Teleperformance Interactive
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Teleperformance Interactive Employees
Realogy Corporation June 2015 - Present
Billtrust April 2014 - June 2015
Title Resource Group December 2009 - April 2014
United States Air Force April 2004 - October 2012
Teleperformance Interactive September 2007 - December 2009
Skills
Disaster Recovery, Vendor Management, Business Analysis, Risk Management, Process Improvement, Program Management, Strategic Planning, Information Security..., Contract Negotiation, Contract Management, Network Security, Computer Security, Information Technology, Information Security, Computer Forensics, Intrusion Detection, Network Forensics, Information Systems, Department Budgeting, Criminal Investigations, Internal Investigations, CISSP, Counterterrorism, Counterintelligence, Corporate Fraud, Legal Hold, eDiscovery, Web Filtering, SEIM, Mobile Device Security, Security, Vulnerability Management, Vulnerability Assessment, IT Strategy, Business Continuity
Education
Cornell University - Johnson Graduate School of Management 2012 — 2014
Master of Business Administration (MBA)
Bellevue University 2009 — 2011
Bachelor's, System and Network Administration
Teleperformance Interactive 2005 - Present
Ignite (powered by Stream Energy) February 2012 - Present
ICT Group April 2000 - January 2005
Harte-Hanks Direct Marketing 1997 - 2001
Skills
Direct Marketing, Advertising, Telemarketing, Customer Retention, Customer Satisfaction, Existing Clients, Credit Cards, Account Management, Leadership, CRM, Customer Experience, Entrepreneurship, Customer Acquisition, Contact Centers, Team Management, Marketing, Direct Sales, Team Leadership, Selling, Team Building, Social Networking, Marketing Communications, Business Development, Sales, Call Centers, Management
Education
Connecticut School of Broadcasting 2015 — 2015
Certificate of Completion, Radio and Television Broadcasting/Technology/Technician
West Chester University of Pennsylvania 1992 — 1996
Bachelor of Arts, English and American Literature
Bucks County Community College 1989 — 1992
Associate of Arts, Communications/Journalism
Pennsbury High School 1985 — 1989
Diploma, General Studies
North Penn United Way August 2009 - April 2011
North Penn United Way August 2009 - April 2011
North Penn United Way, AmeriCorps VISTA August 2008 - July 2009
Teleperformance Interactive February 2007 - May 2008
Arista Marketing, Inc March 2005 - February 2007
Primerica May 2000 - August 2004
Skills
Volunteer Management, Program Management, Training, Non-profits
Education
Chestnut Hill College- Masters Program 2010 — 2012
MS, Administration of Human Services
Chestnut Hill College 1984 — 2008
BS, Sociology
Techstar Partners, LLC January 2008 - Present
Teleperformance Interactive January 2004 - April 2008
Voice FX 1996 - 2004
Campus DIrect Services 1996 - 2004
Perlberger Law Associates, LLC 1990 - 1995
Blank Rome LLP 1988 - 1990
Skills
Books, Publishing, Fiction, Fiction Writing, Published Author, Corporate Law, Start-up Ventures, Entrepreneur, Business Operations &..., International Business, Technology Companies, Rare Book Collecting, Mentoring, Novels, Journalism, Content Development, Leadership, Book Reviews, Management, Public Speaking, Litigation, Entrepreneurship, CRM, Start-ups, Social Networking, Mergers & Acquisitions, Strategic Partnerships, Strategy, Outsourcing, Selling, E-commerce, Venture Capital, Online Publishing, Sales, Strategic Planning
Education
University of Pennsylvania Law School 1984 — 1988
Juris Doctor, Law
Stack Exchange June 2013 - Present
Stack Exchange October 2011 - May 2013
Teleperformance September 2009 - October 2011
Teleperformance September 2008 - September 2009
Teleperformance Interactive December 2006 - September 2008
Bridgelogix July 2006 - November 2006
RealTime Technologies, Inc. November 2001 - July 2006
Skills
Linux, Windows Server, Active Directory, Operating Systems, Servers, Unix, Microsoft SQL Server, Solaris, Windows, System Administration, Microsoft Exchange, Network Administration, Networking, Perl, Disaster Recovery, Programming, DNS, VMware, .NET, Virtualization, C#, AIX, C++, Python, Telephony, Apache, Enterprise Architecture, IIS, Shell Scripting, MySQL, TCP/IP, SQL, Load Balancing, PHP, High Availability, VoIP, Ubuntu, Java, IT Management, Information Technology
Education
Bloomsburg University of Pennsylvania 2000 — 2001
Teleperformance October 2011 - Present
Teleperformance USA August 2010 - October 2011
Teleperformance Interactive September 2004 - August 2010
Telerx (Merck Business Unit) 2001 - 2004
EMS March 1998 - June 2001
Tata Infotech Limited (now Tata Consultancy Services) October 1993 - February 1998
Aptech 1992 - 1993
Skills
Call Center, CTI, IVR, Genesys, Nuance, Software Development, Team Building, Cloud Computing, Customer Experience, Vendor Management, Team Leadership, Contact Centre, Integration, Program Management, Solution Selling, Business Solutions, CRM, Telecommunications, SaaS, Cross-functional Team..., Microsoft SQL Server, Pre-sales, Telephony, Leadership, Solution Architecture, VXML, Speech Technology, RightNow, Contact Centers, Call Centers, Business Process, Business Analysis, Process Improvement, Service Delivery, Outsourcing, Business Intelligence, Enterprise Software, Professional Services, IT Management, Workforce Management, Offshoring, Team Management, BPO, Business Process..., IT Strategy, Call Center Development, Avaya, Product Management, Data Center, IT Service Management
Education
Drexel University - College of Business and Administration 2012 — 2014
Master of Business Administration (MBA), Executive MBA
University of Mumbai 1988 — 1992
Bachelor Engineering, Electronics Engineering
Teleperformance October 2012 - Present
CrowdFlower, Inc. November 2011 - March 2012
Teleperformance March 2009 - December 2011
Teleperformance Interactive March 2009 - September 2011
Fiddletown Preservation Society 2006 - 2010
Voxify Inc. July 2005 - April 2008
Blue Pumpkin Software December 2002 - January 2005
AVAYA 2001 - 2002
Quintus 1997 - 2001
Auspex Systems 1996 - 1997
Skills
SaaS, Enterprise Software, Solution Selling, Strategic Partnerships, Start-ups, Product Management, Cloud Computing, Professional Services, Salesforce.com, Lead Generation, Call Center, New Business Development, Channel, Direct Sales, CRM, Business Development, Sales Management, Account Management, Business Strategy, Sales Process, Call Centers, E-commerce, Leadership, Management, Telecommunications, Selling, Strategy, Cross-functional Team..., Enterprise Solution..., Mobile Devices, Program Management, Sales, Marketing, Executive Management, Outsourcing, Strategic Planning, Multi-channel Marketing, Channel Partners, Customer Experience, Analytics, Product Marketing, Sales Operations, Contact Centers, P&L Management, International Business, Competitive Analysis, Managed Services, Business Alliances, International Sales, Vendor Management
Education
Imperial College London 1976 — 1977
M.Sc, Management Science
Imperial College London 1973 — 1976
B.Sc (Eng), Mining Engineering
Dartford Grammar School
Madlyn & Leonard Abramson Center for Jewish Life March 2011 - Present
Madlyn & Leonard Abramson Center for Jewish Life March 2007 - March 2011
Teleperformance Interactive September 2001 - March 2007
Skills
Compensation & Benefits..., Recruiting, Metrics, Employee Wellness..., Workers Compensation, Employee Benefits, Performance Management, Defined Contribution..., Training, Talent Acquisition, Personnel Management, Onboarding, Human Resources
Education
Villanova University 2005 — 2007
MS, Human Resource Development
Radford University 1996 — 2000
BS, Theatre
Teleperformance Interactive 2003 - Present
QVC 1996 - 2002
Feldman & Associates (Sub of D'Arcy, Masius, Benton & Bowles) 1993 - 1996
EROX Corporation 1992 - 1993
Regal Group (Formerly Synchronal) 1989 - 1992
MacMillan Book Clubs, Inc 1987 - 1989
Chase Manhattan Bank 1986 - 1987
Manufacturers Hanover Trust 1983 - 1985
Manufacturers Hanover Trust 1981 - 1982
Skills
Lead Generation, Direct Marketing, Strategic Partnerships, Telemarketing, Customer Acquisition, End to End Campaign..., Creative Direction, Fulfillment Management, Media, Direct Response..., Marketing Strategy, Direct Mail, Business Development, Account Management, Integrated Marketing, Digital Marketing, CRM, Email Marketing, Advertising, Product Management, Marketing, Multi-channel Marketing, Sales, Entrepreneurship, Media Buying, Database Marketing, Strategic Planning, Television, Affiliate Marketing, Media Planning, PPC, Online Advertising
Education
New York University 1985 — 1986
Diploma Program, Direct Marketing
New York University 1977 — 1981
Bachelor of Arts (B.A.), Political Science & History
Elzufon Austin Tarlov & Mondell, P.A. May 2012 - Present
The Office of the Child Advocate December 2010 - Present
Law Offices of Joseph J. Rhoades December 2009 - April 2012
Alva & Associates February 2008 - August 2008
Office of the Attorney General, Washington D.C. June 2007 - August 2007
Teleperformance Interactive July 2002 - August 2006
ATX Communications October 1999 - June 2002
Cannondale Associates August 1998 - August 1999
Skills
Legal Writing, Negotiation, Program Management, Marketing, Legal Research, Litigation
Education
Widener University School of Law 2006 — 2009
Doctor of Law (JD)
Colgate University 1994 — 1998
B.A., Mathematics
Teleperformance Interactive October 2011 - Present
Mary Kay Inc. March 2010 - Present
Icon Identity Solutions June 2010 - October 2011
Sykes July 2009 - June 2010
Skills
Account Management, Customer Service, Customer Satisfaction, CRM, Project Management, Sales, Microsoft Office, Team Leadership, Lead Generation, Call Center, Team Building, Process Improvement, New Business Development, Operations Management, Microsoft Excel
Education
Towson University 2005 — 2009
Bachelor of Science, Business Administration, concentration marketing
HCS August 2014 - Present
Columbus Hospital LTACH June 2011 - July 2014
UMDNJ June 2009 - August 2009
Teleperformance Interactive March 2008 - April 2009
IBSD April 2006 - October 2007
Skills
VB.NET, SQL, Microsoft SQL Server, Access, Data Mining, SAS, Data Analysis, Databases, Matlab, C#, XML, ASP.NET, UML, SSRS, MySQL, HTML, Oracle, Data Warehousing, Database Design, Data Modeling, Business Analysis, SSIS
Education
UMDNJ 2009 — 2011
Master's degree, Biomedical Informatics
University of Medicine and Dentistry of New Jersey -New Jersey Medical School 2009 — 2011
Master's degree, Biomedical Informatics
UST Global October 2014 - Present
UST Global July 2012 - September 2014
Prometric Inc August 2007 - July 2012
Quintegra Solutions March 2007 - July 2007
Teleperformance Interactive October 2006 - February 2007
Quintegra Solutions March 2004 - September 2006
Silverline Technologies 2001 - 2004
Skills
Microsoft SQL Server, SDLC, TFS, Agile Methodologies, SQL, .NET, T-SQL, SSIS, XML, Web Services, SSRS, WCF, Software Development, Requirements Analysis, Visio, ASP.NET, Visual Studio, C#, SOA, PL/SQL, Scrum, Database Design, Software Engineering
Education
National Institute of Information Technology 1992 — 1995
Advanced Diploma in System Management, Computer Software Engineering
University of Madras 1991 — 1994
Bachelor of Science (B.Sc.), Physics