Telerx Company
Industry: Company
DescriptionHeadquarters: Horsham Township, Pennsylvania, United States Founded: 1980 Parent organizations: Merck & Co., HCL America, Inc.
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Telerx Employees
Employee
Years
Job
Industry
Patricia Berrocal Patricia Berrocal's Telerx Experience July 2013 - Present
Job Program Manager
Industry Accounting
Experience
Telerx July 2013 - Present
Telerx November 2011 - July 2013
Telerx November 2010 - January 2012
Thomson Reuters March 2008 - November 2010
Weather Vane Chiropractic August 2005 - January 2008
Chi Balance Center February 2005 - August 2005
Bossar USA August 2003 - January 2005
NCR/ West Coast Insulation April 2000 - April 2002
Education
DeVry University 2010 — 2012
Bachelor of Science (B.S.), Technical Management & Accounting
Bucks County Community College 2006 — 2010
Science/Biology Courses
Telerx July 2013 - Present
Telerx November 2011 - July 2013
Telerx November 2010 - January 2012
Thomson Reuters March 2008 - November 2010
Weather Vane Chiropractic August 2005 - January 2008
Chi Balance Center February 2005 - August 2005
Bossar USA August 2003 - January 2005
NCR/ West Coast Insulation April 2000 - April 2002
Education
DeVry University 2010 — 2012
Bachelor of Science (B.S.), Technical Management & Accounting
Bucks County Community College 2006 — 2010
Science/Biology Courses
Tomika Herring Tomika Herring's Telerx Experience July 2012 - Present
Job Criminal Investigations/Account Specialist,Fraud Investigator
Industry Outsourcing/Offshoring
Experience
Telerx July 2012 - Present
Telerx 2012 - 2013
Red Lobster June 2012 - October 2012
Skills
•Mastery of Microsoft..., Theatre, Theatre History, Excellent leadership..., Excellent communication..., Flexible, reliable and...
Education
Everest University-South Orlando 2010 — 2013
Associate's degree, Criminal Investigations
Regina's College of Beauty-Charlotte 2009 — 2010
Diploma, Cosmetology/Cosmetologist, General
Telerx July 2012 - Present
Telerx 2012 - 2013
Red Lobster June 2012 - October 2012
Skills
•Mastery of Microsoft..., Theatre, Theatre History, Excellent leadership..., Excellent communication..., Flexible, reliable and...
Education
Everest University-South Orlando 2010 — 2013
Associate's degree, Criminal Investigations
Regina's College of Beauty-Charlotte 2009 — 2010
Diploma, Cosmetology/Cosmetologist, General
Latisha Rendleman Latisha Rendleman's Telerx Experience October 2013 - November 2014
Job Novant Healthcare
Industry Financial Services
Experience
Novant Health November 2014 - Present
Telerx October 2013 - November 2014
Telerx March 2013 - October 2013
Progressive National Recovery September 2012 - February 2013
Blessed X's Infinitiy music 2004 - 2013
Carolina Urology Partners 2012 - 2012
Link Staffing Services December 2010 - March 2011
Citi May 2004 - July 2010
Sprint Nextel February 2001 - May 2004
Skills
Customer Service, Collections, Medical Assisting, Resume Writing, Singing, Accurate Data Entry, 1 AND 3RD PARTY..., INSURANCE VERIFICATIONS, LIGHT SALES, Accounts..., credit/ finance
Education
Gaston College 2013 — 2015
Associate's degree, Business Administration and Management, General and Logistics Management.
King's College 2011 — 2012
diploma, Medical Assisting
Brookstone College-Charlotte 1997 — 1998
certificate, Accounting
Ashbrook High
Novant Health November 2014 - Present
Telerx October 2013 - November 2014
Telerx March 2013 - October 2013
Progressive National Recovery September 2012 - February 2013
Blessed X's Infinitiy music 2004 - 2013
Carolina Urology Partners 2012 - 2012
Link Staffing Services December 2010 - March 2011
Citi May 2004 - July 2010
Sprint Nextel February 2001 - May 2004
Skills
Customer Service, Collections, Medical Assisting, Resume Writing, Singing, Accurate Data Entry, 1 AND 3RD PARTY..., INSURANCE VERIFICATIONS, LIGHT SALES, Accounts..., credit/ finance
Education
Gaston College 2013 — 2015
Associate's degree, Business Administration and Management, General and Logistics Management.
King's College 2011 — 2012
diploma, Medical Assisting
Brookstone College-Charlotte 1997 — 1998
certificate, Accounting
Ashbrook High
Corey Buchillon Corey Buchillon's Telerx Experience 2012 - 2013
Job Masters Candidate, Human Computer Interaction, Depaul University
Industry Computer Software
Experience
DePaul University September 2014 - Present
Grainger June 2015 - August 2015
Telerx 2012 - 2013
KidsPeace National Centers 2010 - 2012
Keystone Snacks 2010 - 2012
Skills
Quality Assurance, Software Documentation, Management, Human Computer..., Web Development, JavaScript, HTML 5, CSS, Usability Testing, Experimental Design, Statistics, Administrative...
Education
DePaul University 2013 — 2015
Master of Science (MS), Human Computer Interaction
Kutztown University of Pennsylvania 2010 — 2012
Bachelor of Science (BS), Clinical Psychology
Northampton Community College 2008 — 2010
Associate's degree, General Studies
DePaul University September 2014 - Present
Grainger June 2015 - August 2015
Telerx 2012 - 2013
KidsPeace National Centers 2010 - 2012
Keystone Snacks 2010 - 2012
Skills
Quality Assurance, Software Documentation, Management, Human Computer..., Web Development, JavaScript, HTML 5, CSS, Usability Testing, Experimental Design, Statistics, Administrative...
Education
DePaul University 2013 — 2015
Master of Science (MS), Human Computer Interaction
Kutztown University of Pennsylvania 2010 — 2012
Bachelor of Science (BS), Clinical Psychology
Northampton Community College 2008 — 2010
Associate's degree, General Studies
Kristal Campbell Kristal Campbell's Telerx Experience January 2011 - September 2011
Job Customer Service Medical Billing at Quest Diagnostics
Industry Consumer Services
Experience
Quest Diagnostics February 2012 - Present
Telerx January 2011 - September 2011
VerizonWireless November 2005 - March 2009
VerizonWireless 2005 - 2009
VerizonWireless 2005 - 2009
City of Philadelphia October 1993 - December 2003
Sprint November 2001 - March 2003
Skills
Outlook Express, Excel, Microsoft Works, Data Entry, Call Centers, Customer Satisfaction, Sales, Sales Operations, Office Equipment, Telephone Skills, Outlook, Access, Records Management, Administrative..., Invoicing, Office Management, Windows 7, PowerPoint, Office Administration, Spreadsheets, Phone Etiquette, Adobe Acrobat
Education
Community College of Philadelphia 2011 — 2014
Little Flower Catholic High School for Girls 1981 — 1985
Diploma, General Studies
Quest Diagnostics February 2012 - Present
Telerx January 2011 - September 2011
VerizonWireless November 2005 - March 2009
VerizonWireless 2005 - 2009
VerizonWireless 2005 - 2009
City of Philadelphia October 1993 - December 2003
Sprint November 2001 - March 2003
Skills
Outlook Express, Excel, Microsoft Works, Data Entry, Call Centers, Customer Satisfaction, Sales, Sales Operations, Office Equipment, Telephone Skills, Outlook, Access, Records Management, Administrative..., Invoicing, Office Management, Windows 7, PowerPoint, Office Administration, Spreadsheets, Phone Etiquette, Adobe Acrobat
Education
Community College of Philadelphia 2011 — 2014
Little Flower Catholic High School for Girls 1981 — 1985
Diploma, General Studies
Jennifer Billig Jennifer Billig's Telerx Experience March 2013 - Present
Job Warehouse Inventory Manager at Telerx
Industry Telecommunications
Experience
Telerx March 2013 - Present
Telerx May 2011 - March 2013
Telerx May 2004 - May 2011
Telerx July 2002 - May 2004
Pep Boys July 2001 - May 2002
Happy Tymes Family Fun Center May 1998 - February 2001
Skills
Call Centers, Call Center, History, Customer Service, Training, Customer Satisfaction, Inventory Management, Microsoft Excel, Microsoft Word, Business Writing
Education
Kaplan University 2010 — 2011
Computer Science
Concord Law School - Kaplan University 2009 — 2010
Juris Doctrine
Kaplan University 2005 — 2008
Bachelor's of Science, Paralegal Studies
Montgomery County Community College 2004 — 2004
Business Administration
Delaware Valley College 2003 — 2004
Business Administration
CHI Institute 2002 — 2003
Associates, Networking Engineering
Montgomery County Community College 2001 — 2001
Liberal Studies
Telerx March 2013 - Present
Telerx May 2011 - March 2013
Telerx May 2004 - May 2011
Telerx July 2002 - May 2004
Pep Boys July 2001 - May 2002
Happy Tymes Family Fun Center May 1998 - February 2001
Skills
Call Centers, Call Center, History, Customer Service, Training, Customer Satisfaction, Inventory Management, Microsoft Excel, Microsoft Word, Business Writing
Education
Kaplan University 2010 — 2011
Computer Science
Concord Law School - Kaplan University 2009 — 2010
Juris Doctrine
Kaplan University 2005 — 2008
Bachelor's of Science, Paralegal Studies
Montgomery County Community College 2004 — 2004
Business Administration
Delaware Valley College 2003 — 2004
Business Administration
CHI Institute 2002 — 2003
Associates, Networking Engineering
Montgomery County Community College 2001 — 2001
Liberal Studies
Jonathan Henne Jonathan Henne's Telerx Experience July 2015 - Present
Job Oncology Project Manager
Industry Pharmaceuticals
Experience
Telerx July 2015 - Present
The Merck National Service Center July 2014 - July 2015
Skills
Group Work, Marketing, Report Writing, Interpersonal..., Microsoft Office, Cold Calling Experience, Risk Management, Internal & External..., Research, Oil Painting, PowerPoint, SPSS, Teamwork, Market Research, Marketing Research, Customer Service
Education
Bloomsburg University of Pennsylvania 2010 — 2014
Bachelor of Science in Business Administration, Marketing, 3.2 Major G.P.A
Central Bucks East High School 2007 — 2010
Telerx July 2015 - Present
The Merck National Service Center July 2014 - July 2015
Skills
Group Work, Marketing, Report Writing, Interpersonal..., Microsoft Office, Cold Calling Experience, Risk Management, Internal & External..., Research, Oil Painting, PowerPoint, SPSS, Teamwork, Market Research, Marketing Research, Customer Service
Education
Bloomsburg University of Pennsylvania 2010 — 2014
Bachelor of Science in Business Administration, Marketing, 3.2 Major G.P.A
Central Bucks East High School 2007 — 2010
Nancy Gussow Gross Nancy Gussow Gross's Telerx Experience 2002 - 2006
Job Principal, NGG Consulting; Chief Marketing Officer, a FinTech Startup
Industry Financial Services
Experience
A FinTech Startup 2013 - Present
NGG Consulting 2011 - Present
Heartland Payment Systems 2006 - 2011
Telerx 2002 - 2006
Nancy Gussow Gross Communications 1995 - 2002
Education
American University
Bachelor of Arts, Journalism and French
Marple Newtown High School
A FinTech Startup 2013 - Present
NGG Consulting 2011 - Present
Heartland Payment Systems 2006 - 2011
Telerx 2002 - 2006
Nancy Gussow Gross Communications 1995 - 2002
Education
American University
Bachelor of Arts, Journalism and French
Marple Newtown High School
Alexander Tung Alexander Tung's Telerx Experience April 2013 - February 2014
Job Supervisor at CMI/Compas
Industry Market Research
Experience
CMI/Compas November 2014 - Present
Razorfish Health March 2014 - October 2014
Telerx April 2013 - February 2014
AstaTech, Inc. March 2012 - April 2013
Merck & Co. Inc (MSD) September 2007 - December 2011
Lexicon Pharmaceuticals November 2004 - September 2007
Stanford University October 2002 - October 2004
Skills
Drug Discovery, Medicinal Chemistry, Organic Synthesis, Chemistry, Drug Development, Organic Chemistry, Drug Design, Pharmaceutical Industry, Lifesciences, Clinical Development, Lead Change, Biotechnology, Synthetic Organic..., Analytical Abilities, CRO, Technology Transfer, Pharmaceutical Research, Market Research, Analytics, Oncology, Life Sciences, Competitive Analysis, Pharmacology, modeling, Web Analytics, Marketing Research, Tableau, Google Analytics, WebTrends Analytics, Omniture, SPSS, SQL
Education
New York University, Stern School of Business 2009 — 2012
Master of Business Administration (MBA), Finance, General, 3.7
University of Notre Dame 1998 — 2002
PhD, Organic Chemistry, 3.8
China Pharmaceutical University 1994 — 1997
M.S., Medicinal Chemistry, 3.6
Shenyang Pharmaceutical University 1990 — 1994
BE, Pharmaceutical Engineering, 3.4
CMI/Compas November 2014 - Present
Razorfish Health March 2014 - October 2014
Telerx April 2013 - February 2014
AstaTech, Inc. March 2012 - April 2013
Merck & Co. Inc (MSD) September 2007 - December 2011
Lexicon Pharmaceuticals November 2004 - September 2007
Stanford University October 2002 - October 2004
Skills
Drug Discovery, Medicinal Chemistry, Organic Synthesis, Chemistry, Drug Development, Organic Chemistry, Drug Design, Pharmaceutical Industry, Lifesciences, Clinical Development, Lead Change, Biotechnology, Synthetic Organic..., Analytical Abilities, CRO, Technology Transfer, Pharmaceutical Research, Market Research, Analytics, Oncology, Life Sciences, Competitive Analysis, Pharmacology, modeling, Web Analytics, Marketing Research, Tableau, Google Analytics, WebTrends Analytics, Omniture, SPSS, SQL
Education
New York University, Stern School of Business 2009 — 2012
Master of Business Administration (MBA), Finance, General, 3.7
University of Notre Dame 1998 — 2002
PhD, Organic Chemistry, 3.8
China Pharmaceutical University 1994 — 1997
M.S., Medicinal Chemistry, 3.6
Shenyang Pharmaceutical University 1990 — 1994
BE, Pharmaceutical Engineering, 3.4
Shandea Byers Shandea Byers's Telerx Experience November 2011 - February 2013
Job Technical Support Specialist at Sprint
Industry Telecommunications
Experience
Sprint February 2013 - Present
Telerx November 2011 - February 2013
American Red Cross February 2011 - October 2011
Skills
Customer Satisfaction, Customer Service, Customer Oriented, Typing, Multi Tasking, Highly Dedicated, Strongly self-motivated, Build Strong..., Always Punctual, Reasoning Skills, Highly motivated..., Self-confidence, Self Management
Education
Jones International University 2012 — 2014
Still Attending, Business Administration and Management, General
Central Piedmont Community College 2006 — 2006
GED
Sprint February 2013 - Present
Telerx November 2011 - February 2013
American Red Cross February 2011 - October 2011
Skills
Customer Satisfaction, Customer Service, Customer Oriented, Typing, Multi Tasking, Highly Dedicated, Strongly self-motivated, Build Strong..., Always Punctual, Reasoning Skills, Highly motivated..., Self-confidence, Self Management
Education
Jones International University 2012 — 2014
Still Attending, Business Administration and Management, General
Central Piedmont Community College 2006 — 2006
GED
Nicole Thayer Nicole Thayer's Telerx Experience October 2009 - July 2012
Job HR Manager, National Engineering & Technology Operations at Comcast
Industry Consumer Services
Experience
Comcast July 2012 - Present
Telerx October 2009 - July 2012
Corporate Express December 2005 - March 2009
The KeVen Parker Company March 2003 - December 2005
Sears, Roebuck and Co. July 2000 - November 2002
Skills
Performance Management, Succession Planning, Employee Relations, Leadership, Talent Acquisition, Talent Management, Onboarding, Employee Engagement, Training, Employee Benefits, Human Resources, Organizational..., Team Building, Personnel Management, Benefits Administration, Deferred Compensation, Workforce Planning, HRIS, Applicant Tracking..., New Hire Orientations, College Recruiting, Interviews, Leadership Development, HR Policies
Education
Ashford University
Comcast July 2012 - Present
Telerx October 2009 - July 2012
Corporate Express December 2005 - March 2009
The KeVen Parker Company March 2003 - December 2005
Sears, Roebuck and Co. July 2000 - November 2002
Skills
Performance Management, Succession Planning, Employee Relations, Leadership, Talent Acquisition, Talent Management, Onboarding, Employee Engagement, Training, Employee Benefits, Human Resources, Organizational..., Team Building, Personnel Management, Benefits Administration, Deferred Compensation, Workforce Planning, HRIS, Applicant Tracking..., New Hire Orientations, College Recruiting, Interviews, Leadership Development, HR Policies
Education
Ashford University
Thomas Runyans Thomas Runyans's Telerx Experience October 2013 - October 2014
Job at
Industry Automotive
Experience
iQor October 2014 - Present
Telerx October 2013 - October 2014
MAU Workforce Solutions at BMW August 2011 - April 2013
Denny's March 2010 - August 2011
Cleveland Community College January 2011 - May 2011
Sedexo Catering February 2009 - March 2010
Skills
Time Management, Leadership, Microsoft Word, Microsoft Excel, Databases, Teamwork, Customer Service, Training, Access, Research, Data Entry, Operations Management, Inventory Management, Sales
Education
Cleveland Community College 2010 — 2012
Associate of Science (A.S.), Computer Networking
iQor October 2014 - Present
Telerx October 2013 - October 2014
MAU Workforce Solutions at BMW August 2011 - April 2013
Denny's March 2010 - August 2011
Cleveland Community College January 2011 - May 2011
Sedexo Catering February 2009 - March 2010
Skills
Time Management, Leadership, Microsoft Word, Microsoft Excel, Databases, Teamwork, Customer Service, Training, Access, Research, Data Entry, Operations Management, Inventory Management, Sales
Education
Cleveland Community College 2010 — 2012
Associate of Science (A.S.), Computer Networking
Nichole Fortier Nichole Fortier's Telerx Experience 2012 - June 2013
Job Yoga Instructor at Be Well. Morristown
Industry Pharmaceuticals
Experience
Yoga Morristown January 2014 - Present
Be Well. Morristown September 2013 - Present
Glassworks Studio, Inc March 2003 - Present
Telerx 2012 - June 2013
Canfield Scientific November 2010 - May 2012
Argyll Arms pub November 2008 - April 2009
University of Richmond January 2007 - May 2008
Skills
Research, Clinical Research, Event Planning, Teaching, Data Analysis, Microsoft Office, French, Social Media
Education
High Vibes Yoga 2013 — 2013
200 Hour Yoga Certification
Cornell University 2012 — 2012
Certificate
University of Richmond 2004 — 2008
BA
The University of Queensland
Yoga Morristown January 2014 - Present
Be Well. Morristown September 2013 - Present
Glassworks Studio, Inc March 2003 - Present
Telerx 2012 - June 2013
Canfield Scientific November 2010 - May 2012
Argyll Arms pub November 2008 - April 2009
University of Richmond January 2007 - May 2008
Skills
Research, Clinical Research, Event Planning, Teaching, Data Analysis, Microsoft Office, French, Social Media
Education
High Vibes Yoga 2013 — 2013
200 Hour Yoga Certification
Cornell University 2012 — 2012
Certificate
University of Richmond 2004 — 2008
BA
The University of Queensland
Alegria Vertacnik Alegria Vertacnik's Telerx Experience March 2009 - January 2011
Job Medical Assistant The Foot Instititute
Industry Medical Practice
Experience
na May 2014 - Present
Awnings, Canopies and Shades of El Paso March 2012 - June 2013
Win Tax Pros of El Paso January 2011 - March 2012
Telerx March 2009 - January 2011
Skills
Customer Service, Client Billing, QuickBooks, Tax Preparation, Telecommunications
Education
Anamarc College-El Paso 2013 — 2013
Certification- Nurses Assistant, CNA, 92.5
na May 2014 - Present
Awnings, Canopies and Shades of El Paso March 2012 - June 2013
Win Tax Pros of El Paso January 2011 - March 2012
Telerx March 2009 - January 2011
Skills
Customer Service, Client Billing, QuickBooks, Tax Preparation, Telecommunications
Education
Anamarc College-El Paso 2013 — 2013
Certification- Nurses Assistant, CNA, 92.5
Heather Schafer's Telerx Experience April 2012 - Present
Job Account Training Supervisor at Telerx
Industry Consumer Services
Experience
Telerx April 2012 - Present
Telerx June 2010 - April 2012
ABC Human Services May 2008 - April 2010
Total Miracle Kids January 2008 - May 2008
Skills
Staff Training, Training & Development, Training Skills, Quality Assurance, Process Mapping, CRM software, Coaching, Development of Training..., Business Process Design, Salesforce.com, Software Training, Developmental..., Adult Learners, Independent, Employee Training, New Hire Training, Play Therapy, Customer Service, Training, CRM, Call Centers, Process Improvement, Business Process Mapping, Hands-on Training, Operations Management, Adult Students, Customer Satisfaction, Customer Experience, Team Building, Leadership
Education
Appalachian State University 2004 — 2007
Bachelor of Science, Health Education
University of North Carolina at Greensboro 2003 — 2004
Telerx April 2012 - Present
Telerx June 2010 - April 2012
ABC Human Services May 2008 - April 2010
Total Miracle Kids January 2008 - May 2008
Skills
Staff Training, Training & Development, Training Skills, Quality Assurance, Process Mapping, CRM software, Coaching, Development of Training..., Business Process Design, Salesforce.com, Software Training, Developmental..., Adult Learners, Independent, Employee Training, New Hire Training, Play Therapy, Customer Service, Training, CRM, Call Centers, Process Improvement, Business Process Mapping, Hands-on Training, Operations Management, Adult Students, Customer Satisfaction, Customer Experience, Team Building, Leadership
Education
Appalachian State University 2004 — 2007
Bachelor of Science, Health Education
University of North Carolina at Greensboro 2003 — 2004
Sheri McCrork's Telerx Experience March 2014 - September 2014
Job Monitor, Veterinary Clinical Studies, at Triveritas Ltd
Industry Pharmaceuticals
Experience
Triveritas Ltd September 2014 - Present
Telerx March 2014 - September 2014
Banfield Pet Hospital July 2013 - March 2014
Banfield Pet Hospital June 2012 - July 2013
VetPharm, Inc. July 2010 - February 2012
Banfield Pet Hospital 2002 - 2009
SCIREX Corporation 2000 - 2002
SCIREX Corporation 1996 - 2002
The Wistar Institute 1994 - 1996
Skills
Clinical Monitoring, Clinical Trials, Clinical Trial..., Clinical Research, Data Management, Drug Development, Microsoft Office, CRA, CRO, GCP, FDA, Asthma, Cholesterol, antiparasitic, Reception, Front Office, Client Services, Client Communications, Client Interfacing, Telephone Skills, Cash Handling, Cashiering, Library Science
Education
Delaware Valley College 1990 — 1994
Bachelor of Science (B.S.), Animal Science
Triveritas Ltd September 2014 - Present
Telerx March 2014 - September 2014
Banfield Pet Hospital July 2013 - March 2014
Banfield Pet Hospital June 2012 - July 2013
VetPharm, Inc. July 2010 - February 2012
Banfield Pet Hospital 2002 - 2009
SCIREX Corporation 2000 - 2002
SCIREX Corporation 1996 - 2002
The Wistar Institute 1994 - 1996
Skills
Clinical Monitoring, Clinical Trials, Clinical Trial..., Clinical Research, Data Management, Drug Development, Microsoft Office, CRA, CRO, GCP, FDA, Asthma, Cholesterol, antiparasitic, Reception, Front Office, Client Services, Client Communications, Client Interfacing, Telephone Skills, Cash Handling, Cashiering, Library Science
Education
Delaware Valley College 1990 — 1994
Bachelor of Science (B.S.), Animal Science
Ashleigh Ward Ashleigh Ward's Telerx Experience August 2013 - August 2014
Job Freelance Graphic Designer
Industry Graphic Design
Experience
CVS Health March 2015 - Present
Telerx August 2013 - August 2014
Cabrini College November 2011 - May 2013
Skills
InDesign, Illustrator, Dreamweaver, Photoshop, Adobe Creative Suite, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Typing, Illustration, Microsoft Office, Customer Service, Adobe Acrobat, Graphic Design
Education
Cabrini College 2011 — 2013
B.A., Graphic Design
