Teleperformance Company

Industry: Business process outsourcing company


Teleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,

Teleperformance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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1,774 Teleperformance employees in database. Find out everything there's to know about Teleperformance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Teleperformance Employees

Alysha Davis Alysha Davis Fort Lauderdale, Florida Details
Alysha Davis's Teleperformance Experience November 2010 - June 2014
Job Customer Service Representative at Alorica
Industry Telecommunications
Alorica  February 2015 - Present
First Class AC and Appliance   October 2013 - October 2014
Teleperformance   November 2010 - June 2014
CareVacations, Ltd.   October 2012 - September 2013
American Express  September 2007 - January 2010

Call Centers, Customer Satisfaction, Customer Experience, Microsoft Office, Management, Customer Service, Technical Support, Customer Support, Windows, Avaya, Team Leadership, Troubleshooting, Team Management, BPO, Microsoft Excel, Customer Retention, Networking, Lotus Notes, Windows 7, Outlook, Computer Hardware, Telecommunications, Data Entry, Help Desk Support, Databases, Software Installation, Windows XP Pro, Operating Systems, Microsoft Office 2007, Internet Explorer, XP, Telephone Skills, Teamwork, Software Documentation

Beauty Schools of America-North Miami Beach   2012 — 2013
Pending, Cosmetology/Cosmetologist, General

Felicia Mathis Felicia Mathis Morrow, Georgia Details
Felicia Mathis's Teleperformance Experience April 2004 - February 2005
Job Singer/Songwriter/Graphic Designer/ Administrative/ CEO/Founder at Honeytones Inc.
Industry Entertainment
Total LIfe Changes, LLC  January 2014 - Present
Honeytones Inc.   May 2013 - Present
TeleTech  February 1996 - Present
Teleperformance   April 2004 - February 2005

Customer Service, Writing, Voice Over, Voice Lessons, Sales, Network Specialist, Artistic Vision, Telecommunications, Telephone Skills, Teamwork, Graphic Design, Gospel Music, Customer Experience, Call Centers, Microsoft Excel, Avaya, Technical Support, Troubleshooting, Inbound Marketing, Windows 7, Customer Support, Networking, Computer Hardware, Customer Satisfaction, Data Entry, Help Desk Support, Software Documentation, Customer Service..., Nonprofits, Social Media, Social Networking, Public Speaking, Event Planning, Leadership, Event Management, Singer-songwriter, Songwriting

Full Sail University   2014 — 2017
Music Production

AmeriTech College-Draper   2013 — 2014
Associate's degree, Medical Insurance Specialist/Medical Biller

Albany Technical College   1992 — 1993
Associate's degree, Dental Assisting/Assistant

Shanelle Collins Shanelle Collins Augusta, Georgia Area Details
Shanelle Collins's Teleperformance Experience August 2009 - December 2010
Job Business Owner
Industry Retail
Sugar Me Blu   August 2014 - Present
Golden Harvest Food Bank  May 2014 - Present
MedEx Associates, LLC  October 2011 - December 2013
Teleperformance   August 2009 - December 2010
Sitel  April 2007 - December 2008

Healthcare, Healthcare Management, HIPAA, Employee Relations, Hospitals, Benefits Administration, Employee Benefits, FMLA, Human Resources, New Hire Orientations, Deferred Compensation, Recruiting, Kronos, Performance Management, Applicant Tracking..., Healthcare Information..., Customer Service, Management, Hiring, Payroll, Talent Acquisition, Interviews

Walden University   2012 — 2014
Bachelor, Business Administration

Augusta Institute of Dental Assisting   2011 — 2011
Certificate, Dental Assisting

Sandersville Technical College   2004 — 2006
Associates, Business Administration

Alicia Thompkins Alicia Thompkins Albany, Georgia Area Details
Alicia Thompkins's Teleperformance Experience September 2013 - Present
Job Quality Analysts
Industry Consumer Services
Teleperformance   September 2013 - Present
Teleperformance, USA  May 2013 - September 2013
Teleperformance, USA  January 2013 - May 2013
Odyssey Records   August 2012 - December 2012
Gap Inc.  May 2012 - August 2012
Regal Entertainment Group  December 2006 - August 2009

Leadership, Microsoft Office, Customer Service, Microsoft Excel, Data Entry, Teamwork, PowerPoint

Albany State University   2008 — 2012
B.A., Accounting mojor with minor in Criminal Justice

Coral Reef Senior High   2004 — 2008
High School Diploma, Business and Finance Academy

Tabatha Herron Tabatha Herron Columbus, Ohio Details
Tabatha Herron's Teleperformance Experience October 2011 - March 2013
Job telecommunications
Industry Telecommunications
Restoration Hardware  April 2014 - Present
Teleperformance   October 2011 - March 2013

Call Centers, Customer Experience, Workforce Management, Troubleshooting, Technical Support, Telecommunications, Contact Centers, Customer Satisfaction, Avaya, Team Management, Team Leadership, Customer Service, Windows 7, Outsourcing, Vendor Management, Computer Hardware, Help Desk Support, BPO, Active Directory, Service Delivery

Miami-Jacobs Career College-Columbus   2014 — 2015
certification, Massage Therapy/Therapeutic Massage

Columbus State Community College   2010 — 2015
Associate of Arts (A.A.)

Karena Anderson Karena Anderson Greater Atlanta Area Details
Karena Anderson's Teleperformance Experience January 2011 - September 2013
Job Commercial Account Manager at Comcast Cable
Industry Consumer Services
Comcast Cable  February 2014 - Present
Target  August 2013 - Present
Teleperformance   January 2011 - September 2013
Teleperformance   October 2012 - August 2013
Nordstrom  May 2010 - August 2010
Christ Our Hope Catholic Church   January 2007 - July 2008
Taylor Made Marketing  June 2006 - September 2006

Marketing, Social Media Marketing, Marketing Research, Office Management, Office Administration, Microsoft Office, Typing, 10 Key, Customer Service, Customer Retention, Technical Support, Mobile Devices, Mobile Applications, Information Technology, Retail Sales, Visual Merchandising, Creative Merchandising, Event Planning, Event Management, Musical Theatre, Theatrical Production, Singing, Fine Art, Visual Arts, Custom Decks, Switchboard Operator, Computer Graphics, Information Graphics, Software Installation, Software Documentation

Albany State University   2008 — 2012
Bachelor of Arts (B.A.), Fine/Studio Arts, General

Dekalb Technical College   2006 — 2008
Associate of Arts and Sciences (A.A.S.), Early Childhood Education and Teaching

Aimee Veal Aimee Veal Greater Atlanta Area Details
Aimee Veal's Teleperformance Experience January 2006 - August 2008
Job Customer Service Expert
Industry Telecommunications
SourceHOV  March 2014 - Present
AT&T  July 2012 - Present
N.E.W. Customer Service Companies, Inc   January 2010 - June 2012
Outback Steakhouse  March 2009 - January 2011
Teleperformance   January 2006 - August 2008

Customer Service..., Customer Service, Telecommunications, Food & Beverage, Food Service, Food Safety, Food Industry, Food Preparation, Managed Services, Wireless Broadband, Wireless Networking, Field Technicians, Customer Satisfaction, Customer Retention, Customer Support, Customer Experience, Customer Engagement, Long-term Customer..., Self-driven, Proactive self-starter, Recognition Awards, Award Winner, Internet Services, Organizational Behavior, Collaborative Problem..., Group Development, Technical Training, Loss Prevention, Loss Prevention..., Employee Management, Train Employees, New Hire Training, Scheduling Management, Team-oriented, Self-management, Internet Troubleshooting, Remote Troubleshooting, Cash Handling Experience, Call Centers, Call Logging, Call Routing, Routers, Cisco Routers, Home Networking, Internet Security, Telephone Reception, Teamwork, Team Leadership, Dependable Team Player, Technical Leadership

Albany State University   2004 — 2008
Speech and Theatre

Westlake High School   2002 — 2004
Diploma, General Studies

Everest Institute-Jonesboro
Massage Therapy/Therapeutic Massage

Rolando Andrés Valenzuela Amaya Rolando Andrés Valenzuela Amaya Leawood, Kansas Details
Rolando Andrés Valenzuela Amaya's Teleperformance Experience June 2010 - November 2012
Job Estudiante de Master en Innovación Empresarial y Dirección de Proyectos
Industry Telecommunications
epay, a Euronet Worldwide Company  November 2012 - August 2014
Teleperformance   June 2010 - November 2012
Teleperformance   December 2009 - June 2010

Telecomunicaciones, Call Center, Tecnología de Cisco, Cisco UCCX, Solución de problemas, Juniper Networks, Certificación CCNP, Avaya Site..., Gestión de proyectos, Gestión de la innovación, Cisco VoIP, Scrum, Tecnologías Avaya, Seguridad de red, Active Directory, Windows Server, CCNA, Microsoft Office

Mondragon Unibertsitatea   2014 — 2015
Master's degree, Innovación Empresarial y Dirección de Proyectos

Universidad Don Bosco   2008 — 2012
Ing. en Computación, Gestión de la Calidad

Jenna Thrasher Jenna Thrasher Saint Paul, Minnesota Details
Jenna Thrasher's Teleperformance Experience August 2009 - December 2012
Job Financial Aid Coordinator at ITT Technical Institute
Industry Higher Education
ITT Technical Institute  December 2012 - Present
Teleperformance   August 2009 - December 2012
Massage Envy  November 2007 - April 2009

Call Centers, Customer Satisfaction, Customer Service, Account Management, Recruiting, Sales, Customer Experience, Customer Retention, Team Leadership, Management, Microsoft Office, CRM, Student Financial Aid, Teamwork, Time Management, PowerPoint

Regency Beauty Institute-Burnsville   2006 — 2007
Diploma, Cosmetology/Cosmetologist, General

Eastview High School   2003 — 2006

Shannon Nickie Herrod Shannon Nickie Herrod Salt Lake City, Utah Details
Shannon Nickie Herrod's Teleperformance Experience August 2008 - November 2008
Job Scanner at Foresight Digital and Engineering Student
Industry Information Services
Foresight Digital   August 2014 - Present
Sutter Health  March 2014 - June 2014
Walgreens  December 2013 - March 2014
Conroy Simberg Ganon  May 2013 - November 2013
Walgreens  2004 - 2012
Teleperformance   August 2008 - November 2008

Photo processer..., Therapeutic Massage, Windows & Mac operating..., Office 2010, Typing, Business Ethics, Multi-tasked, Technical Support, Customer Service, Multi-line Phone, iWork, Cash-handling, Manage Photo Lab, Cashiers, Chair Massage, Deep Tissue Massage, Order Management, Reflexology, CompTIA A+ Certification, Cash Handling Experience, Phone Etiquette, Planograms, Data Entry, Computer Repair, AS400 system, Medical Terminology, Delegation, Ten Key, Organization &..., Human Anatomy, Spreadsheets, Mac OS, General Office Skills, Keynote, Highly detail oriented, Filing, Firefox, Ballroom Dance, Waltz, Crochet

Salt Lake Community College   2014 — 2016
Associate of Pre-Engineering, Mechanical Engineering

Eagle Gate College-Salt Lake City   2009 — 2010
Certificate, Massage Therapy/Therapeutic Massage

Salt Lake Community College   2002 — 2007
Associate's degree, General Studies

Daniel Garcia-Vazquez Daniel Garcia-Vazquez Dallas/Fort Worth Area Details
Daniel Garcia-Vazquez's Teleperformance Experience February 2010 - September 2011
Job BBA, CPT, Entrepeneur
Industry Health, Wellness and Fitness
'Self-Employed'   August 2015 - Present
LeaderHunters   December 2014 - April 2015
LeaderHunters   August 2014 - December 2014
Instituto de Sistemas Administrativos y Computacionales de Monterrey   March 2014 - June 2014
GMSA   May 2013 - November 2013
Baker & McKenzie  December 2012 - April 2013
Nutec Fibratec   September 2011 - December 2012
Teleperformance   February 2010 - September 2011

Leadership, Teamwork, Health and Fitness, Human Resources, Management, Negotiation, Customer Service, Team Leadership, Social Skills, Talent Scouting, Discipline, English-Spanish, Microsoft Office, Non-profit..., SAP, Restaurant Management, Sales, Self-driven, Credit Analysis, Collections, Spanish, Leadership Development, English, Social Networking, Spanish-speaking, Strategic Planning, Consulting, Business Strategy

Universidad Valle del Bravo   2005 — 2009
Lienciatura, Administracion de Empresas

Universidad de Monterrey   2008 — 2008
Semestre de Movilidad Académica, Enero - Mayo 2008

Olivia Kirk Olivia Kirk Augusta, Georgia Details
Olivia Kirk's Teleperformance Experience January 2011 - August 2011
Job Sales Consultant at Acura of Augusta
Industry Information Services
Jim Hudson Lexus Augusta   January 2015 - Present
Acura of Augusta  August 2014 - December 2014
ADP, Inc  August 2012 - July 2014
Teleperformance   January 2011 - August 2011
ERS Convergent   August 2010 - January 2011

ADP Payroll, Payroll, Customer Service, Sales, Benefits Administration, Human Resources, Employee Benefits, Time & Attendance, Account Management, Employee Relations, Microsoft Office, Microsoft Excel

Miller-Motte Technical College   2015 — 2017
Associate of Science (AS), Electronic Health Records

Augusta Technical College   2014 — 2016
Associate of Science, Business Administration

Virginia College-Augusta   2010 — 2012
Certified Master Stylist, Cosmetology/Cosmetologist, General

Hedi Moalla Hedi Moalla San Jose, California Details
Hedi Moalla's Teleperformance Experience November 2004 - May 2005
Job Student at De Anza College
Industry Computer Software
Orange Tunisie   March 2010 - January 2013
El Teatro   February 2010 - March 2010
MTAC le Progrès   December 2008 - September 2009
Stream  June 2007 - December 2007
Teleperformance   November 2004 - May 2005

Telecommunications, Customer Service, Data Structures, Business Development, C++, Java, VoIP, 3G, Mobile Devices, GSM, IP, Team Management, CRM, VAS, GPRS, TCP/IP, Call Centers, Cloud Computing, Key Performance..., Product Marketing, 2G, MPLS, Shell Scripting, Business Analysis, Unix, NetBeans, Political Geography, Geography, Bash

DeAnza College   2013 — 2016
Computer Science

Century School of Languages   2013 — 2013
Certificate, Intensive English

Université de La Manouba   2005 — 2007
Cinéma et techniques télévisuelles

Ecole Primaire Privée Chevreul   1988 — 1994

Anna Lemus Anna Lemus Salt Lake City, Utah Details
Anna Lemus's Teleperformance Experience September 2002 - July 2003
Job General Manager at New Horizon Landscape
Industry Legal Services
New Horizon Landscape  September 2009 - Present
Wells Fargo  June 2004 - May 2010
Teleperformance   September 2002 - July 2003

Eagle Gate College-Salt Lake City   2012 — 2013
Associate's degree, Paralegal

Marc HOUESOU Marc HOUESOU Montreal, Canada Area Details
Marc HOUESOU's Teleperformance Experience September 2004 - February 2006
Job MédiathécaireGestionnaire de l'Information , RadioCanada Président CICA Documents Management CICAdm
Industry Government Administration
CICA Documents Management CICAdm   July 2008 - Present
Radio-Canada  February 2006 - Present
Radio-Canada  February 2006 - Present
Teleperformance   September 2004 - February 2006
Musée des Maitres et Artisans du Quebec   January 2004 - April 2004
Innovations et Réseaux pour le Développement   June 2002 - September 2002
Institut Régional de santé Publique   January 2002 - June 2002
Institut Régional de santé Publique   January 2002 - June 2002
African School of Heritage   September 2000 - December 2001

Information Management, Content Management, Project Management, Information Architecture, Web 2.0, Research, Management, Knowledge Management, Project Planning, French, Microsoft Office, English

La Cité Collegiale Ottawa   2009 — 2010
Project Management Certificate, Project Management

   2002 — 2004
M.a, Museologie

   1998 — 2001
DTS, Sciences de l'Information

Université de Montréal
M.S.I. Information Sciences, Information Sciences

Mystee Dudley Mystee Dudley Columbus, Ohio Details
Mystee Dudley's Teleperformance Experience November 2011 - Present
Job Customer Service Representative
Industry Telecommunications
Teleperfomance   September 2012 - Present
Teleperformance   November 2011 - Present
Tailored Management  January 2013 - March 2013
Heavenly Kids Center For Learning   February 2009 - May 2011
Heavenly Kids Center For Learning   February 2009 - March 2011
Law Offices of Kevin Kurgis   July 2007 - February 2009
Law Offices of Kevin Kurgis   July 2007 - February 2009

Training, Hands-on Training, Supervising, Customer Service, Customer Satisfaction, Microsoft Word, Receptionist Duties, Management, Time Management, Teaching, Administering, Testing, Appointment Scheduling, Interviews, Employee Training, Customer Experience, Call Centers, Call Center Development, Fax, Customer Retention, Software Documentation, Multi-line Phone, Process Scheduler, Telephone Skills, Policy, Data Entry, Filing, Customer Support, Access

Paul Mitchell School of Columbus   2011 — 2011

The Ohio Academy Paul Mitchell Partner School-Columbus   2011 — 2011
Cosmetology License, Cosmetology/Cosmetologist, General

Columbus State Community College   2009 — 2011
Associate of Arts

Marion-Franklin High School   2004 — 2008
High School Diploma, HS diploma

Columbus State Community College
Associate of Arts (A.A.), Associate of Arts

Jesse Farris Jesse Farris Saint Petersburg, Florida Details
Jesse Farris's Teleperformance Experience 2011 - 2012
Job IT Professional
Industry Information Technology and Services
Teleperformance   2011 - 2012

IT Operations, IP Networking, Cisco Networking, Call Centers, Windows 7, Windows XP, Linux

Abilene Christian University   2002 — 2008
Computer Science/Business Interdisciplinary, IT

Tamia Zambrana Tamia Zambrana Grand Rapids, Michigan Details
Tamia Zambrana's Teleperformance Experience January 2015 - March 2015
Job Cosmetologist
Industry Cosmetics
Teleperformance   January 2015 - March 2015
Tranquility Beauty Salon   March 2013 - January 2015

Hair Care, Hair Cutting, Hair Extensions, Beauty Industry, Waxing, Perming, Relaxers, Updos, Braiding, Twist, Customer Service, Data Entry, Receptionist Duties, Payments

Empire Beauty School-Michigan   2011 — 2012
License of Michigan, Cosmetology/Cosmetologist, General

Caroline McCutcheon Caroline McCutcheon Boise, Idaho Details
Caroline McCutcheon's Teleperformance Experience 2007 - 2008
Job Telecommunications Professional
Industry Telecommunications
WDS  2008 - 2013
Teleperformance   2007 - 2008

Customer Service, Microsoft Office, Telecommunications, Schedules, Coaching, Employee Recognition, Project Coordination, Analytics, Interviews, Written & Oral..., Team Building, Workshop Facilitation, Training Facilitation, Organizing Meetings, Technical Support, Sales

Milan Institute-Boise   2007 — 2008
Medical/Clinical Assistant

Tee Jay Macapagal Tee Jay Macapagal Greater Boston Area Details
Tee Jay Macapagal's Teleperformance Experience June 2013 - June 2014
Job VP of Operations at Aspire Lifestyles
Industry Telecommunications
Aspire Lifestyles  2014 - Present
Teleperformance   June 2013 - June 2014
Aspire Lifestyles  2014 - 2014
West Corporation  July 2011 - February 2012
West Corporation  May 2010 - July 2011
West Corporation  January 2009 - May 2010
West Corporation  August 2006 - January 2009
West Corporation  March 2006 - August 2006

Call Center..., Start-ups, Workforce Planning, Sales Management, People Skills, people, Customer Service..., Training Management, Executive Reporting, Client Development, Office Management, Master Scheduling, Leadership, Management, Human Resources, Program Management, Technical Support, Call Centers

Adamson University   2001 — 2006
Bachelor’s of Science, Computer Engineering

St. Augustine Academy   1996 — 2001

Rachel Pointer Rachel Pointer Columbus, Ohio Details
Rachel Pointer's Teleperformance Experience May 2009 - October 2009
Job Freelance Writer, Tech Support Specialist
Industry Entertainment
TerrorFest   2011 - 2011
Teleperformance   May 2009 - October 2009

Typing, Computers, Writing, Creativity, Compassion, Friendly Personality, People Skills, Reading Comprehension, Editing, Creative Writing, Acting, Film

The Ohio Academy Paul Mitchell Partner School-Columbus   2013 — 2014

McClintock High School   2005 — 2007

Breanna Weathers Breanna Weathers Columbia, South Carolina Details
Breanna Weathers's Teleperformance Experience July 2012 - November 2012
Job at
Industry Accounting
DMGVBO   September 2014 - Present
Allen University  August 2010 - August 2014
Teleperformance   July 2012 - November 2012
BI-LO, LLC  January 2007 - May 2008

Microsoft Office, QuickBooks, Accounts Payable, Accounts Receivable, Income Tax, Income Statement, Cost Accounting, Bookkeeping, Microsoft Excel, Telephone Skills, Event Planning

Kaplan University-Davenport Campus   2015 — 2017
Master of Science (M.S.), Accounting

Allen University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting

Wando High School   2006 — 2009
high school, Accounting and Business/Management

Stanley Reed Stanley Reed Columbia, South Carolina Details
Stanley Reed's Teleperformance Experience May 2006 - August 2007
Job Security and Investigations Professional
Industry Security and Investigations
South Carolinas department of corrections   May 2012 - Present
Clarion Hotel  July 2008 - January 2012
Teleperformance   May 2006 - August 2007

Physical Security, Security Operations, Security, Security Training, Close Protection, Personal Protection, Firearms

Allen University   2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General

Francis Marion University   2006 — 2008
Bachelor of Arts (BA), Art/Art Studies, General

Iris Joanna Gutierrez Saenz Iris Joanna Gutierrez Saenz Washington, District Of Columbia Details
Iris Joanna Gutierrez Saenz's Teleperformance Experience February 2014 - January 2015
Job Professional consultant in the context of international business en ORIENS
Industry International Trade and Development
ORIENS International Business Consulting   February 2015 - Present
Teleperformance   February 2014 - January 2015

BA in international..., trade certificate in..., trade certificate total..., trade certificate Local..., Estrategia de..., Comunicaciones de..., Negociación, Gestión de riesgos, Liderazgo, Inglés, Administración y..., Estrategia empresarial, Plan de negocio, Dirección y desarrollo...

Universidad Tecmilenio   2010 — 2015
Licenciatura en comercio internacional, Business

Copenhagen Business School   2012 — 2014
Licentiate degree, Marketing

Aleathea Levias Aleathea Levias Albany, Georgia Details
Aleathea Levias's Teleperformance Experience January 2003 - June 2006
Job Senior Systems Analyst at Sutherland Global
Industry Information Technology and Services
Apollo Health Street  February 2008 - Present
Procter & Gamble  June 2006 - August 2008
Teleperformance   January 2003 - June 2006

Active Directory, Troubleshooting, Windows 7, Technical Support, Windows XP, Windows Server, Servers, Software Documentation, Microsoft Exchange, Citrix, Visio, ITIL, Microsoft SQL Server, Help Desk Support, Operating Systems, DHCP, VMware, DNS, SharePoint, Network Administration, Business Analysis, System Administration, Training, Leadership, Call Centers

Albany Technical College   2001 — 2002
Diploma, Computer Information Systems, 3.4

Albany Technical College
Certification, Supply Chain Management, 4.0

Albany Technical College
Associates, Business Logistics Management, 3.9

Rachel Hanna Rachel Hanna New York, New York Details
Rachel Hanna's Teleperformance Experience July 2012 - July 2013
Job BarristeratLaw
Industry Law Practice
The Kilkenny Group   August 2014 - February 2015
E A Hanna Dental Surgery   May 2014 - August 2014
Teleperformance   July 2012 - July 2013

Writing, Research, Legal Research, Time Management, Microsoft Office, Customer Service, Negotiation, Management, Public Speaking, Leadership, Sales, Microsoft Excel

The Honorable Society of King's Inns   2013 — 2014
Master's Degree, Law, Barrister at Law

Trinity College, Dublin   2008 — 2012
Bachelor's Degree, Law LL.B, 2.1

Sacred Heart Grammar School   2001 — 2008
High School, AAAA

Daniela Rojas Vela Daniela Rojas Vela Spring, Texas Details
Daniela Rojas Vela's Teleperformance Experience May 2007 - September 2007
Job Salesperson
Industry Cosmetics
Dermalactives   May 2014 - Present
Consolidated Graphics  September 2013 - February 2014
Marinoil Servicios Marítimos   March 2012 - October 2012
ROVESA   October 2011 - February 2012
Cooper Producciones   June 2010 - December 2010
Freelance  2009 - 2010
Sinergica   July 2008 - February 2009
Ocean Shipping Services   September 2007 - January 2008
Teleperformance   May 2007 - September 2007

Illustrator, Graphic Design, Photoshop, Logo Design, Graphics, InDesign, Advertising

Universidad del Noreste   2007 — 2011
Graphic Design, Graphic Design

Karen Joy Vega Karen Joy Vega Santa Maria, California Details
Karen Joy Vega's Teleperformance Experience January 2011 - June 2012
Job Customer Support
Industry Financial Services
TransUnion  September 2015 - Present
TransUnion  May 2014 - September 2015
Teleperformance   January 2011 - June 2012
Teleperformance   June 2008 - December 2010
Cyber City Teleservices  October 2007 - June 2008
Pizza Hut  June 2005 - May 2006

Customer Satisfaction, Call Centers, Customer Service, Quality Assurance, Credit Cards, Interpersonal Skill, Communication Skills, Close Attention to..., Cash Handling Experience, Flexible to Change, Computer Proficiency, Telecommunications, Microsoft Office, Customer Experience

University of Southeastern Philippines   2002 — 2007
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering

Notre Dame of Kidapawan College   1997 — 2001
High School, High School/Secondary Diplomas and Certificates

Vangie Jordan Vangie Jordan Sasser, Georgia Details
Vangie Jordan's Teleperformance Experience June 2009 - April 2010
Job Student at Albany State University
Industry Medical Practice
n/a  CNASuwannee Medical PersonnelMarch 2012 - Present
Strategic Business Solutions  November 2011 - Present
Teleperformance   June 2009 - April 2010
Palmyra Nursing Home  December 2007 - May 2008

Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teamwork, English

Albany State University   2013 — 2017
In the process of, Registered Nursing/Registered Nurse

Albany Technical College   2008 — 2011
Allied Health, Allied Health and Medical Assisting Services

Jason Modeste Jason Modeste Pompano Beach, Florida Details
Jason Modeste's Teleperformance Experience September 2008 - September 2011
Job Truck Driver at Niagara Bakery Goods
Industry Telecommunications
Niagara Bakery Goods   July 2014 - Present
OTR Driving   May 2014 - July 2014
AT&T  2011 - 2013
Teleperformance   September 2008 - September 2011
PPI Marketing   June 2007 - July 2007

Sales, Software Installation, Customer Service, Over 63 wpm typing..., Professional Phone..., Computer Hardware, Cable Television, IP Phones, Premise Wiring, Data Wiring, Telecommunications, Equipment Installation, Field Installation, Warehousing, DOT regulations, Smith System Certified, CDL Class A

Alcorn State University   2005 — 2006
none, undecided

Waukegan High School   2003 — 2005

Marina Boyko Marina Boyko Dallas/Fort Worth Area Details
Marina Boyko's Teleperformance Experience January 2001 - August 2004
Job Business Planner at Texas Instruments
Industry Semiconductors
Texas Instruments  April 2013 - Present
Samsung Telecommunications America  December 2011 - Present
Nokia Mobile Phones  November 2010 - December 2011
Nokia Mobile Phones  March 2007 - November 2010
MeadWestvaco  October 2004 - March 2007
Teleperformance   January 2001 - August 2004

Product Management, Product Marketing, Cross-functional Team..., Telecommunications, Team Leadership

University of Phoenix Dallas   2005 — 2008
MBA, Business Administration

Abilene Christian University   1999 — 2003
BA, International Studies

John Tupper John Tupper Fort Lauderdale, Florida Details
John Tupper's Teleperformance Experience July 2010 - February 2011
Job Retail Merchandiser at Acosta
Industry Retail
Acosta Sales & Marketing  September 2012 - Present
Macy's  October 2014 - February 2015
Teleperformance   July 2010 - February 2011
Museum of Discovery- Explore Store   November 2009 - June 2010
MovieStop  May 2008 - October 2009
Alliance Entertainment  April 2006 - May 2008
Media Play  May 2005 - February 2006
Heritage Christian Services  October 2004 - May 2005
Hollywood Video  September 2001 - September 2004
Waves Music   June 1999 - October 2001

Training, Merchandising, Recruiting, Retail, Sales, Team Building, Marketing, Coaching, Advertising, Customer Service, Inventory Control, Sales Management, Visual Merchandising, Social Networking

New School of Radio and Television   1990 — 1990
Licentiate degree, Radio and Television

Mexico High School High School   1986 — 1990
Diploma General High School, Curriculum

Kenyon Kersh Kenyon Kersh Leesburg, Georgia Details
Kenyon Kersh's Teleperformance Experience November 2002 - June 2003
Job Support Center Manager at Sutherland Global Services
Industry Hospital & Health Care
Sutherland Global Services  March 2013 - Present
Apollo Health Street  June 2007 - March 2013
Apollo Health Street  June 2004 - June 2007
Apollo Health Street  June 2003 - June 2004
Teleperformance   November 2002 - June 2003
Teleperformance   June 2002 - November 2002
Teleperformance   May 2002 - June 2002

Windows 7, Incident Management, Customer Satisfaction, Technical Support, Troubleshooting, Call Center, Help Desk Support, Vendor Management, Sla, SharePoint, Service Desk, IT Service Management, IT Operations, Call Centers, Networking

Albany Technical College   2001 — 2002
Diploma, Computer Information Systems

Albany Technical College   1999 — 2001
Diploma, Marketing Management

Hassan El-Tantawi Hassan El-Tantawi Austria area Details
Hassan El-Tantawi's Teleperformance Experience 2008 - 2009
Job Translator at Diakonie Austria
Industry Public Relations and Communications
Diakonie Austria   January 2012 - Present
Teleperformance   2008 - 2009
Iranian cultural Centre   January 2005 - August 2008

Translation, Proofreading, Technical Translation, Editing, Linguistics, Localization, Interpreting, Foreign Languages, Language Services, Multilingual, Press Releases, Trados, Arabic, Intercultural...

