Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
JT3 May 2012 - Present
Teleperformance USA May 2009 - May 2012
Snake River Case and Mill January 2008 - May 2009
Skills
Labview, Test Equipment, Troubleshooting, Oscilloscope, Electronics, Soldering, Visual Basic, Amplifiers, Analog Circuit Design, Analog Signal Processing, Antennas, Assembly Language, Automation, Block Diagrams, Calibration, Circuit Board Design, Consulting, Digital Circuit Design, Digital Signal..., Electrical Engineering, Fiber Optics, Frequency Analysis, Frequency Synthesizers, Measurement Systems, Microcontrollers, Microprocessors, Microsoft Office 2007, MPLAB IDE, NI LabVIEW, OrCAD Capture CIS, OrCAD Layout Plus, Power Supplies, Problem Solving, Radar, Research and Development, RF Engineering, Smith Chart, Software Installation, Spectrum Analyzer, Systems Engineering, System Testing, Teamwork, Technical Writing, Test Automation, Transmission Lines, Hydraulic Maintenance..., Digital Electronics, Circuit Analysis, Microsoft Office, LabVIEW
Education
Arizona State University 2015 — 2020
Electrical Engineering (BSE), Electrical and Electronics Engineering, 3.69
Georgia Institute of Technology 2015 — 2015
Certificate
Massachusetts Institute of Technology 2014 — 2014
College of Southern Nevada 2012 — 2013
4.0
Idaho State University 2009 — 2012
Associate of Applied Science, Robotics and Communications Systems Engineering Technology, 3.6
Tooele High School 1999 — 2003
High School Diploma
Teleperformance, USA August 2015 - Present
Independent Insurance Agency October 2008 - November 2014
Avelo Mortgage LLC January 2007 - August 2008
Accor North America 2006 - 2006
Dallas County Office of the Public Defender 2006 - 2006
Herb Mart Inc. 2005 - 2006
Cafe Express 2000 - 2001
Sewell Automotive Companies 2000 - 2000
Deer Valley Guest Ranch May 1998 - August 1998
SMU Cox School of Business 1997 - 1998
Skills
Investments, Insurance, Finance, Risk Management, Asset Management, Public Speaking, Strategic Financial..., Strategic Planning, Financial Analysis, Life Insurance, Portfolio Management, Retirement Planning, Training, Employee Benefits, Retirement, Financial Planning, Customer Service, Sales, Administration, Due Diligence, Client Development, Client Education, Client Services, Sales Presentations, Office Administration, Back Office, Executive Support, Wealth Management, Records Management, Electronic Filing, Family Business, Family Office
Education
Austin College 2004 — 2007
Bachelor of Arts, History
Prairie Bible Institute 2001 — 2002
Biblical Interpretation, Hermeneutics, OT Poetry & Prophecy, Theology, Missions, The Reformation
Southern Methodist University 1997 — 1999
History
Highland Park High School 1993 — 1997
High School
Teleperformance September 2013 - Present
Teleperformance, USA May 2013 - September 2013
Teleperformance, USA January 2013 - May 2013
Odyssey Records August 2012 - December 2012
Gap Inc. May 2012 - August 2012
Regal Entertainment Group December 2006 - August 2009
Skills
Leadership, Microsoft Office, Customer Service, Microsoft Excel, Data Entry, Teamwork, PowerPoint
Education
Albany State University 2008 — 2012
B.A., Accounting mojor with minor in Criminal Justice
Coral Reef Senior High 2004 — 2008
High School Diploma, Business and Finance Academy
Georgia Power Company March 2011 - Present
SunTrust Bank September 2007 - August 2008
Teleperformance, USA October 2006 - August 2007
Skills
Customer Service, Banking, Microsoft Office, Human Resources, Teamwork, Accounting, Troubleshooting, Access, Call Centers, Process Improvement, Outlook, Analysis, Microsoft Excel
Education
Troy University 2012 — 2013
Masters, Human Resource Management
Albany State University 2005 — 2009
BS, Accounting
Harlow's Casino Resort February 2014 - Present
Washington County Opportunities August 2013 - Present
Trends Unlimited ATL October 2006 - Present
The Woodhouse Day Spa January 2013 - February 2014
McDonald's December 2009 - January 2013
Huddle House February 2009 - December 2009
Cathy Jean May 2005 - July 2008
Teleperformance, USA May 2005 - January 2007
Lithonia High School NJROTC August 2001 - May 2004
Razzle Dazzle May 2002 - December 2003
Skills
Leadership, Women Owned Business, Management, Time Management, Retail, Training, Sales, Small Business, Customer Service, Microsoft Office, Team Building, Business Strategy, Restaurants, Resorts, Quality Assurance, Sales Management, Direct Sales, Technical Support, Online Marketing, Promotions, Apparel, Mac, Windows XP Pro, Cisco Technologies, Merchandising, Office Administration, Bookkeeping, ServSafe, Teamwork, Analysis, Sales Operations, Coaching, Customer Satisfaction, Team Leadership, CRM, Microsoft Excel, Operations Management, Microsoft Word, Recruiting, Strategic Planning, Leadership Development, Employee Relations, Organizational..., Business Planning, Human Resources, Performance Management
Education
Albany State University 2004 — 2006
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Lithonia High School 2000 — 2004
High School Diploma w/ honors, College/University Preparatory and Advanced High School/Secondary Diploma Program
Delta State University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Self Employed October 2008 - Present
Jackson Hewitt Tax Service Inc. November 2013 - April 2014
United Way of America June 2010 - January 2011
Teleperformance, USA May 2009 - November 2009
Independent Contractor May 2004 - November 2007
Skills
Microsoft Office, Customer Service, Direct Sales, Communication, Soft Skills, Issue Resolution, Positive Personality, Creative Problem Solving
Education
ITT Technical Institute-Springfield 2012 — 2013
Excel Nurse Staffing Services March 2000 - Present
Beloved Nursing Services January 2000 - Present
Columbia Farms June 2011 - December 2012
Urban Knowledge Bookstore September 2010 - May 2011
Teleperformance USA November 2006 - June 2009
Blue Cross Blue Shield February 2004 - April 2006
The Sunshine House CDC August 2000 - May 2004
G. Weber Bryan Psych Hosp March 1999 - February 2001
Childtime Daycare Center May 1998 - February 1999
Skills
Healthcare, Mental Health, Software Documentation, Medicare, Customer Service, Nursing, Vital Signs, Troubleshooting, Teaching, Sales, Microsoft Word, Outlook, Microsoft Office, Hospitals, Windows, English, Data Entry, Medical Terminology, Cpr Certified, HIPAA, BLS, Patient Safety, Teamwork, Medicine, Administrative..., EMR, Medical Records, CPR Certified
Education
Virginia College-Columbia 2014 — 2016
Associate's degree, Medical/Clinical Assistant
Midlands Technical College 2006 — 2008
Certificate, Nursing
Southwestern Homecare &Medical Services February 2012 - Present
Keystone Foods 2009 - 2011
Teleperformance, USA October 2008 - August 2009
Skills
Food Safety, Food Service, Food Manufacturing, BRC, Meat, Forklift Operator, Frozen Food, Food Processing, Poultry, Inventory Control, HACCP, Food Industry, Meat Processing, Food Science, Cooking, Inventory Management, SQF, Manufacturing, ISO 22000, Shipping
Education
Albany Technical College 2010 — 2010
GED, GED
Westover Comprehensive High School
Dougherty County Board of Commissioners April 2013 - Present
Teleperformance, USA July 2012 - November 2012
E & I Helping Hands, PCH August 2011 - July 2012
Sears, Roebuck and Co. April 2007 - July 2011
Skills
Benefits Administration, Human Resources, Employee Relations, Customer Service, Employee Wellness..., Microsoft Office, Training, Microsoft Excel, Leadership, Recruiting, Management, Performance Management, Microsoft Word, Communication, Group Work, PowerPoint
Education
Albany State University 2010 — 2012
Master’s Degree, Public Administration
Albany State University 2006 — 2010
Bachelor’s Degree, Business Administration and Management, General
Teleperformance, USA May 2013 - Present
Teleperformance, USA January 2014 - May 2014
Midlands Health Center December 2012 - April 2013
Skills
HTML, Java, Windows 7, Windows Server, Time Management, Sales, Customer Service, Customer Retention, Microsoft Office, Strategic Planning, Public Speaking, Microsoft Excel, Social Networking, Social Media, Teamwork, Training, Microsoft Word, Team Building, Leadership, Coaching, Process Improvement, Telephone Skills, Leadership Development, PowerPoint, Outlook, Administration, New Business Development
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Bachelor of Technology (B.Tech.), Computer Software Engineering
Remington College-Columbia Campus 2010 — 2011
Medical Assistant, Phlebotomy, EKGs, Microbiology/Urinalysis
Richland One Middle College 2004 — 2008
High School Diploma, Computer Technology
Nationwide Biweekly Administration December 2008 - September 2012
Victorias Secret Direct May 2006 - April 2007
Teleperformance, USA July 2005 - February 2006
Skills
Technical Support, Access, Microsoft Excel, Sales, Microsoft Word, Recruiting, Microsoft Office, PowerPoint, Public Speaking, Team Leadership, Open Enrollment
Education
Miami Jacobs 2010 — 2011
Cosmetology/Cosmetologist, General
Southwestern College 2009 — 2010
Medical/Clinical Assistant
Phoebe Putney Health System August 2015 - Present
Teleperformance, USA January 2015 - July 2015
Georgia Southern University September 2014 - December 2014
Georgia Southern University January 2012 - December 2014
Georgia Southern University May 2014 - August 2014
Georgia Southern University August 2011 - March 2013
Georgia Southern University May 2011 - December 2011
Skills
Database Design, Visio, Data Analysis, Data Modeling, Business Intelligence, Access, Reporting & Analysis, Systems Analysis, Student Affairs, Database Administration, Integration, Project Planning, Technical Writing, Customer Service, Microsoft Excel, Pivot Tables, OLAP, Microsoft Office, Public Speaking, HTML, Microsoft Word, PowerPoint, Leadership, Teamwork, Time Management, Social Media
Education
Albany Technical College 2015 — 2016
Associate’s Degree, Computer Systems Networking and Telecommunications
Georgia Southern University 2009 — 2014
Bachelor's Degree, Information Technology
Albany State University During the four years I attended Albany State University, I learned how to program using java. I learned about databases, operating systems. I got knowledge on networking, and different algorithms. I learned how to program using java and also in visual basics. We also created our own app for an Iphone and programmed over 30 different programs for different uses.CEO/ ManagerBJ Fine FoodOctober 2012 - Present
Albany State University September 2011 - December 2011
Teleperformance, USA February 2004 - September 2007
Skills
Programming, Research, Linux, Microsoft Office, HTML, Data Analysis, PowerPoint, Microsoft Excel, Statistics, Public Speaking, Microsoft Word, C++, Visual Basic, SAS, Higher Education, Management, Work Ethic, Matlab, Analysis, Customer Service, System Administration, Java
Education
Albany State University 2009 — 2012
Bachelor of Science (B.S.), Computer Science
Darton College 2002 — 2005
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
InterContinental Hotels Group September 2012 - Present
ARS/Rescue Rooter July 2011 - April 2012
Teleperformance USA February 2010 - February 2011
Cartow January 2003 - November 2009
Alorica Magna September 2005 - January 2006
Skills
Windows 7, Microsoft Office, Adobe, ISIS, Call Centers, Time Management, Customer Service, Invoicing, Sales, Technical Support, Accounting, Lotus Notes, Telephone Skills, Access, Customer Satisfaction, OS X, Data Entry, Adobe Acrobat, Mac
Education
Eagle Gate College-Salt Lake City 2001 — 2003
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
US Army November 2013 - Present
Marriott Hotels & Resorts February 2013 - May 2013
Heyman Talent Agency April 2011 - November 2012
Country Inn & Suites Fairborn, OH April 2011 - June 2012
Teleperformance, USA April 2010 - March 2011
Home & Garden/Class VI October 2009 - April 2010
Country Inn & Suites By Carlson October 2008 - August 2009
Skills
Modeling, Social Networking, Facebook, Social Media, On-camera Talent, Entertainment, Video, Customer Satisfaction, Film, Time Management, Travel Planning, Leisure Travel, Travel, Travel Arrangements, Adventure Travel, Serving Others, Waitressing, Hospitality, Food & Beverage, Customer Service, Microsoft Office
Education
Bradford School 2008 — 2009
Associate's degree, Travel/Hospitality
American Military University
Bachelor of Applied Science (BASc), Cyber Security
Teleperformance, USA November 2013 - February 2014
The Limited February 2012 - May 2012
Marine Corps Logistic Base June 2009 - July 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Time Management, Research, Public Speaking, Retail, Event Planning, HTML, Windows, Facebook, Inventory Management, Outlook, Merchandising, Social Networking, Social Media Marketing
Education
Albany Technical College 2014 — 2015
technical diploma, Surgical Technology/Technologist
Arise Virtual Solutions Inc. June 2015 - Present
National Agents Alliance Corporate July 2014 - Present
US Health Advisors March 2014 - October 2014
Labor Ready August 2011 - August 2013
Monisat Associates Inc. January 2009 - May 2011
Teleperformance, USA June 2008 - May 2009
Wal Mart Stores October 2007 - April 2008
US Navy October 2001 - May 2006
Skills
Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Marketing, Merchandising, Retail, Apparel, Fashion Design, Fashion, Email Marketing, Facebook, Social Media Marketing, Marketing Strategy, Air Compressors, Customer Service
Education
American InterContinental University 2015 — 2017
Bachelor’s Degree, Information Technology
Ashford University 2013 — 2014
Bachelor’s Degree, Health Informatics/ Info Management, B
Computer Education Institute 2000 — 2001
A+ Certification, PC Repair/Networking
Crenshaw H.S. 1996 — 1999
Richard E. Stephenson II Construction Management November 2014 - Present
CVS Pharmacy September 2013 - November 2014
Rite Aid Pharmacy January 2013 - September 2013
Medic Compounding Pharmacy March 2012 - December 2012
CVS Pharmacy March 2011 - December 2011
Teleperformance, USA August 2010 - March 2011
Goodwill Industries August 2009 - August 2010
Skills
Pharmaceutical Industry, Healthcare, Data Entry, Access, Inventory Management, Microsoft Word, Outlook, PowerPoint, Time Management, Customer Service, HIPAA, Peachtree, Microsoft Excel, QuickBooks, Microsoft Office, Invoicing, Inventory Control, Critical Thinking, Telephone Skills, Pharmacy, Pharmacy Automation, Medicare Part D, Team-oriented, Process Improvement, Teamwork, Analytical Skills, Retail, Forecasting, Training, Medical Terminology, Accounting, Budgets, Finance, Payroll, Financial Accounting, Financial Reporting
Education
University of Phoenix 2014 — 2016
Master's degree, Accounting
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Accounting
Ayers Career College 2006 — 2007
Certificate, Certified Pharmacy Technician
RGIS December 2012 - Present
Teleperformance USA May 2009 - December 2012
Skills
Training, Customer Service, Microsoft Office, Microsoft Word, Inventory Control, Typing, Ten Key, Data Entry, Inventory, Cashiering, Telephone Skills, Filing, Cash Register, Clerical Skills, Fax, Administrative..., Accounts Receivable, Spreadsheets, Communication Skills, Time Management, Microsoft Excel, PowerPoint, Retail, Teamwork, Administrative..., Communication, Organization Skills, Photoshop, Creating promotional..., Event Planning
Education
American InterContinental University 2013 — 2015
Bachelor's degree, Criminal Justice/Case Management, 3.64 Current GPA
Kaplan University Online 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Verizon Wireless (Worldwide Wireless) July 2014 - Present
Teleperformance, USA March 2011 - September 2014
Utomi for President Volunteer Force 2011 2011 - 2011
Inspire Africa February 2009 - October 2010
D Nigeria Limited February 2008 - September 2010
Skills
Microsoft Office, MIS, Internet, Public Speaking, Team Leadership, Conference Coordination, Strategic Leadership, Written & Oral..., Operations Management, Leadership, Management, Networking, Project Management
Education
Columbus State Community College 2013 — 2015
Associate of Arts (AA), Sociology
Igbinedion University, Okada 2002 — 2006
Bachelor of Science (BS), Computer Science & Information Technology
Queens College Nigeria 1995 — 2001
Bachelor's degree, Computer/Information Technology Administration and Management
American Homecare Equipment Inc. September 2015 - Present
Michael Aaron Staffing December 2014 - March 2015
Invitation Homes March 2014 - November 2014
3A Allied Insurance Corp September 2012 - November 2013
all about insurance 2013 - 2013
Teleperformance, USA 2008 - 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Editing, C, Java, Negotiation, Accounting, Strategic Planning, Administrative..., Event Management, Social Networking, Public Relations, Teamwork, Event Planning, Social Media, Marketing, Data Entry, Team Building, Time Management, Call Centers, Leadership, Customer Satisfaction, Team Leadership, Insurance, Training, Management, Coaching
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Psychology
Medvance Institute-Miami 2004 — 2005
Diploma, Medical/Clinical Assistant
Teleperformance, USA December 2014 - Present
Convergys August 2013 - December 2013
Amway April 2013 - October 2013
SourceHOV May 2008 - September 2012
Skinworks March 2010 - November 2010
Skills
Customer Service, Spanish, Computer Proficiency, Beauty, Facials, Brazilian Waxing, Waxing, Body Care, Lashes, Manicures, Pedicures, Client/server, Beauty Industry, Health & Safety Advice
Education
Skinworks School of Advanced Skincare 2010 — 2010
Technical Diploma, Master Aesthetician/Esthetician
Salt Lake Community College 2007 — 2009
Bachelor of Arts (B.A.), General Studies
Taylorsville High School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Proper Manors / Proper Education March 2012 - Present
Internal Revenue Service July 2011 - Present
Internal Revenue Service January 2011 - July 2011
Internal Revenue Service January 2009 - January 2011
State of Utah - Department of Workforce Services August 2007 - January 2009
Teleperformance May 2007 - August 2008
CSK Auto May 2006 - February 2007
America Online (AOL, LLC) May 2005 - May 2006
TaxWorks November 2004 - April 2005
Teleperformance, USA June 2004 - November 2004
Skills
Access, Federal Government, SharePoint, Program Management, Project Management, System Administration, Government, Analysis, Information Assurance, Policy, Software Documentation, Security, Governance, Integration, Information Technology, IT Management, Requirements Analysis, Troubleshooting, Disaster Recovery, ITIL, Management, Visio, Security Clearance, Networking, Leadership, Enterprise Architecture, IT Operations, Active Directory, System Deployment, Testing, Databases, Training, VPN
Education
American InterContinental University 2010 — 2010
Master's degree, IT Program Management, 3.2
American InterContinental University 2008 — 2009
Bachelor's degree, Business Administration and Management, General, 3.9
American InterContinental University 2006 — 2007
Associate of Arts (AA), Business Administration and Management, General, 3.7
Scioto Golf and Country Club June 2012 - April 2013
Teleperformance, USA September 2012 - March 2013
Westwood Law May 2003 - October 2003
National Security Council September 2002 - January 2003
Local Government Unit June 1996 - August 2002
Skills
Customer Service, Project Execution, Strategic Leadership, Legal Documentation, Legal Research, Legislative Research, Project Management, Microsoft Word, Call Centers, Time Management, PowerPoint, Government, Documentations, Microsoft Office, Training
Education
Manuel L. Quezon University 2001 — 2008
Juris Doctorate
West Visayas State University 1994 — 1997
Bachelor of Arts, Political Science
Teleperformance, USA January 2015 - Present
Teleperformance, USA July 2013 - December 2014
Teleperformance, USA April 2013 - June 2013
Teleperformance, USA July 2012 - March 2013
The Results Companies April 2011 - July 2012
SmartBox USA August 2009 - December 2010
StarTek August 2008 - April 2009
Afni December 2003 - February 2008
Skills
Management Development, Outsourcing, Call Center, Workforce Management, Operations Management, P&L Management, Profitability..., Coaching, Emotional Intelligence, Organizational..., Team Management, Inbound Marketing, Human Resources, Organizational..., Leadership, Talent Management, Business Development, Leadership Development, BPO, Customer Satisfaction, Training, Management, Contact Centers, CO-PA, Employee Engagement, CRM, Recruiting, Vendor Management, Performance Management, Forecasting, Process Improvement, Telecommunications, Call Centers, Call Center Development, Budgets, IEX, Telemarketing, Team Building, Quality Assurance, Team Leadership, Business Process..., Sales Operations, Contact Center..., Strategy, Customer Retention, Customer Experience, Customer Service, Sales, Employee Training, Change Management
Education
Ashford University 2007 — 2008
Bachelor's degree, Organizational Management
New Kent High 1985 — 1989
High School, Business Administration and Management, General
New York Life Insurance Company May 2013 - Present
Teleperformance, USA May 2012 - May 2013
Alorica April 2009 - April 2010
Skills
Proficient in Microsoft...
Education
Miami Northwestern Senior High School 2001 — 2005
High School Diploma, General Studies, 3.7
Brown Mackie College-Miami 2013 — 2015
Associate of Science (AS), Business Administration and Management, General, 3.4
International Public Charity Organization, INC January 2013 - Present
SKUNK Bro. Clothing October 2012 - Present
Old Navy November 2012 - January 2013
District Attorney's Office January 2012 - May 2012
Kohl’s August 2011 - December 2011
Hamilton Relay Telecommunication January 2011 - May 2011
Walgreens Pharmacy February 2010 - February 2011
Teleperformance USA February 2009 - July 2009
Skills
Time Management, CRM, Marketing, Customer Service, Sales, Project Management, Call Centers, Photography, Finance, Courts, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Outlook, Leadership, Retail, Public Speaking, Event Planning
Education
Albany State University 2012 — 2013
Masters, Criminal Justice
Albany State University 2008 — 2012
Bachelors, Criminal Justice
Dougherty Comprehensive High School 2004 — 2008
College Prepatory
SproutLoud Media Networks April 2015 - Present
Impromptu Teleprompting March 2012 - Present
OMG National March 2010 - April 2012
Teleperformance, USA October 2009 - November 2010
Skills
Final Cut Pro, Broadcast, Public Relations, Video, Copywriting, Video Production, Videography, Video Editing, Film, Post Production, Radio, Facebook, Voice Over, Producing, Editing, Multimedia, Entertainment, Camera, New Media, Journalism, Digital Media, Copy Editing, Social Media Marketing
Education
University of Florida 2005 — 2009
B.A., Telecommunication
Art Institute of Fort Lauderdale
NCR Corporation January 2014 - April 2015
CenturyLink January 2013 - July 2013
Lafayette Steel Erectors June 2011 - January 2013
Teleperformance, USA August 2009 - June 2011
Florida Marine Transport September 2006 - July 2009
Deval Towing & Boat Service March 2006 - September 2006
DarkPhuse Network Solutions January 2005 - January 2006
Deliverance Telcom January 2004 - January 2005
Order Puller, Cardinal Health January 2002 - January 2004
EDS/Zero Chaos January 2002 - November 2002
Skills
Information Technology, Computer Hardware, Computer Hardware..., Computer Hardware..., Computer Network..., Operations Management, Software Installation, Technical Support, Management, windows 7, windows vista, windows xp, Microsoft Office, Microsoft Excel, Microsoft Word, microsoft outlook, Microsoft access, Microsoft SQL Server, PHP, HTML, Network Administration, Network Security, Network Installation, Network Infrastructure, Cisco Technologies, Intel, Windows 7, XP, Windows Vista, Active Directory, Networking, Call Centers, Outlook, Troubleshooting, Windows XP
Education
American InterContinental University 2011 — 2015
Bachelor of Information Technology, Information Technology
Grapevine high school 1994 — 1997
Diploma, General Studies
Georgia Department of Corrections August 2013 - Present
Academy Sports + Outdoors Warehouse September 2011 - September 2013
RGIS December 2009 - January 2012
Teleperformance, USA May 2009 - December 2009
Skills
E-commerce, Merchandising, Sales, Inventory Management, Microsoft Excel, Social Media, Photoshop, Inventory Control, Customer Service, Retail, Data Entry
Education
Albany State University 2007 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Teleperformance, USA May 2015 - Present
Commonwealth Physicians, Inc. September 2011 - May 2015
Medical Facilities of America February 2012 - August 2012
Medical Facilities of America October 2011 - January 2012
Lawyer's Staffing, Inc. February 2009 - October 2010
Sands Anderson PC May 2008 - September 2008
Cantor Stoneburner Ford Grana & Buckner August 2006 - May 2008
McGuireWoods LLP August 2001 - May 2005
Bricker & Herring 2000 - 2001
Skills
Office Administration, Legal Documents, Paralegals, Litigation Support, Medical Transcription, Mental Health Treatment, Security, Project Coordination, Operating Budgets, Direct Patient Care, EMR, Medical Records, Customer Service, Accounts Payable, Accounts Receivable, Document Preparation, Executive Support, Inventory Management, Employment Verifications, Expense Management, Travel Arrangements, Policy Writing, Employee Training, Adult CPR, First Aid, Administrative..., Filing, Telephone Skills, Electronic Filing, Wordperfect, Administrative...
