TCS - Time Customer Service, Inc.
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TCS - Time Customer Service, Inc. Employees
Employee
Years
Job
Industry
Robert Schmahl Robert Schmahl's TCS - Time Customer Service, Inc. Experience August 2015 - Present
Job Senior Client Support Account Manager at TCS Time Customer Service, Inc.
Industry Marketing and Advertising
Experience
TCS - Time Customer Service, Inc. August 2015 - Present
TCS - Time Customer Service, Inc. April 2010 - August 2015
Time Customer Service Inc. March 2001 - April 2010
Time Customer Service Inc. June 2003 - March 2005
Time Customer Service Inc. November 2000 - March 2001
Time Customer Service Inc. November 1999 - November 2000
Skills
Management, Leadership, Process Improvement, Marketing, Software Documentation, Team Leadership, Analysis, Budgets, Project Planning, Customer Satisfaction, Customer Service, Direct Mail, Training, Microsoft Excel, Negotiation, Outlook, Digital Marketing, Direct Marketing, Online Advertising, Social Media Marketing, Email Marketing, Marketing Strategy
Education
Largo High School 1987 — 1987
St. Petersburg Junior College
University of Phoenix
TCS - Time Customer Service, Inc. August 2015 - Present
TCS - Time Customer Service, Inc. April 2010 - August 2015
Time Customer Service Inc. March 2001 - April 2010
Time Customer Service Inc. June 2003 - March 2005
Time Customer Service Inc. November 2000 - March 2001
Time Customer Service Inc. November 1999 - November 2000
Skills
Management, Leadership, Process Improvement, Marketing, Software Documentation, Team Leadership, Analysis, Budgets, Project Planning, Customer Satisfaction, Customer Service, Direct Mail, Training, Microsoft Excel, Negotiation, Outlook, Digital Marketing, Direct Marketing, Online Advertising, Social Media Marketing, Email Marketing, Marketing Strategy
Education
Largo High School 1987 — 1987
St. Petersburg Junior College
University of Phoenix
Miguel Andrés Ortíz-Crane Miguel Andrés Ortíz-Crane's TCS - Time Customer Service, Inc. Experience 1993 - 1996
Job Multilingual and Global CommunityOriented with Business Operations and Technology Backbone
Industry Higher Education
Experience
NYU School of Professional Studies July 2015 - Present
NYU School of Professional Studies December 2011 - June 2015
NYU School of Professional Studies January 2010 - December 2011
Time Inc. 2006 - 2008
Time Inc. 2002 - 2006
Time Inc. 2000 - 2002
Time Customer Service, Inc. (a Time Inc. subsidiary) 1999 - 1999
Time Customer Service, Inc. (a Time Inc. subsidiary) 1996 - 1999
TCS - Time Customer Service, Inc. 1993 - 1996
TCS - Time Customer Service, Inc. 1992 - 1993
Skills
Direct Marketing, Social Media, Research, Strategic Planning, Public Speaking, Non-profits, Editing, Project Management, Leadership, Spanish, Policy, Proposal Writing, Data Analysis, Process Improvement, Nonprofits, Business Analysis, Policy Analysis, Management, Analysis, Public Policy
Education
NYU School of Professional Studies
M.S. Candidate in Global Affairs, International Development and Humanitarian Assistance
NYU School of Professional Studies
B.A. in Social Sciences, Sociology and Anthropology
NYU School of Professional Studies July 2015 - Present
NYU School of Professional Studies December 2011 - June 2015
NYU School of Professional Studies January 2010 - December 2011
Time Inc. 2006 - 2008
Time Inc. 2002 - 2006
Time Inc. 2000 - 2002
Time Customer Service, Inc. (a Time Inc. subsidiary) 1999 - 1999
Time Customer Service, Inc. (a Time Inc. subsidiary) 1996 - 1999
TCS - Time Customer Service, Inc. 1993 - 1996
TCS - Time Customer Service, Inc. 1992 - 1993
Skills
Direct Marketing, Social Media, Research, Strategic Planning, Public Speaking, Non-profits, Editing, Project Management, Leadership, Spanish, Policy, Proposal Writing, Data Analysis, Process Improvement, Nonprofits, Business Analysis, Policy Analysis, Management, Analysis, Public Policy
Education
NYU School of Professional Studies
M.S. Candidate in Global Affairs, International Development and Humanitarian Assistance
NYU School of Professional Studies
B.A. in Social Sciences, Sociology and Anthropology
Bill Shireling's TCS - Time Customer Service, Inc. Experience August 2015 - Present
Job Business Development / Direct Marketing & Fulfillment
Industry Publishing
Experience
TCS - Time Customer Service, Inc. August 2015 - Present
Fortis Solutions Group October 2012 - June 2015
GBS Corp December 2009 - September 2012
Graffitti Graphics Corp March 1986 - December 2009
Skills
Coaching, Program Management, People Skills, Sales, Strategic Planning, Leadership, Team Building, Packaging, Business Development, Start-ups, Advertising, Account Management, New Business Development, Management, Customer Service, Marketing, Purchasing, Pre-press, Graphics, Trade Shows, Sales Operations, Customer Satisfaction, B2B, Sales Management, Entrepreneurship, Pricing, Digital Printing, Product Development, Key Account Management, Labels, Marketing Strategy, Sales Process, Direct Mail, Flexo, Direct Sales, Print Management, Manufacturing, Food Packaging, Selling, Time Management, Procurement, Business Planning, Key Account Development, Variable Data Printing, Print On Demand, Laminating, Color Management, Offset Printing
Education
University of South Florida 1976 — 1981
Bachelor of Arts (B.A.), Business Administration / Marketing
Hillsborough Community College 1973 — 1976
Associate of Arts (A.A.), Business Administration and Management, General
TCS - Time Customer Service, Inc. August 2015 - Present
Fortis Solutions Group October 2012 - June 2015
GBS Corp December 2009 - September 2012
Graffitti Graphics Corp March 1986 - December 2009
Skills
Coaching, Program Management, People Skills, Sales, Strategic Planning, Leadership, Team Building, Packaging, Business Development, Start-ups, Advertising, Account Management, New Business Development, Management, Customer Service, Marketing, Purchasing, Pre-press, Graphics, Trade Shows, Sales Operations, Customer Satisfaction, B2B, Sales Management, Entrepreneurship, Pricing, Digital Printing, Product Development, Key Account Management, Labels, Marketing Strategy, Sales Process, Direct Mail, Flexo, Direct Sales, Print Management, Manufacturing, Food Packaging, Selling, Time Management, Procurement, Business Planning, Key Account Development, Variable Data Printing, Print On Demand, Laminating, Color Management, Offset Printing
Education
University of South Florida 1976 — 1981
Bachelor of Arts (B.A.), Business Administration / Marketing
Hillsborough Community College 1973 — 1976
Associate of Arts (A.A.), Business Administration and Management, General
Nate Vigil, MBA Nate Vigil, MBA's TCS - Time Customer Service, Inc. Experience August 2015 - Present
Job Marketing Manager at TCS Time Customer Service, Inc.
Industry Marketing and Advertising
Experience
TCS - Time Customer Service, Inc. August 2015 - Present
Griswold Home Care April 2013 - July 2015
The Art Institutes December 2009 - May 2013
GunnAllen Financial February 2007 - December 2009
Starbucks Coffee Company January 2005 - February 2007
Starbucks Coffee Company January 2000 - February 2005
Skills
Graphic Design, Adobe Creative Suite, Microsoft Office, Social Media Marketing, Social Media, Marketing, Customer Service, Project Management, Web Design, Online Advertising, SEO, Teamwork, Goal Oriented, Brand Development..., Strategic Leadership, WordPress, Asset Management, Home Care, Elder Care, Senior Services, Public Speaking, Franchising, Management, Copywriting, Marketing Copy, Corporate Blogging, Community Outreach, Brand Development, Email Marketing, Blogging, Branding & Identity, Advertising, Social Networking, Online Marketing, InDesign
Education
Argosy University Tampa 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership
Savannah College of Art and Design 2001 — 2005
BFA, Graphic Design
TCS - Time Customer Service, Inc. August 2015 - Present
Griswold Home Care April 2013 - July 2015
The Art Institutes December 2009 - May 2013
GunnAllen Financial February 2007 - December 2009
Starbucks Coffee Company January 2005 - February 2007
Starbucks Coffee Company January 2000 - February 2005
Skills
Graphic Design, Adobe Creative Suite, Microsoft Office, Social Media Marketing, Social Media, Marketing, Customer Service, Project Management, Web Design, Online Advertising, SEO, Teamwork, Goal Oriented, Brand Development..., Strategic Leadership, WordPress, Asset Management, Home Care, Elder Care, Senior Services, Public Speaking, Franchising, Management, Copywriting, Marketing Copy, Corporate Blogging, Community Outreach, Brand Development, Email Marketing, Blogging, Branding & Identity, Advertising, Social Networking, Online Marketing, InDesign
Education
Argosy University Tampa 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership
Savannah College of Art and Design 2001 — 2005
BFA, Graphic Design
Sali Osman, CRISC, CISM, CISSP Sali Osman, CRISC, CISM, CISSP's TCS - Time Customer Service, Inc. Experience June 2014 - April 2015
Job Security & Risk Officer
Industry Information Technology and Services
Experience
Saudi Aramco November 2010 - Present
TCS - Time Customer Service, Inc. June 2014 - April 2015
GE Capital September 2010 - June 2014
Tantus Technologies, Inc. May 2010 - August 2010
SunGard Higher Education January 2009 - February 2010
Women in Defence and Security 2007 - 2009
U.S Department of Transportation- FMCSA January 2007 - December 2008
US Small Business Administration 2006 - 2007
Al-Hurra: Middle East Broadcast Network January 2004 - December 2005
NetSecure Solutions January 2002 - January 2004
Skills
Information Security..., Security Audits, Enterprise Risk..., Training Delivery, Technical Course..., Biodefense, Proposal Writing, Technical Writing, White Papers, Public Speaking, Technical Leadership, Job Coaching, Youth Mentoring, Professional Mentoring, Computer Forensics, Penetration Testing, Vulnerability Management, Risk Assessment, Information Security, Application Security, Security strategy, PCI DSS, Computer Security, Disaster Recovery, NIST, Program Management, Security, Vulnerability Assessment, PMP, Network Security, Risk Management, COBIT, Incident Response, Business Continuity..., CISSP, Governance
Education
George Mason University 2004 — 2011
PhD (ABD)
The George Washington University 2003 — 2004
Graduate Certificate
City University of Seattle 1999 — 2000
M.Sc
Arab Academy for Science, Technology and Maritime Transport 1992 — 1998
B.Eng.
Al nahda
Saudi Aramco November 2010 - Present
TCS - Time Customer Service, Inc. June 2014 - April 2015
GE Capital September 2010 - June 2014
Tantus Technologies, Inc. May 2010 - August 2010
SunGard Higher Education January 2009 - February 2010
Women in Defence and Security 2007 - 2009
U.S Department of Transportation- FMCSA January 2007 - December 2008
US Small Business Administration 2006 - 2007
Al-Hurra: Middle East Broadcast Network January 2004 - December 2005
NetSecure Solutions January 2002 - January 2004
Skills
Information Security..., Security Audits, Enterprise Risk..., Training Delivery, Technical Course..., Biodefense, Proposal Writing, Technical Writing, White Papers, Public Speaking, Technical Leadership, Job Coaching, Youth Mentoring, Professional Mentoring, Computer Forensics, Penetration Testing, Vulnerability Management, Risk Assessment, Information Security, Application Security, Security strategy, PCI DSS, Computer Security, Disaster Recovery, NIST, Program Management, Security, Vulnerability Assessment, PMP, Network Security, Risk Management, COBIT, Incident Response, Business Continuity..., CISSP, Governance
Education
George Mason University 2004 — 2011
PhD (ABD)
The George Washington University 2003 — 2004
Graduate Certificate
City University of Seattle 1999 — 2000
M.Sc
Arab Academy for Science, Technology and Maritime Transport 1992 — 1998
B.Eng.
Al nahda
Bridgette Bethune Bridgette Bethune's TCS - Time Customer Service, Inc. Experience November 1998 - March 2013
Job Currently seeking employment
Industry Information Technology and Services
Experience
TCS - Time Customer Service, Inc. November 1998 - March 2013
TCS - Time Customer Service, Inc. July 1996 - November 1998
University of Pittsburgh May 1991 - May 1996
Skills
Data Analysis, Analytics, Business Analysis, SDLC, Customer Service, Software Documentation, Requirements Analysis, SQL, Visio, Requirements Gathering, Microsoft Office, Software Project..., Social Media, Project Management, Leadership, Disaster Recovery, Microsoft Excel, Databases, Access, Software Development, DB2, Microsoft Word, Unix, Oracle
Education
University of Pittsburgh 1992 — 1996
Bachelor of Science (BS), Computer Science
University of Pittsburgh 1988 — 1992
Bachelor of Science (BS), Mathematics
TCS - Time Customer Service, Inc. November 1998 - March 2013
TCS - Time Customer Service, Inc. July 1996 - November 1998
University of Pittsburgh May 1991 - May 1996
Skills
Data Analysis, Analytics, Business Analysis, SDLC, Customer Service, Software Documentation, Requirements Analysis, SQL, Visio, Requirements Gathering, Microsoft Office, Software Project..., Social Media, Project Management, Leadership, Disaster Recovery, Microsoft Excel, Databases, Access, Software Development, DB2, Microsoft Word, Unix, Oracle
Education
University of Pittsburgh 1992 — 1996
Bachelor of Science (BS), Computer Science
University of Pittsburgh 1988 — 1992
Bachelor of Science (BS), Mathematics
Addison Burns's TCS - Time Customer Service, Inc. Experience November 2014 - Present
Job Programmer at TCS Time Customer Service, Inc.
Industry Publishing
Experience
TCS - Time Customer Service, Inc. November 2014 - Present
TCS - Time Customer Service, Inc. September 2013 - November 2014
TCS - Time Customer Service, Inc. January 2013 - September 2013
TCS - Time Customer Service, Inc. February 2012 - January 2013
Skills
Java, JavaScript, CSS, HTML5, HTML Emails, TSO, WebSphere Application..., Dreamweaver, Photoshop, JCL, SQL, DB2, MySQL, PHP, Microsoft Excel, Microsoft Word, Outlook, PowerPoint
Education
International Academy of Design and Technology-Tampa
TCS - Time Customer Service, Inc. November 2014 - Present
TCS - Time Customer Service, Inc. September 2013 - November 2014
TCS - Time Customer Service, Inc. January 2013 - September 2013
TCS - Time Customer Service, Inc. February 2012 - January 2013
Skills
Java, JavaScript, CSS, HTML5, HTML Emails, TSO, WebSphere Application..., Dreamweaver, Photoshop, JCL, SQL, DB2, MySQL, PHP, Microsoft Excel, Microsoft Word, Outlook, PowerPoint
Education
International Academy of Design and Technology-Tampa
Jennifer Krawczyk's TCS - Time Customer Service, Inc. Experience August 1998 - December 2003
Job Registered Nurse at Tampa General Hospital
Industry Hospital & Health Care
Experience
Tampa General Hospital December 2013 - Present
Tampa General Hospital December 2004 - Present
Tampa General Hospital December 2005 - December 2013
Tampa General Hospital December 2004 - December 2005
Moffitt Cancer Center January 2004 - December 2004
TCS - Time Customer Service, Inc. August 1998 - December 2003
Education
University of South Florida
Master’s Degree, Acute Care ARNP
University of South Florida
Bachelor’s Degree, Nursing
Hillsborough Community College
Associate’s Degree, Nursing
Tampa General Hospital December 2013 - Present
Tampa General Hospital December 2004 - Present
Tampa General Hospital December 2005 - December 2013
Tampa General Hospital December 2004 - December 2005
Moffitt Cancer Center January 2004 - December 2004
TCS - Time Customer Service, Inc. August 1998 - December 2003
Education
University of South Florida
Master’s Degree, Acute Care ARNP
University of South Florida
Bachelor’s Degree, Nursing
Hillsborough Community College
Associate’s Degree, Nursing
Todd Brenneman Todd Brenneman's TCS - Time Customer Service, Inc. Experience January 2013 - Present
Job Java Developer
Industry Information Technology and Services
Experience
TCS - Time Customer Service, Inc. January 2013 - Present
TCS - Time Customer Service, Inc. December 2001 - December 2012
TCS - Time Customer Service, Inc. April 1995 - December 2001
Ohio Casualty Group June 1990 - April 1995
Skills
Java, JSP, Servlets, JMS, JDBC, JNDI, Web Services, RESTful WebServices, Log4j, Websphere, Tomcat, WebSphere MQ, IBM HTTP Server, HTML, JavaScript, CSS, jQuery, RAD, Eclipse, CVS, Rational Team Concert, DB2, MySQL, SQL, Linux, SOA, JSON, XML, Requirements Analysis, Requirements Gathering, Business Analysis, Analysis, SDLC, Software Documentation, COBOL, JCL
Education
Bowling Green State University 1985 — 1989
Bachelor of Science (B.S.), Computer Science
TCS - Time Customer Service, Inc. January 2013 - Present
TCS - Time Customer Service, Inc. December 2001 - December 2012
TCS - Time Customer Service, Inc. April 1995 - December 2001
Ohio Casualty Group June 1990 - April 1995
Skills
Java, JSP, Servlets, JMS, JDBC, JNDI, Web Services, RESTful WebServices, Log4j, Websphere, Tomcat, WebSphere MQ, IBM HTTP Server, HTML, JavaScript, CSS, jQuery, RAD, Eclipse, CVS, Rational Team Concert, DB2, MySQL, SQL, Linux, SOA, JSON, XML, Requirements Analysis, Requirements Gathering, Business Analysis, Analysis, SDLC, Software Documentation, COBOL, JCL
Education
Bowling Green State University 1985 — 1989
Bachelor of Science (B.S.), Computer Science
Jennis Thomas Jennis Thomas's TCS - Time Customer Service, Inc. Experience May 2010 - Present
Job Director, Organizational Effectiveness at TCS Time Customer Service, Inc.
Industry Publishing
Experience
TCS - Time Customer Service, Inc. May 2010 - Present
Skills
Leadership, Leadership Development, Organizational..., Organizational..., Relationship Management, Training & Development, Project Management, Problem Solving, Internal Communications, Corporate Communications, Human Resources
Education
University of Florida
Bachelor of Arts (B.A.), Education
TCS - Time Customer Service, Inc. May 2010 - Present
Skills
Leadership, Leadership Development, Organizational..., Organizational..., Relationship Management, Training & Development, Project Management, Problem Solving, Internal Communications, Corporate Communications, Human Resources
Education
University of Florida
Bachelor of Arts (B.A.), Education
Brad Silverman, PMP, CSM's TCS - Time Customer Service, Inc. Experience April 2014 - Present
Job Software Engineering Process Group (SEPG) at Time Customer Service Inc.
Industry Publishing
Experience
TCS - Time Customer Service, Inc. April 2014 - Present
TCS - Time Customer Service, Inc. October 2011 - March 2014
TCS - Time Customer Service, Inc. July 2011 - March 2014
TCS - Time Customer Service, Inc. September 2010 - March 2014
TCS - Time Customer Service, Inc. February 2008 - February 2012
TCS - Time Customer Service, Inc. October 2005 - September 2010
TCS - Time Customer Service, Inc. May 2001 - October 2005
COVANSYS Inc January 1998 - April 2001
Skills
Process Improvement, SDLC, Business Analysis, Integration, Project Management, Agile Methodologies, Software Documentation, Vendor Management, Program Management, Team Leadership, Visio, Leadership, Management
Education
City University of New York-Hunter College 1989 — 1993
Bachelor’s Degree, Geological and Earth Sciences/Geosciences with a minor in Econmonics
TCS - Time Customer Service, Inc. April 2014 - Present
TCS - Time Customer Service, Inc. October 2011 - March 2014
TCS - Time Customer Service, Inc. July 2011 - March 2014
TCS - Time Customer Service, Inc. September 2010 - March 2014
TCS - Time Customer Service, Inc. February 2008 - February 2012
TCS - Time Customer Service, Inc. October 2005 - September 2010
TCS - Time Customer Service, Inc. May 2001 - October 2005
COVANSYS Inc January 1998 - April 2001
Skills
Process Improvement, SDLC, Business Analysis, Integration, Project Management, Agile Methodologies, Software Documentation, Vendor Management, Program Management, Team Leadership, Visio, Leadership, Management
Education
City University of New York-Hunter College 1989 — 1993
Bachelor’s Degree, Geological and Earth Sciences/Geosciences with a minor in Econmonics
Dana Lawrence's TCS - Time Customer Service, Inc. Experience April 1998 - April 2000
Job Support Project Leader at Time Customer Service
Industry Marketing and Advertising
Experience
Time Customer Service November 2009 - Present
TCS May 2005 - November 2009
Time Customer Service May 2000 - May 2005
Time Customer Service April 2000 - April 2001
TCS - Time Customer Service, Inc. April 1998 - April 2000
TCS - Time Customer Service, Inc. April 1995 - April 1998
TCS - Time Customer Service, Inc. January 1993 - April 1995
Skills
Process Improvement, Leadership, Team Building, Management, Marketing, Account Management, Cross-functional Team..., Leadership Development, Analysis, Marketing Strategy, Marketing Communications, Email Marketing, Direct Marketing, Social Media Marketing, Direct Mail, Advertising
Education
Gaither High School
University of South Florida
Web Design
Time Customer Service November 2009 - Present
TCS May 2005 - November 2009
Time Customer Service May 2000 - May 2005
Time Customer Service April 2000 - April 2001
TCS - Time Customer Service, Inc. April 1998 - April 2000
TCS - Time Customer Service, Inc. April 1995 - April 1998
TCS - Time Customer Service, Inc. January 1993 - April 1995
Skills
Process Improvement, Leadership, Team Building, Management, Marketing, Account Management, Cross-functional Team..., Leadership Development, Analysis, Marketing Strategy, Marketing Communications, Email Marketing, Direct Marketing, Social Media Marketing, Direct Mail, Advertising
Education
Gaither High School
University of South Florida
Web Design
Elizabeth Pierre-Saint's TCS - Time Customer Service, Inc. Experience August 2015 - Present
Job Marketing Professional and Photographer
Industry Marketing and Advertising
Experience
TCS - Time Customer Service, Inc. August 2015 - Present
Ely's Keepsakes & Photography March 2013 - Present
Mangrove Software March 2014 - August 2015
Bell Shoals Baptist Church August 2013 - March 2014
Bell Shoals Baptist Church January 2011 - August 2013
ISPE 2008 - 2009
ISPE 2004 - 2008
Skills
Marketing Communications, Public Relations, Microsoft Office, Adobe Creative Suite, Administrative..., Integrated Marketing, Internal Communications, Communication, Corporate Communications, Marketing Strategy, Social Media Marketing, Email Marketing, Marketing Management, Non-profits, Non-profit..., Social Media, Social Services, Contract Negotiation, Vendor Management..., Strategic Planning, Cross-functional Team..., Team Building, Strategic Thinking, Web Content, Copy Editing, Marketing Copy, Print Management, Spanish-speaking, Multilingual, Press Releases, Portrait Photography, Graphic Design, Digital Photography, Handmade Jewelry
Education
Springfield College 2011 — 2013
Master of Science (M.S.), Human Services, Organizational Management & Leadership
University of Tampa 2001 — 2005
Bachelors of Science, Marketing
TCS - Time Customer Service, Inc. August 2015 - Present
Ely's Keepsakes & Photography March 2013 - Present
Mangrove Software March 2014 - August 2015
Bell Shoals Baptist Church August 2013 - March 2014
Bell Shoals Baptist Church January 2011 - August 2013
ISPE 2008 - 2009
ISPE 2004 - 2008
Skills
Marketing Communications, Public Relations, Microsoft Office, Adobe Creative Suite, Administrative..., Integrated Marketing, Internal Communications, Communication, Corporate Communications, Marketing Strategy, Social Media Marketing, Email Marketing, Marketing Management, Non-profits, Non-profit..., Social Media, Social Services, Contract Negotiation, Vendor Management..., Strategic Planning, Cross-functional Team..., Team Building, Strategic Thinking, Web Content, Copy Editing, Marketing Copy, Print Management, Spanish-speaking, Multilingual, Press Releases, Portrait Photography, Graphic Design, Digital Photography, Handmade Jewelry
Education
Springfield College 2011 — 2013
Master of Science (M.S.), Human Services, Organizational Management & Leadership
University of Tampa 2001 — 2005
Bachelors of Science, Marketing
Patricia Kaufman's TCS - Time Customer Service, Inc. Experience February 1999 - May 2015
Job VP Customer Customer Care Operations
Industry Publishing
Experience
TCS - Time Customer Service, Inc. February 1999 - May 2015
Publishers Clearing House 1990 - January 1999
Readers Digest 1978 - 1990
Skills
Call Center, Customer Service, Management, Direct Mail, Customer Retention, IVR, Customer Experience, Process Improvement, Vendor Management, Operations Management, New Business Development, Customer Satisfaction, Team Building, Leadership, Team Leadership, Cross-functional Team..., CRM, Budgets, Forecasting, Account Management, Call Centers, Email Marketing, Marketing, Sales, Contract Negotiation
Education
Adelphi University 1974 — 1978
MBA, Business Administration
TCS - Time Customer Service, Inc. February 1999 - May 2015
Publishers Clearing House 1990 - January 1999
Readers Digest 1978 - 1990
Skills
Call Center, Customer Service, Management, Direct Mail, Customer Retention, IVR, Customer Experience, Process Improvement, Vendor Management, Operations Management, New Business Development, Customer Satisfaction, Team Building, Leadership, Team Leadership, Cross-functional Team..., CRM, Budgets, Forecasting, Account Management, Call Centers, Email Marketing, Marketing, Sales, Contract Negotiation
Education
Adelphi University 1974 — 1978
MBA, Business Administration
Dianna McCarty's TCS - Time Customer Service, Inc. Experience June 2000 - August 2001
Job Experienced QA Analyst at Time Inc. | Project Planning | Testing | Driving change one use case at a time!
Industry Information Technology and Services
Experience
Time Inc. March 2002 - Present
Time Inc. September 2001 - March 2002
TCS - Time Customer Service, Inc. June 2000 - August 2001
Skills
Content Management, Data Analysis, Process Improvement, Training, Email Marketing, Business Analysis, Analysis, Social Media, Office 365, Microsoft Word, Visio, SnagIt, Marketing Strategy, Social Media Marketing, Direct Marketing, Team Leadership, Digital Marketing, Project Planning, Agile & Waterfall..., Project Management, Digital Strategy, Clarity, PeopleSoft, Quality Assurance, Manual Testing, Regression Testing, Documentation, SharePoint, Technical Writing, Marketing, Analytics, Proposal Writing, Software Documentation, Requirements Gathering, Technical Documentation
Education
University of South Florida
Bachelor of Arts (B.A.), Communications
Time Inc. March 2002 - Present
Time Inc. September 2001 - March 2002
TCS - Time Customer Service, Inc. June 2000 - August 2001
Skills
Content Management, Data Analysis, Process Improvement, Training, Email Marketing, Business Analysis, Analysis, Social Media, Office 365, Microsoft Word, Visio, SnagIt, Marketing Strategy, Social Media Marketing, Direct Marketing, Team Leadership, Digital Marketing, Project Planning, Agile & Waterfall..., Project Management, Digital Strategy, Clarity, PeopleSoft, Quality Assurance, Manual Testing, Regression Testing, Documentation, SharePoint, Technical Writing, Marketing, Analytics, Proposal Writing, Software Documentation, Requirements Gathering, Technical Documentation
Education
University of South Florida
Bachelor of Arts (B.A.), Communications
Mark Pendergraff's TCS - Time Customer Service, Inc. Experience May 1999 - Present
Job Application Developer
Industry Computer Software
Experience
TCS - Time Customer Service, Inc. May 1999 - Present
Skills
WebSphere Application..., Java, WebSphere MQ, Web Services, JProbe, New Relic, DB2, Software Configuration..., JMeter, CVS, Github, Call center IVR..., encryption/hashing..., Eclipse/Rational..., Rational Team Concert, Business Intelligence, Agile Methodologies, SDLC, SQL
Education
University of Florida
Bachelors, Management Information Systems, Economics, 4.0
TCS - Time Customer Service, Inc. May 1999 - Present
Skills
WebSphere Application..., Java, WebSphere MQ, Web Services, JProbe, New Relic, DB2, Software Configuration..., JMeter, CVS, Github, Call center IVR..., encryption/hashing..., Eclipse/Rational..., Rational Team Concert, Business Intelligence, Agile Methodologies, SDLC, SQL
Education
University of Florida
Bachelors, Management Information Systems, Economics, 4.0
Kathleen Kok's TCS - Time Customer Service, Inc. Experience October 2014 - March 2015
Job Student at University of South Florida
Industry Information Technology and Services
Experience
TCS - Time Customer Service, Inc. October 2014 - March 2015
Walgreens August 2009 - December 2013
Catalina Marketing August 2006 - June 2008
Skills
Microsoft Office, Visual Studio, C#, Troubleshooting, SQL, VB.NET, Information Security, Management, Microsoft Excel, Customer Service, Microsoft Word, HTML, Microsoft SQL Server, CSS, Strategic Planning, Leadership, PowerPoint, C++
Education
University of South Florida 2013 — 2015
Bachelor of Science (B.S.), Management Information Systems, General, 3.73
St. Petersburg College 2011 — 2013
Associate of Science (A.S.), Computer Programming and Analysis, 3.8
TCS - Time Customer Service, Inc. October 2014 - March 2015
Walgreens August 2009 - December 2013
Catalina Marketing August 2006 - June 2008
Skills
Microsoft Office, Visual Studio, C#, Troubleshooting, SQL, VB.NET, Information Security, Management, Microsoft Excel, Customer Service, Microsoft Word, HTML, Microsoft SQL Server, CSS, Strategic Planning, Leadership, PowerPoint, C++
Education
University of South Florida 2013 — 2015
Bachelor of Science (B.S.), Management Information Systems, General, 3.73
St. Petersburg College 2011 — 2013
Associate of Science (A.S.), Computer Programming and Analysis, 3.8
Tasha Rodriguez's TCS - Time Customer Service, Inc. Experience
Job Customer Service Representative at TCS Time Customer Service, Inc.
Industry Publishing
Experience
TCS - Time Customer Service, Inc.
Education
College of Central Florida
Associate's degree, English Literature (British and Commonwealth)
TCS - Time Customer Service, Inc.
Education
College of Central Florida
Associate's degree, English Literature (British and Commonwealth)