Ain Shams University   2003 — 2005
Instant Translation Diploma, Persian-Arabic Translation

Mansoura University   1999 — 2003
Bachelor's degree, Oriental studies-Languages

Tosha Welch Tosha Welch Albany, Georgia Area Details
Tosha Welch's Teleperformance Experience November 2007 - April 2008
Job Computer Service Technician at Self Employed Information Technology and Services
Industry Computer Hardware
Self Employed - Information Technology and Services  May 2007 - Present
Fred's Discount Stores   February 2010 - May 2010
Winn Dixie Stores  November 2009 - February 2010
Teleperformance   November 2007 - April 2008

Microsoft Office, Photoshop, Microsoft Word, Microsoft Excel, Windows, English, PowerPoint, HTML, Customer Service, Testing, Java, Outlook, Quality Assurance, Research, 3D Studio Max, Software Documentation

Ashford University   2010 — 2010
Entrepreneurship/Entrepreneurial Studies

Albany Technical College   2002 — 2003
Diploma, Drafting and Design Technology/Technician, General

Albany Technical College   2002 — 2003
Certificate, Drafting and Design Technology/Technician, General

Worth County High   1997 — 2001
GED, General Studies

Nemi Azorbo Nemi Azorbo Toronto, Canada Area Details
Nemi Azorbo's Teleperformance Experience July 2010 - May 2011
Job Marketing; Public Relations; Promotions; Branding Entrepreneur; Social Media Consulting
Industry Management Consulting
Vicinity - Rewards Company by Rogers  July 2015 - Present
Appco Group  February 2014 - June 2015
University of Toronto  October 2013 - February 2014
Republiq Group LLC   July 2012 - February 2014
GroundZeroMGMT   January 2010 - February 2014
S & P Data  July 2012 - November 2013
Gidilounge Radio   December 2010 - January 2013
Teleperformance   July 2010 - May 2011
Teleperformance   August 2009 - July 2010
Teleperformance   August 2008 - August 2009

Social Media, Social Media Marketing, Promotions, Public Relations, Management Consulting, Customer Service, Data Analysis, Press Releases, Project Planning, Project Coordination, Project Implementation, Competitive Analysis, Blogging, Market Research, Training, Entrepreneurship, Digital Marketing, Research, Entertainment, Program Management, Project Management, Workforce Management, Management

University of Toronto
English; Political Science

Ahmadu Bello University
Civil Law

Christ The King College, Gwagwalada, Abuja

Naoufal Nadir Naoufal Nadir Montreal, Canada Area Details
Naoufal Nadir's Teleperformance Experience December 2011 - May 2012
Job Résponsable du projet de la sécurisation des machines chez la ville de Montréal
Industry Maritime
Ville de Montréal  May 2015 - Present
Ecole Polytechnique de Montreal  January 2013 - Present
Teleperformance   December 2011 - May 2012
Peter doehle schiffahrts-kg   October 2005 - November 2010

Engineering, Matlab, AutoCAD, Catia, Microsoft Office, EES

Ecole Polytechnique de Montreal   2012 — 2015
Bachelor's degree, Mechanical Engineering, in progress

Odessa State Academy of Refrigeration   2009 — 2011
Baccalaureat, refrigiration

Odessa National Maritime Academy   2002 — 2009
Maitrise, Navigation

Aamir Altaf Aamir Altaf Toronto, Canada Area Details
Aamir Altaf's Teleperformance Experience October 2014 - September 2015
Job Wireless Associate at Rogers Communications
Industry Management Consulting
Rogers Communications  May 2015 - Present
Teleperformance   October 2014 - September 2015
Vision Travel Solutions  January 2015 - May 2015
Aon Hewitt  December 2012 - June 2014
TridentGroup India   April 2012 - July 2012
Google  December 2011 - April 2012
Mathematical Sciences Foundation   May 2009 - June 2009

Analysis, Data Analysis, Microsoft Excel, Microsoft Office, Project Management, SQL, SAS Base, Compensation & Benefit, Management, English, HTML, SAS E-Miner, Tableau, Microsoft Word, Windows, Research, Strategic Planning, Financial Analysis, PowerPoint, Customer Service, Public Speaking, Analytics, Business Analysis, Team Management, Market Research, Outlook, Budgets, Negotiation, Teaching, Photoshop, Marketing Strategy, Executive Compensation..., Deferred Compensation

Centennial College School of Business   2015 — 2016
Post Graduate Certificate, Project Management

George Brown College   2014 — 2015
Post Graduate Certificate, Analytics and Business Intelligence CGPA 3.7

Hindu College   2008 — 2011
Bachelor of Science, Mathematics (Honors)

Tyndale Biscoe School   2007 — 2008
Senior Secondary, Science

Don Barnhart Don Barnhart Galion, Ohio Details
Don Barnhart's Teleperformance Experience March 2004 - June 2008
Job Supervisor I of ASCS operations at STARTEK
Industry Outsourcing/Offshoring
STARTEK  August 2009 - Present
Teleperformance   March 2004 - June 2008

Leadership Development, LEAP, Microsoft Excel, Microsoft Office, Microsoft Word, Real-time Control..., eWFM, Windows, PowerPoint, Goal Analysis, BPO, Customer Service, Customer Satisfaction, Customer Retention, Technical Support, Billing Systems, Telegence, Team Building, Call Centers, Leadership, Vendor Management

Tri-Rivers Career Center   1997 — 2000
Information Technology

The Ohio State University

Robert Navarro Robert Navarro Austin, Texas Details
Robert Navarro's Teleperformance Experience May 2009 - November 2009
Job Contact Center Operation Analyst Apple Inc.
Industry Information Technology and Services
Apple  June 2014 - Present
Peak Systems - Texas  August 2013 - Present
Volt Technical Resources  September 2013 - June 2014
Sutherland Global Services  November 2009 - June 2013
Teleperformance   May 2009 - November 2009
Dell  February 2006 - May 2009
Pacific Internet   June 2003 - December 2005

Computer Repair, Computer Hardware, Computer Proficiency, Computer Network..., Microsoft Office, Linux, Mac OS, Web Design, HTML scripting, Adobe Acrobat, Photoshop, Photography, Customer Service, Customer Oriented, Customer Support, Sales Management, Team Leadership, Technical Leadership, Cisco Routers, Hardware Support, Hardware Diagnostics, Wireless Networking, Network Security, Leadership Development, Technical Support, Call Centers, Hardware, Help Desk Support, IT Service Management, Process Improvement, Service Delivery, Team Management, Troubleshooting, Vendor Management

Technological Institute of the Philippines   1998 — 2002
Bachelor's degree, Electrical, Electronics and Communications Engineering

LaShonda Freeman LaShonda Freeman Augusta, Georgia Details
LaShonda Freeman's Teleperformance Experience March 2011 - June 2011
Job Office Specialist at Georgia Regents University
Industry Higher Education
Georgia Regents University  September 2011 - Present
Teleperformance   March 2011 - June 2011
Georgia Department of Public Health  June 2010 - December 2010

Ashford University   2012 — 2014
Master of Arts (M.A.), Organizational Leadership, Human Resource Management

Albany State University   2006 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Allen Bozeman Allen Bozeman Dallas/Fort Worth Area Details
Allen Bozeman's Teleperformance Experience September 2014 - October 2014
Job Physician Consultant at Maxim Physician Resources
Industry Human Resources
Maxim Physician Resources  July 2015 - Present
1845 Oil Field Services  December 2014 - January 2015
FedEx Ground  October 2014 - December 2014
Teleperformance   September 2014 - October 2014
Eligibility Consultants Inc   July 2014 - September 2014
The Seed Company  September 2011 - December 2013
Mercer  January 2008 - April 2010
Milliman  May 2006 - December 2007
Oak Cliff Bible Fellowship  October 2001 - March 2006

Southwestern Baptist Theological Seminary   2002 — 2006
Master of Arts (M.A.), Missiology - Missions/Missionary Studies

Alabama Agricultural and Mechanical University   1992 — 1998
Bachelor's degree, Business Administration and Management, General

Prattville High School   1989 — 1992
Diploma, Business Management

EBONY BLAKE EBONY BLAKE Wrens, Georgia Details
EBONY BLAKE's Teleperformance Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Sitel  April 2011 - May 2012
Teleperformance   2012 - 2012

Customer Service..., Corrections, Sociability, Learnability, Multi-tasked, Dependable Team Player, Positivity

Sandersville Technical College   2008 — 2010

DaJuan Harris DaJuan Harris Pompano Beach, Florida Details
DaJuan Harris's Teleperformance Experience August 2009 - June 2015
Job Technical Support Engineer at Teleperformance
Industry Telecommunications
Teleperformance   August 2009 - June 2015
Ramada Hotel Group   February 2009 - April 2009
Krogers  April 2005 - March 2006

Microsoft Office, Technical Support, Windows, Android, iOS, Computer Hardware, HTML, HTML5, JavaScript, CSS

ATI Career Training Center-Oakland Park   2008 — 2009
Occupational Associate's, Information Technology

Columbus Alternative   2004 — 2008
High School

Pavel Romanov Pavel Romanov Toronto, Canada Area Details
Pavel Romanov's Teleperformance Experience July 2010 - July 2011
Job Network Administrator at Vitran Express
Industry Information Technology and Services
Vitran Express  June 2012 - Present
Simpressions  January 2012 - April 2012
Teleperformance   July 2010 - July 2011
JSC Holding MRSK, subsidiary JSC "IDGC of Center and Volga Region"   2005 - 2010

Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Windows Server, Operating Systems, Active Directory, Troubleshooting, Network Administration, LAN, WAN, VPN, TCP/IP, DNS, DHCP, VMware, VMware ESX, Virtualization, Firewalls, Servers, Hardware, IT Service Management, ITIL, Service Delivery, Support Services, Incident Management, Change Management, Release Management, Windows, SharePoint, Software Installation, Deployment, Computer Hardware, Documentation, Problem Analysis, Problem Solving, Desktop Support, End User Training, End User Support, Software Documentation, Technical Support, Networking, Laptops, Microsoft Exchange

Vladimir State University
Bachelor’s Degree in Electrical Engineering and Information Technology

Koerber College
Diploma, Management

Moscow State University of Economics, Statistics and Informatics (MESI) 
Bachelor's degree

Kurt Scheller Gerardin Kurt Scheller Gerardin Astoria, New York Details
Kurt Scheller Gerardin's Teleperformance Experience November 2003 - May 2006
Job IT Mgmt and Social Media Trillingual Professional
Industry Information Technology and Services
(USTA) United States Tennis Association   June 2015 - Present
Educational Testing Service (ETS)   March 2015 - Present
Appen  March 2015 - July 2015
Atos  July 2010 - September 2014
Siemens  March 2010 - July 2010
Siemens  April 2006 - March 2010
Teleperformance   November 2003 - May 2006

Microsoft Office, Project Management, IT Service Management, Managed Services, PMP, IT Outsourcing, Active Directory, Hardware, Windows 7, Recursos de BMC, Project Management..., Citrix, BMC Remedy, Software, Troubleshooting, Portuguese, English, PMI, Hotmail, Operating Systems, Service Desk, Service Coordination, HTML, Macromedia, Adobe Director, Flash Animation, Lotus Notes, Photoshop, 3D Studio Max, MS Project, Premiere, Illustrator, Internet Explorer, Mozilla, Google+, Nagios, castle rock, Microsoft Excel, PowerPoint, Access, JavaScript, Outlook, JIRA, SharePoint, ITIL, Management, Team Leadership, Service Delivery, Technical Support, Telecommunications

Universidad del Museo Social Argentino   2003 — 2008
Bachelor's Degree in Audiovisual Communication, Bachelor's Degree in Audiovisual Communication

Universidad de Belgrano   2001 — 2003
Technicature in Multimedia Systems, Technicature in Multimedia Systems

Colegio Lincoln Hall   1986 — 1998
Billingual Graduate (Primary and Secondary), Billingual Graduate (Primary and Secondary)

Courtney Meade Courtney Meade Columbus, Ohio Details
Courtney Meade's Teleperformance Experience January 2008 - December 2010
Job Assistant Manager
Industry Food & Beverages
Roosters Inc   July 2014 - Present
Roosters Inc   December 2012 - July 2014
Teleperformance   January 2008 - December 2010

Customer Service, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Retail, Training, New Business Development, Sales Management, Merchandising, Quality Assurance, PowerPoint, Strategic Planning, Leadership, Marketing Strategy, Social Media, Inventory Management, Team Leadership, Time Management, Customer Satisfaction, Operations Management, Team Management, Business Strategy, Social Media Marketing, Budgets, Social Networking, Business Development, Coaching, Food, Analysis, Performance Management, Business Analysis, Management, Product Development, Teamwork, Account Management, Quality Management, Public Speaking, Business Process..., Call Centers, Continuous Improvement, Customer Experience, Payroll

Kent State University   2007 — 2008

Career and Technology Education Centers of Licking County
High school diploma

Jean Maldonado Jean Maldonado Miami/Fort Lauderdale Area Details
Jean Maldonado's Teleperformance Experience October 2008 - February 2009
Job President at 9 Letter Studios, Inc.
Industry Media Production
9 Letter Studios, Inc.   September 2014 - Present
TransUnion  April 2013 - Present
CopyScan Inc., recordSHRED, Inc., Accurate Data Storage, Inc.   October 2009 - June 2012
Teleperformance   October 2008 - February 2009
KAMM Consulting  September 2007 - October 2008
Beautiful Mailbox Company   February 2007 - September 2007
United States Air Force  August 2006 - December 2006

Voiceovers, Voice Over, Voice Acting, Audio Editing, Audio Post Production, Professional Audio, VO, Narrator, Advertising, Digital Media, Graphic Design, Video Production, Social Media, Photoshop, Video, Commercials, Social Media Marketing, Leadership, Multimedia, Project Management

ATI Career Training Center-Fort Lauderdale   2007 — 2008
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician

Dillard High School   2002 — 2006
Associates Degree; High School Degree, Audio Engineering

Trevor Potprocky Trevor Potprocky Columbus, Ohio Area Details
Trevor Potprocky's Teleperformance Experience October 2010 - December 2010
Job System and Network Administrator at Blair IT
Industry Information Technology and Services
Blair IT   August 2015 - Present
NetJets  January 2015 - July 2015
Ascena Retail Group, Inc.   March 2014 - November 2014
Nationwide Financial  January 2014 - March 2014
Lainatech   August 2013 - October 2013
Smiths Medical  November 2012 - July 2013
Texas Roadhouse  January 2011 - October 2012
Teleperformance   October 2010 - December 2010
Red Robin  April 2010 - September 2010

Computer Hardware, Active Directory, Operating Systems, Teamwork, SCCM, MDT, PXE, Technical Support, Microsoft Office, Group Policy, Windows 7, Team Leadership, AS400 Administration, Oracle E-Business Suite, Windows Server..., Server Administration, Print Management, Computer Maintenance, Office 365, Microsoft Exchange, Data Backup Solutions, Network Design, Cloud Computing, Windows 8, Time Management, Windows 10 Technical..., Customer Service, Servers, Troubleshooting, Networking, Windows Server, Windows, Visio, Microsoft Excel, Windows 10, Windows Server 2012 R2

ITT Technical Institute-Columbus   2012 — 2014
Associate's degree, Information Technology

Tolles Career and Technical Center   2008 — 2010
Diploma, Video Game Design

Hilliard Darby High School   2006 — 2010
Diploma, N/a

Angela Hileman Angela Hileman Vanderbilt, Pennsylvania Details
Angela Hileman's Teleperformance Experience November 2010 - August 2011
Job Student at Pennsylvania Institute of Health and Technology
Industry Medical Practice
Binotto Household   October 2011 - Present
Teleperformance   November 2010 - August 2011
T.A. Nelson Bus Lines Inc   September 2007 - November 2010

Pennsylvania Institute of Health and Technology   2011 — 2014
Associate's degree, Medical/Clinical Assistant

Jeana Money Jeana Money Edinburg, Texas Details
Jeana Money's Teleperformance Experience March 2013 - May 2014
Job Customer Service & Technical Support Guru
Industry Telecommunications
T-Mobile  May 2014 - May 2015
Teleperformance   March 2013 - May 2014
A-Mingo Bail Bonds   September 2009 - March 2013
Harrison Classics   July 2004 - September 2009
Bernie McCabe’s State Attorney’s   October 2003 - June 2004

Medicare, Customer Service, Leadership, Management, Team-oriented, HIPAA, Database Software, Data Entry Terminal, Desktop Publishing..., EMail Software, Graphics or Drawing..., Internet Browser, Networking or Lan..., Peripheral Devices, Personal Computers, Presentation Software, Speadsheet Software, Utility Software, Web Design Software, Word Processing Software, Medical Terminology, Medical Insurance, HIPPA, OSHA Certified, Cpr Certified, Typing, Web Based Sales, Sales, Upselling, Pharmacology, Phlebotomy, Problem Solving, Innovativeness, Organization, Persuasiveness, Astute, Adaptability, Multi-tasked, Great under stress, Always Punctual, Empathy, Caring, Cellular Communications, Retention Strategies, Troubleshooting, Team Motivation, Family Law, Banking, Network Connectivity, Technical Support

South Texas Vocational Technical Institute-Brownsville   2010 — 2011
Medical/Clinical Assistant

Hudson High School   2000 — 2004
High School Diploma

Edna Aguirre Edna Aguirre Elmira, New York Details
Edna Aguirre's Teleperformance Experience April 2010 - August 2011
Job English/spanish Translation and Advertising
Industry Marketing and Advertising
CAF (Construcciones y Auxiliar de Ferrocarriles)   October 2012 - July 2014
General Revenue Corporation  October 2011 - September 2012
Teleperformance   April 2010 - August 2011
COMERCIAL TODO FACIL   June 2000 - July 2002
SARAX, MEXICO   October 1999 - February 2000

Advertising, Microsoft Excel, Marketing, Strategic Planning, Microsoft Office, Research, Social Media, Event Planning, Public Relations, Public Speaking, Community Outreach, PowerPoint, ISO 9001:2008 Internal..., Event Management, Leadership, Project Management, Marketing Strategy, Sales, Management

Universidad del Norte, A.C.   1996 — 1998

Universidad de Monterrey   1994 — 1995

Instituto Laurens   1982 — 1994
High School

Ericka Buford Ericka Buford Columbus, Ohio Details
Ericka Buford's Teleperformance Experience February 2010 - May 2011
Job Housekeeping Manager at Hawthorne Suites
Industry Hospitality
Hawthorne Suites  June 2012 - Present
Medco  January 2012 - May 2012
Affinion Group  November 2011 - January 2012
Teleperformance   February 2010 - May 2011

Piano, Clarinet, Typing, Creative Writing, Communication, Theatre, Theatrical Production, Community Theatre, Volunteering

Miami-Jacobs Career College-Columbus   2012 — 2014
Associates of applied sciences, Criminal Justice

The American Musical and Dramatic Academy   2007 — 2008

Irish Angelica Burrage Irish Angelica Burrage Orlando, Florida Area Details
Irish Angelica Burrage's Teleperformance Experience January 2007 - January 2008
Job Founder at EnchantressPen
Industry Writing and Editing
EnchantressPen   January 2015 - Present
Elance  September 2012 - Present
oDesk  September 2012 - Present
De La Salle Lipa   November 2009 - January 2012
Remate Daily Newspaper   November 2007 - January 2012
Pahayagang Batangueno   June 2006 - January 2012
Convergys  October 2008 - October 2009
Teleperformance   January 2007 - January 2008
University of Batangas   June 2006 - November 2006
Kabayan Newspaper   June 2004 - May 2006

Web Content, Copy Editing, Freelance Writing, Ghostwriting, Creative Writing, Blogging, Magazine Articles, Proofreading, SEO copywriting, Content Writing, Feature Articles, Copywriting, Editing, Articles, Business Writing, Non-fiction, Journalism, Fact-checking, Fiction, Fiction Writing, Travel Writing, Content Strategy, Editorial, Short Stories, Poetry, Wordpress, Rewriting, Ap Style, Content Management, Book Reviews, News Writing, Storytelling, Press Releases, Publishing, Blogger, APA, Newsletters, Facebook, Creative Writer, Technical Writing, Books, SEO, Text Editing, Magazines, Web Content Management, Newspapers, WordPress, Translation, Publications, Speech Writing

De La Salle University   2008 — 2015
Master's Degree, Creative Writing

De La Salle Lipa   2003 — 2006
Bachelor of Science (BS) in Education, English Language and Literature, General

Batangas State University   2002 — 2003
Bachelor's degree, Development Communication major in Journalism

University of Batangas

Erik McKay Erik McKay Greater Salt Lake City Area Details
Erik McKay's Teleperformance Experience 1997 - 2001
Job Director Photography/Senior Editor/Visual Effects
Industry Media Production
Freelance/Owner, Clover FilmWorks;   2013 - Present
Verizon Wireless  June 2001 - November 2013
Teleperformance   1997 - 2001

Video Production, Final Cut Pro, After Effects, Film, Post Production, Cinema 4D, Illustrator, Internal Communications, Premiere, Photoshop, DVD Studio Pro, Soundtrack Pro, Compressor, Soundbooth, PowerPoint, Microsoft Word, Motion, Color, Premiere Pro, Adobe Bridge, Photography, Video, Video Editing, Camera, Editing, Final Cut Studio, HD Video, Advertising, Adobe Creative Suite, Leadership

Weber State University   2001 — 2003
Computer Science

UCMT   1999 — 2001
Graduate Degree, Massage Therapy

Salt Lake Community College   1997 — 1999

Academy of Art University
BA, Motion Pictures and Television

Genevieve abrahams Genevieve abrahams Pompano Beach, Florida Details
Genevieve abrahams's Teleperformance Experience July 2010 - December 2012
Job Consumer Services Professional
Industry Consumer Services
Global Response  2013 - Present
Teleperformance   July 2010 - December 2012
Law funder   July 2006 - October 2009

Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Telephone Skills, Time Management, Data Entry, Team Building, Training, Microsoft Office, Outlook, Sales, Coaching, Office Management

Allen School-Brooklyn   2008 — 2009
Medical Assistant, Medical/Clinical Assistant

Tony Kayser Tony Kayser Garden City, Idaho Details
Tony Kayser's Teleperformance Experience May 2013 - Present
Job AppleCare Advisor at Teleperformance
Industry Outsourcing/Offshoring
Teleperformance   May 2013 - Present
Five Mile Church of the Nazarene   August 2012 - Present
Jason's Deli  April 2007 - August 2012

Apple, Windows, Microsoft Office, Adobe, iOS, Wireless Networking, Computer Science

Northwest Nazarene University   2013 — 2017
Master of Divinity (MDiv), Missional Leadership

Boise Bible College   2011 — 2013
Bachelor of Science (BS), Preaching

Delmario Marshall Delmario Marshall Albany, Georgia Details
Delmario Marshall's Teleperformance Experience January 2007 - Present
Job Agent at Teleperformance
Industry Outsourcing/Offshoring
Teleperformance   January 2007 - Present
Child protective services  2007 - Present

Customer Service, Customer Satisfaction, Customer Retention, Management, Medical Terminology

Albany State University   2009 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Darton College   2007 — 2009

Albany State University
B.S, Management

Darton College

Katina Ellison Katina Ellison Columbia, South Carolina Area Details
Katina Ellison's Teleperformance Experience 2003 - 2007
Job Certified & Registered Pharmacy Techncian 2011
Industry Pharmaceuticals
CVS Caremark Corporation  2012 - Present
Teleperformance   2003 - 2007

Pharmacy, Healthcare, Troubleshooting, Call Center, Computer Hardware, Call Centers, Customer Service, Data Entry, Microsoft Office, Software Documentation, Networking, Access, HIPAA, Microsoft Word, Pharmacy Technicians, Process Improvement, Social Media, Strategic Planning, Time Management, Training, Hospitals, Leadership, Management

Allen University   1999 — 2002
Biology, BA

WJ Keenan

PATRICE VALENTINE's Teleperformance Experience June 2007 - December 2007
Job Make Up Artist at Fovea Apparel
Industry Information Technology and Services
Fovea Apparel   July 2010 - Present
Verizon  February 2012 - Present
Verizon  August 2011 - February 2012
Verizon  September 2010 - August 2011
Teleperformance   June 2007 - December 2007

Technical Support, Customer Service, Cosmetology, Makeup Artistry, Makeovers, Beauty, Customer Satisfaction, Social Networking, Fashion, Beauty Industry

Albany State University   2006 — 2008
Biology, General

Haraldo (Haran) Per Haraldo (Haran) Per Washington, District Of Columbia Details
Haraldo (Haran) Per's Teleperformance Experience March 2008 - June 2008
Job English instructor/Audiovisual translator
Industry Professional Training & Coaching
Lew Idiomas   September 2010 - Present
Corporate English   May 2010 - Present
lew idiomas, corporate english and Insigne.   2010 - Present
Turner Broadcasting  January 2008 - Present
Boutique hotel Reminiscencia   October 2011 - February 2012
Teleperformance   March 2008 - June 2008
Copper Mountain Resort  2007 - 2008

English coaching...., Marketing, Public Relations, Theatre, Translation, Training, Publicity, Dance, Performing Arts, Spanish, Social Media, English, Musical Theatre, Customer Service, Singing, Microsoft Office, Film, Photoshop, Photography, Acting, System Administration

Universidad Abierta Interamericana   2013 — 2017
Licenciatura, Licenciatura en Publicidad. Bachelor's course of studies in Publicity.

I.E.S Juan Ramon Fernandez "Lengugas Vivas"   2009 — 2013
en curso. Profesor medio y superior de Ingles, Teaching English as a Second or Foreign Language/ESL Language Instructor

Universidad de Buenos Aires   2002 — 2007
Traductor Publico/Certified Public Translation, Traduccion Publica/Certified Public translator

Sasha Calhoun Sasha Calhoun Dayton, Ohio Area Details
Sasha Calhoun's Teleperformance Experience June 2011 - June 2012
Job Customer Service Support Team at MetLife
Industry Consumer Services
MetLife  October 2013 - Present
Spherion (MetLife)   July 2013 - October 2013
BrightStar Care  February 2013 - June 2013
Teleperformance   June 2011 - June 2012
Kohl's Distribution Center  March 2011 - May 2011
Walmart  September 2010 - March 2011
Rivermont Retirement Housing/Legends Living   December 2006 - May 2007
Sonic Drive-In  January 2006 - August 2006
Sonic/Sonic Drive Thru   January 2006 - August 2006

Customer Service, Customer Satisfaction, Call Center, Phone Skills, Answering Phones, Phone Etiquette, Vital Signs, measure height and..., measure input and output, report and record..., Specimen Collection, observe patients..., pass out food tray, feed patients, empty urine collection..., assist with colostomy..., turn and position..., transfer patients to..., assist with range of..., assist with ambulation, bathe patients, assist with hygiene, assist with dressing, provide nail and hair..., shave patients, Protect patient privacy..., Keep call signal within..., Answer call signal..., Provide orientation to..., Assist patients with..., Protect personal..., Prepare hot & cold..., Make beds, Transport patients, Document and assist in..., Assist with unit..., Assist in promoting..., Assist with patient..., Assist patients with..., Assist patients with..., Assist patients in..., Assist with patient's..., Telephone Skills, Invoicing, Microsoft Excel

Edison Community College   2012 — 2015
A.A.S, Registered Nursing/Registered Nurse

Ohio Medical Career Center   2012 — 2012
C.N.A, Nursing Assistant/Aide and Patient Care Assistant/Aide

Ohio Medical Career Center

Norman High School
High School Diploma

Krista McCrae Krista McCrae Stockton, California Area Details
Krista McCrae's Teleperformance Experience January 2009 - January 2010
Job R.O.C.C. Technician Aetna Rx home delivery
Industry Medical Practice
Aetna  November 2011 - Present
Aetna Rx Home Delivery  November 2011 - Present
Coral Springs Specialty Pharmacy   May 2011 - November 2011  January 2010 - January 2011
Teleperformance   January 2009 - January 2010
Ryan International Airlines  January 2005 - January 2007

Exceptional patient..., Case Management Services, Office management, Database management,..., Exceeds sales goals, Fluent in [English &..., Skilled multi - tasker, MS Office proficient, Excellent telephone..., HIPAA trained..., Efficient and accurate, Excellent communication..., Persuasive..., Upselling and..., Customer Service, Leadership, Pharmacy, Account Management, Sales, Public Speaking, Microsoft Word, Team Leadership, Microsoft Office

Block Island High School   1989 — 1992

Sanford-Brown Institute-Ft Lauderdale

M'hamed BAKKARI M'hamed BAKKARI Montreal, Canada Area Details
M'hamed BAKKARI's Teleperformance Experience April 2008 - July 2008
Job CEO chez 3MB Technologie
Industry Computer Networking
Netrium   October 2014 - Present
3MB Technologie   April 2014 - Present
MB MULTISERVICES   November 2013 - Present
iWeb Technologies  May 2011 - December 2012
Gexel Telecommunications  November 2008 - May 2011
Teleperformance   April 2008 - July 2008
BMCE BANK  May 2006 - July 2006
Softwin  May 2005 - March 2006
Cabinets d'experts comptables - ESCA   June 2004 - August 2004
MICRO HOUSE   January 2003 - August 2003

Active Directory, XP, Windows, Linux, SQL, cPanel, Plesk, Cisco, SQL Server, Virtualization, Clustering, IP, iWeb, Networking, Servers, VPN, Télécommunications, Serveurs, Cisco Technologies, Microsoft SQL Server, Microsoft Windows, Windows XP, Microsoft Exchange, MySQL, Services d'assistance, Installation logiciel, Routeurs, Unix, Telecommunications

École de technologie supérieure   2013 — 2015
Génie des technologies de l'information, Génie TI, Génie des technologies de l'information

Université du Québec - Ecole de Technologie supérieure   2012 — 2015
Génie des technologies de l'information, Génie TI

Institut TECCART   2006 — 2008
AEC, Technique de l’informatique, option gestion de réseaux informatiques

   2001 — 2004
Certification de Technicien Comptable d'entreprise, Technicien Comptable d'entreprise

Eurelec   2001 — 2004

Eurelec   2001 — 2004
MCP, Certification M.C.P 70-210 « Microsoft Certification Professionnel »

Andrew Paulson Andrew Paulson Riverton, Utah Details
Andrew Paulson's Teleperformance Experience June 2013 - September 2013
Job Andrew Paulson Social Media Marketing Intern at World Jersey Day
Industry Marketing and Advertising
World Jersey Day   September 2015 - Present
Progrexion  February 2015 - September 2015
iTOK  October 2014 - January 2015
CLEARLINK  March 2014 - July 2014
American Express  December 2013 - March 2014
Larry H. Miller Management Corporation  May 2013 - December 2013
Teleperformance   June 2013 - September 2013

Customer Service, Call Centers, Leadership, Customer Satisfaction, Microsoft Word, Microsoft Office, PowerPoint, Management, Public Speaking, Microsoft Excel, Strategic Planning, Customer Experience, Sales, Marketing, Social Media, Team Building, Social Networking, Social Media Marketing, Marketing Strategy, Account Management, Teamwork, Digital Marketing, Online Marketing, Research, Data Analysis, Customer Retention

Market Campus   2015 — 2015
Certificate of Digital Marketing, Digital Marketing

Brigham Young University   2009 — 2010
Generals, Psychology

Brittney Owens Brittney Owens Atlanta, Georgia Details
Brittney Owens's Teleperformance Experience February 2012 - September 2012
Job Community Outreach & Customer Service Professional
Industry Public Relations and Communications
Covenant House Georgia  May 2015 - Present
Provost Academy Georgia  February 2013 - November 2014
Teleperformance   February 2012 - September 2012
CASA  September 2010 - September 2011
Homeless Coalition   January 2009 - May 2011
Lo-Q Virtual Queing   May 2005 - November 2009

Community Outreach, Leadership, Public Speaking, Event Planning, Nonprofits, Microsoft Office, Customer Service, Staff Development, Fundraising, Research

Albany State University   2007 — 2011
Bachelor's Degree, History

Albany State University   2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government

Thomas Lamar Thomas Lamar Greater Atlanta Area Details
Thomas Lamar's Teleperformance Experience March 2005 - December 2011
Job Corporate Trainer
Industry Computer Networking
VXI Global Solutions, LLC  August 2015 - Present
Vertex Business Services  May 2014 - February 2015
State Farm  August 2013 - May 2014
Ramsey Enterprises  February 2012 - August 2013
Teleperformance   March 2005 - December 2011
United States Marine Corps  October 1988 - March 2003

Training, Help Desk Support, Troubleshooting, Networking, Leadership, Vendor Management, System Administration, Process Improvement, Coaching, Service Delivery, Team Management, Performance Management, Customer Service, Management, Microsoft Office, Sales, Team Leadership

Albany Technical College   2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications

Albany State University   2005 — 2009
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision

Luis Aram Chacon Rodriguez Luis Aram Chacon Rodriguez El Paso, Texas Area Details
Luis Aram Chacon Rodriguez's Teleperformance Experience March 2010 - November 2010
Job Inside Sales and Customer Service
Industry Business Supplies and Equipment
Steel Technologies  September 2014 - Present
Infosys Technologies Ltd  January 2012 - July 2014
Hp  November 2011 - January 2012
Teleperformance   March 2010 - November 2010

test Planning, Requirements Analysis, Test Case Generation, Performance Testing, Test Management, system testing, Regression Testing, Requirements..., Test Execution, Planificación de pruebas, Java, Ejecución de pruebas, Ingeniería de requisitos

Harvard Manage Mentor   2013 — 2013
Diplomatura, Leading and Motivation, Online

Harvard Manage Mentor   2013 — 2013
Diplomatura, New Manager Transitions, Online

Harvard Manage Mentor   2013 — 2013
Diplomatura, Meeting Management, Online

Harvard Manage Mentor   2012 — 2012
Diplomatura, Time Management, Online

Harvard Manage Mentor   2012 — 2012
Diplomatura, Customer Focus, Online

Universidad La Salle, Chihuahua   2005 — 2010
Ingenieria Electromedica, Biomedical/Medical Engineering

Rene Alvarez Reyes Rene Alvarez Reyes Los Angeles, California Details
Rene Alvarez Reyes's Teleperformance Experience May 2006 - September 2007
Job Project Manager en LIKE Agencia Digital
Industry Marketing and Advertising
Consulate of El Salvador   September 2013 - July 2014
LIKE - Agencia Digital   October 2012 - July 2013
Meliá Hotels International  December 2011 - May 2012
IMAGINA ShowMarketing BTL Network   November 2008 - November 2009
APEX BBDO   September 2007 - October 2008
Teleperformance   May 2006 - September 2007

Social Media, Digital Marketing, Communication, Guerrilla Marketing, Advertising, Marketing, E-commerce, Project Management, Journalism, BTL Activations, Television, Customer Service, Sales & Marketing..., Account Management, Cool Hunting, Street Art, Street Marketing, Photography, Internet Strategy, Online Reputation..., Digital Strategy, Social Media Marketing, Marketing Communications

ESERP Business School, Barcelona.   2011 — 2012
Master, Marketing Digital y Redes Sociales, N/A

Universidad Dr. José Matías Delgado   2003 — 2009
Licenciado, Ciencias de la Comunicación, N/A

Universidad Evangélica de El Salvador   2000 — 2002

John Mardy John Mardy West Palm Beach, Florida Area Details
John Mardy's Teleperformance Experience April 2010 - May 2011
Job I am looking for a job and will like to have more education.
Industry Telecommunications
Papa Johns  May 2012 - April 2014
Teleperformance   April 2010 - May 2011
Toys’ R’Us   July 2006 - October 2008
Nathan’s Restaurant   June 2001 - July 2006

WJ Training Center Inc   2011 — 2011
Certified in Security Officer, Security Officer, Graduated

ATI Career Training Center-Fort Lauderdale   2009 — 2010
Associates Degree, Network Administration, Graduated

Ogburn High School   2009 — 2010
Diploma, Customer Service Support/Call Center/Teleservice Operation, 12

Tia Mallard Tia Mallard Albany, Georgia Area Details
Tia Mallard's Teleperformance Experience July 2015 - Present
Job Customer Service Representative
Industry Telecommunications
Teleperformance   July 2015 - Present
Coach's Closet Inc.   June 2014 - Present
Foot Locker  January 2010 - February 2015
Georgia Go Hard Training   January 2012 - July 2012

Store Management, Retail, POS, Sales, Customer Service, Inventory Control, Store Operations, Inventory Management, Merchandising, Visual Merchandising, Driving Results, Time Management, Team Leadership, Team Building, Microsoft Office, Leadership, Recruiting, Employee Training, Training, Coaching, Microsoft Word, PowerPoint, Social Networking, Social Media, Teamwork, Nonprofits, Event Planning, Microsoft Excel

Albany State University   2008 — 2011
Bachelor of Science (B.S.), Computer Science

Westover High School   2003 — 2007
High School Diploma

Albany State University
Master of Business Administration (M.B.A.), Business Administration and Management, General

Bryson Traylor Bryson Traylor Columbus, Ohio Details
Bryson Traylor's Teleperformance Experience April 2012 - June 2013
Job Co Founder at Playstation Arena
Industry Insurance
Playstation Arena   November 2014 - Present
VSP Vision Care  July 2013 - Present
Traylor Field Services   January 2013 - Present
Teleperformance   April 2012 - June 2013
Dish Network  May 2010 - December 2011
Time Warner Cable  June 2008 - April 2010

Technical Support, Customer Service, Customer Experience, Inspection, Art, Food Safety, Leadership, Teamwork, Team Leadership, Insurance, Work Well Independently, Open Minded, Passion for Helping..., Passion for Success, Passionate about work, Call Centers, Customer Satisfaction, Vision Insurance, Access, Outlook, Team Building, Microsoft Excel

Choffin Career and Technical Center   2005 — 2007
Certificate of completion, Commercial and Advertising Art

Rayen High School   2003 — 2007
High School Diploma

sibusiso christopher sibusiso christopher United States Details
sibusiso christopher's Teleperformance Experience April 2014 - Present
Industry Computer Networking
Teleperformance   April 2014 - Present
Teleperformance   April 2014 - Present

Windows, Management, Customer Service, Call Centers, Microsoft Office, Teamwork, Leadership, Training, Sales, Process Improvement, Social Media, Research, English

CTI Education Group
Information Technology

International Training Careers
System, Networking, and LAN/WAN Management/Manager

Tranavia Davenport Tranavia Davenport Miami/Fort Lauderdale Area Details
Tranavia Davenport's Teleperformance Experience December 2014 - February 2015
Job Inventory Associate
Industry Retail
RGIS  June 2015 - Present
Teleperformance   December 2014 - February 2015
Walmart  October 2014 - December 2014
Macy's  August 2014 - December 2014
Broward County Courthouse  September 2013 - June 2014
Caribbean Cruise Line  May 2012 - June 2012
Carver Ranches Boys and Girls Club   June 2010 - August 2010
Washington Park  June 2009 - August 2009

Communication Skills, Listening to customers, Solid computer skills, Friendliness, Customer Service, Microsoft Office, Time Management, Teamwork, Microsoft Word, Data Entry, Problem Solving, PowerPoint, Microsoft Excel, Sales

Beacon Hill Training Center   2015 — 2015
Certification, Certified Nursing Assistant

Concorde Career Institute-Miramar   2013 — 2014
Medical Assistant

Broward College   2012 — 2014
Early Childhood Education and Teaching

Florida Agricultural and Mechanical University   2011 — 2012
Pre-Nursing Studies

Stranahan High School   2009 — 2011
Diploma, Health Services/Allied Health/Health Sciences, General

Thirumala Kommineni Thirumala Kommineni Austin, Texas Area Details
Thirumala Kommineni's Teleperformance Experience July 2005 - June 2006
Job Senior SQL Server DBA – Business Continuity Team
Industry Information Technology and Services
General Motors  October 2014 - Present
Dell  September 2007 - Present
Management Science Associates  February 2007 - September 2007
CIGNA  August 2006 - February 2007
Robert Half Technology  June 2006 - August 2006
Teleperformance   July 2005 - June 2006
Almac Group  March 2001 - July 2005
Various Contract Positions  November 1999 - March 2001
Teledata (Singapore) Limited   August 1998 - October 1999

SQL SERVER 2012, SQL SERVER 2012 ALWAYS..., SQL SERVER 2012..., SQL SERVER REPLICATION, SQL SERVER MIRRORING, SQL SERVER CLUSTERING, Infrastructure..., Microsoft SQL Server, Disaster Recovery, Distributed Systems, Replication, Performance Tuning, Mirroring, Databases, SQL, ITIL, SDLC, SSRS, Cluster, Solution Architecture, ETL, High Availability, Enterprise Software

Bharathidasan University   1993 — 1995
M.Sc, Computer Science

Acharya Nagarjuna University   1990 — 1993
B.Sc, Computer Science


Brittney Henry Brittney Henry Macon, Georgia Details
Brittney Henry's Teleperformance Experience May 2014 - August 2014
Job Customer Service Representative at Teleperformance
Industry Higher Education
Wet Seal, Inc  November 2014 - Present
Payless ShoeSource  March 2015 - May 2015
Albany state university  October 2014 - March 2015
Teleperformance   May 2014 - August 2014
Columbus State University  January 2013 - May 2014
Express Employment Services  June 2011 - August 2011
Vine Ville Christian Towers   June 2010 - August 2010

Proofreading, Data Entry, Human Resources, Photography, PowerPoint, Editing, Research, Public Speaking, Microsoft Word, Social Networking, Microsoft Excel, Event Planning, Social Media, Time Management, Microsoft Office, Customer Service, Leadership

Albany State University   2011 — 2015

Albany State University   2011 — 2015

College of Business   2011 — 2015
Bachelor of Science, Business Information Systems

Southwest High School   2007 — 2011
High School Diploma

Stephen Paulk Stephen Paulk Greater San Diego Area Details
Stephen Paulk's Teleperformance Experience 2010 - 2011
Job Front Office Manager at Hotel Investment Group
Industry Hospitality
Hotel Investment Group   July 2014 - Present
Teleperformance   2010 - 2011

Management, Training, Customer Service, Microsoft Office, Leadership, Microsoft Excel, Project Management, Microsoft Word, Team Building, Strategic Planning, PowerPoint, Event Management, Event Planning, Marketing, Customer Satisfaction, Public Speaking, Teamwork, Social Media, Dispute Resolution, Customer Retention, Hospitality Industry, Hospitality Management

Arkansas State University-Newport

Bellevue University

Raven Lowe Raven Lowe Shreveport, Louisiana Details
Raven Lowe's Teleperformance Experience August 2013 - December 2014
Job BDC Agent at Red River Chevrolet
Industry Outsourcing/Offshoring
Red River Chevrolet  January 2015 - Present
Teleperformance   August 2013 - December 2014
Charoltte Russe   November 2012 - November 2013
Regal Entertainment Group  October 2012 - July 2013
Regal Entertainment Group  September 2011 - October 2012

Customer Service, Customer Satisfaction, Management, Data Entry, PowerPoint, Sales, Training, Call Centers, Teamwork, Inventory Management, Customer Retention, Customer Experience, Retail, CRM, Account Management, Team Management, Recruiting, Social Media, Employee Training, Vendor Management

Remington College-Shreveport Campus   2015 — 2016
Pharmacy Technician/Assistant

Ayers Career College   2014 — 2015
Pharmacy Technician/Assistant

Captain Shreve High School   2009 — 2012
High School Diploma

sylvester hubbard sylvester hubbard Blacklick, Ohio Details
sylvester hubbard's Teleperformance Experience January 2004 - January 2006
Job Graduate from My Computer
Industry Information Technology and Services
ITC Limited  January 2011 - January 2012
Sylvester Hubbard   January 2008 - January 2010
Americoat LLC   January 2006 - January 2007
Teleperformance   January 2004 - January 2006
Parts Picker, Andover Industries- Excel Staffing Service   January 2003 - January 2004

Education   2013 — 2014
ITSA, Information Technology


wayne high school

wayne high school

wayne high school

Djoye Mendy Djoye Mendy Greater New York City Area Details
Djoye Mendy's Teleperformance Experience January 2012 - March 2012
Job Looking for new opportunities
Industry Nonprofit Organization Management
Scouts et Guides de France   June 2014 - January 2015
International Justice Project  September 2013 - June 2014
Nike  August 2012 - September 2013
International Justice Project  March 2012 - August 2012
Teleperformance   January 2012 - March 2012
Teleperformance   January 2012 - March 2012
Etablissements Darty SA   May 2011 - October 2011

Research, News Writing, International Relations, Social Media, International..., Politics, Policy Analysis, Human Rights, Conflict Resolution, Humanitarian Assistance, Community Outreach, Non-profit..., Droits de l'homme

Université Paris-Est Créteil (UPEC)   2011 — 2013
Master's degree in International Administration and Management of Territorial Projects, Major in International Humanitarian Action & NGO's management – Minor in Conflict Transformation, With Honors

Université Paris 1 Panthéon-Sorbonne   2009 — 2010
University degree, Comparative Legal Studies

