Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
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Teleperformance Employees
Employee
Years
Job
Industry
Larry Wickham Larry Wickham's Teleperformance Experience October 2013 - Present
Job Attended College of Western Idaho
Industry Marketing and Advertising
Experience
Teleperformance October 2013 - Present
Sears, Roebuck and Co. December 2011 - December 2012
Skills
Technology Integration, Fitness Training, Bookkeeping, Marketing Strategy, Social Networking
Education
College of Western Idaho 2012 — 2013
Eagle High School 2005 — 2006
Teleperformance October 2013 - Present
Sears, Roebuck and Co. December 2011 - December 2012
Skills
Technology Integration, Fitness Training, Bookkeeping, Marketing Strategy, Social Networking
Education
College of Western Idaho 2012 — 2013
Eagle High School 2005 — 2006
Gladys Uranga Gladys Uranga's Teleperformance Experience November 2010 - February 2011
Job Customer Service Rep. at Cradlepoint, Inc.
Industry Information Services
Experience
Cradlepoint, Inc. July 2012 - Present
Canyon County August 2011 - June 2012
Teleperformance November 2010 - February 2011
Hewlett-Packard November 2009 - November 2010
Wendy's February 2005 - January 2010
Skills
Customer Service, Customer Satisfaction, Outlook, Telephone Skills, Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, Time Management, PowerPoint, Teamwork, Fax, Troubleshooting, Windows, Filing, Team Leadership, Phone Etiquette, Receptionist Duties, Training, Administrative...
Education
College of Western Idaho 2012 — 2016
Associate's Degree, Accounting and Business/Management
Continental Academy Home School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Caldwell High School 2002 — 2006
High School Diploma, High School/Secondary Diploma Programs
Cradlepoint, Inc. July 2012 - Present
Canyon County August 2011 - June 2012
Teleperformance November 2010 - February 2011
Hewlett-Packard November 2009 - November 2010
Wendy's February 2005 - January 2010
Skills
Customer Service, Customer Satisfaction, Outlook, Telephone Skills, Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, Time Management, PowerPoint, Teamwork, Fax, Troubleshooting, Windows, Filing, Team Leadership, Phone Etiquette, Receptionist Duties, Training, Administrative...
Education
College of Western Idaho 2012 — 2016
Associate's Degree, Accounting and Business/Management
Continental Academy Home School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Caldwell High School 2002 — 2006
High School Diploma, High School/Secondary Diploma Programs
Jean-Fabrice Niangoran Jean-Fabrice Niangoran's Teleperformance Experience June 2008 - November 2010
Job Staff Accountant at Clarus Partners
Industry Accounting
Experience
Clarus Partners April 2015 - Present
Clarus Partners July 2014 - Present
RTMCI 2011 - 2015
Creative Financial Staffing (CFS) May 2014 - July 2014
Engauge (US) June 2012 - January 2014
Time Warner Cable September 2010 - June 2011
Teleperformance June 2008 - November 2010
Skills
Accounting, Leadership, Budgets, Microsoft Excel, Financial Analysis, Business Analysis, Microsoft Office, Access, Strategic Planning, Team Leadership, English, Technical Support, Customer Service, Microsoft Word, PowerPoint, Windows, Marketing Communications, Outlook, Epicor, Research, OpenAir, NetSuite, Mac OS, Oracle, EAS, ICOMS, TaxWise, CCH Intelliconnect, CCH Research, Analysis, Management, Sales Tax
Education
Ohio Dominican University 2014 — 2015
Master of Business Administration (M.B.A.), Accounting
Ohio Dominican University 2012 — 2014
Bachelor of Science (BS), Accounting, Cum Laude
Ohio Dominican University 2012 — 2014
Bachelor of Science (B.S.), Finance and Financial Management Services, Cum Laude
Columbus State 2008 — 2011
Associate of Arts (A.A.), Accounting and Finance
Lycée Classique d'Abidjan 2001 — 2005
Baccalauréat
Clarus Partners April 2015 - Present
Clarus Partners July 2014 - Present
RTMCI 2011 - 2015
Creative Financial Staffing (CFS) May 2014 - July 2014
Engauge (US) June 2012 - January 2014
Time Warner Cable September 2010 - June 2011
Teleperformance June 2008 - November 2010
Skills
Accounting, Leadership, Budgets, Microsoft Excel, Financial Analysis, Business Analysis, Microsoft Office, Access, Strategic Planning, Team Leadership, English, Technical Support, Customer Service, Microsoft Word, PowerPoint, Windows, Marketing Communications, Outlook, Epicor, Research, OpenAir, NetSuite, Mac OS, Oracle, EAS, ICOMS, TaxWise, CCH Intelliconnect, CCH Research, Analysis, Management, Sales Tax
Education
Ohio Dominican University 2014 — 2015
Master of Business Administration (M.B.A.), Accounting
Ohio Dominican University 2012 — 2014
Bachelor of Science (BS), Accounting, Cum Laude
Ohio Dominican University 2012 — 2014
Bachelor of Science (B.S.), Finance and Financial Management Services, Cum Laude
Columbus State 2008 — 2011
Associate of Arts (A.A.), Accounting and Finance
Lycée Classique d'Abidjan 2001 — 2005
Baccalauréat
Hillary Nienhaus's Teleperformance Experience August 2011 - December 2011
Job HIM Specialist at CareWorks Of Ohio
Industry Insurance
Experience
CareWorks Of Ohio January 2015 - Present
MXD Group January 2014 - January 2015
Fort Rapids Waterpark Hotel & Conference Center September 2013 - January 2014
BOSS Excavating & Grading, Inc. February 2013 - August 2013
Nesco Resource February 2012 - February 2013
Teleperformance August 2011 - December 2011
Skills
Customer Service, Recruiting, Hiring Employees, Microsoft Office, Appleworks, SmartSearch, Communication, Phone Etiquette, Scheduling, Typing, 10 Key, Heavy Equipment
Education
Columbus State 2011 — 2014
Currently Attending, HR Management
CareWorks Of Ohio January 2015 - Present
MXD Group January 2014 - January 2015
Fort Rapids Waterpark Hotel & Conference Center September 2013 - January 2014
BOSS Excavating & Grading, Inc. February 2013 - August 2013
Nesco Resource February 2012 - February 2013
Teleperformance August 2011 - December 2011
Skills
Customer Service, Recruiting, Hiring Employees, Microsoft Office, Appleworks, SmartSearch, Communication, Phone Etiquette, Scheduling, Typing, 10 Key, Heavy Equipment
Education
Columbus State 2011 — 2014
Currently Attending, HR Management
James Hastrich Jr. James Hastrich Jr.'s Teleperformance Experience September 2011 - February 2012
Job Transportation/Trucking/Railroad Professional
Industry Transportation/Trucking/Railroad
Experience
Franklin Equipment, LLC August 2014 - December 2014
Rustys Towing Service Inc January 2014 - August 2014
Subway October 2013 - January 2014
Werner Enterprises May 2013 - October 2013
US xpress January 2013 - May 2013
Prime Inc. September 2012 - January 2013
Kroger January 2012 - September 2012
Teleperformance September 2011 - February 2012
Kroger August 2011 - January 2012
Skills
Truck Driving, Recieving, Shipping, Warehousing, Computers, Construction, Communication
Education
My Computer Career (Tech Skills) 2014 — 2014
IT Certifications, IT
Columbus State 2009 — 2011
no degree, Electrical and Electronics Engineering
Franklin Equipment, LLC August 2014 - December 2014
Rustys Towing Service Inc January 2014 - August 2014
Subway October 2013 - January 2014
Werner Enterprises May 2013 - October 2013
US xpress January 2013 - May 2013
Prime Inc. September 2012 - January 2013
Kroger January 2012 - September 2012
Teleperformance September 2011 - February 2012
Kroger August 2011 - January 2012
Skills
Truck Driving, Recieving, Shipping, Warehousing, Computers, Construction, Communication
Education
My Computer Career (Tech Skills) 2014 — 2014
IT Certifications, IT
Columbus State 2009 — 2011
no degree, Electrical and Electronics Engineering
Danielle Sims Danielle Sims's Teleperformance Experience July 2013 - August 2014
Job Representative Payee at A&R Case Management
Industry Hospital & Health Care
Experience
A&R Case Management October 2014 - Present
Teleperformance July 2013 - August 2014
A&R Case Management January 2012 - July 2013
Education
College of Western Idaho 2010 — 2016
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Liberty Charter High School 2004 — 2008
A&R Case Management October 2014 - Present
Teleperformance July 2013 - August 2014
A&R Case Management January 2012 - July 2013
Education
College of Western Idaho 2010 — 2016
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Liberty Charter High School 2004 — 2008
Natasha Baylock Natasha Baylock's Teleperformance Experience October 2011 - Present
Job Student at Strayer Univerity
Industry Consumer Services
Experience
Teleperformance October 2011 - Present
Skills
Microsoft Office
Education
Strayer Univerity 2011 — 2014
Master of Science (MS), Human Resources Management/Personnel Administration, General
Charleston Souther 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Charleston Southern University 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Teleperformance October 2011 - Present
Skills
Microsoft Office
Education
Strayer Univerity 2011 — 2014
Master of Science (MS), Human Resources Management/Personnel Administration, General
Charleston Souther 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Charleston Southern University 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Brandi White Brandi White's Teleperformance Experience March 2013 - Present
Job Contact me for all your Graphic needs!
Industry Marketing and Advertising
Experience
teleperformance March 2013 - Present
Graphsondecc April 2011 - Present
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Public Speaking, HTML, Marketing, Research, Social Networking, Illustrator, InDesign
Education
Cisco College 2009 — 2016
business mana
teleperformance March 2013 - Present
Graphsondecc April 2011 - Present
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Public Speaking, HTML, Marketing, Research, Social Networking, Illustrator, InDesign
Education
Cisco College 2009 — 2016
business mana
Shajuna Fisher Shajuna Fisher's Teleperformance Experience March 2010 - December 2010
Job Customer Account Specialist at GreenSky Credit
Industry Financial Services
Experience
GreenSky® February 2015 - Present
CC’s Bar and Grill/ Dugan’s Bar and Grill January 2011 - Present
Comcast June 2014 - February 2015
Teleperformance, March 2010 - December 2010
Inter-media Marketing Solutions December 2008 - March 2010
Skills
Customer Service, Microsoft Excel, Sales, Management, Customer Experience, Call Centers, Team Leadership, Social Networking, Research, PowerPoint, Outlook, Networking, Process Improvement, Administration, Microsoft Word, Sales Operations, Time Management, Microsoft Office, Leadership, Public Speaking, Teamwork, Social Media, Event Planning, Team Building, Marketing
Education
Georgia Southern University 2011 — 2012
Biology, Biology, General, 3.2
Claflin University 2007 — 2010
Biology/Biological Sciences, General
University of South Carolina-Columbia 2007 — 2010
Biology, Biology, General
GreenSky® February 2015 - Present
CC’s Bar and Grill/ Dugan’s Bar and Grill January 2011 - Present
Comcast June 2014 - February 2015
Teleperformance, March 2010 - December 2010
Inter-media Marketing Solutions December 2008 - March 2010
Skills
Customer Service, Microsoft Excel, Sales, Management, Customer Experience, Call Centers, Team Leadership, Social Networking, Research, PowerPoint, Outlook, Networking, Process Improvement, Administration, Microsoft Word, Sales Operations, Time Management, Microsoft Office, Leadership, Public Speaking, Teamwork, Social Media, Event Planning, Team Building, Marketing
Education
Georgia Southern University 2011 — 2012
Biology, Biology, General, 3.2
Claflin University 2007 — 2010
Biology/Biological Sciences, General
University of South Carolina-Columbia 2007 — 2010
Biology, Biology, General
Chelsea McKinney Chelsea McKinney's Teleperformance Experience July 2013 - Present
Job Call advisor at Teleperformance
Industry Consumer Services
Experience
Teleperformance July 2013 - Present
Education
Coastal Carolina University 2007 — 2009
Teleperformance July 2013 - Present
Education
Coastal Carolina University 2007 — 2009
Kenyette Moorer Kenyette Moorer's Teleperformance Experience August 2012 - July 2014
Job Enrollment Specialist at Virginia College
Industry Education Management
Experience
Virginia College March 2015 - Present
Time Warner Cable August 2014 - March 2015
Teleperformance August 2012 - July 2014
Lizard Thicket January 2007 - August 2012
RIchland County First Steps January 2012 - May 2012
Skills
Time Management, Customer Service, Program Management, Access, Policy, Negotiation, Teaching, Invoicing, Call Centers, Customer Satisfaction, Customer Experience, Team Leadership, Training, Management, Microsoft Office
Education
South University 2013 — 2014
Masters, Public Administration, 3.64
Columbia College (SC) 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Public Affairs
Virginia College March 2015 - Present
Time Warner Cable August 2014 - March 2015
Teleperformance August 2012 - July 2014
Lizard Thicket January 2007 - August 2012
RIchland County First Steps January 2012 - May 2012
Skills
Time Management, Customer Service, Program Management, Access, Policy, Negotiation, Teaching, Invoicing, Call Centers, Customer Satisfaction, Customer Experience, Team Leadership, Training, Management, Microsoft Office
Education
South University 2013 — 2014
Masters, Public Administration, 3.64
Columbia College (SC) 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Public Affairs
April Meier April Meier's Teleperformance Experience January 2010 - March 2012
Job Founder at Elysium Falls
Industry Health, Wellness and Fitness
Experience
Elysium Falls February 2014 - Present
Teleperformance January 2010 - March 2012
121st General Hospital, Seoul South Korea March 2006 - March 2007
Skills
Office Administration, Data Entry, Call Centers, Customer Service, Office Management, Public Relations, Networking
Education
Colorado Technical University 2014 — 2017
Bachelor of Business Administration (BBA), Business Development
Elysium Falls February 2014 - Present
Teleperformance January 2010 - March 2012
121st General Hospital, Seoul South Korea March 2006 - March 2007
Skills
Office Administration, Data Entry, Call Centers, Customer Service, Office Management, Public Relations, Networking
Education
Colorado Technical University 2014 — 2017
Bachelor of Business Administration (BBA), Business Development
William A. Wells Jr. William A. Wells Jr.'s Teleperformance Experience May 2010 - May 2012
Job Assistant Manager at Enterprise RentACar
Industry Automotive
Experience
Enterprise Rent-A-Car February 2013 - Present
TCF Bank August 2012 - February 2013
Dr. Pepper Bottling Co June 2012 - February 2013
Teleperformance May 2010 - May 2012
Skills
Merchandising, Inventory Management, Retail, Sales Operations, FMCG, Sales, Customer Service, National Accounts, Time Management, Sales Management, Customer Satisfaction, Microsoft Excel, Account Management, Logistics, Marketing
Education
Central State University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Marian Catholic High School 2003 — 2007
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Enterprise Rent-A-Car February 2013 - Present
TCF Bank August 2012 - February 2013
Dr. Pepper Bottling Co June 2012 - February 2013
Teleperformance May 2010 - May 2012
Skills
Merchandising, Inventory Management, Retail, Sales Operations, FMCG, Sales, Customer Service, National Accounts, Time Management, Sales Management, Customer Satisfaction, Microsoft Excel, Account Management, Logistics, Marketing
Education
Central State University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Marian Catholic High School 2003 — 2007
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
John E. Thompson's Teleperformance Experience March 2012 - December 2013
Job Global Business Development Executive
Industry Financial Services
Experience
Qualfon January 2014 - Present
Teleperformance March 2012 - December 2013
TSF Financial Services, Inc. January 2007 - May 2013
OneClick-Data January 2007 - May 2013
Acxiom August 2000 - December 2006
Skills
Financial Services, Business Strategy, BPO, Sales, Start-ups, Selling, Solution Selling, SaaS, Sales Management, Lead Generation, Call Center, Sales Process, Direct Sales, Customer Retention, Salesforce.com, Strategic Partnerships, Outsourcing, Account Management, B2B, New Business Development
Education
Creighton University's Heider College of Business 2009 — 2012
Master of Business Administration (M.B.A.), Leadership & Organizational Behavior, 3.85
Colorado State University 1996 — 2000
Communications, Business Communications
Qualfon January 2014 - Present
Teleperformance March 2012 - December 2013
TSF Financial Services, Inc. January 2007 - May 2013
OneClick-Data January 2007 - May 2013
Acxiom August 2000 - December 2006
Skills
Financial Services, Business Strategy, BPO, Sales, Start-ups, Selling, Solution Selling, SaaS, Sales Management, Lead Generation, Call Center, Sales Process, Direct Sales, Customer Retention, Salesforce.com, Strategic Partnerships, Outsourcing, Account Management, B2B, New Business Development
Education
Creighton University's Heider College of Business 2009 — 2012
Master of Business Administration (M.B.A.), Leadership & Organizational Behavior, 3.85
Colorado State University 1996 — 2000
Communications, Business Communications
Afroz Zaidi Afroz Zaidi's Teleperformance Experience June 2010 - December 2012
Job High Risk Loyalty Ambassador at Rogers Communications
Industry Medical Devices
Experience
Rogers October 2014 - Present
Rogers Communications April 2012 - Present
Rogers April 2013 - April 2014
Rogers Communications March 2012 - April 2013
Teleperformance June 2010 - December 2012
Centennial College June 2010 - April 2011
Community Living Ontario August 2008 - March 2009
Skills
Customer Service, Troubleshooting, Event Management, Electronics, Microsoft Office, Biomedical Engineering, Team Leadership, Computer Hardware, Customer Satisfaction, Windows
Education
Centennial College 2008 — 2011
Biomedical Technologist, Biomedical/Medical Engineering, 3.5
Rogers October 2014 - Present
Rogers Communications April 2012 - Present
Rogers April 2013 - April 2014
Rogers Communications March 2012 - April 2013
Teleperformance June 2010 - December 2012
Centennial College June 2010 - April 2011
Community Living Ontario August 2008 - March 2009
Skills
Customer Service, Troubleshooting, Event Management, Electronics, Microsoft Office, Biomedical Engineering, Team Leadership, Computer Hardware, Customer Satisfaction, Windows
Education
Centennial College 2008 — 2011
Biomedical Technologist, Biomedical/Medical Engineering, 3.5
Brystal McCloud's Teleperformance Experience May 2014 - January 2015
Job Hard Worker and Current Accounting Student
Industry Financial Services
Experience
No Company January 2015 - Present
Teleperformance May 2014 - January 2015
No Company April 2013 - September 2013
Jackson Hewitt Tax Service Inc. December 2012 - March 2013
Jackson Hewitt October 2011 - April 2012
N/A - Homemaker February 2003 - October 2011
Benjamin Supply June 2001 - February 2003
Aegis Communications April 1999 - August 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows Vista, Windows Server, Customer Service, Office Management, Office Administration, Front Office, Office Equipment, Typing, Data Entry, Tax Preparation, Tax Returns, Mathematics, Computers, Accounts Payable, Accounts Receivable, Cash Register, Training, Bookkeeping, Filing, Tax, Invoicing, Spreadsheets, Telephone Skills, Payroll, Access, Account Reconciliation
Education
University of Phoenix 2013 — 2015
Associate's Degree, Accounting, 3.5
Cochise College 1996 — 2008
N/A, General Education Credits, 3.0
PPEP TEC 1994 — 1997
High School Diploma, General
No Company January 2015 - Present
Teleperformance May 2014 - January 2015
No Company April 2013 - September 2013
Jackson Hewitt Tax Service Inc. December 2012 - March 2013
Jackson Hewitt October 2011 - April 2012
N/A - Homemaker February 2003 - October 2011
Benjamin Supply June 2001 - February 2003
Aegis Communications April 1999 - August 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows Vista, Windows Server, Customer Service, Office Management, Office Administration, Front Office, Office Equipment, Typing, Data Entry, Tax Preparation, Tax Returns, Mathematics, Computers, Accounts Payable, Accounts Receivable, Cash Register, Training, Bookkeeping, Filing, Tax, Invoicing, Spreadsheets, Telephone Skills, Payroll, Access, Account Reconciliation
Education
University of Phoenix 2013 — 2015
Associate's Degree, Accounting, 3.5
Cochise College 1996 — 2008
N/A, General Education Credits, 3.0
PPEP TEC 1994 — 1997
High School Diploma, General
Michael Sutadji's Teleperformance Experience January 2010 - December 2010
Job Design Engineer Intern at Pentair
Industry Mechanical or Industrial Engineering
Experience
Pentair August 2014 - Present
Subway June 2012 - June 2013
Teleperformance January 2010 - December 2010
Zeppes Pizzeria June 2008 - June 2009
Skills
Engineering, Mechanical Engineering, Microsoft Word, Microsoft Excel, Time Management, Technical Support, Troubleshooting, Public Speaking, SolidWorks, Project Management, Team Leadership
Education
Cleveland State University 2011 — 2015
Mechanical Engineering, Junior
Pentair August 2014 - Present
Subway June 2012 - June 2013
Teleperformance January 2010 - December 2010
Zeppes Pizzeria June 2008 - June 2009
Skills
Engineering, Mechanical Engineering, Microsoft Word, Microsoft Excel, Time Management, Technical Support, Troubleshooting, Public Speaking, SolidWorks, Project Management, Team Leadership
Education
Cleveland State University 2011 — 2015
Mechanical Engineering, Junior
Ruth Jenkins Ruth Jenkins's Teleperformance Experience June 2012 - February 2013
Job Apple CSR at Teleperformance
Industry Writing and Editing
Experience
Mez Amiz Deux March 2013 - September 2013
Teleperformance June 2012 - February 2013
Jack 'n' Jill Donuts February 2012 - June 2012
Sonic Drive-In October 2010 - June 2012
Royal Estates of Abilene 2011 - February 2012
Vector Marketing August 2011 - November 2011
Skills
Customer Service, Team Management, Call Centers, Leadership, Training, Customer Satisfaction, Process Improvement, Sales, Inventory Management
Education
Cisco College 2014 — 2015
Abilene High School 2008 — 2011
Mez Amiz Deux March 2013 - September 2013
Teleperformance June 2012 - February 2013
Jack 'n' Jill Donuts February 2012 - June 2012
Sonic Drive-In October 2010 - June 2012
Royal Estates of Abilene 2011 - February 2012
Vector Marketing August 2011 - November 2011
Skills
Customer Service, Team Management, Call Centers, Leadership, Training, Customer Satisfaction, Process Improvement, Sales, Inventory Management
Education
Cisco College 2014 — 2015
Abilene High School 2008 — 2011
Kaitlyn Nicolosi's Teleperformance Experience December 2011 - June 2013
Job Graphic Designer at Coaching Crossroads™
Industry Human Resources
Experience
Coaching Crossroads™ March 2014 - Present
Bodybuilding.com June 2013 - Present
Key Talent Search Associates January 2010 - Present
Coaching Crossroads Community Services January 2005 - Present
Teleperformance December 2011 - June 2013
Adecco at Plexus January 2011 - December 2012
Skills
Human Resources, Talent Management, Temporary Placement, Resume Writing, Search, Talent Acquisition, Training, Recruiting, Performance Management, Employee Relations, Onboarding, Employee Engagement, Technical Recruiting, HRIS, HR Consulting, Screening, Interviews, Sourcing, Personnel Management, HR Policies, Graphic Design, Customer Service
Education
College of Western Idaho 2011 — 2011
General Studies
Columbia High School, Nampa, Idaho
Medical
Coaching Crossroads™ March 2014 - Present
Bodybuilding.com June 2013 - Present
Key Talent Search Associates January 2010 - Present
Coaching Crossroads Community Services January 2005 - Present
Teleperformance December 2011 - June 2013
Adecco at Plexus January 2011 - December 2012
Skills
Human Resources, Talent Management, Temporary Placement, Resume Writing, Search, Talent Acquisition, Training, Recruiting, Performance Management, Employee Relations, Onboarding, Employee Engagement, Technical Recruiting, HRIS, HR Consulting, Screening, Interviews, Sourcing, Personnel Management, HR Policies, Graphic Design, Customer Service
Education
College of Western Idaho 2011 — 2011
General Studies
Columbia High School, Nampa, Idaho
Medical
Chad Dinger Chad Dinger's Teleperformance Experience 2009 - 2010
Job DevOps Engineer at Amplifi Commerce
Industry Information Technology and Services
Experience
Amplifi Commerce August 2015 - Present
Freelance September 2014 - Present
Sonic June 2014 - August 2015
Nationwide Insurance 2010 - April 2014
Teleperformance 2009 - 2010
Insight 2009 - 2009
Mueller Services 2007 - 2009
Artobjects Unlimited 2007 - 2009
Adecco Group 2006 - 2006
Fiserv 1998 - 2005
Skills
Red Hat Linux, Ubuntu, Puppet, TCP/IP protocols, Mac OS, Putty, IBM Tivoli, BMC Remedy, Lotus Notes, Topaz, Mastercam, Telnet, Citrix, Active Directory, Peregrine, Goldmine, vnc, LANDesk, angry IP, Ghosting, TCP/IP, Troubleshooting, Technical Support, ITIL
Education
