Teleperformance Company
Industry: Business process outsourcing company
DescriptionTeleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. CEO: Daniel Julien (Oct 2017–) Founder: Daniel Julien Headquarters: Paris, France Subsidiaries: Teleperformance USA, LanguageLine Solutions,
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Teleperformance Employees
Employee
Years
Job
Industry
Michael Higgs Michael Higgs's Teleperformance Experience December 2010 - June 2013
Job CEO/Account Management Coordinator/Customer Interaction Management Specialist
Industry Telecommunications
Experience
Self-employed September 2013 - Present
Teleperformance December 2010 - June 2013
Skills
Management, Project Management, Strategic Planning, Coaching, Computer Proficiency, Customer Service, Team Leadership, Teamwork, Team Building, Marketing, Marketing Strategy, Social Media, Data Analysis, Business Analysis, CRM, Leadership Development, Organizational..., Event Management, Microsoft Technologies, Call Centers, Customer Satisfaction, Customer Experience, Sales, Training, Team Management, Leadership, Process Improvement, Telecommunications, Account Management, Vendor Management, Troubleshooting, Performance Management, Customer Retention, Time Management
Education
Miami Carol City Senior High School 1999 — 2004
High School Diploma
Miami Dade College
Self-employed September 2013 - Present
Teleperformance December 2010 - June 2013
Skills
Management, Project Management, Strategic Planning, Coaching, Computer Proficiency, Customer Service, Team Leadership, Teamwork, Team Building, Marketing, Marketing Strategy, Social Media, Data Analysis, Business Analysis, CRM, Leadership Development, Organizational..., Event Management, Microsoft Technologies, Call Centers, Customer Satisfaction, Customer Experience, Sales, Training, Team Management, Leadership, Process Improvement, Telecommunications, Account Management, Vendor Management, Troubleshooting, Performance Management, Customer Retention, Time Management
Education
Miami Carol City Senior High School 1999 — 2004
High School Diploma
Miami Dade College
Gayla Booth Gayla Booth's Teleperformance Experience July 2014 - April 2015
Job Technical Recruiter at TEKsystems
Industry Staffing and Recruiting
Experience
TEKsystems April 2015 - Present
Teleperformance July 2014 - April 2015
Aegis USA June 2013 - July 2014
Skills
Merchandising, Retail, Retail Sales, Loss Prevention, Cashiering, Customer Service, Sales, Profit, Customer Satisfaction, Interviews, Teamwork, Marketing, Recruiting, Call Centers, Customer Experience, Hiring, Cold Calling, Social Networking, Direct Sales, Human Resources, Leadership, Microsoft Office, Time Management, Public Speaking, Training
Education
Missouri Southern State University 2008 — 2012
Bachelor's Degree, International Business
Missouri Southern State University 2008 — 2012
Bachelor's Degree, Marketing
McDonald County High School 2004 — 2008
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
TEKsystems April 2015 - Present
Teleperformance July 2014 - April 2015
Aegis USA June 2013 - July 2014
Skills
Merchandising, Retail, Retail Sales, Loss Prevention, Cashiering, Customer Service, Sales, Profit, Customer Satisfaction, Interviews, Teamwork, Marketing, Recruiting, Call Centers, Customer Experience, Hiring, Cold Calling, Social Networking, Direct Sales, Human Resources, Leadership, Microsoft Office, Time Management, Public Speaking, Training
Education
Missouri Southern State University 2008 — 2012
Bachelor's Degree, International Business
Missouri Southern State University 2008 — 2012
Bachelor's Degree, Marketing
McDonald County High School 2004 — 2008
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Elizabeth Hester Elizabeth Hester's Teleperformance Experience 2005 - 2008
Job TSR at One Touch Direct
Industry Telecommunications
Experience
One Touch Direct October 2013 - Present
Pen & Palette Imaging LLC February 2008 - June 2008
Teleperformance 2005 - 2008
Skills
Customer Service, Telecommunications, Technical Support, Graphic Design, Customer Satisfaction, TCP/IP, Proficient Typing Skills, Windows Vista, Childcare, Call Centers, BPO, Workforce Management
Education
Marshall University 1997 — 2000
One Touch Direct October 2013 - Present
Pen & Palette Imaging LLC February 2008 - June 2008
Teleperformance 2005 - 2008
Skills
Customer Service, Telecommunications, Technical Support, Graphic Design, Customer Satisfaction, TCP/IP, Proficient Typing Skills, Windows Vista, Childcare, Call Centers, BPO, Workforce Management
Education
Marshall University 1997 — 2000
Jason Zorn Jason Zorn's Teleperformance Experience November 2010 - June 2013
Job Professional Chauffeur at Zorn Group
Industry Transportation/Trucking/Railroad
Experience
Infinity Sales Group, LLC January 2014 - June 2014
Teleperformance November 2010 - June 2013
Palm Beach County October 2010 - November 2010
The Home Depot January 2009 - April 2009
Florida Power & Light May 2008 - July 2008
TeleTech September 2007 - April 2008
Bell Industries February 2007 - August 2007
Springfield Vending Group December 2005 - December 2006
Robert J. Murney Clinic January 2005 - February 2006
Children's Psychology Associates June 2002 - September 2002
Skills
Management, Coaching, Talent Acquisition, Retail, Healthcare, Remodeling, Energy, Vending, Churn Management, Asset Management, Supervisory Experience, Change Management, Service Delivery, Customer Service, Technical Support, Operations Management, Hiring Manager, Call Center, Telecommunications, Mental Health, Information Technology, Call Centers, Training, Leadership, Troubleshooting, Account Management, Vendor Management, Renovation, Customer Experience, Sales, Team Leadership, Process Improvement, Team Management, BPO, Quality Assurance, Workforce Management, Time Management, CRM, Outsourcing, Performance Management, Contact Centers, Onboarding, Customer Retention, Hiring, Cross-functional Team..., Personnel Management, Enterprise Software, Business Process..., Program Management, Employee Training
Education
Nova Southeastern University 1999 — 2002
B.S., Psychology, 3.7
Trinity Preparatory School 1995 — 1999
H.S. Diploma
Infinity Sales Group, LLC January 2014 - June 2014
Teleperformance November 2010 - June 2013
Palm Beach County October 2010 - November 2010
The Home Depot January 2009 - April 2009
Florida Power & Light May 2008 - July 2008
TeleTech September 2007 - April 2008
Bell Industries February 2007 - August 2007
Springfield Vending Group December 2005 - December 2006
Robert J. Murney Clinic January 2005 - February 2006
Children's Psychology Associates June 2002 - September 2002
Skills
Management, Coaching, Talent Acquisition, Retail, Healthcare, Remodeling, Energy, Vending, Churn Management, Asset Management, Supervisory Experience, Change Management, Service Delivery, Customer Service, Technical Support, Operations Management, Hiring Manager, Call Center, Telecommunications, Mental Health, Information Technology, Call Centers, Training, Leadership, Troubleshooting, Account Management, Vendor Management, Renovation, Customer Experience, Sales, Team Leadership, Process Improvement, Team Management, BPO, Quality Assurance, Workforce Management, Time Management, CRM, Outsourcing, Performance Management, Contact Centers, Onboarding, Customer Retention, Hiring, Cross-functional Team..., Personnel Management, Enterprise Software, Business Process..., Program Management, Employee Training
Education
Nova Southeastern University 1999 — 2002
B.S., Psychology, 3.7
Trinity Preparatory School 1995 — 1999
H.S. Diploma
Heidi Hidalgo Heidi Hidalgo's Teleperformance Experience July 2010 - September 2011
Job Student
Industry Computer Software
Experience
Mosaic Sales Solutions May 2013 - May 2014
Advantage Sales and Marketing December 2012 - May 2013
Teleperformance July 2010 - September 2011
Skills
Customer Service, Marketing, Culinary Skills, Brand Ambassadorship, Product Demonstration, Event Planning, Customer Satisfaction, Sales, Event Management, Time Management, Facebook, Social Networking, Teamwork, Training, Data Entry, Leadership
Education
Ogden-Weber Applied Technology College 2015 — 2016
Software Development
Weber Basin Job Corps 2008 — 2009
Basic Culinary Arts Degree, Culinary Arts
Weber State University
General Studies
Mosaic Sales Solutions May 2013 - May 2014
Advantage Sales and Marketing December 2012 - May 2013
Teleperformance July 2010 - September 2011
Skills
Customer Service, Marketing, Culinary Skills, Brand Ambassadorship, Product Demonstration, Event Planning, Customer Satisfaction, Sales, Event Management, Time Management, Facebook, Social Networking, Teamwork, Training, Data Entry, Leadership
Education
Ogden-Weber Applied Technology College 2015 — 2016
Software Development
Weber Basin Job Corps 2008 — 2009
Basic Culinary Arts Degree, Culinary Arts
Weber State University
General Studies
Guillermo Santana Guillermo Santana's Teleperformance Experience June 2005 - December 2008
Job IT Specialist
Industry Information Technology and Services
Experience
Budget Wireless Inc. May 2015 - Present
Google March 2013 - May 2014
Grupo ASSA July 2011 - January 2013
Benson Communications El Salvador December 2008 - May 2010
Teleperformance June 2005 - December 2008
Skills
Cisco, Internet, Network Administration, CNC, Oracle, Database Administration, ACD, IVR, Workforce, Tivoli Access Manager, IBM Tivoli, Toad, Tidal Enterprise..., Siebel, CRM, Unix, Linux, JD Edwards, IT Management, Business Intelligence, Windows Server, System Administration, IT Service Management, Windows, Servers, Network Security, Windows 7, CCNA, Team Leadership, Outsourcing, Software Installation, Avaya, Hardware, XP, IT Operations, Security, Visio, Active Directory, Server Administration, Switching Systems, Rockwell, Crystal Reports, Print Servers, Google Apps, Google Apps Sync, ITIL
Education
Universidad de Palermo 2011 — 2014
Network and System Administration/Administrator
Los Angeles City College 2010 — 2011
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
ITCA - FEPADE 2007 — 2008
Certificate, CCNA - Cisco
UMass Boston 2001 — 2001
ESL
Budget Wireless Inc. May 2015 - Present
Google March 2013 - May 2014
Grupo ASSA July 2011 - January 2013
Benson Communications El Salvador December 2008 - May 2010
Teleperformance June 2005 - December 2008
Skills
Cisco, Internet, Network Administration, CNC, Oracle, Database Administration, ACD, IVR, Workforce, Tivoli Access Manager, IBM Tivoli, Toad, Tidal Enterprise..., Siebel, CRM, Unix, Linux, JD Edwards, IT Management, Business Intelligence, Windows Server, System Administration, IT Service Management, Windows, Servers, Network Security, Windows 7, CCNA, Team Leadership, Outsourcing, Software Installation, Avaya, Hardware, XP, IT Operations, Security, Visio, Active Directory, Server Administration, Switching Systems, Rockwell, Crystal Reports, Print Servers, Google Apps, Google Apps Sync, ITIL
Education
Universidad de Palermo 2011 — 2014
Network and System Administration/Administrator
Los Angeles City College 2010 — 2011
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
ITCA - FEPADE 2007 — 2008
Certificate, CCNA - Cisco
UMass Boston 2001 — 2001
ESL
Cedrick Shelton Cedrick Shelton's Teleperformance Experience 2009 - 2010
Job Owner at Tim's Artistic Art, LLC
Industry Graphic Design
Experience
Tim's Artistic Art, LLC January 1995 - Present
Alpine Access March 2010 - July 2011
Tim's Artistic Art, LLC 2008 - 2011
West Corporation October 2006 - October 2010
Teleperformance 2009 - 2010
Tim's Artistic Art, LLC 1997 - 2010
Skills
Team Management, Advertising, Adobe Creative Suite, Graphic Design, Logo Design, Graphics, Newsletters, Art, Customer Service, Banners, Networking, Social Networking, Social Media Marketing, Marketing, Social Media, Telecommunications, Online Advertising
Education
Morehouse College 1997 — 2001
BA, Sociology
Monroe Comprehensive High School 1995 — 1997
High School Diploma, 1997
Tim's Artistic Art, LLC January 1995 - Present
Alpine Access March 2010 - July 2011
Tim's Artistic Art, LLC 2008 - 2011
West Corporation October 2006 - October 2010
Teleperformance 2009 - 2010
Tim's Artistic Art, LLC 1997 - 2010
Skills
Team Management, Advertising, Adobe Creative Suite, Graphic Design, Logo Design, Graphics, Newsletters, Art, Customer Service, Banners, Networking, Social Networking, Social Media Marketing, Marketing, Social Media, Telecommunications, Online Advertising
Education
Morehouse College 1997 — 2001
BA, Sociology
Monroe Comprehensive High School 1995 — 1997
High School Diploma, 1997
Angelisa Arocha Angelisa Arocha's Teleperformance Experience August 2008 - November 2011
Job at
Industry Mining & Metals
Experience
Pioneer Metal Finishing March 2015 - Present
Pioneer Metal Finishing December 2014 - March 2015
Pioneer Metal Finishing August 2013 - January 2015
Pioneer Metal Finishing April 2012 - August 2013
Teleperformance August 2008 - November 2011
Great Plains Leasing June 2008 - June 2010
Skills
Confidentiality, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Employee Relations, Outlook, PowerPoint, Teamwork, Recruiting, Inventory Management, Accounts Receivable, Data Entry, Customer Satisfaction, Sales, Event Planning, Public Speaking, Social Networking, Telephone Skills, Employee Benefits, Continuous Improvement
Education
Erie Mason High School 2006 — 2008
Monroe County Community College
Pioneer Metal Finishing March 2015 - Present
Pioneer Metal Finishing December 2014 - March 2015
Pioneer Metal Finishing August 2013 - January 2015
Pioneer Metal Finishing April 2012 - August 2013
Teleperformance August 2008 - November 2011
Great Plains Leasing June 2008 - June 2010
Skills
Confidentiality, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Employee Relations, Outlook, PowerPoint, Teamwork, Recruiting, Inventory Management, Accounts Receivable, Data Entry, Customer Satisfaction, Sales, Event Planning, Public Speaking, Social Networking, Telephone Skills, Employee Benefits, Continuous Improvement
Education
Erie Mason High School 2006 — 2008
Monroe County Community College
Alex Calinsky Alex Calinsky's Teleperformance Experience March 2010 - August 2010
Job Content author at Crucial at FLEXTECHS
Industry Writing and Editing
Experience
FLEXTECHS December 2014 - Present
Self-Employed May 2010 - Present
Centennial High School February 2014 - May 2014
Idaho Statesman March 2011 - January 2014
Mountain Pacific Machinery December 2010 - December 2012
Teleperformance March 2010 - August 2010
Meridian Joint School District No. 2 September 2009 - February 2010
Golf Galaxy June 2007 - December 2008
Mystic Seaport June 2008 - August 2008
SeaWorld San Diego June 2006 - August 2006
Education
Northwest Nazarene University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Idaho 2004 — 2009
Bachelor of Science (BS), History
FLEXTECHS December 2014 - Present
Self-Employed May 2010 - Present
Centennial High School February 2014 - May 2014
Idaho Statesman March 2011 - January 2014
Mountain Pacific Machinery December 2010 - December 2012
Teleperformance March 2010 - August 2010
Meridian Joint School District No. 2 September 2009 - February 2010
Golf Galaxy June 2007 - December 2008
Mystic Seaport June 2008 - August 2008
SeaWorld San Diego June 2006 - August 2006
Education
Northwest Nazarene University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Idaho 2004 — 2009
Bachelor of Science (BS), History
Martine St. Jean Martine St. Jean's Teleperformance Experience 2012 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - Present
Education
Miami Dade College 2010 — 2013
Criminology
Teleperformance 2012 - Present
Education
Miami Dade College 2010 — 2013
Criminology
Lyoid Lopes Lyoid Lopes's Teleperformance Experience October 2012 - August 2013
Job Funding officer at TD Auto Finance
Industry Banking
Experience
TD Auto Finance April 2015 - Present
Aimia Inc August 2013 - July 2014
Teleperformance October 2012 - August 2013
Subway February 2009 - September 2012
WNS Global Services January 2008 - October 2008
Taj Hotels Resorts and Palaces April 2007 - November 2007
Ambience Publicis Advertising Private Limited November 2005 - February 2006
Skills
Operations Research, Trend Analysis, Supply Chain Management, Risk Management, Business Analysis, Statistical Data..., Analysis, Call Centers, Management, Training, Customer Service, Retail Banking, Banking, Credit Cards, Sales, Customer Retention, Business Development, Credit
Education
Middlesex University 2009 — 2011
M.A. Management, Business Administration and Management, General
TD Auto Finance April 2015 - Present
Aimia Inc August 2013 - July 2014
Teleperformance October 2012 - August 2013
Subway February 2009 - September 2012
WNS Global Services January 2008 - October 2008
Taj Hotels Resorts and Palaces April 2007 - November 2007
Ambience Publicis Advertising Private Limited November 2005 - February 2006
Skills
Operations Research, Trend Analysis, Supply Chain Management, Risk Management, Business Analysis, Statistical Data..., Analysis, Call Centers, Management, Training, Customer Service, Retail Banking, Banking, Credit Cards, Sales, Customer Retention, Business Development, Credit
Education
Middlesex University 2009 — 2011
M.A. Management, Business Administration and Management, General
Destin Grayson's Teleperformance Experience February 2013 - October 2013
Job Dental OPTIONS Recruitment Coordinator at HandsOn Central Ohio | Community Liaison
Industry Nonprofit Organization Management
Experience
HandsOn Central Ohio March 2014 - Present
Young Bankers 2015 - 2015
Teleperformance February 2013 - October 2013
RAMA Consulting Group July 2012 - January 2013
Alpha Phi Alpha Fraternity, Inc. May 2010 - April 2012
Oxford Community Development Department August 2011 - December 2011
College of Mount St. JosephCin June 2010 - August 2010
Skills
Leadership, Public Speaking, Leadership Development, Geographic Information..., Brand Development, Customer Service, Analysis, Budgets, Operating Budgets, Event Planning, Sales, Social Media, Recruiting, Facebook, Communication, Brand Developement, Team Building, Staff Development, Nonprofits, Community Outreach, Customer Satisfaction, Training, Event Management, Volunteer Management, Fundraising, Logistics, Coaching, Time Management, Community Development, Case Managment, Program Management
Education
Miami University 2008 — 2012
Bachelor, Urban Regional Planning
Dayton Early College Academy 2004 — 2008
High School
Sinclair Community College 2004 — 2008
HandsOn Central Ohio March 2014 - Present
Young Bankers 2015 - 2015
Teleperformance February 2013 - October 2013
RAMA Consulting Group July 2012 - January 2013
Alpha Phi Alpha Fraternity, Inc. May 2010 - April 2012
Oxford Community Development Department August 2011 - December 2011
College of Mount St. JosephCin June 2010 - August 2010
Skills
Leadership, Public Speaking, Leadership Development, Geographic Information..., Brand Development, Customer Service, Analysis, Budgets, Operating Budgets, Event Planning, Sales, Social Media, Recruiting, Facebook, Communication, Brand Developement, Team Building, Staff Development, Nonprofits, Community Outreach, Customer Satisfaction, Training, Event Management, Volunteer Management, Fundraising, Logistics, Coaching, Time Management, Community Development, Case Managment, Program Management
Education
Miami University 2008 — 2012
Bachelor, Urban Regional Planning
Dayton Early College Academy 2004 — 2008
High School
Sinclair Community College 2004 — 2008
James Sides's Teleperformance Experience 2008 - 2010
Job Security Officer at Boomtown Bossier City
Industry Computer Networking
Experience
Boomtown Bossier City May 2015 - Present
Consolidated Airline Services March 2014 - November 2014
U-Haul International, Inc. August 2013 - September 2013
Zachry Industrial, Inc. January 2013 - August 2013
Terry's Roofing and Sheet Metal October 2012 - January 2013
Louisiana Department Of Public Safety and Corrections October 2011 - July 2012
Teleperformance 2008 - 2010
Skills
Enforcement, Criminal Justice, Firearms, Patrol, Crime Prevention, Public Safety, Interrogation, Corrections, Evidence, First Aid, Security, Training, Employee Training, Supervisory Skills, Emergency Management, Fire Safety, Hazardous Materials, Emergency Services, Investigation, Construction Safety, Military, Inspection, Military Experience, Risk Assessment, Accident Investigation, Workplace Safety, Forklift Operator, OSHA 10, Hazard Analysis, Behavior Based Safety, Safety Auditing, Hazard Identification, Heavy Equipment, Safety Management..., Blueprint Reading, Safety Training, Power Tools, Industrial Safety, OSHA Certified, Maintenance & Repair, Preventive Maintenance, Electrical..., Supervisory Experience, Distribution Center...
Education
Northwestern State University 1997 — 1999
Criminal Justice and Corrections
Southwood High School 1992 — 1996
General Studies, General Studies
Boomtown Bossier City May 2015 - Present
Consolidated Airline Services March 2014 - November 2014
U-Haul International, Inc. August 2013 - September 2013
Zachry Industrial, Inc. January 2013 - August 2013
Terry's Roofing and Sheet Metal October 2012 - January 2013
Louisiana Department Of Public Safety and Corrections October 2011 - July 2012
Teleperformance 2008 - 2010
Skills
Enforcement, Criminal Justice, Firearms, Patrol, Crime Prevention, Public Safety, Interrogation, Corrections, Evidence, First Aid, Security, Training, Employee Training, Supervisory Skills, Emergency Management, Fire Safety, Hazardous Materials, Emergency Services, Investigation, Construction Safety, Military, Inspection, Military Experience, Risk Assessment, Accident Investigation, Workplace Safety, Forklift Operator, OSHA 10, Hazard Analysis, Behavior Based Safety, Safety Auditing, Hazard Identification, Heavy Equipment, Safety Management..., Blueprint Reading, Safety Training, Power Tools, Industrial Safety, OSHA Certified, Maintenance & Repair, Preventive Maintenance, Electrical..., Supervisory Experience, Distribution Center...
Education
Northwestern State University 1997 — 1999
Criminal Justice and Corrections
Southwood High School 1992 — 1996
General Studies, General Studies
Laurent Jean's Teleperformance Experience October 2012 - March 2013
Job Model | Stylist | CEO
Industry Apparel & Fashion
Experience
D2B (Destined 2 Be) July 2014 - Present
Agape Centre October 2013 - Present
Teleperformance October 2012 - March 2013
Publix Super Markets October 2010 - December 2012
Skills
Social Media, Leadership, Social Networking, Customer Service, Teamwork, Public Speaking, Advertising, Management, Time Management, Microsoft Word, Retail, Blogging, Customer Satisfaction, Facebook, Marketing, Fashion, Event Planning, Sales, Social Media Marketing, PowerPoint, Communication, Retail Sales, Event Management, Photography, Microsoft Office, Illustrator, Merchandising, Public Relations, Creative Direction, Styling, Entrepreneurship
Education
Broward College 2011 — 2014
Associate of Arts (AA), Marketing
Coconut Creek High School 2007 — 2011
Diploma, Regular/General High School/Secondary Diploma Program
Miami International University of Art and Design
Bachelor of Arts (BA), Fashion Merchandising
D2B (Destined 2 Be) July 2014 - Present
Agape Centre October 2013 - Present
Teleperformance October 2012 - March 2013
Publix Super Markets October 2010 - December 2012
Skills
Social Media, Leadership, Social Networking, Customer Service, Teamwork, Public Speaking, Advertising, Management, Time Management, Microsoft Word, Retail, Blogging, Customer Satisfaction, Facebook, Marketing, Fashion, Event Planning, Sales, Social Media Marketing, PowerPoint, Communication, Retail Sales, Event Management, Photography, Microsoft Office, Illustrator, Merchandising, Public Relations, Creative Direction, Styling, Entrepreneurship
Education
Broward College 2011 — 2014
Associate of Arts (AA), Marketing
Coconut Creek High School 2007 — 2011
Diploma, Regular/General High School/Secondary Diploma Program
Miami International University of Art and Design
Bachelor of Arts (BA), Fashion Merchandising
Juan Carlos macias Juan Carlos macias's Teleperformance Experience January 2009 - December 2010
Job DBA Jr. at TSystems
Industry Information Technology and Services
Experience
T-Systems January 2011 - Present
Teleperformance January 2009 - December 2010
Axtel January 2008 - December 2008
Skills
Oracle Discoverer 10g, Oracle PL/SQL..., Business Intelligence, International Relations, MySQL, Red Hat Linux, MS Integration Services, Microsoft SQL Server
Education
Tecnológico de Monterrey 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology, 8.5
National Institute of Information Technology 2008 — 2009
Data Modeling/Warehousing and Database Administration
University of Texas at Dallas - Naveen Jindal School of Management
Master's degree, Business Intelligence and Data Mining, 9
T-Systems January 2011 - Present
Teleperformance January 2009 - December 2010
Axtel January 2008 - December 2008
Skills
Oracle Discoverer 10g, Oracle PL/SQL..., Business Intelligence, International Relations, MySQL, Red Hat Linux, MS Integration Services, Microsoft SQL Server
Education
Tecnológico de Monterrey 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology, 8.5
National Institute of Information Technology 2008 — 2009
Data Modeling/Warehousing and Database Administration
University of Texas at Dallas - Naveen Jindal School of Management
Master's degree, Business Intelligence and Data Mining, 9
jake hartley jake hartley's Teleperformance Experience January 2015 - Present
Job Customer Service Representative at Teleperformance
Industry Telecommunications
Experience
Teleperformance January 2015 - Present
Dynamic Computer Consulting February 2012 - September 2014
Skills
Web Design, HTML, CSS, Photoshop, Dreamweaver, Web Development, WordPress, Adobe Creative Suite, SEO, Logo Design, PowerPoint, Microsoft Word, PHP, Graphic Design, Photography, Social Media, HTML5, Flash, Windows, Social Media Marketing, Layout, GoDaddy, WiX, Customer Service, Sanitation, Agriculture, Choral Music, Video Games, Cinema
Education
Linfield College 2007 — 2011
Bachelor of Arts (B.A.), Electronic Arts
Pendleton High School 2003 — 2007
High School Diploma, 3.73 GPA
Teleperformance January 2015 - Present
Dynamic Computer Consulting February 2012 - September 2014
Skills
Web Design, HTML, CSS, Photoshop, Dreamweaver, Web Development, WordPress, Adobe Creative Suite, SEO, Logo Design, PowerPoint, Microsoft Word, PHP, Graphic Design, Photography, Social Media, HTML5, Flash, Windows, Social Media Marketing, Layout, GoDaddy, WiX, Customer Service, Sanitation, Agriculture, Choral Music, Video Games, Cinema
Education
Linfield College 2007 — 2011
Bachelor of Arts (B.A.), Electronic Arts
Pendleton High School 2003 — 2007
High School Diploma, 3.73 GPA
Janie Vitlina's Teleperformance Experience April 2008 - April 2009
Job Market Researcher
Industry Research
Experience
Mindfrog February 2012 - Present
CareerBuilder.com November 2010 - March 2012
Research Pros September 2010 - December 2010
BMW Financial Services April 2009 - July 2009
Teleperformance April 2008 - April 2009
Skills
SPSS, Data Analysis, Excel, Statistics, Market Research, academic research, Microsoft Excel, Research, Focus Groups, Analysis, Customer Insight, Survey Research, Quantitative Analytics, Qualitative Research, Quantitative Research, Interviews, Marketing Research, Segmentation, Ethnography, Proposal Writing, Consumer Behaviour, Analytics, Market Analysis, Survey Design, Social Sciences
Education
University of Chicago 2009 — 2010
M.A., Social Sciences Research
University of Michigan 2008 — 2008
The Ohio State University 2007 — 2008
B.A., Sociology
Lakeland Community College 2005 — 2006
A.A., Liberal Arts
Mindfrog February 2012 - Present
CareerBuilder.com November 2010 - March 2012
Research Pros September 2010 - December 2010
BMW Financial Services April 2009 - July 2009
Teleperformance April 2008 - April 2009
Skills
SPSS, Data Analysis, Excel, Statistics, Market Research, academic research, Microsoft Excel, Research, Focus Groups, Analysis, Customer Insight, Survey Research, Quantitative Analytics, Qualitative Research, Quantitative Research, Interviews, Marketing Research, Segmentation, Ethnography, Proposal Writing, Consumer Behaviour, Analytics, Market Analysis, Survey Design, Social Sciences
Education
University of Chicago 2009 — 2010
M.A., Social Sciences Research
University of Michigan 2008 — 2008
The Ohio State University 2007 — 2008
B.A., Sociology
Lakeland Community College 2005 — 2006
A.A., Liberal Arts
Arturo González Vargas Arturo González Vargas's Teleperformance Experience August 2007 - July 2008
Job Atlas Corps Fellow, Projects Manager at Kids' Food Basket, CoFounder of LiberArte
Industry Nonprofit Organization Management
Experience
Kids' Food Basket May 2014 - Present
Atlas Corps April 2014 - Present
LiberArte November 2013 - April 2014
Tecnológico de Monterrey July 2013 - March 2014
Tecnológico de Monterrey July 2011 - December 2011
RESPONSE-ABILITY June 2011 - July 2011
Teleperformance August 2007 - July 2008
Skills
Critical Thinking, Social Responsibility, Teamwork, Goal Oriented, Internationalization, International Relations, International Relations..., Highly responsible, Motivation, Empathy, People-oriented, Microsoft Office, International..., Energetic Leader, Multi-tasking..., Engaging Public Speaker, English, Foreign Policy, Public Policy, Qualitative Research, Intercultural..., Translation, Political Science, Community Development, Human Rights, Analysis, French, Diplomacy, Spanish, Nonprofits, Fundraising, Public Relations, Leadership, Research, Public Speaking
Education
Macquarie University 2012 — 2013
Master of Arts (M.A.), International Relations and Affairs, 83 Australian SNG. Distinction Average.
Tecnológico de Monterrey 2008 — 2013
Bachelor of Arts (B.A.), International Relations and Affairs, 96 GPA
Kids' Food Basket May 2014 - Present
Atlas Corps April 2014 - Present
LiberArte November 2013 - April 2014
Tecnológico de Monterrey July 2013 - March 2014
Tecnológico de Monterrey July 2011 - December 2011
RESPONSE-ABILITY June 2011 - July 2011
Teleperformance August 2007 - July 2008
Skills
Critical Thinking, Social Responsibility, Teamwork, Goal Oriented, Internationalization, International Relations, International Relations..., Highly responsible, Motivation, Empathy, People-oriented, Microsoft Office, International..., Energetic Leader, Multi-tasking..., Engaging Public Speaker, English, Foreign Policy, Public Policy, Qualitative Research, Intercultural..., Translation, Political Science, Community Development, Human Rights, Analysis, French, Diplomacy, Spanish, Nonprofits, Fundraising, Public Relations, Leadership, Research, Public Speaking
Education
Macquarie University 2012 — 2013
Master of Arts (M.A.), International Relations and Affairs, 83 Australian SNG. Distinction Average.
Tecnológico de Monterrey 2008 — 2013
Bachelor of Arts (B.A.), International Relations and Affairs, 96 GPA
Jay Little Jay Little's Teleperformance Experience November 1997 - September 1999
Job Advertising & Cause Development
Industry Marketing and Advertising
Experience
Arthritis Foundation April 2014 - Present
Arthitis Today January 2003 - Present
Little Media March 2009 - February 2014
Demetrios Media - For The Bride July 2013 - January 2014
Scrubs Magazine February 2012 - August 2013
Hallmark Magazine May 2006 - March 2009
Arthritis Foundation January 2003 - May 2006
Arthritis Foundation September 2000 - January 2003
Convergys Corporation September 1999 - January 2000
Teleperformance November 1997 - September 1999
Skills
Advertising, Public Relations, Advertising Sales, Magazines, Sales, Social Media, Publications, Digital Media, Email Marketing, Management, Marketing, Online Advertising, Publishing
Education
New Mexico State University 1995 — 1996
n/a, Japanese Language, Asian History, Real Estate
Arthritis Foundation April 2014 - Present
Arthitis Today January 2003 - Present
Little Media March 2009 - February 2014
Demetrios Media - For The Bride July 2013 - January 2014
Scrubs Magazine February 2012 - August 2013
Hallmark Magazine May 2006 - March 2009
Arthritis Foundation January 2003 - May 2006
Arthritis Foundation September 2000 - January 2003
Convergys Corporation September 1999 - January 2000
Teleperformance November 1997 - September 1999
Skills
Advertising, Public Relations, Advertising Sales, Magazines, Sales, Social Media, Publications, Digital Media, Email Marketing, Management, Marketing, Online Advertising, Publishing
Education
New Mexico State University 1995 — 1996
n/a, Japanese Language, Asian History, Real Estate
Juan Carlos Tena's Teleperformance Experience January 2012 - July 2012
Job PNIEB
Industry Primary/Secondary Education
Experience
PNIEB March 2014 - Present
Integra Language Center November 2012 - December 2012
Teleperformance January 2012 - July 2012
HARMON HALL November 2011 - January 2012
AECOM January 2011 - September 2011
ARC Document Solutions March 2006 - September 2011
Ohlone College March 2010 - January 2011
ROMA Metal Crafters June 2004 - February 2006
Ed's Pool Services February 2003 - April 2004
Kolkka Tables December 1994 - February 2003
Skills
CAD, Adobe Creative Suite, Corel Draw, Computer Maintenance, Industrial Mechanics, Customer Service, Construction, Graphic Design, TIG Welding, Press Brake, Metal Cutting, Customer Support, Digital Document..., Electrical..., Electronics, Social Media, Teaching English as a..., English-Spanish, English Literature, English grammar, Electronic Pool Control..., Digital Photography, Forklift Operator, Document Management, Welding, Software Installation, Technical Support, Printers, Social Networking, Metal Fabrication, Adobe Acrobat, Windows XP Pro, Management, Training, Scanners, Team Leadership, Advertising, Digital Printing, Remote Desktop, Photocopier, Pre-press, Team Building, Microsoft Word
Education
Napa Valley College 2003 — 2004
Certificates, AutoCAD Architectural Desktop
CETis 86 1991 — 1994
Certified, Industrial Technology/Technitian
PNIEB March 2014 - Present
Integra Language Center November 2012 - December 2012
Teleperformance January 2012 - July 2012
HARMON HALL November 2011 - January 2012
AECOM January 2011 - September 2011
ARC Document Solutions March 2006 - September 2011
Ohlone College March 2010 - January 2011
ROMA Metal Crafters June 2004 - February 2006
Ed's Pool Services February 2003 - April 2004
Kolkka Tables December 1994 - February 2003
Skills
CAD, Adobe Creative Suite, Corel Draw, Computer Maintenance, Industrial Mechanics, Customer Service, Construction, Graphic Design, TIG Welding, Press Brake, Metal Cutting, Customer Support, Digital Document..., Electrical..., Electronics, Social Media, Teaching English as a..., English-Spanish, English Literature, English grammar, Electronic Pool Control..., Digital Photography, Forklift Operator, Document Management, Welding, Software Installation, Technical Support, Printers, Social Networking, Metal Fabrication, Adobe Acrobat, Windows XP Pro, Management, Training, Scanners, Team Leadership, Advertising, Digital Printing, Remote Desktop, Photocopier, Pre-press, Team Building, Microsoft Word
Education
Napa Valley College 2003 — 2004
Certificates, AutoCAD Architectural Desktop
CETis 86 1991 — 1994
Certified, Industrial Technology/Technitian
Audrey Bath's Teleperformance Experience May 2014 - September 2014
Job Customer Service Representative at Sykes Enterprises, Inc.
Industry Consumer Services
Experience
Sykes Enterprises, Inc. August 2015 - Present
Idaho Statesman July 2015 - Present
Dog Rescue and Transport April 2007 - Present
H3 Pet Foods LLC October 2014 - June 2015
Teleperformance May 2014 - September 2014
WalMart Supercenter June 2013 - April 2014
Johnson & Lundgreen, PC October 2011 - February 2014
Idaho Department of Finance Consumer Finance Bureau February 2008 - April 2011
Desert Mediation February 2004 - April 2007
The State Bar of Nevada June 2001 - May 2006
Skills
Compose accurate,..., Complex schedule and..., Experience with project..., Patient and attentive..., Mediation, Schedule, Editing, Writing, Written Communication, Research, Customer Service, Courts, Legal Writing, Composition, Non-profits, Legal Research, Nonprofits, Litigation, Analysis, Licensing, Administrative..., Human Resources, Management, Trials, Negotiation, Public Speaking, Westlaw, Community Outreach, Government, Fundraising, Process Scheduler, Alternative Dispute..., Administrative...
Education
Widener University School of Law 1996 — 1999
J.D., Law
Long Island University, Brooklyn Campus 1981 — 1981
Paralegal Studies, ABA-certificated Paralegal
University of Vermont 1974 — 1978
BA, Psychology
Columbia Senior High School Maplewood-South Orange New Jersey 1971 — 1974
HS, Diploma
Citizens Law Academy, Boise, ID 2010 — 2010
Sykes Enterprises, Inc. August 2015 - Present
Idaho Statesman July 2015 - Present
Dog Rescue and Transport April 2007 - Present
H3 Pet Foods LLC October 2014 - June 2015
Teleperformance May 2014 - September 2014
WalMart Supercenter June 2013 - April 2014
Johnson & Lundgreen, PC October 2011 - February 2014
Idaho Department of Finance Consumer Finance Bureau February 2008 - April 2011
Desert Mediation February 2004 - April 2007
The State Bar of Nevada June 2001 - May 2006
Skills
Compose accurate,..., Complex schedule and..., Experience with project..., Patient and attentive..., Mediation, Schedule, Editing, Writing, Written Communication, Research, Customer Service, Courts, Legal Writing, Composition, Non-profits, Legal Research, Nonprofits, Litigation, Analysis, Licensing, Administrative..., Human Resources, Management, Trials, Negotiation, Public Speaking, Westlaw, Community Outreach, Government, Fundraising, Process Scheduler, Alternative Dispute..., Administrative...
Education
Widener University School of Law 1996 — 1999
J.D., Law
Long Island University, Brooklyn Campus 1981 — 1981
Paralegal Studies, ABA-certificated Paralegal
University of Vermont 1974 — 1978
BA, Psychology
Columbia Senior High School Maplewood-South Orange New Jersey 1971 — 1974
HS, Diploma
Citizens Law Academy, Boise, ID 2010 — 2010
Bertrand GIMAT Bertrand GIMAT's Teleperformance Experience July 2005 - September 2005
Job Conseiller Pratiques d'Acquisition chez HydroQuébec
Industry Logistics and Supply Chain
Experience
Hydro-Québec June 2015 - Present
KLB GROUP France January 2012 - December 2014
CKS Consulting January 2009 - January 2012
SFR January 2008 - August 2008
Darphin June 2006 - December 2006
Teleperformance July 2005 - September 2005
Skills
Gestion de projet, Management, Achats, Approvisionnement, Systèmes ferroviaires, Automobile
Education
Rouen Business School 2005 — 2008
Master's degree, Achats / Supply Chain
Hydro-Québec June 2015 - Present
KLB GROUP France January 2012 - December 2014
CKS Consulting January 2009 - January 2012
SFR January 2008 - August 2008
Darphin June 2006 - December 2006
Teleperformance July 2005 - September 2005
Skills
Gestion de projet, Management, Achats, Approvisionnement, Systèmes ferroviaires, Automobile
Education
Rouen Business School 2005 — 2008
Master's degree, Achats / Supply Chain
David Driggers David Driggers's Teleperformance Experience December 2004 - May 2006
Job Tech Support Apprentice at Verizon Wireless
Industry Information Technology and Services
Experience
Verizon Wireless July 2015 - Present
Groomingdales of Columbia, LLC April 2014 - Present
Free Times May 2014 - February 2015
teleNetwork October 2012 - April 2014
AT&T June 2010 - April 2011
Time Warner Cable September 2009 - June 2010
NCR Corporation December 2007 - June 2010
Teleperformance December 2004 - May 2006
Skills
Windows, Mac OS, Ubuntu, Android, iOS, TCP/IP, Malware Analysis, Telecommunications..., Home Networking, BMC Remedy, DOCSIS, Siebel, LogMeIn, Technical Writing, Technical Support, Computer Hardware, Networking, Help Desk Support, Remote Desktop, Telecommunications
Education
Midlands Technical College 2007 — 2008
Verizon Wireless July 2015 - Present
Groomingdales of Columbia, LLC April 2014 - Present
Free Times May 2014 - February 2015
teleNetwork October 2012 - April 2014
AT&T June 2010 - April 2011
Time Warner Cable September 2009 - June 2010
NCR Corporation December 2007 - June 2010
Teleperformance December 2004 - May 2006
Skills
Windows, Mac OS, Ubuntu, Android, iOS, TCP/IP, Malware Analysis, Telecommunications..., Home Networking, BMC Remedy, DOCSIS, Siebel, LogMeIn, Technical Writing, Technical Support, Computer Hardware, Networking, Help Desk Support, Remote Desktop, Telecommunications
Education
Midlands Technical College 2007 — 2008
Brandon Mims Brandon Mims's Teleperformance Experience October 2012 - Present
Job student
Industry Management Consulting
Experience
Teleperformance October 2012 - Present
Skills
Communication, Typing, Sales Management, Team Leadership, Confidentiality, Confidence, Hard Working, TeamMate
Education
Rogers State University 2011 — 2014
Louisiana Tech University 2007 — 2008
Teleperformance October 2012 - Present
Skills
Communication, Typing, Sales Management, Team Leadership, Confidentiality, Confidence, Hard Working, TeamMate
Education
Rogers State University 2011 — 2014
Louisiana Tech University 2007 — 2008
TACOY SMITH TACOY SMITH's Teleperformance Experience October 2010 - January 2012
Job INFANTRY at United States Marine Corps
Industry Construction
Experience
SHENANDOAH RESTORATIONS October 2011 - Present
United States Marine Corps April 2010 - Present
Teleperformance October 2010 - January 2012
OLIVE GARDEN November 2009 - April 2010
Skills
Glazing, Glass, Painting, Staining, Military Training, Military Operations, Retail, Customer Service, Digital Photography, Photoshop, Fitness Training, Nutritional Counseling, Waiting, Academic Tutoring, Computer Proficiency, Computer Maintenance, Microsoft Office, Mathematics
Education
Midlands Technical College 2009 — 2011
CERTIFICATE (IN PROGRESS), EMT
DUTCH FORK HIGH 2008 — 2009
DIPLOMA, General Studies
SHENANDOAH RESTORATIONS October 2011 - Present
United States Marine Corps April 2010 - Present
Teleperformance October 2010 - January 2012
OLIVE GARDEN November 2009 - April 2010
Skills
Glazing, Glass, Painting, Staining, Military Training, Military Operations, Retail, Customer Service, Digital Photography, Photoshop, Fitness Training, Nutritional Counseling, Waiting, Academic Tutoring, Computer Proficiency, Computer Maintenance, Microsoft Office, Mathematics
Education
Midlands Technical College 2009 — 2011
CERTIFICATE (IN PROGRESS), EMT
DUTCH FORK HIGH 2008 — 2009
DIPLOMA, General Studies
Keron Brown Keron Brown's Teleperformance Experience September 2010 - December 2011
Job Information Technology Administrator
Industry Information Technology and Services
Experience
MedPro July 2013 - Present
First Data Corporation April 2012 - April 2013
Teleperformance September 2010 - December 2011
Comcast Cable 2009 - 2010
Skills
Technical Support, Microsoft Exchange, Information Technology, Microsoft Certified..., Troubleshooting, Windows Server, Unix, Operating Systems, TCP/IP, Servers, Windows XP, VPN, DHCP, DNS, Firewalls
Education
Miami Dade College 2005 — 2005
Computer Science
MedPro July 2013 - Present
First Data Corporation April 2012 - April 2013
Teleperformance September 2010 - December 2011
Comcast Cable 2009 - 2010
Skills
Technical Support, Microsoft Exchange, Information Technology, Microsoft Certified..., Troubleshooting, Windows Server, Unix, Operating Systems, TCP/IP, Servers, Windows XP, VPN, DHCP, DNS, Firewalls
Education
Miami Dade College 2005 — 2005
Computer Science
Patrick Steadman's Teleperformance Experience May 2010 - August 2011
Job The Gents Place
Industry Cosmetics
Experience
The Gents Place February 2014 - Present
Caddo Parish Juvenile Detention Center January 2013 - February 2014
The Gents Place February 2014 - 2014
FedEx Office September 2012 - October 2013
Green Oaks High School August 2011 - June 2012
Teleperformance May 2010 - August 2011
Skills
Retail, Public Speaking, Customer Service, Coaching
Education
NWLTC 2011 — 2013
Associate's degree, Barbering/Barber
Northwestern State University 2005 — 2010
Bachelor's degree, American History (United States)
The Gents Place February 2014 - Present
Caddo Parish Juvenile Detention Center January 2013 - February 2014
The Gents Place February 2014 - 2014
FedEx Office September 2012 - October 2013
Green Oaks High School August 2011 - June 2012
Teleperformance May 2010 - August 2011
Skills
Retail, Public Speaking, Customer Service, Coaching
Education
NWLTC 2011 — 2013
Associate's degree, Barbering/Barber
Northwestern State University 2005 — 2010
Bachelor's degree, American History (United States)
Robin Harnist's Teleperformance Experience October 2014 - April 2015
Job National Client Trainer at West IP Communications
Industry Telecommunications
Experience
West IP Communications May 2015 - Present
Teleperformance October 2014 - April 2015
Cognizant August 2012 - November 2014
ING Financial Servis May 2010 - August 2012
Choice Hotels International February 2008 - April 2010
Skills
Insurance, Risk Management, PeopleSoft, Management, Analysis, Project Management, Microsoft Excel, Marketing, PowerPoint, Leadership, Ghostwriting, Technical Writing, Editing, Proofreading, Public Speaking, Publishing, Training, Social Media Marketing, Visio, Interviews, Creative Writing
Education
Minot State University 2007 — 2012
Bachelor of Science, International Business
Ragged Edge 2011 — 2011
Minot High School 2001 — 2005
West IP Communications May 2015 - Present
Teleperformance October 2014 - April 2015
Cognizant August 2012 - November 2014
ING Financial Servis May 2010 - August 2012
Choice Hotels International February 2008 - April 2010
Skills
Insurance, Risk Management, PeopleSoft, Management, Analysis, Project Management, Microsoft Excel, Marketing, PowerPoint, Leadership, Ghostwriting, Technical Writing, Editing, Proofreading, Public Speaking, Publishing, Training, Social Media Marketing, Visio, Interviews, Creative Writing
Education
Minot State University 2007 — 2012
Bachelor of Science, International Business
Ragged Edge 2011 — 2011
Minot High School 2001 — 2005
Kimberli Carr's Teleperformance Experience May 2012 - September 2012
Job Information Technology Intern at Graphic Packaging International
Industry Information Technology and Services
Experience
Graphic Packaging International May 2013 - May 2015
Louisiana Tech University September 2011 - May 2013
Teleperformance May 2012 - September 2012
Skills
Access, PowerPoint, Networking, Microsoft Word, Windows, Microsoft Office, Microsoft Excel, Customer Service, Leadership, Teamwork, Visual Basic, Team Leadership, Statistics, VNC Viewer, Public Speaking, Research, Time Management
Education
Louisiana Tech University 2014 — 2015
Master of Business Administration (M.B.A.)
Louisiana Tech University 2010 — 2014
Bachelor of Science (B.S.), Computer Information Systems
Caddo Magnet High School 2006 — 2010
Graphic Packaging International May 2013 - May 2015
Louisiana Tech University September 2011 - May 2013
Teleperformance May 2012 - September 2012
Skills
Access, PowerPoint, Networking, Microsoft Word, Windows, Microsoft Office, Microsoft Excel, Customer Service, Leadership, Teamwork, Visual Basic, Team Leadership, Statistics, VNC Viewer, Public Speaking, Research, Time Management
Education
Louisiana Tech University 2014 — 2015
Master of Business Administration (M.B.A.)