Education
Averett University 2014 — 2016
Bachelor's Degree
Temple University 1996 — 1998
Henrico High School 1992 — 1996
Wal-Mart July 2012 - Present
Wal-Mart January 2012 - Present
Knights Inn January 2011 - Present
Maria-Joseph Nursing Home January 2010 - Present
Upshaw Healthcare January 2009 - Present
Teleperformance January 2011 - January 2012
Teleperformance, USA 2011 - 2012
Knights Inn March 2011 - October 2011
Skills
Customer Service, Data Entry, Call Center, Outlook, Customer Satisfaction, 10 Key, Technical Support, Microsoft Office 2007, Troubleshooting, Microsoft Office, Phone Skills, Computer Hardware, Administrative..., Filing, Lotus Notes
Education
American InterContinental University 2011 — 2012
Master of Business Administration (M.B.A.), Operations Management and Supervision
American InterContinental University 2010 — 2011
Bachelor of Business Administration (BBA), Project Management
American InterContinental University 2009 — 2010
Associates Degree - Criminal Justice, Business Administration
City of Albany July 2015 - Present
RDA Productions August 2003 - Present
Georgia Department of Human Resources March 2011 - June 2015
Department of Family and Children Services March 2011 - August 2011
Apollo Health Street December 2007 - May 2009
The Home Depot January 2007 - January 2008
TELEPERFORMANCE USA June 2005 - December 2006
Education
Darton College 2010 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Albany State University 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Computer Concepts, LLC March 2013 - Present
Laurel Business Institute January 2012 - Present
Highmark October 2012 - January 2013
Teleperformance, USA July 2004 - May 2010
Skills
Windows 7, Windows Server, Active Directory, Novell Server, Microsoft Office 2007, CompTIA A+ Certification, CompTIA Network+, Windows XP Pro, Technical Support
Education
Laurel Business Institute 2010 — 2012
Associate's degree, Network Administration and Security
Teleperformance, USA October 2012 - Present
Utah Army National Guard September 2000 - December 2012
Utah National Guard October 1996 - September 2000
Utah National Guard May 1991 - October 1996
Skills
Employee Relations, Recruiting, Performance Management, Microsoft Office, Human Resources, Change Management, Talent Management, Coaching, Organizational..., Microsoft Excel, Talent Acquisition, PowerPoint, Microsoft Word, Customer Service, Leadership Development, Employee Engagement, HRIS, HR Consulting, Strategic Planning, Employee Benefits, Training, Program Management, Leadership, Payroll, Management, Policy, Military, Onboarding, Personnel Management, Security Clearance, Administration, Conflict Resolution, Employee Training, Interviews, HR Policies, Workforce Planning
Education
American Public University System 2006 — 2012
Bachelor's degree, Human Resources Management and Services, Graduated with 3.78 and Honors
Techzilla Tech Support 2013 - 2013
Teleperformance, USA July 2012 - November 2012
PC Professor 2011 - 2012
Computer's Direct, Inc. February 2011 - October 2011
S & A Capital Partners, Inc. November 2008 - May 2011
Blegreen Corporation May 2007 - October 2008
Skills
CEH, Software Installation, Superior Computer Skills, Network Security, Databases, Computer Forensics, Active Directory, Servers, Network Administration, VMware, Windows Server, XP, Computer Repair, IIS, VPN, OS X, Information Technology, Computer Security, Windows 7, Software Development, Computer Hardware, Cisco Technologies, Switches, Microsoft Exchange, Routers, Laptops, Windows XP
Education
Western Governors University 2013 — 2017
Bachelor of Science (B.S.), Security, Undergraduate
PC Professor 2011 — 2012
Information Technology
American Intercontinental University 2008 — 2009
Bachelor's In Information Technology, Computer Forensics
American Intercontinental University 2007 — 2008
Assoicates - Business Administration, Information Systems
Hollywood Hills High School
Capital City Bank Group, Inc. August 2013 - Present
Teleperformance, USA August 2012 - April 2013
Albany State University August 2010 - May 2012
Education
Nova Southeastern University 2015 — 2016
Master of Business Administration (M.B.A.), Human Resource Management
Albany State University 2008 — 2012
Bachelor of Science (BS), Accounting
Teleperformance USA October 2010 - Present
Skills
Active Directory, DNS, CCNA, Microsoft Exchange, VPN, Network Administration, Routers, Cisco Technologies, Networking, Cisco IOS, WAN, Servers, Powershell, Troubleshooting, Routing, Switches, OSPF, TCP/IP, Routing Protocols, BGP, RIP, DHCP, VMware, EIGRP, LAN-WAN, Cisco Routers, Black Berry, Power Shell, RIP V2, Share Point, CIW Web Design...
Education
Western Governor University 2012 — 2015
Bachelor of Science (BS), Security Information Technology
ATI Career Training Center-Fort Lauderdale 2010 — 2011
Associate's degree, Information Technology
Experis September 2015 - Present
Teleperformance, USA January 2014 - Present
Innovative Software Solutions April 2013 - Present
Avocent November 2008 - February 2013
Emerson Network Power Avocent Divisio November 2008 - January 2013
OneNeck IT Services March 2006 - April 2008
Skills
Troubleshooting, Business Analysis, SharePoint, Project Management, Microsoft Office, Infrastructure..., Software Documentation, Customer Service, Program Management, Requirements Analysis, TCP/IP, ITIL, Change Management, Networking, Wireless Networking, SharePoint Server, SharePoint..., Windows 7, Windows XP, Windows Server, KVM Switches, Data Center, Cloud Computing, Virtualization, Hardware, VMware
Education
Anthem College-Phoenix 2005 — 2007
Bachelor of Science (BS), Computer/Information Technology Administration and Management
High Tech Institute 2002 — 2004
Associate of Science (A.S.), Computer networking
Teleperformance, USA March 2013 - Present
Education
Grantham University 2014 — 2016
Associate's degree, Law enforcement
Albany Technical College 2009 — 2012
diploma and ceritificate, Law enforcement and Business Administrative Technology
St. Joseph's Hospital and Medical Center December 2013 - Present
Democratic Committee of Bergen County June 2013 - August 2013
Sanford Bishop for Congress August 2012 - November 2012
Darton College/ Albany City Commission August 2011 - May 2012
Model African Union 2012 - 2012
Teleperformance, USA May 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Consulting, Access, Votebuilder, SPSS, Communication Skills, Presentations, Leadership
Education
Albany State University 2010 — 2012
Bachelor of Arts (B.A.), Political Science and International Relations, 3.86
Darton College 2006 — 2009
Associate of Science (A.S.), Political Science and Government
Heidelberg Distributing May 2014 - September 2014
Marathon Bell Stores August 2013 - May 2014
Teleperformance, USA August 2012 - September 2013
Allied Barton Security Services November 2008 - August 2012
Teleperformance, USA July 2007 - October 2007
Skills
•Strong analytical and..., General Office Skills, Security, Data Entry, Typing, Troubleshooting, •Software: Advanced..., •Excellent..., Windows 7, Computer Proficiency, Outlook, Customer Satisfaction, Telephone Skills, Call Centers, Customer Service, Computer Software, Computer Hardware, •Data Entry 7000 wpm..., •Typing 35-45 wpm 98%...
Education
Nationwide Beauty Academy 2007 — 2008
license, managing cosmetology
Milford Senior High School 1986 — 1990
Diploma, General Studies
Nationwide Biweekly Administration December 2013 - Present
Nationwide Biweekly Administration August 2013 - Present
AT&T November 2012 - Present
Teleperformance, USA July 2010 - April 2012
Skills
Customer Service, Public Speaking, Call Centers, Highly motivated..., Product Training, Team Management, Telecommunications, Relationship Marketing, B2B Marketing, Sales&Marketing, Finance, Highly Ambitious, Product Development, Market Analysis, Get the Job Done, Hardwork, Communicaitons, Great Leader, B2C, Competitive Marketing..., Efficent, Diligent, Financial Managment, Budget Forecasts, Relationship Management, Team Building, Building Relationships, Business Strategy, Management, Customer Retention, Networking, Advertising, Customer Satisfaction, Sales, Leadership, Training, Team Leadership, Time Management, Account Management, Sales Presentations, Hiring, Sales Management, Employee Training, Solution Selling, Interviews, Marketing Strategy, Direct Marketing, Wireless
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Specialization in Marketing
Wright State University
Organizational Leadership
N/A January 2012 - Present
Express Personnel November 2011 - January 2012
Teleperformance, USA November 2008 - July 2009
ACS April 2008 - November 2008
Alorica May 2007 - April 2008
SIS Consulting May 2006 - September 2006
NetDeposit January 2005 - February 2006
Utah Department of Health, Bureau of Medicaid Operations February 1999 - November 2005
solutions, inc March 1998 - August 1998
Cumulus Broadcasting March 1997 - March 1998
Skills
Data Analysis, Unix Administration, Conversant IVR, Writing, Technical Writing, Report Writing, Microsoft Operating..., Data Mining, Computer Maintenance, Computer Repair, Paradox, MMIS, Scriptbuilder, Script Express, Technical Training, Database Administration, Database Development, VAX/VMS, Microsoft Office, DOS, Database Analysis, Database Mining, Technical Support, Procedure Manual..., Databases
Education
University of North Texas 1988 — 1993
BA, English Composition and Language
Amarillo College 1985 — 1989
AAS, Computer Information Systems
Teleperformance, USA August 2015 - Present
Sykes October 2014 - August 2015
ACD Direct June 2015 - 2015
Carter's OshKosh B'gosh March 2014 - August 2014
Bed Bath & Beyond March 2013 - March 2014
Avon April 2013 - August 2013
Walmart February 2009 - April 2013
Skills
Data Entry, Customer Service, Telephone Skills, Administrative Support, Fax, Typing, Outlook, Administration, Word, Excel, Teamwork, Problem Solving, Customer Relations, Payroll Processing, Customer Satisfaction, Microsoft Excel, Microsoft Word, Warehousing, Computer Literate, Internet Research, Invoicing, Accounts Receivable, Payroll, Access, Lotus Notes, Front Office, Retail, warehouse, distribution, e-commerce, support lead, Restaurants, RF Scanners, Voice Over, Time Management, Training, citrix, order management, snapfinger, Sales
Education
Ashworth College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Gwinnett College-Lilburn 1992 — 1994
Associates, computer operations
Microsoft May 2015 - Present
Teleperformance, USA February 2014 - February 2015
Teleperformance, USA January 2013 - February 2014
Teleperformance, USA March 2012 - December 2012
Datamonitor June 2011 - December 2011
Freelance January 2003 - May 2011
Centrofin Management Inc July 2008 - August 2008
Demarest and Old Tappan High Schools July 2002 - September 2002
Skills
Windows, Teamwork, Microsoft Office, Customer Service, Team Leadership, Technical Support, SQL, Management, Active Directory, Training, SharePoint, Microsoft Exchange, Office 365, Windows 7
Education
American College of Greece 2006 — 2010
Bachelor of Science, Computer Information Systems and Management
Northeastern University 2004 — 2006
Bachelor of Science, Computer Science
Texas Veterans Commission December 2011 - Present
U.S. Army Reserve January 2011 - Present
Minnick Marketing + Media February 2011 - May 2011
KACU 89.7 FM, Abilene, Texas September 2010 - May 2011
U.S. Army May 2007 - May 2010
Abilene Christian University Undergraduate Research Festival2011 August 2006 - May 2007
Teleperformance USA November 2005 - August 2006
U.S January 1999 - January 2005
Hendrick Health System April 1999 - October 1999
114th Combat Support Hospital January 1992 - January 1998
Skills
Project Coordination, Research, Client Development, Media Relations, Customer Relations, Human Relations, Sales Management, Radio Broadcasting, Public Relations, Public Speaking, Desktop Publishing, Market Research, Database Management
Education
Abilene Christian University 2010 — 2011
B.A.S, Communication; Intercultural Communication; International Relations; International Political Economy
Kirkwood Community College 1996 — 1998
Associate of Arts, Public Relations
EMC September 2014 - Present
Freelance June 2012 - Present
Bluehost.com July 2013 - July 2014
Bluehost.com July 2012 - July 2013
Bluehost.com June 2011 - July 2012
Teleperformance USA May 2011 - June 2011
Teleperformance USA June 2009 - May 2011
Fiero Corporate Financial Services, Inc. January 2008 - June 2009
Times Securities February 2007 - December 2007
Aztec Tree Service, Inc August 2000 - March 2007
Skills
Linux System..., VIM, BASH, Perl, MySQL, HTML 5, System Administration, website hosting, Perl Automation, Information Technology, CSS3, JavaScript, Web Development, Social Networking, Online Marketing, Research, Marketing Strategy, Start-ups, Sales Operations, Public Speaking, SEO, Social Media Marketing, E-commerce, Team Building, Sales Process, Email Marketing, Project Management, Quantum Physics, Entrepreneurship, Sales Management, Organizational Learning, Organizational..., Online Advertising, Product Development, Spanish, Lead Generation, Crowdsourcing, Venture Capital, Corporate Development, Corporate Finance, Business Administration, Technology, Seed Capital, Italian, Marketing, Leadership, Sales, Social Media, Management, Business Development
Education
University of Phoenix 2011 — 2015
Doctor of Business Administration, Business, 3.62
University of Phoenix 2005 — 2010
MBA, Business Administration, 3.45
Arizona State University 1996 — 2002
Bachelor of Science, Communication, 3.18
Mesa Community College 1991 — 1996
Transfered to ASU, General, 3.86
Tek Systems June 2015 - Present
TEKsystems February 2015 - August 2015
TEKsystems June 2013 - August 2014
Streator Unlimited Inc June 2011 - July 2012
Fire Fast Solutions October 2003 - July 2012
Teleperformance USA August 2010 - June 2011
Clinton Community College August 2007 - December 2009
Rent-A-Center September 2005 - June 2006
DeVry University July 2002 - September 2003
Skills
Network Administration, Windows XP, Web Design, Teaching, Data Entry, Call Centers, HTML, Team Leadership, Customer Service, Instructional Design, Project Management, CSS, Coaching, Public Speaking, Microsoft Excel, JavaScript, Web Development, Testing, Troubleshooting, Microsoft Office, Windows, PHP, XML, Programming
Education
Ashford University 2010 — 2011
MOA, Organizational Development
Ashford University 2007 — 2009
MBA, Human Resources
DeVry University - Tinley Park 2001 — 2004
Science, Computer Information Sytems
South Suburban College 1997 — 1999
General Courses
Thornwood High School 1990 — 1994
Diploma, Computers/Radio TV
Teleperformance, USA July 2014 - Present
Macy's 2014 - Present
RGIS April 2013 - May 2014
Kohl's Department Stores August 2013 - December 2013
Skills
Customer Service, Retail, Inventory Control, Mathematics, Business Intelligence, Sales Process, Networking, Communication, Sales
Education
Albany State University 2012 — 2013
Business Administration and Management, General
Connors State College 2011 — 2012
General Studies
Teleperformance, USA June 2011 - Present
Skills
Routers, Network Administration
Education
ATI Career Training Center-Fort Lauderdale 2010 — 2011
Associate's degree, Network and System Administration/Administrator
Michaels Arts and Crafts June 2013 - September 2013
Teleperformance, USA January 2013 - April 2013
Pretzelmaker December 2006 - April 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Team Leadership, Teamwork, PowerPoint, Microsoft Word, Leadership, Telecommunications, Management, Time Management, Windows, Retail, Customer Satisfaction, Inventory Management, Call Centers
Education
American InterContinental University 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
American InterContinental University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
Teleperformance, USA December 2013 - February 2015
Verizon Wireless September 2008 - December 2013
Semon Machine Company October 2003 - April 2005
Unites States Air Force September 1999 - September 2003
Skills
Wireless, CDMA, Telecommunications, Quotas, LTE, Cellular Communications, Customer Retention, Direct Sales, 4G, Sales Operations, Mobile Devices, Mobile Technology
Education
American InterContinental University 2004 — 2006
Associate of Arts (A.A.), Information Technology
Windham Technical High School 1995 — 1999
highschool diploma, Automotive Engineering Technology/Technician
T-Mobile February 2013 - Present
Teleperformance, USA March 2009 - January 2013
Department of Juvenile Justice April 2008 - August 2008
Skills
Customer Service, Windows 7, Computer Hardware, Network Administration, Technical Support, Troubleshooting, XP, Active Directory, Wireless Networking, Networking, Help Desk Support, Windows Server, Software Installation, Printers, Microsoft Exchange, Routers, System Administration, Hardware
Education
ITT Technical Institute-Columbia 2011 — 2013
Associate's degree, Network and System Administration/Administrator
Allen University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AAVAG 2009 - Present
Silent Presence Gallery January 1995 - Present
U.S. Census Bureau -- Census Coverage Management April 2010 - August 2010
Teleperformance, USA May 2009 - December 2009
Wilberforce University August 2006 - May 2009
Skills
Visual Arts, Acrylic, Art, Teaching, Traditional Animation, Digital Art, Fine Art, Drawing, Sculpture, Painting, Oil Painting, Illustration, Graphic Design, Art Education, Contemporary Art
Education
Academy of Art University 2009 — 2014
The Ohio State University 1989 — 1993
BFA, Painting and Drawing
Dunbar High School
Dunbar High School
Dunbar High School
Teleperformance, USA January 2014 - December 2014
InfoCision Management Corporation February 2013 - June 2013
Phi Beta Lambda Professional Business Fraternity Theta Beta May 2011 - December 2012
Broadway Productions August 2010 - October 2012
Cupcakes by Tish July 2011 - May 2012
Gamma SIgma Sigma Epsilon Lambda May 2011 - December 2011
Alabama State University Alumni Relations September 2009 - December 2009
Skills
Press Releases, Media Relations, Public Relations, Social Media, Press Kits, Publicity, Event Planning, Event Management, Facebook, Public Speaking, Social Media Marketing, Blogging, Social Networking, Editing, News Writing, Microsoft Office, Creative Writing, Nonprofits, Advertising, Fundraising, Marketing Communications, Strategic Communications
Education
Alabama State University 2008 — 2012
MWRC April 2012 - Present
PPC Ent. February 2010 - Present
Teleperformance, USA September 2005 - April 2012
Education
AMA University 2000 — 2003
Bachelor's degree, Computer Science
Teleperformance USA February 2010 - June 2010
CiCi's Pizza August 2005 - December 2009
Education
Jack Britt High 2004 — 2008
Diploma, Culinary Arts, Graphical Design
Ashford University
Business ManagementLength
2008 - Daploma Jack Britt High School
Culinary Arts
U.S. Career Institute
Medical
Arrow Electronics, Inc. March 2014 - Present
Avnet August 2013 - March 2014
VXI Global Solutions, Inc April 2013 - May 2013
PEAK-IT / JPMorgan Chase June 2011 - March 2013
Microcenter / Act 1 January 2010 - March 2011
Teleperformance USA January 2009 - March 2009
Brown Mackie College September 2006 - August 2008
Extreme Networking Solutions May 2008 - June 2008
Skills
System Administration, Databases, XP, Windows Vista, Computer Repair, Technical Support, Networking, Programming, Microsoft Certified..., Hardware, OS X, Printers, Electronics, Microsoft Office, Help Desk Support, Laptops, Servers, Operating Systems, Windows, Windows 7, Teamwork, Troubleshooting, VMware, CompTIA, SharePoint, Linux, Microsoft Word, Computer Hardware, Microsoft Exchange, Software Documentation, Software Installation, HTML, Network Administration, Active Directory, Wireless Networking, SQL, Network Security, Access, Cisco Technologies, Windows Server, Microsoft Office 2007, HP, Customer Service, Antivirus, DHCP, DNS, Remote Desktop, Computer Maintenance, Group Policy, LAN-WAN
Education
Lincoln College of Technology - Columbus, OH 2011 — 2013
Associate of Computer Science, Computer Networking and Security
TechSkills - Columbus, OH 2009 — 2011
Certifications, Information Technology Systems Administrator
Brown Mackie College - North Canton, OH 2006 — 2008
Associate of Applied Business, Information Technology Systems Administrator
Canton City Schools Adult Community Education 2005 — 2006
Certification, Pharmacy Technician/Assistant, A
West Branch High School 1978 — 1982
High School, General Studies, 12
Teleperformance, USA September 2013 - Present
C.R. England November 2012 - March 2013
Cybernet Slash Support July 2010 - December 2010
Mozy October 2008 - March 2009
Navigator Business Solutions March 2008 - September 2008
Innovative Software Solutions November 2005 - March 2008
Weidmann Electrical Technology May 1996 - October 2005
Skills
Electricians, Testing, Transformer, Quality Assurance, SQL, Project Management, Technical Support, Network Administration, VB.NET, Process Improvement, Manufacturing, Access, Java, SAP, High Voltage, Energy, Product Development, Integration, Software Documentation, Troubleshooting, Project Planning, Team Leadership, Business Process..., ERP, Program Management, Visio, Business Intelligence, Supply Chain Management, Leadership, Customer Service
Education
Weber State University 2011 — 2011
Chemistry
California State University-Sacramento 1997 — 2000
Chemistry
American River College 1988 — 1992
General Studies
First Data Corporation October 2014 - Present
Verizon Wireless January 2010 - September 2014
Uniway Design Center & Showroom February 2007 - November 2009
Teleperformance, USA December 2005 - October 2007
Skills
Telecommunications, Mobile Devices, Networking, Leadership, Operating Systems, Consulting, Call Centers, Troubleshooting, Business Intelligence, Customer Experience, Technical Support, Customer Retention, Customer Service, Sales
Education
Bellevue University 2013 — 2014
Call Center Operations and Management, Business, Management, Marketing, and Related Support Services
Albany State University 2005 — 2009
Business Information Systems, Business
Peach County High School 2002 — 2005
College Prep
AT&T Global Services May 2013 - Present
Georgia Department of Family and Children Services July 2011 - January 2013
Teleperformance, USA May 2008 - March 2011
Skills
Customer Service, Microsoft Office, Technical Support, Troubleshooting, Networking
Education
Albany Technical College 2010 — 2011
CCNA Certification Program
Albany State University 2003 — 2008
BS in Computer Science with Emphasis in Business, Computer Science
Freelance September 2013 - Present
Boostability August 2012 - Present
Vans March 2012 - August 2012
Teleperformance, USA September 2010 - April 2012
Elite Security August 2010 - March 2012
Elite Security October 2009 - August 2010
Skills
SEO, Keyword Research, CRM, Online Marketing, Social Media Marketing, Google Adwords, Online Advertising, Google Analytics, Account Management, Management, Sales, Email Marketing, Customer Service, B2B, Customer Retention, Customer Acquisition, Marketing Strategy, Web Analytics, Marketing, Facebook, Online Reputation..., Customer Satisfaction, Direct Sales, Online Research, Employee Training, Teamwork, Product Management, Google Webmaster Tools, Small Business Online..., Blogging, Customer Service..., Google Docs, Google Maps, Door to Door, WordPress, Social Media, Microsoft Office, Manage Client..., Organic SEO, SEM, PPC, Lead Generation, Small Business Marketing, Retail Sales, Retail Marketing, Social Networking, Advertising, E-commerce, Digital Marketing, SEO Copywriting
Education
Taylor Andrews Academy of Hair Design 2009 — 2011
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Teleperformance, USA August 2014 - Present
Tabors of San Angelo June 2013 - September 2013
Zentner's Daughter July 2012 - June 2013
McAlister's October 2011 - October 2012
Dillards July 2006 - October 2011
Skills
Visual Merchandising, Merchandising, Retail, Retail Sales, Store Management, Customer Service, Cashiering, Inventory Management, Sales, Time Management, Fashion, Apparel, Microsoft Office, Event Planning, Customer Satisfaction, Microsoft Word, PowerPoint, Social Media, Assortment, Planograms, Cosmetics, Fragrance, Writing, Fiction Writing, Creative Writing, Public Relations, Kindness, Compassion, Integrity
Education
Angelo State University 2002 — 2008
Bachelor of Arts (BA), Communication and Media Studies
Systems Maintenance Services June 2014 - March 2015
Teleperformance USA February 2013 - June 2014
Days Inn July 2010 - January 2013
Royco Hotels July 2007 - July 2010
Savannah Suites June 2004 - July 2007
Skills
Hotels, Budget, Accounts Receivable, Accounting, Negotiation, Hotel Management, Hospitality Industry, Hospitality, Front Office, Hospitality Management, Rooms Division, Inventory Management, Customer Service, Sales, Customer Satisfaction, Microsoft Excel, Microsoft Office, Problem Solving, Budgets, Yield Management, Restaurants, Management, Food & Beverage, Lodging, Marketing Strategy, Hiring, Recruiting, Property Management..., Income Statement, Pre-opening, Catering, Guest Service Management, Training
Education
American InterContinental University 2010 — 2011
Bachelors in Information Technology, Information Technology "Networks"
Gordon College (GA) 2004 — 2007
Associate of Science, Health Information Management
Teleperformance, USA August 2014 - Present
Allied Barton July 2013 - July 2014
Local Community Colleges in Texas October 2008 - April 2013
Total Protection Services 2005 - 2013
Skills
Firearms, Enforcement, Patrol, Police, Criminal Justice, Criminal Investigations, Public Safety, Field Training, Tactics, Training, Security, Homeland Security, Investigation, Crime Prevention, Private Investigations, First Responder, Emergency Management, SWAT, Executive Protection, Rescue, Handgun, Security Operations, Crisis Management, NIMS, Security Training, Weapons, Incident Command, Interrogation, Field Training Officer, Counterterrorism, Disaster Response, Law Enforcement..., Evidence, Background Checks, Preparedness, Surveillance, Emergency Services, Protection, Law Enforcement Trainer, Teaching, Physical Security, Corporate Security, Self Defense, Internal Investigations, Coporate Safety Trainer, Concealed Handgun..., Recruiting
Education
Amberton University 2001 — 2005
BS, Human Relations and Business
Amberton University 2000 — 2005
MBA, Strategic Leadership
Texas A&M University 1990 — 1991
Business Analysis
Amberton University
BS, Human Resource Management
Akron Institute of Herzing University May 2012 - Present
Dental Works August 2011 - September 2011
Summa Health System July 2011 - August 2011
Teleperformance, USA October 2008 - March 2009
Skills
Customer Service, Telephone Reception, Filing, Bill Payment, Multi Tasking
Education
Akron Institute of Herzing University 2012 — 2013
Diploma, Medical Office Administartion
Akron Institute of Herzing University 2009 — 2011
Associates, Applied Science in Dental Assisting
North High School 2004 — 2008
Diploma
Teleperformance, USA June 2014 - Present
Health center family practice April 2013 - April 2014
Creative Channel Services July 2011 - December 2012
Wireless Advocates September 2010 - December 2012
Skills
Outstanding people..., Bilingual, Customer Service, Marketing Communications, Direct Sales, Bartending, Customer Satisfaction, Product Demonstration, Communication, Telecommunications, Team Leadership, Administrative..., Healthcare Management, healthcare..., outpatient center, Healthcare Information..., Public Health, Healthcare improvement, Healthcare Industry, Healthcare, Occupational Health, PowerPoint, Patient Safety, Direct Patient Care, EHR, Health Insurance, Strategic Planning, Customer Experience, Customer Support, Customer Oriented, Telecommunications..., Marketing, Sales, Data Entry, Networking, Healthcare Consulting, HIPAA, Blackberry, Employee Training, Outlook, Social Networking, Microsoft Excel, EMR, Retail, Teamwork, Event Planning, Microsoft Word, Social Media Marketing, Hiring, Windows
Education
Ashford University 2012 — 2013
Master of Fine Arts (MFA), in Healthcare Administration
Robert Morris College 2002 — 2005
Bachelor in Applied Science (B.A.Sc.), Telecommunications Management
Teleperformance, USA November 2014 - Present
UnitedHealthcare March 2012 - January 2013
Hazeltine & Graham, LLC January 2004 - December 2011
Impact 2818 May 2002 - May 2003
American Express June 1996 - June 2002
Barry University January 2001 - May 2002
Skills
Communication Skills, Public Speaking, Writing, Creative Solutions, Training, Teaching Adults
Education
University of Miami - School of Business 1998 — 2000
Master of Business Administration (MBA)
Anderson University 1986 — 1988
Bachelor of Arts (BA), Mass Communications
Houghton College 1983 — 1985
Communication, General
Teleperformance, USA 2014 - 2015
Education
Ellite nursing aid training 2015 — 2015
Certified Nursing Aid, Nursing Assistant/Aide and Patient Care Assistant/Aide
Central Texas College 2011 — 2013
Certification, Medical Office Assistant/Specialist
American InterContinental University 2006 — 2008
Associate's degree, Business Administration and Management, General
edgeMED Healthcare, LLC July 2015 - Present
Teleperformance, USA October 2014 - June 2015
Teleperformance, USA November 2013 - October 2014
Gap Inc./Old Navy May 2009 - October 2013
4 Square September 2012 - October 2012
Skills
Customer Service, Medical Billing, Call Centers, Microsoft Office, Microsoft Word, Customer Experience, Customer Satisfaction, Windows, Telecommunications, Account Management, Troubleshooting, PowerPoint, Data Entry, Leadership, Telephone Skills
Education
Broward College 2014 — 2016
Computer and Information Sciences and Support Services
Medvance Institute-Fort Lauderdale 2011 — 2012
Medical Billing, Medical Insurance Specialist/Medical Biller
Netwrix Corporation March 2015 - Present
McGraw-Hill Education July 2013 - February 2015
Teleperformance, USA January 2010 - June 2013
Center of Environment & Development For Arab Region & Europe (CEDARE) March 2004 - July 2008
El Ahram Establishment January 2004 - February 2004
UNITED BANK OF EGYPT July 2001 - September 2001
Skills
Microsoft Office, Operating Systems, Problem Solving, Customer Service, Customer Relations, Web Design, Web Development, Public Relations, Online Publishing, E-learning Development, Troubleshooting, Customer Satisfaction, Technical Support, Project Planning, E-Learning, SQL, Management, Team Building, Databases, Training, Team Leadership
Education
The Ohio State University 2012 — 2017
Engineering
Assiut University 1999 — 2003
Bachelor of science in commerce, Major: business management Minor: Accounting
Teleperformance, USA June 2014 - October 2014
Batteries Plus July 2013 - February 2014
MyTechHelp November 2012 - January 2013
Inbound Call Experts July 2012 - September 2012
HomeGoods October 2011 - January 2012
BrandsMart USA May 2011 - July 2011
Sears Authorized Hometown Stores, LLC October 2008 - March 2011
Barbeques Galore July 2004 - July 2008
US Navy March 1993 - August 2000
Skills
Sales, Retail, Research, Customer Service, Network Security, Network Administration, Windows 7, Technical Support, Management, Hardware, Troubleshooting, Windows 8
Education
The Academy 2013 — 2013
CompTIA Network+ A+
ATI Career Training Center-Fort Lauderdale 2011 — 2012
Associate of Science (A.S.), Information Technology Network Administration
Epoch LLC April 2015 - Present
Cement Marketing April 2015 - May 2015
Teleperformance, USA October 2014 - March 2015
Otterbein University January 2012 - August 2014
Bad Girl Ventures August 2013 - April 2014
Cultural Care Au Pair October 2009 - October 2011
Fanxiansheng Real Estate, China October 2008 - September 2009
Xiaoerlang barber shop, Dalian, China January 2008 - October 2008
Jisitang Design, Dalian, China June 2006 - January 2008
Skills
English, Social Media, Translation, Microsoft Office, Event Planning, Marketing, Facebook, Photoshop, Graphic Design, Social Networking, Mandarin Chinese, Intercultural..., Personal and Event..., Customer Service, Marketing Communications, Prezi-cloud based...
Education
Otterbein University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Marketing
Dalian University 2002 — 2006
Bachelor's Degree, Graphic Design
Visiting Angels April 2015 - Present
Terry's Nails May 2014 - Present
Teleperformance, USA August 2014 - October 2014
Hendrick Medical Center March 1993 - July 2013
Crawford & Company February 1993 - March 1993
Kelly Services October 1992 - February 1993
H.P. Hawkins and Associates May 1991 - August 1992
Abilene Christian University September 1978 - August 1984
Abilene Christian University September 1975 - August 1978
Skills
Customer Service, Research, Microsoft Word
Education
Texas College of Cosmetology-Abilene 2013 — 2014
Certification, Nail Technician/Specialist and Manicurist
University of North Texas 1984 — 1985
Master of Science (M.S.), Library Science
Abilene Christian University 1974 — 1979
Bachelor of Arts (B.A.), English Language and Literature/Letters
MWMP February 2010 - Present
UPS June 2008 - Present
Mark W. Madison, Notary Public July 2007 - Present
MadisonDesignsINC 2010 - 2013
Political Intern / Volunteer , Team Andre ' January 2009 - 2010
Garden City Insurance August 2007 - February 2009
TrusLink February 2006 - February 2007
Teleperformance, USA 2004 - 2006
DayTrader for Self February 2002 - November 2003
Lexington County School Dist 4 2001 - 2002
Skills
Management, Logistics, Team Building, Customer Satisfaction, Customer Service, Access, Networking, Outlook, Microsoft Office, Recruiting, Operations Management, Microsoft Excel, Business Development, Account Management, Entrepreneurship, Spanish, Analysis, PowerPoint, Web Design, Budgets, Sales Management, Cloud Computing, Microsoft Word, Call Centers, Contract Negotiation, Transportation, Shipping, Computer and Cell phone..., international travel, Notary Public, Wireless Networking, Mac OS X, Problem Solving, Customer Relations, Budgeting, Hiring, Scheduling, Wireless, Investments, PS3, Flash, Licensed Property &..., Cold Calling Experience, Reduced Shrinkage, DSL, Teamwork, Technical Support, Time Management, Supply Chain Management, Leadership
Education
Columbia International University 1991 — 1993
Certificate, Biblical Certificate, Seminary
CEMAC 1993 — 1993
certificate, Culture
Charleston Southern University 1983 — 1985
BS, Business Administration, Marketing, Computer, Economics
Anderson University (SC) 1981 — 1983
AA, computer, media, economics, drama
Teleperformance, USA September 2013 - Present
Academy Sports + Outdoors 2012 - 2013
Walmart February 2011 - November 2011
Walmart May 2009 - October 2010
Aafes Main Exchange October 2008 - May 2009
Altamaha Homecare June 2008 - October 2008
Skills
Retail, Customer Service, Inventory Management, Visual Merchandising, Customer Satisfaction, Fashion, Sewing, Arts & Crafts, Typing, Time Management, Retail Sales, Microsoft Office, Gaming, Travel, Organization Skills, Problem Solving, Childcare, Yard Work
Education
Okefenokee Technical College 2006 — 2007
Computer Programming, Specific Applications
Ware County High School 2000 — 2004
High School, High School/Secondary Diplomas and Certificates
Augusta Technical College
Communication and Media Studies
Teleperformance, USA October 2013 - Present
CareSource Management Group August 2006 - April 2012
American Psychiatric Services June 2003 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, English, Windows, Outlook, HTML, Customer Service, Customer Retention, Data Entry, Call Centers, Onboarding
Education
Ashford University 2012 — 2013
Bachelor of Science (BS), Health & Human Services
Beautiful Weddings By Ina January 2006 - Present
University of Utah Hospitals and Clinics April 2012 - October 2012
Teleperformance, USA August 2011 - March 2012
Skills
Customer Service..., Multi-tasked, Dedication to work, Proactive self-starter, Competitive, Motivated self-starter, Highly detail oriented, Professional..., Enthusiastic..., Logics, Common Sense, Positive Energy
Education
Paul Mitchell the School-Salt Lake City 2013 — 2014
Cosmetology/Cosmetologist, General
Teleperformance, USA November 2014 - Present
DolceTek August 2014 - Present
DSE Health Systems, Inc. January 2013 - November 2014
Hands On Healthcare February 2010 - January 2013
Healthcare Corporation of America January 2010 - January 2013
Bayshore Marketing, LLC March 2009 - January 2010
Golden Corral July 2008 - February 2009
Skills
Customer Service, Leadership, Healthcare, Social Media Marketing, Management, Information Technology, System Administration, Healthcare Information..., Microsoft Office, Administrative..., Time Management, Data Entry, Office Management, Event Planning, Accounts Payable, Healthcare Management, Payroll, Medical Terminology, Budgets, Medical Billing, Public Speaking, Medical Records, Research, Team Building, Strategic Planning, Team Leadership, Microsoft Servers, Microsoft Exchange
Education
Keiser University-Ft Lauderdale 2013 — 2014
Bachelor of Science (B.S.), Information Technology Management
American Institute 2009 — 2010
Associate of Science (A.S.), Medical/Clinical Assistant
Florida Atlantic University 2006 — 2008
Associate of Science (A.S.), Psychology
Citi May 2015 - Present
Citi April 2013 - Present
Internal Revenue Service August 2012 - April 2013
U.S Navy August 2003 - August 2012
Teleperformance, USA June 2001 - August 2003
Bank of America December 1999 - June 2001
Skills
Business Strategy, Team Building, SQL*Plus, Information Technology, Financial Forecasting, Customer Relations, Call Center..., Program Development, Project Management, Information Management, Call Flow Design, Military Operations, Weapons, Command, Operational Planning, Intelligence Analysis, National Security, Military Training, C, Leadership, Team Management, Cross-functional Team..., Capacity Planning, Strategic Planning, Partner Management, Intelligent Call Routing, Force Protection, Information Assurance, Military Experience, Security Clearance, Navy, Management, Call Centers, Quality Assurance, Strategy, Resource Management, Process Improvement, Operations Management, Customer Service, Team Leadership, Training, Analysis, Troubleshooting, Risk Management
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor of Applied Science (B.A.Sc.)
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc)
American InterContinental University 2006 — 2008
Associate's degree
Teleperformance, USA February 2008 - Present
Aegis Communications Group February 2008 - November 2014
Medical Lodge Inc August 2006 - February 2008
West Corporation March 2003 - November 2005
NPC International December 2000 - August 2002
Skills
Customer Service, Call Centers, Operations Management, Customer Experience, Troubleshooting, Workforce Management, Process Improvement, Team Leadership, Customer Satisfaction, Customer Retention, Customer Support, Team Building, Leadership, Problem Solving
Education
Northeast Technology Center-Afton 2006 — 2006
Adult Health Nurse/Nursing
Ingram-Loudermilk Consulting January 2012 - Present
Teleperformance, USA September 2006 - December 2009
Lorenzo Insurance Agency April 2006 - June 2006
AP North Coast Oil April 2002 - July 2005
Misc. jobs September 1996 - March 2001
Skills
Managing High..., Team Leadership, Hard Worker, Training, Customer Service, Microsoft Excel, PowerPoint, Time Management, Leadership, Coaching, Teamwork, Call Center, Outlook, Customer Satisfaction, Software Documentation, 10 Key, Analytical Skills, Microsoft Word, Call Centers, Public Speaking, Microsoft Office, Team Building
Education
Ashford University 2013 — 2014
Master's Degree, Organizational Management, with specialty in Public Administration
Ashford University 2010 — 2012
Bachelor of Arts, Political science & Government, Graduated with 3.4 GPA
Brown Mackie College 2004 — 2006
Business Management Associate of Applied Science Degree, Business Management
Allergy Partners P.A. August 2015 - Present
Dr. Green B. Neal Internal & Cardiologist January 2015 - Present
Owen Steel Company Inc. January 2015 - April 2015
Dr. Renick Chiropractic September 2014 - January 2015
The free medical clinic February 2014 - August 2014
Teleperformance, USA May 2010 - January 2014
Skills
Call Centers, Customer Service, Microsoft Office, Telephone Skills, Outlook, Data Entry, Administrative..., Microsoft Word, Accounts Payable, Microsoft Excel
Education
Southeastern Institute-Columbia 2014 — 2015
Associate's degree, Medical/Clinical Assistant
Allen University 2008 — 2012
Bachelor of Arts (BA), Social Sciences
AAA Northern California, Nevada & Utah March 2015 - Present
The Home Depot April 2012 - March 2015
Tradehome Shoes August 2011 - June 2012
Teleperformance, USA April 2009 - April 2012
Skills
Call Centers, Team Management, Leadership Development, Leadership, Customer Service, Call Center Development, Reporting & Analysis, Cross-functional Team..., Business Development, Increased Profitability, Account Management, Marketing Communications, Business Process..., Operational Efficiency, Business Efficiency, Strategic Leadership, Recruiting, Online Communications, Marketing Management, Profit Maximization, Employee Training, Inventory Management, Graphic Design
Education
Vista College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Northridge High 2002 — 2005
General, Art/Art Studies, General
eHealth Inc August 2015 - Present
Netflix March 2015 - May 2015
Alorica September 2014 - February 2015
Teleperformance, USA October 2013 - September 2014
Skills
Microsoft Office, Sales, Customer Service, Troubleshooting, Technical Support, Customer Satisfaction
Education
Broadview Entertainment Arts University 2014 — 2017
Bachelor's Degree, Visual Arts
Rockdale County High School 2005 — 2009
High School, 3.0
Allied Solutions LLC December 2014 - Present
Baymont Inn & Suites September 2013 - December 2014
Chi Alpha Campus Ministries March 2013 - May 2014
Pizza King April 2012 - August 2013
Staffmark - Lifetouch Portraits September 2011 - April 2012
Teleperformance, USA September 2007 - July 2008
Skills
HTML 5, CSS3, Photoshop, Microsoft Office, After Effects, Adobe Premiere, Dreamweaver, Mac, InDesign, Video Editing, Illustrator, Data Entry, Web Design
Education
Ball State University 2008 — 2012
Bachelor's Degree, Japanese Language and Literature; Telecommunication: Production, 3.77 GPA
Tokyo Gakugei University 2010 — 2011
Japanese Language and Culture
Apple March 2012 - Present
Waist Deep Entertainment January 2007 - Present
Western Union 2010 - 2011
Best Buy 2010 - 2010
Boost Mobile 2009 - 2010
Zavata 2007 - 2008
Native Southerner Records August 1999 - December 2007
Teleperformance, USA 2005 - 2006
Cooper Lighting 1999 - 2000
Walmart 1992 - 1993
Skills
Music Production, Computer Repair, Record Labels, Artist Developement, Creative Writer, Promo, Technical Support, Apple Support, Windows support, A&R, Sound, Songwriting, Studio Recording, Entertainment, Music, Social Media, Recording, Social Media Marketing, Music Industry, Audio Engineering, Social Networking
Education
Americus City Schools 1988 — 1992
HS DIPLOMA, CP
American Intercontinental University
Computer and Information Sciences and Support Services
Georgia Southwestern State University
South Georgia Technical College
Troy University
TRANZACT April 2015 - Present
TRANZACT February 2015 - Present
Self-Employed January 2014 - April 2015
STARTEK December 2014 - February 2015
Convergys September 2014 - December 2014
MXD Group May 2014 - September 2014
Living Faith Lighthouse, Inc. 2004 - May 2014
Secure Retirement Solutions 2013 - 2013
Teleperformance, USA 2012 - 2012
Safelite AutoGlass 2011 - 2011
Skills
Microsoft Word, Payroll, Customer Service, Microsoft Excel, Microsoft Office, Medical Terminology, Office Administration, Office Equipment, Healthcare Information..., Accounting, Accounting Applications, Switchboard Operator, Proficient Typing Skills, Technical Support, Organization, Team Leadership, Accurate Data Entry, Word Processing, QuickBooks, Peachtree, Tax Preparation, Spreadsheets, Customer Satisfaction, Customer Retention, Communication Skills, Bookkeeping, Telephone Manner, Employee Training, Motivational Speaking, Windows Services, Apple OS, Information Technology, Computer Proficiency, Network Architecture, Front Office, Insurance, Fixed Annuities, Variable Annuities, Elder Law, Kronos, Ultipro, Mainframe, Public Speaking, Leadership Development, Adult Education, Economics, Socio-economic Research, Office Management, Quicken, Petty Cash
Education
Ohio Christian University 2015 — 2017
Bachelor of Arts (B.A.), Divinity/Ministry
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Accounting
Ross Medical Education Center-Ontario 2013 — 2013
Certificate, Medical/Clinical Assistant, 4.0
Kaplan University 2009 — 2011
AASc, Medical Transcription/Transcriptionist, 3.5
University of Phoenix 2008 — 2008
Associate of Arts (AA), Accounting, 3.7
Pike County Career Technology Center 2004 — 2006
Vocational Certification, Accounting and Related Services, 3.8
Piketon High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.76
Teleperformance October 2012 - Present
Teleperformance, USA June 2012 - September 2012
Teleperformance, USA July 2011 - March 2012
Skills
Recruiting, Applicant Tracking..., Human Resources, Technical Recruiting, Sourcing, Onboarding, Employee Relations, Performance Management, Interviews, Call Centers, Hiring, Talent Management, Employee Engagement, College Recruiting, Talent Acquisition, Benefits Negotiation
Education
Austin Community College
Accounting Certificate, Accounting and Business/Management
McCamey High School
Tri-State Technology Professionals, Inc. October 2006 - Present
Teleperformance, USA 2001 - 2006
Skills
Cisco Technologies, CCNA, Linux, Apache, Unix, Solaris, MySQL, Perl, Network Security, Nagios, Data Center, RedHat, PHP, LAMP, Subversion, SQL, CVS
Education
Cabrini College 2007 — 2010
Master, Instructional Systems and Technology
Spring Garden College 1982 — 1983
B.S., Computer Systems Technology
Alfred University 1977 — 1981
Bachelor of Science (BS), Finance and Business Economics
Georgia Department of Human Resources March 2012 - Present
Avon September 2011 - Present
Georgia Department of Human Resources March 2011 - March 2012
Teleperformance, USA November 2003 - May 2010
Albany State University January 1999 - January 2003
Albany State University January 1998 - January 1999
Skills
HTML, Microsoft Office, Windows, Customer Service, Technical Support, Leadership, Social Networking, Dreamweaver, Mac OS, Outlook
Education
Central Georgia Technical College 2011 — 2013
AAT, Web Site Design
Albany State University 1994 — 2003
Bachelor of Science, Computer Science; Business
ChaseTek September 2014 - Present
Syrus Restaurant Information Services October 2013 - September 2014
Lazer Kraze February 2013 - August 2013
Barnes and Noble Polaris October 2011 - March 2013
Teleperformance, USA January 2011 - February 2012
PCCW Teleservices 2010 - 2011
The Wendy's Company July 2007 - November 2010
Skills
Customer Service, Inventory Management, Event Management, Retail, Social Media, Microsoft Office, Merchandising, Management, Sales, Marketing, Microsoft Excel, Hospitality, Microsoft Word, Customer Satisfaction, Social Networking, Time Management, Team Building, Store Management, Visual Merchandising, Public Speaking, Employee Training, Manage Client..., Corporate Communications, Training, Leadership, Recruiting, Strategic Planning, P, Operations Management, Hiring, Restaurant Management, Profit
Education
American InterContinental University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
American InterContinental University 2006 — 2009
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Teleperformance, USA August 2012 - December 2012
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Podcasting, Social Networking, Event Planning, Facebook, Blogging
Education
Ashford University 2013 — 2017
Bachelor of Arts (BA), Jounalism and communications
Teleperformance, USA 2007 - Present
C3 Customer Contact Channels October 2010 - February 2011
Teleperformance June 2009 - August 2009
Teleperformance August 2007 - May 2009
Education
Preferred Real Estate School 2007 — 2007
75 hours, Appraisal
Cameo College of Essential Beauty 2005 — 2007
Master Esthetics
Teleperformance, USA July 2014 - Present
Aegis USA, Inc. December 2009 - July 2014
Aegis India Pvt. Ltd. October 2007 - November 2009
AOL May 2003 - September 2007
ITC Park Sheraton 1994 - 2003
Skills
BPO, Workforce Management, Call Center, COPC, Offshoring, Service Delivery, Outsourcing, Pre-sales, Process Management, Capacity Planning, Analytics, Operations Management, Team Management, Transition Management, Call Centers, MIS, Performance Management, Process Excellence, Customer Satisfaction, Contact Centers, Quality Assurance, Management, Employee Engagement, Six Sigma, Operational Excellence, Business Analysis
Education
Indian Institute of Management, Bangalore 2008 — 2009
EGMP, General Management
Annamalai University 1993 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
Padma Seshadri Bala Bhavan Sr. Secondary School 1991 — 1993
Higher Secondary
Balalok Matriculation Hr Sec Schoold 1987 — 1991
Ball Aerospace March 2012 - Present
Advanced Technical Intelligence Center (ATIC) June 2011 - August 2011
ISUS Institute of Health Care June 2006 - June 2008
Huber Heights City Schools February 2006 - June 2006
Dark Start Marble and Granite June 2005 - December 2005
Teleperformance USA August 2004 - July 2005
Skills
SIGINT, GIS analysis, Government, Research, Opticks, Defense, Technical Writing, Policy, Government Contracting, Intelligence Analysis, DoD, Intelligence, Project Planning, Proposal Writing, Program Management, Management, National Security, Training, Leadership, Troubleshooting, Security Clearance, Analysis, GIS, Information Assurance, Air Force, Military
Education
Air Force Institute of Technology-Graduate School of Engineering & Management 2011 — 2011
Advanced Geospatial Intelligence Certificate, Geospatial Intelligence, 92
Advanced Technical Intelligence Center 2011 — 2011
All-source Technical Intelligence Certificate, Intelligence Tasking, Collection and Exploitation
University of Dayton 2009 — 2012
M.Ed, Educational Leadership
Miami University 1996 — 2000
B.S, Education
Wayne High School 1992 — 1996
Teleperformance, USA May 2010 - June 2015
Caris Daignostics June 2009 - January 2010
Hensley Industries, Inc. January 2005 - April 2009
Skills
Administrative..., Team Building
Education
Abilene Christian University
Bachelor of Business Administration (BBA), Business/Office Automation/Technology/Data Entry
Teleperformance, USA September 2010 - Present
MedSim, Inc. March 2008 - July 2009
Academy of South Florida 2009 - 2009
Miami Dade County Public Schools May 2006 - April 2007
Skills
Cisco, Routers, Active Directory, Switches, Windows, Troubleshooting, VPN, CCNA, Windows Server 2008, Windows 7, Network Security, Security, Microsoft Office, Servers, DNS, Network Administration, Firewalls, DHCP, Windows Server, Desktop Support, TCP/IP, Hardware, XP, WAN, System Administration, Routing, Disaster Recovery, Software Installation, VMware, VMware ESX, Network Design, Virtualization, Linux, OSPF, Network Engineering, BGP, SAN, Cisco Switches, VLAN, LAN/WAN, Cisco IOS, Cloud Computing, Group Policy, Telecommunications, Computer Hardware, Operating Systems, FTP, Networking, Integration, Cisco Technologies
Education
Academy of Florida, Ft. Lauderdale 2009 — 2010
ccna, Microsoft Certified Systems Engineer
Taškentskij Elektrotehniceskij Universitet Svjazi 1983 — 1989
MS, Implementation of CPU based devices
Antioch College March 2015 - Present
Thirty-One Gifts March 2013 - November 2014
Smiths Medical November 2011 - March 2013
Huntington National Bank April 2011 - September 2011
Teleperformance, USA September 2009 - September 2010
Nonstop Liberal Arts Institute October 2008 - June 2009
Antioch University Midwest January 2008 - October 2008
Antioch College September 2007 - January 2008
WYSO Public Radio June 2007 - August 2007
Antioch College July 2006 - December 2006
Skills
Software Documentation, Linux, Windows 7, Technical Support, Customer Service, Windows XP, Mac OS, Active Directory, Linux System..., Linux Desktop, Ubuntu, End User Training, Connectivity, IT Audit, Microsoft Office, IT Hardware Support, Computer Hardware..., Computer Hardware...
Education
Antioch College 2005 — 2008
BA, Creative Writing
Vista medical center east July 2014 - Present
Riverside Foundation 2012 - Present
Glenlake Terrace and Rehabilitation Center April 2012 - July 2014
Telstra July 2010 - January 2011
Teleperformance, USA March 2009 - January 2011
Citi July 2009 - April 2010
Sprint Nextel March 2009 - July 2009
UST Hospital June 2006 - November 2008
Skills
Medical/Surgical, Nursing, Nursing Care, Multi Tasking, Call Centers, Technical Support, Windows, Troubleshooting, Software Documentation, Customer Service, Windows 7, Team Leadership, Customer Satisfaction, Microsoft Office, Networking, Computer Hardware, HTML, Process Improvement, System Administration, XP, Customer Experience, Incident Management, Management, Telecommunications, Adobe Creative Suite, Operating Systems, Software Installation, Customer Support, Windows Vista, Laptops, Wireless Networking, VPN, Network Administration, Outlook, Antivirus, IT Service Management, Databases, Microsoft Exchange, Windows Server, Avaya, Microsoft Certified..., DNS, OS X, LAN-WAN, Printers, Hardware, Computer Repair, IT Operations, TCP/IP, Routers
Education
Saint Jude College Manila 2001 — 2005
BSN,. R.N., Medical
Adamson University 2000 — 2002
BS, Computer Science
Teleperformance, USA November 2011 - Present
SITEL November 2010 - October 2011
SITEL February 2007 - March 2009
Skills
Microsoft Office, Microsoft Word, Customer Satisfaction, Microsoft Excel, Customer Service, Call Center, Data Entry, Sales, PowerPoint, Telephone Skills, Fax, Customer Retention, 10 Key, Time Management, Account Management, Customer Experience, IEX Total View, IEX, Workforce Management
Education
Augusta Technical College 2009 — 2013
Cross Creek High School 2002 — 2006
Teleperformance, USA May 2012 - July 2013
JJ&C Real estate April 2007 - March 2012
Converges (home depot online July 2005 - April 2007
Bellsouth Phone Company December 2004 - July 2005
Skills
Customer Service, Telephone Skills, Office Administration, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Healthcare, Windows, Data Entry, Microsoft Office, Outlook, Administrative..., Filing, Teamwork, Leadership, Team Leadership, Call Centers, Accounts Receivable, Medical Terminology
Education
Anthem College-Phoenix 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
ATI college of health 2009 — 2010
Mc Author High SchoolFlorida Career College
Teleperformance, USA 2011 - Present
Skills
Customer Service, Microsoft Excel, Management, Workforce, IEX Total View, Call Centers, Call Center Development, Contact Centers, Avaya, Capacity Planning, Contact Center..., Workforce Management, Project Management, Customer Satisfaction, CRM, Training, Forecasting, Team Building, BPO, Avaya Technologies
Education
American InterContinental University 2002 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Teleperformance, USA April 2014 - Present
Beachbody May 2013 - Present
Killeen ISD April 2008 - December 2012
Skills
Administrative..., Elementary Education, Educational Leadership, PowerPoint, Curriculum Development, Microsoft Word, Microsoft Office, Tutoring, Office Management, Coaching, Data Entry, Outlook, Microsoft Excel
Education
American InterContinental University
Business Administration
Central Texas A&M
Bachelor of Business Administration (BBA), Accounting
Verizon Wireless February 2006 - Present
Teleperformance, USA September 2003 - February 2006
US Army October 1997 - October 2001
Skills
Innovative Problem..., Critical Thinking, Great People Skills
Education
University of Phoenix 2008 — 2011
BS, Global Business Management
Université Abdelmalek Essaâdi Tétouan 1994 — 1996
BA, Linguistics and Multilingual Translation
Université Hassan II Mohammedia 1992 — 1994
Associate's, English Literature
Star Development Corporation October 2008 - Present
Teleperformance, USA February 2004 - October 2008
Columbus Public Schools December 2002 - September 2004
Manifest Solutions July 2001 - February 2002
Creative Poduction Solutions, Inc. February 1999 - June 2001
Creative Production Solutions, Inc. January 1996 - December 1997
Nationwide Insurance 1985 - 1994
Skills
Ruby, COBOL, SQL, Agile, Application Development, IIS, Microsoft SQL Server, Agile Methodologies, VB.NET, Visual Basic, JavaScript, Oracle, Perl, Databases, .NET, ASP.NET, C#, Software Development, MySQL, Operating Systems, AJAX, CSS, Programming, Apache, XML, Web Applications, Android, ASP, JSON, Subversion, Technical Support, Object Oriented Design, T-SQL, OOP, ASP.NET MVC, Visual Studio, PHP, XSLT, HTML, Git, Unix, ERP, Tomcat, XHTML, Linux, jQuery, Ubuntu, HTML 5, Bash, Design Patterns
Education
Aurora University 1974 — 1976
B.A., Health Science
Deep Springs College 1972 — 1973
Liberal Arts
Teleperformance, USA August 2012 - Present
Teleperformance USA August 2012 - Present
Lipson Research LLC January 2012 - August 2012
Mckesson Pharmaceutical January 1997 - August 1998
Skills
Customer Service, Warehousing, Microsoft Office, Logistics, Inventory Management
Education
University of Phoenix Ft Lauderdale 2010 — 2011
Human Psychology, Psychology
Margate School of Beauty Inc 2005 — 2006
Cosmotology, None
Xactware December 2012 - Present
Teleperformance, USA December 2011 - November 2012
Vensure International January 2011 - July 2011
Skills
Technical Support, Sales, Mediation, Computer Repair, Microsoft Platform, Linux Desktop, Internet Troubleshooting
Education
Provo College-American Fork 2010 — 2011
Computer Systems Networking and Telecommunications
Springville
VMV Management September 2011 - September 2012
Teleperformance USA May 2009 - July 2009
Stadvec Inc March 2008 - December 2008
Vector Marketing December 2007 - May 2008
Donato's June 2006 - April 2007
Education
National Institute of Technology 2010 — 2011
Coventry High School
High School Diploma
Portage Lakes Career Center
Teleperformance, USA April 2014 - Present
Pediatric Associates, South Florida December 2013 - March 2014
Dr. Haskett May 2012 - August 2013
Skills
Call Centers, Customer Experience, Customer Satisfaction, Technical Support, Customer Service, Troubleshooting, Service Delivery, Microsoft Office, Microsoft Excel, Microsoft Word, EMR, Vital Signs, Phlebotomy, EKG, Medical Terminology, Medical Records, Medical Billing
Education
Medvance Institute-Stuart 2011 — 2012
Medical/Clinical Assistant
Broward College 2003 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Nemacolin Country Club January 2014 - Present
Teleperformance, USA December 2001 - May 2010
Pechin Shopping Village October 1996 - December 2001
Skills
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, Payroll, QuickBooks, Accounts Receivable, Invoicing, Accounting, Interviews, Time Management, Accounts Payable, Access, Outlook, Data Entry, PowerPoint, Spreadsheets
Education
Laurel Business Institute 2011 — 2013
Associate's degree, Accounting
California University of Pennsylvania 1991 — 1995
Bachelor of Science (B.S.), Business Administration/Management
Sonic Drive-In April 2012 - Present
High Ends Detail Shop September 2011 - November 2011
Teleperformance USA July 2011 - August 2011
Valdosta State University August 2007 - May 2010
Education
Albany State University 2010 — 2013
Mitchell County High School 2002 — 2006
Teleperformance, USA August 2014 - Present
Teleperformance August 2012 - Present
Isagenix 2011 - Present
Building Consultants, Inc. December 2001 - June 2012
Health First Medical Center 2009 - 2010
Paar, Melis & Associates 1994 - 2000
Skills
Program Management, New Business Development, Change Management, Business Strategy, Risk Management, Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Coaching, Team Building, Social Media, Strategic Planning, Healthcare, Budgets, Training, Wellness
Education
Anne Arundel Community College 1984 — 1999
University of Maryland University College 1980 — 1983
Teleperformance USA March 2009 - Present
Skills
Nursing, Dental Assisting
Education
Abraham Baldwin Agricultural College 2002 — 2004
Tift County High School 1996 — 1998
Teleperformance USA April 2008 - Present
Apex Infrastructure Services, LP July 2001 - February 2008
Skills
MS Office Suite, CCMS, Quickbooks, SAP
Education
Abilene Christian University 1999 — 2004
B.B.A., Human Resources Management
Opinionology October 2011 - Present
Response Marketing Services LLC March 2011 - July 2011
Teleperformance, USA November 2010 - February 2011
Skills
Phenomenal..., Computer/Technical..., Adaptability, Analytical Skills, Management, Interpersonal..., Organization
Education
Marinello Schools of Beauty-Provo 2011 — 2013
Cosmetology/Barber License, Cosmetology, Barber/Styling, and Nail Instructor
American Fork High School 2007 — 2010
Diploma, Elementary Education and Teaching
AllStaff Technical Solutions May 2015 - Present
Teleperformance, USA January 2014 - Present
Indiana National Guard March 2013 - Present
US Army August 2003 - March 2013
Skills
Active Directory, Network Administration, Windows Server, Windows 7, Network Security, Help Desk Support, XP, Computer Hardware, Servers, Troubleshooting, Microsoft Exchange, Computer Security, Security+, Microsoft Office, Routers, System Administration, Software Installation, Windows XP
Education
ITT Technical Institute-Merrillville 2013 — 2015
Associate’s Degree, Electrical Engineering Technology
Purdue University Calumet 1997 — 2003
Associate of Science (A.S.), Computer and Information Sciences, General
Teleperformance, USA May 2005 - Present
Skills
I am very detailed..., I am experienced with..., I am familiar with...
Education
Kaplan College-Columbus 2012 — 2013
Medical/Clinical Assistant
Teleperformance USA January 2012 - Present
Scana Energy Regualated August 2008 - November 2010
Skills
Multitasking Skills, Problem Solving, Customer Service
Education
Aiken Technical College 2009 — 2010
n/a
Silver Bluff High School 1999 — 2003
diploma
Georgia May 2012 - Present
Georgia Department of Human Resources May 2011 - Present
Self Employed (Business) January 2010 - Present
Teleperformance USA May 2008 - March 2011
United States Marine Corps March 2000 - March 2008
Albany State University May 2007 - February 2008
Skills
Military Operations, Computer Proficiency, Computer Maintenance, Customer Service, Oral & Written...
Education
Albany State University 2003 — 2008
Bachelor of Science (BS) in Computer Science with Emphasis in Business, Accounting and Computer Science
Kentucky State University 2000 — 2003
N/A
Albany Technical College
Teleperformance, USA November 2011 - Present
kelly services October 2007 - August 2009
Jackson Hewitt January 2004 - April 2007
GAPS - Georgia Assn of Personnel Services, Inc. May 2002 - January 2003
Sitel May 2000 - October 2001
Ace insurance agency October 1998 - March 2000
us department of energy March 1992 - March 1996
Skills
customer service, data entry, proficient ms windows, type 55 to 60 wpm with..., clerical, use of air/non-air tools
Education
virginia college 2011 — 2013
medical billing and coding
Augusta State University 1992 — 1996
Richland One Extended Day Program January 2014 - Present
Allen University August 2010 - Present
Teleperformance, USA July 2012 - November 2012
AAFES December 2011 - March 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, PowerPoint, Access, Data Entry, QuickBooks, Customer Service, Outlook, Time Management, Teamwork, Accounts Payable, Bookkeeping, Accounts Receivable
Education
Allen University 2010 — 2014
Bachelor's degree, Accounting
Wando High School 2006 — 2009
high school dipolma, Business Administration and Management, General
Teleperformance, USA April 2012 - Present
K-D Pizza August 2006 - October 2008
Education
Ashland University 2004 — 2008
Associate of Arts (AA)
SupportSpace, Ltd. March 2012 - Present
G4S Secure Solutions (USA) Inc. April 2013 - August 2013
morris 4x4 center November 2011 - August 2012
Teleperformance, USA January 2011 - November 2011
Skills
Active Directory, Troubleshooting, Windows Server, Windows 7, Windows XP, Computer Hardware, Technical Support, Servers, Operating Systems, VMware, Windows, Software Installation, Network Administration, ITIL, SQL
Education
Broward College 2013 — 2015
Associate of Science (AS), Computer Programming
FastTrain of Ft Lauderdale 2008 — 2009
Technical Certificate, Management Information Systems, General
Continental Message Solution December 2014 - Present
Hollywood Casino September 2014 - November 2014
AT&T U-Verse (Ohio Bell Telephone Company) February 2014 - June 2014
Teleperformance, USA October 2013 - January 2014
Red Lobster February 2013 - October 2013
Pizza Pan October 2012 - January 2013
DuneCraft LLC September 2011 - October 2011
PlusOne Communications January 2011 - October 2011
Patch.com July 2010 - August 2010
Time Warner Cable November 2009 - July 2010
Skills
Microsoft Excel, Microsoft Office, Leadership, Management, Training, Process Improvement, PowerPoint, Recruiting, Outlook, Microsoft Word, Research, Sales
Education
Hamrick School 2011 — 2012
600-hour CDL, Truck and Bus Driver/Commercial Vehicle Operator
Northwestern High School 1994 — 1997
High School Diploma, Data and Phone Network Technology
Equinox IT Services April 2013 - Present
PlumChoice October 2012 - March 2013
support.com January 2012 - July 2012
Teleperformance, USA August 2007 - November 2010
US Navy November 2002 - April 2004
Convergys August 2000 - June 2002
Skills
Windows 7, Troubleshooting, Technical Support, Active Directory, Computer Hardware, Windows Server, Windows XP, Software Installation, Servers, Windows 8, CompTIA A+ Certification, Network Administration, Microsoft Exchange, Networking, DHCP, TCP/IP, Hardware, Mac OS, Avaya IP Telephony, Routers, Windows, Testing, Microsoft Technologies, Laptops
Education
American InterContinental University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Management, 3.5
Honda R&D Americas, Inc through Robert Half Technology January 2015 - April 2015
Capital Resin Corporation through Robert Half Technology November 2014 - January 2015
Reynoldsburg City Schools through Robert Half Technology September 2014 - October 2014
Honda of America through RHT March 2014 - April 2014
Target November 2012 - March 2014
Teleperformance, USA June 2012 - July 2012
Griffins Floral Design January 2012 - June 2012
Sophisticated Systems November 2010 - January 2011
Skills
Retail, Store Management, Merchandising, Inventory Management, Windows 7 Migration, Windows 7, Laptops, Operating Systems, SCCM, Cashiering, Store Operations, Loss Prevention
Education
TechSkills-Columbus 2013 — 2014
Bradford School 2009 — 2010
Associate's degree, Computer Programming
Teleperformance USA 2012 - 2013
Citi Trends June 2010 - September 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Typing
Education
Albany State University 2008 — 2012
Bachelor of Science (BS), Criminal Justice and Corrections
Old Navy July 2014 - Present
Teleperformance, USA May 2013 - November 2013
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Communication, Money Management
Education
Sanford-Brown Institute-Ft Lauderdale 2014 — 2014
Medical/Clinical Assistant, 12
Sanford-Brown Institute-Ft Lauderdale 2014 — 2014
Medical/Clinical Assistant, 12
Central Monitoring June 2013 - Present
Central Monitoring November 2014 - May 2015
Teleperformance, USA February 2009 - May 2013
Skills
Matlab, Microsoft SQL Server, Visual Studio, Oracle SQL Developer, Microsoft Office, Visual Basic, SQL, T-SQL, C#, Java, .NET, UML, HTML, XML, CSS, RDBMS, Windows 2000, Windows XP, Windows Vista, Windows 7, Linux
Education
Albany State University 2008 — 2015
Bachelor of Science (B.S.), Mathematics and Computer Science
Painted Visions Art 2013 - Present
Convergys DirecTV November 2010 - March 2013
Reid's Chevron 2013 - 2013
InkJetArt.com October 2006 - July 2010
Teleperformance USA September 2005 - October 2006
photo lab technician and retail October 2004 - August 2005
Convergys September 2001 - March 2004
B.Dalton/ Barnes & Noble Booksellers October 1999 - August 2001
Fotogenix July 1997 - October 1999
Timeless Photo October 1994 - June 1997
Skills
Photography, Photoshop, Portrait Photography, Photojournalism, Commercial Photography, Literature, Feature Films, Film Criticism, Science Fiction, Fantasy Illustration, Gaming Industry, Microsoft Office, Microsoft Word, World War II, Digital Printing, Printers, Wedding Photography, Blogging, Children's Books, Elementary Education, English Literature, English grammar, English language skills, History, Art History, Chinese culture, Martial Arts, Shipping Systems, Television Programming, Film Production, Location Scouting, Television Producing, Studio Photography, Studio Lighting, Murals, Fine Art, Fine Art Photography, Stage Make-up, Stage Combat, Stage Direction, Set Design, Set Dressing, production photography, Painting, Acrylic Painting, Scenic Painting, Landscape Painting, Landscape Design, Matte Painting
Education
Art Institute of Seattle 1992 — 1994
Associate of Arts (AA), Commercial Photography
College Of Southern Idaho 1991 — 1992
Associate of Science (AS), Biology, General
Teleperformance, USA August 2014 - September 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, PowerPoint, Leadership, Training, Research, English, Windows
Education
Arcadia University 2010 — 2015
Bachelor of Science (B.S.), Accounting and Finance
Kroger June 2015 - Present
Kroger June 2015 - Present
Teleperformance, USA November 2014 - February 2015
Sears Holdings Corporation August 2013 - November 2014
DialAmerica February 2013 - August 2013
Education
American School of Technology 2012 — 2012
Certificate, Medical Billing and Coding
Teleperformance, USA November 2013 - July 2014
Enterprise Rent-A-Car 2014 - 2014
Ross Stores, Inc. October 2010 - November 2013
Education
Miller-Motte Technical College 2011 — 2012
Associate of Science (A.S.), Medical/Clinical Assistant
Sejong Industry 2013 - 2014
Teleperformance, USA November 2012 - August 2013
Education
Ivy Tech Community College 2015 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Albany Technical College 2012 — 2014
Automotive Collison Repair, Automotive Engineering Technology/Technician, 3.14
Nestlé March 2009 - Present
Dish Network December 2007 - December 2008
Teleperformance, USA October 2006 - November 2007
Skills
Microsoft Office, Public Speaking, Training, Microsoft Word, Leadership
Education
American School of Technology 2003 — 2004
Ceritification, Medical/Clinical Assistant