TDS Telecom
Industry: Telecommunications company
DescriptionTDS Telecom is an American telecommunications company with headquarters in Madison, Wisconsin. It is a wholly owned subsidiary of Telephone and Data Systems Inc, and is the seventh-largest local exchange ... Parent organization: Telephone and Data Systems Headquarters: Madison, WI CEO: Dave Wittwer (Dec 2006–) Founded: 1969 Subsidiaries: OneNeck IT Solutions, TDS Metrocom
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TDS Telecom Employees
Hewlett-Packard June 2015 - Present
Middleton Outreach Ministry (active volunteer) January 2010 - Present
Finance Sales Academia November 2007 - December 2014
Hewlett-Packard / EDS August 2007 - October 2007
TDS™ July 1998 - January 2007
TDS Telecom April 1996 - June 1998
Skills
Technical Writing, Editing, Event Planning, Outlook, Microsoft Office, Leadership, Social Media, Project Management, Public Speaking, Process Improvement, Content Management, Creative Review, Collaboration, Content Development, Marketing Communications, AP Style, Technical Standards, PowerPoint, Microsoft Word, Liaison, Microsoft Excel, Corporate Communications, Visio, Content Strategy, User Documentation, Documentation Practices, Procedure Development, Web Content Management, Business Writing, Presentation Development, Style Guides, Instructional Design, Information Mapping, Finance, Strategic Planning, SharePoint, LinkedIn, Twitter, InDesign, Photoshop, Access Database, Knowledge Base, Adobe Acrobat, Executive..., HTML, Customer Acceptance, Technical Reviews, Graphics, Social Networking, Marketing
Education
Boston University 1984 — 1989
B.S., Business Management / Finance
DePaul University 1982 — 1984
Business Management / Finance
Triton College
Music
Oak Park and River Forest High School
Morton West High School
At Your Service Virtual Admin Solutions August 2015 - Present
Association of Equipment Manufacturers (AEM) December 2013 - December 2014
Lovelace Health Plan August 2010 - May 2013
TRI Appraisals, LLC January 2004 - 2013
Alliant Energy September 2007 - May 2010
TDS TELECOM May 2005 - November 2006
Harley-Davidson Motor Co July 2001 - September 2002
Meriter Hospital May 1999 - July 2001
Skills
Time Management, Administrative..., Training, Customer Service, Microsoft Office, Marketing, Public Speaking, Program Management, Budgets, Event Management, Microsoft Excel, Administration, PowerPoint, Process Scheduler, Outlook, Event Planning, Editing, Sales, Executive..., C-Level Executive..., Executive Support, Executive..., Executive-level..., Travel Arrangements, Travel Management, Executive Calendar..., Heavy Calendaring, Conference Coordination, Accounting, Project Planning, Project Coordination, Business Process..., Office Management, Office Administration, Redundancy Handling, Report Writing, Corporate Communications, Internal Communications, Project Status Reporting, Team Motivation, Meeting Planning, Meeting Scheduling, Presentation Development, Public Relations, Marketing Communications, Training Delivery, Employee Training, CAP, Collateral Materials..., Conference Management
Education
Madison Area Technical College 2007 — 2008
Completed numerous administrative assistant and meeting/event planning courses
Concordia University 1996 — 1997
BA, Management Communications
University of Wisconsin-Madison
TDS Telecommunications Corp. January 2012 - Present
TDS Telecom January 2009 - January 2012
TDS Telecom 2006 - 2009
TDS Metrocom 2003 - 2006
TDS Telecom 1999 - 2002
USMC 1991 - 1999
Skills
Product Management, Product Development, Process Improvement, Budgeting, Telecommunications, Team Leadership, Marketing Strategy, Management, Account Management, Forecasting, Budgets, Cross-functional Team..., Business Analysis, Strategic Planning, Managed Services, Competitive Analysis, Call Centers, Solution Selling, Product Marketing, Troubleshooting, Vendor Management, Selling, SIP Trunking, Sales Management, Leadership, Direct Sales, Project Management, Sales Operations, VoIP, T1, Co-location, Broadband, Sales, Wireless, Strategy
Education
University of Southern California - Marshall School of Business 2009 — 2009
Advanced Management Program - Network Digital Industry
Edgewood College 2000 — 2004
Master of Business Administration (M.B.A.)
Upper Iowa University 1995 — 1999
Accounting, Accounting
Madison Area Technical College
Associate's degree, Business Middle Management
TDS Telecom July 2014 - Present
Boucher Automotive Group February 2012 - December 2013
Graceland Management Services, LLC November 2009 - June 2011
BK Cable June 2008 - July 2009
Hufcor, Inc April 2007 - June 2008
Skills
Customer Satisfaction, Accounts Receivable, Sales, ERP, Management, Sales Management, CRM, Accounting, Customer Service, Microsoft Excel, Cost Accounting, Inventory Control, Teamwork, Recruiting, Business Planning, Pricing, Merchandising, Budgets, NetSuite, Call Centers, Office Administration, Leadership, Advertising, Manufacturing, Operations Management, Spreadsheets, Persistence, Customer Retention, Retail, Time Management, Finance, Event Management, Microsoft Office, Outlook, Microsoft Word, Inventory Management, Team Leadership, Analysis, Account Management, Negotiation, Team Management, Team Building, Purchasing, Process Improvement, Project Planning, Public Speaking, PowerPoint, Marketing Strategy, Training, Marketing
Education
Ashford University 2012 — 2014
Associate's degree, Organizational Management
SAIF Corporation April 2011 - Present
Sacred Heart Medical Center September 2014 - January 2015
Marion County, Oregon April 2008 - April 2011
Linn Benton Lincoln Educational Services District August 2006 - June 2007
TDS Telecom November 1997 - August 2006
Columbus Metropolitan Library April 1993 - May 1997
Nationwide Insurance June 1980 - April 1993
Skills
Business Analysis, Requirements Analysis, Analysis, Business Requirements, Requirements Gathering, Business Process, Documentation, SDLC, Policy, Process Improvement, Workshop Facilitation, Collaboration, Strategic Leadership, ITIL v3 Foundations..., Project Management, Project Portfolio..., Team Building, Highly personable, Software Documentation, ITIL, Management, Information Technology, PMP, IT Service Management, IT Strategy, Team Leadership, Vendor Management, Integration, Leadership, SQL, IT Management, Change Management, Visio, Program Management, Business Process..., Public Speaking, Preaching, Crisis Intervention, Pastoral Counseling, Pastoral Care, Organizational..., Business Intelligence, Data Warehousing, Data Modeling, Databases, Software Project..., Resource Management, Agile Methodologies
Education
Marylhurst University 2008 — 2013
Masters, Divinity
Edgewood College 2000 — 2005
Bachelor of Science, Industrial/Organizational Psychology
TDS Telecom March 2013 - Present
Crosby School District August 2011 - August 2014
Cuyuna Regional Medical April 2012 - September 2012
Skills
Computer Repair, Computer Diagnostics, Microsoft Office, Microsoft Word, Operating Systems, Teamwork, Classroom Management, Microsoft Office 2010, Networking Solutions, Team Leadership, Bricklaying, Stonework, Windows 7, Troubleshooting, Virus Removal, Remote Desktop, Router Configuration, Computer Hardware, Desktop Administration, Remote Troubleshooting, Hardware Support, Windows, Laptops, Windows Vista, Workstations, Hardware, Administration, Computer Hardware..., Internet Troubleshooting, Subnetting, Antivirus, Microsoft Operating..., Hardware Installation, Server Administration, Desktop Deployment, Remote Access, Telephone Skills
Education
Central Lakes College-Brainerd 2010 — 2013
AAS, Computer Systems Networking and Telecommunications
Florida Division of Emergency Management December 2013 - Present
Leon County Schools February 2013 - July 2013
Gadsden County School Board July 2012 - February 2013
West Gadsden High School November 2010 - July 2012
Leon County Schools December 2008 - November 2010
TDS Telecom June 2007 - July 2008
Deltacom 2000 - 2007
KMC Telecom 1997 - 2000
Skills
Network Administration, Servers, Troubleshooting, Technical Support, Networking, Network Design, Software Installation, Software Documentation, VoIP, Hardware, Telecommunications, Windows, System Administration, System Project Analyst, LAN-WAN, Active Directory, Cisco Technologies, Microsoft Office, Windows XP, Wireless, WAN, Group Policy, Windows Server, A+ Certified, Computer Network..., Cabling, Windows 7, CCNA, TCP/IP protocols, IP, Desktop Computers, Computer Hardware, XP, iPad, Office 2010, iOS, SCCM, Educational Technology, Promethean Board, Smartboard, Knowledge-based Systems, Network + Certified, Voice & Data Convergence, Voice Mail, Apple, Microsoft Office 2007, Desktop Support..., Telecommunications..., Phone System..., IT Hardware Support
Education
Parkland College 1986 — 1987
Business Administration and Management, General
Champaign Centennial 1980 — 1983
Florida Institute of Technology
Snow Software April 2014 - Present
CDW February 2013 - April 2014
CDW October 2006 - 2013
Berbee Information Networks October 2006 - July 2008
Berbee / CDW October 2006 - July 2008
TDS Telecom December 2000 - July 2006
Compuware January 1997 - December 2000
SBC Warburg August 1994 - December 1996
German American Chamber of Commerce July 1992 - July 1994
SPP Capital Partners March 1990 - May 1992
Skills
Virtualization, Cloud Computing, Active Directory, Microsoft Technologies, Disaster Recovery, Windows Server, SharePoint, SCOM, Microsoft Exchange, Security, Enterprise IT Strategy, Technical Product..., System Deployment, Professional Services, Citrix, Data Center, Servers, Network Security, VMware, SCCM
Education
City University of New York-Hunter College 1988 — 1990
B.A., German, Chinese
University of Wisconsin-Madison - School of Business
Project Management Certificate, Project Management
Metro Nashville Public Schools March 2014 - Present
Metropolitan Nashville Public Schools January 2013 - March 2014
TDS Telecommunications Corp. August 2010 - July 2012
TDS Telecom August 2008 - July 2010
TDS Telecom April 2007 - August 2008
