Telecommunications On Demand
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Telecommunications On Demand Employees
Telecommunications on Demand July 2010 - Present
Telecommunications on Demand July 2010 - December 2011
Skills
Marketing Strategy, Social Media, Social Networking, Leadership, Marketing Research, Marketing, Vendor Management, Call Centers, Telecommunications, Account Management, Customer Retention, Project Management, Customer Satisfaction, Lead Generation, Outsourcing, Customer Acquisition, Customer Experience, Strategic Partnerships, Call Center
Education
Harrisburg Area Community College 2000 — 2003
Continuing Focus in Marketing, Liberal Arts
Telecommunications on Demand August 1996 - Present
Buffington Music Studio 1975 - 1998
Education
University of Bridgeport
MS Education, Music Ed - Voice & Piano
West Chester University of Pennsylvania
BS Education, Music Ed
Telecommunications on Demand January 2002 - Present
Corning Incorporated June 2001 - December 2001
Skills
Outsourcing, Vendor Management, Telecommunications, CRM, Integration, IT Strategy, IT Management, IT Service Management, ITIL, Service Delivery, Cloud Computing
Education
Pennsylvania College of Technology 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
TotalCom One June 2015 - Present
Telecommunications On Demand Inc. May 2008 - May 2015
Telecommunications On Demand 2008 - April 2010
Taylor Morrison 2006 - 2008
Skills
Call Center, New Business Development, Project Management, Customer Retention, Account Management, Sales Management, Training, Telecommunications, Customer Service, CRM, Strategic Partnerships, B2B, Inbound Marketing, Vendor Management, Lead Generation, Call Centers, Telemarketing, Operations Management, Customer Satisfaction, Contact Centers, Process Improvement, Start-ups, Executive Management, Strategic Planning, Management, Outsourcing, Strategy, BPO, Direct Sales, Leadership, Business Development, Customer Experience, Team Building, Sales, Solution Selling, Salesforce.com, Team Leadership, Cross-functional Team..., Social Media Marketing, Sales Process, Marketing, Team Management, Contract Negotiation, Sales Operations, Direct Marketing, Customer Acquisition, Entrepreneurship, Managed Services, Selling, Workforce Management
Education
University of Florida
Bachelor's Degree, Business
University of South Florida
Business
River Ridge High School
Telecommunications on Demand October 2011 - Present
Dowd Marketing 2004 - 2011
Camp Hill Art Press 1991 - 2004
Skills
Web Development, Strategic Partnerships, Telecommunications, Business Development, Lead Generation, Start-ups, New Business Development, Account Management, Strategy, CRM, Customer Retention, Customer Acquisition, Outsourcing, Sales Management, Call Centers, Customer Service..., Project Management, Training, Sales, Refrigeration
Education
Temple University - Fox School of Business and Management 1989 — 1993
B.S., Business Administration and Management/Economics
Pine Grove Area High School
Telecommunications On Demand ("TOD") June 2012 - Present
Great American Power March 2010 - Present
Telecommunications on Demand April 1994 - June 2012
Skills
Program Development &..., Customer Retention, Telemarketing, BPO, Strategic Partnerships, Management, Outsourcing, Account Management, Lead Generation, Sales, Inbound Marketing, Vendor Management, Call Center, Program Development, Contract Negotiation, Sales Management, Customer Acquisition, Entrepreneurship, Social Media Marketing, Marketing, CRM, Operations Management, Business Development, Contact Centers, Customer Experience, Strategy, Salesforce.com, Managed Services, Team Building, Business Strategy, Direct Sales, Team Management, Process Improvement, B2B, Online Marketing, Call Center Development, Direct Marketing, Consulting, Mobile Marketing, Selling, Social Media, Customer Satisfaction, Leadership, Training, Sales Process, Workforce Management, SaaS, E-commerce, Sales Operations, Start-ups
Education
Ohio Wesleyan University 1965 — 1969
None of your Business August 2003 - Present
Telecommunications on Demand September 2003 - June 2006
Education
HACC, Central Pennsylvania's Community College 1991 — 1994
Hard Knox, Psychology
Telecommunications on Demand September 2010 - Present
Tilly & Me Patchwork Blankets September 2005 - Present
Jetweb, Inc. November 1999 - February 2005
Education
Kutztown University of Pennsylvania 1988 — 1992
B.F.A., Dance Education
Metropolitan Management Group July 2015 - Present
Telecommunications on Demand September 2013 - Present
Highmark Blue Cross Blue Shield June 2006 - July 2012
TransCore/E-ZPass PTC October 2001 - May 2006
Skills
Customer Service, Insurance, Process Improvement, Vendor Management, Visio, Software Documentation, Lotus Notes, Outlook, Microsoft Excel, Microsoft Office, Project Management, Access, Customer Satisfaction, Training, Call Centers, Sales, Leadership, New Business Development, Account Management, Strategic Planning, Sales Management, Team Building, Management
Education
Juniata College
Business Administration, Management and Operations
Genesis HealthCare July 2013 - Present
HCR ManorCare April 2013 - July 2013
Providence Place Retirement Community January 2013 - April 2013
Telecommunications On Demand June 2012 - August 2012
Jeld-Wen June 2010 - August 2011
Education
Wilkes-Barre Area Career and Technical Center Practical Nursing 2011 — 2012
Practical Nursing, Vocational Nursing and Nursing Assistants
Preferred Warranties Inc. September 2014 - Present
Telecommunications On Demand August 2011 - September 2014
Handleman Company September 2001 - December 2005
K B Toys September 1997 - June 1999
Skills
Telecommunications, Call Centers, Vendor Management, Customer Retention, Outsourcing, Account Management, New Business Development, Sales Management, Telemarketing, CRM, Workforce Management, Project Management, Customer Satisfaction, Business Development, Lead Generation, Cold Calling, Management, Sales, Sales Process
Education
University of Phoenix 1995 — 1997
Business Administration and Management, General
Archbishop Ryan High School For Girls 1977 — 1981