Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
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1,774 Teleperformance employees in database. Find out everything there's to know about Teleperformance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance Employees
Employee
Years
Job
Industry
Rutha Wallace Rutha Wallace's Teleperformance Experience November 2011 - October 2012
Job Consumer Relations Representative
Industry Financial Services
Experience
Alorica September 2013 - Present
National Car Rental February 2013 - June 2013
Office Team October 2012 - January 2013
Teleperformance November 2011 - October 2012
Ritter's Frozen Custard March 2008 - May 2011
Broward General Medical Center June 2006 - August 2007
Skills
Customer Service, Microsoft Office, Event Management, Social Media, Hospitality, Hotels, Marketing Strategy, Microsoft Excel, Strategic Planning, Public Relations, Microsoft Word, Typing, Data Entry, Call Centers, Process Improvement, Training, PowerPoint, Customer Satisfaction, Operations Management, Access, Leadership, Management
Education
City College 2014 — 2016
Associate of Science (AS), Registered Nursing/Registered Nurse
Broward Community College 2010 — 2011
Associate of Arts (AA), Nursing Science
Dillard High School 2005 — 2009
High School Diploma
Alorica September 2013 - Present
National Car Rental February 2013 - June 2013
Office Team October 2012 - January 2013
Teleperformance November 2011 - October 2012
Ritter's Frozen Custard March 2008 - May 2011
Broward General Medical Center June 2006 - August 2007
Skills
Customer Service, Microsoft Office, Event Management, Social Media, Hospitality, Hotels, Marketing Strategy, Microsoft Excel, Strategic Planning, Public Relations, Microsoft Word, Typing, Data Entry, Call Centers, Process Improvement, Training, PowerPoint, Customer Satisfaction, Operations Management, Access, Leadership, Management
Education
City College 2014 — 2016
Associate of Science (AS), Registered Nursing/Registered Nurse
Broward Community College 2010 — 2011
Associate of Arts (AA), Nursing Science
Dillard High School 2005 — 2009
High School Diploma
Ferin McCauley Ferin McCauley's Teleperformance Experience November 2008 - November 2008
Job Service Desk Technical Support at General Mills
Industry Information Technology and Services
Experience
General Mills February 2013 - Present
Hudson Library & Historical Society March 2010 - January 2013
Teleperformance November 2008 - November 2008
The University of Akron August 2006 - May 2008
Skills
Norton Ghost, Windows 7, XP, Windows Vista, Computer Repair, Windows XP Pro, Active Directory, Computer Hardware, Windows Server, Technical Support, Laptops, Help Desk Support, Remote Desktop
Education
Brown Mackie College-Akron 2010 — 2012
Associate of Science (A.S.), Information Technology
The University of Akron 2006 — 2008
General Mills February 2013 - Present
Hudson Library & Historical Society March 2010 - January 2013
Teleperformance November 2008 - November 2008
The University of Akron August 2006 - May 2008
Skills
Norton Ghost, Windows 7, XP, Windows Vista, Computer Repair, Windows XP Pro, Active Directory, Computer Hardware, Windows Server, Technical Support, Laptops, Help Desk Support, Remote Desktop
Education
Brown Mackie College-Akron 2010 — 2012
Associate of Science (A.S.), Information Technology
The University of Akron 2006 — 2008
calvin weber calvin weber's Teleperformance Experience October 2010 - June 2012
Job Work at home agent at Progrexion
Industry Outsourcing/Offshoring
Experience
Progrexion October 2014 - Present
Flagship Financial Group January 2013 - March 2013
Convergys September 2012 - January 2013
Vivint June 2012 - August 2012
telepreformance October 2010 - June 2012
Teleperformance October 2010 - June 2012
Dialogue Marketing November 2009 - September 2010
Discover Card October 2007 - July 2009
Apx Alarms April 2007 - June 2007
Allied Barton August 2006 - January 2007
Skills
Computers, Windows, Microsoft Word, Microsoft Excel, Copying, Fax, Call Center, Customer Service, Hardware
Education
Stevens-Henager College of Business-Provo 2012 — 2015
Bachelor's Degree, Health/Health Care Administration/Management, 3.24
BYU-Idaho 1998 — 2002
certificate, weilding engineer
rigby highschool 1994 — 1998
generals
Idaho State University, College of Technology
Law Enforcement
Progrexion October 2014 - Present
Flagship Financial Group January 2013 - March 2013
Convergys September 2012 - January 2013
Vivint June 2012 - August 2012
telepreformance October 2010 - June 2012
Teleperformance October 2010 - June 2012
Dialogue Marketing November 2009 - September 2010
Discover Card October 2007 - July 2009
Apx Alarms April 2007 - June 2007
Allied Barton August 2006 - January 2007
Skills
Computers, Windows, Microsoft Word, Microsoft Excel, Copying, Fax, Call Center, Customer Service, Hardware
Education
Stevens-Henager College of Business-Provo 2012 — 2015
Bachelor's Degree, Health/Health Care Administration/Management, 3.24
BYU-Idaho 1998 — 2002
certificate, weilding engineer
rigby highschool 1994 — 1998
generals
Idaho State University, College of Technology
Law Enforcement
marie guirand marie guirand's Teleperformance Experience April 2011 - February 2013
Job Student at Broward Community College
Industry Medical Practice
Experience
Buchanan P.E consulting inc February 2013 - Present
Teleperformance April 2011 - February 2013
CVS Pharmacy March 2010 - April 2011
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint
Education
Broward College 2013 — 2015
Boyd Anderson High School
Diploma
Buchanan P.E consulting inc February 2013 - Present
Teleperformance April 2011 - February 2013
CVS Pharmacy March 2010 - April 2011
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint
Education
Broward College 2013 — 2015
Boyd Anderson High School
Diploma
KÁLMÁN NÉMETH KÁLMÁN NÉMETH's Teleperformance Experience August 2008 - June 2011
Job Engineer (MSc) ⬧ Infocommunication Networks and Systems ⬧ SysAdmin ⬧ GNU/Linux ⬧ Management
Industry Information Technology and Services
Experience
Move One Inc. June 2013 - Present
Teleperformance August 2008 - June 2011
Skills
Project Management, Management, Business Process, Business Analysis, Teamwork, Team Management, IT Service Management, System Administration, Telecommunications, Networking, TCP/IP, Linux, Ubuntu, CentOS, VPN, VoIP, WiFi, OpenWRT, CUPS, SQL, Android, GSM, Cloud Computing, ITIL, Customer Service, ERP, CRM, Communication, Call Centers, Negotiation, Sales, Prezi, Troubleshooting, Team Leadership, Agile Methodologies, Scrum, Kanban, Lean Thinking, Big Data, Supply Chain Management, OTRS, Windows, Microsoft Office, English
Education
Budapest University of Technology and Economics 2002 — 2012
Master of Science (MSc), Electrical, Electronics and Communications Engineering, Infocommunication Networks and Systems
Balassi Institute, Budapest 2001 — 2002
High-school graduation
High School Senta, Senta, Serbia 1997 — 2001
High-school graduation
Move One Inc. June 2013 - Present
Teleperformance August 2008 - June 2011
Skills
Project Management, Management, Business Process, Business Analysis, Teamwork, Team Management, IT Service Management, System Administration, Telecommunications, Networking, TCP/IP, Linux, Ubuntu, CentOS, VPN, VoIP, WiFi, OpenWRT, CUPS, SQL, Android, GSM, Cloud Computing, ITIL, Customer Service, ERP, CRM, Communication, Call Centers, Negotiation, Sales, Prezi, Troubleshooting, Team Leadership, Agile Methodologies, Scrum, Kanban, Lean Thinking, Big Data, Supply Chain Management, OTRS, Windows, Microsoft Office, English
Education
Budapest University of Technology and Economics 2002 — 2012
Master of Science (MSc), Electrical, Electronics and Communications Engineering, Infocommunication Networks and Systems
Balassi Institute, Budapest 2001 — 2002
High-school graduation
High School Senta, Senta, Serbia 1997 — 2001
High-school graduation
Jesse Jaramillo Jesse Jaramillo's Teleperformance Experience June 2011 - December 2011
Job Chief Financial Officer at Glenns Ferry Health Center
Industry Hospital & Health Care
Experience
Glenns Ferry Health Center November 2012 - Present
Glenns Ferry Health Center January 2012 - October 2012
Teleperformance June 2011 - December 2011
First Security Mortgage LLC 2006 - 2007
Skills
Accounting, Budgets, Finance, Financial Analysis, Management, Analysis, Team Leadership
Education
Boise State University 2008 — 2011
Bachelor of Business Administration (BBA), Accountancy
Glenns Ferry Health Center November 2012 - Present
Glenns Ferry Health Center January 2012 - October 2012
Teleperformance June 2011 - December 2011
First Security Mortgage LLC 2006 - 2007
Skills
Accounting, Budgets, Finance, Financial Analysis, Management, Analysis, Team Leadership
Education
Boise State University 2008 — 2011
Bachelor of Business Administration (BBA), Accountancy
Randy St Clair's Teleperformance Experience December 2011 - September 2012
Job Customer Service Representative at Nova Southeastern University
Industry Retail
Experience
Nova Southeastern University December 2013 - Present
Walgreens September 2012 - October 2013
Teleperformance December 2011 - September 2012
Comcast Cable February 2009 - September 2010
Convergys December 2005 - May 2008
Market Source, Inc November 2004 - March 2005
Skills
Technical Support, Troubleshooting, Customer Service, Sales, Wireless, PowerPoint, Invoicing, Call Centers, Customer Satisfaction, Computer Hardware, Windows 7, Team Leadership, Microsoft Office, Customer Experience, Process Improvement, Windows, Windows XP, C++
Education
Florida Atlantic University 2014 — 2016
Bachelor's degree, Computer Engineering
Broward Community College 2006 — 2013
Associate of Arts (AA), Engineering
Plantation High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Nova Southeastern University December 2013 - Present
Walgreens September 2012 - October 2013
Teleperformance December 2011 - September 2012
Comcast Cable February 2009 - September 2010
Convergys December 2005 - May 2008
Market Source, Inc November 2004 - March 2005
Skills
Technical Support, Troubleshooting, Customer Service, Sales, Wireless, PowerPoint, Invoicing, Call Centers, Customer Satisfaction, Computer Hardware, Windows 7, Team Leadership, Microsoft Office, Customer Experience, Process Improvement, Windows, Windows XP, C++
Education
Florida Atlantic University 2014 — 2016
Bachelor's degree, Computer Engineering
Broward Community College 2006 — 2013
Associate of Arts (AA), Engineering
Plantation High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Felicia Washington's Teleperformance Experience 2010 - 2011
Job Student at Brown Mackie College
Industry Medical Practice
Experience
Brown Mackie College May 2014 - Present
Target 2012 - 2013
Domino's Pizza 2011 - 2011
Teleperformance 2010 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Typing, Microsoft Suites
Education
Brown Mackie College-Atlanta 2014 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant
Brown Mackie College May 2014 - Present
Target 2012 - 2013
Domino's Pizza 2011 - 2011
Teleperformance 2010 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Typing, Microsoft Suites
Education
Brown Mackie College-Atlanta 2014 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant
Paul Heil Paul Heil's Teleperformance Experience January 2014 - May 2014
Job Technical Support Tier 2 at Xerox
Industry Consumer Services
Experience
Xerox February 2015 - Present
Intelesure January 2015 - February 2015
CenturyLink August 2014 - December 2014
Teleperformance January 2014 - May 2014
Trinity Transport, LLC July 2012 - January 2014
Target November 2009 - January 2014
Skills
Customer Service, Sales, Retail, Merchandising, Cashiering
Education
Guardian College 2010 — 2011
Emergency Medical Technician Basic
Borah High School 2006 — 2009
Boise State University 2006 — 2008
Computer Internetworking
Xerox February 2015 - Present
Intelesure January 2015 - February 2015
CenturyLink August 2014 - December 2014
Teleperformance January 2014 - May 2014
Trinity Transport, LLC July 2012 - January 2014
Target November 2009 - January 2014
Skills
Customer Service, Sales, Retail, Merchandising, Cashiering
Education
Guardian College 2010 — 2011
Emergency Medical Technician Basic
Borah High School 2006 — 2009
Boise State University 2006 — 2008
Computer Internetworking
Harry Zola Harry Zola's Teleperformance Experience May 2012 - August 2012
Job Solutions Specialist at Verizon Wireless
Industry Retail
Experience
Verizon Wireless August 2014 - Present
Main Street Bistro 2013 - February 2014
Teleperformance May 2012 - August 2012
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Inventory Management, Time Management, Teamwork, Customer Satisfaction, Data Entry, Hospitality, Process Scheduler, Leadership, Employee Training, Technical Support, Call Centers, Team Leadership, Cashiering
Education
Boise State University 2009 — 2014
Bachelor's degree Health Science General Emphasis, General Studies, 3.07
Verizon Wireless August 2014 - Present
Main Street Bistro 2013 - February 2014
Teleperformance May 2012 - August 2012
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Inventory Management, Time Management, Teamwork, Customer Satisfaction, Data Entry, Hospitality, Process Scheduler, Leadership, Employee Training, Technical Support, Call Centers, Team Leadership, Cashiering
Education
Boise State University 2009 — 2014
Bachelor's degree Health Science General Emphasis, General Studies, 3.07
Jonathan Leritte's Teleperformance Experience August 2010 - March 2011
Job Engineer at Stone Cobra
Industry Information Technology and Services
Experience
Stone Cobra January 2015 - Present
WaterShape Consulting April 2014 - December 2014
Home Junction, Inc. August 2013 - March 2014
Jonathan Leritte Consulting March 2013 - August 2013
Linear Corporation November 2012 - December 2012
Teleperformance August 2010 - March 2011
US Census Bureau April 2010 - June 2010
AlliedBarton Security Services January 2008 - November 2009
GameStop November 2007 - May 2008
Skills
Windows 7, Troubleshooting, JavaScript, Ubuntu, Linux, Networking, Software Documentation, System Administration, OS X, Security, IIS, Apache, MySQL, Java, Microsoft Office, Internet Troubleshooting, Microsoft Excel, XP, HTML, Windows Vista, Computer Hardware, Training, Time Management, C++ Language, PHP, XML, CSS, JSP, LibreOffice, Operating Systems, Windows Server, Software Installation, Windows, Technical Support, Network Administration, Visual Basic, Fusion Charts, HTML 5, Windows XP, Web Applications, CSS3, jQuery, Databases, Unit Testing, JSON, PostgreSQL, ASP, HTML5
Education
Coleman University 2012 — 2014
Bachelor's degree
Bossier Parish Community College 2001 — 2004
Associate of Applied Science
Stone Cobra January 2015 - Present
WaterShape Consulting April 2014 - December 2014
Home Junction, Inc. August 2013 - March 2014
Jonathan Leritte Consulting March 2013 - August 2013
Linear Corporation November 2012 - December 2012
Teleperformance August 2010 - March 2011
US Census Bureau April 2010 - June 2010
AlliedBarton Security Services January 2008 - November 2009
GameStop November 2007 - May 2008
Skills
Windows 7, Troubleshooting, JavaScript, Ubuntu, Linux, Networking, Software Documentation, System Administration, OS X, Security, IIS, Apache, MySQL, Java, Microsoft Office, Internet Troubleshooting, Microsoft Excel, XP, HTML, Windows Vista, Computer Hardware, Training, Time Management, C++ Language, PHP, XML, CSS, JSP, LibreOffice, Operating Systems, Windows Server, Software Installation, Windows, Technical Support, Network Administration, Visual Basic, Fusion Charts, HTML 5, Windows XP, Web Applications, CSS3, jQuery, Databases, Unit Testing, JSON, PostgreSQL, ASP, HTML5
Education
Coleman University 2012 — 2014
Bachelor's degree
Bossier Parish Community College 2001 — 2004
Associate of Applied Science
Chelsea Tessier Chelsea Tessier's Teleperformance Experience August 2011 - October 2012
Job Assistant Manager at Enterprise Holdings
Industry Management Consulting
Experience
Enterprise Holdings April 2014 - Present
Tiger Inc October 2012 - February 2014
Teleperformance August 2011 - October 2012
McDonald's August 2008 - July 2011
Skills
Account Management, Marketing Strategy, Digital Marketing, Marketing Communications, Marketing, Business Development, New Business Development, Social Media Marketing, Sales, Social Media, Online Advertising, Management, CRM, Event Management, Sales Management, Time Management, Cold Calling, Early Childhood..., Training, Leadership, Customer Service
Education
Full Sail University 2010 — 2013
Bachelor of Science (BS), Arts, Entertainment, and Media Management
Broward College
Enterprise Holdings April 2014 - Present
Tiger Inc October 2012 - February 2014
Teleperformance August 2011 - October 2012
McDonald's August 2008 - July 2011
Skills
Account Management, Marketing Strategy, Digital Marketing, Marketing Communications, Marketing, Business Development, New Business Development, Social Media Marketing, Sales, Social Media, Online Advertising, Management, CRM, Event Management, Sales Management, Time Management, Cold Calling, Early Childhood..., Training, Leadership, Customer Service
Education
Full Sail University 2010 — 2013
Bachelor of Science (BS), Arts, Entertainment, and Media Management
Broward College
Daniel Kolkena Daniel Kolkena's Teleperformance Experience November 2008 - August 2009
Job Technical Application Support Engineer at Taulia Inc.
Industry Computer Software
Experience
Taulia Inc. October 2014 - Present
EMC July 2013 - October 2014
Mozy November 2010 - July 2013
Mozy August 2009 - November 2010
Teleperformance November 2008 - August 2009
Teleperformance September 2008 - November 2008
CompUSA November 2007 - March 2008
Skills
Technical Support, Software Development, System Administration, Troubleshooting, Computer Hardware, Cloud Computing, Knowledge Management, Quality Assurance, C++, Release Management, Customer Service, Salesforce.com, Programming, Networking, MySQL, JIRA, Data Analytics, Technical Writing, Linux, Storage, Operating Systems, VMware, TCP/IP, Hardware Support, Product Support, KCS, Agile Methodologies, Spanish, Shell Scripting, Unix, Knowledge Base
Education
Utah Valley University 2009 — 2014
Computer Science, Senior
Brigham Young University 2006 — 2009
Ramstein American High School class of 2002 2000 — 2002
Taulia Inc. October 2014 - Present
EMC July 2013 - October 2014
Mozy November 2010 - July 2013
Mozy August 2009 - November 2010
Teleperformance November 2008 - August 2009
Teleperformance September 2008 - November 2008
CompUSA November 2007 - March 2008
Skills
Technical Support, Software Development, System Administration, Troubleshooting, Computer Hardware, Cloud Computing, Knowledge Management, Quality Assurance, C++, Release Management, Customer Service, Salesforce.com, Programming, Networking, MySQL, JIRA, Data Analytics, Technical Writing, Linux, Storage, Operating Systems, VMware, TCP/IP, Hardware Support, Product Support, KCS, Agile Methodologies, Spanish, Shell Scripting, Unix, Knowledge Base
Education
Utah Valley University 2009 — 2014
Computer Science, Senior
Brigham Young University 2006 — 2009
Ramstein American High School class of 2002 2000 — 2002
JOSHUA T MILLER JOSHUA T MILLER's Teleperformance Experience August 2008 - April 2010
Job Computer Sales & Tablets at Best Buy
Industry Oil & Energy
Experience
Best Buy November 2012 - Present
Sam's Club October 2011 - February 2012
Rancher Oilfield & Supply 2012 - 2012
Teleperformance August 2008 - April 2010
Skills
Windows 7, Troubleshooting, Computer Hardware, Customer Service, Technical Support, Microsoft Office, Access, Windows Vista, Computer Repair, Microsoft Excel, Team Leadership, Time Management, Windows
Education
Bossier Parish Community College 2014 — 2016
Bachelor of Science (BS), Cyber Technology
Huntington High School 1997 — 2001
GED
Best Buy November 2012 - Present
Sam's Club October 2011 - February 2012
Rancher Oilfield & Supply 2012 - 2012
Teleperformance August 2008 - April 2010
Skills
Windows 7, Troubleshooting, Computer Hardware, Customer Service, Technical Support, Microsoft Office, Access, Windows Vista, Computer Repair, Microsoft Excel, Team Leadership, Time Management, Windows
Education
Bossier Parish Community College 2014 — 2016
Bachelor of Science (BS), Cyber Technology
Huntington High School 1997 — 2001
GED
Rhealene Palicte Rhealene Palicte's Teleperformance Experience November 2000 - November 2005
Job Team Manger at Unisys
Industry Information Technology and Services
Experience
Unisys May 2005 - Present
Teleperformance November 2000 - November 2005
Skills
IT Service Management, IT Management, Call Centers, IT Strategy, Team Management, ITIL, Management, Business Process..., Change Management, Telecommunications, Process Improvement, Service Delivery, Business Analysis, Vendor Management, Outsourcing, Team Leadership
Education
Waimea High School 1974 — 1978
Brigham Young University - Hawaii
Unisys May 2005 - Present
Teleperformance November 2000 - November 2005
Skills
IT Service Management, IT Management, Call Centers, IT Strategy, Team Management, ITIL, Management, Business Process..., Change Management, Telecommunications, Process Improvement, Service Delivery, Business Analysis, Vendor Management, Outsourcing, Team Leadership
Education
Waimea High School 1974 — 1978
Brigham Young University - Hawaii
Devin Olsen Devin Olsen's Teleperformance Experience January 2008 - May 2008
Job ACC Technician
Industry Automotive
Experience
Walmart May 2008 - Present
Western Waterfowlers Inc. May 2012 - December 2012
Walmart May 2008 - March 2009
Teleperformance January 2008 - May 2008
Mountain Reservations August 2007 - December 2007
Hyundai Motor Manufacturing November 2005 - June 2007
Hornady Transportation October 2000 - September 2004
Schneider National July 1999 - August 2000
Landstar Poole Truckline June 1996 - July 1999
US Army August 1989 - July 1995
Skills
Customer Retention, Relationship Marketing, Creative Marketing, Social Media Consulting, Social Media Measurement, Social Media Integration, Small Business Online..., Internet Marketing, Internet, Long-term Customer..., Business Relationship..., New Business Development, Vehicle Tracking, Vehicle Maintenance, Client Retention, Client Services, Client Relationship..., Business Planning, Business Strategy, Investigations, Electronic Sales, Small Business Smart Up, Retail Sales, Creative Writing, Building Relationships, Training, Outlook, Social Media Marketing, Social Networking, Marketing, PowerPoint, Management
Education
Broadview University-Layton 2011 — 2014
Associate of Applied Science, Business Administration, 3.52 Grade Point Average
Walmart May 2008 - Present
Western Waterfowlers Inc. May 2012 - December 2012
Walmart May 2008 - March 2009
Teleperformance January 2008 - May 2008
Mountain Reservations August 2007 - December 2007
Hyundai Motor Manufacturing November 2005 - June 2007
Hornady Transportation October 2000 - September 2004
Schneider National July 1999 - August 2000
Landstar Poole Truckline June 1996 - July 1999
US Army August 1989 - July 1995
Skills
Customer Retention, Relationship Marketing, Creative Marketing, Social Media Consulting, Social Media Measurement, Social Media Integration, Small Business Online..., Internet Marketing, Internet, Long-term Customer..., Business Relationship..., New Business Development, Vehicle Tracking, Vehicle Maintenance, Client Retention, Client Services, Client Relationship..., Business Planning, Business Strategy, Investigations, Electronic Sales, Small Business Smart Up, Retail Sales, Creative Writing, Building Relationships, Training, Outlook, Social Media Marketing, Social Networking, Marketing, PowerPoint, Management
Education
Broadview University-Layton 2011 — 2014
Associate of Applied Science, Business Administration, 3.52 Grade Point Average
Brandon Scruggs Brandon Scruggs's Teleperformance Experience May 2010 - August 2013
Job Supervisor at Teleperformance
Industry Telecommunications
Experience
Teleperformance May 2010 - August 2013
Skills
Call Centers, Microsoft Office, Customer Satisfaction, Customer Service, Data Analysis, Financial Accounting, Leadership, Microsoft Word, Networking, Team Leadership, Teamwork, Analysis, Accounting, BPO
Education
Brigham Young University 2011 — 2014
Bachelor of Science (BS), Accounting
Utah State University 2009 — 2010
Associate's degree
Teleperformance May 2010 - August 2013
Skills
Call Centers, Microsoft Office, Customer Satisfaction, Customer Service, Data Analysis, Financial Accounting, Leadership, Microsoft Word, Networking, Team Leadership, Teamwork, Analysis, Accounting, BPO
Education
Brigham Young University 2011 — 2014
Bachelor of Science (BS), Accounting
Utah State University 2009 — 2010
Associate's degree
Roxy Maez Roxy Maez's Teleperformance Experience June 2010 - August 2010
Job Accounts Manager at Executive Accounting Services
Industry Accounting
Experience
Executive Accounting Services, Inc. July 2014 - Present
Kount December 2013 - June 2014
VITA January 2013 - April 2014
Personal Residence September 2010 - December 2013
Teleperformance June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Financial Reporting, Financial Accounting, QuickBooks, Financial Analysis, Account Reconciliation, Outlook, Accounts Payable, PowerPoint, Accounts Receivable, Teamwork, Access, Accounting, Auditing, Bookkeeping, Customer Service, Microsoft Word, English
Education
Boise State University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, Accounting GPA: 3.43, Cumulative GPA: 3.351
Executive Accounting Services, Inc. July 2014 - Present
Kount December 2013 - June 2014
VITA January 2013 - April 2014
Personal Residence September 2010 - December 2013
Teleperformance June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Financial Reporting, Financial Accounting, QuickBooks, Financial Analysis, Account Reconciliation, Outlook, Accounts Payable, PowerPoint, Accounts Receivable, Teamwork, Access, Accounting, Auditing, Bookkeeping, Customer Service, Microsoft Word, English
Education
Boise State University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, Accounting GPA: 3.43, Cumulative GPA: 3.351
Lisa Pia Hall Lisa Pia Hall's Teleperformance Experience January 2014 - April 2015
Job Executive Vice President | Sales | Marketing | Client Services | Consulting Services at H2SI Consulting
Industry Outsourcing/Offshoring
Experience
H2 Squared Inc (H2SI) January 2002 - Present
Teleperformance January 2014 - April 2015
HGS - Hinduja Global Solutions September 2012 - January 2014
PCCW Teleservices 2008 - 2011
Aradiant Corporation 2002 - 2008
Acqess Technology 2000 - 2002
Additional Experience Includes 1980 - 2000
Skills
Product Development, Strategic Planning, P&L Management, Online Marketing, Market Research, Public Relations, Campaign Management, Partnership Marketing, Retail, International Marketing, Pricing, Market Planning, Analysis, Marketing Strategy, Marketing Communications, Social Media, Promotions, Competitive Analysis, Product Marketing, Direct Marketing, Social Media Marketing, Product Management, Forecasting, B2B, New Business Development, Marketing Management, Planning, Team Building, Marketing Research, Event Management, Media Relations, Market Analysis, Budgeting, E-commerce, Business Planning, Sales Management, Customer Relations, Strategy Development, Business Strategy, Budgets, Leadership, Marketing, Management, Sales, Customer Service, CRM, Cross-functional Team..., Business Development, Outsourcing, Strategy
Education
Brigham Young University
Bachelor’s Degree, Currently enrolled in BYU’s Bachelor of General Studies Program – 87.5 Units Completed, 3.5 GPA
Brigham Young University
H2 Squared Inc (H2SI) January 2002 - Present
Teleperformance January 2014 - April 2015
HGS - Hinduja Global Solutions September 2012 - January 2014
PCCW Teleservices 2008 - 2011
Aradiant Corporation 2002 - 2008
Acqess Technology 2000 - 2002
Additional Experience Includes 1980 - 2000
Skills
Product Development, Strategic Planning, P&L Management, Online Marketing, Market Research, Public Relations, Campaign Management, Partnership Marketing, Retail, International Marketing, Pricing, Market Planning, Analysis, Marketing Strategy, Marketing Communications, Social Media, Promotions, Competitive Analysis, Product Marketing, Direct Marketing, Social Media Marketing, Product Management, Forecasting, B2B, New Business Development, Marketing Management, Planning, Team Building, Marketing Research, Event Management, Media Relations, Market Analysis, Budgeting, E-commerce, Business Planning, Sales Management, Customer Relations, Strategy Development, Business Strategy, Budgets, Leadership, Marketing, Management, Sales, Customer Service, CRM, Cross-functional Team..., Business Development, Outsourcing, Strategy
Education
Brigham Young University
Bachelor’s Degree, Currently enrolled in BYU’s Bachelor of General Studies Program – 87.5 Units Completed, 3.5 GPA
Brigham Young University
Mark Poulsen Mark Poulsen's Teleperformance Experience March 2014 - February 2015
Job Warehouse Associate at PepsiCo
Industry Retail
Experience
PepsiCo April 2015 - Present
Teleperformance March 2014 - February 2015
Family Dollar April 2013 - March 2014
Carters Retail Inc. August 2011 - December 2012
R.C. Bigelow Tea March 2010 - July 2011
Shopko January 2008 - August 2008
Skills
Sales Management, Forklift Operator, Shipping/receiving, Store Management, Warehousing, Job Scheduling, Operations Management, Physical Inventory, Inventory Management, Training & Development, Documentation, Report Writing, Strategic Planning
Education
Boise State University 2014 — 2016
Bachelor's Degree, General Business
Nampa High School 1998 — 2002
H.S. Diploma, General
PepsiCo April 2015 - Present
Teleperformance March 2014 - February 2015
Family Dollar April 2013 - March 2014
Carters Retail Inc. August 2011 - December 2012
R.C. Bigelow Tea March 2010 - July 2011
Shopko January 2008 - August 2008
Skills
Sales Management, Forklift Operator, Shipping/receiving, Store Management, Warehousing, Job Scheduling, Operations Management, Physical Inventory, Inventory Management, Training & Development, Documentation, Report Writing, Strategic Planning
Education
Boise State University 2014 — 2016
Bachelor's Degree, General Business
Nampa High School 1998 — 2002
H.S. Diploma, General
Andrea Sharpe Andrea Sharpe's Teleperformance Experience
Job supervisor at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance
Skills
Call Center Development, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Operations Management, BPO, Call Centers, Workforce Management, Process Improvement, Troubleshooting, Leadership, Outsourcing, Team Building, Team Leadership, Management, Sales, Team Management
Education
Broward College 2010 — 2013
Associate's degree, Information Technology
Teleperformance
Skills
Call Center Development, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Operations Management, BPO, Call Centers, Workforce Management, Process Improvement, Troubleshooting, Leadership, Outsourcing, Team Building, Team Leadership, Management, Sales, Team Management
Education
Broward College 2010 — 2013
Associate's degree, Information Technology
Ariel Golatt Ariel Golatt's Teleperformance Experience September 2014 - Present
Job Cage Cashier at Eldorado Resorts Casino
Industry Hospital & Health Care
Experience
Teleperformance September 2014 - Present
Eldorado Resorts Casino March 2014 - September 2014
Teleperformance April 2010 - December 2010
McDonald's Corporation August 2005 - September 2007
Skills
Knowledge of office..., 10 Key, Data Entry, Ability to operate most..., Good to excellent..., Excellent telephone and..., Proficient in Microsoft..., Customer Service, Microsoft Word, Cashiering, Microsoft Excel, Telephone Skills, Access, Customer Experience, Teamwork, PowerPoint
Education
Bossier Parish Community College 2011 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Teleperformance September 2014 - Present
Eldorado Resorts Casino March 2014 - September 2014
Teleperformance April 2010 - December 2010
McDonald's Corporation August 2005 - September 2007
Skills
Knowledge of office..., 10 Key, Data Entry, Ability to operate most..., Good to excellent..., Excellent telephone and..., Proficient in Microsoft..., Customer Service, Microsoft Word, Cashiering, Microsoft Excel, Telephone Skills, Access, Customer Experience, Teamwork, PowerPoint
Education
Bossier Parish Community College 2011 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Victoria Waller Victoria Waller's Teleperformance Experience August 2011 - July 2012
Job Financial Services Professional
Industry Financial Services
Experience
GC Services 2013 - 2014
Convergys October 2012 - January 2013
Teleperformance August 2011 - July 2012
Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Avaya IP Telephony
Education
Bossier Parish Community College 2011 — 2012
n/a, Psychology
GC Services 2013 - 2014
Convergys October 2012 - January 2013
Teleperformance August 2011 - July 2012
Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Avaya IP Telephony
Education
Bossier Parish Community College 2011 — 2012
n/a, Psychology
Jan David's Teleperformance Experience April 2013 - May 2013
Job Graduate of University of Santo Tomas
Industry Human Resources
Experience
Quest Nutrition September 2014 - Present
Teleperformance April 2013 - May 2013
Skills
Employee Relations, Recruiting, Human Resources, Performance Management, Talent Management, Talent Acquisition, Employee Engagement, HR Policies, HRIS, Microsoft Office, Organizational..., Customer Service, Performance Appraisal, Interviews, Hiring, Employee Training, Career Development, Organizational Design, Screening, Recruitments, Personnel Management, Screening Resumes
Education
University of Santo Tomas Philippines 2010 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General
California State University-Dominguez Hills
Certificate in Human Resource, Human Resources Development
Quest Nutrition September 2014 - Present
Teleperformance April 2013 - May 2013
Skills
Employee Relations, Recruiting, Human Resources, Performance Management, Talent Management, Talent Acquisition, Employee Engagement, HR Policies, HRIS, Microsoft Office, Organizational..., Customer Service, Performance Appraisal, Interviews, Hiring, Employee Training, Career Development, Organizational Design, Screening, Recruitments, Personnel Management, Screening Resumes
Education
University of Santo Tomas Philippines 2010 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General
California State University-Dominguez Hills
Certificate in Human Resource, Human Resources Development
Stephen Isaacson Stephen Isaacson's Teleperformance Experience August 2012 - June 2013
Job Architectural Drafter at Architectural Coalition
Industry Architecture & Planning
Experience
Architectural Coalition May 2014 - Present
ZipLocal June 2013 - May 2014
Teleperformance August 2012 - June 2013
Utah State Developmental Center June 2011 - February 2012
Raise the Bar Business Services, LLC July 2008 - March 2009
Sears, Roebuck and Co. September 2007 - July 2008
Peck Enterprises Inc July 2007 - September 2007
Skills
Teamwork, Networking, Team Building, Customer Service, Reliability, Team Leadership, Sales, Employee Loyalty, Hardwork, Sales Management, Microsoft Word, PowerPoint, Customer Satisfaction, Leadership, Problem Solving, Trusted, Communication, Personality, Civil Engineering, Architecture, Technical Support, AutoCAD
Education
Brigham Young University 2013 — 2015
Engineer's Degree, Civil Engineering, Currently Enrolled
Utah Valley University 2011 — 2013
Pre- Engineering AS, Architecture, 3.85
American Fork High School 2003 — 2007
Diploma, 6 AP Classes, 4.0
Architectural Coalition May 2014 - Present
ZipLocal June 2013 - May 2014
Teleperformance August 2012 - June 2013
Utah State Developmental Center June 2011 - February 2012
Raise the Bar Business Services, LLC July 2008 - March 2009
Sears, Roebuck and Co. September 2007 - July 2008
Peck Enterprises Inc July 2007 - September 2007
Skills
Teamwork, Networking, Team Building, Customer Service, Reliability, Team Leadership, Sales, Employee Loyalty, Hardwork, Sales Management, Microsoft Word, PowerPoint, Customer Satisfaction, Leadership, Problem Solving, Trusted, Communication, Personality, Civil Engineering, Architecture, Technical Support, AutoCAD
Education
Brigham Young University 2013 — 2015
Engineer's Degree, Civil Engineering, Currently Enrolled
Utah Valley University 2011 — 2013
Pre- Engineering AS, Architecture, 3.85
American Fork High School 2003 — 2007
Diploma, 6 AP Classes, 4.0
bryanca taylor bryanca taylor's Teleperformance Experience September 2011 - March 2012
Job Inventory Auditor at RGIS
Industry Food & Beverages
Experience
RGIS December 2012 - Present
701 Kings Lounge December 2012 - Present
Horseshoe Casino July 2012 - November 2012
Teleperformance September 2011 - March 2012
Skills
Computer Graphics, Software, Typing, Google Docs, Google Apps, Citrix, Mac OS, Customer Service, Customer Satisfaction, Customer Support
Education
Bossier Parish Community College 2012 — 2014
Navarro College 2011 — 2012
RGIS December 2012 - Present
701 Kings Lounge December 2012 - Present
Horseshoe Casino July 2012 - November 2012
Teleperformance September 2011 - March 2012
Skills
Computer Graphics, Software, Typing, Google Docs, Google Apps, Citrix, Mac OS, Customer Service, Customer Satisfaction, Customer Support
Education
Bossier Parish Community College 2012 — 2014
Navarro College 2011 — 2012
Mustafa Ajlouni, MBA Mustafa Ajlouni, MBA's Teleperformance Experience October 2013 - March 2014
Job PNC Bank
Industry Accounting
Experience
Mourjan June 2013 - Present
PNC February 2015 - June 2015
SMGI November 2014 - February 2015
TeleTech March 2014 - June 2014
Teleperformance October 2013 - March 2014
California University of Pennsylvania January 2012 - May 2013
Talal Abu-Ghazaleh Public Accounting Firm May 2011 - July 2011
Basha'er Company July 2010 - January 2011
Muskingum University September 2009 - May 2010
Coll Materials, LLC September 2009 - December 2009
Skills
Analysis, Training, Market Research, Financial Analysis, Time Management, Data Analysis, Strategic Planning, Teamwork, Budgets, Recruiting, Project Management, Risk Management, Human Resources, Project Planning, Coaching, Leadership, Teaching, Auditing, Team Leadership, Management, Business Strategy, Financial Accounting, Payroll, Access, Leadership Development, Outlook, Cash Flow, Administration, Interviews, Team Building, Policy, Team Management, Process Improvement, Event Planning, SPSS, Microsoft Office, Research, Public Speaking, Accounting, Business Analyst, Financial Analyst, GUI, DOS
Education
California University of Pennsylvania 2012 — 2013
Masters in Business Administration, MBA, 3.8/4.0
Muskingum University 2007 — 2010
Bachelor of Arts (B.A.), Accounting and Business/Management
Mourjan June 2013 - Present
PNC February 2015 - June 2015
SMGI November 2014 - February 2015
TeleTech March 2014 - June 2014
Teleperformance October 2013 - March 2014
California University of Pennsylvania January 2012 - May 2013
Talal Abu-Ghazaleh Public Accounting Firm May 2011 - July 2011
Basha'er Company July 2010 - January 2011
Muskingum University September 2009 - May 2010
Coll Materials, LLC September 2009 - December 2009
Skills
Analysis, Training, Market Research, Financial Analysis, Time Management, Data Analysis, Strategic Planning, Teamwork, Budgets, Recruiting, Project Management, Risk Management, Human Resources, Project Planning, Coaching, Leadership, Teaching, Auditing, Team Leadership, Management, Business Strategy, Financial Accounting, Payroll, Access, Leadership Development, Outlook, Cash Flow, Administration, Interviews, Team Building, Policy, Team Management, Process Improvement, Event Planning, SPSS, Microsoft Office, Research, Public Speaking, Accounting, Business Analyst, Financial Analyst, GUI, DOS
Education
California University of Pennsylvania 2012 — 2013
Masters in Business Administration, MBA, 3.8/4.0
Muskingum University 2007 — 2010
Bachelor of Arts (B.A.), Accounting and Business/Management
Chelsie Willey Chelsie Willey's Teleperformance Experience October 2008 - September 2010
Job Legal Receptionist at Akerman LLP
Industry Legal Services
Experience
Akerman LLP May 2013 - Present
Wells Fargo April 2011 - February 2013
C3/CustomerContactChannels, Inc. September 2010 - April 2011
Teleperformance October 2008 - September 2010
Shopko April 2007 - August 2008
Skills
Communication Skills, Word Processing, Teamwork, Customer Service, Microsoft Excel, Financial Risk, Microsoft Word, PowerPoint, Problem Solving, Leadership, Quality Assurance, Web Applications, Analysis, Troubleshooting, Data Entry, Risk Management, Risk Assessment, Credit Risk, Filing, Microsoft Office, Legal Research, Outlook, Management, Telephone Skills, Fax, Communication, Criminal Investigations, Investigative Services, Time Management, Team Leadership, Invoicing, Legal Writing, Team Building, Critical Thinking
Education
Broadview University-West Jordan 2009 — 2012
Associate of Science (A.S.), Criminal Justice
Southpoint Highschool 2007 — 2008
Highschool Diploma, Highschool
Akerman LLP May 2013 - Present
Wells Fargo April 2011 - February 2013
C3/CustomerContactChannels, Inc. September 2010 - April 2011
Teleperformance October 2008 - September 2010
Shopko April 2007 - August 2008
Skills
Communication Skills, Word Processing, Teamwork, Customer Service, Microsoft Excel, Financial Risk, Microsoft Word, PowerPoint, Problem Solving, Leadership, Quality Assurance, Web Applications, Analysis, Troubleshooting, Data Entry, Risk Management, Risk Assessment, Credit Risk, Filing, Microsoft Office, Legal Research, Outlook, Management, Telephone Skills, Fax, Communication, Criminal Investigations, Investigative Services, Time Management, Team Leadership, Invoicing, Legal Writing, Team Building, Critical Thinking
Education
Broadview University-West Jordan 2009 — 2012
Associate of Science (A.S.), Criminal Justice
Southpoint Highschool 2007 — 2008
Highschool Diploma, Highschool
delacey washington delacey washington's Teleperformance Experience August 2012 - December 2012
Job Noc Engineer at Verio
Industry Internet
Experience
Akamai Technologies October 2014 - Present
Verio December 2012 - February 2015
Teleperformance August 2012 - December 2012
Lowes Foods February 2009 - August 2012
Skills
Cisco Networking, Subnetting, Cisco Routing &..., CCNA, CCENT, CompTIA A+ Certification, Routing Protocols, MPLS Networking, BGP, VRF, VLAN, Frame Relay, ATM networks, PPP, Cisco VPN
Education
plantation high school 2005 — 2009
Broward College
Network and System Administration/Administrator
Akamai Technologies October 2014 - Present
Verio December 2012 - February 2015
Teleperformance August 2012 - December 2012
Lowes Foods February 2009 - August 2012
Skills
Cisco Networking, Subnetting, Cisco Routing &..., CCNA, CCENT, CompTIA A+ Certification, Routing Protocols, MPLS Networking, BGP, VRF, VLAN, Frame Relay, ATM networks, PPP, Cisco VPN
Education
plantation high school 2005 — 2009
Broward College
Network and System Administration/Administrator
Caitlin Savage Caitlin Savage's Teleperformance Experience September 2011 - June 2012
Job Assistant Language Teacher at Interac
Industry Writing and Editing
Experience
Interac March 2014 - Present
Plato's Closet December 2013 - March 2014
Shane English School Taiwan July 2012 - July 2013
Teleperformance September 2011 - June 2012
Lyrical Press November 2010 - June 2012
AnimeSecrets February 2010 - April 2012
Bath & Body Works May 2006 - July 2011
Residential Finance Corporation December 2010 - April 2011
Show What You Know Publishing June 2010 - November 2010
Anime in Northwest Ohio August 2008 - May 2009
Skills
Event Planning, Editing, Writing, Editorial, Books, Microsoft Office, Proofreading, Research, Word, Copy Editing, English, Publishing, Blogging
Education
Bowling Green State University 2005 — 2009
Bachelor of Arts, English
Bowling Green State University 2005 — 2009
Bachelor's degree, English Language and Literature/Letters
Interac March 2014 - Present
Plato's Closet December 2013 - March 2014
Shane English School Taiwan July 2012 - July 2013
Teleperformance September 2011 - June 2012
Lyrical Press November 2010 - June 2012
AnimeSecrets February 2010 - April 2012
Bath & Body Works May 2006 - July 2011
Residential Finance Corporation December 2010 - April 2011
Show What You Know Publishing June 2010 - November 2010
Anime in Northwest Ohio August 2008 - May 2009
Skills
Event Planning, Editing, Writing, Editorial, Books, Microsoft Office, Proofreading, Research, Word, Copy Editing, English, Publishing, Blogging
Education
Bowling Green State University 2005 — 2009
Bachelor of Arts, English
Bowling Green State University 2005 — 2009
Bachelor's degree, English Language and Literature/Letters
Brian Forman's Teleperformance Experience January 2014 - Present
Job Global Support Manager at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
Teleperformance March 1998 - Present
PaverModule August 1996 - March 1998
CRC Press January 1989 - April 1996
Skills
Analytics, Avaya, Call Centers, Management, Telecommunications, Call Center, BPO, Customer Experience, Public Speaking, Workforce Management, Training, Customer Satisfaction, Troubleshooting, Microsoft Office, Service Delivery, CRM, Contact Centers, Team Building, Outsourcing, Computer Hardware, Vendor Management, Team Management, Leadership, Account Management, SharePoint, Business Analysis, Technical Support, Team Leadership, Sales Management, Direct Sales, Process Improvement, Performance Management, Operations Management, Forecasting, Customer Service, Microsoft Technologies, Telephony, Customer Retention, Project Management, Telemarketing, Recruiting, Coaching, Sales, Quality Management
Education
Broward College 1979 — 1983
High School Diploma, Graphics
Teleperformance January 2014 - Present
Teleperformance March 1998 - Present
PaverModule August 1996 - March 1998
CRC Press January 1989 - April 1996
Skills
Analytics, Avaya, Call Centers, Management, Telecommunications, Call Center, BPO, Customer Experience, Public Speaking, Workforce Management, Training, Customer Satisfaction, Troubleshooting, Microsoft Office, Service Delivery, CRM, Contact Centers, Team Building, Outsourcing, Computer Hardware, Vendor Management, Team Management, Leadership, Account Management, SharePoint, Business Analysis, Technical Support, Team Leadership, Sales Management, Direct Sales, Process Improvement, Performance Management, Operations Management, Forecasting, Customer Service, Microsoft Technologies, Telephony, Customer Retention, Project Management, Telemarketing, Recruiting, Coaching, Sales, Quality Management
Education
Broward College 1979 — 1983
High School Diploma, Graphics
Dion P Samuel Dion P Samuel's Teleperformance Experience September 2013 - February 2014
Job Technical Support Help Desk at MiX Telematics
Industry Computer Hardware
Experience
MiX Telematics June 2014 - Present
Self January 2009 - Present
Teleperformance September 2013 - February 2014
Fiberbuilt Umbrellas May 2013 - August 2013
Vacation Village Resorts April 2011 - November 2012
Zucarelli April 2012 - May 2012
City of Cooper City 2008 April 2008 - April 2009
American Airlines Arena November 2006 - March 2007
Skills
Hospitality, Hospitality Industry, Marketing, Facebook, Social Networking, Marketing Strategy, Food & Beverage, Restaurants, Nightlife, Public Relations, Customer Service, Linux, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Machining, Mac OS, A+, Network Engineering, Sales, Smartphones, Android, Android SDK, iPhone, Computer Science, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, Computers, Construction, Hand Tools, PowerPoint, Power Tools, Forklift Operator, Deliveries, Twitter, Google Docs, Google Apps, Google Maps, Technology, Information Technology, Business Strategy, Business, Wireless Networking, Cisco Networking, Network Administration, Fitness, Fitness Training
Education
Broward Community College 2009 — 2015
Associates of Science, Network and System Administration/Administrator
Brick High School 1998 — 2001
Diploma, General education
MiX Telematics June 2014 - Present
Self January 2009 - Present
Teleperformance September 2013 - February 2014
Fiberbuilt Umbrellas May 2013 - August 2013
Vacation Village Resorts April 2011 - November 2012
Zucarelli April 2012 - May 2012
City of Cooper City 2008 April 2008 - April 2009
American Airlines Arena November 2006 - March 2007
Skills
Hospitality, Hospitality Industry, Marketing, Facebook, Social Networking, Marketing Strategy, Food & Beverage, Restaurants, Nightlife, Public Relations, Customer Service, Linux, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Machining, Mac OS, A+, Network Engineering, Sales, Smartphones, Android, Android SDK, iPhone, Computer Science, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, Computers, Construction, Hand Tools, PowerPoint, Power Tools, Forklift Operator, Deliveries, Twitter, Google Docs, Google Apps, Google Maps, Technology, Information Technology, Business Strategy, Business, Wireless Networking, Cisco Networking, Network Administration, Fitness, Fitness Training
Education
Broward Community College 2009 — 2015
Associates of Science, Network and System Administration/Administrator
Brick High School 1998 — 2001
Diploma, General education
Charity Patrick's Teleperformance Experience February 2013 - Present
Job Customer Service Representative at Teleperformance
Industry Telecommunications
Experience
Teleperformance February 2013 - Present
Cbeyond October 2011 - January 2012
Disney Vacation Club August 2009 - July 2010
American Campus Communities August 2008 - August 2009
ABC News August 2008 - January 2009
Clear Channel Radio 2005 - 2006
Skills
Ability to manage..., Excellent written and..., Experience with..., Can work independently..., Capable of running and..., Outstanding ability to...