Luzerne County Community College 2008 — 2010
Associate Degree, Computer Graphics
CVS Health March 2015 - Present
Telerx August 2013 - August 2014
Cabrini College November 2011 - May 2013
Skills
InDesign, Illustrator, Dreamweaver, Photoshop, Adobe Creative Suite, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Typing, Illustration, Microsoft Office, Customer Service, Adobe Acrobat, Graphic Design
Education
Cabrini College 2011 — 2013
B.A., Graphic Design
Luzerne County Community College 2008 — 2010
Associate Degree, Computer Graphics
Catherine Vika Fuhrmeister Catherine Vika Fuhrmeister's Telerx Experience August 2015 - Present
Job Unit secretary at Chestnut Hill Hospital
Industry Hospital & Health Care
Experience
Telerx August 2015 - Present
DSW August 2014 - Present
Physicians Endonscopy 2015 - 2015
School District of Springfield Township 2009 - 2014
Chestnut Hill Hospital September 2005 - February 2013
InterplX Expense Management August 1998 - 2002
Skills
Healthcare, Medical Terminology, Hospitals, BLS, EKG, Cpr Certified, Patient Safety, HIPAA, Microsoft Word
Education
Sanford-Brown Institute-Trevose 2003 — 2005
Certification, Medical/Clinical Assistant
Telerx August 2015 - Present
DSW August 2014 - Present
Physicians Endonscopy 2015 - 2015
School District of Springfield Township 2009 - 2014
Chestnut Hill Hospital September 2005 - February 2013
InterplX Expense Management August 1998 - 2002
Skills
Healthcare, Medical Terminology, Hospitals, BLS, EKG, Cpr Certified, Patient Safety, HIPAA, Microsoft Word
Education
Sanford-Brown Institute-Trevose 2003 — 2005
Certification, Medical/Clinical Assistant
Tiffany McNeill Tiffany McNeill's Telerx Experience June 2013 - Present
Job Project Manager at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx June 2013 - Present
Telerx August 2006 - May 2013
Telerx November 1999 - August 2006
Skills
Training & Development, Presentation Development, Microsoft Office, Employee Training, Teamwork, Call Centers, Training, CRM, Customer Experience, Coaching, Customer Satisfaction, Leadership, Customer Retention, Budgets, Vendor Management, Workforce Management
Education
Bloomsburg University of Pennsylvania 1995 — 1999
Bachelor's Degree, Elementary Education
Telerx June 2013 - Present
Telerx August 2006 - May 2013
Telerx November 1999 - August 2006
Skills
Training & Development, Presentation Development, Microsoft Office, Employee Training, Teamwork, Call Centers, Training, CRM, Customer Experience, Coaching, Customer Satisfaction, Leadership, Customer Retention, Budgets, Vendor Management, Workforce Management
Education
Bloomsburg University of Pennsylvania 1995 — 1999
Bachelor's Degree, Elementary Education
Patricia Guiteau Patricia Guiteau's Telerx Experience October 2006 - May 2007
Job Associate Teacher at Colonial IU 20
Industry Primary/Secondary Education
Experience
Colonial IU 20 July 2015 - Present
Northampton Community College August 2015 - Present
Huntington Learning Center April 2015 - August 2015
Pennridge South Middle School September 2014 - June 2015
Pennsylvania School of Business January 2007 - January 2014
Telerx October 2006 - May 2007
P.S./M.S 105Q September 1998 - June 2006
Skills
Teaching, Small Group Instruction, Adult Education, Public Speaking, Educational Consulting, E-Learning, Microsoft Excel, Training Delivery, Microsoft Office, Classroom, PowerPoint, Educational Technology, Customer Service, Higher Education, Curriculum Design, Educational Leadership, Staff Development, Team Leadership, Leadership
Education
Cambridge College 2003 — 2004
M.Ed., Education
LIU Post 1992 — 1996
B.S., Elementary Education
Colonial IU 20 July 2015 - Present
Northampton Community College August 2015 - Present
Huntington Learning Center April 2015 - August 2015
Pennridge South Middle School September 2014 - June 2015
Pennsylvania School of Business January 2007 - January 2014
Telerx October 2006 - May 2007
P.S./M.S 105Q September 1998 - June 2006
Skills
Teaching, Small Group Instruction, Adult Education, Public Speaking, Educational Consulting, E-Learning, Microsoft Excel, Training Delivery, Microsoft Office, Classroom, PowerPoint, Educational Technology, Customer Service, Higher Education, Curriculum Design, Educational Leadership, Staff Development, Team Leadership, Leadership
Education
Cambridge College 2003 — 2004
M.Ed., Education
LIU Post 1992 — 1996
B.S., Elementary Education
Lauren Koneski Lauren Koneski's Telerx Experience May 2007 - November 2010
Job Partner Marketing Associate/ Contributor at Travelocity. Actively Seeking Opportunities
Industry Leisure, Travel & Tourism
Experience
Travelocity November 2012 - Present
Travelocity September 2011 - Present
Jolie Health and Beauty Academy May 2012 - February 2013
Travelocity September 2011 - November 2012
Medico Industries November 2010 - September 2011
Telerx May 2007 - November 2010
Skills
Tourism, Online Marketing, E-commerce, Online Travel, Microsoft Excel, Microsoft Office, Microsoft Word, CRM, Sabre, Time Management, Organization &..., Troubleshooting, Global Operations, Research, Kronos, Food & Beverage, Customer Service, Brand Management, Hands-on Training, Synxis, Quality Assurance, Management, Project Planning, Travel Planning, Hotel Booking, Training, Business Travel, Call Centers, Leisure Travel, Travel Management
Education
Jolie Hair and Beauty Academy of Wilkes-Barre 2011 — 2012
Licentiate degree, Cosmetology, Barber/Styling, and Nail Instructor
Travelocity November 2012 - Present
Travelocity September 2011 - Present
Jolie Health and Beauty Academy May 2012 - February 2013
Travelocity September 2011 - November 2012
Medico Industries November 2010 - September 2011
Telerx May 2007 - November 2010
Skills
Tourism, Online Marketing, E-commerce, Online Travel, Microsoft Excel, Microsoft Office, Microsoft Word, CRM, Sabre, Time Management, Organization &..., Troubleshooting, Global Operations, Research, Kronos, Food & Beverage, Customer Service, Brand Management, Hands-on Training, Synxis, Quality Assurance, Management, Project Planning, Travel Planning, Hotel Booking, Training, Business Travel, Call Centers, Leisure Travel, Travel Management
Education
Jolie Hair and Beauty Academy of Wilkes-Barre 2011 — 2012
Licentiate degree, Cosmetology, Barber/Styling, and Nail Instructor
Teresa Parrott Teresa Parrott's Telerx Experience June 2008 - Present
Job Customer Service Representive at Telerx
Industry Primary/Secondary Education
Experience
Telerx June 2008 - Present
CaroMont Health April 2005 - July 2007
CVS Pharmacy April 2001 - April 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Certified Pharmacy..., Full time student for...
Education
Cleveland Community College 2012 — 2014
Associate of Arts and Sciences (AAS), School Age Children
Telerx June 2008 - Present
CaroMont Health April 2005 - July 2007
CVS Pharmacy April 2001 - April 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Certified Pharmacy..., Full time student for...
Education
Cleveland Community College 2012 — 2014
Associate of Arts and Sciences (AAS), School Age Children
Nykhia Riley's Telerx Experience April 2011 - March 2012
Job
Industry
Experience
The AmeriHealth Mercy Family of Companies April 2012 - Present
Telerx April 2011 - March 2012
MedRisk, Inc. November 2008 - November 2010
JPMorgan Chase September 2005 - October 2008
Education
University of Phoenix 2007 — 2009
Computer and Information Systems Security/Information Assurance, 3.8
Community College of Philadelphia 2001 — 2003
Computer and Information Systems Security/Information Assurance
Overbrook High 1996 — 2000
Diploma, Motivation
The AmeriHealth Mercy Family of Companies April 2012 - Present
Telerx April 2011 - March 2012
MedRisk, Inc. November 2008 - November 2010
JPMorgan Chase September 2005 - October 2008
Education
University of Phoenix 2007 — 2009
Computer and Information Systems Security/Information Assurance, 3.8
Community College of Philadelphia 2001 — 2003
Computer and Information Systems Security/Information Assurance
Overbrook High 1996 — 2000
Diploma, Motivation
Ada Jasmin Perez's Telerx Experience April 2012 - March 2014
Job Help Desk/Office Support Specialist with 18+ years experience. Actively Seeking New Opportunities
Industry Executive Office
Experience
18+ years experience Actively Seeking New Opportunities April 2015 - Present
Quality Staffing of America, Inc. October 2014 - April 2015
Telerx April 2012 - March 2014
Magellan Health Services January 2005 - June 2010
Magellan Health Services January 2005 - December 2006
Dun and Bradstreet March 2002 - September 2002
ICT Group Inc. February 1999 - April 2002
Skills
Troubleshooting, Access, Team Building, Software Documentation, Call Centers, Time Management, Databases, Sales, Computer Hardware, Customer Service, Problem Solving, Process Improvement, Networking, Microsoft Office 2007, Operating Systems, Excel, Outlook, PowerPoint, Microsoft Office, Visio, Training, Financial Accounting, Computer Hardware..., IP Networking, Hardware, Call Center, Database Administration, XP, Documentation, Customer Relations, Administration, Windows, System Administration, Mentoring, Data Entry, Network Administration, Software Installation, Billing, Teamwork, SharePoint, Management, CRM, Program Management, Salesforce.com, Windows 7, Coaching, Cloud Computing, Technical Support, Customer Satisfaction, Team Leadership
Education
DeSales University 2011 — 2015
Bachelors, Management
New Horizons Computer Learning Center 2011 — 2011
Diploma, Computer and Network Support Technician
Allentown Business School 2002 — 2004
Associates, Management & Marketing
18+ years experience Actively Seeking New Opportunities April 2015 - Present
Quality Staffing of America, Inc. October 2014 - April 2015
Telerx April 2012 - March 2014
Magellan Health Services January 2005 - June 2010
Magellan Health Services January 2005 - December 2006
Dun and Bradstreet March 2002 - September 2002
ICT Group Inc. February 1999 - April 2002
Skills
Troubleshooting, Access, Team Building, Software Documentation, Call Centers, Time Management, Databases, Sales, Computer Hardware, Customer Service, Problem Solving, Process Improvement, Networking, Microsoft Office 2007, Operating Systems, Excel, Outlook, PowerPoint, Microsoft Office, Visio, Training, Financial Accounting, Computer Hardware..., IP Networking, Hardware, Call Center, Database Administration, XP, Documentation, Customer Relations, Administration, Windows, System Administration, Mentoring, Data Entry, Network Administration, Software Installation, Billing, Teamwork, SharePoint, Management, CRM, Program Management, Salesforce.com, Windows 7, Coaching, Cloud Computing, Technical Support, Customer Satisfaction, Team Leadership
Education
DeSales University 2011 — 2015
Bachelors, Management
New Horizons Computer Learning Center 2011 — 2011
Diploma, Computer and Network Support Technician
Allentown Business School 2002 — 2004
Associates, Management & Marketing
Sara Ercolani Sara Ercolani's Telerx Experience November 2001 - January 2002
Job Director of Operations at WNS Global Services
Industry Leisure, Travel & Tourism
Experience
WNS Global Services September 2014 - Present
Travelocity January 2002 - August 2014
Telerx November 2001 - January 2002
Travelocity August 2001 - November 2001
Kingdom Vacations 1991 - 2001
Skills
Call Center Development, Employee Management, Leadership Development, Microsoft Office, Cross Functional..., Situational Leadership, Employee Training, Performance Management, Key Performance..., Sales Management, Account Management, Customer Service, Leisure Travel, Online Travel
Education
Cazenovia College 1984 — 1986
Associate of Arts and Sciences (AAS), Advertising Design
WNS Global Services September 2014 - Present
Travelocity January 2002 - August 2014
Telerx November 2001 - January 2002
Travelocity August 2001 - November 2001
Kingdom Vacations 1991 - 2001
Skills
Call Center Development, Employee Management, Leadership Development, Microsoft Office, Cross Functional..., Situational Leadership, Employee Training, Performance Management, Key Performance..., Sales Management, Account Management, Customer Service, Leisure Travel, Online Travel
Education
Cazenovia College 1984 — 1986
Associate of Arts and Sciences (AAS), Advertising Design
Kathleen Wiltraut Kathleen Wiltraut's Telerx Experience January 2012 - September 2012
Job Account Executive at Tompkins Insurance
Industry Consumer Services
Experience
Tompkins Insurance March 2014 - Present
The Hartford June 2013 - January 2014
Telerx January 2012 - September 2012
Health Care Advisors, Inc & B.J. Kane and Company, P.C. May 2011 - January 2012
Healthcare Business Alliance, inc. January 2011 - January 2012
B.J. Kane and Company, PC & Health Care Advisors, Inc. December 2003 - May 2011
Capelli Hair and Skin Spa November 2002 - December 2003
Guardian Life Insurance Company March 2001 - July 2002
Telerx December 1998 - March 2001
AARP Health Insurance Options September 1988 - January 1998
Skills
Performance Management, Training, Change Management, Human Resources, Leadership, Team Building, Recruiting, Strategy, Employee Benefits, Coaching, Personnel Management, Budgets, Employee Relations, Nonprofits, CRM, Start-ups, Management, Call Centers, Outsourcing, Customer Satisfaction, New Business Development, Sales, Customer Service, Negotiation, Entrepreneurship, Leadership Development, Interviews, Staff Development, Vendor Management, Business Development, Networking, Customer Retention, Employee Engagement, Strategic Planning, Marketing
Education
Cornell University 2009 — 2015
HR Studies, Change Leadership, Manage For Execution, and High Performance Leadership Certificates
Muhlenberg College
Business Management
Tompkins Insurance March 2014 - Present
The Hartford June 2013 - January 2014
Telerx January 2012 - September 2012
Health Care Advisors, Inc & B.J. Kane and Company, P.C. May 2011 - January 2012
Healthcare Business Alliance, inc. January 2011 - January 2012
B.J. Kane and Company, PC & Health Care Advisors, Inc. December 2003 - May 2011
Capelli Hair and Skin Spa November 2002 - December 2003
Guardian Life Insurance Company March 2001 - July 2002
Telerx December 1998 - March 2001
AARP Health Insurance Options September 1988 - January 1998
Skills
Performance Management, Training, Change Management, Human Resources, Leadership, Team Building, Recruiting, Strategy, Employee Benefits, Coaching, Personnel Management, Budgets, Employee Relations, Nonprofits, CRM, Start-ups, Management, Call Centers, Outsourcing, Customer Satisfaction, New Business Development, Sales, Customer Service, Negotiation, Entrepreneurship, Leadership Development, Interviews, Staff Development, Vendor Management, Business Development, Networking, Customer Retention, Employee Engagement, Strategic Planning, Marketing
Education
Cornell University 2009 — 2015
HR Studies, Change Leadership, Manage For Execution, and High Performance Leadership Certificates
Muhlenberg College
Business Management
Christopher E. Lopez, Sr. Christopher E. Lopez, Sr.'s Telerx Experience May 2009 - April 2010
Job Career Talent Coach at Lee Hecht Harrison
Industry Human Resources
Experience
Lee Hecht Harrison August 2015 - Present
The National Association of African Americans in Human Resources - January 2010 - Present
Whine & Dine Networking LLC July 2009 - Present
Phi Beta Sigma Fraternity Inc November 1990 - Present
Bluerose Consultant Group November 2014 - September 2015
American Airlines February 2012 - November 2014
Bluerose Consultant Group February 2004 - February 2012
TelerX May 2009 - April 2010
National Association of African Americans in Human Resources - Philadelphia September 2008 - December 2009
Hewitt Associates March 2007 - December 2008
Skills
HRIS, Succession Planning, Diversity Recruitment, Employee/Labor Relations, Payroll, Talent Management, Performance Management, Training, Leadership, Employee Relations, Organizational..., Applicant Tracking..., Building Relationships, Career Counseling, Coaching, College Recruiting, Consulting, Employee Engagement, Employee Training, Executive Search, HR Consulting, Hiring, Human Resources, Internet Recruiting, Interviews, Leadership Development, Management, Mergers, New Hire Orientations, Onboarding, Operations Management, Outsourcing, Personnel Management, Policy, Project Management, Recruiting, Sourcing, Staff Development, Strategy, Talent Acquisition, Technical Recruiting, Workforce Planning, Change Management, Industrial Relations, Employee Benefits
Education
Cheyney University of Pennsylvania
Lee Hecht Harrison August 2015 - Present
The National Association of African Americans in Human Resources - January 2010 - Present
Whine & Dine Networking LLC July 2009 - Present
Phi Beta Sigma Fraternity Inc November 1990 - Present
Bluerose Consultant Group November 2014 - September 2015
American Airlines February 2012 - November 2014
Bluerose Consultant Group February 2004 - February 2012
TelerX May 2009 - April 2010
National Association of African Americans in Human Resources - Philadelphia September 2008 - December 2009
Hewitt Associates March 2007 - December 2008
Skills
HRIS, Succession Planning, Diversity Recruitment, Employee/Labor Relations, Payroll, Talent Management, Performance Management, Training, Leadership, Employee Relations, Organizational..., Applicant Tracking..., Building Relationships, Career Counseling, Coaching, College Recruiting, Consulting, Employee Engagement, Employee Training, Executive Search, HR Consulting, Hiring, Human Resources, Internet Recruiting, Interviews, Leadership Development, Management, Mergers, New Hire Orientations, Onboarding, Operations Management, Outsourcing, Personnel Management, Policy, Project Management, Recruiting, Sourcing, Staff Development, Strategy, Talent Acquisition, Technical Recruiting, Workforce Planning, Change Management, Industrial Relations, Employee Benefits
Education
Cheyney University of Pennsylvania
Leslie Hess-Hewitt Leslie Hess-Hewitt's Telerx Experience January 2009 - Present
Job Financial Systems Administrator at Telerx
Industry Information Technology and Services
Experience
Telerx January 2009 - Present
Telerx October 2005 - Present
Mammoth Mountain Ski Area 2000 - 2005
Skills
Process Improvement, SharePoint, Project Management, Business Intelligence, Business Analysis, Training, Team Leadership, Customer Service, Program Management, Microsoft SQL Server, Change Management, SQL, Visio, Requirements Analysis, PowerPoint, Software Documentation, Management, Security, Performance Management, Business Process..., Analytics, Call Centers, Quality Assurance, Leadership, Operations Management, Business Process, Integration
Education
Chaffey College
Telerx January 2009 - Present
Telerx October 2005 - Present
Mammoth Mountain Ski Area 2000 - 2005
Skills
Process Improvement, SharePoint, Project Management, Business Intelligence, Business Analysis, Training, Team Leadership, Customer Service, Program Management, Microsoft SQL Server, Change Management, SQL, Visio, Requirements Analysis, PowerPoint, Software Documentation, Management, Security, Performance Management, Business Process..., Analytics, Call Centers, Quality Assurance, Leadership, Operations Management, Business Process, Integration
Education
Chaffey College
Carole Cimakasky Peck's Telerx Experience April 2014 - August 2014
Job Group Travel Specialist at New York City Vacation Packages
Industry Leisure, Travel & Tourism
Experience
New York City Vacation Packages October 2014 - Present
Telerx April 2014 - August 2014
Travelocity June 2013 - November 2013
Travelocity February 2013 - June 2013
Travelocity April 2011 - February 2013
Travelocity October 2004 - April 2011
Travelocity March 2002 - October 2004
Travelocity September 2001 - March 2002
Kingdom Vacations May 2000 - May 2001
Kingdom Vacations October 1997 - May 2000
Skills
Online Travel, Tourism, Sabre, E-commerce, Training, Hotels, Travel Management, Customer Service, Sales, Hospitality, Online Advertising, Airlines, Management, Account Management, Online Marketing, Event Management, Business Travel, Travel Planning, Leisure, Affiliate Marketing, Team Building, Trade Shows, Destination Marketing, Hotel Booking, Pricing, CRM, Software Documentation, Revenue Analysis, Social Media Marketing, Email Marketing, Leisure Travel, Marketing Strategy, Product Management, Strategic Partnerships, Competitive Analysis, Marketing, Web Analytics, Curriculum Development, Training Delivery, User Documentation, Salesforce.com, Newsletters, Employee Training, Document Management, Document Review, PowerPoint, PowerPoint development, Microsoft Dynamics, Curriculum Design, Customer Satisfaction
Education
Bloomsburg University of Pennsylvania 1984 — 1988
Bachelor of Arts, Mass Communications
Meyers High School 1979 — 1984
New York City Vacation Packages October 2014 - Present
Telerx April 2014 - August 2014
Travelocity June 2013 - November 2013
Travelocity February 2013 - June 2013
Travelocity April 2011 - February 2013
Travelocity October 2004 - April 2011
Travelocity March 2002 - October 2004
Travelocity September 2001 - March 2002
Kingdom Vacations May 2000 - May 2001
Kingdom Vacations October 1997 - May 2000
Skills
Online Travel, Tourism, Sabre, E-commerce, Training, Hotels, Travel Management, Customer Service, Sales, Hospitality, Online Advertising, Airlines, Management, Account Management, Online Marketing, Event Management, Business Travel, Travel Planning, Leisure, Affiliate Marketing, Team Building, Trade Shows, Destination Marketing, Hotel Booking, Pricing, CRM, Software Documentation, Revenue Analysis, Social Media Marketing, Email Marketing, Leisure Travel, Marketing Strategy, Product Management, Strategic Partnerships, Competitive Analysis, Marketing, Web Analytics, Curriculum Development, Training Delivery, User Documentation, Salesforce.com, Newsletters, Employee Training, Document Management, Document Review, PowerPoint, PowerPoint development, Microsoft Dynamics, Curriculum Design, Customer Satisfaction
Education
Bloomsburg University of Pennsylvania 1984 — 1988
Bachelor of Arts, Mass Communications
Meyers High School 1979 — 1984
Denise Ziegler, PMP's Telerx Experience June 2008 - July 2012
Job IT Project Manager at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems June 2015 - Present
TEKsystems December 2013 - April 2015
TEKsystems March 2013 - November 2013
Anexinet July 2012 - February 2013
Telerx June 2008 - July 2012
Merck & Co., Inc. May 2005 - April 2008
Merck & Co., Inc. September 2004 - May 2005
Merck & Co., Inc September 2000 - September 2004
Merck & Co., Inc. May 1999 - September 2000
Penn Mutual Life Insurance August 1996 - April 1999
Skills
E-commerce, Release Management, SDLC, Visio, PMP, MS Project, Agile Project Management, SOX Compliancy, HIPAA, Project Management, Change Management, Program Management, Software Project..., Business Analysis, Business Requirements, Requirements Analysis, SharePoint, Agile Methodologies, PMO, Pharmaceutical Marketing, ICD-10, Software Development, Leadership, Vendor Management, Training, Process Improvement, CRM, Scrum, Business Process, Management, Oracle, Testing, Analysis, Project Portfolio..., Requirements Gathering, IT Strategy, Software Documentation, Telecommunications, IT Management, Business Process..., Enterprise Architecture, Data Warehousing, Integration, Information Technology
Education
La Salle University 1996 — 2000
M.S.
Cabrini College 1983 — 1987
B.S.
TEKsystems June 2015 - Present
TEKsystems December 2013 - April 2015
TEKsystems March 2013 - November 2013
Anexinet July 2012 - February 2013
Telerx June 2008 - July 2012
Merck & Co., Inc. May 2005 - April 2008
Merck & Co., Inc. September 2004 - May 2005
Merck & Co., Inc September 2000 - September 2004
Merck & Co., Inc. May 1999 - September 2000
Penn Mutual Life Insurance August 1996 - April 1999
Skills
E-commerce, Release Management, SDLC, Visio, PMP, MS Project, Agile Project Management, SOX Compliancy, HIPAA, Project Management, Change Management, Program Management, Software Project..., Business Analysis, Business Requirements, Requirements Analysis, SharePoint, Agile Methodologies, PMO, Pharmaceutical Marketing, ICD-10, Software Development, Leadership, Vendor Management, Training, Process Improvement, CRM, Scrum, Business Process, Management, Oracle, Testing, Analysis, Project Portfolio..., Requirements Gathering, IT Strategy, Software Documentation, Telecommunications, IT Management, Business Process..., Enterprise Architecture, Data Warehousing, Integration, Information Technology
Education
La Salle University 1996 — 2000
M.S.
Cabrini College 1983 — 1987
B.S.
Shawn Queeney Shawn Queeney's Telerx Experience March 1998 - September 2000
Job Bucks County Community College
Industry Higher Education
Experience
Bucks County Community College August 2003 - Present
Simmons Associates September 2000 - May 2003
Telerx March 1998 - September 2000
Skills
Higher Education, Distance Learning, College Teaching, Teaching, WebCT, Curriculum Development, Instructional Technology, Instructional Design, Adult Education, E-Learning, Curriculum Design, Educational Technology, Public Speaking, Academic Advising, Training
Education
Bloomsburg University of Pennsylvania
Master's, Communication Studies
Wilkes University
BS, Business Administration
Bucks County Community College August 2003 - Present
Simmons Associates September 2000 - May 2003
Telerx March 1998 - September 2000
Skills
Higher Education, Distance Learning, College Teaching, Teaching, WebCT, Curriculum Development, Instructional Technology, Instructional Design, Adult Education, E-Learning, Curriculum Design, Educational Technology, Public Speaking, Academic Advising, Training
Education
Bloomsburg University of Pennsylvania
Master's, Communication Studies
Wilkes University
BS, Business Administration
Sam Pinola Sam Pinola's Telerx Experience 1997 - 2000
Job Facilities Management Specialist. I've spent time on both sides of the desk!
Industry Facilities Services
Experience
VILLA Join The Movement April 2015 - Present
USM May 2013 - June 2014
Temple University 2011 - February 2013
CVM Construction May 2007 - March 2011
Cox Construction 2005 - 2007
Telerx 1997 - 2000
Telerx 1997 - 2000
Telerx 1997 - 2000
Skills
Project Management, Healthcare Construction, Facilities Management, Superintendents, Project Coordination, Project Cost, Hospital Facilities, Graphic Presentations, Graphic Design, Photography, Invoicing, Accounts Payable, Grant Administration, Contract Management, Construction, Customer Service..., Customer Service..., Music Production, Notary Public, Human Resources, Music, Film, Management, Process Scheduler, Video Production, Project Planning, Purchasing, Supervisory Skills, Post Production, Contract Negotiation, Customer Service, Procurement, Proposal Writing
Education
Temple University 1994 — 1997
Bachelor of Arts (BA), Film/Cinema/Video Studies
Bucks County Community College 1991 — 1993
Associate's degree, Film & Video Production
VILLA Join The Movement April 2015 - Present
USM May 2013 - June 2014
Temple University 2011 - February 2013
CVM Construction May 2007 - March 2011
Cox Construction 2005 - 2007
Telerx 1997 - 2000
Telerx 1997 - 2000
Telerx 1997 - 2000
Skills
Project Management, Healthcare Construction, Facilities Management, Superintendents, Project Coordination, Project Cost, Hospital Facilities, Graphic Presentations, Graphic Design, Photography, Invoicing, Accounts Payable, Grant Administration, Contract Management, Construction, Customer Service..., Customer Service..., Music Production, Notary Public, Human Resources, Music, Film, Management, Process Scheduler, Video Production, Project Planning, Purchasing, Supervisory Skills, Post Production, Contract Negotiation, Customer Service, Procurement, Proposal Writing
Education
Temple University 1994 — 1997
Bachelor of Arts (BA), Film/Cinema/Video Studies
Bucks County Community College 1991 — 1993
Associate's degree, Film & Video Production
Michelle Hoff Michelle Hoff's Telerx Experience November 2003 - January 2005
Job Clinical Project Manager at Symbio, LLC
Industry Pharmaceuticals
Experience
Symbio, LLC April 2015 - Present
Aesculap May 2013 - April 2015
Hoff Healthy Vending 2011 - 2013
ReSearch Pharmaceutical Services July 2010 - September 2012
Hoff Healthy Vending September 2009 - December 2010
Johnson & Johnson Pharmaceutical Research & Development February 2007 - December 2008
Merck & Co. Inc October 2005 - September 2006
Shire Pharmaceuticals August 2005 - October 2005
Telerx November 2003 - January 2005
Emergency Care Research Institute March 2003 - July 2003
Skills
Oncology, Clinical Data Management, Clinical Trials, GCP, Cardiology, Pharmaceutical Industry, Nutrition, Reimbursement, Expense Management, Organizational..., Negotiation, Communication Skills, Time Management, Priority Management, Setting Priorities, New Business Development, Small Business, Business Planning, Clinical Research, Public Relations, Big-picture Thinking, Wholesale Operations, Product Sampling, Education, Bookkeeping, Data Entry, Microsoft Excel, Microsoft Word, Dropbox, Cloud Storage, 3rd Party Relationships, Strategic Partnerships, Sales, CRO, Biotechnology, Protocol, Healthcare
Education
Columbia University in the City of New York 2010 — 2010
Environmental Biology
Temple University 2000 — 2002
B.S, Exercise Science/Kinesiology
Palisades High School
Symbio, LLC April 2015 - Present
Aesculap May 2013 - April 2015
Hoff Healthy Vending 2011 - 2013
ReSearch Pharmaceutical Services July 2010 - September 2012
Hoff Healthy Vending September 2009 - December 2010
Johnson & Johnson Pharmaceutical Research & Development February 2007 - December 2008
Merck & Co. Inc October 2005 - September 2006
Shire Pharmaceuticals August 2005 - October 2005
Telerx November 2003 - January 2005
Emergency Care Research Institute March 2003 - July 2003
Skills
Oncology, Clinical Data Management, Clinical Trials, GCP, Cardiology, Pharmaceutical Industry, Nutrition, Reimbursement, Expense Management, Organizational..., Negotiation, Communication Skills, Time Management, Priority Management, Setting Priorities, New Business Development, Small Business, Business Planning, Clinical Research, Public Relations, Big-picture Thinking, Wholesale Operations, Product Sampling, Education, Bookkeeping, Data Entry, Microsoft Excel, Microsoft Word, Dropbox, Cloud Storage, 3rd Party Relationships, Strategic Partnerships, Sales, CRO, Biotechnology, Protocol, Healthcare
Education
Columbia University in the City of New York 2010 — 2010
Environmental Biology
Temple University 2000 — 2002
B.S, Exercise Science/Kinesiology
Palisades High School
Chantel Milford Chantel Milford's Telerx Experience January 2009 - August 2009
Job Provider Claim Resolution Specialist at United Health Group
Industry Insurance
Experience
UnitedHealthcare February 2011 - April 2015
Cubic Applications, Inc August 2009 - January 2011
Telerx January 2009 - August 2009
Aflac January 2003 - September 2008
Rack Room Shoes August 2002 - December 2002
Bargain Town August 1997 - May 2002
Skills
Insurance, Claim, Sales, Call Center, Merchandising, Health Insurance, Claims Resolution, Claims Handling, Medicare, Claim Investigation, HIPAA, Commercial Insurance, Customer Service, Data Entry
Education
Colorado Technical University 2008 — 2009
Assoicate of Science, General Studies
Columbus Technical College 2001 — 2002
Diploma, Business Office Technology
UnitedHealthcare February 2011 - April 2015
Cubic Applications, Inc August 2009 - January 2011
Telerx January 2009 - August 2009
Aflac January 2003 - September 2008
Rack Room Shoes August 2002 - December 2002
Bargain Town August 1997 - May 2002
Skills
Insurance, Claim, Sales, Call Center, Merchandising, Health Insurance, Claims Resolution, Claims Handling, Medicare, Claim Investigation, HIPAA, Commercial Insurance, Customer Service, Data Entry
Education
Colorado Technical University 2008 — 2009
Assoicate of Science, General Studies
Columbus Technical College 2001 — 2002
Diploma, Business Office Technology
Vernitta Tucker Vernitta Tucker's Telerx Experience 2013 - 2014
Job Inside Vaccine Sales Representative at Touchpoint Solutions/Merck
Industry Information Services
Experience
Publicis Touchpoint Solutions/Merck August 2014 - Present
Telerx 2013 - 2014
Technekes LLC 2013 - 2013
IMS Consulting Group 2010 - 2012
Novo Nordisk A/S 2006 - 2010
Orthobiotech (Johnson & Johnson) 2004 - 2006
Merck 2001 - 2004
Skills
Pharmaceutical Industry, Market Research, Claims Adjuster, Direct Sales, Consulting, Social Services, Institutional Sales, Biotechnology Industry, Sales, Lifesciences, Sales Operations, Analysis, Healthcare, Clinical Research, Product Launch, Pharmaceutical Sales, Oncology, Endocrinology, Hospitals, Vaccines, Strategy, Managed Care, Recruiting, Clinical Development, Sales Effectiveness, Medical Devices, Neurology, Talent Acquisition, Business Development, Diabetes, Competitive Analysis, Hospital Sales, Competitive Intelligence, Biotechnology, Cardiology, Management, Urology, Market Analysis, Selling Skills, Pulmonology, Rheumatology, Immunology
Education
Cleveland State University 1992 — 1995
Bachelors of Science, Social Work
Publicis Touchpoint Solutions/Merck August 2014 - Present
Telerx 2013 - 2014
Technekes LLC 2013 - 2013
IMS Consulting Group 2010 - 2012
Novo Nordisk A/S 2006 - 2010
Orthobiotech (Johnson & Johnson) 2004 - 2006
Merck 2001 - 2004
Skills
Pharmaceutical Industry, Market Research, Claims Adjuster, Direct Sales, Consulting, Social Services, Institutional Sales, Biotechnology Industry, Sales, Lifesciences, Sales Operations, Analysis, Healthcare, Clinical Research, Product Launch, Pharmaceutical Sales, Oncology, Endocrinology, Hospitals, Vaccines, Strategy, Managed Care, Recruiting, Clinical Development, Sales Effectiveness, Medical Devices, Neurology, Talent Acquisition, Business Development, Diabetes, Competitive Analysis, Hospital Sales, Competitive Intelligence, Biotechnology, Cardiology, Management, Urology, Market Analysis, Selling Skills, Pulmonology, Rheumatology, Immunology
Education
Cleveland State University 1992 — 1995
Bachelors of Science, Social Work
Keith Jeppson Keith Jeppson's Telerx Experience 2013 - Present
Job Sales Executive | Business Process | Contact Center Outsourcing
Industry Outsourcing/Offshoring
Experience
Telerx 2013 - Present
Sitel 2011 - 2013
Qualfon 2009 - 2011
Summit Solutions / Jeppson Group, LLC 2002 - 2010
Marketing Ally TeleServices, INC. 1997 - 2001
Convergys 1990 - 1997
Coopers & Lybrand 1984 - 1988
Skills
Forecasting, Customer Service, Budgets, BPO, Call Center, Outsourcing, Account Management, Customer Experience, New Business Development, Operations Management, Lead Generation, Business Development, Customer Satisfaction, Sales Management, Telemarketing, Call Centers, CRM, Leadership, Strategy
Education
University of Utah 1979 — 1983
BS, Accounting
Brigham Young University 1978 — 1978
Telerx 2013 - Present
Sitel 2011 - 2013
Qualfon 2009 - 2011
Summit Solutions / Jeppson Group, LLC 2002 - 2010
Marketing Ally TeleServices, INC. 1997 - 2001
Convergys 1990 - 1997
Coopers & Lybrand 1984 - 1988
Skills
Forecasting, Customer Service, Budgets, BPO, Call Center, Outsourcing, Account Management, Customer Experience, New Business Development, Operations Management, Lead Generation, Business Development, Customer Satisfaction, Sales Management, Telemarketing, Call Centers, CRM, Leadership, Strategy
Education
University of Utah 1979 — 1983
BS, Accounting
Brigham Young University 1978 — 1978
Heidi Solomon Heidi Solomon's Telerx Experience 2001 - 2004
Job Sales Director at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services February 2005 - Present
24/7 Customer 2004 - 2005
Telerx 2001 - 2004
Convergys 1995 - 2001
TeleTech 1990 - 1993
Education
California State University-Northridge 1978 — 1982
Stream Global Services February 2005 - Present
24/7 Customer 2004 - 2005
Telerx 2001 - 2004
Convergys 1995 - 2001
TeleTech 1990 - 1993
Education
California State University-Northridge 1978 — 1982
Denise Brindle Denise Brindle's Telerx Experience February 2013 - Present
Job Account Manager at Telerx
Industry Management Consulting
Experience
Telerx February 2013 - Present
Telerx June 2012 - February 2013
Telerx December 2010 - June 2012
Verizon Wireless July 2009 - March 2010
Alltel Wireless January 2009 - July 2009
B2B June 2004 - February 2009
B2B August 2001 - June 2004
B2B November 1999 - August 2001
Skills
Word, Excel, PowerPoint, Outlook, Access, Microsoft Office, Customer Service, Kronos, Salesforce.com, Version Control Tools, ISO, Call Centers, Microsoft Excel, Sales Management, Management, Training, Process Improvement
Education
Central Piedmont Community College 1993 — 1997
Computer Science
Telerx February 2013 - Present
Telerx June 2012 - February 2013
Telerx December 2010 - June 2012
Verizon Wireless July 2009 - March 2010
Alltel Wireless January 2009 - July 2009
B2B June 2004 - February 2009
B2B August 2001 - June 2004
B2B November 1999 - August 2001
Skills
Word, Excel, PowerPoint, Outlook, Access, Microsoft Office, Customer Service, Kronos, Salesforce.com, Version Control Tools, ISO, Call Centers, Microsoft Excel, Sales Management, Management, Training, Process Improvement
Education
Central Piedmont Community College 1993 — 1997
Computer Science
Libby Rosenberg's Telerx Experience August 2014 - January 2015
Job Consultant at Libby Rosenberg Marketing
Industry Marketing and Advertising
Experience
Libby Rosenberg Marketing January 2015 - Present
Telerx August 2014 - January 2015
Merck January 2012 - March 2014
Access Group October 2010 - January 2012
Access Group August 2009 - October 2010
Advanta October 2008 - January 2009
Greater Philadelphia Tourism Marketing Corp. October 2006 - September 2008
Greater Philadelphia Tourism Marketing Corp. April 2001 - June 2007
Drexel University January 2000 - June 2001
Ashbridge Investment Management July 1998 - December 1999
Skills
Social Media, Email Marketing, Marketing, Marketing Communications, Social Media Marketing, Marketing Strategy, Advertising, Social Networking, Public Relations, Strategic Planning, Editing, Direct Marketing, Public Speaking, Non-profits, Copywriting, Project Management, Agency Mgmt, Nonprofits, Direct Mail, Blogging, E-commerce, Integrated Marketing, Mobile Marketing
Education
Drexel University 2000 — 2001
MS (pending thesis), Arts Administration
Temple University 1996 — 1997
Music
Ashland University 1990 — 1995
BA, Music, Business Management
Avon Lake High School 1986 — 1990
Libby Rosenberg Marketing January 2015 - Present
Telerx August 2014 - January 2015
Merck January 2012 - March 2014
Access Group October 2010 - January 2012
Access Group August 2009 - October 2010
Advanta October 2008 - January 2009
Greater Philadelphia Tourism Marketing Corp. October 2006 - September 2008
Greater Philadelphia Tourism Marketing Corp. April 2001 - June 2007
Drexel University January 2000 - June 2001
Ashbridge Investment Management July 1998 - December 1999
Skills
Social Media, Email Marketing, Marketing, Marketing Communications, Social Media Marketing, Marketing Strategy, Advertising, Social Networking, Public Relations, Strategic Planning, Editing, Direct Marketing, Public Speaking, Non-profits, Copywriting, Project Management, Agency Mgmt, Nonprofits, Direct Mail, Blogging, E-commerce, Integrated Marketing, Mobile Marketing
Education
Drexel University 2000 — 2001
MS (pending thesis), Arts Administration
Temple University 1996 — 1997
Music
Ashland University 1990 — 1995
BA, Music, Business Management
Avon Lake High School 1986 — 1990
Michael Midford Michael Midford's Telerx Experience March 2015 - Present
Job Accounts Payable Manager
Industry Accounting
Experience
Telerx March 2015 - Present
Cozen O'Connor July 2014 - March 2015
Rhode Island School of Design August 2013 - August 2014
Bank of America July 2005 - September 2013
Skills
Banking, Process Improvement, Risk Management, Operations Management, Loans, Mortgage Lending, Financial Analysis, Six Sigma, Customer Service, Vendor Management
Education
Champlain College 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Telerx March 2015 - Present
Cozen O'Connor July 2014 - March 2015
Rhode Island School of Design August 2013 - August 2014
Bank of America July 2005 - September 2013
Skills
Banking, Process Improvement, Risk Management, Operations Management, Loans, Mortgage Lending, Financial Analysis, Six Sigma, Customer Service, Vendor Management
Education
Champlain College 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Laura Geyer's Telerx Experience November 2010 - June 2011
Job Senior Relocation Specialist at Fidelity Investments
Industry Human Resources
Experience
Fidelity Investments July 2014 - Present
Fidelity Investments November 2012 - July 2014
SafeGuard World International May 2011 - November 2012
Telerx November 2010 - June 2011
PricewaterhouseCoopers September 2007 - December 2008
Grant Thornton LLP January 2007 - June 2007
Drexel University March 2006 - June 2007
CIGNA Corporation September 2005 - September 2006
Duane Morris LLP January 2005 - September 2005
Skills
Microsoft Office, Communication, C-Level Relationships, Legal Research, US Tax, External Audit, Presentation Development, International Relations, International Law, Contingent Workforce, International..., Project Management, Leadership, International Payroll, Invoicing, Account Reconciliation, International..., International Tax..., Cultural Awareness, Microsoft Excel, Payroll, Tax Preparation, Process Improvement, Tax, Auditing, BPO, Expatriate Management, Employee Benefits, Analysis, Finance
Education
Drexel University - College of Business and Administration 2003 — 2007
Bachelor's, Business Administration and Accounting, 3.6
Spring-Ford High School 1999 — 2003
Bucks County Community College
Fidelity Investments July 2014 - Present
Fidelity Investments November 2012 - July 2014
SafeGuard World International May 2011 - November 2012
Telerx November 2010 - June 2011
PricewaterhouseCoopers September 2007 - December 2008
Grant Thornton LLP January 2007 - June 2007
Drexel University March 2006 - June 2007
CIGNA Corporation September 2005 - September 2006
Duane Morris LLP January 2005 - September 2005
Skills
Microsoft Office, Communication, C-Level Relationships, Legal Research, US Tax, External Audit, Presentation Development, International Relations, International Law, Contingent Workforce, International..., Project Management, Leadership, International Payroll, Invoicing, Account Reconciliation, International..., International Tax..., Cultural Awareness, Microsoft Excel, Payroll, Tax Preparation, Process Improvement, Tax, Auditing, BPO, Expatriate Management, Employee Benefits, Analysis, Finance
Education
Drexel University - College of Business and Administration 2003 — 2007
Bachelor's, Business Administration and Accounting, 3.6
Spring-Ford High School 1999 — 2003
Bucks County Community College
Gene Risko Gene Risko's Telerx Experience February 2014 - Present
Job Attended ITT Technical Institute Langhorne
Industry Fine Art
Experience
Telerx February 2014 - Present
Verizon Wireless February 2013 - Present
Itt-tech 2010 - 2013
Skills
Drawing, Inking, Oil Painting, Acrylic Painting, Sculpture, Photoshop, InDesign, After Effects, Premiere, Illustrator, Flash Animation, 3D Studio Max, Dreamweaver, Graphic Design, Painting, Digital Media, Storyboarding, Mac, Digital Photography, Art, Sketching, Adobe Creative Suite, Animation, Illustration
Education
ITT Technical Institute- Langhorne 2011 — 2013
Associate of Arts (AA), 3 D animation
Bucks County Community College 1998 — 2002
Associate of Arts (A.A.), Fine and Studio Arts
Telerx February 2014 - Present
Verizon Wireless February 2013 - Present
Itt-tech 2010 - 2013
Skills
Drawing, Inking, Oil Painting, Acrylic Painting, Sculpture, Photoshop, InDesign, After Effects, Premiere, Illustrator, Flash Animation, 3D Studio Max, Dreamweaver, Graphic Design, Painting, Digital Media, Storyboarding, Mac, Digital Photography, Art, Sketching, Adobe Creative Suite, Animation, Illustration
Education
ITT Technical Institute- Langhorne 2011 — 2013
Associate of Arts (AA), 3 D animation
Bucks County Community College 1998 — 2002
Associate of Arts (A.A.), Fine and Studio Arts
Cierra Proctor Cierra Proctor's Telerx Experience June 2011 - February 2013
Job Merchandising Specialist at Lowes Companies, Inc.
Industry Public Relations and Communications
Experience
Lowe's Home Improvement December 2013 - Present
Lowes Home Improvement February 2013 - November 2013
Telerx June 2011 - February 2013
BlueCross BlueShield of SC August 2008 - July 2010
How We Live Magazine February 2008 - July 2008
WIS News 10 April 2007 - May 2007
Skills
Call Center, Customer Service, Social Media, Microsoft Office, Data Entry, Interviews, Outlook, Editing, Writing, Public Relations, PowerPoint, Communication, Leadership, Public Speaking, Microsoft Excel, Microsoft Word, Team Building, Social Networking
Education
Webster University 2012 — 2014
Master of Arts, Public Relations
Benedict College 2004 — 2008
B.A., Mass Communications
Lowe's Home Improvement December 2013 - Present
Lowes Home Improvement February 2013 - November 2013
Telerx June 2011 - February 2013
BlueCross BlueShield of SC August 2008 - July 2010
How We Live Magazine February 2008 - July 2008
WIS News 10 April 2007 - May 2007
Skills
Call Center, Customer Service, Social Media, Microsoft Office, Data Entry, Interviews, Outlook, Editing, Writing, Public Relations, PowerPoint, Communication, Leadership, Public Speaking, Microsoft Excel, Microsoft Word, Team Building, Social Networking
Education
Webster University 2012 — 2014
Master of Arts, Public Relations
Benedict College 2004 — 2008
B.A., Mass Communications
Deana Sabatino Deana Sabatino's Telerx Experience December 2010 - September 2013
Job VP Category Management & Customer Planning at Pinnacle Foods
Industry Consumer Goods
Experience
Pinnacle Foods November 2014 - Present
Pinnacle Foods September 2013 - November 2014
Telerx December 2010 - September 2013
Church & Dwight Co., Inc January 2002 - May 2010
Church & Dwight Co., Inc January 1998 - January 2002
Church & Dwight Co. Inc January 1995 - January 1998
Church & Dwight Co. Inc January 1993 - January 1995
Laundry Products January 1986 - January 1993
Skills
Advanced Analytics, Strategic Planning, VOC Insights, P&L Management, Product Development, Talent Development, Coaching, Critical Thinking, CRM Management, P+L Management, Shopper Insights, Category Management, Management, Shopper Marketing, Marketing Strategy, Forecasting, CRM, Strategy, Analytics, Business Strategy, Talent Management, Sales Operations, Cross-functional Team..., Program Management, Trade Marketing, Market Planning, Marketing, Digital Marketing, E-commerce, Sales Management, Sales, Leadership, Training, Budgets, Pricing, Customer Insight, Mergers & Acquisitions, Market Research, Consumer Products, P&L, FMCG, Analysis, Marketing Management, CPG Sales
Education
Rider University 1987 — 1990
MBA, Marketing and Finance
Caldwell University 1982 — 1986
BS, Business Administration and Marketing
Pinnacle Foods November 2014 - Present
Pinnacle Foods September 2013 - November 2014
Telerx December 2010 - September 2013
Church & Dwight Co., Inc January 2002 - May 2010
Church & Dwight Co., Inc January 1998 - January 2002
Church & Dwight Co. Inc January 1995 - January 1998
Church & Dwight Co. Inc January 1993 - January 1995
Laundry Products January 1986 - January 1993
Skills
Advanced Analytics, Strategic Planning, VOC Insights, P&L Management, Product Development, Talent Development, Coaching, Critical Thinking, CRM Management, P+L Management, Shopper Insights, Category Management, Management, Shopper Marketing, Marketing Strategy, Forecasting, CRM, Strategy, Analytics, Business Strategy, Talent Management, Sales Operations, Cross-functional Team..., Program Management, Trade Marketing, Market Planning, Marketing, Digital Marketing, E-commerce, Sales Management, Sales, Leadership, Training, Budgets, Pricing, Customer Insight, Mergers & Acquisitions, Market Research, Consumer Products, P&L, FMCG, Analysis, Marketing Management, CPG Sales
Education
Rider University 1987 — 1990
MBA, Marketing and Finance
Caldwell University 1982 — 1986
BS, Business Administration and Marketing
Wayne K. Portlock Wayne K. Portlock's Telerx Experience 1998 - 1998
Job VP Emerging Technologies at BoardRoom Presentations Inc.
Industry Information Technology and Services
Experience
BoardRoom Presentations Inc. September 2010 - Present
Staples October 2007 - May 2009
Wesley College August 2004 - May 2007
Gateway - Country Computer Stores October 2003 - May 2004
Delaware State University June 1999 - October 2002
TCIM Services July 1994 - July 1998
Telerx 1998 - 1998
Explosives Technologies Inc. 1989 - 1992
Portlock Systems Inc February 1988 - May 1991
DuPont Co June 1974 - January 1988
Skills
Team Building, Team Leadership, Process Improvement, Public Speaking, Program Management, Microsoft Office, Business Analysis, Management, Troubleshooting, Coaching, Analysis, Vendor Management, Data Analysis, Project Planning, Access, Networking, Training, Strategic Planning, Databases, Time Management, Cross-functional Team..., Microsoft Word, Leadership, Telecommunications, Visio, Integration, Business Development, SDLC, Quality Assurance, System Administration, Customer Satisfaction, Software Documentation, Business Process..., Customer Service, PowerPoint, Organizational..., Outsourcing, Change Management, Account Management, MS Project, Sales
Education
Delaware State University 2001 — 2002
MBA-In Progress, Business Administration
Goldey-Beacom College 1977 — 1983
BS, Business Administration
University of Delaware 1972 — 1976
DeLaWarr High School '66
DeLaWarr High School '66
BoardRoom Presentations Inc. September 2010 - Present
Staples October 2007 - May 2009
Wesley College August 2004 - May 2007
Gateway - Country Computer Stores October 2003 - May 2004
Delaware State University June 1999 - October 2002
TCIM Services July 1994 - July 1998
Telerx 1998 - 1998
Explosives Technologies Inc. 1989 - 1992
Portlock Systems Inc February 1988 - May 1991
DuPont Co June 1974 - January 1988
Skills
Team Building, Team Leadership, Process Improvement, Public Speaking, Program Management, Microsoft Office, Business Analysis, Management, Troubleshooting, Coaching, Analysis, Vendor Management, Data Analysis, Project Planning, Access, Networking, Training, Strategic Planning, Databases, Time Management, Cross-functional Team..., Microsoft Word, Leadership, Telecommunications, Visio, Integration, Business Development, SDLC, Quality Assurance, System Administration, Customer Satisfaction, Software Documentation, Business Process..., Customer Service, PowerPoint, Organizational..., Outsourcing, Change Management, Account Management, MS Project, Sales
Education
Delaware State University 2001 — 2002
MBA-In Progress, Business Administration
Goldey-Beacom College 1977 — 1983
BS, Business Administration
University of Delaware 1972 — 1976
DeLaWarr High School '66
DeLaWarr High School '66
Rachel Cervin Kubel Rachel Cervin Kubel's Telerx Experience February 2008 - January 2011
Job National Learning Specialist at Devereux
Industry E-Learning
Experience
Devereux February 2011 - Present
Moravian College May 2011 - Present
Telerx February 2008 - January 2011
Telerx February 2006 - February 2008
Skills
Needs Analysis, Content Management, PowerPoint, Adult Education, Microsoft Excel, E-Learning, Captivate, Instructional Design, Learning Management, SharePoint, Training, Learning Management..., Performance Management, Staff Development, Instructor-led Training, Coaching, Educational Technology, Employee Training, Training Delivery, Public Speaking, Blended Learning, Talent Management, ADDIE, Call Centers, Performance Improvement, Organizational Learning, Leadership, Workshop Facilitation, Organizational..., Leadership Development, Career Development, Instructional Technology, Career Counseling, Distance Learning, Curriculum Design, Higher Education, Curriculum Development, Conflict Resolution, Camtasia, Resume Writing, Organizational..., Technical Writing, Program Development, Social Learning
Education
Capella University 2009 — 2012
M.S.Ed, Instructional Design for Online Learning
Penn State University 1997 — 2002
B.A., Integrative Arts
Devereux February 2011 - Present
Moravian College May 2011 - Present
Telerx February 2008 - January 2011
Telerx February 2006 - February 2008
Skills
Needs Analysis, Content Management, PowerPoint, Adult Education, Microsoft Excel, E-Learning, Captivate, Instructional Design, Learning Management, SharePoint, Training, Learning Management..., Performance Management, Staff Development, Instructor-led Training, Coaching, Educational Technology, Employee Training, Training Delivery, Public Speaking, Blended Learning, Talent Management, ADDIE, Call Centers, Performance Improvement, Organizational Learning, Leadership, Workshop Facilitation, Organizational..., Leadership Development, Career Development, Instructional Technology, Career Counseling, Distance Learning, Curriculum Design, Higher Education, Curriculum Development, Conflict Resolution, Camtasia, Resume Writing, Organizational..., Technical Writing, Program Development, Social Learning
Education
Capella University 2009 — 2012
M.S.Ed, Instructional Design for Online Learning
Penn State University 1997 — 2002
B.A., Integrative Arts
Heidi Solomon-Orlick Heidi Solomon-Orlick's Telerx Experience 2001 - 2004
Job Experienced BPO Executive
Industry Outsourcing/Offshoring
Experience
Xerox Services December 2011 - Present
Mojo-Fashions, LLC March 2013 - Present
ATELKA September 2010 - December 2011
Stream Global Services February 2005 - September 2010
24/7 Customer 2004 - 2005
Telerx 2001 - 2004
Convergys 1995 - 2001
TeleTech 1990 - 1993
Skills
Global Client Management, Solution Selling, New Business Development, Contract Negotiation, Revenue Growth..., Business Relationship..., Sales Management, Solution Development, Marketing Communications, Marketing Strategy, CRM, Selling, Information Technology, Call Center, BPO, Contact Centers, Sales, Management, Strategy, Business Strategy, Leadership, Sales Process, Strategic Planning, Customer Experience, Team Management, Customer Retention, Telemarketing, SaaS, Business Development, Process Improvement, Customer Satisfaction, Business Planning, Lead Generation, Business Process..., Executive Management, Operations Management, Workforce Management, Program Management, Team Leadership, Strategic Partnerships, P&L Management, Cross-functional Team..., Mergers & Acquisitions, Account Management, Networking, Training, Performance Management, Salesforce.com, Start-ups, Wireless
Education
California State University-Northridge 1979 — 1982
BA, Journalism and Speech Communications
Xerox Services December 2011 - Present
Mojo-Fashions, LLC March 2013 - Present
ATELKA September 2010 - December 2011
Stream Global Services February 2005 - September 2010
24/7 Customer 2004 - 2005
Telerx 2001 - 2004
Convergys 1995 - 2001
TeleTech 1990 - 1993
Skills
Global Client Management, Solution Selling, New Business Development, Contract Negotiation, Revenue Growth..., Business Relationship..., Sales Management, Solution Development, Marketing Communications, Marketing Strategy, CRM, Selling, Information Technology, Call Center, BPO, Contact Centers, Sales, Management, Strategy, Business Strategy, Leadership, Sales Process, Strategic Planning, Customer Experience, Team Management, Customer Retention, Telemarketing, SaaS, Business Development, Process Improvement, Customer Satisfaction, Business Planning, Lead Generation, Business Process..., Executive Management, Operations Management, Workforce Management, Program Management, Team Leadership, Strategic Partnerships, P&L Management, Cross-functional Team..., Mergers & Acquisitions, Account Management, Networking, Training, Performance Management, Salesforce.com, Start-ups, Wireless
Education
California State University-Northridge 1979 — 1982
BA, Journalism and Speech Communications
Fahad Hassan Fahad Hassan's Telerx Experience October 2014 - Present
Job Sr. Business Systems Analyst at Telerx
Industry Information Technology and Services
Experience
Telerx October 2014 - Present
Garda World August 2014 - October 2014
Cigna/CGI Consulting February 2013 - August 2014
The Children's Hospital of Philadelphia March 2012 - February 2013
Independence Blue Cross July 2011 - March 2012
Gardner Resources Consulting, LLC August 2010 - July 2011
Geisinger Health System August 2010 - July 2011
Cognizant/ Wellpoint April 2010 - August 2010
King and Bishop 2010 - 2010
Daley and Associates 2010 - 2010
Skills
Team Building, Cross-functional..., Business Analysis, Business Strategy, Project Planning, MS Project, Visio, Process Improvement, Business Process..., Requirements Analysis, Requirements Gathering, Functional..., Functional Analysis, Non Functional, Full SDLC, RUP Methodologies, RUP, Data Analysis, Metadata, Healthcare Information..., Healthcare Analytics, Healthcare Consulting, User Acceptance Testing, Test Cases, CMS, Rational, Waterfall, Use Case Analysis, Use Case Diagrams, Activity Diagrams, Workflow, Non Functional..., Microsoft Office, HP Quality Center, UML, XML, SharePoint, EPC, Medicare, Meditech, Gap Analysis, Data Mapping, Cognos, Crystal Reports, Access, Databases, Integration, Quality Center, SDLC, Vendor Management
Education
Centennial College
Undergrad, Computer Programming and Analysis
Independently Studied
Certificate, IBM Certified Professional Rational Unified Process
Telerx October 2014 - Present
Garda World August 2014 - October 2014
Cigna/CGI Consulting February 2013 - August 2014
The Children's Hospital of Philadelphia March 2012 - February 2013
Independence Blue Cross July 2011 - March 2012
Gardner Resources Consulting, LLC August 2010 - July 2011
Geisinger Health System August 2010 - July 2011
Cognizant/ Wellpoint April 2010 - August 2010
King and Bishop 2010 - 2010
Daley and Associates 2010 - 2010
Skills
Team Building, Cross-functional..., Business Analysis, Business Strategy, Project Planning, MS Project, Visio, Process Improvement, Business Process..., Requirements Analysis, Requirements Gathering, Functional..., Functional Analysis, Non Functional, Full SDLC, RUP Methodologies, RUP, Data Analysis, Metadata, Healthcare Information..., Healthcare Analytics, Healthcare Consulting, User Acceptance Testing, Test Cases, CMS, Rational, Waterfall, Use Case Analysis, Use Case Diagrams, Activity Diagrams, Workflow, Non Functional..., Microsoft Office, HP Quality Center, UML, XML, SharePoint, EPC, Medicare, Meditech, Gap Analysis, Data Mapping, Cognos, Crystal Reports, Access, Databases, Integration, Quality Center, SDLC, Vendor Management
Education
Centennial College
Undergrad, Computer Programming and Analysis
Independently Studied
Certificate, IBM Certified Professional Rational Unified Process
Brian Case Brian Case's Telerx Experience 1996 - 1997
Job HR Leader with expertise in Talent Management, Academic Relations and Human Resources Shared Service
Industry Human Resources
Experience
PPL Corporation October 2009 - Present
hireVision Group, Inc. 2008 - October 2009
Career Coaching of the Lehigh Valley 2008 - 2009
Merck 1998 - 2007
CIGNA 1997 - 1998
Telerx 1996 - 1997
Prudential Financial 1984 - 1996
Skills
Performance Management, Talent Management, Leadership Development, Recruiting, Succession Planning, Onboarding, HR Shared Services, Customer Service, Vendor Management, Academic Relations, Coaching, Human Resources, HR Policies, HRIS, Team Building, PeopleSoft, Organizational..., Process Improvement, Project Management, Employee Benefits, Organizational Design, Change Management, Leadership, Employee Engagement, Strategy, Interviews, Sourcing, Training, Management, Organizational..., Cross-functional Team..., Program Management, Career Development, Benefits Administration, Consulting, Workforce Planning
Education
Bloomsburg University of Pennsylvania 1980 — 1983
B.S., Business Administration/Management
PPL Corporation October 2009 - Present
hireVision Group, Inc. 2008 - October 2009
Career Coaching of the Lehigh Valley 2008 - 2009
Merck 1998 - 2007
CIGNA 1997 - 1998
Telerx 1996 - 1997
Prudential Financial 1984 - 1996
Skills
Performance Management, Talent Management, Leadership Development, Recruiting, Succession Planning, Onboarding, HR Shared Services, Customer Service, Vendor Management, Academic Relations, Coaching, Human Resources, HR Policies, HRIS, Team Building, PeopleSoft, Organizational..., Process Improvement, Project Management, Employee Benefits, Organizational Design, Change Management, Leadership, Employee Engagement, Strategy, Interviews, Sourcing, Training, Management, Organizational..., Cross-functional Team..., Program Management, Career Development, Benefits Administration, Consulting, Workforce Planning
Education
Bloomsburg University of Pennsylvania 1980 — 1983
B.S., Business Administration/Management
David McDonagh's Telerx Experience March 2006 - March 2007
Job LMS Administrator & Instructional Designer at CubeSmart
Industry Automotive
Experience
CubeSmart February 2015 - Present
Pep Boys June 2010 - February 2015
The Edcomm Group Banker's Academy November 2007 - May 2010
The Edcomm Group Banker's Academy April 2007 - November 2007
Telerx March 2006 - March 2007
Skills
Training, Process Improvement, Customer Service, Scenario-based..., SimWriter, System Conversion, Photoshop, Product Development, Sales, Flash, Adobe Acrobat, Learning Management..., System Simulations, Program Management, Vendor Management, Team Building, Microsoft Office, Instructional Design, Employee Training, CRM, Project Management, Account Management, Marketing, Strategic Planning, Coaching, Leadership Development, Team Leadership, Customer Satisfaction, Call Centers, E-Learning, Management, Troubleshooting, Business Process, Generational Differences
Education
Columbia Southern University 2013 — 2015
Master of Science (MS), Organizational Leadership
Indiana University of Pennsylvania 2003 — 2005
BS, Management
Archbishop Wood 1996 — 1999
CubeSmart February 2015 - Present
Pep Boys June 2010 - February 2015
The Edcomm Group Banker's Academy November 2007 - May 2010
The Edcomm Group Banker's Academy April 2007 - November 2007
Telerx March 2006 - March 2007
Skills
Training, Process Improvement, Customer Service, Scenario-based..., SimWriter, System Conversion, Photoshop, Product Development, Sales, Flash, Adobe Acrobat, Learning Management..., System Simulations, Program Management, Vendor Management, Team Building, Microsoft Office, Instructional Design, Employee Training, CRM, Project Management, Account Management, Marketing, Strategic Planning, Coaching, Leadership Development, Team Leadership, Customer Satisfaction, Call Centers, E-Learning, Management, Troubleshooting, Business Process, Generational Differences
Education
Columbia Southern University 2013 — 2015
Master of Science (MS), Organizational Leadership
Indiana University of Pennsylvania 2003 — 2005
BS, Management
Archbishop Wood 1996 — 1999
Jamie Shope Jamie Shope's Telerx Experience June 2012 - September 2012
Job ACH Wire dept
Industry Banking
Experience
Park Sterling Bank February 2013 - Present
Foot Locker August 2004 - Present
Telerx June 2012 - September 2012
AvidXchange, Inc. October 2008 - April 2012
Skills
Management, Customer Service, Microsoft Office, Team Building, Team Leadership, Leadership
Education
Belmont Abbey College 2012 — 2015
Business management, Management Information Systems, General, Junior
Park Sterling Bank February 2013 - Present
Foot Locker August 2004 - Present
Telerx June 2012 - September 2012
AvidXchange, Inc. October 2008 - April 2012
Skills
Management, Customer Service, Microsoft Office, Team Building, Team Leadership, Leadership
Education
Belmont Abbey College 2012 — 2015
Business management, Management Information Systems, General, Junior
Christy Oltmann Christy Oltmann's Telerx Experience July 2008 - March 2010
Job Experienced Pharmaceutical Call Center Director
Industry Consumer Services
Experience
Telerx July 2008 - March 2010
The Aequitas Group, Inc. October 2007 - May 2008
Lash Group March 2006 - October 2007
Lash Group November 2005 - March 2006
Lash Group November 2003 - November 2005
Skills
Program Management, Leadership, Coaching, Management, Training, Call Centers, Customer Service, Team Management, Strategy, Operations Management, Analysis, Start-ups, Healthcare, Process Improvement, Marketing
Education
Appalachian State University 1996 — 2000
Telerx July 2008 - March 2010
The Aequitas Group, Inc. October 2007 - May 2008
Lash Group March 2006 - October 2007
Lash Group November 2005 - March 2006
Lash Group November 2003 - November 2005
Skills
Program Management, Leadership, Coaching, Management, Training, Call Centers, Customer Service, Team Management, Strategy, Operations Management, Analysis, Start-ups, Healthcare, Process Improvement, Marketing
Education
Appalachian State University 1996 — 2000
Fernando Limon Fernando Limon's Telerx Experience June 2006 - October 2007
Job AMR/ALAC AfterSales Carrier Partnership Manager at Apple
Industry Computer Hardware
Experience
Apple January 2013 - Present
Apple July 2009 - January 2013
Apple July 2008 - July 2009
Xerox September 2007 - May 2008
Telerx June 2006 - October 2007
Verizon Business 2002 - 2006
Skills
Vendor Management, Strategic Planning, CRM, Marketing, Income Statement, Program Implementation, Instructional Design, Call Center, Program Management, Process Improvement, Team Leadership, Training Delivery, Call Centers, Customer Service, Project Planning, Management, Keynote, Telecommunications, Cross-functional Team..., Customer Experience
Education
Colorado State University 2002 — 2005
Business Administration
Apple January 2013 - Present
Apple July 2009 - January 2013
Apple July 2008 - July 2009
Xerox September 2007 - May 2008
Telerx June 2006 - October 2007
Verizon Business 2002 - 2006
Skills
Vendor Management, Strategic Planning, CRM, Marketing, Income Statement, Program Implementation, Instructional Design, Call Center, Program Management, Process Improvement, Team Leadership, Training Delivery, Call Centers, Customer Service, Project Planning, Management, Keynote, Telecommunications, Cross-functional Team..., Customer Experience
Education
Colorado State University 2002 — 2005
Business Administration
Harry Dubell's Telerx Experience January 2014 - Present
Job Graphic Designer & Multimedia Specialist at Telerx
Industry Design
Experience
Telerx January 2014 - Present
Cross County Connection TMA May 2012 - January 2014
Cross County Connection Transportation Management Association 2012 - January 2014
Philadelphia Weekly December 2010 - May 2012
Jewish Federation of Southern New Jersey March 2009 - December 2010
Taylor, Taylor, and Leonetti Law Firm, PA April 2009 - May 2009
The Printer's Place October 2007 - March 2009
Skills
Posters, Illustration, Brochures, Graphic Design, Advertising, Layout, Digital Media, Packaging, Image Manipulation, Graphics, Marketing, Illustrator, Photography, Art, InDesign, Editorial, Direct Mail, Logo Design
Education
Art Institute of Philadelphia 2003 — 2008
BA, Graphic Design
Telerx January 2014 - Present
Cross County Connection TMA May 2012 - January 2014
Cross County Connection Transportation Management Association 2012 - January 2014
Philadelphia Weekly December 2010 - May 2012
Jewish Federation of Southern New Jersey March 2009 - December 2010
Taylor, Taylor, and Leonetti Law Firm, PA April 2009 - May 2009
The Printer's Place October 2007 - March 2009
Skills
Posters, Illustration, Brochures, Graphic Design, Advertising, Layout, Digital Media, Packaging, Image Manipulation, Graphics, Marketing, Illustrator, Photography, Art, InDesign, Editorial, Direct Mail, Logo Design
Education
Art Institute of Philadelphia 2003 — 2008
BA, Graphic Design
Gabrielle Moshier's Telerx Experience November 2008 - December 2011
Job English Teacher
Industry Education Management
Experience
Esperanza Academy Charter Middle School July 2014 - Present
VisionQuest ltd November 2012 - February 2014
VisionQuest January 2012 - November 2012
Telerx November 2008 - December 2011
The Barn Equestrian Center June 1996 - November 2010
Synchronoss Technologies 2007 - 2008
Five Points Elementary School 2007 - 2008
Colonial Intermediate Unit 20 2007 - 2007
Catalyst Marketing 2006 - 2007
Skidmore College Writing Center January 2003 - May 2006
Skills
Customer Service, Administrative..., Newsletters, Creative Writing, Editing, Journalism, PowerPoint, Public Speaking, Writing, Teaching, Curriculum Design
Education
St. Joseph's University 2008 — 2010
Masters, Education
Skidmore College 2002 — 2006
Bachelors of Arts, English
Temple University College of Education
Urban Education
Esperanza Academy Charter Middle School July 2014 - Present
VisionQuest ltd November 2012 - February 2014
VisionQuest January 2012 - November 2012
Telerx November 2008 - December 2011
The Barn Equestrian Center June 1996 - November 2010
Synchronoss Technologies 2007 - 2008
Five Points Elementary School 2007 - 2008
Colonial Intermediate Unit 20 2007 - 2007
Catalyst Marketing 2006 - 2007
Skidmore College Writing Center January 2003 - May 2006
Skills
Customer Service, Administrative..., Newsletters, Creative Writing, Editing, Journalism, PowerPoint, Public Speaking, Writing, Teaching, Curriculum Design
Education
St. Joseph's University 2008 — 2010
Masters, Education
Skidmore College 2002 — 2006
Bachelors of Arts, English
Temple University College of Education
Urban Education
Scott Heilman Scott Heilman's Telerx Experience May 2012 - October 2012
Job Account Specialist at Aon
Industry Insurance
Experience
Aon March 2015 - Present
Harleysville Insurance September 2014 - March 2015
Harleysville Insurance October 2012 - September 2014
Telerx May 2012 - October 2012
D & D Maintenance December 2010 - June 2012
D&D Maintenance May 2010 - August 2010
Uline May 2009 - August 2009
Skills
Customer Service, Time Management, Data Entry, Customer Service..., Escalation Resolution, Cold Calling, Client Follow-up, Insurance, Property & Casualty..., Insurance Software, Microsoft Office, Workers Compensation, Call Centers, Training, SharePoint, General Insurance, Commercial Insurance, Customer Satisfaction, Customer Retention
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Business Administration, Marketing
Aon March 2015 - Present
Harleysville Insurance September 2014 - March 2015
Harleysville Insurance October 2012 - September 2014
Telerx May 2012 - October 2012
D & D Maintenance December 2010 - June 2012
D&D Maintenance May 2010 - August 2010
Uline May 2009 - August 2009
Skills
Customer Service, Time Management, Data Entry, Customer Service..., Escalation Resolution, Cold Calling, Client Follow-up, Insurance, Property & Casualty..., Insurance Software, Microsoft Office, Workers Compensation, Call Centers, Training, SharePoint, General Insurance, Commercial Insurance, Customer Satisfaction, Customer Retention
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Business Administration, Marketing
Thomas R. Spadafora Thomas R. Spadafora's Telerx Experience October 2012 - January 2015
Job Safety Data Associate at Telerx
Industry Outsourcing/Offshoring
Experience
C3i Healthcare Connections, a Division of Telerx January 2015 - Present
Telerx October 2012 - January 2015
Sentrx, a part of Telerx March 2012 - October 2012
TGA Premier Junior Golf May 2011 - March 2012
Solan Management September 2007 - March 2012
Skills
Argus Safety, ARISg, SharePoint, Reporting & Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Peachtree, Pharmacovigilance, Public Speaking, Quality Assurance, Team Leadership
Education
Montclair State University 2008 — 2011
Accounting and Business/Management
Bergen Community College 2005 — 2007
Broadcast Journalism
Passaic Valley High School 2001 — 2005
High School
C3i Healthcare Connections, a Division of Telerx January 2015 - Present
Telerx October 2012 - January 2015
Sentrx, a part of Telerx March 2012 - October 2012
TGA Premier Junior Golf May 2011 - March 2012
Solan Management September 2007 - March 2012
Skills
Argus Safety, ARISg, SharePoint, Reporting & Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Peachtree, Pharmacovigilance, Public Speaking, Quality Assurance, Team Leadership
Education
Montclair State University 2008 — 2011
Accounting and Business/Management
Bergen Community College 2005 — 2007
Broadcast Journalism
Passaic Valley High School 2001 — 2005
High School
Shawna Leah Graff's Telerx Experience March 2015 - Present
Job Instructional Designer/Project Manager
Industry Hospitality
Experience
Telerx March 2015 - Present
Arise Virtual Solutions Inc. October 2011 - Present
STARS June 2013 - June 2014
Working Solutions May 2009 - October 2013
RWHM.org April 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dameware, Abraxas, Adobe Connect, Webex, Captivate 6, Software, Work Flow Management, EMR, Meaningful Use, ICD-9, Ultipro continuing..., Special Education, ADDIE, Blended Method, Differentiated..., Adult Learning Theory, SEO Coypwriting, Training, Quality Assurance, E-Training, WebEx, SnagIt, Camtasia, Instructor-led Training, Blended Learning, Customer Service, Employee Training, E-Learning
Education
California Baptist University 2002 — 2006
Bachelor of Arts (B.A.), Education/Social Science, 3.41 GPA
University of Massachusetts Boston
Telerx March 2015 - Present
Arise Virtual Solutions Inc. October 2011 - Present
STARS June 2013 - June 2014
Working Solutions May 2009 - October 2013
RWHM.org April 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dameware, Abraxas, Adobe Connect, Webex, Captivate 6, Software, Work Flow Management, EMR, Meaningful Use, ICD-9, Ultipro continuing..., Special Education, ADDIE, Blended Method, Differentiated..., Adult Learning Theory, SEO Coypwriting, Training, Quality Assurance, E-Training, WebEx, SnagIt, Camtasia, Instructor-led Training, Blended Learning, Customer Service, Employee Training, E-Learning
Education
California Baptist University 2002 — 2006
Bachelor of Arts (B.A.), Education/Social Science, 3.41 GPA
University of Massachusetts Boston
Georgett Grier Georgett Grier's Telerx Experience November 2011 - November 2014
Job Marketing Associate at The RealPage Contact Center | Level One
Industry Consumer Services
Experience
The RealPage Contact Center Level One December 2014 - Present
Telerx November 2011 - November 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership
Education
Cleveland Community College 2003 — 2005
Associate's degree, General Studies
Cleveland Community College 2003 — 2005
Associate's degree, General Studies
The RealPage Contact Center Level One December 2014 - Present
Telerx November 2011 - November 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership
Education
Cleveland Community College 2003 — 2005
Associate's degree, General Studies
Cleveland Community College 2003 — 2005
Associate's degree, General Studies
Arunkumar Muthusubramanian Arunkumar Muthusubramanian's Telerx Experience August 2007 - June 2008
Job Senior IT Consultant at EDP Inc
Industry Government Administration
Experience
NYC Department of Education October 2013 - Present
EDP Inc May 2011 - October 2013
Philadelphia Gas Works October 2009 - September 2013
Netpixel 2008 - 2011
Deloitte Consulting March 2009 - October 2009
Telerx August 2007 - June 2008
Intel 2003 - 2006
Skills
SharePoint, Microsoft SQL Server, Agile Methodologies, XML, .NET, ASP.NET, SDLC, Oracle, SSRS, WCF, SQL, Databases, Scrum, SSIS, Visio, Enterprise Architecture, Design Patterns, WPF, UML, SOAP, OOP, MVC, Visual Studio, Requirements Analysis, C#, Testing, VB.NET, SOA
Education
Bharathiar University 1995 — 1999
Bachelor of Engineering (B.E.), Mechanical Engineering
NYC Department of Education October 2013 - Present
EDP Inc May 2011 - October 2013
Philadelphia Gas Works October 2009 - September 2013
Netpixel 2008 - 2011
Deloitte Consulting March 2009 - October 2009
Telerx August 2007 - June 2008
Intel 2003 - 2006
Skills
SharePoint, Microsoft SQL Server, Agile Methodologies, XML, .NET, ASP.NET, SDLC, Oracle, SSRS, WCF, SQL, Databases, Scrum, SSIS, Visio, Enterprise Architecture, Design Patterns, WPF, UML, SOAP, OOP, MVC, Visual Studio, Requirements Analysis, C#, Testing, VB.NET, SOA
Education
Bharathiar University 1995 — 1999
Bachelor of Engineering (B.E.), Mechanical Engineering
Brian McGlone Brian McGlone's Telerx Experience August 2012 - March 2013
Job Ophthalmic Surgical Sales Representative at Accutome, Inc.
Industry Pharmaceuticals
Experience
Accutome, Inc. March 2013 - Present
Accutome, Inc. March 2013 - November 2013
Telerx August 2012 - March 2013
Weichert Realtors February 2011 - February 2012
TD Bank November 2009 - November 2010
Mcsino LLC May 2008 - October 2009
Bristol Myers-Squibb May 2006 - August 2006
Bristol Myers-Squibb May 2005 - August 2005
Aventis Behring, LLC December 2003 - January 2004
Skills
Leadership, Sales, Customer Service, Market Research, Project Planning, Microsoft Office, Training, PowerPoint, Social Media, Microsoft Word, Marketing, Public Speaking, Microsoft Excel, Management, Sales Management, Sales Operations, Account Management, Marketing Strategy, Pharmaceutical Sales, Surgical Instruments, Cold Calling, Strategic Planning, Outlook, Medical Devices, Product Launch, Healthcare, Surgery, Hospitals, Medicine, Team Building, Pharmaceutical Industry, New Business Development, Time Management, Cross-functional Team...
Education
Bloomsburg University of Pennsylvania 2003 — 2008
BA, Social Science
Accutome, Inc. March 2013 - Present
Accutome, Inc. March 2013 - November 2013
Telerx August 2012 - March 2013
Weichert Realtors February 2011 - February 2012
TD Bank November 2009 - November 2010
Mcsino LLC May 2008 - October 2009
Bristol Myers-Squibb May 2006 - August 2006
Bristol Myers-Squibb May 2005 - August 2005
Aventis Behring, LLC December 2003 - January 2004
Skills
Leadership, Sales, Customer Service, Market Research, Project Planning, Microsoft Office, Training, PowerPoint, Social Media, Microsoft Word, Marketing, Public Speaking, Microsoft Excel, Management, Sales Management, Sales Operations, Account Management, Marketing Strategy, Pharmaceutical Sales, Surgical Instruments, Cold Calling, Strategic Planning, Outlook, Medical Devices, Product Launch, Healthcare, Surgery, Hospitals, Medicine, Team Building, Pharmaceutical Industry, New Business Development, Time Management, Cross-functional Team...
Education
Bloomsburg University of Pennsylvania 2003 — 2008
BA, Social Science
Neil Whiting Neil Whiting's Telerx Experience January 2013 - February 2013
Job Business Supplies and Equipment Professional
Industry Business Supplies and Equipment
Experience
Safeway September 2014 - Present
Telerx January 2013 - February 2013
Wakefern Food Corp. January 2000 - July 2006
Skills
Forecasting, Microsoft Word, PowerPoint
Education
DeVry University-New Jersey 2010 — 2012
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
County College of Morris 1991 — 1993
Accounting and Finance
Safeway September 2014 - Present
Telerx January 2013 - February 2013
Wakefern Food Corp. January 2000 - July 2006
Skills
Forecasting, Microsoft Word, PowerPoint
Education
DeVry University-New Jersey 2010 — 2012
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
County College of Morris 1991 — 1993
Accounting and Finance
Mike Vanchieri, Jr. Mike Vanchieri, Jr.'s Telerx Experience November 2013 - June 2014
Job Information Technology Professional
Industry Information Technology and Services
Experience
Databit September 2015 - Present
Freelance Consultant June 2014 - September 2015
Telerx November 2013 - June 2014
Telerx June 2013 - November 2013
Cegedim January 2009 - June 2013
Cegedim May 2006 - December 2008
Extreme Custom Motorcycles, LLC August 2004 - April 2007
Atlanta Gas & Light August 2005 - September 2005
Verizon Wireless August 2004 - April 2005
JBL Consulting August 2003 - August 2004
Skills
Windows 7, XP, Network Administration, Windows Server 2008 R2, Windows XP, Switches, Routers, System Deployment, Team Management, Team Leadership, Dependable Team Player, CompTIA Network+..., Project Planning, Multiple Project..., Project Coordination, Streamlining Work..., Microsoft Windows 7, Microsoft Windows XP, Active Directory..., Cisco Networking, VMware, VMware ESX, VMware vSphere, VMware Workstation, VMware vCenter, Technical Support, Windows Server, Servers, Troubleshooting, Active Directory, Networking, Software Installation, Management, Hardware, Operating Systems
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Business Administration and Management, General, Cumulative Undergraduate GPA: 3.95 Graduated Summa Cum Laude
The Chubb Institute 1999 — 2000
Certificate of Completion, Network Engineering & Data Communications
County College of Morris 1995 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Parsippany Hills High School 1991 — 1995
High School Diploma
Databit September 2015 - Present
Freelance Consultant June 2014 - September 2015
Telerx November 2013 - June 2014
Telerx June 2013 - November 2013
Cegedim January 2009 - June 2013
Cegedim May 2006 - December 2008
Extreme Custom Motorcycles, LLC August 2004 - April 2007
Atlanta Gas & Light August 2005 - September 2005
Verizon Wireless August 2004 - April 2005
JBL Consulting August 2003 - August 2004
Skills
Windows 7, XP, Network Administration, Windows Server 2008 R2, Windows XP, Switches, Routers, System Deployment, Team Management, Team Leadership, Dependable Team Player, CompTIA Network+..., Project Planning, Multiple Project..., Project Coordination, Streamlining Work..., Microsoft Windows 7, Microsoft Windows XP, Active Directory..., Cisco Networking, VMware, VMware ESX, VMware vSphere, VMware Workstation, VMware vCenter, Technical Support, Windows Server, Servers, Troubleshooting, Active Directory, Networking, Software Installation, Management, Hardware, Operating Systems
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Business Administration and Management, General, Cumulative Undergraduate GPA: 3.95 Graduated Summa Cum Laude
The Chubb Institute 1999 — 2000
Certificate of Completion, Network Engineering & Data Communications
County College of Morris 1995 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Parsippany Hills High School 1991 — 1995
High School Diploma
Bhavana Verma's Telerx Experience July 2003 - August 2006
Job LC Chemist/Business Development
Industry Chemicals
Experience
Intertek July 2013 - Present
Imtakt USA January 2011 - July 2013
Bachem Bioscience August 2006 - July 2010
Telerx July 2003 - August 2006
Skills
HPLC, Sales, Customer Service, Technical Writing, Marketing, Peptides, Organic Chemistry, Technical Sales..., Chromatography, LIMS
Education
University of Minnesota-Twin Cities 1996 — 2000
MS, Chemistry
Carleton College 1992 — 1996
BA, Chemistry
Intertek July 2013 - Present
Imtakt USA January 2011 - July 2013
Bachem Bioscience August 2006 - July 2010
Telerx July 2003 - August 2006
Skills
HPLC, Sales, Customer Service, Technical Writing, Marketing, Peptides, Organic Chemistry, Technical Sales..., Chromatography, LIMS
Education
University of Minnesota-Twin Cities 1996 — 2000
MS, Chemistry
Carleton College 1992 — 1996
BA, Chemistry
William Ashton's Telerx Experience December 2014 - January 2015
Job Sophomore at Cornell University
Industry
Experience
Cornell University August 2013 - Present
Telerx December 2014 - January 2015
Telerx June 2014 - August 2014
Skills
Microsoft Excel
Education
Cornell University 2013 — 2017
Human Development and Business
Morristown High School
Cornell University August 2013 - Present
Telerx December 2014 - January 2015
Telerx June 2014 - August 2014
Skills
Microsoft Excel
Education
Cornell University 2013 — 2017
Human Development and Business
Morristown High School
Amanda Green Amanda Green's Telerx Experience May 2009 - October 2010
Job at
Industry Fine Art
Experience
Studio 1008 August 2014 - Present
Arts on Main August 2013 - Present
Telerx May 2009 - October 2010
Gaston Residential Services September 2007 - May 2009
United Arts Council of Gaston County February 2006 - September 2008
Skills
Painting, Contemporary Art, Visual Arts, Art, Oil Painting, Sculpture, Art Education, Figurative Art, Watercolor, Printmaking, Studio Art, Public Art, Curating, Fine Art, Call Center Development, Listening to customers, Commitment to Customer..., Eligibility, Administrative Functions, HCPCS, Medical Billing, Flexible Spending..., High Level Of Accuracy, Handle Confidential..., Billing Process, Microsoft Applications, Client Rapport, Medical Coding, Written Correspondence, Clerical Skills, New Hire Training, Strongly self-motivated, Accurate Record Keeping, PPO, Customer Service..., Open Enrollment, Provider Relations, Credentialing, Vital Signs, Telephone Interviewing, Teaching, Home Care, Medicaid, HIPAA, Kronos Timekeeping, Medical Records, Authorization, Phone Etiquette, Kronos, Medical Terminology
Education
Total College Network 2013 — 2015
BSN, Nursing, Public Health
Gaston College 2005 — 2008
LPN, LPN
Central Piedmont Community College 1982 — 1984
Business, Business Administration and Management, General
Studio 1008 August 2014 - Present
Arts on Main August 2013 - Present
Telerx May 2009 - October 2010
Gaston Residential Services September 2007 - May 2009
United Arts Council of Gaston County February 2006 - September 2008
Skills
Painting, Contemporary Art, Visual Arts, Art, Oil Painting, Sculpture, Art Education, Figurative Art, Watercolor, Printmaking, Studio Art, Public Art, Curating, Fine Art, Call Center Development, Listening to customers, Commitment to Customer..., Eligibility, Administrative Functions, HCPCS, Medical Billing, Flexible Spending..., High Level Of Accuracy, Handle Confidential..., Billing Process, Microsoft Applications, Client Rapport, Medical Coding, Written Correspondence, Clerical Skills, New Hire Training, Strongly self-motivated, Accurate Record Keeping, PPO, Customer Service..., Open Enrollment, Provider Relations, Credentialing, Vital Signs, Telephone Interviewing, Teaching, Home Care, Medicaid, HIPAA, Kronos Timekeeping, Medical Records, Authorization, Phone Etiquette, Kronos, Medical Terminology
Education
Total College Network 2013 — 2015
BSN, Nursing, Public Health
Gaston College 2005 — 2008
LPN, LPN
Central Piedmont Community College 1982 — 1984
Business, Business Administration and Management, General
Tori Ann Hickox's Telerx Experience June 2013 - March 2015
Job Newly Employed FT. Details to come.
Industry Information Services
Experience
Lowe's Companies, Inc. April 2014 - Present
Insight Global April 2015 - July 2015
Telerx June 2013 - March 2015
Petnovations April 2011 - December 2013
Telerx July 2010 - June 2013
Yellowbook October 2003 - May 2010
Better Living of the DE Valley May 2003 - May 2004
Montgomery County Planning Commission May 1990 - May 2003
Education
Arcadia University 1986 — 1990
Bachelor of Fine Arts (BFA)
Gulf Coast Community College 1983 — 1984
Moreno Valley High School 1979 — 1983
Lowe's Companies, Inc. April 2014 - Present
Insight Global April 2015 - July 2015
Telerx June 2013 - March 2015
Petnovations April 2011 - December 2013
Telerx July 2010 - June 2013
Yellowbook October 2003 - May 2010
Better Living of the DE Valley May 2003 - May 2004
Montgomery County Planning Commission May 1990 - May 2003
Education
Arcadia University 1986 — 1990
Bachelor of Fine Arts (BFA)
Gulf Coast Community College 1983 — 1984
Moreno Valley High School 1979 — 1983
Danielle (Norvick) Kutz Danielle (Norvick) Kutz's Telerx Experience November 2010 - October 2012
Job Medical Practice Professional
Industry Medical Practice
Experience
48 Hrs Video January 2003 - Present
St. Christopher's Hospital for Children July 2013 - December 2014
Telerx November 2010 - October 2012
Impact Systems, Inc 2009 - 2010
Skills
Customer Service, Teamwork, Healthcare, Training, Data Entry, Microsoft Excel, Microsoft Office, Editing, PowerPoint, Microsoft Word, Research, Time Management, Leadership, Team Leadership, English, Inventory Management, Cash Handling, Daily Deposits, Punctuation, People Skills
Education
Ashford University 2006 — 2009
Bachelor of Arts (BA), Psychology
48 Hrs Video January 2003 - Present
St. Christopher's Hospital for Children July 2013 - December 2014
Telerx November 2010 - October 2012
Impact Systems, Inc 2009 - 2010
Skills
Customer Service, Teamwork, Healthcare, Training, Data Entry, Microsoft Excel, Microsoft Office, Editing, PowerPoint, Microsoft Word, Research, Time Management, Leadership, Team Leadership, English, Inventory Management, Cash Handling, Daily Deposits, Punctuation, People Skills
Education
Ashford University 2006 — 2009
Bachelor of Arts (BA), Psychology
Stefani Polkowski Stefani Polkowski's Telerx Experience February 2007 - August 2007
Job Customer Service Coordinator at Merck
Industry Pharmaceuticals
Experience
Merck August 2007 - Present
Telerx February 2007 - August 2007
Telerx April 2006 - February 2007
The Picture People November 2002 - April 2006
Skills
PowerPoint, Microsoft Word, Customer Satisfaction, Leadership, Team Building, Time Management, Coaching, Teamwork, Project Management, Data Entry, Retail, Customer Service, Training, Microsoft Office, SAP, Customer Support, Six Sigma, Access, Process Improvement, Troubleshooting, Customer Experience, Call Centers
Education
Arcadia University 2001 — 2005
Bachelor of Arts (B.A.), Business/Corporate Communications
Norristown Area High School 1997 — 2001
Merck August 2007 - Present
Telerx February 2007 - August 2007
Telerx April 2006 - February 2007
The Picture People November 2002 - April 2006
Skills
PowerPoint, Microsoft Word, Customer Satisfaction, Leadership, Team Building, Time Management, Coaching, Teamwork, Project Management, Data Entry, Retail, Customer Service, Training, Microsoft Office, SAP, Customer Support, Six Sigma, Access, Process Improvement, Troubleshooting, Customer Experience, Call Centers
Education
Arcadia University 2001 — 2005
Bachelor of Arts (B.A.), Business/Corporate Communications
Norristown Area High School 1997 — 2001
Christine Bowie Christine Bowie's Telerx Experience May 2007 - June 2009
Job Professional Representative at Merck (Telerx)
Industry Outsourcing/Offshoring
Experience
Merck June 2009 - Present
Telerx May 2007 - June 2009
Education
Delaware Valley University 2002 — 2006
Bachelor, Business Administration and Management
Merck June 2009 - Present
Telerx May 2007 - June 2009
Education
Delaware Valley University 2002 — 2006
Bachelor, Business Administration and Management
Amy Barbera Amy Barbera's Telerx Experience June 2012 - December 2014
Job Quality Analyst at Sentrx, a part of Telerx
Industry Pharmaceuticals
Experience
Telerx June 2012 - December 2014
Sentrx July 1998 - June 2012
Education
St. Joseph's University 1996 — 1998
Master of Science (MS), Health/Medical Psychology
Clemson University 1992 — 1996
Bachelor of Science (BS), Psychology
Telerx June 2012 - December 2014
Sentrx July 1998 - June 2012
Education
St. Joseph's University 1996 — 1998
Master of Science (MS), Health/Medical Psychology
Clemson University 1992 — 1996
Bachelor of Science (BS), Psychology
Curt Russell Curt Russell's Telerx Experience July 2013 - Present
Job Customer Service Representative at Telerx
Industry Financial Services
Experience
Telerx July 2013 - Present
Sallie Mae August 2012 - July 2013
Quadrant E.P.P. September 2000 - July 2011
EGS Electrical Group September 1993 - June 2000
R. H. Donnelley 1990 - 1992
Skills
Illustrator, Photographer, Forklift Operator, Graphic Design, Desktop Publishing, Camera Operator, Dreamweaver, Camera Operating, Drawing
Education
Sullivan County Community College 1982 — 1984
A.A.S., Graphic Arts
Broome Community College 1981 — 1982
Johnson City Senior High School 1976 — 1980
NYS Regents Diploma
Telerx July 2013 - Present
Sallie Mae August 2012 - July 2013
Quadrant E.P.P. September 2000 - July 2011
EGS Electrical Group September 1993 - June 2000
R. H. Donnelley 1990 - 1992
Skills
Illustrator, Photographer, Forklift Operator, Graphic Design, Desktop Publishing, Camera Operator, Dreamweaver, Camera Operating, Drawing
Education
Sullivan County Community College 1982 — 1984
A.A.S., Graphic Arts
Broome Community College 1981 — 1982
Johnson City Senior High School 1976 — 1980
NYS Regents Diploma
Richard Ricciardi Richard Ricciardi's Telerx Experience October 2000 - July 2006
Job Computer Software & Hardware Professional
Industry Computer Software
Arlynn Zrinski Arlynn Zrinski's Telerx Experience July 2014 - September 2015
Job Business Analyst at Jobspring Partners
Industry Information Technology and Services
Experience
Jobspring Partners September 2015 - Present
Telerx July 2014 - September 2015
Merck December 2007 - April 2014
Merck December 2000 - December 2007
Info Technologies, Inc. April 2000 - December 2000
SCI Consulting October 1996 - March 2000
Computer Sciences Corporation May 1996 - September 1996
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Quality Assurance, SharePoint, Software Documentation, Pharmaceutical Industry, Computer System..., Software Project..., Business Requirements, Project Management, User Acceptance Testing, Process Improvement, Change Control, ITIL, Data Management, Six Sigma, Business Process, SQL, IT Strategy, Visio, Project Portfolio...
Education
Pennsylvania State University-Great Valley Graduate Center 2006 — 2008
MS, Information Science
De La Salle University 1990 — 1995
BS, Computer Science, Computer Technology
Jobspring Partners September 2015 - Present
Telerx July 2014 - September 2015
Merck December 2007 - April 2014
Merck December 2000 - December 2007
Info Technologies, Inc. April 2000 - December 2000
SCI Consulting October 1996 - March 2000
Computer Sciences Corporation May 1996 - September 1996
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Quality Assurance, SharePoint, Software Documentation, Pharmaceutical Industry, Computer System..., Software Project..., Business Requirements, Project Management, User Acceptance Testing, Process Improvement, Change Control, ITIL, Data Management, Six Sigma, Business Process, SQL, IT Strategy, Visio, Project Portfolio...
Education
Pennsylvania State University-Great Valley Graduate Center 2006 — 2008
MS, Information Science
De La Salle University 1990 — 1995
BS, Computer Science, Computer Technology
Samantha Lange Samantha Lange's Telerx Experience March 2011 - June 2013
Job Property Tax Accountant at De Lage Landen
Industry Pharmaceuticals
Experience
TeleRx March 2011 - June 2013
Rent-A-Center May 2010 - March 2011
O'Fria & Company, P.C. January 2009 - April 2009
Skills
Customer Service, Sales, Process Improvement, Financial Analysis, Budgets, Leadership, Management, Customer Experience, Call Centers, Training, Customer Satisfaction, Account Management, CRM, Performance Management, Accounting, Financial Reporting, Microsoft Excel, Account Reconciliation, Microsoft Office, Outsourcing, Pharmaceutical Industry, Property Tax, PTMS
Education
Cabrini College 2013 — 2016
Master of Accounting
Cabrini College 2003 — 2009
Bachelor of Science (B.S.)
TeleRx March 2011 - June 2013
Rent-A-Center May 2010 - March 2011
O'Fria & Company, P.C. January 2009 - April 2009
Skills
Customer Service, Sales, Process Improvement, Financial Analysis, Budgets, Leadership, Management, Customer Experience, Call Centers, Training, Customer Satisfaction, Account Management, CRM, Performance Management, Accounting, Financial Reporting, Microsoft Excel, Account Reconciliation, Microsoft Office, Outsourcing, Pharmaceutical Industry, Property Tax, PTMS
Education
Cabrini College 2013 — 2016
Master of Accounting
Cabrini College 2003 — 2009
Bachelor of Science (B.S.)
Eileen Haas, PHR Eileen Haas, PHR's Telerx Experience December 2007 - October 2009
Job Project Manager at ADP
Industry Information Technology and Services
Experience
ADP VirtualEdge November 2009 - Present
Telerx December 2007 - October 2009
Teva Pharmaceuticals 2007 - 2008
VIASYS Healthcare January 2006 - May 2007
Haas Consulting Services 1998 - 2007
ADP 1987 - 2000
Carroll Reed 1992 - 1994
Skills
Performance Management, ADP Payroll, HRIS, Analysis, Benefits Administration, Leadership, Talent Management, Payroll, Personnel Management, Requirements Analysis, Human Resources, Workforce Planning, Employee Benefits, Applicant Tracking..., Business Analysis, Software Project..., Software Implementation, SDLC, Onboarding, Process Improvement, Talent Acquisition, Vendor Management, Succession Planning, HR Consulting, SaaS, Software Documentation, Employee Relations, Project Management, Outsourcing, Business Process..., Change Management
Education
Gwynedd Mercy University 2005 — 2006
PA Teaching Certification, Business Education
Bloomsburg University of Pennsylvania 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Admin
ADP VirtualEdge November 2009 - Present
Telerx December 2007 - October 2009
Teva Pharmaceuticals 2007 - 2008
VIASYS Healthcare January 2006 - May 2007
Haas Consulting Services 1998 - 2007
ADP 1987 - 2000
Carroll Reed 1992 - 1994
Skills
Performance Management, ADP Payroll, HRIS, Analysis, Benefits Administration, Leadership, Talent Management, Payroll, Personnel Management, Requirements Analysis, Human Resources, Workforce Planning, Employee Benefits, Applicant Tracking..., Business Analysis, Software Project..., Software Implementation, SDLC, Onboarding, Process Improvement, Talent Acquisition, Vendor Management, Succession Planning, HR Consulting, SaaS, Software Documentation, Employee Relations, Project Management, Outsourcing, Business Process..., Change Management
Education
Gwynedd Mercy University 2005 — 2006
PA Teaching Certification, Business Education
Bloomsburg University of Pennsylvania 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Admin
Dan Cowen Dan Cowen's Telerx Experience September 2008 - February 2010
Job Director of Programming & Talent at AlwaysMountainTime, LLC
Industry Broadcast Media
Experience
AlwaysMountainTime, LLC June 2015 - Present
Pinnacle Media Worldwide February 2010 - April 2015
Telerx September 2008 - February 2010
Pinnacle Media Worldwide September 2001 - May 2007
Moyes Research Associates 1998 - 2001
KRDO Radio, TV, KRDO.com and Telemundo 1996 - 1998
KKLI-FM Radio 1988 - 1995
KVUU-KSPZ Colorado Springs 1985 - 1985
Skills
Research, Radio, Broadcast, Public Speaking, Strategic Planning, Marketing Strategy, Market Research, Public Relations, Mentoring, Advertising, Promotions, Customer Relations, Team Building, Event Management, Coaching, Teaching, Business Strategy, Leadership Development, Customer Service, Analysis, Microsoft Office, Change Management, Social Media Marketing, Management, Radio Broadcasting, Social Media, Television, Entertainment
Education
University of Colorado Colorado Springs 1989 — 1991
Philosophy
Colorado College 1979 — 1982
English
Princeton High School 1975 — 1979
AlwaysMountainTime, LLC June 2015 - Present
Pinnacle Media Worldwide February 2010 - April 2015
Telerx September 2008 - February 2010
Pinnacle Media Worldwide September 2001 - May 2007
Moyes Research Associates 1998 - 2001
KRDO Radio, TV, KRDO.com and Telemundo 1996 - 1998
KKLI-FM Radio 1988 - 1995
KVUU-KSPZ Colorado Springs 1985 - 1985
Skills
Research, Radio, Broadcast, Public Speaking, Strategic Planning, Marketing Strategy, Market Research, Public Relations, Mentoring, Advertising, Promotions, Customer Relations, Team Building, Event Management, Coaching, Teaching, Business Strategy, Leadership Development, Customer Service, Analysis, Microsoft Office, Change Management, Social Media Marketing, Management, Radio Broadcasting, Social Media, Television, Entertainment
Education
University of Colorado Colorado Springs 1989 — 1991
Philosophy
Colorado College 1979 — 1982
English
Princeton High School 1975 — 1979
Jamey Smith Jamey Smith's Telerx Experience November 2012 - Present
Job Telecommunications Analyst at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx November 2012 - Present
Telerx April 2012 - November 2012
Telerx March 2010 - April 2012
Telerx February 2009 - March 2010
Global Supply and Logistics November 2007 - November 2008
Skills
Process Improvement, Call Center, Access, Contact Centers, Data Analysis, Microsoft Office, Call Centers, Training, Customer Service, Workforce Management, Customer Satisfaction, Vendor Management, Inbound Marketing
Education
Appalachian State University 2001 — 2006
BSBA, Finance & Banking, Risk & Insurance
Telerx November 2012 - Present
Telerx April 2012 - November 2012
Telerx March 2010 - April 2012
Telerx February 2009 - March 2010
Global Supply and Logistics November 2007 - November 2008
Skills
Process Improvement, Call Center, Access, Contact Centers, Data Analysis, Microsoft Office, Call Centers, Training, Customer Service, Workforce Management, Customer Satisfaction, Vendor Management, Inbound Marketing
Education
Appalachian State University 2001 — 2006
BSBA, Finance & Banking, Risk & Insurance
Glen Feinberg Glen Feinberg's Telerx Experience 1999 - 2000
Job Elementary School Teacher; Science Specialist; Day Camp Program Director
Industry Primary/Secondary Education
Experience
Perelman Jewish Day School September 2004 - Present
Camp Ramah in the Poconos June 2001 - Present
Perelman Jewish Day School 2002 - 2004
Upper Dublin School District 2001 - 2001
Telerx 1999 - 2000
NuCO2 1997 - 1999
Clipper Magazine 1994 - 1997
Wynnetech Inc 1993 - 1994
Journal Communications Inc. 1984 - 1993
Skills
Elementary Education, Science Education, Education, Working With Children, Academic Tutoring, Classroom, Literacy, Teaching
Education
Chestnut Hill College
Master of Education (M.Ed.), Elementary Education and Teaching, 4.0 GPA
Temple University 1975 — 1977
BA Journalism, Advertising Sequence
Perelman Jewish Day School September 2004 - Present
Camp Ramah in the Poconos June 2001 - Present
Perelman Jewish Day School 2002 - 2004
Upper Dublin School District 2001 - 2001
Telerx 1999 - 2000
NuCO2 1997 - 1999
Clipper Magazine 1994 - 1997
Wynnetech Inc 1993 - 1994
Journal Communications Inc. 1984 - 1993
Skills
Elementary Education, Science Education, Education, Working With Children, Academic Tutoring, Classroom, Literacy, Teaching
Education
Chestnut Hill College
Master of Education (M.Ed.), Elementary Education and Teaching, 4.0 GPA
Temple University 1975 — 1977
BA Journalism, Advertising Sequence
Judith Parker SPHR's Telerx Experience June 2012 - Present
Job Human Resource Business Partner at Telerx
Industry Human Resources
Experience
Telerx June 2012 - Present
Lehigh Valley SHRM January 1991 - August 2012
ACME Cryogenics January 2012 - May 2012
Westcode Inc. January 2011 - December 2011
Rosenberger's Dairies/HP Hood June 2008 - June 2009
RoadLink USA October 2007 - March 2008
LEHIGH VALLEY COLLEGE (subsidiary of Career Education Corp) September 2006 - January 2007
Treadways Corporation January 1999 - May 2006
PMC Group - Polymer Products and Crystal Inc April 1998 - January 1999
Wireless Spectrum Services June 1997 - April 1998
Skills
Employee Relations, FLSA, Performance Management, Benefits Design, Americans with..., HIPAA, HRIS, Employee Benefits, Legal Compliance, Payroll, FMLA, Labor Relations, Temporary Placement, Recruiting, Benefits Administration, New Hire Orientations, Process Improvement, Human Resources, Performance Appraisal, Training, HR Policies, Employee Handbooks, Deferred Compensation, Personnel Management, Organizational..., Workers Compensation, Policy, Mergers & Acquisitions, Onboarding, Hiring, Talent Management, Talent Acquisition, Compensation & Benefit, Screening, Sourcing, Employee Training, Interviews, Employment Law, Internet Recruiting, Benefits Negotiation, Management, Job Descriptions, College Recruiting, Applicant Tracking...
Education
Cedar Crest College 1981 — 1984
Bachelor of Science (B.S.)
Cedar Crest College 1981 — 1984
BS
Cedar Crest College 1991 — 1994
Certification
Certification 2006 — 2012
SPHR
Spring Garden College 1977 — 1979
(none)
Telerx June 2012 - Present
Lehigh Valley SHRM January 1991 - August 2012
ACME Cryogenics January 2012 - May 2012
Westcode Inc. January 2011 - December 2011
Rosenberger's Dairies/HP Hood June 2008 - June 2009
RoadLink USA October 2007 - March 2008
LEHIGH VALLEY COLLEGE (subsidiary of Career Education Corp) September 2006 - January 2007
Treadways Corporation January 1999 - May 2006
PMC Group - Polymer Products and Crystal Inc April 1998 - January 1999
Wireless Spectrum Services June 1997 - April 1998
Skills
Employee Relations, FLSA, Performance Management, Benefits Design, Americans with..., HIPAA, HRIS, Employee Benefits, Legal Compliance, Payroll, FMLA, Labor Relations, Temporary Placement, Recruiting, Benefits Administration, New Hire Orientations, Process Improvement, Human Resources, Performance Appraisal, Training, HR Policies, Employee Handbooks, Deferred Compensation, Personnel Management, Organizational..., Workers Compensation, Policy, Mergers & Acquisitions, Onboarding, Hiring, Talent Management, Talent Acquisition, Compensation & Benefit, Screening, Sourcing, Employee Training, Interviews, Employment Law, Internet Recruiting, Benefits Negotiation, Management, Job Descriptions, College Recruiting, Applicant Tracking...
Education
Cedar Crest College 1981 — 1984
Bachelor of Science (B.S.)
Cedar Crest College 1981 — 1984
BS
Cedar Crest College 1991 — 1994
Certification
Certification 2006 — 2012
SPHR
Spring Garden College 1977 — 1979
(none)
Subrah Agastya's Telerx Experience November 2014 - August 2015
Job Lead System Architect at Covance
Industry Information Technology and Services
Experience
Covance August 2015 - Present
Telerx November 2014 - August 2015
Vantiv March 2014 - October 2014
USDA November 2013 - March 2014
BNY Mellon April 2013 - October 2013
Bank of America December 2012 - April 2013
N.E.W. Customer Service Companies, Inc April 2012 - December 2012
Celgene March 2010 - April 2012
Unify Solutions December 2007 - May 2010
Cognizant Technology Solutions February 2002 - November 2007
Skills
Pega PRPC, Core Java, Pharmaceuticals, CPMHC, Weblogic, oracle, Oracle Discoverer, OFA, Informatica, BI, SDLC, Agile, JavaScript, HTML, CPM
Education
Pega Systems 2011 — 2011
CSSA
Acharya Nagarjuna Vishwavidhyalayamu 2003 — 2005
Master of Technology (MTech), Computer Science and Engineering, Distinction
Acharya Nagarjuna University 1999 — 2001
MSc, Computer Science, Distinction
Acharya Nagarjuna Vishwavidhyalayamu 1996 — 1999
BSc, Computer Science
Covance August 2015 - Present
Telerx November 2014 - August 2015
Vantiv March 2014 - October 2014
USDA November 2013 - March 2014
BNY Mellon April 2013 - October 2013
Bank of America December 2012 - April 2013
N.E.W. Customer Service Companies, Inc April 2012 - December 2012
Celgene March 2010 - April 2012
Unify Solutions December 2007 - May 2010
Cognizant Technology Solutions February 2002 - November 2007
Skills
Pega PRPC, Core Java, Pharmaceuticals, CPMHC, Weblogic, oracle, Oracle Discoverer, OFA, Informatica, BI, SDLC, Agile, JavaScript, HTML, CPM
Education
Pega Systems 2011 — 2011
CSSA
Acharya Nagarjuna Vishwavidhyalayamu 2003 — 2005
Master of Technology (MTech), Computer Science and Engineering, Distinction
Acharya Nagarjuna University 1999 — 2001
MSc, Computer Science, Distinction
Acharya Nagarjuna Vishwavidhyalayamu 1996 — 1999
BSc, Computer Science
Liza Parikh's Telerx Experience April 2006 - March 2007
Job
Industry Information Technology and Services
Experience
Turnberry Solutions January 2013 - Present
GMAC ResCap May 2012 - December 2012
Accolade, Inc. June 2011 - April 2012
Health Partners January 2009 - June 2011
SAP America November 2007 - December 2008
Telerx April 2006 - March 2007
Pegasus Communications September 2005 - April 2006
Unisys October 1999 - August 2004
Skills
SQL Server, .NET, Databases, Visual Basic, SQL, Business Intelligence, Business Analysis, PL/SQL, ETL, SSIS, Access, VB.NET, Healthcare, Requirements Analysis, SSRS, Integration, ASP.NET, AJAX, T-SQL, Documentation, Visual Studio, Microsoft SQL Server, Visio, SharePoint, Oracle, Software Development, XML, Data Warehousing, SDLC, Software Documentation
Education
Arcadia University 1997 — 1999
BS, Computer Science
Gujarat University 1993 — 1996
B Sc, Chemistry & Math
St. Stephens School 1977 — 1991
High School Diploma, Science
Turnberry Solutions January 2013 - Present
GMAC ResCap May 2012 - December 2012
Accolade, Inc. June 2011 - April 2012
Health Partners January 2009 - June 2011
SAP America November 2007 - December 2008
Telerx April 2006 - March 2007
Pegasus Communications September 2005 - April 2006
Unisys October 1999 - August 2004
Skills
SQL Server, .NET, Databases, Visual Basic, SQL, Business Intelligence, Business Analysis, PL/SQL, ETL, SSIS, Access, VB.NET, Healthcare, Requirements Analysis, SSRS, Integration, ASP.NET, AJAX, T-SQL, Documentation, Visual Studio, Microsoft SQL Server, Visio, SharePoint, Oracle, Software Development, XML, Data Warehousing, SDLC, Software Documentation
Education
Arcadia University 1997 — 1999
BS, Computer Science
Gujarat University 1993 — 1996
B Sc, Chemistry & Math
St. Stephens School 1977 — 1991
High School Diploma, Science
Daniella Sigal's Telerx Experience 1999 - 2003
Job Senior Credit Analyst at Charming Shoppes
Industry Retail
Experience
Charming Shoppes 2007 - Present
GMAC ResCap 2004 - 2007
Advanced AV 2003 - 2004
Telerx 1999 - 2003
Datavision, Inc. 1994 - 1999
Education
Delaware Valley University 2001 — 2004
Bachelor of Science, Accounting
DeSales University
MBA, Finance / CIS
Charming Shoppes 2007 - Present
GMAC ResCap 2004 - 2007
Advanced AV 2003 - 2004
Telerx 1999 - 2003
Datavision, Inc. 1994 - 1999
Education
Delaware Valley University 2001 — 2004
Bachelor of Science, Accounting
DeSales University
MBA, Finance / CIS
Jenny Hughes's Telerx Experience January 2011 - Present
Job Recruiter at Telerx
Industry Human Resources
Experience
Telerx January 2011 - Present
Penn Mutual Life Insurance Company January 2007 - March 2009
Theracare November 2003 - March 2005
The New York Botanical Garden 2000 - 2003
Time Warner Cable of NYC 1997 - 1999
Skills
Onboarding, Talent Management, Applicant Tracking..., Change Management, Benefits Administration, Coaching, College Recruiting, Employee Relations, HRIS, Human Resources, Leadership, New Hire Orientations, Performance Management, Process Improvement, Recruiting, Succession Planning, Talent Acquisition, Technical Recruiting, Training, Vendor Management, Interviews
Education
Binghamton University
Telerx January 2011 - Present
Penn Mutual Life Insurance Company January 2007 - March 2009
Theracare November 2003 - March 2005
The New York Botanical Garden 2000 - 2003
Time Warner Cable of NYC 1997 - 1999
Skills
Onboarding, Talent Management, Applicant Tracking..., Change Management, Benefits Administration, Coaching, College Recruiting, Employee Relations, HRIS, Human Resources, Leadership, New Hire Orientations, Performance Management, Process Improvement, Recruiting, Succession Planning, Talent Acquisition, Technical Recruiting, Training, Vendor Management, Interviews
Education
Binghamton University
Loralee Hare's Telerx Experience
Job VP Sales & Marketing at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx
Skills
Inbound Marketing, BPO, Call Center, Customer Experience, Customer Retention, CRM, Contact Centers, Account Management, Outsourcing
Education
Arcadia University
BS, Marketing
Villanova University
MBA, Business Administration
Telerx
Skills
Inbound Marketing, BPO, Call Center, Customer Experience, Customer Retention, CRM, Contact Centers, Account Management, Outsourcing
Education
Arcadia University
BS, Marketing
Villanova University
MBA, Business Administration
Kathleen M. Calhoun's Telerx Experience September 2011 - Present
Job Technical Project Manager at Telerx
Industry Information Technology and Services
Experience
Telerx September 2011 - Present
Fastech Integrated Solutions 1999 - 2008
Fastech Integrated Solutions 1994 - 1999
Professional Training Services April 1994 - November 1994
Fastech Integrated Solutions 1993 - 1994
Fastech Integrated Solutions 1990 - 1993
PFPC 1986 - 1988
PFPC 1985 - 1986
Skills
Requirements Analysis, Access, Software Documentation, Oracle, Outlook, PL/SQL, SQL, Quality Assurance, Product Management, Troubleshooting, Management, Vendor Management, Business Intelligence, CRM, Project Management, Business Analysis
Education
Bucknell University 1981 — 1985
BSBA, Management, Finance, Economics
Telerx September 2011 - Present
Fastech Integrated Solutions 1999 - 2008
Fastech Integrated Solutions 1994 - 1999
Professional Training Services April 1994 - November 1994
Fastech Integrated Solutions 1993 - 1994
Fastech Integrated Solutions 1990 - 1993
PFPC 1986 - 1988
PFPC 1985 - 1986
Skills
Requirements Analysis, Access, Software Documentation, Oracle, Outlook, PL/SQL, SQL, Quality Assurance, Product Management, Troubleshooting, Management, Vendor Management, Business Intelligence, CRM, Project Management, Business Analysis
Education
Bucknell University 1981 — 1985
BSBA, Management, Finance, Economics
Annette Saldutti, PHR's Telerx Experience August 2004 - June 2010
Job Sr. Manager, Human Resources
Industry Human Resources
Experience
C3i Healthcare Connections, a Division of Telerx June 2015 - Present
Telerx (Subsidiary of Merck) November 2012 - Present
Telerx (Subsidiary of Merck) November 2009 - December 2012
Telerx August 2004 - June 2010
Immaculate Mary Home April 2003 - August 2004
TeleSpectrum Worldwide, Inc. 1999 - 2002
Skills
Employee Relations, Performance Management, Human Resources, Workers Compensation, Onboarding, Employee Engagement, HRIS, Talent Acquisition, HR Policies, Deferred Compensation, Talent Management, Benefits Administration, Recruiting, Succession Planning, FMLA, Wellbeing, Corrective Actions, CAPA, Unemployment Claims, Project Management, Certified Workplace..., Compliance Auditing, Hiring, Sourcing, ADP Payroll, Training, Employee Benefits, Management, New Hire Orientations, Call Centers, Leadership, Performance Appraisal, Employment Law, Policy, Screening, Applicant Tracking..., Strategy, College Recruiting
Education
Delaware Valley University 1992 — 1996
BS, Business Administration
Montgomery County Community College 1989 — 1991
Associates Degree, Business Management
C3i Healthcare Connections, a Division of Telerx June 2015 - Present
Telerx (Subsidiary of Merck) November 2012 - Present
Telerx (Subsidiary of Merck) November 2009 - December 2012
Telerx August 2004 - June 2010
Immaculate Mary Home April 2003 - August 2004
TeleSpectrum Worldwide, Inc. 1999 - 2002
Skills
Employee Relations, Performance Management, Human Resources, Workers Compensation, Onboarding, Employee Engagement, HRIS, Talent Acquisition, HR Policies, Deferred Compensation, Talent Management, Benefits Administration, Recruiting, Succession Planning, FMLA, Wellbeing, Corrective Actions, CAPA, Unemployment Claims, Project Management, Certified Workplace..., Compliance Auditing, Hiring, Sourcing, ADP Payroll, Training, Employee Benefits, Management, New Hire Orientations, Call Centers, Leadership, Performance Appraisal, Employment Law, Policy, Screening, Applicant Tracking..., Strategy, College Recruiting
Education
Delaware Valley University 1992 — 1996
BS, Business Administration
Montgomery County Community College 1989 — 1991
Associates Degree, Business Management
Ney Bravo's Telerx Experience July 2011 - Present
Job IS Support Services Supervisor
Industry Information Technology and Services
Experience
Telerx July 2011 - Present
Liberty Travel July 2007 - March 2010
Skills
Active Directory, Microsoft Exchange, Troubleshooting, Visio, Microsoft Office, Customer Service, Disaster Recovery, Computer Hardware, Hardware Support, Hardware Installation, Airlines, VoIP, Adobe Acrobat, Photoshop, SharePoint, PowerPoint, SharePoint Designer, Microsoft Excel, Captivate, MSI Packaging, Mac OS, Macintosh hardware, Service Desk, Help Desk Support, Desktop Environment, Remote Desktop, Desktop Administration, Linux Desktop, Apple Remote Desktop, Mac OS X, Bomgar servers, Software Documentation, System Administration, Windows Server, VPN, Vendor Management, SDLC
Education
County College of Morris
Mathematics and Computer Science
Telerx July 2011 - Present
Liberty Travel July 2007 - March 2010
Skills
Active Directory, Microsoft Exchange, Troubleshooting, Visio, Microsoft Office, Customer Service, Disaster Recovery, Computer Hardware, Hardware Support, Hardware Installation, Airlines, VoIP, Adobe Acrobat, Photoshop, SharePoint, PowerPoint, SharePoint Designer, Microsoft Excel, Captivate, MSI Packaging, Mac OS, Macintosh hardware, Service Desk, Help Desk Support, Desktop Environment, Remote Desktop, Desktop Administration, Linux Desktop, Apple Remote Desktop, Mac OS X, Bomgar servers, Software Documentation, System Administration, Windows Server, VPN, Vendor Management, SDLC
Education
County College of Morris
Mathematics and Computer Science
Matthew Hubley's Telerx Experience 2003 - 2003
Job IT Business Intelligence Lead at Glatfelter
Industry Information Technology and Services
Experience
Glatfelter September 2013 - Present
TE Connectivity August 2007 - September 2013
Glatfelter Insurance Group June 2004 - August 2007
Synchronoss Technologies April 2002 - March 2003
Telerx 2003 - 2003
Deloitte 1997 - 2001
Skills
SDLC, Business Intelligence, SQL, Data Warehousing, PL/SQL, Requirements Analysis, Business Analysis, Oracle, Microsoft SQL Server, Databases, Software Development, Integration, Software Project..., Database Design, Data Modeling, Project Management, Agile Methodologies, Solution Architecture, ETL, Visio, Business Process, IT Management, Requirements Gathering, ERP
Education
Penn State University 2008 — 2011
Masters, Business Administration
Clemson University 1995 — 1999
B.S., Computer Science
Glatfelter September 2013 - Present
TE Connectivity August 2007 - September 2013
Glatfelter Insurance Group June 2004 - August 2007
Synchronoss Technologies April 2002 - March 2003
Telerx 2003 - 2003
Deloitte 1997 - 2001
Skills
SDLC, Business Intelligence, SQL, Data Warehousing, PL/SQL, Requirements Analysis, Business Analysis, Oracle, Microsoft SQL Server, Databases, Software Development, Integration, Software Project..., Database Design, Data Modeling, Project Management, Agile Methodologies, Solution Architecture, ETL, Visio, Business Process, IT Management, Requirements Gathering, ERP
Education
Penn State University 2008 — 2011
Masters, Business Administration
Clemson University 1995 — 1999
B.S., Computer Science
Richard Heller's Telerx Experience 2007 - June 2011
Job Voice Engineer at Digital Prospectors Corp
Industry Information Technology and Services
Experience
Digital Prospectors Corp - LoveYourJob.com November 2014 - Present
Bank of America Merrill Lynch May 2011 - October 2014
Telerx 2007 - June 2011
ICT Group 2002 - 2005
RUSH Consulting 1999 - 2002
Datamark 1996 - 1999
Skills
IVR, Vendor Management, Speech Recognition, Call Center, Integration, Telecommunications, Microsoft SQL Server, VXML, ACD, Unix, Project Management, JavaScript, Management, SDLC, Customer Experience, Process Improvement, Business Analysis, SQL, Software Development, Oracle, Call Centers, Enterprise Software, C#, Analysis, Databases, Requirements Analysis, ITIL, Business Intelligence, Enterprise Architecture, Solution Architecture, Visio
Education
Bucks County Community College 1993 — 1994
AAS, Computer Systems
State University of New York College of Environmental Sciences and Forestry 1985 — 1986
AAS, Forestry
Digital Prospectors Corp - LoveYourJob.com November 2014 - Present
Bank of America Merrill Lynch May 2011 - October 2014
Telerx 2007 - June 2011
ICT Group 2002 - 2005
RUSH Consulting 1999 - 2002
Datamark 1996 - 1999
Skills
IVR, Vendor Management, Speech Recognition, Call Center, Integration, Telecommunications, Microsoft SQL Server, VXML, ACD, Unix, Project Management, JavaScript, Management, SDLC, Customer Experience, Process Improvement, Business Analysis, SQL, Software Development, Oracle, Call Centers, Enterprise Software, C#, Analysis, Databases, Requirements Analysis, ITIL, Business Intelligence, Enterprise Architecture, Solution Architecture, Visio
Education
Bucks County Community College 1993 — 1994
AAS, Computer Systems
State University of New York College of Environmental Sciences and Forestry 1985 — 1986
AAS, Forestry
Allie McCarraher's Telerx Experience 2004 - 2005
Job Sales Support Specialist
Industry Information Technology and Services
Experience
Sungard Availability Services March 2009 - Present
Houghton International 2005 - 2009
Telerx 2004 - 2005
Skills
Customer Service, Salesforce.com, Microsoft Office, Account Management, Process Improvement, Microsoft Excel, Strategic Planning, Team Building, Outlook, Project Management, PowerPoint, New Business Development, Business Development, Cross-functional Team..., Sales, SaaS, Sales Operations, Managed Services, Cloud Computing, Vendor Management, Disaster Recovery, Oracle, Leadership, Management, Professional Services
Education
Arcadia University 1998 — 2002
BA, English
Sungard Availability Services March 2009 - Present
Houghton International 2005 - 2009
Telerx 2004 - 2005
Skills
Customer Service, Salesforce.com, Microsoft Office, Account Management, Process Improvement, Microsoft Excel, Strategic Planning, Team Building, Outlook, Project Management, PowerPoint, New Business Development, Business Development, Cross-functional Team..., Sales, SaaS, Sales Operations, Managed Services, Cloud Computing, Vendor Management, Disaster Recovery, Oracle, Leadership, Management, Professional Services
Education
Arcadia University 1998 — 2002
BA, English
Chandra Mekapati's Telerx Experience August 2013 - August 2014
Job Onsite lead
Industry Information Technology and Services
Experience
CareFirst BlueCross BlueShield 2014 - Present
Telerx August 2013 - August 2014
Cognizant Technology Solutions October 2010 - August 2013
Mahindra Satyam September 2006 - September 2010
Satyam Computer services Limited September 2006 - September 2010
Skills
Pegasystems PRPC, SOA, Pega PRPC, Oracle, Core Java, JSP, Web Services, Servlets, SOAP, Java, XML, Java Enterprise Edition
Education
Acharya N.G. Ranga Agricultural University 2002 — 2005
MCA, Computers
CareFirst BlueCross BlueShield 2014 - Present
Telerx August 2013 - August 2014
Cognizant Technology Solutions October 2010 - August 2013
Mahindra Satyam September 2006 - September 2010
Satyam Computer services Limited September 2006 - September 2010
Skills
Pegasystems PRPC, SOA, Pega PRPC, Oracle, Core Java, JSP, Web Services, Servlets, SOAP, Java, XML, Java Enterprise Edition
Education
Acharya N.G. Ranga Agricultural University 2002 — 2005
MCA, Computers
Patty Brandreth's Telerx Experience October 2014 - Present
Job Account Director, Pharmacovigilance at Telerx
Industry Pharmaceuticals
Experience
Telerx October 2014 - Present
United BioSource Corporation February 2012 - October 2014
United BioSource Corporation February 2009 - February 2012
Merck June 2001 - June 2004
ePharmaSolutions 2004 - 2004
Skills
Pharmacovigilance, GCP, Clinical Trials, ICH-GCP, CRO, CTMS, EDC, Clinical Data Management, Clinical Development, Clinical Monitoring, Clinical Research, Oncology, Pharmaceutical Industry, Therapeutic Areas, SOP
Education
Bloomsburg University of Pennsylvania 1993 — 1996
BSN, nursing
Telerx October 2014 - Present
United BioSource Corporation February 2012 - October 2014
United BioSource Corporation February 2009 - February 2012
Merck June 2001 - June 2004
ePharmaSolutions 2004 - 2004
Skills
Pharmacovigilance, GCP, Clinical Trials, ICH-GCP, CRO, CTMS, EDC, Clinical Data Management, Clinical Development, Clinical Monitoring, Clinical Research, Oncology, Pharmaceutical Industry, Therapeutic Areas, SOP
Education
Bloomsburg University of Pennsylvania 1993 — 1996
BSN, nursing
Rachel Angel's Telerx Experience August 2013 - Present
Job Customer Service Representative I at Telerx
Industry Higher Education
Experience
Montreat College October 2013 - Present
Telerx August 2013 - Present
Gaston College 2012 - Present
Skills
Higher Education
Education
Saint Joseph's University 2010 — 2012
Master's, Criminal Justice/Behavior Analysis
Fayetteville State University 2005 — 2006
Bachelor's degree, Psychology, 3.57
Central Carolina Community College 1999 — 2002
Associate in Arts, Psychology, 3.78
Sandhills Community College
Montreat College October 2013 - Present
Telerx August 2013 - Present
Gaston College 2012 - Present
Skills
Higher Education
Education
Saint Joseph's University 2010 — 2012
Master's, Criminal Justice/Behavior Analysis
Fayetteville State University 2005 — 2006
Bachelor's degree, Psychology, 3.57
Central Carolina Community College 1999 — 2002
Associate in Arts, Psychology, 3.78
Sandhills Community College
Amanda Pester's Telerx Experience June 2010 - May 2011
Job Shop assistant
Industry Food & Beverages
Experience
Oasis World Market May 2013 - Present
Virginia Tech August 2011 - May 2013
Virginia Tech August 2011 - May 2013
Telerx June 2010 - May 2011
Canaday Library January 2008 - June 2010
Wyndham Alumnae House May 2009 - August 2009
Swindon Works June 2007 - September 2008
Haffner Dining Hall September 2006 - December 2007
Skills
Catering, Laboratory, Microsoft Word, Microsoft Office, Microsoft Excel, Teaching, PowerPoint, Public Speaking, Research, Social Media, Customer Service, Time Management, Teamwork, Management, Editing, Facebook
Education
Bryn Mawr College 2006 — 2010
Bachelor's degree, Chemistry
Oasis World Market May 2013 - Present
Virginia Tech August 2011 - May 2013
Virginia Tech August 2011 - May 2013
Telerx June 2010 - May 2011
Canaday Library January 2008 - June 2010
Wyndham Alumnae House May 2009 - August 2009
Swindon Works June 2007 - September 2008
Haffner Dining Hall September 2006 - December 2007
Skills
Catering, Laboratory, Microsoft Word, Microsoft Office, Microsoft Excel, Teaching, PowerPoint, Public Speaking, Research, Social Media, Customer Service, Time Management, Teamwork, Management, Editing, Facebook
Education
Bryn Mawr College 2006 — 2010
Bachelor's degree, Chemistry
Rebecca Jimenez's Telerx Experience January 2009 - October 2013
Job Health Coach, RN
Industry Health, Wellness and Fitness
Experience
Omada Health March 2014 - Present
Health Solutions November 2013 - April 2014
Telerx January 2009 - October 2013
Telerx 2009 - 2013
NHC January 2006 - December 2008
Skills
Nutrition, Wellness, Hospitals, Nursing, Healthcare, Healthcare Management, Food, Customer Service, Health
Education
University of Alabama 2011 — 2015
Master of Arts (M.A.), Health Studies
Corning Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Baylor Unversity 1996 — 2001
Bachelor of Science (BS), Biology, General
Omada Health March 2014 - Present
Health Solutions November 2013 - April 2014
Telerx January 2009 - October 2013
Telerx 2009 - 2013
NHC January 2006 - December 2008
Skills
Nutrition, Wellness, Hospitals, Nursing, Healthcare, Healthcare Management, Food, Customer Service, Health
Education
University of Alabama 2011 — 2015
Master of Arts (M.A.), Health Studies
Corning Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Baylor Unversity 1996 — 2001
Bachelor of Science (BS), Biology, General
Eli Bank's Telerx Experience September 2004 - March 2008
Job Graphic Designer/ Coowner of Bankellone Vending
Industry Graphic Design
Experience
Bankellone Vending September 2008 - Present
PMI March 2012 - April 2012
PMI March 2012 - April 2012
Telerx September 2004 - March 2008
Skills
Food, Customer Service, Sales Management, New Business Development, Social Media, Team Building, Retail, Microsoft Office
Education
ITT Technical Institute-King of Prussia 2010 — 2013
Associate's degree, Design and Visual Communications, General
Ferrum College 1998 — 2000
Bachelor's degree, Theatre/Theater
Woodlynde
Woodlynde
Bankellone Vending September 2008 - Present
PMI March 2012 - April 2012
PMI March 2012 - April 2012
Telerx September 2004 - March 2008
Skills
Food, Customer Service, Sales Management, New Business Development, Social Media, Team Building, Retail, Microsoft Office
Education
ITT Technical Institute-King of Prussia 2010 — 2013
Associate's degree, Design and Visual Communications, General
Ferrum College 1998 — 2000
Bachelor's degree, Theatre/Theater
Woodlynde
Woodlynde
Steffan Telford's Telerx Experience October 2011 - September 2013
Job Director of Account Management, Coordinated Care Solutions at PatientSafe Solutions
Industry Health, Wellness and Fitness
Experience
PatientSafe Solutions October 2015 - Present
Vree Health September 2013 - September 2015
Telerx October 2011 - September 2013
Aetna Health Plans January 2007 - December 2008
Skills
Program Management, Management, Call Centers, Customer Service, Healthcare, Account Management, CRM, Strategy, Team Building, Training, Process Improvement, Sales, Leadership, Salesforce.com, Vendor Management, Project Management, Strategic Planning, Managed Care, Change Management, Health Insurance, HIPAA, Coaching, Business Analysis, Cross-functional Team..., Medicare
Education
Boston University 1992 — 1994
BS, Hospitality
PatientSafe Solutions October 2015 - Present
Vree Health September 2013 - September 2015
Telerx October 2011 - September 2013
Aetna Health Plans January 2007 - December 2008
Skills
Program Management, Management, Call Centers, Customer Service, Healthcare, Account Management, CRM, Strategy, Team Building, Training, Process Improvement, Sales, Leadership, Salesforce.com, Vendor Management, Project Management, Strategic Planning, Managed Care, Change Management, Health Insurance, HIPAA, Coaching, Business Analysis, Cross-functional Team..., Medicare
Education
Boston University 1992 — 1994
BS, Hospitality
Gerri Venditto's Telerx Experience September 1995 - January 2008
Job Teacher at Abraham Lincoln High School
Industry Education Management
Experience
Abraham Lincoln High School September 2008 - Present
Telerx September 1995 - January 2008
Skills
Differentiated..., Lesson Planning, Curriculum Development, Curriculum Design, Classroom, Tutoring, Social Studies, Educational Leadership, Literacy, Educational Technology, Teacher Training, Secondary Education, Teaching, Special Education, Instructional Technology, ESL, Higher Education, Staff Development
Education
Holy Family University 2010 — 2014
Master's Degree, Education
Arcadia University 2004 — 2008
BA, History
Abraham Lincoln High School September 2008 - Present
Telerx September 1995 - January 2008
Skills
Differentiated..., Lesson Planning, Curriculum Development, Curriculum Design, Classroom, Tutoring, Social Studies, Educational Leadership, Literacy, Educational Technology, Teacher Training, Secondary Education, Teaching, Special Education, Instructional Technology, ESL, Higher Education, Staff Development
Education
Holy Family University 2010 — 2014
Master's Degree, Education
Arcadia University 2004 — 2008
BA, History
VICTORIA VILLEGAS's Telerx Experience February 2015 - September 2015
Job MultiSkilled Professional
Industry Financial Services
Experience
Telerx February 2015 - September 2015
American Lending Solutions August 2014 - April 2015
Bank of America November 2012 - September 2013
Bank of America March 2012 - November 2012
Round-Point Mortgage March 2011 - June 2011
American Lending Solutions September 2010 - November 2010
Citi Financial Auto (Citigroup) July 2008 - September 2010
Citi Financial Auto (Citigroup) March 2007 - July 2008
Alltel / Windstream August 2005 - March 2007
Lane Bryant October 2004 - June 2005
Skills
Training, Management, Call Centers, Sales, Customer Retention, Customer Service, Call Center, Finance, Credit, Loans, Access, Data Entry, Software Documentation, Quality Assurance, Financial Services, Loan Servicing, Skip Tracing, Negotiation, Loss Mitigation, Collections, Spanish-speaking, Work At Home, Business Travel, Microsoft Office, Time Management, Goal Oriented, Strategy, Process Improvement, Social Networking, Banking, Risk Management, Loss Prevention, Customer Satisfaction, Portfolio Management, Team Building, Telephone Skills, Consumer Lending, Loan Modifications
Education
South Mecklenburg Highschool 2000 — 2004
Highschool Diploma, Regular/General High School/Secondary Diploma Program
Central Piedmont Community College
Associate's degree
Telerx February 2015 - September 2015
American Lending Solutions August 2014 - April 2015
Bank of America November 2012 - September 2013
Bank of America March 2012 - November 2012
Round-Point Mortgage March 2011 - June 2011
American Lending Solutions September 2010 - November 2010
Citi Financial Auto (Citigroup) July 2008 - September 2010
Citi Financial Auto (Citigroup) March 2007 - July 2008
Alltel / Windstream August 2005 - March 2007
Lane Bryant October 2004 - June 2005
Skills
Training, Management, Call Centers, Sales, Customer Retention, Customer Service, Call Center, Finance, Credit, Loans, Access, Data Entry, Software Documentation, Quality Assurance, Financial Services, Loan Servicing, Skip Tracing, Negotiation, Loss Mitigation, Collections, Spanish-speaking, Work At Home, Business Travel, Microsoft Office, Time Management, Goal Oriented, Strategy, Process Improvement, Social Networking, Banking, Risk Management, Loss Prevention, Customer Satisfaction, Portfolio Management, Team Building, Telephone Skills, Consumer Lending, Loan Modifications
Education
South Mecklenburg Highschool 2000 — 2004
Highschool Diploma, Regular/General High School/Secondary Diploma Program
Central Piedmont Community College
Associate's degree
Jason Zidek's Telerx Experience October 2013 - Present
Job CSR at Telerx
Industry Telecommunications
Experience
Telerx October 2013 - Present
Procall Solutions - Philadelphia September 2011 - March 2013
ProCall Solutions September 2011 - March 2013
The Carney Group January 2002 - September 2011
Enterprise Rent-A- Car January 2000 - September 2000
The Sheraton Bucks County Hotel May 1999 - August 1999
Skills
Contact Center..., Contact Center..., Call Center, Customer Service, IEX Total View, IEX, Team Leadership, NICE Call Recording, Call center start-up, Call Center Development, Workforce Management, Call Center..., IVR, Predictive Dialers, Call Centers, Customer Escalation..., Inbound Marketing, ACD, COPC, Call Logging, Avaya, Contact Centers, Escalation, Avaya Communication..., Call Routing, Escalation Resolution, Customer Service..., Customer Satisfaction, Genesys, eWFM, Leadership, Call Monitoring, Escalations Management
Education
West Chester University
Bachelor of Science, Business Management
Bucks County Community College
Associate of Science, Liberal Arts
Telerx October 2013 - Present
Procall Solutions - Philadelphia September 2011 - March 2013
ProCall Solutions September 2011 - March 2013
The Carney Group January 2002 - September 2011
Enterprise Rent-A- Car January 2000 - September 2000
The Sheraton Bucks County Hotel May 1999 - August 1999
Skills
Contact Center..., Contact Center..., Call Center, Customer Service, IEX Total View, IEX, Team Leadership, NICE Call Recording, Call center start-up, Call Center Development, Workforce Management, Call Center..., IVR, Predictive Dialers, Call Centers, Customer Escalation..., Inbound Marketing, ACD, COPC, Call Logging, Avaya, Contact Centers, Escalation, Avaya Communication..., Call Routing, Escalation Resolution, Customer Service..., Customer Satisfaction, Genesys, eWFM, Leadership, Call Monitoring, Escalations Management
Education
West Chester University
Bachelor of Science, Business Management
Bucks County Community College
Associate of Science, Liberal Arts
Noel Bitterman's Telerx Experience November 2010 - August 2011
Job Inside Support Professional
Industry Financial Services
Experience
Ascensus January 2014 - Present
Dun & Bradstreet Credibility Corp. February 2012 - April 2013
Telerx November 2010 - August 2011
Canon Financial Services, Inc. May 2005 - October 2008
Central Lewmar September 2002 - October 2004
Skills
Customer Service, Microsoft Office, Excel, Word, Account Management, Customer Relations, Research, Coaching, Sales Support, Customer Satisfaction, Call Center, Data Quality, Financial Risk, Quote Preparation, Critical Thinking, Sales Operations, Call Centers, Microsoft Excel, B2B
Education
Clarion University of Pennsylvania
B.A., Music Business
Ascensus January 2014 - Present
Dun & Bradstreet Credibility Corp. February 2012 - April 2013
Telerx November 2010 - August 2011
Canon Financial Services, Inc. May 2005 - October 2008
Central Lewmar September 2002 - October 2004
Skills
Customer Service, Microsoft Office, Excel, Word, Account Management, Customer Relations, Research, Coaching, Sales Support, Customer Satisfaction, Call Center, Data Quality, Financial Risk, Quote Preparation, Critical Thinking, Sales Operations, Call Centers, Microsoft Excel, B2B
Education
Clarion University of Pennsylvania
B.A., Music Business
Jacob Oberholtzer's Telerx Experience September 2014 - June 2015
Job Global Operations Effectiveness Manager at C3i
Industry Pharmaceuticals
Experience
C3i June 2015 - Present
Telerx September 2014 - June 2015
Telerx January 2011 - September 2014
AmeriHealth Caritas February 2007 - July 2009
ParenteBeard LLC June 2006 - February 2007
Lincoln Financial Group July 2002 - May 2006
Skills
Auditing, Internal Controls, Accounting, Project Management, Six Sigma, Software Documentation, Access, Process Improvement, Budgets, Account Management, Leadership, Management, Coaching, Internal Audit, Training, Call Centers
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (M.B.A.), Six Sigma, 4.0
Temple University - Fox School of Business and Management 1999 — 2002
Bachelor's Degree, Accounting, 3.54
Appalachian State University 1997 — 1999
Business, 3.3
C3i June 2015 - Present
Telerx September 2014 - June 2015
Telerx January 2011 - September 2014
AmeriHealth Caritas February 2007 - July 2009
ParenteBeard LLC June 2006 - February 2007
Lincoln Financial Group July 2002 - May 2006
Skills
Auditing, Internal Controls, Accounting, Project Management, Six Sigma, Software Documentation, Access, Process Improvement, Budgets, Account Management, Leadership, Management, Coaching, Internal Audit, Training, Call Centers
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (M.B.A.), Six Sigma, 4.0
Temple University - Fox School of Business and Management 1999 — 2002
Bachelor's Degree, Accounting, 3.54
Appalachian State University 1997 — 1999
Business, 3.3
Tiffany Cipriani's Telerx Experience April 2009 - Present
Job Project Manager Merck and Company/Telerx
Industry Pharmaceuticals
Experience
Telerx April 2009 - Present
Telerx 2007 - 2009
Skills
Customer Service, Process Improvement, Project Management, Training, Vendor Management, Cross-functional Team..., Leadership, Team Building, Customer Satisfaction
Education
Cedar Crest College 2003 — 2007
Bachelor of Arts
Telerx April 2009 - Present
Telerx 2007 - 2009
Skills
Customer Service, Process Improvement, Project Management, Training, Vendor Management, Cross-functional Team..., Leadership, Team Building, Customer Satisfaction
Education
Cedar Crest College 2003 — 2007
Bachelor of Arts
Elvis Longin's Telerx Experience March 2011 - June 2012
Job Document Management Associate at ICON plc
Industry Pharmaceuticals
Experience
ICON plc April 2013 - Present
ICON plc June 2012 - April 2013
Telerx March 2011 - June 2012
Chick-fil-A March 2010 - November 2011
1-800-GOT-JUNK? April 2010 - June 2010
Philadelphia Biblical University September 2007 - December 2009
Acme Markets Inc./SUPERVALU Inc May 2009 - August 2009
The Home Depot, Inc. Berlin April 2003 - May 2007
Skills
Customer Service, Leadership, Team Leadership, Time Management, Training, Customer Satisfaction, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning
Education
Philadelphia Biblical University 2006 — 2009
Bachelors, Business Administration and Bible
ICON plc April 2013 - Present
ICON plc June 2012 - April 2013
Telerx March 2011 - June 2012
Chick-fil-A March 2010 - November 2011
1-800-GOT-JUNK? April 2010 - June 2010
Philadelphia Biblical University September 2007 - December 2009
Acme Markets Inc./SUPERVALU Inc May 2009 - August 2009
The Home Depot, Inc. Berlin April 2003 - May 2007
Skills
Customer Service, Leadership, Team Leadership, Time Management, Training, Customer Satisfaction, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning
Education
Philadelphia Biblical University 2006 — 2009
Bachelors, Business Administration and Bible
Cherie Intintolo's Telerx Experience 2006 - 2010
Job Region Office Administrator at Merck
Industry Pharmaceuticals
Experience
Merck September 2010 - Present
Telerx 2006 - 2010
Education
Colorado State University 1979 — 1983
Bachelor of Science, Wildlife Biology
Merck September 2010 - Present
Telerx 2006 - 2010
Education
Colorado State University 1979 — 1983
Bachelor of Science, Wildlife Biology
Angela Cousins's Telerx Experience February 2011 - September 2011
Job Team Lead at Telerx
Industry Outsourcing/Offshoring
Experience
The Hartford September 2011 - Present
Telerx February 2011 - September 2011
Telerx 2008 - January 2011
Telerx 2007 - 2008
Telerx 2006 - 2007
Education
Cedar Crest College 1996 — 2000
BS, Biology
The Hartford September 2011 - Present
Telerx February 2011 - September 2011
Telerx 2008 - January 2011
Telerx 2007 - 2008
Telerx 2006 - 2007
Education
Cedar Crest College 1996 — 2000
BS, Biology
Keith Jenerette's Telerx Experience January 2014 - Present
Job Customer Support at Telerx Corporation
Industry Consumer Services
Experience
Telerx January 2014 - Present
Destination Maternity Corporation September 2009 - May 2013
Prudential Financial February 2007 - January 2009
Bank of America September 2001 - October 2006
Skills
Health Insurance, SDLC, Call Centers, Process Improvement, Business Analysis, Insurance, Vendor Management, Customer Service, Microsoft Excel, Risk Management, Financial Services, Life Insurance
Education
Community College of Philadelphia
South Philadelphia High School
Diploma, High School/Secondary Diploma Programs
Telerx January 2014 - Present
Destination Maternity Corporation September 2009 - May 2013
Prudential Financial February 2007 - January 2009
Bank of America September 2001 - October 2006
Skills
Health Insurance, SDLC, Call Centers, Process Improvement, Business Analysis, Insurance, Vendor Management, Customer Service, Microsoft Excel, Risk Management, Financial Services, Life Insurance
Education
Community College of Philadelphia
South Philadelphia High School
Diploma, High School/Secondary Diploma Programs
Nancy Atkins's Telerx Experience September 2012 - June 2013
Job Fitness Ambassador & Manager of First Impressions
Industry Health, Wellness and Fitness
Experience
inVentiv Health January 2014 - Present
Zumba Fitness October 2011 - Present
Telerx September 2012 - June 2013
The Hermes Group LLP January 2011 - October 2011
Blue Diesel March 2010 - January 2011
GSW Worldwide December 2007 - October 2008
Rago Arts & Auction Center October 2004 - December 2007
Protocol Marketing 2000 - 2004
Skills
Manager of First..., Executive Assistance, Front Desk Reception, Catering and Hospitality, Office Management, Fitness & Wellness..., Customer-focused Service, Fearless!, Personal Assistance, Creative, Personal Support, Receptionist Duties, Administrative..., Training, Customer Satisfaction, Call Centers, Outlook, Public Speaking, Data Entry, Event Planning, Employee Training, Leadership, Time Management, Administrative..., Sales, Customer Service
Education
Bucks County Community College
Allied Health
Mercer County Community College
inVentiv Health January 2014 - Present
Zumba Fitness October 2011 - Present
Telerx September 2012 - June 2013
The Hermes Group LLP January 2011 - October 2011
Blue Diesel March 2010 - January 2011
GSW Worldwide December 2007 - October 2008
Rago Arts & Auction Center October 2004 - December 2007
Protocol Marketing 2000 - 2004
Skills
Manager of First..., Executive Assistance, Front Desk Reception, Catering and Hospitality, Office Management, Fitness & Wellness..., Customer-focused Service, Fearless!, Personal Assistance, Creative, Personal Support, Receptionist Duties, Administrative..., Training, Customer Satisfaction, Call Centers, Outlook, Public Speaking, Data Entry, Event Planning, Employee Training, Leadership, Time Management, Administrative..., Sales, Customer Service
Education
Bucks County Community College
Allied Health
Mercer County Community College
Melissa Kulesza's Telerx Experience September 2009 - July 2012
Job Account Executive at Spectrum Reach
Industry Marketing and Advertising
Experience
Spectrum Reach April 2014 - Present
Lowe's Home Improvement March 2013 - April 2014
Holiday Companies July 2012 - March 2013
Blue Cross Blue Shield of Montana July 2012 - November 2012
Telerx September 2009 - July 2012
MALLINCKRODT BAKER SPECIALTY CHEMICALS June 2008 - March 2009
Micor February 2007 - June 2008
Empire Beauty School October 2005 - February 2007
T-Mobile , USA August 2004 - October 2005
Skills
Account Management, Customer Service, Marketing, Customer Satisfaction, Technical Support, Inventory Management, Sales, Customer Retention, Salesforce.com, Leadership, Call Centers, Telephone Skills, Business Intelligence, Teamwork, Customer Experience, B2B, Team Leadership, Call Center, Sales Support, Outlook, Problem Solving, Excel, Microsoft Office, Word, Access, PowerPoint, Troubleshooting, SAP, Negotiation, Time Management, Cash Handling Experience, Organization, Training, Team-oriented, Mac OS, Leading Change, Flexible to Change, QuickBooks, Learning Quickly, Empathy, Consumer Behaviour, Data Entry, Retail, Employee Training
Education
Ashford University 2013 — 2014
Master of Arts (M.A.), Organizational Leadership, 3.45
DeSales University 2009 — 2012
BA/BS, International Business (BA) and Marketing (BS), 3.826
PLEASANT VALLEY HIGH SCHOOL 1990 — 1994
High School Diploma, College Level Studies
Spectrum Reach April 2014 - Present
Lowe's Home Improvement March 2013 - April 2014
Holiday Companies July 2012 - March 2013
Blue Cross Blue Shield of Montana July 2012 - November 2012
Telerx September 2009 - July 2012
MALLINCKRODT BAKER SPECIALTY CHEMICALS June 2008 - March 2009
Micor February 2007 - June 2008
Empire Beauty School October 2005 - February 2007
T-Mobile , USA August 2004 - October 2005
Skills
Account Management, Customer Service, Marketing, Customer Satisfaction, Technical Support, Inventory Management, Sales, Customer Retention, Salesforce.com, Leadership, Call Centers, Telephone Skills, Business Intelligence, Teamwork, Customer Experience, B2B, Team Leadership, Call Center, Sales Support, Outlook, Problem Solving, Excel, Microsoft Office, Word, Access, PowerPoint, Troubleshooting, SAP, Negotiation, Time Management, Cash Handling Experience, Organization, Training, Team-oriented, Mac OS, Leading Change, Flexible to Change, QuickBooks, Learning Quickly, Empathy, Consumer Behaviour, Data Entry, Retail, Employee Training
Education
Ashford University 2013 — 2014
Master of Arts (M.A.), Organizational Leadership, 3.45
DeSales University 2009 — 2012
BA/BS, International Business (BA) and Marketing (BS), 3.826
PLEASANT VALLEY HIGH SCHOOL 1990 — 1994
High School Diploma, College Level Studies
Joseph Chi's Telerx Experience 1998 - 2001
Job Senior Pastor of Cornerstone Presbyterian Church
Industry Religious Institutions
Experience
Cornerstone Presbyterian Church 2009 - Present
Westminster Theological Seminary 2011 - Present
Chinese Evangelical Church of Edinburgh 2006 - 2008
Advanta Bank Corp. 2005 - 2008
Telerx 1998 - 2001
Onnuri Presbyterian Church 1996 - 1997
Se Han Korean Presbyterian Church 1994 - 1996
Education
The University of Edinburgh 2004 — 2008
Doctor of Philosophy, History
Biblical Theological Seminary 1999 — 2001
Masters of Arts, Christian Thought
Westminster Theological Seminary 1994 — 1999
Masters of Divinity
University of Massachusetts, Amherst 1990 — 1994
Bachelor of Science (BS), Psychology
Cornerstone Presbyterian Church 2009 - Present
Westminster Theological Seminary 2011 - Present
Chinese Evangelical Church of Edinburgh 2006 - 2008
Advanta Bank Corp. 2005 - 2008
Telerx 1998 - 2001
Onnuri Presbyterian Church 1996 - 1997
Se Han Korean Presbyterian Church 1994 - 1996
Education
The University of Edinburgh 2004 — 2008
Doctor of Philosophy, History
Biblical Theological Seminary 1999 — 2001
Masters of Arts, Christian Thought
Westminster Theological Seminary 1994 — 1999
Masters of Divinity
University of Massachusetts, Amherst 1990 — 1994
Bachelor of Science (BS), Psychology
Matthew Johnsen's Telerx Experience January 2013 - May 2013
Job Retail Professional
Industry Retail
Experience
Telerx January 2013 - May 2013
Friendly Food Mart July 2012 - May 2013
The Guardian Life Insurance Company of America October 2012 - December 2012
Walmart 2011 - 2012
Toys R Us October 2011 - November 2011
Skills
Microsoft Office, Customer Service, PowerPoint, Retail, Ubuntu, Windows, Cash Register
Education
Bloomsburg University of Pennsylvania 2007 — 2011
Bachelor's degree, Marketing
Telerx January 2013 - May 2013
Friendly Food Mart July 2012 - May 2013
The Guardian Life Insurance Company of America October 2012 - December 2012
Walmart 2011 - 2012
Toys R Us October 2011 - November 2011
Skills
Microsoft Office, Customer Service, PowerPoint, Retail, Ubuntu, Windows, Cash Register
Education
Bloomsburg University of Pennsylvania 2007 — 2011
Bachelor's degree, Marketing
Jason Polster's Telerx Experience October 2010 - November 2012
Job Sr. CSR at Uline
Industry Outsourcing/Offshoring
Experience
Uline April 2013 - Present
Telerx October 2010 - November 2012
RMS December 1997 - October 2010
Skills
Human Resources, Call center start-up, Call Center Operations, Training, Systems implementation, Pharmaceutical Industry, Collections, Sales
Education
Albright College 2007 — 2009
Bachelor's degree, Business Administration and Management, General
Lehigh Carbon Community College 2001 — 2009
Associate's degree, Business Administration and Management, General
Uline April 2013 - Present
Telerx October 2010 - November 2012
RMS December 1997 - October 2010
Skills
Human Resources, Call center start-up, Call Center Operations, Training, Systems implementation, Pharmaceutical Industry, Collections, Sales
Education
Albright College 2007 — 2009
Bachelor's degree, Business Administration and Management, General
Lehigh Carbon Community College 2001 — 2009
Associate's degree, Business Administration and Management, General
Deanna Duarte's Telerx Experience November 2009 - March 2010
Job Customer Service
Industry Consumer Services
Experience
Penncro Associates March 2012 - June 2012
Capital Health May 2010 - August 2010
Telerx November 2009 - March 2010
Express Scripts January 2009 - November 2009
Skills
Data Entry, Customer Service, Medical Billing, Retail Sales
Education
Sanford-Brown Institute-Trevose 2006 — 2009
Technical Diploma, Medical Coding and Billing, 3.9
Penncro Associates March 2012 - June 2012
Capital Health May 2010 - August 2010
Telerx November 2009 - March 2010
Express Scripts January 2009 - November 2009
Skills
Data Entry, Customer Service, Medical Billing, Retail Sales
Education
Sanford-Brown Institute-Trevose 2006 — 2009
Technical Diploma, Medical Coding and Billing, 3.9
Rajesh Sachidananda's Telerx Experience 2015 - 2015
Job Lead Validation Analyst
Industry Pharmaceuticals
Experience
McNeil Consumers February 2013 - Present
TeleRx 2015 - 2015
TeleRx 2015 - 2015
Merck and Company August 2011 - February 2013
American Red Cross August 2010 - August 2011
Schering Plough/Merck and Co.. July 2009 - July 2010
Pfizer/Wyeth 2008 - 2009
AstraZeneca May 2007 - October 2008
Skills
Oracle Argus Safety, Microsoft SQL Server, Medidata Rave, Inform EDC, HPQC, Quality Center, Software Documentation, Quality Assurance, Medidata, Validation, FDA, SOP, Test Planning, HP Quality Center, Testing, SDLC, Computer System..., GMP, Vendor Management, Pharmaceutical Industry, 21 CFR Part 11, User Acceptance Testing, Change Control, Documentation, GCP, GxP, CAPA
Education
Bangalore University 1993 — 1997
Bachelor of Engineering (B.E.), Computer Software Engineering
Vijaya high school 1991 — 1992
12ts standard, Physics, Chemistry, Mathematics, Biology
McNeil Consumers February 2013 - Present
TeleRx 2015 - 2015
TeleRx 2015 - 2015
Merck and Company August 2011 - February 2013
American Red Cross August 2010 - August 2011
Schering Plough/Merck and Co.. July 2009 - July 2010
Pfizer/Wyeth 2008 - 2009
AstraZeneca May 2007 - October 2008
Skills
Oracle Argus Safety, Microsoft SQL Server, Medidata Rave, Inform EDC, HPQC, Quality Center, Software Documentation, Quality Assurance, Medidata, Validation, FDA, SOP, Test Planning, HP Quality Center, Testing, SDLC, Computer System..., GMP, Vendor Management, Pharmaceutical Industry, 21 CFR Part 11, User Acceptance Testing, Change Control, Documentation, GCP, GxP, CAPA
Education
Bangalore University 1993 — 1997
Bachelor of Engineering (B.E.), Computer Software Engineering
Vijaya high school 1991 — 1992
12ts standard, Physics, Chemistry, Mathematics, Biology
Judith Neville's Telerx Experience July 2008 - March 2013
Job Student at Cleveland Community College
Industry
Experience
Telerx July 2008 - March 2013
Century Care of Cherryville (Peak Resources) November 2006 - March 2008
White Oak Mnor February 2004 - February 2006
Gaston County Health Department June 1999 - June 2003
Gardner Webb University School of Nursing August 1996 - December 1998
Cleveland Regional Medical Center June 1992 - October 1998
Skills
Clinical Research, Microsoft Office, Microsoft Excel, Research, Healthcare, Cpr Certified, Staff Development
Education
Cleveland Community College 2013 — 2013
University of North Carolina at Chapel Hill 1990 — 1992
Bachelor of Science, Registered Nursing/Registered Nurse
Appalachian State University 1981 — 1985
Bachelor of Science (BS), Secondary Education Social Sciences
Telerx July 2008 - March 2013
Century Care of Cherryville (Peak Resources) November 2006 - March 2008
White Oak Mnor February 2004 - February 2006
Gaston County Health Department June 1999 - June 2003
Gardner Webb University School of Nursing August 1996 - December 1998
Cleveland Regional Medical Center June 1992 - October 1998
Skills
Clinical Research, Microsoft Office, Microsoft Excel, Research, Healthcare, Cpr Certified, Staff Development
Education
Cleveland Community College 2013 — 2013
University of North Carolina at Chapel Hill 1990 — 1992
Bachelor of Science, Registered Nursing/Registered Nurse
Appalachian State University 1981 — 1985
Bachelor of Science (BS), Secondary Education Social Sciences
Bradley Matje's Telerx Experience July 2014 - Present
Job at
Industry Pharmaceuticals
Experience
Merck July 2015 - Present
Telerx July 2014 - Present
Telerx January 2012 - Present
Aetna February 2014 - July 2014
Skills
Vendor Management, Call Centers, Process Improvement, BPO, Project Management, Program Management, Workforce Management, Business Analysis, Customer Experience, SAP, Inventory Management, Logistics, Customer Service, Problem Solving, Cross-functional Team...
Education
Bloomsburg University of Pennsylvania 2004 — 2008
Bachelor of Science (BS), Kinesiology and Exercise Science
Merck July 2015 - Present
Telerx July 2014 - Present
Telerx January 2012 - Present
Aetna February 2014 - July 2014
Skills
Vendor Management, Call Centers, Process Improvement, BPO, Project Management, Program Management, Workforce Management, Business Analysis, Customer Experience, SAP, Inventory Management, Logistics, Customer Service, Problem Solving, Cross-functional Team...
Education
Bloomsburg University of Pennsylvania 2004 — 2008
Bachelor of Science (BS), Kinesiology and Exercise Science
Matthew Chewning's Telerx Experience 2008 - 2012
Job Student at Computer Career Center a division of Vista College
Industry
Experience
Telerx 2008 - 2012
Tidal Wave Pool & Spa November 2006 - September 2007
Barnes & Noble July 2004 - August 2006
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Management, Leadership, Training, Process Improvement, Data Entry
Education
Computer Career Center a division of Vista College 2014 — 2015
Associate's Degree, InforationTechnology
Telerx 2008 - 2012
Tidal Wave Pool & Spa November 2006 - September 2007
Barnes & Noble July 2004 - August 2006
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Customer Experience, Management, Leadership, Training, Process Improvement, Data Entry
Education
Computer Career Center a division of Vista College 2014 — 2015
Associate's Degree, InforationTechnology
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY