Talk America
Industry: Company
DescriptionParent organization: Windstream Cavalier, LLC Subsidiaries: LDMI Telecommunications, Inc., Network Telephone, LLC
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Talk America Employees
Alorica September 2014 - Present
Windstream Communications December 2011 - March 2014
PAETEC December 2010 - December 2011
Cavalier Telephone LLC December 2006 - December 2010
Talk America December 2004 - December 2006
Talk America October 1998 - November 2004
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Management, Organizational..., Process Improvement, Time Management, Interviews, Call Centers, Talent Management, Human Resources, Project Management, Training, Leadership, Payroll, Talent Acquisition, Technical Recruiting, HRIS, Applicant Tracking..., Strategy, FMLA, Telecommunications, Employment Law, Leadership Development, Sourcing, Vendor Management, Customer Service, Enterprise Software, Sales, Hiring, Internet Recruiting, Personnel Management, Coaching, Employee Training, Employee Engagement, Benefits Administration, Succession Planning, Workforce Planning, Onboarding, Conflict Resolution, Strategic Planning, Change Management, New Hire Orientations, Account Management, Temporary Placement, PeopleSoft, Customer Retention, College Recruiting, Deferred Compensation
Education
Armstrong Atlantic State University
The University of Georgia
Mitsubishi Hitachi Power Systems Americas June 2008 - Present
Cleartel Communications February 2003 - August 2011
Cleartel Communications January 2003 - June 2008
TalkAmerica July 2000 - February 2003
Talk America January 2000 - January 2003
TransAm Financial Group May 1998 - June 2000
TransAm Financial Group January 1998 - January 2000
Skills
Windows Server 2008, Windows Server 2003, Windows XP Professional, Windows 7, SAN, SSD, Active Directory, DHCP, NAT, SCCM, SCOM, ISA Server, Hyper-V, Virtual Server, VMware ESX, HP EVA, HP Data Protector, SNMP, TFTP, DNS administration, Firewall Administration, Information Security..., Network Auditing, Windows Server, VMware, TMG, Microsoft Exchange, Servers, Troubleshooting, Data Center, Operating Systems, Hardware, DNS, Network Monitoring Tools, Technical Support, XP, Networking, Windows XP, Information Security, Mobility Management, Firewalls, Virtualization, Network Administration, Windows, IIS, Integration, Microsoft Technologies, Enterprise Architecture, Information Technology, WAN
Education
University of Central Florida - College of Business Administration 1993 — 1998
Finance
Outside The Box Garden Design March 2010 - May 2012
Delaware Riverkeeper Network July 2009 - September 2010
Winterfest January 2007 - 2009
Amy Karyn, Inc 2004 - 2008
NASCO 2000 - 2004
Talk America January 1994 - January 2000
Skills
Fundraising, Writing, Non-profits, Event Planning
Education
Penn State University 1995 — 1999
American Studies, History and Literature
Solebury School 1988 — 1992
BullsEye Telecom October 2013 - Present
BullsEye Telecom December 2012 - October 2013
Windstream Communications January 2012 - December 2012
PAETEC January 2011 - December 2011
Cavalier Telephone 2006 - 2011
Talk America 2004 - 2006
Talk America May 1999 - August 2004
Skills
Telecommunications, VoIP, Network Design, DSL, Vendor Management, Co-location, Wireless, MPLS, T1, SIP, Ethernet, WAN, Broadband, Fiber Optics, LAN-WAN, Cisco Technologies, Call Center, QoS, ATM networks, TDM, ISDN, DS3, Frame Relay, Switches, Routing, IP, Hosted Services, Troubleshooting, Cisco Routers, Telephony, SIP Trunking, Managed Services, Unified Communications, Provisioning, Call Centers, Network Engineering, Internet Services, Routers, Computer Network...
Education
Baker College Center for Graduate Studies 2009 — 2011
MBA, Business Admistration
Baker College Center for Graduate Studies 2004 — 2009
Bachelors, Business Administration
Baker College Business and Corporate Services 2004 — 2007
AS, Business Management
Manich Strategic, Inc May 1996 - Present
Current to Current Corporation March 2004 - August 2007
Talk America April 2003 - December 2004
McCaw Cellular/AT&T Wireless April 1994 - May 1996
US West Cellular October 1992 - April 1994
Earle Palmer Browne October 1990 - September 1992
MCI July 1984 - August 1990
Skills
Strategic Partnerships, Recruiting, Start-ups, Cross-functional Team..., Strategic Planning, Business Strategy, Go-to-market Strategy, Marketing Strategy, New Business Development, Product Marketing, Business Planning, E-commerce, Direct Marketing, Marketing, Integrated Marketing, SaaS, Leadership, Telecommunications, Program Management, Mobile Devices, Management, CRM, Enterprise Software, Wireless, Renewable Energy, Cyber-security, International..., Competitive Analysis, Brand Management, Sales, Public Relations, Integration, Venture Capital, Consulting, Segmentation, Project Planning, Channel Partners, Mergers & Acquisitions, Product Development, Market Research, Networking, Executive Management, B2B Marketing, Customer Acquisition, Entrepreneurship, Cloud Computing, Digital Marketing, Business Alliances, B2B, Private Equity
Education
Cornell College 1973 — 1977
BSS
University of Washington
Member Board of Trustees - School of Business; Executive Lecturer - Marketing
Kaplan Test Prep April 2013 - Present
CenturyLink May 2002 - June 2012
Talk America August 2000 - May 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Outlook, Published Author, Radio Host, Community Outreach, Internet, Leadership, Modeling, Negotiation, Problem Solving, Writing, Marketing Communications, Coaching
Education
Everest University-North Orlando 2008 — 2011
Associate of Science (AS), Criminal Justice and Corrections, GPA 3.65
Everest University June 2006 - Present
Talk America 1999 - 2006
Skills
Customer Service, Public Speaking, Staff Development, Marketing, Leadership Development, Coaching, Management, Microsoft Office, Employee Training, Event Planning, Outlook, Higher Education, Training, Student Affairs, Leadership, Interviews, Strategic Planning, Public Relations, Team Leadership, PowerPoint, System Administration, Organizational..., Event Management, Process Improvement, Time Management, Adult Education, Team Building, Sales, Nonprofits, Marketing Strategy, Spanish, Teamwork, Social Media, Recruiting, Project Management, Editing, Microsoft Excel, Photoshop, Microsoft Word, Social Media Marketing, Career Counseling, Project Planning, Budgets, Teaching, Research, Community Outreach, Social Networking, Fundraising
Education
Everest University-South Orlando 2010 — 2014
Business Administration and Management, General
Everest University-South Orlando
Associate of Science (A.S.), Business Administration and Management, General
One Brand Marketing November 2011 - Present
eddmEXPERTS 2012 - Present
imageMEDIA January 2000 - Present
Big Blue Farms January 2005 - Present
trueBLUE Propagation January 2005 - March 2012
Sykes January 1997 - 2000
Talk America 1996 - 1998
Skills
Direct Mail, Brochures, Graphic Design, Business Cards, Banners, Digital Printing, Direct Marketing, Variable Data Printing, Wide Format Printing, Email Marketing, Print Management, Posters, Postcards, Marketing, Bindery, Pre-press, Branding & Identity, Offset Printing, Envelopes, Adobe Creative Suite, SEO, Web Marketing, Die Cutting, Print On Demand, Signs, Letterhead, Logo Design, Laminating, Direct Mail Campaigns, Layout, Management, Corporate Gifts, Image Editing, Team Leadership, Postal Regulations, Adobe Acrobat, Online Marketing, Advertising, B2B, Graphics, Labels, Color Management, Image Manipulation, Inkjet, Team Building, PPC, Cross Media Marketing, Web-to-print, Business Strategy, Business Development
Education
Universty of Phoenix 2000 — 2002
Business
St. Petersburg College 1996 — 1998
Business
Sage system support via phone and media as well as live chat. Testing and data correction. Beta testing for product updates. systems Analyst 11SageJuly 2013 - February 2015
Sage February 2006 - December 2011
Sage February 2006 - August 2011
Talk America June 2000 - May 2005
Skills
Crystal Reports, Troubleshooting, Software Implementation, Sage, Software Installation, Integration, Microsoft SQL Server, SharePoint, Microsoft Dynamics, Software Documentation, Business Intelligence, Windows Server, Professional Services, ERP, SQL, Visio, Software Project..., Technical Support, Sage FAS Fixed Assets
Education
Kaplan University 2005 — 2009
network administration
Goddard College 1971 — 1973
BA, Theatere arts
McKesson April 2013 - Present
Boys & Girls Clubs of South Oakland County February 2013 - Present
Firebird Tavern July 2013 - November 2014
McKesson December 2011 - March 2013
Pulse Detroit August 2005 - December 2012
McKesson September 2006 - December 2011
Talk America July 2005 - August 2006
LDMI Telecommunications January 2001 - July 2005
Ideal Technology Solutions January 1993 - February 2001
Skills
Product Management, Business Strategy, Sales Management, Product Development, New Business Development, Start-ups, Strategic Planning, Marketing Strategy, Cross-functional Team..., Healthcare, Product Launch, Strategy Development, Sales Process, Team Leadership, Product Marketing, Telecommunications, Wireless, Retail, Social Media, Contract Negotiations, Marketing Communications, SaaS, Business Planning, Team Building, Strategy, Sales Operations, Account Management, Leadership, Process Improvement, Contract Negotiation, Integration, Management, Entrepreneurship, Cloud Computing, Selling, P&L Management, B2B, Business Development, Business Process..., Go-to-market Strategy, Salesforce.com, Strategic Partnerships, Sales
Education
Oakland University 1993 — 1997
BA, Political Science
Stockholm University 1992 — 1993
NA, General
Siena Heights University 1991 — 1992
NA, Engineering
Royal Oak Dondero 1987 — 1991
High School/Secondary Diplomas and Certificates
COLDWELL BANKER RESIDENTIAL REAL ESTATE November 2013 - Present
Coldwell Banker January 2005 - November 2013
Talk America August 1998 - October 2004
Skills
Foreclosures, Short Sales, Real Estate, Loans, Negotiation, Training, Sales, Selling, Condos, Relocation, First Time Home Buyers, Listings, Single Family Homes, Referrals, Sellers, Investors, New Home Sales, Buyer Representation, Buyers, Investment Properties, Residential Homes, Real Estate Transactions, Real Property, Luxury, ABR
Education
Ohio Northern University 1994 — 1998
Bachelor of Fine Arts (BFA)
Columbian High School 1991 — 1994
PAETEC/Windstream 2010 - February 2012
Cavalier Telephone 2007 - 2010
Talk America 2006 - 2007
Network Telephone Corporation 1999 - 2005
Florida Public Service Commission 1976 - 1996
Skills
Legislative Relations, Regulations, Telecommunications, Legislation, Strategic Planning, Regulatory Affairs, Management, Program Management, MPLS, VoIP, Broadband, Ethernet, Wireless, Managed Services, Telephony, DSL, Contract Negotiation, Vendor Management, Unified Communications, T1
Education
Florida State University 1973 — 1976
Bachelor of Arts, Cum Laude, English
Adecco Group February 2013 - Present
Kelly Services July 2010 - February 2013
Lowes March 2008 - June 2010
Headway Corporate Resources August 2007 - November 2007
Talent Tree May 2007 - July 2007
EMBARQ August 2006 - March 2007
Talk America April 2000 - March 2006
C&B Industrial Safety 1997 - 2000
Skills
Employee Relations, Benefits, Hiring, Compensation, Temporary Staffing, Workforce Planning, Background Checks, Full-cycle Recruiting, Applicant Tracking..., Technical Recruiting, Recruitment/Retention, Talent Acquisition, Internet Recruiting, Direct Recruiting, Salary Negotiation, Creative Sourcing, College Recruiting, Onboarding, Executive Search, Direct Sourcing, Candidate Screening, New Hire Orientation, Screening, Contract Recruitment, OFCCP, Job Fairs, Interviewing, Sourcing, Resume Writing, Recruitment Advertising, HRIS, HR Policies, Staffing Services, Candidate Assessment, Diversity Recruitment, Employer Branding, PeopleSoft, Recruitment Technology, Sales Recruitment, Global Recruitment, Professional Staffing, Career Development, Performance Management, Vendor Management, Talent Management, Candidate Selection, Talent Identification, Succession Planning, Cold Calling, Benefits Administration
Education
Art Institute of Fort Lauderdale
Hoover High School ( Maiden Name -Tangeman
Premium Response Online, LLC June 2013 - Present
SUPERMEDIA April 2012 - June 2013
PREMIUM RESPONSE LLC January 2006 - April 2012
Practice Partner June 2004 - June 2006
WebMD June 2003 - June 2006
PROMODEL CORPORATION June 2002 - June 2003
IBM June 1996 - June 2002
Talk America June 1992 - June 1996
Skills
Business Development, CRM, New Business Development, Integrated Marketing, Management, Healthcare, Sales, Product Development, Strategic Partnerships, Account Management, Marketing Strategy, Hospitals, Online Advertising, Sales Management, Online Marketing, Advertising, Social Media Marketing
Education
University of the Witwatersrand 1991 — 1991
Fine/Studio Arts, General
Hartwick College 1987 — 1991
Bachelor of Arts (BA), Economics
Karlsruhe Institute of Technology (KIT) 1990 — 1990
Bachelor's Degree, Department of Economics and Business Engineering
Vertex SMB October 2013 - Present
De Lage Landen December 2010 - October 2013
SpeedTax, Inc. 2008 - December 2010
Grant Thornton October 2006 - September 2008
Talk America 2005 - 2006
Vertex Inc. 1992 - 2005
Clearpoint Research 1989 - 1991
Uniform Printing 1988 - 1989
ADP 1986 - 1988
Skills
Tax, Process Improvement, Use Tax, Sarbanes-Oxley Act, Property Tax, Accounting, Sales & Use Tax, Sales Tax, Sarbanes-Oxley, Vertex, Internal Controls, Tax Research, Payroll Taxes, Leadership, Tax Accounting, Account Reconciliation, Business Process, Business Process..., Start-ups, Analysis, SDLC, Oracle Applications, Variance Analysis, ERP, Payroll, VAT, Business Analysis, Financial Planners, Tax Law, Management Consulting
Education
Pennsylvania State University-Great Valley Graduate Center 1995 — 1998
MS
Stonehill College 1982 — 1986
Bachelor of Arts
Revenue Stream, Inc. July 2008 - Present
DMI/Beacon Marketing November 1997 - January 2003
Talk America February 1995 - September 1997
Skills
Direct Response, Marketing, Media Buying, Direct Marketing, Customer Acquisition, Advertising, Lead Generation, Online Advertising, Sales, Sales Management, Email Marketing, Mobile Marketing, PPC, SEM, Integrated Marketing, Digital Marketing
Education
University of Maine 1972 — 1976
Business Administration
Time Warner Cable February 2013 - Present
Time Warner Cable January 2011 - February 2013
Comcast Corp. June 2007 - January 2011
Talk America 2002 - 2007
Net2000 Communications 1999 - 2002
E.Spire Communications 1997 - 1999
MCI Telecommunications 1985 - 1997
Skills
Network Optimization, Telecommunications, Deployment, Network Design, Engineering, Provisioning, Fiber, SIP, Vendor Relations, Product Management, Network Operations, Planning, Product Development, Program Management, Strategic Planning, Disaster Recovery, Budgeting, Process Improvement, Cross-functional Team..., Analysis, Project Planning, Broadband, Ethernet, Strategic Partnerships, Networking, Optical Fiber, Computer Network..., Network Engineering, Budgets, VoIP, Call Centers, Co-location, System Deployment
Education
George Mason University 1986 — 1990
B.S., Economics
TelNet Worldwide, Inc. April 2008 - Present
Telnet 2007 - 2008
Talk America July 2005 - March 2006
LDMI Telecommunications July 1997 - March 2006
Primus 1996 - 1997
Freedom Communications 1995 - 1996
Southnet/Comcentral 1988 - 1994
Allnet 1986 - 1987
North American Tel 1985 - 1987
US Tel 1983 - 1984
Skills
Telecommunications, SIP, VoIP, IP, Network Design, T1, Ethernet, Telephony, Unified Communications, Cisco Technologies, DSL, MPLS, WAN, Managed Services, Network Architecture, Wireless, Computer Network..., Data Center, Fiber Optics, Networking, Management, Co-location, Network Engineering, VPN, Vendor Management, Switches, Network Administration, TDM, Troubleshooting, Provisioning, Firewalls, Optical Fiber, Network Security, SIP Trunking, Routers, LAN-WAN, DWDM, ISDN, Wireless Networking, ATM networks, Routing, TCP/IP, Cisco IOS, Broadband, PRI, Frame Relay, QoS, Metro Ethernet, SS7, Telecommunications...
Education
City University of New York-Brooklyn College 1971 — 1972
City University of New York-Brooklyn College 1966 — 1968
Reed Technology & Information Services December 2006 - Present
Talk America May 2006 - December 2006
International SOS October 2004 - May 2006
ARI Mutual Insurance Companies January 2001 - October 2004
Glenmede Trust Company September 1999 - January 2001
Auditor General of Pennsylvania May 1998 - September 1999
Skills
Variance Analysis, Accounts Payable, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, PeopleSoft, US GAAP, Hyperion Enterprise, Accruals, Financial Forecasting, Accounts Receivable, Forecasting, Fixed Assets, General Ledger, Payroll, GAAP, Invoicing, Revenue Recognition, Financial Statements, Consolidation, Accounting, Hyperion
Education
Indiana University of Pennsylvania 1994 — 1998
Bachelor's of science in Business administration, Accounting
BC in the Cloud (www.bcinthecloud.com) September 2014 - Present
Vanguard ID Systems October 2001 - August 2014
Talk America October 2000 - September 2001
Sprint November 1998 - October 2000
Skills
CRM, Online Marketing, New Business Development, Sales, Negotiation, Customer Service, Account Management, Business Strategy, Marketing, Social Media Marketing, Competitive Analysis, Direct Sales, B2B, Social Media, Management, Advertising, Marketing Strategy, Strategic Planning, Sales Management, Retail, Cold Calling, Trade Shows, Customer Satisfaction, Strategic Partnerships, Customer Relations, Product Development, Customer Retention, Online Advertising, Selling, Printing, Strategic Selling, Customer Acquisition
Education
University of Pennsylvania 1994 — 1998
BA, Psychology, French
Strategic Media, Inc. June 2000 - Present
IDEXX Laboratories September 1997 - January 2000
Talk America November 1994 - July 1997
Skills
Radio Advertising
Education
University of Maine 1990 — 1994
TeamViewer April 2011 - Present
Sunbelt Software March 2009 - April 2011
Bond Medical Group May 2004 - February 2009
Talk America January 2004 - April 2004
Autodesk January 2001 - July 2003
Gentry Systems January 1997 - January 2001
Skills
Solution Selling, Windows Server, Active Directory, Microsoft Exchange, Servers, Network Administration, Technical Support, Windows, Disaster Recovery, Security, Networking, Hardware, IIS, Antivirus, Software Installation, Operating Systems, Enterprise Software
Education
Southern Illinois University, Edwardsville 1975 — 1995
Bachelor's, Business Administration - MIS
Lewis & Clark Community College 1984 — 1986
Associates, Business Administration
Author - Sci-Fi Novel, 'Scarlet Begonias' 2008 - Present
Ellwood Associates August 2006 - Present
GATX Rail 2006 - 2006
Kenneth Y. Geman & Associates 2002 - 2006
American Dental Association 2005 - 2005
Talk America 2003 - 2004
Ameritech (SBC) 1997 - 2000
Alliant Food Service 1996 - 1997
Blue Cross / Blue Shield - IL 1993 - 1995
Commonweath Edison 1989 - 1993
Skills
AuthorIT, Creative Writer, Music Production, Telecommunications, Health Insurance, Immigration Law, Employee Benefits, Databases, Software Documentation, Budget, Research, Microsoft Office, Analysis, Project Management, Business Analysis, Public Speaking, Microsoft Excel, Microsoft Word, Budgets, Database Design, Published Author, ETL, Data Warehousing, Technical Writing, Freelance Writing, Books, Relational Databases, Financial Analysis, SDLC, Software Development, Investments, Publishing, Creative Writing, Author-it, Poetry, Text Editing, Ghostwriting, Magazine Articles, Literature, Online Publishing, Proofreading, Non-fiction, Content Development
Education
Ball State University 1985 — 1989
BS - Applied Mathematics, Mathematics / Microprocessors / Music
EDDM Experts January 2011 - Present
imageMEDIA December 1998 - Present
Big Blue Farms January 2005 - Present
trueBLUE Propagation January 2006 - May 2011
Talk America 1996 - 2001
Skills
Branding & Identity, Direct Mail Campaigns, Graphic Design, Marketing, Web Marketing, Direct Marketing, every door direct mail, Direct Mail, SEO, Adobe Creative Suite, Social Media Marketing, Variable Data Printing, Creative Direction, Offset Printing, Advertising, Web Design, Brand Development, Email Marketing, Corporate Branding, Graphics, Online Marketing, Print Management, Business Development, Photoshop, Online Advertising, B2B Marketing, Marketing Strategy, Corporate Identity, Website Development, Logo Design, Integrated Marketing, Brand Implementation, Lead Generation, SEM, PPC, E-commerce, Web Analytics, Google Adwords, Database Marketing, Google Analytics
Education
St. Petersburg College 1995 — 1997
United Insurance June 2009 - Present
Platinum Partners Group February 2006 - Present
Unum 2004 - 2006
Talk America 1996 - 1997
g.h. Bass & Co 1993 - 1996
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1985 — 1991
MBA, Finance
Bentley University 1985 — 1989
BS, Economics/Finance
Fort Kent Community High 1980 — 1985
Steve Brann Building & Remodeling January 2015 - Present
Steve Brann Building & Remodeling May 1999 - January 2015
Talk America August 1996 - January 1998
Talk America August 1995 - August 1996
Skills
Remodeling, Contractors, Basements, Builders, Additions, Garages, Ktichens & Bath, Renovation, Budgets, Sales, Team Building, Customer Service, Process Scheduler, Construction Management, Residential Homes, Contract Negotiation, Green Building, Construction, Sales Management, Strategic Planning
Education
University of Southern Maine - School of Business 1998 — 2001
BS, Business Management
University of New Hampshire 1992 — 1994
AS, Applied Business Management
Mi Casa OwnerHometown DeliJune 2007 - September 2009
It's Time to Duel June 2001 - October 2007
Talk America August 2000 - March 2004
Milwaukee County Department of Human Resources November 1998 - July 2000
Jefferson Insurance Group August 1987 - October 1996
Skills
Hospitality, New Business Development, Restaurant Management, Start-ups, Catering, Management, Online Marketing, Graphic Design, Online Advertising, Retail, Public Relations, SEO, Photography, Sales Management, Marketing Communications, Food Service, Leadership, Business Strategy, Photoshop, Food & Beverage
Education
College of Insurance Manhattan 1988 — 1991
Insurance Casualty and Property
New York University 1986 — 1988
PODS May 2005 - Present
PODS May 2005 - August 2012
Talk America 2004 - 2005
Certegy 2002 - 2003
Special Data Processing 1997 - 2002
Skills
Coaching, Strategic Planning, Operations Management, Team Building, Training, Customer Service, Performance Management, Human Resources, Management, Recruiting, Public Speaking, Employee Relations, Software Documentation, Leadership, Call Centers, Sales, Customer Satisfaction, Process Improvement, Organizational..., Employee Training, Onboarding, Change Management, Employee Engagement, E-Learning, Talent Management, Leadership Development, Talent Acquisition, Succession Planning, Workforce Planning, Training Delivery, Interviews, New Hire Orientations
Education
St. Petersburg College 2010 — 2013
Bachelor of Science (BS), Management and Organizational Leadership
St. Petersburg College 1998 — 2000
Associate of Arts (AA)
Future Opportunity in Training January 2012 - Present
Nuance Communications Inc October 2007 - December 2009
JTECH Communications June 2002 - September 2007
TALK AMERICA August 1999 - December 2001
Continuum Technologies June 1998 - August 1999
Skills
Documentation, Microsoft Office, Troubleshooting, Analysis, Software Documentation, Testing, Training, Quality Assurance, Leadership, Management, MS Project, Team Building, Windows, Project Management, Computer Hardware, Account Management, Technical Support, Hands-on Training, Sales, Sales Management, Customer Service, Customer Satisfaction, Telecommunications, Program Management, Team Management, Team Leadership, CRM, Process Improvement
Education
Barry University 2012 — 2015
Doctor of Education (EdD), Organizational Leadership & Learning
Barry University 2011 — 2012
Master of Arts in Administration (MAA), Administration Management, 3.87
Barry University 1999 — 2001
Bachelor of Science Degree, Information Technology
Westwood High School 1972 — 1977
Diploma, 7 GCE subjects
Ymax Communications March 2010 - Present
NutriSystem May 2007 - March 2011
Talk America 2000 - 2007
CoreTech Consulting Group 1996 - 2000
Education
New Jersey Institute of Technology 2006 — 2011
Masters, Information Systems
New York University 1984 — 1988
Usability Arts October 2007 - Present
The Children's Learning Center October 2007 - Present
Harleysville Insurance August 2006 - October 2007
Custom I.T. April 2006 - August 2006
Talk America April 2002 - April 2006
Stockback, Inc. 2001 - 2002
L4 Solutions 1999 - 2001
Pawnbroker.com 1999 - 1999
Newton Interactive 1997 - 1999
Skills
User Experience, User-centered Design, Usability, Information Architecture, Usability Testing, Heuristic Evaluation, User Interface Design, Experience Design, Design Strategy, Contextual Inquiry, Personas, User Scenarios, Wire Framing, Axure, OmniGraffle, Interaction Design, Ethnography, User Interface, Mobile Design, User Research, Wireframes, User Experience Design, Human Computer..., Usability Engineering, Paper Prototyping, Information Design, Task Analysis, Rapid Prototyping, Card Sorting, Design Thinking, Mobile Applications, Site Maps, Functional..., Mobile Devices, Taxonomy, A/B testing, Concept Development, HTML 5, XHTML, Heuristic Analysis, Information..., Web Design, Requirements Gathering, Product Design, Service Design, E-commerce, Accessibility, Visual Design, Content Strategy, Front-end
Education
Art Institute of Philadelphia 1996 — 1997
Multimedia / Web Design
North Penn High School
US Army April 2009 - Present
Broward Sheriff's Office August 2006 - Present
Kerzner International January 2004 - August 2006
Convergys October 1999 - January 2004
Talk America March 1997 - January 1999
Skills
PowerPoint, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Public Speaking, Microsoft Word, Teaching, Photoshop, Data Entry, Social Media, Leadership, Training for 21E (Heavy..., Teamwork, Research, Management
Education
Florida Atlantic University 2013 — 2015
Bachelor's degree, Political Science
Broward Community College 2008 — 2012
Associate of Arts (A.A.), General Studies
Glades Central High School 1994 — 1997
High School Diploma, General High School Education
TPI Efficiency Consulting (TPI) / Non-Profit Efficiency Corporation (NPEC) October 2009 - Present
Telco Pros Inc. / TPI Efficiency October 2009 - Present
Stanley Staffing November 2007 - December 2009
Level 3 Communications November 2006 - November 2007
Talk America October 2005 - November 2006
ATX Communications 2001 - 2005
XO Communications 2001 - 2002
Teligent 2000 - 2001
Skills
SIP, VoIP, TDM, TCP/IP, Cost Reduction, Budget Analysis, Telecommunications, New Business Development, Contract Negotiation, MPLS, Account Management, Strategic Planning, Disaster Recovery, LAN/WAN, Contract Negotiations, Negotiation, LAN-WAN, Channel, Budgets, Vendor Management, Unified Communications, Salesforce.com, Sales Process, Project Management, Selling, Sales Management, Cloud Computing, Strategy, Channel Partners, Strategic Partnerships, Call Centers, B2B, Networking, Solution Selling, Recruiting, Managed Services, SaaS, Start-ups, Professional Services, Wireless, Telephony, CRM, Consulting, Data Center, Executive Management, Business Development, Cold Calling, Lead Generation, Direct Sales, Management
Education
John Carroll University 1997 — 2001
Political Science
Gannon University 1996 — 1997
Political Science
Notre Dame Cathedral Latin 1992 — 1996
NexTraq May 2013 - Present
Nextraq September 2012 - March 2013
inno360, Inc February 2012 - September 2012
Innovaro - UTEK Corporation November 2006 - March 2011
The FSH Verificaiton Company Inc. September 2001 - June 2005
TALK AMERICA May 1996 - August 2001
Skills
Open Innovation, Pharmaceutics, Management, Technology Transfer, Intellectual Property, Lifesciences, R&D, Leadership, Healthcare, SaaS, Commercialization, Licensing, Biotechnology, Business Development, Patents
Education
St. Petersburg College
Business Development
University of Maryland University College
Business Development
Ally Financial Inc. July 2013 - Present
EDS, an HP company August 2006 - Present
Hewlett Packard Enterprise Services August 2006 - June 2013
Talk America April 2006 - August 2006
LDMI/Talk America January 2003 - April 2006
UUNET 2000 - 2004
UUNET / WorldCom February 2001 - January 2003
UUNET / WorldCom March 2000 - February 2001
AJM Professionals May 1999 - March 2000
Harbinger Corp June 1998 - May 1999
Education
Lawrence Technological University
for the Bachelors Degree, Electrical Engineering
Airespring 2011 - Present
Cordia Corporation 2005 - 2011
Talk America 2000 - 2005
Education
University of Kentucky 1978 — 1982
Pilgrim Studios July 2014 - Present
MelMarq Media February 2006 - Present
Pilgrim Studios July 2014 - July 2014
Shooters Inc./Marc Summers Productions June 2014 - June 2014
Sirens Media May 2014 - May 2014
Pilgrim Studios October 2013 - January 2014
Travel Channel September 2013 - September 2013
Anthem Blue Cross Blue Shield November 2010 - July 2012
AAA Northern New England September 2003 - November 2010
Talk America June 1999 - September 2003
Skills
Insurance, Editing, Process Improvement, Customer Service, Directing, Producing, Creative Writer, Video Editing, Video Production, Photography, Independent Film, Camera Assistant, Location Scouting, Television Studio..., Camera Operating, Camera Operation
Education
Lake Howell High School
Diploma
Southern Maine Community College
Associate of Science (AS), Communications and New Media
Windstream February 2015 - Present
Windstream Communications December 2011 - Present
PAETEC December 2010 - December 2011
Cavalier Telephone December 2006 - December 2010
Talk America February 2004 - December 2006
Capital One May 2000 - June 2002
Heritage Christian Home February 1999 - March 2000
Skills
Troubleshooting, Outlook, VoIP, Research, Microsoft Excel, Telecommunications, Customer Service, Team Leadership, Project Management, Customer Satisfaction, Teamwork, Microsoft Word, Telephony, Vendor Management, Management, Account Management, Call Centers
Education
Rochester Institute of Technology 1996 — 1999
n/a, Social Work and ASL/English Interpreting
Windstream December 2009 - August 2015
Paetec Communication January 2006 - December 2009
Cavalier Telephone December 2000 - January 2006
TALK AMERICA September 1998 - December 2000
URBAN RETREAT March 1995 - September 1998
Skills
Customer Service, Telecommunications, Regulatory Affairs, Microsoft Excel, Microsoft Office, Microsoft Word, Billing Systems, Office Administration, Sales, Payroll, Receptionist Duties, Advertising, Visual Merchandising, Fine Art, Digital Photography, Strategic Planning, PowerPoint, Troubleshooting, Account Management, Software Installation, Leadership, Training
Education
Dunedin Fine Arts Center 2014 — 2015
Fine/Studio Arts, General
Ringling College of Art and Design 1992 — 2003
Fine and Studio Arts
The Maryland Institute College of Art 1987 — 1988
Fine and Studio Arts
Networx Systems LLC June 2010 - June 2015
PRC October 2005 - May 2010
PRC October 2005 - May 2010
Florida Digital Network April 2004 - August 2005
CuraScript Pharmacy December 2002 - January 2004
Talk America February 2000 - December 2002
Skills
Marketing, Management, Sales, Business Development, Customer Retention, Leadership, B2B Marketing, Teamwork, Telecommunications
Education
Strayer University 2015 — 2018
Kore Inc July 2015 - Present
PatientPoint® 2009 - June 2015
NCR Corporation 2008 - 2009
NCR Corporation 2007 - 2008
Talk America 2000 - 2007
Skills
Integration, Business Analysis, Software Project..., Process Improvement, SDLC, Product Management, Cross-functional Team..., Product Launch, Program Management, Account Management, Requirements Analysis, Leadership, Strategic Partnerships, Analytics, Agile Methodologies, SaaS, Agile Project Management, PDLC, Scrum, Product R&D
Education
University of Massachusetts, Amherst
Bachelor's degree, Business Studies
Haynes Furniture/The Dump January 2015 - Present
Legacy Publishing Company July 2014 - January 2015
Legacy Publishing Company February 2013 - July 2014
Legacy Publishing Company July 2004 - February 2013
CTA Creative Inc. October 2000 - July 2004
Haynes Furniture Company July 1998 - October 2000
Talk America 1995 - 1997
Skills
Online Advertising, Advertising, Social Media Marketing, Email Marketing, Direct Marketing, Leadership, Management, Online Marketing, Marketing Communications, Marketing Strategy, Marketing, Leadership Development, E-commerce, Social Media, Project Management, Strategic Planning, TV and Radio Production, Product Development, Copywriting, Creative Direction, Creative Solutions, Creative Services, Creative Strategy
Education
Penn State University
Master of Arts (MA), English--Honors
American Funeral Financial, LLC November 2014 - Present
IBM Global Process Services December 2012 - June 2014
Recall SDS May 2006 - April 2007
Recall SDS March 2006 - April 2007
Access Point Inc. July 2004 - February 2005
New South Communications June 2003 - July 2004
Spartan Computer Services March 2003 - June 2003
Talk America March 2001 - December 2002
TriVergent Communications January 1999 - January 2000
Skills
Customer Service, Telecommunications, Microsoft Office, Call Center, PowerPoint, Call Centers, Training, Microsoft Excel, Excel, Word, Customer Relations, Outlook, Inbound, Sales Support, Claims Investigations, Life Insurance, Dispute Resolution, Human Resources
Education
Strayer University 2014 — 2018
BA in Business, Concentration in HR Managment
J.L. Mann High School 1985 — 1988
Diploma, Basic Studies
Allstate January 2014 - Present
Vectorlearning (Redvector, Smarttean and Care2learn 2009 - June 2013
WellCare 2008 - 2009
Baywest January 2005 - July 2008
Talk America June 2003 - January 2005
Morris Communications May 2002 - May 2003
Bellsouth April 1994 - May 2002
Skills
B2B, Sales, Salesforce.com, Account Management, Call Centers, Selling, Lead Generation, E-Learning, Sales Presentations, Sales Management, Sales Process, Team Building, Cold Calling, Training, Team Leadership, Customer Service, Direct Sales, Sales Operations, Online Marketing, Strategic Planning, Leadership, CRM, Strategic Partnerships, Marketing, New Business Development, Email Marketing, Coaching, Telemarketing, Marketing Strategy, Customer Retention, Solution Selling, Management, SaaS, Contract Negotiation, Market Planning, Business Development, Strategy, Start-ups, Commercial Insurance, Commercial Lines, Insurance, Health Insurance, Life Insurance, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Long Term Care Insurance, Agency Development
Education
Florida Metropolitan University 1990 — 1993
Bachelor's degree, Business Administration and Management, General
Q4 Direct Marketing September 2003 - Present
DeLorme December 1998 - September 2003
Georgetown Collection August 1997 - December 1998
Talk America June 1996 - August 1997
Eurocentres May 1993 - May 1996
Skills
Direct Marketing, Marketing Automation, Loyalty Marketing, Database Marketing, Direct Mail, Email Marketing, Marketing Technology..., Marketing Strategy, Campaign Strategies, Integrated Marketing, Consulting, Marketing, Social Media Marketing, Online Marketing, Copywriting, Loyalty Programs, Marketing Communications, Customer Insight, Lead Generation, B2B Marketing, Multi-channel Marketing, Sales, Catalogs, Segmentation, Interactive Marketing, Corporate Branding, Brand Development, Customer Acquisition, Campaign Management, SEM
Education
Carleton College 1987 — 1991
B.A., Political Science - Int'l Political Economics, German
Phillips Academy Andover
CBRE The Boulos Company Boulos Property Management April 2013 - Present
Preval Group October 2004 - March 2013
AMP April 2001 - October 2004
Talk America March 1993 - April 2001
Skills
Project Management, Telecommunications, Change Management, Strategic Planning, Security, CRM, Team Leadership, IT Management, Vendor Management, Integration, Cloud Computing
Education
Roger Williams University 1981 — 1986
Bachelor of Arts (B.A.), American Studies/ Historic Preservation
Miss Hall's School 1978 — 1981
WEX Inc. (NYSE: WEX) December 2014 - Present
Keller Willams Realty December 2009 - Present
Legacy Publishing Company October 2013 - October 2014
Legacy Publishing Company October 2013 - December 2013
Maine Medical Center June 2012 - December 2012
Maine Medical Center March 1999 - May 2002
Healthsource Maine, Inc. September 1997 - March 1999
Talk America March 1996 - September 1997
Osram Sylvania January 1990 - March 1996
Skills
Customer Service, Real Estate, Contract Negotiation, Strategic Planning, Negotiation, Team Building, Marketing, Investment Properties, Public Speaking, Budgets, Microsoft Office, Project Management, Healthcare, Leadership, Selling, Management, Training, Program Management, Sales
Education
University of New England 2013 — 2013
Project Management Certificate, Project Management
Franklin Pierce University 1990 — 1994
BS, Computer Sciene
Kearsarge Regional High School 1976 — 1980
Project Management Institute
Project Management Institute
University of Southern Maine
VTEC
Vanguard July 2014 - Present
EMC January 2011 - July 2014
Oracle September 2008 - January 2011
VMware April 2007 - September 2008
Talk America August 1997 - April 2007
Informix Software January 1990 - August 1997
Skills
Data Center, Software Development, SOA, Disaster Recovery, SaaS, Cloud Computing, Integration, Enterprise Software, Virtualization, PaaS, SDLC, VMware, Pre-sales, Databases, Project Management, Storage, Security, High Availability, Oracle, Linux, Architecture, CRM, Java Enterprise Edition, Management, Operating Systems, Microsoft SQL Server, Managed Services, Servers, Strategy, Networking, Solution Architecture, Software Engineering, Enterprise Architecture, Network Security, Infrastructure
Education
Arcadia University
Temple University
Skipta January 2015 - Present
Tech O2 LLC January 2008 - Present
Cavalier Telephone & TV November 2006 - January 2008
Talk America February 2001 - November 2006
ATX Telecommunications 1997 - 2001
MFS Transtech 1995 - 1997
Nexgen SI January 1992 - January 1995
Indotronix Computers 1990 - 1992
Skills
SDLC, Agile Methodologies, XML, Java, JavaScript, Linux, Microsoft SQL Server, Scrum, JSP, HTML, Solaris, Windows, Java Enterprise Edition, C#, SOAP, .NET, Tomcat, IIS, UML, Software Development, Enterprise Architecture, Oracle, Enterprise Software, Software Project..., CRM, Integration, MS Project, Cross-functional Team..., Struts, Web Applications
Education
West Chester University of Pennsylvania 2002 — 2004
M.B.A., Technology & eBusiness
Andhra University 1988 — 1991
M.C.A., Computer Applications
Microlog Corporation November 2011 - Present
Simplexity August 2009 - November 2011
Suite VoIP LLC November 2006 - November 2011
Talk America March 2002 - November 2006
Microlog Corporation January 2001 - March 2002
Microlog Corporation May 2000 - January 2001
Microlog Corporation March 1997 - May 2000
Hekimian Laboratories Inc January 1996 - March 1997
Skills
Telecommunications..., VoIP, VoIP protocols SIP, IVR, IP PBX, IP Phones, Sales Engineering, Hosted Voice, ACD, VMware vSphere, VMware Workstation, VMware ESX, Virtualization, IVR Virtualization, IPPBX Virtualization, ACD Virtualization, Contact Centers, Contact Center..., Contact Center..., Session Border..., Media Gateways, DIACAP, Web Design, HTML, T1, E1, ISDN, PRI, Asterisk, Red Hat Linux, Ubuntu, CentOS, MySQL, LAMP, LAMP administration, Visio, Linux System..., Dreamweaver, Iptables, FTP, TCP/IP, Patton Gateways, SIP Trunking, MGCP, Putty, CTI, HIPAA, Compliance PCI, Telecommunications
Education
Frederick Community College 1992 — 1995
Associate of Arts (A.A.), Business Administration and Management, General
Charles Schwab May 2015 - Present
ThinkForex March 2014 - April 2015
Nationwide Acc June 2013 - March 2014
Morningstar January 2012 - June 2013
Morningstar January 2011 - December 2011
Morningstar March 2004 - December 2010
Talk America November 2000 - February 2004
IBM 1999 - 2000
Skills
Microsoft SQL Server, .NET, XML, ASP.NET, Software Development, Web Services, Market Data, SSIS, jQuery, LINQ, Enterprise Architecture, Programming, SQL, Software Project..., Requirements Analysis, AJAX, CSS, SDLC, Agile Methodologies, Enterprise Software, REST, SSRS, Financial Markets, Equities, Business Analysis, ASP.NET MVC, Disaster Recovery, Infrastructure, Trading Systems, Leadership
Education
Indian School of Mines 1994 — 1997
MS, Mining, Geology, Petroleum
Anna University 1991 — 1994
BS, Mining, Geology
ADS Media Group (a Partners In Media Ltd. Company) November 2014 - Present
Boy Scouts of America May 2011 - Present
BriteRain Music 2008 - Present
ADS Media Group A Partners In Media Company January 2014 - November 2014
ADS Media Group A Partners In Media Company August 2013 - November 2014
ADS Media Group A Partners In Media Company September 2012 - January 2014
Exergonix Inc. August 2011 - December 2013
Native Energy & Technology, Inc. October 2009 - July 2011
VarTec Telecom 2003 - 2005
Talk America 2002 - 2003
Skills
Direct Marketing, Direct Mail, Media Production, Product Development, New Business Development, Sales Management, Business Planning, Contract Negotiations, Strategic Planning, Sales Operations, Entrepreneur, Executive Management, Direct Sales, Strategic Partnerships, Telecommunications, Start-ups, Business Strategy, Contract Negotiation, Renewable Energy, Energy, Solar, Alternative Energy, Wireless, International Sales, Channel Management, Cleantech, Photovoltaics
Education
The University of Memphis 1972 — 1976
Business
Waterleaf International, LLC 2015 - Present
RepublicLync, LLC 2015 - Present
CommLynx LLC November 2012 - Present
ArCEOns March 2012 - Present
t3 communications March 2007 - November 2012
Cleartel Communications April 2005 - March 2007
Choice One Communications December 2001 - April 2005
Talk America 1999 - 2000
Con Edison Communications 1999 - 2000
OmniCall 1997 - 1999
Skills
Data Center, Telecommunications, MPLS, VoIP, Wireless, Managed Services, Network Design, Cloud Computing, IP, Ethernet, Unified Communications, Telephony, SIP, WAN, Solution Selling, Computer Network..., Optical Fiber, Program Management, Business Development, Start-ups, SaaS, Management, Integration, Business Planning, Project Management, Network Engineering, Mobile Devices, Wireless Networking, Networking, Microwave, Professional Services, Vendor Management, Product Management, Strategic Partnerships, New Business Development, Account Management, Strategic Planning, Consulting
Education
Rhodes College 1977 — 1981
B.S., Physics
Southern Methodist University - Cox School of Business
MBA, Finance & Marketing
Vanderbilt University
M.S., Electrical Engineering
Talk America 2005 - 2007
Talk America 1998 - 2005
Nationsway Transport February 1994 - May 1998
TNT Red Star Express 1990 - 1994
Skills
Vendor Management, Management, Cross-functional Team..., Project Management, Process Improvement, Business Development, Leadership, Program Management, Contract Negotiation, Product Management
Education
Temple University 2007 — 2007
PMI Certificate Program (CAPM)
Villanova University, College of Commerce and Finance 1976 — 1980
Bachelor of Science, Business Administration, Marketing
Booz Allen Hamilton June 2014 - Present
Verizon Wireless August 2013 - March 2014
Accenture June 2010 - August 2013
Prime Advantage September 2009 - August 2013
Ratner Companies August 2007 - June 2009
SunRocket May 2005 - July 2007
Interactive Web Group December 2004 - March 2007
Talk America July 2000 - May 2005
WorldCom September 1992 - July 2000
Skills
Marketing Strategy, Segmentation, Business Strategy, Market Research, Analysis, Management, Strategic Planning, Sales Process, CRM, Marketing, Leadership, Management Consulting, Product Management, Program Management, Pricing, Integration, Strategy, Start-ups, Analytics, Process Improvement, Strategic Partnerships, Business Analysis, Competitive Analysis, Business Development, Cross-functional Team..., Multi-channel Marketing, Account Management, New Business Development, Contract Negotiation, Customer Retention
Education
George Mason University 2003 — 2007
MA ICP, International Commerce and Policy
University of Richmond 1984 — 1988
BA, Economics/Political Science
Sandoz Financial ConsultantValeant Pharmaceuticals2013 - 2014
Sandoz 2007 - 2008
Talk America August 2000 - November 2006
Comcast 1997 - 2000
Crown Cork & Seal 1994 - 1997
Skills
Sarbanes-Oxley Act, Budgets, Process Improvement, Financial Analysis, Forecasting, Financial Reporting, Leadership, Management, Cross-functional Team..., Analysis, Project Planning, Auditing, SAP, Essbase, Hyperion Enterprise, Financial Modeling, Variance Analysis, ERP, Strategy, Accounting, Consolidation, Internal Controls, Managerial Finance, Mergers & Acquisitions, Finance, Financial Audits, Pricing, Cost Accounting, Financial Forecasting, Revenue Recognition, Strategic Financial..., Business Planning, Sarbanes-Oxley, Internal Audit, US GAAP, IFRS, Financial Accounting, SEC filings, General Ledger, CO-PA, SAP R/3, GAAP, PeopleSoft, Hyperion, Financial Planning
Education
Temple University - Fox School of Business and Management 1987 — 1993
Accounting
TelNet Worldwide, Inc. 2007 - Present
Talk America 2005 - 2006
LDMI Telecommunications 1994 - 2006
Skills
Telecommunications, Strategic Planning, VoIP, Management, Cross-functional Team..., Leadership, Direct Sales, Managed Services, Financial Analysis, Vendor Management, Account Management, Business Planning, Financial Modeling, Business Development, Project Management, Process Improvement, Sales, New Business Development, Strategy, IP, Cloud Computing, Contract Negotiation, Forecasting, Recruiting, Sales Management, Solution Selling, Start-ups, Unified Communications, Call Centers, Mergers, Financial Reporting
Education
Michigan State University 1988 — 1991
BofA, Finance
Wayne State University
MBA, Finance and Information Systems
Campbell Soup January 2007 - Present
Century 21 Alliance January 2008 - January 2013
Talk America 2004 - 2006
Comcast Cable 2002 - 2004
comcast 2000 - 2003
Skills
Forecasting, Sarbanes-Oxley Act, Budgets, Sarbanes-Oxley, Financial Reporting, Financial Analysis, Auditing, Accounting, Process Improvement, Financial Accounting, Internal Controls, Internal Audit, US GAAP, SAP, Business Process..., Banking, GAAP, Strategic Financial..., Fixed Assets, Financial Modeling, Risk Management, Financial Audits, Investments, Managerial Finance, PeopleSoft, Analysis, Due Diligence, Financial Statements, General Ledger, Account Reconciliation, Acquisition Integration
Education
Temple University - Fox School of Business and Management 2014 — 2015
Master's degree, Business Administration and Management, General
University of Pennsylvania - The Wharton School 1993 — 1997
Bachelor of Science (BS), Accounting
Metaswitch Networks September 2014 - Present
Oracle August 2013 - September 2014
Comcast April 2010 - June 2013
Siemens Communications October 2007 - January 2011
Grid4 Communications Inc 2008 - 2008
Talk America 2003 - 2007
Skills
VoIP, Telecommunications, SIP, IP, MPLS, Cisco Technologies, Routing, Cisco IOS, Network Security, TCP/IP, Telephony, Ethernet, Network Design, WAN, Network Engineering, LAN-WAN, Unified Communications, Wireless, Switches, DSL, Routers, Broadband, QoS, Managed Services
Education
Eastern Michigan University 1997 — 2005
BS, Network Information Technology Administration
Woodhaven High School 1994 — 1997
College Prep
Comcast Cable December 2007 - September 2013
Cavalier Telephone January 2007 - December 2007
Talk America September 2004 - December 2006
Cable & Wireless April 1993 - March 2004
Cable & Wireless USA 1993 - 2003
MCI July 1984 - April 1993
Skills
Switches, SS7, Network Design, SIP, Project Management, Networking, Telecommunications, MPLS, VoIP, Computer Network..., IP, Project Planning, Ethernet, Change Control, DSL, WAN, ISDN, Network Engineering, Telephony, Routers, Routing, Wireless
Education
Northern Virginia Community College
Paperworks Packaging Group March 2010 - Present
greatwide truckload management 2007 - 2008
talk america February 2005 - March 2007
FNX Limited June 2002 - January 2005
Skills
Fixed Assets, General Ledger, Forecasting, Accounting, SOX, Consolidation, Process Improvement, Budgeting, Financial Reporting, Microsoft Office, Excel, Accounts Payable, Word, International Business, Accounts Receivable, Customer Relations, Reconciliation, Internal Controls, PowerPoint, Outlook, Audit, Auditing, Account Reconciliation, GAAP, Payroll, Journal Entries, Accruals, Cost Accounting, Variance Analysis, Balance, Supervisory Skills, Reconciliations, SEC reporting, Lotus Notes, Cash Management, Financial Accounting, Analysis, Quickbooks, Access, Tax, ERP, Sarbanes-Oxley Act, Microsoft Excel, SEC filings, Internal Audit, Financial Analysis, Cash Flow Forecasting, Finance, Sarbanes-Oxley, Cash Flow
Education
Rider University 2000 — 2001
BS, Business Administration
Fusion Systems and Services Inc November 2009 - Present
U.S. Cellular 2013 - 2013
United Airlines 2011 - 2012
Allstate Insurance Company April 2010 - September 2010
Ajilon Consulting 2007 - March 2010
Cavalier Telephone May 2003 - August 2007
TALK AMERICA 2003 - 2007
Information resources Inc September 2001 - April 2003
Dynegy Global solutions 2001 - 2001
CoreComm October 1999 - November 2000
Skills
SDLC, Agile Methodologies, Java Enterprise Edition, Oracle, Microsoft SQL Server, .NET, Databases, Architecture, SOA, Software Project..., Enterprise Architecture, Business Intelligence, Requirements Analysis, Integration, SQL, Business Analysis, Agile Project Management, Vendor Management, Data Modeling, Data Warehousing, IT Strategy, Architectures, ITIL
Education
Northeastern Illinois University 2004 — 2007
Master's degree, Computer Science
PMI 2004 — 2006
PMP, Project Management
Osmania University 1992 — 1996
Bachelor's degree, Civil Engineering
Vidyaranya High School 1983 — 1990
High School, ICSE
dESCO, LLC July 2015 - Present
dESCO January 2014 - Present
dESCO October 2004 - December 2013
Talk America January 2000 - October 2004
Skills
Software Development, Quality Assurance, Management, Microsoft SQL Server, Databases, Contract Negotiation, Project Management, Microsoft Office, Leadership, JIRA, Scrum, Zephyr, Agile Application..., Budgets, Team Building, Strategic Planning, Agile Methodologies, Testing
Education
Florida Gulf Coast University 2010 — 2013
Bachelor of Science, Computer Information Systems
Learning Care Group June 2008 - Present
ACN April 2007 - June 2008
Talk America February 2000 - April 2007
Cavalier Telephone/LDMI June 2006 - January 2007
Cavalier Telephone/LDMI August 2005 - July 2006
LDMI Telecom March 2000 - March 2005
Skills
VoIP, Telecommunications
Education
Baker College Business and Corporate Services 2000 — 2006
Business Management
SunGard Financial Systems June 2015 - Present
XL Group February 2014 - January 2015
Sungard Financial Systems November 2009 - February 2014
Harron Entertainment May 2008 - June 2009
Comcast January 2007 - May 2008
Talk America 2002 - 2005
Korman Communities 1999 - 2001
Skills
General Ledger, Accounting, US GAAP, Sarbanes-Oxley Act, Account Reconciliation, Financial Reporting, Fixed Assets, Internal Controls, Revenue Recognition, Variance Analysis, Process Improvement, SEC filings, Financial Statements, Auditing, Accounts Receivable, Financial Accounting, Accruals, Budgets, Forecasting, Consolidation, Hyperion Enterprise, GAAP, Journal Entries, Cost Accounting, Financial Analysis, Analysis, Internal Audit, Accounts Payable
Education
La Salle University 1994 — 1998
Ash Stevens April 2011 - Present
Cavalier Telephone June 2006 - April 2011
Talk America 2005 - 2006
LDMI 2002 - 2006
TRW 1998 - 2001
Skills
Disaster Recovery, Virtualization, Databases, Unix, SAN, Storage Virtualization, Storage Systems, IT Management, IT Infrastructure..., TCP/IP, Data Center, VMware, Cloud Computing, VoIP
Education
Oakland University 2004 — 2007
MBA, MIS
University of Mysore 1992 — 1996
BE, Electronics and Telecommunication
NTT America February 2015 - Present
Verio April 2011 - February 2015
Verio May 2009 - April 2011
Verio January 2002 - May 2009
Talk America July 2000 - December 2001
Skills
DNS, Virtualization, Linux, Cloud Computing, Data Center, System Administration, TCP/IP, Unix, VMware, Servers, Red Hat Linux, Network Security, Linux System..., Apache, RedHat, Solaris, CentOS, Firewalls, Network Administration, Perl, Security, Bash, VMware ESX, Ubuntu, Windows Server, IIS, SAN, DHCP, Shell Scripting, Server Architecture, Storage Area Networks, Nagios, Operating Systems, VPN
Education
Palm Beach Community College 2005 — 2007
A.A., Business
Afilias September 2014 - Present
Constar International October 2006 - May 2014
United America October 2005 - October 2006
Talk America October 2004 - October 2005
Talk America November 2001 - October 2004
Skills
Accounts Receivable, General Ledger, Sarbanes-Oxley Act, Cost Accounting, Financial Reporting, Accounts Payable, Accounting, Account Reconciliation, Bank Reconciliation, Journal Entries, Invoicing, Microsoft Excel, Microsoft Office
Education
Shippensburg University of Pennsylvania 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Information Systems
Lower Moreland 1993 — 1996
XO Communications October 2006 - Present
Talk America September 2004 - October 2006
MCI November 2003 - June 2004
Cable & Wireless 1989 - 2002
Skills
Product Marketing, Product Management, Telecommunications, Product Development, Wireless, Marketing, Strategic Partnerships
Education
Radford University 1984 — 1988
Talk America 1997 - 2006
Education
Lawrence Technological University 1968 — 1972
Broadvox 2007 - Present
Cypress Communications 2007 - 2011
Cavalier July 2000 - September 2007
Talk America July 2000 - January 2007
Network Telephone July 2000 - January 2006
Skills
Java Enterprise Edition, Oracle, Linux, Hibernate, Integration, SQL, MySQL, JBoss Application Server, JSP, UML, JDBC, Telecommunications, SOAP, VoIP, Business Analysis, XSLT, Object Oriented Design, XML, Software Development, Solaris, System Architecture, HTML, Web Services, Microsoft SQL Server, SOA, PostgreSQL, Project Management, Enterprise Software, TCP/IP, Scrum, Ant, Subversion, Agile Methodologies, Databases, Unix, Tomcat
Education
Pensacola Christian College 1987 — 1992
BS, Mechanical Engineering
YMAX Corp March 2010 - Present
Cavalier Telephone November 2006 - June 2010
Talk America March 1993 - November 2006
Education
La Salle University 2001 — 2003
Masters of Science, Computer Information Science
Delaware Valley University 1989 — 1993
B.A. of Science, Computer Information Systems Management
DRW Trading Group January 2015 - Present
Chopper Trading March 2011 - January 2015
Peak6 November 2007 - April 2011
Bank of America September 2005 - October 2007
Talk America September 2001 - September 2005
Mantiss, a Dynergy Company 2000 - 2001
Skills
SQL, Software Development, Microsoft SQL Server, Agile Methodologies, PL/SQL, Linux, Integration, C++, Business Analysis, Java, C#
Education
DePaul University 2002 — 2005
MS, Distribution System in Computer Science
Michigan Technological University 1997 — 2000
BS, Computer Science
Ditech Mortgage Corp. June 2013 - Present
GMAC ResCap 2007 - May 2013
Talk America 2006 - 2007
Pennsylvania Lumbermens Mutual Insurance Co. 1999 - 2006
Skills
Business Analysis, Process Improvement, Credit, Essbase, Finance, Financial Analysis, Financial Modeling, Financial Reporting, General Ledger, Internal Controls, Microsoft Excel, Risk Management, Sarbanes-Oxley Act, Strategic Financial..., Variance Analysis, Visio, Financial Planning
Education
Drexel University - College of Business and Administration 1995 — 1998
Bachelor of Business Administration (B.B.A.)
PEAK6 Investments, LP April 2008 - Present
Cavalier Telephone March 2006 - December 2007
Talk America July 2001 - March 2006
Mantiss April 2000 - June 2001
Ameritech Information Industry Services April 1996 - April 2000
Solidyne Corporation June 1989 - April 1996
Skills
Microsoft SQL Server, C#, Unix, SQL, Software Development, Agile Methodologies, Databases, SDLC, .NET, Database Design, Linux, XML
Education
University of Illinois at Urbana-Champaign 1985 — 1989
BS, Electrical Engineering
Anthem, Inc. 2007 - Present
Certus April 2005 - August 2007
Xerox 2005 - 2007
UnumProvident April 2001 - August 2005
Unum 2001 - 2005
Mobileum 2000 - 2001
Genesys 1999 - 2000
Wright Express 1997 - 1999
Talk America 1995 - 1997
City of South Portland,Maine 1989 - 1994
Skills
Genesys, Avaya, IVR, Call Center, Routing, CTI, ACD, Call Routing, Workforce Management, PBX, Avaya PBX, Contact Centre, Telephony, Voice Mail, Audix, Meridian, Inbound, Outbound, Lean IT, Visio, PSTN, Business Intelligence, Call Centers, Inbound Marketing, Cloud Computing, Software Development, Vendor Management, Call Center Development, SDLC, Integration, Systems Analysis, Business Requirements, Contact Centers, Process Improvement, Requirements Analysis, Business Analysis
Education
Southern New Hampshire University 2007 — 2012
Masters, Business Administration
Southern New Hampshire University 2001 — 2005
Bachelor of Science, Information Technology
University of Maine 1983 — 1986
Secondary Education
T. Rowe Price June 2014 - Present
T. Rowe Price October 2012 - May 2014
Cox Target Media March 2008 - September 2012
Cavalier Telephone & TV December 2006 - November 2007
Talk America Holdings, Inc. July 2004 - December 2006
Talk America June 2002 - July 2004
Talk America January 2001 - June 2002
Skills
Mobile Applications, UML, User Experience, User Interface Design, User Stories, Acceptance Criteria, Business Analysis, Regression Testing, User Acceptance Testing, Usability Testing, Business Intelligence, Web Analytics, SEO, SEM, Business Strategy, Functional Requirements, Requirements Gathering, Data Analysis, Team Leadership, Team Building, Software Project..., Project Portfolio..., Agile & Waterfall..., Business Process..., Business Process..., Software Quality..., Test Automation, Test Planning, Manual Testing, Test Cases, Use Cases, Business Rules, Mentoring, Scrum, Integration, Agile Methodologies, Software Documentation, SQL, CRM, Process Improvement, Use Case Analysis
Education
St. Petersburg College
University of Florida
TAXIS Pharmaceuticals, Inc. March 2009 - Present
MFP 2004 - Present
Prodaptics Pharmaceuticals, Inc. August 2011 - 2013
Talk America March 2001 - December 2005
Johnson & Johnson 1997 - 2001
Skills
Biotechnology, Pharmaceuticals, Healthcare, Life Sciences, Strategic Planning, Start-ups, Contract Negotiation, Budgeting, Drug Discovery, Small Business, Negotiation, Entrepreneur, Venture Capital, Pharmaceutical Industry, Competitive Analysis, Entrepreneurship, Due Diligence, Mergers & Acquisitions, Commercialization, Business Strategy, Corporate Development, Lifesciences, Management, Budgets, Licensing, Leadership, Strategic Partnerships, Business Development, Patents, Cross-functional Team..., Technology Transfer, Marketing Strategy, Strategy, Clinical Development, Financial Modeling, Marketing
Education
Duke University - The Fuqua School of Business 1989 — 1991
MBA, Finance & Marketing
Trinity College-Hartford 1983 — 1987
MS, Biochemistry
Windstream Hosted Solutions January 2012 - Present
Peatec Communications 2010 - 2011
Cavalier Telephone 2006 - 2008
Talk America 2005 - 2006
LDMI Telecommunications 2001 - 2006
Ideal Technology Solutions 1996 - 2001
Decision Data 1984 - 1992
Skills
Cisco Technologies, VMware, Firewalls, Integration, Linux, Managed Services, System Deployment, VoIP, TCP/IP, Windows, Troubleshooting, Servers, Enterprise Software, Network Administration, Technical Support, Telecommunications, Windows Server, Training, Red Hat Linux, Asterisk, Switches, Vendor Management, WAN, Service Delivery, Data Center, Network Design, T1, System Administration, Ethernet, MPLS, DSL, LAN-WAN, Wireless, Networking, Process Improvement, Provisioning, Routers, Novell, VPN, Call Centers, Network Security, Cloud Computing, IP, Unified Communications, Business Planning, Telephony, Barracuda Spam Firewall, Sales, Disaster Recovery, Network Engineering
Education
Global Knowledge 2014 — 2014
VCP Certification 5.0, VMWare
Baker College Business and Corporate Services 1994 — 2000
Time Warner Cable October 2008 - Present
Sprint May 2005 - October 2008
Sprint Nextel May 2005 - December 2007
Talk America October 2003 - April 2005
Lockheed Martin January 2003 - October 2003
NCS Pearson July 2002 - January 2003
Verizon April 2000 - June 2002
McKinley Marketing Partners April 2000 - June 2002
Strategic Partners Group October 1999 - April 2000
RTCRM October 1996 - September 1999
Skills
Telecommunications, Marketing, Segmentation, Analytics, Database Marketing, Cross-functional Team..., Integrated Marketing, Direct Marketing, Strategy, Databases, Product Management, Analysis, Management, Market Research
Education
Centre Universitaire d'Etudes Francaises 1987 — 1988
Language
State University of New York at Albany 1984 — 1988
BA
TelNet Worldwide, Inc. April 2014 - Present
TelNet Worldwide, Inc. February 2012 - April 2014
Cavalier Telephone/Paetec/Windstream 2008 - 2012
Cavalier Telephone January 2007 - November 2007
Cavalier Telephone January 2006 - January 2007
Talk America January 2005 - January 2006
LDMI Telecommunications January 2004 - January 2005
LDMI Telecommunications January 2002 - January 2004
LDMI Telecommunications January 1997 - January 2002
LDMI Telecommunications June 1996 - January 1997
Skills
Call Centers, Technical Support, Customer Service, Routing, Sales Management, Software Installation, Testing, VoIP, Telecommunications, Telephony, Managed Services, Unified Communications, T1, Solution Selling, DSL, Call Center, Networking, Management, MPLS, Troubleshooting, Sales Process
Education
Ferris State University 1992 — 1994
Social Work
Macomb Community College 1990 — 1992
Associates, General Studies
Cavalier Telephone & TV Operations ManagerCavalier2006 - Present
Talk America 2006 - Present
LDMI Telecommunications 2005 - Present
Cavalier Telephone 2001 - Present
ACN November 2000 - 2004
ACN Europe BV 2000 - 2003
Allnet Communications 1980 - 2001
Frontier Communications aka Global Crossing 1980 - 2001
ACN 1999 - 2000
Global Crossing Communications 1981 - 2000
Education
City University of New York-Hunter College 1971 — 1975
ba, educatoin
Cavalier Telephone November 2014 - Present
American Express November 2013 - Present
Talk America March 2003 - Present
Paetec March 2003 - Present
Windstream Communications March 2003 - Present
Windstream Communications March 2003 - Present
LDMI, A Talk America Company 2003 - Present
Intermedia Communications 1998 - 2003
Quarterdeck 1994 - 1998
US Navy February 1985 - April 1988
Skills
Telecommunications, Troubleshooting, VoIP, Call Centers, Telephony, MPLS, IP, Management, Managed Services, Networking
Education
Eckerd College 1987 — 1994
University of South Florida 1991 — 1993
BA, MIS
St. Petersburg College 1988 — 1990
AA, General Studies
Black Box January 2007 - Present
Talk America 2001 - 2006
Litton PRC October 1997 - March 2001
Education
George Mason University 1988 — 1992
Turnkey Network Solutions August 2012 - Present
Turnkey Network Solutions February 2011 - August 2012
Cavalier Telephone January 2008 - January 2011
Cavalier Telephone April 2005 - January 2008
Talk America 2005 - 2008
Lucent Technologies December 1998 - January 2005
Skills
Telecommunications, Network Design, Co-location
Education
Delta College 1993 — 1995
Business management
Oracle April 2010 - Present
ITX 2009 - February 2010
National Stock Exchange 2007 - 2008
Talk America 2003 - 2006
Columbia House 2001 - 2003
SBS International 2000 - 2001
Informix 1988 - 2000
Accurate Information System 1986 - 1988
Skills
Unix, Oracle RAC, Perl, Data Warehousing, Cloud Computing, Exadata, Enterprise Architecture, Databases, Quality Assurance, Microsoft SQL Server, SaaS, IaaS, PaaS, Big Data, Splunk, Pre-sales
Education
Rutgers University-New Brunswick 1984 — 1986
MS, Computer Science
Bank of America March 2012 - Present
Direct Brands (Columbia House & Doubleday) March 2007 - December 2011
Direct Brands (Columbia House & Doubleday) October 2007 - March 2011
AIG July 2007 - October 2007
Talk America July 2006 - July 2007
IBM Global Business Services 2005 - 2006
IBM Retail Store Solutions 2004 - 2005
AT&T 2002 - 2004
Cingular Wireless 2000 - 2002
Skills
SOA, SDLC, Integration, Agile Methodologies, Enterprise Architecture
Education
Andhra University
B.E, Electrical and Electronics Engineering
Louisiana State University
M.S, Computer Engineering
Siddhartha Public School
Fiserv March 2013 - Present
Cleartel Communications March 2007 - April 2013
Talk America 2000 - 2007
Access One Communications 1998 - 2000
American Network Exchange 1993 - 1998
Skills
Telecommunications, VoIP, Strategic Planning, Vendor Management, Start-ups, Account Management, Process Improvement, Business Analysis, Accounting
Education
University of Central Florida 1994 — 1996
MBA
Florida State University - College of Business 1989 — 1993
BS, Finance
Windstream Communications June 1999 - August 2015
PAETEC December 2010 - January 2012
Cavalier Telephone June 2001 - August 2008
Talk America December 1999 - June 2001
Skills
Telecommunications, Billing Systems, Customer Satisfaction, Account Management, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Team Leadership, Customer Experience, Training, Public Speaking, Provisioning, Marketing, Customer Retention, Vendor Management, Team Building, Coaching, PowerPoint, Co-location, Telephony, Troubleshooting, VoIP
Education
International Academy of Design and Technology-Tampa 2004 — 2005
Associate of Science (A.S.), Interior Design
Hodges University 2002 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Pasco-Hernando Community College 1999 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University Realty Group, LLC January 2013 - Present
Rite Aid September 2009 - Present
Zelenkofske Axelrod LLC 2006 - 2008
Talk America 2004 - 2006
LarsonAllen 2000 - 2004
Skills
Internal Controls
Education
Rider University
Reckner May 2014 - Present
Dollar Financial Group December 2013 - May 2014
Penn Mutual June 2006 - September 2013
Talk America 2004 - 2006
Deloitte and Touche October 2001 - December 2003
Skills
Internal Controls, Financial Reporting, Insurance, Financial Analysis, GAAP, Accounting, Auditing, Account Reconciliation, US GAAP, Accounts Payable, Financial Statements, SEC filings, Internal Audit
Education
Franklin & Marshall College 1997 — 2001
BA, Accounting and Finance
Council Rock High School 1993 — 1997
Gold and Silver Club July 2012 - Present
Consumers Energy Options May 2012 - June 2013
Efusion 2006 - 2007
Talk America May 2000 - July 2003
Skills
New Business Development, Training, Manufacturing, Energy, Automotive, Product Development, Engineering, Continuous Improvement, Sales Management, Marketing Strategy, Team Building, Customer Service, Lean Manufacturing, Strategic Planning, Team Leadership, Sales, Process Improvement, Project Management, Industrial Engineering, Six Sigma, Management, Leadership, Kaizen, Entrepreneurship, Purchasing, Inventory Management, Marketing, Small Business, Social Networking, Social Media Marketing, Public Speaking, Coaching, Sales & Marketing, Sales and Marketing
Education
Macomb Community College 1978 — 1980
Associate's degree, Electricity
Macomb Community College
Electrical Apprenticship, Electrical/Electronics Maintenance and Repair Technology, A
Macomb Community College
Ocwen Financial Corporation February 2013 - Present
Ally Financial, Inc f/k/a GMAC Financial, Inc. July 2005 - February 2013
Talk America November 2001 - December 2004
Fairbanks Capital August 1999 - October 2001
Contimortgage April 1998 - August 1999
Skills
Litigation, Legal Research, Bankruptcy, Westlaw, Legal Writing, Commercial Litigation, Corporate Law, Civil Litigation, Criminal Law, Loan Servicing, Mortgage Lending, Loans, Contract Negotiation, Real Estate, Foreclosures, Microsoft Office, Research, Residential Mortgages, Microsoft Excel, Loss Mitigation, Litigation Management
Education
Widener University School of Law 1987 — 1991
J.D., Law
Penn State University 1982 — 1986
B.S., Administration of Justice
ServiceMaster- Terminix July 2012 - January 2015
The Results Companies December 2006 - January 2010
Resolve Staffing July 2006 - December 2006
Cleartel Communications January 2003 - March 2006
Florida Referral December 2001 - December 2002
Talk America June 1998 - December 2001
Skills
Call Center, Training, Performance Management, Process Improvement, Management, Team Building, Call Centers, Leadership Development, Recruiting, Leadership, Quality Assurance, Organizational..., Strategy, Cross-functional Team..., Program Management, Human Resources, Employee Training, Coaching, Customer Satisfaction
Education
Kennesaw State University 2010 — 2012
Bachelor's Degree, Organizational Communication, 4.0
World Wildlife Fund 2004 - Present
Talk America 2001 - 2004
PSINet 1999 - 2001
MCI 1995 - 1999
Young & Rubicam 1987 - 1990
Skills
Nonprofits, Strategic Planning, Program Management, Fundraising, Marketing Communications, Direct Marketing, Marketing Strategy, Marketing, Strategic Partnerships, Direct Mail
Education
The George Washington University 1984 — 1986
Laser Spine Institute April 2012 - Present
Johns by John II inc. November 2010 - Present
RED VECTOR October 2007 - October 2009
SUN COAST SUPPLY February 2004 - September 2007
BISK June 2002 - February 2004
TALK AMERICA April 2000 - May 2002
Skills
Account Management, B2B, Boy Scouts, Cold Calling, Customer Retention, Customer Service, E-Learning, Healthcare, Leadership, Management, Marketing, New Business Development, Public Speaking, Recruiting, SEO, Sales, Team Leadership, Team Building
Education
Nova Southeastern University 2006 — 2009
Bachelors of Science, Business Administration
Nova University
Masters, Business Administration; Management Professional
TeamVisibility February 2015 - Present
Hunsinger Consulting April 2013 - Present
Howbility June 2009 - March 2013
Informational Media Brands, LLC (Howbility & A to Z Health) June 2009 - March 2013
Discovery Communications November 2005 - June 2009
Talk America January 2000 - November 2005
Skills
Video Production, Digital Media, New Media, Video, Social Media, Television, Advertising, Integrated Marketing, Strategic Partnerships, Marketing Strategy, Digital Marketing, Advertising Sales, Social Media Marketing, Marketing Communications, Digital Strategy, Business Development, B2B, Account Management, Salesforce Administrator, Davox, Call Centers, Management Consulting, Online Advertising, Sales Operations, Online Marketing, Mobile Marketing, Analytics, Social Networking, Brand Development, Email Marketing, Start-ups, E-commerce, Strategic Planning, Marketing, New Business Development
Education
St. Petersburg College 1998 — 2000
Associate’s Degree, Business Administration and Management, General
Largo High School 1994 — 1998
High School
Verizon Wireless November 2010 - Present
Cavalier Communications May 2008 - May 2010
Talk America June 2001 - May 2008
United States Army August 1997 - May 2001
Skills
Account Management, Communications Planning, Reputation, Internal Communications, Communication Training, Organizational...
Education
FastTrain of Clearwater 2008 — 2009
FastTrain of Clearwater 2008 — 2009
Pinellas Park High School 1993 — 1997
Frazier Industrial Company August 2007 - Present
David G. Stuard January 2007 - Present
Talk America December 2005 - December 2006
Specialty Seafood Buying Group October 2001 - December 2005
Skills
General Ledger, Fixed Assets, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Financial Audits, Tax Accounting
Education
DeSales University 2001 — 2004
BS, Accounting
Freedom High School 1986 — 1989
NexRep, LLC October 2010 - Present
Centerpoint Teleservices LLC July 2004 - June 2010
American Media Partners June 2003 - July 2004
Goldshield Teleservices January 1999 - January 2003
Talk America January 1996 - January 1999
Skills
Inbound, Outbound, Call Center, Telemarketing, Operations Management, Performance Management, Creative Development, Direct Marketing, Sales Management, Marketing Strategy, Consultative Selling, Team Building, Inbound Marketing, Sales, Management, Marketing, CRM, Training, Selling, Call Centers, B2B, Creative Direction
Education
University of Southern Maine 1993 — 1995
BA, Communication
University of South Florida 1992 — 1993
Marketing
University of Tampa 1990 — 1992
Marketing/Communication
Educational Testing Service (ETS) March 2006 - Present
Pulte Homes November 2004 - March 2006
Talk America May 2002 - November 2004
Arthur Andersen September 1999 - May 2002
Education
La Salle University 2004 — 2010
MBA, Finance
Rutgers, The State University of New Jersey-Camden 1994 — 1999
BS, Accounting
CDI January 2007 - Present
Talk America 2003 - 2006
Comcast Cable 2002 - 2003
Comcast 1999 - 2002
Education
Rutgers, The State University of New Jersey-Camden 1992 — 1995
Bachelor of Science (BS), Accounting, 3.75
Summit Broadband 2009 - Present
Cleartel Communications February 2003 - October 2007
TALK AMERICA April 2001 - September 2003
Skills
TYPE 60 WPM, EXCEL, PowerPoint, Organization, Troubleshooting, People Skills, Work Well Independently, WORK WELL UNDER PRESSURE
Education
Fordham University 1984 — 1986
Center Partners November 2009 - Present
Center Partners February 2009 - November 2009
Guardian Life November 2006 - December 2008
T-Mobile January 2002 - March 2004
Talk America January 2000 - December 2001
Skills
Microsoft Excel, PowerPoint, Sales Management, Team Management, Management, Acoustic Guitar
Education
Broward College 1998 — 1999
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.0 GPA
NexRep, LLC July 2013 - Present
Z-ZUB Marketing & Consulting Corp. May 2010 - June 2013
CenterPoint TeleServices, LLC January 2009 - May 2010
CenterPoint TeleServices, LLC January 2008 - January 2009
CenterPoint Teleservices, LLC January 2007 - January 2009
Symphonix Calling Solutions, LLC January 2004 - January 2007
VisionTel, LLC January 2001 - January 2004
Lawn Transitions April 1999 - November 2001
Talk America February 1994 - February 1998
Skills
Marketing Strategy, Direct Marketing, Email Marketing, Online Marketing, New Business Development, E-commerce, Account Management, Marketing, Management, Call Centers, Strategic Partnerships
Education
University of New Hampshire 1990 — 1993
Cape Elizabeth High School 1989 — 1990
Northfiled Mount Hermon 1987 — 1989