Education
Henry Ford Community College 2013 — 2015
Paralegal Studies
Bowling Green State University 2006 — 2009
Bachelor of Arts (B.A.), Broadcast Journalism
Teleperformance February 2013 - Present
Cbeyond October 2011 - January 2012
Disney Vacation Club August 2009 - July 2010
American Campus Communities August 2008 - August 2009
ABC News August 2008 - January 2009
Clear Channel Radio 2005 - 2006
Skills
Ability to manage..., Excellent written and..., Experience with..., Can work independently..., Capable of running and..., Outstanding ability to...
Education
Henry Ford Community College 2013 — 2015
Paralegal Studies
Bowling Green State University 2006 — 2009
Bachelor of Arts (B.A.), Broadcast Journalism
Antonette Pullman's Teleperformance Experience March 2014 - June 2014
Job Delivery Driver
Industry Food & Beverages
Experience
Pizza Hut January 2014 - Present
ORR NIssan July 2014 - July 2014
Teleperformance March 2014 - June 2014
Avon June 2012 - November 2012
Raising Cane's August 2012 - September 2012
Teleperformance August 2010 - February 2012
Raising Cane's August 2010 - August 2010
Subway January 2010 - July 2010
Cane’s Chicken Fingers March 2008 - January 2010
LSU Health Sciences Center October 2007 - May 2008
Skills
Microsoft Office, Mac OS X, File Management, Inventory, Fax, Customer Service, Time Management, Microsoft Excel, PowerPoint, Computer Hardware, Microsoft Word, Customer Satisfaction, Data Entry, Teamwork, Outlook, Windows, Troubleshooting
Education
Bossier Parish Community College 2014 — 2017
Associate's degree, Cyber/Computer Forensics and Counterterrorism
Pizza Hut January 2014 - Present
ORR NIssan July 2014 - July 2014
Teleperformance March 2014 - June 2014
Avon June 2012 - November 2012
Raising Cane's August 2012 - September 2012
Teleperformance August 2010 - February 2012
Raising Cane's August 2010 - August 2010
Subway January 2010 - July 2010
Cane’s Chicken Fingers March 2008 - January 2010
LSU Health Sciences Center October 2007 - May 2008
Skills
Microsoft Office, Mac OS X, File Management, Inventory, Fax, Customer Service, Time Management, Microsoft Excel, PowerPoint, Computer Hardware, Microsoft Word, Customer Satisfaction, Data Entry, Teamwork, Outlook, Windows, Troubleshooting
Education
Bossier Parish Community College 2014 — 2017
Associate's degree, Cyber/Computer Forensics and Counterterrorism
Jennifer Ake Jennifer Ake's Teleperformance Experience 2000 - 2004
Job Business Analyst at Teletech Holdings
Industry Outsourcing/Offshoring
Experience
Teletech Holdings November 2011 - Present
TeleTech June 2010 - Present
TeleTech April 2008 - June 2010
TeleTech August 2006 - April 2008
Darden Restaurants April 2004 - August 2006
Teleperformance 2000 - 2004
Education
California University of Pennsylvania 2009 — 2013
Liberal Arts, Business and Marketing
Teletech Holdings November 2011 - Present
TeleTech June 2010 - Present
TeleTech April 2008 - June 2010
TeleTech August 2006 - April 2008
Darden Restaurants April 2004 - August 2006
Teleperformance 2000 - 2004
Education
California University of Pennsylvania 2009 — 2013
Liberal Arts, Business and Marketing
Jessica Ortega's Teleperformance Experience August 2013 - August 2013
Job Teaching Assistant at Brandeis University
Industry Financial Services
Experience
PwC July 2015 - August 2015
PwC Dominican Republic July 2014 - August 2014
Teleperformance August 2013 - August 2013
Squire Sanders Peña Prieto Gamundi July 2013 - July 2013
Skills
Microsoft Office, Public Speaking, Leadership, Customer Service, Social Media Marketing, Teaching, Organizational..., Multi-Cultural Team..., Project Management, Foreign Languages, Social Networking, Data Analysis
Education
Goldsmiths, University of London 2015 — 2015
Study Abroad, Psychology and Managerial Accounting
Brandeis University 2012 — 2015
Bachelor's Degree, Business and Psychology
The Americas Bicultural Academy 2000 — 2012
High School
PwC July 2015 - August 2015
PwC Dominican Republic July 2014 - August 2014
Teleperformance August 2013 - August 2013
Squire Sanders Peña Prieto Gamundi July 2013 - July 2013
Skills
Microsoft Office, Public Speaking, Leadership, Customer Service, Social Media Marketing, Teaching, Organizational..., Multi-Cultural Team..., Project Management, Foreign Languages, Social Networking, Data Analysis
Education
Goldsmiths, University of London 2015 — 2015
Study Abroad, Psychology and Managerial Accounting
Brandeis University 2012 — 2015
Bachelor's Degree, Business and Psychology
The Americas Bicultural Academy 2000 — 2012
High School
Eric Armentrout Eric Armentrout's Teleperformance Experience October 2008 - July 2010
Job
Industry Computer Networking
Experience
The Ohio State University Wexner Medical Center March 2015 - Present
Midwest Sports June 2010 - Present
Ice Photography June 2010 - Present
Bob Evans Farm February 2014 - February 2015
Kelly Services January 2014 - February 2014
HR Imaging Partners Inc. August 2009 - June 2013
Teleperformance October 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Budgets, Illustrator, InDesign, Canon Cameras
Education
ITT Technical Institute-Hilliard 2013 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Columbus State Community College 2009 — 2012
Associate of Arts (A.A.), Graphic Design, 3.2
Bowling Green State University 2001 — 2002
Bachelor of Arts (B.A.), Graphic Design
Westland High School 1996 — 2000
High School Diploma, Applied Technology
Franklin University
Bachelor's degree, Information Technology
The Ohio State University Wexner Medical Center March 2015 - Present
Midwest Sports June 2010 - Present
Ice Photography June 2010 - Present
Bob Evans Farm February 2014 - February 2015
Kelly Services January 2014 - February 2014
HR Imaging Partners Inc. August 2009 - June 2013
Teleperformance October 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Budgets, Illustrator, InDesign, Canon Cameras
Education
ITT Technical Institute-Hilliard 2013 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Columbus State Community College 2009 — 2012
Associate of Arts (A.A.), Graphic Design, 3.2
Bowling Green State University 2001 — 2002
Bachelor of Arts (B.A.), Graphic Design
Westland High School 1996 — 2000
High School Diploma, Applied Technology
Franklin University
Bachelor's degree, Information Technology
Calwyn Emmanuel Jr's Teleperformance Experience 2012 - 2012
Job Advanced Repair Agent at Best Buy
Industry Retail
Experience
Best Buy July 2014 - Present
Best Buy November 2013 - July 2014
Techzilla Tech Support May 2013 - August 2013
AT&T September 2011 - March 2012
Teleperformance 2012 - 2012
Women In Distress of Broward County, Inc. September 2009 - September 2011
Circuit City September 2007 - August 2008
Skills
Mac OS X, Windows, Photoshop, Microsoft Office, Active Directory, Windows Server, Retail, Technical Support, OS X, Microsoft Exchange, Troubleshooting, Software Installation, Printers, Customer Service, Hardware, Software Documentation, Windows 7, Help Desk Support, Remote Desktop, Laptops, Windows Vista, CompTIA, A+ Certified
Education
Broward College 2011 — 2013
Associate of Arts (A.A.)
Broward Community College 2008 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
Best Buy July 2014 - Present
Best Buy November 2013 - July 2014
Techzilla Tech Support May 2013 - August 2013
AT&T September 2011 - March 2012
Teleperformance 2012 - 2012
Women In Distress of Broward County, Inc. September 2009 - September 2011
Circuit City September 2007 - August 2008
Skills
Mac OS X, Windows, Photoshop, Microsoft Office, Active Directory, Windows Server, Retail, Technical Support, OS X, Microsoft Exchange, Troubleshooting, Software Installation, Printers, Customer Service, Hardware, Software Documentation, Windows 7, Help Desk Support, Remote Desktop, Laptops, Windows Vista, CompTIA, A+ Certified
Education
Broward College 2011 — 2013
Associate of Arts (A.A.)
Broward Community College 2008 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
Hector Saul Ramirez de Leon's Teleperformance Experience 2008 - 2009
Job Import Export Financial Coordinator at JB Exports & Imports
Industry Import and Export
Experience
JB Exports & Imports August 2014 - Present
BYU-Idaho Investment Society September 2014 - April 2015
SMART CENTS AUTO SALES LLC April 2013 - March 2014
Kiva.org September 2013 - December 2013
BYU-Idaho September 2012 - January 2013
BYU-Idaho April 2012 - August 2012
Learning Systems August 2011 - April 2012
The Church of Jesus Christ of Latter-day Saints 2009 - 2011
Teleperformance 2008 - 2009
Hanes Industries September 2006 - November 2007
Skills
Public Speaking, International..., Humanitarian, Service Optimization, Interdisciplinary..., Global Marketing, Critical Thinking, International Relations, Online Marketing, Social Media Marketing, Managerial Finance, Entrepreneurship, Customer Service, Social Networking, Training, Research, Marketing, Teamwork, Facebook
Education
BYU-Idaho 2012 — 2016
Bachelor of Business Administration (B.B.A.), International Business
JB Exports & Imports August 2014 - Present
BYU-Idaho Investment Society September 2014 - April 2015
SMART CENTS AUTO SALES LLC April 2013 - March 2014
Kiva.org September 2013 - December 2013
BYU-Idaho September 2012 - January 2013
BYU-Idaho April 2012 - August 2012
Learning Systems August 2011 - April 2012
The Church of Jesus Christ of Latter-day Saints 2009 - 2011
Teleperformance 2008 - 2009
Hanes Industries September 2006 - November 2007
Skills
Public Speaking, International..., Humanitarian, Service Optimization, Interdisciplinary..., Global Marketing, Critical Thinking, International Relations, Online Marketing, Social Media Marketing, Managerial Finance, Entrepreneurship, Customer Service, Social Networking, Training, Research, Marketing, Teamwork, Facebook
Education
BYU-Idaho 2012 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Bronwyn Janzen Bronwyn Janzen's Teleperformance Experience December 2008 - May 2009
Job Customer Service Professional
Industry Public Relations and Communications
Experience
iQor October 2012 - February 2013
NCO Group July 2012 - October 2012
Teleperformance December 2008 - May 2009
Ameriprise Financial Services, Inc. October 2005 - May 2009
Skills
PowerPoint, Microsoft Word, Multi Tasking, Customer Service, Customer Satisfaction, Radio Broadcasting, Telephone Skills, Leadership, Cashiering, Call Centers, Time Management, Social Networking, Data Entry, Lotus Notes, Customer Retention, Outlook, Customer Experience, Troubleshooting, Teamwork, Team Building, Process Improvement, Retail, Windows, Microsoft Office
Education
Weber State University 2009 — 2014
Brown College 1988 — 1990
Bachelor of Science (BS), Radio and Television Broadcasting Technology/Technician
iQor October 2012 - February 2013
NCO Group July 2012 - October 2012
Teleperformance December 2008 - May 2009
Ameriprise Financial Services, Inc. October 2005 - May 2009
Skills
PowerPoint, Microsoft Word, Multi Tasking, Customer Service, Customer Satisfaction, Radio Broadcasting, Telephone Skills, Leadership, Cashiering, Call Centers, Time Management, Social Networking, Data Entry, Lotus Notes, Customer Retention, Outlook, Customer Experience, Troubleshooting, Teamwork, Team Building, Process Improvement, Retail, Windows, Microsoft Office
Education
Weber State University 2009 — 2014
Brown College 1988 — 1990
Bachelor of Science (BS), Radio and Television Broadcasting Technology/Technician
Jessica Dobbs's Teleperformance Experience September 2013 - February 2014
Job Governance Risk and Compliance PM at Microsoft
Industry Financial Services
Experience
Microsoft February 2014 - Present
Teleperformance September 2013 - February 2014
AllianceOne November 2009 - September 2013
Teleperformance November 2008 - November 2009
Toll Brothers October 2007 - November 2008
Toll Brothers September 2005 - October 2007
Land Instruments International 2000 - 2005
Skills
Security, Disaster Recovery, Active Directory, Firewalls, Information Security, VMware, CISSP, VPN, Virtualization, Information Security..., Cisco Technologies, Network Security, Windows Server, IT Management, Network Administration
Education
Bucks County Community College
Networking Technology, IT
Microsoft February 2014 - Present
Teleperformance September 2013 - February 2014
AllianceOne November 2009 - September 2013
Teleperformance November 2008 - November 2009
Toll Brothers October 2007 - November 2008
Toll Brothers September 2005 - October 2007
Land Instruments International 2000 - 2005
Skills
Security, Disaster Recovery, Active Directory, Firewalls, Information Security, VMware, CISSP, VPN, Virtualization, Information Security..., Cisco Technologies, Network Security, Windows Server, IT Management, Network Administration
Education
Bucks County Community College
Networking Technology, IT
Chris Tubbs Chris Tubbs's Teleperformance Experience October 2006 - October 2008
Job Technical Support Engineer at EMC
Industry Computer & Network Security
Experience
EMC April 2012 - Present
Adobe November 2010 - May 2012
Cymphonix October 2008 - August 2010
Teleperformance October 2006 - October 2008
Qwest January 2001 - July 2006
NACT January 1997 - January 2000
Novell 1992 - 1997
Skills
A+ Certified, Adobe SiteCatalyst, Analytics, Telecommunications, Call Center, Staff Supervision, Computer Hardware, Network Security, VMware, Omniture, Security, Technical Support, Testing, Troubleshooting, TCP/IP, Networking, Linux, Salesforce.com, Call Centers, Databases, CRM, Disaster Recovery, Wireless Networking, Operating Systems, Software Documentation, Cloud Computing, SaaS, Active Directory, Management, Switches, HTML, Network Administration, Servers, Software Installation, SQL, Hardware, Enterprise Software, Unix, Storage, Virtualization
Education
Brigham Young University 1989 — 1992
BA, History, Communications
Utah Valley University 1987 — 1989
Monacan 1979 — 1983
EMC April 2012 - Present
Adobe November 2010 - May 2012
Cymphonix October 2008 - August 2010
Teleperformance October 2006 - October 2008
Qwest January 2001 - July 2006
NACT January 1997 - January 2000
Novell 1992 - 1997
Skills
A+ Certified, Adobe SiteCatalyst, Analytics, Telecommunications, Call Center, Staff Supervision, Computer Hardware, Network Security, VMware, Omniture, Security, Technical Support, Testing, Troubleshooting, TCP/IP, Networking, Linux, Salesforce.com, Call Centers, Databases, CRM, Disaster Recovery, Wireless Networking, Operating Systems, Software Documentation, Cloud Computing, SaaS, Active Directory, Management, Switches, HTML, Network Administration, Servers, Software Installation, SQL, Hardware, Enterprise Software, Unix, Storage, Virtualization
Education
Brigham Young University 1989 — 1992
BA, History, Communications
Utah Valley University 1987 — 1989
Monacan 1979 — 1983
Shelly Meier's Teleperformance Experience February 2012 - Present
Job Client Services Manager at Teleperformance; Tastefully Simple Business Owner
Industry Marketing and Advertising
Experience
Teleperformance February 2012 - Present
Tastefully Simple Independent Consultant September 2011 - Present
Teleperformance July 2006 - February 2012
Kforce December 2005 - May 2006
Corporate Executive Board February 2003 - December 2005
Corporate Executive Board August 2002 - February 2003
Corporate Executive Board June 2001 - August 2002
Skills
Business Development, CRM, Management, Leadership
Education
Boston University 1997 — 2001
B.S., Communication; concentration in advertising
Teleperformance February 2012 - Present
Tastefully Simple Independent Consultant September 2011 - Present
Teleperformance July 2006 - February 2012
Kforce December 2005 - May 2006
Corporate Executive Board February 2003 - December 2005
Corporate Executive Board August 2002 - February 2003
Corporate Executive Board June 2001 - August 2002
Skills
Business Development, CRM, Management, Leadership
Education
Boston University 1997 — 2001
B.S., Communication; concentration in advertising
Joy Wheaton Joy Wheaton's Teleperformance Experience January 2003 - January 2003
Job Student at Broadview University
Industry Medical Practice
Experience
curently none 2010 - 2013
Teleperformance January 2003 - January 2003
Convergys January 2002 - January 2003
John Robert Powers January 2001 - January 2002
Skills
Mutitasking, Critical Thinking, People Skills, High Stress Environment, Communication, Patient Safety, Medical Ethics, Work Ethic, Medical Terminology
Education
Renissance Massage Thearpy 2002 — 2003
Massage Therapy/Therapeutic Massage, 13
Broadview University
M.A.A) graduating, Medical Administration Assistant
curently none 2010 - 2013
Teleperformance January 2003 - January 2003
Convergys January 2002 - January 2003
John Robert Powers January 2001 - January 2002
Skills
Mutitasking, Critical Thinking, People Skills, High Stress Environment, Communication, Patient Safety, Medical Ethics, Work Ethic, Medical Terminology
Education
Renissance Massage Thearpy 2002 — 2003
Massage Therapy/Therapeutic Massage, 13
Broadview University
M.A.A) graduating, Medical Administration Assistant
Kevin Tompkins Kevin Tompkins's Teleperformance Experience March 2008 - September 2008
Job Network Architect at Scentsy, Inc. (Corporate Office)
Industry Consumer Goods
Experience
Scentsy, Inc. (Corporate Office) April 2015 - Present
Scentsy, Inc. September 2008 - April 2015
Teleperformance March 2008 - September 2008
CompUSA April 2007 - January 2008
Skills
Networking, Cisco Technologies, Cisco IOS, Unified Communications, CCNP Certified, VMware, VPN, Servers, Cisco Call Manager, Troubleshooting, Windows 7, Windows Server, Active Directory, CCNA, Microsoft Exchange, Contact Center..., CCNA Voice, Technical Writing
Education
Boise State University
Computer Science
Meridian Technical Charter High School
Scentsy, Inc. (Corporate Office) April 2015 - Present
Scentsy, Inc. September 2008 - April 2015
Teleperformance March 2008 - September 2008
CompUSA April 2007 - January 2008
Skills
Networking, Cisco Technologies, Cisco IOS, Unified Communications, CCNP Certified, VMware, VPN, Servers, Cisco Call Manager, Troubleshooting, Windows 7, Windows Server, Active Directory, CCNA, Microsoft Exchange, Contact Center..., CCNA Voice, Technical Writing
Education
Boise State University
Computer Science
Meridian Technical Charter High School
Clint Collins Clint Collins's Teleperformance Experience August 2007 - April 2009
Job Analytical Methods Engineer at Pratt & Whitney
Industry Aviation & Aerospace
Experience
Pratt & Whitney May 2011 - Present
Brigham Young University May 2010 - May 2011
Brigham Young University May 2009 - April 2010
Teleperformance August 2007 - April 2009
Skills
ANSYS, Leadership, Matlab, Finite Element Analysis, Unigraphics, Engineering, Mechanical Engineering, CAD, Optimization, Aerospace, Programming, AutoCAD, C, Numerical Analysis, Software Engineering, Microsoft Office, Java, Algorithms, Software Development, Analysis, Solid Modeling
Education
Worcester Polytechnic Institute 2012 — 2016
Master of Business Administration (MBA), Business
Brigham Young University 2008 — 2011
Bachelor of Science (B.S.), Mechanical Engineering
Weber State University 2006 — 2007
Associate of Science (A.S.)
Pratt & Whitney May 2011 - Present
Brigham Young University May 2010 - May 2011
Brigham Young University May 2009 - April 2010
Teleperformance August 2007 - April 2009
Skills
ANSYS, Leadership, Matlab, Finite Element Analysis, Unigraphics, Engineering, Mechanical Engineering, CAD, Optimization, Aerospace, Programming, AutoCAD, C, Numerical Analysis, Software Engineering, Microsoft Office, Java, Algorithms, Software Development, Analysis, Solid Modeling
Education
Worcester Polytechnic Institute 2012 — 2016
Master of Business Administration (MBA), Business
Brigham Young University 2008 — 2011
Bachelor of Science (B.S.), Mechanical Engineering
Weber State University 2006 — 2007
Associate of Science (A.S.)
Markenley Belotte Markenley Belotte's Teleperformance Experience October 2012 - January 2013
Job Sales and Service Representative at Convergys
Industry Law Enforcement
Experience
Convergys Corporation June 2013 - Present
McDonald's Corporation March 2013 - June 2013
Interactive Response Technologies, (IRT) January 2013 - June 2013
Teleperformance October 2012 - January 2013
Winn Dixie Stores July 2010 - August 2012
Skills
Microsoft Office, Customer Service, Google Docs, Social Media, Public Speaking, Citrix, Sales
Education
Broward Community College 2011 — 2012
Associate of Arts (AA), Criminal Justice and Corrections
Convergys Corporation June 2013 - Present
McDonald's Corporation March 2013 - June 2013
Interactive Response Technologies, (IRT) January 2013 - June 2013
Teleperformance October 2012 - January 2013
Winn Dixie Stores July 2010 - August 2012
Skills
Microsoft Office, Customer Service, Google Docs, Social Media, Public Speaking, Citrix, Sales
Education
Broward Community College 2011 — 2012
Associate of Arts (AA), Criminal Justice and Corrections
Desmond Anthony Chung Desmond Anthony Chung's Teleperformance Experience December 2010 - November 2011
Job Working Hard Toward Financial Success
Industry Financial Services
Experience
Integrity Legal Marketing April 2015 - Present
Aflac 2013 - Present
TC Photography June 2009 - Present
Wells Fargo 2012 - 2013
The Retail Outsource January 2012 - August 2012
Teleperformance December 2010 - November 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Photoshop, Marketing Strategy, Graphic Design, Marketing, New Business Development, Advertising, Photography, Negotiation, Team Building, Project Management, Web Design, Microsoft Excel, Sales Management, Event Planning, Coaching
Education
Broward Community College 2012 — 2014
Business Administration and Management, General
Southern Adventist University 2001 — 2002
Integrity Legal Marketing April 2015 - Present
Aflac 2013 - Present
TC Photography June 2009 - Present
Wells Fargo 2012 - 2013
The Retail Outsource January 2012 - August 2012
Teleperformance December 2010 - November 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Photoshop, Marketing Strategy, Graphic Design, Marketing, New Business Development, Advertising, Photography, Negotiation, Team Building, Project Management, Web Design, Microsoft Excel, Sales Management, Event Planning, Coaching
Education
Broward Community College 2012 — 2014
Business Administration and Management, General
Southern Adventist University 2001 — 2002
Heinz Seba Heinz Seba's Teleperformance Experience June 2014 - Present
Job Telephone support at Teleperformance
Industry Computer Hardware
Experience
Teleperformance June 2014 - Present
Jackson Hewitt Tax Service Inc. January 2013 - Present
J.R. Simplot Company November 2011 - December 2011
Hewlett-Packard April 2011 - August 2011
MPC Computers February 2008 - November 2008
MPC Computers September 2000 - February 2008
Skills
Manufacturing, Hardware, Shipping, Troubleshooting, Customer Service, Computer Hardware, Team Building, Microsoft Office, Training, Printers, Microsoft Excel, Outlook, Management, Employee Relations
Education
Brown Mackie College-Boise 2013 — 2015
Associate's degree, Information Technology, 3.55
ITT Technical Institute, Drafting 1992 — 1994
Associates of Applied Science, Computer Aided Drafting & Design
Teleperformance June 2014 - Present
Jackson Hewitt Tax Service Inc. January 2013 - Present
J.R. Simplot Company November 2011 - December 2011
Hewlett-Packard April 2011 - August 2011
MPC Computers February 2008 - November 2008
MPC Computers September 2000 - February 2008
Skills
Manufacturing, Hardware, Shipping, Troubleshooting, Customer Service, Computer Hardware, Team Building, Microsoft Office, Training, Printers, Microsoft Excel, Outlook, Management, Employee Relations
Education
Brown Mackie College-Boise 2013 — 2015
Associate's degree, Information Technology, 3.55
ITT Technical Institute, Drafting 1992 — 1994
Associates of Applied Science, Computer Aided Drafting & Design
Michael Nejib Michael Nejib's Teleperformance Experience December 2010 - March 2015
Job Accounting Analyst at .CLUB Domains
Industry Accounting
Experience
.CLUB Domains March 2015 - Present
Teleperformance December 2010 - March 2015
US Department of Commrce, US Census Bureau May 2010 - June 2010
Instant Care, Inc. June 2009 - May 2010
H & R Block November 2008 - April 2009
Private Manufacturing Institutions April 2006 - November 2008
Levitt and Sons, LLC November 2000 - April 2006
Oriole Homes Corp March 1999 - February 2000
Medical Industries of America (MIoA) March 1998 - February 1999
Private Manufacturing Institutions April 1997 - February 1998
Skills
Accountants, Analysis, Account Management, Bookkeeping, Budgeting, Business Analysis, Business Intelligence, Business Planning, Data Analysis, Excel, Financial Analysis, Financial Planning, Financial Reporting, Hiring, Microsoft Office, Online Marketing, Operations, Operations Management, Organizational..., Organizing, Purchasing, Public Relations, Teaching, Teamwork, Team Leadership, Budgets, Microsoft Excel, Team Building, Marketing, CRM, Management, Leadership, Auditing, Training, Customer Service, Accounting, Strategy, Finance, Accounts Payable, Accounts Receivable, Account Reconciliation, Time Management, Financial Statements, General Ledger, Internal Controls, Cash Flow, Access, Strategic Planning, Invoicing
Education
H&R Block 2008 — 2008
Diploma, Basic Building Blocks, Premiere Income Tax
Best Programs (currently Sage Software) 1996 — 1996
Diploma, Making the Most for FAS
Florida Atlantic University 1987 — 1996
pursuing BS, Accounting and Finance
Broward College 1992 — 1995
Core Accounting Courses, Accounting and Finance
Florida International University 1992 — 1992
Core Accounting Course, Accounting and Finance
Grumman Data Systems Institute 1984 — 1984
Vocational Diploma, Computer Operations
Suffolk County Community College 1979 — 1982
Associate Degree, Business Administration and Management, General
Islip High School 1976 — 1979
Regents Diploma Math, Academic
.CLUB Domains March 2015 - Present
Teleperformance December 2010 - March 2015
US Department of Commrce, US Census Bureau May 2010 - June 2010
Instant Care, Inc. June 2009 - May 2010
H & R Block November 2008 - April 2009
Private Manufacturing Institutions April 2006 - November 2008
Levitt and Sons, LLC November 2000 - April 2006
Oriole Homes Corp March 1999 - February 2000
Medical Industries of America (MIoA) March 1998 - February 1999
Private Manufacturing Institutions April 1997 - February 1998
Skills
Accountants, Analysis, Account Management, Bookkeeping, Budgeting, Business Analysis, Business Intelligence, Business Planning, Data Analysis, Excel, Financial Analysis, Financial Planning, Financial Reporting, Hiring, Microsoft Office, Online Marketing, Operations, Operations Management, Organizational..., Organizing, Purchasing, Public Relations, Teaching, Teamwork, Team Leadership, Budgets, Microsoft Excel, Team Building, Marketing, CRM, Management, Leadership, Auditing, Training, Customer Service, Accounting, Strategy, Finance, Accounts Payable, Accounts Receivable, Account Reconciliation, Time Management, Financial Statements, General Ledger, Internal Controls, Cash Flow, Access, Strategic Planning, Invoicing
Education
H&R Block 2008 — 2008
Diploma, Basic Building Blocks, Premiere Income Tax
Best Programs (currently Sage Software) 1996 — 1996
Diploma, Making the Most for FAS
Florida Atlantic University 1987 — 1996
pursuing BS, Accounting and Finance
Broward College 1992 — 1995
Core Accounting Courses, Accounting and Finance
Florida International University 1992 — 1992
Core Accounting Course, Accounting and Finance
Grumman Data Systems Institute 1984 — 1984
Vocational Diploma, Computer Operations
Suffolk County Community College 1979 — 1982
Associate Degree, Business Administration and Management, General
Islip High School 1976 — 1979
Regents Diploma Math, Academic
Alma Fonua Alma Fonua's Teleperformance Experience August 2001 - December 2002
Job Marketing and Sales Associate
Industry Management Consulting
Experience
Enterprise Rent-A-Car December 2012 - Present
Silverline Security February 2012 - September 2012
Professional Marketing International September 2010 - September 2011
Brigham Young University Hawaii June 2009 - April 2010
Brigham Young University Hawaii August 2008 - July 2009
Polynesian Cultural Center April 2008 - August 2008
Costco Wholesale November 2007 - April 2008
APX Alarm Security Solutions Inc. April 2006 - October 2007
LDS Church December 2002 - December 2004
Teleperformance August 2001 - December 2002
Skills
Public Speaking, Customer Service, PowerPoint, Entrepreneurship, Social Networking, Data Entry, Outlook, Event Management, Strategic Planning, Management, Public Relations, Marketing Strategy, Advertising, English, Editing
Education
Brigham Young University - Hawaii 2008 — 2010
Bachelor of Science, Business Management
Salt Lake Community College 2005 — 2007
AS & AAS, General Education and Automotive Technician
Enterprise Rent-A-Car December 2012 - Present
Silverline Security February 2012 - September 2012
Professional Marketing International September 2010 - September 2011
Brigham Young University Hawaii June 2009 - April 2010
Brigham Young University Hawaii August 2008 - July 2009
Polynesian Cultural Center April 2008 - August 2008
Costco Wholesale November 2007 - April 2008
APX Alarm Security Solutions Inc. April 2006 - October 2007
LDS Church December 2002 - December 2004
Teleperformance August 2001 - December 2002
Skills
Public Speaking, Customer Service, PowerPoint, Entrepreneurship, Social Networking, Data Entry, Outlook, Event Management, Strategic Planning, Management, Public Relations, Marketing Strategy, Advertising, English, Editing
Education
Brigham Young University - Hawaii 2008 — 2010
Bachelor of Science, Business Management
Salt Lake Community College 2005 — 2007
AS & AAS, General Education and Automotive Technician
D. Allan Hallett II's Teleperformance Experience July 2007 - October 2008
Job Product Operations Manager at Novell
Industry Information Technology and Services
Experience
Novell September 2014 - Present
Doctor Alliance Group June 2012 - Present
Hot Docs August 2011 - June 2012
US Navy Reserve August 2010 - October 2011
Self - Employed October 2008 - May 2010
Teleperformance July 2007 - October 2008
Sento February 2007 - August 2007
E-Harbor Inc 2006 - 2007
Skills
Training, Strategic Planning, Technical Support, Networking, Servers
Education
NAVY Hospital Corps School 2010 — 2011
HM3, Military Medical Training
Brigham Young University - Hawaii 2004 — 2006
BS, Psychology
Novell September 2014 - Present
Doctor Alliance Group June 2012 - Present
Hot Docs August 2011 - June 2012
US Navy Reserve August 2010 - October 2011
Self - Employed October 2008 - May 2010
Teleperformance July 2007 - October 2008
Sento February 2007 - August 2007
E-Harbor Inc 2006 - 2007
Skills
Training, Strategic Planning, Technical Support, Networking, Servers
Education
NAVY Hospital Corps School 2010 — 2011
HM3, Military Medical Training
Brigham Young University - Hawaii 2004 — 2006
BS, Psychology
Aarika Walton Aarika Walton's Teleperformance Experience February 2013 - January 2014
Job Agent Services at Keller Williams Realty Ann Arbor Market Center
Industry Apparel & Fashion
Experience
Keller Williams Realty Ann Arbor Market Center, 2144 South State Street, Ann Arbor, MI. 48104 January 2015 - Present
Keller Williams Realty, Inc. October 2014 - Present
NVD LLC 2013 - Present
The Bouma Group February 2014 - October 2014
Teleperformance February 2013 - January 2014
Franklin Vine October 2012 - February 2013
MMPI October 2011 - November 2012
2b bebe May 2012 - August 2012
JCPenney May 2011 - June 2012
Black Child and Family Institute June 2009 - August 2010
Skills
Fashion, Apparel, Photoshop, Social Media, Microsoft Excel, Microsoft Office, PowerPoint, Retail, Customer Service, Styling, Marketing, Sales, Advertising
Education
Bowling Green State University 2010 — 2012
Bachelor's degree, Apparel Merchandising and Product Development
Lansing Community College 2008 — 2010
Associate's degree, General Studies
Keller Williams Realty Ann Arbor Market Center, 2144 South State Street, Ann Arbor, MI. 48104 January 2015 - Present
Keller Williams Realty, Inc. October 2014 - Present
NVD LLC 2013 - Present
The Bouma Group February 2014 - October 2014
Teleperformance February 2013 - January 2014
Franklin Vine October 2012 - February 2013
MMPI October 2011 - November 2012
2b bebe May 2012 - August 2012
JCPenney May 2011 - June 2012
Black Child and Family Institute June 2009 - August 2010
Skills
Fashion, Apparel, Photoshop, Social Media, Microsoft Excel, Microsoft Office, PowerPoint, Retail, Customer Service, Styling, Marketing, Sales, Advertising
Education
Bowling Green State University 2010 — 2012
Bachelor's degree, Apparel Merchandising and Product Development
Lansing Community College 2008 — 2010
Associate's degree, General Studies
Brandon Bilodeau Brandon Bilodeau's Teleperformance Experience January 2015 - April 2015
Job IT Data/Voice Contractor
Industry Telecommunications
Experience
Brandon's Networking Services June 2014 - Present
Teleperformance January 2015 - April 2015
CompuCom August 2014 - November 2014
One Dot Systems February 2014 - June 2014
Orange Coast Communications April 2013 - January 2014
Cypress Communications April 2012 - April 2013
AT&T U-Verse March 2010 - April 2012
US Army July 2002 - March 2009
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, IP, Call Centers, Telephony, Cabling, Switches, Routers, Technical Support, Ethernet, Online Gaming, POTS, Comcast, AT&T U-Verse, Coax, Customer Service, Customer Satisfaction, Software Installation, LAN-WAN, Wireless Networking, Computer Network..., Computer Hardware, WAN, Network Design, Networking, VPN, Cisco Technologies, Network Engineering, Fiber Optics, Windows 7, Windows XP, Testing, Hardware, Laptops, DSL, Data Center, DHCP, DNS, Operating Systems, Information Technology, Help Desk Support, Managed Services, IT Operations, Broadband, ISDN, TCP/IP, T1, System Deployment
Education
New Horizons 2013 — 2014
IT Certifications, It certifications
United States Army Signal School 2006 — 2007
Military Communications, Signal Support Specialist, 4.0
Broward College 2003 — 2006
Associate of Arts (A.A.), Computer Science
United States Army Signal School 2002 — 2003
Military Communications, Telephone Switchboard, 4.0
Brandon's Networking Services June 2014 - Present
Teleperformance January 2015 - April 2015
CompuCom August 2014 - November 2014
One Dot Systems February 2014 - June 2014
Orange Coast Communications April 2013 - January 2014
Cypress Communications April 2012 - April 2013
AT&T U-Verse March 2010 - April 2012
US Army July 2002 - March 2009
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, IP, Call Centers, Telephony, Cabling, Switches, Routers, Technical Support, Ethernet, Online Gaming, POTS, Comcast, AT&T U-Verse, Coax, Customer Service, Customer Satisfaction, Software Installation, LAN-WAN, Wireless Networking, Computer Network..., Computer Hardware, WAN, Network Design, Networking, VPN, Cisco Technologies, Network Engineering, Fiber Optics, Windows 7, Windows XP, Testing, Hardware, Laptops, DSL, Data Center, DHCP, DNS, Operating Systems, Information Technology, Help Desk Support, Managed Services, IT Operations, Broadband, ISDN, TCP/IP, T1, System Deployment
Education
New Horizons 2013 — 2014
IT Certifications, It certifications
United States Army Signal School 2006 — 2007
Military Communications, Signal Support Specialist, 4.0
Broward College 2003 — 2006
Associate of Arts (A.A.), Computer Science
United States Army Signal School 2002 — 2003
Military Communications, Telephone Switchboard, 4.0
Alexandra Hess's Teleperformance Experience April 2015 - Present
Job Team Lead/Brand Ambassador for M2W Inc.
Industry Broadcast Media
Experience
Teleperformance April 2015 - Present
Teleperformance August 2014 - Present
Fusion Event Staffing 2009 - Present
M2W, Inc. April 2014 - August 2014
Natural Concepts Salon and Day Spa September 2011 - January 2014
Carus Chemical Company May 2011 - August 2011
Skills
Journalism, Marketing, Public Relations, Advertising, InDesign, Sales, Communication, Online Journalism, Broadcast Television, Broadcast Journalism, Videography, Photography, Writing, Interviewing Skills, Investigative Reporting, Microsoft Office, Adobe Design Programs, Illustrator, Photoshop, Desktop Publishing, Digital Journalism, Documentaries, Graphic Design, Retail, Windows 7, Mac, AP Style, Associated Press style, Communications Law, Promotions, Guerrilla Marketing
Education
Bradley University 2011 — 2013
Bachelor of Science (B.S.), Journalism
Teleperformance April 2015 - Present
Teleperformance August 2014 - Present
Fusion Event Staffing 2009 - Present
M2W, Inc. April 2014 - August 2014
Natural Concepts Salon and Day Spa September 2011 - January 2014
Carus Chemical Company May 2011 - August 2011
Skills
Journalism, Marketing, Public Relations, Advertising, InDesign, Sales, Communication, Online Journalism, Broadcast Television, Broadcast Journalism, Videography, Photography, Writing, Interviewing Skills, Investigative Reporting, Microsoft Office, Adobe Design Programs, Illustrator, Photoshop, Desktop Publishing, Digital Journalism, Documentaries, Graphic Design, Retail, Windows 7, Mac, AP Style, Associated Press style, Communications Law, Promotions, Guerrilla Marketing
Education
Bradley University 2011 — 2013
Bachelor of Science (B.S.), Journalism
Dane Edwards Dane Edwards's Teleperformance Experience June 2008 - November 2008
Job Application Developer at Elegant Programming Inc.
Industry Higher Education
Experience
Elegant Programming Inc. March 2015 - Present
Brigham Young University April 2012 - March 2015
Brigham Young University April 2011 - April 2012
Brigham Young University December 2010 - April 2011
Teleperformance June 2008 - November 2008
Skills
Microsoft SQL Server, HTML, JavaScript, Web Services, CSS, jQuery, ASP.NET, C# 4.0, Web Design, AngularJS, LINQ
Education
BYU 2010 — 2015
Accounting
Brigham Young University
Elegant Programming Inc. March 2015 - Present
Brigham Young University April 2012 - March 2015
Brigham Young University April 2011 - April 2012
Brigham Young University December 2010 - April 2011
Teleperformance June 2008 - November 2008
Skills
Microsoft SQL Server, HTML, JavaScript, Web Services, CSS, jQuery, ASP.NET, C# 4.0, Web Design, AngularJS, LINQ
Education
BYU 2010 — 2015
Accounting
Brigham Young University
Matthew Bowman Matthew Bowman's Teleperformance Experience January 2014 - Present
Job Global Marketing & CX Executive
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
Teleperformance March 2012 - January 2014
Allegiance, Inc. April 2009 - March 2012
Wi5Connect July 2008 - April 2009
SIRE Technologies July 2005 - July 2008
Skills
CRM, Leadership, Strategy, SaaS, Demand Generation, SEO, Market Research, Marketing, Management, Entrepreneurship, Business Development, Sales Management, B2B, Lead Generation, Sales, New Business Development, Online Marketing, Customer Experience, Executive Management, Enterprise Software, Public Speaking, Analytics, Start-ups, Account Management, Email Marketing, Product Marketing, Sales Process, Solution Selling, Salesforce.com, Customer Retention, Business Strategy, Marketing Management, Strategic Partnerships, Public Relations, Outsourcing, E-commerce, Product Management, Go-to-market Strategy, PPC, Customer Acquisition, Social Networking, Business Alliances, Competitive Analysis, Multi-channel Marketing, Social Media Marketing, Sales Operations, SEM, Direct Sales, statistical analysis..., Statistical Data...
Education
Gore School of Business 2000 — 2000
MBA, Graduate Marketing Certificate
Gore School of Business (Westminster) 1998 — 2000
MBA, Marketing, 3.95 out of 4.0
Brigham Young University 1986 — 1992
BS, Business Administration
Leland High School
Teleperformance January 2014 - Present
Teleperformance March 2012 - January 2014
Allegiance, Inc. April 2009 - March 2012
Wi5Connect July 2008 - April 2009
SIRE Technologies July 2005 - July 2008
Skills
CRM, Leadership, Strategy, SaaS, Demand Generation, SEO, Market Research, Marketing, Management, Entrepreneurship, Business Development, Sales Management, B2B, Lead Generation, Sales, New Business Development, Online Marketing, Customer Experience, Executive Management, Enterprise Software, Public Speaking, Analytics, Start-ups, Account Management, Email Marketing, Product Marketing, Sales Process, Solution Selling, Salesforce.com, Customer Retention, Business Strategy, Marketing Management, Strategic Partnerships, Public Relations, Outsourcing, E-commerce, Product Management, Go-to-market Strategy, PPC, Customer Acquisition, Social Networking, Business Alliances, Competitive Analysis, Multi-channel Marketing, Social Media Marketing, Sales Operations, SEM, Direct Sales, statistical analysis..., Statistical Data...
Education
Gore School of Business 2000 — 2000
MBA, Graduate Marketing Certificate
Gore School of Business (Westminster) 1998 — 2000
MBA, Marketing, 3.95 out of 4.0
Brigham Young University 1986 — 1992
BS, Business Administration
Leland High School
Leonard Root Leonard Root's Teleperformance Experience June 2007 - July 2010
Job Hired
Industry Computer Hardware
Experience
Apple, Inc. July 2015 - Present
Best Buy November 2013 - July 2015
Apple Retail August 2010 - January 2013
Teleperformance June 2007 - July 2010
Harbor Freight Tools March 2004 - June 2007
Skills
Customer Service, Direct Sales, Retail, Customer Satisfaction, Sales, Social Media, Call Center, Facebook, iLife, Team Leadership, OS X, Mac, Time Management, Customer Experience, Training, Technical Support, Mac OS, Computer Hardware, iWork, Microsoft Office, iOS, Microsoft Word, iPod, Leadership, Management, Windows, Troubleshooting, Mobile Devices, Networking, Employee Training, Teamwork
Education
Boise State University
Apple, Inc. July 2015 - Present
Best Buy November 2013 - July 2015
Apple Retail August 2010 - January 2013
Teleperformance June 2007 - July 2010
Harbor Freight Tools March 2004 - June 2007
Skills
Customer Service, Direct Sales, Retail, Customer Satisfaction, Sales, Social Media, Call Center, Facebook, iLife, Team Leadership, OS X, Mac, Time Management, Customer Experience, Training, Technical Support, Mac OS, Computer Hardware, iWork, Microsoft Office, iOS, Microsoft Word, iPod, Leadership, Management, Windows, Troubleshooting, Mobile Devices, Networking, Employee Training, Teamwork
Education
Boise State University
Benjamin Decker Benjamin Decker's Teleperformance Experience July 2008 - September 2008
Job RDD Engineer II at Baker Hughes
Industry Mechanical or Industrial Engineering
Experience
Baker Hughes January 2013 - March 2014
Georgia Institute of Technology August 2010 - August 2012
Idaho National Laboratory June 2010 - August 2010
BYU-Idaho September 2008 - December 2009
Teleperformance July 2008 - September 2008
Crossroads Product Development April 2008 - June 2008
Technology Consulting Services July 2002 - August 2004
Skills
Unigraphics NX CAD, Mathematica, Speak/Read/Write..., OpenFOAM, Microsoft Office, Matlab, Critical Thinking, Ladder Logic, C++
Education
Georgia Institute of Technology 2010 — 2012
M.S., Mechanical Engineering
Brigham Young University - Idaho 2004 — 2010
B.S, Mechanical Engineering
Baker Hughes January 2013 - March 2014
Georgia Institute of Technology August 2010 - August 2012
Idaho National Laboratory June 2010 - August 2010
BYU-Idaho September 2008 - December 2009
Teleperformance July 2008 - September 2008
Crossroads Product Development April 2008 - June 2008
Technology Consulting Services July 2002 - August 2004
Skills
Unigraphics NX CAD, Mathematica, Speak/Read/Write..., OpenFOAM, Microsoft Office, Matlab, Critical Thinking, Ladder Logic, C++
Education
Georgia Institute of Technology 2010 — 2012
M.S., Mechanical Engineering
Brigham Young University - Idaho 2004 — 2010
B.S, Mechanical Engineering
Dennis Gooch Dennis Gooch's Teleperformance Experience December 2012 - October 2014
Job Senior Manager Online Call Center at The Home Depot
Industry Consumer Services
Experience
The Home Depot October 2014 - Present
Teleperformance December 2012 - October 2014
Amazon April 2012 - December 2012
Amazon April 2011 - April 2012
Convergys January 1999 - October 2011
Convergys August 1999 - March 2011
AddHealth February 2009 - August 2010
Convergys January 1995 - January 1999
Nelco January 1993 - January 1995
Skills
Call Center, Team Management, Customer Satisfaction, Outsourcing, Program Management, Account Management, Management, Contact Centers, Leadership, Customer Experience, Workforce Management, BPO, Analysis, Service Management, Vendor Management, Call Centers, Inbound Marketing, Process Improvement, Operations Management, Technical Support, Access, Customer Support, Inventory Management, Recruiting, Lead Generation, Change Management, CRM, Conflict Resolution
Education
Brigham Young University 1991 — 1994
B.S, Business Management
Brigham Young University 1990 — 1994
BA, Business Management
The Home Depot October 2014 - Present
Teleperformance December 2012 - October 2014
Amazon April 2012 - December 2012
Amazon April 2011 - April 2012
Convergys January 1999 - October 2011
Convergys August 1999 - March 2011
AddHealth February 2009 - August 2010
Convergys January 1995 - January 1999
Nelco January 1993 - January 1995
Skills
Call Center, Team Management, Customer Satisfaction, Outsourcing, Program Management, Account Management, Management, Contact Centers, Leadership, Customer Experience, Workforce Management, BPO, Analysis, Service Management, Vendor Management, Call Centers, Inbound Marketing, Process Improvement, Operations Management, Technical Support, Access, Customer Support, Inventory Management, Recruiting, Lead Generation, Change Management, CRM, Conflict Resolution
Education
Brigham Young University 1991 — 1994
B.S, Business Management
Brigham Young University 1990 — 1994
BA, Business Management
Sean Porter Sean Porter's Teleperformance Experience November 2005 - April 2007
Job Sales Manager at Apple
Industry Information Technology and Services
Experience
Apple January 2014 - Present
Apple Inc. November 2009 - January 2014
Geek Squad September 2008 - November 2009
Uptime Computer Services April 2007 - September 2008
Teleperformance November 2005 - April 2007
NWinds Software 2004 - 2005
California University of Pennsylvania 2003 - 2004
Skills
Troubleshooting, Customer Service, Sales, Hardware, iLife, Software Installation, Networking, Mac, Microsoft Office, iWork, Training, Management, Technical Support, Hands-on Training, OS X, Retail, Direct Sales, Teaching, Team Management, Technical Training, Microsoft Word, Gaming, Digital Electronics, Secondary Education, iPhone, Mac OS, PowerPoint, Software Training, Quality Assurance, Customer Experience, Computer Hardware, Leadership, Computer Hardware..., Science, Earth Science, Keynote, Consumer Electronics
Education
California University of Pennsylvania 2000 — 2005
BS, Secondary Education: General Science and Earth Science
Apple January 2014 - Present
Apple Inc. November 2009 - January 2014
Geek Squad September 2008 - November 2009
Uptime Computer Services April 2007 - September 2008
Teleperformance November 2005 - April 2007
NWinds Software 2004 - 2005
California University of Pennsylvania 2003 - 2004
Skills
Troubleshooting, Customer Service, Sales, Hardware, iLife, Software Installation, Networking, Mac, Microsoft Office, iWork, Training, Management, Technical Support, Hands-on Training, OS X, Retail, Direct Sales, Teaching, Team Management, Technical Training, Microsoft Word, Gaming, Digital Electronics, Secondary Education, iPhone, Mac OS, PowerPoint, Software Training, Quality Assurance, Customer Experience, Computer Hardware, Leadership, Computer Hardware..., Science, Earth Science, Keynote, Consumer Electronics
Education
California University of Pennsylvania 2000 — 2005
BS, Secondary Education: General Science and Earth Science
Evens Frederic Evens Frederic's Teleperformance Experience March 2011 - October 2011
Job Technical Support Engeneer for Microsoft Exchange online
Industry Information Technology and Services
Experience
TheCompu Laboratories October 2011 - Present
G4S Secure Solution January 2007 - Present
Teleperformance March 2011 - October 2011
Teleperformance USA March 2011 - May 2011
E and R Flooring Inc September 2002 - March 2010
Skills
Troubleshooting, Security, Technical Support, Networking, Microsoft Exchange, Network Design, Databases, Analysis, Active Directory, Windows, Team Leadership, Security+, Microsoft Office, Vendor Management
Education
Broward College 2012 — 2014
Bachelor of Applied Science, Information Technology
Broward Community College 2011 — 2013
Bachelor of Applied Science, Information Technology
Keiser University 2009 — 2011
Associate of Science, Information Technology
Keiser University
Associate of Science, Information Technology
TheCompu Laboratories October 2011 - Present
G4S Secure Solution January 2007 - Present
Teleperformance March 2011 - October 2011
Teleperformance USA March 2011 - May 2011
E and R Flooring Inc September 2002 - March 2010
Skills
Troubleshooting, Security, Technical Support, Networking, Microsoft Exchange, Network Design, Databases, Analysis, Active Directory, Windows, Team Leadership, Security+, Microsoft Office, Vendor Management
Education
Broward College 2012 — 2014
Bachelor of Applied Science, Information Technology
Broward Community College 2011 — 2013
Bachelor of Applied Science, Information Technology
Keiser University 2009 — 2011
Associate of Science, Information Technology
Keiser University
Associate of Science, Information Technology
Don Milnor Don Milnor's Teleperformance Experience February 2004 - February 2005
Job Systems Developer at HFI, LLC
Industry Automotive
Experience
HFI, LLC February 2006 - Present
Pharmaceutical Horizons February 2005 - February 2006
Teleperformance February 2004 - February 2005
Exact January 2002 - May 2003
William R Lau and Associates 1999 - 2002
Strategic Resource Partners July 1998 - February 1999
American Electric Power September 1997 - May 1998
Vertex Systems, Inc. April 1996 - August 1997
Moore Technical Services September 1995 - April 1996
Kreber January 1995 - August 1995
Education
The Ohio State University 1985 — 1990
BA, music/minor in computer and information science
Bowling Green State University 1980 — 1984
music education
HFI, LLC February 2006 - Present
Pharmaceutical Horizons February 2005 - February 2006
Teleperformance February 2004 - February 2005
Exact January 2002 - May 2003
William R Lau and Associates 1999 - 2002
Strategic Resource Partners July 1998 - February 1999
American Electric Power September 1997 - May 1998
Vertex Systems, Inc. April 1996 - August 1997
Moore Technical Services September 1995 - April 1996
Kreber January 1995 - August 1995
Education
The Ohio State University 1985 — 1990
BA, music/minor in computer and information science
Bowling Green State University 1980 — 1984
music education
Faylisa Caldwell Faylisa Caldwell's Teleperformance Experience November 2013 - December 2013
Job Tax Professional at H&R Block
Industry Accounting
Experience
New Zion Baptist Church May 2015 - Present
H&R Block December 2014 - Present
Lane Bryant March 2013 - Present
New Zion B.C. September 2012 - Present
Reach Out & Touch September 2014 - June 2015
Advance Tax Express January 2013 - December 2014
Teleperformance November 2013 - December 2013
Dollar General September 2012 - October 2012
LSU Health Sciences Center February 2012 - June 2012
Skills
Accounts Receivable, QuickBooks, Accounting, Microsoft Office, Microsoft Excel, 10-key Calculator, Adding Machine, Income Tax, PowerPoint, Customer Service, Cash Register, Cash, Cashiering, Retail, Data Entry
Education
Grambling State University 2006 — 2011
Bachelor of Science, Accounting
Bossier Parish Community College 2009 — 2009
Managerial Accounting course
New Zion Baptist Church May 2015 - Present
H&R Block December 2014 - Present
Lane Bryant March 2013 - Present
New Zion B.C. September 2012 - Present
Reach Out & Touch September 2014 - June 2015
Advance Tax Express January 2013 - December 2014
Teleperformance November 2013 - December 2013
Dollar General September 2012 - October 2012
LSU Health Sciences Center February 2012 - June 2012
Skills
Accounts Receivable, QuickBooks, Accounting, Microsoft Office, Microsoft Excel, 10-key Calculator, Adding Machine, Income Tax, PowerPoint, Customer Service, Cash Register, Cash, Cashiering, Retail, Data Entry
Education
Grambling State University 2006 — 2011
Bachelor of Science, Accounting
Bossier Parish Community College 2009 — 2009
Managerial Accounting course
Eric Eden's Teleperformance Experience January 2008 - September 2009
Job Senior Manager, Customer Care at Jive Communications, Inc
Industry Telecommunications
Experience
Jive Communications, Inc May 2014 - Present
Jive Communications, Inc March 2010 - July 2014
Jive Communications, Inc September 2009 - March 2010
Teleperformance January 2008 - September 2009
Skills
VoIP, Telecommunications, Managed Services, Telephony, IP, Troubleshooting, Unified Communications, SIP, Product Management, Account Management, System Administration, Video Conferencing, Team Building, Cross-functional Team..., Management, Customer Service, Leadership
Education
Western Governors University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
BYU-Idaho 2007 — 2008
Business/Managerial Economics
Jive Communications, Inc May 2014 - Present
Jive Communications, Inc March 2010 - July 2014
Jive Communications, Inc September 2009 - March 2010
Teleperformance January 2008 - September 2009
Skills
VoIP, Telecommunications, Managed Services, Telephony, IP, Troubleshooting, Unified Communications, SIP, Product Management, Account Management, System Administration, Video Conferencing, Team Building, Cross-functional Team..., Management, Customer Service, Leadership
Education
Western Governors University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
BYU-Idaho 2007 — 2008
Business/Managerial Economics
Jeffery (Tapeman Jay) Celestin Jeffery (Tapeman Jay) Celestin's Teleperformance Experience September 2013 - September 2014
Job Project Manager at Live Out Loud For Christ Foundation
Industry Entertainment
Experience
Live Out Loud For Christ Foundation June 2015 - Present
Mobile Barber Services by Tapeman Jay June 2015 - Present
Dratus Entertainment, LLC May 2002 - Present
Teleperformance September 2013 - September 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Broward College 2015 — 2017
Associate of Arts (A.A.), Architecture
Live Out Loud For Christ Foundation June 2015 - Present
Mobile Barber Services by Tapeman Jay June 2015 - Present
Dratus Entertainment, LLC May 2002 - Present
Teleperformance September 2013 - September 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Broward College 2015 — 2017
Associate of Arts (A.A.), Architecture
Neil Basinger Neil Basinger's Teleperformance Experience September 2015 - Present
Job Business Analyst at TPUSA
Industry Warehousing
Experience
Teleperformance September 2015 - Present
Persnickety Clothing Company, LLC January 2014 - September 2015
Uniform Center II December 2014 - June 2015
Persnickety Clothing Company September 2012 - January 2014
Melaleuca, Inc December 2010 - August 2012
Skills
Adobe Creative Suite, Video Editing, Microsoft Office, Macro, Six Sigma, Technical Writing, Creative Writing, Advertising, Marketing Strategy, Organizational..., Mediation, Problem Solving, Social Networking, Time Management, Teamwork, Training, Customer Service, Marketing, Microsoft Excel, Public Speaking, Social Media, Team Building, PowerPoint, Team Leadership, Event Planning, Coaching, Microsoft Word, Sales, Outlook, Fundraising, Customer Retention, Leadership Development, Blogging, Facebook, Event Management, Web Design, Research, Data Analysis, Photoshop, Strategic Planning, Project Management, Merchandising, Account Management, Leadership, Management, Social Media Marketing, Online Marketing, Retail, Customer Satisfaction
Education
Brigham Young University - Idaho 2005 — 2012
Graduate B.S, Communication; Advertising
Waukesha West 2001 — 2005
Teleperformance September 2015 - Present
Persnickety Clothing Company, LLC January 2014 - September 2015
Uniform Center II December 2014 - June 2015
Persnickety Clothing Company September 2012 - January 2014
Melaleuca, Inc December 2010 - August 2012
Skills
Adobe Creative Suite, Video Editing, Microsoft Office, Macro, Six Sigma, Technical Writing, Creative Writing, Advertising, Marketing Strategy, Organizational..., Mediation, Problem Solving, Social Networking, Time Management, Teamwork, Training, Customer Service, Marketing, Microsoft Excel, Public Speaking, Social Media, Team Building, PowerPoint, Team Leadership, Event Planning, Coaching, Microsoft Word, Sales, Outlook, Fundraising, Customer Retention, Leadership Development, Blogging, Facebook, Event Management, Web Design, Research, Data Analysis, Photoshop, Strategic Planning, Project Management, Merchandising, Account Management, Leadership, Management, Social Media Marketing, Online Marketing, Retail, Customer Satisfaction
Education
Brigham Young University - Idaho 2005 — 2012
Graduate B.S, Communication; Advertising
Waukesha West 2001 — 2005
Jeffrey Ponterio, MBA's Teleperformance Experience September 2006 - May 2008
Job Financial Counselor at EDMC
Industry Education Management
Experience
The Art Institutes October 2012 - Present
PNC May 2010 - October 2012
California University of Pennsylvania September 2009 - August 2010
Dean A. Ponterio CPA December 2008 - April 2009
Linguini's Italian Grill June 2008 - September 2008
Teleperformance September 2006 - May 2008
Skills
Customer Service, Outlook, Excel, PowerPoint, Word, Financial Analysis, Financial Accounting, Microsoft Word, Microsoft Excel, Student Financial Aid, Leadership, Time Management, Training, Sales, Marketing, Access, Management, Microsoft Office, Public Speaking, Social Networking, Higher Education, Research, Coaching, Finance, Teamwork, Event Planning
Education
Argosy University-Phoenix Online Division 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.97 GPA
California University of Pennsylvania 2006 — 2010
BSBA, Management, Accounting, Marketing
Thomas Jefferson High School, Class of 2006 2002 — 2006
Diploma, General Studies
The Art Institutes October 2012 - Present
PNC May 2010 - October 2012
California University of Pennsylvania September 2009 - August 2010
Dean A. Ponterio CPA December 2008 - April 2009
Linguini's Italian Grill June 2008 - September 2008
Teleperformance September 2006 - May 2008
Skills
Customer Service, Outlook, Excel, PowerPoint, Word, Financial Analysis, Financial Accounting, Microsoft Word, Microsoft Excel, Student Financial Aid, Leadership, Time Management, Training, Sales, Marketing, Access, Management, Microsoft Office, Public Speaking, Social Networking, Higher Education, Research, Coaching, Finance, Teamwork, Event Planning
Education
Argosy University-Phoenix Online Division 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.97 GPA
California University of Pennsylvania 2006 — 2010
BSBA, Management, Accounting, Marketing
Thomas Jefferson High School, Class of 2006 2002 — 2006
Diploma, General Studies
Manasseh Garcia's Teleperformance Experience September 2014 - Present
Job Website Customer Support Supervisor at Teleperformance
Industry Business Supplies and Equipment
Experience
Teleperformance September 2014 - Present
United States Army National Guard September 2008 - Present
Virginia Hospital Laundry Inc. May 2014 - August 2014
Aldo Group January 2011 - August 2012
Aldo Group January 2011 - August 2012
Skills
Distribution Center..., Inventory Control..., Training and Management, Vendor and Staff..., Quality Assurance, Materials Handling, Customer Service..., Microsoft Word, Microsoft Office, Microsoft Excel, Numeracy, Cash Management, Inventory, Inventory Control
Education
Broward Community College 2011 — 2015
Psychology
John Dewey High School 2003 — 2007
Regents Diploma, Liberal Arts and Sciences, General Studies and Humanities
Teleperformance September 2014 - Present
United States Army National Guard September 2008 - Present
Virginia Hospital Laundry Inc. May 2014 - August 2014
Aldo Group January 2011 - August 2012
Aldo Group January 2011 - August 2012
Skills
Distribution Center..., Inventory Control..., Training and Management, Vendor and Staff..., Quality Assurance, Materials Handling, Customer Service..., Microsoft Word, Microsoft Office, Microsoft Excel, Numeracy, Cash Management, Inventory, Inventory Control
Education
Broward Community College 2011 — 2015
Psychology
John Dewey High School 2003 — 2007
Regents Diploma, Liberal Arts and Sciences, General Studies and Humanities
MARIE B CRUZ's Teleperformance Experience September 2011 - April 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convey Health Solutions August 2015 - Present
Global Response November 2013 - October 2014
RaceTrac Petroleum May 2014 - September 2014
Teleperformance September 2011 - April 2012
Premier Women's Healthcare November 2010 - September 2011
Skills
Customer Service, Retail, Cashiering, Cash Management, Technical Support, Medical Records, Medical Billing, Medical Terminology, Front Office, Call Centers, Telephone Skills, Teamwork, Data Entry, Fax, Multi-line Phone, Clerical Skills, Appointment Scheduling, Copying, Receptionist Duties, Microsoft Office 2007, Sales, Microsoft Office, PowerPoint, Customer Service..., Typing, Microsoft Word, Customer Satisfaction, Filing
Education
Broward Community College 2015 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Florida Education Center 2005 — 2006
Diploma, Medical/Clinical Assistant
Convey Health Solutions August 2015 - Present
Global Response November 2013 - October 2014
RaceTrac Petroleum May 2014 - September 2014
Teleperformance September 2011 - April 2012
Premier Women's Healthcare November 2010 - September 2011
Skills
Customer Service, Retail, Cashiering, Cash Management, Technical Support, Medical Records, Medical Billing, Medical Terminology, Front Office, Call Centers, Telephone Skills, Teamwork, Data Entry, Fax, Multi-line Phone, Clerical Skills, Appointment Scheduling, Copying, Receptionist Duties, Microsoft Office 2007, Sales, Microsoft Office, PowerPoint, Customer Service..., Typing, Microsoft Word, Customer Satisfaction, Filing
Education
Broward Community College 2015 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Florida Education Center 2005 — 2006
Diploma, Medical/Clinical Assistant
Randi Hall's Teleperformance Experience January 2012 - February 2013
Job Student Seeking A Career
Industry Accounting
Experience
Maximus October 2014 - December 2014
Pioneer Federal Credit Union February 2013 - February 2014
Teleperformance January 2012 - February 2013
Citi September 2008 - February 2009
Wal-Mart Boise, Idaho February 2007 - September 2008
Skills
Call Centers, Accounting, Customer Service, Banking, Outlook, Microsoft Office, Telephone Skills, Budgets, Mathematics, Fast Learner, Teamwork, Credit Cards, Billing Systems, PC, Mac OS, Organization, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Customer Satisfaction, Research
Education
Southern New Hampshire University 2014 — 2018
Bachelor's in Accounting, Accounting, N/A
Brown Mackie College-Boise 2009 — 2011
Associate's degree, Accounting
Borah Senior High School 2006 — 2008
High School Diploma, Graduating
Maximus October 2014 - December 2014
Pioneer Federal Credit Union February 2013 - February 2014
Teleperformance January 2012 - February 2013
Citi September 2008 - February 2009
Wal-Mart Boise, Idaho February 2007 - September 2008
Skills
Call Centers, Accounting, Customer Service, Banking, Outlook, Microsoft Office, Telephone Skills, Budgets, Mathematics, Fast Learner, Teamwork, Credit Cards, Billing Systems, PC, Mac OS, Organization, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Customer Satisfaction, Research
Education
Southern New Hampshire University 2014 — 2018
Bachelor's in Accounting, Accounting, N/A
Brown Mackie College-Boise 2009 — 2011
Associate's degree, Accounting
Borah Senior High School 2006 — 2008
High School Diploma, Graduating
Oshane Morris Oshane Morris's Teleperformance Experience October 2010 - January 2013
Job Senior Service Desk Analyst at Compucom
Industry Computer Software
Experience
CompuCom January 2013 - Present
Teleperformance October 2010 - January 2013
Skills
C#, Microsoft SQL Server, Cloud Computing, Software Development, Agile Methodologies, SQL, .NET, Linux, Virtualization, Visual Studio, Java, XML
Education
Broward College 2014 — 2017
Associate’s Degree, Network and System Administration/Administrator
Florida Career College-Miami 2010 — 2012
Network Technician
CompuCom January 2013 - Present
Teleperformance October 2010 - January 2013
Skills
C#, Microsoft SQL Server, Cloud Computing, Software Development, Agile Methodologies, SQL, .NET, Linux, Virtualization, Visual Studio, Java, XML
Education
Broward College 2014 — 2017
Associate’s Degree, Network and System Administration/Administrator
Florida Career College-Miami 2010 — 2012
Network Technician
Safraz Khan Safraz Khan's Teleperformance Experience June 2010 - June 2015
Job Quality Control Supervisor
Industry Telecommunications
Experience
Teleperformance June 2010 - June 2015
Teleperformance July 2010 - August 2012
Skills
Team Leadership, Quality Assurance, Call Centers, Quality Center, Reporting & Analysis, Management, Defect Tracking, Regression Testing, Six Sigma, Training, Troubleshooting, Process Improvement, Leadership, Customer Satisfaction, Strategic Planning, Time Management, Customer Service
Education
University of Florida 2014 — 2016
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management, Junior
Broward College 2009 — 2012
Associate of Arts (A.A.), Computer Engineering and Technology
teamtreehouse.com and online MOOCs
Computer Science
Teleperformance June 2010 - June 2015
Teleperformance July 2010 - August 2012
Skills
Team Leadership, Quality Assurance, Call Centers, Quality Center, Reporting & Analysis, Management, Defect Tracking, Regression Testing, Six Sigma, Training, Troubleshooting, Process Improvement, Leadership, Customer Satisfaction, Strategic Planning, Time Management, Customer Service
Education
University of Florida 2014 — 2016
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management, Junior
Broward College 2009 — 2012
Associate of Arts (A.A.), Computer Engineering and Technology
teamtreehouse.com and online MOOCs
Computer Science
crystal trejo crystal trejo's Teleperformance Experience January 2011 - April 2013
Job Telecommunications Professional
Industry Telecommunications
Kody Courter Kody Courter's Teleperformance Experience April 2014 - July 2015
Job IT Helpdesk at Taos
Industry Information Technology and Services
Experience
Taos July 2015 - Present
Teleperformance April 2014 - July 2015
Teleperformance May 2009 - April 2014
WinCo Foods August 2008 - May 2009
Pizza Factory November 2005 - August 2008
Skills
Customer Service, Team Leadership, Microsoft Office, PowerPoint, Retail, Windows 7, Excel, Word, Team Motivator, Cross-functional Team..., Team Oriented, Supervisory Skills, Supervisory Experience, People-oriented, Mac OS X, iPhone, iPod, Internet Research, Direct Sales, English, Telecommunications, YouTube, Training, Leadership, Management, Sales, Customer Satisfaction, Teamwork, Microsoft Word, OS X, Public Speaking, Microsoft Excel, Marketing, Time Management, Social Media, Troubleshooting, Call Centers
Education
Boise State University 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Emmett High School 2003 — 2006
Taos July 2015 - Present
Teleperformance April 2014 - July 2015
Teleperformance May 2009 - April 2014
WinCo Foods August 2008 - May 2009
Pizza Factory November 2005 - August 2008
Skills
Customer Service, Team Leadership, Microsoft Office, PowerPoint, Retail, Windows 7, Excel, Word, Team Motivator, Cross-functional Team..., Team Oriented, Supervisory Skills, Supervisory Experience, People-oriented, Mac OS X, iPhone, iPod, Internet Research, Direct Sales, English, Telecommunications, YouTube, Training, Leadership, Management, Sales, Customer Satisfaction, Teamwork, Microsoft Word, OS X, Public Speaking, Microsoft Excel, Marketing, Time Management, Social Media, Troubleshooting, Call Centers
Education
Boise State University 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Emmett High School 2003 — 2006
Sajjad Nasir Sajjad Nasir's Teleperformance Experience February 2009 - January 2014
Job I.T Service Desk Anaylst at Seminole Tribe of Florida
Industry Telecommunications
Experience
Seminole Tribe of Florida November 2014 - Present
Teleperformance February 2009 - January 2014
Skills
Customer Service, Microsoft Office, Technical Support, Microsoft Excel, Human Resources, Bookkeeping, Call Centers, Management, Inventory Control, Inventory Management, Microsoft Word, Mac OS, iOS, Data Analysis, Data Entry, Sales, Telecommunications, Public Relations, Accounts Payable, Supervision, Retail, Supply Ordering, Cash Handling Experience, Social Media, Marketing, Ebay Sales, Active Directory, Password Management, IT Service Management, Windows Server, Field Installation, Field Work, Field Operations, Help Desk Support, Strategic Planning, Cisco Call Manager, Cisco Technologies, Cisco Routers, Dell Computers, Xerox Printers
Education
Palm Beach State College 2009 — 2011
Bachelor's Degree, Business Administration and Management, General
Broward College 2003 — 2007
Associate's Degree, Business Administration and Management, General
Seminole Tribe of Florida November 2014 - Present
Teleperformance February 2009 - January 2014
Skills
Customer Service, Microsoft Office, Technical Support, Microsoft Excel, Human Resources, Bookkeeping, Call Centers, Management, Inventory Control, Inventory Management, Microsoft Word, Mac OS, iOS, Data Analysis, Data Entry, Sales, Telecommunications, Public Relations, Accounts Payable, Supervision, Retail, Supply Ordering, Cash Handling Experience, Social Media, Marketing, Ebay Sales, Active Directory, Password Management, IT Service Management, Windows Server, Field Installation, Field Work, Field Operations, Help Desk Support, Strategic Planning, Cisco Call Manager, Cisco Technologies, Cisco Routers, Dell Computers, Xerox Printers
Education
Palm Beach State College 2009 — 2011
Bachelor's Degree, Business Administration and Management, General
Broward College 2003 — 2007
Associate's Degree, Business Administration and Management, General
Herman Kramer Herman Kramer's Teleperformance Experience April 2012 - Present
Job WFM Manager
Industry Computer Software
Experience
Teleperformance April 2012 - Present
The Answer Group (TAG) July 2003 - December 2010
Skills
Databases, Microsoft Excel, Management, Data Entry, Troubleshooting, Customer Service, Quality Assurance, Call Center, Computer Hardware, Telecommunications, Operating Systems, Windows, Fast Learner, Multi Tasking, Teamwork, Stress Management, Work Well Independently, Work Very Well with..., Avaya, Blue Pumpkin, IEX Total View, Dependent, Employee Loyalty, Dedication to work, Microsoft Office, Customer Satisfaction, Outsourcing, Call Centers, Cloud Computing, Technical Support, Human Resources, Leadership, BPO, Contact Centers, Customer Experience, Avaya Technologies, Workforce Management, Team Management, Team Leadership, Process Improvement
Education
Broward Community College 2008 — 2012
AAS, Business Management
Teleperformance April 2012 - Present
The Answer Group (TAG) July 2003 - December 2010
Skills
Databases, Microsoft Excel, Management, Data Entry, Troubleshooting, Customer Service, Quality Assurance, Call Center, Computer Hardware, Telecommunications, Operating Systems, Windows, Fast Learner, Multi Tasking, Teamwork, Stress Management, Work Well Independently, Work Very Well with..., Avaya, Blue Pumpkin, IEX Total View, Dependent, Employee Loyalty, Dedication to work, Microsoft Office, Customer Satisfaction, Outsourcing, Call Centers, Cloud Computing, Technical Support, Human Resources, Leadership, BPO, Contact Centers, Customer Experience, Avaya Technologies, Workforce Management, Team Management, Team Leadership, Process Improvement
Education
Broward Community College 2008 — 2012
AAS, Business Management
Joshua Wilbur Joshua Wilbur's Teleperformance Experience August 2011 - December 2012
Job Home Entertainment Sales Consultant at Sears, Roebuck and Co.
Industry Higher Education
Experience
Sears, Roebuck and Co. February 2013 - Present
Teleperformance August 2011 - December 2012
Skills
Microsoft Office, Solidworks, Matlab, Computer Maintenance, Graphic Design, Sales Management, Sales Presentations, Technical Trainers, Video Editing, Corporate Communications, Tutoring, Data Entry, Internet Services, Computer Repair, Customer Escalation..., Consultative Selling, Educational Consulting, ACAD, Hardware Diagnostics, Challenge Driven, Telecommunications
Education
California State University, Fresno 2014 — 2017
Bachelorâs Degree, Mechanical Engineering
University of Utah 2010 — 2012
Mechanical Engineering
Salt Lake Community College 2008 — 2010
Associateâs Degree, General Studies, 3.3 GPA
Sears, Roebuck and Co. February 2013 - Present
Teleperformance August 2011 - December 2012
Skills
Microsoft Office, Solidworks, Matlab, Computer Maintenance, Graphic Design, Sales Management, Sales Presentations, Technical Trainers, Video Editing, Corporate Communications, Tutoring, Data Entry, Internet Services, Computer Repair, Customer Escalation..., Consultative Selling, Educational Consulting, ACAD, Hardware Diagnostics, Challenge Driven, Telecommunications
Education
California State University, Fresno 2014 — 2017
Bachelorâs Degree, Mechanical Engineering
University of Utah 2010 — 2012
Mechanical Engineering
Salt Lake Community College 2008 — 2010
Associateâs Degree, General Studies, 3.3 GPA
Brandon Barton's Teleperformance Experience June 2006 - January 2007
Job Highly technical, Service Oriented team player... Always looking to broaden my professional network
Industry Marketing and Advertising
Experience
Lowe's Companies, Inc. July 2015 - Present
On Hold Company June 2013 - Present
Geekatoo September 2013 - Present
My Tech Works for Me January 2000 - Present
AT&T High Speed Internet Technical Support July 2008 - April 2013
CRL Inc. DBA Voodoo Cafe, The Capri Theatre, and Chicago (formerly The Havana) May 1997 - July 2011
Teleperformance June 2006 - January 2007
Hollywood Casino May 2001 - August 2001
Skills
Technical Support, Customer Experience, Customer Satisfaction, Telecommunications, VoIP, Computer Network..., Troubleshooting, IP, Wireless, LAN-WAN, Customer Retention, Wireless Networking, Customer Support, Cabling, Team Leadership, Routers, Internet Services, Cisco Technologies, Computer Hardware, Managed Services, Broadband, TCP/IP, Switches, Software Installation, Networking, Service Delivery, VPN, Operating Systems, System Deployment, Network Engineering, Microsoft Office, Software Documentation, Teamwork, Hardware, Help Desk Support, Provisioning, Avaya, Management, Team Management, Team Building, Leadership, Training, Windows XP, Windows 7
Education
APT College (Applied Professional Training) 2012 — 2012
Certificate, TEL 104 - Data Communication and Networks, A (110%)
APT College (Applied Professional Training) 2012 — 2012
Certificate, TEL 120 - Internet Protocol Television (IPTV), A (110%)
APT College (Applied Professional Training) 2011 — 2012
Certificate, TEL 102.4 - Basic Electricity and Electronics, A (110%)
Bossier Parish Community College 1998 — 2002
Associate of Science (AS), Criminalistics and Criminal Science; Business Administration, and Computer Information Technology, Honor Society
Lowe's Companies, Inc. July 2015 - Present
On Hold Company June 2013 - Present
Geekatoo September 2013 - Present
My Tech Works for Me January 2000 - Present
AT&T High Speed Internet Technical Support July 2008 - April 2013
CRL Inc. DBA Voodoo Cafe, The Capri Theatre, and Chicago (formerly The Havana) May 1997 - July 2011
Teleperformance June 2006 - January 2007
Hollywood Casino May 2001 - August 2001
Skills
Technical Support, Customer Experience, Customer Satisfaction, Telecommunications, VoIP, Computer Network..., Troubleshooting, IP, Wireless, LAN-WAN, Customer Retention, Wireless Networking, Customer Support, Cabling, Team Leadership, Routers, Internet Services, Cisco Technologies, Computer Hardware, Managed Services, Broadband, TCP/IP, Switches, Software Installation, Networking, Service Delivery, VPN, Operating Systems, System Deployment, Network Engineering, Microsoft Office, Software Documentation, Teamwork, Hardware, Help Desk Support, Provisioning, Avaya, Management, Team Management, Team Building, Leadership, Training, Windows XP, Windows 7
Education
APT College (Applied Professional Training) 2012 — 2012
Certificate, TEL 104 - Data Communication and Networks, A (110%)
APT College (Applied Professional Training) 2012 — 2012
Certificate, TEL 120 - Internet Protocol Television (IPTV), A (110%)
APT College (Applied Professional Training) 2011 — 2012
Certificate, TEL 102.4 - Basic Electricity and Electronics, A (110%)
Bossier Parish Community College 1998 — 2002
Associate of Science (AS), Criminalistics and Criminal Science; Business Administration, and Computer Information Technology, Honor Society
Calvin Hamilton Calvin Hamilton's Teleperformance Experience February 2009 - November 2010
Job Technical Director at KTBS TV
Industry Internet
Experience
KTBS - TV August 2012 - Present
Teleperformance February 2009 - November 2010
Skills
Television News, TV News Production, Social Media, Avid Newscutter, Avid iNEWS, WorldNow, Technical Support, Technical Direction, Grass Valley Switcher, Radio Host, Broadcast Television, Digital Photography, Social Networking, Voice Acting, Multimedia, Project Coordination, Camera Operation, News Production, Chyron, BTI, News Photographer, Sports Photography
Education
Northwestern State University 2014 — 2016
Bachelor's Degree, Communication, Journalism, and Related Programs, 3.9 GPA
Bossier Parish Community College 2011 — 2013
Associate's Degree, Radio and Television Broadcasting Technology/Technician, 3.5 GPA
KTBS - TV August 2012 - Present
Teleperformance February 2009 - November 2010
Skills
Television News, TV News Production, Social Media, Avid Newscutter, Avid iNEWS, WorldNow, Technical Support, Technical Direction, Grass Valley Switcher, Radio Host, Broadcast Television, Digital Photography, Social Networking, Voice Acting, Multimedia, Project Coordination, Camera Operation, News Production, Chyron, BTI, News Photographer, Sports Photography
Education
Northwestern State University 2014 — 2016
Bachelor's Degree, Communication, Journalism, and Related Programs, 3.9 GPA
Bossier Parish Community College 2011 — 2013
Associate's Degree, Radio and Television Broadcasting Technology/Technician, 3.5 GPA
Mark Ohnsman Mark Ohnsman's Teleperformance Experience October 2006 - February 2010
Job Recruiter at MWI Animal Health
Industry Staffing and Recruiting
Experience
MWI Animal Health July 2015 - Present
St. Luke's Health System September 2014 - June 2015
Bodybuilding.com May 2013 - September 2014
T-Mobile February 2010 - May 2013
Teleperformance October 2006 - February 2010
Skills
Leadership, Management, Recruiting, Customer Service, Sales, Customer Retention, Customer Experience, Interviews, Training, Customer Satisfaction, Telecommunications, Wireless, CRM, Salesforce.com, Employee Benefits, Time Management, Social Networking, Social Media, Communication, Sourcing, Human Resources, Talent Acquisition, Microsoft Excel, Coaching, Microsoft Office, Teamwork, Internet Recruiting, Microsoft Word, Outlook, PowerPoint, Screening, Research, Telephone Skills, Documentation, Strategy, Networking, Troubleshooting, Teaching, Screening Resumes, Team Building, Team Leadership, Recruitment Advertising, Facebook, Customer Relations, Hiring, Mentoring, Marketing, Data Entry, Onboarding, Cold Calling
Education
Brown Mackie College-Boise 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Boise State University 2006 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
MWI Animal Health July 2015 - Present
St. Luke's Health System September 2014 - June 2015
Bodybuilding.com May 2013 - September 2014
T-Mobile February 2010 - May 2013
Teleperformance October 2006 - February 2010
Skills
Leadership, Management, Recruiting, Customer Service, Sales, Customer Retention, Customer Experience, Interviews, Training, Customer Satisfaction, Telecommunications, Wireless, CRM, Salesforce.com, Employee Benefits, Time Management, Social Networking, Social Media, Communication, Sourcing, Human Resources, Talent Acquisition, Microsoft Excel, Coaching, Microsoft Office, Teamwork, Internet Recruiting, Microsoft Word, Outlook, PowerPoint, Screening, Research, Telephone Skills, Documentation, Strategy, Networking, Troubleshooting, Teaching, Screening Resumes, Team Building, Team Leadership, Recruitment Advertising, Facebook, Customer Relations, Hiring, Mentoring, Marketing, Data Entry, Onboarding, Cold Calling
Education
Brown Mackie College-Boise 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Boise State University 2006 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Casey Hardin Casey Hardin's Teleperformance Experience June 2015 - Present
Job Kelly Services worker at black & decker
Industry Staffing and Recruiting
Experience
Teleperformance June 2015 - Present
Kelly Services May 2014 - June 2015
Walmart August 2012 - September 2013
Skills
Working With Children, Working Abroad, Hardworking, Leadership, fast learner, Customer Service, Microsoft Office, Microsoft Word, Time Management, Retail, Management, PowerPoint, Inventory Management, Teamwork, Customer Satisfaction
Education
Brown Mackie College-Louisville 2015 — 2017
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Murray State University 2013 — 2014
First year, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Teleperformance June 2015 - Present
Kelly Services May 2014 - June 2015
Walmart August 2012 - September 2013
Skills
Working With Children, Working Abroad, Hardworking, Leadership, fast learner, Customer Service, Microsoft Office, Microsoft Word, Time Management, Retail, Management, PowerPoint, Inventory Management, Teamwork, Customer Satisfaction
Education
Brown Mackie College-Louisville 2015 — 2017
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Murray State University 2013 — 2014
First year, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Trey Fields Trey Fields's Teleperformance Experience August 2014 - Present
Job Student at Boise State University
Industry Information Technology and Services
Experience
Teleperformance August 2014 - Present
Education
Boise State University 2014 — 2018
Bachelor’s Degree, Computer Science
Borah High School 2010 — 2014
Teleperformance August 2014 - Present
Education
Boise State University 2014 — 2018
Bachelor’s Degree, Computer Science
Borah High School 2010 — 2014
shana james shana james's Teleperformance Experience March 2011 - October 2012
Job Graphic Design Professional
Industry Design
Experience
Best Buy September 2014 - Present
Alorica February 2014 - September 2014
The Westin Beach Resort & Spa November 2012 - December 2013
Teleperformance March 2011 - October 2012
Best Buy July 2009 - February 2011
Dunkin Donuts May 2008 - July 2009
Ross Dress for Less December 2007 - May 2008
Skills
Customer Service, Management, Marketing, Sales, Leadership, Strategic Planning, Graphic Design, Advertising, Team Leadership, Social Media
Education
John McEachern High School 2003 — 2007
Technical Degree, Graphic Design; Graphic Design
Broward College
Graphic Design
Best Buy September 2014 - Present
Alorica February 2014 - September 2014
The Westin Beach Resort & Spa November 2012 - December 2013
Teleperformance March 2011 - October 2012
Best Buy July 2009 - February 2011
Dunkin Donuts May 2008 - July 2009
Ross Dress for Less December 2007 - May 2008
Skills
Customer Service, Management, Marketing, Sales, Leadership, Strategic Planning, Graphic Design, Advertising, Team Leadership, Social Media
Education
John McEachern High School 2003 — 2007
Technical Degree, Graphic Design; Graphic Design
Broward College
Graphic Design
Jason Brand Jason Brand's Teleperformance Experience January 2013 - March 2014
Job Director of Product @ Zane Benefits
Industry Computer Software
Experience
Zane Benefits February 2015 - Present
Zane Benefits October 2014 - January 2015
Zane Benefits March 2014 - October 2014
Teleperformance January 2013 - March 2014
BrainStorm, Inc. May 2012 - December 2012
JB Lawn Care March 2006 - April 2012
United States Senate August 2011 - December 2011
"ROC Fund" Real Estate Opportunity Capital Fund, L.P. January 2011 - March 2011
The Church of Jesus Christ of Latter-day Saints July 2007 - June 2009
Skills
Salesforce.com, Data Analysis, Spanish, Entrepreneurship, Microsoft Excel, Public Speaking, Management, Marketing, CRM, Microsoft Word, Marketo, Economics, Sales, Analytics, PowerPoint, Recruiting, Training, Analysis, Financial Analysis, Research, Stata, QuickBooks, Accounting, Google Adwords, Google Analytics, SQL, Microsoft Office, Leadership, Customer Service, Product Management, Social Media
Education
University of Utah - David Eccles School of Business 2014 — 2015
Master of Science, Information Systems
Brigham Young University 2009 — 2012
Bachelor of Art, Economics
Zane Benefits February 2015 - Present
Zane Benefits October 2014 - January 2015
Zane Benefits March 2014 - October 2014
Teleperformance January 2013 - March 2014
BrainStorm, Inc. May 2012 - December 2012
JB Lawn Care March 2006 - April 2012
United States Senate August 2011 - December 2011
"ROC Fund" Real Estate Opportunity Capital Fund, L.P. January 2011 - March 2011
The Church of Jesus Christ of Latter-day Saints July 2007 - June 2009
Skills
Salesforce.com, Data Analysis, Spanish, Entrepreneurship, Microsoft Excel, Public Speaking, Management, Marketing, CRM, Microsoft Word, Marketo, Economics, Sales, Analytics, PowerPoint, Recruiting, Training, Analysis, Financial Analysis, Research, Stata, QuickBooks, Accounting, Google Adwords, Google Analytics, SQL, Microsoft Office, Leadership, Customer Service, Product Management, Social Media
Education
University of Utah - David Eccles School of Business 2014 — 2015
Master of Science, Information Systems
Brigham Young University 2009 — 2012
Bachelor of Art, Economics
Libby Dumel's Teleperformance Experience November 2009 - March 2013
Job Scheduling Coordinator at Diagnostic Centers of America (DCA)
Industry Hospital & Health Care
Experience
Diagnostic Centers of America (DCA) August 2015 - Present
Pines Radiology Center April 2015 - July 2015
Spine & Orthopedic Center September 2014 - January 2015
Great Health Works November 2013 - August 2014
Bartosek Chiropractic Center April 2013 - October 2013
Teleperformance November 2009 - March 2013
Skills
Call Centers, Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Training, Healthcare, Process Improvement, Microsoft Excel, Coaching, Outlook, Microsoft Word, Leadership, Software Documentation, Medical Terminology, PowerPoint, Public Speaking, Management, Team Building, HIPAA, Medical Records, Medicare, Strategic Planning
Education
Florida Atlantic University 2013 — 2015
Bachelor of Health Service Administrations, Health Service Administrations. Minor in Health Information Management
Broward College 2009 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Diagnostic Centers of America (DCA) August 2015 - Present
Pines Radiology Center April 2015 - July 2015
Spine & Orthopedic Center September 2014 - January 2015
Great Health Works November 2013 - August 2014
Bartosek Chiropractic Center April 2013 - October 2013
Teleperformance November 2009 - March 2013
Skills
Call Centers, Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Training, Healthcare, Process Improvement, Microsoft Excel, Coaching, Outlook, Microsoft Word, Leadership, Software Documentation, Medical Terminology, PowerPoint, Public Speaking, Management, Team Building, HIPAA, Medical Records, Medicare, Strategic Planning
Education
Florida Atlantic University 2013 — 2015
Bachelor of Health Service Administrations, Health Service Administrations. Minor in Health Information Management
Broward College 2009 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Shevan Lodge Shevan Lodge's Teleperformance Experience June 2007 - January 2012
Job Information Systems Analyst
Industry Information Technology and Services
Experience
American Tower Corporation December 2013 - Present
NTwebs January 2012 - November 2013
Teleperformance June 2007 - January 2012
IBM December 2000 - September 2006
Skills
Technical Support, Microsoft SQL Server, Active Directory, ASP.NET, Windows Server, Troubleshooting, TCP/IP, Operating Systems, Cloud Computing, XP, Windows 7, Microsoft Technologies, DHCP, DNS, Help Desk Support, Servers, VPN, Integration, Microsoft Exchange, Windows, Citrix
Education
Broward Community College 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Information Technology, 12/2012
Midlands Technical College 1996 — 1999
Associate of Science (AS), Computer Technology/Computer Systems Technology
American Tower Corporation December 2013 - Present
NTwebs January 2012 - November 2013
Teleperformance June 2007 - January 2012
IBM December 2000 - September 2006
Skills
Technical Support, Microsoft SQL Server, Active Directory, ASP.NET, Windows Server, Troubleshooting, TCP/IP, Operating Systems, Cloud Computing, XP, Windows 7, Microsoft Technologies, DHCP, DNS, Help Desk Support, Servers, VPN, Integration, Microsoft Exchange, Windows, Citrix
Education
Broward Community College 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Information Technology, 12/2012
Midlands Technical College 1996 — 1999
Associate of Science (AS), Computer Technology/Computer Systems Technology
Melissa Clay Melissa Clay's Teleperformance Experience May 2007 - May 2008
Job Administrative Assistant
Industry Construction
Experience
Clay Home May 2013 - Present
Ames Construction May 2008 - April 2013
Teleperformance May 2007 - May 2008
Education
BYU 2006 — 2007
Clay Home May 2013 - Present
Ames Construction May 2008 - April 2013
Teleperformance May 2007 - May 2008
Education
BYU 2006 — 2007
Tejero Bradshaw Tejero Bradshaw's Teleperformance Experience January 2010 - Present
Job Sale Service Representative at AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility October 2012 - Present
Teleperformance January 2010 - Present
Hughes Network Systems 2010 - Present
OfficeMax February 2008 - July 2010
OfficeMax, Copy Center January 2008 - January 2010
Skills
Windows 7, Windows Server, Windows, Windows XP Pro, IT Operations, IT Management, IT Solutions, Software Installation, Customer Service, Operations Management, Computer Repair, DSL, Printers, Print Management, Wide Format Printing, Information Technology, Wireless Networking, Business Networking, Home Networking, Databases, Data Entry, Networking, Technical Support, Troubleshooting, Microsoft Exchange, Sales, Telecommunications
Education
ATI Career Training Center 2008 — 2010
Network Administration Associate Degree, Network and System Administration/Administrator
Strayer University
Bachelor Degree
Plantation High School 2005 — 2007
High School Diploma, Business Administration and Management, General
Broward College
Computer Engineering Technology
AT&T Mobility October 2012 - Present
Teleperformance January 2010 - Present
Hughes Network Systems 2010 - Present
OfficeMax February 2008 - July 2010
OfficeMax, Copy Center January 2008 - January 2010
Skills
Windows 7, Windows Server, Windows, Windows XP Pro, IT Operations, IT Management, IT Solutions, Software Installation, Customer Service, Operations Management, Computer Repair, DSL, Printers, Print Management, Wide Format Printing, Information Technology, Wireless Networking, Business Networking, Home Networking, Databases, Data Entry, Networking, Technical Support, Troubleshooting, Microsoft Exchange, Sales, Telecommunications
Education
ATI Career Training Center 2008 — 2010
Network Administration Associate Degree, Network and System Administration/Administrator
Strayer University
Bachelor Degree
Plantation High School 2005 — 2007
High School Diploma, Business Administration and Management, General
Broward College
Computer Engineering Technology
Ronald Fuentes's Teleperformance Experience October 2011 - April 2014
Job Vice President Global Sales at Choice Logistics
Industry Logistics and Supply Chain
Experience
Choice Logistics April 2014 - Present
VeriSum Corp January 2013 - Present
Teleperformance October 2011 - April 2014
American Express Business Travel March 2010 - July 2011
ADP National Account Services January 2007 - March 2010
Parts Data Stream, LLC February 2004 - January 2007
SynchroNet Marine, Inc February 2000 - February 2004
Sea-Land Services, Inc. January 1993 - February 2000
Education
California Coast University 2011 — 2015
MBA (2015)
California Coast University
Bachelor of Applied Science (B.A.Sc.)
University California at Davis
Certification
San Francisco State University
AA
South San Francisco High
Choice Logistics April 2014 - Present
VeriSum Corp January 2013 - Present
Teleperformance October 2011 - April 2014
American Express Business Travel March 2010 - July 2011
ADP National Account Services January 2007 - March 2010
Parts Data Stream, LLC February 2004 - January 2007
SynchroNet Marine, Inc February 2000 - February 2004
Sea-Land Services, Inc. January 1993 - February 2000
Education
California Coast University 2011 — 2015
MBA (2015)
California Coast University
Bachelor of Applied Science (B.A.Sc.)
