TCIM Services

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TCIM Services Employees

Employee
Years
Job
Industry
Daniel Sposito Daniel Sposito Santa Monica, California Details
Daniel Sposito's TCIM Services Experience March 2004 - May 2008
Job Senior Software Engineer
Industry Internet
Experience
Tradesy  January 2015 - Present
Tailwind  October 2013 - December 2014
ONEsite  April 2012 - October 2013
ONEsite  May 2008 - April 2012
TCIM Services   March 2004 - May 2008

Skills
Objective-C, iOS development, PHP, MySQL, JavaScript, jQuery, HTML + CSS, Smarty, Mobile Applications, HTML, Website Development, HTML 5, Git, Subversion, CloudStack, Event Driven Programming, API Development, Billing Systems, Kayako, WHMCS, JSON, SaaS, PaaS, IaaS, Web Applications, Cloud Computing, User Interface Design, CSS, Front-end, E-commerce, Zend Framework, WordPress, User Experience, Web Development, XHTML, Memcached, iOS Development, Naming Conventions, HTML5

Education
University of Oklahoma - Price College of Business   2009 — 2013
MBA, Management Information Systems, Entrepreneurship

University of Oklahoma - Price College of Business   2006 — 2009
BBA, Management Information Systems, Entrepreneurship

Candice Walker-Millones Candice Walker-Millones Greater Philadelphia Area Details
Candice Walker-Millones's TCIM Services Experience 2006 - 2007
Job Seasoned Graphic Designer at Zision Designs
Industry Design
Experience
Zision Designs   January 2010 - Present
Bank of America  January 2007 - January 2010
TCIM Services   2006 - 2007
Drexel University  April 2006 - August 2006

Skills
Photoshop, PowerPoint, Illustrator, Dreamweaver, InDesign, Logo Design, Newsletters, Layout, QuarkXPress, Brochures, Posters, Flyers, HTML, Banners, Graphic Design, Art Direction, Adobe Acrobat, Graphics

Education
Art Institute of Philadelphia   1999 — 2001
A.A., 3D Animation and Graphic Design

Delaware State University   1993 — 1998
Bachelor's, Early Childhood Education

Raymond Sablan Raymond Sablan Denton, Texas Details
Raymond Sablan's TCIM Services Experience January 2006 - August 2006
Job Staples Retail Management
Industry Retail
Experience
Staples  April 2013 - Present
Staples  June 2012 - April 2013
Staples  April 2007 - March 2013
Walgreens  September 2006 - April 2007
TCIM Services   January 2006 - August 2006

Skills
Sales, Management, Inventory Management, Merchandising, Inventory Control, Loss Prevention, Customer Satisfaction, Customer Service, Store Management, Retail, Cold Calling, Sales Management, Sales Process, Salesforce.com

Education
Cameron University   2007 — 2011
In Progress, Marketing

Christine Vera Christine Vera Greater Denver Area Details
Christine Vera's TCIM Services Experience March 2010 - June 2011
Job Vice President, Global Operations at TeleTech
Industry Executive Office
Experience
TeleTech  July 2014 - Present
TeleTech  July 2011 - July 2014
TCIM Services   March 2010 - June 2011
TCIM Services   2008 - 2010
TCIM Services   February 2006 - February 2008
ACS  2004 - 2006
T-Mobile  2002 - 2004
StarTek  2002 - 2004
TeleTech  1999 - 2003
TeleTech  1999 - 2001

Skills
Client Services, Sales Operations, Account Management, Client Acquisition, Complex Sales, International Business, Outsourcing, Outsourcing Management, Nearshore, Leadership, Process Improvement, Strategic Planning, Customer Experience, Operations Management, Cross-functional Team..., Program Management, Financial Services, Strategy, P&L Management, CRM, Call Centers, Customer Acquisition, BPO, Management, Contact Centers, Workforce Management, Vendor Management, Business Intelligence, Contract Negotiation, Business Development

Education
Radford University - College of Business and Economics   1987 — 1992

Ritchie Yan Ritchie Yan Tucson, Arizona Area Details
Ritchie Yan's TCIM Services Experience June 2008 - July 2008
Job Theoretical Topological Cosmologist and Multiverse Enthusiast
Industry Museums and Institutions
Experience
Theoretical Topological Cosmologist and Multiverse Enthusiast   January 2011 - Present
Galaxy Zoo   February 2010 - Present
Cosmology, Topology, Space, Astronomy Enthusiast, Archivist and Collector   January 2010 - Present
Planetarium / Museum / Website Design Assistant & Library & Book Stock Personnel and Volunteer   January 2009 - Present
University of Arizona Flandrau Science Center   July 2009 - January 2011
Arizona State Museum - University of Arizona   March 2009 - June 2010
Friends of the Pima County Public Library   February 2009 - June 2010
University of Arizona Libraries - Special Collections   May 2009 - June 2009
Parker Consulting LLC   August 2008 - October 2008
TCIM Services   June 2008 - July 2008

Skills
Physics, Astronomy, Science, Museums, Research, Statistics, Books, Astrophysics, Educational Outreach, Nonprofits, Customer Service, HTML, Fractals, Web Design, Fortran, Public Speaking, Social Media, Teaching, Cosmology, Library Science, Tax Preparation, Call Centers, Retail Displays, Store Displays, Teleservices, Volunteering, Information Science, C++ Language, Dreamweaver, WordPress, Tax Software, Graphic Design, Computer Graphics, Online Research, Community Outreach, Data Analysis, Microsoft Office, Topology (Mathematics), Telelphone Interviewing, Computer Proficiency, Internet Experience, Non-profit Volunteer, Library Studies, Internet Research, Museum Studies, Cosmogony, Homotopy (Mathematics), Theoretical Cosmology, Archaeoastronomy, Topological Cosmology

Education
World Science U.

Internal Revenue Service   2010 — 2010
Volunteer Income Tax Assistance: Tax Training

Arizona Public Media   2009 — 2009
Volunteer Orientation

University of Arizona Flandrau Science Center   2009 — 2009
Volunteer Orientation

Goodwill's Career Training Center   2008 — 2008
Ready to Earn: Teleservices / Computer / Customer Service:Training Program

Parker Consulting LLC   2008 — 2008
Telephone Interview Training

TCIM Services   2008 — 2008
Qwest Communications Services and Products / Customer Service Training

University of Arizona   2003 — 2004
Philosophy of Physical Science Graduate Courses

University of Arizona   1998 — 2003
Philosophy, Archaeoastronomy

Pima Community College   1996 — 2000
Liberal Arts

Jason Riddle Jason Riddle Little Rock, Arkansas Area Details
Jason Riddle's TCIM Services Experience 2007 - 2009
Job Inside Sales ManagerNational Accounts at ORS Nasco
Industry Wholesale
Experience
ORS Nasco  December 2013 - Present
Hope Hospice  April 2012 - December 2013
Level 3 Communications  January 2011 - April 2012
Tulsa Select   May 2009 - February 2011
TCIM Services   2007 - 2009
wyndham vacation ownership  2005 - 2007

Skills
Change Management, Product Development, Sales, Information Technology, Account Management, Team Management, Direct Sales, Telecommunications, Sales Management, Leadership, Training, Call Centers, Customer Satisfaction, Management, B2B, CRM, Budgets, Team Building, Managed Services, Solution Selling, Marketing, Team Leadership, Sales Process, Cold Calling, Customer Retention, Selling, Salesforce.com

Education
University of Arkansas at Little Rock, William H. Bowen School of Law   2014 — 2017

Oklahoma State University   2009 — 2012
"BS", History

Tulsa Community College   2005 — 2007
assoiciate, history

Charles Hearne Charles Hearne Houston, Texas Area Details
Charles Hearne's TCIM Services Experience January 2007 - June 2008
Job Executive Relations Manager at Prison Entrepreneurship Program
Industry Nonprofit Organization Management
Experience
Prison Entrepreneurship Program  May 2015 - Present
Prison Entrepreneurship Program  May 2013 - May 2015
Prison Entrepreneurship Program  October 2012 - May 2013
TCIM Services   January 2007 - June 2008

Skills
Volunteer Management, Fundraising, Entrepreneurship, Public Speaking, Team Building, Nonprofits, Customer Service, Grants, Grant Writing, Strategic Planning, Microsoft Word, Microsoft Excel, Event Planning, Program Development, Philanthropy, Team Leadership, Teaching, Project Management, Event Management, Public Relations, Social Media, Research, Salesforce.com, Board Development, Facebook, Twitter, CRM, salesfor, Time Management, Leadership, Microsoft Office

Education
Houston Community College   2013 — 2015
Associate of Science (A.S.), Finance, 3.85 Cumulative GPA

Michelle McCool Michelle McCool Paris, Texas Details
Michelle McCool's TCIM Services Experience October 2008 - August 2012
Job Account Executive at Eclipse Professional Services
Industry Staffing and Recruiting
Experience
Eclipse Professional Services   March 2013 - Present
TCIM Services   October 2008 - August 2012

Skills
Sales, Recruiting

Education
North Lamar High School

Paris Junior College

Deanna McLemore Deanna McLemore Tucson, Arizona Area Details
Deanna McLemore's TCIM Services Experience September 2010 - September 2011
Job at
Industry Telecommunications
Experience
C3/CustomerContactChannels, Inc.   September 2011 - Present
TCIM Services   September 2010 - September 2011
TCIM Services, Inc   January 2000 - January 2010
TCIM Services   2003 - 2007

Skills
Customer Satisfaction, Telecommunications, Operations Management, Team Leadership, Customer Service, Account Management, Leadership, Wireless, Organizational..., Microsoft Office, Process Improvement, Inbound Marketing, Training, Management

Education
University of Phoenix   2007 — 2009
Bachelor of Science, Business Management

University of Arizona   2000 — 2007
Undergraduate Studies in Business & Spanish, Language study, writing, communications and introduction to management studies

Lorchi Lo - MBA Lorchi Lo - MBA Leawood, Kansas Details
Lorchi Lo - MBA's TCIM Services Experience January 2009 - January 2010
Job Interim Dean of Foundations Faculty at Grantham University
Industry Higher Education
Experience
Grantham University  January 2015 - Present
Grantham University  March 2014 - Present
Grantham University  August 2013 - March 2014
DeVry University  January 2011 - August 2013
Heald College  September 2010 - January 2011
TCIM Services   January 2009 - January 2010
Cintas  June 2006 - August 2008

Skills
Cold Calling, Customer Satisfaction, Customer Service, Recruiting, Program Management, Customer Retention, Business Networking, Account Management, Sales, Telemarketing, New Hire Orientations, Training, Interviewing Skills, Leadership, Communicative Skills, Lifestyle Counseling, Management, Time Management, Human Resources, Student Recruiting, Conflict Resolution, Student Affairs, Employee Relations, Performance Management, Team Building, Career Counseling, Coaching, Enrollment Management, Leadership Development, Career Development, Interviews, Team Leadership, Job Search Strategies, Talent Acquisition, Admissions, Call Centers, Resume Writing, Retaining Customers, Staff Development, College Recruiting, Higher Education, Salesforce.com, Hiring, Employee Training, Campus, Adult Education, Job Fairs, Facilitators, Presentations, CampusVue

Education
Creighton University   2013 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General

Keller Graduate School of Management of DeVry University   2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services

Keller Graduate School of Management of DeVry University   2011 — 2013
Graduate Certificate, Health Service Management, 3.8

Dana College. Blair   2001 — 2006
B.S.B.A, Business Management

Omaha North   1998 — 2001
Diploma

Donald Pinkerton Donald Pinkerton Houston, Texas Details
Donald Pinkerton's TCIM Services Experience 2007 - 2008
Job Director of Operations at S4 communications
Industry Telecommunications
Experience
S4 communications  September 2008 - Present
TCIM Services   2007 - 2008

Skills
Telecommunications, Direct Sales, Sales Management, Solution Selling, Managed Services, Channel, Call Centers, New Business Development, Account Management, Sales Operations, B2B, Leadership, Coaching, Customer Satisfaction, Outsourcing, Customer Experience, CRM, Customer Retention, Team Leadership, VoIP

Education
Rice University   1999 — 2003
BA Science, Managerial Studies

Tanna Sherrill Tanna Sherrill Greater Detroit Area Details
Tanna Sherrill's TCIM Services Experience May 2009 - August 2009
Job Guest Service Representative I at The Disney Store
Industry Consumer Services
Experience
The Disney Store  September 2013 - May 2014
Pita Pit  August 2012 - August 2013
Subway  April 2011 - August 2012
Little Dooey of Oxford, MS   August 2010 - March 2011
TCIM Services   May 2009 - August 2009

Skills
Customer Service, Customer Retention, Sales, Problem Management, Customer Satisfaction, Leadership, Management, Customer Experience, Coaching, Direct Sales, Food, Time Management, Data Entry, Cashiering, Inventory Management, Retail Sales, Retail, Teamwork, Social Networking, Merchandising, Outlook, Loss Prevention, Team Leadership, Training

Education
University of Mississippi   2009 — 2012
B.A., Religious Studies, Spanish, History

Western Michigan University   2008 — 2009
French Language and Literature

Pam Hightower Pam Hightower Longview, Texas Details
Pam Hightower's TCIM Services Experience July 1998 - February 2009
Job Owner operator dispatcher
Industry Transportation/Trucking/Railroad
Experience
Self-employed  March 2009 - Present
TEXAS HOME HEALTH  February 2009 - June 2011
TCIM Services   July 1998 - February 2009

Skills
Public Relations,...

Education
Kilgore College   2012 — 2013
Pre-Nursing Studies

LONGVIEW HIGH   1976 — 1979

Will Davis Will Davis Oklahoma City, Oklahoma Area Details
Will Davis's TCIM Services Experience August 2005 - June 2006
Job OSC Water & Waste Technician I at Chesapeake Energy
Industry Oil & Energy
Experience
Lindstrom Technology   May 2013 - August 2014
Dell  May 2010 - March 2013
Dell  May 2008 - May 2010
Dell  October 2007 - May 2008
Dell  August 2006 - October 2007
TCIM Services   August 2005 - June 2006
Convergys  May 2005 - August 2005
Meadow Brook Acres   February 2004 - February 2005
Sbarro  2000 - January 2004
Mowing Lawns   2001 - 2002

Skills
Salesforce.com, Channel Partners, Sales Operations, Cloud Computing, Dell Computers, Storage, Solution Selling, Account Management, SMB, Sales, Networking, Compellent, Dell PowerEdge Servers, Managed Services, Microsoft Licensing, VMware, Servers, Team Leadership, SAN, Dell Workstations, Dell KACE, Resellers, Works well individually, Avaya, B2B, Microsoft Excel, Microsoft Word, Sonicwall, Building Relationships, Dell PowerVault, Communication, Works well with a team, Always Punctual, Reliable, Telemarketing, Leadership, DOMS, IDD, Maintaining..., Persistency, Accessibility, Dispatching, Water Types, Water Management, Waste Management, Vendor Relationship..., Problem Solving, P2P, Cygnet, Oil & Gas

Education
Oklahoma City Community College   2004 — 2006

Norman High School   1999 — 2004
High School Diploma, 3.4 GPA throughout High School

evan hobbs evan hobbs Norman, Oklahoma Details
evan hobbs's TCIM Services Experience 2011 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
TCIM Services   2011 - 2012
Kum & Go  May 2011 - August 2011
The Home Depot  May 2011 - August 2011
University of Oklahoma  September 2009 - May 2011
TCIM Services   May 2007 - August 2007
Kum & Go  March 2006 - March 2007
McDonald's Corporation  March 2005 - March 2006

Skills
10 Key, Typing, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Databases, Data Entry, Data Analysis, Risk Management, Customer Service, IT Service Management

Education
University of Oklahoma   2009 — 2014
100-112 credits, Art History, Criticism and Conservation

Tulsa Community College   2007 — 2009
Associate of Arts (A.A.), Art History, Criticism and Conservation

Valeriano Romero Valeriano Romero Tucson, Arizona Details
Valeriano Romero's TCIM Services Experience February 2006 - November 2011
Job Staff Accountant at The ILS Company
Industry Logistics and Supply Chain
Experience
The ILS Company   September 2012 - January 2014
Arizona Eye Consultants   November 2011 - August 2012
TCIM Services   February 2006 - November 2011
TCIM Services   November 2005 - February 2006
TCIM Services   March 2004 - November 2005
TCIM Services   December 2003 - March 2004
TCIM Services   July 2003 - December 2003

Skills
Writing, Spanish, Call Center, Microsoft Office, English, Microsoft SQL Server, Enterprise Manager, Microsoft Excel, Call Centers, Training, Accounting, Financial Analysis, Accounts Receivable, Financial Accounting, Accounts Payable, Outlook, Customer Service, Teamwork, Leadership, Process Improvement

Education
University of Arizona, Eller College of Management   2009 — 2011
Bachelor of Science in Business Administration, Finance

Pima Community College   2006 — 2009
Associate of Business Administration, Business

Ryan Boorse Ryan Boorse Scottsdale, Arizona Details
Ryan Boorse's TCIM Services Experience May 2008 - August 2009
Job Sales Executive at Yelp
Industry Marketing and Advertising
Experience
Yelp  June 2015 - Present
Campus Special (acquired by Chegg, Inc.)   June 2014 - December 2014
ADP  May 2014 - June 2014
Campus Special  August 2013 - January 2014
Campus Special  May 2013 - September 2013
Emergency Audio Response Systems   September 2009 - October 2010
TCIM Services   May 2008 - August 2009

Skills
Microsoft Excel, Microsoft Word, Facebook, Social Networking Sites, Data Entry, Typing, Multitasking Skills, Organization, Time Management, Networking, Direct Sales, Marketing, Advertising Sales, Cold Calling, SPSS, Account Management, B2B Marketing, Sales, Advertising, Event Planning, Social Media Marketing, Salesforce.com, Lead Generation, Social Media, Marketing Communications, Training, B2B, Market Research, Management, Online Advertising, Sales Presentations, Online Marketing, Marketing Strategy, Leadership, Teamwork, Digital Marketing, Event Management, PowerPoint, Microsoft Office, Public Speaking, Product Marketing, Fundraising, New Business Development

Education
University of Arizona, Eller College of Management   2012 — 2015
Bachelor of Science (B.S.), Marketing, 3.6

University of Arizona   2012 — 2013
Minor in Communications, Communications, 3.5

Pima Community College   2007 — 2012
Associate of Business, Business Administration and Management, General

Debbie McCall Debbie McCall Claremore, Oklahoma Details
Debbie McCall's TCIM Services Experience March 2009 - November 2012
Job Hospitality Professional
Industry Hospitality
Experience
TCIM Services   March 2009 - November 2012
Cherokee Casino-Will Rogers Downs (WRD)   February 2007 - February 2009
Ihotelsolutions   March 2005 - March 2006
Hilton Garden Inn/Radisson Hotel   October 2001 - October 2003
Lexington Hotel Suites   June 2000 - June 2001
Adam's Mark Hotel  June 1996 - June 2000

Skills
Customer Service, Account Management, Microsoft Office, Customer Satisfaction, Leadership, Data Analysis, Event Management, Contract Negotiation, Budgets, Marketing Strategy, Training, Strategic Planning, Marketing Analysis, Trade Shows, Direct Sales, Hospitality, Inventory Management, Team Leadership, Market Analysis, PowerPoint, Sales, Forecasting, Marketing, Sales Management, Management, Event Planning, Team Building, Public Relations, Teamwork, Microsoft Excel, Microsoft Word, Hotels, Operations Management, Social Media Marketing, Leadership Development, Outlook

Education
Rogers State University
Associate's degree, Business Administration and Management, General

Daisha Mays Daisha Mays Oklahoma City, Oklahoma Area Details
Daisha Mays's TCIM Services Experience June 2011 - January 2012
Job Independent Recording Artist at 187 Entourage Tulsa
Industry Media Production
Experience
The Entourage Tulsa   August 2010 - Present
The Entourage Tulsa   2008 - Present
West Corporation  September 2012 - December 2012
TCIM Services   June 2011 - January 2012

Skills
Digital Photography, Web Design, Music Production, Studio Recording, Performing Arts, Creative Writing, Adobe Creative Suite, Pro Tools

Education
Tulsa Community College   2012 — 2014
Digital Communication and Media/Multimedia

Oklahoma State University   2010 — 2011

Catherine Scherer Catherine Scherer Hockessin, Delaware Details
Catherine Scherer's TCIM Services Experience August 1994 - March 1999
Job Senior Manager Controls Management at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase  May 2013 - Present
Chase Card Services  July 2006 - Present
Citi  May 2000 - January 2006
TCIM Services   August 1994 - March 1999

Skills
Cross Functional..., Complexity Management, Strategic Initiatives, Customer-focused, Financial Results

Education
University of Delaware   1990 — 1994
Bechelor of Arts, History & Political Science

Ursuline Academy

Mahfuz Kabir, EIT Mahfuz Kabir, EIT Fort Collins, Colorado Area Details
Mahfuz Kabir, EIT's TCIM Services Experience June 2008 - August 2008
Job Process Engineer II at HollyFrontier Corporation
Industry Oil & Energy
Experience
HollyFrontier Corporation  July 2015 - Present
CVR Energy, Inc.   June 2013 - June 2015
John M. Campbell & Co.   August 2012 - June 2013
OK-Solutions   November 2011 - May 2012
Surbec Environmental LLC   June 2011 - December 2011
AvPro Inc.  January 2011 - May 2011
University of Oklahoma  August 2009 - December 2010
TCIM Services   June 2008 - August 2008

Skills
Chemical Engineering, P&ID, Process Engineering, Process Simulation, Microsoft Office, Polymath, Microsoft Excel, Gas, Microsoft Word, Petroleum, Engineering, Pro/II, Matlab, Process Flow Diagrams, Heat & Material Balances, VBA, Minitab, Microsoft PowePoint, Piping &..., Designing Heat..., Microsoft Visio, High Pressure Liquid..., Centrifugation, PowerPoint, Refining, Piping

Education
University of Oklahoma
B.S, Chemical Engineering

Norman High School

American International School - Dhaka

Stephanie Hearne Stephanie Hearne Paris, Texas Details
Stephanie Hearne's TCIM Services Experience April 2011 - May 2011
Job Retail Professional
Industry Retail
Experience
Kroger  2011 - 2012
TCIM Services   April 2011 - May 2011

Skills
Store Operations, Phone Etiquette, Phone Skills, Data Entry, Cashiers, Customer Service, Customer Satisfaction, Customer Experience

Education
Paris Junior College   2011 — 2014
none, Radiology Technician

Paris High School   2008 — 2012
GED, Basic Skills and Developmental/Remedial Education

Clayton Dorris Clayton Dorris Oklahoma City, Oklahoma Area Details
Clayton Dorris's TCIM Services Experience November 2001 - August 2008
Job Digital Marketing | Project Management | Business Development
Industry Marketing and Advertising
Experience
BigWing Interactive  September 2014 - Present
Groundfire Media   November 2011 - Present
OPUBCO Communications Group  May 2014 - September 2014
Martial Arts Industry Association (MAIA)   February 2011 - May 2014
StoneHouse Marketing Services   May 2008 - November 2010
TCIM Services   November 2001 - August 2008

Skills
Social Media Marketing, Marketing Strategy, Advertising, Blogging, Social Media, Email Marketing, Direct Marketing, Social Networking, Online Marketing, Facebook, Marketing Communications, Direct Mail, Digital Marketing, Brand Development, Copywriting, Trade Shows, Online Advertising, Social Media Measurement, YouTube, Marketing Management, Integrated Marketing, Marketing Research, Sales Management, Social Marketing, Viral Marketing, Direct Sales, Mobile Marketing, Digital Strategy, Social Media Monitoring, Social Media Development, Twitter, Digital Media, B2B, Branding & Identity, Product Marketing, Web Content Management, Content Strategy, Affiliate Marketing, Interactive Marketing, Sports Marketing, Print Management, Storytelling, Brand Engagement, Website Copy, Online Branding, Mailings, Promotions, Writing, Event Marketing, Marketing

Education
University of Oklahoma - Price College of Business   2003 — 2008
BBA, Marketing

Oklahoma City Community College Oklahoma   2004 — 2006
Associate, Science

Bridge Creek   1993 — 2003
High School, General Studies

Sotonye Hart Sotonye Hart Greater Boston Area Details
Sotonye Hart's TCIM Services Experience January 2003 - January 2004
Job Sales Advisor
Industry Hospital & Health Care
Experience
Club Demonstration Services  October 2013 - Present
Atlantic Parking Services  September 2013 - March 2014
Bridgewell  2010 - 2011
JASPER House/ AIDS Alabama   2009 - 2010
Stephens Community Development Centre   2008 - 2009
SiTel Corporation  January 2007 - February 2008
eXerVision   January 2005 - January 2006
TCIM Services   January 2003 - January 2004

Skills
Microsoft Windows Vista..., Leadership, Social Services, Case Managment, Mental Health, Customer Service, Sales, Healthcare, Cpr Certified, Policy, Adolescents, Microsoft Word, Team Building, Microsoft Excel, Negotiation, Strategic Planning, Public Speaking, Management, Research, PowerPoint, Social Media, Change Management, Teamwork

Education
Miles College   2007 — 2010
Bachelor of Social Work, Social Work

Santa Monica College   2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Rayan Qurban Rayan Qurban Tucson, Arizona Area Details
Rayan Qurban's TCIM Services Experience August 2009 - May 2010
Job Sales Professional
Industry Management Consulting
Experience
Hardware Solutions Builders Co. Ltd. (HASOUB)   June 2013 - April 2015
IDIS  May 2012 - May 2013
Digitell Communications   December 2010 - October 2011
LongView Concepts, INC   June 2010 - November 2010
TCIM Services   August 2009 - May 2010
Afni  July 2008 - July 2009
Diamond Wireless  January 2008 - June 2008

Skills
Telecommunications, Communication Skills, Direct Sales, Customer Service, Team Management, Resourceful..., Customer Satisfaction, CRM, Sales Process, Business Development, Pre-sales, Market Research, Team Building, Key Account Management, Call Centers, Customer Experience, Team Leadership, Data Center, Sales

Education
Tucson College   2009 — 2010
Diploma, Electrical Engineering Technologies/Technicians

Flowing Wells High School   2002 — 2006
Advanced Studies Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.7/4.0 GPA

Cody Phifer Cody Phifer Detroit, Texas Details
Cody Phifer's TCIM Services Experience January 2008 - October 2008
Job Music Professional
Industry Music
Experience
Pearl Street Riot   October 2008 - Present
Cody Phifer   August 2003 - Present
Peppers II   November 2009 - April 2011
TCIM Services   January 2008 - October 2008
Michael O'Neal Band   October 2007 - October 2008
Hastings Entertainment  July 2005 - January 2007
Paris Junior College  September 2004 - December 2004
Sears, Roebuck and Co.   June 2002 - December 2002
Detroit Independent School District   August 2001 - May 2002

Skills
Singing, Songwriting, Composition, Music, Performing, Guitar, Lead Guitar, Rythm Guitar, Booking Shows, Talent Management, Live Sound, Concert Production, Event Planning, Bartending, Food Service, Computers, Operating Systems, Linux, Windows, Typing, Writing, Proofreading, Microsoft Office, Graphic Design, Photoshop, Networking, HTML, Web Design, Retail, Cash Handling Experience, Retail Category..., Customer Service, Telemarketing, Stocking, POP Displays, Retail Displays, Multitasking Skills, Vintage Clothing, Ghostwriting, Guitarist, Vocalist, Music Production

Education
Detroit High School   1999 — 2003
High School Diploma

Paris Junior College
None

Greg Darr Greg Darr Tulsa, Oklahoma Area Details
Greg Darr's TCIM Services Experience November 2006 - Present
Job VP at TCIM Services
Industry Telecommunications
Experience
TCIM Services   November 2006 - Present
Northstar Exchange Corporation   March 2004 - November 2006
DirectServe Corporation   July 1999 - March 2004

Skills
Call Center Operations, Account Management, Workforce Management, Call Center, Telecommunications, Call Centers, Leadership, Avaya, CRM, Customer Satisfaction, Customer Experience, Operations Management, Vendor Management, Sales, Outsourcing, Customer Retention, BPO, Process Improvement, Contact Centers, Inbound Marketing

Education
Oklahoma State University   1989 — 1992
Marketing

Jazelle Taylor Jazelle Taylor Greater Philadelphia Area Details
Jazelle Taylor's TCIM Services Experience June 2011 - March 2012
Job Owner, Zelle Bridal Experience, Zelle Inc.
Industry Events Services
Experience
Zelle Bridal Experience, Zelle Inc.   May 2011 - Present
TCIM Services   June 2011 - March 2012

Skills
Corporate Events, Event Management, Weddings, Event Planning, Parties, Wedding Planning, Birthdays, Social Media, Entertainment, Public Relations, Live Events, Customer Service

Education
Ashworth College   2011 — 2011
Certified, Bridal Consulting

American InterContinental University   2006 — 2011
Bachelor's degree, Business Administration and Management, General

Brian Karth Brian Karth Oklahoma City, Oklahoma Details
Brian Karth's TCIM Services Experience July 2001 - September 2001
Job
Industry Information Technology and Services
Experience
HOMELAND 1251   September 2001 - Present
TCIM Services   July 2001 - September 2001

Skills
Customer Service, Customer Satisfaction, Network Technologies, Customer Relations, Supply and product..., Inventory Management, Telephone Support, Sales Operations, Staff Scheduling, Training Skills, Supervisory Skills, Data Entry, Cold Calling, Account Maintenance, Mac OS X

Education
Francis Tuttle Technology Center   2015 — 2016
Enterprise Support Technician, Network Technology

OCCC Oklahoma
Associates Degree, Business

Noble High School

Kent Burkhalter Kent Burkhalter Dallas/Fort Worth Area Details
Kent Burkhalter's TCIM Services Experience June 1998 - October 2000
Job Senior Sales Engineer at Verizon Business
Industry Information Technology and Services
Experience
Verizon Business  August 2009 - Present
Integrated Customer Solutions   October 2006 - October 2009
Verizon Business  October 2000 - October 2006
TCIM Services   June 1998 - October 2000

Skills
CTI, Genesys, Contact Centers, IVR, Telephony, Solution Architecture, SIP, Cloud Computing, Program Management, Pre-sales, VoIP, Professional Services, Call Centers, Telecommunications, Unified Communications, Integration, IP, Enterprise Software

Education
Computer Learning Center   1997 — 1998
Certified Systems Engineer, Computer and Networking

The University of Texas at Austin   1985 — 1989
Bachelors, Economics

Heather Oliver Heather Oliver Phoenix, Arizona Area Details
Heather Oliver's TCIM Services Experience December 1995 - September 2006
Job Operations Manager
Industry Telecommunications
Experience
Wells Fargo merchant services  June 2015 - Present
Grand Canyon University  August 2014 - May 2015
Televerde  May 2012 - May 2014
Lia Sophia  December 2011 - January 2013
AT&T Mobility  January 2012 - May 2012
Chase Card Services  November 2010 - January 2012
ACS  September 2006 - May 2010
TCIM Services   December 1995 - September 2006

Skills
Call Center, Customer Service, Customer Relations, Call Centers, Cold Calling, Human Resources, Leadership, Management, Change Management, Program Management, Sales, Coaching, Account Management, CRM, Direct Sales, Interviews, Salesforce.com, Strategic Planning, Team Building, Sales Management, Training

Education
Cameron University   1999 — 2003
BA, Business Management

Joyce Laubach Joyce Laubach Greater Philadelphia Area Details
Joyce Laubach's TCIM Services Experience 1999 - 2000
Job Account Manager at Microsoft
Industry Computer Software
Experience
Microsoft  May 2012 - Present
Avaya  October 2000 - April 2012
TCIM Services   1999 - 2000
AT&T  1982 - 1999

Skills
Unified Communications, Selling, Solution Selling, VoIP, SaaS, Leadership, CRM, Managed Services, Sales, Management, Telecommunications, Cloud Computing, Key Account Management, Avaya, Professional Services, Collaboration Solutions, Salesforce.com, Pre-sales, Go-to-market Strategy, IVR, Enterprise Software, Consultative Selling, Call Center, Call Centers, Channel Partners, Telephony, SIP, Direct Sales, Contact Centers, Channel Account...

Education
Eastern University
BA

Temple University
Master's

Brandon Williams Sr Brandon Williams Sr Tulsa, Oklahoma Area Details
Brandon Williams Sr's TCIM Services Experience March 2009 - May 2010
Job Customer Service at AVIS
Industry Information Technology and Services
Experience
AVIS  March 2014 - Present
Hewlett-Packard  October 2012 - November 2013
Siwel Consulting  July 2011 - September 2012
TCIM Services   March 2009 - May 2010
TCIM Services   July 2008 - March 2010
Riggs Abney Law Firm   November 2008 - February 2009
TCIM Services   September 2007 - January 2008
US Cellular  April 2007 - May 2007
Alorica  July 2006 - March 2007
Cendant  June 2005 - December 2005

Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Project Management, microsoft system center, CMIS, Active Directory, Bomgar, RDP, Adobe, HP Service Manager, NetIQ AppManager, PowerPlant, Storms, LDAP Administration, Mainframe, Telephone Skills, Remedy Ticketing System, Microsoft Servers, Training

Education
ITT TECH   2007 — 2011
Associates, Information Technology, Computer Networking System

ITT Technical Institute-Tulsa   2007 — 2011
Associate of Science (A.S.), Computer Systems Networking and Telecommunications

Rogers State University   2002 — 2004
Criminal Justice and Corrections, 3.0

Nathan Hale

Patricia A. Herbert Patricia A. Herbert Tehachapi, California Details
Patricia A. Herbert's TCIM Services Experience January 2000 - March 2000
Job Computer Support Technician
Industry Information Technology and Services
Experience
N/A  January 2008 - Present
TCIM Services   January 2000 - March 2000
McDonald's Corporation  July 1998 - May 1999

Skills
Windows, Desktop Support, Computer Hardware, Outlook, Microsoft Office, Typing, Computer Maintenance, Network Administration, Wireless Networking, Backup, Data Entry, Windows Server, Linux, Malware Analysis, People Skills, Customer Service, Commitment Control, Time Management, Situational Leadership, Troubleshooting, Operating Systems, Software Installation, Windows 7, XP, Problem Solving, Laptops, Hardware, Routers, Microsoft Office 2007, Antivirus, Computer Repair, Inventory Management, Databases, Customer Relations, Word, Teamwork, Technical Support, Windows XP

Education
Kaplan CollegeComputer Support Technician   2010 — 2011
Diploma, 2011, 3.62 GPA

Bakersfield College   2003 — 2007
In Process, General Ed/Computer Information Systems

Carl Pischansky Carl Pischansky Tucson, Arizona Details
Carl Pischansky's TCIM Services Experience November 2004 - May 2009
Job Business Management
Industry Capital Markets
Experience
TeleTech  October 2012 - July 2013
TCIM Services   November 2004 - May 2009
Arizona Aircraft Spares   March 1998 - July 2003
Ramada Inn  September 1995 - January 1998

Skills
Research, Teamwork, Microsoft Word, Microsoft Excel, Public Speaking, Social Media, Microsoft Office, Customer Service, Computer Engineering, Time Management, English, Event Planning, Facebook, Marketing, Team Leadership

Education
Brown Mackie College-Tucson   2011 — 2013
Associate of Science (AS), Business Administration and Management, General, 3.45

Ashworth College   2000 — 2001
Certificate Diploma for Small Business Management, Entrepreneurial and Small Business Operations, 3.9

ITT Technical Institute Tucson, Arizona   1990 — 1991
Associate of Science (AAS), Electronics and Computer Engineering

Ella Whitley Ella Whitley Greater New York City Area Details
Ella Whitley's TCIM Services Experience 1997 - 2000
Job Trainer | Project Manager | ITIL Consultant | Speaker | Writer
Industry Professional Training & Coaching
Experience
New Horizons CLC NH Northeast  September 2011 - March 2014
US Census Bureau  2009 - 2010
Self Employed - Independent Consultant  2006 - 2009
UBS Financial Services, Inc.   2005 - 2005
Contract Assignments  2000 - 2004
TCIM Services   1997 - 2000
Sybase, Inc.   1995 - 1996

Skills
ITIL Certified..., Microsoft Office..., Public Speaking, Project Management, PowerPoint, Microsoft Word, Outlook, ITIL Foundations..., Microsoft Excel, Business Analysis, Human Resources, Management, Visio, Leadership Development, Coaching, Account Management, Call Centers, Customer Service, Leadership, Research, Team Building, Training, Software Documentation, Program Management, Sales, Microsoft Office, Quality Assurance, MS Project, Team Leadership, Access, Organizational..., Consulting, Customer Satisfaction, Employee Training, Marketing, Instructional Design, Instructor-led Training, Cross-functional Team..., Staff Development, Training Delivery, System Administration, Change Management, Strategy

Education
New York University
Attended, Information Technologies Certificate Program

North Carolina A&T State University
Bachelor of Science, magna cum laude, Education

Alexandra Oswald Alexandra Oswald Greater Chicago Area Details
Alexandra Oswald's TCIM Services Experience January 2002 - August 2002
Job FundRaising Professional
Industry Nonprofit Organization Management
Experience
Data Exchange, Inc  May 2009 - October 2009
Habana Inn   October 2008 - February 2009
Gushers Restaurant   September 2008 - December 2008
N.E.W. Customer Service Companies, Inc   January 2008 - July 2008
Maxximus Online, Inc   May 2007 - September 2007
University of Central Oklahoma  May 2006 - May 2007
University of Central Oklahoma  January 2006 - May 2007
University of Central Oklahoma  August 2005 - January 2006
Eastern Oklahoma State College  August 2002 - May 2005
TCIM Services   January 2002 - August 2002

Education
University of Central Oklahoma   2005 — 2007
Bachelor of Science, Database Development, AI Research

Eastern Oklahoma State College   2002 — 2005
Associate of Science, Computer Science, Computer Technology

Dustin Allensworth Dustin Allensworth Oklahoma City, Oklahoma Area Details
Dustin Allensworth's TCIM Services Experience October 2003 - July 2004
Job Residential Resale Manager at ADT Security Services
Industry Security and Investigations
Experience
ADT Security Services  October 2011 - Present
ADT Security Services  June 2009 - October 2011
UNIT Drilling Co  May 2006 - August 2006
TCIM Services   October 2003 - July 2004

Education
Oklahoma State University   2002 — 2008
BS in Engineering Technology, Fire Protection and Safety Technology

Jonathan Crockett Jonathan Crockett Syracuse, New York Area Details
Jonathan Crockett's TCIM Services Experience January 2001 - January 2002
Job Systems Engineer at Harris RF Communications
Industry Information Technology and Services
Experience
Harris RF Communications  September 2013 - Present
Oneida Nation Enterprises, Turning Stone Resort and Casino  September 2012 - September 2013
Commercial Painting   July 2012 - July 2012
United States Army  September 2003 - January 2009
Qwest Wireless  January 2002 - January 2003
TCIM Services   January 2001 - January 2002

Skills
SQL Server, Logical Data Modeling, Linux, Cisco Catalyst Switches, Cisco Networking Devices, IP PBX, Avaya IP Telephony, VLSM, Network Administration, Microsoft SQL Server, Troubleshooting, Wireless Networking, Network Security, Cisco Technologies, Switches, Routers, Networking, Firewalls, Network Design

Education
Syracuse University   2012 — 2016
Master's Degree, Telecommunications & Network Management

Syracuse University   2009 — 2012
Bachelor of Science (BS), Information Systems Management & Technology

Paul Silsby Paul Silsby Fort Myers, Florida Area Details
Paul Silsby's TCIM Services Experience November 2000 - April 2011
Job Client Strategies Managaer at J. Lodge LLC
Industry Professional Training & Coaching
Experience
J. Lodge LLC   September 2013 - Present
GC Services  May 2011 - August 2013
TCIM Services   November 2000 - April 2011
Romulus Inc   November 1995 - November 2000

Skills
Data Analysis, Training, Employee Training, Communication, Microsoft Excel, Customer Service, Customer Satisfaction, Customer Retention, Employee Relations, Employee Engagement, Microsoft Word, PowerPoint, Budgets, Telecommunications, Telephone Skills, Telemarketing, Client Liaison, Vendor Management, Leadership, Management, Call Centers, Team Leadership, Process Improvement, Team Building, CRM, Performance Management, Coaching, Operations Management, Strategic Planning

Education
Pima Community College   2003 — 2007
Associate of Science (A.S.), Small Systems Network Analyst

Dave Wienecke Dave Wienecke Walnutport, Pennsylvania Details
Dave Wienecke's TCIM Services Experience 1996 - 1997
Job Process Improvement Manager
Industry Consumer Services
Experience
Telerx  August 2006 - July 2014
Ross Simons  2004 - 2006
NewRoads Distribution, LLC   1998 - 2001
TCIM Services   1996 - 1997

Skills
Process Improvement, Six Sigma, Training, Quality Assurance, Call Centers, Customer Experience, Data Analysis, Operations Management, Contact Centers, Analytics, Metrics, Change Management, Project Management, Business Process..., Workforce Management, Contact Center..., Business Intelligence, Customer Service, Outsourcing, BPO, CRM, Cross-functional Team..., Customer Retention, Access, Team Leadership, Inbound Marketing, Management, Performance Management, MS Project, Vendor Management, Customer Satisfaction, Call Center Development, Healthcare, Minitab, Microsoft Office, Leadership, Contact Center..., Sales, Catalogs, Problem Solving, ISO Auditor Trainer, ISO Auditor, Distribution Center, Mentoring, Analysis, Program Management, Coaching

Education
Lycoming College   1988 — 1993
BA, Psychology, Religion and Philosophy

Merck   2007 — 2007
Six Sigma Green Belt, Lean Six Sigma Process Improvment

DeShawn Buckley DeShawn Buckley Tulsa, Oklahoma Details
DeShawn Buckley's TCIM Services Experience August 2011 - February 2012
Job The Personality you Need on your Team..
Industry Executive Office
Experience
Oklahoma Department of Human Services  December 2013 - Present
Tulsa Community College-FACET Center   July 2013 - Present
A Child's Place Nursery Center   May 2013 - August 2013
Tulsa Educare, Inc.   April 2013 - April 2013
Cavalry Portfolio Services  October 2012 - March 2013
TCIM Services   August 2011 - February 2012
Warehouse Market  July 2008 - May 2010
Subway  September 2007 - February 2008

Skills
Time Management, 10 Key, Access, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Teamwork, Call Centers, Accounts Receivable, QuickBooks, Inventory Management, Customer Satisfaction, Telephone Skills, Human Resources

Education
Tulsa Community College   2013 — 2016
Associate of Arts (A.A.), American Sign Language (ASL)

OSU-IT   2013 — 2014
Associate of Applied Science, Arts & Science

Tulsa Technology Center-Peoria Campus   2012 — 2013
Microsoft Specialist, Office Management and Supervision

Eiron Ledesma Eiron Ledesma Sugar Land, Texas Details
Eiron Ledesma's TCIM Services Experience November 2007 - February 2009
Job MWD Field Engineer
Industry Oil & Energy
Experience
Halliburton  October 2011 - February 2015
TENNANT CONSTRUCTION,   January 2010 - July 2011
TCIM Services   November 2007 - February 2009
Abercrombie and Fitch  May 2007 - November 2007
Northeastern State University  August 2005 - January 2007
Northeastern State University  August 2003 - August 2005
Indian Hills Community College  January 2001 - August 2003

Skills
Onshore, Petroleum, Gas, Oilfield, Drilling, Drilling Engineering, Oil & Gas, Energy, Formation Evaluation, Upstream, Oil/Gas, Logging, Pressure, Energy Industry, Management, Customer Service, Leadership, LWD, QHSE, Oil & Gas Industry, Natural Gas, Field Development, Directional Drilling, Supervisory Skills, Geology, Hydraulics, Safety Management..., Project Management

Education
Northeastern State University   2003 — 2007
Bachelor of (B.Com.), Health Services/Allied Health/Health Sciences, General, 3

INDIAN HILLS COMMUNITY COLLEGE   2001 — 2003
Associate, Science

Sean Bode Sean Bode Greater New York City Area Details
Sean Bode's TCIM Services Experience February 2010 - January 2011
Job Freelance Film Editor
Industry Motion Pictures and Film
Experience
Freelance  January 2009 - Present
n/a - currently unemployed  January 2000 - Present
TCIM Services   February 2010 - January 2011
Ackerman McQueen  August 2008 - November 2008

Skills
Film Acting, Film Editing, Color Correction, Premiere, After Effects, Final Cut Pro, Microsoft Office, Photoshop, Final Cut Pro 7, Final Cut Pro X, Avid Media Composer, Celtx, LiveType, Color Grading, Adobe Creative Suite, Film, Video

Education
Oklahoma City University   2002 — 2011
Bachelor of Fine Arts (B.F.A.), Cinematography and Film/Video Production

Veronica E Raj Veronica E Raj Tulsa, Oklahoma Area Details
Veronica E Raj's TCIM Services Experience October 2009 - March 2010
Job Business Owner at VeRajArt
Industry Design
Experience
Knot by Knot Etc   September 2012 - Present
VERajArt   2000 - Present
Bit by Bit  2011 - 2013
TCIM Services   October 2009 - March 2010
QuikTrip  August 2006 - August 2008
Tom Thumb Grocery  2005 - 2006

Skills
Graphic Design, Social Media, Creative Writing, Art, Varied Design, Mixed Media, Handmade Jewelry, Jewelry, Jewelry Design, Activism, Public Relations, Social Media Marketing, Media Relations, Volunteering, Non-profit Volunteer, Therapeutic Horseback..., Special Needs, Environmental Awareness, Environmental Science, Writing, Editing, Adobe Creative Suite

Education
American InterContinental University   2010 — 2011
Associate of Arts (A.A.), Business Administration and Graphic Design, 4.0

Cedar Crest College   2003 — 2004
BS/A - incomplete, Liberal Arts and Sciences/Liberal Studies, 3.8

Brigitte Williams, MBA Brigitte Williams, MBA Wichita Falls, Texas Details
Brigitte Williams, MBA's TCIM Services Experience January 2006 - December 2006
Job Office Administration
Industry Health, Wellness and Fitness
Experience
New Leaf Behavioral Health, LLC   August 2013 - May 2014
HSBC Card Services  November 2006 - August 2010
TCIM Services   January 2006 - December 2006

Skills
Organizational..., Organizational..., Strategic Planning, Retail Management, Records Management, Auditing, Customer Satisfaction, Retail, Sales Management, Quality Assurance, Collections, Customer Negotiations, Persuasive Writing, Microsoft Excel, Social Perceptiveness, Time Management, Payroll, Coordination, Operational Analysis, Business Decision Making, Critical Thinking, Complex Analysis, Persuasiveness, Leadership, Lotus Notes, Account Management, Sales, Hiring, Policy, Training, Employee Relations, Customer Service, Team Building

Education
American InterContinental University   2009 — 2011
MBA, Organizationa Psychology & Development

Career Point College   2005 — 2005
Certificate, Accounting Clerk

Southern Nazarene University   2002 — 2003
Bachelors of Science, Family Studies & Gerontology

Tulsa Community College   1986 — 1990
AA, Liberal Arts

James Bata James Bata Tulsa, Oklahoma Area Details
James Bata's TCIM Services Experience March 2010 - Present
Job Director of Customer Care
Industry Wholesale
Experience
ORS Nasco  September 2013 - Present
TCIM Services   March 2010 - Present
Salesgenie.com  June 2006 - October 2009
SalesLeadsUSA.info / infoUSA   May 2003 - June 2006
APAC Customer Services  June 2001 - April 2003
APAC Customer Services  July 1998 - June 2001
ITI Marketing Services  April 1997 - July 1998
APAC Customer Services  1994 - 1996
Teleconnect  1986 - 1989

Skills
Call Center, Account Management, CRM, Team Building, Customer Retention, Lead Generation, Call Centers, BPO, Change Management, Customer Satisfaction, Customer Service, Executive Management, Inbound Marketing, Leadership, Management, Operations Management, P, Process Improvement, Sales, Sales Management, Selling, Strategic Planning, Telecommunications, Time Management, Training, Vendor Management

Education
Morningside College   1983 — 1985
Criminal Justice and Spanish

Marcy Payne Marcy Payne Tulsa, Oklahoma Details
Marcy Payne's TCIM Services Experience June 1991 - September 2012
Job Vice President Operations for Work@Home division at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel  November 2014 - Present
iPacesetters, LLC.   January 2012 - November 2014
TCIM Services   June 1991 - September 2012
APAC Customer Services  June 1994 - January 1996

Skills
Call Center, Operations Management, Call Centers, Telecommunications, Outsourcing, Customer Experience, VoIP, BPO, Telemarketing, B2B, Customer Retention, Workforce Management, Customer Satisfaction, Contact Centers, CRM, Inbound Marketing, Vendor Management, Management, Leadership, Strategy, Six Sigma, Human Resources, Account Management, Process Improvement, Call Center Development, Employee Engagement, Performance Management, Team Management, Team Leadership, Team Building, Lead Generation, Executive Management, Service Delivery, Customer Acquisition, Training, Customer Service, Sales, Program Management, Recruiting, Strategic Planning, Sales Management, Coaching, New Business Development, Business Development

Education
University of Central Oklahoma   1990 — 1995

University of Central Oklahoma

Amy Burdick Amy Burdick Oklahoma City, Oklahoma Area Details
Amy Burdick's TCIM Services Experience August 1999 - October 2001
Job CFO at Arteq Consulting
Industry Telecommunications
Experience
Cox Communications  October 2001 - Present
Cox Communications  2001 - 2010
Arteq Consulting   May 2002 - December 2009
TCIM Services   August 1999 - October 2001
TCIM Services   1999 - 2001

Education
Butler Community College   1993 — 1995

Craig McCall Craig McCall Tulsa, Oklahoma Area Details
Craig McCall's TCIM Services Experience April 1996 - April 1998
Job Instructor
Industry Telecommunications
Experience
US Cellular  2001 - Present
U.S. Cellular   January 2009 - December 2010
TCIM Services   April 1996 - April 1998

Skills
ADDIE, Instructional Design, Needs Analysis, Instructor-led Training, Training, Diversity Training, Youth Organizations, Acting, Leadership Trainer, Dance, Leadership, Training Delivery, Leadership Development, Employee Relations, Sales, Employee Training, Talent Management, Customer Retention, Coaching, Workshop Facilitation, Performance Management, Customer Service, Learning Management, E-Learning, Organizational Learning, Organizational..., Organizational..., Career Development, Staff Development, Onboarding, Blended Learning, Training Facilitation, Performance Improvement, Employee Engagement, Adult Education, Conflict Resolution, Executive Coaching, Emotional Intelligence, Hands-on Training

Education
Northeastern State University   1988 — 1992
B.S., Health and Human Performance

LeMont Sheppard, Jr. LeMont Sheppard, Jr. Savannah, Georgia Area Details
LeMont Sheppard, Jr.'s TCIM Services Experience August 2011 - December 2011
Job Teacher at Liberty County School District
Industry Marketing and Advertising
Experience
Liberty County School District   December 2012 - Present
Toyota of Wilmington  February 2012 - May 2012
TCIM Services   August 2011 - December 2011
US Census Bureau  April 2010 - July 2010
Cumulus Broadcasting  February 2008 - June 2009
Monarch Services  January 2003 - November 2007
Radio One  April 2000 - August 2002
Clear Channel Radio  June 1998 - February 2000

Skills
Customer Service, Broadcast, Marketing, Public Speaking, Conflict Management, Brand Development, Market Analysis, Creative Writing, Consulting, Brand Consulting, Training Management, Promotions, Journalism, Networking, Office Management, Office Administration, Youth Development, Youth Work, Youth Mentoring, Windows, Social Media, B2B, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Organization, Social Media Marketing, Sales Presentations, Social Networking, Advertising, Cold Calling, Event Management, Event Planning, Facebook, Interviews, Leadership, New Business Development, Newsletters, Online Advertising, Public Relations, Radio, Research, Retail, Sales, Sales Operations, Marketing Communications

Education
Capella University   2014 — 2016
Master of Business Administration (M.B.A.), Marketing, 4.0

Campbell University   1992 — 1998
Mass Communications, Fine Arts, 3.1

Kloteh Somah Kloteh Somah Frederick, Maryland Details
Kloteh Somah's TCIM Services Experience June 2008 - September 2011
Job Staff Technologist at Booz Allen Hamilton
Industry Computer Software
Experience
Booz Allen Hamilton  September 2014 - Present
KTL Solutions, Inc.   April 2013 - September 2014
Walmart  September 2011 - April 2013
TCIM Services   June 2008 - September 2011
Ajilon: Consultancy (Bank of America   March 2008 - June 2008
Collages.Net  January 2007 - February 2008
Spherion, King of Prussia, PA   November 2004 - January 2007

Skills
Microsoft SQL Server, ASP.NET, VB.NET, C#, Visual Studio, .NET, SQL, AJAX, JavaScript, XML, jQuery, Web Applications, HTML, ASP.NET MVC, Oracle, Software Development

Education
Temple University   2003 — 2006
Bachelor of Science, Information Science and Technology

Lansing Community College   2001 — 2003
Associate of Science (AS) Computer Science

Lorraine Stewart Lorraine Stewart Tucson, Arizona Details
Lorraine Stewart's TCIM Services Experience August 2008 - January 2009
Job Research Associate III at Ventana Medical Systems
Industry Research
Experience
Ventana Medical Systems  June 2014 - Present
University of Arizona  October 2010 - June 2014
University of Arizona  January 2010 - October 2010
University of Arizona, Office of Admissions  January 2009 - October 2010
TCIM Services   August 2008 - January 2009
Wings on Words   June 2007 - July 2007
Universidad de Sonora, XIV Scientific Investigation Lab Apprentice   May 2004 - July 2004

Skills
Research, Statistics, Science, Data Analysis, Molecular Biology, Qualitative Research, PCR, Cell Culture, Western Blotting, Microscopy, Scientific Writing, Biochemistry, Teaching, Research Design, Microsoft Office, RNA isolation, shRNA, Higher Education, Cell Biology, DNA, Molecular, Fluorescence Microscopy, RT-PCR, Transfection, Immunohistochemistry, Confocal Microscopy, Immunofluorescence

Education
University of Arizona
Bachelor of Science, Molecular and Cellular Biology

Crystal Friday Crystal Friday Tulsa, Oklahoma Details
Crystal Friday's TCIM Services Experience 2010 - 2011
Job Healthcare Administration
Industry Hospital & Health Care
Experience
Family Medicine Associates  August 2011 - Present
TCIM Services   2010 - 2011
OSU Medical Center  May 2007 - March 2009

Skills
Medisoft, PBX/ Phones, HIPAA, Nurse Aide, Microsoft Office, Microsoft Excel, Microsoft Word, Accounts Receivable, Customer Service, Data Entry, Project Planning

Education
Brown Mackie College-Tulsa   2010 — 2012
Associate's degree, Applied Science

Tulsa Job Corps

Tillo Johnson Tillo Johnson Oklahoma City, Oklahoma Area Details
Tillo Johnson's TCIM Services Experience April 2006 - May 2012
Job The Professional
Industry Individual & Family Services
Experience
PSI/Family Expectations   March 2013 - Present
Lee Primes Inc.   June 2012 - Present
Securitas  July 2012 - March 2013
TCIM Services   April 2006 - May 2012

Skills
Business Planning, Small Business..., Microsoft Office, Executive Protection, Loss Prevention, Unarmed Defensive..., Private Investigations, Private Security, Customer Service, Sales, Quality Assurance, Life Skills Development, Creative Writing, Management, Event Planning, Workplace Violence, Marketing Strategy, Training, Life Skills, Leadership Development, Coaching

Education
Missouri Southern State University

University of Central Oklahoma

Shyamal Roy Shyamal Roy Norman, Oklahoma Details
Shyamal Roy's TCIM Services Experience November 2006 - December 2006
Job Assistant Professor at Guru Nanak Institute of Technology
Industry Electrical/Electronic Manufacturing
Experience
University of Oklahoma  November 2010 - August 2011
University of Idaho  January 2007 - December 2010
University of Idaho, BAE Dept.   May 2007 - August 2009
TCIM Services   November 2006 - December 2006
Contemporary Services Corporation  September 2002 - November 2005

Skills
• PSpice/LTspice •..., •..., • XP/Vista/Windows 7 •..., Switches, Fabrication, PCB design, Transformer, Matlab, AutoCAD, C++, Microsoft Office, Labview, Programming, Simulink, MathCAD, C, Analog Circuit Design, VHDL, Signal Processing, Electronics

Education
University of Idaho   2007 — 2010
Master, Electrical Engineering

Auburn University   2001 — 2006
Bachelor, Electrical Engineering (Minor: Computer Engineering)

Central Queensland University   2000 — 2000
Bachelor, Information Systems

F.C. Fernandez F.C. Fernandez San Francisco Bay Area Details
F.C. Fernandez's TCIM Services Experience January 2005 - May 2011
Job CEO at Branch Construction LLC
Industry Construction
Experience
Branch Construction LLC.   July 2011 - Present
Branch Construction   January 1993 - Present
TCIM Services   January 2005 - May 2011
Kody   August 2002 - January 2005

Skills
Integrity/ethics, Sense of urgency, Focuses on both short..., Finance, Competitive Analysis, Financial Planners, Branding & Identity, Storyboarding, Pre-press, Code Enforcement, Contract Management, Budgets, Contract Negotiation, Strategic Planning, Project Planning

Education
Johnson and Wales University   1993 — 1994

Cornell University

Wayne K. Portlock Wayne K. Portlock Greater Philadelphia Area Details
Wayne K. Portlock's TCIM Services Experience July 1994 - July 1998
Job VP Emerging Technologies at BoardRoom Presentations Inc.
Industry Information Technology and Services
Experience
BoardRoom Presentations Inc.   September 2010 - Present
Staples  October 2007 - May 2009
Wesley College  August 2004 - May 2007
Gateway - Country Computer Stores   October 2003 - May 2004
Delaware State University  June 1999 - October 2002
TCIM Services   July 1994 - July 1998
Telerx  1998 - 1998
Explosives Technologies Inc.   1989 - 1992
Portlock Systems Inc   February 1988 - May 1991
DuPont Co  June 1974 - January 1988

Skills
Team Building, Team Leadership, Process Improvement, Public Speaking, Program Management, Microsoft Office, Business Analysis, Management, Troubleshooting, Coaching, Analysis, Vendor Management, Data Analysis, Project Planning, Access, Networking, Training, Strategic Planning, Databases, Time Management, Cross-functional Team..., Microsoft Word, Leadership, Telecommunications, Visio, Integration, Business Development, SDLC, Quality Assurance, System Administration, Customer Satisfaction, Software Documentation, Business Process..., Customer Service, PowerPoint, Organizational..., Outsourcing, Change Management, Account Management, MS Project, Sales

Education
Delaware State University   2001 — 2002
MBA-In Progress, Business Administration

Goldey-Beacom College   1977 — 1983
BS, Business Administration

University of Delaware   1972 — 1976

DeLaWarr High School '66

DeLaWarr High School '66

Trent Richardson Trent Richardson Dallas/Fort Worth Area Details
Trent Richardson's TCIM Services Experience March 2000 - March 2002
Job Webyshops.com and 1800GunsAndAmmo.com
Industry Retail
Experience
Webyshops.com   December 2014 - Present
DFW Shooting Sports LLC   October 2012 - December 2014
LBC Chemical   January 2010 - June 2011
Whitehouse Police Department   August 2004 - August 2009
Upshur County Sheriff's Office   February 2004 - August 2004
Gladewater Police Department   May 2003 - February 2004
Rusk County Sheriff's Office  July 2002 - April 2003
TCIM Services   March 2000 - March 2002

Skills
Training, Sales, Direct Marketing, Microsoft Office, Microsoft Excel, Customer Service, Outlook, Recruiting, Risk Assessment, Public Safety, Microsoft Word, Hiring, Retail, E-commerce, Photoshop, Social Media Marketing, Marketing, Marketing Strategy, Team Building, Leadership, Project Management, Security, Law Enforcement, Human Resources, Negotiation, Supplier Negotiation, Theft Prevention, Firearms, Gunsmithing, Inventory Management, Inventory Control, Customer Satisfaction, Customer Support, Customer Relations, Customer Retention, Customer Experience, Customer Acquisition, Project Planning, Police Training, Police Instruction, Merchandising, Team Leadership, Organizational..., Criminal Justice, Criminal Investigations, Guns, Patrol Tactics, Cost Reduction, Marksmanship, Profit Maximization

Education
East Texas Police Academy   2001 — 2002
Criminal Justice, Criminal Justice/Law Enforcement

Kilgore College   2000 — 2002
AA, Interdisciplinary Studies

White Oak High School   1996 — 2000
n/a, n/a

Trae Stephens Trae Stephens Tulsa, Oklahoma Area Details
Trae Stephens's TCIM Services Experience January 2003 - December 2008
Job Developer / Admin
Industry Information Technology and Services
Experience
Preferred Solutions Group   October 2009 - April 2010
TCIM Services   January 2003 - December 2008
Control Systems, Inc.   January 2002 - February 2002
Tulsa Private Security Vault   September 2001 - December 2001
First Computer Solutions   July 2000 - July 2001
Wildcatblue.com   July 2000 - July 2001
Matsushita / Panasonic   January 2000 - July 2000
First Computer Solutions   October 1999 - January 2000
PC Systems of Kentucky   August 1997 - April 1999

Skills
System Administration, Windows Server, Operating Systems, Servers, Troubleshooting, CRM, Call Centers, Microsoft SQL Server, Active Directory

Education
Tulsa Community College   1997 — 1997
Computer Science

Shaunee McKnight Shaunee McKnight Tulsa, Oklahoma Area Details
Shaunee McKnight's TCIM Services Experience November 2007 - June 2008
Job Customer Service Representative at Mazzios Italian Eatery
Industry Food & Beverages
Experience
MAZZIO'S INCORPORATION   September 2010 - July 2011
New Medical Assistant   August 2010 - July 2011
Women's Clinic  April 2011 - May 2011
BRAUM'S  March 2010 - April 2010
PRECIOUS MOMENTS DAY CARE CENTER   June 2008 - August 2009
TCIM Services   November 2007 - June 2008
2004HILLCREST HOSPITAL   September 2007 - October 2007

Education
Tulsa Community College   2007 — 2010

Community Care College

Community Care College

Community Care College

Tulsa Community College
Pre-Med

J. Anthony Thedford J. Anthony Thedford Phoenix, Arizona Area Details
J. Anthony Thedford's TCIM Services Experience November 2011 - April 2012
Job Leadership Starts Here
Industry Financial Services
Experience
TCIM Services   November 2011 - April 2012
Pendergast Elementary School Districi   September 2010 - March 2011
U.S. Department of Commerce - Census Division   November 2009 - August 2010
AST Capital Trust Company   March 2006 - April 2008
AIG Financial Advisors  January 2004 - November 2005
Charles Schwab  November 1999 - July 2001
U.S. Army   August 1988 - December 1991

Skills
Finance, Mutual Funds, Fixed Income, Financial Analysis, Financial Modeling, Investments, Leadership, Account Reconciliation, Asset Management, Budgets, Business Development, Financial Services, Recruiting, Training, Cross-functional Team..., Strategy

Education
Washington University in St. Louis - Olin Business School   2001 — 2003
MBA, Finance

Northern Arizona University   1993 — 1998
Bachelor of Science, Business Administration (Finance)

Stephen Gehringer Stephen Gehringer Greater Philadelphia Area Details
Stephen Gehringer's TCIM Services Experience March 2005 - March 2006
Job Software Engineer Sr. at Lockheed Martin
Industry Defense & Space
Experience
Lockheed Martin  April 2014 - Present
Lockheed Martin  August 2009 - April 2014
Lockheed Martin  October 2006 - August 2009
Lasko Products  March 2006 - October 2006
TCIM Services   March 2005 - March 2006

Skills
Software Engineering, Software Development, Unix, Visual Basic, Microsoft SQL Server, Java, SQL, Perl, Oracle, HTML, C#, Linux, Database Design, System Architecture, Windows, PL/SQL, Operating Systems, Pascal, Databases, Ada programming, C, Systems Engineering, Requirements Analysis, Software Requirements, Functional Requirements, System Requirements, Debugging Code, Data Warehousing, Wiki Development, Eclipse, Program Management, C++, MySQL, JavaEE, JavaScriptMVC, AngularJS, Bootstrap, Agile Methodologies, XML, Testing, Integration, JavaScript, Programming, Object Oriented Design, Web Applications, Software Design, JBoss Application Server, REST, Troubleshooting, Git

Education
The Johns Hopkins University   2008 — 2014
Master's Degree, Systems Engineering

West Chester University of Pennsylvania   2001 — 2004
BS, Computer Science, 3.65

Rutgers University-New Brunswick   1996 — 1999
Biology

Ocean City High School   1993 — 1997
High School

Brian Scelzo, FP&A Brian Scelzo, FP&A Greater Philadelphia Area Details
Brian Scelzo, FP&A's TCIM Services Experience May 2009 - August 2010
Job Senior Financial Analyst at Ellucian
Industry Computer Software
Experience
Ellucian  June 2015 - Present
IBM  February 2013 - June 2015
Kenexa, an IBM Company  June 2012 - June 2013
Kenexa  October 2010 - June 2012
TCIM Services   May 2009 - August 2010
QVC  August 2008 - December 2008
AquaTerra Asset Management   January 2008 - May 2008
Comcast Cable  June 2007 - September 2007

Skills
Finance, Accounting, Forecasting, Leadership, Account Reconciliation, Microsoft Excel, Auditing, Financial Modeling, MS Excel Pivot Tables, Revenue Recognition, V Lookups, Microsoft Office, P&L Forecasting, Financial Variance..., Financial Close Process, Revenue Modeling, Revenue Analysis, Pipeline Management, Expense Budget..., Accounts..., Oracle Financial, Office 2010, Data Mining, Tableau

Education
Villanova University   2015 — 2017
Master of Business Administration (M.B.A.), Finance & Analytics

Cabrini College   2004 — 2008
BS with Honors, Finance

Bergen County Academies   2000 — 2004
HS Diploma, Visual Arts & Graphic Communications

Robert Ketchum Robert Ketchum Tulsa, Oklahoma Area Details
Robert Ketchum's TCIM Services Experience October 1996 - February 1999
Job Transportation Project Manager II at Hilti USA
Industry Logistics and Supply Chain
Experience
Hilti USA  August 2014 - Present
Hilti  November 2013 - July 2014
Hilti  June 2010 - November 2013
Hilti  October 2007 - May 2010
Hilti  October 2005 - September 2007
Resource One  September 2004 - September 2005
Flemming   April 2003 - August 2004
Albertsons  April 1999 - May 2003
TCIM Services   October 1996 - February 1999

Skills
Operations Management, Inventory Management, Logistics, Supply Chain Management, Warehousing, Supply Chain, Inventory Control, Shipping, Transportation

Education
California State University-Chico   1989 — 1994
Bachelor of Arts (BA), Sociology

Lynda Stansbury Lynda Stansbury Houston, Texas Details
Lynda Stansbury's TCIM Services Experience June 2006 - June 2007
Job Tax Accountant at Kirby
Industry Transportation/Trucking/Railroad
Experience
Kirby  November 2013 - Present
Texas A&M University-Commerce  September 2012 - November 2013
Kirby  July 2010 - August 2012
Axley & Rode, LLP   January 2009 - June 2010
Stephen F. Austin State University  November 2007 - January 2009
TCIM Services   June 2006 - June 2007

Skills
Accounting, Journal Entries, General Ledger, Account Reconciliation, Microsoft Excel

Education
Stephen F. Austin State University   2009 — 2009
Master of Professional Accountancy, Accounting

Stephen F. Austin State University   2004 — 2008
Bachelor of Business Administration, Accounting

Trinidad Gasca Trinidad Gasca Dallas/Fort Worth Area Details
Trinidad Gasca's TCIM Services Experience March 2000 - August 2000
Job Team Lead | Senior Account Executive at ReachLocal | Fluent in Spanish
Industry Marketing and Advertising
Experience
ReachLocal  March 2015 - Present
ReachLocal  April 2014 - March 2015
ReachLocal  December 2013 - March 2014
ReachLocal  May 2013 - November 2013
Bank of America  November 2012 - May 2013
SuperMedia LLC  October 2009 - July 2011
Bank of America  December 2003 - October 2009
The CMI Group  May 2001 - November 2002
US Census Bureau  May 2000 - August 2000
TCIM Services   March 2000 - August 2000

Skills
SEM, SEO, Business Strategy, Account Management, New Business Development, Advertising, Online Marketing, PPC, Lead Generation, Online Advertising, Cold Calling, Salesforce.com, Sales, Strategy, Marketing, Customer Retention, Direct Marketing, B2B, Digital Marketing, Social Media Marketing, Market Planning, Marketing Strategy, Mobile Marketing, Social Networking, Customer Acquisition, Digital Media, Google Adwords, B2B Marketing, Google Analytics, Media Planning, Sales Management, Management, Selling, Web Marketing, Email Marketing, CRM, Small Business, Sales Presentations, Negotiation, E-commerce, Sales Operations, Marketing Communications, Marketing Management, Leadership, Social Media, Customer Service, Facebook, Sales Process, Digital Strategy

Education
Dallas County Community College   2002 — 2006
None, Business

Michael Vanderslice Michael Vanderslice Greater Philadelphia Area Details
Michael Vanderslice's TCIM Services Experience June 1995 - June 2000
Job Vice President of Sales and Marketing at Environmental Alliance, Inc.
Industry Environmental Services
Experience
Environmental Alliance, Inc.   August 2013 - Present
Environmental Alliance, Inc.   August 2010 - July 2013
Environmental Alliance, Inc.   June 2000 - August 2010
TCIM Services   June 1995 - June 2000

Skills
Remediation, Research, Training, Forecasting, Soil, Environmental Consulting, Groundwater Remediation, Environmental Compliance, Environmental..., Environmental Services, Water, Asbestos, Environmental Science, Mitigation, Phase I, Groundwater, Due Diligence, Hazardous Waste..., Sampling, Environmental..., RCRA

Education
Wilmington University   2003 — 2004
M.B.A., Sales and Marketing

University of Delaware   1995 — 2000
BS, Environmental Science

University of Delaware   1995 — 2000
BA, Biological Sciences

Daron Shade Daron Shade Tucson, Arizona Area Details
Daron Shade's TCIM Services Experience March 1996 - July 2004
Job Medically Disabled
Industry Online Media
Experience
Disability  January 2013 - Present
The University of Arizona  December 2010 - January 2013
Daron Shade Photography   July 1990 - May 2012
Sales Automation Group   August 2006 - August 2009
TCIM Services   March 1996 - July 2004

Skills
Photography, Web Design, Web Applications, Videography, Software Project..., Photoshop, PHP, JavaScript, AJAX, Film Production, Joomla, CMS, E-commerce Solutions, Commercial Photography, Corporate Portraiture, Environmental..., Studio Photography, MySQL, phpMyAdmin, LAMP, Google API, E-commerce, Video, Advertising, Graphic Design, Portraits, Social Media

Education
Franklin & Marshall College   1990 — 1993
Physics

Scott von Kleeck Scott von Kleeck Greater Philadelphia Area Details
Scott von Kleeck's TCIM Services Experience 2004 - September 2011
Job President & COO at Performance Systems Development
Industry Outsourcing/Offshoring
Experience
Performance Systems Development  October 2011 - Present
TCIM Services   2004 - September 2011
Enerwise Global Technologies  2001 - 2004
Ashton Technology Group   1998 - 2001
The Vanguard Group  1996 - 1998
Hewlett-Packard  February 1996 - 1997
Novell  June 1993 - February 1996
Univel/Unix Systems Laboratories   April 1992 - June 1993
Unix System Laboratories/AT&T Bell Laboratories   July 1984 - April 1992

Skills
Program Management, Product Development, Strategic Planning, Process Improvement, Integration, Project Planning, Project Management, Start-ups, Software Development, Management, Software Project..., Unix, Quality Assurance, Business Development, Telecommunications, CRM, Vendor Management, Call Centers, Consulting, Leadership, Outsourcing, Security, Cloud Computing, Mergers & Acquisitions, Enterprise Software, Product Management, Architecture, SaaS, IT Strategy, Operating Systems, Requirements Analysis, Business Intelligence, Enterprise Architecture, Strategy, Analysis, Business Analysis, Business Strategy, New Business Development, IT Service Management

Education
The Johns Hopkins University
Data Science Specialization

Cornell University
Executive Leadership Certificate, Strategic Planning, Scenario Planning, Raising Capital

Cornell University
Business Strategy Certificate: Achieving Competitive Advantage, Business Administration and Management

Stanford University
Certificate of Energy Innovation and Emerging Technologies Certificate, Energy Innovation and Emerging Technologies

Stevens Institute of Technology
Masters, Computer Science

University of Delaware
Bachelor's degree, Computer Science

John Sellers John Sellers Tulsa, Oklahoma Area Details
John Sellers's TCIM Services Experience September 2000 - August 2002
Job Sales Professional
Industry Management Consulting
Experience
NorthStar Memorial Group  May 2015 - Present
Service Corporation International  August 2014 - April 2015
Llano Cemetery Association   December 2013 - August 2014
Service Corporation International  April 2012 - November 2013
NorthStar Memorial Group  August 2008 - March 2012
MetLife  September 2002 - August 2008
TCIM Services   September 2000 - August 2002
Service Corporation International  April 1995 - August 2000
Memorial Park   July 1994 - August 1995
Floral Haven   February 1987 - July 1994

Skills
Information Management, Sales Management, Strategic Planning, Team Building, New Business Development, Direct Sales, Marketing Strategy, Leadership Development, Business Development, Management, Account Management, Sales, Customer Satisfaction, Coaching, Training, Recruiting, Sales Presentations, Lead Generation, Marketing, Program Management, Insurance, Cold Calling, Sales Process, Selling

Education
University of Hawaii-West Oahu   1976 — 1977
Certification, College Preparatory

Tulsa Community College   1977 — 1978
Non Degree, Journalism

Tulsa Technology Center-Riverside Campus   2007 — 2008
MCSE XP Professional, Information Technology

Richard Jinks Richard Jinks Longview, Texas Area Details
Richard Jinks's TCIM Services Experience November 2005 - April 2010
Job Area Sales Manager at Dillards
Industry Retail
Experience
Dillards  October 2013 - Present
Dillards dept store  August 2012 - Present
TCIM Services, Inc.   August 2010 - May 2011
TCIM SERVICES INC   November 2005 - May 2011
Dillards  April 2010 - August 2010
DILLARD'S, INC   March 2007 - August 2010
TCIM Services   November 2005 - April 2010
Panola College  September 2003 - January 2005
CARTHAGE CUP   January 1994 - December 2002
INT'L LONGHORSEMEN & WAREHOUSEMEN'S UNION   January 1977 - January 1993

Skills
Customer Service, Employee Relations, Call Center, Customer Satisfaction, New Hire Orientations, Team Building, Account Management, Payroll, Performance Management, Coaching, Sales Management, Human Resources, Team Leadership, Operations Management, Leadership, B2B, Retail, Recruiting, Microsoft Office, Process Improvement, Management, Interviews

Education
HEALD BUSINESS COLLEGE   1976 — 1977
1; Business

Heald College   1976 — 1977
Business

Geneica Jones Geneica Jones Greater Nashville Area Details
Geneica Jones's TCIM Services Experience May 1995 - February 2001
Job Administrative Assistant/ Volunteer Coordinator at American Lung Association in Tennessee
Industry Nonprofit Organization Management
Experience
American Lung Association in Tennessee   September 2012 - Present
March of Dimes Foundation  February 2009 - August 2012
AppleOne  November 2008 - January 2009
Community Food Bank of Eastern Oklahoma  February 2001 - August 2008
TCIM Services   May 1995 - February 2001

Skills
Fundraising, Volunteer Management, Non-profits, Event Planning, Community Outreach, Customer Service, Social Media, Microsoft Office, Team Building, Budgets, Administrative..., Office Management, Office Equipment, Office Administration, Nonprofits, Administration, Management, Data Entry, Payroll

Education
Tulsa Community College   1995 — 1997
Business Administration

Nathan Hale High School   1991 — 1995

Nathan Hale High School   1991 — 1995
Diploma

Tulsa Community College
degree, Business Administration

Brian Daniels, BSIT Brian Daniels, BSIT Broken Arrow, Oklahoma Details
Brian Daniels, BSIT's TCIM Services Experience March 2001 - October 2001
Job IT Desktop Specialist
Industry Information Technology and Services
Experience
City of Broken Arrow  June 2012 - Present
Counseling & Recovery Services of Oklahoma  July 2008 - June 2012
River Spirit Casino  July 2004 - July 2008
TCIM Services   March 2001 - October 2001
DecisionOne  November 1997 - May 1999
St. John Medical Center  July 1996 - October 1997

Skills
Help Desk Support, Windows 7, Windows Vista, Windows XP Pro, WAIK, n-lite, v-lite, ImageX, SCE, Forefront, Active Directory, Domain Controller, Wireless Networking, Routers, Switches, Cable Modems, Computer Hardware, Computer Hardware..., Computer Hardware..., Software Installation, Computer Software..., Desktop Environment, Remote Desktop, Remote Administration, Windows Server, Linux Desktop, Microsoft Office, Lync, Office Communications..., Fiber Optic Cable, Copper Cabling, Firefox, Email Clients, TCP/IP, TCP/IP protocols, DHCP, PC, Virtual PC, VNC, Hard Drives, RAM, Motherboards, power supplies, Cat5, Cat5e, Cat6, Servers, Technical Support

Education
University of Phoenix-Tulsa Campus   2007 — 2012
Bachelor of Science (BS), Information Technology

Tulsa Technology Center-Broken Arrow Campus   1995 — 1996
End User Support Specialist, Computer Business Applications

Berryhill High School   1993 — 1996
High School Diploma, High School/Secondary Diplomas and Certificates

Eric Fry Eric Fry Tyler, Texas Details
Eric Fry's TCIM Services Experience August 2011 - December 2011
Job Server at Chili's
Industry Restaurants
Experience
Chili's  July 2014 - Present
Suddenlink Communications  April 2012 - January 2014
Newell Rubbermaid  February 2011 - March 2012
TCIM Services   August 2011 - December 2011
Cinemark  April 2010 - August 2011
TCIM Services   July 2006 - March 2010

Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Support, Sales, Customer Service, Customer Experience, Telephony, Customer Retention, Team Leadership, Technical Support, Troubleshooting, Call Centers, Microsoft Excel, Microsoft Office, Leadership, Management, Time Management

Education
Texas A&M University-Commerce   2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science

Tyler Junior College   2014 — 2015
Associate of Arts (A.S.), General Studies

Paris Junior College   2007 — 2009
Mathematics

Honey Grove High School   2004 — 2007
High School Diploma

Alonzo James Alonzo James Oklahoma City, Oklahoma Details
Alonzo James's TCIM Services Experience May 2010 - September 2010
Job Seeking future employment
Industry Health, Wellness and Fitness
Experience
Oklahoma City University  August 2008 - Present
Burlington Coat Factory  May 2011 - October 2011
Foot Locker Company   May 2009 - April 2011
TCIM Services   May 2010 - September 2010
Crest Foods  March 2008 - September 2008
Lighthouse Sports Fitness and Health Center   June 2006 - February 2007

Skills
Fitness, Personal Training, Strength Training, Wellness, Fitness Training, Nutrition, Kinesiology, Exercise Prescription, Rehabilitation, Wellness Coaching, Weight Training, Injury Prevention, Functional Training

Education
Oklahoma City University   2008 — 2012
Bachelor of Science (BS), Kinesiology and Exercise Science

Oklahoma City University
Bachelor of Science, Kinesiology & Exercise Science

University of Central Oklahoma

Richard (Rick) LeVine Richard (Rick) LeVine Greater Philadelphia Area Details
Richard (Rick) LeVine's TCIM Services Experience 1997 - 1998
Job Benefits Specialist at Xerox Benefits Management
Industry Consumer Services
Experience
Xerox Benefits Management   March 2014 - Present
Leaders in Customer Service Call Center Management in the Greater Philadelphia Area   2012 - Present
Consultant  2011 - 2014
GSI Commerce  2010 - 2010
Airmed Biotech (formally Sun Biomedical)   April 2008 - 2010
AnswerNet  2006 - 2008
The Tax Authority dba Jackson Hewitt Tax Service   July 2002 - April 2006
Telespectrum Worldwide  2002 - 2003
Millennium Teleservices  1998 - 2002
TCIM Services   1997 - 1998

Skills
Call Center, Customer Relations, Marketing Strategy, Account Management, Sales Management, Customer Service, Quality Assurance, Customer Retention, Billing, Outbound, Customer Satisfaction, Vendor Management, Inbound, Telemarketing, Client Services, Workforce Management, BPO, Contact Center..., Key Performance..., Appointment Generation, Inbound Marketing, Call Centers, Management, Customer Experience, Operations Management, Training, Leadership, Outsourcing, New Business Development, Sales, Sales Process, Lead Generation, Team Building, Telecommunications, CRM, Invoicing, Sales Operations, Time Management, Interviews, Project Management, Direct Marketing, Program Management, Cross-functional Team..., Marketing, Networking, Direct Sales

Education
Syracuse University - Martin J. Whitman School of Management   1975 — 1976
MBA, Marketing

University of Toledo   1971 — 1975
BBA, Marketing

Jamesville Dewitt HS   1967 — 1971

Kenyell Walker Kenyell Walker Tulsa, Oklahoma Details
Kenyell Walker's TCIM Services Experience January 2006 - July 2008
Job Attended ITT Technical Institute
Industry Marketing and Advertising
Experience
Redhead Labs, LLC   May 2013 - Present
DJ Connections   January 2009 - Present
TCIM Services   January 2006 - July 2008

Skills
Advertising, Graphic Design, Social Media, Photoshop, Social Media Marketing, Microsoft Excel, Sales, Call Center, Customer Service, Adobe Creative Suite, Microsoft Office, Customer Satisfaction, Telemarketing, Team Leadership, Customer Retention, Customer Experience, Social Networking, PowerPoint, Account Management, Web Design, Virtual DJ, Wedding DJ

Education
ITT Technical Institute   2010 — 2012
Associate's degree, Design and Visual Communications, General

Langston University   2005 — 2007
Broadcast Journalism

high school
Associate's degree, Design and Visual Communications, General

Krystal Kibbey Krystal Kibbey Tulsa, Oklahoma Details
Krystal Kibbey's TCIM Services Experience September 2007 - August 2008
Job Student at Oklahoma State University
Industry Marketing and Advertising
Experience
Broken Arrow Loan Company   April 2011 - August 2011
Villiage Inn   September 2008 - February 2009
TCIM Services   September 2007 - August 2008
QuikTrip  January 2006 - May 2007
McDonald's Corporation  May 2004 - December 2005

Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Word, Customer Service, Marketing, Teamwork, Social Media Marketing, Advertising, Market Research, Event Planning, Facebook, Marketing Strategy

Education
Oklahoma State University   2012 — 2014

Tulsa Community College   2010 — 2012
Associate's degree, Business Administration and Management, General

Tammy Kenney Tammy Kenney Rochester, New York Area Details
Tammy Kenney's TCIM Services Experience November 1994 - November 1999
Job Personal Banker at KeyBank
Industry Accounting
Experience
KeyBank  February 2000 - Present
KEYBANK NATIONAL ASSOCIATION  February 2000 - May 2009
TCIM Services   November 1994 - November 1999
AAFES SHOPPETTE   May 1992 - May 1994

Skills
Customer Service, Management, Leadership, Training, Payroll, Sales, Accounting, Sales Management, Accounts Payable, Accounts Receivable, Cold Calling, Finance, Invoicing, Negotiation, Insurance, Financial Reporting, Interviews, Selling, Microsoft Office

Education
Genesee Community College   2010 — 2011
Associate's degree, Accounting

State University of New York, Genesee Community College   2010 — 2011
Degree: Associates, Science; Accounting

Bryant and Stratton Business Institute, Henrietta New York
Degree: Associates, Science; Accounting

Dansville Senior High School
No, acquired

Britini Medina, B.S. Britini Medina, B.S. Tucson, Arizona Area Details
Britini Medina, B.S.'s TCIM Services Experience 2005 - 2006
Job Engineering Technician at Professional Employment Group
Industry Construction
Experience
Professional Employment Group  August 2012 - Present
Carrington College  April 2008 - October 2012
Afni  2007 - 2008
American Airlines  2006 - 2007
TCIM Services   2005 - 2006

Skills
AutoCAD Architecture, AutoCAD Mechanical, AutoCAD Civil 3D, Microsoft Project, Adobe Design Programs, Conflict Resolution, Customer Service, Project Management, Managerial Skills, Digital Information..., Data Entry, Appointment Scheduling, Document Management, Purchase Orders, Deposits, Database Administration, Bill of Materials, Billing Solutions, Telecommunications, Sales, Contract Management, Leadership, Interviews, Resume Writing, Employee Relations, Student Recruiting, Staff Development, Training

Education
ITT Technical Institute   2009 — 2011
BAS, Construction/Project Management

ITT Technical Institute-Tucson   2007 — 2009
AAS, Computer Aided Drafting & Design

Sumera Aqeel Sumera Aqeel Newark, Delaware Details
Sumera Aqeel's TCIM Services Experience April 1998 - June 2012
Job Intake/Clerk Office of the Public Defenders MD
Industry Executive Office
Experience
Office of the Public Defender Maryland  June 2012 - Present
TCIM Services   April 1998 - June 2012

Skills
New Hire Orientations, Call Center, FMLA, Benefits Administration, HRIS, Employee Relations, Payroll, Employee Benefits, Customer Satisfaction, Performance Management, Training, Recruiting, Customer Service, Outlook, Workers Compensation, Process Improvement, Vendor Management, Talent Acquisition, Team Building, Coaching

Education
University of Delaware   2000 — 2003

Laurie Apostolico-Mitchell PHR Laurie Apostolico-Mitchell PHR Wilmington, Delaware Details
Laurie Apostolico-Mitchell PHR's TCIM Services Experience April 2009 - November 2011
Job Sr. Benefits Operations Analyst at Sallie Mae
Industry Financial Services
Experience
Sallie Mae  October 2011 - Present
TCIM Services   April 2009 - November 2011
TCIM Services   October 2006 - April 2009
Hirsh Industries  June 1999 - October 2006

Skills
Orientation, Interviewing, Workers Compensation, 401k, COBRA, FSA, OFCCP, Benefits, FMLA, Employee Relations, Benefits Administration, Payroll, HRIS, Microsoft Office, ADP, Open Enrollment, Human Resources, Employee Benefits, Leadership, New Hire Orientations, Interviews, Personnel Management

Education
Goldey-Beacom College   1998 — 2002
BS, Business Management Concentration in HR

Chris Dorsett Chris Dorsett Paris, Texas Details
Chris Dorsett's TCIM Services Experience 2007 - 2010
Job IT Specialist at Self Employed
Industry Telecommunications
Experience
Self Employed  June 2005 - Present
TCIM Services   2007 - 2010
TCIM Services   August 2006 - August 2007
TCIM Services   June 2006 - December 2006
TCIM Services   June 2005 - June 2006

Education
Mid-America Christian University   2014 — 2018
Managment Information Systems, Computer Science, 3.6 GPA

Texas A&M University-Commerce   2000 — 2001
Computer Information Systems, Computer and Information Sciences and Support Services, 3.0 GPA

Brandon Jones Brandon Jones Dallas/Fort Worth Area Details
Brandon Jones's TCIM Services Experience February 2008 - May 2008
Job Recruiter at ReachLocal
Industry Marketing and Advertising
Experience
ReachLocal  October 2010 - Present
Parkwood International  June 2008 - September 2010
TCIM Services   February 2008 - May 2008
Verizon Wireless  October 2005 - November 2007

Skills
Social Media Marketing, Online Advertising, Digital Marketing, SEM, PPC, Marketing Strategy, Temporary Placement, Advertising, Management, Web Marketing, Customer Acquisition, Integrated Marketing, Cold Calling, Account Management, Sales, Web Analytics, Leadership, Lead Generation, Social Networking, Strategy, Customer Retention, Search, Google Adwords, Display Advertising, Online Reputation..., Mobile Marketing, B2B, Online Marketing, Digital Media, CRM, Digital Strategy, Sales Process, Recruiting, Sales Presentations, Analytics, SEO, Marketing, SMO, Advertising Sales, Salesforce.com, Business Development, Email Marketing, Networking, Sales Management, Strategic Partnerships, Google Analytics, Interactive Marketing, Time Management, New Business Development, Social Media

Education
Southern University in Shreveport   1999 — 2000
BioChemistry

LSU Shreveport   1998 — 1999
BioChemistry

Joy Ferris Joy Ferris Greater Chicago Area Details
Joy Ferris's TCIM Services Experience 1994 - 2000
Job Customer Experience Manager, Synchrony Financial
Industry Financial Services
Experience
Synchrony Financial  August 2014 - Present
GE Capital  July 2013 - August 2014
GE Capital  March 2011 - July 2013
PCCW Teleservices  June 2004 - March 2011
TCIM Services, Inc.   2000 - 2004
TCIM Services   1994 - 2000

Skills
Call Center, Customer Experience, Strategic Planning, Account Management, Process Improvement, Management, Call Centers, CRM, Customer Service, Customer Satisfaction, Vendor Management, Outsourcing, Telecommunications, Customer Retention, Team Building, Team Leadership, Cross-functional Team..., Leadership, Performance Management, Business Development, Coaching, Operations Management, Training, Business Process..., Program Management, Business Analysis, Strategy, Team Management, Change Management, Sales Operations, Sales Management, New Business Development, Six Sigma

Education
Oklahoma State University
Masters, Physics

Stillman College
Bachelors of Sciences, Physics

Ed Kenna Ed Kenna Greater Philadelphia Area Details
Ed Kenna's TCIM Services Experience February 2005 - September 2012
Job VP Technical Operations at iPacesetters, LLC.
Industry Information Technology and Services
Experience
iPacesetters, LLC.   September 2012 - Present
TCIM Services   February 2005 - September 2012
Vie Financial Group   January 1996 - January 2004
Universal Trading Tech Corp (UTTC)   1996 - 2003
Booz Allen & Hamilton  January 1990 - January 1996
Department Of Defense  1985 - 1991

Skills
Security, Vendor Management, Integration, Telecommunications, Enterprise Architecture, Software Development, Software Project..., Outsourcing, Program Management, Business Analysis, Process Improvement, Call Centers, Virtualization, Data Center, System Architecture, SaaS, Nessus, Beer, Disaster Recovery, Cloud Computing, Enterprise Software, Databases, OSPF, Solution Architecture, Neural Networks, IT Management, IT Strategy, Wine, BGP, CRM, PCI DSS, Team Leadership, SQL, IT Leadership, IT Project & Program...

Education
The Johns Hopkins University   1989 — 1991
MS, Software Engineering, AI

Northern Arizona University   1981 — 1986
BS CSE, Computer Engineering

Len Tuley Len Tuley Tulsa, Oklahoma Area Details
Len Tuley's TCIM Services Experience August 2000 - September 2001
Job Sr CSR II, MetLife
Industry Consumer Services
Experience
MetLife  October 2014 - Present
Teladoc  December 2013 - April 2014
BCI Broadband   October 2011 - December 2013
PRC, LLC  December 2009 - April 2011
Direct Energy  December 2008 - December 2009
ChoicePay, Inc   2004 - 2008
US Cellular  2001 - 2004
TCIM Services   August 2000 - September 2001
Sykes  February 1999 - April 2000
First USA  August 1994 - November 1998

Skills
Workforce Management, Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, Project Planning, Strategy, Customer Service, Training, Customer Retention, Cross-functional Team..., Leadership, ACD, Start-ups, Coaching, Management, Strategic Planning, Sales, Vendor Management, Team Building, CRM, Process Improvement, Outsourcing, Operations Management, Call Center Development, BPO, Banking, Performance Management, Contact Center..., Employee Benefits, Contact Centers, Inbound Marketing, Executive Management, Financial Services, Avaya, IVR, Telemarketing, Business Analysis, Business Process..., Relationship Management, Credit Cards, Salesforce.com

Education
Tulsa Community College   2011 — 2014
Bachelor's, Organizational Leadership

Tulsa Community College   1981 — 1991
AAS, Finance and Financial Management Services

Charles Page High School   1979 — 1981
Diploma, College Bound Courses

Mark Deweese Mark Deweese Tulsa, Oklahoma Area Details
Mark Deweese's TCIM Services Experience 1995 - 1998
Job Requirements Analyst
Industry Computer Software
Experience
ConnectShip  August 2011 - Present
VetSource  February 2009 - June 2011
Visionael  January 1998 - January 2008
TCIM Services   1995 - 1998
US Navy  January 1984 - January 1994

Skills
Integration, PMP, Business Analysis, Unix, SQL, Microsoft SQL Server, Project Management, Oracle, Software Development, Pre-sales, Scrum, Team Leadership, Quality Assurance, Analysis, Management, Leadership, Telecommunications, SaaS, Business Intelligence, Cloud Computing, XML, Agile Methodologies, Web Services, Troubleshooting, Databases, ITIL, IT Management, Disaster Recovery, Vendor Management, Testing, Windows, Program Management, MS Project, Process Improvement, SharePoint, IT Strategy, IT Service Management, Information Technology, Visio, Networking, Security, Enterprise Software

Education
Project Management Institute   2007 — 2007
PMP

University of Tulsa   1996 — 1998

Tulsa Community College   1995 — 1997
Associate of Arts (AA)

Randy Williamson Randy Williamson Oklahoma City, Oklahoma Area Details
Randy Williamson's TCIM Services Experience June 1994 - October 1994
Job Independent Affiliate at Beakn Mobile, LLC
Industry Marketing and Advertising
Experience
Beakn Mobile, LLC   April 2015 - Present
VisionQuest Marketing  October 1994 - September 2015
LiveSure   September 2014 - April 2015
USA Digital Communications  February 2003 - May 2003
VisionQuest Marketing  October 1994 - June 1997
TCIM Services   June 1994 - October 1994
TCIM Services   May 1991 - April 1994

Skills
Call Center Development, Customer Experience, Operations Management, Lead Generation, Account Management, Strategic Planning, Sales Management, Process Improvement, New Business Development, Marketing, Marketing Strategy, Leadership, Management, Team Building, Strategy, Project Planning, Call Centers, Customer Retention, Sales Operations, Training, Customer Satisfaction, Time Management, Sales Process, Leadership Development, BPO, Workforce Management, Human Resources, CRM, Sales

Education
Oklahoma State University   1988 — 1992

Al Saloha Al Saloha Stillwater, Oklahoma Details
Al Saloha's TCIM Services Experience August 2003 - November 2003
Job Managing Director at Classera Inc.
Industry Information Technology and Services
Experience
Classera Inc.   April 2012 - Present
Oklahoma State University  April 2006 - August 2012
Oklahoma State University  September 2006 - May 2007
Oklahoma State University  September 2005 - April 2006
Oklahoma State University  January 2005 - August 2005
Oklahoma State University  March 2005 - June 2005
Reliable Auto and Export   October 2003 - June 2005
Oklahoma State University  September 2001 - December 2003
TCIM Services   August 2003 - November 2003
Vector Marketing  September 2000 - January 2001

Skills
Active Directory, Troubleshooting, Help Desk Support, Visio, Access, XP, SQL, Microsoft SQL Server, Windows, JavaScript, SharePoint, Software Documentation, Microsoft Office, Visual Basic, Customer Service, Information Technology, Critical Thinking, Problem Solving, Analysis, Idea Generation, Technical Documentation, IT Management, Data Analysis, Technical Writing, Information Security, Information Assurance, Software Installation, Outlook, Java, Android, Drums, PowerPoint, Microsoft Excel, Listserv, Web Applications, Internet, iPhone, Identity Management, Fresh Ideas, Blackberry, SAS, Front-end, Unix, E-Learning, Social Networking, Windows XP

Education
Oklahoma State University   1996 — 2002
Bachelor of Science (BS), Management Information Systems, General

Sharjah College   1995 — 1996

Oklahoma State University
Master's degree, Telecommunications Management

Bryan Gross Bryan Gross Dallas/Fort Worth Area Details
Bryan Gross's TCIM Services Experience January 2006 - August 2012
Job COO at Global Interactive Services
Industry Outsourcing/Offshoring
Experience
Global Interactive Services  June 2014 - Present
The Heller Group  June 2013 - June 2014
iPacesetters, LLC.   September 2012 - June 2013
TCIM Services   January 2006 - August 2012
LiveBridge  August 2003 - December 2005
Center Partners  August 2001 - July 2003
TeleTech  January 1999 - July 2001
Sprint Telecenters   October 1996 - December 1999
Brookstone  October 1995 - September 1996
APAC Customer Services  September 1993 - September 1995

Skills
Call Center, Workforce Management, Customer Experience, BPO, Outsourcing, Strategy, Business Analysis, Inbound Marketing, Vendor Management, Account Management, Telemarketing, Contact Centers, Call Centers, Management, Start-ups, Customer Retention, Leadership, Telecommunications, Lead Generation, Customer Satisfaction, Solution Selling, Performance Management, Coaching, Executive Management, CRM, Operations Management, Financial Services, Team Leadership, Team Building, New Business Development, Change Management, Process Improvement, VoIP, Team Management, Avaya, Forecasting, SaaS, Program Management, Cross-functional Team..., IVR, Customer Acquisition, Strategic Planning, Business Development, Sales Operations, Telephony, Managed Services, Direct Sales, Salesforce.com, P&L Management, Sales Management

Education
Arizona State University   1986 — 1987

Lisa Holman Lisa Holman Erie, Pennsylvania Area Details
Lisa Holman's TCIM Services Experience 2002 - 2002
Job Customer Care Manager at Erie Insurance
Industry Insurance
Experience
Erie Insurance  October 2012 - Present
Erie Insurance  April 2009 - October 2012
Erie Insurance  February 2005 - April 2009
Telatron Marketing Group  July 1992 - February 2005
TCIM Services   2002 - 2002
Montgomery Ward  2000 - 2001

Skills
Workers Compensation, Employee Benefits, SPHR, Deferred Compensation, Employee Relations, Process Improvement, Human Resources, Performance Management, Talent Management, Workforce Planning, Benefits Administration, Training, Leadership, Management, Recruiting, Customer Service, Insurance, Property

Education
Mercyhurst College   1986 — 1990
Bachelor's Degree, Social Work, 3.2

Ann Marie Cochrane Ann Marie Cochrane Greater Philadelphia Area Details
Ann Marie Cochrane's TCIM Services Experience November 2005 - May 2011
Job Administrative Assistant III at University of Delaware
Industry Higher Education
Experience
University of Delaware  January 2014 - Present
University of Delaware  June 2011 - January 2014
TCIM Services   November 2005 - May 2011
Mike's Famous Harley Davidson  2004 - June 2005
Three Little Baker's Dinner Theatre   May 2002 - May 2004
Wilmington Trust Bank   1998 - 2001
Trump Taj Mahal Hotel   2000 - 2000

Skills
Microsoft Office, Customer Service, Customer Satisfaction, Employee Relations, Team Building, Teamwork, Microsoft Word, Management, Outlook, Public Speaking, Community Outreach, Time Management, Research, Microsoft Excel

Education
University of Delaware   1996 — 2001
BS, Hotel, Restaurant and Institutional Management

John Dickinson High School   1992 — 1996
HS Diploma, College Prep

Dottie Sutton Dottie Sutton Tulsa, Oklahoma Area Details
Dottie Sutton's TCIM Services Experience February 1998 - Present
Job Admin Asst at TCIM Services
Industry Telecommunications
Experience
TCIM Services   February 1998 - Present

Education
Tulsa Community College   1997 — 1998

Edythe Wood Edythe Wood Tulsa, Oklahoma Area Details
Edythe Wood's TCIM Services Experience January 1997 - August 2002
Job Training, Writing, and Instructional Design Consultant
Industry Professional Training & Coaching
Experience
Training, Instructional Design and Writing Consultant   June 2009 - Present
Dollar Thrifty Automotive Group  October 2004 - October 2008
Cox  January 2004 - October 2004
TCIM Services   January 1997 - August 2002

Skills
Instructional Design, Training, E-Learning, Instructor-led Training, Training Delivery, Leadership Development, Workshop Facilitation, Coaching, Blended Learning, Organizational..., Management, Performance Management, Needs Analysis, Staff Development, ADDIE, Learning Management, Organizational..., Adult Education, Employee Training, Onboarding, Employee Engagement, Interviews, Talent Management, Higher Education, Captivate, Policy, Distance Learning, Performance Improvement, Career Development, Performance Consulting, Management Development, Developing Writing..., Attended Quality..., Team Building

Education
Concordia University   1974 — 1979
M.A., Curriculum Development and Evaluation

Alicia Cuart Alicia Cuart Greater Philadelphia Area Details
Alicia Cuart's TCIM Services Experience February 2006 - May 2011
Job Implementation Manager at TCIM Services
Industry Telecommunications
Experience
TCIM Services   February 2006 - May 2011
TCIM Services   June 2005 - February 2006
TCIM Services   June 2001 - June 2005
TCIM Services   February 1995 - June 2001
TCIM Services   April 1994 - February 1995

Skills
Training, Telecommunications, Call Center, Call Centers, Quality Assurance, Customer Experience

Education
University of Delaware

krista broughton krista broughton Macon, Georgia Area Details
krista broughton's TCIM Services Experience 1995 - 2000
Job Agent at MDI Real Estate
Industry Human Resources
Experience
MDI Real Estate   February 2008 - Present
TCIM Services   1995 - 2000

Education
Phoenix College   2002 — 2005

Brian Beisly Brian Beisly Tulsa, Oklahoma Area Details
Brian Beisly's TCIM Services Experience July 2000 - October 2001
Job Change Agent at DIRECTV
Industry Professional Training & Coaching
Experience
DIRECTV  October 2014 - Present
DIRECTV  June 2013 - March 2015
DIRECTV  April 2007 - June 2013
Million Dollar Elm Casino   July 2005 - April 2007
Americna Red Cross   January 1997 - December 2001
TCIM Services   July 2000 - October 2001

Skills
Training, Coaching, Adult Education, Public Speaking, Curriculum Design, Needs Analysis, Instructional Design, Instructor-led Training, Learning Management, Training Delivery, Leadership Development, Employee Training, Performance Management, Performance Improvement, Call Centers, Leadership, Performance Consulting

Education
Oklahoma State University   2012 — 2014
Master's Degree, Teaching, Learning, an Leadership with Occupational Education option, Cumulative 4.0

Northeastern State University
BS Education, Speech and English

Mark Schleeweis Mark Schleeweis Greater Philadelphia Area Details
Mark Schleeweis's TCIM Services Experience December 2009 - December 2011
Job Financial Controller at Horizon Services, Inc. Plumbing, Heating, Air Conditioning
Industry Accounting
Experience
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning   March 2014 - Present
TCIM Services   December 2009 - December 2011
Preferred Capital BIDCO, Inc   June 2008 - January 2010
Diamond Materials, LLC   May 2005 - June 2008

Skills
Accounting, Financial Reporting, Budgets, Account Reconciliation, General Ledger, Payroll, Financial Analysis, Forecasting

Education
King's College   1991 — 1996

Michael Prieto Michael Prieto Greater New York City Area Details
Michael Prieto's TCIM Services Experience 1997 - 2000
Job Research Associate at Pine Grove
Industry Financial Services
Experience
Pine Grove Asset Management   January 2006 - Present
TCIM Services   1997 - 2000
Westgate Resorts  1996 - 1997
MC Assembly and Test   1993 - 1996
FPL  1988 - 1991

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Basic VBA, Macro programming for..., Vlookup, Spreadsheets, Financial Reporting, Data Analysis, Data Management, Database Administration, Process Automation, PowerPoint, Procedure Creation

Education
University of Central Florida   1990 — 1993
Mathematics

The University of Texas at Austin   1986 — 1990
Engineering

Miami Sunset

Brian Partee Brian Partee Greater Philadelphia Area Details
Brian Partee's TCIM Services Experience June 1997 - June 2001
Job IT Manager at Comcast
Industry Information Technology and Services
Experience
Comcast  March 2011 - Present
Comcast  November 2009 - March 2011
Comcast  August 2006 - October 2009
Comcast  November 2004 - August 2006
AstraZeneca  November 2002 - October 2004
DuPont  June 2002 - November 2002
DuPont Pharmaceuticals  June 2001 - October 2001
TCIM Services   June 1997 - June 2001

Skills
Call Center, Deployment, Telephony, Network Engineering, Vendor Management, System Deployment, Technical Support, Call Centers, Troubleshooting, Software Documentation, Servers, Microsoft Exchange, System Administration, Networking, Cisco Technologies, Network Administration, Operating Systems

Education
Wilmington University
Bachelor’s Degree, Information Systems Management, 3.69 GPA

Delaware Technical and Community College-Stanton-Wilmington
Associate of Arts and Sciences (AAS), Information Systems

Corey Curtis Corey Curtis Tulsa, Oklahoma Area Details
Corey Curtis's TCIM Services Experience May 2008 - August 2008
Job Manager TN Services CLEC DID & One Plus/Pic Care at Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications  November 2013 - Present
Level 3 Communications  April 2006 - Present
KeHE Distributors Inc  August 2008 - July 2010
TCIM Services   May 2008 - August 2008
Level 3 Communications  July 2007 - May 2008
Level 3 Communications  March 2006 - July 2007

Education
Oklahoma State University   2001 — 2006
Bachelor of Education (B.Ed.), Education

Victor Dreitner Victor Dreitner Dallas/Fort Worth Area Details
Victor Dreitner's TCIM Services Experience April 2009 - October 2009
Job Vice President, Supplier Risk Management at Citi
Industry Financial Services
Experience
Citi  October 2013 - Present
Randstad  March 2007 - August 2013
Fannie Mae  August 2010 - January 2013
TCIM Services   April 2009 - October 2009
Parker - Whitfield Consulting   September 2008 - January 2009
Citi  March 2007 - September 2008
Service Associates of America   November 2004 - March 2007
Guaranteed Marketing Solutions   March 2000 - November 2004
Warrantech Direct   January 1993 - March 2000
Victor F. Dreitner & Associates   November 1987 - January 1993

Skills
Vendor Management, Contract Negotiation, Program Management, CRM, Management, Start-ups, Telecommunications, Training, Call Center, Leadership, Software Documentation, Human Resources, Call Centers, Recruiting

Education
St. Mary's University   1982 — 1985
JD, Law

St. Mary's University   1978 — 1982
BA, English Communication Arts

Jack Magee Jack Magee Greater Philadelphia Area Details
Jack Magee's TCIM Services Experience January 2011 - February 2012
Job SVP Sales & Solutions
Industry Outsourcing/Offshoring
Experience
Qualfon Corporation   April 2013 - Present
Qualfon Corporation   April 2012 - March 2013
TCIM Services   January 2011 - February 2012
ICT Group  January 2006 - February 2010
ICT Group  January 2001 - December 2005
ICT Group  January 1994 - December 2001
ICT Group  January 1987 - December 1993
ICT Group  January 1983 - December 1986
American Teleresponse   January 1981 - January 1983
Marketing Resource International   January 1980 - January 1981

Skills
BPO, Performance Management, Call Centers, Mergers & Acquisitions, CRM, Contract Negotiation, Talent Acquisition, Entrepreneurship, Start-ups, Process Improvement, Strategic Planning, Financial Services, Team Building, Customer Retention, Offshoring, Direct Sales, Sales Process, Sales Management, Operational Excellence, Healthcare, Telecommunications, Customer Satisfaction, Strategy, Account Management, Business Process..., Lead Generation, Leadership, Operations Management, Executive Management

Education
Boston College
BBA, Business Adminstation

Vicki Biazzo Vicki Biazzo Lawton, Oklahoma Area Details
Vicki Biazzo's TCIM Services Experience January 1999 - October 2003
Job Event Coordinator at Comanche Nation
Industry Leisure, Travel & Tourism
Experience
Comanche Nation   May 2014 - Present
Comanche Nation Tourism Center   December 2003 - May 2014
TCIM Services   January 1999 - October 2003
American Indian Training & Employment Program   April 1976 - June 1986

Skills
Public Relations, Marketing Communications, Social Media, Project Management, Graphic Design, Web Design, Sales Management, Customer Service, Sales Operations, Direct Sales, Tribal Government, Tourism, Event Management, Department Budgeting, Department..., Sales, Business Planning, Event Planning, Entrepreneurship, Communication Training, Operating Budgets, Social Networking, Project Planning, Leadership Development, Social Media Marketing, Organizational..., Leadership, Marketing, Recruiting, Research, Management, Training, Online Marketing, Strategic Planning, Team Building, Music, Hospitality, Fundraising, Policy, Coaching, Team Leadership, Employee Relations, Nonprofits, Budgets, Community Outreach, Government, Community Development, Program Management, Editing, Grant Writing

Education
Oklahoma City University   1977 — 1982
Bachelor of Business Administration (BBA), Business Administration and Management, General

Cameron University   2003 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General Accounting Minor

Brittnee Bates Brittnee Bates Greater Philadelphia Area Details
Brittnee Bates's TCIM Services Experience June 2011 - October 2011
Job Commercial Transaction Analyst
Industry Utilities
Experience
Exelon Generation  October 2014 - Present
Constellation Energy  October 2012 - October 2014
Exelon  January 2012 - October 2012
Local Book Publishing, Inc   November 2011 - December 2011
TCIM Services   June 2011 - October 2011
Home Line Industries   June 2009 - March 2011
Brandywine Nursing   August 2007 - May 2009
Intercollegiate Studies Institute  August 2007 - December 2008
Lifespan  2005 - 2007
Citizens Bank  August 2005 - November 2005

Skills
Account Reconciliation, Customer Service, Analytics, Microsoft Excel, Royalties, Budgets, Accounting, Accounts Payable, Accounts Receivable, Auditing, Microsoft Word, Journal Entries, Teamwork, Salesforce.com, Spreadsheets, Inventory Management, Outlook, PowerPoint, General Ledger

Education
Johnson and Wales University   2003 — 2007
Bachelor of Science, Accounting

Bob Lind Bob Lind Greater Philadelphia Area Details
Bob Lind's TCIM Services Experience October 1992 - September 2011
Job Director of IT and Project Management at American Hearing Aid Associates
Industry Health, Wellness and Fitness
Experience
American Hearing Aid Associates  September 2011 - Present
TCIM Services   October 1992 - September 2011

Skills
Process Improvement, Windows, Vendor Management, Strategic Planning, Project Management, Team Building, Customer Service, Account Management, Leadership, Integration, Business Analysis, Program Management, Cross-functional Team..., CRM, Call Centers, Team Leadership, Management, Troubleshooting, Cloud Computing, Start-ups

Education
University of Delaware   1988 — 1992
BA, Political Science

Jason Wycoff Jason Wycoff Oklahoma City, Oklahoma Area Details
Jason Wycoff's TCIM Services Experience March 2002 - July 2008
Job Court Liaison
Industry Hospital & Health Care
Experience
Red Rock Behavorial Health Services   October 2006 - Present
PSE Mail Clerk   July 2011 - December 2011
TCIM Services   March 2002 - July 2008

Skills
Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Customer Service, Access, Data Entry, Event Planning, Human Resources, Leadership, Outlook, Process Improvement, Recruiting, Team Building, Coaching, Customer Satisfaction, Training, Strategic Planning

Education
University of Oklahoma

James Burlew James Burlew Greater New York City Area Details
James Burlew's TCIM Services Experience April 2000 - April 2001
Job Store Manager at CVS Caremark Corporation
Industry Retail
Experience
CVS Caremark Corporation  March 2012 - Present
CVS Pharmacy  October 2010 - April 2012
Target Inc  January 2008 - October 2010
Target Inc  November 2005 - June 2006
Colonial School District  January 2005 - May 2005
Kelly Staffing Services  September 2001 - June 2002
TCIM Services   April 2000 - April 2001

Skills
Sales Managment, Talent Development, Project Planning, Leadership, Sales Management, Training, Sales, Customer Service, Management, Marketing, Profit, Merchandising, Marketing Strategy

Education
Goldey Beacom College   1996 — 2000
Bachelors of Science, Business Administration; Marketing Management

Kara Owens Kara Owens Tulsa, Oklahoma Area Details
Kara Owens's TCIM Services Experience April 2001 - April 2002
Job E Games Manager at Creek Nation Casino Muscogee BEST TIME EVER!
Industry Gambling & Casinos
Experience
Rodan + Fields Dermatologists  March 2014 - Present
Creek Nation Casino  May 2005 - Present
Creek Nation Casino  April 2004 - May 2005
Creek Nation Casino  April 2003 - April 2004
Creek Nation Casino  September 2002 - April 2003
Creek Nation Casino  June 2002 - September 2002
TCIM Services   April 2001 - April 2002
Warehouse Market  September 2000 - April 2001
Strictly Fitness   September 1995 - September 2000

Skills
Ambition Drive, Organized, Highly Adaptable, Casino, Team Building, Gaming Industry, Operations Management, Budgets, Employee Relations, Inventory Management, Leadership, Casino Gaming, Strategic Planning, Forecasting, Coaching, Self-driven, Organizational Structure, Result Oriented, System Monitoring, Event Planning, Business Services, Maintenance, Team-oriented, Active Directory, Microsoft Word, Microsoft Excel, Analytical Skills, Goal Oriented, Integrity, Schedules, Feedback, Training, Flexible Schedule, Process Improvement, Performance Management, Process Scheduler, Online Gaming, Adaptation, Customer Service, Sales, Hospitality, Bingo, Tribal Gaming, Troubleshooting, System Administration, Public Relations, Project Management, Online Gambling, Gaming, Management

Education
Northeastern State University   1996 — 2002
Associates, General Education

Northeastern State University   1996 — 2001
None, Marketing, Accounting

Stuart PaskVan Stuart PaskVan Tulsa, Oklahoma Area Details
Stuart PaskVan's TCIM Services Experience 2008 - 2009
Job CSG Manager North East Region at Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications  November 2014 - Present
Level 3 Communications  August 2009 - November 2014
TCIM Services   2008 - 2009
Wyndham Vacation Ownership  2005 - 2008
Hillcrest Medical Center  1992 - 1999

Skills
Account Management, Sales, Sales Growth, Solution Selling, Direct Sales, Cold Calling, Managed Services, VoIP, Negotiation, Salesforce.com, Telecommunications, Channel Partners, Selling, Sales Process, Co-location, Management, Unified Communications, Sales Management, Customer Service, MPLS, Call Centers

Education
Oklahoma State University
Bachelor of Science, Education

Kinyada Murphy Kinyada Murphy Greater Atlanta Area Details
Kinyada Murphy's TCIM Services Experience March 2006 - June 2006
Job Warehousing Professional
Industry Telecommunications
Experience
Rent-A-Center  November 2009 - Present
Aaron'e Sales & Lease   January 2007 - June 2008
Sitel  June 2006 - January 2007
TCIM Services   March 2006 - June 2006
UPS  September 2005 - January 2006
Black & Decker  May 2005 - August 2005
Republic Industries Inc.  October 2004 - April 2005
Republic Industries  October 2004 - April 2005
Harris Potteries   June 2004 - November 2004
Harris Potteries   June 2004 - November 2004

Education
Texas State Technical College   2005 — 2006
Associate, Computer Network Admin

Texas State Technical College
Associate, Computer Network Admin

Texas State Technical College
Associate, Computer Network Admin

Alejandro Moraga Alejandro Moraga Phoenix, Arizona Area Details
Alejandro Moraga's TCIM Services Experience March 2007 - October 2009
Job Area Manager at Amazon
Industry Management Consulting
Experience
Amazon  June 2014 - Present
Target  February 2014 - June 2014
Citi  October 2009 - August 2012
TCIM Services   March 2007 - October 2009

Skills
Leadership, Operations Management, Management, Training, Sales, Strategy, Credit, Coaching, Business Strategy, Call Centers, Banking, Analysis, Team Building, Call Center, Customer Satisfaction, Performance Management, Telecommunications, Sales Management, Process Improvement, Financial Analysis, Business Process..., Relationship Management, Human Resources, Vendor Management, Team Management, Outsourcing, CRM, Finance, Customer Service, Team Leadership, Account Management, Employee Relations, Customer Experience, Business Planning, Strategic Planning, Risk Management, Marketing, Leadership Development, Employee Engagement, Business Development, Organizational..., Public Speaking

Education
EAE Business School   2012 — 2013
Master, International Business

University of Arizona   2004 — 2007
B.A, Economics

Donald Pinkerton Donald Pinkerton Houston, Texas Area Details
Donald Pinkerton's TCIM Services Experience September 2006 - September 2008
Job Senior Sales Operation Manager at ThinOps Communications
Industry Telecommunications
Experience
ThinOps Communications  September 2008 - Present
TCIM Services   September 2006 - September 2008

Education
Rice University   1999 — 2003
BA, Managerial Studies

William Parkinson William Parkinson Hardin, Illinois Details
William Parkinson's TCIM Services Experience August 2010 - September 2010
Job Selfemployed Internet Specialist
Industry Internet
Experience
Parkinson Web & Programming   October 2010 - Present
TCIM Services   August 2010 - September 2010
Circle K  August 2008 - January 2009

Skills
Web Design, Computer Program, Windows Office, Advanced computer skills, Cpr Certified, Lifeguarding, Typing, Video Games, Basic Electrical, Car Stereo Hookup, Audio/Visual Hookup

Education
In Between   2006 — 2014
Associate of Science (A.S.), Psychology

Oklahoma Christian University   2010 — 2011

Jerjuane Johnson-Hennesy Jerjuane Johnson-Hennesy Oklahoma City, Oklahoma Details
Jerjuane Johnson-Hennesy's TCIM Services Experience November 2010 - November 2011
Job Customer Service/ Sales Specialist
Industry Computer Networking
Experience
Sonic Drive-In  July 2012 - October 2012
TCIM Services   November 2010 - November 2011
Jasco Products  September 2008 - October 2010

Education
Metro Technology Centers   2006 — 2008
Certifications, Computer Repair and Networking, 2 years

Harding Charter Prepatory High School   2003 — 2007
Diploma, All Required, 12

Natalie Yang Mondragon Natalie Yang Mondragon Tulsa, Oklahoma Details
Natalie Yang Mondragon's TCIM Services Experience 2012 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
TCIM Services   2012 - 2012
McDonald's Corporation  May 2010 - August 2010

Skills
Demonstrates..., Developed communication..., Ability to work..., Ability to build and..., Cooperative, Close Attention to..., Exceptional Listener, Cash Management, Problem Solving, Customer Service

Education
Tulsa Technology Center-Lemley Campus   2012 — 2012
GED, YouthBuild, graduated

Iesha Amos Iesha Amos Dallas, Texas Details
Iesha Amos's TCIM Services Experience November 2009 - April 2010
Job Experienced Customer Service Rep, telecommunications, Fast Food
Industry Restaurants
Experience
1st Choice Home   2012 - 2012
Walmart  September 2010 - December 2011
Onin Sta   May 2010 - August 2010
TCIM Services   November 2009 - April 2010

Education
Paris Junior College   2012 — 2012
General Studies, Generals

Marcell Vickers Marcell Vickers Edmond, Oklahoma Details
Marcell Vickers's TCIM Services Experience July 2009 - June 2011
Job ADVISOR TIER 2 at Apple Inc.
Industry Consumer Electronics
Experience
Apple Inc.  June 2012 - Present
Sprint Nextel  August 2011 - May 2012
TCIM Services   July 2009 - June 2011

Skills
Work Well in teams and..., Strongly self-motivated, Business Excellence, Excellent communication..., Able to Achieve goals..., Excellent Customer..., Ready to Learn And...

Education
Oklahoma City Community College   2009 — 2011
Associate's degree, Business, Management, Marketing, and Related Support Services

El Camino College   2006 — 2008
Associate's degree, BUISNESS

Emily Gaylord Emily Gaylord Tulsa, Oklahoma Details
Emily Gaylord's TCIM Services Experience July 2011 - December 2011
Job Customer Service Representative at Hard Rock Hotel & Casino
Industry Entertainment
Experience
Hark Rock Hotel & Casino   November 2011 - Present
TCIM Services   July 2011 - December 2011
Riverspirit Casino  March 2011 - July 2011

Skills
Data Entry, Customer Service, Microsoft Excel, Microsoft Office

Education
Oklahoma Virtual High School   2008 — 2010
Diploma, 3.5

Tulsa Technology Center-Broken Arrow Campus   2008 — 2010
Associate's degree, Cosmetology/Cosmetologist, General

samantha sandoval samantha sandoval Tucson, Arizona Details
samantha sandoval's TCIM Services Experience March 2009 - September 2010
Job customer service advisor at mister hotshine
Industry Consumer Services
Experience
mister hotshine   April 2012 - Present
Convergys  September 2010 - August 2011
TCIM Services   March 2009 - September 2010

Education
Pima Community College   2012 — 2012
ged, ged

Anastasia Willis Anastasia Willis Norman, Oklahoma Details
Anastasia Willis's TCIM Services Experience August 2012 - Present
Job Sales Associate at Kohl's Department Stores
Industry Retail
Experience
TCIM Services   August 2012 - Present
Kohl's Department Stores  November 2011 - Present
Supercuts  November 2008 - February 2010

Skills
Microsoft Office, Typing, Calling, Programming, Social Networking, Bilingual, German, Accurate Record Keeping, Filing, Appointment Scheduling

Education
University of Oklahoma   2010 — 2012
Bachelors, German

Copperas Cove High School   2006 — 2010
Diploma

ShaQuita Moore ShaQuita Moore Tulsa, Oklahoma Details
ShaQuita Moore's TCIM Services Experience April 2010 - October 2010
Job Experienced Administrative Assistant
Industry Executive Office
Experience
Career Point College  2010 - Present
TCIM Services   April 2010 - October 2010
Ebony's Massage   January 2002 - September 2009

Skills
Front to Back Office, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Team Leadership, Time Management, Organization, Great Personality, Always Punctual, Knowledge Representation

Education
Brown Mackie College-Tulsa   2013 — 2015
Associate's degree, Business Administration, Management and Operations

Career Point College   2009 — 2010
Diploma, Administrative Assistant

Stephanie Wooten Stephanie Wooten Paris, Texas Details
Stephanie Wooten's TCIM Services Experience June 2008 - August 2012
Job Patient Response Representative/ Communication Specialist at Paris Regional Medical Center
Industry Hospital & Health Care
Experience
Paris Regional Medical Center  January 2013 - Present
TCIM Services   June 2008 - August 2012
Kroger  May 2006 - June 2008

Skills
Hospitals, Healthcare, HIPAA, Medical Terminology, Healthcare Information..., Customer Service, Meditech, Microsoft Word, Public Speaking, Microsoft Office, Microsoft Excel, Medical Devices, Troubleshooting, Windows, Cpr Certified, Psychology, Telephone Skills, Emergency Management, Critical Thinking, Filing, Strategic Planning, Patient Education, Data Entry, Medical Records, Crisis Intervention, PowerPoint, Training, Facebook, Inventory Management, Time Management, Teamwork, Leadership, Outlook, Problem Solving, Team Leadership, Cashiering

Education
Texas A&M University-Commerce   2013 — 2015
Bachelor of Science (B.S.), Psychology

Paris Junior College   2010 — 2013
Associate of Science (AS), Psychology

North Lamar High School   2002 — 2006
Diploma, General Studies

Steven Pyles Steven Pyles Paris, Texas Details
Steven Pyles's TCIM Services Experience March 2011 - July 2011
Job Temporary Associate at Bealls
Industry Retail
Experience
Bealls  February 2013 - Present
TCIM Services   March 2011 - July 2011

Education
Paris Junior College   2010 — 2012

Daphne Mitchell Daphne Mitchell Grand Prairie, Texas Details
Daphne Mitchell's TCIM Services Experience June 2003 - July 2005
Job care management associate at Aetna
Industry Insurance
Experience
Aetna  June 2012 - Present
Texas Health and Human Services Commission  February 2009 - June 2012
TCIM Services   June 2003 - July 2005

Education
Texas Southern University   2005 — 2008
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Paris Junior College   2003 — 2005
Associate of Science (A.S.)

Michael Borrell Michael Borrell Clovis, California Details
Michael Borrell's TCIM Services Experience June 1998 - March 2005
Job Data Analyst
Industry Medical Practice
Experience
US Script  December 2013 - Present
Mission Financial Services   May 2005 - October 2013
John Wiley Publishing   March 2005 - May 2005
TCIM Services   June 1998 - March 2005
Tulsa  March 1992 - June 1998
United States Marine Corps  January 1986 - January 1992

Skills
Customer Service, Policy, Sales, Time Management, Training, Process Scheduler, Advertising

Education
Alliant International University-Fresno   2014 — 2016
PsyD, Organizational development

Ashford University   2012 — 2013
Masters of Business Administration (MBA), Healthcare Administration

Ashford University   2008 — 2009
Bachelor of Science (B.S.), Organizational Management

Kristopher Tyler Kristopher Tyler Little Elm, Texas Details
Kristopher Tyler's TCIM Services Experience February 2001 - September 2004
Job Sr. Product Manager at Santander Consumer USA Inc.
Industry Financial Services
Experience
Santander Consumer USA Inc.  March 2013 - Present
AmerisourceBergen  May 2011 - March 2013
Santander Consumer USA Inc.  October 2007 - May 2011
Citi  May 2007 - October 2007
Capital One Auto Finance  September 2004 - May 2007
TCIM Services   February 2001 - September 2004

Skills
Portfolio Management

Education
Paris Junior College

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