Techteam Company
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Techteam Employees
Kelly Services, Inc. August 1999 - Present
TechTeam 1998 - 1999
Ford Motor Company (contractor) 1989 - 1999
American Information Systems June 1987 - June 1988
Skills
Temporary Staffing, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Contract Recruitment, Recruiting, Employee Relations, Permanent Placement, Sourcing, Strategy, Internet Recruiting, Talent Management, Temporary Placement, Management, Interviews, Staffing Services, Screening Resumes, Human Resources, Onboarding, Industrial Sector, Screening, Executive Search
Education
Macomb Community College
Business
Adapt Courseware 2011 - Present
Customer Mobile 2008 - Present
TechTeam July 2005 - April 2009
KNOVA Software (formerly ServiceWare/Kanisa) 2004 - 2007
ServiceWare 2001 - 2004
Mpower Communications 1996 - 2000
Heyman, Kerkorian, and Magarian March 1996 - September 1999
Dowling, Magarian, Aaron and Heyman July 1986 - March 1996
Skills
Strategy, Mergers, Strategic Planning, Leadership, Team Building, Negotiation, Start-ups, SaaS, Public Speaking, Strategic Partnerships, Enterprise Software, Product Management, Entrepreneurship, Venture Capital, Corporate Development, Cloud Computing, Business Strategy, Capital Markets, Business Development, Angel Investing, E-commerce, Mergers & Acquisitions, Go-to-market Strategy, Venture Financing, Mobile Devices, Analytics, Executive Management, Product Development, Mobile Applications, Cross-functional Team..., CRM, Product Marketing, Competitive Analysis, Business Alliances, Professional Services, P&L Management, IPO
Education
University of the Pacific - McGeorge School of Law 1977 — 1980
JD, Law
California State University, Fresno 1973 — 1977
BA, Political Science
Novato High School 1970 — 1973
HOV Services Senior Network EngineerSiemens CommunicationsMarch 1999 - January 2004
Techteam 1995 - 1999
Education
University of Michigan-Dearborn 2000 — 2009
IHG 2001 - Present
InterContinental Hotels Group January 2000 - Present
InterContinental Hotels Group 2000 - Present
TechTeam October 2001 - September 2002
Cyntergy January 1997 - September 2001
Bass Hotels - Union Square San Francisco CA May 1995 - January 1997
Holiday Inn Palm Springs Resort September 1993 - May 1995
Skills
Hotels, Revenue Analysis, Hospitality, Training, Hotel Management, Hospitality Management, Hospitality Industry, Property Management..., Negotiation, Customer Service, Software Documentation, Resorts, Revenue Forecasting, Customer Satisfaction, Employee Training, Food & Beverage, Leadership, Tourism, Quality Assurance, Account Management, Team Building, Human Resources, Management, Front Office, Sales, E-commerce, Strategic Planning, Employee Relations, Team Leadership, Coaching, Event Management, Sales Management, Operations Management, Opera, Hiring, Forecasting, Budgets
Education
The George Washington University 1992 — 1993
Musuem Studies
University of Maryland College Park 1990 — 1992
Textile History
Illinois State University 1985 — 1990
BA, Management/Marketing and Theater - Design
University High School 1980 — 1985
Family Karate Academy May 1996 - Present
Infotronics September 2008 - June 2015
MonaVie April 2008 - May 2011
Yoh IT April 2008 - April 2008
TechTeam Global June 2001 - February 2008
EC Media Revival 2008 - 2008
National TechTeam February 1998 - September 2001
TechTeam September 2000 - June 2001
National TechTeam June 1997 - February 1998
Skills
Software Documentation, Training, Troubleshooting, Networking, Technical Support, Customer Service, Team Leadership, Windows, Team Building, SaaS, Microsoft Office, ITIL, Help Desk Support, Visio, Management, Testing, Network Administration, Project Management, SharePoint, Active Directory, Vendor Management, Security, Program Management, Call Centers, IT Service Management, System Administration, Windows Server, Data Center, Leadership, Technical Writing, Recruiting, Integration, Lotus Notes, Windows 7, Training Delivery, Hands-on Training, Team Management, Business Analysis, Outlook, SDLC, Software Installation, Cloud Computing, Salesforce.com, Microsoft SQL Server, Enterprise Software, Ninja Skills, Employee Training, Training & Development, Call Center
Education
Lawrence Technological University 1995 — 2005
Bachelor of Science, Computer Science
Michigan State University 1991 — 1994
Lyman Briggs School
Troy Athens High School 1987 — 1991
High School Diploma
Caretech Healthcare Solutions April 2011 - Present
AudaExplore May 2010 - March 2011
AudaExplore December 2007 - May 2010
TechTeam October 2007 - October 2009
National TechTeam November 2006 - December 2007
National TechTeam November 2006 - October 2007
Skills
Security Analysis, Account Representation, Provisioning, Healthcare Information..., Technical Support, Call Center..., Customer Service, Customer Liason, Call center start-up, IT Operations, Root Cause Problem..., Citrix, SaaS, Account Management, Salesforce.com, Sales Process, Call Centers, Solution Selling, clinical applications..., Remote Access, Security Operations, BMC Remedy, Disaster Recovery, Laptops, Cisco Technologies, Data Center, Security, Virtualization, HP, Help Desk Support, Printers, Remote Desktop, Windows XP, Networking, System Deployment, VMware, Hardware, Storage, Active Directory, Epic Systems, Siemens Soarian
Education
Henry Ford Community College 2000 — 2004
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Edsel Ford High 1990 — 1994
diploma, general
Simply Fondue Sundance Square September 2008 - Present
Crew Entertainment April 2004 - Present
TechTeam 1999 - 2003
Skills
Customer Service, Social Media, Management, Coaching, Hospitality, Microsoft Office, Social Media Marketing, Marketing, Advertising, Training, Strategic Planning, Marketing Communications, Marketing Strategy, Sales, PowerPoint, Public Speaking
Education
Tarrant County College 2003 — 2005
Epsilon Systems Solutions, Inc. September 2010 - Present
TechTeam September 2007 - August 2010
RL Phillips March 2000 - August 2007
Wheat International Communication Corp February 1996 - February 2000
Wheat International Comm. Corp February 1996 - February 2000
Northrop Grumman IT (Former INRI) October 1994 - February 1996
San Diego State University Foundation February 1992 - October 1994
Skills
Testing, Navy, Security, Systems Engineering, DoD, Unix, Information Assurance, Team Leadership, Program Management, Integration
Education
San Diego State University-California State University 1988 — 2004
Bachelor's of Science, Computer Science
Cloudvoice 2005 - 2007
Techteam 1996 - 2005
Education
University of Phoenix 2009 — 2011
TekPartners January 2015 - June 2015
EPITEC, INC. May 2013 - November 2014
The Epitec Group November 2011 - June 2012
CompuCom March 2007 - November 2011
Tech Team Global June 2005 - March 2007
TechTeam Global 2003 - 2007
ArvinMeritor September 2003 - March 2005
TechTeam 2003 - 2005
ArvinMeritor January 2001 - January 2003
FORD 1998 - 2000
Skills
Troubleshooting, Hardware, Operating Systems, Customer Relations, Call Center, Customer Service, Visio, Technical Support, Networking, Information Technology
Education
Tri-State University 1992 — 1996
Bachelors, Biology