CUNY New York City College of Technology 2008 — 2009
Associate of Science (A.S.), Mechanical Engineering
Columbus State 2004 — 2009
Associate of Science (A.S.), Mechanical Engineering
Amplifi Commerce August 2015 - Present
Freelance September 2014 - Present
Sonic June 2014 - August 2015
Nationwide Insurance 2010 - April 2014
Teleperformance 2009 - 2010
Insight 2009 - 2009
Mueller Services 2007 - 2009
Artobjects Unlimited 2007 - 2009
Adecco Group 2006 - 2006
Fiserv 1998 - 2005
Skills
Red Hat Linux, Ubuntu, Puppet, TCP/IP protocols, Mac OS, Putty, IBM Tivoli, BMC Remedy, Lotus Notes, Topaz, Mastercam, Telnet, Citrix, Active Directory, Peregrine, Goldmine, vnc, LANDesk, angry IP, Ghosting, TCP/IP, Troubleshooting, Technical Support, ITIL
Education
CUNY New York City College of Technology 2008 — 2009
Associate of Science (A.S.), Mechanical Engineering
Columbus State 2004 — 2009
Associate of Science (A.S.), Mechanical Engineering
Ronald A Robinson Ronald A Robinson's Teleperformance Experience December 2009 - April 2010
Job CRM Developer and System Administrator at Ashland Inc
Industry Chemicals
Experience
Ashland Inc June 2015 - Present
Ashland Inc. April 2011 - June 2015
Discover Financial Services April 2010 - April 2011
Teleperformance December 2009 - April 2010
Qdoba Restaurant Corporation 2007 - 2009
Skills
Technical Support, Troubleshooting, Windows 7, Software Documentation, Active Directory, Incident Management, System Administration, Visio, Windows XP, SharePoint, Customer Service, Computer Hardware, Networking, Citrix, Windows, Management, Project Management, Security, IT Management, Software Installation, Operating Systems, Team Leadership, Microsoft Office, SAP, VPN, System Deployment, Customer Satisfaction, Training, XP, Team Building, Windows Server, DNS, MobileIron, Lotus Domino..., TCP/IP, Help Desk Support, Microsoft Exchange, Hardware, Microsoft Technologies, Printers, IT Operations, Call Center, Team Management, Salesforce.com..., Linux, SOQL, CRM, Call Centers
Education
Ohio University 2014 — 2017
Bachelor's Degree
Columbus State Community College 2011 — 2013
Associate’s Degree
Sinclair Community College 1997 — 1998
No Completed
Greenon High School 1989 — 1992
Diploma
Ashland Inc June 2015 - Present
Ashland Inc. April 2011 - June 2015
Discover Financial Services April 2010 - April 2011
Teleperformance December 2009 - April 2010
Qdoba Restaurant Corporation 2007 - 2009
Skills
Technical Support, Troubleshooting, Windows 7, Software Documentation, Active Directory, Incident Management, System Administration, Visio, Windows XP, SharePoint, Customer Service, Computer Hardware, Networking, Citrix, Windows, Management, Project Management, Security, IT Management, Software Installation, Operating Systems, Team Leadership, Microsoft Office, SAP, VPN, System Deployment, Customer Satisfaction, Training, XP, Team Building, Windows Server, DNS, MobileIron, Lotus Domino..., TCP/IP, Help Desk Support, Microsoft Exchange, Hardware, Microsoft Technologies, Printers, IT Operations, Call Center, Team Management, Salesforce.com..., Linux, SOQL, CRM, Call Centers
Education
Ohio University 2014 — 2017
Bachelor's Degree
Columbus State Community College 2011 — 2013
Associate’s Degree
Sinclair Community College 1997 — 1998
No Completed
Greenon High School 1989 — 1992
Diploma
Jim Eckdahl Jim Eckdahl's Teleperformance Experience 2000 - 2003
Job CFO at Jade Maintenance
Industry Marketing and Advertising
Experience
Jade Maintenance July 2011 - Present
Jade Direct January 2008 - Present
RMG Direct, Inc. December 2004 - January 2007
Greene & Associates December 2004 - January 2007
NorthWest Direct October 2003 - December 2004
GE Financial Assurance 2000 - 2004
Teleperformance USA July 2001 - October 2003
Teleperformance 2000 - 2003
The Signature Group 1994 - 2000
Amoco Interprises July 1987 - October 1992
Skills
Call Center, Strategic Planning, Outsourcing, Lead Generation, Direct Marketing, New Business Development, Telemarketing, Inbound, P&L Management, Customer Experience, Customer Acquisition, Start-ups, Sales Management, Customer Retention, Account Management, Contract Negotiations, Forecasting, Team Building, Business Strategy, Cross-functional Team..., Operations Management, Customer Relations, Marketing Strategy, B2B, Client Services, Mergers, Product Management, Vendor Management, BPO, Contract Negotiation, Negotiation, P&L, Business Planning, Online Marketing, Email Marketing, Business Management, Team Leadership, Budgeting, Management Consulting, Budget Management, Marketing Management, Team Management, Sales Support, Insurance, Marketing Communications, Sales, Strategy, Management, Call Centers, CRM
Education
Carthage College 1962 — 1967
BA, Business & Art
Carthage College 1962 — 1967
Bachelor of Arts (B.A.), Business Administration and Management, General
Jade Maintenance July 2011 - Present
Jade Direct January 2008 - Present
RMG Direct, Inc. December 2004 - January 2007
Greene & Associates December 2004 - January 2007
NorthWest Direct October 2003 - December 2004
GE Financial Assurance 2000 - 2004
Teleperformance USA July 2001 - October 2003
Teleperformance 2000 - 2003
The Signature Group 1994 - 2000
Amoco Interprises July 1987 - October 1992
Skills
Call Center, Strategic Planning, Outsourcing, Lead Generation, Direct Marketing, New Business Development, Telemarketing, Inbound, P&L Management, Customer Experience, Customer Acquisition, Start-ups, Sales Management, Customer Retention, Account Management, Contract Negotiations, Forecasting, Team Building, Business Strategy, Cross-functional Team..., Operations Management, Customer Relations, Marketing Strategy, B2B, Client Services, Mergers, Product Management, Vendor Management, BPO, Contract Negotiation, Negotiation, P&L, Business Planning, Online Marketing, Email Marketing, Business Management, Team Leadership, Budgeting, Management Consulting, Budget Management, Marketing Management, Team Management, Sales Support, Insurance, Marketing Communications, Sales, Strategy, Management, Call Centers, CRM
Education
Carthage College 1962 — 1967
BA, Business & Art
Carthage College 1962 — 1967
Bachelor of Arts (B.A.), Business Administration and Management, General
DeChaun Phillips DeChaun Phillips's Teleperformance Experience 2009 - 2010
Job Recent Graduate
Industry Outsourcing/Offshoring
Experience
Teleperformance 2009 - 2010
DeVry University February 2008 - May 2009
Michigan's Adventure August 2006 - July 2007
Skills
C++, ActionScript, JavaScript, Python, C#, Programming, Unity3D
Education
Columbus State
Associate of Science (A.S.), Computer Programming
Teleperformance 2009 - 2010
DeVry University February 2008 - May 2009
Michigan's Adventure August 2006 - July 2007
Skills
C++, ActionScript, JavaScript, Python, C#, Programming, Unity3D
Education
Columbus State
Associate of Science (A.S.), Computer Programming
Emanuela Baird Emanuela Baird's Teleperformance Experience July 2010 - Present
Job Italian Customer Service Representative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Surley Girl Saloon January 2011 - Present
Teleperformance July 2010 - Present
Skills
Bilingual, Customer Service, Cash Management, Retail, Merchandising, Call Center, Customer Satisfaction, Data Entry, Time Management, Microsoft Office, Customer Experience, Forecasting, Microsoft Word, PowerPoint, Italian, Troubleshooting, Phone Etiquette
Education
Columbus State 1997 — 1999
Associate of Arts (AA), Hospitality Administration/Management
The Ohio State University 1992 — 1996
BA, International/Global Studies
Surley Girl Saloon January 2011 - Present
Teleperformance July 2010 - Present
Skills
Bilingual, Customer Service, Cash Management, Retail, Merchandising, Call Center, Customer Satisfaction, Data Entry, Time Management, Microsoft Office, Customer Experience, Forecasting, Microsoft Word, PowerPoint, Italian, Troubleshooting, Phone Etiquette
Education
Columbus State 1997 — 1999
Associate of Arts (AA), Hospitality Administration/Management
The Ohio State University 1992 — 1996
BA, International/Global Studies
Eduardo Aguilar Eduardo Aguilar's Teleperformance Experience June 2007 - July 2008
Job IT Support & Apple Expert
Industry Information Technology and Services
Experience
Combined Insurance United States August 2014 - Present
Northern Trust Corporation November 2013 - August 2014
Smartphone-buyer July 2013 - October 2013
Apple October 2010 - June 2013
Microsoft July 2008 - November 2009
Teleperformance June 2007 - July 2008
Skills
OS X, Technical Support, Mac, Customer Service, Troubleshooting, Software Installation, Mobile Devices, iOS, Illustration, Customer Support, Windows 7, Windows, Microsoft Office, Hardware, Illustrator, Logo Design, Concept Design, Computer Repair, Casper, AMF Software, Casper Suite
Education
City Colleges of Chicago-Harold Washington College 2015 — 2017
Associate’s Degree, Information Technology
Instituto Tecnológico y de Estudios Superiores de Monterrey 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Industrial and Product Design
Combined Insurance United States August 2014 - Present
Northern Trust Corporation November 2013 - August 2014
Smartphone-buyer July 2013 - October 2013
Apple October 2010 - June 2013
Microsoft July 2008 - November 2009
Teleperformance June 2007 - July 2008
Skills
OS X, Technical Support, Mac, Customer Service, Troubleshooting, Software Installation, Mobile Devices, iOS, Illustration, Customer Support, Windows 7, Windows, Microsoft Office, Hardware, Illustrator, Logo Design, Concept Design, Computer Repair, Casper, AMF Software, Casper Suite
Education
City Colleges of Chicago-Harold Washington College 2015 — 2017
Associate’s Degree, Information Technology
Instituto Tecnológico y de Estudios Superiores de Monterrey 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Industrial and Product Design
Joseph Callif Joseph Callif's Teleperformance Experience 2000 - June 2006
Job Global Enterprise Advisor at Verizon Enterprise Solutions
Industry Information Technology and Services
Experience
Verizon Wireless August 2006 - Present
Teleperformance 2000 - June 2006
Education
Columbus State
Strayer University
University of Cincinnati
Verizon Wireless August 2006 - Present
Teleperformance 2000 - June 2006
Education
Columbus State
Strayer University
University of Cincinnati
Pascal (Pat) DiGiacomo Pascal (Pat) DiGiacomo's Teleperformance Experience September 2013 - Present
Job Vice President Business Development at Teleperformance
Industry Financial Services
Experience
Teleperformance September 2013 - Present
The Northstar Companies September 2012 - September 2013
NCO Financial Systems August 2009 - September 2012
AllianceOne 2002 - 2009
Skills
Call Center, Credit, BPO, Credit Cards, Process Improvement, Strategic Planning, Operations Management, Vendor Management, New Business Development, Team Building, Customer Service, Risk Management, Financial Services, Collections, Salesforce.com, Customer Satisfaction, Customer Retention, CRM, Call Centers, Business Strategy, Outsourcing, Sales, Executive Management, Cross-functional Team..., Management, Strategy, Finance, Banking, Account Management, Leadership, Forecasting, Customer Experience, Relationship Management, Analysis, Portfolio Management, Financial Analysis, Analytics, P&L Management, Credit Risk, Change Management, Team Leadership, Call Center Development, Business Process..., Business Analysis, Credit Analysis, Loans, Mergers & Acquisitions
Education
Canisius College 1980 — 1984
Finance, General
Depew High School 1977 — 1980
Teleperformance September 2013 - Present
The Northstar Companies September 2012 - September 2013
NCO Financial Systems August 2009 - September 2012
AllianceOne 2002 - 2009
Skills
Call Center, Credit, BPO, Credit Cards, Process Improvement, Strategic Planning, Operations Management, Vendor Management, New Business Development, Team Building, Customer Service, Risk Management, Financial Services, Collections, Salesforce.com, Customer Satisfaction, Customer Retention, CRM, Call Centers, Business Strategy, Outsourcing, Sales, Executive Management, Cross-functional Team..., Management, Strategy, Finance, Banking, Account Management, Leadership, Forecasting, Customer Experience, Relationship Management, Analysis, Portfolio Management, Financial Analysis, Analytics, P&L Management, Credit Risk, Change Management, Team Leadership, Call Center Development, Business Process..., Business Analysis, Credit Analysis, Loans, Mergers & Acquisitions
Education
Canisius College 1980 — 1984
Finance, General
Depew High School 1977 — 1980
Adaku Nwoke Adaku Nwoke's Teleperformance Experience February 2015 - Present
Job Experienced Marketing and Communications Professional, seeking new and challenging job opportuinites.
Industry Public Relations and Communications
Experience
Teleperformance February 2015 - Present
The Lightning Group May 2014 - August 2014
Ethnicity Multicultural Marketing + Advertising May 2014 - August 2014
Centennial College Student Association Inc. June 2013 - May 2014
First Bank of Nigeria Plc July 2010 - June 2011
Skills
Teamwork, Time Management, Public Speaking, Event Management, Research, Project Management, Social Media, Interpersonal Skill, Customer Service, Event Planning, Internal Communications, Employee Relations, Employee Engagement, Adobe InDesgin, Photoshop, Written & Oral..., Blogging, Strategic communications, Media Relations, Marketing, Market Research, Advertising, Promotions, Microsoft Office, Marketing Strategy, Media Planning, Strategic Communications, Public Relations, Corporate Communications, Management, Social Networking, Press Releases, Marketing Communications, Social Media Marketing, Communication, Leadership, PowerPoint
Education
Centennial College 2013 — 2014
Graduate Certificate, Corporate Communications and Public Relations
Centennial College 2013 — 2013
Graduate Certificate, Human Resource Management
Madonna University 2005 — 2009
Bachelor of Science (BSc), Political science
Teleperformance February 2015 - Present
The Lightning Group May 2014 - August 2014
Ethnicity Multicultural Marketing + Advertising May 2014 - August 2014
Centennial College Student Association Inc. June 2013 - May 2014
First Bank of Nigeria Plc July 2010 - June 2011
Skills
Teamwork, Time Management, Public Speaking, Event Management, Research, Project Management, Social Media, Interpersonal Skill, Customer Service, Event Planning, Internal Communications, Employee Relations, Employee Engagement, Adobe InDesgin, Photoshop, Written & Oral..., Blogging, Strategic communications, Media Relations, Marketing, Market Research, Advertising, Promotions, Microsoft Office, Marketing Strategy, Media Planning, Strategic Communications, Public Relations, Corporate Communications, Management, Social Networking, Press Releases, Marketing Communications, Social Media Marketing, Communication, Leadership, PowerPoint
Education
Centennial College 2013 — 2014
Graduate Certificate, Corporate Communications and Public Relations
Centennial College 2013 — 2013
Graduate Certificate, Human Resource Management
Madonna University 2005 — 2009
Bachelor of Science (BSc), Political science
Saeed Abdalla Saeed Abdalla's Teleperformance Experience May 2006 - March 2007
Job Tax and Accounting Professional
Industry Accounting
Experience
Promt Tax Services 2009 - Present
Somali Community Services 2010 - 2012
Community Refugee & Immigration Services 2007 - 2010
Teleperformance May 2006 - March 2007
Mid-way Foods, Inc, 2004 - 2006
Skills
GAAP, IFRS,..., Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Accounts Payable, Accounts Receivable, General Ledger, Planning Budgeting &..., QuickBooks, Auditing, Tax Research, Consecutive..., Interpersonal Skill, Financial Reporting, Accounting, Forecasting, Access, Tax, Internal Controls, Bookkeeping, Management, Microsoft Office, Financial Statements, Research, Budgets, Public Speaking
Education
Colorado Technical University 2010 — 2013
Bachelor of Science (BS), Accounting
Promt Tax Services 2009 - Present
Somali Community Services 2010 - 2012
Community Refugee & Immigration Services 2007 - 2010
Teleperformance May 2006 - March 2007
Mid-way Foods, Inc, 2004 - 2006
Skills
GAAP, IFRS,..., Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Accounts Payable, Accounts Receivable, General Ledger, Planning Budgeting &..., QuickBooks, Auditing, Tax Research, Consecutive..., Interpersonal Skill, Financial Reporting, Accounting, Forecasting, Access, Tax, Internal Controls, Bookkeeping, Management, Microsoft Office, Financial Statements, Research, Budgets, Public Speaking
Education
Colorado Technical University 2010 — 2013
Bachelor of Science (BS), Accounting
Arria Belton's Teleperformance Experience September 2012 - March 2013
Job Customer service Professional
Industry Telecommunications
Experience
jcpenney August 2013 - December 2013
Teleperformance September 2012 - March 2013
Burlington Coat Factory September 2011 - October 2012
Burger King Corporation June 2009 - April 2010
Skills
Data Entry, Telephone Skills, Customer Satisfaction, Customer Service, Cashiering, Retail Sales, Merchandising, Inventory Control, Visual Merchandising, Store Management, Inventory Management, Loss Prevention, Time Management, Store Operations, Retail, Call Centers, Cash Register, Customer Experience, Cash Handling Experience, Inventory, Teamwork, 10 Key, Outlook, Microsoft Word, Food Service, People Skills, Fashion, PowerPoint, Clerical Skills, Microsoft Excel, Multi-line Phone, Microsoft Office, Schedules, Computer Hardware
Education
ITT Technical Institute 2014 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Columbus State 2011 — 2014
N/A, Computer and Information Sciences and Support Services
Independence High School 2010 — 2011
High School Diploma, General, 3.0
jcpenney August 2013 - December 2013
Teleperformance September 2012 - March 2013
Burlington Coat Factory September 2011 - October 2012
Burger King Corporation June 2009 - April 2010
Skills
Data Entry, Telephone Skills, Customer Satisfaction, Customer Service, Cashiering, Retail Sales, Merchandising, Inventory Control, Visual Merchandising, Store Management, Inventory Management, Loss Prevention, Time Management, Store Operations, Retail, Call Centers, Cash Register, Customer Experience, Cash Handling Experience, Inventory, Teamwork, 10 Key, Outlook, Microsoft Word, Food Service, People Skills, Fashion, PowerPoint, Clerical Skills, Microsoft Excel, Multi-line Phone, Microsoft Office, Schedules, Computer Hardware
Education
ITT Technical Institute 2014 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Columbus State 2011 — 2014
N/A, Computer and Information Sciences and Support Services
Independence High School 2010 — 2011
High School Diploma, General, 3.0
Cameron DeBolt Cameron DeBolt's Teleperformance Experience July 2011 - Present
Job Client Care Associate at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance July 2011 - Present
Skills
Counseling Psychology, Customer Service, Data Entry, Hospitality
Education
Columbus State 2012 — 2013
Associate of Arts (A.A.), Psychology
Hocking College 2010 — 2011
Teleperformance July 2011 - Present
Skills
Counseling Psychology, Customer Service, Data Entry, Hospitality
Education
Columbus State 2012 — 2013
Associate of Arts (A.A.), Psychology
Hocking College 2010 — 2011
Elijah Jamal Elijah Jamal's Teleperformance Experience June 2008 - June 2009
Job Singer, Musician, Music Producer, Actor
Industry Music
Experience
Intuit March 2014 - May 2014
Bankers Life and Casualty Company February 2013 - January 2014
Comcast March 2012 - January 2013
ComEd March 2011 - October 2011
ComEd March 2011 - October 2011
ComEd March 2011 - October 2011
Career Education Corporation June 2009 - January 2011
EDUCATION CORPORATION June 2009 - January 2011
Teleperformance June 2008 - June 2009
Marshalls October 2007 - October 2008
Skills
Songwriting, Music, Music Production, Composition, Music Industry, Singer/Songwriter, Piano, Guitar, Dance, Customer Service, Logic Pro, Social Media Marketing, Call Center, Customer Satisfaction, Leadership, Event Planning, Social Networking, Team Leadership, Entrepreneurship, Public Speaking, Management, Outlook, Training, Access, Student Recruiting, Microsoft Excel, Microsoft Word, PowerPoint, Fundraising, Teaching, Sales
Education
Columbia College 2008 — 2008
Media Management 2008
Columbia College Chicago 2008 — 2008
Triton-College 2005 — 2008
Associate of Arts (A.A.), Music
TRITON COMMUNITY COLLEGE 2005 — 2007
Associate's Degree; A.T.E.S, Arts
Intuit March 2014 - May 2014
Bankers Life and Casualty Company February 2013 - January 2014
Comcast March 2012 - January 2013
ComEd March 2011 - October 2011
ComEd March 2011 - October 2011
ComEd March 2011 - October 2011
Career Education Corporation June 2009 - January 2011
EDUCATION CORPORATION June 2009 - January 2011
Teleperformance June 2008 - June 2009
Marshalls October 2007 - October 2008
Skills
Songwriting, Music, Music Production, Composition, Music Industry, Singer/Songwriter, Piano, Guitar, Dance, Customer Service, Logic Pro, Social Media Marketing, Call Center, Customer Satisfaction, Leadership, Event Planning, Social Networking, Team Leadership, Entrepreneurship, Public Speaking, Management, Outlook, Training, Access, Student Recruiting, Microsoft Excel, Microsoft Word, PowerPoint, Fundraising, Teaching, Sales
Education
Columbia College 2008 — 2008
Media Management 2008
Columbia College Chicago 2008 — 2008
Triton-College 2005 — 2008
Associate of Arts (A.A.), Music
TRITON COMMUNITY COLLEGE 2005 — 2007
Associate's Degree; A.T.E.S, Arts
Mahesh Raghuram Mahesh Raghuram's Teleperformance Experience April 2012 - Present
Job Account Manager at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance April 2012 - Present
Teleperformance February 2008 - April 2012
MORE TH>N January 2007 - January 2008
Skills
Business Planning, Financial Analysis, Operations Management, Supervising, Project Management, Business Optimization, Business Process..., Customer Service, Strategic Planning, CRM, Team Management, Outsourcing, Marketing
Education
Canterbury Christ Church University 2006 — 2008
MBA, Marketing
Jawaharlal Nehru Technological University 2001 — 2005
Bachelors, Computer Science
Teleperformance April 2012 - Present
Teleperformance February 2008 - April 2012
MORE TH>N January 2007 - January 2008
Skills
Business Planning, Financial Analysis, Operations Management, Supervising, Project Management, Business Optimization, Business Process..., Customer Service, Strategic Planning, CRM, Team Management, Outsourcing, Marketing
Education
Canterbury Christ Church University 2006 — 2008
MBA, Marketing
Jawaharlal Nehru Technological University 2001 — 2005
Bachelors, Computer Science
Dave Scarbrough Dave Scarbrough's Teleperformance Experience July 2008 - July 2009
Job at Dave Scarbrough
Industry Information Technology and Services
Experience
Boehringer Ingelheim May 2012 - Present
Teleperformance July 2008 - July 2009
Ohio State University June 2004 - June 2008
Ohio State University November 1989 - June 2004
Skills
Leadership Development, Active Directory, Windows Server, Technical Support, Troubleshooting, XP, A+ Certified IT..., Training
Education
Columbus State 2011 — 2012
certificate, Bioscience Technology
Ohio University 1980 — 1982
B.A, Human Resources Management/Personnel Administration, General
Boehringer Ingelheim May 2012 - Present
Teleperformance July 2008 - July 2009
Ohio State University June 2004 - June 2008
Ohio State University November 1989 - June 2004
Skills
Leadership Development, Active Directory, Windows Server, Technical Support, Troubleshooting, XP, A+ Certified IT..., Training
Education
Columbus State 2011 — 2012
certificate, Bioscience Technology
Ohio University 1980 — 1982
B.A, Human Resources Management/Personnel Administration, General
Jamie Flinn Jamie Flinn's Teleperformance Experience April 2012 - January 2013
Job Tech Savvy Associate
Industry Retail
Experience
Family Dollar January 2013 - December 2013
Teleperformance April 2012 - January 2013
Giant Eagle May 2008 - April 2012
Skills
Management, Leadership, Data Entry, Troubleshooting, Accounting, Technical Support, Software Installation, Inventory Management, Customer Service, Retail, Inventory Control, Customer Satisfaction, Time Management, Cashiering, Merchandising, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Lincoln High School 1999 — 2003
High School Diploma
Columbus State
Associate of Computer Science (AS), Network Security
Family Dollar January 2013 - December 2013
Teleperformance April 2012 - January 2013
Giant Eagle May 2008 - April 2012
Skills
Management, Leadership, Data Entry, Troubleshooting, Accounting, Technical Support, Software Installation, Inventory Management, Customer Service, Retail, Inventory Control, Customer Satisfaction, Time Management, Cashiering, Merchandising, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Lincoln High School 1999 — 2003
High School Diploma
Columbus State
Associate of Computer Science (AS), Network Security
Kelly Dodds Kelly Dodds's Teleperformance Experience November 2005 - March 2007
Job Independent Director Scentsy Family Inc., Systems Support Specialist Bob Evans Farms Inc.
Industry Retail
Experience
Bob Evans November 2013 - Present
Scentsy, Inc. March 2012 - Present
NetJets August 2011 - November 2012
ProfitLine March 2007 - June 2011
Teleperformance November 2005 - March 2007
Skills
Technical Support, Wireless, Training, Call Center, VoIP, Process Improvement, Customer Service, Team Leadership, Telecommunications, Team Building, Microsoft Office, Troubleshooting, Blackberry Enterprise..., Customer Satisfaction, System Administration, Project Management, Account Management, Microsoft Excel, Outlook, Access, Call Centers, Vendor Management, Customer Retention, Leadership, CRM, Sales, Management, Forecasting, Direct Sales, Avaya, Salesforce.com, Customer Experience, Software Documentation, Blackberry, Strategic Planning, Inventory Management, Networking, Retail, Microsoft Exchange, Budgets, Computer Hardware, Business Analysis, Blackberry OS, Mobile Devices, Time Management, Program Management, iPad, Sales Operations
Education
Franklin University 2009 — 2011
B.S. of Science, Business Administration and Marketing
Columbus State 2001 — 2008
Leadership Certification, Management
Westland High School 1999 — 2002
Diploma, College Prep
Bob Evans November 2013 - Present
Scentsy, Inc. March 2012 - Present
NetJets August 2011 - November 2012
ProfitLine March 2007 - June 2011
Teleperformance November 2005 - March 2007
Skills
Technical Support, Wireless, Training, Call Center, VoIP, Process Improvement, Customer Service, Team Leadership, Telecommunications, Team Building, Microsoft Office, Troubleshooting, Blackberry Enterprise..., Customer Satisfaction, System Administration, Project Management, Account Management, Microsoft Excel, Outlook, Access, Call Centers, Vendor Management, Customer Retention, Leadership, CRM, Sales, Management, Forecasting, Direct Sales, Avaya, Salesforce.com, Customer Experience, Software Documentation, Blackberry, Strategic Planning, Inventory Management, Networking, Retail, Microsoft Exchange, Budgets, Computer Hardware, Business Analysis, Blackberry OS, Mobile Devices, Time Management, Program Management, iPad, Sales Operations
Education
Franklin University 2009 — 2011
B.S. of Science, Business Administration and Marketing
Columbus State 2001 — 2008
Leadership Certification, Management
Westland High School 1999 — 2002
Diploma, College Prep
Sebastian Ossa Sebastian Ossa's Teleperformance Experience September 2008 - October 2010
Job Partner at Uber
Industry Nonprofit Organization Management
Experience
Uber July 2015 - Present
Central Michigan University January 2013 - Present
Homeport December 2011 - December 2012
Teleperformance September 2008 - October 2010
City of Columbus June 2006 - August 2006
The Buckeye Ranch May 2000 - November 2001
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Teaching, Public Speaking, Strategic Planning, Community Outreach, Community Development, Community Organizing, Substance Abuse..., Chemical Dependency, Addiction Recovery, Recreation, Sports, Youth Development, Outdoor Recreation, Parks and Recreation, After School Programs, Tutoring, Youth Counseling, Alcoholism, Referrals, Neighborhood Planning, Neighborhood Development, Fundraising, Nonprofits, Public Relations, Collaboration, Volunteer Management, Team Building, Volunteer Training, Conflict Resolution, Event Planning, Leadership Development
Education
Central Michigan University 2011 — 2014
Master of Science in Administration, Public Administration
Case Western Reserve University 2006 — 2007
University of Toledo 2002 — 2005
BSW, Social Work
Uber July 2015 - Present
Central Michigan University January 2013 - Present
Homeport December 2011 - December 2012
Teleperformance September 2008 - October 2010
City of Columbus June 2006 - August 2006
The Buckeye Ranch May 2000 - November 2001
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Teaching, Public Speaking, Strategic Planning, Community Outreach, Community Development, Community Organizing, Substance Abuse..., Chemical Dependency, Addiction Recovery, Recreation, Sports, Youth Development, Outdoor Recreation, Parks and Recreation, After School Programs, Tutoring, Youth Counseling, Alcoholism, Referrals, Neighborhood Planning, Neighborhood Development, Fundraising, Nonprofits, Public Relations, Collaboration, Volunteer Management, Team Building, Volunteer Training, Conflict Resolution, Event Planning, Leadership Development
Education
Central Michigan University 2011 — 2014
Master of Science in Administration, Public Administration
Case Western Reserve University 2006 — 2007
University of Toledo 2002 — 2005
BSW, Social Work
Joshua Lyman Joshua Lyman's Teleperformance Experience November 2014 - Present
Job Customer Service Representative at Teleperformance
Industry Computer Software
Experience
Teleperformance November 2014 - Present
Teleperformance, USA November 2014 - Present
United States Air Force April 2005 - April 2009
Skills
Leadership, Have an introduction to..., Also have some..., Security Clearance, Military, DoD, Military Experience, Military Operations, I have also taken...
Education
Texas A &M University - Central Texas 2015 — 2016
Bachelor of Science (B.S.), Computer Science
Texas State Technical College Waco 2011 — 2014
Associates of Applied Science in Graphics & Interactive Media Design Programming, Computer Science Programming
Central Texas College 2009 — 2011
Interdisciplinary Studies
Teleperformance November 2014 - Present
Teleperformance, USA November 2014 - Present
United States Air Force April 2005 - April 2009
Skills
Leadership, Have an introduction to..., Also have some..., Security Clearance, Military, DoD, Military Experience, Military Operations, I have also taken...
Education
Texas A &M University - Central Texas 2015 — 2016
Bachelor of Science (B.S.), Computer Science
Texas State Technical College Waco 2011 — 2014
Associates of Applied Science in Graphics & Interactive Media Design Programming, Computer Science Programming
Central Texas College 2009 — 2011
Interdisciplinary Studies
Mike Necciai Mike Necciai's Teleperformance Experience July 2001 - November 2009
Job Lead Genius at Apple Inc.
Industry Retail
Experience
Mail Services of Pittsburgh October 2014 - Present
PHEAA August 2013 - October 2014
Apple Inc. November 2009 - August 2013
Teleperformance July 2001 - November 2009
Skills
Computer Hardware, Computer Repair, Customer Service, Hands-on Training, Mac, Mac OS, Management, Microsoft Excel, OS X, Retail, Sales, Store Management, Time Management, Troubleshooting, Windows, Windows Server, iLife, iPhone, iOS, iWork, iPod
Education
California University of Pennsylvania 2011 — 2013
Bachelor of Science, Computer Information Systems
Pittsburgh Technical Institute 2000 — 2002
Associates, Computer Systems & Networking, Information Technology
Mail Services of Pittsburgh October 2014 - Present
PHEAA August 2013 - October 2014
Apple Inc. November 2009 - August 2013
Teleperformance July 2001 - November 2009
Skills
Computer Hardware, Computer Repair, Customer Service, Hands-on Training, Mac, Mac OS, Management, Microsoft Excel, OS X, Retail, Sales, Store Management, Time Management, Troubleshooting, Windows, Windows Server, iLife, iPhone, iOS, iWork, iPod
Education
California University of Pennsylvania 2011 — 2013
Bachelor of Science, Computer Information Systems
Pittsburgh Technical Institute 2000 — 2002
Associates, Computer Systems & Networking, Information Technology
Jeff Francois Jeff Francois's Teleperformance Experience November 2010 - April 2012
Job Technical Support Rep. at Teleperformance, USA
Industry Telecommunications
Experience
Alorica June 2013 - January 2014
Global Response July 2012 - January 2013
Teleperformance November 2010 - April 2012
Bluegreen Corporation September 2007 - June 2008
metropolitan museum of art 2005 - 2007
Skills
Customer Service, Networking, Microsoft Excel, Outlook, Microsoft Word, Telephone Skills, Data Entry, Help Desk Support, Microsoft Office 2003, File Management, Phone Etiquette, Time Management, Supervisory Skills, Technical Support
Education
City University of New York City College 2003 — 2007
Alorica June 2013 - January 2014
Global Response July 2012 - January 2013
Teleperformance November 2010 - April 2012
Bluegreen Corporation September 2007 - June 2008
metropolitan museum of art 2005 - 2007
Skills
Customer Service, Networking, Microsoft Excel, Outlook, Microsoft Word, Telephone Skills, Data Entry, Help Desk Support, Microsoft Office 2003, File Management, Phone Etiquette, Time Management, Supervisory Skills, Technical Support
Education
City University of New York City College 2003 — 2007
Donna Lafontaine's Teleperformance Experience December 2008 - June 2009
Job Sales and Marketing Associate at Intelestream, Inc.
Industry Computer Software
Experience
Intelestream, Inc. June 2009 - Present
Connaxis January 2009 - June 2009
Teleperformance December 2008 - June 2009
Bell Mobility August 1998 - May 2005
Education
University of Buenos Aires 2005 — 2006
Spanish
Seneca College of Applied Arts and Technology 1999 — 2002
Certificate Program, Business Studies Certificate
Seneca College of Applied Arts and Technology 1994 — 1995
Diploma, Law Enforcement
Cambrian College 1989 — 1990
Intelestream, Inc. June 2009 - Present
Connaxis January 2009 - June 2009
Teleperformance December 2008 - June 2009
Bell Mobility August 1998 - May 2005
Education
University of Buenos Aires 2005 — 2006
Spanish
Seneca College of Applied Arts and Technology 1999 — 2002
Certificate Program, Business Studies Certificate
Seneca College of Applied Arts and Technology 1994 — 1995
Diploma, Law Enforcement
Cambrian College 1989 — 1990
Matthew McGore Matthew McGore's Teleperformance Experience June 2009 - February 2010
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
R2 Logistics November 2014 - Present
Hewlett-Packard January 2014 - Present
Stefanini January 2013 - January 2014
5 INK June 2012 - January 2013
Central State University September 2011 - May 2012
Aerotek Incorporated May 2011 - September 2011
Bonton Distribution Center August 2010 - February 2011
Teleperformance June 2009 - February 2010
N.E.T Incubator May 2008 - July 2008
Skills
Customer Service, Technical Support, Software Installation, Windows 7, Computer Hardware, Software System Analysis, Microsoft Suites, Business Systems..., Microsoft SQL Server, System Development..., Computer Software..., A++, C++, Visual Basic, iOS, Android, Mac OS
Education
Central State University 2007 — 2012
Bachelor of Science, Management Information Systems
Central State University 2007 — 2012
Bachelor of Science (B.S.), Management Information Systems and Services
R2 Logistics November 2014 - Present
Hewlett-Packard January 2014 - Present
Stefanini January 2013 - January 2014
5 INK June 2012 - January 2013
Central State University September 2011 - May 2012
Aerotek Incorporated May 2011 - September 2011
Bonton Distribution Center August 2010 - February 2011
Teleperformance June 2009 - February 2010
N.E.T Incubator May 2008 - July 2008
Skills
Customer Service, Technical Support, Software Installation, Windows 7, Computer Hardware, Software System Analysis, Microsoft Suites, Business Systems..., Microsoft SQL Server, System Development..., Computer Software..., A++, C++, Visual Basic, iOS, Android, Mac OS
Education
Central State University 2007 — 2012
Bachelor of Science, Management Information Systems
Central State University 2007 — 2012
Bachelor of Science (B.S.), Management Information Systems and Services
Dane Barber Dane Barber's Teleperformance Experience August 2011 - April 2013
Job COPC Data Analyst
Industry Consumer Services
Experience
Teleperformance Boise December 2014 - Present
MAXIMUS August 2013 - December 2014
Teleperformance August 2011 - April 2013
Serenity of the Roaring Fork October 2006 - August 2011
ServiceMASTER Clean of Aspen-Glenwood October 2003 - October 2006
Skills
Process Scheduler, Call Centers, Process Improvement, Access, Customer Satisfaction, Quality Assurance, Supervisory Skills, Visio, Software Documentation, Training, Troubleshooting, Operations Management, Team Leadership, Analysis, Vendor Management, Coaching, Team Building, Customer Service, Microsoft Office, Management, Leadership, Time Management, Microsoft Excel, Customer Experience, Project Management, Team Management, Performance Management, Telecommunications, Employee Training, Business Analysis
Education
College of Western Idaho 2011 — 2011
Certificate, Phlebotomy Technician/Phlebotomist
Marine Corps Communication Electronics Schools 1988 — 1989
Equivalent of Bachelors of Science, Electrical, Electronic and Communications Engineering Technology/Technician
Teleperformance Boise December 2014 - Present
MAXIMUS August 2013 - December 2014
Teleperformance August 2011 - April 2013
Serenity of the Roaring Fork October 2006 - August 2011
ServiceMASTER Clean of Aspen-Glenwood October 2003 - October 2006
Skills
Process Scheduler, Call Centers, Process Improvement, Access, Customer Satisfaction, Quality Assurance, Supervisory Skills, Visio, Software Documentation, Training, Troubleshooting, Operations Management, Team Leadership, Analysis, Vendor Management, Coaching, Team Building, Customer Service, Microsoft Office, Management, Leadership, Time Management, Microsoft Excel, Customer Experience, Project Management, Team Management, Performance Management, Telecommunications, Employee Training, Business Analysis
Education
College of Western Idaho 2011 — 2011
Certificate, Phlebotomy Technician/Phlebotomist
Marine Corps Communication Electronics Schools 1988 — 1989
Equivalent of Bachelors of Science, Electrical, Electronic and Communications Engineering Technology/Technician
James Crawford III James Crawford III's Teleperformance Experience April 2008 - May 2009
Job Technical Support Engineer at MasterControl
Industry Information Services
Experience
MasterControl June 2015 - Present
MasterControl Inc. June 2015 - Present
Verio - viaVerio channel September 2009 - June 2015
McDonald's Corporation February 2008 - May 2010
Teleperformance April 2008 - May 2009
Skills
CompTIA A+ Certification, Eagle Scout, Bilingual-English/Korean..., Servers, Windows Server, Apache, Troubleshooting, Linux, Technical Support, MySQL, PHP, FreeBSD, HTML, Wireless Networking, XP, Windows 7, Routers, Help Desk Support, System Administration
Education
Utah Valley University 2006 — 2015
Computer Science
Central Virginia Community College 2004 — 2006
General Studies
MasterControl June 2015 - Present
MasterControl Inc. June 2015 - Present
Verio - viaVerio channel September 2009 - June 2015
McDonald's Corporation February 2008 - May 2010
Teleperformance April 2008 - May 2009
Skills
CompTIA A+ Certification, Eagle Scout, Bilingual-English/Korean..., Servers, Windows Server, Apache, Troubleshooting, Linux, Technical Support, MySQL, PHP, FreeBSD, HTML, Wireless Networking, XP, Windows 7, Routers, Help Desk Support, System Administration
Education
Utah Valley University 2006 — 2015
Computer Science
Central Virginia Community College 2004 — 2006
General Studies
Jimena Quan, MBA's Teleperformance Experience February 2003 - February 2006
Job International Business and Operations Process Manager
Industry Management Consulting
Experience
Kokay (E-commerce Startup) July 2014 - Present
Scanton US (Cinépolis) October 2013 - July 2014
John Deere December 2009 - July 2011
John Deere September 2007 - December 2009
Vitro February 2006 - September 2007
Teleperformance February 2003 - February 2006
Perfumes y Cosméticos, S.A. (Perfumeria Fetiche) December 1999 - October 2002
Skills
Project Management, Business Strategy, Budgets, Social Media, Strategic Planning, Time Management, Customer Service, Spanish, Microsoft Excel, Event Planning, Team Building, Market Research, Management, Leadership, Microsoft Office, PowerPoint, Cross-functional Team..., SAP, Process Improvement, International Logistics, Strategy, Entrepreneurship, Marketing Strategy, International Trade, E-commerce, International Business..., Business Process..., Supply Chain, Google Analytics, SQL, ERP, Oracle
Education
Chatham University 2011 — 2013
Master of Business Administration (MBA), with concentration in Strategy and Entrepreneurial Leadership, GPA 3.62
Universidad Regiomontana, A.C. 2004 — 2008
Bachelor's Degree, International Business
Colegio Gibbs 2002 — 2002
Bilingual Executive Assistant
Kokay (E-commerce Startup) July 2014 - Present
Scanton US (Cinépolis) October 2013 - July 2014
John Deere December 2009 - July 2011
John Deere September 2007 - December 2009
Vitro February 2006 - September 2007
Teleperformance February 2003 - February 2006
Perfumes y Cosméticos, S.A. (Perfumeria Fetiche) December 1999 - October 2002
Skills
Project Management, Business Strategy, Budgets, Social Media, Strategic Planning, Time Management, Customer Service, Spanish, Microsoft Excel, Event Planning, Team Building, Market Research, Management, Leadership, Microsoft Office, PowerPoint, Cross-functional Team..., SAP, Process Improvement, International Logistics, Strategy, Entrepreneurship, Marketing Strategy, International Trade, E-commerce, International Business..., Business Process..., Supply Chain, Google Analytics, SQL, ERP, Oracle
Education
Chatham University 2011 — 2013
Master of Business Administration (MBA), with concentration in Strategy and Entrepreneurial Leadership, GPA 3.62
Universidad Regiomontana, A.C. 2004 — 2008
Bachelor's Degree, International Business
Colegio Gibbs 2002 — 2002
Bilingual Executive Assistant
Samantha Alloway Samantha Alloway's Teleperformance Experience April 2013 - Present
Job CSR at Teleperformance
Industry Mental Health Care
Experience
Teleperformance April 2013 - Present
Marathon Gas Station October 2008 - January 2009
Buckeye Home Health Care April 2008 - October 2008
Skills
Learning Quickly, Organizational Structure, Listener, Dependable Team Player, Computer Proficiency, Technical Support, Customer Service
Education
Columbus State 2009 — 2012
Associate's degree, Mental Health Counseling/Counselor
Teleperformance April 2013 - Present
Marathon Gas Station October 2008 - January 2009
Buckeye Home Health Care April 2008 - October 2008
Skills
Learning Quickly, Organizational Structure, Listener, Dependable Team Player, Computer Proficiency, Technical Support, Customer Service
Education
Columbus State 2009 — 2012
Associate's degree, Mental Health Counseling/Counselor
Jasmin Barlow Jasmin Barlow's Teleperformance Experience April 2012 - Present
Job Student at Central State University
Industry Motion Pictures and Film
Experience
InfoCision Management Corporation September 2012 - Present
Teleperformance April 2012 - Present
Central State University August 2007 - Present
Teleperformance, USA April 2012 - August 2012
hooters October 2011 - March 2012
bakers August 2009 - March 2010
CREW March 2004 - November 2007
Skills
Modeling, Styling, Writing, Acting, Dance, Event Planning, Singing, Creative Writing, Choral, Art, Social Networking, Blogging, Music, Entertainment, Voice Over, Public Speaking, Performing Arts, Theatre, Customer Service, Poetry, Telemarketing, Learning Quickly
Education
Central State University 2007 — 2014
Bachelor's degree, Communication and Media Studies
colonel white high school for the arts 2004 — 2007
diploma
Colonel White High School
HS Diploma
Bachelors
Central State University
Communications/Print Journalism
InfoCision Management Corporation September 2012 - Present
Teleperformance April 2012 - Present
Central State University August 2007 - Present
Teleperformance, USA April 2012 - August 2012
hooters October 2011 - March 2012
bakers August 2009 - March 2010
CREW March 2004 - November 2007
Skills
Modeling, Styling, Writing, Acting, Dance, Event Planning, Singing, Creative Writing, Choral, Art, Social Networking, Blogging, Music, Entertainment, Voice Over, Public Speaking, Performing Arts, Theatre, Customer Service, Poetry, Telemarketing, Learning Quickly
Education
Central State University 2007 — 2014
Bachelor's degree, Communication and Media Studies
colonel white high school for the arts 2004 — 2007
diploma
Colonel White High School
HS Diploma
Bachelors
Central State University
Communications/Print Journalism
Mark Studer Mark Studer's Teleperformance Experience November 1999 - March 2008
Job Owner at Studer Consulting, LLC
Industry Information Technology and Services
Experience
JadeTrack November 2014 - Present
ContactUS Communications December 2012 - Present
Studer Consulting, LLC August 2004 - Present
inContact June 2014 - March 2015
CallCopy Inc. March 2008 - June 2014
Teleperformance November 1999 - March 2008
Deloitte 1995 - 1999
US Army June 1988 - June 1991
Skills
Process Improvement, Forecasting, Call Center, Managerial Finance, Workforce Management, Financial Reporting, Sarbanes-Oxley Act, Negotiation, Auditing, Change Management, Management, Call Centers, Business Analysis, Strategy, Budgets, Outsourcing, Performance Management, Start-ups, Strategic Planning, Executive Management, Leadership, Vendor Management, Analysis, Business Process..., Salesforce.com, Strategic Financial..., Finance, Operations Management, Team Building, Business Process, Business Strategy, Business Planning, CRM, Mergers & Acquisitions
Education
The Ohio State University 1991 — 1995
BSBA, Accounting
Capital University - School of Management 2002 — 2004
Master of Business Administration (MBA)
JadeTrack November 2014 - Present
ContactUS Communications December 2012 - Present
Studer Consulting, LLC August 2004 - Present
inContact June 2014 - March 2015
CallCopy Inc. March 2008 - June 2014
Teleperformance November 1999 - March 2008
Deloitte 1995 - 1999
US Army June 1988 - June 1991
Skills
Process Improvement, Forecasting, Call Center, Managerial Finance, Workforce Management, Financial Reporting, Sarbanes-Oxley Act, Negotiation, Auditing, Change Management, Management, Call Centers, Business Analysis, Strategy, Budgets, Outsourcing, Performance Management, Start-ups, Strategic Planning, Executive Management, Leadership, Vendor Management, Analysis, Business Process..., Salesforce.com, Strategic Financial..., Finance, Operations Management, Team Building, Business Process, Business Strategy, Business Planning, CRM, Mergers & Acquisitions
Education
The Ohio State University 1991 — 1995
BSBA, Accounting
Capital University - School of Management 2002 — 2004
Master of Business Administration (MBA)
Brigitte Blue Brigitte Blue's Teleperformance Experience February 2015 - Present
Job HealthCare/Food Service Mgr.
Industry Retail
Experience
Teleperformance February 2015 - Present
Neiman Marcus October 2011 - Present
n/a freelance May 2005 - November 2011
Orange Grove Center March 2001 - May 2005
Skills
Coaching, Training, Team Building, Management, PowerPoint, Strategic Planning, Customer Service, Time Management, Sales, Nonprofits, Public Speaking, Food Service, Food, Event Planning, Marketing, Social Media, Leadership Development, Restaurants, Microsoft Word, Insurance
Education
Soddy - Daisy High School 1977 — 1980
Chattanooga State Community College
Teleperformance February 2015 - Present
Neiman Marcus October 2011 - Present
n/a freelance May 2005 - November 2011
Orange Grove Center March 2001 - May 2005
Skills
Coaching, Training, Team Building, Management, PowerPoint, Strategic Planning, Customer Service, Time Management, Sales, Nonprofits, Public Speaking, Food Service, Food, Event Planning, Marketing, Social Media, Leadership Development, Restaurants, Microsoft Word, Insurance
Education
Soddy - Daisy High School 1977 — 1980
Chattanooga State Community College
Starlett Harrison Starlett Harrison's Teleperformance Experience October 2008 - November 2009
Job Compliance
Industry Logistics and Supply Chain
Experience
Quickie Manufacturing August 2015 - Present
DHL Global Forwarding March 2011 - August 2015
DHL GLOBAL FORWARDING November 2009 - March 2011
Teleperformance October 2008 - November 2009
Skills
Management, Logistics, Supply Chain, Process Improvement, Change Management, Business Process..., Incident Management, Service Desk
Education
Webster University 2005 — 2006
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General
USC Aiken 2002 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Claflin University 2000 — 2002
Bachelor's degree, Business Administration and Management, General
Quickie Manufacturing August 2015 - Present
DHL Global Forwarding March 2011 - August 2015
DHL GLOBAL FORWARDING November 2009 - March 2011
Teleperformance October 2008 - November 2009
Skills
Management, Logistics, Supply Chain, Process Improvement, Change Management, Business Process..., Incident Management, Service Desk
Education
Webster University 2005 — 2006
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General
USC Aiken 2002 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Claflin University 2000 — 2002
Bachelor's degree, Business Administration and Management, General
Bill Magnuson Bill Magnuson's Teleperformance Experience December 2005 - January 2007
Job at RELX Group
Industry Information Technology and Services
Experience
RELX Group March 2014 - Present
JPMorgan Chase December 2009 - March 2014
The Magnuson Group June 2002 - January 2010
The Paragon Group January 2008 - December 2009
Sycamore Networks January 2007 - December 2007
Teleperformance December 2005 - January 2007
Qwest Communications August 1999 - November 2001
Qwest July 1996 - August 1999
Skills
Management Consulting, Project Execution, Technology..., Project Management, Telecommunications, Vendor Management, Contact Center..., Contact Center Strategy, Network Engineering, Solution Architecture, Contact Center..., International Project..., Cross-functional Team..., Process Improvement, Change Management, Enterprise Software, Leadership, VoIP
Education
Colorado Technical University 2007 — 2009
MBA, Executive MBA
Wright State University 1988 — 1991
Bachelor of Science, Marketing
RELX Group March 2014 - Present
JPMorgan Chase December 2009 - March 2014
The Magnuson Group June 2002 - January 2010
The Paragon Group January 2008 - December 2009
Sycamore Networks January 2007 - December 2007
Teleperformance December 2005 - January 2007
Qwest Communications August 1999 - November 2001
Qwest July 1996 - August 1999
Skills
Management Consulting, Project Execution, Technology..., Project Management, Telecommunications, Vendor Management, Contact Center..., Contact Center Strategy, Network Engineering, Solution Architecture, Contact Center..., International Project..., Cross-functional Team..., Process Improvement, Change Management, Enterprise Software, Leadership, VoIP
Education
Colorado Technical University 2007 — 2009
MBA, Executive MBA
Wright State University 1988 — 1991
Bachelor of Science, Marketing
Timothy Larrick Timothy Larrick's Teleperformance Experience July 2005 - May 2006
Job Telecommunications Professional
Industry Telecommunications
Experience
Dish Network December 2009 - Present
Cost Plus World Market October 2006 - October 2009
Sears Logistics Services, Inc. March 2009 - September 2009
Marathon Petroleum Company April 2008 - October 2008
Teleperformance July 2005 - May 2006
One Stop Video May 2001 - May 2005
Timothy's Video Coast Connections November 2003 - September 2004
Skills
Creative Writing, Speech Writing, Customer Service, Technical Support, Information Technology, Management, Troubleshooting, Problem Solving, Leadership, Communication, Positive Can-do Attitude, Engaging Public Speaker
Education
Columbus State 2006 — 2008
Undergraduate, English Language and Literature, General
Dish Network December 2009 - Present
Cost Plus World Market October 2006 - October 2009
Sears Logistics Services, Inc. March 2009 - September 2009
Marathon Petroleum Company April 2008 - October 2008
Teleperformance July 2005 - May 2006
One Stop Video May 2001 - May 2005
Timothy's Video Coast Connections November 2003 - September 2004
Skills
Creative Writing, Speech Writing, Customer Service, Technical Support, Information Technology, Management, Troubleshooting, Problem Solving, Leadership, Communication, Positive Can-do Attitude, Engaging Public Speaker
Education
Columbus State 2006 — 2008
Undergraduate, English Language and Literature, General
Lakeisha Winfrey Lakeisha Winfrey's Teleperformance Experience June 2014 - Present
Job Recruiting Specialist at Teleperformance
Industry Human Resources
Experience
Teleperformance June 2014 - Present
Data Recognition Corporation February 2014 - June 2014
Sprint Nextel April 2002 - September 2013
Sprint Nextel October 2001 - April 2002
Sprint January 2001 - September 2001
Skills
Customer Satisfaction, Project Management, Training, Customer Retention, Human Resources, Invoicing, Coaching, Highly detail oriented, Team-oriented, Databases, Organizational..., Interviews, PeopleSoft, Professional Ethics, Employee Relations, Reporting Systems, Strategic Orientation, Strategy, Fairness Opinions, Time Management, Multitasking Skills, Recruiting, HRIS, Organization, Self-starter, E-verify, I-9 Compliance, Onboarding, Applicant Tracking..., New Hire Orientations, Teamwork, Management, Call Centers
Education
Tarleton State University 2007 — 2010
Master of Science (MS), Human Resources Management/Personnel Administration, General, 3.6
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Central Texas College 2002 — 2005
Associate of Arts (AA), Business Administration and Management, General
Teleperformance June 2014 - Present
Data Recognition Corporation February 2014 - June 2014
Sprint Nextel April 2002 - September 2013
Sprint Nextel October 2001 - April 2002
Sprint January 2001 - September 2001
Skills
Customer Satisfaction, Project Management, Training, Customer Retention, Human Resources, Invoicing, Coaching, Highly detail oriented, Team-oriented, Databases, Organizational..., Interviews, PeopleSoft, Professional Ethics, Employee Relations, Reporting Systems, Strategic Orientation, Strategy, Fairness Opinions, Time Management, Multitasking Skills, Recruiting, HRIS, Organization, Self-starter, E-verify, I-9 Compliance, Onboarding, Applicant Tracking..., New Hire Orientations, Teamwork, Management, Call Centers
Education
Tarleton State University 2007 — 2010
Master of Science (MS), Human Resources Management/Personnel Administration, General, 3.6
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Central Texas College 2002 — 2005
Associate of Arts (AA), Business Administration and Management, General
Debra Corder Debra Corder's Teleperformance Experience May 2008 - July 2008
Job Debra Corder: Customer Service and Training Manager
Industry Financial Services
Experience
JPMorgan Chase August 2012 - Present
Vision Service Plan November 2008 - April 2012
Teleperformance May 2008 - July 2008
Real Living HER July 2006 - March 2008
Bath and Body Works 2008 - 2008
Best Buy August 2005 - May 2006
Verizon Wireless January 2002 - June 2005
InChord Communications August 1998 - September 2001
CompuServe 1997 - 1998
CompuServe August 1993 - August 1996
Skills
Sales, Project Management, Recruiting, Marketing, Leadership, Onboarding, Strategic Planning, Employee Relations, Sales Management, Cold Calling, Budgets, Microsoft Office, Advertising, Business Development, Event Planning, New Business Development, Facebook, Program Management, Public Relations, Social Networking, Team Leadership, Social Media, Process Improvement, Management, Team Building, Training
Education
The Ohio State University 1977 — 1979
Columbus College of Art & Design 1976 — 1977
Grandview Heights High School 1975 — 1976
Upper Arlington High School
JPMorgan Chase August 2012 - Present
Vision Service Plan November 2008 - April 2012
Teleperformance May 2008 - July 2008
Real Living HER July 2006 - March 2008
Bath and Body Works 2008 - 2008
Best Buy August 2005 - May 2006
Verizon Wireless January 2002 - June 2005
InChord Communications August 1998 - September 2001
CompuServe 1997 - 1998
CompuServe August 1993 - August 1996
Skills
Sales, Project Management, Recruiting, Marketing, Leadership, Onboarding, Strategic Planning, Employee Relations, Sales Management, Cold Calling, Budgets, Microsoft Office, Advertising, Business Development, Event Planning, New Business Development, Facebook, Program Management, Public Relations, Social Networking, Team Leadership, Social Media, Process Improvement, Management, Team Building, Training
Education
The Ohio State University 1977 — 1979
Columbus College of Art & Design 1976 — 1977
Grandview Heights High School 1975 — 1976
Upper Arlington High School
Samantha Alishah's Teleperformance Experience 2008 - 2008
Job Human Resources Assistant
Industry Human Resources
Experience
Downsview Services for Seniors 2014 - 2014
Volkswagen Group Canada 2011 - 2013
Teleperformance 2008 - 2008
Metafore IT Solutions 2005 - 2007
Zellers 2003 - 2006
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Payroll, Accounting, General Ledger, Financial Reporting, Invoicing, Financial Accounting, Bookkeeping, Auditing, Internal Controls, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Human Resources
Education
Centennial College 2006 — 2010
Human Resources Management/Personnel Administration, General
Downsview Services for Seniors 2014 - 2014
Volkswagen Group Canada 2011 - 2013
Teleperformance 2008 - 2008
Metafore IT Solutions 2005 - 2007
Zellers 2003 - 2006
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Payroll, Accounting, General Ledger, Financial Reporting, Invoicing, Financial Accounting, Bookkeeping, Auditing, Internal Controls, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Human Resources
Education
Centennial College 2006 — 2010
Human Resources Management/Personnel Administration, General
Chad Casutt Chad Casutt's Teleperformance Experience July 2006 - Present
Job Database Administrator Manager at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance July 2006 - Present
Data2Logistics June 2003 - July 2006
iBAHN March 2001 - February 2003
Dentrix DentalCare January 2000 - August 2000
Modis Solutions March 1998 - January 2000
Berger & Co / Modis March 1998 - January 2000
Skills
Databases, SQL, Software Development, Database Administration, Management, Microsoft SQL Server, Business Analysis, Leadership, Process Improvement, Disaster Recovery
Education
Colorado Technical University 2007 — 2008
Bachelor in Business Administration, International Business
Utah State University-College of Eastern Utah 1989 — 1993
Associate of Science (AS), Business Administration and Management, General
Teleperformance July 2006 - Present
Data2Logistics June 2003 - July 2006
iBAHN March 2001 - February 2003
Dentrix DentalCare January 2000 - August 2000
Modis Solutions March 1998 - January 2000
Berger & Co / Modis March 1998 - January 2000
Skills
Databases, SQL, Software Development, Database Administration, Management, Microsoft SQL Server, Business Analysis, Leadership, Process Improvement, Disaster Recovery
Education
Colorado Technical University 2007 — 2008
Bachelor in Business Administration, International Business
Utah State University-College of Eastern Utah 1989 — 1993
Associate of Science (AS), Business Administration and Management, General
Ronald Whatley Jr Ronald Whatley Jr's Teleperformance Experience April 2007 - July 2007
Job Bus Operator at Central Ohio Transit Authority
Industry Transportation/Trucking/Railroad
Experience
Central Ohio Transit Authority July 2007 - Present
Teleperformance April 2007 - July 2007
Barnett Road Baptist Church August 2005 - July 2007
Donatos Pizza September 2006 - April 2007
CBCS National September 2005 - August 2006
Transportation Resources August 2004 - September 2005
Ohio Executive Transportation (Thrifty) September 2004 - January 2005
Education
Columbus State Community College 2010 — 2012
Business Management
Central Ohio Transit Authority July 2007 - Present
Teleperformance April 2007 - July 2007
Barnett Road Baptist Church August 2005 - July 2007
Donatos Pizza September 2006 - April 2007
CBCS National September 2005 - August 2006
Transportation Resources August 2004 - September 2005
Ohio Executive Transportation (Thrifty) September 2004 - January 2005
Education
Columbus State Community College 2010 — 2012
Business Management
Todd Dirks Todd Dirks's Teleperformance Experience May 2013 - March 2014
Job
Industry Airlines/Aviation
Experience
Grasp Technologies, Inc. April 2015 - Present
Teleperformance May 2013 - March 2014
WNS July 2011 - March 2013
WNS September 2008 - July 2011
TRX March 2007 - September 2008
ACS October 2005 - March 2007
TRX June 2000 - October 2005
Air Canada 1995 - 2000
Skills
Outsourcing, BPO, Business Transformation, Business Development, Contract Negotiation, Procurement, Management, SaaS, CRM, Vendor Management, Leadership, Strategy, Sales, Selling, Airlines, Negotiation, Sales Operations, Start-ups, Team Management, Program Management, Account Management, Executive Management, Operations Management, P&L Management, New Business Development, Strategic Partnerships, Business Strategy, Business Analysis, Call Center, Offshoring, Business Alliances, Call Centers, Financial Services, Service Delivery, Change Management, Process Improvement, Travel Technology, Business Process..., Competitive Analysis, Product Development, Travel Management, Customer Retention, Cross-functional Team..., Lead Generation, Product Management, Project Management, Budgets, E-commerce, Solution Selling, Salesforce.com
Education
Colorado State University 1991 — 1995
BS
Grasp Technologies, Inc. April 2015 - Present
Teleperformance May 2013 - March 2014
WNS July 2011 - March 2013
WNS September 2008 - July 2011
TRX March 2007 - September 2008
ACS October 2005 - March 2007
TRX June 2000 - October 2005
Air Canada 1995 - 2000
Skills
Outsourcing, BPO, Business Transformation, Business Development, Contract Negotiation, Procurement, Management, SaaS, CRM, Vendor Management, Leadership, Strategy, Sales, Selling, Airlines, Negotiation, Sales Operations, Start-ups, Team Management, Program Management, Account Management, Executive Management, Operations Management, P&L Management, New Business Development, Strategic Partnerships, Business Strategy, Business Analysis, Call Center, Offshoring, Business Alliances, Call Centers, Financial Services, Service Delivery, Change Management, Process Improvement, Travel Technology, Business Process..., Competitive Analysis, Product Development, Travel Management, Customer Retention, Cross-functional Team..., Lead Generation, Product Management, Project Management, Budgets, E-commerce, Solution Selling, Salesforce.com
Education
Colorado State University 1991 — 1995
BS
Anjanette Potter Anjanette Potter's Teleperformance Experience September 2006 - September 2007
Job Work Enrichment Program Assessment Specialist at Ohio Association of Foodbanks
Industry Mental Health Care
Experience
Ohio Association of Foodbanks May 2014 - Present
Examiner.com December 2009 - Present
Associated Content August 2008 - Present
Randstad (JCPenney Distribution Center) May 2012 - September 2012
TANF/CAPE May 2011 - August 2011
Teleperformance September 2006 - September 2007
Great Clips for Hair September 2000 - March 2006
Great Clips for Hair 2000 - 2006
Mane Solutions January 2000 - January 2002
Pregnancy Decision Health Centers February 1999 - September 1999
Skills
Customer Service, Sales, Inventory, Goal Oriented, Bookkeeping, Blogging, Creative Writing, Social Media, Social Networking, Editing, Facebook, Public Speaking, Newsletters, Proofreading, Copywriting, Beauty Industry, Time Management, Published Author, Online Marketing, Freelance Writing, Publishing, Books, Editorial, Social Media Marketing, Web Content, Event Planning, Journalism, Public Relations, Storytelling, Feature Articles, Magazines, Copy Editing, Short Stories, Poetry, WordPress, Press Releases, Retail
Education
Ohio Dominican University 2010 — 2013
Bachelor of Arts, Psychology
Ohio Dominican University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Columbus State Community College 2008 — 2010
Associate of Arts, Psychology
Gospel Lighthouse School of 2002 — 2004
Certificate in Ministry, Ministry
Christianity Life School of Theology 1998 — 1999
Diploma, Theology
Massillon Washington High School 1983 — 1985
High school diploma, Cosmetology/Cosmetologist, General
Ohio Association of Foodbanks May 2014 - Present
Examiner.com December 2009 - Present
Associated Content August 2008 - Present
Randstad (JCPenney Distribution Center) May 2012 - September 2012
TANF/CAPE May 2011 - August 2011
Teleperformance September 2006 - September 2007
Great Clips for Hair September 2000 - March 2006
Great Clips for Hair 2000 - 2006
Mane Solutions January 2000 - January 2002
Pregnancy Decision Health Centers February 1999 - September 1999
Skills
Customer Service, Sales, Inventory, Goal Oriented, Bookkeeping, Blogging, Creative Writing, Social Media, Social Networking, Editing, Facebook, Public Speaking, Newsletters, Proofreading, Copywriting, Beauty Industry, Time Management, Published Author, Online Marketing, Freelance Writing, Publishing, Books, Editorial, Social Media Marketing, Web Content, Event Planning, Journalism, Public Relations, Storytelling, Feature Articles, Magazines, Copy Editing, Short Stories, Poetry, WordPress, Press Releases, Retail
Education
Ohio Dominican University 2010 — 2013
Bachelor of Arts, Psychology
Ohio Dominican University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Columbus State Community College 2008 — 2010
Associate of Arts, Psychology
Gospel Lighthouse School of 2002 — 2004
Certificate in Ministry, Ministry
Christianity Life School of Theology 1998 — 1999
Diploma, Theology
Massillon Washington High School 1983 — 1985
High school diploma, Cosmetology/Cosmetologist, General
Ryan Byerly Ryan Byerly's Teleperformance Experience January 2002 - April 2005
Job Student at Columbus State
Industry Computer Networking
Experience
UPS September 2007 - Present
Teleperformance January 2002 - April 2005
Gap Inc. Direct January 1999 - August 2001
Education
Columbus State Community College 2002 — 2007
UPS September 2007 - Present
Teleperformance January 2002 - April 2005
Gap Inc. Direct January 1999 - August 2001
Education
Columbus State Community College 2002 — 2007
Thomas Rocks, Jr. Thomas Rocks, Jr.'s Teleperformance Experience 2014 - 2015
Job Dean at ITT Technical Institute
Industry Education Management
Experience
ITT Technical Institute 2015 - Present
Penn State University 2014 - Present
Teleperformance 2014 - 2015
Kaplan Career Institute--Pittsburgh 2008 - 2013
Triangle Tech 2006 - 2008
Penn State University 1999 - 2008
West Virginia Career Institute--Now Pennsylvania Institute of Health and Technology 2000 - 2006
California University of Pennsylvania August 2002 - December 2002
Fayette County Community Action Agency, Inc 1998 - 2000
West Virginia Career Institute--Now Pennsylvania Institute of Health and Technology 1994 - 1998
Skills
Teaching, Staff Development, Educational Leadership, Adult Education, Higher Education, Public Speaking, Teacher Training, Classroom, Program Development, Nonprofits, Instructional Design, Educational Technology, E-Learning, Curriculum Development, Curriculum Design, Student Affairs, Distance Learning, Tutoring, Admissions, Student Development, Academic Advising, Instructional Technology, Faculty Development, Academic Administration
Education
California University of Pennsylvania 1994 — 1999
Master of Arts (M.A.), English Language and Literature/Letters, 3.9
Penn State University 1991 — 1994
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.5
ITT Technical Institute 2015 - Present
Penn State University 2014 - Present
Teleperformance 2014 - 2015
Kaplan Career Institute--Pittsburgh 2008 - 2013
Triangle Tech 2006 - 2008
Penn State University 1999 - 2008
West Virginia Career Institute--Now Pennsylvania Institute of Health and Technology 2000 - 2006
California University of Pennsylvania August 2002 - December 2002
Fayette County Community Action Agency, Inc 1998 - 2000
West Virginia Career Institute--Now Pennsylvania Institute of Health and Technology 1994 - 1998
Skills
Teaching, Staff Development, Educational Leadership, Adult Education, Higher Education, Public Speaking, Teacher Training, Classroom, Program Development, Nonprofits, Instructional Design, Educational Technology, E-Learning, Curriculum Development, Curriculum Design, Student Affairs, Distance Learning, Tutoring, Admissions, Student Development, Academic Advising, Instructional Technology, Faculty Development, Academic Administration
Education
California University of Pennsylvania 1994 — 1999
Master of Arts (M.A.), English Language and Literature/Letters, 3.9
Penn State University 1991 — 1994
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.5
Maurice Joya's Teleperformance Experience October 2006 - March 2008
Job
Industry Retail
Experience
Saks Fifth Avenue June 2015 - Present
zulily February 2015 - July 2015
EXPRESS September 2013 - February 2015
Abercrombie & Fitch August 2008 - September 2013
American Express March 2008 - August 2008
Teleperformance October 2006 - March 2008
J.P. Morgan October 2005 - October 2006
Gap Inc./Old Navy April 2005 - March 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Training, Research, Management, Leadership, Windows, Outlook, Recruiting, Customer Service, Accounts Payable, E-commerce, Finance, Time Management, Data Entry, Retail, Invoicing, Teamwork, Account Reconciliation, Social Networking, Social Media, Inventory Management
Education
Columbus State Community College 2010 — 2011
Marketing
Hilliard Davidson High School
Saks Fifth Avenue June 2015 - Present
zulily February 2015 - July 2015
EXPRESS September 2013 - February 2015
Abercrombie & Fitch August 2008 - September 2013
American Express March 2008 - August 2008
Teleperformance October 2006 - March 2008
J.P. Morgan October 2005 - October 2006
Gap Inc./Old Navy April 2005 - March 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Training, Research, Management, Leadership, Windows, Outlook, Recruiting, Customer Service, Accounts Payable, E-commerce, Finance, Time Management, Data Entry, Retail, Invoicing, Teamwork, Account Reconciliation, Social Networking, Social Media, Inventory Management
Education
Columbus State Community College 2010 — 2011
Marketing
Hilliard Davidson High School
Ryan Moon Ryan Moon's Teleperformance Experience November 2007 - August 2013
Job Bachelor of Science, Information Technology
Industry Internet
Experience
Wayfair September 2015 - Present
Wayfair March 2014 - Present
Wayfair August 2013 - March 2014
Teleperformance November 2007 - August 2013
Teleperformance June 2007 - November 2007
Teleperformance July 2005 - June 2007
Skills
Active Directory, Windows, Group Policy, Mac OS X, XP, Networking, OS X, Vendor Management, Help Desk Support, TCP/IP, Data Center, Troubleshooting, Security, SQL, Computer Hardware, DHCP, Technical Support, Linux, Microsoft Exchange, Windows 7, Management, Norton Ghost, LAN-WAN, Software Installation, MySQL, Hardware, VPN, System Administration, Windows XP Pro, Remote Desktop, Laptops, Call Centers, DNS, Windows XP, Servers, Citrix, Windows Server, SCCM
Education
Colorado Technical University 2011 — 2015
Bachelor’s Degree
University of Phoenix 2008 — 2008
Associate of Arts (AA)
Pocatello Senior High School 2001 — 2003
High School
Wayfair September 2015 - Present
Wayfair March 2014 - Present
Wayfair August 2013 - March 2014
Teleperformance November 2007 - August 2013
Teleperformance June 2007 - November 2007
Teleperformance July 2005 - June 2007
Skills
Active Directory, Windows, Group Policy, Mac OS X, XP, Networking, OS X, Vendor Management, Help Desk Support, TCP/IP, Data Center, Troubleshooting, Security, SQL, Computer Hardware, DHCP, Technical Support, Linux, Microsoft Exchange, Windows 7, Management, Norton Ghost, LAN-WAN, Software Installation, MySQL, Hardware, VPN, System Administration, Windows XP Pro, Remote Desktop, Laptops, Call Centers, DNS, Windows XP, Servers, Citrix, Windows Server, SCCM
Education
Colorado Technical University 2011 — 2015
Bachelor’s Degree
University of Phoenix 2008 — 2008
Associate of Arts (AA)
Pocatello Senior High School 2001 — 2003
High School
Samantha Hannan Samantha Hannan's Teleperformance Experience 2014 - 2015
Job Administrative Assistant at Promag Energy Group A/C & Heating, Inc.
Industry Executive Office
Experience
Promag Energy Group A/C & Heating, Inc. August 2015 - Present
Synergy Medical Recruiters, Inc. July 2015 - Present
Teleperformance 2014 - 2015
Cowboys BBQ & Steak Co. May 2013 - December 2013
R.C. Harris: Plumbing & Heating Co. April 2011 - August 2012
Skills
Call Centers, Customer Service, Customer Satisfaction, Teamwork, Telephone Skills, Data Entry, Receptionist Duties, Time Management, Leadership
Education
Clinton Community College 2012 — 2012
Business Administration and Management, General
Indian River State College
Computer Science
Promag Energy Group A/C & Heating, Inc. August 2015 - Present
Synergy Medical Recruiters, Inc. July 2015 - Present
Teleperformance 2014 - 2015
Cowboys BBQ & Steak Co. May 2013 - December 2013
R.C. Harris: Plumbing & Heating Co. April 2011 - August 2012
Skills
Call Centers, Customer Service, Customer Satisfaction, Teamwork, Telephone Skills, Data Entry, Receptionist Duties, Time Management, Leadership
Education
Clinton Community College 2012 — 2012
Business Administration and Management, General
Indian River State College
Computer Science
Alexander Collar Alexander Collar's Teleperformance Experience November 2012 - January 2013
Job Assistant Property Manager at Simpson and Simpson
Industry Architecture & Planning
Experience
Simpson and Simpson June 2013 - Present
Teleperformance November 2012 - January 2013
Four Seasons Interiors May 2011 - January 2013
Education
Central Michigan University 2007 — 2011
Bachelor of Science (BS), Geography
Simpson and Simpson June 2013 - Present
Teleperformance November 2012 - January 2013
Four Seasons Interiors May 2011 - January 2013
Education
Central Michigan University 2007 — 2011
Bachelor of Science (BS), Geography
Stuart Jolly Stuart Jolly's Teleperformance Experience March 2008 - April 2010
Job Director of Merchandising at National Vision Inc
Industry Retail
Experience
National Vision, Inc April 2014 - Present
Sitel August 2011 - April 2014
Transcom Worldwide March 2010 - August 2011
Teleperformance March 2008 - April 2010
The Indigo Lighthouse Group April 1996 - March 2007
Skills
BPO, Outsourcing, Customer Experience, B2B, Offshoring, Client Services, Call Center, People Management, Account Management, Customer Relations, Management, Call Centers, Recruiting, Change Management, New Business Development, Performance Management, Customer Service, Operations Management, CRM, Customer Satisfaction, Contact Centers, Team Leadership, Service Delivery, Leadership, Cross-functional Team..., Process Improvement, Product Management, Customer Retention, P&L Management, Sales Management, E-commerce, Team Building, Sales, Negotiation, Project Management, Strategic Planning, Team Management, Lead Generation, Business Development, Workforce Management, Retail, Telecommunications, Business Process..., Strategy, Vendor Management, Business Strategy, Coaching, Training, Marketing Strategy, Sales Operations
Education
City University London 1991 — 1992
Contact Lens Practice
University of Bradford 1986 — 1989
Bachelor of Science (BSc), Ophthalmic Dispensing, Fellowship of the Association of British Dispensing Opticians
Queen Elizabeth College, Darlington 1982 — 1985
A'Level Studies
Barnard Castle School 1977 — 1982
O'Level Studies
National Vision, Inc April 2014 - Present
Sitel August 2011 - April 2014
Transcom Worldwide March 2010 - August 2011
Teleperformance March 2008 - April 2010
The Indigo Lighthouse Group April 1996 - March 2007
Skills
BPO, Outsourcing, Customer Experience, B2B, Offshoring, Client Services, Call Center, People Management, Account Management, Customer Relations, Management, Call Centers, Recruiting, Change Management, New Business Development, Performance Management, Customer Service, Operations Management, CRM, Customer Satisfaction, Contact Centers, Team Leadership, Service Delivery, Leadership, Cross-functional Team..., Process Improvement, Product Management, Customer Retention, P&L Management, Sales Management, E-commerce, Team Building, Sales, Negotiation, Project Management, Strategic Planning, Team Management, Lead Generation, Business Development, Workforce Management, Retail, Telecommunications, Business Process..., Strategy, Vendor Management, Business Strategy, Coaching, Training, Marketing Strategy, Sales Operations
Education
City University London 1991 — 1992
Contact Lens Practice
University of Bradford 1986 — 1989
Bachelor of Science (BSc), Ophthalmic Dispensing, Fellowship of the Association of British Dispensing Opticians
Queen Elizabeth College, Darlington 1982 — 1985
A'Level Studies
Barnard Castle School 1977 — 1982
O'Level Studies
Brandon Black Brandon Black's Teleperformance Experience January 2009 - January 2011
Job Account Executive at New Horizons Computer Learning Centers
Industry Information Technology and Services
Experience
New Horizons Computer Learning Centers September 2014 - Present
Verizon Wireless March 2014 - September 2014
Express Scripts January 2011 - January 2014
Teleperformance January 2009 - January 2011
Circulation Promotions Unlimited, Inc. February 2007 - February 2009
Skills
Sales, Cold Calling, Sales Presentations, Customer Service, Selling, Time Management, Sales Management, New Hire Orientations, Employee Orientations, Sales Rep Training, Outbound Marketing, B2B, Account Management, Microsoft Office, Customer Satisfaction, Training, Team Building, Leadership, Marketing, Project Management, Management
Education
Columbus State 2006 — 2007
Associate's degree (partial), Small Business Administration/Management
Dublin Scioto High School 2001 — 2005
High School Diploma, General Studies
New Horizons Computer Learning Centers September 2014 - Present
Verizon Wireless March 2014 - September 2014
Express Scripts January 2011 - January 2014
Teleperformance January 2009 - January 2011
Circulation Promotions Unlimited, Inc. February 2007 - February 2009
Skills
Sales, Cold Calling, Sales Presentations, Customer Service, Selling, Time Management, Sales Management, New Hire Orientations, Employee Orientations, Sales Rep Training, Outbound Marketing, B2B, Account Management, Microsoft Office, Customer Satisfaction, Training, Team Building, Leadership, Marketing, Project Management, Management
Education
Columbus State 2006 — 2007
Associate's degree (partial), Small Business Administration/Management
Dublin Scioto High School 2001 — 2005
High School Diploma, General Studies
Brennan Steele Brennan Steele's Teleperformance Experience 2007 - 2009
Job Information Technology Support Desk at Nationwide Insurance
Industry Information Technology and Services
Experience
Just Lawns Landscaping May 2010 - Present
Freelance Electronic Repair May 2013 - Present
Freelance / Project Management; Information Security & Risks February 2012 - Present
Virgin Financial Group January 2012 - September 2013
Teleperformance 2007 - 2009
Skills
Project Planning, Marketing Strategy, Business Strategy, Contract Negotiation, Business Development, Construction, Insurance, Troubleshooting, Strategy, Contract Management, Technical Support, Information Security, Network Security, System Administration, Operating Systems, Linux, Unix, Risk Management, Windows, Microsoft Office, LibreOffice, Photoshop, InDesign, Dreamweaver, Debian, Fedora, Information Technology, Security, Hardware, Networking, Windows XP
Education
Columbus State Community College
Incomplete, Information Technology
Just Lawns Landscaping May 2010 - Present
Freelance Electronic Repair May 2013 - Present
Freelance / Project Management; Information Security & Risks February 2012 - Present
Virgin Financial Group January 2012 - September 2013
Teleperformance 2007 - 2009
Skills
Project Planning, Marketing Strategy, Business Strategy, Contract Negotiation, Business Development, Construction, Insurance, Troubleshooting, Strategy, Contract Management, Technical Support, Information Security, Network Security, System Administration, Operating Systems, Linux, Unix, Risk Management, Windows, Microsoft Office, LibreOffice, Photoshop, InDesign, Dreamweaver, Debian, Fedora, Information Technology, Security, Hardware, Networking, Windows XP
Education
Columbus State Community College
Incomplete, Information Technology
Kevin Lambes Kevin Lambes's Teleperformance Experience June 2014 - December 2014
Job IT/AV technician at Hollywood Casino
Industry Consumer Services
Experience
Hollywood Gaming Dayton Raceway December 2014 - Present
Bella Musica Dayton March 2014 - Present
ACN February 2014 - Present
Teleperformance June 2014 - December 2014
Star Retail Solutions September 2013 - February 2014
PMC Dayton June 2013 - September 2013
The Home Depot December 2012 - April 2013
Skills
Sales, Customer Satisfaction, Direct Sales, Direct Marketing, Marketing, Leadership, Computer Repair, Outside Sales, Account Management, Marketing Communications, Wireless Networking, Computer Hardware, Network Administration, Superior Computer Skills, Network Security, Audio Engineering, AV, Cisco IOS, C++, Web Development, Microsoft Technologies, Apple Software, Microsoft Office, Customer Service, Training
Education
Sinclair Community College 2014 — 2015
Network Engineering
Wright State University 2012 — 2013
Music Performance, General
Capital University 2011 — 2012
Jazz/Jazz Studies
Clark State Community College 2009 — 2011
Music Performance, General
Hollywood Gaming Dayton Raceway December 2014 - Present
Bella Musica Dayton March 2014 - Present
ACN February 2014 - Present
Teleperformance June 2014 - December 2014
Star Retail Solutions September 2013 - February 2014
PMC Dayton June 2013 - September 2013
The Home Depot December 2012 - April 2013
Skills
Sales, Customer Satisfaction, Direct Sales, Direct Marketing, Marketing, Leadership, Computer Repair, Outside Sales, Account Management, Marketing Communications, Wireless Networking, Computer Hardware, Network Administration, Superior Computer Skills, Network Security, Audio Engineering, AV, Cisco IOS, C++, Web Development, Microsoft Technologies, Apple Software, Microsoft Office, Customer Service, Training
Education
Sinclair Community College 2014 — 2015
Network Engineering
Wright State University 2012 — 2013
Music Performance, General
Capital University 2011 — 2012
Jazz/Jazz Studies
Clark State Community College 2009 — 2011
Music Performance, General
Donald Green's Teleperformance Experience October 2005 - September 2007
Job Fiber Tech 3 at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable Business Class August 2013 - Present
Time Warner Cable Business Class July 2011 - Present
Time Warner Cable May 2010 - July 2011
Time Warner Cable May 2008 - May 2010
Time Warner Cable September 2007 - May 2008
Teleperformance October 2005 - September 2007
Teleperformance June 2004 - October 2005
Skills
Optical Fiber, Engineering, Ethernet, Technical Support, Salesforce.com, Management, Remedy AR System, Telecommunications, VoIP, Wireless, MPLS, IP, Customer Satisfaction, Broadband, Managed Services, SONET, Call Centers, Process Scheduler, Selling, Troubleshooting, Switches, Software Installation, Routers, Computer Network..., FTTx, TDM, DOCSIS, DC Power, TCP/IP, Telephony, LAN-WAN, System Deployment, WAN, Cabling, Network Engineering, Fiber Optics, RF, Metro Ethernet, Network Design, Routing, OSPF, BGP, T1, DWDM, VPN, Cisco IOS
Education
Central Carolina Technical College 2002 — 2004
Associates Degree, Computer Technology/Networking, 3.5
Time Warner Cable Business Class August 2013 - Present
Time Warner Cable Business Class July 2011 - Present
Time Warner Cable May 2010 - July 2011
Time Warner Cable May 2008 - May 2010
Time Warner Cable September 2007 - May 2008
Teleperformance October 2005 - September 2007
Teleperformance June 2004 - October 2005
Skills
Optical Fiber, Engineering, Ethernet, Technical Support, Salesforce.com, Management, Remedy AR System, Telecommunications, VoIP, Wireless, MPLS, IP, Customer Satisfaction, Broadband, Managed Services, SONET, Call Centers, Process Scheduler, Selling, Troubleshooting, Switches, Software Installation, Routers, Computer Network..., FTTx, TDM, DOCSIS, DC Power, TCP/IP, Telephony, LAN-WAN, System Deployment, WAN, Cabling, Network Engineering, Fiber Optics, RF, Metro Ethernet, Network Design, Routing, OSPF, BGP, T1, DWDM, VPN, Cisco IOS
Education
Central Carolina Technical College 2002 — 2004
Associates Degree, Computer Technology/Networking, 3.5
Sabrina Stiles Sabrina Stiles's Teleperformance Experience May 2009 - July 2010
Job Job Trainer at Dish Network
Industry Telecommunications
Experience
Dish Network April 2012 - Present
Dish Network April 2011 - April 2012
Dish Network Service, LLC July 2010 - April 2011
Teleperformance May 2009 - July 2010
Speedway June 2007 - July 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Technical Support, Troubleshooting, Customer Experience, Data Entry, Software Documentation, Outlook, Microsoft Office, Customer Retention, Computer Hardware, Phone Skills, Windows 7, Time Management, Training, Microsoft Excel, Microsoft Word, Process Improvement, Help Desk Support
Education
Columbus State Community College 2010 — 2012
Nursing
Monroe County Community College 2005 — 2008
Associate Degree, Psychology
Dish Network April 2012 - Present
Dish Network April 2011 - April 2012
Dish Network Service, LLC July 2010 - April 2011
Teleperformance May 2009 - July 2010
Speedway June 2007 - July 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Technical Support, Troubleshooting, Customer Experience, Data Entry, Software Documentation, Outlook, Microsoft Office, Customer Retention, Computer Hardware, Phone Skills, Windows 7, Time Management, Training, Microsoft Excel, Microsoft Word, Process Improvement, Help Desk Support
Education
Columbus State Community College 2010 — 2012
Nursing
Monroe County Community College 2005 — 2008
Associate Degree, Psychology
Christina Hintz Christina Hintz's Teleperformance Experience May 2014 - April 2015
Job Customer Service Representative at Teleperformance
Industry Outsourcing/Offshoring
Experience
Walmart June 2015 - Present
Teleperformance May 2014 - April 2015
Best Western International March 2011 - March 2012
Hampton September 2011 - November 2011
Garden Place Suites August 2009 - January 2011
Circle K September 2006 - November 2007
Sierra Suites, Sierra Vista August 2000 - April 2004
Skills
Question Answering, Call Centers, Customer Service, Cash Flow, Hospitality, Receptionist Duties, Telephone Skills, Housekeeping, Front Office Support, Healthcare
Education
Buena High School 1995 — 1999
high school diploma, High School/Secondary Diplomas and Certificates
Cochise College
ged, General Studies, n/a
Walmart June 2015 - Present
Teleperformance May 2014 - April 2015
Best Western International March 2011 - March 2012
Hampton September 2011 - November 2011
Garden Place Suites August 2009 - January 2011
Circle K September 2006 - November 2007
Sierra Suites, Sierra Vista August 2000 - April 2004
Skills
Question Answering, Call Centers, Customer Service, Cash Flow, Hospitality, Receptionist Duties, Telephone Skills, Housekeeping, Front Office Support, Healthcare
Education
Buena High School 1995 — 1999
high school diploma, High School/Secondary Diplomas and Certificates
Cochise College
ged, General Studies, n/a
Grayson Jackson Grayson Jackson's Teleperformance Experience August 2010 - April 2013
Job
Industry Higher Education
Experience
North Lake College July 2015 - July 2015
North Lake College August 2014 - July 2015
Momentum 98 April 2014 - August 2014
Safelite AutoGlass September 2013 - April 2014
Teleperformance August 2010 - April 2013
The Ohio State University September 2011 - May 2012
The Ohio State University September 2011 - May 2012
North Lake College August 2009 - July 2010
Redwine Real Estate & Investment Solutions February 2009 - June 2010
Education
The Ohio State University 2011 — 2014
Bachelor's Degree, Human Development and Family Studies
Columbus State 2010 — 2011
Associate’s Degree, Science
North Lake College 2009 — 2010
Science
North Lake College July 2015 - July 2015
North Lake College August 2014 - July 2015
Momentum 98 April 2014 - August 2014
Safelite AutoGlass September 2013 - April 2014
Teleperformance August 2010 - April 2013
The Ohio State University September 2011 - May 2012
The Ohio State University September 2011 - May 2012
North Lake College August 2009 - July 2010
Redwine Real Estate & Investment Solutions February 2009 - June 2010
Education
The Ohio State University 2011 — 2014
Bachelor's Degree, Human Development and Family Studies
Columbus State 2010 — 2011
Associate’s Degree, Science
North Lake College 2009 — 2010
Science
Loni Addis Loni Addis's Teleperformance Experience June 2007 - March 2008
Job Customer Support Technician at Status Solutions
Industry Computer Software
Experience
Status Solutions March 2015 - Present
TEKsystems July 2008 - May 2010
Infocision June 2007 - March 2008
Teleperformance June 2007 - March 2008
Dial America July 2006 - January 2007
Teleperformance February 2005 - August 2005
Skills
Customer Service, Fundraising, Technical Support, Food, Call Centers, Windows, Recruiting, Troubleshooting, Training, Strategic Planning, Management, Microsoft Excel, Time Management, Team Leadership, Analysis, Microsoft Office, Sales, Leadership
Education
The Ohio State University 2012 — 2014
Bachelor of Arts (B.A.), Sociology, A
Columbus State 2010 — 2012
Associate of Science (A.S.), Chemistry
Harding High School 1996 — 2001
Status Solutions March 2015 - Present
TEKsystems July 2008 - May 2010
Infocision June 2007 - March 2008
Teleperformance June 2007 - March 2008
Dial America July 2006 - January 2007
Teleperformance February 2005 - August 2005
Skills
Customer Service, Fundraising, Technical Support, Food, Call Centers, Windows, Recruiting, Troubleshooting, Training, Strategic Planning, Management, Microsoft Excel, Time Management, Team Leadership, Analysis, Microsoft Office, Sales, Leadership
Education
The Ohio State University 2012 — 2014
Bachelor of Arts (B.A.), Sociology, A
Columbus State 2010 — 2012
Associate of Science (A.S.), Chemistry
Harding High School 1996 — 2001
Kristopher Minck Kristopher Minck's Teleperformance Experience April 2012 - Present
Job Director of Client Services at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance April 2012 - Present
Teleperformance April 2008 - April 2012
Skills
Call Center, Avaya, Contact Centers, Outsourcing, Workforce Management, BPO, Customer Experience, Inbound Marketing, Service Delivery, Telemarketing, Call Centers, Customer Satisfaction, SaaS, Management, Performance Management, CRM, Telecommunications, IVR, Call Center Development, Customer Retention, Avaya Technologies
Education
Columbus State Community College 2002 — 2006
The Ohio State University
Teleperformance April 2012 - Present
Teleperformance April 2008 - April 2012
Skills
Call Center, Avaya, Contact Centers, Outsourcing, Workforce Management, BPO, Customer Experience, Inbound Marketing, Service Delivery, Telemarketing, Call Centers, Customer Satisfaction, SaaS, Management, Performance Management, CRM, Telecommunications, IVR, Call Center Development, Customer Retention, Avaya Technologies
Education
Columbus State Community College 2002 — 2006
The Ohio State University
Kiece Crite Kiece Crite's Teleperformance Experience February 2010 - August 2010
Job Solution Specialist Verizon Wireless (Sales)
Industry Retail
Experience
Verizon Wireless August 2014 - Present
ADP May 2013 - August 2013
Teleperformance February 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Clark Atlanta University 2010 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Valdosta State University 2007 — 2009
Verizon Wireless August 2014 - Present
ADP May 2013 - August 2013
Teleperformance February 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Clark Atlanta University 2010 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Valdosta State University 2007 — 2009
Timika Henderson's Teleperformance Experience 2011 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2011 - Present
McDonald's Corporation June 2008 - July 2011
Skills
Customer Service, Telecommunications, Technical Support, Microsoft Office, Payment Card Processing, Payment Systems, Multi Tasking, Multitasking Skills, Team-oriented, Time Management, Call Centers
Education
Clark State Community College 2011 — 2014
Business Administration and Management, General
Teleperformance 2011 - Present
McDonald's Corporation June 2008 - July 2011
Skills
Customer Service, Telecommunications, Technical Support, Microsoft Office, Payment Card Processing, Payment Systems, Multi Tasking, Multitasking Skills, Team-oriented, Time Management, Call Centers
Education
Clark State Community College 2011 — 2014
Business Administration and Management, General
Victor Dascanio Victor Dascanio's Teleperformance Experience March 2007 - November 2009
Job Therapeutic Support Staff at Community Alternatives, Inc.
Industry Nonprofit Organization Management
Experience
Community Alternatives, Inc. February 2012 - Present
TeleTech April 2010 - January 2012
Teleperformance March 2007 - November 2009
American Income Life April 2004 - February 2007
The Baltimore Life Insurance Company August 2000 - March 2004
Various Area School Districts December 1992 - June 2000
Skills
Mobile Devices, Customer Service, Call Center, Team Leadership, Microsoft Office, Microsoft Excel, Windows, Team Building, Leadership, Training, Customer Retention, Microsoft Word, Outlook, Mathematics Education
Education
California University of Pennsylvania 1988 — 1992
Bachelor of Science in Education, Mathematics and Computer Science, 2.71
Community Alternatives, Inc. February 2012 - Present
TeleTech April 2010 - January 2012
Teleperformance March 2007 - November 2009
American Income Life April 2004 - February 2007
The Baltimore Life Insurance Company August 2000 - March 2004
Various Area School Districts December 1992 - June 2000
Skills
Mobile Devices, Customer Service, Call Center, Team Leadership, Microsoft Office, Microsoft Excel, Windows, Team Building, Leadership, Training, Customer Retention, Microsoft Word, Outlook, Mathematics Education
Education
California University of Pennsylvania 1988 — 1992
Bachelor of Science in Education, Mathematics and Computer Science, 2.71
Blake Moffatt Blake Moffatt's Teleperformance Experience 2007 - 2009
Job Associate Engineer at Honda Engineering North America, Inc.
Industry Mechanical or Industrial Engineering
Experience
Honda of America Mfg., Inc. January 2014 - Present
Life Support Development, Ltd September 2011 - Present
The Ohio State University 2009 - December 2013
Teleperformance 2007 - 2009
Skills
Catia, Automotive Engineering, Mechanical Engineering, Tool & Die, Sheet Metal, CAD, Stamping, Simulation Software, Thermodynamics, Fluid Dynamics, Matlab, Calculus, Physics, GD&T, Mathematics, Excel, Word, Solid Mechanics, Dynamics, Engineering, Microsoft Office, Finite Element Analysis, Solidworks, System Dynamics, Data Analysis, Statics, Mechanics of Materials, Materials Science, AutoCAD, Electrical Engineering, Science, CATIA
Education
The Ohio State University 2009 — 2013
Bachelor of Science (B.S.), Mechanical Engineering
Columbus State Community College 2007 — 2009
Associate of Science (A.S.)
Honda of America Mfg., Inc. January 2014 - Present
Life Support Development, Ltd September 2011 - Present
The Ohio State University 2009 - December 2013
Teleperformance 2007 - 2009
Skills
Catia, Automotive Engineering, Mechanical Engineering, Tool & Die, Sheet Metal, CAD, Stamping, Simulation Software, Thermodynamics, Fluid Dynamics, Matlab, Calculus, Physics, GD&T, Mathematics, Excel, Word, Solid Mechanics, Dynamics, Engineering, Microsoft Office, Finite Element Analysis, Solidworks, System Dynamics, Data Analysis, Statics, Mechanics of Materials, Materials Science, AutoCAD, Electrical Engineering, Science, CATIA
Education
The Ohio State University 2009 — 2013
Bachelor of Science (B.S.), Mechanical Engineering
Columbus State Community College 2007 — 2009
Associate of Science (A.S.)
Skye Dalrymple Skye Dalrymple's Teleperformance Experience June 2008 - September 2008
Job Student at Columbus College of Art & Design
Industry Fine Art
Experience
Teleperformance June 2008 - September 2008
Columbus Zoo May 2007 - August 2007
Education
Columbus College of Art & Design 2008 — 2012
Teleperformance June 2008 - September 2008
Columbus Zoo May 2007 - August 2007
Education
Columbus College of Art & Design 2008 — 2012
Athena Pastures Athena Pastures's Teleperformance Experience June 2009 - October 2009
Job Customer Service Rep
Industry Staffing and Recruiting
Experience
Kelly Services June 2003 - October 2010
Dr. Benjamin Thomas November 2009 - May 2010
TelePerformance June 2009 - October 2009
S.E.E.D. Technology Center April 2009 - June 2009
Richland County DSS October 2008 - April 2009
Verizon Wireless April 2006 - October 2006
Blue Cross Blue Shield of SC May 2005 - April 2006
McDonald’s Hamburger Restaurant March 1998 - January 2003
Education
Midlands Technical College 2001 — 2003
Coker College 2000 — 2001
Business Administration and Management, General
Kelly Services June 2003 - October 2010
Dr. Benjamin Thomas November 2009 - May 2010
TelePerformance June 2009 - October 2009
S.E.E.D. Technology Center April 2009 - June 2009
Richland County DSS October 2008 - April 2009
Verizon Wireless April 2006 - October 2006
Blue Cross Blue Shield of SC May 2005 - April 2006
McDonald’s Hamburger Restaurant March 1998 - January 2003
Education
Midlands Technical College 2001 — 2003
Coker College 2000 — 2001
Business Administration and Management, General
Michael Wachter Michael Wachter's Teleperformance Experience July 2006 - July 2009
Job Lecturer at Penn State University Shenango
Industry Marketing and Advertising
Experience
Penn State Shenango August 2014 - Present
Cleveland State University August 2009 - May 2014
Teleperformance July 2006 - July 2009
Columbus Gay Men's Chorus October 2006 - April 2007
Columbus Gay Men's Chorus December 2004 - October 2006
OhioHealth August 1997 - June 2004
Western Reserve Healthcare 1991 - 1997
Skills
SPSS, Marketing Research, Research, Data Analysis, Public Speaking, Higher Education, PowerPoint, Strategic Planning, Strategy, Market Research, Qualitative Research, Community Outreach, Customer Service, Statistics, Event Planning, Healthcare, Marketing, Analysis, Leadership, Public Relations, Fundraising, Nonprofits, Teaching, Marketing Communications, Leadership Development, Social Media Marketing, Marketing Strategy, Microsoft Office, Social Networking, Event Management, Editing
Education
Cleveland State University 2009 — 2014
Doctoral Candidate (DBA), Marketing, 4.0
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1989 — 1990
MBA, Marketing and Strategy, 3.83
Robert Morris University 1985 — 1989
Bachelor's Degree in Business Administration, Consumer Marketing, 3.7
KOHS
Penn State Shenango August 2014 - Present
Cleveland State University August 2009 - May 2014
Teleperformance July 2006 - July 2009
Columbus Gay Men's Chorus October 2006 - April 2007
Columbus Gay Men's Chorus December 2004 - October 2006
OhioHealth August 1997 - June 2004
Western Reserve Healthcare 1991 - 1997
Skills
SPSS, Marketing Research, Research, Data Analysis, Public Speaking, Higher Education, PowerPoint, Strategic Planning, Strategy, Market Research, Qualitative Research, Community Outreach, Customer Service, Statistics, Event Planning, Healthcare, Marketing, Analysis, Leadership, Public Relations, Fundraising, Nonprofits, Teaching, Marketing Communications, Leadership Development, Social Media Marketing, Marketing Strategy, Microsoft Office, Social Networking, Event Management, Editing
Education
Cleveland State University 2009 — 2014
Doctoral Candidate (DBA), Marketing, 4.0
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1989 — 1990
MBA, Marketing and Strategy, 3.83
Robert Morris University 1985 — 1989
Bachelor's Degree in Business Administration, Consumer Marketing, 3.7
KOHS
Po Ming Lam Po Ming Lam's Teleperformance Experience June 2004 - August 2004
Job VP, Technology at Tungsten Revenue Consultants
Industry Computer Software
Experience
Tungsten Revenue Consultants April 2012 - Present
Beyond the Rack October 2011 - April 2012
Aragon Marketing Group November 2010 - October 2011
ViGlob September 2007 - November 2010
DP514 February 2006 - April 2008
Cyberview November 2004 - February 2005
Teleperformance June 2004 - August 2004
Entechnevision February 2004 - May 2004
Skills
JavaScript, PHP, MySQL, AJAX, MVC, OOP, Design Patterns, Service Oriented..., CSS, jQuery, E-commerce, Apache, XML, Java, Linux, Software Development, Web Development, SQL, Integration, Management, JSON
Education
Concordia University 2004 — 2007
Bachelor, Computer Science
Champlain College 2001 — 2004
Computer Science, Computer Science
Antoine-Brossard 1998 — 2001
DES, General Education
Lemoyne d'Iberville 1996 — 1998
DES, General Education
Preville 1992 — 1996
Elementary School, General Education
Mackayville 1990 — 1992
Elementary School, General Education
Tungsten Revenue Consultants April 2012 - Present
Beyond the Rack October 2011 - April 2012
Aragon Marketing Group November 2010 - October 2011
ViGlob September 2007 - November 2010
DP514 February 2006 - April 2008
Cyberview November 2004 - February 2005
Teleperformance June 2004 - August 2004
Entechnevision February 2004 - May 2004
Skills
JavaScript, PHP, MySQL, AJAX, MVC, OOP, Design Patterns, Service Oriented..., CSS, jQuery, E-commerce, Apache, XML, Java, Linux, Software Development, Web Development, SQL, Integration, Management, JSON
Education
Concordia University 2004 — 2007
Bachelor, Computer Science
Champlain College 2001 — 2004
Computer Science, Computer Science
Antoine-Brossard 1998 — 2001
DES, General Education
Lemoyne d'Iberville 1996 — 1998
DES, General Education
Preville 1992 — 1996
Elementary School, General Education
Mackayville 1990 — 1992
Elementary School, General Education
Ariana Rocco Ariana Rocco's Teleperformance Experience February 2007 - November 2009
Job Inbound Supervisor at Intelesure
Industry Telecommunications
Experience
Intelesure March 2009 - Present
Teleperformance February 2007 - November 2009
Skills
Customer Service, Management, Microsoft Office, Training, Call Centers
Education
College of Western Idaho 2012 — 2014
Associate of Arts (AA), Business, 3.0
Meridian High School 1997 — 2000
Diploma
Intelesure March 2009 - Present
Teleperformance February 2007 - November 2009
Skills
Customer Service, Management, Microsoft Office, Training, Call Centers
Education
College of Western Idaho 2012 — 2014
Associate of Arts (AA), Business, 3.0
Meridian High School 1997 — 2000
Diploma
LeAnda Walters's Teleperformance Experience January 2011 - June 2012
Job Community Support Representative at ZeroChaos
Industry Wireless
Experience
Uber Technologies, Inc. (via ZeroChaos LLC.) November 2014 - Present
T-Mobile December 2013 - October 2014
Scribe America December 2012 - June 2013
Shepeard Community Blood Center February 2012 - May 2013
Teleperformance January 2011 - June 2012
Skills
Medicare, Leadership, Medicaid, Medical Terminology, Microsoft Office, Physician Liason, Proficient Typing Skills, Customer Service..., Strategic Communications, Hospitals, Regulatory Documentation, Biology, Customer Service, Healthcare, Healthcare Management, Team Building, Training
Education
Georgia Regents University 2012 — 2013
Bachelor of Arts (B.A.), Sociology
Colorado Technical University 2009 — 2011
Associate of Science (A.S.), General Studies
Uber Technologies, Inc. (via ZeroChaos LLC.) November 2014 - Present
T-Mobile December 2013 - October 2014
Scribe America December 2012 - June 2013
Shepeard Community Blood Center February 2012 - May 2013
Teleperformance January 2011 - June 2012
Skills
Medicare, Leadership, Medicaid, Medical Terminology, Microsoft Office, Physician Liason, Proficient Typing Skills, Customer Service..., Strategic Communications, Hospitals, Regulatory Documentation, Biology, Customer Service, Healthcare, Healthcare Management, Team Building, Training
Education
Georgia Regents University 2012 — 2013
Bachelor of Arts (B.A.), Sociology
Colorado Technical University 2009 — 2011
Associate of Science (A.S.), General Studies
Anthony Elgan Anthony Elgan's Teleperformance Experience August 2010 - August 2011
Job Corporate Trainer at Davinci Virtual
Industry Program Development
Experience
Davinci Virtual November 2013 - Present
OCDetails August 1997 - Present
Black Turtle Services July 2013 - November 2013
Sysponi August 2011 - May 2013
Teleperformance August 2010 - August 2011
Mondelis, LLC April 2009 - December 2010
American Express November 2006 - March 2009
Stampin' Up! January 2005 - November 2006
Lexington Law Firm April 2003 - January 2005
Communications and Commerce October 1999 - April 2003
Skills
Customer Service..., Instructional Design, Training, Social Media, Call Center, Needs Analysis, Coaching, Team Building, Leadership Development, Public Speaking, Customer Service, Employee Relations, Marketing, Management, Mentoring, Team Leadership, Problem Solving, Sales, Analysis, Employee Training, Instructor-led Training, Call Centers, Social Networking, Time Management, Car Wash, Highly detail oriented, Auto Detailing, Technical Writing, Training Delivery, Development & delivery..., Web Design, WordPress, Photoshop, Microsoft Office, General Office Skills, Customer Satisfaction
Education
Columbia College 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration
Columbia College 2012 — 2014
Bachelor of Arts (BA), General Studies
Columbia College 2011 — 2012
Associate of Arts (A.A.), General Studies
Mountain West College 2002 — 2004
AA, Paralegal Studies
Grace High School 1990 — 1994
Davinci Virtual November 2013 - Present
OCDetails August 1997 - Present
Black Turtle Services July 2013 - November 2013
Sysponi August 2011 - May 2013
Teleperformance August 2010 - August 2011
Mondelis, LLC April 2009 - December 2010
American Express November 2006 - March 2009
Stampin' Up! January 2005 - November 2006
Lexington Law Firm April 2003 - January 2005
Communications and Commerce October 1999 - April 2003
Skills
Customer Service..., Instructional Design, Training, Social Media, Call Center, Needs Analysis, Coaching, Team Building, Leadership Development, Public Speaking, Customer Service, Employee Relations, Marketing, Management, Mentoring, Team Leadership, Problem Solving, Sales, Analysis, Employee Training, Instructor-led Training, Call Centers, Social Networking, Time Management, Car Wash, Highly detail oriented, Auto Detailing, Technical Writing, Training Delivery, Development & delivery..., Web Design, WordPress, Photoshop, Microsoft Office, General Office Skills, Customer Satisfaction
Education
Columbia College 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Law Enforcement Administration
Columbia College 2012 — 2014
Bachelor of Arts (BA), General Studies
Columbia College 2011 — 2012
Associate of Arts (A.A.), General Studies
Mountain West College 2002 — 2004
AA, Paralegal Studies
Grace High School 1990 — 1994
Latosha Singleton Latosha Singleton's Teleperformance Experience November 2009 - September 2010
Job Hazard Insurance Specialist at Assurant
Industry Insurance
Experience
Assurant September 2012 - Present
Teleperformance November 2009 - September 2010
Canton Enforcement May 2008 - August 2008
Skills
Critical thinking, Love..., Aggressive and motivated, Excellent time..., Proficient in computer..., Customer Service, Great People skills, Strong leadership and..., Quick learner
Education
Central State University 2007 — 2013
Bachelor of Science (B.S.), Psychology
Mumford High School 2003 — 2007
High school diploma, college Prep
Assurant September 2012 - Present
Teleperformance November 2009 - September 2010
Canton Enforcement May 2008 - August 2008
Skills
Critical thinking, Love..., Aggressive and motivated, Excellent time..., Proficient in computer..., Customer Service, Great People skills, Strong leadership and..., Quick learner
Education
Central State University 2007 — 2013
Bachelor of Science (B.S.), Psychology
Mumford High School 2003 — 2007
High school diploma, college Prep
Andrew Sierra's Teleperformance Experience December 2013 - February 2014
Job Marketing
Industry Marketing and Advertising
Experience
Vincent Motor Company November 2014 - Present
Teleperformance December 2013 - February 2014
Lowe's Companies, Inc. October 2009 - August 2013
Skills
Marketing, Sales, Social Media Marketing, Marketing Strategy, Online Marketing, Digital Media, Customer Retention, Customer Service, Graphic Design, Logo Design, Automotive Marketing, Automotive Photography, Twitter Marketing, Photoshop, Inkscape, Digital Marketing, Digital Video, Mobile Marketing, Mobile Advertising, Retail Sales, Retail, Direct Sales, Video Production, Video Editing, YouTube
Education
Cisco College
Vincent Motor Company November 2014 - Present
Teleperformance December 2013 - February 2014
Lowe's Companies, Inc. October 2009 - August 2013
Skills
Marketing, Sales, Social Media Marketing, Marketing Strategy, Online Marketing, Digital Media, Customer Retention, Customer Service, Graphic Design, Logo Design, Automotive Marketing, Automotive Photography, Twitter Marketing, Photoshop, Inkscape, Digital Marketing, Digital Video, Mobile Marketing, Mobile Advertising, Retail Sales, Retail, Direct Sales, Video Production, Video Editing, YouTube
Education
Cisco College
Jeff Canter's Teleperformance Experience 1997 - 2004
Job SVP, Services
Industry Computer Software
Experience
inContact November 2014 - Present
inContact May 2014 - October 2014
Uptivity September 2011 - May 2014
CallCopy Inc. January 2006 - September 2011
Teleperformance 1997 - 2004
Skills
Unified Communications, Sales, Sales Management, Management, Telecommunications, VoIP, Leadership, Call Center, Avaya, CRM, Call Centers, Enterprise Software, Solution Selling, Salesforce.com, Vendor Management, Team Leadership, Telephony, Contact Centers, Workforce Management, SaaS, Managed Services, Strategic Partnerships
Education
Capital University 1994 — 1999
Computer Science
inContact November 2014 - Present
inContact May 2014 - October 2014
Uptivity September 2011 - May 2014
CallCopy Inc. January 2006 - September 2011
Teleperformance 1997 - 2004
Skills
Unified Communications, Sales, Sales Management, Management, Telecommunications, VoIP, Leadership, Call Center, Avaya, CRM, Call Centers, Enterprise Software, Solution Selling, Salesforce.com, Vendor Management, Team Leadership, Telephony, Contact Centers, Workforce Management, SaaS, Managed Services, Strategic Partnerships
Education
Capital University 1994 — 1999
Computer Science
Stephen Dragoo's Teleperformance Experience July 2008 - January 2011
Job Tax Commissioner Agent 2 at Ohio Department of Taxation
Industry Accounting
Experience
Ohio Department of Taxation January 2011 - Present
Teleperformance July 2008 - January 2011
Liberty Tax Service February 2008 - April 2009
Columbus Income Tax Division September 2003 - October 2007
Chase Home Finance March 2003 - September 2003
Qwest Communications January 1999 - November 2001
Skills
Auditing, Access, Microsoft Excel, Process Improvement, Software Documentation, Customer Service, Invoicing, Microsoft Word, Telecommunications, Troubleshooting, Tax, Accounting, Data Analysis, Training, Microsoft Office, Data Entry, Analysis
Education
Columbus State Community College 2002 — 2003
Certificate, Accounting Concentration
DeVry University 1995 — 1998
B.S., Computer Information System
Ohio Department of Taxation January 2011 - Present
Teleperformance July 2008 - January 2011
Liberty Tax Service February 2008 - April 2009
Columbus Income Tax Division September 2003 - October 2007
Chase Home Finance March 2003 - September 2003
Qwest Communications January 1999 - November 2001
Skills
Auditing, Access, Microsoft Excel, Process Improvement, Software Documentation, Customer Service, Invoicing, Microsoft Word, Telecommunications, Troubleshooting, Tax, Accounting, Data Analysis, Training, Microsoft Office, Data Entry, Analysis
Education
Columbus State Community College 2002 — 2003
Certificate, Accounting Concentration
DeVry University 1995 — 1998
B.S., Computer Information System
Cory Cisler's Teleperformance Experience June 2008 - November 2008
Job Specialist, Information Risk Management
Industry Information Technology and Services
Experience
Nationwide Insurance April 2015 - Present
Nationwide Insurance January 2014 - April 2015
LTM, Inc April 2013 - November 2013
Cherokee Information Services April 2012 - April 2013
Commercial Vehicle Group October 2011 - April 2012
Soundwave Multimedia / Sharp Circle Band 2002 - December 2011
The Advanced Handyman July 2010 - June 2011
Excel Decorators, Inc. December 2008 - December 2010
Teleperformance June 2008 - November 2008
Percussive Arts Society March 2007 - March 2008
Skills
Event Planning, Team Building, Microsoft Excel, Music, Microsoft Office, Microsoft Office..., Event Management, Analysis, Operations Management, Inventory Management, Government Contracting, Logistics, CompTIA A+ Certification, System Administration, Microsoft Exchange, Oracle VM, VirtualBox, Troubleshooting, Music Industry, SharePoint, CompTIA Network+..., Production Managment, Music Performance, Percussion, Information Technology, Project Planning, Human Resources, SAP, Microsoft Certified..., MCSA, MCITP, Purchasing, Program Management
Education
Capital University 1999 — 2004
Bachelor of Arts (BA)
MyComputerCareer.com 2013 — 2014
MCSA
Nationwide Insurance April 2015 - Present
Nationwide Insurance January 2014 - April 2015
LTM, Inc April 2013 - November 2013
Cherokee Information Services April 2012 - April 2013
Commercial Vehicle Group October 2011 - April 2012
Soundwave Multimedia / Sharp Circle Band 2002 - December 2011
The Advanced Handyman July 2010 - June 2011
Excel Decorators, Inc. December 2008 - December 2010
Teleperformance June 2008 - November 2008
Percussive Arts Society March 2007 - March 2008
Skills
Event Planning, Team Building, Microsoft Excel, Music, Microsoft Office, Microsoft Office..., Event Management, Analysis, Operations Management, Inventory Management, Government Contracting, Logistics, CompTIA A+ Certification, System Administration, Microsoft Exchange, Oracle VM, VirtualBox, Troubleshooting, Music Industry, SharePoint, CompTIA Network+..., Production Managment, Music Performance, Percussion, Information Technology, Project Planning, Human Resources, SAP, Microsoft Certified..., MCSA, MCITP, Purchasing, Program Management
Education
Capital University 1999 — 2004
Bachelor of Arts (BA)
MyComputerCareer.com 2013 — 2014
MCSA
Neil Allgood's Teleperformance Experience June 2004 - September 2004
Job Sr. Technical Account Manager at Good Technology for several of the Fortune 500
Industry Information Technology and Services
Experience
Good Technology March 2009 - Present
Motorola - Good Technology Group September 2007 - February 2009
RSystems 2004 - 2007
Teleperformance June 2004 - September 2004
LAN Associates September 2002 - August 2003
Teleperformance February 2001 - August 2002
Global Broadband Networks February 2000 - December 2000
LAN Associates October 1998 - February 2000
Long Distance International May 1997 - October 1998
RC Willey Home Furnishings 1994 - 1996
Skills
Troubleshooting, Active Directory, Microsoft Exchange, Windows Server, Technical Support, Operating Systems, Servers, TCP/IP, VMware, Hardware, DNS, System Deployment, Virtualization, Computer Hardware, Wireless, Cloud Computing, Integration, SAN, vSphere, DHCP, Windows 7, Linux, Blackberry Enterprise..., Help Desk Support, Security, Software Documentation, IIS, Cisco Technologies, VPN, Leadership, Citrix, Data Center, Microsoft Certified..., Android, Networking, Disaster Recovery, XP, Storage, Software Installation, Switches, VMware ESX, Network Security, VoIP, Firewalls, Network Administration, Wireless Networking, System Administration, Routers, Blackberry, Mobile Device Management
Education
Colorado Technical University 2013 — 2016
Bachelor of Science (BS) Information Technology, Computer Programming, A
Salt Lake Community College 1994 — 1998
Hillcrest High School 1990 — 1993
Diploma, Electonics & Computer Science
Good Technology March 2009 - Present
Motorola - Good Technology Group September 2007 - February 2009
RSystems 2004 - 2007
Teleperformance June 2004 - September 2004
LAN Associates September 2002 - August 2003
Teleperformance February 2001 - August 2002
Global Broadband Networks February 2000 - December 2000
LAN Associates October 1998 - February 2000
Long Distance International May 1997 - October 1998
RC Willey Home Furnishings 1994 - 1996
Skills
Troubleshooting, Active Directory, Microsoft Exchange, Windows Server, Technical Support, Operating Systems, Servers, TCP/IP, VMware, Hardware, DNS, System Deployment, Virtualization, Computer Hardware, Wireless, Cloud Computing, Integration, SAN, vSphere, DHCP, Windows 7, Linux, Blackberry Enterprise..., Help Desk Support, Security, Software Documentation, IIS, Cisco Technologies, VPN, Leadership, Citrix, Data Center, Microsoft Certified..., Android, Networking, Disaster Recovery, XP, Storage, Software Installation, Switches, VMware ESX, Network Security, VoIP, Firewalls, Network Administration, Wireless Networking, System Administration, Routers, Blackberry, Mobile Device Management
Education
Colorado Technical University 2013 — 2016
Bachelor of Science (BS) Information Technology, Computer Programming, A
Salt Lake Community College 1994 — 1998
Hillcrest High School 1990 — 1993
Diploma, Electonics & Computer Science
Marie L. Ferrer's Teleperformance Experience March 2012 - Present
Job Director of Training at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance March 2012 - Present
American Express Learning Network 2001 - March 2012
American Express January 2009 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - March 2003
CA ONE SERVICES January 1999 - January 2003
CA ONE SERVICES January 1999 - January 2003
Education
Capella University 2007 — 2010
MS Edutation:, Training and Performance Improvement
CAPPELLA UNIV ERSITY 1987 — 2010
MS: Edcation, Training & Performance Improvement
Colgate University 1983 — 1987
B.A., Literature / Pre-Medicine
Colgate University
Bachelors of Arts, Literature
Teleperformance March 2012 - Present
American Express Learning Network 2001 - March 2012
American Express January 2009 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - March 2003
CA ONE SERVICES January 1999 - January 2003
CA ONE SERVICES January 1999 - January 2003
Education
Capella University 2007 — 2010
MS Edutation:, Training and Performance Improvement
CAPPELLA UNIV ERSITY 1987 — 2010
MS: Edcation, Training & Performance Improvement
Colgate University 1983 — 1987
B.A., Literature / Pre-Medicine
Colgate University
Bachelors of Arts, Literature
Dawn Locke's Teleperformance Experience August 2013 - April 2015
Job Workforce Management at Teleperformance
Industry Telecommunications
Experience
Teleperformance August 2013 - April 2015
Charter Communications January 2004 - June 2012
Skills
Call Center, Team Leadership, Workforce Management, Customer Satisfaction, Telecommunications, Customer Service
Education
Central Florida Community College 1994 — 1997
Associate of Arts (A.A.), Mathematics, 3.8 GPA
College of Central Florida 1994 — 1997
Associate of Arts (A.A.), Mathematics
Teleperformance August 2013 - April 2015
Charter Communications January 2004 - June 2012
Skills
Call Center, Team Leadership, Workforce Management, Customer Satisfaction, Telecommunications, Customer Service
Education
Central Florida Community College 1994 — 1997
Associate of Arts (A.A.), Mathematics, 3.8 GPA
College of Central Florida 1994 — 1997
Associate of Arts (A.A.), Mathematics
Pamela Boykin's Teleperformance Experience February 2002 - May 2012
Job County Caseworker
Industry Individual & Family Services
Experience
Fayette County Children and youth August 2013 - Present
PartyLite Gifts Ltd. October 2012 - Present
Teleperformance February 2002 - May 2012
Teleperformance, USA October 2010 - January 2011
Behavioral Dynamics INC March 2010 - October 2010
Teleperformance, USA February 2002 - May 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
California University of Pennsylvania 2010 — 2012
Masters, Law and Public Policy
California University of Pennsylvania 2003 — 2005
Bachelor's degree, Criminal Justice
Fayette County Children and youth August 2013 - Present
PartyLite Gifts Ltd. October 2012 - Present
Teleperformance February 2002 - May 2012
Teleperformance, USA October 2010 - January 2011
Behavioral Dynamics INC March 2010 - October 2010
Teleperformance, USA February 2002 - May 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
California University of Pennsylvania 2010 — 2012
Masters, Law and Public Policy
California University of Pennsylvania 2003 — 2005
Bachelor's degree, Criminal Justice
Nick Euton's Teleperformance Experience January 2005 - April 2010
Job Specialist at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance August 2014 - Present
ContactUS Communications April 2012 - January 2014
Teleperformance January 2005 - April 2010
California Pizza Kitchen May 2001 - April 2004
Skills
Relationship Management, Call Center, Leadership, Process Improvement, Customer Experience, Project Management, Team Leadership, Sales, Management, Vendor Management, Networking, Call Centers, Customer Service, CRM, Workforce Management, Operations Management
Education
Columbus State 2001 — 2005
Business, Architecture
Eastland-Fairfield Career and Technical Schools 1999 — 2001
Certificate, Architecture & Construction Management
Nationwide Insurance August 2014 - Present
ContactUS Communications April 2012 - January 2014
Teleperformance January 2005 - April 2010
California Pizza Kitchen May 2001 - April 2004
Skills
Relationship Management, Call Center, Leadership, Process Improvement, Customer Experience, Project Management, Team Leadership, Sales, Management, Vendor Management, Networking, Call Centers, Customer Service, CRM, Workforce Management, Operations Management
Education
Columbus State 2001 — 2005
Business, Architecture
Eastland-Fairfield Career and Technical Schools 1999 — 2001
Certificate, Architecture & Construction Management
Robert J Graham's Teleperformance Experience November 2006 - July 2009
Job Customer Relations at Ecommerce, Inc.
Industry Consumer Services
Experience
Ecommerce, Inc. July 2009 - Present
Teleperformance November 2006 - July 2009
Education
Columbus State Community College 2007 — 2010
N/A, Computer Science
Ecommerce, Inc. July 2009 - Present
Teleperformance November 2006 - July 2009
Education
Columbus State Community College 2007 — 2010
N/A, Computer Science
Emery Ellis's Teleperformance Experience February 2004 - July 2008
Job Senior Technical Service Specialist
Industry Information Technology and Services
Experience
JPMorgan Chase February 2009 - Present
TEKsystems July 2008 - February 2009
Teleperformance February 2004 - July 2008
Education
Central Ohio Technical College
Computer Programming
JPMorgan Chase February 2009 - Present
TEKsystems July 2008 - February 2009
Teleperformance February 2004 - July 2008
Education
Central Ohio Technical College
Computer Programming
Marty Ditello's Teleperformance Experience June 2001 - Present
Job Director of Training and Development
Industry Telecommunications
Experience
Teleperformance June 2001 - Present
Columbus Preparatory Academy February 2014 - Present
Columbus Arts and Technology Academy February 2014 - Present
Skills
Six Sigma Green Belt, Call Centers, Contact Centers, Customer Experience, BPO, Call Center Development, Avaya, Telemarketing, Outsourcing, Customer Satisfaction, IEX, Contact Center..., COPC, Service Delivery
Education
Columbus State 2005 — 2008
Westland High School 1997 — 2001
Teleperformance June 2001 - Present
Columbus Preparatory Academy February 2014 - Present
Columbus Arts and Technology Academy February 2014 - Present
Skills
Six Sigma Green Belt, Call Centers, Contact Centers, Customer Experience, BPO, Call Center Development, Avaya, Telemarketing, Outsourcing, Customer Satisfaction, IEX, Contact Center..., COPC, Service Delivery
Education
Columbus State 2005 — 2008
Westland High School 1997 — 2001
Rico Teague's Teleperformance Experience August 2000 - April 2006
Job Helpdesk at OmniCare
Industry Information Technology and Services
Experience
OmniCare January 2006 - Present
Teleperformance August 2000 - April 2006
Skills
Leadership, Customer Service, Software Documentation, Microsoft Excel, Outlook, Project Management, Active Directory, Help Desk Support
Education
ITT Technical Institute 2005 — 2008
Associate of Applied Science, Computer Network Systems
Capital University 1999 — 2003
Bachelor of Applied Science , Computer and Information Sciences and Support Services
OmniCare January 2006 - Present
Teleperformance August 2000 - April 2006
Skills
Leadership, Customer Service, Software Documentation, Microsoft Excel, Outlook, Project Management, Active Directory, Help Desk Support
Education
ITT Technical Institute 2005 — 2008
Associate of Applied Science, Computer Network Systems
Capital University 1999 — 2003
Bachelor of Applied Science , Computer and Information Sciences and Support Services
Alex Lyle's Teleperformance Experience January 2004 - February 2005
Job Sr. Accountant at AT&T Mobility
Industry Information Technology and Services
Experience
AT&T Pioneers January 2011 - December 2014
AT&T Mobility November 2008 - July 2013
SBC Internet Services August 2007 - October 2008
Comforce October 2006 - August 2007
Endeavor Telecom June 2006 - October 2006
BellSouth Telecommunications June 2005 - April 2006
ettain group February 2005 - June 2005
Teleperformance January 2004 - February 2005
Skills
Telecommunications, Access, Process Improvement, Data Analysis, SharePoint, Budgets, Management, Microsoft Excel, Call Centers, Outsourcing, Troubleshooting, Integration, Research, Problem Analysis, Financial Analysis, Financial Reporting, Financial Modeling, Critical Thinking, Coaching, Program Management, Networking, Data Organization, Budget Management, Budget Analysis, Budgeting, Complex Problem Solving, Business Objects
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2012
BBA, Finance, 3.64
Columbia International University 2002 — 2005
MA, Theological Studies, 3.6
The University of Georgia 1995 — 1999
AB, History, Religion
Mariette High School 1991 — 1995
AT&T Pioneers January 2011 - December 2014
AT&T Mobility November 2008 - July 2013
SBC Internet Services August 2007 - October 2008
Comforce October 2006 - August 2007
Endeavor Telecom June 2006 - October 2006
BellSouth Telecommunications June 2005 - April 2006
ettain group February 2005 - June 2005
Teleperformance January 2004 - February 2005
Skills
Telecommunications, Access, Process Improvement, Data Analysis, SharePoint, Budgets, Management, Microsoft Excel, Call Centers, Outsourcing, Troubleshooting, Integration, Research, Problem Analysis, Financial Analysis, Financial Reporting, Financial Modeling, Critical Thinking, Coaching, Program Management, Networking, Data Organization, Budget Management, Budget Analysis, Budgeting, Complex Problem Solving, Business Objects
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2012
BBA, Finance, 3.64
Columbia International University 2002 — 2005
MA, Theological Studies, 3.6
The University of Georgia 1995 — 1999
AB, History, Religion
Mariette High School 1991 — 1995
Teresa Mertl's Teleperformance Experience February 2014 - Present
Job Customer Care Specialist at WORKING sOLUTIONS
Industry Retail
Experience
Walmart February 2014 - Present
Teleperformance February 2014 - Present
WORKING SOLUTIONS February 2011 - Present
K-Mart February 2003 - March 2009
Skills
E-commerce, HTML, Microsoft Office, Leadership, Customer Satisfaction, Microsoft Excel, Training, Customer Service, Team Leadership, Process Improvement, Sales, PowerPoint, Team Building
Education
College of DuPage 1981 — 1982
There was a family situation that caused me to discountinue my education and get a job, Business, Management Major/ Minor in graphic arts, 3.4 GPA
Walmart February 2014 - Present
Teleperformance February 2014 - Present
WORKING SOLUTIONS February 2011 - Present
K-Mart February 2003 - March 2009
Skills
E-commerce, HTML, Microsoft Office, Leadership, Customer Satisfaction, Microsoft Excel, Training, Customer Service, Team Leadership, Process Improvement, Sales, PowerPoint, Team Building
Education
College of DuPage 1981 — 1982
There was a family situation that caused me to discountinue my education and get a job, Business, Management Major/ Minor in graphic arts, 3.4 GPA
Alex Porreca's Teleperformance Experience August 2005 - February 2008
Job Senior Analyst at Cardinal Health
Industry Hospital & Health Care
Experience
Cardinal Health February 2008 - Present
Teleperformance August 2005 - February 2008
Skills
Process Improvement, Security, Visio, Troubleshooting, Call Center, Training, SharePoint, Quality Assurance, Access, Computer Hardware, Customer Service, Vendor Management, Team Leadership, Software Documentation, Databases, Analysis, Windows, Technical Support, Business Analysis, Data Analysis, Time Management
Education
Franklin University 2010 — 2011
Bachelor's degree, Applied Management, Summa Cum Laude
Columbus State Community College 2002 — 2004
Associates of Applied Science in Law Enforcement, Law Enforcement
Cardinal Health February 2008 - Present
Teleperformance August 2005 - February 2008
Skills
Process Improvement, Security, Visio, Troubleshooting, Call Center, Training, SharePoint, Quality Assurance, Access, Computer Hardware, Customer Service, Vendor Management, Team Leadership, Software Documentation, Databases, Analysis, Windows, Technical Support, Business Analysis, Data Analysis, Time Management
Education
Franklin University 2010 — 2011
Bachelor's degree, Applied Management, Summa Cum Laude
Columbus State Community College 2002 — 2004
Associates of Applied Science in Law Enforcement, Law Enforcement
Adolphius Huff's Teleperformance Experience April 2012 - September 2013
Job Web Development and Social Media Intern at Community Computer Alliance
Industry Information Technology and Services
Experience
ADOT MEDIA February 2013 - Present
Community Computer Alliance August 2013 - January 2014
Teleperformance April 2012 - September 2013
Twisted Nails Piercing Tattoo January 2008 - August 2011
Unique Designs June 2005 - August 2007
University of Cincinnati August 2002 - February 2003
Skills
HTML, CSS, JavaScript, Social Media, PHP, WordPress, HTML 5, CSS3, jQuery, Microsoft Office, Brand Development, Social Media Marketing, Social Media Consulting, Front-end
Education
Columbus State 2010 — 2013
Associate's Degree
University of Cincinnati 1999 — 2007
ADOT MEDIA February 2013 - Present
Community Computer Alliance August 2013 - January 2014
Teleperformance April 2012 - September 2013
Twisted Nails Piercing Tattoo January 2008 - August 2011
Unique Designs June 2005 - August 2007
University of Cincinnati August 2002 - February 2003
Skills
HTML, CSS, JavaScript, Social Media, PHP, WordPress, HTML 5, CSS3, jQuery, Microsoft Office, Brand Development, Social Media Marketing, Social Media Consulting, Front-end
Education
Columbus State 2010 — 2013
Associate's Degree
University of Cincinnati 1999 — 2007
Hope E. Moore's Teleperformance Experience June 2008 - September 2008
Job Instructional Technologist II at Ohio University
Industry E-Learning
Experience
Ohio University December 2013 - Present
Franklin County Board of Elections April 2013 - May 2014
Columbus State Community College January 2010 - December 2013
Applied Performance Technologies August 2010 - April 2012
US Census Bureau March 2010 - August 2010
Best Buy Mobile June 2009 - March 2010
WBNS-TV April 2009 - June 2009
The Ohio State University March 2008 - March 2009
Teleperformance June 2008 - September 2008
RepNation May 2007 - February 2008
Skills
Editing, Photography, InDesign, Video Editing, Photoshop, Microsoft Office, Creative Writing, Journalism, Social Media, Social Networking, Customer Service, Web Design, Video, CSS, PowerPoint, Adobe Creative Suite, Web Development, Blogging, Digital Media, Newspapers, Social Media Marketing, Dreamweaver, Event Planning, WordPress, CMS, HTML, Mac, Newsletters, Technical Support, Video Production, Copy Editing, Illustrator, Web Content Management, AP Style, Blackboard Learn, Curriculum Design, News Writing, Newspaper Design, Quality Assurance, Database Design, Java, JavaScript, Learning Management..., LMS, Microsoft SQL Server, Office Administration, PHP, Public Broadcasting, Quality Matters, Visual Basic
Education
The Ohio State University 2007 — 2009
B.A., Journalism
Columbus State Community College 2004 — 2006
A.A.S, Interactive Multimedia Technology: Digital Audio/Video Production Major
Columbus State Community College 2002 — 2004
A.A.S., Interactive Multimedia Technology
Columbus State Community College 2013 — 2014
Certificate, Computer Information Technology: Software Developer Track
Ohio University December 2013 - Present
Franklin County Board of Elections April 2013 - May 2014
Columbus State Community College January 2010 - December 2013
Applied Performance Technologies August 2010 - April 2012
US Census Bureau March 2010 - August 2010
Best Buy Mobile June 2009 - March 2010
WBNS-TV April 2009 - June 2009
The Ohio State University March 2008 - March 2009
Teleperformance June 2008 - September 2008
RepNation May 2007 - February 2008
Skills
Editing, Photography, InDesign, Video Editing, Photoshop, Microsoft Office, Creative Writing, Journalism, Social Media, Social Networking, Customer Service, Web Design, Video, CSS, PowerPoint, Adobe Creative Suite, Web Development, Blogging, Digital Media, Newspapers, Social Media Marketing, Dreamweaver, Event Planning, WordPress, CMS, HTML, Mac, Newsletters, Technical Support, Video Production, Copy Editing, Illustrator, Web Content Management, AP Style, Blackboard Learn, Curriculum Design, News Writing, Newspaper Design, Quality Assurance, Database Design, Java, JavaScript, Learning Management..., LMS, Microsoft SQL Server, Office Administration, PHP, Public Broadcasting, Quality Matters, Visual Basic
Education
The Ohio State University 2007 — 2009
B.A., Journalism
Columbus State Community College 2004 — 2006
A.A.S, Interactive Multimedia Technology: Digital Audio/Video Production Major
Columbus State Community College 2002 — 2004
A.A.S., Interactive Multimedia Technology
Columbus State Community College 2013 — 2014
Certificate, Computer Information Technology: Software Developer Track
Tom Northrup's Teleperformance Experience March 2001 - August 2001
Job Senior Analyst, ITIL v3, A+, Network +
Industry Financial Services
Experience
Nationwide Financial January 2003 - Present
American Office Systems August 2001 - December 2002
Teleperformance March 2001 - August 2001
Skills
Customer Service, Financial Planning, Customer Relations, Microsoft Office, PowerPoint, Excel, Investments, Word, Windows, Annuities, Process Improvement, Sales Support, Change Management, Insurance, Business Process..., Financial Analysis, Networking, Security, ITIL, Strategic Financial..., Sales Operations, Business Analysis
Education
Ohio Christian University 2009 — 2012
Pima Community College 2006 — 2007
Project Management
Niagara University 1993 — 1998
Bachelor's of Science, Education
Columbus State
Network Administrator, Information Technology
Nationwide Financial January 2003 - Present
American Office Systems August 2001 - December 2002
Teleperformance March 2001 - August 2001
Skills
Customer Service, Financial Planning, Customer Relations, Microsoft Office, PowerPoint, Excel, Investments, Word, Windows, Annuities, Process Improvement, Sales Support, Change Management, Insurance, Business Process..., Financial Analysis, Networking, Security, ITIL, Strategic Financial..., Sales Operations, Business Analysis
Education
Ohio Christian University 2009 — 2012
Pima Community College 2006 — 2007
Project Management
Niagara University 1993 — 1998
Bachelor's of Science, Education
Columbus State
Network Administrator, Information Technology
Amandeep Singh PMP®, MBA's Teleperformance Experience January 2009 - August 2009
Job Strategic Project Management Consultant ✪ Business Analyst ✪ Change Manager ✪ Agile I Scrum Fancier ✪ PMP Coach
Industry Information Technology and Services
Experience
Sears Canada April 2015 - Present
Project Management Institute May 2015 - Present
Project Management Institute January 2015 - Present
RBC August 2014 - April 2015
Rabbiam Consulting January 2014 - August 2014
Ericsson January 2012 - December 2013
Sprint March 2010 - December 2011
Huawei Technologies September 2009 - March 2010
Teleperformance January 2009 - August 2009
QUANTMQannect May 2008 - August 2008
Skills
2G, Business Process..., LTE, Project Planning, IT Service Management, Project Management, MS Project, Six Sigma, Project Delivery, Integration, Microsoft Project, PMO, Risk Management, SDLC, Business Analysis, Procurement, Cost Management, Business Planning, Visio, SharePoint, Process Improvement, PMP, Requirements Analysis, Software Project..., CMMI, Primavera P6, ITIL Certified, ISO 27001, Lean Management, International Project..., Preparing Business Cases, Process Management, Managed Services, IT Audit, Quality Auditing, Process Consulting, Wireless Networking, Information Security..., Pre-sales, Routing Protocols, IP, TCP/IP protocols, RFP Design, RFI, BOQ, SQL, Microsoft Excel, Data Analysis, Databases, Leadership
Education
Centennial College
Master's Degree, Project Management, 4.3/4.5 (GPA)
Guru Nanak Dev University
Master of Business Administration (M.B.A.), Finance, General
Guru Gobind Singh Indraprastha University
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Sears Canada April 2015 - Present
Project Management Institute May 2015 - Present
Project Management Institute January 2015 - Present
RBC August 2014 - April 2015
Rabbiam Consulting January 2014 - August 2014
Ericsson January 2012 - December 2013
Sprint March 2010 - December 2011
Huawei Technologies September 2009 - March 2010
Teleperformance January 2009 - August 2009
QUANTMQannect May 2008 - August 2008
Skills
2G, Business Process..., LTE, Project Planning, IT Service Management, Project Management, MS Project, Six Sigma, Project Delivery, Integration, Microsoft Project, PMO, Risk Management, SDLC, Business Analysis, Procurement, Cost Management, Business Planning, Visio, SharePoint, Process Improvement, PMP, Requirements Analysis, Software Project..., CMMI, Primavera P6, ITIL Certified, ISO 27001, Lean Management, International Project..., Preparing Business Cases, Process Management, Managed Services, IT Audit, Quality Auditing, Process Consulting, Wireless Networking, Information Security..., Pre-sales, Routing Protocols, IP, TCP/IP protocols, RFP Design, RFI, BOQ, SQL, Microsoft Excel, Data Analysis, Databases, Leadership
Education
Centennial College
Master's Degree, Project Management, 4.3/4.5 (GPA)
Guru Nanak Dev University
Master of Business Administration (M.B.A.), Finance, General
Guru Gobind Singh Indraprastha University
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Trevor Sinclair's Teleperformance Experience 2003 - 2005
Job Scheduling Team Leader at Canadian Wireless Bell Mobility
Industry Banking
Experience
Canadian Wireless - Bell Mobility May 2012 - Present
Canadian Wireless - Bell Mobility 2012 - 2013
Bank of Montreal 2007 - 2011
NetworkOmni 2005 - 2007
Teleperformance 2003 - 2005
Percepta 1998 - 2002
Skills
Forecasting, Databases, Workforce Management, Call Center, Process Improvement, Customer Service, Process Scheduler, Operations Management, Business Analysis, Analysis, Project Planning, Team Leadership, Project Management, Microsoft Excel, Change Management
Education
Ryerson University 2003 — 2005
Information Technology
Centennial College 1996 — 1998
Marketing
Canadian Wireless - Bell Mobility May 2012 - Present
Canadian Wireless - Bell Mobility 2012 - 2013
Bank of Montreal 2007 - 2011
NetworkOmni 2005 - 2007
Teleperformance 2003 - 2005
Percepta 1998 - 2002
Skills
Forecasting, Databases, Workforce Management, Call Center, Process Improvement, Customer Service, Process Scheduler, Operations Management, Business Analysis, Analysis, Project Planning, Team Leadership, Project Management, Microsoft Excel, Change Management
Education
Ryerson University 2003 — 2005
Information Technology
Centennial College 1996 — 1998
Marketing
sharmon woods's Teleperformance Experience April 2013 - Present
Job Founder/Chief Managing Consultant at Synergetic Financial Services
Industry Financial Services
Experience
Synergetic Financial Services April 2014 - Present
Teleperformance April 2013 - Present
Sensual Bath Scentsations May 2000 - Present
The Warranty Group November 2010 - July 2011
Kaplan University May 2009 - July 2009
americall group 2007 - 2008
Skills
Call Center, Customer Service, Troubleshooting, Microsoft Office, Microsoft Excel, Sales, Telecommunications, Microsoft Word, Leadership, PowerPoint, Data Entry, Photoshop, Networking, Hands-on Training, Help Desk Support, Recruiting, Technical Support, Social Media, Customer Satisfaction, Team Building, Quality Assurance, Call Centers, Public Speaking
Education
Columbia College Chicago 1985 — 1989
Radio/TV
Roosevelt High 1980 — 1984
Diploma, Fine/Studio Arts, General
Synergetic Financial Services April 2014 - Present
Teleperformance April 2013 - Present
Sensual Bath Scentsations May 2000 - Present
The Warranty Group November 2010 - July 2011
Kaplan University May 2009 - July 2009
americall group 2007 - 2008
Skills
Call Center, Customer Service, Troubleshooting, Microsoft Office, Microsoft Excel, Sales, Telecommunications, Microsoft Word, Leadership, PowerPoint, Data Entry, Photoshop, Networking, Hands-on Training, Help Desk Support, Recruiting, Technical Support, Social Media, Customer Satisfaction, Team Building, Quality Assurance, Call Centers, Public Speaking
Education
Columbia College Chicago 1985 — 1989
Radio/TV
Roosevelt High 1980 — 1984
Diploma, Fine/Studio Arts, General
Michael P Letner's Teleperformance Experience February 2005 - December 2007
Job Computer Programming AAS CIS
Industry Computer Software
Experience
PCM May 2012 - April 2013
JPMorgan Chase August 2011 - October 2011
JPMorgan Chase March 2011 - May 2011
SmartSource August 2010 - December 2010
JPMorgan Chase April 2010 - September 2010
JPMorgan Chase September 2009 - October 2009
JPMorgan Chase January 2008 - March 2009
Teleperformance February 2005 - December 2007
Skills
Computer Programmer, Windows 7, Customer Service, HTML5, CSS, Visual Basic, Visual Studio, Networking, Microsoft Office, HTML 5
Education
Capella University 2011 — 2015
Bachelors of Science, Software Architecture
Kaplan University Online 2007 — 2009
Associate of Applied Science, Computer Programming
Kaplan University
Associate of Applied Science, Computer Information Systems; Programming
Capella University
Bachelor of Science, Information Technology; Software Architecture
PCM May 2012 - April 2013
JPMorgan Chase August 2011 - October 2011
JPMorgan Chase March 2011 - May 2011
SmartSource August 2010 - December 2010
JPMorgan Chase April 2010 - September 2010
JPMorgan Chase September 2009 - October 2009
JPMorgan Chase January 2008 - March 2009
Teleperformance February 2005 - December 2007
Skills
Computer Programmer, Windows 7, Customer Service, HTML5, CSS, Visual Basic, Visual Studio, Networking, Microsoft Office, HTML 5
Education
Capella University 2011 — 2015
Bachelors of Science, Software Architecture
Kaplan University Online 2007 — 2009
Associate of Applied Science, Computer Programming
Kaplan University
Associate of Applied Science, Computer Information Systems; Programming
Capella University
Bachelor of Science, Information Technology; Software Architecture
Karrie Blevins's Teleperformance Experience May 2008 - April 2009
Job Litigation Paralegal
Industry Legal Services
Experience
Marble Works Studio January 2014 - Present
Luper Neidenthal & Logan January 2013 - October 2014
Manley Deas Kochalski, LLC December 2009 - January 2013
Kirkland's Home April 2009 - December 2009
Teleperformance May 2008 - April 2009
GLBT Resource Center of Michiana 2007 - 2009
Madison Center, Inc. 2006 - 2008
GLBT Resource Center of Michiana 2004 - 2007
Cardinal Services 2003 - 2006
Woodwind & Brasswind February 2001 - August 2003
Skills
Microsoft Office, Westlaw, E-file, Legal Research, real property, Civil Litigation, Mediation, Legal Writing, HTML, Outlook, Document Management, Corporate Law, Hearings, Notary Public, Photography, Courts, Litigation, Research
Education
Capital University Law School 2009 — 2010
Certificate
Indiana University South Bend 2002 — 2006
Bachelor of Arts
Marble Works Studio January 2014 - Present
Luper Neidenthal & Logan January 2013 - October 2014
Manley Deas Kochalski, LLC December 2009 - January 2013
Kirkland's Home April 2009 - December 2009
Teleperformance May 2008 - April 2009
GLBT Resource Center of Michiana 2007 - 2009
Madison Center, Inc. 2006 - 2008
GLBT Resource Center of Michiana 2004 - 2007
Cardinal Services 2003 - 2006
Woodwind & Brasswind February 2001 - August 2003
Skills
Microsoft Office, Westlaw, E-file, Legal Research, real property, Civil Litigation, Mediation, Legal Writing, HTML, Outlook, Document Management, Corporate Law, Hearings, Notary Public, Photography, Courts, Litigation, Research
Education
Capital University Law School 2009 — 2010
Certificate
Indiana University South Bend 2002 — 2006
Bachelor of Arts
Gordon Bergevin's Teleperformance Experience June 2006 - December 2006
Job Account Manager at QS
Industry Computer Hardware
Experience
QS October 2014 - Present
Memory Experts International April 2008 - September 2014
Memory Experts International January 2007 - March 2008
Teleperformance June 2006 - December 2006
Les Amusement Pinocchio December 2004 - December 2005
Dorfin Inc. May 2002 - February 2004
Dorfin Inc. June 2000 - October 2000
Skills
Solution Selling, Sales, New Business Development, Account Management, Key Account Management, Team Leadership, B2B, Cold Calling, Direct Sales, Program Management, Customer Service, Management, Sales Process, SaaS, Enterprise Software, Sales Management, Sales Operations
Education
Dale Carnegie Training 2012 — 2012
Skills for Success
CEGEP - John Abbott College 2001 — 2002
QS October 2014 - Present
Memory Experts International April 2008 - September 2014
Memory Experts International January 2007 - March 2008
Teleperformance June 2006 - December 2006
Les Amusement Pinocchio December 2004 - December 2005
Dorfin Inc. May 2002 - February 2004
Dorfin Inc. June 2000 - October 2000
Skills
Solution Selling, Sales, New Business Development, Account Management, Key Account Management, Team Leadership, B2B, Cold Calling, Direct Sales, Program Management, Customer Service, Management, Sales Process, SaaS, Enterprise Software, Sales Management, Sales Operations
Education
Dale Carnegie Training 2012 — 2012
Skills for Success
CEGEP - John Abbott College 2001 — 2002
CoreyLee Hassell's Teleperformance Experience March 2009 - May 2009
Job Pilot at New Flyers Association
Industry Airlines/Aviation
Experience
New Flyers Association September 2011 - Present
IBEW Local #683 October 2010 - November 2011
Teleperformance March 2009 - May 2009
Skills
Aviation, Flight Planning, Aircraft Management, Aircraft Maintenance, CFI, Commercial Aviation, Flights, Flight Safety, Piloting, Flight Training, Type Rating, Civil Aviation, Airports, Airworthiness, Airplane
Education
Columbus State 2012 — 2014
Aviation Maintenance Technology, Aviation
Whitehall Yearling HS 2001 — 2005
Diploma, N/A
New Flyers Association September 2011 - Present
IBEW Local #683 October 2010 - November 2011
Teleperformance March 2009 - May 2009
Skills
Aviation, Flight Planning, Aircraft Management, Aircraft Maintenance, CFI, Commercial Aviation, Flights, Flight Safety, Piloting, Flight Training, Type Rating, Civil Aviation, Airports, Airworthiness, Airplane
Education
Columbus State 2012 — 2014
Aviation Maintenance Technology, Aviation
Whitehall Yearling HS 2001 — 2005
Diploma, N/A
Blake Winters's Teleperformance Experience September 2007 - February 2010
Job Painter
Industry Automotive
Experience
Teleperformance September 2007 - February 2010
Education
Columbia College Chicago 1997 — 2002
BA, Illustration
Teleperformance September 2007 - February 2010
Education
Columbia College Chicago 1997 — 2002
BA, Illustration
Rachel Zelazny's Teleperformance Experience Field Market Rep141 WorldwideMay 2005 - May 2007
Job American Express Customer Care Proffessional at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance Field Market Rep141 WorldwideMay 2005 - May 2007
Education
Columbus State Community College 2006 — 2010
Business
Teleperformance Field Market Rep141 WorldwideMay 2005 - May 2007
Education
Columbus State Community College 2006 — 2010
Business
Julie Boatright's Teleperformance Experience July 2008 - September 2008
Job Consumer Services Professional
Industry Consumer Services
Experience
West Corporation July 2008 - April 2009
Teleperformance July 2008 - September 2008
West Corporation March 2007 - June 2008
Skills
Customer Service, Training, Leadership
Education
Columbia Basin College 2006 — 2006
No, Nursing
West Corporation July 2008 - April 2009
Teleperformance July 2008 - September 2008
West Corporation March 2007 - June 2008
Skills
Customer Service, Training, Leadership
Education
Columbia Basin College 2006 — 2006
No, Nursing
Annie N. Edie's Teleperformance Experience November 2010 - February 2011
Job Business Analyst/Loan at Shaw Communications
Industry Telecommunications
Experience
Shaw Communications Inc March 2014 - Present
Shaw Communications Inc July 2012 - Present
Shaw Communications Inc November 2011 - June 2012
Shaw Communications Inc March 2011 - November 2011
Teleperformance November 2010 - February 2011
Teleperformance Canada May 2010 - November 2010
Kosan Crisplant A/S September 2007 - September 2009
Skills
Business Analysis, Project Management, Marketing, Customer Retention, Sales Management, Customer Service, Microsoft Office, Business Communications, Problem Solving, Flexibility, Result Oriented, Business Planning, Interpersonal Skill, Marketing Communications, Call Centers, Analysis, CRM, Sales, Budgets, PowerPoint, Research, Microsoft Excel, Microsoft Word
Education
Mount Royal University, Calgary Alberta Canada. 2013 — 2014
Business Analysis Certificate, Business Analysis
Calgary Immigrant Education Society 2013 — 2013
Employment Skills Training Certificate, Business Communications and Computer training.
Chartered Institute of Marketing 2007 — 2009
Professional Diploma in Marketing, Marketing
University Of Buea 2000 — 2003
B.Sc, Management
Shaw Communications Inc March 2014 - Present
Shaw Communications Inc July 2012 - Present
Shaw Communications Inc November 2011 - June 2012
Shaw Communications Inc March 2011 - November 2011
Teleperformance November 2010 - February 2011
Teleperformance Canada May 2010 - November 2010
Kosan Crisplant A/S September 2007 - September 2009
Skills
Business Analysis, Project Management, Marketing, Customer Retention, Sales Management, Customer Service, Microsoft Office, Business Communications, Problem Solving, Flexibility, Result Oriented, Business Planning, Interpersonal Skill, Marketing Communications, Call Centers, Analysis, CRM, Sales, Budgets, PowerPoint, Research, Microsoft Excel, Microsoft Word
Education
Mount Royal University, Calgary Alberta Canada. 2013 — 2014
Business Analysis Certificate, Business Analysis
Calgary Immigrant Education Society 2013 — 2013
Employment Skills Training Certificate, Business Communications and Computer training.
Chartered Institute of Marketing 2007 — 2009
Professional Diploma in Marketing, Marketing
University Of Buea 2000 — 2003
B.Sc, Management
Ashley Alonso's Teleperformance Experience May 2008 - December 2009
Job Project Coordinator at NPIC
Industry Supermarkets
Experience
NPIC May 2015 - Present
NPIC October 2011 - February 2015
ViewPoint Bank October 2010 - July 2011
Cottonwood Financial June 2009 - October 2010
Teleperformance May 2008 - December 2009
Skills
Sales, Research, Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Leadership, Software Documentation, Retail, Team Leadership, Microsoft Word, Banking, Public Speaking, Customer Satisfaction, Process Improvement, Vendor Management, Trade Shows, Account Management
Education
Columbus State Community College 2002 — 2004
Associate's Degree, General Studies
Collin County Community College
Buisness, Logistics
NPIC May 2015 - Present
NPIC October 2011 - February 2015
ViewPoint Bank October 2010 - July 2011
Cottonwood Financial June 2009 - October 2010
Teleperformance May 2008 - December 2009
Skills
Sales, Research, Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Leadership, Software Documentation, Retail, Team Leadership, Microsoft Word, Banking, Public Speaking, Customer Satisfaction, Process Improvement, Vendor Management, Trade Shows, Account Management
Education
Columbus State Community College 2002 — 2004
Associate's Degree, General Studies
Collin County Community College
Buisness, Logistics
Robert Neymeyer's Teleperformance Experience September 2012 - January 2014
Job Customer Service Professional
Industry Information Technology and Services
Experience
COSI - Center of Science and Industry March 2014 - Present
Teleperformance September 2012 - January 2014
Teksystems June 2011 - December 2011
Safelite AutoGlass September 2009 - April 2010
Capitsl University August 2005 - August 2009
Skills
Microsoft Excel, Microsoft Word, VPN, Cisco Routers, Citrix XenDesktop, Mac OS, Windows 7, Windows 8, Outlook, OWA, HP Service Desk, HP Enterprise Solutions, AS400, Customer Service, Customer Support, Remote Desktop, Access, Active Directory, Business Analysis, Databases, Disaster Recovery, HTML, Help Desk Support, Microsoft Office, SharePoint, System Administration, Troubleshooting, Visio, Windows Server
Education
Columbus State Community College 2015 — 2017
Associate of Applied Science Degree, Sign Language Interpretation and Translation
Capital University 2005 — 2009
Middle Childhood Education
Marion Franklin 2001 — 2005
High School
COSI - Center of Science and Industry March 2014 - Present
Teleperformance September 2012 - January 2014
Teksystems June 2011 - December 2011
Safelite AutoGlass September 2009 - April 2010
Capitsl University August 2005 - August 2009
Skills
Microsoft Excel, Microsoft Word, VPN, Cisco Routers, Citrix XenDesktop, Mac OS, Windows 7, Windows 8, Outlook, OWA, HP Service Desk, HP Enterprise Solutions, AS400, Customer Service, Customer Support, Remote Desktop, Access, Active Directory, Business Analysis, Databases, Disaster Recovery, HTML, Help Desk Support, Microsoft Office, SharePoint, System Administration, Troubleshooting, Visio, Windows Server
Education
Columbus State Community College 2015 — 2017
Associate of Applied Science Degree, Sign Language Interpretation and Translation
Capital University 2005 — 2009
Middle Childhood Education
Marion Franklin 2001 — 2005
High School
Ashley Klensch's Teleperformance Experience June 2013 - Present
Job Technical Support Agent
Industry Telecommunications
Experience
Teleperformance June 2013 - Present
Productions Plus – The Talent Shop April 2003 - Present
Ascent Talent, Model, Promotion Ltd. April 2003 - Present
Spine & Sports Chiropractic March 2012 - June 2013
Panera Bread November 2011 - September 2012
Frisch's Restaurants, Inc. March 2008 - November 2011
Clintonville Community Market February 2003 - June 2003
Skills
Brand Awareness, Product Marketing, Promotions, Adobe Creative Suite, Customer Satisfaction, Advertising, Guerrilla Marketing, Trade Shows, Relationship Marketing, Social Media Marketing, Event Planning, Social Networking, Event Management, Facebook, InDesign, Direct Marketing
Education
Columbus State 2001 — 2011
Associates, Graphic Design
Bellbrook High School 1997 — 2001
High School Diploma, Honor Roll
Teleperformance June 2013 - Present
Productions Plus – The Talent Shop April 2003 - Present
Ascent Talent, Model, Promotion Ltd. April 2003 - Present
Spine & Sports Chiropractic March 2012 - June 2013
Panera Bread November 2011 - September 2012
Frisch's Restaurants, Inc. March 2008 - November 2011
Clintonville Community Market February 2003 - June 2003
Skills
Brand Awareness, Product Marketing, Promotions, Adobe Creative Suite, Customer Satisfaction, Advertising, Guerrilla Marketing, Trade Shows, Relationship Marketing, Social Media Marketing, Event Planning, Social Networking, Event Management, Facebook, InDesign, Direct Marketing
Education
Columbus State 2001 — 2011
Associates, Graphic Design
Bellbrook High School 1997 — 2001
High School Diploma, Honor Roll
Andrea Ingraham's Teleperformance Experience September 2013 - October 2014
Job Customer Service Representative at Dialog Direct
Industry
Experience
Dialog Direct October 2014 - Present
Teleperformance September 2013 - October 2014
McDonald July 2007 - September 2013
Clean Water Action May 2007 - July 2007
Marketing Resource Group June 2005 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Windows
Education
Central Michigan University 2005 — 2011
Bachelor of Applied Arts, Entrepreneurship/Entrepreneurial Studies
Dialog Direct October 2014 - Present
Teleperformance September 2013 - October 2014
McDonald July 2007 - September 2013
Clean Water Action May 2007 - July 2007
Marketing Resource Group June 2005 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Windows
Education
Central Michigan University 2005 — 2011
Bachelor of Applied Arts, Entrepreneurship/Entrepreneurial Studies
Marlon McDowell's Teleperformance Experience May 2009 - November 2009
Job Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
cellaris January 2010 - March 2011
LA Fitness 2011 - 2011
Teleperformance May 2009 - November 2009
Education
Central State University 2003 — 2010
organizational management, Business, Management, Marketing, and Related Support Services, 3.1
cellaris January 2010 - March 2011
LA Fitness 2011 - 2011
Teleperformance May 2009 - November 2009
Education
Central State University 2003 — 2010
organizational management, Business, Management, Marketing, and Related Support Services, 3.1
Shannon Koch's Teleperformance Experience May 2008 - March 2009
Job Customer Service Rep at www.Express.com
Industry Consumer Services
Experience
www.Express.com October 2011 - Present
Teleperformance May 2008 - March 2009
Waffle House August 2007 - August 2008
Skills
Typing, Courteous, Clerical Skills, Telecommunications
Education
Columbus State 2012 — 2014
Associate's degree, Linguistics of ASL and Other Sign Languages
Briggs High School 2003 — 2006
www.Express.com October 2011 - Present
Teleperformance May 2008 - March 2009
Waffle House August 2007 - August 2008
Skills
Typing, Courteous, Clerical Skills, Telecommunications
Education
Columbus State 2012 — 2014
Associate's degree, Linguistics of ASL and Other Sign Languages
Briggs High School 2003 — 2006
Joseph Siebert's Teleperformance Experience December 2007 - May 2008
Job Student at California University of Pennsylvania
Industry Law Enforcement
Experience
The Potomac Advocates May 2012 - Present
The Washingon Center 2012 - 2012
U.S. Military May 2006 - May 2010
Teleperformance December 2007 - May 2008
Little Caesars March 2007 - December 2007
Skills
Communication Skills, Integration, Works well with a team, strong work ethic, Motivated self-starter, Adaptability, Organization
Education
California University of Pennsylvania 2011 — 2013
Bachelor of Science (B.S.), Justice Studies, 3.62
The Potomac Advocates May 2012 - Present
The Washingon Center 2012 - 2012
U.S. Military May 2006 - May 2010
Teleperformance December 2007 - May 2008
Little Caesars March 2007 - December 2007
Skills
Communication Skills, Integration, Works well with a team, strong work ethic, Motivated self-starter, Adaptability, Organization
Education
California University of Pennsylvania 2011 — 2013
Bachelor of Science (B.S.), Justice Studies, 3.62
Nathan Rouke's Teleperformance Experience December 2005 - January 2007
Job Macintosh Engineer
Industry Consumer Electronics
Experience
Forget Computers May 2014 - Present
The MacTutor March 2014 - May 2014
Apple Retail Store February 2009 - March 2014
Apple Retail Store November 2007 - February 2009
Teleperformance December 2005 - January 2007
Skills
Technical Support, Troubleshooting, Remote Troubleshooting, Customer Service, Communication, Apple, Mac OS X, iOS, Macintosh hardware, Macintosh Applications, Photoshop, Illustration, Drawing, Team-oriented, Multi Tasking, Apple Certified, Apple Certified..., Computer Hardware, Mac OS X Server, OS X, iLife, iPhoto
Education
Columbus College of Art & Design 1997 — 2003
Bachelor of Fine Arts (BFA), Illustration
Naritakita High School 1996 — 1997
Forget Computers May 2014 - Present
The MacTutor March 2014 - May 2014
Apple Retail Store February 2009 - March 2014
Apple Retail Store November 2007 - February 2009
Teleperformance December 2005 - January 2007
Skills
Technical Support, Troubleshooting, Remote Troubleshooting, Customer Service, Communication, Apple, Mac OS X, iOS, Macintosh hardware, Macintosh Applications, Photoshop, Illustration, Drawing, Team-oriented, Multi Tasking, Apple Certified, Apple Certified..., Computer Hardware, Mac OS X Server, OS X, iLife, iPhoto
Education
Columbus College of Art & Design 1997 — 2003
Bachelor of Fine Arts (BFA), Illustration
Naritakita High School 1996 — 1997
Andreanna Butler's Teleperformance Experience September 2012 - April 2013
Job Clerical Router at Sears Holdings Corporation
Industry Alternative Medicine
Experience
Sears Holdings Corporation November 2013 - Present
Dish Network April 2013 - Present
Teleperformance September 2012 - April 2013
Rallys February 2012 - August 2012
All Star Chiropractic 2012 - 2012
Wendys February 2011 - December 2011
Skills
Stress, Stress Management, Meditation, Public Speaking, Relaxation, Communication, Time Management, Social Skills, Mathematics, Typewriter
Education
Columbus State 2012 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Sears Holdings Corporation November 2013 - Present
Dish Network April 2013 - Present
Teleperformance September 2012 - April 2013
Rallys February 2012 - August 2012
All Star Chiropractic 2012 - 2012
Wendys February 2011 - December 2011
Skills
Stress, Stress Management, Meditation, Public Speaking, Relaxation, Communication, Time Management, Social Skills, Mathematics, Typewriter
Education
Columbus State 2012 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Ryan Hazelton's Teleperformance Experience January 2008 - May 2009
Job Furniture Salesman at Homezone Furniture Ltd
Industry Furniture
Experience
Homezone Furniture Ltd February 2012 - Present
Spencer Gifts June 2011 - February 2012
Target July 2010 - April 2011
Teleperformance January 2008 - May 2009
Skills
Sales Commission, Customer Service, Customer Satisfaction, Data Entry, Store Management, High Speed Networks, Internet Troubleshooting, Telecommunications..., Asset Protection, Non-Violent Crisis..., Strategic Sales, Team Building, Team Management, Teamwork, Training, Schedule Writing, Inventory Analysis, Upkeep, Organization
Education
Coffeyville Community College
Theatre/Theater
Homezone Furniture Ltd February 2012 - Present
Spencer Gifts June 2011 - February 2012
Target July 2010 - April 2011
Teleperformance January 2008 - May 2009
Skills
Sales Commission, Customer Service, Customer Satisfaction, Data Entry, Store Management, High Speed Networks, Internet Troubleshooting, Telecommunications..., Asset Protection, Non-Violent Crisis..., Strategic Sales, Team Building, Team Management, Teamwork, Training, Schedule Writing, Inventory Analysis, Upkeep, Organization
Education
Coffeyville Community College
Theatre/Theater
Diana Manuel's Teleperformance Experience April 2013 - March 2014
Job
Industry Consumer Services
Experience
Teleperformance April 2013 - March 2014
Family Social Service Administration January 2012 - December 2012
Cash Net USA June 2007 - May 2011
Skills
Customer Service..., Collections, Account Management, Administrative..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Data Entry, PowerPoint, Call Centers, Telephone Skills, Sales
Education
Calumet College of Saint Joseph 2013 — 2015
High School, Business Administration and Management, General
Teleperformance April 2013 - March 2014
Family Social Service Administration January 2012 - December 2012
Cash Net USA June 2007 - May 2011
Skills
Customer Service..., Collections, Account Management, Administrative..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Data Entry, PowerPoint, Call Centers, Telephone Skills, Sales
Education
Calumet College of Saint Joseph 2013 — 2015
High School, Business Administration and Management, General
Crystal McCarty's Teleperformance Experience October 2006 - May 2010
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
Nexday Logistics August 2010 - May 2013
Teleperformance October 2006 - May 2010
Skills
Logistics, Office Management, Shipping, Data Entry, Outlook, Invoicing, Transportation, Freight Forwarding, Administrative...
Education
College of Southern Idaho 2002 — 2003
Declo High School 1993 — 1997
Nexday Logistics August 2010 - May 2013
Teleperformance October 2006 - May 2010
Skills
Logistics, Office Management, Shipping, Data Entry, Outlook, Invoicing, Transportation, Freight Forwarding, Administrative...
Education
College of Southern Idaho 2002 — 2003
Declo High School 1993 — 1997
Day'sha McCoy's Teleperformance Experience December 2011 - August 2012
Job house keeping at Diley ridge medical center
Industry Environmental Services
Experience
Diley ridge medical center September 2011 - Present
Teleperformance December 2011 - August 2012
Popeyes Louisiana Kitchen June 2008 - August 2010
Meijer June 2006 - September 2006
Education
Clark State Community College 2012 — 2015
still attending, Registered Nursing/Registered Nurse
licking heights highschool 2008 — 2010
Diploma, General Studies
Diley ridge medical center September 2011 - Present
Teleperformance December 2011 - August 2012
Popeyes Louisiana Kitchen June 2008 - August 2010
Meijer June 2006 - September 2006
Education
Clark State Community College 2012 — 2015
still attending, Registered Nursing/Registered Nurse
licking heights highschool 2008 — 2010
Diploma, General Studies
Eric Byrd's Teleperformance Experience June 2012 - May 2013
Job Driver at Oberer's Flowers
Industry Transportation/Trucking/Railroad
Experience
Oberer's Flowers October 2013 - Present
Here to There Movers May 2013 - October 2013
Teleperformance June 2012 - May 2013
Towne Park April 2007 - July 2012
Skills
Customer Service, Technical Support, Data Entry, Transportation
Education
Columbus State 2006 — 2007
University of Toledo 2005 — 2006
Oberer's Flowers October 2013 - Present
Here to There Movers May 2013 - October 2013
Teleperformance June 2012 - May 2013
Towne Park April 2007 - July 2012
Skills
Customer Service, Technical Support, Data Entry, Transportation
Education
Columbus State 2006 — 2007
University of Toledo 2005 — 2006
Sadie Owens's Teleperformance Experience October 2013 - January 2014
Job Shipping Agent at Columbia Engineered Rubber
Industry Automotive
Experience
Columbia August 2014 - Present
Teleperformance October 2013 - January 2014
MedLab Pathology January 2013 - October 2013
MEDLAB February 2012 - October 2013
Skills
Customer Service, Microsoft Word, Healthcare, Data Entry, Coaching, Time Management, Project Management, PowerPoint, Teamwork, Teaching, Team Leadership, Strategic Planning, Process Improvement, Microsoft Excel, Team Building, Customer Satisfaction, Healthcare Information..., Leadership
Education
Sinclair Community College
Emergency Medical Technology/Technician (EMT Paramedic)
Cincinnati State Technical and Community College
Wright State University
Columbia August 2014 - Present
Teleperformance October 2013 - January 2014
MedLab Pathology January 2013 - October 2013
MEDLAB February 2012 - October 2013
Skills
Customer Service, Microsoft Word, Healthcare, Data Entry, Coaching, Time Management, Project Management, PowerPoint, Teamwork, Teaching, Team Leadership, Strategic Planning, Process Improvement, Microsoft Excel, Team Building, Customer Satisfaction, Healthcare Information..., Leadership
Education
Sinclair Community College
Emergency Medical Technology/Technician (EMT Paramedic)
Cincinnati State Technical and Community College
Wright State University
Dee Ealy's Teleperformance Experience May 2013 - April 2014
Job at
Industry Outsourcing/Offshoring
Experience
Grant Medical Center October 2013 - Present
Teleperformance May 2013 - April 2014
McDonald's Corporation July 2011 - December 2012
Education
Columbus State Community College 2013 — 2016
Psychology
Bowling Green State University 2012 — 2013
Psychology
Columbus downtown High school 2010 — 2012
Africentric early college 2009 — 2012
Grant Medical Center October 2013 - Present
Teleperformance May 2013 - April 2014
McDonald's Corporation July 2011 - December 2012
Education
Columbus State Community College 2013 — 2016
Psychology
Bowling Green State University 2012 — 2013
Psychology
Columbus downtown High school 2010 — 2012
Africentric early college 2009 — 2012
Ira Jimenez's Teleperformance Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - 2013
United States Marine Corps February 2007 - September 2012
Education
Central Texas College 2008 — 2009
Teleperformance 2012 - 2013
United States Marine Corps February 2007 - September 2012
Education
Central Texas College 2008 — 2009
Elizabeth Pagano's Teleperformance Experience October 2013 - January 2015
Job Office Administrator at Stafford Technology
Industry
Experience
Stafford Technology April 2015 - Present
Switzer & Roy February 2015 - April 2015
Teleperformance October 2013 - January 2015
Michaels Stores, Inc. June 2012 - October 2013
Michaels Stores, Inc. August 2011 - June 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Budgets, Access, Data Entry, Time Management
Education
Columbus State Community College 2014 — 2019
Accounting
Stafford Technology April 2015 - Present
Switzer & Roy February 2015 - April 2015
Teleperformance October 2013 - January 2015
Michaels Stores, Inc. June 2012 - October 2013
Michaels Stores, Inc. August 2011 - June 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Budgets, Access, Data Entry, Time Management
Education
Columbus State Community College 2014 — 2019
Accounting
Marquita huggins's Teleperformance Experience June 2008 - July 2009
Job parent mentor at incredible mentoring
Industry Mental Health Care
Experience
nami of ohio June 2007 - Present
incredible mentoring January 2007 - Present
Teleperformance June 2008 - July 2009
Education
Columbus State Community College 2008 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, undergraduate
rogers high school
nami of ohio June 2007 - Present
incredible mentoring January 2007 - Present
Teleperformance June 2008 - July 2009
Education
Columbus State Community College 2008 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, undergraduate
rogers high school
Maureen Murdock's Teleperformance Experience February 2009 - September 2009
Job
Industry Recreational Facilities and Services
Experience
United States Department of Defense September 2009 - Present
Teleperformance February 2009 - September 2009
Top Com Inc June 2000 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
South University 2011 — 2015
Criminal Justice/Law Enforcement Administration
City Colleges of Chicago-Malcolm X College 1998 — 2000
Associate of Arts (AA)
United States Department of Defense September 2009 - Present
Teleperformance February 2009 - September 2009
Top Com Inc June 2000 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
South University 2011 — 2015
Criminal Justice/Law Enforcement Administration
City Colleges of Chicago-Malcolm X College 1998 — 2000
Associate of Arts (AA)
Anthony Springer's Teleperformance Experience March 2013 - Present
Job Technical Support Agent at Teleperformance
Industry Outsourcing/Offshoring
Experience
Upward Bound October 2013 - Present
Teleperformance March 2013 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Education
University of Phoenix 2015 — 2017
Bachelor's Degree, Information Technology
Columbus State Community College 2013 — 2014
Associate of Science (A.S.)
The Ohio State University 2010 — 2012
Upward Bound October 2013 - Present
Teleperformance March 2013 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Education
University of Phoenix 2015 — 2017
Bachelor's Degree, Information Technology
Columbus State Community College 2013 — 2014
Associate of Science (A.S.)
The Ohio State University 2010 — 2012
Dee OHara's Teleperformance Experience September 2014 - Present
Job Customer Service Representative at Teleperformance
Industry Information Services
Experience
Teleperformance September 2014 - Present
Safeauto car insurance 2013 - 2014
JP MORGAN October 2002 - July 2010
Skills
Insurance, Customer Support, Property & Casualty..., Health Insurance, General Insurance, Claim, Underwriting, Commercial Insurance, Customer Service, Liability, Casualty, Employee Benefits, Customer service and ..., Receptionist
Education
American Red Cross 2015 — 2015
CPR TRAINING, NURSING
Columbus State Community College 1977 — 1997
Nursing and Pcychology and gerontogy studies, gerontogy, 3.5
CENTRAL HIGH
DIPLOMA, General Studies
Teleperformance September 2014 - Present
Safeauto car insurance 2013 - 2014
JP MORGAN October 2002 - July 2010
Skills
Insurance, Customer Support, Property & Casualty..., Health Insurance, General Insurance, Claim, Underwriting, Commercial Insurance, Customer Service, Liability, Casualty, Employee Benefits, Customer service and ..., Receptionist
Education
American Red Cross 2015 — 2015
CPR TRAINING, NURSING
Columbus State Community College 1977 — 1997
Nursing and Pcychology and gerontogy studies, gerontogy, 3.5
CENTRAL HIGH
DIPLOMA, General Studies
Bryant James's Teleperformance Experience August 2011 - September 2012
Job Information technology professional
Industry Information Technology and Services
Experience
Big Lots corporate September 2014 - Present
Collabera October 2012 - April 2014
Insight Global 2014 - 2014
Teleperformance August 2011 - September 2012
Education
Columbus State Community College 2010 — 2011
Game Development
Big Lots corporate September 2014 - Present
Collabera October 2012 - April 2014
Insight Global 2014 - 2014
Teleperformance August 2011 - September 2012
Education
Columbus State Community College 2010 — 2011
Game Development
Sarah Sprouse's Teleperformance Experience August 2011 - February 2012
Job Student at Columbus State Community College
Industry
Experience
JPMorgan Chase & Co. April 2012 - September 2013
Teleperformance August 2011 - February 2012
Education
Columbus State Community College 2011 — 2015
JPMorgan Chase & Co. April 2012 - September 2013
Teleperformance August 2011 - February 2012
Education
Columbus State Community College 2011 — 2015
Lauren Layton's Teleperformance Experience November 2011 - February 2012
Job Revenue Assurance Analyst at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless CaregiverComfort KeepersJanuary 2012 - July 2014
Teleperformance November 2011 - February 2012
Education
Franklin University 2014 — 2015
Bachelor's Degree, Accounting
Columbus State Community College 2011 — 2014
Associate's Degree, Accounting
Verizon Wireless CaregiverComfort KeepersJanuary 2012 - July 2014
Teleperformance November 2011 - February 2012
Education
Franklin University 2014 — 2015
Bachelor's Degree, Accounting
Columbus State Community College 2011 — 2014
Associate's Degree, Accounting
Connie Gaylord's Teleperformance Experience August 2009 - July 2010
Job Export Processor International Logistics
Industry Logistics and Supply Chain
Experience
Ashland Inc July 2010 - Present
Teleperformance August 2009 - July 2010
Skills
International Logistics, Microsoft Office, Microsoft Word, Process Improvement, Customer Service, Negotiation, Product Development
Education
Columbus State Community College 2012 — 2016
Associate's degree, Logistics, Materials, and Supply Chain Management
Columbus State Community College
Associate's degree, Supply Chain Management, Currently working on Degree
Ashland Inc July 2010 - Present
Teleperformance August 2009 - July 2010
Skills
International Logistics, Microsoft Office, Microsoft Word, Process Improvement, Customer Service, Negotiation, Product Development
Education
Columbus State Community College 2012 — 2016
Associate's degree, Logistics, Materials, and Supply Chain Management
Columbus State Community College
Associate's degree, Supply Chain Management, Currently working on Degree
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento