Tata Business Support Services
Industry: Company
DescriptionTata Business Support Services Ltd is a wholly owned subsidiary of Tata Sons, providing outsourced contact centre services to large telecommunications operators, Internet service providers, DTH service providers and online travel agencies amongst other domestic and international clients. Founded: 2004 Number of employees: 23,000 (31 August 2015) Key person: Srinivas Koppolu Headquarters: India, Begumpet, Hyderabad, India, Hyderabad, India, Telangana, India Type of business: Privately held company
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Tata Business Support Services Employees
Accenture February 2007 - Present
Tata Business Support Services May 2005 - February 2007
vCustomer November 2001 - April 2005
Skills
Information Security..., Risk Management, Internal Audit, ISO 27001 Lead Auditor, CISA, CISM, ISO 27001, Program Management, Outsourcing, Vendor Management, Information Security
Education
GNDEC 1990 — 1994
Bachelor of Engineering (B.E.), Mechanical Engineering
Kendriya Vidyalaya
City and County of Honolulu July 2013 - January 2014
Tata Business Support Services March 2011 - December 2011
American Water June 2008 - June 2009
Education
Hawaii Pacific University 2013 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse
University of West Florida 2011 — 2012
Associate's Degree, Pre-Nursing Studies, 3.43
Charles Barker Lexus October 2014 - Present
US Navy June 2009 - April 2014
Tata Business Support Services April 2007 - June 2009
Skills
Process Improvement, DoD, Navy, Security Clearance, Military, Military Operations, Military Experience, Troubleshooting, Training, Force Protection, National Security, Operational Planning
Education
American Military University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Pensacola State College 2006 — 2008
Associate of Arts (A.A.), Business
Navy Federal Credit Union March 2013 - June 2013
Summers Cleaning and Janitorial Company, LLC May 2012 - October 2012
Clearwire November 2009 - March 2010
Tata Business Support Services 2007 - 2008
U-Haul International, Inc. 2006 - 2007
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Business Management, Business Process, Office Management, Microsoft Office, Front Office, Accounts..., General Office Duties, Office Equipment, Money Management, QuickBooks, Money Handling, Money Transfer, Credit Card Processing, Check Processing, Data Collection, Debt Collection, Switchboard, Escalation, Travel Planning, Troubleshooting, Teamwork, Team Management, Problem Solving, Linux, Inventory Management, Interviewing, Windows, Auditing
Education
Virginia College 2014 — 2014
Associate of Science (A.S.), Pharmacology
Radford M Locklin Technical Center 1999 — 1999
Patient Care Technician Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Locklin High School 1998 — 1999
High School Diploma, General Studies
Tranzeal, Inc April 2014 - Present
Meta Dimensions Inc. June 2013 - April 2014
TekShapers Inc June 2012 - May 2013
IT-SCIENT May 2011 - April 2012
Itscient May 2011 - April 2012
Tata Business Support Services September 2009 - March 2011
ICICI Bank July 2006 - May 2009
Skills
Technical Recruiting, Sourcing, Talent Acquisition, Java, Interviewing, Screening, J2EE, Customer Relations, Salary Negotiation, Mentoring, Negotiation, Requirements Analysis, Benefits Negotiation, Interviews, Java Enterprise Edition, Customer Service, SDLC, Quality Assurance, SQL, SAP, Staff Augmentation, Resource Management, Vendor Management, Temporary Placement, IT Recruitment, Oracle, Screening Resumes, Staffing Services, SharePoint, Internet Recruiting, Contract Recruitment, PeopleSoft, Networking, Recruitments, Permanent Placement, Executive Search, RPO, Applicant Tracking..., E-recruitment, College Recruiting, Resume, Employee Referral..., Boolean Searching, Recruiting, Onboarding
Education
Kendriya Vidyalaya 1989 — 1999
Gayatri Degree College, Visakhapatnam, M.E.Cs
Gayatri Degree College
vikas junior college
DuPont November 2011 - Present
Tata Business Support Services July 2006 - November 2011
TRX February 2000 - July 2006
World Travel April 1999 - August 2000
jcpenney August 1998 - April 1999
AmeriCorps June 1998 - August 1998
AmeriCorps June 1997 - August 1997
Skills
SAP, Interviewing Skills, Organization, IFS, eOn Telnet, BCS, Kronos, Message Partner, Minitab, Phoenix, PLFile, Sabre, Source Assist, Actuate Report
Education
Marshall University 1995 — 1998
Bachelor's degree, Interpersonal Communications
West Virginia University at Parkersburg 1993 — 1995
Study towards Bachelor's degree, Interpersonal Communications
Cognizant Technology Solutions September 2011 - Present
Wipro Technologies October 2009 - August 2011
Wipro BPO July 2006 - September 2009
Tata Business Support Services 2004 - 2007
Skills
New Business Development, Vendor Management, Service Delivery, BPO, Team Management, Business Analysis, Transition Management, CRM, Resource Management, Process Improvement, Performance Management, MIS
Education
University of Allahabad 2000 — 2003
Bachelor of Commerce (B.Com.), Applied Economics
Cygnus Professionals Inc. August 2013 - Present
Tata Business Support Services January 2012 - December 2012
Skills
Internet Recruiting, Staff Augmentation, Benefits Negotiation, Technical Recruiting, Screening, Sourcing, Screening Resumes, Talent Acquisition, Contract Recruitment, Staffing Services, Applicant Tracking..., Recruiting, Management, IT Recruitment, Executive Search, Interviews, Temporary Placement
Education
Vivek Vardhini College 2010 — 2013
Bachelor of Commerce (B.Com.)
SoftHQ Inc September 2015 - Present
OSAIR Technologies LLC July 2013 - August 2015
Tata Business Support Services May 2011 - August 2012
Skills
Sourcing, Benefits Negotiation, Screening, Recruiting, Interviews, Contract Recruitment, Staffing Services, Screening Resumes, Staff Augmentation
Education
Jawaharlal Nehru Technological University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Tata Business Support Services January 2010 - December 2011
Skills
Customer Service, Computer Hardware, Computer Proficiency, Typing, Music Production, Graphic Design
Education
Pensacola Junior College 2007 — 2009
General Studies
Pensacola State College 2007 — 2009
General Studies
Milton HIgh School 2003 — 2007
High School Diploma, General Studies, 3.6
Clearwire/Sprint May 2012 - Present
Tata Business Support Services July 2007 - December 2011
Tata Business Support Services October 2005 - July 2007
Telcom Enterprises September 2003 - October 2005
Skills
Workforce Management, Call Center, BPO, Avaya, Customer Satisfaction, Customer Experience, Call Center Development, Inbound Marketing, Vendor Management, Performance Management, Outsourcing, Customer Retention, Service Delivery, Team Management, Metrics, Contact Centers, Sla, Analysis, Call Centers, Software Documentation, IVR, CRM, Telecommunications, Management, Technical Support, Process Improvement, Customer Service, ACD, Troubleshooting, Operations Management, Analytics, Team Leadership, Training, Cross-functional Team..., Forecasting, Business Analysis, Salesforce.com, Leadership
Education
Pensacola State College 2012 — 2015
General Studies
Milton High School 2001 — 2005
West Corporation 2012 - 2013
Tata Business Support Services 2011 - 2011
TeleTech 2011 - 2011
Clearwire 2010 - 2011
Education
Radford M Locklin Technical Center 2009 — 2010
Certificate of Occupational Competency, Computer Technology/Computer Systems Technology
St. Petersburg College 1987 — 1990
Associate of Science (AS)
SBP Consulting Inc. July 2013 - Present
E-zen Computer Services Pvt. Ltd. December 2011 - July 2013
Tata Business Support Services September 2010 - November 2011
Vitro-Bio Cosmetic, Nutritional and Pharmaceutical Research Institute July 2009 - April 2010
Skills
Business Development, Market Research, Strategic Planning, Negotiation, Supply Chain Management, Logistics, Technical Recruiting, Benefits Negotiation, Screening, Talent Acquisition, Internet Recruiting, Sourcing, Contract Recruitment, Recruiting, IT Recruitment, Screening Resumes, Staff Augmentation, Executive Search, Vendor Management, Staffing Services
Education
Groupe Ecole supérieure de Commerce et de Management 2009 — 2010
M.Sc. International Business Development
IndiaKakatiya University, Andhra Pradesh
American Water September 2012 - Present
United Way of Escambia September 2011 - September 2012
Tata Business Support Services January 2007 - September 2011
Skills
Call Center, Customer Service, Call Centers, Performance Management, Customer Satisfaction, Workforce Management, Outsourcing, Microsoft Office, Recruiting, Training, Team Management, BPO, Process Improvement, Leadership, Quality Assurance, Customer Experience, Operations Management, Vendor Management
Education
Ashford University 2009 — 2012
Organizational Management
Infotree Service Inc. November 2013 - Present
IT-SCIENT May 2012 - September 2013
Tata Business Support Services March 2010 - April 2012
Skills
Program Management, Technical Recruiting, Contract Recruitment, Talent Acquisition, Screening, Benefits Negotiation, SDLC, Recruiting, Outsourcing, BPO, Executive Search, Management, Internet Recruiting, Resource Management, Talent Management, Job Descriptions, Cold Calling, Staff Augmentation, Temporary Placement, Interviews, Information Technology, Sourcing, Staffing Services, IT Recruitment, Applicant Tracking..., Screening Resumes, Recruitments, Vendor Management, Telecommunications, Management Consulting
Education
Ranchi University 2009 — 2012
Bachelors, Commerce
Kasidih High School 2007 — 2009
Accounting and Business/Management, 12th Grade
DAV Public School 1997 — 2007
10th Grade
GCE Solutions Inc. August 2015 - Present
eClerx Services Limited December 2014 - August 2015
Tata Business Support Services October 2012 - November 2014
Education
Guru Nanak Institute Of Technology 2008 — 2012
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Teleperformance, USA May 2013 - Present
Aegis Limited April 2011 - May 2013
Firstsource Solutions Limited June 2009 - May 2011
Tata Business Support Services March 2007 - June 2009
Vodafone India (formerly Hutchison Essar) October 2004 - September 2005
Skills
Business Continuity..., Vendor Management, SDLC, Workforce Management, Talent Management, BPO, Project Delivery, People Management, Software Development, Cost Management, Analytics, Process Improvement, Analysis, Transition Management, Team Management, Service Delivery, Six Sigma, Operations Management, MIS, Management, Process Excellence, Sla, Call Centers, SLA
Education
Punjab Technical University 2001 — 2004
BCA & Mgt., Computers
Makro Scientific May 2015 - Present
Tata Business Support Services February 2015 - May 2015
Skills
Recruiting, Talent Acquisition, Sourcing, Interviews, Internet Recruiting, Contract Recruitment, Human Resources, Executive Search, Technical Recruiting, Applicant Tracking..., SAS Programming, Drug Safety, Clinical Research, Clinical Trials, Biotechnology, Microbiology, Interview Preparation, Membrane Proteins, Pharmacovigilance, Cold Calling, Social Networking, Pharmaceutical Industry, Contract Negotiation, Screening, Staffing Services, Screening Resumes, Temporary Placement, HPLC, Analysis, Negotiation, Lifesciences, Recruitments, Regulatory Affairs, Hiring, Life Sciences
Education
Osmania University 2009 — 2013
Bachelor of Science (B.Sc.), Microbiology, Bio-Chemistry, Chemistry, B
AP Board of Intermediate 2007 — 2009
Biology, Physics, Chemistry, B
Sri Aravinda Bharathi High School 2003 — 2007
S.S.C- AP Board- India, High School/Secondary Certificate Programs, A
Computer Sciences Corporation August 2010 - January 2014
Teach For India October 2013 - November 2013
Tata Business Support Services May 2010 - July 2010
Skills
Unix, Shell Scripting, Machine Learning, R, Java, Python, Monte Carlo Simulation, Algorithms, Data Mining, SQL, Financial Modeling, Option Pricing Models, Black-Scholes, Greeks, ITIL, Linux server..., Red Hat Linux, Virtualization, Linux System..., Linux, Solaris, HP-UX, Unix Administration, Unix Networking, Linux Security, Cloud Computing, Virtual Server, Perl, IT Service Management, Service Management, Oracle, C++, Apache Pig, Hadoop, Time Series Analysis
Education
Carnegie Mellon University - H. John Heinz III College 2014 — 2015
Master's degree, Information Systems Management
English and Foreign Languages University 2013 — 2014
Certificate of Proficiency in French, French Studies, A1 level
Mahatma Gandhi Institute of Technology 2006 — 2010
Bachelor of Technology (B.Tech.), Computer Science and Engineering, 3.44/4.0
Our Lady of Salvation High School 1993 — 2004
SSC, English
Cigniti Technologies April 2015 - Present
VLS Systems Inc September 2014 - Present
KCS LLC April 2013 - May 2014
Friendly IT Consultants August 2011 - March 2013
Friendly Consultants Inc August 2011 - March 2013
Dhatri Soft INC July 2010 - May 2011
Tata Business Support Services July 2008 - December 2009
TBSS June 2008 - December 2009
Skills
Screening, Staffing Services, Contract Recruitment, Recruiting, IT Recruitment, Customer Service, Permanent Staffing, Screening Resumes, Benefits Negotiation, Technical Recruiting, Staff Augmentation, Internet Recruiting, Interviews, SDLC, Human Resources, BPO, Sourcing, Training, Talent Acquisition, Applicant Tracking..., Hiring, Executive Search, E-recruitment, Permanent Placement, Resume, Full-life Cycle..., Recruitments, Search, Temporary Placement, E-Recruitment
Education
JBIET 2009 — 2011
Master of Business Administration (MBA), Human Resources Development
JBIET College, Osmania University
MBA, Human Resources Management and Services
Osmania University
Bachelors, Commerce
WINIT Software October 2011 - Present
Emergent Medi-Tech. December 2010 - October 2011
Tata Business Support Services September 2008 - December 2010
Skills
Busines, New Business Development, Marketing Strategy
Education
College of Mount St. Joseph
CES October 2013 - Present
CES March 2012 - Present
CAT Technology Inc March 2011 - February 2012
Stalwarts consulting August 2008 - March 2011
Tata Business Support Services December 2007 - July 2008
Skills
Sourcing, Screening Resumes, Negotiation, Convincing Power, Target Orientation, Timely Delivery, Technical Recruiting, Benefits Negotiation, Staff Augmentation, Screening, Applicant Tracking..., Staffing Services, IT Recruitment, Contract Recruitment, Recruiting, Employee Relations, Management, Internet Recruiting, Search, Talent Acquisition, Temporary Placement, Deferred Compensation, Executive Search, Permanent Placement
Education
Jawaharlal Nehru Technological University
Master of Business Administration (MBA)
Karnatak University
Bachelor of Laws (LL.B.)
Osmania University
Bachelor of Commerce (B.Com.)
American Water October 2011 - Present
TeleTech June 2011 - October 2011
Clearwire September 2008 - June 2011
Tata Business Support Services April 2000 - August 2008
United States Air Force October 1980 - December 1992
Skills
Customer Service, Word, Call Center, Customer Relations, Microsoft Office, Excel, Team Leadership, Access, Troubleshooting, Problem Solving, Team Management, Desktop Support, Windows, Operating Systems, Windows 7, Windows XP Professional, Worldspan, Sabre, Gmail, Google Calendar, Google Voice, Google Reader, Technical Support, Microsoft Excel, Call Centers, Wireless, Time Management, Customer Satisfaction, Software Documentation, XP, Team Building, Computer Hardware, Wireless Networking, Sales, Telecommunications, VoIP, Leadership, TCP/IP, Software Installation, Customer Retention, Customer Experience, System Deployment, System Administration, Computer Network..., Networking, Switches, Workforce Management
Education
The Baptist College of Florida 1993 — 1996
Bachelor of Science (BS), Theology/Theological Studies
W H Shaw High School 1978 — 1980
Diploma, General
LanceSoft, Inc. April 2015 - Present
Teleperformance India September 2013 - April 2015
ADISoft Tech Private Limited January 2012 - August 2013
Tata Business Support Services January 2011 - January 2012
Skills
C#, ASP.NET, SQL, JavaScript, Crystal Reports, Microsoft SQL Server, ASP.NET AJAX, HTML, WPF, .NET, AJAX, Web Services, Silverlight, Android, RDLC, html5, C# 4.0, crystal, Crystal Reports 10.0, Unit Testing, Black Box Testing, XML, MySQL, C++, C, Software Development, Technical Recruiting, Interviews, Salary Negotiations
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2008 — 2011
Master of Computer Applications (MCA), Computer Software Engineering
Devi Ahilya Vishwavidyalaya 2004 — 2007
Bachelor of Science (BSc), Computer Science
School of excellence 2004 — 2006
HSC, Science, First Class
eBay Enterprise June 2010 - Present
Tata Business Support Services 2000 - June 2010
TRX 2000 - 2006
Providian Financial 1998 - 2000
BellSouth Mobility April 1995 - June 1998
American Express 1985 - 1995
Skills
BPO, CRM, Call Center, Customer Experience, Vendor Management, Leadership, Call Centers, Outsourcing, Operations Management, Process Improvement, Customer Service, Training, Customer Satisfaction, Cross-functional Team..., Program Management, Performance Management, Team Management, Management, Quality Assurance, Business Process..., Business Analysis, Team Leadership, Change Management, Six Sigma, Team Building, Strategy, Business Process, Business Development, Service Delivery, Customer Retention, Workforce Management, Analytics, Product Management, Account Management, E-commerce, Project Management, Start-ups, Executive Management
Education
Nova Southeastern University
BS, Business Administrative Studies, Aerodynamics
NowFloats January 2014 - June 2014
NowFloats June 2013 - June 2014
vemana.in June 2012 - June 2014
Vedam Calcimin Ltd February 2011 - May 2012
84ideas July 2010 - January 2011
Lamakaan Trust April 2010 - January 2011
Avant Garde Life May 2009 - January 2011
Dot Now Social Media Services LLP September 2009 - April 2010
Tata Business Support Services June 2009 - August 2009
Skills
Marketing Strategy, Social Media Marketing, Online Advertising, Analytics, Social Media, Strategy, CRM, Entrepreneurship, Content Strategy, Management, New Media, Online Marketing, Digital Marketing, Digital Media, Start-ups, Marketing, Mobile Applications
Education
New York University 2014 — 2016
Master's Degree, Science, Technology and Society
Osmania University 2004 — 2008
Bachelor's Degree, Engineering
LanceSoft, Inc. September 2013 - Present
Allsec Technologies December 2009 - July 2011
Tata Business Support Services September 2004 - December 2009
Skills
Telecommunications, Team Management, Vendor Management, MIS, Call Centers, Operations Management, GSM, Microsoft Excel, CRM, Analysis, BPO, Microsoft Office, Customer Service, Team Leadership
Education
Kendriya Vidyalaya
Bachelor’s Degree, Business/Commerce, General
Hixardt Technologies, Inc. May 2015 - Present
Jamestown October 2013 - May 2015
Select Management Resources May 2013 - October 2013
Landrum Human Resouces September 2009 - May 2013
Tata Business Support Services September 2007 - September 2009
Mediacom Communications September 2007 - September 2009
Skills
Server Architecture, Servers, Storage Architecture, VMware ESX, VMware, VMware Infrastructure, Load Balancing, Active Directory, Switches, DNS, vSphere, Windows Server, Cluster, VPN, Storage Area Networks, DHCP, Firewalls, System Administration, F5 BigIP, Disaster Recovery, Microsoft Exchange, Routers, Networking, Group Policy, Security, Cisco Technologies, SAN, VMware vSphere
Education
Pensacola State College 2010 — 2014
Associate of Science (A.S.), Computer Science
Pensacola State College
Computer Science
Kmart Corporation April 2010 - October 2011
UPS May 2010 - August 2010
Tata Business Support Services June 2009 - December 2009
Blockbuster August 2006 - July 2008
Skills
Java, C, Matlab, MySQL, Ruby, Python, html, css, JavaScript, C++, GNU/Linux, Adobe Creative Suite, Microsoft Office, Adobe Acrobat, Illustration, Customer Service, Programming, Sales, SQL, Windows, Time Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2012 — 2015
Bachelor of Science (B.S.), Computer Science, 3.617
Passaic County Community College 2010 — 2012
Associate of Science (A.S.), Physical Sciences
Working Solutions February 2015 - Present
TMX Finance May 2010 - January 2015
Burger King Corporation Shuster Enterprises September 2007 - May 2010
Tata Business Support Services 2005 - 2007
Hewitt Associates 2005 - 2006
ABN AMRO 2002 - 2004
Skills
Microsoft Excel, Management, Team Management, Microsoft Office, Customer Service, Customer Satisfaction, Sales, Sales Management, Leadership, Team Leadership, Microsoft Word, Leadership Development, Recruiting, Coaching, Public Speaking, Marketing, Employee Training
Education
Triton-College 2004 — 2006
Radio
Earle C 2002 — 2004
business Tech
Bharti Airtel Limited May 2008 - August 2008
Tata Business Support Services 2007 - 2008
Wipro BPO November 2003 - March 2006
Ma Foi 2006 - 2006
Skills
Soft Skills, BPO, Employee Engagement, Talent Acquisition, Training, Team Management, Talent Management, CRM, Performance Management, Training Delivery, Performance Appraisal, Team Leadership, Vendor Management, Recruiting, Employee Training, Human Resources, MIS, Screening, Technical Recruiting
Education
University of Pune 1997 — 2002
Post Grad Dip In School Psychology, Psychology
Poona College Of Pharmacy, Pune 1993 — 1996
D Pharm
British Connections
Net Matrix Solutions February 2011 - Present
Tata Business Support Services November 2008 - February 2011
Skills
Technical Recruiting, Screening, Benefits Negotiation, Talent Acquisition, Staff Augmentation, IT Recruitment, Internet Recruiting, Contract Recruitment, Staffing Services, Screening Resumes, Recruiting, Sourcing, Vendor Management, Applicant Tracking..., Employee Relations, SDLC, Resource Management, RPO, Recruitments, Temporary Placement, Executive Search, Boolean Searching, Outsourcing, Permanent Placement, Interviews, Consulting, Onboarding, CRM, Talent Management
Education
Osmania University 2004 — 2007
Bachelor's Degree, E-Commerce/Electronic Commerce
Tata Business Support Services 2011 - 2011
US Army October 1989 - June 1999
Education
University of Phoenix 2007 — 2012
BSB, EBusiness
Reliance Capital August 2012 - Present
SUNRAY INFORMATICS INC June 2012 - Present
Genpact Pvt Ltd September 2011 - January 2012
Tata Business Support Services January 2011 - September 2011
HDFC-BANK December 2008 - December 2010
Education
Periyar University 2008 — 2010
MBA, Human Resources &Finance, A
DCS Labs February 2011 - Present
DataCove Software March 2008 - February 2011
Tata Business Support Services April 2006 - March 2008
Skills
Business Strategy, Business Analysis, New Business Development
Education
Stanford University 2006 — 2008
Master of Business Administration (M.B.A.), Marketing, A
AppRiver October 2012 - Present
Tata Business Support Services October 2011 - December 2011
Tata Business Support Services January 2011 - October 2011
Tata Business Support Services June 2009 - January 2011
Tata Business Support Services December 2004 - December 2008
Tata Business Support Services April 2004 - December 2004
Tata Business Support Services June 2003 - April 2004
Skills
CompTIA A+ Certification, Security+, CompTIA Network+, Call Centers, Troubleshooting, Management, Team Leadership, Microsoft Exchange, Workforce Management, Time Management, Technical Support, Customer Service, Windows 7, Service Delivery
Education
Pensacola Junior College
A.A, Computer Information Systems
Resource HuntGroup March 2013 - Present
Tata Business Support Services July 2012 - February 2013
Skills
Vendor Management, Recruiting, Benefits Negotiation, Screening, Technical Recruiting, Internet Recruiting, Contract Recruitment, Sourcing, Talent Acquisition, Screening Resumes, Team Management, IT Recruitment, Talent Management, Consulting, BPO, MIS, Resource Management, Outsourcing, Staffing Services
Education
Osmania University 2007 — 2010
Bachelor of Commerce (B.Com.), Finance, General
vidya sree high school 2003 — 2004
Kelly Services October 2014 - Present
Express Employment Professionals September 2014 - Present
Nesco Resource May 2014 - September 2014
Office Team August 2013 - January 2014
FWF Logistics April 2012 - December 2012
Tata Business Support Services January 2011 - October 2011
Skills
Microsoft Office, IBM AS/400, Peachtree, Data Entry, Invoicing, Problem Solving, Sales, Accounts Receivable, Spreadsheets, Microsoft Excel, Customer Service, Call Centers, Filing, Business Process
Education
DeVry University-Illinois 2010 — 2014
Bachelor of Science (B.S.), Technical Management - Accounting
South Florida Community College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Tata Business Support Services April 2008 - October 2010
Skills
Microsoft Office, Customer Service, Phone Etiquette, Call Centers, Supervisory Skills, Teamwork, Employee Training, Data Entry, Microsoft Excel, Databases, PowerPoint, Access, Airline Reservations, Hotel Booking, Car Rental, Restaurants, Sales, Retail, Cashiering, Stocking, Volunteering, Cleaning
Education
Pensacola State College 2010 — 2015