TeleDirect Call Centers
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TeleDirect Call Centers Employees
Employee
Years
Job
Industry
William Low William Low's TeleDirect Call Centers Experience July 2010 - August 2012
Job R&D Hardware | Firmware Engr @ NidecMCE
Industry
Experience
Motion Control Engineering June 2014 - Present
SMA America June 2013 - August 2013
Western Area Power Administration July 2012 - December 2012
TeleDirect Call Centers July 2010 - August 2012
ADC Construction March 2004 - March 2006
Skills
Testing, Oscilloscope, Soldering, Electrical..., Feedback Control Systems, Mechanical Aptitude, Labview, Test Stand, Microcontrollers, Matlab, Simulink, Electrical Engineering, Multisim, Pspice, Arduino, AutoCAD, Xilinx, VHDL, Solar Energy, MathCAD, x86 Assembly, PCB design, Computer Architecture, Circuit Analysis, Electronics Repair, ModelSim, Inverters, Verilog, Analog Circuit Design, Protection Systems, PLC Ladder Logic, Electrical Work, Plumbing, Framing, Drywall, Painting, Residential Roofing, Stucco
Education
California State University-Sacramento 2011 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
American River College
Associate of Science (AS), Physical Science / Mathematics
Sacramento City College
Motion Control Engineering June 2014 - Present
SMA America June 2013 - August 2013
Western Area Power Administration July 2012 - December 2012
TeleDirect Call Centers July 2010 - August 2012
ADC Construction March 2004 - March 2006
Skills
Testing, Oscilloscope, Soldering, Electrical..., Feedback Control Systems, Mechanical Aptitude, Labview, Test Stand, Microcontrollers, Matlab, Simulink, Electrical Engineering, Multisim, Pspice, Arduino, AutoCAD, Xilinx, VHDL, Solar Energy, MathCAD, x86 Assembly, PCB design, Computer Architecture, Circuit Analysis, Electronics Repair, ModelSim, Inverters, Verilog, Analog Circuit Design, Protection Systems, PLC Ladder Logic, Electrical Work, Plumbing, Framing, Drywall, Painting, Residential Roofing, Stucco
Education
California State University-Sacramento 2011 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
American River College
Associate of Science (AS), Physical Science / Mathematics
Sacramento City College
Blake St John Blake St John's TeleDirect Call Centers Experience November 2004 - Present
Job Director of Training and Quality
Industry Telecommunications
Experience
TeleDirect Call Centers November 2004 - Present
Skills
Social Media, Coaching, Microsoft Office, Customer Relations, Team Building, Instructional Design, Call Center, Leadership Development, Mentoring, Training Delivery, Customer Service, Problem Solving, Team Leadership, Team Management, E-learning, Public Speaking, Blended Learning, Instructor-led Training, Learning Management, Technical Training, Adult Education, Call Centers, Telephone Skills, Customer Satisfaction, Data Entry, Telemarketing, PowerPoint, Microsoft Word, Marketing, Microsoft Excel, Recruiting, CRM, Business Development, Workforce Management, Lead Generation, Customer Retention, Sales Operations, Account Management, Customer Experience, Leadership, Cold Calling, Human Resources, Sales, Teamwork, Salesforce.com
Education
California State University-Chico 2002 — 2004
Bachelor Of Science, Mathematics
TeleDirect Call Centers November 2004 - Present
Skills
Social Media, Coaching, Microsoft Office, Customer Relations, Team Building, Instructional Design, Call Center, Leadership Development, Mentoring, Training Delivery, Customer Service, Problem Solving, Team Leadership, Team Management, E-learning, Public Speaking, Blended Learning, Instructor-led Training, Learning Management, Technical Training, Adult Education, Call Centers, Telephone Skills, Customer Satisfaction, Data Entry, Telemarketing, PowerPoint, Microsoft Word, Marketing, Microsoft Excel, Recruiting, CRM, Business Development, Workforce Management, Lead Generation, Customer Retention, Sales Operations, Account Management, Customer Experience, Leadership, Cold Calling, Human Resources, Sales, Teamwork, Salesforce.com
Education
California State University-Chico 2002 — 2004
Bachelor Of Science, Mathematics
Eva Pasztor Eva Pasztor's TeleDirect Call Centers Experience 2006 - 2008
Job Airfreight Planning at DSV
Industry Logistics and Supply Chain
Experience
DSV Hungary April 2012 - Present
Agility Logistics August 2011 - November 2011
Celebi Ground Handling Hungary Kft. September 2010 - August 2011
TeleDirect Call Centers 2006 - 2008
Skills
Freight Forwarding, Air Freight, Freight, Logistics, Logistics Management, International Logistics, Warehousing, Supply Chain Management, Supply Chain, Shipping, Transportation, Reverse Logistics, Transportation..., Customs Regulations, Materials Management, Warehouse Management, Supply Chain..., Export, Trade Compliance, Inventory Management, Inventory Control, Supply Chain Operations, Distribution Center..., LTL
Education
Budapesti Corvinus Egyetem 2007 — 2013
Bachelor's degree, Horticultural Science
Lufthansa Training Center, Seeheim-Jugenheim, DE 2010 — 2010
IATA Cat. 6 DGR certification, Logistics, Materials, and Supply Chain Management
DSV Hungary April 2012 - Present
Agility Logistics August 2011 - November 2011
Celebi Ground Handling Hungary Kft. September 2010 - August 2011
TeleDirect Call Centers 2006 - 2008
Skills
Freight Forwarding, Air Freight, Freight, Logistics, Logistics Management, International Logistics, Warehousing, Supply Chain Management, Supply Chain, Shipping, Transportation, Reverse Logistics, Transportation..., Customs Regulations, Materials Management, Warehouse Management, Supply Chain..., Export, Trade Compliance, Inventory Management, Inventory Control, Supply Chain Operations, Distribution Center..., LTL
Education
Budapesti Corvinus Egyetem 2007 — 2013
Bachelor's degree, Horticultural Science
Lufthansa Training Center, Seeheim-Jugenheim, DE 2010 — 2010
IATA Cat. 6 DGR certification, Logistics, Materials, and Supply Chain Management
Noah Wright Noah Wright's TeleDirect Call Centers Experience July 2012 - October 2012
Job Student at Las Positas College
Industry Philanthropy
Experience
Currently Unemployed December 2003 - Present
TeleDirect Call Centers July 2012 - October 2012
Skills
Customer Service, Warehousing, Coordination, Hospitality, Acting, Business, Entertainment, Food, Labor, Writing
Education
Las Positas College 2011 — 2014
Psychology
Heald College 2010 — 2011
Business Administration and Management, General
Currently Unemployed December 2003 - Present
TeleDirect Call Centers July 2012 - October 2012
Skills
Customer Service, Warehousing, Coordination, Hospitality, Acting, Business, Entertainment, Food, Labor, Writing
Education
Las Positas College 2011 — 2014
Psychology
Heald College 2010 — 2011
Business Administration and Management, General
Jennifer Clemens Jennifer Clemens's TeleDirect Call Centers Experience May 2010 - Present
Job New Business Development at TeleDirect
Industry Telecommunications
Experience
TeleDirect Call Centers May 2010 - Present
TeleDirect Call Centers November 2003 - May 2011
Skills
Stakeholder Management, Call Center, User Acceptance Testing, Telemarketing, Bid Preparation, Demand Management, Customer Service, PRINCE2, Operations Management, Data Entry, Online Marketing, Microsoft Office, Customer Satisfaction, Call Centers, Team Management, Account Management, Goal Oriented, Business Development, Customer Retention, B2B, Management, Training, Coaching, Sales Presentations, Lead Generation, Cold Calling, CRM, Marketing Strategy
Education
American River College
TeleDirect Call Centers May 2010 - Present
TeleDirect Call Centers November 2003 - May 2011
Skills
Stakeholder Management, Call Center, User Acceptance Testing, Telemarketing, Bid Preparation, Demand Management, Customer Service, PRINCE2, Operations Management, Data Entry, Online Marketing, Microsoft Office, Customer Satisfaction, Call Centers, Team Management, Account Management, Goal Oriented, Business Development, Customer Retention, B2B, Management, Training, Coaching, Sales Presentations, Lead Generation, Cold Calling, CRM, Marketing Strategy
Education
American River College
Jamei Cales Jamei Cales's TeleDirect Call Centers Experience April 2000 - Present
Job Director of Business Development at TeleDirect Call Centers
Industry Outsourcing/Offshoring
Experience
TeleDirect Call Centers April 2000 - Present
Education
California State University-Sacramento
BA, Communications
TeleDirect Call Centers April 2000 - Present
Education
California State University-Sacramento
BA, Communications
Kevin Gifford Kevin Gifford's TeleDirect Call Centers Experience 2012 - 2013
Job Property Manager at DMS mini
Industry Utilities
Experience
DMS September 2014 - Present
ACT Today June 2013 - July 2014
