TechTeam Global Inc.
Industry: Software company
DescriptionHeadquarters: Bucharest, Romania Founded: 1998 Parent organization: Stefanini IT Solutions
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TechTeam Global Inc. Employees
Employee
Years
Job
Industry
Patricia Burton Patricia Burton's TechTeam Global Inc. Experience July 2006 - February 2009
Job Administrative Assistant at The Suburban Collection
Industry Automotive
Experience
The Suburban Collection February 2011 - Present
TechTeam Global, Inc July 2006 - February 2009
Robert Bosch NA, Inc December 2005 - July 2006
Medtronic USA, Inc March 2004 - December 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Process Scheduler, Administrative..., Teamwork, Time Management, Data Entry, PowerPoint, Administration, Accounts Receivable, Purchasing, Accounts Payable, Access, Supervisory Skills, QuickBooks, Administrative..., Marketing Strategy, Management, Team Building, Marketing, Training, Customer Satisfaction
Education
Oakland Community College
Associate Degree, Liberal Arts
The Suburban Collection February 2011 - Present
TechTeam Global, Inc July 2006 - February 2009
Robert Bosch NA, Inc December 2005 - July 2006
Medtronic USA, Inc March 2004 - December 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Process Scheduler, Administrative..., Teamwork, Time Management, Data Entry, PowerPoint, Administration, Accounts Receivable, Purchasing, Accounts Payable, Access, Supervisory Skills, QuickBooks, Administrative..., Marketing Strategy, Management, Team Building, Marketing, Training, Customer Satisfaction
Education
Oakland Community College
Associate Degree, Liberal Arts
Thomas Michalak Thomas Michalak's TechTeam Global Inc. Experience September 2003 - November 2004
Job Information Technology sector. Experienced Network Support / Administration or junior Programmer.
Industry Information Technology and Services
Experience
Swift Transportation Corp. February 2006 - Present
American Consulting Group January 2005 - August 2005
TechTeam Global, Inc. September 2003 - November 2004
Saint Mary's College July 2000 - November 2002
The Maxxar Corporation January 1997 - March 2000
Core Industries March 1996 - December 1996
Skills
Active Directory, Windows Server, TCP/IP, DNS, Servers, XP, Network Administration, DHCP, Cisco Technologies, Technical Support, Microsoft SQL Server, Visio, IIS
Education
University of South Florida 1984 — 1986
M.S., Computer Engineering
University of Michigan 1975 — 1977
B.S., Computer & Information Science
Swift Transportation Corp. February 2006 - Present
American Consulting Group January 2005 - August 2005
TechTeam Global, Inc. September 2003 - November 2004
Saint Mary's College July 2000 - November 2002
The Maxxar Corporation January 1997 - March 2000
Core Industries March 1996 - December 1996
Skills
Active Directory, Windows Server, TCP/IP, DNS, Servers, XP, Network Administration, DHCP, Cisco Technologies, Technical Support, Microsoft SQL Server, Visio, IIS
Education
University of South Florida 1984 — 1986
M.S., Computer Engineering
University of Michigan 1975 — 1977
B.S., Computer & Information Science
Sharlene Novak Sharlene Novak's TechTeam Global Inc. Experience June 1998 - December 2009
Job Senior Web Developer at Xuba, LLC
Industry Publishing
Experience
Xuba, LLC July 2011 - Present
Kids Kount Publishing October 2004 - August 2011
TechTeam Global, Inc. June 1998 - December 2009
Guarantee Life Insurance May 1995 - June 1998
Pacific Northwest National Laboratory October 1990 - May 1995
Skills
MySQL, AJAX, Apache, PHP, jQuery, CSS, Dreamweaver, JavaScript, HTML, Magento, Web Development, Databases, E-commerce, Oracle, XML
Education
DeVry University Phoenix
Bachelor of Science Degree, Computer Information Systems
Xuba, LLC July 2011 - Present
Kids Kount Publishing October 2004 - August 2011
TechTeam Global, Inc. June 1998 - December 2009
Guarantee Life Insurance May 1995 - June 1998
Pacific Northwest National Laboratory October 1990 - May 1995
Skills
MySQL, AJAX, Apache, PHP, jQuery, CSS, Dreamweaver, JavaScript, HTML, Magento, Web Development, Databases, E-commerce, Oracle, XML
Education
DeVry University Phoenix
Bachelor of Science Degree, Computer Information Systems
Dennis Fountain Dennis Fountain's TechTeam Global Inc. Experience August 2006 - May 2010
Job Program Support Specialist at VA NebraskaWestern Iowa Health
Industry Information Technology and Services
Experience
VA Nebraska-Western Iowa Health September 2014 - Present
First National Technology Solutions May 2011 - August 2011
Dell November 2010 - June 2011
TechTeam Global Inc August 2006 - May 2010
Grainger Industrial Supply September 2001 - August 2006
Precision Industries August 2000 - August 2001
US Army November 1988 - November 1991
Skills
Leadership, Team Building, Customer Service, Process Improvement, Management, Strategic Planning, Training, Team Leadership, Project Management, Sales
Education
Metropolitan Community College 2011 — 2013
Career Certificate, Health Information/Medical Records Technology/Technician, NA
Bellevue University
BS, Business Information Systems
Burke High 1986 — 1988
Diploma, NA
VA Nebraska-Western Iowa Health September 2014 - Present
First National Technology Solutions May 2011 - August 2011
Dell November 2010 - June 2011
TechTeam Global Inc August 2006 - May 2010
Grainger Industrial Supply September 2001 - August 2006
Precision Industries August 2000 - August 2001
US Army November 1988 - November 1991
Skills
Leadership, Team Building, Customer Service, Process Improvement, Management, Strategic Planning, Training, Team Leadership, Project Management, Sales
Education
Metropolitan Community College 2011 — 2013
Career Certificate, Health Information/Medical Records Technology/Technician, NA
Bellevue University
BS, Business Information Systems
Burke High 1986 — 1988
Diploma, NA
David W. Morgan David W. Morgan's TechTeam Global Inc. Experience 2002 - 2006
Job Chief Financial Officer at Cirque Energy, Inc.
Industry Oil & Energy
Experience
Cirque Energy Inc. 2014 - Present
Talascend LLC 2013 - 2013
Northwoods Consulting Partners, Inc. 2011 - 2013
D. W. Morgan & Company LLC 2006 - 2011
Ecology Coatings, Inc. 2007 - 2009
TechTeam Global, Inc. 2002 - 2006
Entivity, Inc. 2001 - 2002
AT&T 1980 - 2001
Skills
Mergers & Acquisitions, Strategy, Start-ups, Forecasting, Management, Business Planning, Finance, Leadership, Financial Reporting, Executive Management, Strategic Financial..., Strategic Planning, Financial Analysis, Analysis, Mergers, Valuation, Process Improvement, Due Diligence, Management Consulting, Cash Management, Budgets, Accounting, Risk Management, Human Resources, Internal Controls, Entrepreneurship, Venture Capital, Business Strategy, Recruiting, Investments, Financial Modeling, Internal Audit, Corporate Finance, Sarbanes-Oxley Act, Business Development, Investor Relations, Integration, Investment Banking, Payroll, Team Leadership, Team Building, Business Process..., Business Analysis, Project Planning, Acquisition Integration, Restructuring, Corporate Governance, SEC filings
Education
University of Michigan 1976 — 1980
B.A., Economics & Political Science
Cirque Energy Inc. 2014 - Present
Talascend LLC 2013 - 2013
Northwoods Consulting Partners, Inc. 2011 - 2013
D. W. Morgan & Company LLC 2006 - 2011
Ecology Coatings, Inc. 2007 - 2009
TechTeam Global, Inc. 2002 - 2006
Entivity, Inc. 2001 - 2002
AT&T 1980 - 2001
Skills
Mergers & Acquisitions, Strategy, Start-ups, Forecasting, Management, Business Planning, Finance, Leadership, Financial Reporting, Executive Management, Strategic Financial..., Strategic Planning, Financial Analysis, Analysis, Mergers, Valuation, Process Improvement, Due Diligence, Management Consulting, Cash Management, Budgets, Accounting, Risk Management, Human Resources, Internal Controls, Entrepreneurship, Venture Capital, Business Strategy, Recruiting, Investments, Financial Modeling, Internal Audit, Corporate Finance, Sarbanes-Oxley Act, Business Development, Investor Relations, Integration, Investment Banking, Payroll, Team Leadership, Team Building, Business Process..., Business Analysis, Project Planning, Acquisition Integration, Restructuring, Corporate Governance, SEC filings
Education
University of Michigan 1976 — 1980
B.A., Economics & Political Science
Kevin Desai's TechTeam Global Inc. Experience 2004 - 2004
Job Chief Executive Officer at TAFi
Industry Hospital & Health Care
Experience
TAFi January 2015 - Present
Desai Consulting Limited October 2010 - December 2014
Santa Rosa Consulting March 2010 - October 2010
McKesson Provider Technologies June 2009 - March 2010
Northwestern Memorial Hospital August 2008 - June 2009
Cerner Corp September 2005 - August 2008
Michigan State University 2001 - 2005
TechTeam Global Inc. 2004 - 2004
Skills
Healthcare Information..., Process Improvement, Information Technology, Software Implementation, Analytics, HL7, Cerner, HIPAA, Healthcare, Informatics, EHR, CPOE, EMR, Hospitals, Health Information..., Data Analysis, Integration, Management Consulting, Consulting, Analysis, Software Documentation, Leadership, Visio, Team Leadership, Strategic Planning, Healthcare Consulting, Physicians
Education
Michigan State University 2000 — 2004
BS, Telecommunication Management
TAFi January 2015 - Present
Desai Consulting Limited October 2010 - December 2014
Santa Rosa Consulting March 2010 - October 2010
McKesson Provider Technologies June 2009 - March 2010
Northwestern Memorial Hospital August 2008 - June 2009
Cerner Corp September 2005 - August 2008
Michigan State University 2001 - 2005
TechTeam Global Inc. 2004 - 2004
Skills
Healthcare Information..., Process Improvement, Information Technology, Software Implementation, Analytics, HL7, Cerner, HIPAA, Healthcare, Informatics, EHR, CPOE, EMR, Hospitals, Health Information..., Data Analysis, Integration, Management Consulting, Consulting, Analysis, Software Documentation, Leadership, Visio, Team Leadership, Strategic Planning, Healthcare Consulting, Physicians
Education
Michigan State University 2000 — 2004
BS, Telecommunication Management
Kelly Gotha's TechTeam Global Inc. Experience May 2007 - May 2011
Job Regional Sales Manager, CenturyLink
Industry Telecommunications
Experience
CenturyLink May 2011 - Present
TechTeam Global, Inc May 2007 - May 2011
SBC February 1999 - February 2000
MCI 1989 - 1999
Education
Purdue University 1985 — 1989
Bachelors, Communications
CenturyLink May 2011 - Present
TechTeam Global, Inc May 2007 - May 2011
SBC February 1999 - February 2000
MCI 1989 - 1999
Education
Purdue University 1985 — 1989
Bachelors, Communications
Hector Alcantara's TechTeam Global Inc. Experience March 2008 - May 2009
Job Admin SupportApp CSR
Industry Information Technology and Services
Experience
Oracle February 2015 - Present
Sears Holdings Corporation February 2010 - Present
ALDI Stores November 2005 - July 2011
SunGard July 2009 - September 2009
TechTeam Global, Inc. March 2008 - May 2009
Skills
Customer Service, Help Desk Support, Bilingual-English/Spanis..., Management, Video Editing, Data Entry, Computer Repair, Computer Hardware, Networking, Technical Support, Printers, Microsoft Office 2007, Access, Managing Database, Desktop Computers, Active Directory, Remote Desktop, Troubleshooting, Windows XP, Windows Server, Information Technology, Programming, Microsoft Office
Education
Seminole State College of Florida 2010 — 2013
Associate of Arts (AA), Information Technology
Owens Community College 2006 — 2008
Information Technology
Northern Technology Institute (ITN-Peru) 2000 — 2002
Computer programmer.
Oracle February 2015 - Present
Sears Holdings Corporation February 2010 - Present
ALDI Stores November 2005 - July 2011
SunGard July 2009 - September 2009
TechTeam Global, Inc. March 2008 - May 2009
Skills
Customer Service, Help Desk Support, Bilingual-English/Spanis..., Management, Video Editing, Data Entry, Computer Repair, Computer Hardware, Networking, Technical Support, Printers, Microsoft Office 2007, Access, Managing Database, Desktop Computers, Active Directory, Remote Desktop, Troubleshooting, Windows XP, Windows Server, Information Technology, Programming, Microsoft Office
Education
Seminole State College of Florida 2010 — 2013
Associate of Arts (AA), Information Technology
Owens Community College 2006 — 2008
Information Technology
Northern Technology Institute (ITN-Peru) 2000 — 2002
Computer programmer.
Nadjala Springfield's TechTeam Global Inc. Experience November 2000 - June 2003
Job Owner at Clifton Consultant Group, Inc
Industry Human Resources
Experience
Clifton Consultant Group, Inc April 2004 - Present
TechTeam Global, Inc. November 2000 - June 2003
MSX International 1998 - 2000
Skills
Recruiting, Coaching, Organizational..., Talent Acquisition, Technical Recruiting, Team Building, Customer Service, Human Resources, Training, Public Relations, Applicant Tracking..., Public Speaking
Education
Davenport University
Bachelor of Business Administration (BBA)
Davenport University
Associate's degree
Clifton Consultant Group, Inc April 2004 - Present
TechTeam Global, Inc. November 2000 - June 2003
MSX International 1998 - 2000
Skills
Recruiting, Coaching, Organizational..., Talent Acquisition, Technical Recruiting, Team Building, Customer Service, Human Resources, Training, Public Relations, Applicant Tracking..., Public Speaking
Education
Davenport University
Bachelor of Business Administration (BBA)
Davenport University
Associate's degree
Mark Francischetti Mark Francischetti's TechTeam Global Inc. Experience 2006 - 2007
Job Expert Enterprise Operations Leader
Industry Management Consulting
Experience
Orb Consulting Group, Inc. 2000 - Present
TechTeam Global, Inc. 2006 - 2007
IHS 2003 - 2005
CDI 1999 - 2000
NCR/Teradata Corporation 1988 - 1999
Texas Instruments 1984 - 1988
Recognition Equipment 1979 - 1984
Skills
Strategic Planning, Management Consulting, Change Management, Marketing Strategy, Strategy Development, Business Planning, International Business, Strategy, Sales Management, Start-ups, Cross-functional Team..., Strategic Partnerships, Management, Professional Services, Analysis, Team Building, Business Intelligence, Team Leadership, New Business Development, Account Management, Sales, Program Management, Business Strategy, Sales Process, Enterprise Software, Organizational..., Go-to-market Strategy, Analytics, Process Improvement, Sales Operations, Executive Management, Product Development, CRM, Marketing, Consulting, Performance Management, Recruiting, Business Process..., Business Development, Product Management, Competitive Analysis, Operations Management, Pricing, Leadership, Outsourcing, Human Resources, Vendor Management, Marketing Communications, Mergers & Acquisitions, Business Analysis
Education
Texas State University-San Marcos
MBA, Business Administration and Management, General
Juniata College
BSEBA, Business
Texas State University-San Marcos
Paralegal, Corporate Law
Orb Consulting Group, Inc. 2000 - Present
TechTeam Global, Inc. 2006 - 2007
IHS 2003 - 2005
CDI 1999 - 2000
NCR/Teradata Corporation 1988 - 1999
Texas Instruments 1984 - 1988
Recognition Equipment 1979 - 1984
Skills
Strategic Planning, Management Consulting, Change Management, Marketing Strategy, Strategy Development, Business Planning, International Business, Strategy, Sales Management, Start-ups, Cross-functional Team..., Strategic Partnerships, Management, Professional Services, Analysis, Team Building, Business Intelligence, Team Leadership, New Business Development, Account Management, Sales, Program Management, Business Strategy, Sales Process, Enterprise Software, Organizational..., Go-to-market Strategy, Analytics, Process Improvement, Sales Operations, Executive Management, Product Development, CRM, Marketing, Consulting, Performance Management, Recruiting, Business Process..., Business Development, Product Management, Competitive Analysis, Operations Management, Pricing, Leadership, Outsourcing, Human Resources, Vendor Management, Marketing Communications, Mergers & Acquisitions, Business Analysis
Education
Texas State University-San Marcos
MBA, Business Administration and Management, General
Juniata College
BSEBA, Business
Texas State University-San Marcos
Paralegal, Corporate Law
Dr.William F. Coyro Jr. Dr.William F. Coyro Jr.'s TechTeam Global Inc. Experience September 1982 - May 2006
Job CEO at The Rationale Group LLC, Former Chairman, President & CEO of TechTeam Global Inc.
Industry Information Technology and Services
Experience
The Rationale Group LLC May 2006 - Present
Soltas Energy November 2011 - November 2014
Boston University School of Management January 2002 - May 2011
TechTeam Global Inc. September 1982 - May 2006
William F Coyro DDS March 1973 - 2005
United States Navy January 1970 - February 1972
Skills
Strategy, Start-ups, Entrepreneurship, Leadership, Management, Business Development, Strategic Planning, Mergers & Acquisitions, Executive Management, Outsourcing, CRM, New Business Development, Marketing, Business Strategy, Marketing Strategy, Program Management, Business Process..., Small Business, Team Building, Consulting, Problem Solving, Strategic Partnerships, Public Speaking, Contract Negotiation, Business Planning, Negotiation
Education
University of Detroit Mercy 1964 — 1969
Doctor of Dental Surgury,DDS, Dentistry
University of Michigan 1964 — 1969
Chemistry
University of Detroit Mercy 1961 — 1964
Liberal Arts, Pre Med Major
Austin Catolic Prep School 1957 — 1961
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Rationale Group LLC May 2006 - Present
Soltas Energy November 2011 - November 2014
Boston University School of Management January 2002 - May 2011
TechTeam Global Inc. September 1982 - May 2006
William F Coyro DDS March 1973 - 2005
United States Navy January 1970 - February 1972
Skills
Strategy, Start-ups, Entrepreneurship, Leadership, Management, Business Development, Strategic Planning, Mergers & Acquisitions, Executive Management, Outsourcing, CRM, New Business Development, Marketing, Business Strategy, Marketing Strategy, Program Management, Business Process..., Small Business, Team Building, Consulting, Problem Solving, Strategic Partnerships, Public Speaking, Contract Negotiation, Business Planning, Negotiation
Education
University of Detroit Mercy 1964 — 1969
Doctor of Dental Surgury,DDS, Dentistry
University of Michigan 1964 — 1969
Chemistry
University of Detroit Mercy 1961 — 1964
Liberal Arts, Pre Med Major
Austin Catolic Prep School 1957 — 1961
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Lawrence Aprea's TechTeam Global Inc. Experience 1993 - 1999
Job Actively Seeking Employment
Industry Information Technology and Services
Experience
Aditya Birla Minacs October 2013 - April 2014
Accretive Solutions February 2013 - April 2013
Stefanini TechTeam June 2010 - July 2012
Independent Contractor June 2010 - November 2010
General Motors - OnStar January 2001 - July 2009
Modis August 1999 - January 2001
National TechTeam May 1993 - August 1999
TechTeam Global Inc. 1993 - 1999
Skills
IT Service Management, Service Level Management, Resource Management, Change Management, Team Leadership, Customer Experience, Outsourcing, Service Desk, Service Delivery, PMO, Management, Information Technology, Incident Management, Leadership, Team Management, BPO, Program Management, ITIL, Call Center, Recruiting, Technical Support, Vendor Management, Call Centers, Analysis, Workforce Management, IT Management, IT Outsourcing, Networking, Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Sla, Training, Customer Service, SLA
Education
Central Michigan University
BSBA, Management Information Systems
University of Phoenix
MBA
Aditya Birla Minacs October 2013 - April 2014
Accretive Solutions February 2013 - April 2013
Stefanini TechTeam June 2010 - July 2012
Independent Contractor June 2010 - November 2010
General Motors - OnStar January 2001 - July 2009
Modis August 1999 - January 2001
National TechTeam May 1993 - August 1999
TechTeam Global Inc. 1993 - 1999
Skills
IT Service Management, Service Level Management, Resource Management, Change Management, Team Leadership, Customer Experience, Outsourcing, Service Desk, Service Delivery, PMO, Management, Information Technology, Incident Management, Leadership, Team Management, BPO, Program Management, ITIL, Call Center, Recruiting, Technical Support, Vendor Management, Call Centers, Analysis, Workforce Management, IT Management, IT Outsourcing, Networking, Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Sla, Training, Customer Service, SLA
Education
Central Michigan University
BSBA, Management Information Systems
University of Phoenix
MBA
Bobbie Roberts's TechTeam Global Inc. Experience 1999 - 2005
Job Marketing Program Lead at Quicken Loans
Industry Information Technology and Services
Experience
Quicken Loans October 2014 - Present
Team Detroit November 2007 - October 2014
Kaplan 2008 - 2008
Borders Group Inc. December 2005 - November 2007
TechTeam Global Inc. 1999 - 2005
Skills
Vendor Management, Microsoft Office, Team Leadership, Project Management, Customer Service, Access, SharePoint, Marketing Strategy, Business Strategy, Strategic Planning, IT Strategy, eCommerce, Solution Architecture, IT Solutions, Business Requirements, E-commerce, Digital Strategy, Analytics, Program Management, CRM, Online Advertising, Mobile Marketing, Digital Marketing, Advertising, Interactive Marketing, Integration, Integrated Marketing, Leadership, SEM, Web Analytics, Email Marketing, Relationship Marketing, Direct Marketing, Online Marketing, Cross-functional Team..., Marketing, Strategic Partnerships, Budgets, SEO, Strategy, Account Management, Mobile Devices, Social Media Marketing, Omniture, Social Networking, Technology Integration
Education
Cornell University 2013 — 2013
Graduate Certificate Programs, Business Strategy: Achieving Competitive Advantage
University of Phoenix 2003 — 2005
Bachelor of Science, Information Technology
University of Michigan 1993 — 1997
Engineering
Renaissance High School 1989 — 1993
Bates Academy
Quicken Loans October 2014 - Present
Team Detroit November 2007 - October 2014
Kaplan 2008 - 2008
Borders Group Inc. December 2005 - November 2007
TechTeam Global Inc. 1999 - 2005
Skills
Vendor Management, Microsoft Office, Team Leadership, Project Management, Customer Service, Access, SharePoint, Marketing Strategy, Business Strategy, Strategic Planning, IT Strategy, eCommerce, Solution Architecture, IT Solutions, Business Requirements, E-commerce, Digital Strategy, Analytics, Program Management, CRM, Online Advertising, Mobile Marketing, Digital Marketing, Advertising, Interactive Marketing, Integration, Integrated Marketing, Leadership, SEM, Web Analytics, Email Marketing, Relationship Marketing, Direct Marketing, Online Marketing, Cross-functional Team..., Marketing, Strategic Partnerships, Budgets, SEO, Strategy, Account Management, Mobile Devices, Social Media Marketing, Omniture, Social Networking, Technology Integration
Education
Cornell University 2013 — 2013
Graduate Certificate Programs, Business Strategy: Achieving Competitive Advantage
University of Phoenix 2003 — 2005
Bachelor of Science, Information Technology
University of Michigan 1993 — 1997
Engineering
Renaissance High School 1989 — 1993
Bates Academy
PeiLin Wu's TechTeam Global Inc. Experience November 2007 - November 2009
Job Sr. Engineer at Stanford University
Industry Information Technology and Services
Experience
Stanford University November 2009 - Present
TechTeam Global, Inc November 2007 - November 2009
AOL October 1998 - October 2007
Scheduled Airlines Traffic Offices 1996 - 1998
Unisys 1994 - 1996
Skills
XML, Java, JavaScript, Software Development, SDLC, Web Applications, Unix, Perl, Oracle, JSP, HTML, SOA, C#, Microsoft SQL Server, Weblogic, Struts, CSS, Servlets
Education
American University
MS, Computer Information Systems
Tamkang University
BS, Business
Stanford University November 2009 - Present
TechTeam Global, Inc November 2007 - November 2009
AOL October 1998 - October 2007
Scheduled Airlines Traffic Offices 1996 - 1998
Unisys 1994 - 1996
Skills
XML, Java, JavaScript, Software Development, SDLC, Web Applications, Unix, Perl, Oracle, JSP, HTML, SOA, C#, Microsoft SQL Server, Weblogic, Struts, CSS, Servlets
Education
American University
MS, Computer Information Systems
Tamkang University
BS, Business
Brandon Ruggirello, CISSP's TechTeam Global Inc. Experience July 2002 - December 2010
Job Senior Sales Engineer at PhishMe, Inc.
Industry Information Technology and Services
Experience
PhishMe, Inc. October 2014 - Present
Verizon Security Solutions March 2012 - September 2014
Verizon Business March 2011 - September 2014
TechTeam Global, Inc. July 2002 - December 2010
Telenisus January 2000 - January 2002
Ideal Technology Solutions October 1999 - January 2000
SunTel Services December 1998 - October 1999
Netrex, Inc. August 1996 - December 1998
Dow Chemical Company January 1995 - August 1996
Skills
Security, Management, Incident Management, Project Management, ITIL, Information Security, Business Continuity, Security Architecture..., CRM, Data Center, Enterprise Software, Application Security, Team Building, IT Management, Disaster Recovery, Program Management, Cloud Computing, Network Security, Risk Management, Outsourcing, CISSP, Checkpoint, Computer Security, Enterprise Architecture, Firewalls, IT Service Management, IT Strategy, Identity Management, Information Security..., Information Technology, Pre-sales, PCI DSS, SaaS, Software Documentation, Solution Architecture, Solution Selling, Virtualization, Vendor Management
Education
Northwood University 1994 — 2007
Bachelor of Business Administration, Economics, Computer Science
PhishMe, Inc. October 2014 - Present
Verizon Security Solutions March 2012 - September 2014
Verizon Business March 2011 - September 2014
TechTeam Global, Inc. July 2002 - December 2010
Telenisus January 2000 - January 2002
Ideal Technology Solutions October 1999 - January 2000
SunTel Services December 1998 - October 1999
Netrex, Inc. August 1996 - December 1998
Dow Chemical Company January 1995 - August 1996
Skills
Security, Management, Incident Management, Project Management, ITIL, Information Security, Business Continuity, Security Architecture..., CRM, Data Center, Enterprise Software, Application Security, Team Building, IT Management, Disaster Recovery, Program Management, Cloud Computing, Network Security, Risk Management, Outsourcing, CISSP, Checkpoint, Computer Security, Enterprise Architecture, Firewalls, IT Service Management, IT Strategy, Identity Management, Information Security..., Information Technology, Pre-sales, PCI DSS, SaaS, Software Documentation, Solution Architecture, Solution Selling, Virtualization, Vendor Management
Education
Northwood University 1994 — 2007
Bachelor of Business Administration, Economics, Computer Science
Ruffini, Jeff's TechTeam Global Inc. Experience March 2008 - May 2011
Job Vice President Global Delivery / PreSales at Stefanini
Industry Information Technology and Services
Experience
Stefanini March 2011 - Present
TechTeam Global Inc. March 2008 - May 2011
Skills
Outsourcing, Vendor Management, BPO, Call Center, Service Delivery, Management, Business Development, ITIL, Call Centers, Change Management, Disaster Recovery, IT Service Management, Pre-sales, Strategy, Program Management, Process Improvement, Business Process..., IT Management, Telecommunications, IT Outsourcing, CRM, Customer Satisfaction, Operations Management
Education
Oakland University
B.S. Education
Walsh College
MSM, Management
Wayne State University
M.Ed., Instructional Technology
Stefanini March 2011 - Present
TechTeam Global Inc. March 2008 - May 2011
Skills
Outsourcing, Vendor Management, BPO, Call Center, Service Delivery, Management, Business Development, ITIL, Call Centers, Change Management, Disaster Recovery, IT Service Management, Pre-sales, Strategy, Program Management, Process Improvement, Business Process..., IT Management, Telecommunications, IT Outsourcing, CRM, Customer Satisfaction, Operations Management
Education
Oakland University
B.S. Education
Walsh College
MSM, Management
Wayne State University
M.Ed., Instructional Technology
Veronica Fluegge's TechTeam Global Inc. Experience February 2001 - July 2005
Job Technology Specialist at Blue Cross Blue Shield of Michigan
Industry Telecommunications
Experience
Blue Cross Blue Shield of Michigan September 2012 - Present
AT&T 2008 - 2012
Spanlink Communications September 2006 - October 2007
Jawood, Detroit, MI July 2005 - September 2006
TechTeam Global, Inc. February 2001 - July 2005
Pfizer, Ann Arbor, MI October 2000 - February 2001
Metavante, Ann Arbor, MI September 1997 - October 2000
ADP, Financial Services, Ann Arbor, MI January 1995 - September 1997
Skills
Telecommunications, Cisco Technologies, ACD, Switches, IP, Avaya, Telephony, Call Centers, Network Design, Help Desk Support, Data Center, Vendor Management, Network Administration, WAN, ITIL, Wireless, Unified Communications, MPLS, Cisco Call Manager, Enterprise Software, Networking, VoIP, SIP, IVR, Ethernet, CTI, System Deployment, CCNA, Disaster Recovery, PMP
Education
Saginaw Valley State University 1989 — 1991
Accounting
Delta College 1989 — 1990
AA, Accounting, MIS
Michigan Lutheran Seminary 1976 — 1980
Hign School, High School
Blue Cross Blue Shield of Michigan September 2012 - Present
AT&T 2008 - 2012
Spanlink Communications September 2006 - October 2007
Jawood, Detroit, MI July 2005 - September 2006
TechTeam Global, Inc. February 2001 - July 2005
Pfizer, Ann Arbor, MI October 2000 - February 2001
Metavante, Ann Arbor, MI September 1997 - October 2000
ADP, Financial Services, Ann Arbor, MI January 1995 - September 1997
Skills
Telecommunications, Cisco Technologies, ACD, Switches, IP, Avaya, Telephony, Call Centers, Network Design, Help Desk Support, Data Center, Vendor Management, Network Administration, WAN, ITIL, Wireless, Unified Communications, MPLS, Cisco Call Manager, Enterprise Software, Networking, VoIP, SIP, IVR, Ethernet, CTI, System Deployment, CCNA, Disaster Recovery, PMP
Education
Saginaw Valley State University 1989 — 1991
Accounting
Delta College 1989 — 1990
AA, Accounting, MIS
Michigan Lutheran Seminary 1976 — 1980
Hign School, High School
Denise Keller's TechTeam Global Inc. Experience 1992 - 2000
Job Business Development at Hewlett Packard
Industry Computer & Network Security
Experience
Hewlett Packard December 2000 - Present
TechTeam Global Inc. 1992 - 2000
Education
Oakland Community College 1981 — 1983
Hewlett Packard December 2000 - Present
TechTeam Global Inc. 1992 - 2000
Education
Oakland Community College 1981 — 1983
Leslie Anderson-Kolm's TechTeam Global Inc. Experience November 2000 - October 2009
Job Corporate Training Manager
Industry Information Technology and Services
Experience
TechTeam Global, Inc. November 2000 - October 2009
TechTeam Global, Inc February 2003 - August 2006
TechTeam Global, Inc. September 2001 - February 2003
TechTeam Global, Inc. June 1998 - November 2000
TechTeam Global, Inc. October 1997 - June 1998
EDS January 1996 - October 1997
EDS October 1993 - January 1996
Education
Albion College
BA, Psychology
TechTeam Global, Inc. November 2000 - October 2009
TechTeam Global, Inc February 2003 - August 2006
TechTeam Global, Inc. September 2001 - February 2003
TechTeam Global, Inc. June 1998 - November 2000
TechTeam Global, Inc. October 1997 - June 1998
EDS January 1996 - October 1997
EDS October 1993 - January 1996
Education
Albion College
BA, Psychology
Chris Burneko's TechTeam Global Inc. Experience 2003 - 2006
Job Vice President | Operations | Business Development @ TecFac
Industry Information Technology and Services
Experience
TecFac Business Services Group July 2015 - Present
AAC Inc August 2012 - July 2015
AAC Inc May 2011 - July 2015
Compuware May 2008 - May 2011
TechTeam Government Solutions December 2003 - March 2006
TechTeam Global Inc. 2003 - 2006
Digital Support Corporation September 1999 - December 2003
Network Technologies 1996 - 1999
Nortel 1994 - 1996
Automation Unlimited 1993 - 1994
Skills
Professional Services, Business Development, Program Management, Project Management, Management, Leadership, Information Technology, Integration, Virtualization, Outsourcing, IT Strategy, Cloud Computing, New Business Development, SDLC, Enterprise Software, Account Management, SaaS, Vendor Management, Process Improvement, Security, Strategic Planning, IT Management, Data Center, IT Service Management, Proposal Writing, Start-ups, Strategy, Business Intelligence, ITIL, Operations Management
Education
Capitol College
TecFac Business Services Group July 2015 - Present
AAC Inc August 2012 - July 2015
AAC Inc May 2011 - July 2015
Compuware May 2008 - May 2011
TechTeam Government Solutions December 2003 - March 2006
TechTeam Global Inc. 2003 - 2006
Digital Support Corporation September 1999 - December 2003
Network Technologies 1996 - 1999
Nortel 1994 - 1996
Automation Unlimited 1993 - 1994
Skills
Professional Services, Business Development, Program Management, Project Management, Management, Leadership, Information Technology, Integration, Virtualization, Outsourcing, IT Strategy, Cloud Computing, New Business Development, SDLC, Enterprise Software, Account Management, SaaS, Vendor Management, Process Improvement, Security, Strategic Planning, IT Management, Data Center, IT Service Management, Proposal Writing, Start-ups, Strategy, Business Intelligence, ITIL, Operations Management
Education
Capitol College
Bryan Angone's TechTeam Global Inc. Experience February 2007 - November 2010
Job Software Engineer Sentry Insurance
Industry Information Technology and Services
Experience
Sentry Insurance November 2010 - Present
TECHTEAM GLOBAL, INC February 2007 - November 2010
STATE FARM INSURANCE August 1994 - February 2006
Skills
Java, Hibernate, Gosu
Education
DePaul University 2008 — 2010
Masters of Science, Software Engineering
DePaul University 2007 — 2010
Masters of Science, Software Engineering
St. Ambrose University
Bachelor's of Arts, Business Administration
St. Ambrose University 2003 (unfinished)
Master's of Arts, Business Administration
Sentry Insurance November 2010 - Present
TECHTEAM GLOBAL, INC February 2007 - November 2010
STATE FARM INSURANCE August 1994 - February 2006
Skills
Java, Hibernate, Gosu
Education
DePaul University 2008 — 2010
Masters of Science, Software Engineering
DePaul University 2007 — 2010
Masters of Science, Software Engineering
St. Ambrose University
Bachelor's of Arts, Business Administration
St. Ambrose University 2003 (unfinished)
Master's of Arts, Business Administration
Brian Beauchene's TechTeam Global Inc. Experience November 1995 - April 2013
Job Software Integrity Engineer at Altair Engineering
Industry Information Technology and Services
Experience
Altair Engineering June 2013 - Present
TechTeam Global Inc. November 1995 - April 2013
Skills
Unix, DNS, Active Directory, ITIL, VMware, Windows Server, Windows 7, Servers, Computer Hardware, Windows XP, System Administration, Virtualization, DHCP, IT Management, Red Hat Linux
Education
Wayne State University 2006 — 2012
Bachelor's, Computer Science
University of Michigan-Dearborn 2004 — 2006
General
Henry Ford Community College 2003 — 2004
General
Brigham Young University - Idaho 1993 — 1994
General
Altair Engineering June 2013 - Present
TechTeam Global Inc. November 1995 - April 2013
Skills
Unix, DNS, Active Directory, ITIL, VMware, Windows Server, Windows 7, Servers, Computer Hardware, Windows XP, System Administration, Virtualization, DHCP, IT Management, Red Hat Linux
Education
Wayne State University 2006 — 2012
Bachelor's, Computer Science
University of Michigan-Dearborn 2004 — 2006
General
Henry Ford Community College 2003 — 2004
General
Brigham Young University - Idaho 1993 — 1994
General
Clifton Adams C|EH's TechTeam Global Inc. Experience August 2009 - September 2009
Job Owner of Alpha Information Assurance
Industry Information Technology and Services
Experience
CAdams9HelpDesk January 2000 - Present
TechTeam Global, Inc. August 2009 - September 2009
TechTeam Global, Inc. August 2009 - September 2009
TechTeam Global, Inc. January 2009 - July 2009
Ford Motor Company 1993 - 1995
Skills
Infromation Security, Information Technology, Project Engineering, International Project..., Management
Education
Davenport University 2011 — 2013
Bachelor of Science (BS), Security and Information Assurance (SIA)
Davenport University 2011 — 2012
Associate of Applied Science (AAS), Security and Information Assurance (SIA), 3.87 GPA
New Horizons 2008 — 2010
Certifications, Information Technology / Infromation Security / Infromation Assurance
Schoolcraft College 1994 — 1995
Applied Science
Garden City High School 1989 — 1993
Diploma
CAdams9HelpDesk January 2000 - Present
TechTeam Global, Inc. August 2009 - September 2009
TechTeam Global, Inc. August 2009 - September 2009
TechTeam Global, Inc. January 2009 - July 2009
Ford Motor Company 1993 - 1995
Skills
Infromation Security, Information Technology, Project Engineering, International Project..., Management
Education
Davenport University 2011 — 2013
Bachelor of Science (BS), Security and Information Assurance (SIA)
Davenport University 2011 — 2012
Associate of Applied Science (AAS), Security and Information Assurance (SIA), 3.87 GPA
New Horizons 2008 — 2010
Certifications, Information Technology / Infromation Security / Infromation Assurance
Schoolcraft College 1994 — 1995
Applied Science
Garden City High School 1989 — 1993
Diploma
Melanie Love's TechTeam Global Inc. Experience February 1998 - June 2003
Job Lead Preschool Teacher
Industry Primary/Secondary Education
Experience
Ypsilanti Public Schools November 2013 - Present
Photographs by Melanie January 1998 - Present
Photographs by Melanie January 1998 - Present
Eastern Washtenaw Multicultural Academy August 2011 - August 2013
Professional Education Services Group May 2008 - September 2011
Sylvan Learning Centers May 2011 - August 2011
Washtenaw Community College September 2004 - May 2007
TechTeam Global, Inc February 1998 - June 2003
Skills
Teaching, Photography, Classroom Instruction, Writing, Differentiation, Lesson Planning, Interpersonal..., Classroom, Curriculum Development, Interpersonal..., Literacy, Social Media, Training, Tutoring, Educational Leadership, Educational Technology, Elementary Education, K-12
Education
Eastern Michigan University 2007 — 2011
B.S.Ed, Elementary Education
Eastern Michigan University 2007 — 2011
Bachelor's of Science, Elementary Education
Eastern Michigan University 2007 — 2011
Bachelor of Science, Education
Washtenaw Community College 2003 — 2005
Associates of Applied Science, Photographic Technology
Washtenaw Community College 2003 — 2005
Associate of Applied Science, Photographic Technology
Ypsilanti Public Schools November 2013 - Present
Photographs by Melanie January 1998 - Present
Photographs by Melanie January 1998 - Present
Eastern Washtenaw Multicultural Academy August 2011 - August 2013
Professional Education Services Group May 2008 - September 2011
Sylvan Learning Centers May 2011 - August 2011
Washtenaw Community College September 2004 - May 2007
TechTeam Global, Inc February 1998 - June 2003
Skills
Teaching, Photography, Classroom Instruction, Writing, Differentiation, Lesson Planning, Interpersonal..., Classroom, Curriculum Development, Interpersonal..., Literacy, Social Media, Training, Tutoring, Educational Leadership, Educational Technology, Elementary Education, K-12
Education
Eastern Michigan University 2007 — 2011
B.S.Ed, Elementary Education
Eastern Michigan University 2007 — 2011
Bachelor's of Science, Elementary Education
Eastern Michigan University 2007 — 2011
Bachelor of Science, Education
Washtenaw Community College 2003 — 2005
Associates of Applied Science, Photographic Technology
Washtenaw Community College 2003 — 2005
Associate of Applied Science, Photographic Technology
Ricardo Davidson's TechTeam Global Inc. Experience 1999 - 2009
Job Cybersecurity Network Engineer
Industry Information Technology and Services
Shannon Wieskamp's TechTeam Global Inc. Experience 2005 - 2010
Job Support Manager / Training Administrator at UTS
Industry
Experience
UTS 2010 - February 2013
TechTeam Global Inc 2005 - 2010
Skills
Human Resources
Education
St. Ambrose University 2005 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
UTS 2010 - February 2013
TechTeam Global Inc 2005 - 2010
Skills
Human Resources
Education
St. Ambrose University 2005 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Douglas Testerman's TechTeam Global Inc. Experience April 2007 - March 2009
Job Information Assurance Specialist at RMC
Industry Information Technology and Services
Experience
Research Management Concepts, Inc. February 2014 - Present
Lockheed Martin March 2013 - January 2014
Maintech November 2011 - March 2013
DCT Systems Group November 2009 - November 2011
TEKsystems March 2009 - November 2009
TechTeam Global, Inc. April 2007 - March 2009
Skills
Technical Support, Troubleshooting, Windows 7, Computer Hardware, Information Assurance, Security
Education
University of Maryland University College 2010 — 2016
Master's Degree, ITEC (Information Assurance)
University of Maryland Baltimore County
Bachelor's Degree, IFSM (Computer Networking)
Research Management Concepts, Inc. February 2014 - Present
Lockheed Martin March 2013 - January 2014
Maintech November 2011 - March 2013
DCT Systems Group November 2009 - November 2011
TEKsystems March 2009 - November 2009
TechTeam Global, Inc. April 2007 - March 2009
Skills
Technical Support, Troubleshooting, Windows 7, Computer Hardware, Information Assurance, Security
Education
University of Maryland University College 2010 — 2016
Master's Degree, ITEC (Information Assurance)
University of Maryland Baltimore County
Bachelor's Degree, IFSM (Computer Networking)
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk