CCIE, CCNP, CCIE R&S, Management, Cisco Certified, Training, Information Technology, CEOs, Routing, SAN, Cisco IOS, Network Architecture, Microsoft Certified..., CCSP, Nexus, CCIP, Teacher Training, Cisco Routers, Firewalls, ASA, WAN, Routers, Network Security, Juniper, BGP, Cisco Call Manager, CCSI, LAN-WAN, Network Design, Switches, Data Center, IPv6, Networking, TCP/IP, Juniper Technologies
Education
Arizona State University 1993 — 1995
BA, History
Cisco Certified Internetwork Expert....School of Hard Knocks.
Doctorate of Networking, Networking
Take Charge America March 2015 - June 2015
University of Phoenix 2011 - March 2015
Primerica 2010 - 2012
Piedmont Airlines 2008 - 2011
Cornerstone High School 2005 - 2007
Open Door Fellowship 2003 - 2004
hidden treasures christian day care 2001 - 2003
Skills
Adult Education, Commercial Aviation, Higher Education, Student Counseling, Student Development, E-Learning, Student Recruiting, Admissions, Career Counseling, Student Engagement, Classroom, Tutoring, Public Speaking, Distance Learning, Enrollment Management, Teaching, Training
Education
University of Phoenix 2012 — 2014
Master's degree, Adult Education and Training
Grand Canyon University 2001 — 2004
Bachelor's degree, Bible/Biblical Studies
First American Home Buyers Protection Corporation May 2013 - Present
TriWest Healthcare Alliance October 2012 - March 2013
Take Charge America, Inc. January 2012 - October 2012
Take Charge America, Inc. April 2002 - December 2011
Take Charge America, Inc. May 2000 - April 2002
Take Charge America July 1999 - May 2000
Skills
Adobe Captivate, Training & Development, Staff Supervision, Certified Internal..., Financial Coaching, Quality Assurance, Customer Retention, FCRA, Customer Service, Curriculum Development, Supervisory Skills, Financial Analysis, Quality Coaching, Call Center, Avaya, PowerPoint, Problem Solving, Mentoring, Captivate, Employee Training, Internal Audit, Coaching, Time Management, Microsoft Office, Team Leadership, Team Building, Leadership Development, Outlook, Training, Microsoft Excel, Microsoft Word, Leadership, Teamwork, Public Speaking, Budgets, Customer Satisfaction, Instructional Design, Call Centers, Workforce Management, Process Improvement, Sales, Customer Experience, Performance Management, System Administration, Coaching Staff, Staff Development, Instructor-led Training, Process Scheduler, Employee Relations, CRM
Education
Allan Hancock College
Business/Commerce, General
Take Charge America, March 2014 - Present
Robertson Accounting Services March 2013 - March 2014
UMOM New Day Centers March 1994 - March 2013
Skills
Financial Analysis, Bookkeeping, Sarbanes-Oxley Act, Accruals, US GAAP, Variance Analysis, General Ledger, Accounts Payable, Accounts Receivable, Financial Reporting, Account Reconciliation, Payroll, Spreadsheets, Budgets, Financial Statements, Cash Flow
Education
University of Phoenix 2000 — 2003
BS/ACC & MAOM, Business Accounting & Organizational Management, 3.85
First American Financial Corporation October 2014 - Present
Money Management International April 2012 - Present
Take Charge America October 2010 - March 2012
Hype Media January 2010 - December 2010
Discover Financial Services February 2004 - April 2010
Discover Financial Services February 2004 - April 2010
Skills
Budgets, Recruiting, Finance, Sales, Customer Satisfaction, Coaching, Accounting, Financial Analysis, Credit, Strategic Financial..., Credit Counseling, Customer Service, Customer Experience, Budget Process, Budget Setting, Social Media, Social Skills, Money Management, Financial Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Student Loans, Credit Reports, Credit Cards, Avaya, Call Centers, Time Management, Customer Retention, Training, Outlook, Debt Management, Data Analysis, Access, Team Building, Team Leadership