Aix-Marseille Université   2006 — 2009
Bachelor's degree (LLB), Law

Jamila Little Jamila Little Albany, Georgia Area Details
Jamila Little's Teleperformance Experience November 2013 - April 2014
Job Accounting Associate at Walmart
Industry Retail
Walmart  April 2014 - Present
Teleperformance   November 2013 - April 2014
Phoebe Putney Health System  September 2013 - December 2013

Customer Service, Sales, Retail, Healthcare, Management, Customer Satisfaction, Accounting, Retail Banking, Quality Patient Care, Customer Experience, Employee Training, Employee Engagement, Microsoft Office, Educational Leadership

Albany State University   2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

Albany State University   2008 — 2013
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management

Amber Marshall Amber Marshall West Columbia, South Carolina Details
Amber Marshall's Teleperformance Experience February 2013 - September 2013
Job MT with Enterprise Rent a Car
Industry Marketing and Advertising
Enterprise Rent-A-Car  June 2014 - Present
Teleperformance   February 2013 - September 2013
David's bridal  September 2011 - March 2013
Sykes enterprise  November 2010 - June 2011
First Cellular  February 2008 - June 2009

Customer Service, Strategic Planning, Banking, Employee Training, Interviews, Retail, Marketing, Social Media Marketing, PowerPoint, Inventory Management, Teamwork, Event Management, Team Building, Telephone Skills, Team Leadership, Public Speaking, Call Centers, Research, Account Management, Customer Experience, Social Networking, Market Research, Advertising, Marketing Communications, Marketing Strategy, Recruiting, Data Entry, Cold Calling, Market Planning, Direct Sales, Store Management, Sales

Strayer university   2009 — 2012
Masters of Business Administration, Marketing, 3.8

Allen University   2002 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

franchavia bryant franchavia bryant Centerville, Georgia Details
franchavia bryant's Teleperformance Experience July 2007 - October 2012
Job Public Health Advisor
Industry Hospital & Health Care
GEICO  July 2012 - Present
Teleperformance   July 2007 - October 2012

Call Center, Customer Service, Customer Satisfaction, Telephone Skills, Billing, Troubleshooting, Microsoft Office, Word, Desktop Support, Problem Solving, PowerPoint, Teamwork, Documentation, Invoicing

Walden University   2014 — 2016
Master of Public Health (M.P.H.), Public Health

Albany State University   2009 — 2012
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management

Michelle Janae Nelson Michelle Janae Nelson Kuna, Idaho Details
Michelle Janae Nelson's Teleperformance Experience June 2005 - August 2005
Job Traffic Management
Industry Military
Air National Guard  September 2013 - Present
Teleperformance   June 2005 - August 2005

Forklift Operation, Packaging and Crating, Freight Movement, Records Management, Electronic Filing, Transportation..., Hazardous Materials, Microsoft Office, Customer Service, Social Networking, Military Logistics, Safety Training Programs, Computer Operations, Shipping & Receiving

Military Technical Training School   2013 — 2014
Transportation/Mobility Management

Community College of the Air Force

Latasha Ruffin Latasha Ruffin Saint Louis, Missouri Details
Latasha Ruffin's Teleperformance Experience May 2014 - November 2014
Job Special Response Officer at Whelan Security
Industry Sports
Whelan Security  January 2015 - Present
SRO   November 2014 - Present
Manpower  May 2014 - November 2014
Teleperformance   May 2014 - November 2014
Tidewater Staffing  December 2012 - May 2014
Travis County Coalition   October 2012 - January 2013
Imafidon And Associates   January 2000 - January 2013
Minute Men Staffing  December 2011 - December 2012
Securitas Security Services USA, Inc.   December 2010 - January 2012

Customer Service, Microsoft Office, Sports, Public Speaking, Event Planning, Management, Event Management, Leadership, Microsoft Excel, Microsoft Word, Research, Patrol, Security, National Security, Security Clearance, Security Management, Problem Solving, Supervisory Skills, Supervision, Paralegals, Account Management, Accounts Receivable, Procurement, CPR Certified, Painting, Scaffolding, First Responder, Respirator Fit Testing, Construction Management, Cosmetology, Inventory Management, Entrepreneurship...

Paul Mitchell the School-Salt Lake City   2013 — 2014
Cosmotology License, Cosmotology, passing

Thomas More College   2013 — 2013

University of Cincinnati   2012 — 2013
Criminal Justice/Law Enforcement Administration

George Stone Criminal Justice Center   2009 — 2010
Certificate, Criminal Justice Academy, B average

IUPAT   2002 — 2007
Certificate, Union painter

Apprenticeship preparedness program (APP)   2002 — 2003
Construction and Building Trades, Construction Trades

Pensacola Junior College   1989 — 2002
Pre-Law Studies, 4.0

Booker T Washington High School   1986 — 1989
Diploma, Required courses, 3.275

David Menist David Menist Palm Beach Gardens, Florida Details
David Menist's Teleperformance Experience June 2014 - February 2015
Job Office 365 Concierge Ambassador at Experis/Manpower Group
Industry Information Technology and Services
Experis/Manpower Group  September 2015 - Present
dcwirenet, Inc   June 2015 - Present
SitInMySeats VIP Tickets, Travel & Concierge Services   2014 - Present
Teleperformance   June 2014 - February 2015
Edgewater Volunteer Fire Department   February 2009 - February 2013

Computer Hardware..., Microsoft Operating..., Networking, Wireless Networking, Windows Server, Software Installation, Active Directory..., Computer Repair, Computer Hardware, Network Design, Windows 7, Computer Maintenance, Unified Communications, Help Desk Support, Computer Security, Laptops, LAN-WAN, Telecommunications, Call Centers, Data Center

Keiser University-Ft Lauderdale   2013 — 2015
Associate of Science (A.S.), Information Technology

Palm Beach Academy of Health & Beauty   2006 — 2007
Certification, Massage Therapy/Therapeutic Massage

Ali Can OZEN Ali Can OZEN Cape Girardeau, Missouri Details
Ali Can OZEN's Teleperformance Experience September 2013 - February 2014
Job Graduate Assistant at Southeast Missouri State University
Industry Mechanical or Industrial Engineering
Southeast Missouri State University  January 2015 - Present
Teleperformance   September 2013 - February 2014

Microsoft Office, iOS, Windows, Android, Workplace Safety, Process Engineering, Sales Engineering, Marketing Engineering, CATIA, AutoCAD, SolidWorks, Cimatron, C++, Product Cost Analysis, Financial Analysis, Supply Chain Management, Teamwork, Six Sigma, Organizational Behavior, Information Management, Marketing Strategy

Southeast Missouri State University   2014 — 2016
Master of Business Administration (M.B.A.), International Business

Anadolu Üniversitesi   2010 — 2014
Associate's degree, Foreign Trade

Eskişehir Osmangazi Üniversitesi   2008 — 2013
Bachelor's degree, Mechanical Engineering

John Brian Tuazon John Brian Tuazon Tampa, Florida Details
John Brian Tuazon's Teleperformance Experience April 2006 - December 2009
Job Technical Recruiter at ProV International
Industry Staffing and Recruiting
ProV International  October 2014 - Present
ProV International  October 2014 - Present
ProV International  May 2014 - August 2014
Convergys  2010 - 2012
eTelecare Global Solutions  January 2009 - December 2010
Teleperformance   April 2006 - December 2009

Management, BPO, Customer Service, Resume Writing, Call Centers, Technical Support, Telemarketing, Article Submission, Customer Satisfaction, Microsoft Word, HRSmart, Customer Experience, Sales Operations, Recruiting, Technical Recruiting, Contract Recruitment, IT Recruitment, Interviews, Screening, Job Analysis, Sourcing, Staffing Services, Benefits Negotiation, Boolean Searching, Hiring, Talent Acquisition

AMA University   2006 — 2008
Associate's degree, Computer Systems Networking and Telecommunications

Bryce Robinson Bryce Robinson Lexington, Kentucky Details
Bryce Robinson's Teleperformance Experience September 2010 - June 2011
Job Highly Structured Classroom Instructional Aide
Industry Education Management
Scott County Public Schools  September 2013 - Present
Bluegrass Christian Camp   June 2013 - Present
Premiere Home Video   December 2011 - August 2013
Beaumont Middle School  2012 - 2013
Teleperformance   September 2010 - June 2011
Grapevine Church of Christ   June 2010 - August 2010

Teaching, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Leadership Development, Community Outreach, Leadership

Eastern Kentucky University   2011 — 2013
Master of Education (M.Ed.), School Counseling

Abilene Christian University   2006 — 2010
Bachelors of Science, Psychology

Saryea Hughley Saryea Hughley Sharpsburg, Georgia Details
Saryea Hughley's Teleperformance Experience May 2010 - October 2010
Job Law Practice Professional
Industry Law Practice
Elegant Staffing   October 2013 - Present
Goodrum Enterprises   July 2012 - June 2013
Law Offices of James Finkelstein   January 2011 - June 2011
Teleperformance   May 2010 - October 2010
Blake Enterprise   August 2008 - April 2009

Customer Service, Data Entry, Intakes, Research, Secretarial Skills, Microsoft Office, Internet, Office Administration

Albany State University   2008 — 2011
Bachelor's degree, Criminal Justice and Corrections, 3.76

Karina Mingura Karina Mingura Salt Lake City, Utah Details
Karina Mingura's Teleperformance Experience April 2009 - November 2011
Job Manger at Contactics
Industry Telecommunications
Contactics   February 2014 - Present
Connexion Point (cXp)   June 2013 - December 2013
Teleperformance   April 2009 - November 2011
Loan Max  June 2008 - April 2009
Teleperformace/Health Care   February 2008 - March 2009
Internal Revenue Service  January 2005 - April 2005

Medical Coding, Cpr Certified, Customer Service, Communication..., Bilingual-English/Spanis..., Loan Modifications, Line Management, Mailroom Operations, Typ 50 Wpm, Multi Tasking, Teamwork, Team Management, Sales, Call Centers, Leadership, Management, Social Media, Recruiting, Problem Solving

Vista College   2010 — 2012
Certificate, Medical Codeing Administration

OWATC   2006 — 2007
Communication Certificate, Communication, General, 2.0

Ben Lomond High School   2004 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates, 2.0

Lance Tuller Lance Tuller Columbus, Ohio Area Details
Lance Tuller's Teleperformance Experience December 2012 - April 2014
Job Data Center Analyst at WOW!
Industry Telecommunications
WOW! Business  May 2015 - Present
WOW! Business  April 2014 - May 2015
Teleperformance   December 2012 - April 2014

vCloud, Disaster Recovery, VMware, Cloud Computing, Linux, Team Leadership, Vyatta, Veeam, Zerto, Public Speaking, Cloud Computing IaaS, Sales, IaaS, Creative Problem Solving, Data Analysis, Marketing Strategy, Web Design, Time Management, OS X, Leadership, Strategic Planning, Windows, Bash, VPN, Project Management, Teamwork, Team Management, Analysis, Database Administration, Perl, Network Security, Encryption, Email Encryption, Windows Server, Open Source Software, Tor, Microsoft Office, KVM, Virtualization, OpenVZ, Hypervisor, Networking, Data Center, Security, Infrastructure, Telecommunications

University of London International Programmes   2013 — 2013
Malicious Software and its Underground Economy,

University of Cincinnati   2008 — 2012
In Progress, History / Computer Science

St. Charles Preparatory   2004 — 2008
High School

Vickie Valles Vickie Valles Abilene, Texas Details
Vickie Valles's Teleperformance Experience August 2006 - Present
Job OEV Specialists at Telepreformance U.S.A.
Industry Outsourcing/Offshoring
Telepreformance U.S.A.   July 2013 - Present
Teleperformance   August 2006 - Present

Call Centers, Transition Management, Outsourcing, Team Management, Soft Skills, Incident Management, Customer Satisfaction

University of Phoenix   2011 — 2013
Associate of Arts (AA), Accounting

American Commercial College-Abilene   2005 — 2006
no degree, Accounting

Anja Elsaesser Anja Elsaesser Columbus, Ohio Area Details
Anja Elsaesser's Teleperformance Experience July 2009 - June 2015
Job Abercrombie & Fitch Home Office (Headquarter New Albany)
Industry Retail
Abercrombie & Fitch  July 2015 - Present
Teleperformance   July 2009 - June 2015
Sparkasse  May 2005 - July 2009
Microsoft  November 2003 - April 2004
Symantec  2000 - 2003
Hewlett-Packard  April 2000 - September 2000
arxes NCC AG   March 1997 - March 2000

Customer Satisfaction, Call Centers, Management, CRM

Fachhochschule Gelsenkirchen   1997 — 2001
Diplom, Economics

Alexander River-Bethel Alexander River-Bethel Columbus, Ohio Details
Alexander River-Bethel's Teleperformance Experience March 2007 - Present
Job Director of Global Product Management
Industry Telecommunications
Teleperformance   March 2007 - Present
Cope Behavioral Health   January 2000 - January 2004
Vision Center Of Central Ohio   January 1992 - January 2000

Product Management, Cross Functional Team..., Business Analysis, SDLC, Business Process..., SQL, Process Management, Project Management, Agile Methodologies, VBA, Problem Solving, Java, Training, Leadership, Strategy, Process Improvement, Vendor Management, Human Resources, Marketing Strategy, Product Development, Software Development, Product Life Cycle, IT Management, SharePoint, Technical Writing, Requirements Gathering, Team Management, Staff Development, Board Presentations, Executive Reports, Unix, Powershell Scripts

DeVry University Columbus Ohio   1999 — 2001
BS Computer Information Systems, Computer Programming and Business

Columbus Academy   1992 — 1996
HS Diploma, French Studies

Ahmadreza DADKHAH Ahmadreza DADKHAH Montreal, Canada Area Details
Ahmadreza DADKHAH's Teleperformance Experience September 2007 - August 2009
Job Management Consulting,Ideation,Conception,Creativity & Innovation Management,Business development, Strategic planning
Industry Management Consulting
Self Employed  November 2010 - Present
Teleperformance   September 2007 - August 2009
OstovanBana Co.   January 2005 - May 2007
ArvinBoom Co.   July 1994 - September 2001

Management, MS Project, Project Planning, Program Management, Management Consulting, Business Strategy, Project Management, Engineering, Project Portfolio..., Team Leadership, Strategic Planning, Microsoft Office, Microsoft Excel, Business Analysis, AutoCAD, Contract Negotiation, Negotiation, French, Team Management, Ideation,, Design Thinking, Creative problem solving

École de technologie supérieure/ Montreal / Canada   2012 — 2015
Master's degree, Innovation Management

Université de Montréal   2013 — 2013
Movie Production management

Diverse Universities from : USA / Germany/ Denmark /   2012 — 2013
Online courses, Personal Improvement

Old Montreal College / Cégep du Vieux Montréal   2009 — 2010

Université Rennes II - Haute-Bretagne   2002 — 2005
French Language and Literature, Étude d'avancée de la langue française

Universiy of Najafabad   1995 — 1998
Master's degree, Structural Analysis and Design

University of Kashan   1990 — 1995
Bachelor's degree, Civil Engineering

Livinea Carvalho Livinea Carvalho Montreal, Canada Area Details
Livinea Carvalho's Teleperformance Experience 2007 - 2008
Job Operations Manager at Cx Contact
Industry Telecommunications
Cx Contact   October 2011 - Present
Synergie Contact Inc   April 2010 - October 2011
Synergie - Contact  March 2009 - April 2010
Teleperformance   2007 - 2008
BrasilCenter   February 2005 - November 2005
CSU CardSystem SA   August 2003 - December 2004
TIM Brasil  April 1999 - July 2003

Call Center, Workforce Management, Project Planning, Coaching, Customer Experience, Call Centers, Telecommunications, Operations Management, DES, Entrepreneurship, Management, Team Management, Team Leadership, Contact Centers, Outsourcing, Leadership, Marketing, Project Management, Avaya, Customer Service

Universidade Federal Rural de Pernambuco   2000 — 2001
Maitrise, Administration in Marketing- Customer Relationship

Fabian Rosas Beckmann Fabian Rosas Beckmann Montreal, Canada Area Details
Fabian Rosas Beckmann's Teleperformance Experience August 2009 - May 2010
Job Component manager McGill nouvelle residence Hospitality
Industry Public Relations and Communications
Aramark Canada  January 2011 - Present
2011  January 2011 - Present
private  August 2010 - December 2010
Instituto America, Bilingual Elementary School   August 2009 - August 2010
Teleperformance   August 2009 - May 2010

Universidad Iberomexicana   2001 — 2006
Graduate degree, Communications

Post-Graduate Diploma, Public Relations management


IPAG Ecole Superieur de Commerce

Bobbi Schantz Bobbi Schantz Greater Salt Lake City Area Details
Bobbi Schantz's Teleperformance Experience June 2009 - August 2009
Job Customer Service Specialist
Industry Consumer Services
Teleperformance, USA  2007 - Present
C3 Customer Contact Channels  October 2010 - February 2011
Teleperformance   June 2009 - August 2009
Teleperformance   August 2007 - May 2009

Preferred Real Estate School   2007 — 2007
75 hours, Appraisal

Cameo College of Essential Beauty   2005 — 2007
Master Esthetics

Sheila Tobier Sheila Tobier Fort Lauderdale, Florida Details
Sheila Tobier's Teleperformance Experience August 2013 - January 2014
Job Paralegal at Law Offices of Lisa P Wildstein, LLC
Industry Legal Services
Law Offices of Lisa P Wildstein, LLC   August 2014 - Present
University of Miami  February 2014 - June 2014
Tropical Publications   February 2014 - June 2014
Teleperformance   August 2013 - January 2014
Best Western Oceanfront   August 2011 - August 2013
Western & Southern Financial Group  April 2009 - August 2011
Control & Integration Associates, Inc.   November 1996 - April 2009

Paralegals, Legal Writing, Legal Research, Legal Documents, Customer Support, Legal Compliance, Customer Experience, Office Administration, Office Management, Sales, Insurance, Marketing, Small Business, Life Insurance, Disability Insurance, Time Management, Customer Service, Retirement, Cold Calling, CRM, Fixed Annuities, Selling, Social Media Marketing, Social Networking, Marketing Strategy, Public Speaking, Networking, Financial Analysis, Long-term Care, Team Building, Entrepreneurship, Leadership, Training, Finance, Account Management, Retirement Planning, Direct Sales, Term Life Insurance, Coaching, Strategic Planning, Sales Management, New Business Development, Banking, Business, Strategic Financial..., Hospitality, Customer Satisfaction, Employee Benefits, Management, Recruiting

University of Miami Division of Continuing and International Education (DCIE).   2014 — 2014

Boston University - School of Management   1977 — 1979

Union College   1973 — 1977
Bachelor of science

Patrick Miao Patrick Miao Toronto, Canada Area Details
Patrick Miao's Teleperformance Experience August 2006 - July 2007
Job Program Analyst at Community Safety and Correctional Services
Industry Information Technology and Services
Ontario Ministry of Community Safety and Correctional Services  October 2014 - Present
Canadian Tire  December 2012 - September 2014
Scotiabank  September 2012 - December 2012
Ontario Ministry of Education  April 2012 - July 2012
TD Securities  March 2010 - March 2012
Morneau Sobeco  September 2009 - January 2010
Canadian Tire  February 2009 - May 2009
American Express  July 2007 - December 2008
Teleperformance   August 2006 - July 2007

SSRS, SSIS, ADO.NET, VB.NET, WCF, LINQ, ASP.NET, SQL Server, .NET, SOA, Web Services, C#, XML, T-SQL, Application Development, HTML, IIS, SDLC, Crystal Reports, SQL, Database Design, AJAX, Visual Studio, Microsoft SQL Server, ASP

Tianjin University of Science and Technology   1986 — 1990
Bachelor of Science (B.Sc.), Computer Science

Michael Brannan Michael Brannan Abilene, Texas Details
Michael Brannan's Teleperformance Experience August 2013 - Present
Job Level Designer/Scripter
Industry Computer Games
Teleperformance   August 2013 - Present
The Home Depot  February 2013 - August 2013
Griptonite Games  June 2010 - October 2012
The Guildhall at SMU  January 2009 - March 2011
Abilene Christian University  August 2008 - December 2008
Abilene Christian University  February 2004 - December 2008

Design, Level Design, Scripting, UT3, UDK, Unity, C#, Maya, Whiteboxing, Encounter Design, Combat Design, Illustrator, Photoshop, Excel, Word, Visio, Microsoft Office, Powerpoint, Spanish, Unreal Engine 3, Unreal 3, PS3, Gameplay, Game Design, Game Development, 3D, PowerPoint

Professional Certificate of Interactive Technology, Game/Level Design

Abilene Christian University   2004 — 2008
B.A., English

Judith Zepeda Judith Zepeda Grand Junction, Colorado Area Details
Judith Zepeda's Teleperformance Experience December 2014 - Present
Job Administrative Supervisor at Teleperformance
Industry Accounting
Teleperformance   December 2014 - Present
GH Daniels & Associates   July 2007 - October 2010
LCC travesias mundiales   2008 - 2009
Travesias Mundiales   August 2007 - April 2008

Centro de Estudios Superiores del Estado de Sonora   2001 — 2007

Elena Webb Elena Webb Louisville, Kentucky Area Details
Elena Webb's Teleperformance Experience August 2003 - December 2004
Job Account Executive at ACCENT Marketing
Industry Information Technology and Services
ACCENT Marketing  November 2013 - Present
ACCENT Marketing  March 2010 - November 2013
Sprint Nextel  April 2006 - April 2009
IBM  December 2004 - April 2006
Teleperformance   August 2003 - December 2004

Account Management, Strategic Consulting, Customer Experience, Voice of the Customer, Multi-channel Marketing, Digital Marketing..., CRM, Business Process..., Analysis, Project Planning, Performance Management, Program Management, Vendor Management, Call Centers

Albion College   1995 — 1999
B.A., English/Political Science

Alan Parhams Alan Parhams Albany, Georgia Area Details
Alan Parhams's Teleperformance Experience May 2002 - November 2006
Job Account Executive for CooperCraft Communications
Industry Information Technology and Services
CooperCraft Communications, Inc.   May 2013 - Present
Select Tel Systems   March 2007 - May 2013
Teleperformance   May 2002 - November 2006

Certified Project..., Business Analysis, Microsoft SQL Server, HTML, Project Portfolio..., Integration, Team Leadership, Software Project..., SDLC, Agile Project Management, Data Center, Pre-sales, Project Management, PMP, CRM, Sales, Customer Service, Telecommunications

ShoreTel University   2015 — 2015
Solutions Architect, System Design and Architecture, A+

VMWare Partner University   2013 — 2013
VSP Certification, VMWare Solution Provider, A

Albany State University   1995 — 2002
B.A., Mathematics

Rem Jurado Rem Jurado Richmond, Virginia Details
Rem Jurado's Teleperformance Experience June 2015 - Present
Job Licensed Producer of Property and Casualty Insurance
Industry Insurance
Teleperformance   June 2015 - Present
BusinessTrends (A Kelly Services Company)   June 2010 - December 2010

Legal Research, Human Resources, Training

San Sebastian College - Recoletos de Manila   2011 — 2015
Doctor of Law (J.D.), Banking, Corporate, Finance, and Securities Law

San Beda College   2006 — 2010
Bachelor of Arts (BA), Entrepreneurial and Small Business Operations

Roxana Ruano Roxana Ruano Charlotte, North Carolina Area Details
Roxana Ruano's Teleperformance Experience April 2005 - February 2010
Job Recruiter at Insource Performance Solutions, LLC
Insource Performance Solutions, LLC  May 2013 - Present
iQor  October 2010 - May 2013
Teleperformance   April 2005 - February 2010

Universidad Tecnológica de El Salvador

Tekia Belton Tekia Belton Columbia, South Carolina Area Details
Tekia Belton's Teleperformance Experience January 2012 - Present
Job Teleperformance USA
Industry Telecommunications
Teleperformance   January 2012 - Present
Wal-Mart  May 2011 - January 2012

Cashiering, Retail, Customer Service, Cash Register, Wal-Mart, Telephone Skills, Customer Experience, Customer Satisfaction, Restaurants, Cashiers, Food

Centura College-Columbia   2009 — 2010

Abby McConnell Abby McConnell Abilene, Texas Area Details
Abby McConnell's Teleperformance Experience January 2011 - Present
Job Corporate Quality Assurance Manager at Teleperformance
Industry Outsourcing/Offshoring
Teleperformance   January 2011 - Present
T-Mobile  August 2006 - August 2008

Abilene Christian University   2004 — 2006

Clyde High School   1999 — 2004
High School Diploma

Ghassan Alazzawi Ghassan Alazzawi Columbus, Ohio Area Details
Ghassan Alazzawi's Teleperformance Experience August 2013 - February 2014
Job IT & Telecommunication
Industry Telecommunications
Arrow Electronics  May 2014 - Present
Teleperformance   August 2013 - February 2014
Ericsson  August 2008 - May 2013
United Services LLC   November 2006 - July 2008

Integration, GSM, LTE, WCDMA, 2G, BSS, SDH, GPRS, SS7, IP, NMS, Transmission, Microwave, DWDM, Computer Network..., TCP/IP, Fiber Optics, Telecommunications, OSPF, GPON, MPLS, Ethernet, Wireless, Core Network, WiMAX, CDMA, 3G

Al-Nahrain University   1990 — 1994
Bachelor, Electronic & Communication Engineering

Connie Hesse Connie Hesse Greater Salt Lake City Area Details
Connie Hesse's Teleperformance Experience July 2006 - Present
Job A/P Manager at Teleperformance
Industry Outsourcing/Offshoring
Teleperformance   July 2006 - Present

A/P Manager, A/P Accruals, IFRS, Month End Closing, General Ledger, Team Management, Contact Centers, Workforce Management, Customer Satisfaction, Performance Management, Facility Management, Customer Service, Call Centers, Microsoft Excel, Microsoft Word, Microsoft Exchange, Sage 300 ERP, Team Leadership, Time Management, Corporate Communications, Manufacturing..., Vendor Relations, Vendor Management, New Vendor Development, US GAAP reporting, 1099 Preparation, Process Improvement, Client Services, Year-end Close, Business Travel, Invoice Processing, Expense Reports, Expense Management, Intercompany..., Select and Process..., Management, Finance, Accounts Payable, Customer Experience, Operations Management, Training, Leadership

Interface College-Spokane   1989 — 1990
Associate’s Degree, Business/Corporate Communications, Finance, 3.7

Interface College-Spokane

Tina Kohrman Tina Kohrman Greater Pittsburgh Area Details
Tina Kohrman's Teleperformance Experience December 2011 - Present
Job Customer service representative
Industry Retail
Teleperformance   December 2011 - Present
TeleTech  April 2009 - July 2009
Teleperformance   April 2008 - June 2008
Hardees  June 1998 - January 1999

Cash Handling, Cashiering, Clerical Duties, Answering Phones, Copying, Document Scanning, Communication Written, Data Entry, General Office Duties, Office Equipment, Keyboarding, Calculator, Customer Service, Typing, Photocopier, Fax, Scanners, Computer Literate, Great People Skills, Well Organised, Organizing, Punctual, Courteous, Observant, Perceptive, People-oriented, Team-oriented, Detail Orientation, Prompt, Microsoft Office 2007, Reliability, Fast Learner, Hard Worker, Able To Work Under..., Imaginative, Office Management, Telephone Skills, Multi-line Phone, Google Analytics, YouTube, Facebook, Phone Etiquette

Laurel Business Institute   1996 — 1997
None, Medical/Secretarial Assistant

Albert Gallatin   1991 — 1995
HS Diploma, Business

Albert Gallatin Senior High School   1991 — 1995
Diploma, English, Accounting, Typing, Algebra

Albert Gallatin Senior high school   1991 — 1995
Diploma, Business

DLissa Upshaw DLissa Upshaw Chicago, Illinois Details
DLissa Upshaw's Teleperformance Experience June 2000 - December 2004
Job Member Services Rep at American Bar Association
Industry Financial Services
American Bar Association  March 2012 - Present
Allure Hair Designs   November 2011 - January 2013
HSBC  August 2005 - April 2010
Jones and Collins, LLC   February 2005 - August 2005
Teleperformance   June 2000 - December 2004
Simply Fashion Stores, Ltd.   May 1997 - July 1998
Grand Foods   February 1996 - April 1997

Typing 40 wpm, Data Entry 10,000 kph, MS Office Suite, Highly Organized, Detailed Oriented, Analytical Thinker, Time Management, Multi-Tasker

New Horizons
Administrative Assistant

Robert Morris University   2003 — 2005
Associate in Applied Scinc, Paralegal Studies

Pyramid Career Institute   1999 — 1999
Certificate of Completion, Computer Driven Customer Service

America Vanessa Vargas Kandia America Vanessa Vargas Kandia Greater San Diego Area Details
America Vanessa Vargas Kandia's Teleperformance Experience October 2008 - August 2010
Job Analista de Bases de datos, informes y gestión de Operación Call Center
Industry Telecommunications
Top Factory   August 2013 - December 2013
Atento  June 2013 - August 2013
Información Creativa Ltda   October 2010 - April 2013
Teleperformance   October 2008 - August 2010
Competencia Plus Ltda   September 2007 - October 2008

Call Centers, Spanish, Microsoft Office, Project Management, English, Team Leadership, Customer Service, New Business Development, Liderazgo de equipos, Planificación..., Liderazgo, Telecomunicaciones

Fundación Universitaria Konrad Lorenz   2009 — 2012

Colegio Superior de Telecomunicaciones   2005 — 2007
Técnico en Locución y Medios Audiovisuales, Locución

Dan Manes Dan Manes Orange County, California Area Details
Dan Manes's Teleperformance Experience October 2007 - July 2011
Job Executive Recruiter at Mattson Resources
Industry Staffing and Recruiting
PSG Global Solutions  February 2012 - Present
Teleperformance   October 2007 - July 2011
Alorica  April 2007 - October 2007

Full-cycle Recruiting, Talent Acquisition, Technical Recruiting, Performance Management, Applicant Tracking..., Hiring, Sourcing, Executive Search, Interviewing, Employee Relations, Salary Negotiation, Recruitment/Retention, Employee Engagement, Talent Management, Employer Branding, Coaching, HR Consulting, Mentoring, Team Building, Talent Development, Team Leadership, Metrics

AMA University   2002 — 2004
Master of Computer Applications (M.C.A.), Information Technology

Hugh Bell Hugh Bell Fort Lauderdale, Florida Details
Hugh Bell's Teleperformance Experience July 2010 - Present
Job Technical Support Engineer at Teleperformance
Industry Information Technology and Services
Teleperformance   July 2010 - Present
Saint Lucie County BOCC   February 1998 - March 2003

FastTrain of Ft Lauderdale   2009 — 2010
Vocational Diploma, Networking

Lennard Harrison Lennard Harrison Columbia, South Carolina Details
Lennard Harrison's Teleperformance Experience 2010 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Teleperformance   2010 - Present

ITT Technical Institute-Columbia

ITT Technical Institute-Columbia

Terry Asbury, Jr Terry Asbury, Jr Ventura, California Details
Terry Asbury, Jr's Teleperformance Experience August 2006 - December 2006
Job Hospital & Health Care Professional
Industry Hospital & Health Care
The Wooten Family   May 2008 - December 2010
Lafayette Manor Inc   February 2009 - May 2009
Cherrytree Nursing Facility   January 2008 - April 2008
TeleTech  March 2007 - June 2007
Teleperformance   August 2006 - December 2006
Target  August 2002 - April 2003

Home Health Aide, Customer Service, Telephone Skills, Certified Nursing..., Communication, Drivers licsence, Time Management, Training, Invoicing, Medical Terminology, Nursing

Ventura Senior High   2002 — 2003
N/A, College/University Preparatory and Advanced High School/Secondary Diploma Program

Ventura Adult and Continuing Education   2002 — 2002

SHEREKA JACKSON's Teleperformance Experience September 2003 - August 2005
Job Administrative Assistant
Industry Hospital & Health Care
Humana  June 2012 - Present
Ameritox  May 2010 - January 2012
Phoebe Sumter Medical Center  November 2009 - May 2010
DIRECTV  July 2008 - December 2009
Kohl's Department Stores  November 2007 - July 2008
Teleperformance   September 2003 - August 2005
Coats  January 2000 - December 2000

Medical Devices, Hospitals, Laboratory, Healthcare, Lifesciences, Drug Testing, Medical Terminology, Leadership, Data Entry, Management

Albany State University   2006 — 2007
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing

Albany Technical College   2001 — 2003
Practical Nursing, Vocational Nursing and Nursing Assistants

Kyvonte Hubbard Kyvonte Hubbard Albany, Georgia Details
Kyvonte Hubbard's Teleperformance Experience December 2008 - June 2010
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Currently Unemployed  December 2011 - Present
Teleperformance   December 2008 - June 2010
Teleperformance   2008 - 2010

Customer Service, Business Technology, Sales Management, Management, Childcare

Albany Technical College   2010 — 2012

Brittany Stauffer Brittany Stauffer Riverton, Utah Details
Brittany Stauffer's Teleperformance Experience October 2014 - March 2015
Job Team Member at Sally Beauty
Industry Cosmetics
Sally Beauty  July 2015 - Present
Teleperformance   October 2014 - March 2015
Little Caesars Pizza  August 2013 - February 2014

Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Microsoft Office, Time Management, Teamwork, Sales

Taylor Andrews Academy of Hair Design   2015 — 2016
Cosmetology/Cosmetologist, General

Canyons Technical Education Center   2013 — 2014
Business Administration and Management, General

Riverton High School   2012 — 2014

Shakayla Freeman Shakayla Freeman Grand Cane, Louisiana Details
Shakayla Freeman's Teleperformance Experience November 2011 - April 2013
Job Customer Service Representative at Circle K
Industry Outsourcing/Offshoring
Circle K  April 2013 - Present
Teleperformance   November 2011 - April 2013

Call Centers, Workforce Management, Contact Centers, Service Delivery, Customer Experience, Technical Support, Customer Satisfaction, Team Management, Troubleshooting, Customer Service

Blue Cliff College-Shreveport   2013 — 2013
Cosmetology, Barber/Styling, and Nail Instructor

Karen Cobain Karen Cobain Marina Del Rey, California Details
Karen Cobain's Teleperformance Experience August 2008 - February 2009
Job Packaging Specialist at IMPAK Corporation
Industry Professional Training & Coaching
IMPAK Corporation   November 2012 - Present
First4Skills   January 2011 - August 2012
ClassFitness   August 2010 - August 2012
Winemark   July 2003 - April 2011
Armstrong Learning Ltd   September 2010 - January 2011
Teleperformance   August 2008 - February 2009   May 2007 - August 2007
Lomard   May 2007 - August 2007
Tim Lewis Recruitment   June 2002 - September 2002

MIG welding, Arc Welding, Oxy-acetylene, Writing, Report Writing, Communication, Internal Communications, Marketing Communications, Marketing Strategy, Market Research, E-business, E-Learning, CAD/CAM, CNC manufacturing, CNC Programming, AutoCAD, English, Administrative..., Database Administration, Training Delivery, Teacher Training, Fitness Training, Customer Service, Sales, Retail, Retail Sales, Microsoft Office, Organization, Time Management, Leadership, Adult Education, Office Administration

University of Ulster   2008 — 2012
Bachelor of Science (BSc), Business Studies, 2:1 (Hons)

Stranmillis University College, Queen's University Belfast   2005 — 2010
Bachelor of Education (BEd), Technology and Design, 1:1 Hons

Wesleyan College   2007 — 2008
Bachelor of Business Administration (B.B.A.), International Business, 3.76

Alesia Christian Alesia Christian Columbus, Ohio Details
Alesia Christian's Teleperformance Experience January 2007 - August 2007
Job Company Driver at MobileNet Services
Industry Consumer Services
MobileNet Services  June 2014 - Present
United States Postal Service  July 2013 - September 2013
iQor  April 2013 - August 2013
ADPI Intermedix  2010 - 2011
JCPenney  August 2008 - March 2009
The Home Depot  May 2008 - August 2008
jcpenney  September 2007 - December 2007
Teleperformance   January 2007 - August 2007
Safelite AutoGlass  March 2006 - December 2006

Customer Service, Administrative..., Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Medical Billing, Medical Terminology, Call Center, Customer Satisfaction, Medical Coding, CPT, HIPAA, 10 Key, Troubleshooting, Fax, Office Equipment, Clerical Skills, Appointment Scheduling, ICD-9, Microsoft Excel, Outlook, Call Centers, Telephone Skills, Invoicing

Per Scholas   2012 — 2012
Technical Degree, Information Technology

American School of Technology   2009 — 2010
Technical degree, Medical Office Assistant/Specialist

College of Mount St. Joseph   2005 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

Tyrell Riggins Tyrell Riggins Grand Rapids, Michigan Details
Tyrell Riggins's Teleperformance Experience June 2006 - November 2006
Job FundRaising Professional
Industry Fund-Raising
Savory Foods Inc.  2011 - 2012
Teleperformance   June 2006 - November 2006

Business Technology, PC Operating Systems, Accounting, Manual Labor

Grand Rapids Community College   2010 — 2010

Albany State University   2007 — 2007

Jeana Tedder Jeana Tedder McAllen, Texas Area Details
Jeana Tedder's Teleperformance Experience January 2010 - April 2010
Job Phlebotomist
Industry Hospital & Health Care
Cricket DBA Comfort Suite   March 2013 - July 2013
Vesta Hospitality  September 2011 - April 2012
Hampton Inn & Suite   June 2010 - September 2010
Teleperformance   January 2010 - April 2010
Law Office of Alma R. Garza   October 2008 - December 2008
Shady Brooks   May 2003 - March 2005
T & S Manufacturing LLC   February 2000 - March 2003
JT Motgage Company, LLC   March 1989 - December 1999

Bilingual..., •Answered phones, •Scheduled..., Customer Service, •Greeted clients, Public Speaking, Certified Food..., CNA Training, Phlebotomist Training, Quick Books, Word, Excel, Windows 8.1, Organizational &..., Microsoft Word, Time Management, Well-organized, Enthusiastic, Friendly, Responsible, Timely, Knowledge, Communication, Dependanble, Task Orient, Self-motivated, Self-confidence

South Texas College   2014 — 2014
Certificated, Phlebotomy Technician/Phlebotomist, 3.7

South Texas Vocational Technical Institute-McAllen   2012 — 2014
Diploma, Patient Care Assistance/CNA, 2.4

Edinburg High School   1983 — 1986
High School, General Studies, 12 th completed High School

Desmond Mckibben Desmond Mckibben Lithonia, Georgia Details
Desmond Mckibben's Teleperformance Experience November 2009 - December 2010
Job Account This!
Industry Outsourcing/Offshoring
DIRECTV  May 2013 - Present
Arise Virtual Solutions Inc.  2011 - 2012
Teleperformance   November 2009 - December 2010

Active Listening, Conflict Resolution, Creative Problem Solving, Troubleshooting, Telecommunications, Customer Service, Telephone Skills

Georgia Perimeter College   2011 — 2013
Associate of Science (AS), Business Administration and Management, General

Albany State University   2007 — 2010

Brian Smith A+,Net+,MCP Brian Smith A+,Net+,MCP Mount Vernon, Ohio Details
Brian Smith A+,Net+,MCP's Teleperformance Experience February 1997 - July 1997
Job Owner / PC technician at TEK Smith
Industry Publishing
TEK Smith   December 2014 - Present
Mount Vernon News  December 2007 - May 2015
Vertis Communications  August 2005 - July 2006
Brown Publishing  September 1996 - December 1997
Teleperformance   February 1997 - July 1997

Computer Repair, Citrix, Troubleshooting, Printers, Windows 7, XP, Remote Desktop, Computer Hardware, Windows Server, Technical Support, Software Installation, Hardware, Windows, Networking, Laptops, Windows Vista, Windows XP Pro, Computer Security, Operating Systems, Network Security, VMware

comtptia A+, Comptia network+, MTA, Active Directory certifications, IT

Pioneer Career and Technology Center
Meat Processing

Matthew DeLozier Matthew DeLozier Hilliard, Ohio Details
Matthew DeLozier's Teleperformance Experience June 2010 - January 2013
Job Residential Tier III at Time Warner Cable
Industry Telecommunications
Time Warner Cable  January 2013 - Present
Teleperformance   June 2010 - January 2013
Quiznos  June 2008 - June 2010

Troubleshooting, Information Technology, Technical Support, Help Desk Support, Software Installation, Computer Hardware..., Wireless Networking, Network Installation, Wiring, Microsoft Office, ICOMS, Internetworking, Customer Service, Customer Support, Computer Repair

Knox County Career Center   2007 — 2009
Certificate of Completion, Information Technology

East Knox High School   2005 — 2009
High School Diploma, n/a

Andrew Skocik Andrew Skocik Smock, Pennsylvania Details
Andrew Skocik's Teleperformance Experience August 2005 - September 2009
Job Customer Service Representative at TeleTech
Industry Outsourcing/Offshoring
TeleTech  October 2010 - Present
Teleperformance   August 2005 - September 2009
Golden Corral  August 2005 - August 2005

Technical Support, Troubleshooting, Customer Satisfaction, Software Installation, Operating Systems, Customer Service, Call Centers, Storage, Workforce Management, BPO, Customer Experience, Contact Centers, Service Delivery, Mac, Outsourcing

Pennsylvania Institute of Health and Technology   2009 — 2010
Associate's degree, Business Information Technology

California University of Pennsylvania   2003 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General, 3.46 GPA

Penn State University   2000 — 2003
Associate in Arts in Letters, Arts and Sciences

LaBreshia Ross LaBreshia Ross Shreveport, Louisiana Details
LaBreshia Ross's Teleperformance Experience February 2013 - Present
Job Technical Support Engineer at Teleperformance
Industry Computer Networking
Teleperformance   February 2013 - Present

Career Technical College-Shreveport   2011 — 2013
Associate's degree, Administrative Office Technology

Southwood High School   2006 — 2010

SHAUNDRIKA MCCORKLE's Teleperformance Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Teleperformance   2012 - 2013
Forever 21  January 2010 - March 2011

Microsoft Office, Computers, Customer Service, Cashiers, Call Centers, Calculations

Paine College   2009 — 2013

Allen University   2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Biology, General

Naomi Ketor Naomi Ketor Fort Lauderdale, Florida Details
Naomi Ketor's Teleperformance Experience February 2012 - July 2012
Job LMT at Utopian Salon and Wellness
Industry Medical Practice
City of Fort Lauderdale  February 2014 - Present
Utopian Salon and Wellness   August 2012 - January 2014
Teleperformance   February 2012 - July 2012
Burlington Coat Factory  September 2010 - January 2012

Swedish, Chair Massage, Therapeutic Massage, Relaxation

American Institute   2011 — 2012
Massage Therapy/Therapeutic Massage

Atlantic Technical Center   2006 — 2010
high school

Sanford Brown
Medical/Clinical Assistant

Jacqueline Steers Jacqueline Steers Fort Lauderdale, Florida Details
Jacqueline Steers's Teleperformance Experience April 2012 - March 2013
Job Medics Transportation at AMR
Industry Computer Networking
AMR  March 2013 - Present
Teleperformance   April 2012 - March 2013
Medics transportation   2010 - 2013

Customer Service, Healthcare, Sales, Training, Process Improvement, Customer Satisfaction, Telecommunications

City College   2013 — 2013

Atlantic Technical Center   2006 — 2006

Jersey College
Associate's degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing

chriselda delgadillo chriselda delgadillo San Juan, Texas Details
chriselda delgadillo's Teleperformance Experience December 2012 - October 2013
Job waitress at Rodz
Industry Food & Beverages
Teleperformance   December 2012 - October 2013
Rodz   September 2012 - May 2013
Kumori   September 2010 - September 2011

Customer Service, Time Management, Teamwork, Customer Satisfaction, Catering, Restaurants, Communication, Leadership, Social Media, Telephone Skills

South Texas Vo-Tech Institute   2009 — 2010
Certification, Medical/Clinical Assistant

Options high school   2008 — 2009

Myiesha Gilyard Myiesha Gilyard Shreveport, Louisiana Details
Myiesha Gilyard's Teleperformance Experience July 2011 - Present
Job Student at Ayers Career College
Industry Consumer Services
Barksdale Air force Base  November 2012 - Present
Teleperformance   July 2011 - Present

Ayers Career College   2013 — 2014
CPhT, Pharmacy Technician/Assistant

Bossier Parish Community College   2010 — 2011

Brianna Garrett Brianna Garrett Shreveport, Louisiana Details
Brianna Garrett's Teleperformance Experience May 2011 - August 2013
Job Sales Associate at Charlotte Russe
Industry Hospital & Health Care
Charlotte Russe  March 2015 - Present
Joe's Crab Shack  April 2014 - Present
Margaritaville Resort Casino - Bossier City, La.   May 2013 - May 2014
Teleperformance   May 2011 - August 2013

Customer Service, Time Management, Customer Satisfaction, Teamwork, Microsoft Word, Telephone Skills, PowerPoint, Data Entry, Social Media, Attentiveness, Interpersonal Skills

Ayers Career College   2013 — 2014
Medical Office Assistant/Specialist

Southern University at Shreveport   2010 — 2012

LSU Shreveport   2009 — 2010
Mass Communication/Media Studies

latisha sims latisha sims Leesburg, Georgia Details
latisha sims's Teleperformance Experience December 2012 - Present
Job Event Planner
Industry Events Services
Teleperformance   December 2012 - Present

Event Planning, Customer Service

Albany Technical College   2014 — 2020

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