Technical Support, Inc.
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Technical Support, Inc. Employees
PCA April 2013 - Present
PCA October 2010 - Present
PCA September 2007 - October 2010
Technical Support, Inc. March 2004 - September 2007
International Paper Company 2000 - 2004
Georgia-Pacific LLC 1999 - 2001
Champion International Corp 1995 - 1999
Skills
Process Control, Process Engineering, Manufacturing, Continuous Improvement, Chemical Engineering, Process Optimization, DCS, Process Improvement, Engineering, Paper Industry, PLC, Allen Bradley, Control Systems Design, Maintenance Management, Root Cause Analysis, Six Sigma, Lean Manufacturing, Pulp, Process Simulation, Preventive Maintenance, Automation, Manufacturing...
Education
Lake Forest Graduate School of Management 2008 — 2012
MBA, Business Management
University of Maine 1992 — 1995
BS, Chemical Engineering
ShelfGenie April 2013 - Present
Self-Employed March 2012 - Present
Right at Home, Inc. October 2008 - February 2012
CSSS.NET January 2007 - 2008
Home Instead Senior Care 2004 - 2006
Technical Support, Inc. January 2003 - March 2004
Noll Human Resource Services August 2001 - December 2002
Robert Half Technology 1998 - 2001
Priority Data 1996 - 1998
CFO Services 1995 - 1996
Skills
Strategic Planning, Healthcare, Coaching, Negotiation, Account Management, New Business Development, Sales Management, Microsoft Office, Process Improvement, Marketing Strategy, Healthcare Management, Compliance, Franchising, Franchise Consulting, Franchise Agreements, Quality Assurance, Change Management, Recruiting, Sales, Franchise Sales, Quality Auditing, Long-term Care, Leadership, Management, Marketing, Elder Care, Team Building, Home Care, Customer Service, Public Speaking, Small Business, Executive Management, Training, Medicare, Organizational..., Medicaid, Business Development, Public Relations, Start-ups, Interviews, Leadership Development, Customer Satisfaction, Operations Management, Budgets, Event Planning
Education
University of Pennsylvania - The Wharton School 1979 — 1983
Bachelor of Science in Economics, Entrepreneurial Management and Political Science
LinkedIn April 2015 - Present
LinkedIn January 2015 - April 2015
LinkedIn April 2014 - January 2015
Carriker Business Group September 2007 - December 2014
LinkedIn March 2011 - April 2014
Technical Support, Inc. December 2010 - February 2011
Ace Rent To Own August 2009 - August 2010
Alpha Troop 1/134 Cav US Army December 2003 - December 2009
Skills
Customer Service, Customer Satisfaction, Sales, Social Networking, Customer Experience, Networking, Management, Social Media, Recruiting, Team Leadership, Small Business, Technical Support, Team Building, Customer Retention, CRM, Account Management, Customer Relations, Training, One-on-one Training, Network Marketing, Telephone Support, Personal Training, Coaching, Social Media Marketing, Time Management, Leadership, Direct Sales, Cold Calling, Employee Training, Small Group Training, Entrepreneurship, Sales Management, Marketing, Sports Nutrition, Salesforce.com, Lead Generation
Education
University of Nebraska at Omaha 2007 — 2008
General Studies
Hastings High School 2001 — 2005
FusionX, LLC October 2014 - Present
Coalfire Systems, Inc. July 2013 - October 2014
Union Pacific Railroad July 2012 - July 2013
Technical Support, Inc. April 2011 - July 2012
Skills
Information Security, Penetration Testing, Security, Computer Security, Vulnerability Assessment, Computer Forensics, Disaster Recovery, Vulnerability Management, Network Security, Security Audits, Information Security..., Application Security, Security Research, Firewalls, Networking
Education
University of Nebraska at Omaha 2008 — 2013
Bachelor of Science (BS), Information Assurance
University of Nebraska at Omaha 2008 — 2013
Bachelor of Science (BS), Computer Science
Union Pacific Railroad 2012 - Present
Union Pacific 2006 - 2012
Technical Support, Inc. an 8(a) SDB certified 1993 - 2006
Technical Support, Inc. 1993 - 2006
Literal Corporation 1986 - 1993
Q-Dot 1984 - 1985
Skills
DSP, Analog Circuit Design, digital circuit design, C++, Electronics, Testing, Product Development, Manufacturing, Digital Circuit Design, Project Management, Root Cause Analysis, Engineering, PCB design, Program Management, Process Improvement, Software Engineering, Continuous Improvement, Digital Signal..., Harmonica, Systems Engineering, Embedded Systems, Engineering Management, Troubleshooting, MS Project, Quality Assurance, Process Engineering, Lean Manufacturing, Failure Analysis, C, Linux, Rail, Requirements Analysis, Unix, Visio, Electrical Engineering, Project Planning, Analysis, Product Management, Railway, Management, System Architecture, Agile Methodologies, Automation, Debugging, Cross-functional Team..., Embedded Software, Reliability, Perl, Weibull Analysis, System Design
Education
University of Colorado at Colorado Springs 1986 — 1990
Master of Science, Electrical Engineering
University of Nebraska at Omaha 1978 — 1981
Bachelor of Science, EET
Baldwin Hackett & Meeks Inc. August 2000 - Present
ISecureTrac, Inc October 1999 - July 2000
Technical Support Inc. November 1998 - October 1999
Inteck Corporation May 1996 - November 1998
Technical Support, Inc. August 1994 - April 1996
Inteck Corporation July 1990 - August 1994
Harris Corporation 1985 - 1990
Skills
Software Development, Testing, Requirements Analysis, Software Design, Project Planning, Project Management, Integration, Agile Methodologies, Software Project..., Software Engineering, Account Management, Product Development, MS Project, Agile Project Management, Customer Service, Program Management, Visio, Scrum, Team Building, Hardware, CRM, SQL, Databases, Java, C++, Manufacturing, Business Analysis, PMP, Object Oriented Design, XML, Architectures, Embedded Systems, Unix, Java Enterprise Edition, Hibernate, Programming, Customer Relations, Business Development, SharePoint, Customer Insight, Eclipse, Architecture, Problem Solving, JIRA, AccuRev
Education
University of Nebraska-Lincoln
BSEET
PayPal October 2013 - Present
PayPal October 2010 - October 2013
Heartland Automotive Services March 2009 - October 2010
Heartland Automotive Services January 2008 - March 2009
Heartland Automotive Services May 2006 - January 2008
Precision Industries October 2003 - May 2006
Technical Support, Inc. May 1994 - October 2003
Education
Creighton University 1995 — 1998
MBA, Accounting and Finance
College of St Mary 1990 — 1994
BS, Business & Legal Administration
College of Saint Mary October 2012 - Present
Medical Billing & Accounting Solutions March 2012 - May 2012
Pentagon Federal Credit Union February 2009 - February 2010
Creative Enterprises, Inc. May 2007 - August 2008
UNO International Student Services Agency May 2006 - August 2008
Alegent Health May 2007 - May 2008
Technical Support, Inc. May 2006 - November 2006
Skills
Marketing, Market Research, Social Media, Event Planning, Public Speaking, Email Marketing, Event Management, Social Media Marketing, Nonprofits, New Business Development, Marketing Communications, Marketing Strategy, Higher Education, Online Marketing, Sales, Research, Microsoft Office, Social Networking, Coaching, Project Management, Teamwork, Recruiting, Time Management, Digital Marketing, Direct Marketing
Education
Bellevue University 2010 — 2012
Master of Business Administration (MBA), Marketing, Graduating June 2012
University of Nebraska at Omaha 2003 — 2008
Bachelor of Business Administration (BBA), Marketing & Management
Lincoln Financial Group September 2015 - Present
Cargill January 2015 - September 2015
Cargill June 2011 - January 2015
Technical Support, Inc. May 2007 - May 2011
Transgenomic August 1997 - December 2006
CETAC Technologies 1997 - 1999
Skills
Manufacturing, Cross-functional Team..., Strategic Sourcing, Product Development, Process Improvement, Project Management, Process Engineering, Six Sigma, Continuous Improvement, Negotiation, SAP, Supply Chain Management, Procurement, Microsoft Office, Contract Negotiation, Customer Service, Logistics, Analysis, Business Process..., Strategy, Supply Chain
Education
Bellevue University 2010 — 2011
Bachelors, Business
Southeast Community College 1995 — 1997
AAS, Environmental Science
University of Nebraska-Lincoln April 2009 - Present
Pedersen Power Products September 2002 - March 2009
Lindsay Corporation April 2002 - September 2002
GRH 2001 - 2002
Technical Support, Inc. August 1998 - July 2001
Skills
Engineering, Electronics, Testing, Manufacturing, PCB design, Electrical Engineering, Project Management, Automation, Firmware, RF, Wireless, Embedded Systems, Product Development, Process Improvement, Program Management, Team Building, Strategic Planning, R&D, Troubleshooting, Leadership, C++, Analog Circuit Design
Education
University of Nebraska at Omaha 1991 — 1993
Electronics Engineering Technology, engineering
Iowa State University 1984 — 1989
Electrical Engineering
Secure Mission Solutions June 2012 - Present
Nebraska Dynamics Inc September 2006 - Present
G4S Technology October 2010 - November 2011
Technical Support, Inc. 2009 - 2010
University of Nebraska-Lincoln 2007 - 2009
Skills
Embedded Systems, Assembly Language, C, Java, Electrical Engineering, Digital Electronics, Signal Processing, VHDL, SQL, XML, TCP/IP protocols, I2C, Atmel AVR, Microsoft Office, Electronics, Visual Basic, USB, Robotics, MIG welding, Arc Welding, Bending, Visual C#, VB.NET, Milling, Plasma Cutting, CAN bus, UART, SPI, UDP, AVR, MSP430, NXP, RS232, dip trace, Multisim, Carpentry, Masonry, Electrical Design, Power Electronics Design, Wordpress, Grinding, Oxy-acetylene, Procurement, Government Contracting, Testing, Integration, C++, Hardware, Matlab, Troubleshooting
Education
University of Nebraska-Lincoln 2005 — 2009
bs, Electrical, Electronics and Communications Engineering
Metropolitan Community College 2001 — 2005
Associate's degree, Mathematics
Telvent DTN October 2012 - Present
West July 2012 - September 2012
Pamida November 2008 - June 2012
TD Ameritrade 2007 - 2008
Technical Support, Inc. 2007 - 2007
Advantage Software 1998 - 2006
Skills
Technical Documentation, Software Documentation, Reconciling, Online Help Development, Software Training, Software Quality..., Microsoft Office, SQL, HTML + CSS, PHP, HTML, Analysis, Bank Reconciliation, Technical Support, Troubleshooting, Windows XP, PeopleSoft, Hands-on Training, Problem Solving, Visio
Education
University of South Florida 1995 — 1996
Bachelor of Arts (BA), Mass Communication/Media Studies
University of Florida 1990 — 1994
Associate of Arts (AA), General Studies