University California at Davis
Certification
San Francisco State University
AA
South San Francisco High
Joseph Gudac Joseph Gudac's Teleperformance Experience September 2013 - Present
Job Assistant Contact Center Manager at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance September 2013 - Present
Teleperformance, USA May 2012 - September 2013
Teleperformance November 2010 - August 2012
Miller Brother Construction May 2010 - September 2010
Springdale Golf Club Inc. February 2008 - May 2010
Target September 2007 - February 2008
Gudac Bowling Lanes June 2000 - May 2007
Skills
Windows 7, Windows Vista, Microsoft Office, Computer Repair, OS X, Telecommunications, Telemarketing, XP, Computer Skills, Linux, Internet, Data Organization, Computer Proficiency, Windows XP Professional, Mac OS X, Video Editing, Home Entertainment..., Smartphones, Apple iOS, Verizon Cell Phones, AT&T Products, Video Games, Carpentry, Calculus, Statistics, Dog Training, Home Remodeling, Painting, Microsoft Excel
Education
California University of Pennsylvania 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.0
California University of Pennsylvania 2002 — 2006
Bachelor of Arts (B.A.), Communication, 3.0
Brownsville Area High School 1999 — 2002
High School Diploma, High School
Teleperformance September 2013 - Present
Teleperformance, USA May 2012 - September 2013
Teleperformance November 2010 - August 2012
Miller Brother Construction May 2010 - September 2010
Springdale Golf Club Inc. February 2008 - May 2010
Target September 2007 - February 2008
Gudac Bowling Lanes June 2000 - May 2007
Skills
Windows 7, Windows Vista, Microsoft Office, Computer Repair, OS X, Telecommunications, Telemarketing, XP, Computer Skills, Linux, Internet, Data Organization, Computer Proficiency, Windows XP Professional, Mac OS X, Video Editing, Home Entertainment..., Smartphones, Apple iOS, Verizon Cell Phones, AT&T Products, Video Games, Carpentry, Calculus, Statistics, Dog Training, Home Remodeling, Painting, Microsoft Excel
Education
California University of Pennsylvania 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.0
California University of Pennsylvania 2002 — 2006
Bachelor of Arts (B.A.), Communication, 3.0
Brownsville Area High School 1999 — 2002
High School Diploma, High School
ALma Cobos ALma Cobos's Teleperformance Experience October 2008 - October 2009
Job Criminal Justice at Broadview University
Industry Law Enforcement
Experience
Broadview University 2012 - Present
Broadview University 2010 - Present
Teleperformance October 2008 - October 2009
Teleperformance 2008 - 2009
2M May 2008 - September 2008
2M May 2008 - September 2008
SOS October 2007 - April 2008
McDonald's Corporation April 2007 - September 2007
Wal Mart March 2006 - April 2007
Education
Broadview University-Layton 2010 — 2012
Associate Degree, Criminal Justice
Broadview University 2012 - Present
Broadview University 2010 - Present
Teleperformance October 2008 - October 2009
Teleperformance 2008 - 2009
2M May 2008 - September 2008
2M May 2008 - September 2008
SOS October 2007 - April 2008
McDonald's Corporation April 2007 - September 2007
Wal Mart March 2006 - April 2007
Education
Broadview University-Layton 2010 — 2012
Associate Degree, Criminal Justice
Karlina Brown Karlina Brown's Teleperformance Experience November 2008 - March 2013
Job EDI Techhnical Suport Rep at Pinnacle Technical Resources
Industry Information Technology and Services
Experience
HERBALIFE an Independent Distributor June 2009 - Present
Kelly IT Resources July 2013 - May 2014
Pinnacle Technical Resources November 2013 - January 2014
Cardinal Health March 2013 - May 2013
Teleperformance November 2008 - March 2013
McDonald's Corporation December 2001 - January 2007
Skills
Networking, Technical Support, Software Installation, Time Management, Help Desk Support, Troubleshooting, Databases, Computer Hardware, VoIP, Outlook, Training
Education
Kaplan University-Davenport Campus 2011 — 2012
AAS In Information Technology, Database in Access, Networking
Bradford School 2007 — 2008
Computer Specialist Diploma, Information Technology
HERBALIFE an Independent Distributor June 2009 - Present
Kelly IT Resources July 2013 - May 2014
Pinnacle Technical Resources November 2013 - January 2014
Cardinal Health March 2013 - May 2013
Teleperformance November 2008 - March 2013
McDonald's Corporation December 2001 - January 2007
Skills
Networking, Technical Support, Software Installation, Time Management, Help Desk Support, Troubleshooting, Databases, Computer Hardware, VoIP, Outlook, Training
Education
Kaplan University-Davenport Campus 2011 — 2012
AAS In Information Technology, Database in Access, Networking
Bradford School 2007 — 2008
Computer Specialist Diploma, Information Technology
Amyra Phillips Amyra Phillips's Teleperformance Experience January 1999 - September 2002
Job Payroll and Benefits Manager at Pinnacle Medical Partners
Industry Hospital & Health Care
Experience
Pinnacle Medical Partners August 2014 - Present
Tokyo Joe's December 2013 - April 2014
PCL Construction July 2005 - December 2013
College Partnership February 2005 - July 2005
Coram Healthcare January 2003 - February 2005
Teleperformance January 1999 - September 2002
Skills
Microsoft Office, Payroll, Garnishments, Payroll Taxes, HRIS, Networking, Multi-state Payroll..., Canadian Payroll, Payroll Conversions, Multi State, HR Policies, ADP Payroll, ADP ReportSmith, JD Edwards, Accounting, Employee Relations, Microsoft Excel, Lawson HRIS, Multi-State Sales Tax, Time & Attendance, Ceridian, Leadership, Training, Certified Payroll, Movex, Ceridian Payroll System, New Hire Orientations, Benefits Administration, Employee Training, Employee Benefits, Customer Service, Onboarding, Human Resources, Microsoft Word, Management, Process Improvement, Project Management, Accounts Payable, Budgets, Strategic Planning, Policy, Performance Management, Outlook, Deferred Compensation, Data Entry, Administrative..., Open Enrollment, Personnel Management
Education
Box Elder High School 1993 — 1994
Diploma, General Studies, 12
Bridgerland Applied Technology College 1993 — 1994
Certified Nursing Assistant, Nursing Assistant Training (CNA), Fashion Merchandising, 12
Pinnacle Medical Partners August 2014 - Present
Tokyo Joe's December 2013 - April 2014
PCL Construction July 2005 - December 2013
College Partnership February 2005 - July 2005
Coram Healthcare January 2003 - February 2005
Teleperformance January 1999 - September 2002
Skills
Microsoft Office, Payroll, Garnishments, Payroll Taxes, HRIS, Networking, Multi-state Payroll..., Canadian Payroll, Payroll Conversions, Multi State, HR Policies, ADP Payroll, ADP ReportSmith, JD Edwards, Accounting, Employee Relations, Microsoft Excel, Lawson HRIS, Multi-State Sales Tax, Time & Attendance, Ceridian, Leadership, Training, Certified Payroll, Movex, Ceridian Payroll System, New Hire Orientations, Benefits Administration, Employee Training, Employee Benefits, Customer Service, Onboarding, Human Resources, Microsoft Word, Management, Process Improvement, Project Management, Accounts Payable, Budgets, Strategic Planning, Policy, Performance Management, Outlook, Deferred Compensation, Data Entry, Administrative..., Open Enrollment, Personnel Management
Education
Box Elder High School 1993 — 1994
Diploma, General Studies, 12
Bridgerland Applied Technology College 1993 — 1994
Certified Nursing Assistant, Nursing Assistant Training (CNA), Fashion Merchandising, 12
Eddie Luckett Eddie Luckett's Teleperformance Experience August 2006 - April 2014
Job Helpdesk Technician at Florida Community Bank
Industry Computer & Network Security
Experience
Florida Community Bank April 2014 - Present
Teleperformance August 2006 - April 2014
Skills
LAN/WAN, Active Directory, CIW, LAN-WAN, Windows Server, CCNA, Disaster Recovery, Microsoft Certified..., Technical Support, Windows, Citrix, A+ Certified, DHCP, VMware, Network Administration, Laptops, DNS, Help Desk Support, Windows 7, Operating Systems, Windows XP, Hardware, XP, Customer Service, Management, Troubleshooting
Education
Broward College 2011 — 2013
Bachelor's degree, Information Technology, A
Broward Community College 2010 — 2012
Associate, IT
Miami Norland Senior High 1995 — 1999
Florida Community Bank April 2014 - Present
Teleperformance August 2006 - April 2014
Skills
LAN/WAN, Active Directory, CIW, LAN-WAN, Windows Server, CCNA, Disaster Recovery, Microsoft Certified..., Technical Support, Windows, Citrix, A+ Certified, DHCP, VMware, Network Administration, Laptops, DNS, Help Desk Support, Windows 7, Operating Systems, Windows XP, Hardware, XP, Customer Service, Management, Troubleshooting
Education
Broward College 2011 — 2013
Bachelor's degree, Information Technology, A
Broward Community College 2010 — 2012
Associate, IT
Miami Norland Senior High 1995 — 1999
Bernard Milord Bernard Milord's Teleperformance Experience February 2007 - June 2010
Job Data Center Engineer at ServerPronto
Industry Hospital & Health Care
Experience
Franklin Templeton Investments August 2015 - Present
Infolink.com April 2012 - Present
Miami Jewish Health Systems August 2011 - June 2013
The Answer Group (TAG) February 2008 - June 2011
Teleperformance February 2007 - June 2010
Skills
Cisco Technologies, Microsoft Office, Frame Relay, Network Security, Active Directory, Cisco IOS, Exchange 2010/2007/2003, Citrix, VMware ESX, Windows Server, Network Administration, Data Center, VLAN, Help Desk Support, Microsoft Exchange, Windows 7, Wireless Networking, CCNA, TCP/IP, Networking, Windows XP, VMware, System Administration, Cisco Routers, Cloud Computing, Information Technology, DNS, Windows, DHCP, OS X, Troubleshooting, VoIP, Virtualization, Remote Desktop, Firewalls, Server Administration, Group Policy, Routers, Switches, Network Engineering, Dell PowerEdge Servers, Telecommunications, Technical Support, Computer Hardware, Software Installation, VPN, LAN-WAN, WAN, Backup Exec, Servers
Education
Broward College 2014 — 2016
Bachelor's degree, Computer/Information Technology Administration and Management, 3.2
Miami Dade College 2010 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Franklin Templeton Investments August 2015 - Present
Infolink.com April 2012 - Present
Miami Jewish Health Systems August 2011 - June 2013
The Answer Group (TAG) February 2008 - June 2011
Teleperformance February 2007 - June 2010
Skills
Cisco Technologies, Microsoft Office, Frame Relay, Network Security, Active Directory, Cisco IOS, Exchange 2010/2007/2003, Citrix, VMware ESX, Windows Server, Network Administration, Data Center, VLAN, Help Desk Support, Microsoft Exchange, Windows 7, Wireless Networking, CCNA, TCP/IP, Networking, Windows XP, VMware, System Administration, Cisco Routers, Cloud Computing, Information Technology, DNS, Windows, DHCP, OS X, Troubleshooting, VoIP, Virtualization, Remote Desktop, Firewalls, Server Administration, Group Policy, Routers, Switches, Network Engineering, Dell PowerEdge Servers, Telecommunications, Technical Support, Computer Hardware, Software Installation, VPN, LAN-WAN, WAN, Backup Exec, Servers
Education
Broward College 2014 — 2016
Bachelor's degree, Computer/Information Technology Administration and Management, 3.2
Miami Dade College 2010 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Brian Bingham's Teleperformance Experience July 2007 - July 2012
Job
Industry Information Technology and Services
Experience
API June 2015 - Present
The Results Companies January 2013 - December 2013
Teleperformance July 2007 - July 2012
IDC March 2000 - July 2007
City of Cranston, Rhode Island 1995 - 1998
Skills
Call Center, CRM, Business Process, Competitive Analysis, Market Intelligence, BPO, Business Development, Outsourcing, Management, Call Centers, Professional Services, Business Intelligence, Strategy, Sales, Vendor Management, Customer Experience, Consulting, Strategic Planning, Program Management, Analytics, Recruiting, Solution Selling, Business Process..., Business Analysis, Process Improvement, Enterprise Software, Finance, Start-ups, Cross-functional Team..., Operations Management, Strategic Partnerships, Cloud Computing, Leadership, Business Strategy, Management Consulting, Team Management
Education
Boston University Graduate School of Managment 2000 — 2002
MBA
University of Massachusetts, Amherst 1993 — 1995
Masters
API June 2015 - Present
The Results Companies January 2013 - December 2013
Teleperformance July 2007 - July 2012
IDC March 2000 - July 2007
City of Cranston, Rhode Island 1995 - 1998
Skills
Call Center, CRM, Business Process, Competitive Analysis, Market Intelligence, BPO, Business Development, Outsourcing, Management, Call Centers, Professional Services, Business Intelligence, Strategy, Sales, Vendor Management, Customer Experience, Consulting, Strategic Planning, Program Management, Analytics, Recruiting, Solution Selling, Business Process..., Business Analysis, Process Improvement, Enterprise Software, Finance, Start-ups, Cross-functional Team..., Operations Management, Strategic Partnerships, Cloud Computing, Leadership, Business Strategy, Management Consulting, Team Management
Education
Boston University Graduate School of Managment 2000 — 2002
MBA
University of Massachusetts, Amherst 1993 — 1995
Masters
Kenneth Gajewsky's Teleperformance Experience March 2008 - November 2008
Job
Industry Telecommunications
Experience
Zions Bancorporation November 2008 - Present
Teleperformance March 2008 - November 2008
Pyramid Communication Services 2007 - 2008
Sento Corporation 2006 - 2007
Sento Corporation 2002 - 2006
Echopass Corporation 1999 - 2001
Techserv Systems 1996 - 1999
Education
Brigham Young University 1989 — 1996
BS
Mesa Community College
Zions Bancorporation November 2008 - Present
Teleperformance March 2008 - November 2008
Pyramid Communication Services 2007 - 2008
Sento Corporation 2006 - 2007
Sento Corporation 2002 - 2006
Echopass Corporation 1999 - 2001
Techserv Systems 1996 - 1999
Education
Brigham Young University 1989 — 1996
BS
Mesa Community College
Stephen Stroup's Teleperformance Experience September 2008 - January 2009
Job Technical Support Supervisor at Xactware
Industry Information Technology and Services
Experience
Xactware February 2014 - Present
Xactware March 2012 - February 2014
Xactware June 2009 - March 2012
Brigham Young University April 2008 - May 2009
Teleperformance September 2008 - January 2009
Brigham Young University - Physics and Astronomy September 2007 - April 2008
Church of Jesus Christ of Latter-day Saints August 2004 - August 2006
Skills
Technical Support, Troubleshooting, HTML, Apache, MySQL, Windows 7, Networking, Linux, Windows, Microsoft SQL Server, Mentoring Of Staff, Training, Databases, Internet Troubleshooting, Documentation Practices, System Administration, C++, Google Docs and Forms, Computer Hardware, Programming, Windows XP
Education
Brigham Young University 2003 — 2010
Bioinformatics
Xactware February 2014 - Present
Xactware March 2012 - February 2014
Xactware June 2009 - March 2012
Brigham Young University April 2008 - May 2009
Teleperformance September 2008 - January 2009
Brigham Young University - Physics and Astronomy September 2007 - April 2008
Church of Jesus Christ of Latter-day Saints August 2004 - August 2006
Skills
Technical Support, Troubleshooting, HTML, Apache, MySQL, Windows 7, Networking, Linux, Windows, Microsoft SQL Server, Mentoring Of Staff, Training, Databases, Internet Troubleshooting, Documentation Practices, System Administration, C++, Google Docs and Forms, Computer Hardware, Programming, Windows XP
Education
Brigham Young University 2003 — 2010
Bioinformatics
Brent Olsen's Teleperformance Experience November 2006 - October 2008
Job Consultant at Allergan
Industry Information Technology and Services
Experience
Allergan July 2009 - Present
Teleperformance November 2006 - October 2008
CA April 1999 - November 2006
Platinum Technology September 1995 - May 1999
Locus Computing Corporation June 1989 - September 1995
Gould Computer Systems May 1985 - June 1989
Skills
Identity Management, Information Security..., Disaster Recovery, PCI DSS, Consultancy, Information Architecture, Enterprise Architecture, Regulatory Compliance, Project Management, Technical Project..., C++, C, Java, JavaScript, JSP, Batch Programming, LDAP, Open XML, HTML Scripting, ISO 27001, ISO 27002, Sarbanes-Oxley Act, HIPAA, COBIT, Computer Security, Consulting, DNS, Firewalls, Linux, Security, Solaris, VPN, Windows Server
Education
University of California, San Diego - Extension Classes 1989 — 1995
Extension Classes
Brigham Young University 1981 — 1985
Bachelor of Science, Computer Science
Allergan July 2009 - Present
Teleperformance November 2006 - October 2008
CA April 1999 - November 2006
Platinum Technology September 1995 - May 1999
Locus Computing Corporation June 1989 - September 1995
Gould Computer Systems May 1985 - June 1989
Skills
Identity Management, Information Security..., Disaster Recovery, PCI DSS, Consultancy, Information Architecture, Enterprise Architecture, Regulatory Compliance, Project Management, Technical Project..., C++, C, Java, JavaScript, JSP, Batch Programming, LDAP, Open XML, HTML Scripting, ISO 27001, ISO 27002, Sarbanes-Oxley Act, HIPAA, COBIT, Computer Security, Consulting, DNS, Firewalls, Linux, Security, Solaris, VPN, Windows Server
Education
University of California, San Diego - Extension Classes 1989 — 1995
Extension Classes
Brigham Young University 1981 — 1985
Bachelor of Science, Computer Science
Sandra Hamel's Teleperformance Experience June 2011 - April 2013
Job Junior E.H.R Support Analyst, Software Tester, Software Support Analyst
Industry Information Technology and Services
Experience
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Lonnie Glidden's Teleperformance Experience January 2014 - Present
Job Tier 2 Support Agent at Teleperformance
Industry Government Administration
Experience
Teleperformance January 2014 - Present
Small Business Administration December 2012 - April 2013
Volt Technical Resources May 2012 - September 2012
Volt Technical Resources July 2010 - September 2011
U.S. Census Bureau February 2010 - July 2010
US Navy July 1984 - November 1992
Skills
Energy Industry, Retail, Merchandising, Inventory Management, Store Management, Customer Service, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Cashiering, Sales, Auto mechanics, Construction, Management, Human Resources, Computer Science, Manufacturing, Manufacturing..., Manufacturing Operations, Troubleshooting, Project Management, Training, Leadership, Software Documentation, Strategic Planning, Process Improvement, Program Management, Team Leadership, Team Building, SharePoint, Project Planning
Education
MyComputerCareer.com 2013 — 2014
IT Certifications, Computer and Information Sciences and Support Services
Brookhaven Community College 2009 — 2009
CDL, Truck Driving School
DeVry University-Texas 2004 — 2008
Technical Management, Computer Science, 2.5
Teleperformance January 2014 - Present
Small Business Administration December 2012 - April 2013
Volt Technical Resources May 2012 - September 2012
Volt Technical Resources July 2010 - September 2011
U.S. Census Bureau February 2010 - July 2010
US Navy July 1984 - November 1992
Skills
Energy Industry, Retail, Merchandising, Inventory Management, Store Management, Customer Service, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Cashiering, Sales, Auto mechanics, Construction, Management, Human Resources, Computer Science, Manufacturing, Manufacturing..., Manufacturing Operations, Troubleshooting, Project Management, Training, Leadership, Software Documentation, Strategic Planning, Process Improvement, Program Management, Team Leadership, Team Building, SharePoint, Project Planning
Education
MyComputerCareer.com 2013 — 2014
IT Certifications, Computer and Information Sciences and Support Services
Brookhaven Community College 2009 — 2009
CDL, Truck Driving School
DeVry University-Texas 2004 — 2008
Technical Management, Computer Science, 2.5
Kurt Spears's Teleperformance Experience April 2008 - July 2008
Job Gameplay and Level Designer for Video Games
Industry Computer Games
Experience
Progressive Finance October 2013 - Present
Macey's Food Stores August 2012 - October 2013
BluFire Studios June 2012 - November 2012
Pinnacle Security April 2010 - July 2010
Pinnacle Security April 2009 - August 2009
Teleperformance April 2008 - July 2008
Teleperformance January 2007 - August 2007
Skills
Level Design, Unity3D, Maya, Microsoft Word, Microsoft Excel, JavaScript, Game Development, Game Design, Game Programming, Gameplay, Game Mechanics, Photoshop, Mobile Games, Mobile Game Development, Toon Boom, Animation, Video Games, Texturing, Computer Animation, 3D Modeling, Film, Premiere
Education
Utah Valley University 2008 — 2012
Bachelor's Degree, Digital Media - Gaming & Animation
Brigham Young University - Idaho 2003 — 2007
Sociology
Progressive Finance October 2013 - Present
Macey's Food Stores August 2012 - October 2013
BluFire Studios June 2012 - November 2012
Pinnacle Security April 2010 - July 2010
Pinnacle Security April 2009 - August 2009
Teleperformance April 2008 - July 2008
Teleperformance January 2007 - August 2007
Skills
Level Design, Unity3D, Maya, Microsoft Word, Microsoft Excel, JavaScript, Game Development, Game Design, Game Programming, Gameplay, Game Mechanics, Photoshop, Mobile Games, Mobile Game Development, Toon Boom, Animation, Video Games, Texturing, Computer Animation, 3D Modeling, Film, Premiere
Education
Utah Valley University 2008 — 2012
Bachelor's Degree, Digital Media - Gaming & Animation
Brigham Young University - Idaho 2003 — 2007
Sociology
William Speicher's Teleperformance Experience February 2011 - July 2011
Job Midwest Regional Quota/Routing Administrator at Time Warner Cable Business Class
Industry Telecommunications
Experience
Time Warner Cable Business Class August 2014 - Present
Time Warner Cable Business Class June 2012 - August 2014
Time Warner Cable July 2011 - June 2012
Teleperformance February 2011 - July 2011
Teleperformance August 2010 - February 2011
Teleperformance March 2010 - August 2010
Skills
Songwriting, Music, Composition, Music Education, Recording, Music Theory, Band, Piano, Singing, Technical Support, Tech-savvy, T1
Education
Bowling Green State University 2004 — 2008
Bachelor's of Music, Music Teacher Education
Time Warner Cable Business Class August 2014 - Present
Time Warner Cable Business Class June 2012 - August 2014
Time Warner Cable July 2011 - June 2012
Teleperformance February 2011 - July 2011
Teleperformance August 2010 - February 2011
Teleperformance March 2010 - August 2010
Skills
Songwriting, Music, Composition, Music Education, Recording, Music Theory, Band, Piano, Singing, Technical Support, Tech-savvy, T1
Education
Bowling Green State University 2004 — 2008
Bachelor's of Music, Music Teacher Education
Monauld Blaise's Teleperformance Experience June 2010 - Present
Job Phone Representative at Teleperformance ATT Blackberry
Industry Outsourcing/Offshoring
Experience
Teleperformance June 2010 - Present
McRoberts Protective Agency, Inc September 2005 - 2009
Education
Broward College
Teleperformance June 2010 - Present
McRoberts Protective Agency, Inc September 2005 - 2009
Education
Broward College
Avery Moore's Teleperformance Experience July 2010 - November 2011
Job Manufacturing Technician at Dr. Reddy's Laboratories
Industry Outsourcing/Offshoring
Experience
Dr. Reddy's Laboratories November 2013 - Present
United States Postal Service March 2013 - November 2013
Printpack July 2012 - March 2013
Leslie's Poolmart, Inc. November 2011 - December 2012
Teleperformance July 2010 - November 2011
Skills
Call Centers, Technical Support, Workforce Management, Troubleshooting, Windows 7, Windows XP, Manufacturing Operations, Customer Service, Machine Learning, IT Operations, Equipment Installation, Computer Proficiency
Education
Bossier Parish Community College 2011 — 2015
Cybertechnology, System, Networking, and LAN/WAN Management/Manager, A
Booker T. Washington High School 2002 — 2006
Diploma, General Studies, B
Dr. Reddy's Laboratories November 2013 - Present
United States Postal Service March 2013 - November 2013
Printpack July 2012 - March 2013
Leslie's Poolmart, Inc. November 2011 - December 2012
Teleperformance July 2010 - November 2011
Skills
Call Centers, Technical Support, Workforce Management, Troubleshooting, Windows 7, Windows XP, Manufacturing Operations, Customer Service, Machine Learning, IT Operations, Equipment Installation, Computer Proficiency
Education
Bossier Parish Community College 2011 — 2015
Cybertechnology, System, Networking, and LAN/WAN Management/Manager, A
Booker T. Washington High School 2002 — 2006
Diploma, General Studies, B
April Donovan's Teleperformance Experience October 2010 - December 2011
Job Freelance Artist: Graphic Designer
Industry Marketing and Advertising
Experience
Top Gun Promotions, Inc., March 2007 - Present
Teleperformance October 2010 - December 2011
Americana Art April 2010 - October 2010
State Farm Insurance October 2009 - April 2010
Skills
Graphic Design, Print Production, Adobe Creative Suite, Administrative..., PowerPoint, InDesign, Microsoft Office, Social Media, Photoshop, Customer Service, Brochures, Illustrator
Education
Brigham Young University - Idaho 2000 — 2005
Bachelors, Art, Graphic design and marketing
Top Gun Promotions, Inc., March 2007 - Present
Teleperformance October 2010 - December 2011
Americana Art April 2010 - October 2010
State Farm Insurance October 2009 - April 2010
Skills
Graphic Design, Print Production, Adobe Creative Suite, Administrative..., PowerPoint, InDesign, Microsoft Office, Social Media, Photoshop, Customer Service, Brochures, Illustrator
Education
Brigham Young University - Idaho 2000 — 2005
Bachelors, Art, Graphic design and marketing
Eljon Angel's Teleperformance Experience February 2011 - May 2011
Job Aspiring leader
Industry Consumer Services
Experience
DIRECTV March 2014 - Present
MAXIMUS January 2014 - March 2014
Buffalo Wild Wings December 2012 - December 2013
Hayden Beverage Company June 2012 - December 2012
Workscape May 2011 - May 2012
Teleperformance February 2011 - May 2011
T-Mobile November 2005 - October 2010
US Army April 2001 - April 2004
I.S.I. January 2000 - April 2001
Skills
Call Centers, Customer Service, Leadership, Training, Employee Benefits, Military, Interviews, Customer Satisfaction, Wireless, Microsoft Office, Team Leadership, Customer Experience, Troubleshooting, Time Management, Telephone Skills, People Skills
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
College of Western Idaho 2011 — 2011
AA, Information Technologies
Boise State University 2004 — 2007
Degree, Criminal Justice
DIRECTV March 2014 - Present
MAXIMUS January 2014 - March 2014
Buffalo Wild Wings December 2012 - December 2013
Hayden Beverage Company June 2012 - December 2012
Workscape May 2011 - May 2012
Teleperformance February 2011 - May 2011
T-Mobile November 2005 - October 2010
US Army April 2001 - April 2004
I.S.I. January 2000 - April 2001
Skills
Call Centers, Customer Service, Leadership, Training, Employee Benefits, Military, Interviews, Customer Satisfaction, Wireless, Microsoft Office, Team Leadership, Customer Experience, Troubleshooting, Time Management, Telephone Skills, People Skills
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
College of Western Idaho 2011 — 2011
AA, Information Technologies
Boise State University 2004 — 2007
Degree, Criminal Justice
Justin Brink's Teleperformance Experience July 2012 - March 2013
Job Owner at USANA Health Sciences
Industry Health, Wellness and Fitness
Experience
Teleperformance July 2012 - March 2013
Chick-fil-A May 2012 - November 2012
Subway July 2011 - August 2011
Education
Brigham Young University - Idaho 2011 — 2014
Computer Engineer, Engineering
American Fork High School 2008 — 2011
High School Deploma, General Studies
Teleperformance July 2012 - March 2013
Chick-fil-A May 2012 - November 2012
Subway July 2011 - August 2011
Education
Brigham Young University - Idaho 2011 — 2014
Computer Engineer, Engineering
American Fork High School 2008 — 2011
High School Deploma, General Studies
Christopher Deosaran's Teleperformance Experience June 2011 - December 2011
Job Mobile Systems Tech at Broward Sheriff's Office (BSO)
Industry Information Technology and Services
Experience
Broward Sheriff's Office (BSO) March 2015 - Present
Broward Sheriff's Office (BSO) February 2014 - March 2015
Isle of Capri Casino August 2012 - February 2014
BizTex, Inc December 2011 - February 2012
Teleperformance June 2011 - December 2011
Office Depot June 2010 - June 2011
Winn Dixie Stores January 2008 - June 2010
Skills
PC Assembly, Self Motivated, Ability to adapt swiftly, Active Directory, Microsoft Office, Windows Server, Windows XP Professional, Windows 7, Mac OS X, Red Hat Linux, Ticketing, Passion for Technology, Exchange Server, Virus Removal, Data Recovery, Software Installation, Computer Hardware, Teamwork, VMware Workstation, Remote Access, Customer Experience, Flexibility, Adaptation, Microsoft Exchange, PC, Laptops, XP, Network Administration, Servers, OS X, DHCP, Printers, Windows XP Pro, Troubleshooting, Remote Desktop, Computer Security, Windows Vista, Operating Systems, Windows, A+ Certified, Security, Hardware, Computer Repair, Technical Support, Help Desk Support, Blackberry, Wireless Networking, Network Security, Computer Maintenance, Antivirus
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology & Cybersecurity
ITT Technical Institute-Fort Lauderdale 2011 — 2012
Associate of Science (A.S.), Computer Network Systems
Broward Community College 2008 — 2011
Associate of Arts (A.A.), Computer Engineering
Glades Central 2004 — 2008
H.S Diploma, General Education
Broward Sheriff's Office (BSO) March 2015 - Present
Broward Sheriff's Office (BSO) February 2014 - March 2015
Isle of Capri Casino August 2012 - February 2014
BizTex, Inc December 2011 - February 2012
Teleperformance June 2011 - December 2011
Office Depot June 2010 - June 2011
Winn Dixie Stores January 2008 - June 2010
Skills
PC Assembly, Self Motivated, Ability to adapt swiftly, Active Directory, Microsoft Office, Windows Server, Windows XP Professional, Windows 7, Mac OS X, Red Hat Linux, Ticketing, Passion for Technology, Exchange Server, Virus Removal, Data Recovery, Software Installation, Computer Hardware, Teamwork, VMware Workstation, Remote Access, Customer Experience, Flexibility, Adaptation, Microsoft Exchange, PC, Laptops, XP, Network Administration, Servers, OS X, DHCP, Printers, Windows XP Pro, Troubleshooting, Remote Desktop, Computer Security, Windows Vista, Operating Systems, Windows, A+ Certified, Security, Hardware, Computer Repair, Technical Support, Help Desk Support, Blackberry, Wireless Networking, Network Security, Computer Maintenance, Antivirus
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology & Cybersecurity
ITT Technical Institute-Fort Lauderdale 2011 — 2012
Associate of Science (A.S.), Computer Network Systems
Broward Community College 2008 — 2011
Associate of Arts (A.A.), Computer Engineering
Glades Central 2004 — 2008
H.S Diploma, General Education
Keri Schneider's Teleperformance Experience July 2010 - May 2012
Job Quality Monitor at Extend Health
Industry Outsourcing/Offshoring
Experience
Extend Health August 2012 - July 2014
Teleperformance July 2010 - May 2012
Teleperformance January 2010 - June 2010
VCA Animal Hospitals April 2007 - April 2008
Skills
Outstanding Customer..., excellent verbal and..., Critical Thinking, Problem Solving, highly empathetic, Goal Oriented, Fast Learner, enjoys challenges, Communication, Customer Service, Empathy, Customer Satisfaction, Teamwork, Call Center, Data Entry, Enjoy Challenges, Time Management
Education
Broadview University-West Jordan 2012 — 2013
RVT, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Extend Health August 2012 - July 2014
Teleperformance July 2010 - May 2012
Teleperformance January 2010 - June 2010
VCA Animal Hospitals April 2007 - April 2008
Skills
Outstanding Customer..., excellent verbal and..., Critical Thinking, Problem Solving, highly empathetic, Goal Oriented, Fast Learner, enjoys challenges, Communication, Customer Service, Empathy, Customer Satisfaction, Teamwork, Call Center, Data Entry, Enjoy Challenges, Time Management
Education
Broadview University-West Jordan 2012 — 2013
RVT, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
allen hamlin's Teleperformance Experience 2010 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2010 - 2011
84 Lumber May 2010 - October 2010
Education
California University of Pennsylvania 2007 — 2010
Criminal Justice/Law Enforcement Administration
Teleperformance 2010 - 2011
84 Lumber May 2010 - October 2010
Education
California University of Pennsylvania 2007 — 2010
Criminal Justice/Law Enforcement Administration
Hyrum Strong's Teleperformance Experience April 2011 - June 2012
Job Entertainment Specialist at Spotlight Entertainment, Inc.
Industry Entertainment
Experience
Spotlight Entertainment, Inc. May 2006 - Present
Teleperformance April 2011 - June 2012
Top Originators Inc June 2002 - May 2006
Skills
Bilingual
Education
Brigham Young University 1999 — 2005
Bachelor of Science (BS), Political Science and Government
Spotlight Entertainment, Inc. May 2006 - Present
Teleperformance April 2011 - June 2012
Top Originators Inc June 2002 - May 2006
Skills
Bilingual
Education
Brigham Young University 1999 — 2005
Bachelor of Science (BS), Political Science and Government
Cheryl-Stacia Smith's Teleperformance Experience March 2005 - October 2006
Job CSR/CRD at Eddie Bauer
Industry Retail
Experience
Eddie Bauer September 2014 - Present
Chase Card Services April 2013 - April 2014
Walmart October 2006 - March 2013
Teleperformance March 2005 - October 2006
Target October 1999 - April 2004
Skills
Forecasting, Logistics/Management/Hum..., Customer Service, Teamwork, Project Management, Coaching, Recruitment-to-Recruitme..., Time Management, Cashiers, Inventory, Inventory Planning, Account Reconciliation
Education
Bowling Green State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Eddie Bauer September 2014 - Present
Chase Card Services April 2013 - April 2014
Walmart October 2006 - March 2013
Teleperformance March 2005 - October 2006
Target October 1999 - April 2004
Skills
Forecasting, Logistics/Management/Hum..., Customer Service, Teamwork, Project Management, Coaching, Recruitment-to-Recruitme..., Time Management, Cashiers, Inventory, Inventory Planning, Account Reconciliation
Education
Bowling Green State University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Molly Coffee's Teleperformance Experience September 2007 - November 2007
Job Phlebotomy Student
Industry Retail
Experience
Nike 2013 - Present
Nike January 2013 - April 2013
Dicks October 2012 - December 2012
Dicks Sporting Goods 2012 - 2012
Teleperformance September 2007 - November 2007
Education
Interpath Lab Phlebotomy Training Program 2013 — 2013
Phlebotomy Certification, Phlebotomy Technician/Phlebotomist
Boise State University
Pine Eagle High School
Diploma
Nike 2013 - Present
Nike January 2013 - April 2013
Dicks October 2012 - December 2012
Dicks Sporting Goods 2012 - 2012
Teleperformance September 2007 - November 2007
Education
Interpath Lab Phlebotomy Training Program 2013 — 2013
Phlebotomy Certification, Phlebotomy Technician/Phlebotomist
Boise State University
Pine Eagle High School
Diploma
Jamil Lynch's Teleperformance Experience October 2009 - December 2009
Job Government Security
Industry Government Administration
Experience
Interactive Response Technologies, (IRT) September 2014 - January 2015
Global Response May 2013 - September 2014
Bankers Life January 2013 - April 2013
The Home Depot February 2011 - December 2012
University of Evansville January 2010 - May 2010
Teleperformance October 2009 - December 2009
Publix Super Markets November 2006 - August 2008
Skills
Insurance, Life Insurance, Health Insurance, Underwriting, Term Life Insurance, Disability Insurance, Customer Service, Retail, Security Guard
Education
ITT Technical Institute-Fort Lauderdale
Electrical and Electronics Engineering
Broward College 2011 — 2013
Political Science and Government
University of Evansville 2008 — 2010
Political Science and Government
Nova High School 2006 — 2008
Interactive Response Technologies, (IRT) September 2014 - January 2015
Global Response May 2013 - September 2014
Bankers Life January 2013 - April 2013
The Home Depot February 2011 - December 2012
University of Evansville January 2010 - May 2010
Teleperformance October 2009 - December 2009
Publix Super Markets November 2006 - August 2008
Skills
Insurance, Life Insurance, Health Insurance, Underwriting, Term Life Insurance, Disability Insurance, Customer Service, Retail, Security Guard
Education
ITT Technical Institute-Fort Lauderdale
Electrical and Electronics Engineering
Broward College 2011 — 2013
Political Science and Government
University of Evansville 2008 — 2010
Political Science and Government
Nova High School 2006 — 2008
Amanda Geary's Teleperformance Experience November 2012 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Lowe's Companies, Inc. April 2013 - Present
Teleperformance November 2012 - Present
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Training, Sales
Education
California University of Pennsylvania 2015 — 2016
Environmental sciences, Environmental Studies
Community College of Allegheny County 2010 — 2012
Architectural engineering
Lowe's Companies, Inc. April 2013 - Present
Teleperformance November 2012 - Present
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Training, Sales
Education
California University of Pennsylvania 2015 — 2016
Environmental sciences, Environmental Studies
Community College of Allegheny County 2010 — 2012
Architectural engineering
Anthony Jean-Baptiste's Teleperformance Experience 2012 - 2013
Job IT Support Specialist
Industry Information Technology and Services
Experience
Teleperformance 2012 - 2013
Skills
Troubleshooting, Windows 7, Windows Vista, Windows XP, Networking, Teamwork, Team-oriented, Reliable, Always Punctual, Hard Working, Technology, Smartphones, Customer Service, Friendly Personality, User Friendly, Courtesy, Lifting, Analysis, Android, Camera, Listening to customers, listening, honesty, CompTIA Network+..., CompTia A+ Certified
Education
Broward Community College 2010 — 2012
Coral Springs High School 2007 — 2010
High School Diploma
Teleperformance 2012 - 2013
Skills
Troubleshooting, Windows 7, Windows Vista, Windows XP, Networking, Teamwork, Team-oriented, Reliable, Always Punctual, Hard Working, Technology, Smartphones, Customer Service, Friendly Personality, User Friendly, Courtesy, Lifting, Analysis, Android, Camera, Listening to customers, listening, honesty, CompTIA Network+..., CompTia A+ Certified
Education
Broward Community College 2010 — 2012
Coral Springs High School 2007 — 2010
High School Diploma
Steve Haybeck's Teleperformance Experience November 2005 - Present
Job Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance November 2005 - Present
Idaho Air National Guard September 1985 - July 1996
United States Air Force July 1974 - June 1982
Skills
BPO, Workforce Management, Contact Centers, Telemarketing, Inbound Marketing, Customer Experience, Call Center Development, COPC, Customer Service, Outsourcing, Avaya, Team Management, Recruiting, Customer Retention, Account Management, Management, Sales
Education
Boise State University 1998 — 2002
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Teleperformance November 2005 - Present
Idaho Air National Guard September 1985 - July 1996
United States Air Force July 1974 - June 1982
Skills
BPO, Workforce Management, Contact Centers, Telemarketing, Inbound Marketing, Customer Experience, Call Center Development, COPC, Customer Service, Outsourcing, Avaya, Team Management, Recruiting, Customer Retention, Account Management, Management, Sales
Education
Boise State University 1998 — 2002
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Scott Biggs's Teleperformance Experience September 2009 - January 2012
Job Network Operations Center Supervisor at Verizon Telematics
Industry Wireless
Experience
Verizon Telematics January 2012 - Present
Teleperformance September 2009 - January 2012
Skills
Call Centers, Telecommunications, Vendor Management, Wireless, Process Improvement, Customer Service, Supervisory Management, Technical Support, Reporting & Analysis, UAT Coordination, Interdepartmental..., Call Quality, International Travel, New Product..., Customer Relations, Hiring, Interviewing Skills, Customer Experience, Customer Satisfaction, Training, Software Documentation
Education
Broward College
Associate's degree, Business Administration and Management, General
Verizon Telematics January 2012 - Present
Teleperformance September 2009 - January 2012
Skills
Call Centers, Telecommunications, Vendor Management, Wireless, Process Improvement, Customer Service, Supervisory Management, Technical Support, Reporting & Analysis, UAT Coordination, Interdepartmental..., Call Quality, International Travel, New Product..., Customer Relations, Hiring, Interviewing Skills, Customer Experience, Customer Satisfaction, Training, Software Documentation
Education
Broward College
Associate's degree, Business Administration and Management, General
Ashley Baez's Teleperformance Experience 2010 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2010 - 2012
Education
Broward Community College
Teleperformance 2010 - 2012
Education
Broward Community College
Kassandra Hunsaker's Teleperformance Experience 2012 - 2012
Job Care provider
Industry Hospital & Health Care
Experience
Supported Living of Idaho March 2012 - November 2012
Bonnaventure March 2012 - April 2012
Tomorrow's Hope LLC August 2011 - March 2012
Teleperformance 2012 - 2012
Emmett Public Library March 2007 - September 2007
Skills
Child Development, Childcare, Cpr Certified, Customer Service, Public Speaking, First Aid, Microsoft Office, Telephone Skills, Microsoft Word, Interventions, PowerPoint, Research, Behavior Management, Group Therapy, Volunteering, Patience, Leadership, Conflict Resolution, Clerical Skills, Healthcare, Behavioral Health, Youth Work, Time Management
Education
Boise State University 2010 — 2014
Bachelor of Arts (BA), Elementary Education and Teaching
University of Phoenix 2011 — 2012
Associate of Arts (AA), Early Childhood Education and Teaching
Supported Living of Idaho March 2012 - November 2012
Bonnaventure March 2012 - April 2012
Tomorrow's Hope LLC August 2011 - March 2012
Teleperformance 2012 - 2012
Emmett Public Library March 2007 - September 2007
Skills
Child Development, Childcare, Cpr Certified, Customer Service, Public Speaking, First Aid, Microsoft Office, Telephone Skills, Microsoft Word, Interventions, PowerPoint, Research, Behavior Management, Group Therapy, Volunteering, Patience, Leadership, Conflict Resolution, Clerical Skills, Healthcare, Behavioral Health, Youth Work, Time Management
Education
Boise State University 2010 — 2014
Bachelor of Arts (BA), Elementary Education and Teaching
University of Phoenix 2011 — 2012
Associate of Arts (AA), Early Childhood Education and Teaching
Monica Askew's Teleperformance Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
old navy October 2013 - Present
Teleperformance 2012 - 2013
McDonald's Corporation August 2012 - October 2012
Skills
Typing, Fax over IP, E-mailers, Microsoft Office, Filing, Research, Customer Service, Customer Satisfaction, Communication, Computer Proficiency
Education
Broward College 2011 — 2013
Associate of Arts (AA), Psychology
Dillard High school 2006 — 2010
Diploma
old navy October 2013 - Present
Teleperformance 2012 - 2013
McDonald's Corporation August 2012 - October 2012
Skills
Typing, Fax over IP, E-mailers, Microsoft Office, Filing, Research, Customer Service, Customer Satisfaction, Communication, Computer Proficiency
Education
Broward College 2011 — 2013
Associate of Arts (AA), Psychology
Dillard High school 2006 — 2010
Diploma
Julia Dillman's Teleperformance Experience 2013 - 2014
Job Job seeker at None now
Industry Outsourcing/Offshoring
Experience
None now February 2014 - Present
Teleperformance 2013 - 2014
Convergys June 2007 - March 2012
Skills
Self-starter, Customer Service, Communication Skills, Problem Solving, Multitasking Skills, Highly detail oriented, Industrious
Education
Linn-Benton Community College 1988 — 1998
Associate of Arts and Sciences (AAS), Water Quality and Wastewater Treatment Management and Recycling Technology/Technician
Brigham Young University
Bachelor of Science (BS), Child Development and Family relations
None now February 2014 - Present
Teleperformance 2013 - 2014
Convergys June 2007 - March 2012
Skills
Self-starter, Customer Service, Communication Skills, Problem Solving, Multitasking Skills, Highly detail oriented, Industrious
Education
Linn-Benton Community College 1988 — 1998
Associate of Arts and Sciences (AAS), Water Quality and Wastewater Treatment Management and Recycling Technology/Technician
Brigham Young University
Bachelor of Science (BS), Child Development and Family relations
Daryl Ferguson's Teleperformance Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - 2013
WDS, A Xerox Company December 2011 - May 2012
Education
Brown Mackie College-Boise 2014 — 2015
Diploma, Medical/Clinical Assistant
Middleton High Shcool 2009 — 2010
Diploma, General
Teleperformance 2012 - 2013
WDS, A Xerox Company December 2011 - May 2012
Education
Brown Mackie College-Boise 2014 — 2015
Diploma, Medical/Clinical Assistant
Middleton High Shcool 2009 — 2010
Diploma, General
TERRY-ANN TREASURE's Teleperformance Experience September 2009 - Present
Job Technical Support Representative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance September 2009 - Present
Northwest Medical center June 2006 - April 2008
Skills
Back Office, Phlebotomy, Vital Signs, EKG, Specimen Collection, Butterfly, Capillary Puncture
Education
Broward College 2013 — 2018
Associate of Science (AS), Registered Nursing/Registered Nurse
Everest institute sunrise, FL 2005 — 2006
Certificate, Medical/Clinical Assistant
Teleperformance September 2009 - Present
Northwest Medical center June 2006 - April 2008
Skills
Back Office, Phlebotomy, Vital Signs, EKG, Specimen Collection, Butterfly, Capillary Puncture
Education
Broward College 2013 — 2018
Associate of Science (AS), Registered Nursing/Registered Nurse
Everest institute sunrise, FL 2005 — 2006
Certificate, Medical/Clinical Assistant
Christian Llerena's Teleperformance Experience April 2014 - May 2015
Job Microsoft Office 365 Concierge Ambassador
Industry Computer Software
Experience
Experis June 2015 - Present
Teleperformance April 2014 - May 2015
Skills
Microsoft Office, Microsoft Exchange, Customer Service, Management, Windows, Leadership, Strategic Planning, Active Directory..., Office 365, Powershell, SharePoint, Lync, Outlook, Email, Data Migration, OWA, Mobile Applications, Web Applications, iPhone Support, Android, Windows Phone, Network Administration, Communication Protocols, ADFS, Multi-factor..., Windows Azure, IT Management, Phone Etiquette, Basic HTML, Cloud, Password Resets, User Management, Skype for business
Education
Broward College 2012 — 2016
Associate's degree, Computer/Information Technology Administration and Management
Experis June 2015 - Present
Teleperformance April 2014 - May 2015
Skills
Microsoft Office, Microsoft Exchange, Customer Service, Management, Windows, Leadership, Strategic Planning, Active Directory..., Office 365, Powershell, SharePoint, Lync, Outlook, Email, Data Migration, OWA, Mobile Applications, Web Applications, iPhone Support, Android, Windows Phone, Network Administration, Communication Protocols, ADFS, Multi-factor..., Windows Azure, IT Management, Phone Etiquette, Basic HTML, Cloud, Password Resets, User Management, Skype for business
Education
Broward College 2012 — 2016
Associate's degree, Computer/Information Technology Administration and Management
May Anne Vega's Teleperformance Experience December 2012 - March 2013
Job Seeking for a profession focused on Human Resources
Industry Human Resources
Experience
BUSINESS EXPO CENTER May 2015 - July 2015
Brigham Young University Hawaii January 2015 - April 2015
Polynesian Cultural Center May 2013 - December 2014
Teleperformance December 2012 - March 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Communication
Education
Brigham Young University - Hawaii 2013 — 2015
Bachelor of Science (B.S.), Hospitality and Tourism Management
Far Eastern University 2010 — 2012
Hospitality and Tourism Management
BUSINESS EXPO CENTER May 2015 - July 2015
Brigham Young University Hawaii January 2015 - April 2015
Polynesian Cultural Center May 2013 - December 2014
Teleperformance December 2012 - March 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Communication
Education
Brigham Young University - Hawaii 2013 — 2015
Bachelor of Science (B.S.), Hospitality and Tourism Management
Far Eastern University 2010 — 2012
Hospitality and Tourism Management
Dorothy Mishell Haas's Teleperformance Experience January 2014 - Present
Job Training Manager at Teleperformance
Industry Telecommunications
Experience
Teleperformance January 2014 - Present
Teleperformance January 2009 - December 2013
Teleperformance October 2007 - December 2008
Teleperformance July 2006 - October 2007
Ultra Touch Car Wash May 2005 - July 2007
Skills
Customer Service, Performance Management, Management, Team Management, Call Centers, Leadership, Team Leadership, Coaching, Training, Recruiting, Customer Satisfaction
Education
Boise State University 2004 — 2005
General Courses, Radiologic Technology/Science - Radiographer
Teleperformance January 2014 - Present
Teleperformance January 2009 - December 2013
Teleperformance October 2007 - December 2008
Teleperformance July 2006 - October 2007
Ultra Touch Car Wash May 2005 - July 2007
Skills
Customer Service, Performance Management, Management, Team Management, Call Centers, Leadership, Team Leadership, Coaching, Training, Recruiting, Customer Satisfaction
Education
Boise State University 2004 — 2005
General Courses, Radiologic Technology/Science - Radiographer
dudley Nelson's Teleperformance Experience May 2010 - July 2012
Job Student at Broward College
Industry Telecommunications
Experience
T-Mobile 2012 - 2014
Teleperformance May 2010 - July 2012
RaceTrac Petroleum February 2009 - May 2010
Education
Broward College 2012 — 2016
Some college, Physical Therapy/Therapist, sophmoore college
T-Mobile 2012 - 2014
Teleperformance May 2010 - July 2012
RaceTrac Petroleum February 2009 - May 2010
Education
Broward College 2012 — 2016
Some college, Physical Therapy/Therapist, sophmoore college
Patrick Sipes's Teleperformance Experience May 2013 - Present
Job
Industry Information Technology and Services
Experience
Teleperformance May 2013 - Present
RCI Vacation Exchange January 2006 - January 2011
Skills
Training, Management, Leadership, Customer Service, Sales, Team Leadership, Customer Satisfaction, Coaching, Call Centers, Employee Training
Education
Butler University 1991 — 1997
Bachelor's degree, Technical Theatre/Theatre Design and Technology
Butler University 1990 — 1997
Bachelor's degree, Theatre/Theater
Teleperformance May 2013 - Present
RCI Vacation Exchange January 2006 - January 2011
Skills
Training, Management, Leadership, Customer Service, Sales, Team Leadership, Customer Satisfaction, Coaching, Call Centers, Employee Training
Education
Butler University 1991 — 1997
Bachelor's degree, Technical Theatre/Theatre Design and Technology
Butler University 1990 — 1997
Bachelor's degree, Theatre/Theater
Amber Bass's Teleperformance Experience October 2014 - June 2015
Job Student at Otterbein University
Industry
Experience
Teleperformance October 2014 - June 2015
Skills
Customer Service, Retail, Day Care
Education
Otterbein University 2015 — 2016
Organizational Leadership of Psychology
Bowling Green State University 2010 — 2014
Psychology
Teleperformance October 2014 - June 2015
Skills
Customer Service, Retail, Day Care
Education
Otterbein University 2015 — 2016
Organizational Leadership of Psychology
Bowling Green State University 2010 — 2014
Psychology
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento