Tectonic: insight to action
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Tectonic: insight to action Employees
Employee
Years
Job
Industry
Elana Hannah, PMP Elana Hannah, PMP's Tectonic: insight to action Experience April 2013 - Present
Job Senior Manager, Strategy & Advisory
Industry Information Technology and Services
Experience
Tectonic: insight to action April 2013 - Present
BMC Software December 2012 - March 2013
Sogeti June 2011 - December 2012
Stewart April 2002 - June 2011
Red Sky Interactive June 1999 - November 2001
Skills
Agile Methodologies, Business Analysis, Program Management, Project Management, Process Improvement, Team Leadership, Software Development, Management, Project Planning, Agile Project Management, Product Management, Change Management, Requirements Gathering, SDLC, .NET, Team Building, Risk Management, Strategic Planning, Cross-functional Team..., Test Planning, Custom Software..., ITIL, Vendor Management, Use Case Analysis, User Acceptance Testing, Problem Solving, Leadership, Forecasting, Written Communication, Building Organizational..., IT Strategy, End User Training, Product Road Mapping, Application Lifecycle..., Software Development..., Offshore Application..., User Stories, Test Management, Content Development, Content Management, Oral Communication, Analytical Skills, Cross-functional...
Education
Miami University 1995 — 1999
Bachelors
Tectonic: insight to action April 2013 - Present
BMC Software December 2012 - March 2013
Sogeti June 2011 - December 2012
Stewart April 2002 - June 2011
Red Sky Interactive June 1999 - November 2001
Skills
Agile Methodologies, Business Analysis, Program Management, Project Management, Process Improvement, Team Leadership, Software Development, Management, Project Planning, Agile Project Management, Product Management, Change Management, Requirements Gathering, SDLC, .NET, Team Building, Risk Management, Strategic Planning, Cross-functional Team..., Test Planning, Custom Software..., ITIL, Vendor Management, Use Case Analysis, User Acceptance Testing, Problem Solving, Leadership, Forecasting, Written Communication, Building Organizational..., IT Strategy, End User Training, Product Road Mapping, Application Lifecycle..., Software Development..., Offshore Application..., User Stories, Test Management, Content Development, Content Management, Oral Communication, Analytical Skills, Cross-functional...
Education
Miami University 1995 — 1999
Bachelors
Alicia Thrasher, PMP's Tectonic: insight to action Experience 2015 - Present
Job President at Inspired Solutioning Group / PMP
Industry Information Technology and Services
Experience
Tectonic: insight to action 2015 - Present
Inspired Solutioning Group 2013 - Present
W3trends, Inc. 2013 - 2014
Texas Children's Hospital 2009 - 2012
Alexander/Ryan Marine & Safety LLC, a Division of Drew Marine 2003 - 2004
Global Offshore 2001 - 2003
AIM Management Company, Inc. 1999 - 2001
Davis Information Systems 1998 - 1999
Lockheed Martin 1994 - 1998
Skills
Project Management, Applications Software..., Web Development, Business Development, Business Process..., Strategic Planning, Leadership, PMO Services, Small Business, Customer Service, Web Design, Consulting, Software Documentation, Proposal Writing, Communication, Budget Management, Scope Management, Process Efficiency, Time Management, Business Strategy, JIRA, PMP, Management, Business Analysis, CRM, New Business Development, Information Technology
Education
The University of Texas at Austin 1995 — 1999
Bachelor's Degree, Management Information Systems
Tectonic: insight to action 2015 - Present
Inspired Solutioning Group 2013 - Present
W3trends, Inc. 2013 - 2014
Texas Children's Hospital 2009 - 2012
Alexander/Ryan Marine & Safety LLC, a Division of Drew Marine 2003 - 2004
Global Offshore 2001 - 2003
AIM Management Company, Inc. 1999 - 2001
Davis Information Systems 1998 - 1999
Lockheed Martin 1994 - 1998
Skills
Project Management, Applications Software..., Web Development, Business Development, Business Process..., Strategic Planning, Leadership, PMO Services, Small Business, Customer Service, Web Design, Consulting, Software Documentation, Proposal Writing, Communication, Budget Management, Scope Management, Process Efficiency, Time Management, Business Strategy, JIRA, PMP, Management, Business Analysis, CRM, New Business Development, Information Technology
Education
The University of Texas at Austin 1995 — 1999
Bachelor's Degree, Management Information Systems
Jeff Dinneny Jeff Dinneny's Tectonic: insight to action Experience April 2015 - Present
Job Technology Services & Strategy Professional
Industry Information Technology and Services
Experience
Tectonic: insight to action April 2015 - Present
TeleTech February 2013 - March 2015
Standard & Poor's August 2012 - February 2013
DTCC 2008 - 2012
Florida Sterling Council 2011 - 2011
Total Planning Sports Services 2007 - 2007
DTCC 2006 - 2007
Skills
Risk Management, Microsoft Excel, PowerPoint, Microsoft Word, Process Excellence, Data Analysis, Financial Analysis, Teamwork, Access, Priority Management, Budgets, Process Improvement, Information Technology, Business Analysis, Analytics, Job Costing, Reference Architecture, New Business Development, Business Planning, Business Process..., Finance, Strategy, CRM, Leadership, Project Management, Management, Analysis, Salesforce.com, Business Strategy
Education
UNIVERSITY OF FLORIDA, HOUGH GRADUATE SCHOOL OF BUSINESS
Master, Business Administration
University of Florida 2003 — 2007
B.S.
Tectonic: insight to action April 2015 - Present
TeleTech February 2013 - March 2015
Standard & Poor's August 2012 - February 2013
DTCC 2008 - 2012
Florida Sterling Council 2011 - 2011
Total Planning Sports Services 2007 - 2007
DTCC 2006 - 2007
Skills
Risk Management, Microsoft Excel, PowerPoint, Microsoft Word, Process Excellence, Data Analysis, Financial Analysis, Teamwork, Access, Priority Management, Budgets, Process Improvement, Information Technology, Business Analysis, Analytics, Job Costing, Reference Architecture, New Business Development, Business Planning, Business Process..., Finance, Strategy, CRM, Leadership, Project Management, Management, Analysis, Salesforce.com, Business Strategy
Education
UNIVERSITY OF FLORIDA, HOUGH GRADUATE SCHOOL OF BUSINESS
Master, Business Administration
University of Florida 2003 — 2007
B.S.
Kara Hart Kara Hart's Tectonic: insight to action Experience April 2015 - Present
Job Controller at Tectonic
Industry Accounting
Experience
Tectonic: insight to action April 2015 - Present
Tectonic: insight to action May 2014 - April 2015
Robert Half International February 2013 - September 2014
FLS Group, LLC October 2011 - October 2012
McGladrey & Pullen September 2010 - October 2011
Reznick Group P.C. August 2004 - June 2010
Skills
Internal Controls, Tax Credits, Financial Statements, Financial Reporting, Affordable Housing, Auditing, Account Reconciliation, CPA, Income Tax, Financial Accounting, Accounting, QuickBooks, Cash Flow, Microsoft Excel, Analysis, Accounts Receivable, GAAP
Education
Southern Illinois University, Carbondale 2002 — 2004
Masters of Accountancy, Taxation
Southern Illinois University, Carbondale 2000 — 2002
Bachelor of Science, Accounting
Tectonic: insight to action April 2015 - Present
Tectonic: insight to action May 2014 - April 2015
Robert Half International February 2013 - September 2014
FLS Group, LLC October 2011 - October 2012
McGladrey & Pullen September 2010 - October 2011
Reznick Group P.C. August 2004 - June 2010
Skills
Internal Controls, Tax Credits, Financial Statements, Financial Reporting, Affordable Housing, Auditing, Account Reconciliation, CPA, Income Tax, Financial Accounting, Accounting, QuickBooks, Cash Flow, Microsoft Excel, Analysis, Accounts Receivable, GAAP
Education
Southern Illinois University, Carbondale 2002 — 2004
Masters of Accountancy, Taxation
Southern Illinois University, Carbondale 2000 — 2002
Bachelor of Science, Accounting
Amy East Amy East's Tectonic: insight to action Experience February 2015 - Present
Job Senior Manager at Tectonic: insight to action
Industry Information Technology and Services
Experience
Tectonic: insight to action February 2015 - Present
Stryve Advisors June 2011 - February 2015
CheckFree Health & Fitness, now part of Fiserv November 2008 - June 2011
Stewart Title June 2004 - October 2008
Cap Gemini Ernst & Young 2000 - 2004
EY 1998 - 2000
Skills
Product Management, Product Strategy, Market Requirements, Product Requirements..., Business Analysis, Agile, Program Management, SaaS, Cross-functional Team..., IT Strategy, RUP Methodologies, Agile & Waterfall..., Project Management, Agile Methodologies, Market Requirements..., Software Project..., Agile Project Management, Business Process..., Management Consulting, Strategy, Business Requirements, Testing, Process Improvement, Requirements Gathering, Integration, Requirements Analysis, Consulting, SDLC, Leadership, Visio, SharePoint, Business Process, Vendor Management, Project Portfolio..., Product Requirements
Education
George Mason University 1996 — 1998
Bachelors, Management Information Systems
University of North Carolina at Greensboro 1994 — 1996
Bachelor of Science (BS), Management Information Systems, General
Tectonic: insight to action February 2015 - Present
Stryve Advisors June 2011 - February 2015
CheckFree Health & Fitness, now part of Fiserv November 2008 - June 2011
Stewart Title June 2004 - October 2008
Cap Gemini Ernst & Young 2000 - 2004
EY 1998 - 2000
Skills
Product Management, Product Strategy, Market Requirements, Product Requirements..., Business Analysis, Agile, Program Management, SaaS, Cross-functional Team..., IT Strategy, RUP Methodologies, Agile & Waterfall..., Project Management, Agile Methodologies, Market Requirements..., Software Project..., Agile Project Management, Business Process..., Management Consulting, Strategy, Business Requirements, Testing, Process Improvement, Requirements Gathering, Integration, Requirements Analysis, Consulting, SDLC, Leadership, Visio, SharePoint, Business Process, Vendor Management, Project Portfolio..., Product Requirements
Education
George Mason University 1996 — 1998
Bachelors, Management Information Systems
University of North Carolina at Greensboro 1994 — 1996
Bachelor of Science (BS), Management Information Systems, General
Brian Delanoy Brian Delanoy's Tectonic: insight to action Experience March 2015 - Present
Job Sr. Account Executive at Tectonic: Insight to Action
Industry Computer Software
Experience
Tectonic: insight to action March 2015 - Present
CA Technologies October 2011 - March 2015
BMC Software January 2009 - May 2011
Intersect Software Corporation October 2005 - January 2009
PTC 1997 - 2005
Parametric Technology 1997 - 2005
Tambrands 1988 - 1994
Noxell Corp 1986 - 1988
Skills
Cloud Computing, SaaS, Solution Selling, Sales, Salesforce.com, Professional Services, Service Management, Sales Management, Enterprise Software, Virtualization, IT Service Management, Project Planning, Sales Enablement, Sales Process, Strategic Partnerships, Management, CRM, Strategy
Education
University of California, Santa Barbara
Tectonic: insight to action March 2015 - Present
CA Technologies October 2011 - March 2015
BMC Software January 2009 - May 2011
Intersect Software Corporation October 2005 - January 2009
PTC 1997 - 2005
Parametric Technology 1997 - 2005
Tambrands 1988 - 1994
Noxell Corp 1986 - 1988
Skills
Cloud Computing, SaaS, Solution Selling, Sales, Salesforce.com, Professional Services, Service Management, Sales Management, Enterprise Software, Virtualization, IT Service Management, Project Planning, Sales Enablement, Sales Process, Strategic Partnerships, Management, CRM, Strategy
Education
University of California, Santa Barbara
Tracy Julian Tracy Julian's Tectonic: insight to action Experience October 2014 - Present
Job Senior ConsultantSalesforce.com Practice
Industry Information Technology and Services
Experience
Tectonic: insight to action October 2014 - Present
General Growth Properties June 2012 - October 2014
Mesirow Financial May 2010 - April 2012
Zenith Administrators June 2009 - April 2010
Fidelity National Financial March 2007 - December 2008
Bear Stearns (Encore Credit Corporation) February 2005 - February 2007
Argent Mortgage 2004 - 2005
Skills
Vendor Management, SharePoint, Account Management, Business Analysis, Databases, Training, Software Documentation, Requirements Analysis, Visio, CRM, Business Relationship..., Process Improvement, Project Management
Education
University of Birmingham-England 2002 — 2003
MA, English
California State University-Fullerton 2000 — 2002
BA, English
Tectonic: insight to action October 2014 - Present
General Growth Properties June 2012 - October 2014
Mesirow Financial May 2010 - April 2012
Zenith Administrators June 2009 - April 2010
Fidelity National Financial March 2007 - December 2008
Bear Stearns (Encore Credit Corporation) February 2005 - February 2007
Argent Mortgage 2004 - 2005
Skills
Vendor Management, SharePoint, Account Management, Business Analysis, Databases, Training, Software Documentation, Requirements Analysis, Visio, CRM, Business Relationship..., Process Improvement, Project Management
Education
University of Birmingham-England 2002 — 2003
MA, English
California State University-Fullerton 2000 — 2002
BA, English
Jim Nollsch Jim Nollsch's Tectonic: insight to action Experience October 2014 - Present
Job Chief Financial Officer at Tectonic
Industry Computer Software
Experience
Tectonic: insight to action October 2014 - Present
First Business Partners July 2012 - Present
Athena Business Solutions, LLC November 2002 - October 2014
Everest Group August 2012 - January 2014
FMI July 2007 - April 2009
The Fuel Team October 2005 - July 2007
McDATA November 2002 - October 2005
eCollege 1995 - 2000
Skills
Strategy, Product Management, Finance, Mergers, Entrepreneur, CFO, COO, Business Planning, Competitive Landscape..., Market Analysis, Entrepreneurship, Competitive Analysis, Mergers & Acquisitions, Start-ups, Financial Analysis, Business Strategy, Business Development, CRM, Financial Modeling, Executive Management, Corporate Development, Business Intelligence, Management Consulting, Venture Capital, Private Equity, Due Diligence, Leadership, Valuation, Management, Analysis, Outsourcing, Acquisition Integration
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Finance, Strategy, Entrepreneurship
University of Colorado Boulder 1990 — 1994
BA, Biochemistry
Cherry Creek High School 1986 — 1990
Tectonic: insight to action October 2014 - Present
First Business Partners July 2012 - Present
Athena Business Solutions, LLC November 2002 - October 2014
Everest Group August 2012 - January 2014
FMI July 2007 - April 2009
The Fuel Team October 2005 - July 2007
McDATA November 2002 - October 2005
eCollege 1995 - 2000
Skills
Strategy, Product Management, Finance, Mergers, Entrepreneur, CFO, COO, Business Planning, Competitive Landscape..., Market Analysis, Entrepreneurship, Competitive Analysis, Mergers & Acquisitions, Start-ups, Financial Analysis, Business Strategy, Business Development, CRM, Financial Modeling, Executive Management, Corporate Development, Business Intelligence, Management Consulting, Venture Capital, Private Equity, Due Diligence, Leadership, Valuation, Management, Analysis, Outsourcing, Acquisition Integration
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Finance, Strategy, Entrepreneurship
University of Colorado Boulder 1990 — 1994
BA, Biochemistry
Cherry Creek High School 1986 — 1990
Ellen Corlett's Tectonic: insight to action Experience November 2014 - July 2015
Job Seeking Career Opportunities September 2015
Industry Public Relations and Communications
Experience
Tectonic: insight to action November 2014 - July 2015
Life Essentials February 2014 - May 2014
Skills
PowerPoint, Microsoft Excel, Teamwork, Facebook, Event Planning, Social Networking, Social Media, Microsoft Office, Microsoft Word, Customer Service, Social Media Marketing, Advertising, Marketing Communications, Public Speaking, Marketing, Research
Education
University of Dayton 2010 — 2014
Communications, GPA: 3.65
Lyons Township High School 2006 — 2010
Tectonic: insight to action November 2014 - July 2015
Life Essentials February 2014 - May 2014
Skills
PowerPoint, Microsoft Excel, Teamwork, Facebook, Event Planning, Social Networking, Social Media, Microsoft Office, Microsoft Word, Customer Service, Social Media Marketing, Advertising, Marketing Communications, Public Speaking, Marketing, Research
Education
University of Dayton 2010 — 2014
Communications, GPA: 3.65
Lyons Township High School 2006 — 2010
Colby Thames Colby Thames's Tectonic: insight to action Experience February 2015 - September 2015
Job SVP, Technology at Choice! Energy Services
Industry Information Technology and Services
Experience
Choice! Energy Services September 2015 - Present
Tectonic: insight to action February 2015 - September 2015
Stryve Advisors January 2010 - February 2015
Moxie September 2006 - January 2010
SunGard December 2003 - September 2006
SunGard Consulting Services January 2002 - December 2003
Enform Technology November 1997 - December 2001
Anatec January 1997 - November 1997
Ernst & Young July 1992 - January 1997
Skills
Business Strategy, Business Transformation, IT Strategy, Business Planning, Operating Models, Business Development, Business Process..., Program Management, Management Consulting, Enterprise Architecture, Strategy, IT Management, Enterprise Software, Consulting, Team Leadership, Leadership, CRM, Business Analysis, Strategic Planning, Integration, Cross-functional Team..., Entrepreneurship, Management, Project Management, Business Process..., Governance, Business Intelligence, SaaS, Outsourcing, Marketing Strategy, Business Process, Executive Management, Project Portfolio..., Start-ups, Change Management, Strategic Partnerships, Mergers & Acquisitions, PMO, Financial Services, Process Improvement, Software Project..., Professional Services, Cloud Computing, SDLC, Analytics
Education
The University of Texas at Austin 1990 — 1992
MBA, MIS, Finance
Baylor University 1986 — 1990
BBA, MIS, Quantitative Analysis
Choice! Energy Services September 2015 - Present
Tectonic: insight to action February 2015 - September 2015
Stryve Advisors January 2010 - February 2015
Moxie September 2006 - January 2010
SunGard December 2003 - September 2006
SunGard Consulting Services January 2002 - December 2003
Enform Technology November 1997 - December 2001
Anatec January 1997 - November 1997
Ernst & Young July 1992 - January 1997
Skills
Business Strategy, Business Transformation, IT Strategy, Business Planning, Operating Models, Business Development, Business Process..., Program Management, Management Consulting, Enterprise Architecture, Strategy, IT Management, Enterprise Software, Consulting, Team Leadership, Leadership, CRM, Business Analysis, Strategic Planning, Integration, Cross-functional Team..., Entrepreneurship, Management, Project Management, Business Process..., Governance, Business Intelligence, SaaS, Outsourcing, Marketing Strategy, Business Process, Executive Management, Project Portfolio..., Start-ups, Change Management, Strategic Partnerships, Mergers & Acquisitions, PMO, Financial Services, Process Improvement, Software Project..., Professional Services, Cloud Computing, SDLC, Analytics
Education
The University of Texas at Austin 1990 — 1992
MBA, MIS, Finance
Baylor University 1986 — 1990
BBA, MIS, Quantitative Analysis
Murali Sankaran's Tectonic: insight to action Experience February 2012 - November 2014
Job Functional Delivery Manager at Cloud Sherpas
Industry Information Technology and Services
Experience
Cloud Sherpas November 2014 - Present
Tectonic: insight to action February 2012 - November 2014
Perficient, Inc March 2006 - February 2012
Blue Cross Blue Shield of Illinois June 2002 - March 2006
Motorola Inc April 2001 - June 2002
SE Technologies Inc November 1998 - April 2001
Cambridge Technology Partners India December 1994 - November 1998
Skills
Software Project..., Siebel, Baan, Oracle, Microsoft SQL Server, DB2, Functional Design, Functional Analysis, Functional..., Deployment Planning, Testing, Training & Development, Discovery, IT Strategy, Salasforce CRM, Oracle Fusion CRM, Magento eCommerce, Dell Boomi Integration..., Business Requirements, CRM Strategy, Training, Dell Boomi, Scribe Insight, CRM, PMO, Pre-sales, Web Services, Agile Methodologies, ERP, SOA, Convio Luminate CRM /..., Non-Profit CRM..., Cloud Computing, Employee Training, Plannning, Business Analysis, Integration
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Strategy, Execution & Valuation
University of Madras
BS, Mechanical Engineering
Cloud Sherpas November 2014 - Present
Tectonic: insight to action February 2012 - November 2014
Perficient, Inc March 2006 - February 2012
Blue Cross Blue Shield of Illinois June 2002 - March 2006
Motorola Inc April 2001 - June 2002
SE Technologies Inc November 1998 - April 2001
Cambridge Technology Partners India December 1994 - November 1998
Skills
Software Project..., Siebel, Baan, Oracle, Microsoft SQL Server, DB2, Functional Design, Functional Analysis, Functional..., Deployment Planning, Testing, Training & Development, Discovery, IT Strategy, Salasforce CRM, Oracle Fusion CRM, Magento eCommerce, Dell Boomi Integration..., Business Requirements, CRM Strategy, Training, Dell Boomi, Scribe Insight, CRM, PMO, Pre-sales, Web Services, Agile Methodologies, ERP, SOA, Convio Luminate CRM /..., Non-Profit CRM..., Cloud Computing, Employee Training, Plannning, Business Analysis, Integration
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Strategy, Execution & Valuation
University of Madras
BS, Mechanical Engineering
Donald Frissell's Tectonic: insight to action Experience February 2015 - Present
Job Director, Strategy at Tectonic: insight to action
Industry Information Technology and Services
Experience
Tectonic: insight to action February 2015 - Present
Stryve Advisors March 2010 - March 2015
VALIC Retirement Services Company October 2009 - March 2010
CORESTAFF Services March 2004 - March 2009
ADP September 1998 - March 2004
Automatic Data Processing January 1998 - January 2002
Oklahoma RedHawks April 1994 - September 1998
OKC Athletic Club January 1996 - January 1998
OKC Athletic Club January 1994 - January 1996
Skills
CRM, Leadership, Management, Employee Training, Analysis, Change Management, Team Building, Business Process..., Payroll, Cross-functional Team..., Strategy, Training, IT Strategy, Human Resources, Recruiting, Customer Service, IT & Business Strategy..., HCM, Vendor Management
Education
University of Oklahoma 1987 — 1992
B.B.A, Accounting
Tectonic: insight to action February 2015 - Present
Stryve Advisors March 2010 - March 2015
VALIC Retirement Services Company October 2009 - March 2010
CORESTAFF Services March 2004 - March 2009
ADP September 1998 - March 2004
Automatic Data Processing January 1998 - January 2002
Oklahoma RedHawks April 1994 - September 1998
OKC Athletic Club January 1996 - January 1998
OKC Athletic Club January 1994 - January 1996
Skills
CRM, Leadership, Management, Employee Training, Analysis, Change Management, Team Building, Business Process..., Payroll, Cross-functional Team..., Strategy, Training, IT Strategy, Human Resources, Recruiting, Customer Service, IT & Business Strategy..., HCM, Vendor Management
Education
University of Oklahoma 1987 — 1992
B.B.A, Accounting
Miranda King-Lobit's Tectonic: insight to action Experience April 2015 - Present
Job Manager at Tectonic: insight to action
Industry Information Technology and Services
Experience
Tectonic: insight to action April 2015 - Present
Triad Resources October 2012 - June 2014
The Fifth Business January 2012 - September 2012
Mosaic Sales Solutions August 2009 - June 2011
Direct Energy February 2005 - January 2009
Kent Moore Cabinets, LLC November 1996 - December 2003
Skills
Training, Management, Program Management, Project Management, Change Management, SharePoint, Vendor Management, CRM, Call Centers, Sales, Customer Service, Human Resources, Quality Assurance, Team Management, Leadership, Business Process..., Software Documentation, Budgets, Business Analysis, Sales Operations, Contract Negotiation, Analysis, Process Improvement, Business Process, Office 2010, Call Center, Competitive Analysis, Team Building, Marketing, Customer Retention, Operations Management, Workshop Facilitation, Sales Management, Coaching, Leadership Development, Performance Management, Customer Satisfaction, Business Development, Teamwork, Employee Training, Visio, Blended Learning, Learning Management..., Microsoft Office
Education
Southwest Texas State University
University of Houston
Tectonic: insight to action April 2015 - Present
Triad Resources October 2012 - June 2014
The Fifth Business January 2012 - September 2012
Mosaic Sales Solutions August 2009 - June 2011
Direct Energy February 2005 - January 2009
Kent Moore Cabinets, LLC November 1996 - December 2003
Skills
Training, Management, Program Management, Project Management, Change Management, SharePoint, Vendor Management, CRM, Call Centers, Sales, Customer Service, Human Resources, Quality Assurance, Team Management, Leadership, Business Process..., Software Documentation, Budgets, Business Analysis, Sales Operations, Contract Negotiation, Analysis, Process Improvement, Business Process, Office 2010, Call Center, Competitive Analysis, Team Building, Marketing, Customer Retention, Operations Management, Workshop Facilitation, Sales Management, Coaching, Leadership Development, Performance Management, Customer Satisfaction, Business Development, Teamwork, Employee Training, Visio, Blended Learning, Learning Management..., Microsoft Office
Education
Southwest Texas State University
University of Houston