TDS Telecom March 2005 - April 2007
TDS Telecom August 1998 - March 2005
Skills
Telecommunications, MPLS, Call Center, PRI, Solution Selling, VoIP, Managed Services, T1, Direct Sales, SIP Trunking, Account Management, DS3, Metro Ethernet, Sales, DSL, Customer Satisfaction, Telephony, Co-location, Instructor-led Training, Remote Administration, Live Meeting, Customer Support, Sales Presentations, Data Entry, Sales Order Processing, TDM, Business Networking, Computer Proficiency, Staff Development, Employee Management, Training Needs Analysis, RFP, Customer Retention, Return on Investment, Solution Implementation, Project Coordination, Broadsoft, Call Centers, Management, Ethernet, Unified Communications, IP PBX, Highly detail oriented, Training
Education
Trevecca Nazarene University 2012 — 2013
Bachelor of Arts (BA), Management and Human Relations
Volunteer State Community College 2003 — 2006
AAS, Computer Information Systems
Copiah-Lincoln Community College 1996 — 1997
Kent State University 1995 — 1996
TDS Telecom June 2014 - Present
TDS Telecom January 2005 - August 2014
TDS Telecommunications Corp. October 2001 - January 2005
TDS Telecom October 1998 - October 2001
Skills
Managed Services, Co-location, Telecommunications, Internet Services, T1, Telephony, VoIP, SIP, Unified Communications, MPLS, Product Management, IP, Call Centers, Wireless, Broadband, SIP Trunking, Solution Selling, Hosted Services, IPTV, Optical Fiber, Ethernet, Network Design, Metro Ethernet, DSL
Education
Cardinal Stritch University 1993 — 1995
MBA, Business Administration
University of Wisconsin-Madison
BA, Journalism
Paragon Development Systems March 2014 - Present
CPM Healthgrades February 2012 - January 2014
TDS Telecommunications Corp. February 2011 - March 2012
TDS Telecom July 2007 - February 2011
TDS Telecommunications Corp. 2005 - 2007
TDS Telecommunications Corp. 2002 - 2005
Skills
Project Management, Process Improvement, Team Leadership, MS Project, Project Planning, Project Coordination, Project Execution, Six Sigma, Business Analysis, Software Project..., Call Centers, Leadership, Management, Software Development, Telecommunications, Vendor Management, Visio, CRM, Agile Project Management, Software Documentation
Education
University of Wisconsin-Madison 2012 — 2012
Professional Development Certificate - Business Analysis
University of Wisconsin-Madison 2011 — 2011
Masters Certificate in Project Management, Project Management
Washington State University 2002 — 2007
BA, Business Administration with a double major in Finance
Edgewood College
MBA, Business
TDS Telecom May 2013 - Present
Skills
Telecommunications, VoIP, Wireless, Broadband, Fiber Optics, Telephony, Troubleshooting, IP, Call Centers, Management, Network Design, Project Management, Ethernet, Customer Service, Vendor Management
Education
Eastern Idaho Technical College
TDS Telecom April 2008 - Present
TDS Telecom January 2007 - May 2008
TDS Telecom May 2005 - January 2007
Buzz Inn April 2003 - May 2005
Amish Furniture Gallery August 2001 - April 2003
Mitsubishi Electric Air Tech March 1996 - April 2000
American Energy Services April 1992 - February 1996
Skills
Call Center, Inventory Management, Telecommunications, Problem Solving, Customer Service, Customer Relations, Troubleshooting, Microsoft Office, Windows, Documentation, Strategic Planning, Active Directory, Administration, Excel, Outlook, VoIP, Process Improvement, Planning, Team Leadership, Business Analysis, Word, Operations Management, Analysis, Operating Systems, Software Documentation, Call Centers, Quality Assurance, Management, Training, Project Planning, Budgets, Team Building
Education
Herzing College 2000 — 2002
Associate; Excelled, Architectural/Mechanical Cad Drafting; Computer Software Technologies, 3.30
Art Institute of Fort Lauderdale 1991 — 1993
Associate of Arts (AA), Artist Management / Video Communications, 3.7
Dodgeville High School 1985 — 1987
Diploma, General Studies
Kforce 2013 - Present
TDS Telecom January 2010 - January 2012
TDS Metrocom 2008 - 2012
TDS Telecom January 2008 - January 2010
CTU Online January 2006 - January 2008
Stay at home mom January 2004 - January 2006
MCI, Inc January 1998 - January 2004
Skills
T1, VoIP, DSL, Telephony, Telecommunications, MPLS, Ethernet, IP, SIP, Wireless, WAN, PRI, DS3
Education
Colorado Technical University 2007 — 2010
Manley High School
TDS Telecom November 2014 - Present
BendBroadband January 2014 - November 2014
BendBroadband August 2013 - January 2014
BendBroadband January 2008 - August 2013
T-Mobile July 2004 - July 2007
Skills
TCP/IP, Cisco IOS, CMTS, Routing Protocols, Cisco Routers, T1, Cisco Networking Devices, Networking, OSI Model, Customer Satisfaction, Call Centers, Telecommunications, Training, Troubleshooting, Team Building, Call Center, VoIP, Customer Service, Performance Management, Broadband, Time Management, Employee Engagement, Employee Relations, Process Improvement, Customer Experience, Team Leadership, Onboarding, Training Facilitation, Coaching, Organizational..., Human Resources, Vendor Management, Customer Retention, Employee Training, Technical Support, Cable Modems, Project Management, Instructional Design, Change Management, HFC, Supervisory Skills, Budgets
Education
Central Oregon Community College 2004 — 2017
Associate of Science (A.S.), Computer Information Systems (Networking), TBD
Penn Foster Career School 2008 — 2010
Certification, AutoCADD
TDS Telecom May 2015 - Present
Renodis August 2011 - April 2015
CenturyLink June 2009 - August 2011
CenturyLink October 2007 - June 2009
Verizon Wireless October 2003 - October 2007
Qwest September 2000 - July 2003
Skills
Account Management, Telecommunications, Salesforce.com, Sales Process, Managed Services, Sales Operations, Direct Sales, Solution Selling, Call Centers, Sales, SaaS, Enterprise Software, Customer Satisfaction, VoIP, Unified Communications, Management, CRM, MPLS
Education
Dakota County Technical College 1998 — 2000
Associate's Degree, Telecommunications Technology/Technician
National Guardian Life Insurance Company November 2013 - October 2014
INOC LLC January 2013 - November 2013
NikAndy Publications August 2010 - August 2013
American Family Insurance October 2011 - January 2013
HellermannTyton June 2011 - October 2011
U.S. Geological Survey (USGS) August 2010 - January 2011
TEKsystems 2009 - 2011
Boumatic October 2009 - December 2009
Charter Communications June 2009 - October 2009
TDS Telecom February 2009 - April 2009
Skills
Customer Service, Troubleshooting, Networking, Linux System..., Microsoft Office, Microsoft Exchange, Microsoft Servers, Desktop Administration, Service Desk, Help Desk Support, Remote Access, Remote Desktop, Firewalls, Computer Hardware, DHCP, Technical Support, Hardware, Software Documentation, Servers
Education
Capella University 2014 — 2015
Master’s Degree, Computer and Information Systems Security/Information Assurance
Herzing University 2009 — 2011
BS, Technology Management
Lakeland College 2006 — 2009
BA, English
TDS Telecom September 2014 - Present
Covario February 2012 - November 2013
Covario January 2010 - February 2012
Netconcepts December 2006 - January 2010
Miles Kimball 2004 - 2006
Communication Logistics, Inc. 2003 - 2004
Woodland Girl Scout Council 2002 - 2002
Advantage Learning Systems (now Renaissance Learning) 1994 - 2001
Skills
Analytics, SEO, Web Analytics, Google Analytics, Competitive Analysis, Online Marketing, Statistics, WebTrends Analytics, Google Adwords, Data Mining, Strategy, Predictive Analytics, Cross-functional Team..., A/B testing, Keyword Research, Digital Marketing, Online Advertising, Omniture, Web Marketing, Business Analysis, Online Marketing..., Business Communications, Marketing Research, Marketing, Mobile Marketing, Email Marketing, Social Media, Digital Strategy, Coremetrics Analytics, Multi-channel Marketing, Organic Search, E-commerce, Multivariate Testing, Landing Page..., Affiliate Marketing, Genealogy, Facebook, Social Media Measurement, Search Advertising, Tableau, Historical Research, Market Research, Result Oriented, Tabelau, Resesarch, Thinks strategically..., Thinks big and has..., Experience working with..., Geneology, SEM
Education
Clarke University 1980 — 1983
Bachelor of Arts (BA), Corporate Communications
Carnegie Mellon Independent Study of Statistics Curriculum
Course Audit and Completion
Udemy
Dean Health Plan March 2011 - Present
TDS Corp October 2007 - March 2011
TDS Telecom June 1998 - October 2007
U.W. Center for Dairy Profitability October 1997 - June 1998
CUNA Mutual Call marketing center October 1996 - October 1997
Wisconsin Department of Revenue, Division of Lottery December 1995 - August 1996
WFOY Radio 1240 AM November 1993 - December 1995
Skills
Crystal Reports
Education
Madison Area Technical College 1996 — 1998
Associate's degree, Information Technology
Flagler College 1991 — 1995
Bachelors, Business Administration/Psychology
TDS Telecom October 2014 - Present
Frontier Communications November 2011 - October 2014
ITT April 2010 - November 2011
Charter Communications July 2007 - February 2010
Charter Communications July 2006 - July 2007
Charter Communications January 2006 - July 2006
US Army June 2004 - November 2005
Charter Communications August 2002 - June 2004
US Army November 1997 - April 2000
Skills
Troubleshooting, Optical Fiber, VoIP, Technical Support, Security, Security Clearance, Leadership, Telecommunications, Cabling, Networking, Project Planning, Telephony, Project Management, Change Management, Microsoft Office, Broadband, Network Administration, Test Equipment, Routing, Management, Training, Switches, Software Installation, Quality Control, Maintenance & Repair, Inventory Management, Budgets, Quality Assurance, Fiber Optics, Wireless, LAN-WAN, Ethernet, System Deployment, Team Leadership, Wireless Networking, Network Engineering, RF, Supervisory Skills, Routers, Help Desk Support, Process Scheduler, Computer Network..., Engineering, Human Resources, Windows, Vendor Management, Customer Satisfaction, Strategy, Account Management, Telecommunications...
Education
University of Wisconsin-Madison - School of Business 2014 — 2016
Master of Business Administration (MBA), Business Administration, Management and Operations
Herzing University-Madison 2012 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Beloit College 2000 — 2002
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
TDS Telecom June 2014 - Present
TDS Telecom April 2006 - Present
TDS Telecom January 2003 - April 2006
TDS Telecom August 2000 - January 2003
Northern Capital Management March 1997 - August 2000
Skills
Coaching, Leadership, Training, Management, Team Management, Access, Budgets, Sales, Call Centers, Performance Management, Team Building, Leadership Development, Talent Management, Process Improvement, Team Leadership, Instructional Design, Software Documentation, Networking, Change Management, Vendor Management, Project Management, Time Management, Call Center
Education
Brigham Young University 1989 — 1995
Bachelor, Business Management
TDS Telecom 2015 - Present
Solutionz Conferencing January 2011 - 2014
Felt and Lukes June 2006 - January 2011
The Frantz Group January 2005 - June 2006
Skills
Solution Selling, B2B, Sales Operations, New Business Development, Email Marketing, Direct Sales, Team Leadership, Strategic Partnerships, Account Management, Strategic Planning, Sales Process, Lead Generation, Telecommunications, Business Strategy, Social Media Marketing, Product Marketing, Marketing Strategy, Sales Management, Sales Presentations, Online Marketing, Business Intelligence, International Sales, Team Management, Product Management, Marketing Communications, HTML, Photoshop, Microsoft Technologies, Marketing Management, CSS, Avaya, Dreamweaver, Apple, 3D visualization, Telemarketing, Government Contracting, Strategy, Conference Design, Government Relations, B2B eCommerce, Business Management, Consultative Selling, Channel Management, E-commerce, Cold Calling, Management
Education
Carroll College 2004 — 2008
Bachelor's Of Science, Business Administration
Waukesha County Technical College 2002 — 2004
Associates Degree, Business Administration
CPC Women's Health Resourse November 2013 - Present
Home April 2011 - Present
TDS Telecom June 1998 - April 2011
TDS Telecommunications Corp. 1998 - 2011
Staffmark November 1997 - June 1998
Staffmark November 1997 - June 1998
Cavalear Sigg Realty January 1990 - June 1991
Cavalear Sigg Realty January 1990 - June 1991
Skills
Office Equipment, Cash Balance, Computers, Account Management, Payments, Technical Support, Call Center, Sales, Accounts Payable, Bookkeeping, Customer Retention, Customer Experience, Public Relations, Telecommunications, Networking, Accounts Receivable, Voice Mail, Wireless, Telephone Reception, Microsoft Excel, Microsoft Word, PowerPoint, Schedules, ePay, Internet, Notary Public, Research, Customer Service..., Typing, Payroll, Customer Service, Filing, Outlook, Call Centers
Education
Vantage Career Center 1980 — 1982
High School, General Office Occupations and Clerical Services
Paulding High School 1979 — 1982
Paulding High School
TDS Telecom May 2014 - Present
TDS Telecom May 2012 - May 2014
Urban Land Interests April 2011 - October 2011
Pizza Hut July 2010 - April 2011
Skills
MongoDB, NoSQL, Business Objects, SQL, Security, SharePoint, SharePoint Designer, Project Management, Microsoft Access, Networking, Troubleshooting, Microsoft Office, Routing, Firewalls, Visio, Databases, Business Analysis, Integration, Telecommunications, VoIP, Wireless
Education
University of Wisconsin-Milwaukee 2015 — 2017
Bachelor Of Science In Information Science & Technology, Database
Blackhawk Technical College 2011 — 2014
Associate Degree, Independent Technical Studies
TDS Telecom May 2015 - Present
Cricket Wireless October 2008 - March 2015
Glotel Inc August 2008 - October 2008
U.S. Cellular June 2003 - June 2008
Primeco Communications 1999 - 2003
Motorola August 1996 - June 1999
Remec Wireless February 1996 - August 1996
California Microwave February 1995 - January 1996
United States Navy November 1990 - November 1994
Skills
CDMA, EVDO, Cellular Communications, Wireless, 4G, LTE, Telecommunications, Microwave, 3G, T1, RF, Wireless Networking, Computer Network..., CDMA2000, Troubleshooting, WiFi, Optimizations, Routers, Network Optimization, Antennas, Mobile Devices, Testing, SS7, Backhaul, Vendor Management, TDMA, IP, TCP/IP, Networking, Ethernet, Cisco Technologies, GPRS, Wireless Broadband, Broadband, VoIP, System Deployment, Fiber Optics, MPLS, Optimization
Education
Cardinal Stritch University 2011 — 2013
Bachelors of Science, Business Management, 3.86 GPA
College of DuPage 1998 — 2000
Associates, General Studies
USN Radar Systems Maintenance School 1989 — 1990
Radar
USN Advanced Electronics School 1989 — 1989
Electronics, Radar, Computer
USN Basic Electricity & Electronics School 1988 — 1989
Electronics
Broken Arrow High School 1984 — 1988
Mitel June 2012 - Present
Mitel September 2010 - June 2012
Mitel May 2007 - August 2010
TDS Telecom 2004 - 2007
EGNet Consulting May 2003 - July 2004
Abacus Technologies LLC May 2001 - June 2003
Network Engineering Technologies 1997 - 2001
Skills
Telecommunications, Unified Communications, Managed Services, VoIP, Wireless, Network Design, WAN, Channel, Switches, Routers, Sales Operations, Pre-sales, Product Development, Solution Selling, Telephony, Networking, Business Planning, SIP, Cloud Computing, MPLS, Channel Partners
Education
Edgewood College 2006 — 2010
MBA
University of Wisconsin-Madison 1994 — 1996
Bachlor of Science, Chemistry
Keller Williams Realty Madison West 2005 - Present
Keller Williams Realty September 2004 - Present
Keller Williams Reatly 2004 - Present
TDS Telecom June 2000 - June 2004
Telephone & Data Systems 1992 - 2003
Telephone & Data Systems, Inc. (TDS) 1993 - 2000
Skills
ABR, Real Estate, Referrals, First Time Home Buyers, Sellers, Relocation, Selling, Single Family Homes, Buyer Representation, REO, Investors, Investment Properties, Listings, Property, Luxury, Short Sales, Resellers, Buyers, Property Management, Foreclosures, Condos, Residential Homes, New Home Sales, Real Estate Transactions, Real Property
Education
Cardinal Stritch University 1995 — 2000
SSM Health Care February 2014 - Present
QBE North America November 2008 - December 2013
Madison Area Technical College September 2007 - August 2008
RTI Donor Services May 2001 - September 2007
TDS Telecom May 1997 - May 2001
United Way of Dane County 1994 - 1997
Credit Union Executives Society 1990 - 1994
Thousand Oaks News Chronicle 1973 - 1978
Skills
Writing, News Writing, Storytelling, Interviews, Public Relations, Corporate Communications, Marketing Communications, Scripting, Coordinating Events, Web Content, Property & Casualty..., Strategic Public..., Sewing, Corporate Social..., Team Leadership, Media Relations, Communications Planning, Strategic Communications, Internal Communications, Editing, Integrated Marketing, Program Management, Publications, Strategic Planning, Advertising, Leadership, Publicity, Marketing, Speech Writing, Press Releases, Public Speaking, Newsletters, Crisis Communications, Copywriting, Reputation Management, Communication Training, Community Outreach, Copy Editing, Management, Journalism, Community Development, Social Networking, Facebook, Spokesperson, Social Media Marketing, Message Development, Strategy, Creative Direction, Crisis Management, AP Style
Education
California State University-Northridge 1970 — 1972
Bachelors, Journalism
Allan Hancock College 1968 — 1970
Associate of Arts, Journalism
Lompoc High School 1965 — 1968
Universal Accreditation Board
Accredited in Public Relations (APR), Communication, Journalism, and Related Programs
Literacy Chicago April 2010 - Present
Countryside Church Unitarian Universalist July 2012 - May 2014
TDS Telecom October 2008 - March 2010
First Unitarian Society of Madison January 2006 - March 2010
First Unitarian Society of Madison September 2008 - May 2009
TDS Telecom June 2000 - October 2008
First Unitarian Society of Madison July 2006 - June 2008
Democracy for Wisconsin - Madison February 2004 - June 2006
Democratic Party of Dane County January 2005 - August 2005
TDS TELECOM August 1997 - June 2000
Skills
Management, Training, Supervision, Organization, Public Speaking, Non-profits, Customer Service, Project Management, Microsoft Office, Leadership, Nonprofits, Analysis, Teaching, Account Management, System Administration, Project Planning, Leadership Development, Sales, Team Building, Team Leadership, Telecommunications
Education
Cardinal Stritch University 1995 — 1997
Bachelor of Science, Management
Harper College 1970 — 1974
AA, Liberal Arts
Barrington High School 1963 — 1966
HS Diploma, Liberal Arts and Sciences/Liberal Studies
MercyRockford Health System September 2015 - Present
Aegis Group 2013 - 2015
API Healthcare May 2012 - April 2013
Creque Law, LLC 2011 - 2012
Blandin Foundation 2010 - 2012
YMCA of St. Cloud 2010 - 2012
NativeX 2006 - 2011
Lindquist & Vennum PLLP 2004 - 2006
TDS TELECOM 1991 - 2001
Skills
Contract Litigation, Commercial Matters, Operations Management, Administration, Company Representation, Employment Matters, Privacy Law, Employment Law, Corporate Law, Commercial Litigation, System Administration, Corporate Governance, New Business Development, Contract Negotiation, Leadership, Strategic Planning, Litigation, Program Management, Management, Cross-functional Team..., Human Resources, Legal Research, Strategy, Negotiation, Mergers & Acquisitions, Marketing, Project Management, Consulting, Team Building
Education
University of Wisconsin-Madison 2001 — 2004
Juris Doctor (J.D.), Law
Edgewood College 1992 — 2000
Bachelor's Degree, Business
Madison Area Technical College 1990 — 1992
Associate's Degree, Accounting
GreenShare Technology September 2010 - Present
Global Harmony Institute September 2007 - June 2010
Canton Educaton Fondation 2006 - 2008
New Britian Youth Museum May 2005 - January 2006
Oconomowoc Memorial Hospital August 2002 - April 2004
Charter Communications December 1999 - March 2003
TDS Telecom January 1996 - December 1999
TCI Cable August 1991 - December 1995
Skills
Grant Writing, Event Management, Community Development, Public Speaking, Leadership, Marketing, Fundraising, Non-profits, Public Relations, Customer Service, Nonprofits, Strategic Planning, Event Planning, Community Outreach, Program Development, Grants, Social Media, Volunteer Management, Leadership Development, Organizational..., Marketing Communications, Entrepreneurship, Planning & Organizing...
Education
Concordia University-Wisconsin 2000 — 2001
Master of Business Administration (MBA), Marketing and Finance
University of Wisconsin-Oshkosh 1984 — 1988
Bachelors of Science, Radio and Television
Advantage Sales & Marketing August 2014 - Present
Hallmark Inn, Cannon Beach April 2014 - August 2014
Holiday Inn express August 2013 - May 2014
Accounting & Finance Professionals May 2013 - June 2013
Accurate Pool Tile Cleaning 2013 - June 2013
Express Employment Professionals June 2012 - January 2013
Silicon & Solar / EcoTech Recycling, LLC July 2008 - March 2011
Wyndham Vacation Ownership December 2010 - February 2011
Worldmark by Wyndham March 2007 - July 2008
TDS Telecom July 2002 - March 2007
Skills
Sales, Sales Process, Purchasing, Process Scheduler, Customer Satisfaction, Customer Service, Cold Calling, Direct Sales, Account Management, Outlook, Call Center, Marketing, Sales Operations, Sales Management, Team Building, HR Policies, Data Entry, Accounting, Customer Support, Long-term Customer..., Time Management
Education
Clark College 2003 — 2004
AA, Business
Columbia Basin College 1992 — 1992
General, General
BASIS International Ltd. September 2012 - Present
BulPros August 2012 - September 2012
SAP Labs May 2012 - August 2012
StudyBlue October 2010 - February 2011
StudyBlue April 2010 - October 2010
StudyBlue December 2008 - May 2009
Benetech March 2008 - November 2008
TDS Telecom January 2007 - March 2008
Thoughtmill June 2006 - November 2006
KnowledgeStorm January 2006 - May 2006
Skills
Tomcat, JBoss, Ant, JDBC, XML, Eclipse, Java, CVS, Apache, UML, MySQL, SQL, Perl, DB2, .NET, C#, Shell Scripting, Software Development, C, PHP, Object Oriented Design, Struts, Architecture, DHTML, Data Modeling, Mentoring, XDoclet, PDF, Modeling, DOM, OCR, Spring, Web Services, J2EE, JSP, JavaScript, Subversion, Hibernate, AJAX, Servlets, Agile, Linux, Java Enterprise Edition, Agile Methodologies, Databases
Education
California State University-San Bernardino 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Science
California State University-San Bernardino 2000 — 2004
B.S, Computer Science
San Bernardino Valley College 1980 — 1983
A.S, Computer Science
New London Rotary Club July 2012 - Present
ATD-NH October 2011 - Present
Boscawen, NH Zoning Board of Adjustment June 2011 - Present
Tarnhelm Supply Co., Inc. April 1994 - Present
Need For Beads, Inc. April 1993 - Present
TDS Telecom 1992 - 2014
Cousin Corporation of America August 2012 - September 2013
Boscawen, NH Zoning Board of Adjustment 2009 - 2013
Labsphere, Inc. October 2007 - January 2012
Halma, Plc 2007 - 2012
Skills
Change Management, Lean Manufacturing, Conflict Management, Management, Training, Strategic Planning, Sales, Leadership, Staff Development, Team Building, Marketing, Recruiting, Human Resources, Market Research, Continuous Improvement, Risk Management, Organizational..., Process Improvement, Coaching, Cross-functional Team..., Leadership Development, Time Management, Forecasting, Public Speaking, Customer Service, Financial Analysis, Program Management, Microsoft Excel, Employee Benefits, Finance, Analysis, Performance Management, Jewelry
Education
Capella University 2002 — 2007
Ph.D., Organization and Management, with a specialization in IT Management
Granite State University 1999 — 2001
BS, Management
University of Phoenix 1999 — 2001
MAOM, Organization and Management
BCHS
The University of Connecticut
Bachelor of Science (BS), Management
American Family Insurance August 2014 - Present
TDS Telecom June 2012 - February 2013
Michigan Shores Club January 2011 - May 2012
Fibre Craft August 2011 - January 2012
Acapella Media LLC September 2008 - May 2009
Glasgow Photography & Design Studio January 2005 - June 2006
Skills
Photography, Illustrator, Adobe Creative Suite, Graphic Design, InDesign, Graphics, Image Manipulation, Email Marketing, Logo Design, Typography, Photoshop, Layout, Corporate Identity, Packaging, Drawing, Customer Service, Microsoft Office, Mac, Creative Direction, Illustration, Proficient in Photoshop, Proficient in..., Proficient in InDesign, Image Editing, Microsoft Word, Service Desk, Help Desk Support, Remote Desktop, Remote Troubleshooting, Remote Access, iOS, Cisco IOS, Cisco Routers, Social Media, Web Design, Dreamweaver, Flash, Advertising, OS X, Art Direction, CSS, HTML, Social Media Marketing, Banners, Concept Development
Education
Columbia College Chicago 2005 — 2011
BFA, Graphic Design
UW-Milwaukee 2009 — 2010
Graphic Design
Columbus High School 2005 2001 — 2005
High School, n/a
TDS Telecommunications Corp. August 2011 - Present
TDS Telecommunications Corp. December 2010 - August 2011
TDS 1997 - December 2010
TDS Telecom 1997 - December 2010
Skills
Telecommunications, VoIP, Co-location, Managed Services, SIP Trunking, MPLS, T1, Unified Communications, PRI, Solution Selling, Telephony, Call Center, Direct Sales, Internet Services, Strategic Planning, Selling, Call Centers, Marketing Strategy, Sales, B2B, Product Marketing, Sales Operations, Sales Management, Account Management, Start-ups, Business Development, Lead Generation, Strategy, Management, Leadership, Marketing
Education
Edgewood College
BBA, Business Administration
Frontier Communications January 2015 - Present
FairPoint Communications January 2008 - January 2015
TDS Telecom January 2001 - January 2008
Skills
Telecommunications, Telephony, Call Center, Workforce Management, VoIP, Unified Communications, Managed Services, Broadband, MPLS, Wireless, Vendor Management, Call Centers, Customer Retention, Team Leadership, Product Management, SIP Trunking, Sales Operations, IP, IVR, Customer Experience, Process Improvement, Solution Selling, Management, Account Management, Cross-functional Team..., Contact Centers, Direct Sales, T1, Customer Satisfaction
Education
College of St. Joseph
Organizational Leadership
TDS Telecom April 2011 - Present
TDS Telecom August 2002 - April 2011
TDS Metrocom September 2004 - August 2006
TDS Metrocom August 2002 - September 2004
Skills
Telecommunications, Instructional Design, Marketing, Sales, Coaching, Team Leadership, Customer Service, Leadership, Management, Training, Call Centers, Process Improvement, Project Management, Performance Management, Team Building
Education
Wartburg College 1998 — 2001
BA, Education
Buena Vista University 1996 — 1998
Education
Immedia LLC October 2013 - Present
AERO-SPACE SOUTHWEST INC March 2012 - October 2013
Fitch April 2011 - February 2012
Perini Building Company June 2008 - March 2011
Strike Construction July 2007 - June 2008
Adolfson & Peterson Construction August 2005 - July 2007
Loretto Bay 2007 - 2007
TDS Telecom June 2000 - August 2005
Skills
Financial Reporting, Accounting, Accounts Payable, General Ledger, Cash Flow, Accounts Rece, Analysis, Internal Audit, Excel, Executive Compensation, Budgeting, Financial Analysis, Budgets, Microsoft Excel, Forecasting, Accounts Receivable, Finance, QuickBooks, Auditing, Process Improvement
Education
Arizona State University - W. P. Carey School of Business 2006 — 2007
MBA, Business
Edgewood College 2004 — 2005
Master of Business Administration (MBA)
University of Wisconsin-Madison 1997 — 2001
Bachelor of Science, Economics and Finance
Whitnall High School 1993 — 1996
High School Diploma, General
Rexnord April 2012 - Present
Kohl's Department Stores - Corporate Offices 2006 - April 2012
Wisconsin Forward Award 2004 - 2012
Greater Madison Area SHRM 2005 - 2006
American Family Insurance 2001 - 2006
Virchow Krause 2000 - 2001
TDS Telecom August 1996 - August 2000
Skills
Organizational Design, Change Management, Strategic Workforce..., Workforce Planning, Executive Coaching, Organizational..., Organizational..., Leadership, Succession Planning, Human Resources, Talent Management, Onboarding, Performance Management, Employee Relations, Talent Acquisition, Employee Engagement
Education
Cardinal Stritch University 2003 — 2006
Masters, Business Administration
Cardinal Stritch University
Master of Business Administration (MBA)
Promega November 2010 - Present
TDS Telecom November 2009 - November 2010
TDS Telecom January 2007 - October 2009
TDS Telecom April 2006 - December 2006
TDS Telecom February 2005 - April 2006
TDS Telecom January 2003 - January 2005
TDS Telecom January 2000 - December 2002
TDS Telecom July 1998 - December 1999
Network Engineering Technologies November 1997 - July 1998
Network Engineering Technologies May 1996 - November 1997
Skills
Vendor Management, Troubleshooting, VoIP, Business Analysis, Integration, VMware, Process Improvement, Active Directory, Unix, Network Security, Software Documentation, Disaster Recovery, IT Management, Software Development, Cisco Technologies, ITIL, Data Center, Microsoft SQL Server, Telecommunications, Perl, SharePoint, Network Administration, IT Strategy, Visio, Windows Server, Virtualization, SDLC, Cloud Computing, Requirements Gathering
Education
Edgewood College 2004 — 2006
Masters
University of Wisconsin-Madison 1989 — 1993
BS
Generac Power Systems 2015 - Present
TDS Telecom 2013 - 2015
AUM 2010 - 2013
Anixter 2004 - 2010
ADT 2002 - 2004
Ameritech 1998 - 2002
Skills
Account Management, New Business Development, Negotiation, Supply Chain, Sales, Telecommunications, Industrial Distribution, Technical Product Sales, Management, Contract Negotiation, CRM, Strategic Planning
Education
DePaul University
TDS Telecom August 2012 - Present
The Captain's Labrador Retrievers & Dal-Rhe Goldens May 1999 - Present
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Job Coaching
Education
College of Saint Benedict 1984 — 1989
Bachelor of Arts (B.A.), Management
St. Cloud Technical High School 1980 — 1984
High School Diploma
TDS Telecom June 2014 - September 2014
ASI Senate, California State University, Long Beach August 2013 - August 2014
Wipro Technologies May 2012 - March 2013
Calcutta Power Construction Company January 2012 - May 2012
Skills
CCNA, SharePoint Designer, CA Clarity, SAP BI, Web Design, JSP, XML, CSS, HTML, Microsoft Office, Windows, C, C++, SQL, Oracle, Databases, JavaScript, Operating Systems, Testing, Data Structures, Telecommunications, TCP/IP, Networking, OPNET, Team Leadership, Opti-Performer, Matlab, Cadence, Packet Tracer, Digital Signal..., Wireless Sensor Networks, Embedded Systems, Java, Microsoft Excel, Programming, Linux, PowerPoint, Management, Routing Protocols, Switching, Cisco Routers, Juniper Switches, Microsoft Word, Core Java, Switches, VoIP, GSM, MySQL
Education
California State University-Long Beach 2013 — 2014
Master's degree, Communication Engineering and Digital Devices
West Bengal University of Technology 2008 — 2012
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering, 81
TDS Telecom December 2014 - Present
U.S. Cellular February 2011 - November 2014
Skills
Solution Selling, Cold Calling, Telecommunications, Customer Service, Team Leadership, Customer Retention, Sales, Customer Experience
Education
Arizona State University 2012 — 2015
Bachelor's Degree, Organizational Leadership
Madison Country Day School 2007 — 2010
High School Diploma, International Baccalaureate Diploma
TDS Telecom April 2015 - Present
One Communications/Earthlink Business March 2008 - April 2015
ChoiceOne Communications January 2003 - January 2004
USXchange LLC/ChoiceOne Communications January 2000 - January 2003
USXchange LLC January 1998 - January 2000
Skills
T1, Troubleshooting, Switches, Software Documentation, Networking, Testing, Telephony, Technical Support, Software Installation, Routing, MPLS, Optical Fiber, VoIP, Telecommunications, Ethernet, IP, ATM Networks, DSL, Managed Services, Management, WAN, SIP
Education
Davenport University 1994 — 1998
Paralegal / Psychology
QBE Insurance December 2012 - Present
QBE the Americas December 2011 - November 2012
American Family Insurance January 2006 - October 2011
Herzing College 2006 - 2006
General Casualty 2001 - 2006
TDS Telecom 1997 - 2001
Skills
Vendor Management, Sourcing, Recruiting, Leadership, Procurement, Process Improvement, Strategic Sourcing, Management, Insurance, Human Resources, Business Analysis, Sales, Business Process..., Cross-functional Team..., Team Building, Analysis, PeopleSoft, Performance Management, Change Management, Training, Negotiation, Risk Management, Forecasting, Project Management, Strategy, Strategic Planning, Team Leadership, Contract Negotiation, Program Management, Contingent Workforce, Customer Service, Contract Management, process, Customer Relations, Research, Time Management, Event Management
Education
Edgewood College
MBA, Business Administration and Management, General
University of Wisconsin-Eau Claire
BA, Business Administration/Psychology
Marquette Adams Telephone Coop Inc July 2005 - Present
West Wisconsin Telcom July 1999 - June 2005
TDS Telecom August 1995 - June 1999
Skills
Networking, Troubleshooting, Telecommunications, VoIP, Wireless, IP, Integration, Network Design, Ethernet, TCP/IP, Technical Support, Fiber Optics, Broadband, WAN, Routers
Education
Chippewa Valley Technical College 1994 — 1995
Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Mt. Horeb Police Department April 2006 - Present
TDS Telecom February 1996 - April 2006
DAK Management Co., Inc. 1993 - 1995
Skills
System Administration, Customer Service, Microsoft Office, Project Management, Outlook, Team Leadership, Microsoft Excel, Troubleshooting, Visio, Telecommunications, Vendor Management, Software Documentation, Call Centers
Education
Cardinal Stritch University 2002 — 2006
Associate, Business Administration
University of Wisconsin-Platteville 1991 — 1992
Biology
MHASD
QBE North America December 2013 - Present
QBE North America May 2012 - Present
CliftonLarsonAllen January 2012 - May 2012
CliftonLarsonAllen 2009 - April 2012
QBE Insurance February 2005 - October 2009
TDS Telecom January 1999 - September 2004
TDS September 1998 - September 2004
US Cellular 1998 - 2004
TDS August 1998 - January 1999
Jon Lancaster Chevrolet May 1989 - July 1998
Skills
Business Analysis, Business Relationship..., Software Project..., Project Management, Information Technology, Disaster Recovery, ITIL, Software Documentation, Technical Support, Business Process..., Enterprise Software, Service Delivery, Management, Databases, Troubleshooting, SharePoint, Analysis, Leadership, Windows, Security, Process Improvement, Visio, Training, Quality Assurance, SQL, Change Management, Strategy, Operations Management, Business Intelligence, Group Policy, IT Management, Citrix, Team Building, Incident Management, IT Strategy, Vendor Management, Help Desk Support, Integration, Data Analysis, Business Process, Windows Server, SCCM, System Administration, Active Directory, Enterprise Architecture, Requirements Gathering, VMware, Unix, SDLC, Project Portfolio...
Education
Cardinal Stritch University 2006 — 2010
Bachelors, Business Management
Madison Area Technical College 1988 — 1990
Associates, Automotive Technology
Benton High
CDW September 2015 - Present
Edgewood College May 2008 - Present
Codeworks, Inc. October 2012 - September 2015
CPM HealthGrades August 2012 - October 2012
CPM HealthGrades June 2012 - August 2012
CPM Marketing Group, Inc. September 2011 - June 2012
CPM Marketing Group November 2010 - September 2011
Amazon.com April 2007 - September 2010
TDS Telecom February 2007 - April 2007
Great Lakes Educational Loan Services, Inc. September 2005 - February 2007
Skills
Java, Oracle, SQL, JavaScript, DB2, Hibernate, Apache, JUnit, Software Development, Databases, C#, UML, Process Improvement, Project Management, Web Applications, Enterprise Architecture, .NET, Integration, Web Development, Requirements Gathering, Unix, Software Project..., Quality Assurance, Spring, PHP, CSS, ASP.NET, E-commerce, Agile Methodologies, Cross-functional Team..., REST, Architectures, Business Process, IT Project Leadership, Scrum, Agile Project Management, Database Design, Leadership, Management, Testing, SDLC, Business Analysis, Consulting
Education
Cardinal Stritch University 2004 — 2006
MBA, Business
Nizhny Novgorod State Architecture Academy 1991 — 1996
Master, Engineering
Dale Carnegie
University of Wisconsin-Madison
Certificate, Project Management
TDS Telecom February 2015 - Present
United States Air Force November 2012 - November 2014
United States Air Force November 1994 - November 2014
Heartland Yard Barns July 1994 - November 1994
Wishers Grocery storre May 1992 - July 1993
Skills
Training, Avionics, Research, Troubleshooting, Hazmat Trained, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Interpersonal Skill, Military, Military Operations, Security Clearance, Air Force, DoD, Military Experience, Defense, National Security, Organizational..., Military Training, Aircraft Maintenance, Program Management, Leadership
Education
Tipton High School 1989 — 1992
Harrison College-Anderson
Associate's Degree, Business Administration and Management, General
Advanced Training Associates
FCC license
First Supply LLC November 2014 - Present
TDS Telecom June 2014 - November 2014
Fitness Management Group January 2013 - November 2014
Fitness Management Group April 2013 - September 2013
UW Credit Union February 2011 - October 2012
Rogers & Hollands Jewlers April 2011 - January 2012
Skills
Marketing Management, Event Planning, Public Speaking, Sports, Fundraising, Research, Facebook, Marketing, Social Networking, Social Media Marketing, Community Outreach, Event Management, Sales, Fitness, Customer Service, PowerPoint, Microsoft Office, Time Management, Marketing Strategy
Education
Edgewood College 2010 — 2014
Bachelor's degree, Marketing
Waunakee High school
TDS Telecom April 2015 - Present
TDS Telecommunications Corp. October 2013 - Present
TDS Telecommunications Corp. February 2004 - Present
Skills
Network Administration, Network Design, Network Engineering, Computer Network..., Business, Cisco Technologies, Switches, VoIP, Ethernet, DSL, Cisco IOS, QoS, T1, MPLS, WAN
Education
Cardinal Stritch University 2007 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations
Madison Area Technical College 2003 — 2005
CIS Network Specialist, Computer Science
American Family Insurance September 2014 - Present
TDS Telecom March 2014 - September 2014
TDS Telecommunications Corp. June 2013 - March 2014
Gemini Cares October 2010 - August 2013
Original Wisconsin Ducks May 2008 - September 2011
Marleys Bar 2009 - 2010
Skills
HTML/CSS, Java, Basic Networking, Public Speaking, Microsoft Office, PHP, C#, C++, Networking, HTML, SQL, Windows, Software Documentation, Troubleshooting, Photoshop, CSS, Testing, OS X, Access
Education
Herzing University-Madison 2010 — 2013
Bachelors Degree, Software Engineering
Blackhawk Technical College 2007 — 2009
Associate of Science, Fire Science
TDS Telecom January 2007 - Present
TDS Telecom August 1998 - December 2006
Cuna Mutual Group September 1996 - August 1998
Electronic Data Systems June 1994 - September 1996
Ambassador University 1992 - 1994
Skills
Billing Systems, Planning, SDLC, Mainframe, Team Building, Business Analysis, Application Development, Resource Management, SLA, Change Management, Testing, Budgeting, IT Strategy, Software Development, Software Project..., Software development..., Project Management
Education
University of Wisconsin - Madison School of Business 2008 — 2011
Master's certificate - Advanced Management and Leadership
University of Wisconsin-Madison - School of Business 2004 — 2006
Masters Certificate in Project Management, Project Management
Ambassador University 1990 — 1994
Bachelor of Science degree, Management Information System and Business Administration
Illinois State University
TDS Telecommunications Corp. 2004 - Present
TDS Telecom February 2000 - Present
Lutheran Social Services 1995 - 2000
Lutheran Social Services or Wisconsin 1993 - 2000
Education
Edgewood College 2007 — 2012
MBA
University of Minnesota Duluth 1989 — 1993
BA, Political Science
Antigo High School 1986 — 1988
WTBA - Wisconsin Transportation Builders, Association April 2012 - Present
BE Business & Marketing Solutions \ June 2010 - Present
State Bank of Cross Plains April 2009 - May 2011
TDS Telecom January 2009 - January 2010
TDS Telecom November 1983 - 2009
TDS Telecommunications Corp. 1983 - 2009
Skills
Call Center, Telecommunications, Vendor Management, Managed Services, VoIP, Account Management, Project Management, Process Improvement, Team Leadership, IVR, Customer Service, Team Building, Call Centers
Education
Edgewood College 1984 — 1989
Marketing/Business Management
TDS Telecom October 2009 - Present
1800flowers.com January 2006 - August 2009
Skills
Customer Satisfaction, Customer Experience, Sales, Call Centers, Team Leadership, Telecommunications, Telephony, Management, Broadband, Direct Sales, VoIP, Wireless, Mobile Devices, Networking, New Business Development, Vendor Management
Education
Southwest School of Business and Technical Careers-San Antonio 2006 — 2007
Medical/Clinical Assistant
John Jay HS 1990 — 1994
Diploma
Core BTS June 2014 - Present
Telephone and Data Systems™ (TDS™) June 2007 - March 2014
Telephone and Data Systems, Inc.™ (TDS™) 2004 - June 2007
TDS Telecom 2000 - 2004
Compuware 1997 - 2000
Softmart/ETG/Sitel August 1995 - April 1997
Skills
Virtualization, Remote Access, VDI, Architecture, TOGAF, VMware, Enterprise Architecture, Application..., vSphere, Server Consolidation, Application Delivery, Solution Architecture, IT Strategy, Virtualization Solutions, Windows Server, Terminal Services, Active Directory, System Administration, VBScript, Windows, Business Analysis, Troubleshooting
Education
Edgewood College 2005 — 2008
Bachelor's Degree, Computer Information Systems
University of Wisconsin-Madison - School of Business 1997 — 2002
Masters Certificate in Project Management, Executive Education
University of Wisconsin-Madison 1991 — 1994
Computer Science
A Lava & Son Company March 2014 - Present
Concordia University Wisconsin 2012 - Present
VyMaC Corporation May 2012 - February 2014
Ultra Tool & Manufacturing February 2012 - May 2012
Oshkosh Corporation - Defense January 2011 - August 2011
Jenkins Research & Mfg September 2005 - August 2010
CUNA Mutual Group January 2004 - September 2004
TDS Telecom August 1997 - December 2003
Honeywell April 1993 - August 1997
PID, Inc. March 1990 - April 1993
Skills
Strategic Planning, Lean Manufacturing, Continuous Improvement, Product Development, New Business Development, Creative Problem Solving, Highly Analytical, Fast Learner, Self-directed, Six Sigma, Process Improvement, Manufacturing, Analysis, Strategy, 5S, Quality Assurance, Leadership, Analytical Skills, Operations Management, Start-ups
Education
University of Wisconsin-Madison - School of Business 1996 — 1998
Executive Masters
University of Wisconsin-Madison 1982 — 1986
BS
Concordia University-Wisconsin
WEA Trust August 2012 - Present
Marquardt Village August 2014 - Present
Baker Tilly Virchow Krause, LLP December 2007 - August 2012
Oakwood Village Continuing Care Retirement Communities December 2006 - December 2007
Veridian Homes March 2003 - July 2006
GMA SHRM January 2002 - June 2003
Sonic Foundry June 1998 - March 2003
TDS Telecom August 1995 - June 1998
TDS March 1992 - August 1995
Skills
Strategic Planning, Mergers and Acquisitions, Leadership Development, Budgeting, Business Planning, Leadership Coaching, Organizational..., Mergers, Performance Management, Human Resources, Management Consulting, Employee Relations, Recruiting, Mergers & Acquisitions, Succession Planning, Employee Benefits, Workforce Planning, Change Management, Leadership, Employment Law, Personnel Management, Labor Relations, Strategy, Budgets, Training, mergers and acquisitions
Education
University of Wisconsin-Madison 1985 — 1989
Bachelor of Science, Business Administration with a focus in Human Resources
Edgewood College
Courses taken toward MBA
Sagacious Consultants March 2015 - Present
UC San Diego Health System September 2011 - September 2014
Yuma Regional Medical Center April 2010 - September 2011
Providence Health & Services April 2007 - April 2010
State of Wisconsin Department of Administration April 2006 - August 2006
TDS Telecom April 2002 - April 2006
Univ. of Wisconsin Department of Information Technology July 2001 - October 2004
Skills
Epic, Resolute Hospital..., ASAP, Revenue Cycle, Resolute Professional..., McKesson STAR, McKesson, Healthcare, Healthcare IT, Healthcare Information..., Healthcare Technology, Caché, MUMPS, COBOL, C++, Interfaces, HL7, CDM, Contracts Review, Insurance Contracts, GL, Decision Support, ADT, Cadence, Disaster Recovery, PCI Compliance, Healthcare Finance, Project Management, Charge Router, Electronic Remittance, Benefits Engine, Horizon, FormFast, Pathways, EC2000, 3M, Softmed, Lawson, TrendSTAR, HPM, CCNA, Data Modeling, Use Case Analysis, UML, Boston Workstation, EHR, Epic Systems, Cerner, French, Process Improvement
Education
University of Wisconsin-Madison - School of Business 2001 — 2006
BBA, BBA, BA, Information Systems, International Business, French
ESCP Europe 2004 — 2004
Bachelor's Degree, Business
GHX May 2014 - Present
GHX February 2011 - Present
Colorado Interactive August 2009 - February 2011
TDS Telecom May 2008 - August 2009
TDS Telecom January 2007 - May 2008
TDS Metrocom April 2006 - January 2007
TDS Metrocom July 2004 - April 2006
Skills
Telecommunications, Java, Agile Methodologies, Unix, SQL, Oracle, Integration, Software Development, Scrum, Linux, Tomcat, Provisioning, JBoss Application Server, DSL, Business Analysis, REST, Team Leadership, SDLC, Political Campaigns, Perl, Java Enterprise Edition, Oracle PL/SQL..., Sandwiches, Pizza, Bringing Order to Chaos
Education
Edgewood College 2006 — 2008
BS, Computer Info Systems
University of Wisconsin-Madison 1997 — 2001
BS, Computer Science
TDS Telecom April 2008 - Present
Kenosha County August 2005 - April 2008
State of Wisconsin May 1999 - August 2005
Education
Marquette University Law School 1996 — 1998
Carthage College 1990 — 1994
Bachelor's, Political Science
TDS Telecommunications Corp. 2003 - Present
TDS Telecom 2003 - 2010
Education
Columbia College Chicago 1986 — 1988
TDS Telecom November 2014 - Present
TDS Telecommunications Corp. January 2011 - October 2014
TDS Telecom September 2007 - May 2012
Charter Communications 2005 - September 2007
CustomCall Data Systems 2002 - 2005
Skills
VoIP, Innovation Management, Product Development, Start-ups, Managed Services, Vendor Management, Telecommunications, Cloud Computing, Team Leadership, SaaS, New Business Development, Project Management, BrightIdea, Management, Enterprise Software
Education
University of Houston 2014 — 2014
Certificate in Foresight, Strategic Futures
Northwestern University 2009 — 2009
Certificate, New Product Development
University of Wisconsin-Madison - School of Business
MBA, Strategic Management
Bradley University
BS, Management/Entrepreneurship
Premier Co-op 2011 - Present
CUNA Mutual Group 2009 - April 2011
TDS Telecom January 2001 - October 2008
Skills
Process Improvement, Employee Relations, Human Resources, Employee Benefits, Performance Management, Talent Acquisition, Onboarding, Talent Management
Education
Barneveld
Barneveld
Edgewood College
DuPont Pioneer September 2010 - Present
Allstate June 2009 - September 2010
The Principal Financial Group February 2001 - May 2009
Principal Financial Group March 2002 - August 2004
Principal Financial Group February 2001 - March 2002
TDS Telecom November 1998 - January 2001
Broadcast Partners 1991 - 1996
Skills
HRIS, Succession Planning, Performance Management, Organizational..., Leadership Development, Project Management, Business Process Design, Business Process..., Workday, SAP, PeopleSoft, SuccessFactors, Strategic Planning, HR Consulting, Organizational Change..., Integration, M&A experience, BrassRing, Taleo, Organizational Design, Organizational..., Process Improvement, Talent Management, Deferred Compensation, Recruiting, Benefits Administration, Workforce Planning, Onboarding, Employee Engagement, Employee Benefits, Applicant Tracking..., Personnel Management
Education
Drake University 1989 — 1991
BS, Business Administration
Truman State University 1987 — 1988
TDS Telecom July 2009 - Present
TDS January 2001 - July 2009
Skills
VoIP, Telecommunications, Managed Services, Strategy, Broadband, Network Design, Management
Education
Edgewood College 1982 — 1986
Master of Business Administration (M.B.A.)
CUNA Mutual Group October 2012 - Present
UWCU March 2011 - November 2012
TDS Telecom September 1996 - March 2011
Skills
SDLC, PMP, Vendor Management, Process Improvement, Requirements Analysis, Business Analysis, Software Project..., PMO, Visio, Requirements Gathering, Project Portfolio..., Business Process..., Project Management
Education
Edgewood College
MBA
University of Wisconsin-La Crosse
BA
American Family Insurance 2012 - Present
TDS 1992 - 2012
TDS Telecom 2006 - 2007
Skills
PL/SQL, Data Guard, Unix, Solaris, Disaster Recovery, Data Architecture, Oracle RAC, Oracle Enterprise..., Database Administration, Spatial Databases, Data Analysis, Shell Scripting, Perl, Linux, Database Design, Oracle, Data Warehousing, SDLC, SQL, Requirements Analysis, Software Development, Troubleshooting, Business Analysis, Integration, ETL, Data Modeling
Education
Edgewood College 1997 — 2000
Bachelor of Science, Computer Information Systems
Florida State University 1996 — 1996
Computer Science
Tallahassee Community College 1992 — 1996
Associate in Arts, Computer Programming
TDS Telecom January 2005 - Present
TDS Telecom November 1997 - January 2005
American Girl September 1993 - November 1997
Skills
Business Analysis, Mergers and Acquisitions, Project Management, Strategic Planning, Program Management, Federal Grant Management, Divestiture Experience, Product Analysis, System Conversion, Davis Bacon Act..., Restructuring, Personnel Redeployment, Corporate Business..., Benchmarking, Business Intelligence..., Vendor Compliance
Education
Edgewood College
Masters in Business Administration - Finance
University of Wisconsin-Madison
Masters Certificate, Project Management
Mount Mary College
Bachelor of Arts, History, Graduated Cum Laude
TDS Telecom May 2006 - Present
Summit Credit Union January 2006 - June 2006
TDS Telecommunications Corp. September 2001 - January 2006
Chorus Communications 1995 - 2001
Kiesling Associates LLP July 1989 - May 1996
Bradshaw, Gordon & Clinkscales 1984 - 1989
American Savings Bank 1983 - 1984
Peat Marwick Mitchell 1980 - 1982
Skills
Accounting, Consolidation, Internal Audit, Auditing, Management, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Cash Flow, Forecasting, Financial Accounting, Budgets, SEC Filings
Education
Drake University 1976 — 1980
BSBA, Accounting
TDS Telecom April 2006 - Present
Physicians Plus Insurance Corporation April 2001 - April 2006
Chorus Communications Group June 1997 - March 2001
Skills
Management, Telecommunications, Process Improvement, Accounting, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Budgets, Team Leadership, Business Analysis, Internal Controls, SAP, Project Management
Education
Cardinal Stritch University 1998 — 2001
MBA, Business
Carroll College 1984 — 1989
Bachelor of Arts (B.A.), Accounting
Telephone and Data Systems™ (TDS™) 2005 - Present
TDS Telecom January 2006 - August 2008
Education
Cardinal Stritch University 1992 — 1994
TDS Telecom November 2013 - Present
Allconnect January 2012 - October 2013
Allconnect November 2010 - January 2012
Allconnect May 2009 - November 2010
Omni Business Solution May 2007 - April 2009
Wilson Electronics November 2005 - August 2006
Majestic View Lodge March 2003 - October 2005
Skills
Customer Service, HTML, Call Center, Data Entry, SEO, Outlook, Microsoft Office, Microsoft Excel, Email Marketing, Microsoft Word, Social Media, Google Analytics, Social Media Marketing, PowerPoint, Management, Leadership, Facebook, Customer Satisfaction, Call Centers, Training, Customer Retention, Team Building, Sales, Time Management, Access, Online Marketing, Social Networking, Team Leadership, Data Analysis, Account Management
Education
Southern Utah University 2002 — 2003
Dixie State College 2000 — 2002
Associate's degree
Insperity Time and Attendance January 2011 - Present
TDS Telecom March 2000 - December 2010
TDS Telecommunications Corp. March 2000 - December 2010
Skills
Project Management, VoIP, Telecommunications, Pre-sales, Managed Services, Call Centers, Co-location, Telephony, Unified Communications
Education
Edgewood College 2005 — 2008
BAA, Business Administration
University of Wisconsin-Eau Claire 1976 — 1977
TDS Telecom February 2007 - January 2012
Skills
VoIP, Telecommunications, Call Centers, Project Management, Managed Services, Call Center, Process Improvement, IP, Team Leadership, Account Management, Wireless, Solution Selling, Vendor Management, Direct Sales, MPLS, Unified Communications, Telephony, Product Management, Leadership, Sales, Broadband
Education
Edgewood College 1989 — 1993
MBA
University of Wisconsin-Madison
American Family Insurance 2010 - Present
Safe Bridge Solutions August 2009 - Present
TDS Telecom June 2007 - August 2009
Safe Bridge Solutions August 2005 - June 2006
CUNA Mutual Group February 2002 - June 2005
Cyborg Systems August 1998 - September 2001
Cyborg Systems 1998 - 2001
Skills
Requirements Analysis, SDLC, Process Improvement, Business Analysis, Requirements Gathering, Business Process..., Test Approach Planning, Project Scope..., Project Estimation, Testing, Software Development, Databases, Quality Assurance, Business Process, Vendor Management, Business Requirements, Integration
Education
DeVry University-Illinois 1992 — 1994
Bacelor's of Science, Computer Information Systems
TDS Telecom March 2015 - Present
TDS Telecommunications Corp. August 2013 - Present
TDS Telecommunications Corp. June 2010 - August 2013
TDS Telecommunications Corp. August 1998 - June 2010
Skills
MPLS, Optical Fiber, PRI, New Business Development, Managed Services, Telecommunications, DSL, VoIP, Co-location, Direct Sales, Strategic Planning, Selling, Internet Services, Customer Service, Networking, Account Management, Sales Operations, Sales, Broadband, Data Center, Marketing Management, Unified Communications, Telephony, Marketing, Sales Management
Education
Edgewood College 2006 — 2009
BBA, Business
Madison Area Technical College 1995 — 1999
Associates in Science
Alliant Energy December 2008 - Present
TDS-Telecom October 2000 - December 2008
Skills
Process Improvement, Access, PeopleSoft, Budgets, SAP, Software Documentation, Visio, Analysis, Auditing, Accounting, Business Analysis, Microsoft Excel, Financial Analysis, Forecasting, Project Management
Education
Edgewood College 2005 — 2008
MBA, Accounting
University of Wisconsin-Madison 1995 — 1999
BA, Marketing
Kohl's Department Stores September 2008 - May 2015
Newman University January 2007 - July 2008
Brown Shoe Company February 2003 - June 2006
TDS Telecom January 2002 - February 2003
Skills
Social Media, Event Planning, Social Networking, Microsoft Office, Public Speaking, Customer Service
Education
Edgewood College 2004 — 2006
Master of Business Administration
University of Wisconsin-Madison 1997 — 2001
Bachelor of Science, Consumer Science
TDS Telecommunications Corp. July 2012 - Present
TDS Telelcom January 2010 - Present
TDS Telecom January 2009 - Present
Middleton Fire District 2003 - Present
TDS Telecommunications Corp. 1997 - Present
TDS Telecom October 2006 - January 2009
Telephone & Data Systems (TDS Computing Services) 2000 - 2004
TDS 1997 - 2000
Skills
DSL, Call Center, Telecommunications, Team Building, T1, Leadership, VoIP, Broadband, Troubleshooting, Call Centers, Cisco Technologies, Computer Network..., Ethernet, IP, MPLS, Networking, Routers, Security, Software Documentation, Switches, Team Leadership, Technical Support, Telephony, WAN
Education
American Public University System 2007 — 2015
Bachelor, Legal Studies/Anti-Terrorism
University of Wisconsin-Platteville 2004 — 2007
n/a, Business Administration
Madison Area Technical College 1993 — 2004
n/a, Liberal Arts
Illinois Institute of Technology 1992 — 1993
n/a, Pre-Engineering
Bogan 1987 — 1991
TDS Telecom July 1992 - Present
Prudential Securities January 1989 - May 1992
Micrognosis January 1987 - December 1989
Skills
Technology Integration, Product Management, MPLS, Integration, Management, IP, VoIP, Project Management, Telecommunications, Network Design, Wireless, Troubleshooting, Data Center, Strategy, Project Portfolio..., Leadership, Vendor Management, Cisco Technologies, SDLC, Networking, Switches, Software Development, Network Security, Disaster Recovery, System Deployment, Managed Services
Education
Bradley University 1980 — 1984
BS, Geological Sciences
TDS Telecom 2007 - Present
TDS Telecom 2004 - 2007
TDS Metrocom 2002 - 2004
TDS Metrocom 2000 - 2002
TDS Metrocom 1998 - 2000
MCI 1997 - 1998
MCI 1995 - 1997
MCI 1992 - 1995
MCI 1990 - 1992
Skills
Product Development, Research, Excel, Competitive Intelligence, Mergers, Microsoft Excel, Management, Analysis, Marketing Strategy, Marketing, Project Management, Sales Operations, Competitive Analysis, Training, Strategic Planning, Strategy, Team Leadership, Product Marketing, Budgets, Business Strategy, Team Building, Sales, Market Research, Product Management
Education
Cardinal Stritch University 1998 — 2001
BA, Business Administration
Northern Illinois University
Psychology
TDS Telecom 2013 - Present
TDS Telecom 2006 - 2013
TDS Telecom 2001 - 2006
TDS Telecom 1999 - 2001
TDS Telecom 1998 - 1999
TDS Telecom 1997 - 1998
Rockwell International 1996 - 1997
Rockwell International 1995 - 1996
U.S. Embassy - Foreign Commercial Service 1994 - 1994
Skills
Co-location, PRI, Telecommunications, VoIP, Managed Services, SIP Trunking, Telephony, MPLS, Product Management, Cloud Computing, Call Centers, Sales Operations, Broadband, Unified Communications, Wireless, Solution Selling, T1, Ethernet, DSL, Business Development, Management, Networking, Leadership, Cross-functional Team..., Strategy, Program Management, Direct Sales, Training, Marketing Management, Internet Services, Sales
Education
MBA - University of Wisconsin - Madison 2011 — 2013
Master of Business Administration (MBA), Graduate with Honors
Bradley University 1991 — 1994
Bachelor of Science (B.S.), Finance & Quantitative Methods
TDS Telecom January 2000 - Present
Skills
VoIP, Telecommunications, IP, Cisco Technologies, Network Design, Managed Services, Networking, Unified Communications, Ethernet, Switches, SIP, WAN, Telephony, Data Center
Education
University of Minnesota-Twin Cities 1996 — 1998
Edgewood College
BA, Business
TDS Telecom April 1998 - Present
Education
Edgewood College 2000 — 2003
Masters, Business Administration
University of Wisconsin-La Crosse 1987 — 1993
Bachelors, Finance
TDS Telecom September 1999 - Present
Skills
Telecommunications, Process Improvement, Team Leadership, SDLC, Vendor Management, Microsoft Office, Project Management, Problem Solving, VoIP, IVR, Business Analysis
Education
Carroll College 1984 — 1988
Bachelor of Science (B.S.), Finance, General
Carroll University 1984 — 1988
BS, Business
TDS Telecom July 1996 - Present
Art Plus Gallery June 1995 - July 1996
Education
Creighton University 1988 — 1993
BA, History
TDS Telecom July 2014 - Present
Charter Communications August 2012 - January 2014
DirectNetworks, Inc. January 2011 - October 2011
Conney Safety Products August 2009 - December 2010
Esker March 2006 - May 2009
Green Lantern Restaurant September 1993 - March 2006
Anchor Bank March 1999 - October 1999
Trachte Building Systems March 1995 - December 1996
Skills
Territory, Selling, Customer Relations, Account Management, Negotiation, New Business Development, Microsoft Office, Consultative Selling, Sales Operations, Online Marketing, Customer Service, Marketing Strategy, Sales, Leadership, Business Development, Marketing, CRM, Management, Enterprise Software, Managed Services, Salesforce.com, Channel Partners, Direct Sales, Solution Selling
Education
Edgewood College
MBA, Strategic Planning and Marketing Management
University of Wisconsin-Madison - School of Business
BBA, Marketing
WMEP (Wisconsin Manufacturing Extension Partnership) April 2013 - Present
Total Administrative Services Corporation April 2008 - April 2013
TDS Telecom October 2006 - April 2008
Diesel Injection Service July 2000 - January 2006
Industrial Electric Wire & Cable May 1995 - June 2000
Skills
Budgeting, Compliance, Process Improvement, Accounting, Financial Analysis, Budgets, Financial Reporting, Auditing, Financial Accounting, Account Reconciliation, Accounts Receivable, Managerial Finance, General Ledger, Internal Audit, Strategic Financial..., Analysis, Strategic Planning, Finance
Education
Edgewood College 2002 — 2005
Masters, Business
University of Wisconsin-Whitewater 1991 — 1995
BBA, Accounting
Thermo Fisher Scientific April 2010 - Present
Thermo Fisher Scientific May 2005 - April 2010
SPX Corporation April 2003 - April 2005
TDS Telecom 1999 - April 2003
State of Wisconsin 1998 - 1999
Skills
Accounting, Internal Controls, Process Improvement, Budgets, Financial Reporting, Analysis, SAP, Forecasting, Cost Accounting, Manufacturing
Education
Edgewood College 1994 — 1999
BA, Accounting
TDS Telecommunications Corp. February 2011 - Present
TDS Telecommunications Corp. June 2009 - February 2011
TDS Telecom January 2007 - June 2009
TDS Telecom 2003 - 2005
Skills
Telecommunications, DSL, VoIP, Ethernet, DWDM, IPTV, Long Distance, Managed Services, Troubleshooting, Network Engineering, Networking, IP, Product Management, Broadband, Cisco Technologies, Wireless, Fiber Optics, Telephony, Computer Network..., Call Centers, MPLS, SIP, Network Design, WAN, Leadership, T1, Switches, Network Administration
Education
Edgewood College 1990 — 1993
Masters, Business Administration
University of Wisconsin-Platteville 1984 — 1988
Technical Communications, Telecommunications
Insperity Time and Attendance January 2011 - Present
TDS Telecom March 2000 - December 2010
Skills
SQL, Microsoft SQL Server, Customer Satisfaction, Telecommunications, Account Management, Solution Selling, Managed Services, Direct Sales, Sales, Call Centers, Process Improvement, MPLS
Education
Edgewood College 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Providence Health & Services July 2012 - Present
United Way of the Columbia 2004 - 2009
TDS Telecom 2002 - 2004
Education
Clark College 2010 — 2011
AAT, Pharmacy Technician
College of San Mateo 1998 — 2001
Certificate, Floral Design
University of Arizona 1988 — 1993
Geosciences, Geology
TDS Telecom June 1981 - Present
Skills
Process Improvement, Microsoft Office, Customer Service, Team Leadership, Leadership Development, Organizational..., Employee Training, Finance, Payment Services
Education
Edgewood College 2004 — 2009
Bachelor of Science, Organizational Behavior and Leadership
WTS Paradigm April 2013 - Present
TDS Telecom June 1998 - March 2013
Skills
Telecommunications, SDLC, Vendor Management, Integration, Process Improvement, VoIP, Call Center, Telephony, IVR, Unix, .NET, Software Development, Software Project..., Operations Management, Budget Process, Oracle CRM, Relational Databases, TIBCO, SOA, Metasolv M6, Siebel, RightNow, Agile & Waterfall..., Solution Architecture, Project Management, Call Centers, Visio
Education
Edgewood College
Bachelor of Science, Computer Science
TDS™ April 2015 - Present
TDS Telecom November 2014 - April 2015
TDS Telecommunications Corp. January 2012 - November 2014
Wipfli LLP September 2010 - January 2012
Wipfli LLP January 2010 - April 2010
Clifton Gunderson LLP January 2009 - April 2009
University of Wisconsin-Madison February 2007 - December 2008
Capitol Insurance Companies May 2008 - August 2008
Skills
QuickBooks, Accounting, Accounts Receivable, General Ledger, Financial Reporting, Auditing, Financial Accounting, Internal Controls, Financial Analysis, GAAP, CPA, Microsoft Excel, US GAAP, Accounts Payable
Education
University of Wisconsin-Madison 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Madison - School of Business 2005 — 2008
BBA, Accounting/Risk Management and Insurance
Federation University Australia 2004 — 2004
N/A, Study Abroad
University of Wisconsin-Marathon County 2003 — 2004
Associate, Liberal Arts and Sciences
Pine River-Backus Schools January 2013 - Present
Happy Dancing Turtle 2011 - January 2013
Hunt Utilities Group October 2006 - October 2011
TDS Telecom January 2004 - October 2006
TDS Telecom April 2002 - January 2004
Skills
Customer Relations, Strategic Planning, Employee Relations, Customer Service, Microsoft Office, Teaching
Education
Bemidji State University 2010 — 2012
Bachelor of Science, Elementary Education
Bemidji State University 1994 — 1998
Bachelor of Science, Mass Communications
Schmidt Financial Group, LLC August 2009 - Present
TDS Telecom June 1996 - July 2009
TDS Telecom July 2000 - December 2003
Education
Edgewood College 1996 — 2001
MBA, Business Administration
University of Wisconsin-Madison 1986 — 1991
BA, Economics
TDS Telecommunications Corp. Supervisor-Customer RepairTDS1994 - Present
TDS Telecommunications Corp. April 1988 - Present
TDS Telecom 1988 - Present
Bell South March 1971 - June 1980
Education
East Tennessee State University 1998 — 2008
Associate, Computer Science
Promega Corporation March 2005 - Present
TDS Telecom September 1994 - June 2003
Mead Data Central 1989 - 1993
Crum & Forster Corporation 1984 - 1993
Skills
Business Analysis, Vendor Management, Biotechnology, Process Improvement, PMP, Cross-functional Team...
Education
Fairleigh Dickinson University 1968 — 1974
Bachelor of Science (BS), Business Management
University of Wisconsin-Madison
Masters Certificate, Project Management
First Student Charter August 2012 - June 2014
Mtero Print December 2009 - July 2012
Dotster May 2006 - November 2009
TDS Telecom 2002 - 2006
Skills
Servers, Troubleshooting, E-commerce, Call Centers, Call Center, Technical Support, DNS, Customer Service, CSS, WordPress, Team Leadership, Salesforce.com, SEO, Management, Operating Systems, Web Hosting, Sales, Networking, Customer Satisfaction
Education
Clark College 2014 — 2015
Associate's Degree, Medical Office Specialist, Patient Advocate, Billing & Coding, HIPAA Certified, 3.82
Zendesk August 2015 - Present
TDS Telecom March 2015 - August 2015
Edgewood College August 2012 - May 2015
Edgewood College February 2014 - April 2015
Madison Area Technical College January 2010 - August 2012
Skills
Microsoft Office, Windows 7, Windows, PHP, Adobe Creative Suite, Java, CSS, SQL, Customer Service, Research, OS X, HTML, Networking, Photography, Troubleshooting, DNN, SharePoint, DotNetNuke, JavaScript, Database Design, Microsoft SQL Server
Education
Edgewood College 2012 — 2015
Bachelor of Science, Computer Information Systems, 3.56
Madison Area Technical College 2009 — 2012
Liberal Arts Transfer, Liberal Arts and Sciences/Liberal Studies
Cedar Falls High School 1998 — 2001
Diploma
Janesville School District December 2009 - Present
TDS Telecom June 2008 - October 2008
Preferred Plaster LLC April 2006 - June 2008
Quizno's December 2007 - December 2007
Bollig Lath & Plaster May 2005 - April 2006
Fagan Chevrolet Cadillac September 2001 - May 2005
Pizza Hut March 2004 - April 2004
Happy Joe's January 1999 - February 2004
Education
Everyday Experiences 1984 — 2019
PC ProSchools 2009 — 2009
No Degrees, Certifications, Microsoft Server Editions
TDS Telecom 1998 - 2013
Telephone and Data Systems™ (TDS™) 1989 - 2013
Skills
Accounting, Sarbanes-Oxley Act, Telecommunications, SAP, Call Centers
Education
Cornell University 1963 — 1967
Bachelor's degree
TDS Telecom October 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Colorado Mountain College 2013 — 2015
Paralegal, Law, 4.0
American Family Insurance May 2015 - Present
American Family Insurance March 2010 - May 2015
TDS Telecom 2006 - 2009
TDS Metrocom 2000 - 2006
Skills
Property & Casualty..., Insurance, Product Management, Leadership, Process Improvement, Training, Project Management, Business Analysis, Team Building
Education
Edgewood College 2012 — 2015
Master of Business Administration (M.B.A.), Business
Edgewood College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business
CUNA Mutual Group October 2014 - Present
APS Healthcare, a subsidiary of Universal American 2008 - 2014
Covance Global Clinical Pharmacology 2006 - 2008
Dean Health Plan, Inc. 2005 - 2006
Dean Health Plan, Inc. 1998 - 2004
Dean Health Plan, Inc. 1993 - 1998
TDS Telecom 1992 - 1993
ASCAP 1989 - 1991
Chemical Bank 1989 - 1989
Moody's Investors Service 1985 - 1989
Skills
SAS, Healthcare Information..., Data Warehousing, Microsoft SQL Server, Database Design, Oracle PL/SQL..., SAS Macro programming, Project Management, Unix, IBM Mainframe, Microsoft Office, PowerPoint, Medical and Pharmacy..., Six Sigma Yellow Belt, SAS Programming, SQL Server Management..., Oracle, Business Intelligence, Business Analysis, Data Analysis, Visio, SQL, Databases, SDLC, Data Modeling, Analysis, Requirements Analysis, ETL
Education
Pace University - Lubin School of Business
Master of Business Administration (MBA), Management Science - Operations Research, With Distinction and Departmental Honors
Columbia University in the City of New York 1971 — 1975
Bachelor's degree - Barnard College, Experimental Psychology with Mathematics minor
Barnard College
Barnard College