Education
Glendale Community College 2004 — 2006
Sociology
Western Oregon University 2001 — 2004
Sociology
Open Bible Christian School 1999 — 2001
General Education Diploma, Sociology
Alliance Residential March 2012 - February 2014
Take Charge America June 2009 - March 2012
Grand Canyon University August 2003 - December 2010
Televerde October 2008 - December 2008
Antigua April 2002 - June 2008
Clean Slate Ministries 1997 - 2006
Skills
Instructional Design, Organizational..., Research, Call Center, Curriculum Design, Teaching, Curriculum Development, Leadership Development, Coaching, Team Building, Public Speaking, New Business Development, Vendor Relations, Retail, Adult Education, Management Consulting, Leadership, Staff Development, Time Management, Employee Training, Nonprofits, Customer Service, Call Centers, Management, Project Management, Succession Planning, Marketing, Instructor-led Training, Human Resources, Business Development, Training, Sales, Higher Education, E-Learning, Corners, Learning Management..., Talent Management
Education
Denver Seminary
Masters, Youth and Family Education
Pima Community College
Associates of Science, Business Administration and Management
University of Arizona
Bachelors, Business Administration and Management
Oregon PERS February 2014 - Present
ASRS May 2012 - December 2013
TAKE CHARGE AMERICA November 2009 - March 2012
American Express January 2007 - October 2009
ICE Gallery January 2006 - November 2006
Skills
Call Center, Customer Service, Outlook, PowerPoint, Excel, Customer Satisfaction, Microsoft Excel, Team Building, Supervisory Skills, Credit, Finance, Nonprofits, Quality Assurance, Management, Credit Counseling, Microsoft Office, Call Centers
Education
Paradise Valley Community College 2010 — 2011
Siribrim July 2001 - Present
Global Factory January 2000 - July 2001
Whitehat, Inc February 1999 - January 2000
Take Charge America May 1998 - December 1998
AccuStaff December 1997 - March 1998
Skills
Systems Administration, IT Support Technician, Network Support, Web Design, Wordpress, Microsoft Office, Administration, Disaster Recovery, Drupal, Windows 7, Linux, Ubuntu, Linux Server, Apache 2, VMware Workstation, VirtualBox, Virtualization, Network Administration, VPN, System Administration
Education
TechSkills 2010 — 2011
A+, Network+, Security+ CompTIA certification, A+, Network+ and Security+ CompTIA certifications
Phoenix College 1976 — 1988
AA, English, Humanities
Take Charge America November 2012 - Present
Rio Salado Community College September 2002 - Present
Take Charge America, Inc March 2001 - Present
Litchfield Elementary School District August 1992 - February 2001
Washington Elementary School District August 1982 - May 1992
Skills
Curriculum Development, Training & Development, Leadership Development, Supervisory Skills, Coaching, Presentation Development, Group Presentations, Public Speaking, Problem Solving, Customer Service, Needs Analysis, Call Center, Non-profits, Staff Development, Instructor-led Training, Employee Training, Training, Course Management, Call Centers, Leadership, Community Outreach, Time Management, Microsoft Office, PowerPoint, Research, Budgets, Performance Management, Team Building, Management, Teaching, Instructional Design, Employee Relations, Adult Education, Curriculum Design, Outlook, Team Leadership, Organizational..., System Administration, Blended Learning, Workshop Facilitation, Nonprofits, Program Management, Distance Learning, Learning Management..., Learning Management, Camtasia, Staff Supervision
Education
The University of Kansas 1975 — 1980
BS Elementary Education, Education
Northern Arizona University
MA Educational Leadership, Education Administration
JPMorgan Chase January 2013 - Present
Take Charge America January 2011 - January 2013
Arizona Diamondbacks May 2012 - September 2012
Take Charge America September 2007 - January 2011
Take Charge America May 2000 - September 2007
Take Charge America, Inc. 2000 - 2007
Skills
Avaya, Workforce Management, Call Center, Contact Centers, Customer Experience, Performance Metrics, Troubleshooting, Quality Assurance, SharePoint, Active Directory, Customer Service, Windows Server, Visio, Customer Satisfaction, NICE Call Recording, Telecommunications, Telephony, Training, Call Logging, System Administration, XP, A Certified, VMware ESX, Windows 7, DNS, Computer Hardware, Disaster Recovery, Network Administration, IIS, Security, Networking, SAN, VMware, Voice Mail, Avaya Communication..., Performance Analysis, Reporting, Blackberry, Technical Support, Outlook, Supervisory Skills, Servers, VPN, A+ Certified, CMS, Call Centers, Feedback, Help Desk Support, Management, Software Installation
Education
Rio Salado Community College
Communications
Glendale Community College
San Jacinto High School
Everest College March 2008 - Present
High-Tech Institute August 2007 - February 2008
Take Charge America April 2007 - June 2007
IIA; International June 2006 - January 2007
Education
Northern Arizona University
Bachelor of Applied Science (BASc), Humanities/Humanistic Studies
Phoenix College
Associates Degree
Carvana February 2013 - Present
DriveTime October 2012 - February 2013
DriveTime August 2011 - October 2012
Cross MediaWorks July 2010 - September 2011
Cross MediaWorks August 2009 - July 2010
Take Charge America July 2008 - August 2009
Hoult Homes, LLC August 2004 - July 2008
GoDaddy.com March 2006 - January 2007
Honda West November 1999 - August 2003
Skills
C#, jQuery, CSS, HTML, JavaScript, AJAX, SQL, ASP.NET MVC, Visual Studio, Windows Azure, ASP.NET, HIPAA, XML, Web Development, Software Development, .NET, Agile, Windows, Web Services, Scrum, Wordpress, WCF, Web Design, HTML5, IIS, Application Development, Web Applications, Front-end Development, JSON, XHTML, OOP, Software Engineering, T-SQL, TFS, Agile Methodologies, Enterprise Architecture, Integration, MVC, LINQ
Education
Arizona State University - W. P. Carey School of Business 2007 — 2008
MSIM, Information Systems
Arizona State University - W. P. Carey School of Business 2003 — 2007
BS, Computer Information Systems, Finance
Apple April 2015 - Present
Advocare April 2014 - Present
Apple October 2012 - April 2015
JetBlue Airways November 2010 - October 2012
JetBlue Airways March 2010 - November 2010
JetBlue Airways April 2008 - March 2010
Take Charge America July 2001 - April 2008
Randall's Restaurant 2004 - 2008
Volt Workforce Solutions June 2000 - June 2001
NEBS May 1995 - June 2000
Skills
Strategic Planning, Employee Relations, Talent Management, Performance Management, Succession Planning, Generalist, HR Business Partnering, Process Improvement, HR Advisor, Leadership, Employee Engagement, Coaching, HR Consulting, Organizational..., Human Resources, Recruiting, Strategy, Employer Branding, Training, Organizational Design, Resume Writing, Personnel Management, Payroll, HR Policies, Management
Education
New York University 2011 — 2013
Master's Degree, M.S. HRMD, Global Talent Management
Northern Arizona University-The W. A. Franke College of Business 1996 — 2000
BSBA, Human Resources
Glendale Community College August 2010 - Present
Take Charge America 1998 - 2012
Skills
10 Key, Outlook, Microsoft Excel, Microsoft Office, Accounting, Windows, Teamwork, PowerPoint, Non-profits, Budgets, System Administration, Microsoft Word, Coaching, Data Entry, Access, Account Management, Public Relations, Customer Service, Microsoft Office 2007, Customer Satisfaction, Team Building, Public Speaking, Call Centers, Training, Supervisory Skills
Education
University of Law, Sarajevo,Bosnia 1979 — 1984
Bachelor of Laws (LL.B.)
Maricopa Skill Center-A Division of Gate Way Community Collage
Office Assistant Certification
Glendale Community College
Certificate of Completion (CCL), Accounting
Homebased April 2014 - Present
Best Western International July 2012 - April 2014
Best Western International June 2010 - July 2012
Best Western International October 2005 - July 2010
Best Western International November 2004 - October 2005
Best Western International March 2004 - November 2004
Take Charge America September 2000 - January 2004
Debt Free Arizona August 1998 - September 2000
Circle K Corp October 1986 - September 1992
Skills
Customer Service, Customer Satisfaction, Outlook, Call Center, Microsoft Office, Time Management, Microsoft Excel, PowerPoint, Event Planning, Process Scheduler, Teamwork, Microsoft Word, Call Centers, Software Documentation, Management, Sales, Hospitality Management
Education
University of Phoenix 2008 — 2011
Bachelor, Business Administration
Maricopa Community Colleges-Phoenix College, Glendale Community
Bachelor of Science, Business Administration
Community of Helping Angels November 2010 - Present
Take Charge America October 2005 - November 2010
PSCU May 2004 - October 2005
Skills
Communication, Organization, Multi Tasking, Discretion, Team-oriented, Dual Focus, Continuous Improvement, Strategic Planning, Customer Service, Solution Implementation, Office Management, Employee Training, Operations Management, Home Care, Microsoft Office, Customer Satisfaction
Education
University of Phoenix
Master of Business Administration (MBA), Human Resources Management
University of Phoenix
Bachelor's Degree, Criminal Justice Administration
Take Charge America 2001 - 2011
John C. Lincoln Hospital - Deer Valley November 1998 - May 2000
NDC Health Information Systems April 1996 - May 1998
Skills
Employee Relations, Performance Management, Talent Acquisition, Employee Recognition, Succession Planning, Deferred Compensation, Recruiting, Human Resources, Coaching, Employee Benefits, Leadership, Personnel Management, Time Management, Onboarding, Management, Workforce Planning, Employee Engagement, Policy, Training, Employee Training, Leadership Development
Education
Arizona State University 1997 — 2000
MBA
University of Colorado Boulder
BA, Psychology
ELDORADO COMPUTING, INC., Mphasis, a division of HP. February 2008 - April 2015
Take Charge America March 2007 - December 2007
Michaels & Associates November 2006 - February 2007
SCF Arizona June 2006 - November 2006
ELDORADO COMPUTING, INC., Mphasis, a division of HP. November 2001 - May 2006
Access-Laserpress October 1998 - January 2001
Eldorado Computing, Inc. June 1991 - October 1998
Skills
RoboHelp, DreamWeaver, Technical Writing, Copywriting, Marketing Communications, Content Development, Editing, Magazine Articles, Fine Art, Painter, Sculpture, German, FrameMaker, Website Copy, Press Releases, Dreamweaver, Marketing Copy, Software Documentation, Publishing, Creative Direction, Newsletters, Training, Online Help, SharePoint, Management, Creative Writing, Marketing, SDLC, Publications, Leadership, Consulting, Quality Assurance, Technical Documentation, Writing, Blogging
Education
Residential College, Univerisity of Michigan 1972 — 1978
Creative Writing, Creative Writing, Germanistik, Social Psych., Fine Art, 3.1 (See description)
The University of Freiburg 1975 — 1977
Germanistik
The Foundation for Public Education May 2012 - Present
Benevilla May 2011 - May 2012
Midwestern University January 2007 - May 2011
Take Charge America 2004 - 2007
Central Michigan University 2001 - 2004
Skills
Management, Marketing Strategy, Public Relations, Leadership, Event Planning, Social Media Marketing, Marketing Communications, Strategic Planning, Public Speaking, Marketing Management, Nonprofits, Social Media, Fundraising, Event Management, Community Outreach, Online Marketing, Non-profits, Social Networking, Program Management, Media Relations, Budgets, Problem Solving, Email Marketing, Project Management, Microsoft Office, Press Releases, Promotions, Editing, Integrated Marketing, Market Research, PowerPoint, Microsoft Excel, Facebook, Blogging, Operations, Business Strategy, Budgeting, Writing, Competitive Analysis, Brand Development, Direct Marketing, Marketing, Leadership Development, Non-profit..., Creative Strategy, Organizational...
Education
Arizona State University 2006 — 2008
MBA
Furman University 1988 — 1992
BA, Political Science
Westminster 1984 — 1988
High School Diploma, College Prep/AP
The Willyard Group 2005 - Present
Take Charge America 2009 - 2012
Chef Fresh Foods November 2006 - December 2007
Albertsons 2000 - 2004
American Stores-Jewel/Osco Division November 1997 - August 2000
Jewel Food Stores 1997 - 2000
Jewel - Osco / Supervalu 1997 - 2000
American Stores 1993 - 1997
American Drug Stores 1989 - 1993
Skills
Excellent Leader, Exceptional Communicator, Strong Organizational..., Mentoring, Problem Solving, Project Management, Strategic Planning, Marketing Management, Sales Management, Leadership, Customer Service, Coaching, P&L Management, Cross-functional Team..., Budgets, Leadership Development, Income Statement, Team Building, Retail, Merchandising, Change Management, Management, Sales, Non-profits, Marketing, Team Leadership, Organizational..., Operations Management, Process Improvement, Public Speaking, Business Strategy, Marketing Strategy, Nonprofits, Business Planning, Training, Performance Management, Customer Satisfaction, Forecasting, Competitive Analysis, Sales Operations, Account Management, FMCG, Customer Retention, Grocery, Project Planning, Strategy, Recruiting, Time Management, Employee Training, Business Development
Education
University of Illinois at Urbana-Champaign 1971 — 1975
BA, Psychology, Speech Communications, SocioLinguistics
Ensynch, an Insight Company June 2007 - Present
21st Century Consulting July 2004 - Present
21st Century Consulting May 2004 - June 2007
Take Charge America 2005 - 2007
Performance Software July 2005 - May 2006
Skills
SharePoint, C#, Microsoft SQL Server, ASP.NET, IIS, Visual Studio, .NET, Agile Methodologies, SQL, Requirements Analysis, Software Development, XML, SDLC, jQuery, Oracle, WCF, Active Directory, Business Analysis, SSRS, Microsoft Technologies, SSIS, Web Services, ASP.NET AJAX, Microsoft Office..., Solution Architecture, HTML, Microsoft Exchange, Cloud Computing, Web Development, ASP.NET MVC, Integration, Visio, Web Applications, Scrum, Powershell, T-SQL, TFS, SharePoint Designer, Windows Server, Windows Sharepoint..., CSS, Enterprise Architecture, JavaScript, VBScript, MS Project, Architecture, Microsoft CRM, VB.NET, AJAX, LINQ
Education
Arizona State University 1998 — 2004
Bachelor of Engineering (B.E.), Computer Systems Engineering
Hospital August 2012 - Present
JPMorgan Chase March 2010 - August 2012
Clinical Analyst July 2006 - March 2010
Schaller Anderson December 2005 - June 2006
Alltel Wireless November 2003 - December 2005
Take Charge America June 2003 - October 2003
Blue Cross Blue Shield of KC June 1998 - May 2003
Alliance Data Center October 1996 - May 1998
Skills
HIPAA, Compliance, Insurance, Outlook, Healthcare, Project Coordination, Health Insurance, Business Correspondence, Correspondent Banking, Claims, Medicare, Medicaid, Appeals, Administration, Business Management, Customer Relations, Documentation, Internal Audit, System Testing, Teaching, Instructing, Online Communications, PowerPoint, Microsoft Office, Change Management, Program Management, Software Documentation, Process Scheduler, Quality Assurance, Training, SharePoint, EHR, Healthcare Information..., PMP, Hospitals, Team Building, Project Management, Consulting, Troubleshooting, Management
Education
Northern Arizona University 2010 — 2012
Master's, Project Management Administration
University of Phoenix 2007 — 2009
Bachelor of Science, Health Administration
Penn Valley Community College 1992 — 1997
Associates, Arts (Communications)
Kohl's Department Stores June 2015 - Present
Jonathan Scott Wellness January 2006 - Present
Money Management International February 2015 - June 2015
Youfit Health Clubs July 2013 - December 2014
Take Charge America 2007 - 2012
Take Charge America 2007 - 2012
Take Charge America 2003 - 2005
Blue January 1996 - January 2002
American Eagle Outfitter 2001 - 2002
Skills
Supervisory Skills, Non-profits, Customer Service, Public Speaking, Outlook, Media Relations, Business Development, Curriculum Development, Sales Management, Call Centers, Coaching, Community Outreach, Event Planning, Leadership Development, Management, Microsoft Excel, Microsoft Office, Microsoft Word, New Business Development, Nonprofits, PowerPoint, Team Building, Teamwork, Time Management, Training, Team Leadership
Education
Arizona School of Massage Therapy 2005 — 2006
LMT, Massage Therapy/Therapeutic Massage
Kaplan University
Bachelor's of Science, Health and Wellness, General, 3.37
Take Charge America, Inc. May 2000 - November 2012
Take Charge America February 2000 - November 2012
Take Charge America January 2009 - January 2012
Take Charge America December 2007 - June 2009
Take Charge America December 2007 - June 2009
Take Charge America, Inc. May 2000 - December 2003
Take Charge America May 2000 - December 2003
Skills
Credit Counseling, Financial Education, Financial Coaching, Customer Service, NICE Call Recording, call center monitoring, Helping Clients Succeed, Customer Satisfaction, Non-profits, Coaching, Time Management, System Monitoring, Team Building, Budgets, Call Center, Call Centers, Account Management, Nonprofits, Credit, Quality Assurance, Financial Analysis, Supervisory Skills, Customer Experience, Employee Training, Process Improvement
Education
Rio Salado College 2004 — 2007
Continuing Education courses, Finance and Financial Management Services, A+
Scottsdale Community College 1998 — 2000
Paradise Community College 1997 — 1999
Paradise Valley Community College
Scottsdale Community College
Healthy Futures AZ January 2015 - Present
Take Charge America April 2009 - Present
Northern Arizona University August 2008 - January 2009
Northern Arizona University Distance Learning August 2007 - January 2009
Renaissance Barcelona Airport Hotel June 2007 - August 2007
Skills
Social Media, Blogging, Copywriting, Marketing, Customer Service, Public Relations, Non-profits, CMS, Web Content Management, Microsoft Office, Public Speaking, Time Management, Human Resources, Microsoft Excel, Nonprofits, Team Building, Facebook, Budgets, Outlook, Recruiting, Editing, Event Management, PowerPoint, Coaching, Leadership, Press Releases, Management, Training, Leadership Development, Program Management, Advertising, Social Media Marketing, Employee Relations, Newsletters, Staff Development, Fundraising, Employee Training, Event Planning, Community Outreach, Teamwork, Supervisory Skills, Social Networking
Education
Northern Arizona University 2012 — 2015
Masters, Clinical and Mental Health Counseling
Northern Arizona University 2005 — 2008
Bachelor of Science, Public Relations, Journalism
Xavier College Preparatory 2001 — 2005
High School Diploma
Arizona Department of Education August 2012 - Present
Take Charge America, Inc. October 2009 - August 2012
Mitchell International June 2009 - October 2009
Deloitte November 2007 - February 2009
Take charge America August 2007 - November 2007
Scicorp 2006 - 2007
Skills
ASP.NET, .NET, C#, SQL Server, XML, SOAP, JavaScript, T-SQL, PL/SQL, VB.NET, Web Services, AJAX, Agile, MS Project, WCF, SQL, IIS, ASP, VSS, Visual Studio, HTML, SharePoint, jQuery, ASP.NET MVC, ADO.NET, Visual Basic, SSRS, LINQ, CSS, Design Patterns, SDLC, Databases, Microsoft SQL Server, TFS, Scrum, SSIS, Visio, UML, REST, Agile Methodologies
Education
Osmania University 2001 — 2003
Master, Computer Science
Merchant Customer Exchange LLC (MCX) January 2015 - Present
Take Charge America September 2007 - June 2014
First National Bank of Arizona February 2003 - August 2007
Skills
Banking, Security, Business Analysis, Process Improvement, Budgets, System Administration, Disaster Recovery, Team Building, Management, Team Leadership, Project Management, SharePoint, Executive Development, Program Management, Nonprofits, Visio, Strategic Planning, Vendor Management, SDLC, Strategic Negotiations, IT Executive Management, Change Management, Leadership, VMware, Call Center, Compliance, Senior Stakeholder..., Call Centers
Education
Northern Illinois University 1984 — 1986
Bachelor of Science (BS), Computer Science
College of DuPage 1983 — 1984
Associate's degree, Accounting and Business/Management
Money Management International September 2012 - September 2013
Take Charge America January 2012 - September 2012
Take Charge America January 2009 - January 2012
Discover Financial Services January 1996 - January 2009
Skills
Microsoft Office, Quicken, Account Management, Access, Budgeting, Business Management, Customer Service, Internet, Organizing, Budgets, Analysis, Credit, Management, Call Centers, Payroll, Business Analysis, Strategic Planning, Team Building, Customer Satisfaction, Accounting, Team Leadership, Nonprofits, Coaching, Microsoft Word, Outlook, Training, Process Improvement, Finance, Microsoft Excel, Leadership, Financial Analysis, Time Management, PowerPoint, Public Speaking, Teamwork, Software Documentation, Banking, Leadership Development
Education
Grand Canyon University 2013 — 2016
Master's degree, Professional Counseling
Glendale Community College
Associates of Applied Science, Behavioral Health Science
University of Phoenix
Bachelor of Science, Business Management