Telecommunications Industry
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Telecommunications Industry Employees
Kristin Hatfield, Certified Life & Health Counselor June 2006 - Present
Telecommunications Industry February 2010 - October 2013
FBR May 1998 - February 2006
Skills
Process Efficiency, Staff Development, Team Building, Team Leadership, Team Management, Hazard Identification, Training Delivery, Hands-on Training, Employee Training, Performance Measurement, Nutritional Counseling, Grief Counseling, Individual Counselling, Wellness Coaching, Life Coaching, Risk Assessment, Risk Management, OSHA Record Keeping, Internal Audit, Bookkeeping, Conflict Resolution, Hiring Personnel, Strategic HR, Strategic Sourcing
Education
Institute for Integrative Nutrition 2004 — 2006
Certifed Holistic Health Counselor, Nutrition & Holistic Health
State University of New York College at Brockport 1989 — 1993
Bachelor of Science (BS), Psychology
Corsica Partners February 2015 - Present
Branson Centre of Entrepreneurship - Caribbean December 2014 - Present
RM Nephew & Associates July 2013 - February 2015
Progress Software June 2011 - June 2013
Novell June 1999 - June 2011
CompTIA January 2005 - January 2007
Telcordia Technologies (Formerly, BELLCORE) May 1996 - June 1999
Telecommunications Industry January 1992 - May 1996
Skills
Leadership, Enterprise Software, Strategy, Management, Professional Services, SaaS, Cloud Computing, Strategic Partnerships, Executive Management, Team Building, Go-to-market Strategy, Business Alliances, Start-ups, Solution Selling, Business Development, Cross-functional Team..., Integration, Software Development, Sales Enablement, Strategic Planning, Partner Management, Channel Partners, Product Marketing, Sales Process, Business Process..., Project Management, Strategic Alliances, Messaging, Change Management, Product Management, CRM, Outsourcing, Demand Generation, IT Strategy, Pre-sales, Mergers & Acquisitions, Channel Strategy, Lead Generation, Enterprise Architecture, Partnerships, Software Industry, Marketing Automation, Multi-channel Marketing, Executive Coaching, Executive Search, Executive Development, Executive Compensation..., Recruiting, Leadership Development
Education
Harvard Business School
Telecommunications Industry July 2010 - Present
at March 2003 - August 2010
Journal Broadcast Group January 2003 - August 2010
Westwood One 2005 - 2006
Schlossmann's Honda February 2002 - September 2002
Alpine Valley Music Theatre March 1996 - July 2002
Skills
Commercial Production, Customer Service, Web Content Management, Adobe Audition, Voice Acting, Commercials, Recording, Television, Audio Editing, Editing, Promotions, Production, Dalet, Voice Over, Weather, Broadcast, Spots, Radio, On-air, Camera, Audio, Music, Celebrity, Broadcast Journalism, Production Systems, Entertainment, Booking, Comedy, Promos, Radio Advertising, Sound, Music Industry, New Media, Pro Tools, Festivals, Radio Promotions, Digital Media, Radio Host, Radio Broadcasting, Radio Producing, Radio Programming, Music Scheduling, VoxPro, Breaking News, Video Editing, Publicity, Emcee, Media Relations, Media Production, Field Producing
Education
Gateway Technical College 2002 — 2004
BA, Communications, Public Relations, Marketing
Cardinal Stritch University 2001 — 2002
Journalism, Communications, Public Relations, Marketing
Catholic Memorial High School 1996 — 2000
HS Diploma, General Ed
Telecommunications Industry July 2011 - Present
Filipino American Chamber of Commerce of Orange County September 2012 - September 2013
Cbeyond July 2011 - December 2011
Equinox 2010 - 2011
Robbins Brothers 2006 - 2010
Skills
Entrepreneurship, Cold Calling, Sales, Direct Sales, Account Management, Salesforce.com, Sales Management, Sales Process, Networking, Telecommunications, Customer Service, Solution Selling, Marketing, Unified Communications, New Business Development, Customer Retention, Selling, Sales Operations, Ethernet, Wireless, Cloud Computing, VoIP, Data Center
Education
De La Salle University
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Smartlink, LLC February 2014 - Present
Ericsson September 2013 - February 2014
MetroPCS February 2010 - August 2013
Surface Authority, Inc. April 2002 - February 2010
Mericom Corporation 1999 - 2002
Telecommunications Industry 1989 - 1999
Skills
Telecommunications, Wireless Networking, Project Management, Facilities Management, Construction Management, Project Planning, Team Management, Job Analysis, Job Costing, Construction, LTE, CDMA, Contractors, Consulting, Countertops, Custom Remodeling, Granite, Marble, Wireless, 4G, Microwave, Cellular Communications, EVDO, Management, Backhaul, UMTS, Optical Fiber, Fiber Optics, Integration, T1, Transmission, RF Engineering, Process Scheduler, RF, 3G
Education
DeVry University-California 1984 — 1986
BSEE Program
Woodrow Wilson HS
Buffalo Grove Lincolnshire Chamber of Commerce December 2014 - Present
Back of the Yards Neighborhood Council 2011 - November 2014
Telecommunications Industry 2007 - 2010
Call One 2007 - 2009
Netrix, LLC 2006 - 2007
Abilita Consultants 2002 - 2006
Promissor January 2001 - January 2002
Ameritech Information Industry Services January 1997 - January 2000
Wireless Interconnection Products January 1995 - January 1997
LCI International 1993 - 1995
Skills
Cross-functional Team..., Sales Plan, Telecommunications, Strategy, Strategic Partnerships, Sales, Sales Management, Recruiting, Program Management, Selling, Network Communications, Product Development, Strategic Planning, Fundraising, Leadership Development, Management Consulting, Team Building, Budgets, Sales Operations, Management, Analysis, Project Management, Customer Service, Business Intelligence, New Business Development, Leadership, Start-ups, Consulting, Customer Follow-up, Marketing, CRM, Business Strategy, Marketing Strategy, Entrepreneurship, Salesforce.com
Education
University of California, Los Angeles 1988 — 1989
Certificate, Executive Education
University of Washington, Michael G. Foster School of Business 1980 — 1982
Masters in Business Administration, Marketing
Northwestern University 1976 — 1980
Bachelors of Arts, Political Science & Economics
Chaminade College Prep 1972 — 1976
High School, College Prep
Tidesso Consulting, LLC July 2014 - Present
Robert Half Management Resources October 2013 - July 2014
Telecommunications Industry June 2010 - December 2012
Tyrian Consulting Group June 2008 - October 2009
Clearwire International March 2005 - May 2008
EMD Serono April 2003 - March 2005
Comcast Broadnet Europe September 2000 - June 2002
Comcast Corporation October 1997 - September 2000
pobox.com June 1996 - October 1997
Skills
Financial Analysis, Budgeting, Valuation, NPV, IRR, International Business..., Financial Modeling, Excel, VBA, Monte Carlo Simulation, KPI, Capital Budgeting, KPI Development, Long-Term Plans, Target Setting, Strategic Planning, Performance Management, Financial Reporting, Business Intelligence, Financial Forecasting, DCF Valuation, Microsoft Excel, Corporate Performance..., Forecasting, Budgets, Telecommunications, Start-ups, Business Analysis, Corporate FP&A, Mergers & Acquisitions, Analysis, Business Process, Strategic Financial..., Finance, Executive Management, Mobile Devices, Market Research, Cross-functional Team..., Corporate Finance, Wireless, Business Strategy, Strategy, Business Planning, Competitive Analysis, Enterprise Software, Restructuring, Management Consulting, Databases
Education
University of Pennsylvania - The Wharton School 1992 — 1996
Bachelor of Science, Economics (Finance, Multinational Management)
Phillips Exeter Academy 1990 — 1992
High School Diploma
Capital Region BOCES June 2015 - Present
SMP-CORP July 2014 - June 2015
Complete Network Support June 2013 - June 2014
Telecommunications Industry January 2009 - June 2013
Enterprise Rent-A-Car January 2004 - September 2008
New Horizons Computer Learning Centers of Albany / Tech Valley NY March 2003 - January 2004
New York State Bar Association January 2002 - March 2003
Skills
Direct Sales, Salesforce.com, Account Management, Telecommunications, Unified Communications, Sales Management, New Business Development, VoIP, B2B, Business Development, Sales Process, Solution Selling, Sales Operations, Wireless, Selling, Sales, Managed Services, Customer Retention, SaaS, Cold Calling
Education
Florida Atlantic University 1998 — 2001
BA
The Financial Exchange August 2014 - Present
Ameritas Life Insurance July 2011 - August 2014
AAA of Northern California, Nevada and Utah June 2009 - July 2011
ING February 2007 - February 2009
Foresters December 2003 - August 2007
Ciena 2000 - 2003
Telecommunications Industry January 1995 - January 2002
ICG Communications 1997 - 2001
citizens 1995 - 1997
Allstate Insurance 1994 - 1995
Skills
Sales Management, Sales Skills Training, Marketing Strategy, Insurance, Direct Sales, Strategic Financial..., Long-term Care, Disability Insurance, Selling Skills
Education
Florida State University
BS, Science Education, Physics
Portland State University - School of Business
Working on MBA
The American College
CLU, ChFC, Insurance
Front Royal Police Department June 2012 - Present
Golden Seal Enterprises March 2012 - June 2014
American Military University July 2009 - May 2012
Sure Bet Services 2008 - 2008
AB & C Group 2007 - 2008
Northern Virginia Vision Center (The Eye Center) 2005 - 2007
Hair Port Salon and Day Spa 2003 - 2004
Telecommunications Industry 1982 - 2003
Skills
Customer service, Problem resolution, Strong communication..., Adaptable, Attention To Detail, Organizational skills, Leadership Experience, Team Building, Works well under..., Excellent interpersonal..., Computer literate, Some security knowledge, Research and analysis, Tactical Planning, Strategic Planning, Time Management, Customer Relations, Conflict Transformation, Collaborative, Criminal Justice, Training, Firearms, Leadership, Analysis, Customer Service
Education
American Public University System 2009 — 2012
B.S., Criminal Justice/Forensics, 3.9886
MKTG USA LLC September 2011 - Present
Residential Warranty Services, Inc. July 2011 - Present
Embry-Riddle Aeronautical University July 2005 - Present
University of Phoenix June 2005 - Present
A&G Marketing June 1990 - September 2011
Active Radius, LLC May 2008 - June 2011
Active Radius, LLC January 2008 - June 2011
MKTGUSA.com January 2000 - January 2009
Telecommunications Industry January 1978 - June 2005
eGIX, Inc. A Cincinnati Bell Company 2000 - 2005
Education
Indiana University Bloomington 1958 — 1964
MBA, Marketing & Finance
Self March 2015 - Present
Herb Gillen Agency June 2013 - March 2015
Financial Services, Oil & Gas, IT & Software Services, Manufacturing & Industrial September 2009 - May 2013
Telecommunications Industry June 2008 - September 2009
Professional Services October 2007 - May 2008
Oil & Gas production May 2000 - January 2005
Raymond James Financial January 2001 - August 2003
McDonald Investments & other January 1998 - February 2001
Skills
Business Development, Sales Management, Leadership, Product Development, Business Case, Partner Management, Vertical Marketing, Cold Calling, Account Management, Sales, New Business Development, Recruiting, Strategic Planning, Sourcing, Team Building, Project Management, Customer Service, Risk Management, Trading, Budgets, Communication, Marketing, Management
Education
Ohio University 1998 — 2003
Business Finance
Lancaster
CHAMPION ONE September 2013 - February 2015
NetX Internet August 2010 - January 2013
Zayo Enterprise Networks December 2009 - June 2010
First Advantage SafeRent (now CoreLogic) July 2006 - January 2010
Dollar Bank January 2006 - July 2006
North Coast Capital Funding September 2004 - July 2006
American Fiber Systems 2003 - 2004
Qwest Communications 2001 - 2002
Mpower Communications February 2000 - May 2001
Telecommunications Industry 1984 - 2000
Skills
Toastmasters, Volunteer Leadership, Sales Management, Sales Operations, Volunteering, Networking, Process Improvement, Coaching, Account Management
Education
Baldwin Wallace University
MBA, Management
Kent State University
Bachelor of Science, Telecommunications / Broadcasting
Holy Name High School
Telecommunications INdustry 2015 - Present
Verizon 2006 - 2015
MCI International 1993 - 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, Sales, Leadership, Public Speaking, PowerPoint, Research, Telecommunications, Management, Network Administration, Team Leadership, Program Management, Team Building, Process Improvement, Training, Project Planning, Windows
Education
Alfred State College - SUNY College of Technology
Associate of Science (A.S.)
Rochester Institute of Technology
Bachelor's of Science (B.S.)
PageViews Interactive August 2007 - Present
Fathom Online 2005 - 2007
iCrossing 2003 - 2005
TouchAmerica, Inc. 2002 - 2003
Telecommunications Industry 1995 - 2001
Skills
Online Advertising, SEO, Reviews, Social Media Marketing, Online Reputation..., Reputation Management, Digital Marketing, Digital Strategy, Analytics, SEM, Lead Generation, Sales Management, Social Media, Mobile Marketing, PPC, Advertising, Business Development, Online Marketing, E-commerce, Conversion Optimization
Education
University of Phoenix 2003 — 2005
Business, Business Management
Arizona State University 1996 — 1998
No Degree Earned, Communications
Pepco Holdings, Inc. March 2012 - Present
N.E.W. Customer Service Companies, Inc June 2010 - February 2012
Cosumnes River College June 2009 - September 2009
CS Designs March 2004 - May 2009
Telecommunications Industry February 1998 - May 2004
Skills
Graphic Design, Web Design, Microsoft Excel, Social Media, Project Management, Social Media Marketing, Marketing, Editing, Facebook, Marketing Communications, Customer Service, Creative Writing, Marketing Strategy, Event Planning, Event Management, Copywriting, Social Networking, Blogging
Education
Bowling Green State University
BA, Liberal Studies/Technical Communication
Michigan State University
Master of Arts (M.A.), Educational/Instructional Technology
Cerro Coso Community College
Certificate, Web Design
Cerro Coso Community College
Certificate, Online Teaching
Verizon Enterprise Solutions March 2012 - Present
Time Warner Cable June 1999 - July 2011
Telecommunications Industry June 1999 - July 2011
CIBER, Inc. May 1998 - May 1999
GTE Government Systems August 1992 - May 1998
Skills
Oracle, Microsoft SQL Server, MySQL, SharePoint, Databases, PL/SQL, Software Documentation, Crystal Reports, Managerial, Oracle Business..., Oracle PL/SQL, SQL Server 2000, Java, Microsoft Access 2003, Microsoft Windows 2008, Remedy AR System, PureShare Active..., PureShare Report Router, HTML, Microsoft Office, Integration, Telecommunications
Education
Strayer University (VA)
Bachelor of Science (B.S.), Information Systems Technology, 3.69
Telecommunications industry October 1999 - Present
Telecommunications industry October 1999 - Present
Skills
1. Mobile Payments ..., Innovative Thinking ...
Education
New York University
Marketing Communications, Marketing Communications
CA Technologies July 2014 - Present
Rally Software July 2014 - July 2015
PTC August 2005 - July 2014
MKS Software Inc. August 2005 - May 2011
WiQuest Communications August 2007 - August 2008
IBM Rational September 2000 - August 2005
Telecommunications Industry February 1997 - September 2000
PriceWaterhouseCoopers Consulting April 1995 - February 1997
Electronic Data Systems (EDS) April 1990 - March 1995
Education
Austin College 1985 — 1989
Bachelors in Physics
Morgan, Lewis & Bockius LLP November 2014 - Present
Bingham McCutchen December 2005 - November 2014
Telecommunications Industry 1995 - 2005
Skills
Telecommunications, Wireless, RF, Satellite Communications, Satellite, Microwave, Licensing, Intellectual Property, IP, Securities Regulation, Wireless Networking, Patents, Corporate Law, Privacy Law, Corporate Governance, Competition Law, Trademarks
Education
Case Western Reserve University School of Law 2002 — 2005
J.D.
University of Arizona 1991 — 1995
B.A.
R3 Education Inc. October 2005 - Present
PFM Asset Management LLC October 2000 - October 2005
Telecommunications Industry October 1995 - October 2005
Banking Industry January 1994 - October 1995
Grumman Aerospace October 1982 - January 1994
Skills
Systems Analysis, Business Analysis, Unix, Software Project..., Requirements Analysis, Integration
Education
Dowling College
MBA
State University of New York at Old Westbury
B.S.
Keller Williams Capital Properties - Bediz Group May 2015 - Present
DC Home Buzz April 2014 - April 2015
Monarch Migrations, LLC January 2011 - April 2014
Citrix Systems, Inc October 2005 - January 2011
Tenet Healthcare 2003 - 2005
Telecommunications Industry 1996 - 2003
Skills
Organizational..., Leadership, Leadership Development, Executive Coaching, Management, Training, Career Development, Program Management, Consulting, Analysis, Performance Improvement, Organizational Design, Change Management, Team Building, Business Planning, Team Management, Building Relationships, Process Improvement, Strategic Planning, Vendor Management, Business Process..., Coaching, DC Real Estate Market..., Real Estate Negotiating, Goal Setting, Client Communication
Education
Fielding Graduate University 2005 — 2012
PhD
University of Oxford 2011 — 2011
Fielding Graduate University
MA
University of San Francisco 1979 — 1983
Slalom Consulting November 2012 - Present
Telecommunications Industry July 2012 - October 2012
Integrated Broadband Services, LLC January 2010 - June 2012
Integrated Broadband Services, LLC January 2008 - January 2010
Integrated Broadband Services, LLC November 2005 - January 2008
Intec Telecom Systems December 2002 - November 2005
Digiquant June 2000 - December 2002
Markowitz & McNaughton LLC June 1998 - June 2000
Skills
Spanish, Portuguese, Telecommunications, SaaS, Finance, Business Strategy, High Speed Data, VoIP, Bandwidth Management, New Market Expansion, DOCSIS, Cloud Computing, SIP, New Business Development, Business Analysis, Enterprise Software, Integration, Solution Selling, Data Center, Product Management, Cross-functional Team..., IT Strategy, Account Management, Business Development, Start-ups, Strategy, Project Management, Management, Pre-sales, Strategic Partnerships, Program Management, Process Improvement, Sales Operations, Strategic Planning, Professional Services, Sales, CRM, Business Process..., Mobile Devices, Management Consulting, Vendor Management
Education
Emory University - Goizueta Business School 2009 — 2011
MBA
University of Virginia 1994 — 1998
BS
Lincoln High School, Argentina
High School
ETC Associates January 1999 - Present
Telecommunications Industry 1998 - Present
Skills
LTE, Wireless, Telecommunications, UMTS, 4G, CDMA, GSM, 3G, Microwave, Cellular Communications, Mobile Devices, RF, Network Design, Optical Fiber, VoIP, Wireless Networking, IP, Fiber Optics, Ethernet, SDH, Program Management, WiMAX, 2G
Education
Louisiana State University and Agricultural and Mechanical College 1969 — 1972
Master of Business Administration (MBA)
Telecommunications Industry 2008 - Present
Sprint February 2006 - March 2008
MCI WorldCom January 1989 - April 2004
Education
The George Washington University 1978 — 1986
BS
Telecommunications Industry June 2000 - Present
Valley View Corporation 2000 - Present
Telecommunications Industry Association July 2008 - December 2012
Education
Indiana University Bloomington 1984 — 1988
The WENDELL RESEARCH GROUP January 2014 - Present
AMERICAN PEERAGE ® 1993 - Present
Orange County NY April 2011 - December 2013
Cornelia W. Bush January 1993 - January 2000
Bush, Bush & Bollich 1992 - 2000
Thunderbird School of Global Management 1991 - 1991
Telecommunications Industry 1983 - 1990
Skills
Genealogy, History, Public Relations, Fundraising, Research, Museums, Historic Preservation, Leadership, Strategic Planning, Nonprofits, Grant Writing, Volunteer Management, Policy, Training, Government, Public Speaking, Archives, Editing, Marketing Communications, Non-profits, Social Media, Project Management, Publishing, Proposal Writing, Management, French, Business Development, Public Policy, Politics, Community Development, Historian, International Relations, Press Releases, Project Planning, Entrepreneurship, Strategic Communications, Community Outreach, Writing, Project Delivery, Event Management, Cultural Heritage, Strategic Partnerships, Social Networking, Museum Collections, Policy Analysis, Brand Management, Program Development, Economic Development, Philanthropy, Non-profit...
Education
Duke University 2008 — 2008
Certificate, Non-profit Management, 4.0
Emergency Management Institute 2005 — 2006
Certificates, Disaster Management, Continuity of Operations
New York University 1996 — 1996
Certificate in Publishing, Summer Publishing Institute, 4.0
Thunderbird School of Global Management 1991 — 1992
MBA, International Business, Languages, Foreign Policy, 3.64
Tulane University 1990 — 1991
Certificate, Soviet Policy, 4.0
University of Virginia 1976 — 1980
BS, Commerce
Telecommunications Industry 1985 - 1998
Education
Northeastern University 1977 — 1982
BS
GridSME June 2013 - Present
The American Legion June 2012 - Present
American Legion Post 419 2008 - June 2012
Aerospace and Defense Industry August 1999 - August 2008
Telecommunications Industry 1978 - 1998
Skills
Customer Relations, Coaching, Budgeting, Sales Management, Account Management, Telecommunications, Problem Solving, Product Management, Mentoring, Proposal Writing, Team Management, Contract Management, Electronics, Manufacturing, Budgets, Customer Service, Leadership, Community Outreach, Program Management, Management, Military, Security Clearance, Government, Leadership Development, Public Speaking, Team Building, Operations Management, CRM, Team Leadership, Cross-functional Team..., Training, DoD, Defense, Supervisory Skills, Command, Business Development, Policy, Military Experience, Army, National Security, Military Logistics, Emergency Management, Intelligence Analysis, Navy, Operational Planning, Military Operations, Organizational..., Homeland Security
Education
University of California, Santa Cruz 1987 — 1988
Certificate, Project Management
University of Phoenix 1982 — 1984
BS, Business Administration
Massachusetts General Hospital, Dept of Psychiatry
CEUs, Post Traumatic Stress, Continuous Education Credits
S W Communications, LLC January 2003 - Present
NYNEX Meridian Systems Inc September 1990 - Present
Ameritech Communications, Inc May 1988 - Present
Alltel Communications August 2001 - May 2002
Telecommunications Industry January 1995 - January 2002
Intermedia Communications/Worldcom/MCI January 1999 - August 2001
North American Telecom, Ltd July 2000 - July 2001
Intermedia/Worldcom June 1999 - June 2000
S & W Communications January 1995 - May 1999
Mayflex Cable September 1994 - September 1995
Skills
Voice Mail, VoIP, Telecommunications, Avaya, T1, ACD, Software Installation, Frame Relay, Networking, Account Management, Sales Operations, Management, Selling, Training, Switches, Sales, Customer Service
Education
Dale Carnegie Sales 2008 — 2009
Aquinas College 1978 — 1983
a Bachelor of Arts; Associate of Arts, Communications
University of Detroit Mercy 1957 — 1961
B.A., English, Philosophy
Vonage Business June 2014 - Present
BTI Group September 2012 - June 2014
IES April 2011 - September 2012
Applied Business Communications June 2005 - April 2011
Telecommunications Industry 1995 - 2005
Skills
Management, Telecommunications, Wireless, VoIP, Project Management, Data Center, Optical Fiber, Project Planning, Cabling, Contract Negotiation, Program Management, Fiber Optics, Telephony, Vendor Management
Education
Arizona State University
BLS, School of Letters and Sciences
Project Management Institute (PMI) 2010 — 2010
Project Management Professional (PMP), Project Management
Villanova University 2009 — 2009
Master Certificate in Applied Project Management, Project Management
Public Sector June 2009 - Present
Media and Entertainment Company April 2008 - December 2008
Mining & Metals industry November 2007 - January 2008
Public Sector June 2007 - October 2007
Utility Company January 2007 - June 2007
Semiconductors industry August 2006 - December 2006
Sporting Goods industry June 2006 - August 2006
Telecommunications industry March 2006 - June 2006
Pharmaceuticals industry November 2005 - March 2006
Telecommunications industry July 2005 - November 2005
Skills
SAP Implementation, SAP ERP, Business Process, SAP SRM, ABAP, Materials Management, SAP, Procurement, SRM, SAP FI
Education
University of East London 2001 — 2002
MBA, Enterprise and management
Hindustan College of Engineering 1997 — 2001
BE, Electrical and Electronics Engineering
Westat 2003 - 2010
Various Companies 2002 - 2003
Verizon 1997 - 2001
AT&T 1993 - 1997
Telecommunications Industry 1992 - 1993
Skills
Java, C++, SQL, C#, JavaScript, C, XML, Software Development, Microsoft SQL Server, HTML, .NET, ASP.NET, MySQL, Visual Studio, PHP, VLSM, CISCO IOS, Cisco Routers, Network Security, Firewalls, Digital Forensics, TCP/IP, TCP/IP protocols, COBOL, LAN-WAN, SEI CMM, DB2, SQL DB2, ISO9000, SDLC, Analysis, Quality Assurance, CICS, DOS, MICROSOFT OFFICE SUITE..., Email, MS Windows, MS Vista, Cisco Security, Project Management
Education
Montgomery College 2011 — 2012
System, Networking, and LAN/WAN Management, Cyber Security, Dean's List
Computer Institute, Rockville, Maryland
Web Design and Development
Georgetown University
Mini Master's Certificate, Project Management
Programming Systems Institute, Buffalo, NY
Computer Programming Business
SUNY at Buffalo
Liberal Arts and Sciences/Liberal Studies
Affordable Healthcare for Seniors, dianetighehealth.com 2011 - Present
Corporate Concepts LLC January 1992 - December 2010
National Bank of Detroit October 1988 - August 1991
Telecommunications Industry May 1983 - September 1988
Skills
Sales, Insurance, Marketing, Leadership, Customer Service, Training, Graphic Design, Executive..., Public Speaking, Account Management, Sales Operations, Customer Satisfaction, Social Media
Education
Kent State University
Master of Business Administration (MBA)
Kent State University
Bachelor of Arts (BA)
CenturyLink Business March 2011 - Present
Telecommunications Industry June 2010 - September 2010
Qwest Communications August 1987 - June 2010
Qwest Communications June 1999 - November 2004
TeleDial America/US Signal 1987 - 1996
Skills
Process Improvement, Management, Sales Operations, Strategy, Sales, IP, Invoicing, Customer Service, Training, Analysis, Managed Services, VoIP
Education
Davenport University 1985 — 1988
Associates, Legal
World Bank Group July 2014 - Present
The World Bank February 2009 - July 2014
The World Bank May 2007 - January 2009
Self Employed 1996 - 2006
Telecommunications Industry 1986 - 1996
Skills
Strategic Communications, Staff Development, International..., Program Evaluation, Report Writing, Proposal Writing, Management, Corporate Communications, Instructional Design, Training, Technical Writing, Program Management, Curriculum Design, International Relations, Policy Analysis, Presentation Coaching, Distance Learning, Policy, Governance, Business Communications, Creative Writing, Economic Development, Management Consulting, Organizational..., Government, Presentation Development, Public Policy, Grants, Writing, Qualitative Research, Workshop Facilitation, Knowledge Management, Storytelling, Knowledge Sharing, Program Development, Leadership, Team Leadership, Team Facilitation, Public Speaking, NGOs, Curriculum Development, Capacity Building, Organizational Learning, Persuasive Presentations
Education
University of California, Berkeley 1986 — 1987
M.S., Computer Science
Brown University 1982 — 1986
B.Sc., Computer Science
Magruder High School
Seneca College of Applied Arts and Technology 2006 - Present
Strategic Sales.ca September 2005 - Present
Telecommunications Industry 1978 - 2005
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Outlook, Teaching, Sales Management, Social Media, Time Management, Coaching, Public Speaking, Sales
Education
Durham College 2001 — 2004
Certificate, Teaching and Training Adults
York University 1997 — 2000
Certificate, Business, Management, Marketing, and Related Support Services
Florida Power and Light (FPL) 2006 - 2013
CBS CHANNEL 4 – NEIGHBORS 4 NEIGHBORS 2005 - 2006
REGNUM GROUP, INC. 2001 - 2005
TELECOMMUNICATIONS INDUSTRY 1989 - 2001
Skills
Telecommunications, Regulatory Submissions, Regulatory Requirements, Customer Service, Project Management, Political Communication, Marketing, Negotiation, Contract Negotiation
Education
Angelo State University
Sociology
Miami Dade College
Computer Science