Louisiana Tech University 2010 — 2014
Bachelor of Science (B.S.), Computer Information Systems
Caddo Magnet High School 2006 — 2010
Brandon Utley Brandon Utley's Teleperformance Experience April 2001 - June 2002
Job Senior Systems Architect Enterprise Architecture, Forestry & Business Intelligence at Plum Creek
Industry Paper & Forest Products
Experience
Plum Creek November 2007 - Present
Snowy Peaks Consulting July 2002 - December 2007
Select Portfolio Servicing / Credit Suisse May 2003 - July 2004
Teleperformance April 2001 - June 2002
CDI Corporation May 2000 - April 2001
Morgan Stanley 1999 - 2000
Skills
.NET, SQL Server, ASP.NET, C#, Windows, XML, Visual Basic, SQL, HTML, JavaScript, Databases, IIS, Web Services, SharePoint, Windows Server, Architecture, AJAX, T-SQL, VB.NET, Access, Visual Studio, CSS, VBScript, Agile, Software Development, Programming, Web Development, Team Building, Integration, Analysis, Problem Solving, Troubleshooting, Visio, ASP, WCF, WPF, Enterprise Architecture, TOGAF, ITIL, TFS, Microsoft SQL Server, SSRS, Database Design, Business Intelligence, Enterprise Software, SDLC, Software Project..., Requirements Analysis, Web Applications
Education
Marylhurst University
Bachelors, Business & Leadership
Marylhurst University
Certificate, Business & Management
University of Utah
Plum Creek November 2007 - Present
Snowy Peaks Consulting July 2002 - December 2007
Select Portfolio Servicing / Credit Suisse May 2003 - July 2004
Teleperformance April 2001 - June 2002
CDI Corporation May 2000 - April 2001
Morgan Stanley 1999 - 2000
Skills
.NET, SQL Server, ASP.NET, C#, Windows, XML, Visual Basic, SQL, HTML, JavaScript, Databases, IIS, Web Services, SharePoint, Windows Server, Architecture, AJAX, T-SQL, VB.NET, Access, Visual Studio, CSS, VBScript, Agile, Software Development, Programming, Web Development, Team Building, Integration, Analysis, Problem Solving, Troubleshooting, Visio, ASP, WCF, WPF, Enterprise Architecture, TOGAF, ITIL, TFS, Microsoft SQL Server, SSRS, Database Design, Business Intelligence, Enterprise Software, SDLC, Software Project..., Requirements Analysis, Web Applications
Education
Marylhurst University
Bachelors, Business & Leadership
Marylhurst University
Certificate, Business & Management
University of Utah
Earl Cabala Earl Cabala's Teleperformance Experience November 2013 - October 2014
Job Customer Service Associate at Farmers Insurance
Industry Consumer Services
Experience
Farmers Insurance October 2014 - Present
Teleperformance November 2013 - October 2014
Teleperformance, USA July 2013 - November 2013
Charter Communications January 2012 - July 2013
Carlton Technologies, Inc. December 2010 - January 2012
Dr. Pepper Bottling Co December 2005 - August 2010
Skills
Barcode Scanners, Customer Retention, Cable Troubleshooting, Customer Service, Billing Systems, CSG, KMS, Invoicing, Customer Experience, Customer Satisfaction, Sales, Coaching, MyCSP, Telegence, Direct Sales, Call Centers
Education
Muskegon Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Education
Whitehall High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Farmers Insurance October 2014 - Present
Teleperformance November 2013 - October 2014
Teleperformance, USA July 2013 - November 2013
Charter Communications January 2012 - July 2013
Carlton Technologies, Inc. December 2010 - January 2012
Dr. Pepper Bottling Co December 2005 - August 2010
Skills
Barcode Scanners, Customer Retention, Cable Troubleshooting, Customer Service, Billing Systems, CSG, KMS, Invoicing, Customer Experience, Customer Satisfaction, Sales, Coaching, MyCSP, Telegence, Direct Sales, Call Centers
Education
Muskegon Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Education
Whitehall High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Anna Kompaniiets's Teleperformance Experience 2009 - 2010
Job International student at NOVA
Industry Primary/Secondary Education
Experience
Northern Virginia Community College January 2015 - Present
Go Au Pair July 2012 - July 2014
METRO Cash and Carry Uk April 2011 - June 2012
Homer Software House 2010 - 2011
Teleperformance 2009 - 2010
Skills
Tutoring, Teaching, Training, Research, Curriculum Design, Curriculum Development, Educational Technology, Classroom, Staff Development, Public Speaking, Higher Education, Team Leadership, Mathematics, Mathematical Analysis, Microsoft Excel, Microsoft Office, PowerPoint
Education
Dnipropetrovsk National University, Dnipropetrovsk, Ukraine 2003 — 2008
Master's Degree, Mathematics
Northern Virginia Community College
Business Administration and Management, General
Northern Virginia Community College January 2015 - Present
Go Au Pair July 2012 - July 2014
METRO Cash and Carry Uk April 2011 - June 2012
Homer Software House 2010 - 2011
Teleperformance 2009 - 2010
Skills
Tutoring, Teaching, Training, Research, Curriculum Design, Curriculum Development, Educational Technology, Classroom, Staff Development, Public Speaking, Higher Education, Team Leadership, Mathematics, Mathematical Analysis, Microsoft Excel, Microsoft Office, PowerPoint
Education
Dnipropetrovsk National University, Dnipropetrovsk, Ukraine 2003 — 2008
Master's Degree, Mathematics
Northern Virginia Community College
Business Administration and Management, General
Benne Constant's Teleperformance Experience July 2012 - Present
Job Trainer at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance July 2012 - Present
Teleperformance November 2011 - July 2012
Teleperformance August 2010 - November 2011
Skills
Microsoft Office, Avaya, Open Office, Android, Technical Support, Technical Subject Matter, Experienced Trainer, Train the Trainer, Telecommunications, Customer Service..., Trainers, CRM, Training, Computer Repair, Quality Assurance, Troubleshooting, Windows 7, Teamwork, Management, Analysis, Call Centers, Customer Experience
Education
Monsignor Edward Pace High School 2002 — 2006
Nova Southeastern University
Bachelor's degree, Psychology
Teleperformance July 2012 - Present
Teleperformance November 2011 - July 2012
Teleperformance August 2010 - November 2011
Skills
Microsoft Office, Avaya, Open Office, Android, Technical Support, Technical Subject Matter, Experienced Trainer, Train the Trainer, Telecommunications, Customer Service..., Trainers, CRM, Training, Computer Repair, Quality Assurance, Troubleshooting, Windows 7, Teamwork, Management, Analysis, Call Centers, Customer Experience
Education
Monsignor Edward Pace High School 2002 — 2006
Nova Southeastern University
Bachelor's degree, Psychology
Karl Kulow Karl Kulow's Teleperformance Experience January 2015 - Present
Job Honorably Discharged Air Force Veteran Seeking Opportunity Love technology and working with people.
Industry Retail
Experience
Teleperformance January 2015 - Present
Teleperformance January 2015 - Present
Dish Network June 2014 - November 2014
AlliedBarton Security Services July 2013 - January 2014
Ohio Air National Guard June 2008 - April 2013
Best Buy 2010 - 2012
Army National Guard July 2005 - May 2008
US Navy Reserves January 2001 - June 2005
Winn Dixie Stores January 2003 - March 2005
US Navy May 1994 - June 2000
Skills
Satellite Communications, Security, Military, Training, Military Experience, Intelligence Analysis, Force Protection, Mobile Devices, Physical Security, Electronics, Security Clearance, DoD, Navy, Army, Team Building, Emergency Management, Military Operations, Air Force, Inventory Management, Customer Service, Military Training, Weapons, SATCOM, Loss Prevention, Asset Protection, Shrink Reduction, Martial Arts, Internal Investigations, Surveillance, Security Training, CCTV, Social Engineering, Hands-on Problem Solver, Human Interaction, Crowd Control, Complaince, Exceptional People..., Crisis Management, Security Tools
Education
Northwest Florida State College 1994 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Florida State University 1994 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Florida State College 1995 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
Teleperformance January 2015 - Present
Teleperformance January 2015 - Present
Dish Network June 2014 - November 2014
AlliedBarton Security Services July 2013 - January 2014
Ohio Air National Guard June 2008 - April 2013
Best Buy 2010 - 2012
Army National Guard July 2005 - May 2008
US Navy Reserves January 2001 - June 2005
Winn Dixie Stores January 2003 - March 2005
US Navy May 1994 - June 2000
Skills
Satellite Communications, Security, Military, Training, Military Experience, Intelligence Analysis, Force Protection, Mobile Devices, Physical Security, Electronics, Security Clearance, DoD, Navy, Army, Team Building, Emergency Management, Military Operations, Air Force, Inventory Management, Customer Service, Military Training, Weapons, SATCOM, Loss Prevention, Asset Protection, Shrink Reduction, Martial Arts, Internal Investigations, Surveillance, Security Training, CCTV, Social Engineering, Hands-on Problem Solver, Human Interaction, Crowd Control, Complaince, Exceptional People..., Crisis Management, Security Tools
Education
Northwest Florida State College 1994 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Florida State University 1994 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Florida State College 1995 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
Jere' Cogdell Jere' Cogdell's Teleperformance Experience September 2009 - July 2010
Job
Industry Information Technology and Services
Experience
South Carolina State Credit Union July 2010 - July 2012
Teleperformance September 2009 - July 2010
Wells Fargo April 2006 - August 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Lotus Notes, Microsoft Excel, Internet, Adobe Acrobat, Email, Customer Service, Computer Hardware
Education
Paul Mitchell the School Columbia, SC 2012 — 2013
Cosmetology
North Carolina Agricultural and Technical State University
Bachelor of Science, Electronics and Computer Technology
South Carolina State Credit Union July 2010 - July 2012
Teleperformance September 2009 - July 2010
Wells Fargo April 2006 - August 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Lotus Notes, Microsoft Excel, Internet, Adobe Acrobat, Email, Customer Service, Computer Hardware
Education
Paul Mitchell the School Columbia, SC 2012 — 2013
Cosmetology
North Carolina Agricultural and Technical State University
Bachelor of Science, Electronics and Computer Technology
Tom Nickerson Tom Nickerson's Teleperformance Experience July 2012 - January 2014
Job Account Executive at MHG Insurance Brokers
Industry Insurance
Experience
MHG Insurance Brokers February 2014 - Present
Independent Insurance Professional April 2012 - Present
Insurance Sales Operations Project Management Leadership in the Miami/Fort Lauderdale Area 2012 - Present
Teleperformance July 2012 - January 2014
Coventry Health Care September 2007 - March 2012
Vista Healthplan January 2000 - August 2007
Foundation Health June 1996 - December 1999
Skills
PPO, HMO, Individual Health..., Health Insurance, Managed Care, HIPAA, Help Desk Support, Insurance, Customer Support, Customer Service..., Customer Service..., Project Management, Project Coordination, Project Planning, Consultant Selling, Call Center Management, Licensed Life & Health..., Medical Underwriting, Healthcare Management, Building Relationships, Communication Skills, Call Center
Education
New York University
Bachelor of Fine Arts (B.F.A.), Communications
Rider University
Communication and Media Studies
MHG Insurance Brokers February 2014 - Present
Independent Insurance Professional April 2012 - Present
Insurance Sales Operations Project Management Leadership in the Miami/Fort Lauderdale Area 2012 - Present
Teleperformance July 2012 - January 2014
Coventry Health Care September 2007 - March 2012
Vista Healthplan January 2000 - August 2007
Foundation Health June 1996 - December 1999
Skills
PPO, HMO, Individual Health..., Health Insurance, Managed Care, HIPAA, Help Desk Support, Insurance, Customer Support, Customer Service..., Customer Service..., Project Management, Project Coordination, Project Planning, Consultant Selling, Call Center Management, Licensed Life & Health..., Medical Underwriting, Healthcare Management, Building Relationships, Communication Skills, Call Center
Education
New York University
Bachelor of Fine Arts (B.F.A.), Communications
Rider University
Communication and Media Studies
Jesper Poulsen Jesper Poulsen's Teleperformance Experience February 2003 - October 2005
Job Digital Project Manager at Valtech
Industry Information Technology and Services
Experience
Valtech March 2012 - Present
Templine August 2005 - April 2010
JuraIndex.dk November 1999 - June 2006
Teleperformance February 2003 - October 2005
HelloWeb July 2000 - January 2003
Skills
Full-cycle Recruiting, New Business Development, Employment Law, Agile Methodologies, Organizational..., Corporate Law, Project Management, Coaching, Start-ups, Technical Recruiting, Executive Search, Outsourcing, Recruiting, Strategy, Vendor Management, B2B, CRM, Customer Service, Interviews, Sales, Consulting, Sourcing, Account Management, Management, Leadership, Business Development, Negotiation, Team Leadership, Entrepreneurship, Change Management, Strategic Planning, Team Management, Competitive Analysis, E-commerce
Education
University of Copenhagen 1994 — 2000
Master
Odense Katedralskole 1990 — 1993
High School Diploma
Valtech March 2012 - Present
Templine August 2005 - April 2010
JuraIndex.dk November 1999 - June 2006
Teleperformance February 2003 - October 2005
HelloWeb July 2000 - January 2003
Skills
Full-cycle Recruiting, New Business Development, Employment Law, Agile Methodologies, Organizational..., Corporate Law, Project Management, Coaching, Start-ups, Technical Recruiting, Executive Search, Outsourcing, Recruiting, Strategy, Vendor Management, B2B, CRM, Customer Service, Interviews, Sales, Consulting, Sourcing, Account Management, Management, Leadership, Business Development, Negotiation, Team Leadership, Entrepreneurship, Change Management, Strategic Planning, Team Management, Competitive Analysis, E-commerce
Education
University of Copenhagen 1994 — 2000
Master
Odense Katedralskole 1990 — 1993
High School Diploma
Lainga Brown Lainga Brown's Teleperformance Experience November 2013 - July 2014
Job Customer Service Professional
Industry Retail
Experience
Teleperformance November 2013 - July 2014
Macy's July 2013 - November 2013
Global Response November 2012 - April 2013
Burlington Coat Factory August 2011 - March 2012
Rgis Inventory September 2010 - March 2011
Interactive Response Technologies December 2009 - March 2010
CompUSA August 2007 - February 2009
Michael's Diner August 2005 - June 2007
Skills
Customer Service, Sales Support, Retail, Servers, Cash Handling, Phone Skills, Phone Sales, Microsoft Office 2007, POS, Inventory Analysis, Merchandising, Cashiering, Sales, Customer Satisfaction, Cash Register, Retail Sales, Inventory Control, Customer Experience, Visual Merchandising, Inventory Management
Education
Strayer University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Everest Institute-MIami 2009 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Lindsey Hopkins Technical Education Center 2007 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Teleperformance November 2013 - July 2014
Macy's July 2013 - November 2013
Global Response November 2012 - April 2013
Burlington Coat Factory August 2011 - March 2012
Rgis Inventory September 2010 - March 2011
Interactive Response Technologies December 2009 - March 2010
CompUSA August 2007 - February 2009
Michael's Diner August 2005 - June 2007
Skills
Customer Service, Sales Support, Retail, Servers, Cash Handling, Phone Skills, Phone Sales, Microsoft Office 2007, POS, Inventory Analysis, Merchandising, Cashiering, Sales, Customer Satisfaction, Cash Register, Retail Sales, Inventory Control, Customer Experience, Visual Merchandising, Inventory Management
Education
Strayer University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Everest Institute-MIami 2009 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Lindsey Hopkins Technical Education Center 2007 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Eugenia Edwards's Teleperformance Experience June 2012 - December 2012
Job Tax Practitioner at Internal Revenue Service, Recent College Graduate
Industry Financial Services
Experience
Internal Revenue Service January 2015 - Present
Harlem Children's Zone 2007 - 2015
Soros Fund Management June 2014 - August 2014
Walgreens March 2013 - November 2013
Teleperformance June 2012 - December 2012
Dress for Success Worldwide June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Windows, Outlook, English
Education
Florida International University 2013 — 2014
Bachelor of Arts (BA), Economics
Nova Southeastern University 2010 — 2012
Business Administration
Internal Revenue Service January 2015 - Present
Harlem Children's Zone 2007 - 2015
Soros Fund Management June 2014 - August 2014
Walgreens March 2013 - November 2013
Teleperformance June 2012 - December 2012
Dress for Success Worldwide June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Windows, Outlook, English
Education
Florida International University 2013 — 2014
Bachelor of Arts (BA), Economics
Nova Southeastern University 2010 — 2012
Business Administration
Hannah Kaufman Hannah Kaufman's Teleperformance Experience October 2013 - February 2014
Job Graphic Designer at The Kaufman Studio
Industry Graphic Design
Experience
The Kaufman Studio January 2011 - Present
Teleperformance October 2013 - February 2014
Christine Brown August 2009 - October 2013
Skills
Adobe Creative Suite, Small Business, Social Media Marketing, Data Entry, E-commerce, Digital Printing, E-commerce SEO, Photography, Personal Branding, Social Media, Real Estate, Microsoft Word, Customer Service, Call Centers, Phone Etiquette, Studio Lighting, Fashion Photography, Networking, Technical Support
Education
Mott Community College 2014 — 2015
Social Work
The Kaufman Studio January 2011 - Present
Teleperformance October 2013 - February 2014
Christine Brown August 2009 - October 2013
Skills
Adobe Creative Suite, Small Business, Social Media Marketing, Data Entry, E-commerce, Digital Printing, E-commerce SEO, Photography, Personal Branding, Social Media, Real Estate, Microsoft Word, Customer Service, Call Centers, Phone Etiquette, Studio Lighting, Fashion Photography, Networking, Technical Support
Education
Mott Community College 2014 — 2015
Social Work
Alexandria Phillips Alexandria Phillips's Teleperformance Experience October 2007 - April 2008
Job at
Industry Consumer Services
Experience
ProLogistix December 2014 - Present
ProLogistix July 2014 - Present
ProLogistix June 2014 - Present
Columbia Farms May 2013 - April 2014
Campaign Systems October 2006 - December 2012
Dr. Stevens Dentistry October 2008 - August 2009
Teleperformance October 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Dentrix, Customer Service
Education
Midlands Technical College 2012 — 2014
Associate in Science, 3.353
South Carolina Dental Assisting School 2008 — 2008
Dental Assistant, Dental Assisting/Assistant
ProLogistix December 2014 - Present
ProLogistix July 2014 - Present
ProLogistix June 2014 - Present
Columbia Farms May 2013 - April 2014
Campaign Systems October 2006 - December 2012
Dr. Stevens Dentistry October 2008 - August 2009
Teleperformance October 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Dentrix, Customer Service
Education
Midlands Technical College 2012 — 2014
Associate in Science, 3.353
South Carolina Dental Assisting School 2008 — 2008
Dental Assistant, Dental Assisting/Assistant
Dewayne Charles Dewayne Charles's Teleperformance Experience 2000 - 2004
Job OnSite Perfomace Manager at Staffmark
Industry Staffing and Recruiting
Experience
Staffmark 2006 - Present
Teleperformance 2000 - 2004
Delphi 1998 - 2000
Teleperformance USA 1994 - 1998
Oak Hill Banks 1990 - 1994
Skills
Staffing Industry, Staffing Services, Temporary Staffing, Temporary Placement, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Permanent Placement, Screening Resumes, College Recruiting, Executive Search, Interviews, Branch Banking, Hiring, Recruitment Advertising, Screening
Education
Miami University
Bachelor of Arts (B.A.), Public Administration/Human Resource Management
Staffmark 2006 - Present
Teleperformance 2000 - 2004
Delphi 1998 - 2000
Teleperformance USA 1994 - 1998
Oak Hill Banks 1990 - 1994
Skills
Staffing Industry, Staffing Services, Temporary Staffing, Temporary Placement, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Permanent Placement, Screening Resumes, College Recruiting, Executive Search, Interviews, Branch Banking, Hiring, Recruitment Advertising, Screening
Education
Miami University
Bachelor of Arts (B.A.), Public Administration/Human Resource Management
Izetta Nicole Davis Izetta Nicole Davis's Teleperformance Experience January 2015 - March 2015
Job Independent Distributor at AdvoCare
Industry Consumer Services
Experience
AdvoCare August 2015 - Present
Garden City Group, LLC June 2015 - Present
Izetta N Davis Photography January 2013 - Present
Teleperformance January 2015 - March 2015
Columbus State Community College March 2011 - August 2014
Bob Evans June 2013 - February 2014
Catherine's Plus Sizes March 2013 - May 2013
Columbus State Community College March 2011 - March 2013
Skills
Internet, Public Speaking, Computers, Data Entry, Time Management, Networking, Filing, PowerPoint, Creative Writing, Social Networking, Microsoft Word, Facebook, Telephone Skills, Student Affairs, Phone Etiquette, Access, Microsoft Office, Leadership, Resume Writing, E-Learning, Outlook, Twitter, Laser Printers, Copying, Customer Service, Medical Coding, Office Skills, Front Office Support, Instagram, Digital Photo
Education
Liberty University 2014 — 2015
Associate's Degree, Multi/Interdisciplinary Studies
Columbus State Community College 2011 — 2014
Associate's Degree, Assoicates of Arts, American Sign Language
Shawnee State University 2010 — 2011
Deaf Studies
AdvoCare August 2015 - Present
Garden City Group, LLC June 2015 - Present
Izetta N Davis Photography January 2013 - Present
Teleperformance January 2015 - March 2015
Columbus State Community College March 2011 - August 2014
Bob Evans June 2013 - February 2014
Catherine's Plus Sizes March 2013 - May 2013
Columbus State Community College March 2011 - March 2013
Skills
Internet, Public Speaking, Computers, Data Entry, Time Management, Networking, Filing, PowerPoint, Creative Writing, Social Networking, Microsoft Word, Facebook, Telephone Skills, Student Affairs, Phone Etiquette, Access, Microsoft Office, Leadership, Resume Writing, E-Learning, Outlook, Twitter, Laser Printers, Copying, Customer Service, Medical Coding, Office Skills, Front Office Support, Instagram, Digital Photo
Education
Liberty University 2014 — 2015
Associate's Degree, Multi/Interdisciplinary Studies
Columbus State Community College 2011 — 2014
Associate's Degree, Assoicates of Arts, American Sign Language
Shawnee State University 2010 — 2011
Deaf Studies
Tom Buzzard Tom Buzzard's Teleperformance Experience October 2009 - April 2013
Job Seasoned Relationship Management Professional
Industry Telecommunications
Experience
Teleperformance October 2009 - April 2013
Comcast March 2007 - August 2009
Comcast Cable March 2006 - March 2008
Primestar Partners 1993 - 1997
Greater Media cable 1985 - 1993
South Philadelphia Review 1985 - 1988
Skills
Vendor Management, Process Improvement, Customer Experience, Team Building, Change Management, Program Management, Strategic Planning, Workforce Management, Call Center Development, Outsourcing, Telecommunications, Leadership, Customer Satisfaction, Management, Call Centers, Operations Management, Customer Service, Contact Centers, Account Management, Team Leadership, Start-ups, Customer Retention, BPO, Strategy, CRM, Negotiation, Salesforce.com, Lead Generation, Cross-functional Team..., Strategic Partnerships, Training, Solution Selling, P&L Management, Direct Sales, Sales Operations
Education
La Salle University
La Salle University
Teleperformance October 2009 - April 2013
Comcast March 2007 - August 2009
Comcast Cable March 2006 - March 2008
Primestar Partners 1993 - 1997
Greater Media cable 1985 - 1993
South Philadelphia Review 1985 - 1988
Skills
Vendor Management, Process Improvement, Customer Experience, Team Building, Change Management, Program Management, Strategic Planning, Workforce Management, Call Center Development, Outsourcing, Telecommunications, Leadership, Customer Satisfaction, Management, Call Centers, Operations Management, Customer Service, Contact Centers, Account Management, Team Leadership, Start-ups, Customer Retention, BPO, Strategy, CRM, Negotiation, Salesforce.com, Lead Generation, Cross-functional Team..., Strategic Partnerships, Training, Solution Selling, P&L Management, Direct Sales, Sales Operations
Education
La Salle University
La Salle University
Keith Finn Keith Finn's Teleperformance Experience August 2010 - Present
Job Supervisor at Teleperformance ASD
Industry Outsourcing/Offshoring
Experience
Teleperformance August 2010 - Present
Reprografia 2003 - 2009
T-Square 1981 - 1986
Skills
Account Management, Printers, Computer Hardware, Troubleshooting, Customer Satisfaction, Call Centers, Customer Service, Team Building, Management, Sales, Microsoft Office, OS X, Microsoft Excel, Operations Management, Project Management, Networking, Team Leadership, B2B, Process Scheduler, Time Management, Forecasting, New Business Development
Education
Miami Dade College
Business Administration and Management, General
Teleperformance August 2010 - Present
Reprografia 2003 - 2009
T-Square 1981 - 1986
Skills
Account Management, Printers, Computer Hardware, Troubleshooting, Customer Satisfaction, Call Centers, Customer Service, Team Building, Management, Sales, Microsoft Office, OS X, Microsoft Excel, Operations Management, Project Management, Networking, Team Leadership, B2B, Process Scheduler, Time Management, Forecasting, New Business Development
Education
Miami Dade College
Business Administration and Management, General
Shanna-Kay James's Teleperformance Experience 2012 - 2013
Job Funder at JM Family Enterprises, Inc.
Industry Retail
Experience
JM Family Enterprises, Inc. December 2014 - Present
Teleperformance 2012 - 2013
City Furniture 2010 - 2012
Five Guys Enterprises 2008 - 2011
Skills
Microsoft Office, Team Leadership, Teaching, Typing, Mac, Customer Service, Customer Satisfaction, Data Entry, Filing, Organization, Office Management, Research, Compliance, Management, Sales, Call Centers, Training, Recruiting, Outlook, Inventory Management, Retail, Time Management, Employee Relations, Team Building
Education
Nova Southeastern University 2010 — 2015
Biology/Biological Sciences, General
Blanche Ely Hgh School 2006 — 2010
JM Family Enterprises, Inc. December 2014 - Present
Teleperformance 2012 - 2013
City Furniture 2010 - 2012
Five Guys Enterprises 2008 - 2011
Skills
Microsoft Office, Team Leadership, Teaching, Typing, Mac, Customer Service, Customer Satisfaction, Data Entry, Filing, Organization, Office Management, Research, Compliance, Management, Sales, Call Centers, Training, Recruiting, Outlook, Inventory Management, Retail, Time Management, Employee Relations, Team Building
Education
Nova Southeastern University 2010 — 2015
Biology/Biological Sciences, General
Blanche Ely Hgh School 2006 — 2010
Daniel Michel Villaseñor's Teleperformance Experience November 2009 - December 2013
Job Market Research Assistant at Investor Group Services (IGS)
Industry Marketing and Advertising
Experience
Investor Group Services (IGS) January 2015 - Present
GE Healthcare November 2014 - December 2014
Digilant September 2014 - November 2014
StudentUniverse March 2014 - August 2014
Starbucks March 2014 - July 2014
WGBH February 2014 - March 2014
Teleperformance November 2009 - December 2013
Finclusión SAPI de CV SOFOM ENR January 2009 - November 2009
LAMARCALAB® February 2008 - February 2009
Skills
Market Research, Advertising, Consumer Insight, Social Media Marketing, Newsletters, Marketing Communications, Marketing Strategy, Branding & Identity, Brand Development, Storytelling, Copywriting, Quantitative Research, Contact Centers, Internal Communications, Public Relations, Media Relations, Concierge Services, Branding, Brand Management, client services, Business Intelligence, Focus Groups, Qualitative Research, Vendor Relationships, Product Marketing, Customer Service, Project Management, Infographics, Video Production, Customer Focused..., Partner Management, Market Analysis, Interviews, Business Process..., Recruitment Advertising, Microsoft Office, Adobe Design Programs, SurveyMonkey, Statistical Data..., Video Editing
Education
Boston University 2014 — 2015
Master's Degree, M.S. Advertising
Instituto Tecnológico y de Estudios Superiores de Occidente / ITESO 2004 — 2008
Bachelor of Arts in Marketing, Marketing Research
Mansfield University of Pennsylvania 2007 — 2007
Exchange Semester, Mass Communication/Media Studies
Investor Group Services (IGS) January 2015 - Present
GE Healthcare November 2014 - December 2014
Digilant September 2014 - November 2014
StudentUniverse March 2014 - August 2014
Starbucks March 2014 - July 2014
WGBH February 2014 - March 2014
Teleperformance November 2009 - December 2013
Finclusión SAPI de CV SOFOM ENR January 2009 - November 2009
LAMARCALAB® February 2008 - February 2009
Skills
Market Research, Advertising, Consumer Insight, Social Media Marketing, Newsletters, Marketing Communications, Marketing Strategy, Branding & Identity, Brand Development, Storytelling, Copywriting, Quantitative Research, Contact Centers, Internal Communications, Public Relations, Media Relations, Concierge Services, Branding, Brand Management, client services, Business Intelligence, Focus Groups, Qualitative Research, Vendor Relationships, Product Marketing, Customer Service, Project Management, Infographics, Video Production, Customer Focused..., Partner Management, Market Analysis, Interviews, Business Process..., Recruitment Advertising, Microsoft Office, Adobe Design Programs, SurveyMonkey, Statistical Data..., Video Editing
Education
Boston University 2014 — 2015
Master's Degree, M.S. Advertising
Instituto Tecnológico y de Estudios Superiores de Occidente / ITESO 2004 — 2008
Bachelor of Arts in Marketing, Marketing Research
Mansfield University of Pennsylvania 2007 — 2007
Exchange Semester, Mass Communication/Media Studies
Elena Cozzarolo Elena Cozzarolo's Teleperformance Experience August 2004 - December 2014
Job Microsoft Technical Support Engineer
Industry Computer Software
Experience
Teleperformance August 2004 - December 2014
Skills
Windows, Cloud Computing, Networking, Operating Systems, Technical Support, DNS, Hardware, Testing, Software Engineering
Education
Miami Dade College 2001 — 2004
in Associate in Science, CIS-Computer Programmer/Visual C++, Computer Science
Liceo Scientifico Niccolo Copernico in Udine (Italy)
Microsoft Certified IT Professional (MCITP)
Teleperformance August 2004 - December 2014
Skills
Windows, Cloud Computing, Networking, Operating Systems, Technical Support, DNS, Hardware, Testing, Software Engineering
Education
Miami Dade College 2001 — 2004
in Associate in Science, CIS-Computer Programmer/Visual C++, Computer Science
Liceo Scientifico Niccolo Copernico in Udine (Italy)
Microsoft Certified IT Professional (MCITP)
Sixto II Ochoa Sixto II Ochoa's Teleperformance Experience December 2009 - March 2010
Job Help Desk Specialist
Industry Information Technology and Services
Experience
UTi Worldwide July 2015 - Present
Arrowhead Products March 2015 - July 2015
Apex Computer Systems, Inc. October 2014 - January 2015
Diebold July 2013 - September 2014
iACADEMY May 2010 - March 2012
Teleperformance December 2009 - March 2010
Sykes June 2007 - October 2009
Skills
Technical Support, Active Directory, HTML, XP, MySQL, Windows 7, PHP, Windows Server, Troubleshooting, Java, JavaScript, Help Desk Support, Computer Hardware, DHCP, Hyper-V, Hardware, Networking, Servers
Education
Mapua Institute of Technology
BS, Information Management
UTi Worldwide July 2015 - Present
Arrowhead Products March 2015 - July 2015
Apex Computer Systems, Inc. October 2014 - January 2015
Diebold July 2013 - September 2014
iACADEMY May 2010 - March 2012
Teleperformance December 2009 - March 2010
Sykes June 2007 - October 2009
Skills
Technical Support, Active Directory, HTML, XP, MySQL, Windows 7, PHP, Windows Server, Troubleshooting, Java, JavaScript, Help Desk Support, Computer Hardware, DHCP, Hyper-V, Hardware, Networking, Servers
Education
Mapua Institute of Technology
BS, Information Management
Matthew Bieber's Teleperformance Experience 2007 - 2014
Job President | COO | Executive Leader | Cloud & SaaS Technology Services | Profitable Revenue Growth | Customer Innovation
Industry Information Technology and Services
Experience
Computer Aid, Inc. 2014 - Present
Teleperformance 2007 - 2014
Teleperformance 2005 - 2007
AT&T 2000 - 2005
AT&T 1998 - 2000
AT&T 1995 - 1998
AT&T 1993 - 1995
AT&T 1990 - 1993
AT&T 1985 - 1990
AT&T 1980 - 1985
Skills
Marketing, Account Management, Call Center, Business Process..., Customer Experience, Integration, Creative Solutions, Operational..., Business Development, Process Improvement, Program Management, Product Management, SaaS, P&L Management, Service Development, Problem Solving, Strategic Planning, Turn Around Management, Board Governance, Call Centers, CRM, Telecommunications, BPO, Outsourcing, Leadership, Operational Excellence, Product Development, Strategy, Cross-functional Team..., Competitive Analysis, Operations Management, Sales Process, Entrepreneurship, Business Intelligence, Customer Satisfaction, Mergers & Acquisitions, Selling, Service Delivery, Marketing Strategy, Vendor Management, Coaching, Security, Sales, VoIP, Strategic Partnerships, Professional Services, Executive Management, Budgets, Team Management, Business Process...
Education
Lehigh University - College of Business and Economics
MBA
Penn State University
BBA, Marketing with Distinction
Computer Aid, Inc. 2014 - Present
Teleperformance 2007 - 2014
Teleperformance 2005 - 2007
AT&T 2000 - 2005
AT&T 1998 - 2000
AT&T 1995 - 1998
AT&T 1993 - 1995
AT&T 1990 - 1993
AT&T 1985 - 1990
AT&T 1980 - 1985
Skills
Marketing, Account Management, Call Center, Business Process..., Customer Experience, Integration, Creative Solutions, Operational..., Business Development, Process Improvement, Program Management, Product Management, SaaS, P&L Management, Service Development, Problem Solving, Strategic Planning, Turn Around Management, Board Governance, Call Centers, CRM, Telecommunications, BPO, Outsourcing, Leadership, Operational Excellence, Product Development, Strategy, Cross-functional Team..., Competitive Analysis, Operations Management, Sales Process, Entrepreneurship, Business Intelligence, Customer Satisfaction, Mergers & Acquisitions, Selling, Service Delivery, Marketing Strategy, Vendor Management, Coaching, Security, Sales, VoIP, Strategic Partnerships, Professional Services, Executive Management, Budgets, Team Management, Business Process...
Education
Lehigh University - College of Business and Economics
MBA
Penn State University
BBA, Marketing with Distinction
Roland Entralgo Roland Entralgo's Teleperformance Experience November 2009 - December 2012
Job Customer Solutions Specialist Spamfighter North America
Industry Information Technology and Services
Experience
Spamfighter Aps January 2012 - Present
Teleperformance November 2009 - December 2012
Parmac Solutions February 2007 - February 2009
Skills
Spanish Translations, Leadership, Training,..., Global Delivery, Customer Focus, Customer Service, Situational Leadership, Critical Thinking, Leadership, CRM, Spanish, Windows 7, Security, Technical Support, Active Directory, Hardware, Networking
Education
University of Southern Indiana 2006 — 2007
Information Technology
Oral Roberts University 1990 — 1994
Bachelor of Arts
Miami Dade College
Spamfighter Aps January 2012 - Present
Teleperformance November 2009 - December 2012
Parmac Solutions February 2007 - February 2009
Skills
Spanish Translations, Leadership, Training,..., Global Delivery, Customer Focus, Customer Service, Situational Leadership, Critical Thinking, Leadership, CRM, Spanish, Windows 7, Security, Technical Support, Active Directory, Hardware, Networking
Education
University of Southern Indiana 2006 — 2007
Information Technology
Oral Roberts University 1990 — 1994
Bachelor of Arts
Miami Dade College
Tripp Sills's Teleperformance Experience 2001 - 2004
Job Certified Business Architect and Enterprise Architect, Outcome Driven, Outgoing Presenter
Industry Information Technology and Services
Experience
Cisco August 2015 - Present
Cisco August 2014 - Present
Cisco Systems October 2011 - August 2014
Community Health Systems September 2010 - October 2011
Halifax Health Systems November 2007 - August 2010
Florida East Coast Industries 2005 - 2006
DME Holdings 2003 - 2006
Teleperformance 2001 - 2004
Skills
Enterprise Architecture, Network Architecture, Platform Architecture, Storage Virtualization, Business Strategy, Disaster Recovery, Virtualization, VMware Infrastructure, Citrix, CCNP, Application Architecture, Technical Documentation, Group Presentations, Solution Architecture, Security Architecture..., Project Portfolio..., TOGAF, Checkpoint, Risk Management, Engineering Change..., Network Engineering, Strategic Leadership, Cisco Technologies, Wireless Networking, Security, Windows Server, Integration, Data Center, Servers, Cloud Computing, Networking, SDLC, SharePoint, VPN, Enterprise Software, Switches, SaaS, Network Design, WAN, Routing, VoIP, Telecommunications, Routers, DNS, Troubleshooting, Software Documentation, Unix, Network Administration, IP, ITIL
Education
Mississippi College
Cisco August 2015 - Present
Cisco August 2014 - Present
Cisco Systems October 2011 - August 2014
Community Health Systems September 2010 - October 2011
Halifax Health Systems November 2007 - August 2010
Florida East Coast Industries 2005 - 2006
DME Holdings 2003 - 2006
Teleperformance 2001 - 2004
Skills
Enterprise Architecture, Network Architecture, Platform Architecture, Storage Virtualization, Business Strategy, Disaster Recovery, Virtualization, VMware Infrastructure, Citrix, CCNP, Application Architecture, Technical Documentation, Group Presentations, Solution Architecture, Security Architecture..., Project Portfolio..., TOGAF, Checkpoint, Risk Management, Engineering Change..., Network Engineering, Strategic Leadership, Cisco Technologies, Wireless Networking, Security, Windows Server, Integration, Data Center, Servers, Cloud Computing, Networking, SDLC, SharePoint, VPN, Enterprise Software, Switches, SaaS, Network Design, WAN, Routing, VoIP, Telecommunications, Routers, DNS, Troubleshooting, Software Documentation, Unix, Network Administration, IP, ITIL
Education
Mississippi College
Damien Petranek Damien Petranek's Teleperformance Experience February 2005 - August 2009
Job Analyst
Industry Staffing and Recruiting
Experience
III April 2010 - Present
Spherion October 2009 - April 2010
Teleperformance February 2005 - August 2009
Columbus Literacy Council August 2006 - April 2008
Tommy's Pizza April 2004 - April 2005
The Lantern July 2003 - June 2004
The Ohio State University June 2003 - June 2004
Education
The Ohio State University 2002 — 2004
Bachelor of Arts, Journalism
Lakeland Community College 1999 — 2001
Associate of Arts, Arts Transfer
III April 2010 - Present
Spherion October 2009 - April 2010
Teleperformance February 2005 - August 2009
Columbus Literacy Council August 2006 - April 2008
Tommy's Pizza April 2004 - April 2005
The Lantern July 2003 - June 2004
The Ohio State University June 2003 - June 2004
Education
The Ohio State University 2002 — 2004
Bachelor of Arts, Journalism
Lakeland Community College 1999 — 2001
Associate of Arts, Arts Transfer
Amanda Segni Amanda Segni's Teleperformance Experience December 2005 - February 2007
Job Experienced Administrative Professional
Industry Hospital & Health Care
Experience
Advanced Orthopaedics November 2013 - Present
Byrd Orthodontics July 2011 - November 2013
Dr. Amanda Paull & Associates June 2010 - January 2011
CrossOver Ministry August 2008 - June 2010
Frost & Sullivan September 2007 - April 2008
Teleperformance December 2005 - February 2007
Skills
Spanish, Event Planning, PowerPoint, Microsoft Excel, Strategic Planning, Customer Service, Public Speaking, Nonprofits, Editing, Non-profits, Social Networking, Community Outreach, Coaching, Fundraising, Social Media, Public Relations, Teaching, Corporate Communications, Microsoft Office, Patient Education, Healthcare, Event Management, Research, Marketing Communications, Program Development, Program Management
Education
Longwood University 2001 — 2005
B.A., Communication Studies
Advanced Orthopaedics November 2013 - Present
Byrd Orthodontics July 2011 - November 2013
Dr. Amanda Paull & Associates June 2010 - January 2011
CrossOver Ministry August 2008 - June 2010
Frost & Sullivan September 2007 - April 2008
Teleperformance December 2005 - February 2007
Skills
Spanish, Event Planning, PowerPoint, Microsoft Excel, Strategic Planning, Customer Service, Public Speaking, Nonprofits, Editing, Non-profits, Social Networking, Community Outreach, Coaching, Fundraising, Social Media, Public Relations, Teaching, Corporate Communications, Microsoft Office, Patient Education, Healthcare, Event Management, Research, Marketing Communications, Program Development, Program Management
Education
Longwood University 2001 — 2005
B.A., Communication Studies
Chad D'Aigle Chad D'Aigle's Teleperformance Experience March 2013 - January 2014
Job Actor and Certified Massage Therapist
Industry Entertainment
Experience
Triskelion Therapies May 2006 - Present
Independent 1990 - Present
Teleperformance March 2013 - January 2014
Wayne State University 1997 - 2001
Skills
Deep Tissue Massage, Therapeutic Massage, Acting, Singing, Shiatsu, Trigger Point Therapy, Certified Trainer, Management, Employee Training, Aromatherapy, Chair Massage, Chiropractic, Energy Work, Entertainment, Festivals, Holistic Health, Film, Headaches, Lifestyle, Martial Arts, Music, Pain Management, Performing Arts, Plays, Reflexology, Reiki, Relaxation, Skin Care, Stretching, Swedish, Theatre, Treatment, Weight, Wellness, Yoga, Improvisation, Public Speaking
Education
National Institute of Technology/ Everest Institute 2005 — 2006
Certificate, Massage Therapy
Wayne State University 1997 — 2000
BFA, Performance Theatre
Oakland Community College 1992 — 1996
Liberal Arts w/ concentration on Fine Arts
Triskelion Therapies May 2006 - Present
Independent 1990 - Present
Teleperformance March 2013 - January 2014
Wayne State University 1997 - 2001
Skills
Deep Tissue Massage, Therapeutic Massage, Acting, Singing, Shiatsu, Trigger Point Therapy, Certified Trainer, Management, Employee Training, Aromatherapy, Chair Massage, Chiropractic, Energy Work, Entertainment, Festivals, Holistic Health, Film, Headaches, Lifestyle, Martial Arts, Music, Pain Management, Performing Arts, Plays, Reflexology, Reiki, Relaxation, Skin Care, Stretching, Swedish, Theatre, Treatment, Weight, Wellness, Yoga, Improvisation, Public Speaking
Education
National Institute of Technology/ Everest Institute 2005 — 2006
Certificate, Massage Therapy
Wayne State University 1997 — 2000
BFA, Performance Theatre
Oakland Community College 1992 — 1996
Liberal Arts w/ concentration on Fine Arts
Diane Warchola's Teleperformance Experience January 2002 - Present
Job Executive Vice President, Client Services at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2002 - Present
Villanova University May 2015 - Present
Fans Only - Division of Student Advantage 2001 - 2001
Voice FX 1994 - 2001
Skills
Client Services, Workforce Management, Call Centers, Outsourcing, BPO, Executive Management, Strategic Thinking, Non-profit Leadership, Client Relations Skills, Writing, Editing, Training, Project Planning
Education
Villanova University
Master of Public Administration (MPA), Concentration on Non-Profit Management
Miami University
Bachelor of Arts (B.A.), Professional Writing/Sociology
Teleperformance January 2002 - Present
Villanova University May 2015 - Present
Fans Only - Division of Student Advantage 2001 - 2001
Voice FX 1994 - 2001
Skills
Client Services, Workforce Management, Call Centers, Outsourcing, BPO, Executive Management, Strategic Thinking, Non-profit Leadership, Client Relations Skills, Writing, Editing, Training, Project Planning
Education
Villanova University
Master of Public Administration (MPA), Concentration on Non-Profit Management
Miami University
Bachelor of Arts (B.A.), Professional Writing/Sociology
Diesha Tabor Rogers Diesha Tabor Rogers's Teleperformance Experience August 2014 - Present
Job Training Manager at Teleperformance
Industry Telecommunications
Experience
Teleperformance August 2014 - Present
Aegis Communications March 2013 - August 2014
Aegis Communications October 2011 - March 2013
Aegis Communications April 2011 - October 2011
Skills
Workforce Management, Employee Relations, Customer Experience, Call Centers, Training, Performance Management, Management, Process Improvement, BPO, Customer Satisfaction, Customer Retention, Employee Training, Contact Centers, Team Leadership, Team Management, Coaching, Recruiting, Employee Engagement
Education
Missouri Southern State University 2002 — 2006
Bachelor's degree, General Studies
Ottawa Senior High 1991 — 1995
High School Diploma, General Studies
Teleperformance August 2014 - Present
Aegis Communications March 2013 - August 2014
Aegis Communications October 2011 - March 2013
Aegis Communications April 2011 - October 2011
Skills
Workforce Management, Employee Relations, Customer Experience, Call Centers, Training, Performance Management, Management, Process Improvement, BPO, Customer Satisfaction, Customer Retention, Employee Training, Contact Centers, Team Leadership, Team Management, Coaching, Recruiting, Employee Engagement
Education
Missouri Southern State University 2002 — 2006
Bachelor's degree, General Studies
Ottawa Senior High 1991 — 1995
High School Diploma, General Studies
Laura Grinfelde Laura Grinfelde's Teleperformance Experience October 2010 - December 2011
Job Payroll Practitioner, German Payroll, P&G Account at IBM ISSC
Industry Accounting
Experience
IBM February 2014 - Present
BP June 2012 - February 2014
Teleperformance October 2010 - December 2011
Skills
Payroll, Payroll Analysis, Accounting, SAP, Logistics, Multilingual..., Microsoft Excel, Siebel, Communication, Foreign Languages, Legal Documents, Latvian, German, English, Driving License, Fashion, Sewing, Advising People, Customer Experience, Technical Support
Education
University of Latvia 2001 — 2008
Bachelor's degree, Political Science
Uniwersität Greifswald 2004 — 2005
ERASMUS students’ exchange program, Political Science
IBM February 2014 - Present
BP June 2012 - February 2014
Teleperformance October 2010 - December 2011
Skills
Payroll, Payroll Analysis, Accounting, SAP, Logistics, Multilingual..., Microsoft Excel, Siebel, Communication, Foreign Languages, Legal Documents, Latvian, German, English, Driving License, Fashion, Sewing, Advising People, Customer Experience, Technical Support
Education
University of Latvia 2001 — 2008
Bachelor's degree, Political Science
Uniwersität Greifswald 2004 — 2005
ERASMUS students’ exchange program, Political Science
Kevin Waite Kevin Waite's Teleperformance Experience June 2013 - May 2014
Job Sr. Technology specialist
Industry Information Technology and Services
Experience
Broward County SOE (supervisor of elections) June 2014 - Present
Teleperformance June 2013 - May 2014
Brookdale Hospital Medical Center September 1998 - August 2012
AT&T Wireless 1993 - 1995
Skills
Computer Hardware, Hardware, Customer Service, Networking, System Administration, Technical Support, Troubleshooting, Windows Server, Windows XP, DHCP, Laptops, VPN, Windows 7, Antivirus, DNS, Management, Telecommunications, Active Directory, Microsoft Office, Leadership, Windows, Team Building, TCP/IP, Cisco Technologies, Healthcare, Servers, Network Administration, Software Documentation, Vendor Management, Routers, Switches, Wireless Networking, Help Desk Support, Network Design, Security, Training, IP, Software Installation, Public Speaking, Strategic Planning, VMware, Project Management, Customer Satisfaction, Operating Systems, Wireless, Network Security, VoIP, HTML, WAN, Social Media
Education
Kingsborough Community College 1982 — 1985
aas, COMPUTER SCI
Broward County SOE (supervisor of elections) June 2014 - Present
Teleperformance June 2013 - May 2014
Brookdale Hospital Medical Center September 1998 - August 2012
AT&T Wireless 1993 - 1995
Skills
Computer Hardware, Hardware, Customer Service, Networking, System Administration, Technical Support, Troubleshooting, Windows Server, Windows XP, DHCP, Laptops, VPN, Windows 7, Antivirus, DNS, Management, Telecommunications, Active Directory, Microsoft Office, Leadership, Windows, Team Building, TCP/IP, Cisco Technologies, Healthcare, Servers, Network Administration, Software Documentation, Vendor Management, Routers, Switches, Wireless Networking, Help Desk Support, Network Design, Security, Training, IP, Software Installation, Public Speaking, Strategic Planning, VMware, Project Management, Customer Satisfaction, Operating Systems, Wireless, Network Security, VoIP, HTML, WAN, Social Media
Education
Kingsborough Community College 1982 — 1985
aas, COMPUTER SCI
Henry Batista Henry Batista's Teleperformance Experience November 2013 - August 2015
Job Microsoft Office 365 Ambassador at Experis
Industry Computer Software
Experience
Experis August 2015 - Present
Teleperformance November 2013 - August 2015
Sysvue Technologies January 2013 - September 2013
JetBlue Airways January 2008 - April 2012
All About Computers and Communications LLC 2012 - 2012
Degussa Corp. January 2002 - July 2007
Huls America October 1997 - January 2002
Skills
Shipping, International Shipping, Hazardous Materials, Hazardous Materials..., Customer Service, Customer Satisfaction, Customer Oriented, Versatility, Facilities Operations, Airline Reservations, Airline Management, Airline Ticketing, Communication, IATA, Computer Hardware, Computer Repair, Microsoft Office, Internet Services, Cellular Communications, Driving License, Transportation..., Transportation, Microsoft Excel, Account Management, Process Improvement, New Business Development, Technical Support, Product Development, Training, Troubleshooting, Microsoft Word, SAP, Sales Management, Management, CRM, Time Management, Change Management, Leadership, Team Building, Negotiation, Marketing Strategy, Product Management, Team Leadership, Inventory Management
Education
University of Central Florida 1993 — 1997
History
Middlesex County College 1990 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Perth Amboy High School
Perth Amboy High School
Experis August 2015 - Present
Teleperformance November 2013 - August 2015
Sysvue Technologies January 2013 - September 2013
JetBlue Airways January 2008 - April 2012
All About Computers and Communications LLC 2012 - 2012
Degussa Corp. January 2002 - July 2007
Huls America October 1997 - January 2002
Skills
Shipping, International Shipping, Hazardous Materials, Hazardous Materials..., Customer Service, Customer Satisfaction, Customer Oriented, Versatility, Facilities Operations, Airline Reservations, Airline Management, Airline Ticketing, Communication, IATA, Computer Hardware, Computer Repair, Microsoft Office, Internet Services, Cellular Communications, Driving License, Transportation..., Transportation, Microsoft Excel, Account Management, Process Improvement, New Business Development, Technical Support, Product Development, Training, Troubleshooting, Microsoft Word, SAP, Sales Management, Management, CRM, Time Management, Change Management, Leadership, Team Building, Negotiation, Marketing Strategy, Product Management, Team Leadership, Inventory Management
Education
University of Central Florida 1993 — 1997
History
Middlesex County College 1990 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Perth Amboy High School
Perth Amboy High School
Ali Garner Ali Garner's Teleperformance Experience January 2013 - Present
Job csr at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2013 - Present
Education
Midlands Technical College 2009 — 2011
certificate in hvac, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Tech )
Teleperformance January 2013 - Present
Education
Midlands Technical College 2009 — 2011
certificate in hvac, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Tech )
Carmen Laca Carmen Laca's Teleperformance Experience July 2010 - February 2013
Job Vendor Management Operations Assistant Manager at Cross Country Home Services
Industry Consumer Services
Experience
Cross Country Home Services February 2014 - Present
Cross Country Home Services February 2013 - Present
Teleperformance July 2010 - February 2013
Teleperformance November 2007 - July 2010
Teleperformance August 2006 - November 2007
Teleperformance November 2005 - August 2006
Food Lion Supermarket March 2000 - January 2004
Skills
-Dynamic team-building,..., Cultivating client..., Utilizing strong..., Presenting and..., -Self Motivated, able..., Workforce Management, Communication, Leadership, Telecommunications, Team Building, Process Improvement, Account Management, Analysis, CRM, Call Center, Call Centers, Coaching, Customer Satisfaction, Customer Service, Employees, Inter-personal, Management, Organization, Peak, Project Planning, Quality Assurance, Recruiting, Situations, Software Documentation, Strategic Planning, Team Leadership, Technical Support, Training, Troubleshooting, Vendor Management, Outsourcing, BPO, Inbound Marketing, Operations Management, Avaya
Education
CcSigma Yellow Belt
Northern Virginia Community College
Saint Anthony High School
Cross Country Home Services February 2014 - Present
Cross Country Home Services February 2013 - Present
Teleperformance July 2010 - February 2013
Teleperformance November 2007 - July 2010
Teleperformance August 2006 - November 2007
Teleperformance November 2005 - August 2006
Food Lion Supermarket March 2000 - January 2004
Skills
-Dynamic team-building,..., Cultivating client..., Utilizing strong..., Presenting and..., -Self Motivated, able..., Workforce Management, Communication, Leadership, Telecommunications, Team Building, Process Improvement, Account Management, Analysis, CRM, Call Center, Call Centers, Coaching, Customer Satisfaction, Customer Service, Employees, Inter-personal, Management, Organization, Peak, Project Planning, Quality Assurance, Recruiting, Situations, Software Documentation, Strategic Planning, Team Leadership, Technical Support, Training, Troubleshooting, Vendor Management, Outsourcing, BPO, Inbound Marketing, Operations Management, Avaya
Education
CcSigma Yellow Belt
Northern Virginia Community College
Saint Anthony High School
Aldric Williams's Teleperformance Experience April 2012 - Present
Job Technical Support Specialist / Shreveport POTS Support at Teleperformance
Industry Telecommunications
Experience
Teleperformance April 2012 - Present
Walmart February 2012 - March 2012
United States Air Force May 2010 - February 2011
Skills
Red Cross Certified, Microsoft Word, Video Production, Customer Service, Microsoft Office, Lifeguarding, Mechanical Engineering, Video Games, Online Advertising, Video Editing, Music Videos, Microsoft Excel, Kinesiology, Online Gaming, Basketball, Boxing, Sales, PowerPoint, Teaching, Teaching Adults, Team Leadership, Leadership Development, Technical Leadership, Lead Management, Technology, Statistics, Business
Education
Louisiana Tech University 2008 — 2009
Teleperformance April 2012 - Present
Walmart February 2012 - March 2012
United States Air Force May 2010 - February 2011
Skills
Red Cross Certified, Microsoft Word, Video Production, Customer Service, Microsoft Office, Lifeguarding, Mechanical Engineering, Video Games, Online Advertising, Video Editing, Music Videos, Microsoft Excel, Kinesiology, Online Gaming, Basketball, Boxing, Sales, PowerPoint, Teaching, Teaching Adults, Team Leadership, Leadership Development, Technical Leadership, Lead Management, Technology, Statistics, Business
Education
Louisiana Tech University 2008 — 2009
Jennifer Severe's Teleperformance Experience August 2011 - January 2013
Job Operations Analyst at Watco
Industry Transportation/Trucking/Railroad
Experience
Watco April 2013 - Present
Teleperformance August 2011 - January 2013
Bethesda by the Sea February 2003 - June 2008
Palm Beach State College July 2001 - June 2002
Palm Beach State College October 2000 - June 2001
Skills
Financial Analysis, Fundraising, Analysis, Budgets, Forecasting, Strategy, Marketing, Research, System Administration, Finance, Public Speaking, Non-profits, Teaching, Strategic Planning, Event Planning, Staff Development, Higher Education, Microsoft Office, Data Analysis, Public Relations, Nonprofits, Customer Service
Education
Nova Southeastern University 2005 — 2007
MBA, International Business Administration
Northwood University 2002 — 2004
Bachelor in Business Administration, International Business
Palm Beach State College 2000 — 2002
Associate in Arts, Business Administration
Watco April 2013 - Present
Teleperformance August 2011 - January 2013
Bethesda by the Sea February 2003 - June 2008
Palm Beach State College July 2001 - June 2002
Palm Beach State College October 2000 - June 2001
Skills
Financial Analysis, Fundraising, Analysis, Budgets, Forecasting, Strategy, Marketing, Research, System Administration, Finance, Public Speaking, Non-profits, Teaching, Strategic Planning, Event Planning, Staff Development, Higher Education, Microsoft Office, Data Analysis, Public Relations, Nonprofits, Customer Service
Education
Nova Southeastern University 2005 — 2007
MBA, International Business Administration
Northwood University 2002 — 2004
Bachelor in Business Administration, International Business
Palm Beach State College 2000 — 2002
Associate in Arts, Business Administration
Kyle Hansen's Teleperformance Experience February 2014 - March 2015
Job Director of Pricing and Business Development Analytics at Teleperformance, USA
Industry Information Technology and Services
Experience
Teleperformance, USA March 2015 - Present
Teleperformance February 2014 - March 2015
Xerox June 2011 - February 2014
ACS - A XEROX Company March 2008 - September 2010
Fidelity Investments August 2007 - March 2008
ASUU PRESENTER'S OFFICE April 2005 - May 2007
Skills
Budgeting, Customer Relations, Financial Modeling, Financial Analysis, Securities, Investments, Equities, Forecasting, Valuation, Pricing, Accounting, Excel, Statistics, Business Planning, Strategic Planning, Start-ups, Word, Business Strategy, Strategy Development, Microsoft Office, Corporate Finance, Analysis, Data Analysis, Economics, Financial Reporting, Business Analysis, Public Speaking, Budgets, Sales, Process Improvement, Business Process..., Finance, New Business Development, Operations Management, Risk Management, Time Management, CRM, Management, Business Development
Education
King's College London, U. of London 2010 — 2011
Master of Science (M.Sc.), International Management
University of Utah 2004 — 2007
Bachelor of Science (B.S.), Economics and Political Science
William Penn University 2003 — 2004
Teleperformance, USA March 2015 - Present
Teleperformance February 2014 - March 2015
Xerox June 2011 - February 2014
ACS - A XEROX Company March 2008 - September 2010
Fidelity Investments August 2007 - March 2008
ASUU PRESENTER'S OFFICE April 2005 - May 2007
Skills
Budgeting, Customer Relations, Financial Modeling, Financial Analysis, Securities, Investments, Equities, Forecasting, Valuation, Pricing, Accounting, Excel, Statistics, Business Planning, Strategic Planning, Start-ups, Word, Business Strategy, Strategy Development, Microsoft Office, Corporate Finance, Analysis, Data Analysis, Economics, Financial Reporting, Business Analysis, Public Speaking, Budgets, Sales, Process Improvement, Business Process..., Finance, New Business Development, Operations Management, Risk Management, Time Management, CRM, Management, Business Development
Education
King's College London, U. of London 2010 — 2011
Master of Science (M.Sc.), International Management
University of Utah 2004 — 2007
Bachelor of Science (B.S.), Economics and Political Science
William Penn University 2003 — 2004
Jerrold Beal Jerrold Beal's Teleperformance Experience May 2008 - December 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Teleperformance May 2008 - December 2008
Qwest Communications February 2007 - January 2008
Avaya June 1997 - February 2003
Skills
TCP/IP, Wireless, VoIP, Troubleshooting, Telephony, Telecommunications, Technical Support, Servers, SIP, Online Marketing, E-commerce, Avaya
Education
Metropolitan State University of Denver 1994 — 1996
Teleperformance May 2008 - December 2008
Qwest Communications February 2007 - January 2008
Avaya June 1997 - February 2003
Skills
TCP/IP, Wireless, VoIP, Troubleshooting, Telephony, Telecommunications, Technical Support, Servers, SIP, Online Marketing, E-commerce, Avaya
Education
Metropolitan State University of Denver 1994 — 1996
Keith McIff Keith McIff's Teleperformance Experience March 2014 - July 2014
Job Sr DBA at Progrexion
Industry Computer Software
Experience
Progrexion July 2014 - Present
Teleperformance March 2014 - July 2014
Mindshare Technologies February 2012 - March 2014
Overstock.com June 2010 - February 2012
Navitaire March 2010 - May 2010
Extend Health July 2009 - March 2010
Skills
Visual Studio, OOP, XML, C#, SSIS, Database Design, Microsoft SQL Server, Databases, SSRS, JavaScript, Agile Methodologies, SQL Tuning, Software Documentation, Web Development, ETL, .NET, T-SQL, Data Warehousing, SQL, Software Design, jQuery, Web Services, MySQL, Scrum, Subversion, MVC, PostgreSQL, Software Development, Eclipse, Business Intelligence, Linux
Education
Neumont University 2008 — 2010
Bachelor of Science, Computer Science
Progrexion July 2014 - Present
Teleperformance March 2014 - July 2014
Mindshare Technologies February 2012 - March 2014
Overstock.com June 2010 - February 2012
Navitaire March 2010 - May 2010
Extend Health July 2009 - March 2010
Skills
Visual Studio, OOP, XML, C#, SSIS, Database Design, Microsoft SQL Server, Databases, SSRS, JavaScript, Agile Methodologies, SQL Tuning, Software Documentation, Web Development, ETL, .NET, T-SQL, Data Warehousing, SQL, Software Design, jQuery, Web Services, MySQL, Scrum, Subversion, MVC, PostgreSQL, Software Development, Eclipse, Business Intelligence, Linux
Education
Neumont University 2008 — 2010
Bachelor of Science, Computer Science
Gail Banks Gail Banks's Teleperformance Experience June 2015 - Present
Job Medicare Sales Agent at United Healthcare Medicare Solutions
Industry Insurance
Experience
Teleperformance June 2015 - Present
United Healthcare Medicare Solutions August 2013 - August 2015
Injury Management Organization, Inc. April 2012 - August 2013
AAA Auto Club South April 2011 - February 2012
AEGIS Insurance Services October 2010 - December 2010
Kaiser Permanente IT May 2008 - December 2009
Skills
Insurance, General Insurance, Medicare, Health Insurance, Claim, Brokers, Long-term Care, Liability, Employee Benefits, Legal Liability, Claims Management, Fixed Annuities, Professional Liability, Workers Compensation
Education
Mountain View College 1991 — 1992
South Grand Prairie High School 1984 — 1988
Teleperformance June 2015 - Present
United Healthcare Medicare Solutions August 2013 - August 2015
Injury Management Organization, Inc. April 2012 - August 2013
AAA Auto Club South April 2011 - February 2012
AEGIS Insurance Services October 2010 - December 2010
Kaiser Permanente IT May 2008 - December 2009
Skills
Insurance, General Insurance, Medicare, Health Insurance, Claim, Brokers, Long-term Care, Liability, Employee Benefits, Legal Liability, Claims Management, Fixed Annuities, Professional Liability, Workers Compensation
Education
Mountain View College 1991 — 1992
South Grand Prairie High School 1984 — 1988
Manuela Berlanga's Teleperformance Experience January 2009 - October 2009
Job New Business Development na Manhattan Media Services Inc
Industry Marketing and Advertising
Experience
Manhattan Media Services Inc July 2015 - Present
Eagle's Flight Holdings Brasil April 2013 - March 2015
Natura February 2010 - March 2013
Teleperformance January 2009 - October 2009
Eagle's Flight Holdings Brasil March 2008 - December 2008
Dizaine Eventos & Comunicação December 2007 - March 2008
Natura January 2007 - December 2007
Mill Publicitá January 2005 - January 2007
Events January 2005 - 2007
Skills
Strategic Planning, Market Planning, Planejamento estratégico, Marketing Communications, Trade Marketing, Client-focused, Estratégia empresarial, Negotiation, Teamwork, Key Performance..., Team Leadership, Marketing Management, Events, Educational Workshops, Business Strategy, Business Planning, Organizational..., Educational Consulting, Training, Market Analysis, Liderança de equipe, Planejamento de eventos, Atendimento ao Cliente, Retenção de clientes, Comunicações de..., Treinamento, Planejamento de mercado, Espanhol, Análises de mercado, Desenvolvimento..., Gestão de marketing, Planejamento empresarial, Vendas, Marketing digital, Gestão, Liderança, Marketing
Education
New York Film Academy 2015 — 2015
Screenwriting
Pontifícia Universidade Católica de São Paulo 2004 — 2007
Bachelor of Education (B.Ed.), Education, development of people
Manhattan Media Services Inc July 2015 - Present
Eagle's Flight Holdings Brasil April 2013 - March 2015
Natura February 2010 - March 2013
Teleperformance January 2009 - October 2009
Eagle's Flight Holdings Brasil March 2008 - December 2008
Dizaine Eventos & Comunicação December 2007 - March 2008
Natura January 2007 - December 2007
Mill Publicitá January 2005 - January 2007
Events January 2005 - 2007
Skills
Strategic Planning, Market Planning, Planejamento estratégico, Marketing Communications, Trade Marketing, Client-focused, Estratégia empresarial, Negotiation, Teamwork, Key Performance..., Team Leadership, Marketing Management, Events, Educational Workshops, Business Strategy, Business Planning, Organizational..., Educational Consulting, Training, Market Analysis, Liderança de equipe, Planejamento de eventos, Atendimento ao Cliente, Retenção de clientes, Comunicações de..., Treinamento, Planejamento de mercado, Espanhol, Análises de mercado, Desenvolvimento..., Gestão de marketing, Planejamento empresarial, Vendas, Marketing digital, Gestão, Liderança, Marketing
Education
New York Film Academy 2015 — 2015
Screenwriting
Pontifícia Universidade Católica de São Paulo 2004 — 2007
Bachelor of Education (B.Ed.), Education, development of people
Dillon Vaughan Dillon Vaughan's Teleperformance Experience June 2012 - November 2012
Job Janitorial Service
Industry Consumer Services
Experience
Liquor Barn November 2013 - March 2014
Mt. Shasta Mall August 2013 - December 2013
Jack in the Box June 2013 - September 2013
Teleperformance June 2012 - November 2012
Building maintenance services November 2011 - March 2012
Blue diamond almonds June 2011 - November 2011
Reply! Inc. February 2010 - May 2011
Skills
Janitorial Services, Custodial Services, Frying, Customer Service, Customer Relations, Manual Labor, Cash Register, Keg room, Stocking
Education
Modesto Junior College 2010 — 2011
Incomplete, General Edcation
West side valley school 2008 — 2010
High School, High School/Secondary Diplomas and Certificates, 12th
Liquor Barn November 2013 - March 2014
Mt. Shasta Mall August 2013 - December 2013
Jack in the Box June 2013 - September 2013
Teleperformance June 2012 - November 2012
Building maintenance services November 2011 - March 2012
Blue diamond almonds June 2011 - November 2011
Reply! Inc. February 2010 - May 2011
Skills
Janitorial Services, Custodial Services, Frying, Customer Service, Customer Relations, Manual Labor, Cash Register, Keg room, Stocking
Education
Modesto Junior College 2010 — 2011
Incomplete, General Edcation
West side valley school 2008 — 2010
High School, High School/Secondary Diplomas and Certificates, 12th
Kevin Gathje's Teleperformance Experience September 2011 - November 2014
Job Client Service Coordinator at Ameriprise Financial Services, Inc.
Industry Consumer Services
Experience
Ameriprise Financial Services, Inc. January 2015 - Present
Teleperformance September 2011 - November 2014
Boxing January 2010 - September 2010
MacMurray College, Jacksonville, Illinois August 2009 - July 2010
Liberty Bank for Savings February 2008 - May 2009
Moe*s Southwest Grill February 2004 - December 2006
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Social Media, Management, PowerPoint, Social Networking, Marketing, Event Planning, Teaching, Fundraising, Sales, Coaching, Microsoft Excel
Education
North Park University 2005 — 2009
Exercise Science, Kinesiology and Exercise Science
North Park University 2005 — 2009
Bachelors in Exercise Science, Kinesiology and Exercise Science
Ameriprise Financial Services, Inc. January 2015 - Present
Teleperformance September 2011 - November 2014
Boxing January 2010 - September 2010
MacMurray College, Jacksonville, Illinois August 2009 - July 2010
Liberty Bank for Savings February 2008 - May 2009
Moe*s Southwest Grill February 2004 - December 2006
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Social Media, Management, PowerPoint, Social Networking, Marketing, Event Planning, Teaching, Fundraising, Sales, Coaching, Microsoft Excel
Education
North Park University 2005 — 2009
Exercise Science, Kinesiology and Exercise Science
North Park University 2005 — 2009
Bachelors in Exercise Science, Kinesiology and Exercise Science
Kayde Gibbon's Teleperformance Experience September 2013 - Present
Job Fedex Premier Customer Service Member
Industry Telecommunications
Experience
Teleperformance September 2013 - Present
Lowes Home Improvement February 2013 - September 2015
Bath & Body Works December 2010 - February 2013
Bojangles' Restaurants, Inc. January 2012 - June 2012
Education
Northeast State Community College 2008 — 2012
None, Early Childhood Education and Teaching
Tennessee High School 2004 — 2008
High School Diploma
Teleperformance September 2013 - Present
Lowes Home Improvement February 2013 - September 2015
Bath & Body Works December 2010 - February 2013
Bojangles' Restaurants, Inc. January 2012 - June 2012
Education
Northeast State Community College 2008 — 2012
None, Early Childhood Education and Teaching
Tennessee High School 2004 — 2008
High School Diploma
Nicole McBean Nicole McBean's Teleperformance Experience December 2013 - September 2014
Job Housekeeping Supervisor at The Diplomat Resort and Spa, A Curio Collection
Industry Hospitality
Experience
Hilton Worldwide January 2015 - Present
Hilton Worldwide June 2014 - January 2015
Teleperformance December 2013 - September 2014
Red Ventures May 2013 - December 2013
MetroPCS February 2012 - May 2013
Skills
Multitasking Skills, Proficient Typing Skills, Problem Solving, Dependable Team Player, Highly motivated..., Customer Service, Customer Satisfaction, Hotel Management, Microsoft Office, Microsoft Word, Hotels, Microsoft Excel, Hospitality Industry, Hospitality
Education
Monroe College 2012 — 2015
Bachelor of Business Administration (B.B.A.), Hospitality Management
Excelsior Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Hospitality Management
Hilton Worldwide January 2015 - Present
Hilton Worldwide June 2014 - January 2015
Teleperformance December 2013 - September 2014
Red Ventures May 2013 - December 2013
MetroPCS February 2012 - May 2013
Skills
Multitasking Skills, Proficient Typing Skills, Problem Solving, Dependable Team Player, Highly motivated..., Customer Service, Customer Satisfaction, Hotel Management, Microsoft Office, Microsoft Word, Hotels, Microsoft Excel, Hospitality Industry, Hospitality
Education
Monroe College 2012 — 2015
Bachelor of Business Administration (B.B.A.), Hospitality Management
Excelsior Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Hospitality Management
Keisha Fuller Keisha Fuller's Teleperformance Experience November 2008 - July 2014
Job Customer Service oriented professional with strong leadership skills.
Industry Consumer Services
Experience
Teleperformance November 2008 - July 2014
InfoCision Management Corporation July 2007 - October 2008
Skills
Customer Service, Quality Assurance, Healthcare, Microsoft Excel, Microsoft Word, Great Personality, Great Organizer, great customer service..., Windows 7, Windows XP, PowerPoint, hard worker, Spreadsheets, Employee Training, Troubleshooting, Management, Training, Customer Satisfaction, Call Centers, Microsoft Office, Windows, Process Improvement, Time Management, Leadership
Education
Ultimate Medical Academy online 2014 — 2015
Associate of Science (A.S.), Health/Health Care Administration/Management
Northwest Louisiana Technical College 2001 — 2002
certification, Nursing Assistant/Aide and Patient Care Assistant/Aide
Teleperformance November 2008 - July 2014
InfoCision Management Corporation July 2007 - October 2008
Skills
Customer Service, Quality Assurance, Healthcare, Microsoft Excel, Microsoft Word, Great Personality, Great Organizer, great customer service..., Windows 7, Windows XP, PowerPoint, hard worker, Spreadsheets, Employee Training, Troubleshooting, Management, Training, Customer Satisfaction, Call Centers, Microsoft Office, Windows, Process Improvement, Time Management, Leadership
Education
Ultimate Medical Academy online 2014 — 2015
Associate of Science (A.S.), Health/Health Care Administration/Management
Northwest Louisiana Technical College 2001 — 2002
certification, Nursing Assistant/Aide and Patient Care Assistant/Aide
Priscilla Shim-Chang Priscilla Shim-Chang's Teleperformance Experience
Job Student at Miami Dade College
Industry
Experience
Teleperformance
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Miami Dade College 2013 — 2017
Mass Communication/Media Studies
Teleperformance
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Miami Dade College 2013 — 2017
Mass Communication/Media Studies
James Story James Story's Teleperformance Experience October 2008 - September 2009
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Triage Consulting Group June 2013 - Present
Centers for Disease Control and Prevention November 2012 - April 2013
Technisource 2011 - 2012
Tift Regional Medical Center May 2010 - July 2011
Teleperformance October 2008 - September 2009
Skills
Active Directory, XP, Windows Server, Windows 7, Computer Hardware, Troubleshooting, Servers, Technical Support, Operating Systems
Education
Moultrie Technical College 2008 — 2011
Associates Degree, Network Specialist
Moultrie Technical College 2008 — 2011
Diploma, Computer Support Specialist
Triage Consulting Group June 2013 - Present
Centers for Disease Control and Prevention November 2012 - April 2013
Technisource 2011 - 2012
Tift Regional Medical Center May 2010 - July 2011
Teleperformance October 2008 - September 2009
Skills
Active Directory, XP, Windows Server, Windows 7, Computer Hardware, Troubleshooting, Servers, Technical Support, Operating Systems
Education
Moultrie Technical College 2008 — 2011
Associates Degree, Network Specialist
Moultrie Technical College 2008 — 2011
Diploma, Computer Support Specialist
Tamara Dooley's Teleperformance Experience 2011 - Present
Job COPC Registered Coordinator
Industry Outsourcing/Offshoring
Experience
Teleperformance 2011 - Present
Teleperformance 2008 - 2011
Teleperformance 2007 - 2008
Teleperformance 2005 - 2007
Teleperformance 2006 - 2006
Skills
Workforce Management, BPO, Call Center, Contact Centers, Customer Service, Customer Satisfaction, Customer Experience, Avaya, Outsourcing, Inbound Marketing, Service Delivery, COPC, Customer Retention, Call Centers, Call Center Development, Telecommunications, IEX, Technical Support, Vendor Management
Education
Treasure Valley Community College 2003 — 2004
N/A, Secondary Education
North Idaho College 2000 — 2001
N/A, Physical Education
Teleperformance 2011 - Present
Teleperformance 2008 - 2011
Teleperformance 2007 - 2008
Teleperformance 2005 - 2007
Teleperformance 2006 - 2006
Skills
Workforce Management, BPO, Call Center, Contact Centers, Customer Service, Customer Satisfaction, Customer Experience, Avaya, Outsourcing, Inbound Marketing, Service Delivery, COPC, Customer Retention, Call Centers, Call Center Development, Telecommunications, IEX, Technical Support, Vendor Management
Education
Treasure Valley Community College 2003 — 2004
N/A, Secondary Education
North Idaho College 2000 — 2001
N/A, Physical Education
Stephanie Carson Stephanie Carson's Teleperformance Experience March 2007 - January 2008
Job Placemnent Student at BIg Brothers BIg Sisters Seeking Employment in The Greater Toronto Area Upon Graduation
Industry Individual & Family Services
Experience
Big Brothers Big Sisters of Canada September 2014 - Present
Community partners for sucess January 2011 - May 2012
Stream Global Services January 2008 - January 2009
Teleperformance March 2007 - January 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Working With Children, Working With Clients, Bill Paying, Organizational..., Time Management, Customer Service, Teamwork, Communication, Nonprofits, Event Planning, Program Development, Event Management, Fundraising, Community Outreach, Volunteer Management, Public Relations, Social Services, Community Development, Leadership, Research, Social Media, PowerPoint, Problem Solving, Team Leadership, Social Networking, Case Management, Leadership Development, Team Building, Strategic Planning, Public Speaking, Coaching, Critical Thinking, Marketing Communications, Conflict Resolution, Marketing
Education
Loyalist College 2013 — 2015
social service worker, Social Work
layola 2011 — 2012
high school diploma, Grade 12 diploma
Big Brothers Big Sisters of Canada September 2014 - Present
Community partners for sucess January 2011 - May 2012
Stream Global Services January 2008 - January 2009
Teleperformance March 2007 - January 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Working With Children, Working With Clients, Bill Paying, Organizational..., Time Management, Customer Service, Teamwork, Communication, Nonprofits, Event Planning, Program Development, Event Management, Fundraising, Community Outreach, Volunteer Management, Public Relations, Social Services, Community Development, Leadership, Research, Social Media, PowerPoint, Problem Solving, Team Leadership, Social Networking, Case Management, Leadership Development, Team Building, Strategic Planning, Public Speaking, Coaching, Critical Thinking, Marketing Communications, Conflict Resolution, Marketing
Education
Loyalist College 2013 — 2015
social service worker, Social Work
layola 2011 — 2012
high school diploma, Grade 12 diploma
Eddy Serb Eddy Serb's Teleperformance Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance 2012 - 2013
Skills
Call Centers, Customer Service, Management, Team Management, Outsourcing, Leadership, Training, Personal Training, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Mac OS, Mac OS X Server, Apple Certified, Apple Software, Apple Remote Desktop, Apple Safari, Data Analysis, Market Research, Project Planning, Linux, Computer Hardware, Computer Science, Nutrition, Nutritional Counseling, Sports Nutrition, Human Nutrition, Phycology, Biochemistry, Human Physiology, Anthropology, Biblical Studies
Education
Lake Washington Technical College 2012 — 2012
Studied, Biochemistry
Mountain View H.S 2009 — 2010
High School, Deploma
Teleperformance 2012 - 2013
Skills
Call Centers, Customer Service, Management, Team Management, Outsourcing, Leadership, Training, Personal Training, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Mac OS, Mac OS X Server, Apple Certified, Apple Software, Apple Remote Desktop, Apple Safari, Data Analysis, Market Research, Project Planning, Linux, Computer Hardware, Computer Science, Nutrition, Nutritional Counseling, Sports Nutrition, Human Nutrition, Phycology, Biochemistry, Human Physiology, Anthropology, Biblical Studies
Education
Lake Washington Technical College 2012 — 2012
Studied, Biochemistry
Mountain View H.S 2009 — 2010
High School, Deploma
Jeffery Gilbertson Jeffery Gilbertson's Teleperformance Experience October 1997 - Present
Job Vice President at Teleperformance
Industry Telecommunications
Experience
Teleperformance October 1997 - Present
Skills
Contact Centers, Customer Retention, Telemarketing, Sales Management, BPO, Customer Service, Telecommunications, Call Centers, Customer Satisfaction, Management, Business Development, Outsourcing, Team Leadership, Team Management, Sales, Technical Support, New Business Development, Operations Management, Customer Experience, Service Delivery, Recruiting, Vendor Management, CRM, Performance Management, Account Management
Education
North Dakota State University 1995 — 1997
Teleperformance October 1997 - Present
Skills
Contact Centers, Customer Retention, Telemarketing, Sales Management, BPO, Customer Service, Telecommunications, Call Centers, Customer Satisfaction, Management, Business Development, Outsourcing, Team Leadership, Team Management, Sales, Technical Support, New Business Development, Operations Management, Customer Experience, Service Delivery, Recruiting, Vendor Management, CRM, Performance Management, Account Management
Education
North Dakota State University 1995 — 1997
André J. Patterson's Teleperformance Experience 2005 - 2006
Job Educator/Counselor
Industry Primary/Secondary Education
Experience
New Hope Treatment Centers Inc May 2011 - Present
Rock Hill School District June 2008 - July 2015
Rock Hill School District August 2007 - July 2015
TEKsystems 2006 - 2007
The Ohio State University 2004 - 2007
Teleperformance 2005 - 2006
Charleston County School District August 2001 - June 2004
Richland School District One 1997 - 2000
Chick-fil-A 1990 - 1997
South Carolina State University May 1995 - December 1996
Skills
Secondary Education, Diversity & Inclusion, Instructional Technology, Teaching, Instructional Design, Research, Customer Service, Troubleshooting, Student Affairs, Higher Education, Curriculum Design, Program Development, Classroom, Grant Writing, Curriculum Development, Teacher Training, Lesson Planning, Educational Leadership, Staff Development, Public Speaking, Nonprofits, Elementary Education, Educational Technology, Classroom Management, Literacy, Language Teaching, Teaching Adults, Language Arts, Social Studies, Editing, E-Learning, Integrating Technology..., Distance Learning, Middle School, Adult Education, Smartboard, Technology Integration, Tutoring, Training, Differentiated..., Creative Writing, Behavior Management, Student Engagement, Curriculum Mapping, Data Driven Instruction, Teacher Evaluation, Interventions, Adolescents, Teaching English as a..., Reading Intervention
Education
The Ohio State University 2004 — 2007
graduate-level coursework, Language, Literacy, & Culture
University of South Carolina-Columbia 1997 — 2000
IMA, Social Studies & Education
The University of Southern Mississippi 1998 — 1999
Master of Education (M.Ed, Adult Education; Educational Administration & History of Adult Education
South Carolina State University 1994 — 1997
BA, Social Studies & French Education
Midlands Technical College 1992 — 1994
Associate in Arts (A.A), Arts
C A Johnson High School 1986 — 1989
SC High School Diploma, French, Graphic Communications
New Hope Treatment Centers Inc May 2011 - Present
Rock Hill School District June 2008 - July 2015
Rock Hill School District August 2007 - July 2015
TEKsystems 2006 - 2007
The Ohio State University 2004 - 2007
Teleperformance 2005 - 2006
Charleston County School District August 2001 - June 2004
Richland School District One 1997 - 2000
Chick-fil-A 1990 - 1997
South Carolina State University May 1995 - December 1996
Skills
Secondary Education, Diversity & Inclusion, Instructional Technology, Teaching, Instructional Design, Research, Customer Service, Troubleshooting, Student Affairs, Higher Education, Curriculum Design, Program Development, Classroom, Grant Writing, Curriculum Development, Teacher Training, Lesson Planning, Educational Leadership, Staff Development, Public Speaking, Nonprofits, Elementary Education, Educational Technology, Classroom Management, Literacy, Language Teaching, Teaching Adults, Language Arts, Social Studies, Editing, E-Learning, Integrating Technology..., Distance Learning, Middle School, Adult Education, Smartboard, Technology Integration, Tutoring, Training, Differentiated..., Creative Writing, Behavior Management, Student Engagement, Curriculum Mapping, Data Driven Instruction, Teacher Evaluation, Interventions, Adolescents, Teaching English as a..., Reading Intervention
Education
The Ohio State University 2004 — 2007
graduate-level coursework, Language, Literacy, & Culture
University of South Carolina-Columbia 1997 — 2000
IMA, Social Studies & Education
The University of Southern Mississippi 1998 — 1999
Master of Education (M.Ed, Adult Education; Educational Administration & History of Adult Education
South Carolina State University 1994 — 1997
BA, Social Studies & French Education
Midlands Technical College 1992 — 1994
Associate in Arts (A.A), Arts
C A Johnson High School 1986 — 1989
SC High School Diploma, French, Graphic Communications
ford Maurice ford Maurice's Teleperformance Experience August 2009 - February 2010
Job Call Center Representative at Teleperformance
Industry Construction
Experience
Nicks Gyros and Subs April 2013 - Present
Teleperformance August 2009 - February 2010
Skills
CDL Class A permit...
Education
Midlands Technical College 2011 — 2012
none, Computer Technology/Computer Systems Technology, 3.7 GPA
Spring Valley High School 2004 — 2008
Diploma, 3.4 GPA
Nicks Gyros and Subs April 2013 - Present
Teleperformance August 2009 - February 2010
Skills
CDL Class A permit...
Education
Midlands Technical College 2011 — 2012
none, Computer Technology/Computer Systems Technology, 3.7 GPA
Spring Valley High School 2004 — 2008
Diploma, 3.4 GPA
Amie Van Curen's Teleperformance Experience December 2006 - May 2007
Job at
Industry Hospital & Health Care
Experience
Saint Alphonsus Health System May 2015 - Present
Adecco Group August 2014 - April 2015
CenturyLink December 2012 - April 2014
St Lukes Medical Center May 2012 - September 2012
DIRECTV March 2010 - May 2012
AmeriBen/IEC Group May 2007 - October 2009
Teleperformance December 2006 - May 2007
telepreformance December 2006 - May 2007
T-Mobile August 2004 - December 2006
eds July 2004 - June 2006
Skills
Customer Relations, Typing, Insurance, Data Entry, Business Correspondence, Internet Explorer, Billing, Compliance, Coordination, Word, Excel, Problem Solving, Microsoft Office, Outlook, Coaching, Performance Management, Access, PowerPoint, Administration, Documentation, Negotiation, Customer Satisfaction, Troubleshooting, Supervisory Skills, Windows, Team Leadership, Mentoring, Team Building, Process Improvement, Microsoft Word, Software Documentation, Call Centers, Invoicing, System Administration, Microsoft Excel, HIPAA, Management, Employee Training, Payroll, Recruiting, Interviews, Leadership Development, 10 Key, Organizational..., Health Insurance, Healthcare, Leadership
Education
Northwest Nazarene University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Bussiness adminstration
Healing Arts Ins 1998 — 1999
Massage therapist, cmt
Borah High School 1992 — 1995
High School Graduate, Business Administration and Management, General
Saint Alphonsus Health System May 2015 - Present
Adecco Group August 2014 - April 2015
CenturyLink December 2012 - April 2014
St Lukes Medical Center May 2012 - September 2012
DIRECTV March 2010 - May 2012
AmeriBen/IEC Group May 2007 - October 2009
Teleperformance December 2006 - May 2007
telepreformance December 2006 - May 2007
T-Mobile August 2004 - December 2006
eds July 2004 - June 2006
Skills
Customer Relations, Typing, Insurance, Data Entry, Business Correspondence, Internet Explorer, Billing, Compliance, Coordination, Word, Excel, Problem Solving, Microsoft Office, Outlook, Coaching, Performance Management, Access, PowerPoint, Administration, Documentation, Negotiation, Customer Satisfaction, Troubleshooting, Supervisory Skills, Windows, Team Leadership, Mentoring, Team Building, Process Improvement, Microsoft Word, Software Documentation, Call Centers, Invoicing, System Administration, Microsoft Excel, HIPAA, Management, Employee Training, Payroll, Recruiting, Interviews, Leadership Development, 10 Key, Organizational..., Health Insurance, Healthcare, Leadership
Education
Northwest Nazarene University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Bussiness adminstration
Healing Arts Ins 1998 — 1999
Massage therapist, cmt
Borah High School 1992 — 1995
High School Graduate, Business Administration and Management, General
Tara Benjamin Tara Benjamin's Teleperformance Experience December 2013 - January 2014
Job Retail Professional
Industry Retail
Experience
Amicus Medical Center February 2015 - March 2015
Wal Mart January 2014 - January 2015
Teleperformance December 2013 - January 2014
Skills
Customer Service, Retail, Merchandising, Retail Sales, Inventory Management, Time Management, Visual Merchandising, Loss Prevention, Store Management, Inventory Control
Education
Lincoln College of Technology-West Palm Beach 2014 — 2015
Medical assistant Diploma, Medical/Clinical Assistant
Lincoln College of Technology
Palm Beach Lakes High School
Diploma
Amicus Medical Center February 2015 - March 2015
Wal Mart January 2014 - January 2015
Teleperformance December 2013 - January 2014
Skills
Customer Service, Retail, Merchandising, Retail Sales, Inventory Management, Time Management, Visual Merchandising, Loss Prevention, Store Management, Inventory Control
Education
Lincoln College of Technology-West Palm Beach 2014 — 2015
Medical assistant Diploma, Medical/Clinical Assistant
Lincoln College of Technology
Palm Beach Lakes High School
Diploma
Chassity Brown Chassity Brown's Teleperformance Experience January 2011 - January 2012
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Cura Personalis Behavioral Health Center March 2015 - Present
Cypress Point Nursing and Rehabilitation Center October 2013 - October 2014
Fossil Group, Inc. February 2012 - May 2014
Superior Counseling Services December 2012 - June 2013
Northwestern Mutual February 2012 - December 2012
Teleperformance January 2011 - January 2012
Big Brother and Big Sister May 2009 - August 2009
M&J Transportation May 2000 - May 2006
Skills
Social Services, Marketing Communications, Mental Health Counseling, Individual Counselling, Retail Marketing, Leadership, Management, Community Outreach
Education
Northcentral University 2015 — 2017
Masters, Marriage and Family Therapy/Counseling
Grambling University 2011 — 2014
Master, Developmental Education; Counseling
Tulane University 2006 — 2010
Bachelor of Liberal Arts, Communication
Cura Personalis Behavioral Health Center March 2015 - Present
Cypress Point Nursing and Rehabilitation Center October 2013 - October 2014
Fossil Group, Inc. February 2012 - May 2014
Superior Counseling Services December 2012 - June 2013
Northwestern Mutual February 2012 - December 2012
Teleperformance January 2011 - January 2012
Big Brother and Big Sister May 2009 - August 2009
M&J Transportation May 2000 - May 2006
Skills
Social Services, Marketing Communications, Mental Health Counseling, Individual Counselling, Retail Marketing, Leadership, Management, Community Outreach
Education
Northcentral University 2015 — 2017
Masters, Marriage and Family Therapy/Counseling
Grambling University 2011 — 2014
Master, Developmental Education; Counseling
Tulane University 2006 — 2010
Bachelor of Liberal Arts, Communication
KRISSY Hall's Teleperformance Experience August 2009 - May 2012
Job Accounting Clerk at DR Horton
Industry Construction
Experience
DR Horton June 2013 - Present
TownePlace Suites by Marriott July 2012 - August 2013
Teleperformance August 2009 - May 2012
The Great American Cookie Co January 2000 - July 2009
Education
Lone Star College System 2004 — 2007
Tarrant County College
Human Resources Management/Personnel Administration, General
DR Horton June 2013 - Present
TownePlace Suites by Marriott July 2012 - August 2013
Teleperformance August 2009 - May 2012
The Great American Cookie Co January 2000 - July 2009
Education
Lone Star College System 2004 — 2007
Tarrant County College
Human Resources Management/Personnel Administration, General
Kamika Green Kamika Green's Teleperformance Experience December 2009 - September 2010
Job Professional Customer Service
Industry Health, Wellness and Fitness
Experience
MetLife November 2014 - Present
Sumaria Systems, Inc. October 2012 - February 2013
Teleperformance December 2009 - September 2010
Skills
Customer Service, Clerical Skills, Telephone Manner, Computer Proficiency, Microsoft Technologies, Data Entry, Close Attention to..., Learning Quickly, Management, Call Centers
Education
Miami Valley Career Technology Center
Diploma, American Airline Academy
Northmont Senior High School- High school Graduate
High School, General Studies
Sinclair Community College
MetLife November 2014 - Present
Sumaria Systems, Inc. October 2012 - February 2013
Teleperformance December 2009 - September 2010
Skills
Customer Service, Clerical Skills, Telephone Manner, Computer Proficiency, Microsoft Technologies, Data Entry, Close Attention to..., Learning Quickly, Management, Call Centers
Education
Miami Valley Career Technology Center
Diploma, American Airline Academy
Northmont Senior High School- High school Graduate
High School, General Studies
Sinclair Community College
Genesis Cruz's Teleperformance Experience April 2013 - May 2014
Job Active Global Support Engineer at SAP
Industry Computer Software
Experience
Families ETC May 2013 - Present
SAP June 2014 - January 2015
Teleperformance April 2013 - May 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Data Analysis, System Administration, Teaching, Strategic Planning, Budgets, C, Event Planning, C++, Customer Service, Java, SQL
Education
Northwest Nazarene University 2012 — 2016
Bachelor of Science (BS), Mathematics and Computer Science
Families ETC May 2013 - Present
SAP June 2014 - January 2015
Teleperformance April 2013 - May 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Data Analysis, System Administration, Teaching, Strategic Planning, Budgets, C, Event Planning, C++, Customer Service, Java, SQL
Education
Northwest Nazarene University 2012 — 2016
Bachelor of Science (BS), Mathematics and Computer Science
Daniel Terán Daniel Terán's Teleperformance Experience 2006 - 2008
Job Ingeniero de Diseño Mecánico
Industry Aviation & Aerospace
Experience
Arseal February 2013 - Present
NobleTek June 2012 - January 2013
Tutor.com September 2010 - May 2012
Goal-Tech September 2010 - January 2011
Servicios y Operaciones Integrales, S.A. March 2010 - August 2010
Teleperformance 2006 - 2008
Skills
CAESAR II, AutoCAD, Nastran, Unigraphics, NX, Catia, Finite Element Analysis, Solidworks, Solid Edge, Solid Modeling, FT&A, Geometric Dimensioning..., Aircraft Interiors, AutoCAD Mechanical, CFD, XML, Matlab, MS Office Suite, Aerodynamics, Fluid Dynamics, Astrodynamics, Inventor
Education
New Mexico State University 2011 — 2012
Ingeniero Aeroespacial, Aerospace, Aeronautical and Astronautical Engineering, GPA: 3.806
Universidad Autónoma de Chihuahua 2008 — 2010
Ing. Aeroespacial
Arseal February 2013 - Present
NobleTek June 2012 - January 2013
Tutor.com September 2010 - May 2012
Goal-Tech September 2010 - January 2011
Servicios y Operaciones Integrales, S.A. March 2010 - August 2010
Teleperformance 2006 - 2008
Skills
CAESAR II, AutoCAD, Nastran, Unigraphics, NX, Catia, Finite Element Analysis, Solidworks, Solid Edge, Solid Modeling, FT&A, Geometric Dimensioning..., Aircraft Interiors, AutoCAD Mechanical, CFD, XML, Matlab, MS Office Suite, Aerodynamics, Fluid Dynamics, Astrodynamics, Inventor
Education
New Mexico State University 2011 — 2012
Ingeniero Aeroespacial, Aerospace, Aeronautical and Astronautical Engineering, GPA: 3.806
Universidad Autónoma de Chihuahua 2008 — 2010
Ing. Aeroespacial
Kenjie Colacito Kenjie Colacito's Teleperformance Experience June 2009 - July 2010
Job The poorest person in the world is not the one without c0in in his hand but the one without GOD in his life
Industry Consumer Services
Experience
Sitel May 2015 - Present
5LINX September 2014 - Present
St Peters Life Plan June 2014 - Present
Silong Restaurant April 2013 - Present
IBEX Global March 2011 - May 2015
BCI Australia October 2011 - December 2011
trg tech March 2011 - April 2011
TELUS International Philippines January 2011 - March 2011
Rainmaker July 2010 - January 2011
Teleperformance June 2009 - July 2010
Skills
Public Speaking,..., Customer Service, Team Leadership, Microsoft Office, Sales, Management, Team Building, Customer Satisfaction, Project Management, Microsoft Excel, Process Improvement, Call Centers, Recruiting, Microsoft Word, Strategic Planning, Sales Management, Analysis, Marketing, Budgets
Education
Silliman University 2006 — 2009
AB Speech and Theatre, Speech Communication and Rhetoric
Northern Marianas College 2004 — 2006
Bachelor of Science (B.S.), Nursing Science
Sitel May 2015 - Present
5LINX September 2014 - Present
St Peters Life Plan June 2014 - Present
Silong Restaurant April 2013 - Present
IBEX Global March 2011 - May 2015
BCI Australia October 2011 - December 2011
trg tech March 2011 - April 2011
TELUS International Philippines January 2011 - March 2011
Rainmaker July 2010 - January 2011
Teleperformance June 2009 - July 2010
Skills
Public Speaking,..., Customer Service, Team Leadership, Microsoft Office, Sales, Management, Team Building, Customer Satisfaction, Project Management, Microsoft Excel, Process Improvement, Call Centers, Recruiting, Microsoft Word, Strategic Planning, Sales Management, Analysis, Marketing, Budgets
Education
Silliman University 2006 — 2009
AB Speech and Theatre, Speech Communication and Rhetoric
Northern Marianas College 2004 — 2006
Bachelor of Science (B.S.), Nursing Science
Pax Tolosi Pax Tolosi's Teleperformance Experience October 2006 - October 2008
Job Office 365 Technical Lead of Ambassadors at Experis
Industry Computer Software
Experience
Experis May 2015 - Present
Microsoft October 2010 - May 2015
Teleperformance October 2006 - October 2008
The Answer Group (TAG) October 1998 - October 2006
Coast to Coast Memory April 1995 - April 1998
Skills
Logical Thinking, Cloud Computing, C++, Software Development, Critical Thinking, Agile Methodologies, Computer Hardware, Operating Systems, Troubleshooting, Microsoft SQL Server, Technical Support, Program Management, TCP/IP, Network Security, Windows, Security, Active Directory, Networking, DNS, Windows Server, Vendor Management, Windows 7, Management, Citrix, VPN, Microsoft Exchange, Data Center, Servers, Training, Hardware, Virtualization, SharePoint, SQL, Routing, IIS, Microsoft Technologies, Enterprise Software, DHCP, Group Policy, Microsoft Certified..., System Administration, Network Administration, VMware, Windows XP
Education
Monmouth University 1993 — 1998
Bachelor of Science, Electronic Engineering
Experis May 2015 - Present
Microsoft October 2010 - May 2015
Teleperformance October 2006 - October 2008
The Answer Group (TAG) October 1998 - October 2006
Coast to Coast Memory April 1995 - April 1998
Skills
Logical Thinking, Cloud Computing, C++, Software Development, Critical Thinking, Agile Methodologies, Computer Hardware, Operating Systems, Troubleshooting, Microsoft SQL Server, Technical Support, Program Management, TCP/IP, Network Security, Windows, Security, Active Directory, Networking, DNS, Windows Server, Vendor Management, Windows 7, Management, Citrix, VPN, Microsoft Exchange, Data Center, Servers, Training, Hardware, Virtualization, SharePoint, SQL, Routing, IIS, Microsoft Technologies, Enterprise Software, DHCP, Group Policy, Microsoft Certified..., System Administration, Network Administration, VMware, Windows XP
Education
Monmouth University 1993 — 1998
Bachelor of Science, Electronic Engineering
Jalisa Shaw Jalisa Shaw's Teleperformance Experience May 2011 - November 2011
Job Grants Coordinator I at Southern University at Shreveport
Industry Higher Education
Experience
Southern University at Shreveport May 2011 - Present
Teleperformance May 2011 - November 2011
Skills
Staff Development, Public Speaking, Research, Microsoft Office, Higher Education, Microsoft Excel, QuickBooks, Federal Grants..., EDGAR, Grant Administration, Grant Monitoring, Grants
Education
Louisiana State University in Shreveport 2010 — 2011
Bachelor's degree, Business Administration and Management, General
Southern University at Shreveport 2006 — 2009
Associate's degree, Accounting
Airline High School
Airline High School
Southern University at Shreveport May 2011 - Present
Teleperformance May 2011 - November 2011
Skills
Staff Development, Public Speaking, Research, Microsoft Office, Higher Education, Microsoft Excel, QuickBooks, Federal Grants..., EDGAR, Grant Administration, Grant Monitoring, Grants
Education
Louisiana State University in Shreveport 2010 — 2011
Bachelor's degree, Business Administration and Management, General
Southern University at Shreveport 2006 — 2009
Associate's degree, Accounting
Airline High School
Airline High School
Renee Lohoue Renee Lohoue's Teleperformance Experience 1999 - 2000
Job Administrative/Marketing/ Travel Professional
Industry Leisure, Travel & Tourism
Experience
Independent Contractor January 2014 - Present
Rotary International 2009 - June 2013
Nomadss January 2008 - 2013
ProsadevYaounde 2003 - 2006
Graco Rubbermaid 2000 - 2002
Teleperformance 1999 - 2000
Skills
Online Marketing, Social Media Marketing, Networking, Writing Skills, Newsletter Production, Trade Show Presentations, Foreign Languages, Project Management, Collateral Production, Customer Relationship..., Word,Excel,PowerPoint,Pu..., Microsoft Office, Meeting & Event Planning, Marketing Strategies &..., CRM, Social Media
Education
NYU 2012 — 2013
CERTIFICATE IN DIGITAL MEDIA MARKETING
NYU 2011 — 2011
CERTIFICATE, PROJECT MANAGEMENT
WELLER PARIS 1999 — 2002
Bachelor, Marketing;Business Management
Universite Paris XII 1996 — 1999
Undergraduate, Foreign Languages
Independent Contractor January 2014 - Present
Rotary International 2009 - June 2013
Nomadss January 2008 - 2013
ProsadevYaounde 2003 - 2006
Graco Rubbermaid 2000 - 2002
Teleperformance 1999 - 2000
Skills
Online Marketing, Social Media Marketing, Networking, Writing Skills, Newsletter Production, Trade Show Presentations, Foreign Languages, Project Management, Collateral Production, Customer Relationship..., Word,Excel,PowerPoint,Pu..., Microsoft Office, Meeting & Event Planning, Marketing Strategies &..., CRM, Social Media
Education
NYU 2012 — 2013
CERTIFICATE IN DIGITAL MEDIA MARKETING
NYU 2011 — 2011
CERTIFICATE, PROJECT MANAGEMENT
WELLER PARIS 1999 — 2002
Bachelor, Marketing;Business Management
Universite Paris XII 1996 — 1999
Undergraduate, Foreign Languages
Jamie Wilmoth Jamie Wilmoth's Teleperformance Experience May 2003 - Present
Job Owner of Wilmoth Web Design
Industry Computer Software
Experience
Teleperformance May 2003 - Present
CallTech May 2003 - Present
Wilmoth Web Design August 1998 - Present
Central Air Compressor August 1998 - Present
Advanced Design and Integration February 1996 - May 2003
Fluidline Components, Inc. 1986 - 2000
Information Engineering Corporation October 1989 - December 1990
Education
Michigan State University 1991 — 1992
Computer Science
Macomb Community College 1988 — 1991
Associate, Applied Science, Programming Specialty, Microcomputers for Business
Teleperformance May 2003 - Present
CallTech May 2003 - Present
Wilmoth Web Design August 1998 - Present
Central Air Compressor August 1998 - Present
Advanced Design and Integration February 1996 - May 2003
Fluidline Components, Inc. 1986 - 2000
Information Engineering Corporation October 1989 - December 1990
Education
Michigan State University 1991 — 1992
Computer Science
Macomb Community College 1988 — 1991
Associate, Applied Science, Programming Specialty, Microcomputers for Business
Senthan Jeyachandran Senthan Jeyachandran's Teleperformance Experience August 2005 - May 2008
Job Intermediate Report Developer at Crescendo Technology (PinnacleSports)
Industry Information Technology and Services
Experience
Crescendo Technology (PinnacleSports) February 2015 - Present
KESM Transaction Solutions Inc. - LoyalMark April 2012 - February 2015
Cornerstone Group of Companies May 2008 - July 2010
Teleperformance August 2005 - May 2008
Skills
C# 4.0, Microsoft SQL Server, JavaScript, Davox Predictive Dialer..., ASP.NET AJAX, T-SQL, DTS, Databases, SSRS, Visual Basic, SSIS, Crystal Reports, VB.NET, Visual Studio, Database Design, OOP, Stored Procedures, .NET, C#, XML, ASP, SQL, Web Development, Integration, SDLC, Testing, Software Development
Education
McMaster University 1997 — 2001
Bachelor of Engineering (B.Eng.), Computer Engineering
VictoriaPark Secondary School 1995 — 1996
Crescendo Technology (PinnacleSports) February 2015 - Present
KESM Transaction Solutions Inc. - LoyalMark April 2012 - February 2015
Cornerstone Group of Companies May 2008 - July 2010
Teleperformance August 2005 - May 2008
Skills
C# 4.0, Microsoft SQL Server, JavaScript, Davox Predictive Dialer..., ASP.NET AJAX, T-SQL, DTS, Databases, SSRS, Visual Basic, SSIS, Crystal Reports, VB.NET, Visual Studio, Database Design, OOP, Stored Procedures, .NET, C#, XML, ASP, SQL, Web Development, Integration, SDLC, Testing, Software Development
Education
McMaster University 1997 — 2001
Bachelor of Engineering (B.Eng.), Computer Engineering
VictoriaPark Secondary School 1995 — 1996
Peter Schnorr Peter Schnorr's Teleperformance Experience June 2015 - Present
Job Senior Vice President
Industry Information Technology and Services
Experience
Teleperformance June 2015 - Present
Sutherland Global Services October 2013 - May 2015
Accenture 2008 - 2013
Gestalt LLC 2001 - 2008
Fitplay September 1999 - December 2000
Anoto 1999 - 2000
Marakon 1997 - 1999
US Navy May 1985 - September 1995
Skills
Customer Relations, Government, Program Management, Product Management, Strategic Planning, Sales and Marketing, Customer Service, Global Business...
Education
Massachusetts Institute of Technology - Sloan School of Management 1995 — 1997
MBA
United States Naval Academy 1981 — 1985
BS
Teleperformance June 2015 - Present
Sutherland Global Services October 2013 - May 2015
Accenture 2008 - 2013
Gestalt LLC 2001 - 2008
Fitplay September 1999 - December 2000
Anoto 1999 - 2000
Marakon 1997 - 1999
US Navy May 1985 - September 1995
Skills
Customer Relations, Government, Program Management, Product Management, Strategic Planning, Sales and Marketing, Customer Service, Global Business...
Education
Massachusetts Institute of Technology - Sloan School of Management 1995 — 1997
MBA
United States Naval Academy 1981 — 1985
BS
JM Molina's Teleperformance Experience November 2008 - February 2010
Job
Industry Information Technology and Services
Experience
Fidelity National Information Services January 2011 - March 2015
Emerson Process Management Ltd. METCO July 2011 - September 2011
Teleperformance November 2008 - February 2010
Skills
Active Directory, Windows, Cisco Technologies, Cisco Routers, Cisco Routing &..., Cisco Wireless, Windows Server, Microsoft Exchange, AutoCAD, CCNA, Testing, Technical Support, Microsoft Word, Microsoft Excel, Altium Designer, Packet Tracer, Citrix XenApp, Blackberry Enterprise..., OS Virtualization, Help Desk Support, Troubleshooting, Blackberry, Telecommunications, Switches, Computer Hardware
Education
Mapua Institute of Technology 2004 — 2010
Bachelor of Science in Electronics and Communications Engineering, System, Networking, and LAN/WAN Management
Fidelity National Information Services January 2011 - March 2015
Emerson Process Management Ltd. METCO July 2011 - September 2011
Teleperformance November 2008 - February 2010
Skills
Active Directory, Windows, Cisco Technologies, Cisco Routers, Cisco Routing &..., Cisco Wireless, Windows Server, Microsoft Exchange, AutoCAD, CCNA, Testing, Technical Support, Microsoft Word, Microsoft Excel, Altium Designer, Packet Tracer, Citrix XenApp, Blackberry Enterprise..., OS Virtualization, Help Desk Support, Troubleshooting, Blackberry, Telecommunications, Switches, Computer Hardware
Education
Mapua Institute of Technology 2004 — 2010
Bachelor of Science in Electronics and Communications Engineering, System, Networking, and LAN/WAN Management
Rob Hardesty's Teleperformance Experience April 1995 — February 2001
Job Managing Director
Industry Wholesale
Experience
Self-employed January 1998 — Present
Teleperformance April 1995 — February 2001
Skills
New Business Development, Sales Management, Negotiation, Business Strategy, Strategic Planning, Marketing Strategy, Account Management, Management, B2B, Product Development, Sales, Key Account Management, Business Development, Operations Management, Marketing, Leadership, Contract Negotiation, Team Leadership, Coaching, Training, Budgets, Retail
Education
Loyola University Maryland 1980 — 1984
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Self-employed January 1998 — Present
Teleperformance April 1995 — February 2001
Skills
New Business Development, Sales Management, Negotiation, Business Strategy, Strategic Planning, Marketing Strategy, Account Management, Management, B2B, Product Development, Sales, Key Account Management, Business Development, Operations Management, Marketing, Leadership, Contract Negotiation, Team Leadership, Coaching, Training, Budgets, Retail
Education
Loyola University Maryland 1980 — 1984
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Peter LaVallee's Teleperformance Experience January 2010 - Present
Job President Strategic Accounts at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2010 - Present
Teleperformance/Strategic Accounts September 2006 - Present
Verizon Data Services January 2000 - May 2006
Verizon July 1972 - May 2006
Skills
Outsourcing, BPO, Operations Management, Call Centers, Contact Centers, Process Improvement, Call Center, Workforce Management, Management, Start-ups, Team Management, Vendor Management, CRM, Customer Experience, Call Center Development
Education
Boston University Project Management
Lesley University
Management, Business
Teleperformance January 2010 - Present
Teleperformance/Strategic Accounts September 2006 - Present
Verizon Data Services January 2000 - May 2006
Verizon July 1972 - May 2006
Skills
Outsourcing, BPO, Operations Management, Call Centers, Contact Centers, Process Improvement, Call Center, Workforce Management, Management, Start-ups, Team Management, Vendor Management, CRM, Customer Experience, Call Center Development
Education
Boston University Project Management
Lesley University
Management, Business
Ivan Bigelow's Teleperformance Experience June 2009 - May 2010
Job Technical Support Representative at Randstad USA
Industry Information Technology and Services
Experience
Randstad Technologies US April 2013 - Present
Apptix May 2010 - April 2013
Teleperformance June 2009 - May 2010
Trident Marketing February 2007 - January 2008
Embarq August 2002 - June 2006
Skills
Wireless, Microsoft SQL Server, Active Directory, Software, Troubleshooting, Microsoft Exchange, Cisco Technologies, Technical Support, Computer Hardware, Hardware, SharePoint, System Administration, Blackberry, Mobile Devices, Routing, Cisco Call Manager, Android, Computer Repair, Virtualization, Data Center, Windows 7, Security, Blackberry Enterprise..., Remote Desktop, VPN, A Certified, ActiveSync, Help Desk Support, Wireless Networking, IT Operations
Education
Ocean County College 1995 — 1996
InovaTech
Randstad Technologies US April 2013 - Present
Apptix May 2010 - April 2013
Teleperformance June 2009 - May 2010
Trident Marketing February 2007 - January 2008
Embarq August 2002 - June 2006
Skills
Wireless, Microsoft SQL Server, Active Directory, Software, Troubleshooting, Microsoft Exchange, Cisco Technologies, Technical Support, Computer Hardware, Hardware, SharePoint, System Administration, Blackberry, Mobile Devices, Routing, Cisco Call Manager, Android, Computer Repair, Virtualization, Data Center, Windows 7, Security, Blackberry Enterprise..., Remote Desktop, VPN, A Certified, ActiveSync, Help Desk Support, Wireless Networking, IT Operations
Education
Ocean County College 1995 — 1996
InovaTech
Dan Kramer's Teleperformance Experience February 2012 - Present
Job Executive Vice President Strategic Accounts at Teleperformance
Industry Telecommunications
Experience
Teleperformance February 2012 - Present
Teleperformance February 2010 - February 2012
AT&T August 1996 - February 2010
ESCO April 1988 - August 1996
Skills
Account Management, BPO, CRM, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Enterprise Software, Financial Services, Leadership, Managed Services, Management, Mergers, Mergers, Negotiation, Operations Management, Outsourcing, Process Improvement, Strategic Planning, Strategy, Team Building, Telecommunications, Vendor Management, Wireless, Workforce Management
Education
Lindenwood University 1995 — 1997
MBA, Management
University of Missouri-Columbia 1986 — 1988
BSBA, Finance
Teleperformance February 2012 - Present
Teleperformance February 2010 - February 2012
AT&T August 1996 - February 2010
ESCO April 1988 - August 1996
Skills
Account Management, BPO, CRM, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Enterprise Software, Financial Services, Leadership, Managed Services, Management, Mergers, Mergers, Negotiation, Operations Management, Outsourcing, Process Improvement, Strategic Planning, Strategy, Team Building, Telecommunications, Vendor Management, Wireless, Workforce Management
Education
Lindenwood University 1995 — 1997
MBA, Management
University of Missouri-Columbia 1986 — 1988
BSBA, Finance
John Fisher's Teleperformance Experience December 1999 - June 2001
Job Enterprise Network Support at Time Warner Cable Business Class
Industry Computer Networking
Experience
Time Warner Cable July 2001 - Present
Teleperformance December 1999 - June 2001
Comfort Suites May 1999 - October 1999
Skills
Routers, VoIP, Cisco Technologies, MPLS, Switches, WAN, LAN-WAN, OSPF, Network Engineering, IP, Network Design, Ethernet, Telecommunications, BGP, VPN, Cisco IOS, Data Center, Network Security, Networking, Disaster Recovery, Windows Server, Broadband, Telephony, Juniper, Active Directory, Network Administration, Troubleshooting, TCP/IP, Routing, Wireless, DNS, Wireless Networking, Firewalls, Juniper Technologies
Education
Lewis & Clark Law School 1990 — 1992
Law
Portland State University 1984 — 1987
BS, Pre-law
Lewis and Clark College 1981 — 1983
BS, Philosophy
Time Warner Cable July 2001 - Present
Teleperformance December 1999 - June 2001
Comfort Suites May 1999 - October 1999
Skills
Routers, VoIP, Cisco Technologies, MPLS, Switches, WAN, LAN-WAN, OSPF, Network Engineering, IP, Network Design, Ethernet, Telecommunications, BGP, VPN, Cisco IOS, Data Center, Network Security, Networking, Disaster Recovery, Windows Server, Broadband, Telephony, Juniper, Active Directory, Network Administration, Troubleshooting, TCP/IP, Routing, Wireless, DNS, Wireless Networking, Firewalls, Juniper Technologies
Education
Lewis & Clark Law School 1990 — 1992
Law
Portland State University 1984 — 1987
BS, Pre-law
Lewis and Clark College 1981 — 1983
BS, Philosophy
Jeremy Claxton's Teleperformance Experience January 2009 - May 2009
Job Tax Preparer
Industry Internet
Experience
B & R Services January 2000 - Present
Self January 2011 - Present
Digital Records Management May 2009 - July 2010
Teleperformance January 2009 - May 2009
Ceiling Systems Distributors December 2003 - February 2004
Skills
Tax Preparation, Sales Tax, Tax, Bookkeeping
Education
National Institute of Technology 2008 — 2009
Associates, Computer Information Services
East High School 1998 — 2002
B & R Services January 2000 - Present
Self January 2011 - Present
Digital Records Management May 2009 - July 2010
Teleperformance January 2009 - May 2009
Ceiling Systems Distributors December 2003 - February 2004
Skills
Tax Preparation, Sales Tax, Tax, Bookkeeping
Education
National Institute of Technology 2008 — 2009
Associates, Computer Information Services
East High School 1998 — 2002
Collins Williams's Teleperformance Experience December 2010 - October 2012
Job Security Systems Intergration at Volt Telecom Group
Industry Computer Networking
Experience
Volt Telecom Group May 2011 - Present
Teleperformance December 2010 - October 2012
ADT Security Services August 2007 - December 2010
Insight Global March 2006 - May 2007
Skills
Troubleshooting, Networking, Computer Hardware, Cisco Technologies, Vendor Management, Customer Service, Information Technology, Telecommunications, Recruiting, Microsoft Office, Security, Technical Support, Laptops, Software Documentation, Management, XP, Active Directory, Servers, Operating Systems, IP, Wireless, Cabling, Windows XP
Education
University of Central Florida 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Enginerring & Computer Science
Miami Dade College 2004 — 2006
A.S., Network Services Technology
Volt Telecom Group May 2011 - Present
Teleperformance December 2010 - October 2012
ADT Security Services August 2007 - December 2010
Insight Global March 2006 - May 2007
Skills
Troubleshooting, Networking, Computer Hardware, Cisco Technologies, Vendor Management, Customer Service, Information Technology, Telecommunications, Recruiting, Microsoft Office, Security, Technical Support, Laptops, Software Documentation, Management, XP, Active Directory, Servers, Operating Systems, IP, Wireless, Cabling, Windows XP
Education
University of Central Florida 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Enginerring & Computer Science
Miami Dade College 2004 — 2006
A.S., Network Services Technology
Erneline Mapanao-Tagle's Teleperformance Experience June 2009 - August 2009
Job Structural Designer at Fluor Canada Ltd.
Industry Oil & Energy
Experience
Fluor Canada Ltd. February 2014 - Present
Fluor Canada Ltd. August 2011 - February 2014
Fluor Philippines January 2011 - July 2011
ALT Cladding Inc. November 2009 - December 2010
Ove Arup & Partners Hongkong Ltd. September 2009 - November 2009
Teleperformance June 2009 - August 2009
Fluor Philippines August 2007 - June 2009
United Caddtech Philippines, Inc. January 2006 - August 2007
Skills
Microstation, PDS, RISA, STAAD, Steel Structures, Smart Plant Review
Education
Mapua Institute of Technology 2000 — 2005
Bachelor of Science, Civil Engineering
Fluor Canada Ltd. February 2014 - Present
Fluor Canada Ltd. August 2011 - February 2014
Fluor Philippines January 2011 - July 2011
ALT Cladding Inc. November 2009 - December 2010
Ove Arup & Partners Hongkong Ltd. September 2009 - November 2009
Teleperformance June 2009 - August 2009
Fluor Philippines August 2007 - June 2009
United Caddtech Philippines, Inc. January 2006 - August 2007
Skills
Microstation, PDS, RISA, STAAD, Steel Structures, Smart Plant Review
Education
Mapua Institute of Technology 2000 — 2005
Bachelor of Science, Civil Engineering
O. David Morgan's Teleperformance Experience December 2010 - Present
Job Systems Analyst
Industry Computer Software
Experience
Self-employed 2010 - Present
Teleperformance December 2010 - Present
Foot Locker May 2009 - March 2010
VaporWhere LLC 2003 - 2010
Body Balance, Inc January 2008 - September 2008
Body Balance, Inc September 2007 - January 2008
Walter Long Teen Challenge for New Life 2003 - 2006
Skills
Customer Service, Databases, Analysis, Editing, Troubleshooting, Call Center, Customer Satisfaction, Microsoft Excel, Software Documentation, Access
Education
Muskingum College 1998 — 2002
BS, Computer Science & Mathematics
Self-employed 2010 - Present
Teleperformance December 2010 - Present
Foot Locker May 2009 - March 2010
VaporWhere LLC 2003 - 2010
Body Balance, Inc January 2008 - September 2008
Body Balance, Inc September 2007 - January 2008
Walter Long Teen Challenge for New Life 2003 - 2006
Skills
Customer Service, Databases, Analysis, Editing, Troubleshooting, Call Center, Customer Satisfaction, Microsoft Excel, Software Documentation, Access
Education
Muskingum College 1998 — 2002
BS, Computer Science & Mathematics
Kirk Erickstad's Teleperformance Experience August 2010 - July 2015
Job Lead Operations Manager
Industry Insurance
Experience
Teleperformance August 2010 - July 2015
State National Companies 1991 - 1998
First Bancshares Of Texas August 1988 - June 1991
Skills
Process Improvement, Team Building, Cross-functional Team..., Customer Service, Microsoft Office, Project Management, Program Management, Business Analysis, Strategic Planning, Risk Management, Microsoft Excel, Microsoft Word, Quality Assurance, Public Speaking, PowerPoint, Leadership, Analysis, Team Leadership, Coaching, Call Centers, Management, Sales, Account Management, Training
Education
LeTourneau University 1983 — 1987
Business Administration, B.S.
Longview High School 1979 — 1983
Teleperformance August 2010 - July 2015
State National Companies 1991 - 1998
First Bancshares Of Texas August 1988 - June 1991
Skills
Process Improvement, Team Building, Cross-functional Team..., Customer Service, Microsoft Office, Project Management, Program Management, Business Analysis, Strategic Planning, Risk Management, Microsoft Excel, Microsoft Word, Quality Assurance, Public Speaking, PowerPoint, Leadership, Analysis, Team Leadership, Coaching, Call Centers, Management, Sales, Account Management, Training
Education
LeTourneau University 1983 — 1987
Business Administration, B.S.
Longview High School 1979 — 1983
Elissa Carmichael's Teleperformance Experience March 2012 - September 2012
Job Unavailable
Industry Information Technology and Services
Experience
Danlaw Inc April 2015 - Present
Volunteer @ South Florida XO August 2009 - Present
VendorNet an eBay Enterprise Company September 2013 - September 2014
Open English February 2013 - March 2013
Teleperformance March 2012 - September 2012
Teleperformance January 2012 - March 2012
PGI 2000 - 2009
Premiere Global Services 2000 - 2009
Syneractive June 1999 - August 1999
IBM May 1998 - August 1998
Skills
Patience, Sincerity, Humor, Unix, Linux, Unix Shell Scripting, CGI/Perl, Java, Software Engineering, Troubleshooting, Enterprise Software, Telecommunications, Messaging, Communication Protocols, Product Management, Product Development, SaaS, Software Design, Software Development, Socket Programming, Application Packaging, Technical Documentation, Integration, SMS, VoIP, Solaris, Apache, JBoss Application Server, XML, HTML, CSS, JavaScript, SQL, APIs, Regular Expressions, Team Leadership, Technical Support, Apple, Mac OS X, Threads, Bento, Cloud Computing, Office 365, SharePoint, HealthVault, Mobile Devices, DNS management, C, C++, Perl, Python,..., Scrum, Programming
Education
University of South Carolina-Columbia 1997 — 1999
95 hours 3.7, College of Science and Math - Computer Science
Midlands Technical College 1996 — 1997
30 hours 4.0, programming, earning transfer credits
East Lansing 1987 — 1991
Danlaw Inc April 2015 - Present
Volunteer @ South Florida XO August 2009 - Present
VendorNet an eBay Enterprise Company September 2013 - September 2014
Open English February 2013 - March 2013
Teleperformance March 2012 - September 2012
Teleperformance January 2012 - March 2012
PGI 2000 - 2009
Premiere Global Services 2000 - 2009
Syneractive June 1999 - August 1999
IBM May 1998 - August 1998
Skills
Patience, Sincerity, Humor, Unix, Linux, Unix Shell Scripting, CGI/Perl, Java, Software Engineering, Troubleshooting, Enterprise Software, Telecommunications, Messaging, Communication Protocols, Product Management, Product Development, SaaS, Software Design, Software Development, Socket Programming, Application Packaging, Technical Documentation, Integration, SMS, VoIP, Solaris, Apache, JBoss Application Server, XML, HTML, CSS, JavaScript, SQL, APIs, Regular Expressions, Team Leadership, Technical Support, Apple, Mac OS X, Threads, Bento, Cloud Computing, Office 365, SharePoint, HealthVault, Mobile Devices, DNS management, C, C++, Perl, Python,..., Scrum, Programming
Education
University of South Carolina-Columbia 1997 — 1999
95 hours 3.7, College of Science and Math - Computer Science
Midlands Technical College 1996 — 1997
30 hours 4.0, programming, earning transfer credits
East Lansing 1987 — 1991
Lonnie Preis's Teleperformance Experience February 2007 - Present
Job IT Professional at Teleperformance USA
Industry Information Technology and Services
Experience
Teleperformance February 2007 - Present
First Class Travel October 2002 - February 2007
Skills
Active Directory, Technical Support, DNS, System Administration, Apache, Microsoft Exchange, Windows, Windows Server, Nagios, Call Copy, OS X, WDS, MDT, Troubleshooting, Windows 7, DHCP, Hardware, Operating Systems, Windows XP, Servers, Group Policy, Help Desk Support, VMware, TCP/IP, Linux, WSUS, Computer Hardware, Computer Security, Computer Graphics, Computer Maintenance
Education
National College of Business and Technology 2004 — 2006
Associate’s Degree, Computer Science, 3.8
Teleperformance February 2007 - Present
First Class Travel October 2002 - February 2007
Skills
Active Directory, Technical Support, DNS, System Administration, Apache, Microsoft Exchange, Windows, Windows Server, Nagios, Call Copy, OS X, WDS, MDT, Troubleshooting, Windows 7, DHCP, Hardware, Operating Systems, Windows XP, Servers, Group Policy, Help Desk Support, VMware, TCP/IP, Linux, WSUS, Computer Hardware, Computer Security, Computer Graphics, Computer Maintenance
Education
National College of Business and Technology 2004 — 2006
Associate’s Degree, Computer Science, 3.8
Abhishek Chaudhry's Teleperformance Experience June 2010 - June 2013
Job Graphic Designer at Clark Stanley
Industry Graphic Design
Experience
Clark Stanley June 2013 - Present
Freelance Graphic Design January 2012 - June 2013
Teleperformance June 2010 - June 2013
Indusblue July 2009 - September 2009
CyberARTS Summer Camp July 2008 - September 2008
Thorncliffe Learning Inc September 2007 - June 2008
Toronto District School Board 2008 - 2008
CyberARTS Summer Camp 2007 - 2007
Skills
After Effects, Flash, Maya, Illustrator, Dreamweaver, Photoshop, InDesign, 3D Studio Max, Photography, Psychology, Mac, Zbrush, HTML, PowerPoint, Leadership, 3D visualization, Adobe Fireworks, Computer Animation, Graphic Design, Microsoft Office, Illustration, Interaction Design, Logo Design, Web Design, Typography, Adobe Creative Suite, Social Media, Curriculum Design, Microsoft Word, CSS, Microsoft Excel, Advertising, Layout, Drawing, Posters, Art, Animation, JavaScript, Painting, Flash Animation, Adobe Acrobat, OS X, Customer Service, Graphics, Brochures, Digital Photography, Art Direction, Digital Illustration, Branding & Identity, Image Editing
Education
Ontario College of Art and Design 2009 — 2013
Bachelor's degree, Graphic Design
Clark Stanley June 2013 - Present
Freelance Graphic Design January 2012 - June 2013
Teleperformance June 2010 - June 2013
Indusblue July 2009 - September 2009
CyberARTS Summer Camp July 2008 - September 2008
Thorncliffe Learning Inc September 2007 - June 2008
Toronto District School Board 2008 - 2008
CyberARTS Summer Camp 2007 - 2007
Skills
After Effects, Flash, Maya, Illustrator, Dreamweaver, Photoshop, InDesign, 3D Studio Max, Photography, Psychology, Mac, Zbrush, HTML, PowerPoint, Leadership, 3D visualization, Adobe Fireworks, Computer Animation, Graphic Design, Microsoft Office, Illustration, Interaction Design, Logo Design, Web Design, Typography, Adobe Creative Suite, Social Media, Curriculum Design, Microsoft Word, CSS, Microsoft Excel, Advertising, Layout, Drawing, Posters, Art, Animation, JavaScript, Painting, Flash Animation, Adobe Acrobat, OS X, Customer Service, Graphics, Brochures, Digital Photography, Art Direction, Digital Illustration, Branding & Identity, Image Editing
Education
Ontario College of Art and Design 2009 — 2013
Bachelor's degree, Graphic Design
Max Goldstein's Teleperformance Experience 2010 - 2014
Job Technical Support Engineer at Teleperformance, USA
Industry Internet
Experience
Teleperformance, USA May 2010 - Present
Teleperformance 2010 - 2014
Verio June 2006 - May 2010
Skills
Technical Support, Cloud Computing, DNS, Troubleshooting, Servers, Windows Server, Virtualization, Active Directory, SaaS, Network Administration, Windows 7, Operating Systems
Education
Montclair State University
Bachelor of Arts (B.A.), Mathematics
Teleperformance, USA May 2010 - Present
Teleperformance 2010 - 2014
Verio June 2006 - May 2010
Skills
Technical Support, Cloud Computing, DNS, Troubleshooting, Servers, Windows Server, Virtualization, Active Directory, SaaS, Network Administration, Windows 7, Operating Systems
Education
Montclair State University
Bachelor of Arts (B.A.), Mathematics
Sondra Presley's Teleperformance Experience April 2013 - September 2013
Job Senior Library Services Assistant at The Public Library of Cincinnati & Hamilton County
Industry Libraries
Experience
The Public Library of Cincinnati & Hamilton County January 2015 - Present
The Public Library of Cincinnati & Hamilton County November 2013 - Present
Office Team September 2013 - November 2013
Teleperformance April 2013 - September 2013
Teleperformance January 2013 - April 2013
Bossier Parish School Board September 2011 - January 2012
Validex Employment Screening Services January 2010 - July 2011
Skills
Social Media, PowerPoint, Public Speaking, Event Planning, Customer Service, Microsoft Office, Press Releases, Facebook, Microsoft Word, Microsoft Excel, News Writing, Teamwork, Time Management, Public Relations
Education
College of Mount St. Joseph 2007 — 2011
Bachelors of Arts, Communications
The Public Library of Cincinnati & Hamilton County January 2015 - Present
The Public Library of Cincinnati & Hamilton County November 2013 - Present
Office Team September 2013 - November 2013
Teleperformance April 2013 - September 2013
Teleperformance January 2013 - April 2013
Bossier Parish School Board September 2011 - January 2012
Validex Employment Screening Services January 2010 - July 2011
Skills
Social Media, PowerPoint, Public Speaking, Event Planning, Customer Service, Microsoft Office, Press Releases, Facebook, Microsoft Word, Microsoft Excel, News Writing, Teamwork, Time Management, Public Relations
Education
College of Mount St. Joseph 2007 — 2011
Bachelors of Arts, Communications
Rick Macbeth's Teleperformance Experience October 2013 - Present
Job Assistant Call Center Manager at Teleperformance
Industry Telecommunications
Experience
Teleperformance October 2013 - Present
DISH Network January 2011 - November 2012
Dish Network November 2009 - February 2011
CompUSA March 2008 - January 2009
CompUSA October 2003 - March 2008
Skills
Call Centers, Leadership, Management, Performance Management, Employee Training, Talent Management, Employee Relations, Leadership Development, Onboarding, Recruiting, Succession Planning, Training, Human Resources, Talent Acquisition, Employee Engagement, Process Improvement, Team Building, Customer Satisfaction, Customer Service, Vendor Management, Team Leadership, Call Center, Sales Management, Customer Experience, Microsoft Office, HR Policies, Change Management, Interviews, Sales Process, Sales, Coaching, Hiring, Cold Calling, Employee Benefits, Customer Retention, Account Management, Operations Management, Strategic Planning
Education
Middle Tennessee State University 1988 — 1993
Bachelor's degree, Psychology
Teleperformance October 2013 - Present
DISH Network January 2011 - November 2012
Dish Network November 2009 - February 2011
CompUSA March 2008 - January 2009
CompUSA October 2003 - March 2008
Skills
Call Centers, Leadership, Management, Performance Management, Employee Training, Talent Management, Employee Relations, Leadership Development, Onboarding, Recruiting, Succession Planning, Training, Human Resources, Talent Acquisition, Employee Engagement, Process Improvement, Team Building, Customer Satisfaction, Customer Service, Vendor Management, Team Leadership, Call Center, Sales Management, Customer Experience, Microsoft Office, HR Policies, Change Management, Interviews, Sales Process, Sales, Coaching, Hiring, Cold Calling, Employee Benefits, Customer Retention, Account Management, Operations Management, Strategic Planning
Education
Middle Tennessee State University 1988 — 1993
Bachelor's degree, Psychology
Michelle Sarette Donne's Teleperformance Experience 2005 - 2007
Job Visual Merchandise Stylist
Industry Apparel & Fashion
Experience
Tifani Michel Swimwear January 2015 - Present
Nordstrom November 2014 - May 2015
Nordstrom November 2013 - September 2014
Nordstrom May 2013 - November 2013
Nordstrom April 2013 - May 2013
Nordstrom February 2012 - April 2013
Florida Grand Opera October 2012 - January 2013
Nordstrom rack July 2011 - February 2012
Teleperformance 2005 - 2007
Skills
PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Sewing, Fashion Design, Social Media, Draping, Fashion Illustration, Apparel, Styling, Sketching, Merchandising, Textile Design, Retail, Mood Boards, Trend, Tech Packs
Education
Miami International University of Art and Design 2007 — 2010
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Tifani Michel Swimwear January 2015 - Present
Nordstrom November 2014 - May 2015
Nordstrom November 2013 - September 2014
Nordstrom May 2013 - November 2013
Nordstrom April 2013 - May 2013
Nordstrom February 2012 - April 2013
Florida Grand Opera October 2012 - January 2013
Nordstrom rack July 2011 - February 2012
Teleperformance 2005 - 2007
Skills
PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Sewing, Fashion Design, Social Media, Draping, Fashion Illustration, Apparel, Styling, Sketching, Merchandising, Textile Design, Retail, Mood Boards, Trend, Tech Packs
Education
Miami International University of Art and Design 2007 — 2010
Bachelor of Fine Arts (BFA), Fashion/Apparel Design
Arun Pahal's Teleperformance Experience August 2009 - June 2010
Job Test Team Lead at L&T Infotech
Industry Information Technology and Services
Experience
L&T Infotech May 2014 - Present
L&T Infotech June 2010 - April 2014
Teleperformance August 2009 - June 2010
Skills
Agile Methodologies, Manual Testing, Test Management, API Testing, HP QTP, General Insurance, HP Quality Center, Requirements Analysis, SDLC, Testing, Test Planning, Risk Based Testing, Test Cases, Manual Test Execution, Quality Center, SQL, Regression Testing, Business Analysis, User Acceptance Testing
Education
Maharshi Dayanand University 2005 — 2009
B.E, Computer Science, 79%
Ramjas School
L&T Infotech May 2014 - Present
L&T Infotech June 2010 - April 2014
Teleperformance August 2009 - June 2010
Skills
Agile Methodologies, Manual Testing, Test Management, API Testing, HP QTP, General Insurance, HP Quality Center, Requirements Analysis, SDLC, Testing, Test Planning, Risk Based Testing, Test Cases, Manual Test Execution, Quality Center, SQL, Regression Testing, Business Analysis, User Acceptance Testing
Education
Maharshi Dayanand University 2005 — 2009
B.E, Computer Science, 79%
Ramjas School
Thomas Draving's Teleperformance Experience June 2004 - Present
Job Business Sevices at Teleperformance
Industry Computer & Network Security
Experience
Teleperformance June 2004 - Present
Thomas Draving 1985 - Present
Artist June 1985 - Present
City of Hollywood November 2002 - November 2014
Skills
Artist, Sales, Customer Service, Photography, Graphic Design, Watercolor, Illustrator, Leadership, Training, Team Leadership, Teaching
Education
Nova Southeastern University 1989 — 1993
BS, Hospitality Management, 3.1
Stone Harbor School of Art 1979 — 1983
Associate’s Degree, Color and Light Watercolor Design
Spring Garden College 1967 — 1970
4 yr Design Drafting, Design Drafting, 3.7
Teleperformance June 2004 - Present
Thomas Draving 1985 - Present
Artist June 1985 - Present
City of Hollywood November 2002 - November 2014
Skills
Artist, Sales, Customer Service, Photography, Graphic Design, Watercolor, Illustrator, Leadership, Training, Team Leadership, Teaching
Education
Nova Southeastern University 1989 — 1993
BS, Hospitality Management, 3.1
Stone Harbor School of Art 1979 — 1983
Associate’s Degree, Color and Light Watercolor Design
Spring Garden College 1967 — 1970
4 yr Design Drafting, Design Drafting, 3.7
geron MARKS's Teleperformance Experience July 2008 - May 2010
Job Former CSR at MAXIMUS
Industry Information Technology and Services
Experience
MAXIMUS October 2013 - February 2015
Apex Systems March 2013 - July 2013
1st Baptist Church Boise January 2010 - July 2012
Hewlett-Packard November 2010 - May 2011
Teleperformance July 2008 - May 2010
Skills
HTML, Windows, Mac OS, MAC OS X Tiger, Microsoft Applications, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Technical Support, Troubleshooting, Software Documentation, Windows 7, Networking, System Administration, Windows XP, Active Directory, Computer Hardware
Education
Nazarene Bible College 1999 — 2015
Bachelor of Arts (B.A.), Music
Northwest Nazarene University 1979 — 1982
MAXIMUS October 2013 - February 2015
Apex Systems March 2013 - July 2013
1st Baptist Church Boise January 2010 - July 2012
Hewlett-Packard November 2010 - May 2011
Teleperformance July 2008 - May 2010
Skills
HTML, Windows, Mac OS, MAC OS X Tiger, Microsoft Applications, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Technical Support, Troubleshooting, Software Documentation, Windows 7, Networking, System Administration, Windows XP, Active Directory, Computer Hardware
Education
Nazarene Bible College 1999 — 2015
Bachelor of Arts (B.A.), Music
Northwest Nazarene University 1979 — 1982
William Rue's Teleperformance Experience February 2011 - Present
Job Apple Expert at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance February 2011 - Present
Telepraformance March 2009 - February 2011
Skills
Computer Graphics, Web Design, Customer Service
Education
Muskingum College 2005 — 2006
Olentangy High School '05 1997 — 2005
Columbus Colledge Of Art And Design, Ass. in Art '08
Teleperformance February 2011 - Present
Telepraformance March 2009 - February 2011
Skills
Computer Graphics, Web Design, Customer Service
Education
Muskingum College 2005 — 2006
Olentangy High School '05 1997 — 2005
Columbus Colledge Of Art And Design, Ass. in Art '08
Kristen Fraser's Teleperformance Experience July 2014 - Present
Job .NET Developer
Industry Information Technology and Services
Experience
Teleperformance July 2014 - Present
Apelon January 2013 - July 2013
AT&T June 1986 - December 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
Lynchburg College
Bachelor's degree, Business Administration and Management, General
Pace University
Master of Science (MS), Computer Science
Teleperformance July 2014 - Present
Apelon January 2013 - July 2013
AT&T June 1986 - December 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking
Education
Lynchburg College
Bachelor's degree, Business Administration and Management, General
Pace University
Master of Science (MS), Computer Science
Michael Arnson's Teleperformance Experience July 2011 - April 2012
Job Ramp Agent
Industry Airlines/Aviation
Experience
Your Employment Solutions May 2013 - August 2013
Pro Elite Inc. April 2013 - May 2013
University of Utah May 2012 - March 2013
Teleperformance July 2011 - April 2012
Lumea Staffing February 2011 - June 2011
Watkins Shepard Trucking October 2010 - February 2011
SkyWest Airlines January 2010 - September 2010
Stanley Steemer June 2009 - December 2009
SkyWest Airlines January 2008 - May 2009
Massage Therapy December 2006 - December 2007
Skills
Typing, Therapeutic Massage, Forklift Operator, Calculations, Windows, Business Development, Troubleshooting, Sales, Customer Satisfaction, Analysis, English
Education
Roadmaster Drivers School 2010 — 2010
Commercial Truck Drivers Training Course, Commercial Truck Driver Training, 84
Utah College of Massage Therapy Inc-Salt Lake City 2001 — 2002
Professional Massage Therapy Program, Massage Therapy, 3.74
Utah Valley University 1997 — 1997
Library Research, C
Northwest College 1993 — 1993
Welding Technology/Welder, 1.63
United States Navy 1991 — 1991
Seaman Apprentice Training Course, Satisfactorily Completed
Utah Valley University 1991 — 1991
GED, General Education
Your Employment Solutions May 2013 - August 2013
Pro Elite Inc. April 2013 - May 2013
University of Utah May 2012 - March 2013
Teleperformance July 2011 - April 2012
Lumea Staffing February 2011 - June 2011
Watkins Shepard Trucking October 2010 - February 2011
SkyWest Airlines January 2010 - September 2010
Stanley Steemer June 2009 - December 2009
SkyWest Airlines January 2008 - May 2009
Massage Therapy December 2006 - December 2007
Skills
Typing, Therapeutic Massage, Forklift Operator, Calculations, Windows, Business Development, Troubleshooting, Sales, Customer Satisfaction, Analysis, English
Education
Roadmaster Drivers School 2010 — 2010
Commercial Truck Drivers Training Course, Commercial Truck Driver Training, 84
Utah College of Massage Therapy Inc-Salt Lake City 2001 — 2002
Professional Massage Therapy Program, Massage Therapy, 3.74
Utah Valley University 1997 — 1997
Library Research, C
Northwest College 1993 — 1993
Welding Technology/Welder, 1.63
United States Navy 1991 — 1991
Seaman Apprentice Training Course, Satisfactorily Completed
Utah Valley University 1991 — 1991
GED, General Education
Kelly Andersen's Teleperformance Experience September 2008 - December 2010
Job Customer Care Superisor at ProService Boise
Industry Consumer Services
Experience
ProService Boise October 2011 - Present
Teleperformance September 2008 - December 2010
Scentsy, Inc. (Corporate Office) March 2007 - October 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, Data Entry, Outlook, Microsoft Office, Telephone Skills, Microsoft Word, Customer Experience, Microsoft Excel, Sales, Troubleshooting, Customer Retention, PowerPoint, Time Management
Education
Modesto Junior College 1995 — 1997
Grace M Davis High School 1992 — 1995
ProService Boise October 2011 - Present
Teleperformance September 2008 - December 2010
Scentsy, Inc. (Corporate Office) March 2007 - October 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, Data Entry, Outlook, Microsoft Office, Telephone Skills, Microsoft Word, Customer Experience, Microsoft Excel, Sales, Troubleshooting, Customer Retention, PowerPoint, Time Management
Education
Modesto Junior College 1995 — 1997
Grace M Davis High School 1992 — 1995
Boris Rendon's Teleperformance Experience July 2011 - January 2012
Job Guest Service Representative at Maimi Marlins
Industry Consumer Services
Experience
Maimi Marlins February 2013 - Present
APRIL January 2015 - May 2015
NBCUniversal, Inc. June 2012 - August 2012
Teleperformance July 2011 - January 2012
CiCi's Pizza November 2009 - March 2010
Skills
I have excellent oral..., Computer literate in...
Education
Miami Dade College 2012 — 2014
Mater Academy High School
Maimi Marlins February 2013 - Present
APRIL January 2015 - May 2015
NBCUniversal, Inc. June 2012 - August 2012
Teleperformance July 2011 - January 2012
CiCi's Pizza November 2009 - March 2010
Skills
I have excellent oral..., Computer literate in...
Education
Miami Dade College 2012 — 2014
Mater Academy High School
Anntoinette Singleton's Teleperformance Experience September 2011 - Present
Job Customer Service Rep at Teleperformance
Industry Consumer Services
Experience
Teleperformance September 2011 - Present
South Florid Evaluation & Treatment Center March 2004 - February 2011
Florida Department of Corrections April 2003 - October 2003
Skills
Human Resources, Payroll Management, Business Communications, Conflict Resolution, Problem Solving, Information Management, Follow through with..., Document Review, Document Editing, Analyze material, Maintaining..., Maintain Refrence Files, Increasing Sales, Customer Service, Customer Satisfaction, Event Planning, Event Management, Leadership, Professional Experience
Education
Brown Mackie College 2007 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Miami Dade College 2003 — 2003
Correctioanl Officer Academy, Corrections
Teleperformance September 2011 - Present
South Florid Evaluation & Treatment Center March 2004 - February 2011
Florida Department of Corrections April 2003 - October 2003
Skills
Human Resources, Payroll Management, Business Communications, Conflict Resolution, Problem Solving, Information Management, Follow through with..., Document Review, Document Editing, Analyze material, Maintaining..., Maintain Refrence Files, Increasing Sales, Customer Service, Customer Satisfaction, Event Planning, Event Management, Leadership, Professional Experience
Education
Brown Mackie College 2007 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Miami Dade College 2003 — 2003
Correctioanl Officer Academy, Corrections
Marie Severe's Teleperformance Experience December 2010 - December 2012
Job IT/ Business Professional
Industry Consumer Services
Experience
Teleperformance December 2010 - December 2012
AutoNation January 2006 - December 2008
Palm Beach County March 2003 - June 2004
Education
PC Professor 2013 — 2013
SQL Server 2008
Nova Southeastern University 2003 — 2004
Master's Degree, Management Information Systems, General, 3.81
Teleperformance December 2010 - December 2012
AutoNation January 2006 - December 2008
Palm Beach County March 2003 - June 2004
Education
PC Professor 2013 — 2013
SQL Server 2008
Nova Southeastern University 2003 — 2004
Master's Degree, Management Information Systems, General, 3.81
Avaiae Fuller's Teleperformance Experience October 2007 - November 2010
Job Service Dispatcher, Customer Service Professional
Industry Facilities Services
Experience
LAWTON COMMERCIAL SERVICES (Plumbing; HVAC, Refrigeration, Electrical) 2014 - 2014
Fikes Wholesale 2012 - 2014
Medco 2011 - 2012
SunQuest Realty 2009 - 2011
Teleperformance October 2007 - November 2010
Skills
Top-notch Customer..., Issue Resolution, Management, Office Management, Receptionist Duties, Leasing
Education
University of Phoenix 2013 — 2014
Associate of Arts (AA), Psychology
Northwestern State University
LAWTON COMMERCIAL SERVICES (Plumbing; HVAC, Refrigeration, Electrical) 2014 - 2014
Fikes Wholesale 2012 - 2014
Medco 2011 - 2012
SunQuest Realty 2009 - 2011
Teleperformance October 2007 - November 2010
Skills
Top-notch Customer..., Issue Resolution, Management, Office Management, Receptionist Duties, Leasing
Education
University of Phoenix 2013 — 2014
Associate of Arts (AA), Psychology
Northwestern State University
Vernon Swindle's Teleperformance Experience September 2010 - February 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Teleperformance September 2010 - February 2012
Teleperformance 2010 - 2012
United States Postal Service June 1998 - June 2009
Man Power September 1997 - June 1998
Merchandise Deliverer February 1996 - April 1996
Education
The Academy of South Florida 2010 — 2010
MCTS, Certiied Professional in the Information Technology Field
Miami Dade College 1974 — 1977
Associate of Science (A.S.), Electronics
Teleperformance September 2010 - February 2012
Teleperformance 2010 - 2012
United States Postal Service June 1998 - June 2009
Man Power September 1997 - June 1998
Merchandise Deliverer February 1996 - April 1996
Education
The Academy of South Florida 2010 — 2010
MCTS, Certiied Professional in the Information Technology Field
Miami Dade College 1974 — 1977
Associate of Science (A.S.), Electronics
Devin Willis's Teleperformance Experience September 2010 - January 2011
Job Medicare Biller at CHRISTUS Health
Industry Hospital & Health Care
Experience
CHRISTUS Health January 2012 - Present
Teleperformance September 2010 - January 2011
LSU Health Sciences Center September 2005 - May 2010
Skills
Industrial Safety, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook Express, Healthcare, Healthcare Industry, Medical Billing, Medical Records, Medical Terminology, Customer Service, Retail, Retail Sales, Industrial Hygiene, Industrial Control, Industrial Organization
Education
Louisiana State University in Shreveport 2010 — 2011
Business Administration and Management, General
University of Louisiana at Monroe 2006 — 2010
Business Administration and Management, General
CHRISTUS Health January 2012 - Present
Teleperformance September 2010 - January 2011
LSU Health Sciences Center September 2005 - May 2010
Skills
Industrial Safety, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook Express, Healthcare, Healthcare Industry, Medical Billing, Medical Records, Medical Terminology, Customer Service, Retail, Retail Sales, Industrial Hygiene, Industrial Control, Industrial Organization
Education
Louisiana State University in Shreveport 2010 — 2011
Business Administration and Management, General
University of Louisiana at Monroe 2006 — 2010
Business Administration and Management, General
Walter K Rasor's Teleperformance Experience August 2001 - January 2013
Job Account Executive at Client First Settlement Funding
Industry Financial Services
Experience
Client First Settlement Funding March 2014 - Present
RushMyPassport.com August 2013 - October 2014
Techzilla.com February 2013 - August 2013
Teleperformance August 2001 - January 2013
Radio Broadcasting June 1972 - June 1990
Skills
Certified Vitual Trainer, 12 Years Call Center..., Motivation, Sales Management, Recruiting, Call Centers, Technical Support, Customer Service, Account Management, Time Management, Leadership, Sales, CRM, Sales Operations
Education
Michigan State University 2013 — 2014
Master's Certificate, Global Management/Strategic Leadership
Client First Settlement Funding March 2014 - Present
RushMyPassport.com August 2013 - October 2014
Techzilla.com February 2013 - August 2013
Teleperformance August 2001 - January 2013
Radio Broadcasting June 1972 - June 1990
Skills
Certified Vitual Trainer, 12 Years Call Center..., Motivation, Sales Management, Recruiting, Call Centers, Technical Support, Customer Service, Account Management, Time Management, Leadership, Sales, CRM, Sales Operations
Education
Michigan State University 2013 — 2014
Master's Certificate, Global Management/Strategic Leadership
Joel Mahadeo's Teleperformance Experience November 2008 - February 2013
Job Wood will never rust
Industry Information Technology and Services
Experience
People's Trust Insurance Company September 2013 - Present
Zurilo llc February 2012 - Present
Teleperformance November 2008 - February 2013
Skills
I am proficient with..., Well versed with email..., Understanding of use,..., Familiar with virus and..., Started a business that..., Technical Support, Operating Systems, Hardware, Networking, Software Installation, Windows XP, Customer Satisfaction, Computer Hardware
Education
University of Technology, Jamaica 2003 — 2004
Mechanical Engineering
The University of the West Indies, Mona 1998 — 1999
General Studies
Nashville Auto Diesel College Inc 1997 — 1998
General Automotive Technology
People's Trust Insurance Company September 2013 - Present
Zurilo llc February 2012 - Present
Teleperformance November 2008 - February 2013
Skills
I am proficient with..., Well versed with email..., Understanding of use,..., Familiar with virus and..., Started a business that..., Technical Support, Operating Systems, Hardware, Networking, Software Installation, Windows XP, Customer Satisfaction, Computer Hardware
Education
University of Technology, Jamaica 2003 — 2004
Mechanical Engineering
The University of the West Indies, Mona 1998 — 1999
General Studies
Nashville Auto Diesel College Inc 1997 — 1998
General Automotive Technology
Marla Elizabeth Deans's Teleperformance Experience August 2013 - April 2014
Job at
Industry Outsourcing/Offshoring
Experience
Global Response August 2015 - Present
Teleperformance, USA April 2014 - August 2015
Teleperformance August 2013 - April 2014
Teleperformance August 2012 - August 2013
Durham School Services June 2011 - October 2011
Lamers Bus Lines October 2008 - June 2011
Milwaukee Sheriff's Department July 2007 - January 2008
Laidlaw Transit August 2002 - July 2004
Skills
Technical knowledge of..., Technical knowledge of..., Customer Satisfaction, Recruiting, Training, BPO, Customer Service
Education
Miami Dade College 2014 — 2016
Palm Beach Community College 2014 — 2015
Registered Nursing/Registered Nurse
Marquette University 2009 — 2011
Psychology, 3.0
Global Response August 2015 - Present
Teleperformance, USA April 2014 - August 2015
Teleperformance August 2013 - April 2014
Teleperformance August 2012 - August 2013
Durham School Services June 2011 - October 2011
Lamers Bus Lines October 2008 - June 2011
Milwaukee Sheriff's Department July 2007 - January 2008
Laidlaw Transit August 2002 - July 2004
Skills
Technical knowledge of..., Technical knowledge of..., Customer Satisfaction, Recruiting, Training, BPO, Customer Service
Education
Miami Dade College 2014 — 2016
Palm Beach Community College 2014 — 2015
Registered Nursing/Registered Nurse
Marquette University 2009 — 2011
Psychology, 3.0
Roberto Zelaya's Teleperformance Experience January 2005 - June 2009
Job special projects manager at Stream Global Services
Industry Telecommunications
Experience
Stream Global Services August 2013 - Present
Teleperformance January 2005 - June 2009
Education
Los Angeles City College 1994 — 1996
aa marketing
Stream Global Services August 2013 - Present
Teleperformance January 2005 - June 2009
Education
Los Angeles City College 1994 — 1996
aa marketing
Iris Campbell's Teleperformance Experience May 2013 - August 2013
Job Private Tutor at Private Tutor
Industry Medical Practice
Experience
Davita Dialysis September 2014 - Present
Private Tutor January 2011 - Present
Touro Infirmary September 2013 - June 2014
Teleperformance May 2013 - August 2013
City of Houston May 2008 - August 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Louisiana State University Health Sciences Center 2011 — 2014
Bachelor’s Degree, Registered Nursing/Registered Nurse
Louisiana State University
BSN, Pre-Nursing Studies
Davita Dialysis September 2014 - Present
Private Tutor January 2011 - Present
Touro Infirmary September 2013 - June 2014
Teleperformance May 2013 - August 2013
City of Houston May 2008 - August 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Louisiana State University Health Sciences Center 2011 — 2014
Bachelor’s Degree, Registered Nursing/Registered Nurse
Louisiana State University
BSN, Pre-Nursing Studies
Ryan Stover's Teleperformance Experience October 2007 - March 2008
Job Business Systems and Testing Analyst at AmTrust Financial
Industry Information Technology and Services
Experience
AmTrust North America April 2015 - Present
The Goodyear Tire & Rubber Company September 2014 - April 2015
Insight Technology Solutions April 2014 - August 2014
DFAS April 2014 - August 2014
US Army October 2009 - October 2011
1 EDI Source, Inc. August 2008 - September 2009
Teleperformance October 2007 - March 2008
Circuit City October 2006 - January 2007
Best Buy March 2006 - August 2006
Skills
Hardware Diagnostics, Software Installation, Data Migration, Microsoft Office, Windows 7, Active Directory, Information Security, Computer Network..., EDI, Active Top Secret..., Laptops
Education
National Institute of Technology
Associate of Applied Science, Computer Information Services
AmTrust North America April 2015 - Present
The Goodyear Tire & Rubber Company September 2014 - April 2015
Insight Technology Solutions April 2014 - August 2014
DFAS April 2014 - August 2014
US Army October 2009 - October 2011
1 EDI Source, Inc. August 2008 - September 2009
Teleperformance October 2007 - March 2008
Circuit City October 2006 - January 2007
Best Buy March 2006 - August 2006
Skills
Hardware Diagnostics, Software Installation, Data Migration, Microsoft Office, Windows 7, Active Directory, Information Security, Computer Network..., EDI, Active Top Secret..., Laptops
Education
National Institute of Technology
Associate of Applied Science, Computer Information Services
Lashanta Green's Teleperformance Experience 2015 - 2015
Job Student at Mountain View College
Industry Entertainment
Experience
Teleperformance 2015 - 2015
Education
Mountain View College 2012 — 2017
Associate’s Degree, Theatre/Theater
Teleperformance 2015 - 2015
Education
Mountain View College 2012 — 2017
Associate’s Degree, Theatre/Theater
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento