TCIM Company
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TCIM Employees
Morton Comprehensive Health Services, Inc. September 2015 - Present
CAP Tulsa April 2012 - November 2014
Tulsa Public Schools August 2009 - March 2012
TCIM October 2007 - July 2009
Apple Valley Unified School Distric November 2000 - January 2004
Union Bank August 2000 - November 2001
Bank of America February 2000 - August 2000
St. Odilia Catholic School January 1993 - August 1999
Skills
Databases, Microsoft Office, Database Administration, Microsoft Excel, Business Intelligence, SharePoint, Software Documentation, Customer Service, Visio, Research, System Administration, Teaching, Troubleshooting, Windows, Office Management, Data Entry, Lotus Notes, Team Leadership, Training, Outlook, Management, Call Centers, Leadership, Administration, Time Management, Windows 7, Supervisory Skills
Education
Tulsa Technology Center-Peoria Campus 2014 — 2014
Certificate
Tulsa Community College 2012 — 2014
Spanish Interpreter
Reedley College 1984 — 1986
2 years in college only
Sanger High School 1980 — 1984
Diploma
Great Western Elementary School 1976 — 1978
Elementary
BP June 2014 - Present
MetLife October 2013 - June 2014
Level 3 Communications April 2013 - September 2013
Omni Air International (OAI) January 2013 - April 2013
Cameron April 2012 - December 2012
US Army January 2009 - December 2010
US Army 2004 - 2010
US Army June 2007 - December 2008
US Army November 2004 - May 2007
TCIM September 2001 - September 2003
Skills
Aircraft, Helicopters, Flights, Leadership, Management, Inspection, Military, Maintenance & Repair, Army, Command, Program Management, Training, Team Leadership, Microsoft Office, Supervisory Skills, Operations Management
Education
University of Phoenix 2010 — 2014
Master of Business Administration (MBA), Energy and Marketing
Oklahoma State University 2000 — 2004
BA, Political Science
Flying point financial April 2014 - Present
Northern Pharmacy & Medical Equipment February 2013 - October 2013
Action! Events and Promotions September 2011 - December 2011
TCIM March 2007 - January 2008
Skills
Sales, Sales Presentations, Pharmaceutical Sales, Medical Equipment, Wheelchairs, Warehouse Control, Labor, Logistics, Promotions, Corporate Events, Typing, Microsoft Office, Microsoft Excel, Scanners, Switchboard Operator, Receptionist Duties, Cashiering, Stocking, Shipping, Recieving
Education
The Community College of Baltimore County
English
University of Texas at Tyler 2009 — 2010
Art/Art Studies, General
Paris Junior College 2008 — 2009
Journalism, Biology, General
Social Security Administration August 2015 - Present
Social Security Administration June 2007 - August 2015
Oklahoma State University August 2006 - May 2007
Target May 2004 - May 2007
TCIM September 2003 - March 2005
Skills
Microsoft Office, Customer Service, Teamwork, Management, Time Management, Data Entry, PowerPoint, Leadership, Communication, Community Outreach, Microsoft Excel, Microsoft Word, Outlook, Public Speaking, Strategic Planning
Education
Oklahoma State University 2000 — 2007
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Oklahoma State University 2000 — 2007
Master's degree, Business, Management, Marketing, and Related Support Services
W6 Café Google San Francisco April 2014 - Present
Guckenheimer September 2012 - April 2014
TCIM January 2005 - May 2011
Confidential Employer August 2004 - January 2005
The Grill February 2002 - June 2004
Adele’s at the Plaza January 2000 - February 2002
Moxie's Spirits & Dining January 1999 - January 2000
Skills
Personal Chef Services, Serve Safe Certified, American Cuisine, Asian Cuisine, French Cuisine, Culinary Management, Vegetarian Cooking, Natural Foods, Organics, Local Food, Foodie, Food Styling, Love to Cook, Gluten Free, Whole Foods, Slow Food, Italian cuisine, Chef, Event Management, Process Scheduler, Banquets, Cooking, Cuisine, Food, Menu Development, Catering, Culinary Skills, Hospitality, Fine Dining, Food & Beverage
Education
Johnson and Wales University 1993 — 1994
Culinary Arts Program, Hotel, Motel, and Restaurant Management
Kushi Institute
Certificate Program, Macrobiotic Leadership Program
INTEGRIS Health March 2012 - Present
TCIM September 2010 - September 2011
Skills
Customer Satisfaction, Patient Safety, Direct Patient Care, Patient Satisfaction, Typing, Therapeutic Listening, CPR Certified, Mental Health First Aid, Technical Documentation, Filing, Activities of Daily..., Medical Assisting, Mental Health Care, Child Mental Health, Adolescent Health, Microsoft Office, HIPAA, Higher Education, Learning Disabilities, Developmental...
Education
Mid-America Christian University 2011 — 2014
Associate of Arts and Ethics 3.5(A.A.E), Psychology, 3.5 GPA
S4communications May 2012 - January 2014
TCIM July 1999 - April 2012
Skills
Quality Assurance, Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Customer Service, Troubleshooting, Team Leadership, Microsoft Office, Process Improvement, Management, Software Documentation
Education
Tyler Junior College 1999 — 2002
certification, Medication Administration
Nalco Champion August 2014 - Present
Halliburton September 2010 - December 2013
Halliburton April 2007 - September 2010
Halliburton August 2004 - April 2007
Vase Funeral Home June 2004 - July 2004
TCIM August 2003 - June 2004
Northwestern Oklahoma State University September 2001 - December 2002
Skills
Drilling, Petroleum, Oilfield, Oil/Gas, Gas, Completion, Materials Management, Demand Planning, Demand Forecasting, Demand Supply Planning, Trend Forecasting, Reporting & Analysis, Warehouse Control, SAP MM, SAP, Meeting Planning, Leading Meetings, Inventory Control, SAP Inventory Management, Data Mining, Master Data Management, Order Management, Sales Order, Logistics, Forklift Operator, Quality Control, Laboratory Skills, Shipping, Third Party Billing, Microsoft Office, Cost Reduction..., Managing Meetings, Meeting objectives, Safety, Research, Accurate Record Keeping, Redeployment, Liasoning, Organization &..., Proficient Typing Skills, Employee Training
Education
Western Wyoming Community College 2007 — 2007
Associate of Arts (A.A.), English Language and Literature, General
Oklahoma State University 2003 — 2004
English Language and Literature/Letters
Northwestern Oklahoma State University 2000 — 2002
English Language and Literature, General
Medford High School 1996 — 2000
Pioneer Technology Center 1998 — 1999
Health Professions and Related Clinical Sciences, Other, 4.0
Enterprise June 2013 - Present
Consumer Value Stores April 2012 - Present
Hertz Rental Cars April 2009 - Present
University of Oklahoma August 2008 - Present
United Parcel Services April 2006 - Present
TCIM April 2007 - January 2008
Education
University of Oklahoma
Bachelor of Arts, Human Relations
needing work August 1989 - Present
Stream Global Services January 2004 - January 2009
Universal Forest Products January 2004 - January 2004
TCIM January 1998 - January 2003
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
University of PhoenixOnline Student
Associates Degree; Bachelors Degree, Business Administration
Chemeketa Community College 1980 — 1982
Chemeketa Community College
Kahoka Senior High School
Diploma
TCIM January 2010 - March 2010
Lifetouch Portrait Studios August 2009 - January 2010
Harvard Custom Manufacturing November 2008 - February 2009
Beach to Bay Property Management April 2008 - October 2008
Gordy Tiger Mart November 2007 - April 2008
Skills
Close Attention to..., Comfortable working..., Copying, Critical Thinking, Customer Retention, Customer Satisfaction, Customer Service, Filing, Independent Thinking, Interpersonal..., Multi-line Phone, Multi Tasking, Phone Etiquette, Sales, Time Management, Typing
Education
Anthem College-Phoenix 2014 — 2015
Diploma, Dental Assisting/Assistant
Notre Dame of Maryland University 2006 — 2007
Coastal Community Association Management April 2015 - Present
Charleston Shelving & Mirror September 2014 - April 2015
Columbia Shelving & Mirror August 2013 - September 2014
Sleepmed Inc March 2013 - July 2013
Deaconess Hospital June 2011 - December 2012
Destination Life October 2009 - March 2011
TCIM January 2010 - September 2010
Convergys December 2008 - January 2010
Skills
Time Management, Data Entry, Customer Satisfaction, Healthcare, Telephone Skills, Human Resources, Medical Records, Customer Service, Hospitals, Sales, Insurance, Filing, HIPAA, Medical Terminology, Microsoft Word, Medicare, Administration, CPT, Process Improvement, Team Building, PowerPoint, Microsoft Excel, Microsoft Office, Call Centers, Employee Benefits, Microsoft Office 2007, 10 Key, Clerical Skills, Healthcare Information..., Office Management, Health Insurance, Medicaid, Teamwork, EHR, Administrative..., Scheduling, Management, Problem Solving, Communication
Education
Heritage College-Oklahoma City 2010 — 2012
Associate's degree, Hospital and Health Care Facilities Administration/Management
Tulsa Technology Center-Peoria Campus 2005 — 2006
Certification in Office Management, Office Management and Supervision
Mountaintop Advisors, Ltd / Games by James November 2008 - April 2010
TCIM November 2006 - July 2008
OAI Electronics Inc June 2005 - May 2006
Modern Continental Construction June 2000 - June 2001
Creativity Stronghold February 1998 - March 2000
Skills
Operations Management, Workforce Management, Process Improvement, Call Center, Customer Satisfaction, Customer Retention, Leadership, Sales Management, Vendor Management, Team Building, Telecommunications, Management, Training, Forecasting, Sales, Call Centers, Account Management, B2B, Customer Service, Coaching
Education
Oklahoma State University 2003 — 2011
Bachelors of Science in Business Administration, Business Management, 2.71
Tulsa Community College 2002 — 2003
Associates of Applied Science, General Business, 3.38
Audio Recovery, Inc. July 2012 - Present
Ministries of Jesus July 2014 - Present
YP Holdings (Formerly AT&T Advertising Solutions) April 2011 - July 2012
BlueWave Mobile, LLC January 2010 - April 2011
VisionQuest Marketing May 2004 - April 2011
VisionQuest Marketing January 1995 - May 2004
VisionQuest Marketing April 1993 - January 1995
TCIM December 1991 - April 1993
Skills
Mobile Marketing, Organizational..., Productivity Enhancement, Change Management, ROI Accountability, Communications Strategy, Social Media Marketing, Start-up Environments, Client Services, Client Engagement, Strategic Planning, Operations Management, Project Implementation, Microsoft Office, Mobile Technology, Direct Marketing, Advertising, Call Center Development, Business Modeling, Statistical Modeling, Data Analysis, Social Media Engagement, Social Business, Operations, Thought Leadership, People-oriented, Lead Generation, SEM, People Skills, Social Media, Analytics, Customer Engagement, Management, Start-ups
Education
University of Oklahoma 1986 — 1991
Bachelor of Fine Arts, Fine Arts
Midwest City High School 1983 — 1986
Cancer Treatment Centers of America 2013 - Present
TCIM October 2008 - October 2011
Franciscan Villa St. JOHNS July 2006 - September 2007
Skills
Microsoft Office, Healthcare, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, Nursing, Patient Safety, Psychology, Public Speaking, Research, BLS
Education
Northeastern State University 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Tulsa Community College 2010 — 2012
Associate of Arts (A.A.), Psychology
Manpower November 2010 - January 2011
Tulsa's Green Country Staffing September 2010 - September 2010
TCIM December 2009 - September 2010
Alorica, Inc May 2006 - September 2009
Alliance Data July 2004 - May 2006
Burlington Northern Santa Fe Railway March 1996 - November 2003
Sanders Software Unlimited, Inc March 1996 - November 1996
Purolator Products, Inc July 1994 - November 1994
Sanders Software Unlimited, Inc July 1993 - June 1994
State of California Franchise Tax Board March 1992 - May 1992
Skills
Troubleshooting, Testing, Hardware, Visual Basic
Education
DeVry Institute of Technology 1988 — 1990
Computer Information Systems
Nates Electronics Emporium September 2011 - Present
Walmart December 2010 - Present
Walmart April 2009 - December 2010
Walmart December 2008 - December 2009
Morning Star Foods International July 2008 - November 2008
TCIM May 2008 - June 2008
Abeka Services September 2005 - April 2008
Abeka Book Warehouse June 2004 - August 2005
Skills
Loss Prevention, Merchandising, Shrinkage, Inventory Management, Retail, Visual Merchandising, Big Box, Inventory Control, Cashiering, Floorplanning, Data Entry, Databases, Document Imaging, System Builder, Hardware Diagnostics, Hardware Installation, Customer Service, Retail Sales, Microsoft Excel, Microsoft Word, Sales, Telephone Skills, Inventory, POS, Forklift Operator, Biblical Studies, 10 Key, Cash Flow, Clerical Skills, Leadership, Time Management, Cash Register
Education
Pensacola Christian College 2004 — 2008
Bachelor's degree, Bible/Biblical Studies
Abeka Academy 2000 — 2004
Diploma, General Studies
Bible Broadcast Network Institute
General studies, Bible/Biblical Studies
Oklahoma County Juvenile Bureau March 2015 - Present
TCIM 2011 - 2013
Dish Network October 2008 - October 2010
Shadow Mountain Behavioral Hospital January 2006 - October 2008
Skills
Customer Service, Research, Billing Systems, Critical Thinking, Mental Health, Team Building, PowerPoint, Written & Oral..., Communication Skills, Speech, Psychology, Troubleshooting
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Psychology
University of Phoenix-Tulsa Campus 2010 — 2013
Bachelor's degree, Psychology, 2.8
Weathernews June 2014 - Present
Adecco Group February 2011 - June 2014
W5 Web Designs February 2014 - May 2014
TCIM October 2010 - February 2011
Univeristy of Oklahoma Fine Arts Library September 2006 - August 2010
Northland Pool Management June 2005 - August 2008
Skills
Blogging, SEO, Social Media Marketing, Social Media, Article Creation, WordPress, Web Content, Self-publishing, English grammar, Proofreading, Data Entry, Clarinet, Guitar, Private Music Lessons, Internet Research, Microsoft Office, Writing
Education
University of Oklahoma 2006 — 2012
Bachelor of Music, Music Performance--Clarinet; Religious Studies
Oklahoma Small Business Development Center August 2011 - Present
Oklahoma Small Business Development Center January 2011 - Present
State Farm Insurance May 2011 - August 2011
Arvest Bank January 2011 - January 2011
Aflac January 2010 - January 2011
TCIM January 2007 - January 2009
Skills
Sales, Marketing, Strategic Planning, Recruiting, Small Business, Business Planning, New Business Development, Customer Service
Education
Nueva Esparta University
Bachelor, Business Administration; Tourism and Hospitality
Universidad Nueva Esparta
Bachelor's degree in Business, Tourism and Travel Services Management
Performance Connections, Inc December 2011 - Present
CallCenterBestPractices.com June 2008 - Present
The LoBue Group May 2013 - May 2015
Crescendio, LLC October 2012 - May 2013
Avaya October 2010 - December 2011
Vector BPO September 2009 - October 2010
Results Customer Solutions June 2004 - September 2009
Circuit City 2007 - 2009
Earthlink May 2003 - June 2004
TCIM 2001 - 2003
Skills
Outsourcing, Call Centers, Call Center, Customer Satisfaction, Performance Management, Vendor Management, Telecommunications, Management, Leadership, Customer Experience, Account Management, Customer Retention, BPO, Workforce Management, Call center start-up, Contact Centers, Team Building, Process Improvement, Business Development, Training, Telemarketing, VoIP, Recruiting, Sales Operations, CRM, Business Process, Team Management, Networking, Contact Center..., Up-selling, Strategic Planning, New Business Development, Analytics, Inbound Marketing, IVR, Executive Management, Operations Management, Lead Generation, Hosted Voice, Coaching, Service Delivery, Business Process..., Sales, Sales Management, Human Resources, Avaya, Wireless, Team Leadership, Call Center Leader, Cross-functional Team...
Education
Penn State University 1983 — 1987
Columbia High School 1979 — 1983
Dish Network August 2011 - Present
TCIM December 2005 - August 2011
U.S.Army January 1997 - August 2006
Skills
Network Administration, Satellite Communications, Computer Hardware..., Software Installation
Education
Pima Community College 2010 — 2014
Associate of Science (A.S.), Network and System Administration/Administrator
University of Rochester 1995 — 1996
Electrical and Electronics Engineering
TEKsystems June 2015 - Present
Southwestern Christian University December 2012 - June 2015
TGI Fridays August 2011 - June 2014
TCIM July 2010 - August 2011
Skills
Team Leadership, Data Entry, Electronic Filing, Event Planning, Planning & Execution of..., Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Time Management, Leadership, Teamwork, Social Media, Team Building, Community Outreach
Education
Southwestern Christian University 2011 — 2015
Bachelor of Business Administration (BBA), Finance, General
Norman High School 2007 — 2011
Farmers Insurance August 2015 - Present
Prosperity Bank March 2015 - August 2015
Lowe's Home Improvement May 2012 - February 2015
Carthage Schools May 2012 - August 2012
TCIM September 2010 - December 2010
Lifetouch June 2010 - September 2010
Walmart August 2009 - May 2010
Skills
Legal Research, Strategic Financial..., Financial Calculations, Office Administration, Customer Service, Microsoft Office, Public Speaking, Problem Solving, Idea Generation, Memorization, Writing, Persuasive Writing, Video Production, Video Editing, Final Cut Pro, Selling, Telephone Skills, Time Management, Microsoft Excel, Leadership, Management, Sales, Social Media, Banking, Strategic Planning, PowerPoint, Microsoft Word
Education
Missouri Southern State University 2012 — 2016
BSBA, Business, Management, Marketing, and Related Support Services, currently 3.0
Savannah College of Art and Design 2011 — 2012
Visual and Performing Arts, 3.5
University of Oklahoma 2010 — 2011
Journalism
Webb City High School 2005 — 2010
High School Diploma, College Preparation, 3.9
The Results Companies January 2015 - Present
CEFCO Convenience Stores January 2013 - January 2015
Kimberly Clark Corp 2011 - 2012
TCIM May 2008 - March 2011
Skills
Microsoft Office, Sales, Customer Service
Education
Paris Junior College
Associate of Science (AS), Social Work
APAC Customer Services April 2013 - Present
APAC Customer Services April 2013 - Present
Jack in the Box September 2012 - March 2013
Dr. Thili kulatilake December 2012 - January 2013
Eegees May 2011 - January 2013
TCIM June 2010 - April 2011
Sonic Drive In January 2005 - March 2007
Skills
Customer Service, Time Management, Microsoft Office, Food, Strategic Planning, Microsoft Word, Negotiation
Education
Tucson College 2006 — 2006
Medical Assistant Program
Rincon High School 1995 — 2000
PREMIER LOGISTICS April 2013 - Present
LynnCo Supply Chain Solutions December 2011 - January 2013
Cleaning Services January 2006 - July 2012
South of the Border June 2007 - November 2008
TCIM April 2000 - November 2005
Skills
LTL, Logistics, Management, Marketing, Sales, 3PL, Customer Satisfaction, Inventory Management, Supply Chain, Supply Chain Management, Truckload, Operations Management, Supply Chain..., Transportation, Transportation...
Education
Northeastern State University 2010 — 2013
Bachelor of Business Administration, Supply Chain
Tulsa Community College
Associates Degree, Business Administration
Tangled Tinsel Christmas Tree Farm December 2010 - Present
Product Promotions Inc. February 2012 - June 2014
Culpeppers Grill and Bar April 2009 - August 2009
TCIM December 2004 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Budgets, Marketing Communications, Sales, Communication, Essays, Analysis, Financial Accounting, Management Accounting, Data Entry, Interpersonal..., Outstanding time..., Time Management
Education
Lewis and Clark Community College 2010 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Navient May 2012 - Present
TCIM April 2006 - May 2011
MBNA America July 1994 - April 2005
Skills
Microsoft SQL Server
Education
Penn State University 1991 — 2001
BS, Busniess Management
Avaya Inc. October 2006 - Present
Avaya Inc. 2005 - 2006
Avaya Inc 1998 - 2006
TCIM 1997 - 1998
Enterprise Rent-A-Car 1995 - 1997
Education
Villanova University 2005 — 2005
Six Sigma Green Belt, Project Management
Oklahoma Christian University 2003 — 2004
Langston University 1990 — 1995
Bachelors of Science, Industrial Technology
tcim CASBellsouth Atlanta2006 - 2007
Education
University of Oklahoma 1986 — 1988
April Hoyle Photography Customer Service/Sales RepresentativeAlpine AccessJanuary 2007 - March 2010
TCIM January 2007 - December 2009
Skills
Portraits, Portrait Photography, Weddings, Commercial Photography, Photography, Photos
Education
Texas A&M University-Commerce 2004 — 2007
BJ's Events July 1997 - Present
Metropolitan Tulsa Urban League Guild 1984 - 2015
TCIM 2000 - 2000
Skills
Social Media, Nonprofits, Customer Service, Team Building, Non-profits, Public Speaking, Event Planning, Strategic Planning, Fundraising, Grant Writing, Public Relations, Negotiation, Community Outreach, Editing, Training, Social Networking, Leadership Development
Education
Tulsa Community College 1994 — 1997
Lockheed Martin June 2011 - October 2011
N/a June 2011 - October 2011
Lockheed Martin 2011 - 2011
Mayo Hotel May 2010 - October 2010
TCIM October 2009 - November 2009
Detroit Year Round Youth Program July 2008 - August 2008
Al’s Party Store April 2004 - June 2006
Education
Spartan College of Aeronautics and Technology
Associates Degree
Weston Preparatory Academy
High School Diploma
Spartan College of Aeronautics and Technology
Diploma
Office of the Public Defender Maryland July 1990 - Present
TCIM July 1990 - August 2001
Education
University of Maryland College Park 1982 — 1986
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Convergys August 1998 - Present
TCIM December 2007 - May 2012
Convergys 1998 - 2007
Skills
Interpersonal Skill, Communication Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Management, Talent Acquisition, Applicant Tracking..., Onboarding, Interviews, Human Resources, HRIS, Technical Recruiting
Education
Holy Angel University
Bachelor of Science (BS), Business Administration and Management, General
NORDAM April 2013 - Present
Nordam February 2008 - Present
TCIM September 2005 - May 2008
First Data Corporation January 1994 - November 2000
Education
Tulsa Community College 1991 — 1993
McLain High School 1988 — 1991
Chickasaw Nation April 2011 - Present
TCIM January 1996 - May 2011
Education
Cayuga County Community College 1990 — 1992
Associate's Degree, Business Administration and Management, General, 3.82
Best Buy November 2013 - Present
Atkinson Supply Co July 2012 - Present
Country Holow Liquor Store October 2011 - June 2012
TCIM January 2011 - August 2011
Skills
Customer Service, Microsoft Office, Geology, Typing, Data Entry, Sales, Bookkeeping
Education
University of Oklahoma 2004 — 2005
None, Accounting
Bixby High School 2000 — 2004
Diploma, Science
Cox Communications July 2011 - March 2014
TCIM February 2007 - March 2012
West Corporation October 2004 - February 2006
Education
Community Care College
Associate's degree, Medical Billing and Coding
Community Healthcore January 2013 - Present
TCIM January 2012 - October 2012
Convergy's November 2010 - November 2011
Skills
Customer Service, Customer Satisfaction, Telephone Skills, Training, Coaching, Time Management, Team Building, Psychology, Data Entry, Customer Experience, Call Centers, Healthcare, Customer Relations, Retail, Troubleshooting, Technical Support
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Health/Health Care Administration/Management, 3.68
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Health Care Administration, 3.58