Apple One September 2012 - June 2013
TeleDirect Call Centers 2012 - 2013
Verizon Wireless 2006 - 2008
Starbucks 2004 - 2006
Sierra Pine 2003 - 2004
UPS 2002 - 2003
The Home Depot 2001 - 2003
DaVita Dialysis 1998 - 2001
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Time Management, PowerPoint, Troubleshooting, Public Speaking, Team Management, Training, Marketing, Retail, Teamwork, Quality Assurance, Sales, Team Building, Telephone Skills, Management, Coaching, Cashiering, Customer Experience, Customer Retention, Recruiting, Account Management
Education
Meric College 2003 — 2004
NA, Interior Design
American River College 1998 — 2002
NA, Math, Science, Chemistry, NA
El Sereno High School 1996 — 1997
Dipmloma, GE, 3.092 GPA
DMS September 2014 - Present
ACT Today June 2013 - July 2014
Apple One September 2012 - June 2013
TeleDirect Call Centers 2012 - 2013
Verizon Wireless 2006 - 2008
Starbucks 2004 - 2006
Sierra Pine 2003 - 2004
UPS 2002 - 2003
The Home Depot 2001 - 2003
DaVita Dialysis 1998 - 2001
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Time Management, PowerPoint, Troubleshooting, Public Speaking, Team Management, Training, Marketing, Retail, Teamwork, Quality Assurance, Sales, Team Building, Telephone Skills, Management, Coaching, Cashiering, Customer Experience, Customer Retention, Recruiting, Account Management
Education
Meric College 2003 — 2004
NA, Interior Design
American River College 1998 — 2002
NA, Math, Science, Chemistry, NA
El Sereno High School 1996 — 1997
Dipmloma, GE, 3.092 GPA
Bethany Santos Bethany Santos's TeleDirect Call Centers Experience May 2012 - June 2013
Job Associate at Direct Marketing Partners
Industry Hospitality
Experience
Direct Marketing Partners June 2013 - Present
TeleDirect Call Centers May 2012 - June 2013
Aarons Sales & Lease February 2012 - April 2012
Juneau Hotel February 2011 - December 2011
AVIS Alaska Rent A Car April 2010 - April 2011
Frontier Suites Airport Hotel September 2010 - February 2011
Rent-A-Center January 2009 - March 2010
Skills
Customer Service, Microsoft Word, Microsoft Excel, 10 Key, 40 WPM, Collections, Multi Tasking, Multi-line Phone
Education
University of Phoenix 2011 — 2013
Associates of Arts, Accounting
Juneau Douglas High School 2000 — 2006
General Education Degree, General Studies
Direct Marketing Partners June 2013 - Present
TeleDirect Call Centers May 2012 - June 2013
Aarons Sales & Lease February 2012 - April 2012
Juneau Hotel February 2011 - December 2011
AVIS Alaska Rent A Car April 2010 - April 2011
Frontier Suites Airport Hotel September 2010 - February 2011
Rent-A-Center January 2009 - March 2010
Skills
Customer Service, Microsoft Word, Microsoft Excel, 10 Key, 40 WPM, Collections, Multi Tasking, Multi-line Phone
Education
University of Phoenix 2011 — 2013
Associates of Arts, Accounting
Juneau Douglas High School 2000 — 2006
General Education Degree, General Studies
Matt Idler Matt Idler's TeleDirect Call Centers Experience June 2009 - November 2009
Job Founder at SayHey, Inc
Industry Telecommunications
Experience
Say-Hey, Inc June 2009 - December 2012
TeleDirect Call Centers June 2009 - November 2009
Purple November 2008 - April 2009
GoAmerica Communications September 2004 - 2008
Hands on Video Relay Service 2004 - 2008
Skills
Strategy, Leadership, Marketing, Telecommunications, Call Center, VoIP, Business Development, Mobile Devices, Management, Project Management, Call Centers, Program Management, Strategic Partnerships, Product Management, SaaS, Start-ups, Training
Education
California State University-Sacramento 2015 — 2017
Bachelor of Science (BS), Physics
Monta Vista High School
Say-Hey, Inc June 2009 - December 2012
TeleDirect Call Centers June 2009 - November 2009
Purple November 2008 - April 2009
GoAmerica Communications September 2004 - 2008
Hands on Video Relay Service 2004 - 2008
Skills
Strategy, Leadership, Marketing, Telecommunications, Call Center, VoIP, Business Development, Mobile Devices, Management, Project Management, Call Centers, Program Management, Strategic Partnerships, Product Management, SaaS, Start-ups, Training
Education
California State University-Sacramento 2015 — 2017
Bachelor of Science (BS), Physics
Monta Vista High School
Sandra Coggeshall Sandra Coggeshall's TeleDirect Call Centers Experience 2010 - Present
Job Solutions+ Relationships + Strategic Planning = Success!
Industry Telecommunications
Experience
TeleDirect Call Centers 2010 - Present
TeleDirect Call Centers 2006 - 2010
Babyl-On Answering Service 2004 - 2006
TeleDirect Call Centers 2003 - 2004
TeleDirect Call Centers 1989 - 2003
TeleDirect Call Centers 1988 - 1989
Babyl-On Answering Service 1987 - 1988
Skills
Call Centers, Team Management, Lead Generation, Customer Satisfaction, Sales, Marketing, CRM, Business Development, Outsourcing, Direct Sales, Contact Centers, Call Center, Customer Service, Telemarketing, Coaching, Inbound Marketing, B2B, Start-ups
Education
American River College
TeleDirect Call Centers 2010 - Present
TeleDirect Call Centers 2006 - 2010
Babyl-On Answering Service 2004 - 2006
TeleDirect Call Centers 2003 - 2004
TeleDirect Call Centers 1989 - 2003
TeleDirect Call Centers 1988 - 1989
Babyl-On Answering Service 1987 - 1988
Skills
Call Centers, Team Management, Lead Generation, Customer Satisfaction, Sales, Marketing, CRM, Business Development, Outsourcing, Direct Sales, Contact Centers, Call Center, Customer Service, Telemarketing, Coaching, Inbound Marketing, B2B, Start-ups
Education
American River College
Steven J. Clayton Steven J. Clayton's TeleDirect Call Centers Experience September 2015 - Present
Job Director of Business Development at TeleDirect
Industry Outsourcing/Offshoring
Experience
TeleDirect Call Centers September 2015 - Present
Skills
Sales Management, Sales, Leadership, Team Building, Sales Operations, Strategy, Account Management, Management, New Business Development, Strategic Planning, Direct Sales, Customer Service, Business Development, Marketing Strategy, CRM, B2B, Sales Process, Marketing, Salesforce.com, Team Leadership
Education
Golden Gate University, Edward S. Ageno School of Business 2008 — 2010
MBA
University of Wyoming 1986 — 1990
Bachelor's Degree, Business Administration and Management
TeleDirect Call Centers September 2015 - Present
Skills
Sales Management, Sales, Leadership, Team Building, Sales Operations, Strategy, Account Management, Management, New Business Development, Strategic Planning, Direct Sales, Customer Service, Business Development, Marketing Strategy, CRM, B2B, Sales Process, Marketing, Salesforce.com, Team Leadership
Education
Golden Gate University, Edward S. Ageno School of Business 2008 — 2010
MBA
University of Wyoming 1986 — 1990
Bachelor's Degree, Business Administration and Management
Shane Burrows's TeleDirect Call Centers Experience February 2014 - April 2014
Job Experienced Sales & Service Professional With Proven Ability To Exceed All Sales / Service Objectives
Industry Consumer Services
Experience
Apple March 2015 - Present
MAXIMUS January 2015 - Present
The Dinner Detective July 2014 - Present
Homejoy August 2014 - December 2014
Direct Marketing Partners April 2014 - July 2014
TeleDirect Call Centers February 2014 - April 2014
LUSH FRESH HANDMADE COSMETICS November 2013 - January 2014
ATT Mobility July 2005 - April 2013
Wells Fargo July 2004 - June 2005
Hollywood Video July 2003 - October 2004
Skills
Customer Service, Events Coordination, Event Planning, Administrative..., Filing, Receptionist Duties, Direct Sales, Customer Experience, CRM, Sales Operations, Lead Generation, Sales, Customer Satisfaction, Marketing, Leadership, Customer Retention, Telecommunications, Sales Process, Call Centers, Retail, Account Management, Process Improvement, B2B, Microsoft Office, Project Management, Social Networking, Sales Management, Data Entry, Sales Support, Order Management, Merchandising, Personal Finance, Training, Time Management, Negotiation, Coaching, Cold Calling, Wireless, Outlook, Retail Sales, Mobile Devices, Sales Presentations, Digital Marketing, Mobile Technology, Microsoft Excel, Quotas, Salesforce.com, Public Speaking, Audience Development, Social Media
Education
California State University-Sacramento
Sierra College
Communication, General
Apple March 2015 - Present
MAXIMUS January 2015 - Present
The Dinner Detective July 2014 - Present
Homejoy August 2014 - December 2014
Direct Marketing Partners April 2014 - July 2014
TeleDirect Call Centers February 2014 - April 2014
LUSH FRESH HANDMADE COSMETICS November 2013 - January 2014
ATT Mobility July 2005 - April 2013
Wells Fargo July 2004 - June 2005
Hollywood Video July 2003 - October 2004
Skills
Customer Service, Events Coordination, Event Planning, Administrative..., Filing, Receptionist Duties, Direct Sales, Customer Experience, CRM, Sales Operations, Lead Generation, Sales, Customer Satisfaction, Marketing, Leadership, Customer Retention, Telecommunications, Sales Process, Call Centers, Retail, Account Management, Process Improvement, B2B, Microsoft Office, Project Management, Social Networking, Sales Management, Data Entry, Sales Support, Order Management, Merchandising, Personal Finance, Training, Time Management, Negotiation, Coaching, Cold Calling, Wireless, Outlook, Retail Sales, Mobile Devices, Sales Presentations, Digital Marketing, Mobile Technology, Microsoft Excel, Quotas, Salesforce.com, Public Speaking, Audience Development, Social Media
Education
California State University-Sacramento
Sierra College
Communication, General
Amy Vasquez's TeleDirect Call Centers Experience January 2002 - August 2003
Job
Industry Computer Games
Experience
DigiPen Institute of Technology September 2008 - February 2011
Nintendo of America (Aerotek Staffing) 2005 - 2006
TeleDirect Call Centers January 2002 - August 2003
Starbucks December 2000 - November 2001
In-N-Out Burger May 1999 - November 2000
Skills
Office Administration, Customer Service, Management, Japanese, Process Efficiency, Close Attention to..., Editing, Localization, Creative Writing, Organization, Website Development, Game Development, Game Design, Higher Education, Proofreading, Admissions, International Admissions
Education
University of Washington 2014 — 2015
University of Washington 2012 — 2013
Northwest University 2004 — 2008
B.A.
Bellevue College 2007 — 2014
The Yamasa Institute, Okazaki, Japan 2008 — 2013
Sacramento City College 2002 — 2004
DigiPen Institute of Technology September 2008 - February 2011
Nintendo of America (Aerotek Staffing) 2005 - 2006
TeleDirect Call Centers January 2002 - August 2003
Starbucks December 2000 - November 2001
In-N-Out Burger May 1999 - November 2000
Skills
Office Administration, Customer Service, Management, Japanese, Process Efficiency, Close Attention to..., Editing, Localization, Creative Writing, Organization, Website Development, Game Development, Game Design, Higher Education, Proofreading, Admissions, International Admissions
Education
University of Washington 2014 — 2015
University of Washington 2012 — 2013
Northwest University 2004 — 2008
B.A.
Bellevue College 2007 — 2014
The Yamasa Institute, Okazaki, Japan 2008 — 2013
Sacramento City College 2002 — 2004
Derek Javier's TeleDirect Call Centers Experience September 2010 - December 2011
Job Sales and Medical Professional
Industry Hospital & Health Care
Experience
MedExpert International Inc. September 2014 - March 2015
East Valley Christian School July 2013 - June 2014
Arrow Electronics March 2012 - July 2013
TeleDirect Call Centers September 2010 - December 2011
Baytech Web Design May 2009 - August 2010
Expandable Software, Inc. July 2008 - May 2009
Sierra Circuits Inc. September 2005 - July 2008
Skills
Outstanding Customer..., Excellent interpersonal..., Dynamic team player, Knowledgeable in all..., Proficient in MS Word,..., CRM (Salesforce), Highly dependable, Excellent verbal and..., Efficient in..., In-depth Sales and..., Strong Account..., Outstanding negotiator, Extremely analytical, In-house certification..., Management, Teamwork, Customer Service, Negotiation, CRM, Account Management, Salesforce.com, Sales, Product Marketing, Cross-functional Team..., New Business Development, Sales Management, Call Centers, Leadership, Selling, Cold Calling, Customer Satisfaction, Product Management
Education
Heald College-San Jose 2014 — 2017
De Anza College 2002 — 2003
Business, Management, Marketing, and Related Support Services
MedExpert International Inc. September 2014 - March 2015
East Valley Christian School July 2013 - June 2014
Arrow Electronics March 2012 - July 2013
TeleDirect Call Centers September 2010 - December 2011
Baytech Web Design May 2009 - August 2010
Expandable Software, Inc. July 2008 - May 2009
Sierra Circuits Inc. September 2005 - July 2008
Skills
Outstanding Customer..., Excellent interpersonal..., Dynamic team player, Knowledgeable in all..., Proficient in MS Word,..., CRM (Salesforce), Highly dependable, Excellent verbal and..., Efficient in..., In-depth Sales and..., Strong Account..., Outstanding negotiator, Extremely analytical, In-house certification..., Management, Teamwork, Customer Service, Negotiation, CRM, Account Management, Salesforce.com, Sales, Product Marketing, Cross-functional Team..., New Business Development, Sales Management, Call Centers, Leadership, Selling, Cold Calling, Customer Satisfaction, Product Management
Education
Heald College-San Jose 2014 — 2017
De Anza College 2002 — 2003
Business, Management, Marketing, and Related Support Services
Anna Hijar's TeleDirect Call Centers Experience March 2011 - April 2011
Job Currently seeking employment
Industry Civic & Social Organization
Experience
Lyft August 2014 - Present
East Bay Organizing Committee May 2014 - August 2014
East Bay Organizing Committee May 2014 - August 2014
SEIU UHW April 2013 - May 2013
UFCW5 January 2013 - May 2013
UFCW Local 8 November 2012 - January 2013
Fund for the Public Interest September 2012 - October 2012
Wal-mart September 2011 - August 2012
Grassroots Campaigns May 2011 - May 2011
TeleDirect Call Centers March 2011 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Teaching, Fundraising, Sales, Call Center, Management, Non-profits, 10 Key, Cash Handling Experience, Campaigns, Canvassing, Leadership, Data Entry, Teamwork, Facebook, Social Networking, Social Media, Team Leadership, Public Speaking, Volunteer Management, Recruiting, Public Relations, Retail, Telephone Skills, Community Outreach, Cashiering, Call Centers, Access, Time Management, Inventory Management, Training, Nonprofits, Customer Satisfaction, Event Planning, Administration, Merchandising, Critical Thinking, Social Media Marketing, Customer Experience, Marketing, Office Management, Leadership Development
Education
Foothill College 2012 — 2014
Communications
American River College 2008 — 2011
Business Administration and Management, General
Lyft August 2014 - Present
East Bay Organizing Committee May 2014 - August 2014
East Bay Organizing Committee May 2014 - August 2014
SEIU UHW April 2013 - May 2013
UFCW5 January 2013 - May 2013
UFCW Local 8 November 2012 - January 2013
Fund for the Public Interest September 2012 - October 2012
Wal-mart September 2011 - August 2012
Grassroots Campaigns May 2011 - May 2011
TeleDirect Call Centers March 2011 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Teaching, Fundraising, Sales, Call Center, Management, Non-profits, 10 Key, Cash Handling Experience, Campaigns, Canvassing, Leadership, Data Entry, Teamwork, Facebook, Social Networking, Social Media, Team Leadership, Public Speaking, Volunteer Management, Recruiting, Public Relations, Retail, Telephone Skills, Community Outreach, Cashiering, Call Centers, Access, Time Management, Inventory Management, Training, Nonprofits, Customer Satisfaction, Event Planning, Administration, Merchandising, Critical Thinking, Social Media Marketing, Customer Experience, Marketing, Office Management, Leadership Development
Education
Foothill College 2012 — 2014
Communications
American River College 2008 — 2011
Business Administration and Management, General
Gabriela Vogelsang's TeleDirect Call Centers Experience November 2013 - July 2014
Job Bilingual Translator / Customer Service Representative
Industry Consumer Services
Experience
Health Net September 2014 - February 2015
TeleDirect Call Centers November 2013 - July 2014
Haruka Sushi Bar July 2013 - November 2013
GABS ServicesSacramento & El Dorado May 2006 - January 2013
Kohl's Department Stores November 2009 - November 2009
Specs Healthcare May 2008 - June 2009
Union Mine High School November 2008 - May 2009
The California Museum January 2006 - January 2009
Specs HealthcareNorthern California May 2004 - June 2005
Specs Healthcare May 2000 - July 2002
Skills
Microsoft Office, Time Management, Sales, Management, Spanish, POS, General Office Skills, Advertising, Non-profits, Fundraising, Office 2010, Customer Service, Bilingual, Microsoft Office 2010, Typing, IP PBX, Medical Office Skills, Multitasker, Volunteering, Social Media Marketing, Community Outreach, Newsletters, Photography, Marketing, Event Management, Microsoft Word, Cold Calling, PowerPoint, Microsoft Excel, Customer Satisfaction, Business Services, Volunteer Management, Public Relations, Process Scheduler, Teamwork, Hiring, Call Centers, Web Marketing, Account Management, HIPPA, State Health Programs, MediCal, Medicare/Medicaid..., Healthcare, Health Insurance, Medicaid, Insurance, Compliance, RightFax, Lotus Notes
Education
Sacramento City College 2009 — 2014
Business Managment
Cosunmes River College 2010 — 2010
Culinary
Union Mine High School 2005 — 2009
High School Diploma, General Studies
Folsom Lake College 2007 — 2007
Los Rios Community Colleges
Business and Culinary Management
Health Net September 2014 - February 2015
TeleDirect Call Centers November 2013 - July 2014
Haruka Sushi Bar July 2013 - November 2013
GABS ServicesSacramento & El Dorado May 2006 - January 2013
Kohl's Department Stores November 2009 - November 2009
Specs Healthcare May 2008 - June 2009
Union Mine High School November 2008 - May 2009
The California Museum January 2006 - January 2009
Specs HealthcareNorthern California May 2004 - June 2005
Specs Healthcare May 2000 - July 2002
Skills
Microsoft Office, Time Management, Sales, Management, Spanish, POS, General Office Skills, Advertising, Non-profits, Fundraising, Office 2010, Customer Service, Bilingual, Microsoft Office 2010, Typing, IP PBX, Medical Office Skills, Multitasker, Volunteering, Social Media Marketing, Community Outreach, Newsletters, Photography, Marketing, Event Management, Microsoft Word, Cold Calling, PowerPoint, Microsoft Excel, Customer Satisfaction, Business Services, Volunteer Management, Public Relations, Process Scheduler, Teamwork, Hiring, Call Centers, Web Marketing, Account Management, HIPPA, State Health Programs, MediCal, Medicare/Medicaid..., Healthcare, Health Insurance, Medicaid, Insurance, Compliance, RightFax, Lotus Notes
Education
Sacramento City College 2009 — 2014
Business Managment
Cosunmes River College 2010 — 2010
Culinary
Union Mine High School 2005 — 2009
High School Diploma, General Studies
Folsom Lake College 2007 — 2007
Los Rios Community Colleges
Business and Culinary Management
Tavio McAllister's TeleDirect Call Centers Experience January 2012 - May 2014
Job Attentive to detail and committed to success...
Industry Telecommunications
Experience
Estrada Consulting, Inc 2014 - Present
TeleDirect Call Centers January 2012 - May 2014
TeleDirect Call Centers February 2009 - June 2010
TeleDirect Call Centers February 2006 - February 2009
Skills
Microsoft Office, Lead Generation, PPC, Customer Service, Customer Retention, Media Buying, Business Intelligence, Marketing, Microsoft Word, Public Speaking, Direct Marketing, Call Center, PowerPoint, Social Media Marketing, Coaching, Training, Salesforce.com, Data Entry, Business Development, Call Centers, Management, Account Management, Online Advertising, Telemarketing, Mobile Marketing, Microsoft Excel, Customer Acquisition, Customer Satisfaction, Advertising, Sales, Marketing Strategy
Education
California State University-Sacramento 2011 — 2013
Organizational Communication, Communication
Estrada Consulting, Inc 2014 - Present
TeleDirect Call Centers January 2012 - May 2014
TeleDirect Call Centers February 2009 - June 2010
TeleDirect Call Centers February 2006 - February 2009
Skills
Microsoft Office, Lead Generation, PPC, Customer Service, Customer Retention, Media Buying, Business Intelligence, Marketing, Microsoft Word, Public Speaking, Direct Marketing, Call Center, PowerPoint, Social Media Marketing, Coaching, Training, Salesforce.com, Data Entry, Business Development, Call Centers, Management, Account Management, Online Advertising, Telemarketing, Mobile Marketing, Microsoft Excel, Customer Acquisition, Customer Satisfaction, Advertising, Sales, Marketing Strategy
Education
California State University-Sacramento 2011 — 2013
Organizational Communication, Communication
Danielle Estrada's TeleDirect Call Centers Experience November 2010 - Present
Job Customer Service Representative at TeleDirect Call Centers
Industry Telecommunications
Experience
TeleDirect Call Centers November 2010 - Present
Sears Holdings Corporation September 2006 - November 2009
Education
Kaplan University 2006 — 2009
BS, Business Management
TeleDirect Call Centers November 2010 - Present
Sears Holdings Corporation September 2006 - November 2009
Education
Kaplan University 2006 — 2009
BS, Business Management
Vernon Gaddis's TeleDirect Call Centers Experience October 2014 - December 2014
Job Account Manager at TelePacific Communications
Industry Telecommunications
Experience
TelePacific Communications February 2015 - Present
TeleDirect Call Centers October 2014 - December 2014
TeleDirect Call Centers February 2014 - October 2014
TeleDirect Call Centers February 2014 - February 2014
O1 Communications July 2011 - June 2013
Skills
SIP, SIP Trunking, MPLS, VoIP, Troubleshooting, Telecommunications, Ethernet, TCP/IP, Cisco Technologies, Wireless, Networking, Network Engineering, Tcpdump, Wireshark, Nagios, Zenoss, Virtualization, Subnetting, IP Addressing, DNS, Network Security, Data Center, VPN, ISDN, VMware, Call Centers, Customer Support, Microsoft Excel, Microsoft Office, Microsoft Exchange, IT Operations, Network Traffic Analysis, Session Border..., Windows Remote Desktop, CompTIA A+ Certification, Secure CRT, Asset Managment, Microsoft Outlook, PCAP, Packet Capture, ENUM, Acme Packet, GNS3, Network Connectivity, Traceroute, Ghost Imaging, 3C Logic, Visio, Five9, Customer Service
Education
Heald College-Rancho Cordova 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology - Network Security
TelePacific Communications February 2015 - Present
TeleDirect Call Centers October 2014 - December 2014
TeleDirect Call Centers February 2014 - October 2014
TeleDirect Call Centers February 2014 - February 2014
O1 Communications July 2011 - June 2013
Skills
SIP, SIP Trunking, MPLS, VoIP, Troubleshooting, Telecommunications, Ethernet, TCP/IP, Cisco Technologies, Wireless, Networking, Network Engineering, Tcpdump, Wireshark, Nagios, Zenoss, Virtualization, Subnetting, IP Addressing, DNS, Network Security, Data Center, VPN, ISDN, VMware, Call Centers, Customer Support, Microsoft Excel, Microsoft Office, Microsoft Exchange, IT Operations, Network Traffic Analysis, Session Border..., Windows Remote Desktop, CompTIA A+ Certification, Secure CRT, Asset Managment, Microsoft Outlook, PCAP, Packet Capture, ENUM, Acme Packet, GNS3, Network Connectivity, Traceroute, Ghost Imaging, 3C Logic, Visio, Five9, Customer Service
Education
Heald College-Rancho Cordova 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology - Network Security
Jenyfer alvernaz's TeleDirect Call Centers Experience February 2008 - June 2010
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Gunderson Chiropractic 2011 - 2011
TeleDirect Call Centers February 2008 - June 2010
Skills
Ability to handle..., Very efficient and..., Strong attention to..., Ability to ease..., Team oriented with the...
Education
Carrington College California-Sacramento 2011 — 2011
Certification, Massage Therapy/Therapeutic Massage
Heritage Peak Charter School 2004 — 2006
Highschool Diploma
Gunderson Chiropractic 2011 - 2011
TeleDirect Call Centers February 2008 - June 2010
Skills
Ability to handle..., Very efficient and..., Strong attention to..., Ability to ease..., Team oriented with the...
Education
Carrington College California-Sacramento 2011 — 2011
Certification, Massage Therapy/Therapeutic Massage
Heritage Peak Charter School 2004 — 2006
Highschool Diploma
Tiffany Murry's TeleDirect Call Centers Experience 2010 - 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
TeleDirect Call Centers 2010 - 2011
Midtown Medical Center June 2009 - July 2009
Mervyns September 2008 - December 2008
EMH October 2007 - November 2007
Skills
Windows 7, Internet, PowerPoint, Microsoft Word, Access, Adobe Acrobat, Fax, Filing, Word Processing, Venipuncture, Mailroom Operations, Receptionist Duties, Multi-line Phone
Education
Charles A. Jones Career and Education Center 2008 — 2009
Medical Assistant, Medical/Clinical Assistant
Crossroads High School 2002 — 2005
High School Diploma, Regular/General High School/Secondary Diploma Program
TeleDirect Call Centers 2010 - 2011
Midtown Medical Center June 2009 - July 2009
Mervyns September 2008 - December 2008
EMH October 2007 - November 2007
Skills
Windows 7, Internet, PowerPoint, Microsoft Word, Access, Adobe Acrobat, Fax, Filing, Word Processing, Venipuncture, Mailroom Operations, Receptionist Duties, Multi-line Phone
Education
Charles A. Jones Career and Education Center 2008 — 2009
Medical Assistant, Medical/Clinical Assistant
Crossroads High School 2002 — 2005
High School Diploma, Regular/General High School/Secondary Diploma Program
Michael Redmon's TeleDirect Call Centers Experience September 2008 - January 2012
Job Group Processor at Blue Shield of California
Industry Hospital & Health Care
Experience
Blue Shield of California July 2014 - Present
Blue Shield of California August 2013 - Present
Blue Shield of California April 2014 - July 2014
Sight and Sound Audio Visual February 2013 - July 2013
Boomer Medical Clinic November 2012 - December 2012
TeleDirect Call Centers September 2008 - January 2012
Kaplan College 2012 - 2012
Skills
Telephone Skills, Multi-line Phone, Customer Service, Fax, Data Entry, Phone Etiquette, Medical Records, Medical Coding, Sales, 10 Key, Microsoft Office, Medical Office..., Customer Service..., Call Centers, Filing, Medical Terminology, Cashiering, Medical Billing, Cash Register, Vital Signs, Cpr Certified, HIPAA, Training
Education
Kaplan College-Sacramento 2012 — 2012
MOS, Medical Office Assistant/Specialist, 3.95
John F. Kennedy Highschool
Basic Electives
Blue Shield of California July 2014 - Present
Blue Shield of California August 2013 - Present
Blue Shield of California April 2014 - July 2014
Sight and Sound Audio Visual February 2013 - July 2013
Boomer Medical Clinic November 2012 - December 2012
TeleDirect Call Centers September 2008 - January 2012
Kaplan College 2012 - 2012
Skills
Telephone Skills, Multi-line Phone, Customer Service, Fax, Data Entry, Phone Etiquette, Medical Records, Medical Coding, Sales, 10 Key, Microsoft Office, Medical Office..., Customer Service..., Call Centers, Filing, Medical Terminology, Cashiering, Medical Billing, Cash Register, Vital Signs, Cpr Certified, HIPAA, Training
Education
Kaplan College-Sacramento 2012 — 2012
MOS, Medical Office Assistant/Specialist, 3.95
John F. Kennedy Highschool
Basic Electives
Brittany Churchill's TeleDirect Call Centers Experience October 2013 - Present
Job Customer Service Representative at TeleDirect Call Centers
Industry Telecommunications
Experience
TeleDirect Call Centers October 2013 - Present
Target November 2008 - Present
Skills
Customer Service, Cashiering, Business Process, Multi-line Phone, Data Entry
Education
California State University-Sacramento
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
TeleDirect Call Centers October 2013 - Present
Target November 2008 - Present
Skills
Customer Service, Cashiering, Business Process, Multi-line Phone, Data Entry
Education
California State University-Sacramento
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services