Experience
The Huffington Post  2010 - Present
Open Minds Production   August 2009 - Present
EDMC  November 2011 - August 2012
Video Professor  April 2006 - August 2009
Data393  February 2004 - May 2005
Comcast  May 2002 - May 2003
AT&T  1999 - 2002
TCI   1998 - 1999

Skills
Training, Management, Coaching, Social Media, Call Center, Customer Service, Technical Writing, Leadership, Video, Strategic Planning, Public Speaking, Marketing, Project Management, Networking, Blogging, Social Networking, Technical Support, Quality Assurance, Editing, Microsoft Office, Radio, Interviews, Public Relations, Research, Event Planning, Team Leadership, Microsoft Word, Account Management, Copy Editing, Creative Writing, Storytelling, Call Centers, Windows, Analysis, Press Releases, Media Relations, Team Building, Outlook, Advertising, Staff Development, Sales, Online Marketing, Internal Communications, Newsletters, Social Media Marketing, Copywriting, Policy, Marketing Communications, Time Management, Human Resources

Education
Argosy University Phoenix
Bachelor's Degree, Industrial and Organizational Psychology

Metropolitan State University of Denver   2008 — 2010
Psychology

Colorado Mesa University   1993 — 1995
Broadcast Journalism

University of Colorado Boulder   1991 — 1995
Engineering/Journalism/Film

Experience
CTVEA   January 2013 - Present
Knology  January 2010 - August 2012
Knology  May 1995 - January 2010
TCI   July 1987 - May 1995
Storer Communications  January 1973 - July 1986

Skills
Microwave, RF, Video, Fiber Optics, Radio, Antennas, Transmission, SDH, DWDM, PDH, WiMAX, Spectrum Analyzer, Analog, Optics, Network Analyzer, Television, RF Engineering, Pathloss, Multimedia, Broadband, Telecommunications, Engineering, Wireless, IP, VoIP, Network Design, DOCSIS, WiFi, Satellite, Network Engineering, GPON, Switches, Ethernet, Optical Fiber, IPTV, VOD, TCP/IP, Telephony, Network Architecture, Internet Services, Computer Network..., DSL, Routers, HFC, Wireless Networking, Cable Television, SIP, Cabling, MPLS, FTTx

Education
California Coast University   1985 — 1995
PHD, MS, BS, Engineering

University of Alabama   1980 — 1980
Mcrowave

East Central Technical College

Cleveland Institute of Electronics
AAS, Electronics Engineering Technology

Experience
HFMA  November 2013 - Present
Chicago Sun-Times  September 2012 - November 2013
GateHouse Media  2010 - 2012
Gatehouse Media  February 2007 - 2010
Sun Times News Group  December 2005 - February 2007
Pioneer Press  March 1998 - December 2005
Lerner Newspapers  1989 - 1998
TCI   1996 - 1997

Skills
Newspaper, Advertising Sales, Digital Media, Publishing, Advertising, Magazines, Online Advertising, Social Media Marketing, New Media, Digital Marketing, Media Planning, Social Media, Media Relations, Newspapers, Digital Strategy, Journalism, Facebook, Copywriting, Newsletters, Multimedia, Publications, Editorial, Press Releases, Marketing, Copy Editing, Blogging, Email Marketing, News Writing, Direct Mail, Feature Articles, Storytelling, Breaking News, Online Marketing, Friendly Personality, SEM, Content Development, Media Buying, Content Strategy, Marketing Communications, Mobile Advertising, Content Management, Web Content, Online Journalism, Mobile Marketing, Social Networking, Public Relations, AP Style, Publicity, Radio, SEO

Education
Columbia College Chicago   1984 — 1989
BA, Mass Communications

Experience
Chicago State University  June 2006 - Present
Corbis  2005 - 2006
TCI   1988 - 1989

Skills
Desktop publishing,..., Microsoft Word, Program Development, Coaching, Microsoft Excel, Editing, Public Speaking, Outlook, Social Networking, PowerPoint, Policy, Event Planning, Team Building, Photoshop, Leadership, Access, Microsoft Office, Training, Staff Development, Research, System Administration, Nonprofits, Program Management, Time Management, Non-profits, Customer Service, Higher Education, Instructional Design, Administrative..., Adult Education, Teaching, Fundraising, Strategic Planning, Process Scheduler, Event Management, Curriculum Development, Leadership Development, Public Relations, Social Media, Community Outreach, Data Entry, Administration, Organizational..., Teamwork, Team Leadership, Blogging, Creative Writing, Project Planning, Proofreading, Student Affairs

Education
Loyola University of Chicago / Chicago State University   1983 — 1985

Chicago State University
Bachelors of Liberal Arts, Management

Experience
Take The Reins, LLC   February 2013 - Present
Hoof Prints 2 Heal   August 2011 - Present
HeartBar Equine and Canine Education and Publication   March 2010 - Present
Lake Norman Natural Dog Training   October 2004 - Present
K9 Homeschool   September 2004 - March 2013
Computer Generated Solutions  2006 - 2006
TIC Enterprises  November 1999 - February 2001
TCI   January 1995 - November 1998
MobileMedia Corp   September 1993 - January 1995

Skills
Large Group Facilitation, Customer Retention, Team Leadership, Public Speaking, Training, Coaching, Small Business, Leadership Development, Team Building, Teaching, Customer Service, Social Media Marketing, Equestrian, Horses, Marketing, Management, Sales, Time Management, Dog Training, Interviews, Entrepreneurship, Pets, Dogs

Education
California State Polytechnic University-Pomona   1998 — 2000
Leadership Academy

Scottsdale Community College   1988 — 1990
A.A.S, Equine Science

Eastern Connecticut State University   1977 — 1979
English/Sociology

Trumbull High School   1974 — 1977
College Prep

East Lyme High School   1974 — 1976
Diploma, College Prep

University of New Haven
Criminology/ Sociology

Experience
Sunset Middle   February 2013 - Present
TCI   March 2012 - February 2013
WCS  July 2005 - February 2012

Skills
Spreadsheets, Microsoft Office, Microsoft Excel, Access, Records Management, Customer Service, Contract Management, Microsoft Word, Coordination, Project Planning, Outlook, Accounts Payable, Microsoft Office 2007, Customer Satisfaction, Leadership, Budgets, Team Building, PowerPoint

Education
Berkeley College-New York   1976 — 1981
Business, Marketing and Management

Berkeley College
Associate's degree, Business, Management, Marketing, and Related Support Services

Experience
Builder Promotions, Inc.   December 2014 - Present
PromoShop  July 2012 - July 2014
CSC  January 2008 - September 2009
CSC  December 2005 - January 2008
CSC  November 2002 - December 2005
TCI   May 2002 - October 2002
US Navy  1997 - 2001

Skills
Software Documentation, DoD, Business Process..., Telecommunications, Team Building, Access, Military, Business Process, Command, Databases, Navy, Social Networking, Defense, Logistics, Blogging

Education
University of Phoenix   2008 — 2008
MBA, Business Administration

University of Phoenix   2005 — 2007
BSIS, Business Management and Information Systems

California State University San Marcos
Job-Seeking/Changing Skills

Experience
Deloitte  August 2011 - Present
WCI  December 2007 - August 2011
TCI   March 2006 - December 2007
The Advisory Board Company  October 2005 - March 2006
NASA  2001 - 2004

Skills
Project Management, Medical Devices, Pharmaceutical Industry, Quality System, Pharmacovigilance, Risk Management, Quality Assurance, Program Management, Process Improvement, Lifesciences, Management Consulting, Change Management, Process Engineering, Data Analysis, Continuous Improvement, Risk Assessment

Education
Columbia University in the City of New York   2004 — 2005
Master of Science, Biomedical Engineering

University of Florida   2000 — 2004
BS, Biological and Mechanical Engineering

Experience
Level 3 Communications  August 1998 - Present
TCI   August 1995 - August 1998
TCI   August 1995 - August 1998

Skills
Telecommunications, IP, VoIP, Ethernet, MPLS, DWDM, Wireless, SIP, Network Design, SDH, Managed Services, Fiber Optics, Unified Communications, Telephony, Optical Fiber, Network Engineering, Mobile Devices, Broadband, Metro Ethernet

Education
Cameron University   1993 — 1995
BA, Radio and Television

OSU   1990 — 1992
Radio and Television

Experience
Women in Cable Telecommunications  January 2015 - Present
Comcast Cable  July 2014 - Present
Comcast  March 2011 - July 2014
Comcast  January 2003 - March 2011
TCI   January 1999 - January 2003

Skills
Computer Network..., Microsoft SQL Server, Broadband, SSIS, Cable Television, Data Analysis, Visio, Project Management, Technical Support, Oracle, Vendor Management, Increase Productivity, Process Improvement, Customer Liason, Telephony, VOD, Query Writing, Financial Reporting, Report Writing, Trend Analysis, Budget Process, Invoice Verification, Business Efficiency, Oracle Reports, SSRS, Lavastorm, VoIP, Troubleshooting, Call Centers, Telecommunications, Wireless, Cross-functional Team..., Management

Education
Colorado State University   2012 — 2016
Bachelor of Science (B.S.), Business Administration, Management and Operations

Experience
Samsung SDS  December 2011 - Present
TCI   February 2011 - November 2011
Vinculums Services, Inc.   December 2009 - January 2011

Skills
Integration, Telecommunications

Education
City College of San Francisco

Experience
TCI   June 2015 - Present
Self-Employed  September 2014 - June 2015
Capital One  February 2012 - September 2014
Pepsi Beverages Company  October 2004 - December 2011
USAF-Civil Air Patrol   December 1995 - September 2004
United States Air Force  1974 - 1994

Skills
Curriculum Management, Classroom Instruction, Coaching, Technical Training, Team Building, Customer Service, Mentoring, Team Management, Strategic Planning, Customer Relations, Performance Management, Team Leadership, Change Management, Training, Employee Training, Leadership, Call Centers, Leadership Development, Operations Management, Process Improvement, Organizational..., Management, Risk Management, Program Management, Training Delivery, Customer Satisfaction, Quality Assurance, Project Planning, Employee Relations, Time Management, Employee Engagement, Business Strategy, Inventory Management, Human Resources, Sales, Vendor Management, Customer Retention, Analysis, Marketing, Policy, Government

Education
Wayland Baptist University
Bachelor of Science (BS), Buisness Administration, 3.6

Wayland Baptist University
Bachelor's degree, Construction Management

Community College of the Air Force
Associate Degree, Personnel Management

Community College of the Air Force
Instructor Technology, Curriculum and Instruction

Experience
Comcast  July 2005 - Present
NEXTEL  January 2000 - October 2004
TCI   August 1997 - December 1999
US WEST TELECOMMINICATIONS   January 1993 - January 1996

Skills
Telecommunications, Technical Support, Call Centers, VoIP, Troubleshooting, Customer Satisfaction, Account Management, Team Leadership, Managed Services, Networking, Data Center, Solution Selling, Wireless

Education
University of Colorado Boulder   1986 — 1988
Equivalent of a Bachelor's Degree in Marketing

Bentley University   1985 — 1986
General Sales, Merchandising and Related Marketing Operations

Experience
Technical Consultants International   January 2015 - Present
TECHNICAL CONSULTANTS INTERNATIONAL / PACIFIC RESOURCES, INC.   May 2007 - Present
IHS, Inc.   2007 - Present
TCI   2007 - Present
IHS  2008 - January 2015
Data I/O  2003 - 2006

Skills
Competitive Analysis, Marketing Strategy, Competitive Intelligence, Market Analysis, Market Research, Business Development, Product Management, Strategy, Product Marketing, Business Strategy, Sales, Cross-functional Team..., Lead Generation, Program Management, Salesforce.com, CRM, Enterprise Software, Executive Engagement, Challenger Sales, Strategic Planning, New Business Development, Management, Strategic Partnerships, Product Development, Start-ups, Project Management, Mergers & Acquisitions, Marketing, Sales Management, Solution Selling, B2B, Integration

Education
Colorado State University   1969 — 1972
BS, Physical Sciences

Experience
Charter Communications  2004 - 2011
AT&T  1995 - 2004
TCI   1995 - 1996

Skills
Unified Communications, Unity Connection, Telepresence, Audio Visual Integration, Video Systems, Multi-room Audio, Custom Installation, Home Technology, Home Theater, Surround Sound, Conductivity, Conductivity Meter, Impedance Spectroscopy, Electroanalytical, Troubleshooting, Network Connectivity, Technical Assistance, Telecommunications..., Key Systems, Merlin, Signal Integrity, Digital Signage, Customer Service, Phone Skills, Call Quality, Transactional Quality, Business Excellence, Process Excellence, Customer Retention, Retention Management, Critical Chain Project..., Organizational Project..., Risk Management Plans, Safety Monitoring, Quantitative Risk..., Risk Engineering, Natural Hazards, Disaster Risk Reduction

Education
Colorado Technical University
Master of Business Administration (M.B.A.), Computer Science/business

Colorado Technical University
Bachelor of Science (B.S.), Business and Computer Technology

Experience
ADT  March 1999 - Present
TCI   February 1995 - September 1998
US Army  December 1990 - February 1995

Education
Coppin State University   2002 — 2004
Social Work

edmondson westside skill center   1984 — 1990
Cosmetology/Cosmetologist, General

Experience
Syracuse University  January 2015 - Present
CMJ Engineering   June 2015 - August 2015
BIGAR architecture+engineering+urban design   October 2013 - August 2014
TCI   July 2013 - October 2013
Elmi Olindo Contractors PLC   November 2012 - July 2013

Skills
Civil Engineering, Road, Land Development, Highways, Site Plans, Bridge, Concrete, Drainage, Hydrology, Geotechnical Engineering, Transportation..., Earthworks, Sewer, Stormwater Management

Education
Syracuse University College of Engineering and Computer Science   2014 — 2016
Master's Degree, Geotechnical and Geoenvironmental Engineering

Addis Ababa University   2007 — 2012
Bachelor of Science (BSc), Civil Engineering

Experience
Correct Care Solutions  January 2014 - Present
SRW Technologies, LLC   August 2013 - Present
Access Media 3  March 2012 - July 2013
Access Media 3  March 2012 - January 2013
TCI   August 2006 - March 2012
Imagination Bassin Guide Services   January 1999 - August 2006
Advanced Computer Solutions  May 1996 - December 2003
U.S. Coast Guard   March 1992 - March 1996

Skills
Networking, Network Administration, Cabling, IP, Customer Service, Fiber Optics, Broadband, Project Management, Sales Management, Cable Television, Direct Sales, WAN, Technical Support, Managed Services, IT Management, IPTV, CRM, Satellite TV, CMTS, Network Security, System Administration, Computer Repair, DOCSIS, Windows Server, IP Cameras, Cisco Technologies, Security, Microsoft Office, Unified Communications, IT Strategy, Internet, CCTV, Router Configuration, Cable Broadband, Multi-family, Active Directory, Security Management, Microsoft Solutions, VPN, Windows, IPCCTV, VoIP protocols SIP, Novell Netware, NVR, DVR, Set Top Box, Crystal Reports, Microsoft SQL Server, Cisco VoIP, Telecommunications

Education
Management and Strategy Institute   2014 — 2014
Six Sigma Lean Professional (SSLP)™

Indian River Community College   1997 — 1997
Novell

Bergen Community College   1991 — 1991
Hotel, Motel, and Restaurant Management

Experience
Kregel Publications and Abingdon Press   August 2012 - Present
Abingdon Press and Kregel Publications   2012 - Present
DeArmond & Associates   December 1997 - Present
Steinbrecher & Associates   September 1997 - Present
DDI  1996 - April 2014
Steinbrecher & Associates   1997 - 2009
TCI   October 1994 - December 1997
Weight Watchers International  December 1986 - September 1994

Skills
Executive Coaching, Mentoring, Performance Management, Leadership Development, Coaching, Succession Planning, Talent Management, Training, Organizational..., Human Resources, Leadership, Employee Engagement, Employee Relations, Workshop Facilitation, Executive Development, Team Building, Career Development, Instructional Design, Public Speaking, Management, Consulting, Interviews, Organizational..., Personal Development, 360 Feedback, Performance Improvement, Employee Training, Training Delivery, Conflict Resolution, MBTI, Emotional Intelligence, Career Management, Management Development, Career Counseling, Organizational Design, Culture Change, HR Consulting, Employee Benefits, Onboarding, Talent Acquisition

Education
California State Polytechnic University-Pomona
Communications

Experience
Feel Great Int'l - Juice Plus+   August 1996 - Present
The Juice Plus+ Company  1996 - Present
TCI   January 1996 - October 1998

Skills
Nutrition, Wellness Coaching, Wellness, Nutrition Education, Fitness, Nutritional Counseling, Food, Lifestyle, Prevention, Wellbeing, Holistic Health, Health Education

Education
California State University-Dominguez Hills   1984 — 1986
BS- Business, Marketing

Wheat Ridge High School   1978 — 1981

Experience
Arizona Department of Administration  April 2013 - Present
ADOA/ASET   January 2010 - April 2013
2005- 2010 Arizona Department of Administration   October 2005 - September 2010
Arizona  January 2005 - January 2010
2003 - 2005 Arizona Health Care Cost Containment System   October 2003 - October 2005
Arizona Health Care Cost Containment System  January 2003 - January 2005
2003- 2003 High-Tech Institute   August 2003 - October 2003
High-Tech Institute  January 2003 - January 2003
Technical Concepts Int l   April 1996 - January 2003
TCI   January 1996 - January 2003

Skills
VPN, Contract Negotiation, Video Conferencing, System Deployment, Technical Documentation, Project Management, Team Leadership, Visio, SharePoint, Operations Management, Computer Repair, Vendor Management, Wireless, Disaster Recovery, Microsoft Office, Business Analysis, Active Directory, Project Planning, Customer Service, Security, Cloud Computing, Software Project..., Process Improvement, Network Security, Inventory Control, System Administration, Management, Data Center, IT Management, Integration, Hardware, SDLC, Program Management, Network Administration, Operating Systems, ITIL, Information Technology, Networking, Troubleshooting

Education
2007 Arizona State   2011 — 2011
State of Az, Project Manager

Bryant and Stratton College   1994 — 1995
Associate of Occupational Studies Degree, Business Management, 3.8

US Navy Training   1974 — 1989
Various Management schools, US Navy

Experience
Jive Communications, Inc  January 2015 - Present
West IP Communications  October 2014 - January 2015
8x8, Inc.   May 2012 - September 2014
Verizon Business  March 2011 - August 2012
Interactive Intelligence  July 2008 - October 2010
Mitel Networks  February 2000 - July 2008
TCI   February 1997 - February 2000
Holy Name Hospital  1989 - 1997
Cortel Buisness Systems   June 1988 - October 1989
Mitel  July 1986 - June 1988

Skills
Network Architecture, Telephony, Unified Communications, Sales Engineering, VoIP

Education
Bergen Community College   1980 — 1982

Paramus High School   1975 — 1979

Experience
Cox Communications  May 2007 - Present
Cox Communications  1997 - Present
TCI   July 1989 - December 1996

Skills
Employee Engagement, Performance Management, Benefits Administration, Human Resources, HRIS, Coaching, PeopleSoft, FMLA, ADP Payroll, Team Building, EEO, New Hire Orientations, Applicant Tracking..., Leave of Absence, Workforce Planning, Kronos, Talent Acquisition

Education
Bellevue

Bellevue University

Experience
R2Advertising (dba: Great Deals Savings Magazine of East Central Indiana)   September 2011 - Present
Backyard Broadcasting  March 2010 - July 2011
Ball State University  January 2010 - May 2010
Great Deals Magazine   October 2009 - March 2010
Comcast Spotlight  September 2008 - September 2009
Rutter Media  June 2006 - September 2008
Insight Media  April 1998 - November 2005
TCI   April 1992 - April 1998

Skills
B2B, Market Planning, Advertising, Social Media Marketing, Marketing Communications, Media Planning, Online Advertising, Marketing Strategy, Digital Media, Marketing, Public Relations, Radio, Account Management, Integrated Marketing, Social Networking, Media Buying, Event Planning, Copywriting, Sales, Sales Management, Corporate Communications, Lead Generation, Broadcast, Business Development, Advertising Sales, Mobile Marketing, Management, Sponsorship, SEM, Video Production, Leadership, Customer Service, Television, Blogging, Budgets, Video, Media Relations, SEO, Sales Presentations, Strategic Communications, Facebook, Radio Advertising, Small Business, Brand Development, Direct Mail, Time Management, Online Marketing, Press Releases, Digital Strategy, Newsletters

Education
Ball State University
BS

Experience
Knology  2000 - 2013
On Command Corp.   1999 - 2000
TCI   1981 - 1995

Skills
Broadband, Telecommunications, Team Building, Strategic Planning, Budgets, Operations Management, New Business Development, Leadership, Customer Satisfaction, Call Center, Vendor Management, Team Leadership, Call Centers, Cross-functional Team..., Direct Sales, Marketing Strategy, Management, Process Improvement, Customer Service, Customer Retention, Sales Operations, Product Management, Contract Negotiation, Product Marketing, Strategic Partnerships, Troubleshooting

Education
Auburn University   1976 — 1979
Finance

Auburn University   1975 — 1979
Master’s Degree, Business

Experience
Time Warner Cable Media  September 2013 - Present
Time Warner Cable Media  July 2005 - September 2013
Charter Media  January 2003 - March 2005
Charter Media  March 2000 - December 2002
Charter Media  November 1998 - March 2000
TCI   January 1996 - November 1998
TCI   March 1995 - January 1996
US Army  October 1985 - October 1993

Skills
Direct Sales, Media Buying, CRM, Advertising Sales, Broadcast, Sales Management, Email Marketing, Advertising, Management, Sales, Mobile Marketing, Account Management, Integrated Marketing, Leadership, Team Building, Marketing, Online Marketing, Sales Operations, Television, Training, Marketing Strategy, Sales Presentations, Selling Skills, Online Advertising, Customer Service, Media Planning, Lead Generation, Creative Direction, Event Management, Digital Media, Sales Process, Digital Marketing, Marketing Communications, New Business Development, Cold Calling, Customer Satisfaction, Client Relations Skills, Selling, Public Relations, Salesforce.com, Social Media Marketing, B2B, Strategic Planning, Team Management, Public Speaking

Education
Concordia University   2008 — 2011
MBA, Management

St. Cloud State University   1987 — 1990
Bachelor of Elective Studies, Secondary Education

Experience
Robert Wedge Copywriting   January 2010 - Present
Robert Wedge Consulting   2007 - 2009
TCI   September 2000 - September 2007
Robert Wedge/Current Trends Electrical Contracting   September 1990 - September 2000

Skills
Marketing Strategy, SEO, Marketing, Strategy, Email Marketing, Web Content, Copywriting, Online Marketing, Online Advertising, SEM, Digital Marketing, SEO copywriting, B2B, E-commerce, Integrated Marketing, Information Architecture, Video, Video Scripts, Website Content, Strategic..., Website Audit, Project Manager, Usability Expert, Case Studies B2B, Project Management, Corporate Bios, Social Media Marketing, Case Study Specialist

Education
American Writers & Artist, Inc.   2009 — 2013
Copywritting, Web Content B2B and B2C

Cornell University
Certificate, Equine Science

Arlington High School

Experience
Cornerstone Designs   January 2008 - Present
Sonlight Communications   July 1995 - January 2008
TCI   September 1995 - December 1996
St. Vrain Cable, Ltd dba Broadband Technology, Inc   June 1981 - May 1995
Scripps Howard Cable Services   October 1982 - May 1984

Skills
Project Management, Telecommunications, Team Building, Contract Negotiation, Contract Management, Team Leadership, Strategic Planning, Fiber Optics, Vendor Management, Program Management, Negotiation, Broadband, CCTV, Project Planning, Security, Operations Management, Budgets, Software Installation, Process Improvement, Management, Leadership, Construction, Cable Television, Customer Service, New Business Development, Construction Management, Networking, Wireless, Business Development, Telephony, Engineering, Cabling, Troubleshooting, Integration, VoIP, Sales, Start-ups, Cross-functional Team..., Account Management, MS Project, Solution Selling, Process Scheduler, Product Management, Strategy, Sales Management, Direct Sales

Education
University of Colorado at Boulder   1978 — 1979
Civil and Architectural Engineering

Colorado State University   1968 — 1970
Construction Management

Experience
Discovery Communications  November 2010 - Present
Discovery Communications  September 2006 - November 2010
Post-Op Media  November 2003 - September 2006
Roland House  February 2001 - November 2003
TCI   March 1996 - January 2001
Graff Pay-Per-View   November 1995 - January 1996

Education
Vietnam Cookery Center   2004 — 2004
Basic Vietnamese Cuisine Art

American University   1989 — 1993
Bachelor's, Communications

Future Media Concepts

New York University

Experience
Mediacom Communications  September 2013 - Present
Total Vision Payday   October 2007 - May 2009
Charter Communications  January 2001 - August 2003
Charter Communications  November 1999 - December 2000
Falcon Television Advertising   October 1998 - November 1999
TCI   April 1995 - September 1998
Telecable  January 1992 - March 1995
John Bransby Production   November 1987 - November 1991
The Fitness Shop   August 1985 - October 1987
The Decatur Daily  February 1984 - July 1985

Skills
Direct Sales, Account Management, Cold Calling, Sales, B2B, Sales Process, Customer Retention, Salesforce.com, Sales Management, Marketing, Sales Operations, Direct Marketing, Customer Satisfaction, Marketing Strategy, Advertising, Sales Presentations, Customer Service, Call Centers, Selling, New Business Development, Lead Generation, Strategic Planning, Microsoft Office, Social Media Marketing, Email Marketing, Marketing Communications, Telecommunications, Solution Selling, Team Leadership, Team Building, Customer Experience, Market Planning, Advertising Sales, Competitive Analysis, Online Marketing, Social Networking, Time Management, Training, Management, Forecasting, Market Research, Retail, P, Key Account Management, Broadband, Wireless, Team Management, VoIP

Education
Auburn University   1978 — 1980
Bachelor's degree, Criminal Justice and Psychology

Jacksonville State University   1976 — 1978

Experience
Luv That Scrub   August 2013 - Present
Simply Flowers Etc   September 1987 - Present
TCI   1987 - February 1997

Skills
Community Outreach, Customer Service, Business, Direct Sales, Weddings, Skin Care, Leadership, Marketing Strategy, Strategic Planning, Public Speaking, Public Relations, Microsoft Excel, Marketing, Leadership Development, Advertising

Education
City Colleges of Chicago-Richard J Daley College   1993 — 1993

Experience
Self-employed  March 2012 - Present
PEG Bandwidth, LLC  January 2013 - July 2014
Charter Communications  January 2002 - March 2012
TCI   October 1983 - July 2001

Skills
Corporate Communications, Public Relations, Telecommunications, Strategic Communications, Project Management, Strategic Planning, Social Media Marketing, Optical Fiber, Engineering, Construction, Team Leadership, Management, Fiber Optics, Budgets, Project Planning

Education
Collin County Community College   1990 — 1991

Saint Louis High School in Lake Charles, Louisiana

Experience
AIMS Accounting & HR Consulting & Services   June 2015 - Present
TCI   January 2013 - May 2015
SEPCOIII ELECTRIC POWER CONSTRUCTION CORP.   November 2011 - December 2012
AGI-TCI, Engineers & Contractors   July 2006 - December 2011
Advantium Group Consulting   November 2006 - January 2008
Texas Constructors International   May 2006 - November 2006
Birches Group   2005 - 2005
Washington Group International  April 2004 - October 2004
UNRWA/UN   July 1999 - February 2003
UNICEF/UN   July 1997 - June 1999

Skills
Employee Relations, Performance Management, Human Resources, Organizational..., Deferred Compensation, Change Management, Policy, Project Management, Project Planning, Training, Recruiting, Personnel Management, Negotiation, Contract Negotiation, Team Building, Employee Benefits, Management Consulting, Program Management, HR Consulting, Talent Management, Organizational Design, Benefits Administration, System Administration, HR Policies, Job Descriptions, Labor Relations, Compensation & Benefit, Leadership Development, Strategic Planning, Workforce Planning, Strategic HR, Succession Planning, Performance Appraisal, Sourcing, Onboarding, Management, Job Evaluation, Coaching, Strategy, Interviews, Compensation Structures, Job Analysis, Organizational..., Conflict Resolution, New Hire Orientations, Temporary Placement, Employee Engagement, HRIS, Payroll, Talent Acquisition

Education
California Coast University   1984 — 1986
MBA, Business Administration

Alexandria University   1958 — 1962
Bachelor of Commerce (B.Com.), Business Administartion

Experience
Cablevision  August 2007 - Present
Cablevision  December 1985 - Present
TCI   January 1998 - December 2000
TKR Technologies, Inc.   1996 - 1998

Skills
Telecommunications, Executive Management, Customer Service, Customer Satisfaction, Customer Experience, Community Relations, Internal Communications, Internal Audit, Marketing Strategy, Managing Employees, Managing Budget, Leadership, Vendor Management, Wireless, Management, Broadband, Call Centers, Community Development, Process Improvement, Budgets, Sales Operations, Team Building, Cable Television

Education
County College of Morris   1996 — 2000

Ramapo College of NJ,   1983 — 1985
Business Administration, Management and Operations

Morristown High School

Experience
Handicaps Inc.   July 1999 - Present
TCI   April 1993 - June 1999

Skills
Mechanical Aptitude, Photoshop, Office Management

Education
Arapahoe Community College

Metropolitan State College of Denver

Experience
Eric Mower + Associates  June 2015 - Present
TradeGlobal  June 2014 - May 2015
TCI   February 2011 - June 2014
Great American Insurance  January 1999 - June 2010
Toastmasters District 40   2007 - 2009
CompUSA  1998 - 1998
CompUSA  1998 - 1998

Skills
Web Design, Freelance Writing, Microsoft SQL Server, ASP.NET, Windows 7, Databases, C#, Technical Support, IT Service Management, Network Administration, Customer Service, Visio, Vendor Management

Education
Wilmington College   2012 — 2015
Bachelor of Business Administration (BBA), Business Analysis, 3.97

Cincinnati State Technical and Community College   2008 — 2012
Associate of Applied Science - AAS, Computer Programming and Database Management; Progress

Cloverleaf High School   1981 — 1984

Experience
Comcast  May 2013 - Present
Cisco  March 2001 - April 2013
SCTE  2004 - 2011
Cisco (Scientic Atlanta)   2002 - March 2006
Scientific Atlanta  2001 - 2005
Antec/Arris   January 1997 - August 2001
Antec  September 1992 - January 1997
TCI   May 1992 - November 1993
Jones Intercable  May 1987 - May 1992
Jones International  1987 - 1992

Skills
Fiber Optics, Cisco, Network Engineering, Broadband, HFC, Fiber, Telecommunications, DOCSIS, Cabling, Network Design, FTTx, DWDM, RF, Product Development, Network Architecture, Computer Network..., Optical Fiber, Cisco Technologies, QoS, WiFi, VOD, MPLS, Telephony, SIP, IPv6, Networking, OSPF, DSL, Data Center, Carrier Ethernet, Metro Ethernet, Wireless Networking, Cisco IOS, LAN-WAN, T1, Set Top Box, BGP, Service Providers, Unified Communications, SNMP

Education
Arapahoe Community College   1985 — 1987
AAS, Electronics Technology

Metropolitan State University of Denver   1983 — 1985
MIS, Programming

Experience
Safe Data Storage NET, LLC   January 2014 - Present
Jennie M. Melham Memorial Medical Center   December 2003 - March 2015
Hamilton Telecommunications  July 2000 - November 2003
TCI   March 1990 - December 1998

Skills
VMware, Microsoft Exchange, System Administration, Network Administration, LAN-WAN, SAN, IT Management, Server Administration, Microsoft Server..., Active Directory, Firewalls, HP Storage, Operating Systems, Sonicwall, PBX, Microsoft Exchange 2010, Unified Messaging, Healthcare Information..., Toshiba Hybrid PBX, fibre channel, Windows Server, Customer Service, Disaster Recovery, Windows, Networking, Software Documentation, Team Building, Troubleshooting

Education
University of Nebraska at Kearney
Bachelor of Science (B.S.), Natural Sciences

Central Community College
IT, Computer Systems Networking and Telecommunications

Experience
Boy Scouts of America : Denver Area Council  April 2007 - Present
University of Colorado at Boulder  September 2011 - Present
hyperSystems, Inc.   December 1991 - Present
Wellpoint  February 2007 - April 2007
Great West  March 2006 - September 2006
Anthem  November 2000 - May 2001
BVP Media   January 2000 - September 2000
Interactive Business Systems  January 1999 - September 2000
Accenture  October 1999 - May 2000
TCI   January 1999 - January 2000

Skills
Project Management, Program Management, CRM, Profitable, Expenses, Business Analysis, Software Project..., Vendor Management, PMP, SDLC, IT Strategy, Process Improvement, Leadership, Software Documentation, Resource Management, Training, Management, Budgets, Windows, PMO, Enterprise Software, Software Development, Testing, Project Planning, Team Leadership, Databases, Data Warehousing, Networking, Team Management, Integration, Risk Management, Linux, Information Technology, IT Management, Disaster Recovery, Visio, SharePoint, Enterprise Architecture, Servers, Data Center, Technical Support, Security, System Administration, Requirements Analysis, Data Modeling, Agile Methodologies, ERP, Business Process..., JavaScript, Advanced CSS

Education
University of Colorado Boulder   1977 — 1982
BA

University of Colorado Denver   1977 — 1982

University of Florida   1979 — 1980

Arapahoe Community College   1978 — 1979

Cherry Creek High School   1976 — 1977
HS Diploma

Clearwater High School

Experience
Comcast Cable  January 2013 - Present
Comcast Cable  March 2010 - January 2013
Comcast Cable  January 2008 - March 2010
Comcast Cable  June 2005 - January 2008
Mediacom Communications  March 2004 - May 2005
Comcast Cable  January 1999 - March 2004
TCI   February 1997 - January 1999

Skills
RF, Telecommunications, Provisioning, Set Top Box, Video, Troubleshooting, Cisco Technologies, MPEG2, Quality Assurance, VOD, Integration, Broadband, VoIP, Cable Television

Education
Colorado State University-Global Campus   2014 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.5

Experience
TGEA & Associates   July 1997 - Present
Wegener  1997 - 2011
MobileForce Communications   1998 - 2003
TCI   November 1964 - July 1997
TeleCommunications Inc.--Now Comcast Cable   1964 - 1997
TCI Cable  1964 - 1997
the SOCIETY OF CABLE TELECOMMUNICATIONS ENGINEERS   1993 - 1995
CableLabs  1989 - 1991

Skills
Troubleshooting, VoIP, New Business Development, Customer Service, Telecommunications, Marketing Strategy, Wireless, Start-ups, Team Building, Broadband, IP, Project Management, Engineering, System Deployment, Cisco Technologies, Integration, Operations Management, Process Improvement, Strategic Planning, Program Management, Project Planning, Cabling, Vendor Management, Network Design, Team Leadership, Data Center, Switches, Call Center, Product Management, Product Development, Business Strategy, Cross-functional Team..., Contract Negotiation, Change Management, Strategy, Negotiation, Management, Business Development, Budgets, Strategic Partnerships, Business Planning, Sales Management, Account Management, Leadership, Executive Management, IPTV, Team Management, Management Consulting, Fiber Optics, Business Analysis

Education
Colorado Technical University   1960 — 1963
Industrial Electronics Technology, Electronics

Experience
TelCom Sales Group   September 2013 - Present
Sundown Entertainment   February 2012 - Present
Comcast Cable  August 2006 - February 2012
Comcast Cable  October 2001 - September 2006
AT&T Broadband  2000 - October 2001
TCI   April 1999 - 2000
TCI   April 1998 - March 1999
TCI   September 1996 - April 1998

Skills
Project Management, RF Design, Optical Nodes, AC Power Systems, DC Power, Optical Systems, NESC, FCC Proof of Performance, Fiber & HFC Construction, Team Building, Telecommunications, Network Engineering, Management, Forecasting, Program Management, Training, Optics, Fiber Optics, Troubleshooting, nesC, RF design, Broadband, Microsoft Excel, Customer Service, IT Management, Cable Television, Microsoft Office, Product Management, Call Centers, Budgets, Software Installation, Project Planning, Networking, Account Management

Education
University of Oregon   2006 — 2008
Master of Science (M.S.), Applied Information Management

University of Phoenix   2001 — 2003
Bachelor of Science (B.S.), Business Management

Clackamas Community College   1975 — 1977
Associate of Science (A.S.), Electronics Technology

Experience
Oracle  January 2006 - Present
CSG Systems, Inc.   1999 - 2006
Comverse  2005 - 2005
Oracle  1996 - 1998
TCI   1994 - 1996

Skills
SOA, Business Management, Pre-sales, Architecture, Computer Science, Middleware, Java, Enterprise Software, Enterprise Architecture, Management, Cloud Computing, SaaS, Solution Architecture, Architectures, Databases, Weblogic, Integration, Oracle, PL/SQL, Software Development, WebLogic

Education
California State University-Sacramento   1987 — 1990
BS, Computer Science and Mathematics

Experience
Comcast  Gerry BuckleyComcast CableJanuary 2000 - Present
TCI   1981 - 1997

Skills
Call Center, Telecommunications, Broadband

Education
Colby College
BA, Government

Northeastern University
MA

Experience
MBS Equity Funding   September 2009 - Present
TCI   2008 - 2009
Sprint  January 2005 - July 2008
Professional Products  2002 - 2005
Streampipe.com   2000 - 2002
ABC News  1997 - 2000
WJLA TV  1980 - 1996

Skills
Program Management, Business Development, Team Building, Management, Leadership, Project Management, Vendor Management, Business Analysis, Strategic Planning, Integration, Business Strategy, Process Improvement, New Business Development, Telecommunications, Contract Negotiation, Account Management

Education
American University   1976 — 1978
Bachelor's degree, Broadcast Communications

George Mason University   1969 — 1973
English, Philosophy, Psycology

Experience
Charter Communications  January 2002 - Present
Charter Communications  January 2002 - Present
Cox Communications  June 2001 - January 2002
T Broadband  January 1998 - June 2001
TCI Cable  July 1983 - March 1999
TCI   January 1995 - January 1998
TCI   January 1993 - January 1995
TCI   January 1991 - January 1993
TCI   January 1987 - January 1991
CSI  January 1984 - January 1987

Education
Collin County Community College   1986 — 1987

Saint Louis HIgh School LC, LA.

Saint Louis High School GraduateCollin County Community College
Basic Electronics

Experience
MarvelousWorks   September 2008 - Present
American Red Cross  May 2007 - September 2008
Walls Communications   2000 - 2007
Ameritech  May 1998 - January 2000
TCI   May 1997 - May 1998
AT&T Corp  May 1992 - May 1997

Education
California State University-East Bay   1974 — 1978
Bachelor of Arts, Mass Communications

Experience
Comcast Cable  May 2006 - Present
Echostar  August 2005 - April 2006
ARC Wireless   July 2005 - July 2005
AT&T  April 1997 - August 2004
Raytheon Technical Services Company  June 1988 - May 1993
USAF  June 1988 - March 1991
Boeing  January 1986 - June 1988
United States Army Reserve  June 1978 - December 1986
TCI   May 1978 - May 1979
USAF  May 1971 - May 1978

Education
Community College of Denver   1979 — 1981

Experience
Intersect Media Solutions (Formerly Florida Press Service)   March 2012 - August 2015
KCEN-TV  August 2010 - May 2011
Florida Press Service   February 2007 - March 2010
Sun-Sentinel/Tribune Company   July 2003 - February 2007
Barry University  January 2003 - June 2004
WQAM 560 AM   December 2001 - May 2003
TCI   1994 - 2000

Skills
Advertising, Social Media, Video, Radio, Television, Marketing, Press Releases, Multimedia, Sales, Research, DoubleClick, Networking, Newspaper, Leadership, Radio Producing, SEO, Email Marketing, Facebook, Strategic Partnerships, Marketing Communications, Digital Marketing, Market Research, Broadcast

Education
Florida Coastal School of Law   2015 — 2018
Juris Doctor (J.D.)

Barry University   2000 — 2004
Master of Arts Degree, Communications

Eastern Kentucky University   1987 — 1991
Bachelor of Arts Degree, Broadcasting

Experience
Indeed.com  May 2012 - Present
LinkShare Corporation  January 2011 - April 2012
webloyalty.com  December 2005 - January 2010
Citigroup  January 2004 - December 2005
TCI   January 2001 - December 2003
MemberWorks  June 1998 - August 2000

Skills
Strategy, Cross-functional Team..., Direct Marketing, Account Management, Affiliate Marketing, Online Marketing, Analytics, Direct Mail, Marketing, Digital Marketing, Integrated Marketing, Online Advertising, Email Marketing, Advertising

Education
Binghamton University   1994 — 1998
BS Business Management, HR and Marketing

Binghamton University - School of Management   1994 — 1998
BS, HR and Marketing

Experience
DSG, a part of Experian Health   March 2007 - Present
TCi, a division of RMC   February 2006 - February 2007
TCI   July 2003 - February 2006

Skills
Microsoft Office, Medicare, Medi-Cal, Medicaid, Customer Support, Software Support, Problem Solving, Problem Analysis, Data Analysis, Technical Project..., Medical Billing, Requirements Analysis, Requirements Gathering, 837I, 837P, 4010, 5010, Analysis, ICD-10, Testing, Process Improvement, Healthcare Information..., HIPAA

Education
California State University-Sacramento   2003 — 2004
Bachelor of Arts, Psychology

California Polytechnic State University-San Luis Obispo   2000 — 2002
Economics

Ventura College   1997 — 1999
AA, Business Admin, Economics

Experience
TCI   2005 - Present

Skills
Insurance, Strategic Planning, Retail, Business Development, Strategy, Business Strategy, Management, New Business Development, Leadership, Contract Negotiation, Management Consulting, Team Building, Analysis, Account Management, Sales Management, Marketing Strategy, Negotiation, Sales

Education
American University
MBA, Finance

Wake Forest University

Experience
Proactive Data Consulting, LLC.   October 2008 - Present
Oracle Corporation  2003 - 2008
Qwest Communications  2002 - 2003
Oracle Corporation  1999 - 2003
Universal Music Group  2000 - 2001
Oracle Corporation  1997 - 1999
TCI   1995 - 1997
PRC, Environmental Management, INC.   1990 - 1995

Education
Adams State University   1986 — 1990
BS, Mathematics/Computer Science

Experience
DIRECTV  November 2010 - Present
ITS Inc  July 2005 - November 2010
Charter Communications  1999 - 2004
TCI   1997 - 1999
Cable Data  1989 - 1997

Skills
Database Administration, Disaster Recovery, Databases, Unix, SQL, High Availability, DB2, Servers, Oracle, SDLC, IT Management, Integration, Data Warehousing, Enterprise Architecture, Performance Tuning, Solaris, Data Migration

Education
California State University-Sacramento   1977 — 1980
Bachelor of Science (BS), Biology/Biological Sciences, General

Purdue University   1975 — 1976
Biology/Biological Sciences, General

Experience
Geez! Ink   2013 - Present
Sacramento Dream Center   2010 - Present
Women In Cable Telecommunications - Northern California Chapter   2012 - 2013
Comcast Cable  September 2005 - November 2012
AT&T Broadband  2003 - 2005
AT&T Broadband  2002 - 2003
TCI / AT&T Broadband   2000 - 2002
TCI   1998 - 2000

Skills
Telecommunications, Call Center, Customer Retention, Customer Experience, Sales Management, Leadership Development, Incentive Programs, Coaching, Corporate Events, Program Development, Team Building, New Business Development, Strategy, Sales, Event Planning, Cross-functional Team..., Employee Engagement, Call Centers, Program Management, Recruiting, Team Leadership, Management, VoIP, Leadership, Vendor Management, Performance Management, Training, Direct Sales, B2B, Customer Service, Customer Satisfaction, Strategic Partnerships, Public Speaking, Employee Training, Sales Process, Marketing Strategy, Process Improvement, Marketing, Change Management, Strategic Planning, Start-ups, Business Development, Budgets, Operations Management, Social Networking, Cold Calling, Employee Relations, CRM, Project Management, Marketing Communications

Education
Chabot College

Mt Eden

Experience
J.P. Morgan   2009 - Present
AT&T  December 2003 - November 2008
Cingular  February 2000 - December 2003
TCI   May 1997 - January 2000
Doctor's Hospital of Hyde Park  January 1994 - May 1997

Skills
Process Scheduler, PowerPoint, Windows Vista, Call Center, Customer Service, Leadership, Team Building, Public Speaking, Fundraising, Customer Satisfaction, Management, Microsoft Office, Customer Retention, Time Management, Sales, Call Centers, Project Management, Human Resources, Event Planning, Microsoft Excel, Advertising, Outlook, Quality Assurance, Training, Account Management, Team Leadership

Education
Chicago State University   1997 — 1998
Music Performance

Lincoln University (MO)   1981 — 1990
Music Education/Computer Science

Roosevelt University   1987 — 1987
Computer Science

Experience
Plaid Enterprises  August 2013 - Present
VenueQuest :: Global Meetings & Travel   August 2012 - Present
TCI   September 2008 - June 2012
Flood Atlanta   April 2005 - October 2011
PBD Worldwide  October 2005 - September 2008
Answers Private Detective Agency   July 2003 - April 2005

Skills
Excellent Communication..., Supervision / Team Lead..., Quality Assurance /..., Troubleshooting /..., Manageable Solutions to..., Extensive Research..., Proficient in Microsoft..., Ability to stay calm..., Ability to Handle..., Distribution Center..., Invoicing, Inventory Management, Customer Service, QuickBooks, Process Scheduler, Payroll, Bookkeeping, Inventory Control, Journal Entries, Microsoft Word, Logistic Support, Office Management, Microsoft Excel, Organization, Accounts Payable, Project Management, JD Edwards, Leadership, Forecasting, Time Management, Budgets, Administrative..., Employee Training, Event Planning, Administrative..., Microsoft Office

Education
American Intercontinental University
Associate of Arts (A.A.), Business Administration and Management, General

Chattahoochee Tech
Private Investigation

Eizabethtown Area High School

Georgia State University
Certification, Certified in Quickbooks and Bookkeeping

Experience
Praesidium, Inc.   July 2015 - Present
Dougherty's Pharmacy, Inc.   January 2015 - June 2015
AECOM  May 2011 - November 2014
DynCorp International  April 2008 - April 2011
DynCorp International  June 2004 - April 2008
Access Creative   August 1998 - June 2004
NKN   May 1996 - June 1998
TCI   March 1993 - May 1996

Skills
Government Contracting, Proposal Writing, DoD, Program Management, Government, Contract Management, FAR, Project Planning, Project Management, DOS, Marketing Strategy, Marketing Communications, Sales Management, Contract Negotiation, Process Improvement, Logistics, RFP, Management, Government Procurement, Business Development, Earned Value Management, Operations Management, Proposal Support, Deltek, Leadership, Strategy, Budgets, Procurement, Analysis, Intelligence, Technical Writing, Policy, Team Building, Federal Government, Strategic Planning, MS Project, Marketing, Team Leadership, PMP, Cross-functional Team..., Aerospace, Government Proposals, Training, Risk Management, Information Assurance

Education
Baylor University   1983 — 1986
BBA, Marketing / Management

Experience
Conn's HomePlus  September 2015 - Present
TCI   June 2011 - September 2015
Lawrence & Schiller  August 2010 - June 2011
Pinnacle Financial Group, Inc.   2007 - 2009
CBE Companies  2005 - 2007

Skills
Call Center, Customer Service, Call Centers, Account Management, Leadership, Credit, Management, Process Improvement, Strategic Planning

Education
The University of South Dakota   1998 — 2000
MBA, Business Administration

Briar Cliff University
BA, Business Administration

Experience
Tire Centers, LLC  November 1999 - November 2011
TCI   November 1999 - November 2011
TIRE CENTERS   November 1999 - November 2011

Skills
Automotive, Profit, Automotive Aftermarket, Customer Satisfaction, Operations Management, Inventory Management, Purchasing, Sales Management, Vehicles, Income Statement, Continuous Improvement, Sales Operations, Negotiation, Forecasting, Customer Retention, Inventory Control, Budgets, Automobile

Education
Azusa Pacific University   1981 — 1983

Experience
www.acx.com   2012 - Present
We Are Here Podcast   January 2015 - Present
DaM Earthdawn Podcast   July 2014 - Present
www.boicevoice.com   2010 - Present
T-Mobile  2001 - 2012
www.mpformance.com   2010 - 2010
TCI   1997 - 2000

Skills
Voice Acting, Voice Over, Telecommunications, Call Centers, Sound, Recording, Audio Editing, Audio Books, Podcasting, Radio Broadcasting, Narrator, Broadcast, Storytelling, Multimedia, IVR, Film, Workforce Management, Customer Satisfaction, Drama, Books, Voices, Short Stories, Workforce Planning, Workforce Communications, Emcee, narration

Education
Arapahoe Community College

Experience
TCI   October 2012 - Present
St John Providence Hospital  April 2012 - November 2012
St John Hospital of Macomb   January 2012 - March 2012
Henry Ford Macomb Hospital  September 2011 - December 2011
CIGNA Healthcare  June 1996 - October 1998
OAKLAND GENERAL HOSPITAL  September 1994 - February 1996

Skills
Echocardiography, EKG, BLS

Education
Baker College of Auburn Hills   2006 — 2012
ASSOCIATES, APPLIED SCIENCE; ECHOCARDIOGRAPHY TECHNOLOGY

Ferris State University   1991 — 1994
BACHELORS OF SCIENCE, HEALTH INFORMATION MANAGEMENT

Experience
A&R Transport  September 2012 - Present
TCI   April 2011 - Present
City of Raleigh  February 2010 - Present

Education
Barton College   2008 — 2011
Bachelor of Science, Criminal Justice and Criminology

Experience
TCI  

Skills
Public Speaking, Management, Business Strategy, Sales, Marketing Strategy, Strategic Planning, Inventory Management, Customer Service, Telecommunications, Marketing, Fundraising, Negotiation, Team Building, Leadership, Nonprofits, New Business Development

Education
Austin College   1977 — 1981

Experience
State of Colorado  May 2002 - Present
Thunderstorm Marketing   February 2001 - July 2001
TCI   1996 - 1997

Skills
Microsoft Excel, Employee Relations, Public Administration, Leadership Development, Workshop Facilitation, Policy Analysis, Policy, Emergency Management, Change Management, Local Government, Community Outreach, Program Evaluation, Grant Writing, Interviews, Research, Employee Benefits, Analysis, Microsoft Office, Public Policy, Event Planning, Benefits Administration, System Administration, Strategic Planning, Training, Project Management, Non-profits, Performance Management, Community Development, Program Development, Leadership, Human Resources, Public Speaking, Conflict Resolution, Organizational..., Program Management, Customer Service, Government, Coaching, Career Development, Volunteer Management, Copywriting, Fundraising, Management, Public Relations, Grassroots Organizing, Strategy, Media Relations, Employee Training, Political Campaigns, Team Building

Education
University of Nebraska at Omaha   1991 — 1993
Master's degree, Mass Communication/Media Studies

Baker University   1981 — 1985
Bachelor of Arts (B.A.), Business/Commerce, General and Communications

Experience
State of Michigan  April 1999 - Present
Advance Employment  1995 - 1999
TCI   1993 - 1995

Skills
Government, Public Policy, Legislative Relations, Policy Analysis, Politics, Policy, Community Outreach, Legislation, State Government, Strategic Communications, Public Relations, Political Campaigns, Non-profits, Supervision, Supervisory Experience, medical assistant, medical benefit, human services, document transfer, Long-term Customer..., Relationship Management, Building Relationships, claim adjustment, Medicaid, Medicare, Team Leadership, Cross-functional Team..., Mentoring, Coaching, Employee Training, Close Attention to..., Highly Detailed, Meticulous eye for..., Meticulous

Education
Siena Heights University   2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Occupational Studies

Central Michigan University   1978 — 1979

Experience
TCI   1991 - 2013
LUCAS AEROSPACE  February 1977 - February 1989
GRUMMAN AIRCRAFT   February 1963 - February 1970

Skills
Microsoft Word, Microsoft Excel, PowerPoint, English, Customer Service, Microsoft Office, Outlook, Data Analysis, Teaching, Visual Basic, Curriculum Design, HTML, Circuit Analysis, Computer Science, Editing, Testing, Training, E-Learning, Curriculum Development, System Administration, Electronics, Public Speaking, Research, Military, Budgets, Windows, Adult Education, Student Affairs, Programming, Higher Education

Education
Adelphi University   1964 — 1967
Master of Science (MS), Physics

Experience
TCI   2007 - Present

Skills
Project Delivery, Contract Management, MS Project, Project Planning, Construction, Project Management, Construction Management, Civil Engineering, Project Control, Program Management, Commercial Management, Project Portfolio..., PMO, Feasibility Studies, Stakeholder Management, Project Engineering, PMP, Contract Negotiation, Vendor Management, Project Coordination

Education
St. Ignatius High School   1998 — 2002

Cleveland State University
Bachelor of Arts (B.A.), Peace Studies and Conflict Resolution

Experience
TCI   May 2013 - Present
CompMed   June 2012 - April 2013
Prestige Portraits by Lifetouch  April 2002 - June 2012

Skills
EMR, EHR, Medical Coding, ICD-9, CPT, Medical Terminology, Medical Records, Health Information..., Meditech, HIPAA

Education
Antonelli College-Cincinnati   2010 — 2012
Associate's degree, Medical Insurance Coding Specialist/Coder

Antonelli College-Cincinnati   1997 — 1999
Associate of Arts (A.A.), Photography

Experience
Solutionary  October 2006 - Present
Gateway Telecom   January 2005 - September 2006
Westinghouse Communications / RSL / Acceris   February 1997 - 2004
TCI   May 1995 - January 1997
Black Box  February 1992 - April 1995
Westinghouse Electric Company  April 1984 - February 1992

Skills
Sales, Sales Management, Product Management, Product Marketing, Business Development, CRM, SaaS, Security, Vendor Management

Education
Duquesne University Palumbo Donahue School of Business   1988 — 1990
Master of Business Administration (MBA), Business, Sales Management, Marketing

University of Pittsburgh   1980 — 1984
Bachelor of Science (BS), Business Administration - Finance