Telespectrum Company

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Telespectrum Employees

Employee
Years
Job
Industry
Julie Chisholm Julie Chisholm Toronto, Canada Area Details
Julie Chisholm's Telespectrum Experience February 2001 - May 2004
Job Human Resources Director at Canada Dry Mott's Inc. a Dr Pepper Snapple Company
Industry Food & Beverages
Experience
Canada Dry Mott's Inc. a Dr Pepper Snapple Company   September 2015 - Present
Canada Dry Mott's Inc.   April 2014 - Present
Canada Dry Mott's Inc.   October 2011 - Present
Canada Dry Mott’s Inc. A Division of Dr Pepper Snapple Group   May 2008 - October 2011
Canada Dry Mott's (formally Cadbury Beverages)   August 2004 - May 2008
Telespectrum   February 2001 - May 2004

Skills
Employee Relations, Succession Planning, Onboarding, HR Policies, Recruiting, Human Resources, Talent Acquisition, Benefits Administration, Change Management, Employee Benefits, Personnel Management, Payroll, Coaching, Applicant Tracking..., Organizational..., Workforce Planning, Organizational Design, International HR, Leadership, Strategy, Executive Coaching

Education
Seneca College of Applied Arts and Technology   1992 — 1993
Diploma, Human Resources

Brock University   1989 — 1992
BA, Business and Psychology

Matt Perreault Matt Perreault Toronto, Canada Area Details
Matt Perreault's Telespectrum Experience March 2002 - August 2002
Job Isagenix
Industry Health, Wellness and Fitness
Experience
YBM Premier   April 2008 - June 2010
Telephone Booth   April 2004 - March 2008
Fallsview Hilton Hotel   May 2006 - August 2007
Brock University Fashion Show   February 2003 - April 2003
Telespectrum   March 2002 - August 2002
Youth Basketball Training School   January 2000 - May 2000

Education
Brock University   2002 — 2007
B.A, Business Communication

Brock University - St.Catharines
Bachelor; School Diploma, Business Communication; Business Communication

Roland Michener Secondary School

Ellis Curlee Ellis Curlee Elizabethtown, Kentucky Details
Ellis Curlee's Telespectrum Experience 2000 - 2002
Job Sr. IT Business Systems Analyst
Industry Hospital & Health Care
Experience
Hardin Memorial Health  February 2014 - Present
GreenStar Medical Services   February 2012 - February 2014
Greenway Medical Technologies  October 2010 - October 2013
Conference Direct  November 2009 - October 2010
TeleTrinsic Contact Center Solutions, Philippines   2006 - 2009
Media Marketing Group, LLC   May 2004 - June 2006
Hershey Creamery Company  2002 - 2004
Telespectrum   2000 - 2002
Metals USA  1999 - 2000
MetLife Financial Services  1997 - 1998

Skills
PCMH, Training, CRM, Project Management, Software Implementation, Salesforce.com, Management, EHR, Health Information..., Entrepreneurship, Healthcare Information..., Software Documentation, Software Project..., Practice Management, Customer Service, Public Speaking, Marketing, Relationship Management, HL7, SaaS, Long-term Customer..., EMR Training, Vendor Relationships, Computer Software..., Outsourcing, Solution Implementation, Accountable Care, Key Account Management, Conference Registration, EMR, Informatics, Revenue Cycle, Eclipse, Healthcare

Education
Liberty University   1994 — 1996

Michael Curry Michael Curry Greater Philadelphia Area Details
Michael Curry's Telespectrum Experience April 2000 - August 2002
Job Sr. Program Management Consultant Comcast Business Services Division at Turnberry Solutions
Industry Information Technology and Services
Experience
Comcast Business  2015 - Present
BrandShop Digital Commerce  2015 - 2015
eBay Enterprise (Formerly GSI Commerce)   2012 - 2015
GSI Commerce/True Action   2008 - 2012
Avanceon (formerly Advanced Automation)   2007 - 2008
Fiserv  2005 - 2007
MortgageRamp  2002 - 2005
Telespectrum   April 2000 - August 2002
Condor Technology Solutions, Inc.   March 1998 - March 2000

Skills
Program Management, Project Management, E-commerce, Management, Leadership, Integration, Strategy, Process Improvement, Vendor Management, PMP, Strategic Planning, Business Analysis, Enterprise Software, Analytics, Team Leadership, Business Development, Business Process, PMO, Marketing, Software Development, CRM, Project Delivery, Software Project..., SDLC, ERP, Product Management, IT Strategy, Business Strategy, Team Building, Cross-functional Team..., Consulting, Business Intelligence, Email Marketing, Project Portfolio..., Professional Services, Project Planning, Agile Methodologies, Product Development, Budgets, Resource Management, Requirements Gathering, Requirements Analysis

Education
Case Western Reserve University   1994 — 1995
MS, Civil Engineering

University of Pittsburgh   1992 — 1994
Civil Engineering

Baldwin-Wallace College   1985 — 1990
BS, Chemistry

Jaime (Ruess) Parizek, SPHR Jaime (Ruess) Parizek, SPHR Iowa City, Iowa Area Details
Jaime (Ruess) Parizek, SPHR's Telespectrum Experience 2000 - 2003
Job Hospitality Recruiter
Industry Hospitality
Experience
Patrice & Associates Hospitality Recruiting   October 2012 - Present
West Liberty Foods  October 2009 - September 2012
West Liberty Foods  May 2004 - October 2009
Telespectrum   2000 - 2003
ProMark One/TeleSpectrum   1995 - 2000

Skills
Talent Management, Benefits Administration, Human Resources, Applicant Tracking..., Employee Relations, Recruiting, Restaurants, Hospitality, Interviews, Management, Performance Management, Training, Talent Acquisition

Education
Ashford University   2006 — 2008
BA, Organizational Management

Rebecca Gibson Rebecca Gibson Greater San Diego Area Details
Rebecca Gibson's Telespectrum Experience August 1995 - June 2000
Job Contact Center Consultant at Interactive Intelligence
Industry Management Consulting
Experience
Interactive Intelligence  October 2011 - Present
ASTD-San Diego   February 2009 - December 2011
Gibson Learning and Performance   September 2007 - October 2011
Bellevue University  April 2009 - September 2011
ICMI  October 2007 - September 2011
Magellan Health Services  October 2005 - September 2007
ICMI  September 2001 - October 2005
Telespectrum   August 1995 - June 2000

Education
San Diego State University-California State University   2007 — 2009
MA, Educational Technology

Hood College
BA, English

Camellia Mays Camellia Mays Beckley, West Virginia Details
Camellia Mays's Telespectrum Experience October 1996 - March 2006
Job
Industry Mental Health Care
Experience
n/a - currently unemployed  October 2007 - Present
Telespectrum   October 1996 - March 2006
Rite Aid  March 1996 - October 1996

Skills
Customer Service, Community Outreach, Data Entry, Leadership, Leadership Development, Microsoft Office, Outlook, Public Speaking, Research, Training, Teaching

Education
Capella University   2010 — 2016
BS of Psychology, General Psychology

University of Phoenix   1995 — 1995
N/A, Information Technology

Holly Kirwin Holly Kirwin Salisbury, North Carolina Details
Holly Kirwin's Telespectrum Experience January 2000 - March 2002
Job Project Manager at Tyco Integrated Security
Industry Telecommunications
Experience
Tyco Integrated Security  January 2002 - Present
Telespectrum   January 2000 - March 2002
Food Lion  1998 - December 1999

Skills
Project Management, Accounting, Telecommunications, Retail, Management, Security, Leadership, Business Analysis, Operations Management, Team Leadership, Integration, IP Cameras, Program Management, CCTV, Fire Alarm, Access Control, Intrusion Detection

Education
Catawba College   2002 — 2005
Bussiness Admin and Information Tech

Janet D'Amico Janet D'Amico Greater Philadelphia Area Details
Janet D'Amico's Telespectrum Experience March 2000 - December 2000
Job Human Resources Professional
Industry Human Resources
Experience
The D'Amico's   January 2001 - Present
Telespectrum   March 2000 - December 2000
Software Consulting Group   June 1995 - March 2000
Careers USA  1993 - 1995
Olsten  1989 - 1993

Education
Kutztown University of Pennsylvania   1985 — 1989
BS, Elementary Education

Debra Maher Debra Maher Reading, Pennsylvania Area Details
Debra Maher's Telespectrum Experience 1996 - 2000
Job VP, Global Compensation & Benefits at Godiva Chocolatier
Industry Retail
Experience
Godiva Chocolatier  September 2008 - Present
Synthes  May 2006 - September 2008
EB Games  December 2000 - May 2006
Telespectrum   1996 - 2000
Telespectrum   May 1994 - October 1996

Education
Cabrini College
BS, Human Resource Management

Carrie Banks Carrie Banks Wheeling, West Virginia Details
Carrie Banks's Telespectrum Experience May 2000 - August 2001
Job Human Resource Professional
Industry Human Resources
Experience
The Ohio State University CCP   2005 - 2009
UMCH   November 2003 - June 2005
EMCO Maier Corp.   June 2002 - November 2003
Southeast, Inc  August 2001 - June 2002
Telespectrum   May 2000 - August 2001
Telespectrum   July 1999 - May 2000

Education
The Ohio State University   2005 — 2008
Master's degree, Labor and Human Resources

West Virginia University   1996 — 1999
Bachelor's degree, History

Donna Neville Donna Neville Tacoma, Washington Details
Donna Neville's Telespectrum Experience 1995 - 2000
Job Inventory Control at Parker Paint Mfg. Co., Inc.
Industry Building Materials
Experience
Parker Paint Mfg. Co., Inc.   April 2012 - March 2014
Parker Paint Mfg. Co., Inc   November 2002 - February 2008
Applied Card Systems  2001 - 2002
Telespectrum   1995 - 2000

Skills
Inventory Management, Customer Service, Operations Management, Team Building, Budgets, Employee Benefits, Process Improvement, Purchasing, Vendor Relationships, Vendor Contracts, Office Administration, Office Management, Purchasing Processes, Inventory Planning, Purchase Orders, Microsoft Office, Microsoft Excel, Microsoft Word, Employee Training, Payroll, Benefits Administration, Inventory Accuracy, Coordinating Events

Education
Ohio University   2001 — 2002

Victoria Juda Victoria Juda Buffalo/Niagara, New York Area Details
Victoria Juda's Telespectrum Experience 1996 - 2001
Job Recruiter Adecco Staffing USA| Fortune 500 Company
Industry Staffing and Recruiting
Experience
Adecco Employment Services  July 2012 - Present
Adecco Staffing  December 2010 - July 2012
Proficiency Placement, LLC.   June 2009 - December 2010
Supplemental Health Care  March 2009 - June 2009
Debellis Catherine Morreale - Corporate Staffing   April 2006 - December 2008
Definity Health  October 2005 - April 2006
The Home Depot  January 2001 - April 2005
Telespectrum   1996 - 2001

Skills
Recruiting, Human Resources, Temporary Placement, Talent Acquisition, Applicant Tracking..., Temporary Staffing, Onboarding, Internet Recruiting, Technical Recruiting, Staffing Services, College Recruiting, Business Development, Contract Recruitment, Employee Training, Employment Law, Executive Search, Employee Benefits, Personnel Management, Employee Relations, Interviews, Screening Resumes, Resume Writing, Talent Management, Permanent Placement, Hiring, HRIS, Leadership, Recruitment Advertising, Sourcing, Screening, Job Fairs, Benefits Negotiation, Taleo, Staff Augmentation, New Hire Orientations, Cold Calling, Benefits Administration, RPO, Workforce Planning, Behavioral Interviewing, Interview Preparation, Corporate Recruiting, Career Counseling, Background Checks, IT Recruitment, Building Relationships, Career Development, Job Coaching

Education
State University of New York College at Buffalo
Bachelors, Sociology

Ronald Crayton Ronald Crayton Stone Mountain, Georgia Details
Ronald Crayton's Telespectrum Experience August 2010 - July 2011
Job Admissions/Kiosk Associate at Herzing University
Industry Financial Services
Experience
Cost Plus Merchant Services   January 2012 - Present
Merchant Lynx Services  August 2010 - December 2012
Telespectrum   August 2010 - July 2011

Skills
Call Centers, Customer Retention, Telephone Skills, Customer Satisfaction, Technical Support, Data Entry, Troubleshooting, Process Improvement, Customer Service, Time Management, Computer Hardware, Outlook, Teamwork, Analysis, Networking

Education
Herzing University-Atlanta   2012 — 2014
Associate's Degree, Information Technology

Jennifer Mattei Jennifer Mattei Baltimore, Maryland Area Details
Jennifer Mattei's Telespectrum Experience January 1999 - March 2002
Job Fleet Administrator at Midasco, LLC
Industry Construction
Experience
Midasco, LLC  July 2011 - Present
Dollar General  October 2010 - Present
Complete Landscaping Service  2006 - 2011
Wind River Environmental  March 2002 - July 2002
Telespectrum   January 1999 - March 2002

Skills
Customer Service, Supervisory Skills, Operations Management, Management, Team Building, Budgets, Purchasing, Procurement, Customer Satisfaction, Training, Inventory Management, Process Improvement, Administration, Time Management, Transportation

Education
Anne Arundel Community College   1996 — 2000
General Studies

Antioch Christian School   1988 — 1996
Diploma

Tammera Taylor Tammera Taylor Charlotte, North Carolina Area Details
Tammera Taylor's Telespectrum Experience February 1997 - January 2002
Job Sr. HRBP at AmerisourceBergen
Industry Human Resources
Experience
AmerisourceBergen  October 2010 - Present
HomeTrust Banking Partnership  January 2009 - April 2010
HSBC  October 2005 - December 2008
Telerx  April 2003 - October 2005
APAC Customer Services  April 2002 - March 2003
TeleSpectrum   February 1997 - January 2002
SOMAR Inc. (acquired by TeleSpectrum)   September 1992 - February 1997
Food Lion  November 1986 - September 1992

Skills
Employee Relations, Talent Management, Talent Acquisition, Human Resources, Organizational..., HRIS, Management, Leadership, Personnel Management, Benefits Administration, Performance Management, Recruiting, Strategy, Mergers & Acquisitions, Training, Program Management, Outsourcing, Deferred Compensation, Strategic Planning, Policy, Payroll, Executive Management, Start-ups, Onboarding, Succession Planning, Workforce Planning

Education
Southern New Hampshire University   1981 — 1984
Bachelors, Marketing

Rob Seaner Rob Seaner Greater Philadelphia Area Details
Rob Seaner's Telespectrum Experience October 1999 - September 2000
Job Sr. Manager | Software Development, Application Architecture, PMO at ECFMG
Industry Information Technology and Services
Experience
ECFMG  October 2006 - Present
ECFMG  March 2003 - October 2006
TEKsystems  September 2000 - March 2003
Telespectrum   October 1999 - September 2000
Unisys  August 1996 - October 1999

Skills
Scrum, C#, VB.NET, Oracle PL/SQL..., Agile Methodologies, Visual Studio Team..., ASP.NET, AJAX, WCF Services, Windows Server, IIS, Visual Basic, ASP, JavaScript, FileNet, SharePoint, Oracle RDBMS, Project Management, COM+, XML, Web Development, Enterprise Architecture, jQuery, TFS, Document Imaging, Database Design, IT Management, IT Strategy, Oracle, SQL, Software Development, WCF, Microsoft SQL Server, PL/SQL, .NET, Requirements Gathering, Enterprise Content..., Business Analysis, Application Lifecycle..., Software Project..., Applications Delivery, Google Analytics, Cross-functional Team..., Performance Management, Program Management, PMO, Web Services, T-SQL, Application Architecture, Business Development

Education
Monmouth University   1993 — 1995
Computer Science

Learning Tree

Kimberly Seay Kimberly Seay Buffalo/Niagara, New York Area Details
Kimberly Seay's Telespectrum Experience August 2001 - September 2002
Job Senior Clerk Typist at Erie County
Industry Government Administration
Experience
Erie County  February 2009 - Present
Erie County Department of Social Service   June 2008 - Present
ACS state and local solutions  February 2006 - June 2008
Kaufmann's Department Store  November 2005 - February 2006
Elderwood at Oakwood   February 2005 - April 2005
Kaleida Health System  November 2003 - July 2004
Client Logic  September 2002 - October 2003
Telespectrum   August 2001 - September 2002
Telespectrum   January 2002 - March 2002

Skills
Customer Service, Microsoft Word

Education
Medaille College   2008 — 2011
currently enrolled, Business Management

Buffalo Traditional High School
High School Diploma, Business Administration Management

Richard Graham Richard Graham Greater Philadelphia Area Details
Richard Graham's Telespectrum Experience September 2000 - January 2004
Job Director, Workers' Compensation
Industry Insurance
Experience
Southeastern Pennsylvania Transportation Authority (SEPTA)   February 2014 - Present
Crozer-Keystone Health System  January 2004 - February 2014
Telespectrum   September 2000 - January 2004
Zenith Products Corp.  November 1998 - September 2000
Pep Boys  January 1997 - November 1998

Skills
Insurance, Risk Management, Compliance, Claims Management, Workers Compensation, Loss Prevention, Internet Security, Litigation Management, Budgeting, Risk Analysis, Enterprise Risk..., Excel, Access, Operational Risk, Risk Assessment, Commercial Insurance, Captives, Underwriting, Public Speaking, Seminar Speaker, Disaster Recovery, Business Continuity, Risk Management..., Property & Casualty..., Fleet Management, OSHA, incident Command, Firefighting, Coaching, Training Skills, Teaching, Data Analysis, Database Administration, Musicians, Bass Guitar, Music, Budgets, Leadership, Claim, Training, Workers' Compensation..., Claims Resolution, Financial Risk, Professional Liability, Subrogation, Claim Investigation, Fraud, Analysis, Liability, Medicare

Education
Moravian College   1986 — 1990
BA, Political Science

Strath Haven   1983 — 1986

Davin Dubeau Davin Dubeau Toronto, Canada Area Details
Davin Dubeau's Telespectrum Experience July 2001 - September 2001
Job Development Team Lead at Cancer Care Ontario
Industry Information Technology and Services
Experience
Cancer Care Ontario  February 2015 - Present
BugNET Open Source Project   April 2006 - Present
Cancer Care Ontario  January 2014 - February 2015
Cancer Care Ontario  June 2011 - December 2013
Ministry of Community Safety and Correctional Services  September 2001 - June 2011
Telespectrum   July 2001 - September 2001
Near North Community Care Access Centre   May 2001 - May 2001

Skills
Microsoft SQL Server, Systems Analysis, VB.NET, ASP, SharePoint, ASP.NET, .NET, XML, JavaScript, SQL, Visual Studio, Databases, Web Development, jQuery, Database Administration, Windows Phone, iOS development

Education
Canadore College   1998 — 2001
Computer Programmer / Analyst

JOY LIGGINS JOY LIGGINS Hampton, Virginia Details
JOY LIGGINS's Telespectrum Experience November 2004 - February 2006
Job Office Manager at Cory 1st Choice Home Delivery
Industry Transportation/Trucking/Railroad
Experience
Cory 1st Choice Home Delivery  September 2008 - Present
Ferguson Enterprises  February 2006 - July 2008
Telespectrum   November 2004 - February 2006
West Telemarketing  February 2003 - May 2004

Skills
Accounting, Account Management, PeopleSoft, Management, Business Planning, Coordination, Travel, Accounts Receivable, Accounts Payable, Account Reconciliation, Invoicing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, 10 Key, Analysis, Wordperfect, Outlook, Access, Interviews, Contractors, Claims Management, Spreadsheets, Vendor, Inventory Control, Dispatching, Multi Tasking, Administrative..., Problem Solving, Accurate Data Entry, Purchasing, Telecommunications, Budgets, Inventory Management, Hiring, Office Management, Telephone Skills, Employee Relations, QuickBooks, Payroll, Customer Service, Time Management, Leadership, Office Administration, Training, Calendaring, Recruiting, Warehousing

Education
Thomas Nelson Community College   2005 — 2007
Associate's degree, Accounting

Hampton High

Donna Tabor Donna Tabor Baltimore, Maryland Area Details
Donna Tabor's Telespectrum Experience January 1997 - January 1998
Job Benefits Advisor at American Classic Agency
Industry Insurance
Experience
Stewart Financial Services Inc.   January 2013 - Present
Xerox  July 1994 - July 2011
Xerox  January 2000 - June 2004
Xerox  January 1998 - January 2000
Telespectrum   January 1997 - January 1998

Skills
Account Management, Team Building, Direct Sales, Management, Sales Process, Salesforce.com, Strategic Planning, New Business Development, Training, Sales Operations

Education
American University   1992 — 1994
Master of Science (MS), Human Resources Development

University of the Virgin Islands   1982 — 1987
Bachelor's degree, Business Administration and Management, General

Paul Grinberg Paul Grinberg Greater San Diego Area Details
Paul Grinberg's Telespectrum Experience February 1997 - April 2000
Job Group Executive, International and Corporate Development at Encore Capital Group
Industry Financial Services
Experience
BofI Holding, Inc.   April 2004 - Present
Cabot Credit Management   July 2013 - Present
Refinancia S.A.   December 2013 - Present
Encore Capital Group  January 2015 - Present
Encore Capital Group  September 2004 - December 2014
Brio Consulting Group   May 2003 - September 2004
Stellcom  May 2000 - April 2003
Telespectrum   February 1997 - April 2000
Deloitte & Touche  September 1983 - February 1997

Skills
Mergers, Strategic Planning, IPO, Corporate Development, Venture Capital, Capital Raising, Strategic Financial..., Financial Strategy, Financial Structuring, Mergers & Acquisitions, Financial Services, SEC filings, Management, Finance, Loans, Leadership, Strategy, Executive Management, Equities, Financial Modeling, Due Diligence, Private Equity, Corporate Finance, Portfolio Management, Valuation, Investments, Financial Analysis, Investor Relations, Acquisition Integration, Capital Markets, Investment Banking, Asset Management, Risk Management, Start-ups, Securities, Consulting, Treasury Management, Corporate Governance, Managerial Finance, Credit Risk, Restructuring

Education
Columbia University - Columbia Business School   1987 — 1989
MBA, Finance

Yeshiva University   1979 — 1983
BS, Accounting, Economics

Bonnie Hanneman Bonnie Hanneman Greater San Diego Area Details
Bonnie Hanneman's Telespectrum Experience January 1997 - March 2001
Job Executive Assistant at Navy
Industry Executive Office
Experience
Navy  June 2008 - Present
SPAWAR  February 2006 - June 2008
United Way of San Diego County  August 2001 - November 2006
Telespectrum   January 1997 - March 2001
Forte and Le Meridien Hotels Reservation Center   February 1992 - November 1996
Club Med Sales, Inc.   August 1986 - February 1991

Skills
Writing, Customer Service, Sales, Training, Time Management, Navy, Selling, Public Speaking, Event Planning, Government, Team Building, Operational Planning, Security Clearance, Strategic Planning, Management, Microsoft Office, Fundraising, Leadership

Education
Adult Education Community College San Diego   2007 — 2008
Certificate, Office Assistant/Front Office

Arizona State University   1986 — 1987
French

University of Wisconsin-Milwaukee   1980 — 1985
Bachelor of Arts, Spanish/Latin American Studies

Allison Bond Allison Bond Phoenix, Arizona Area Details
Allison Bond's Telespectrum Experience June 1999 - February 2000
Job Cox Communications
Industry Telecommunications
Experience
Cox Communications  April 2005 - Present
Cricket Communications  April 2004 - April 2005
PetSmart  August 2002 - April 2004
MCI Corporation  October 2000 - June 2002
DMS  March 2000 - October 2000
Telespectrum   June 1999 - February 2000
General Communication, Inc. (GCI)   April 1992 - April 1999

Skills
Telecommunications, Leadership, Cross-functional Team..., Visio, Call Center, Team Leadership, Account Management, Team Building, Call Centers, Sales Management, Direct Sales, Customer Retention, Business Analysis, Vendor Management, Business Intelligence, Project Management, Customer Service, Sales Operations, Process Improvement, Troubleshooting, Wireless, Sales, Management, Customer Experience, Solution Selling

Education
University of Alaska Anchorage   1994 — 1996

Paradise Valley Community College

Heather Heartfield Heather Heartfield Kitchener, Canada Area Details
Heather Heartfield's Telespectrum Experience October 1996 - June 2000
Job Securing Children's Futures with RESPs at Knowledge First Financial
Industry Financial Services
Experience
Knowledge First Financial  June 2006 - Present
Franklin Covey Canada   July 2000 - February 2003
Telespectrum   October 1996 - June 2000

Skills
Coaching, Customer Service, Sales, Strategic Planning, Account Management, New Business Development, Leadership Development, Sales Management, Business Development, Change Management, Training, Microsoft Excel, Microsoft Office, Business Coaching, Management, Negotiation, Project Management, Time Management, Public Speaking, Salesforce.com, Project Planning, Marketing, Team Building, Leadership, Recruiting, Marketing Strategy, Team Leadership, Inspiring Leadership

Education
Conestoga College

Cart Howerton Cart Howerton Greensboro/Winston-Salem, North Carolina Area Details
Cart Howerton's Telespectrum Experience January 1998 - September 2006
Job Consultant at Principle Solutions Group
Industry Information Technology and Services
Experience
Principle Solutions Group  June 2014 - Present
Lagniappe Pharmacy Services  September 2010 - June 2014
Milestone Computer Solutions   March 2010 - September 2010
Epixtar  November 2006 - April 2009
Telespectrum   January 1998 - September 2006
RSVP Communications   June 1994 - January 1998
System Concepts, Inc   March 1992 - June 1994
Precision Fabrics Group  March 1989 - February 1991
Jefferson-Pilot Information Services   October 1986 - March 1989

Skills
Microsoft SQL Server, Visio, Visual Basic, .NET, ASP.NET, Unix, Linux, Access, Process Improvement, Requirements Gathering, SQL, Analysis, Business Analysis, Web Applications, Servers, XP, Database Administration, Computer Hardware, Hardware, Enterprise Software, Scrum, Software Development, Problem Solving, SharePoint

Education
Guilford Technical Community College   1984 — 1986
AAS, Information Technology

University of North Carolina at Greensboro   1979 — 1984
BS, Business Administration

Ragsdale High School   1976 — 1979
Diploma, College Prep

David Noyle David Noyle Norristown, Pennsylvania Details
David Noyle's Telespectrum Experience February 2003 - February 2006
Job Senior Director, Telesales at Colonial Penn Life Insurance
Industry Insurance
Experience
Colonial Penn Life Insurance  January 2007 - Present
Verizon  September 2006 - December 2006
Telespectrum   February 2003 - February 2006
Telespectrum   August 2002 - February 2003
RMH  June 2001 - June 2002
RMH  March 2001 - June 2001
RMH  January 2001 - March 2001
RMH  April 1997 - January 2001
RMH  April 1996 - April 1997
RMH  June 1995 - April 1996

Skills
Business Strategy, Business Analysis, New Business Development, Business Development, Business Planning, Business Process..., Business Process, Small Business, Employee Relations, Relationship Management, Building Relationships, Employee Engagement, Employee Training, Employee Management, Advertising, Recruitment Advertising, Internet Recruiting, College Recruiting, Graduate Recruitment, Student Recruiting, Career Counseling, Career Development, Entrepreneurship, Project Management, Project Planning, Project Coordination, Academia, Academic Libraries, Academic Achievement, Roasting, Team Building, Team Leadership, Teamwork, Team Management, Cross-functional Team..., Team-oriented, Virtual Teams, Dependable Team Player, Coaching, Job Coaching, Business Coaching, Sports Coaching, Coaching Staff, Presentation Coaching, Boy Scouts, Professors, Customer Retention, Cold Calling, Process Improvement, Leadership

Education
Wilkes University   1992 — 1994
Master of Business Administration (MBA), Marketing & Human Resource Management

Wilkes University   1990 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Keystone College   1988 — 1990
Associate of Arts (A.A.), Business Administration and Management, General

Sophia Erminger Sophia Erminger Phoenix, Arizona Area Details
Sophia Erminger's Telespectrum Experience 2001 - 2003
Job Regional Sales Manager at Move, Inc
Industry Leisure, Travel & Tourism
Experience
Move, Inc  June 2015 - Present
STA Travel  September 2014 - Present
Edgemark Technologies/ Hughesnet   2013 - 2014
eFusion Solutions   2011 - 2013
Grand Canyon University  2007 - 2009
eTelecare Global Solutions  2004 - 2007
Telespectrum   2001 - 2003
REACH for Telecommunication Services   1994 - 2001

Skills
Sales, New Business Development, Business Development, Marketing, Marketing Strategy, Team Leadership, Leadership Development, Sales Management, Sales Operations, Sales Process, Call Center Development, Sales Analysis, Outsourcing, Outside Sales, Telecommunications, Manage Client..., Recruiting, Coaching, Sales Motivation, CRM, Cold Calling, Value Selling, Negotiation, Relationship Management, Customer Retention, Sales Presentations

Education
Pepperdine University   1990 — 1994
Bachelor's degree, Psychology

Joe Sayles Joe Sayles Buffalo/Niagara, New York Area Details
Joe Sayles's Telespectrum Experience April 2002 - October 2002
Job Computer Networking Professional
Industry Computer Networking
Experience
Time Warner Cable  October 2002 - June 2011
Telespectrum   April 2002 - October 2002

Skills
Cisco Technologies, Microsoft Office, Cloud Computing, TCP/IP, Windows, Network Security, Troubleshooting, Windows Server, Telecommunications, Active Directory, Virtualization, Network Administration, Customer Service

Education
Trocaire College   2010 — 2012
Associate of Science (A.S.), Computer Network Administration, 3.88

Nikki Dilks, CFE Nikki Dilks, CFE Thompsons Station, Tennessee Details
Nikki Dilks, CFE's Telespectrum Experience 2001 - 2003
Job Senior Analyst at Nissan Motor Corporation
Industry Automotive
Experience
Nissan Motor Corporation  July 2015 - Present
Nissan Motor Company  April 2013 - Present
Nissan Motor Company  February 2011 - April 2013
Franklin Engineering Group   2008 - February 2011
New World Sources   2005 - 2007
Annexus Storage & Cartage, Inc.   2003 - 2004
Telespectrum   2001 - 2003
Safeguard Scientifics  2000 - 2001
Sprint  1998 - 2000
Direct Insurance  1996 - 1998

Skills
Process Improvement, Accounting, Internal Controls, Accounts Payable, Accounts Receivable, Internal Audit, Audit, Auditing, Compliance, Reconciliation, Account Reconciliation, Process Development, Efficiency Improvement, Problem Solving, Research, Organizing, Time Management, QuickBooks, SAP, Navision, JD Edwards, Peachtree, MYOB, Risk Assessment, Department Budgeting, Microsoft Certified..., Microsoft Excel, Visio, IT Audit, Sarbanes-Oxley Act, Budgets, Sarbanes-Oxley, Finance, Risk Management, Analysis, Strategic Planning, Variance Analysis, General Ledger, Forecasting, Financial Statements, Payroll, Cash Flow, Access, Financial Analysis, Team Building

Education
Lipscomb University   2008 — 2010
BBA, Cum Laude, Accounting, Applied Ethics

Nashville State Community College   1995 — 1999
Computer Accounting Technology

Len Kiese Len Kiese West Columbia, South Carolina Details
Len Kiese's Telespectrum Experience 1998 - 2003
Job Morning Anchor at WISTV
Industry Broadcast Media
Experience
WIS-TV  March 2012 - Present
First Coast News  January 2010 - February 2012
WALB-TV  January 2005 - January 2010
Carefirst Blue Cross Blue Shield  2002 - 2005
Telespectrum   1998 - 2003
Caldor  1995 - 2002

Skills
ENPS, Broadcast, Broadcast Journalism, Video Production, Broadcast Television, Avid, Video, News Writing, Non-linear Editing, Journalism, Breaking News, Storytelling

Education
Towson University   1998 — 2005
B.S., Electronic Media--Television Track

Mergenthaler Vo-Tech High School   1994 — 1997
Printing

Adam Robins Adam Robins Fort Lauderdale, Florida Details
Adam Robins's Telespectrum Experience 1993 - 2001
Job Chief Technology Officer at ARF Financial, LLC
Industry Financial Services
Experience
ARF Financial, LLC  May 2013 - Present
TMS Health, a Xerox Company  December 2011 - May 2013
PharmaCentra, LLC   2004 - December 2011
John H. Harland  2004 - 2004
VXI Global Solutions, Inc  2003 - 2004
Cross Media Marketing  2001 - 2002
TeleSpectrum   1993 - 2001
SafeCard Services  1986 - 1993

Skills
Call Center, Business Process..., Budgets, Mergers, Leadership, CRM, Management, Vendor Management, Outsourcing, Call Centers, Team Building, Strategy, Business Intelligence, Enterprise Software, Project Planning, Program Management, Business Process..., Telecommunications, Cross-functional Team..., Mergers & Acquisitions, Software Development, IT Management, Process Improvement, Business Development

Education
University of Florida   1979 — 1983
BS

Florida Atlantic University   1987 — 1989
MBA

F Paul Fuhr F Paul Fuhr Greater New York City Area Details
F Paul Fuhr's Telespectrum Experience September 1997 - September 1999
Job Green Energy Consultant
Industry Environmental Services
Experience
Consultant  January 2008 - Present
Sustainable Building Solutions   March 2010 - December 2011
C.W. Brown Inc   March 2010 - December 2011
Skanska USA Building Inc.  January 2008 - March 2010
Global Crossing  October 2000 - September 2001
Intira Corporation  August 1999 - October 2000
Telespectrum   September 1997 - September 1999

Skills
Thermography, Thermal Analysis, Thermodynamics, Energy Efficiency, Energy Audits, Energy Conservation, Energy Management, HVAC, Data Center, Construction Management, Construction, Sustainability, Program Management, Facilities Management, Project Management, Contract Management, LEED, Start-ups, Green Building, Value Engineering, Building Automation, Project Bidding, Renewable Energy, Infrastructure, MS Project, Energy, Contract Negotiation, LEED AP, Project Estimation, Contractors, Infrastructure..., Project Planning

Education
Los Angeles City College
Certificate of Profficiency, Computer/Information Technology Administration and Management

Miami Dade College
AS, Communications

Linda Tracy Linda Tracy Greenville, South Carolina Area Details
Linda Tracy's Telespectrum Experience 1990 - 1994
Job Media Account Manager at BlueSoho
Industry Marketing and Advertising
Experience
BlueSoho  August 2015 - Present
BlueSoho  October 2014 - Present
Axis Elite Volleyball Academy   October 2012 - Present
Hamrick's, Inc   August 2004 - April 2013
Chevy Chase Bank  August 2002 - August 2004
LTI Design   January 1999 - August 2004
Uneek Expo   July 1998 - March 2001
Hechinger/Home Quarters   February 1996 - June 1998
ADVO  November 1994 - February 1996
Telespectrum   1990 - 1994

Skills
Budget Management, Employee Relations, Job Scheduling, Retail, Budgeting, Production Management, Staff Management, Staff Training, Project Execution, Project Management, Graphic Design, Production Managment, Budgets, Advertising, Sales

Education
Towson State University   1984 — 1988
Bachelor of Science, Business Administration (Marketing & Management)

The Johns Hopkins University
Masters Certificate, Web Development

Charles Scott, BBA, MBA, PMP Charles Scott, BBA, MBA, PMP Calgary, Canada Area Details
Charles Scott, BBA, MBA, PMP's Telespectrum Experience September 2003 - August 2005
Job Project Management Consultant at City of Calgary
Industry Government Administration
Experience
City of Calgary  September 2012 - Present
City of Calgary  August 2010 - September 2012
C K Scott Consulting Inc   April 2009 - August 2010
Oracle Corporation  August 2005 - April 2009
Telespectrum   September 2003 - August 2005
Cap Gemini Ernst & Young  December 2000 - September 2003
Air Canada  May 2000 - December 2000
Canadian Airlines  1990 - 2000
Eastern Provincial Airways   1985 - 1990

Skills
Business Analysis, Project Management, Business Process, Project Planning, CRM, Business Process..., SaaS, Change Management, Management Consulting, Siebel, Requirements Gathering, Strategic Planning, Consulting, Requirements Analysis, Analytics, IT Strategy, Software Project..., Team Leadership, Business Strategy

Education
University of Calgary   1992 — 1997
MBA, Marketing and Distribution Systems

University of New Brunswick   1985 — 1990
BBA, Marketing

Colonel Gray Senior High School   1967 — 1970

Bill Fillmore Bill Fillmore Melbourne, Florida Area Details
Bill Fillmore's Telespectrum Experience 1999 - 2000
Job Leader in Contact Center Operations and Support
Industry Outsourcing/Offshoring
Experience
Percepta  2009 - Present
Transcom  2008 - January 2009
TRG Customer Solutions  September 2006 - April 2008
TeleTech  September 2002 - September 2006
RMH  January 2000 - September 2002
Telespectrum   1999 - 2000
Cyber Links Golf Centres   1996 - 1999

Skills
Employee Engagement, Community Involvement, Rapid Growth, Service Delivery, Labor Relations, Call Center, Operations Management, Team Building, Performance Management, Customer Satisfaction, Staff Retention, Operational Excellence, Leadership, Change Management, Customer Service, Workforce Management, BPO, Call Centers, Outsourcing, COPC, Telemarketing, CRM, Customer Retention, Vendor Management, Contact Centers, Forecasting, IVR, Sourcing, Start-ups, Business Development, Program Management, Offshoring, Process Improvement, Customer Experience, Organizational..., Quality Assurance, Coaching, Account Management, Call Center Development, Cross-functional Team..., Employee Relations, Inbound Marketing, Business Process..., Recruiting, Human Resources, Business Analysis, Team Leadership

Education
CEGEP - John Abbott College   1979 — 1980
D.E.C, Canadian Studies

Lucksha Thevaraj Lucksha Thevaraj Toronto, Canada Area Details
Lucksha Thevaraj's Telespectrum Experience January 2003 - June 2005
Job HR Administrator at Critical Air Mechanical
Industry Human Resources
Experience
Critical Air Mechanical   October 2013 - Present
Livingston International  April 2013 - September 2013
PEO - Professional Engineers Ontario  March 2013 - March 2013
Pitney Bowes  December 2012 - February 2013
RBC  May 2010 - November 2012
RBC  May 2008 - May 2010
RBC  May 2006 - May 2008
INTRIA  January 2004 - January 2006
Telespectrum   January 2003 - June 2005

Skills
Recruiting, Project Planning, Customer Service, Employee Relations, HRIS, Teamwork, Employee Benefits, Program Management, Analysis, Finance, Policy

Education
Centennial College   2012 — 2014
Ontario College Advanced Diploma (3 years), Business Administration; Human Resources Management

Ryerson University   2003 — 2005
Bachelor of Science, Computer Science

Matthew Corridon Matthew Corridon Toronto, Canada Area Details
Matthew Corridon's Telespectrum Experience 1925 - 1926
Job Health and Wellness Coach at The Health Institute
Industry Health, Wellness and Fitness
Experience
The Health Institute   March 2015 - Present
S1 Training and Conditioning   April 2009 - Present
Sears Home Services  February 2012 - June 2014
Arvato Digital Services  September 2009 - February 2010
VMC  October 2007 - January 2009
Rogers Communications Inc.  2003 - 2007
Lavalife  1999 - 2001
Telespectrum   1925 - 1926

Skills
Leadership, Management, Event Management, Web Design, Graphic Design, Customer Experience, Call Centers, Workforce Management, Coaching, Entrepreneurship, Team Leadership, Team Building, Project Management, Customer Service, Operations Management, Call Center, Process Improvement, Performance Management, Business Process..., Time Management, Social Media Marketing, Training, Quality Assurance, Vendor Management, Telecommunications, Event Planning

Education
Seneca College of Applied Arts and Technology

Nolan Michael Venhola Nolan Michael Venhola Toronto, Canada Area Details
Nolan Michael Venhola's Telespectrum Experience April 2003 - April 2005
Job Application Architect at True Sky Inc, Owner / Operator at Venhola Services
Industry Computer Software
Experience
Venhola Services   May 2015 - Present
True Sky Inc.   August 2012 - Present
TGO Consulting Inc.  August 2012 - Present
Altus Group  May 2008 - August 2012
Scarsin Corporation  January 2007 - April 2008
Nasittuq Corporation  October 2005 - December 2006
Telespectrum   April 2003 - April 2005
Ministry of Natural Resources  June 1998 - September 2002

Skills
.NET, SQL Server, Entity Framework, UML, OOAD, Sparx Enterprise..., TFS, Architecture, Business Analysis, Enterprise Software, Team Management, Application Development, Software Development, SOA, Agile, Design Patterns, Database Design, Application Architecture, Solution Architecture, SDLC, jQuery, ASP.NET, ASP.NET MVC, Web Development, Agile Methodologies, Microsoft SQL Server, Visual Studio, WCF, Software Engineering, T-SQL, Web Services

Education
Nipissing University   1999 — 2003
Bachelor of Science (Honors), Computer Science

Janeen Morehead Janeen Morehead Raleigh-Durham, North Carolina Area Details
Janeen Morehead's Telespectrum Experience May 2001 - August 2001
Job Channel Program Manager at Sensus
Industry Utilities
Experience
Sensus  September 2014 - Present
Sensus  March 2013 - September 2014
Sensus  October 2011 - March 2013
Sinclair Broadcast Group  October 2004 - November 2011
WAKE EDUCATION PARTNERSHIP  January 2004 - October 2004
WAKE EDUCATION PARTNERSHIP  August 2003 - January 2004
Jefferson Pilot Financial  January 2003 - May 2003
United Arts Council of Greater Greensboro  August 2002 - December 2002
Telespectrum   May 2001 - August 2001

Skills
Marketing, Training, Adobe Creative Suite, Sales, Customer Service, Budgets, Microsoft Word, Program Management, Strategic Planning, Product Development, Microsoft Office, Microsoft Excel, Photoshop, Illustrator, Project Management, Marketing Strategy, Sales Operations, Salesforce.com, Management, Project Coordination, Analysis, Direct Marketing, Graphic Design, Writing, Creative Writing, Market, Painting, iContact, Social Media

Education
Ashford University   2010 — 2012
MBA, Business Administration/Project managment

Wake Technical Community College   2005 — 2009
AOS, Advertising and Graphic Design

University of North Carolina at Greensboro   2001 — 2003
BS, Marketing

North Carolina Agricultural and Technical State University

Tamara Murdoch Tamara Murdoch Ironton, Ohio Details
Tamara Murdoch's Telespectrum Experience March 1998 - September 2004
Job Employee Development Coach at DIRECTV
Industry Telecommunications
Experience
DIRECTV  March 2008 - Present
Amazon  September 2007 - March 2008
Telespectrum   March 1998 - September 2004
Tammy Jo's Studio   August 1991 - May 1995

Skills
Employee Training and..., Training, Customer Service, Leadership, Team Leadership, Coaching, Public Speaking, PowerPoint, Social Networking, Event Planning, Teaching, Microsoft Word, Analysis, Microsoft Office, Social Media, Time Management, Leadership Development, Editing, Fundraising, Outlook, Event Management, Public Relations, Call Centers, Customer Satisfaction, Team Building, Performance Management, Process Improvement

Education
Ashland Community and Technical College   1995 — 1997

Allison Browne Allison Browne Saint Louis, Missouri Details
Allison Browne's Telespectrum Experience September 1997 - December 2000
Job HR Director at Monsanto Company
Industry Human Resources
Experience
Monsanto Company  September 2015 - Present
Monsanto  June 2013 - Present
Aramark Healthcare  December 2008 - March 2013
AccentCare  June 2007 - June 2008
Allison Browne HR Consulting   January 2005 - April 2007
Quorex Pharmaceuticals  September 2001 - December 2004
RHI Executive Search  2000 - 2001
Telespectrum   September 1997 - December 2000

Skills
HRIS, Job Analysis, Employee Relations, Executive Coaching, Employee Training, Human Resources, Recruiting, Strategic Planning, Labor Relations, Compensation & Benefit, Contract Management, Organizational..., Operations Management, Leadership, Talent Acquisition, Leadership Development, Talent Management, PeopleSoft, Management, Onboarding, Hiring, Applicant Tracking..., College Recruiting, Interviews, Strategy, Team Building, Coaching, Policy, Training, Personnel Management, Deferred Compensation, Succession Planning, Employment Law, Employee Benefits, Workforce Planning, Employee Engagement, Temporary Placement, Benefits Administration, FMLA, Performance Management, New Hire Orientations, Taleo, Organizational..., HR Policies, Employer Branding, Organizational Design, Career Development

Education
Chapman University   2008 — 2008
SPHR

Chapman University   1985 — 1990
Bachelor of Arts (BA)

April Moore April Moore Baltimore, Maryland Area Details
April Moore's Telespectrum Experience January 1996 - January 2002
Job Senior Regional Human Resource Manager, National Markets
Industry Human Resources
Experience
MasTec Network Solutions  October 2011 - Present
The Home Depot  March 2002 - May 2010
Telespectrum   January 1996 - January 2002

Skills
Staff Recruitment, Learning and Development, Mediation/ Dispute..., Onboarding, Conflict Management, Skilled Labor, Dispute Resolution, Mediation, Recruiting, Employee Relations, Performance Management, Human Resources, Personnel Management, Benefits Administration, Temporary Placement, Employee Training, New Hire Orientations, Technical Recruiting, Workforce Planning, Training, Applicant Tracking..., Management, Strategy, Organizational..., Deferred Compensation, Employee Benefits, Labor Relations, EEO, HRIS, Talent Acquisition, HR Policies, Employee Engagement, Interviews, Succession Planning, Talent Management, Hiring, FMLA, Employer Branding, Sourcing, College Recruiting, Job Descriptions, Screening, Union Avoidance, PeopleSoft, Internet Recruiting, Staffing Services, Benefits Negotiation, HR Consulting, Conflict Resolution, OFCCP

Education
University of Baltimore   1993 — 1995
BS, Juris Prudence

Anne Arundel Community College   1991 — 1993
AA, Paralegal Studies/ Education

Kim Askin Kim Askin Greater Atlanta Area Details
Kim Askin's Telespectrum Experience 1990 - 1994
Job License Manager at Infor
Industry Computer Software
Experience
Infor  November 2010 - Present
Infor  March 1999 - Present
MCSi  June 1997 - March 1999
Federal Data Systems  September 1995 - July 1997
MicroWarehouse  November 1994 - September 1995
TeleSpectrum   1990 - 1994

Skills
Enterprise Software, Architecture Management, Enterprise Asset..., Professional Services, Asset Management, Strategic Partnerships, Solution Selling, ERP, SaaS, Sales, Software Implementation, CRM, Sales Operations, Software Industry

Education
Towson University   1988 — 1990
B.S., Business Administration, concentration in Marketing and Management

Brenda Kenny Brenda Kenny Greater Philadelphia Area Details
Brenda Kenny's Telespectrum Experience 2001 - 2004
Job Bringing Order to Chaos
Industry Management Consulting
Experience
HomeNet Automotive  March 2015 - Present
iPipeline  March 2014 - March 2015
Big Green Solutions   October 2008 - February 2014
SDI  September 2007 - October 2008
SoftAssist  2004 - 2007
Telespectrum   2001 - 2004
CDNOW  2000 - 2001
US Interactive  2000 - 2000

Skills
Project Management, Organization, Time Management, Vendor Management, Training, Public Speaking, Strategic Planning, Account Management, Business Development, Networking, Visio, Consulting, Microsoft Office, MS Project, Professional Organizing, Paper Management, Advocacy, Social Networking, Project Planning, Analytics, Team Leadership, Small Business, Team Building, Start-ups, Salesforce.com

Education
Chestnut Hill College
MS

Chestnut Hill College
Bachelor of Arts (BA)

Jennifer McCarthy Jennifer McCarthy Charlotte, North Carolina Area Details
Jennifer McCarthy's Telespectrum Experience 1995 - 2004
Job Vice President of Client Services at Patriot Marketing, INC
Industry Marketing and Advertising
Experience
Patriot Marketing, INC   November 2011 - Present
PCI Duluth, Minnesota   September 2010 - Present
Epixtar  January 2005 - August 2010
Telespectrum   1995 - 2004

Skills
Call Centers, Management, Call Center, Business Development, Telemarketing, Telecommunications, Operations Management, Customer Experience, Leadership, Customer Retention, CRM, Vendor Management, Account Management, BPO, Process Improvement, Team Management, Training, Lead Generation, Inbound Marketing, Workforce Management, Outsourcing, Customer Satisfaction, Team Leadership, Sales, Salesforce.com, Customer Service, Sales Management, Sales Operations, Solution Selling, Contact Centers, Marketing, Project Management, B2B, Performance Management, Call Center Development, Strategy, Coaching, Recruiting

Education
Pfeiffer University   1990 — 1995
Bachelor of Science, Psychology

Janie Bridgeman Janie Bridgeman Annapolis, Maryland Details
Janie Bridgeman's Telespectrum Experience December 1995 - March 1998
Job Director, Strategic Accounts Aerospace, Defense & Security
Industry Defense & Space
Experience
IHS  April 2005 - Present
encryptX   2004 - 2005
National Trade Productions, Inc.   2003 - 2005
Tactical Marketing Ventures  2001 - 2002
Mercata, Inc   1998 - 2001
Telespectrum   December 1995 - March 1998
Gupta  1993 - 1995
Telespectrum   January 1991 - March 1993

Skills
Sales, SaaS, Leadership, New Business Development, Management, Sales Management, Business Development, Solution Selling, Strategy, Account Management, Competitive Analysis, Strategic Partnerships, Lead Generation, Enterprise Software, CRM, Marketing Strategy, Start-ups, Strategic Planning, Product Management, Product Marketing, Sales Process, Analysis, Salesforce.com, Marketing, International Sales, Direct Sales, Business Planning, Forecasting

Education
Slippery Rock University of Pennsylvania   1985 — 1989

Robin Skeens, PHR, SHRM-CP Robin Skeens, PHR, SHRM-CP Huntington, West Virginia Area Details
Robin Skeens, PHR, SHRM-CP's Telespectrum Experience September 2003 - November 2004
Job Senior Human Resources Business Partner
Industry Broadcast Media
Experience
DIRECTV  June 2008 - Present
PRC  January 2007 - June 2008
Sitel  November 2004 - January 2007
TeleSpectrum   September 2003 - November 2004
TeleSpectrum   April 1997 - September 2003

Skills
Professional in Human..., Employee Relations, Payroll, SPHR, Human Resources, New Hire Orientations, Workers Compensation, Policy, Team Building, Workforce Planning, Onboarding, FMLA, Exit Interviews, HRIS, Succession Planning, Employee Engagement, Management, Performance Management, Training

Education
Strayer University   2010 — 2011
Bachelor of Business Administration - Summa cum laude, Concentration in Human Resource Management

Ashworth College   2006 — 2008
Associates, Human Resource Management

Huntington East High School
High School

Heather Buffington Heather Buffington Mesa, Arizona Details
Heather Buffington's Telespectrum Experience February 2002 - June 2004
Job Employment Services Recruiter/Diversity at Maricopa County
Industry Staffing and Recruiting
Experience
Maricopa County  March 2013 - Present
City of Mesa  September 2011 - March 2013
Curastat Healthcare Group/Mastech Healthcare   March 2011 - June 2011
PDS Tech, Inc.   September 2010 - March 2011
HealthcareOne   November 2009 - September 2010
Superior Technical Resources  October 2008 - July 2009
Aztech Professional Services  October 2007 - August 2008
Inpulse Response Group  January 2005 - October 2007
Telespectrum   February 2002 - June 2004

Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Onboarding, Recruiting, Internet Recruiting, Sourcing, Employee Relations, Staffing Services, Human Resources, Contract Recruitment, Screening Resumes

Education
St. Petersburg College   1995 — 1997

Oakland Mills High School   1984 — 1989

Michael Faul Michael Faul Houston, Texas Area Details
Michael Faul's Telespectrum Experience 1998 - 2000
Job Director of eCommerce at Jim Norton Toyota
Industry Automotive
Experience
Jim Norton Toyota  2009 - Present
Friedkin Companies, Inc.   October 2006 - 2009
Gulf States Toyota  2006 - 2009
Telespectrum   1998 - 2000
Montgomery Ward  1992 - 1995

Education
Stephen F. Austin State University   1985 — 1986
Management

Jack Brosch Jack Brosch Charlotte, North Carolina Area Details
Jack Brosch's Telespectrum Experience March 1997 - September 1998
Job SAP Report Writer Crystal Reports / BO (WEBI/DESKI)
Industry Information Technology and Services
Experience
Brosch Computer Service   1985 - Present
Wells Fargo  August 2013 - January 2015
NC GOP   2012 - 2013
United States Congress  November 2011 - November 2012
Mecklenburg GOP   July 2010 - November 2011
American Majority  2010 - 2011
MetLife  November 2004 - December 2008
Legacy Estate Services   2008 - 2008
New York Life  August 2000 - 2004
Telespectrum   March 1997 - September 1998

Skills
Analysis, Export, Business Analysis, Customer Relations, Salesforce.com, CRM software, FoxPro, Foxbase, Excel, Elections, Microsoft Excel, CRM, Leadership, Customer Service, Process Improvement, Strategic Planning, Crystal Reports, Training, Team Building, Management, Business Development, Team Leadership, Program Management, Public Speaking, Sales, Government, Marketing, Nonprofits, Fundraising, Business Intelligence, Budgets, Strategy, Entrepreneurship, Insurance, Social Media, Start-ups, Project Management, Networking, Account Management, Recruiting, Organizational..., Social Networking, Consulting, Human Resources, Management Consulting, Quality Assurance, Business Strategy, Vendor Management, Time Management, Microsoft SQL Server

Education
California State University-Sacramento   1984 — 1986
Bachelor of Arts (BA), Business/Management Information Services

Solano Community College   1980 — 1983
General Education, Business Administration and Management, General

Torrey Pines High School   1972 — 1976

Meghann Ferrell Meghann Ferrell Charleston, West Virginia Details
Meghann Ferrell's Telespectrum Experience October 1998 - April 2004
Job Experienced Marketing Consultant, Business Owner
Industry Marketing and Advertising
Experience
BeautiFULL, LLC   June 2015 - Present
West Virginia Radio Corporation  August 2014 - Present
SuperMedia LLC  February 2012 - May 2014
SuperMedia LLC  August 2008 - February 2012
SuperMedia LLC (formerly Idearc Media)   April 2005 - August 2008
Bristol Broadcasting  May 2004 - April 2005
Telespectrum   October 1998 - April 2004

Skills
Advertising, Cold Calling, Public Relations, Employee Relations, Public Speaking, Account Management, Budgets, Personnel Management, Sales Management, Marketing, New Business Development, Leadership, Sales, Marketing Strategy, Lead Generation, Recruiting, Management, Customer Service, Team Building, Sales Operations

Education
The University of Charleston   1995 — 1999
BS, Business Administration

Sheri Stevens Sheri Stevens Baltimore, Maryland Area Details
Sheri Stevens's Telespectrum Experience March 1992 - August 1994
Job Realtor at Coldwell Banker Residential Brokerage
Industry Real Estate
Experience
Coldwell Banker Residential Brokerage  September 2014 - Present
ZipRealty  September 2007 - August 2014
Monogram It All, Inc   1995 - 2007
Telespectrum   March 1992 - August 1994

Skills
Sellers, Short Sales, First Time Home Buyers, Real Estate, Foreclosures, REO, Buyer Representation, Relocation, Single Family Homes, New Home Sales

Education
University of Maryland   1989 — 1991
BA, Economics

Radford University   1987 — 1988
Economics

Jeffrey M. Haas Jeffrey M. Haas Salisbury, North Carolina Details
Jeffrey M. Haas's Telespectrum Experience October 1998 - December 2000
Job Controller at Apple Baking Company
Industry Food Production
Experience
Apple Baking Company   December 2011 - Present
Apple Baking Company   September 2011 - December 2011
Carolina Computer Connection   September 2009 - September 2011
Various Restaurants  June 2004 - September 2009
Food Lion  August 2002 - June 2004
Food Lion  January 2001 - August 2002
Telespectrum   October 1998 - December 2000

Skills
Logistics, Inventory Management, Management, Telecommunications, Food Safety, HACCP, Human Resources, Program Management, Food Defense, GMP, Food Safety Management..., Food Labelling, OSHA 10-Hour Certified, Budgets, Forecasting, Access, P&L, Peachtree, QuickBooks, Organizational..., Organizational Structure, Office Administration, Technology Needs..., Commodity Pricing, Trade Shows

Education
AIB International   2013 — 2015
Food Safety

OSHAcademy   2013 — 2014
10-Hour Employee OSH Program, Occupational Safety and Health Technology/Technician, 3.8 GPA

North Rowan High School

Cindy Garrett Cindy Garrett Ellicott City, Maryland Details
Cindy Garrett's Telespectrum Experience January 1998 - December 1999
Job Assistant Operations Mgr & Senior Programmer Analyst at Associated Administrators
Industry Computer Software
Experience
Associated Administrators   September 2011 - Present
Virtual Marketing Mama, a division of Secrets of Heaven International, LLC.   July 2010 - Present
BlogTalkRadio  2010 - Present
basys  April 2004 - July 2010
basys  April 2003 - April 2004
Aon Consulting  1999 - 2003
TeleSpectrum   January 1998 - December 1999
TeleSpectrum   January 1996 - January 1998

Skills
Benefits, Benefits Administration, Entrepreneurship, Coaching, Programming, Software Engineering, Business Analysis, Systems Analysis, Social Media Marketing, Marketing Strategy, UniBasic, Employee Benefits

Education
American Sentinel University, Birmingham   2003 — 2013
BS, Computer Science

Shane Meagher Shane Meagher Toronto, Canada Area Details
Shane Meagher's Telespectrum Experience April 1998 - February 2000
Job Director, Sales & Administration at Arbor Memorial Services
Industry Marketing and Advertising
Experience
Arbor Memorial Inc.  August 2011 - Present
411.ca  May 2010 - July 2011
Protocol Global Solutions  November 2009 - May 2010
Bank of Montreal  January 2004 - November 2009
Gemma Communications  March 2000 - December 2003
Telespectrum   April 1998 - February 2000
telespectrum   October 1996 - March 1998
Telespectrum   July 1996 - September 1996

Skills
Business Development, Strategic Planning, Business Strategy, Budgets, New Business Development, Call Centers, Coaching, Sales, Management, Recruiting, Strategy, Program Management, Forecasting, Training, Leadership, CRM, Performance Management, Customer Satisfaction, Marketing Strategy, Account Management, Customer Experience, Telecommunications, Lead Generation, Sales Management, Online Advertising, Salesforce.com, B2B, Sales Process, Selling, Team Building, Team Leadership, Customer Retention

Education
Ivey Business School at Western University   2006 — 2007
Managerial Leadership

Bishop's University   1989 — 1991
BA, Political Studies

Ian Mitchell Ian Mitchell Greater Philadelphia Area Details
Ian Mitchell's Telespectrum Experience 2001 - 2002
Job Director, Project Management at Cadient Group
Industry Marketing and Advertising
Experience
Cadient Group  April 2012 - Present
Cadient Group  November 2011 - March 2012
Compass Healthcare Marketers  June 2011 - December 2011
Compass Healthcare Marketers  October 2008 - May 2011
GMAC Mortgage Corporation  September 2002 - September 2008
Telespectrum   2001 - 2002
Prudential Financial  1992 - 2000

Skills
Strategic Planning, Digital Marketing, Project Management, Software Development, Software Documentation, Software Project..., Web Development, Website Development, Web Project Management, Senior Executive..., Process Engineering, Business Process..., Business Strategy, Marketing, Marketing Strategy, Business Process..., Hiring Personnel, Management, Process Improvement, Leadership, Interactive Marketing, Vendor Management, Integrated Marketing, Program Management, SDLC

Education
University of Phoenix   1999 — 2004
BS

Temple University   1996 — 1999
Studied

Jason Krantz Jason Krantz Huntington, West Virginia Area Details
Jason Krantz's Telespectrum Experience February 1995 - February 1998
Job Trainer at American Electric Power
Industry Utilities
Experience
American Electric Power  March 1998 - Present
Toastmasters International  March 2012 - July 2013
Toastmasters International  2009 - 2011
Telespectrum   February 1995 - February 1998
Outback Steakhouse  1994 - 1995

Skills
Directing, Change Management, Team Building, Leadership Development, Process Improvement, Strategic Planning, Microsoft Office, Member of Toastmasters

Education
Marshall University   2014 — 2016
Masters, Occupational Safety and Health Technology/Technician

Marshall University   1992 — 1997
Bachelor's degree, Sociology

Mountain State University   1990 — 1992
AA, General

Patricia Clonan (Dutka) Patricia Clonan (Dutka) Buffalo/Niagara, New York Area Details
Patricia Clonan (Dutka)'s Telespectrum Experience 1999 - 2001
Job Customer Service Rep at Lifetime Service Center
Industry Information Technology and Services
Experience
Lifetime Service Center  November 2013 - Present
Lifetime Service Center  March 2013 - Present
INSTALLS inc  July 2009 - August 2012
INSTALLS inc, LLC.   April 2005 - July 2009
INSTALLS inc  September 2004 - April 2005
INSTALLS inc  December 2001 - September 2004
telespectrum   1999 - 2001
Tops Markets  September 1992 - September 1999

Skills
Call Center, Help Desk Support, Computer Diagnostics, Software Documentation, Team Building, Team Leadership, Outlook, Customer Service, Process Improvement, Microsoft Excel, Microsoft Word, Project Planning, Business Development, Customer Satisfaction, Call Centers, Management, Access, Project Management

Education
Erie Community College   2000 — 2004
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

State University of New York College at Buffalo   1994 — 1995

Tasha Ford Tasha Ford Phoenix, Arizona Area Details
Tasha Ford's Telespectrum Experience November 2002 - January 2004
Job Onsite Talent Aquisition Consultant Seeking Professionals who areTecnical Savvy and have a passion to suceed!!
Industry Information Technology and Services
Experience
Wells Fargo Home Mortgage  August 2012 - August 2015
LA College International  February 2012 - August 2012
Shutterfly/Corestaff Services   October 2011 - December 2011
Brookline College  July 2011 - October 2011
Kaplan University  February 2009 - July 2011
Appleone/Act   March 2008 - February 2009
Anthem College  October 2006 - March 2008
Synertx Rehabilitation  January 2006 - October 2006
Wells Fargo Bank  January 2004 - October 2006
Telespectrum   November 2002 - January 2004

Skills
Higher Education, Recruiting, Healthcare, Sales Presentations, Sales, Headhunters, Talent Acquisition, PowerPoint, Problem Solving, Scouting, Venue, Master Scheduling, Presentation Coaching, Job Coaching, Career Counseling, Career Development, Career Assessment, Career Development..., Career Education, Resume Writing, Temporary Placement, Staff Development, Staffing Coordination, Time Management, Interviews, Admissions, Management, High Volume Staffing, Contract Recruitment, Leadership, College Recruiting, Networking, Employee Training, Program Management, Applicant Tracking..., Job Fairs, New Hire Orientations, Training

Education
Kaplan University-Davenport Campus   2009 — 2013
Bachelor of Applied Science (B.A.Sc.)

Arizona Institute of Business Technology   1999 — 2001

Julia E. Clark Julia E. Clark Baltimore, Maryland Area Details
Julia E. Clark's Telespectrum Experience September 1986 - April 1989
Job Researcher, GH Cameron International
Industry Research
Experience
GH Cameron International   September 2004 - Present
TeleSpectrum   September 1986 - April 1989
North Arundel Hospital (now Baltimore Washington Medical Center)   June 1980 - June 1986

Skills
Teaching, Research, Editing, Public Speaking, Books, Creative Writing, Science, Blogging, Published Author, History, Social Media, Publishing, Religion, Curriculum Design, Policy Analysis, English, Event Planning, Community Outreach, Hebrew, Microsoft Office, Technical Writing, Social Media Marketing, Leadership Development, Religious Studies, Graphic Design, Strategic Planning, Facebook, Program Management, Theology, Copy Editing, Nonprofits, Program Development, Microsoft Excel, Strategic Communications, Volunteer Management, Adult Education, Spanish, Program Evaluation, Social Networking, Higher Education, Public Relations, Event Management, Proofreading, Government, Translation, Microsoft Word, HTML, Music, Leadership, Photoshop

Education
Anne Arundel Community College   1988 — 1989
Political Science

Hannibal High School   1969 — 1972

Jojo Thomas Jojo Thomas Plano, Texas Details
Jojo Thomas's Telespectrum Experience April 1999 - June 2005
Job Sr. .Net Consultant
Industry Computer Software
Experience
Integrated Business Software   July 2014 - Present
Universal American  May 2011 - July 2014
Careershop Inc   April 2008 - May 2011
Connextions  February 2006 - June 2007
Telespectrum   April 1999 - June 2005
CFS Commercial Financial Services   March 1998 - November 1998

Skills
Applicant Tracking..., AJAX, LINQ, Customer Relations, ASP, IIS, .NET, ASP.NET, SQL Server, VB.NET, ADO.NET, C#, Web Services, Server Architecture, XML, Databases, Windows, JavaScript, Linux, Visual Studio, Microsoft SQL Server, Teamwork, Crystal Reports, Oracle, Software Project..., Scrum, Business Intelligence, TFS, HTML 5, SDLC, CRM, Integration, T-SQL, HTML, Visual Basic, SharePoint, Software Development, Agile Methodologies, SOA, Database Design, PL/SQL, Web Development, SQL, CSS, ASP.NET MVC, SSRS, Requirements Analysis, Unix, VBScript, jQuery

Education
Acharya Nagarjuna University   1992 — 1995
MCA (Masters in Computer Applications), Computer Science

Mahatma Gandhi University   1989 — 1992
BCom (Bachelor of Commerce), Commerce and Accounting

Derek Cordon Derek Cordon Charlotte, North Carolina Area Details
Derek Cordon's Telespectrum Experience February 1998 - December 2005
Job Senior Technical Consultant at ClickSoftware
Industry Information Technology and Services
Experience
ClickSoftware  November 2013 - Present
CC Solutions Plus   September 2002 - Present
iPipeline  February 2006 - November 2013
Telespectrum   February 1998 - December 2005

Skills
IIS, SQL Server, Visual Basic, VSS, .NET, TFS, VMware, C#, InstallShield..., Wise Installer, Apache 2, HTML, CSS3, Microsoft Office, XML, Microsoft SQL Server, XP, Agile Methodologies, Troubleshooting, SDLC, Integration, Windows, SharePoint, SQL, Servers, CSS, Visual Studio, Windows XP

Education
Salt Lake Community College   1991 — 1993

Jason Camidge Jason Camidge Saint Albans, West Virginia Details
Jason Camidge's Telespectrum Experience November 2001 - October 2005
Job Supervisor at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions  August 2008 - Present
TRG Customer Solutions  August 2008 - Present
DialAmerica  November 2005 - August 2008
Telespectrum   November 2001 - October 2005

Skills
Marketing Communications, PC building, Computer Hardware, Hardware Installation, Supervisory Skills, Home Health Agencies, Cisco Technologies, Wireless Networking, Operations Management, Sales Management, Employee Training, Training & Development, Computer Repair, Computer Maintenance, Email Management, Email Clients, Web Content, Web Project Management, Customer Service, Management, Team Management, Leadership, Training, Microsoft Excel, Team Leadership, Customer Satisfaction, Process Improvement

Education
Fordham University   2000 — 2001
Bachelor's degree, Computer Science, Second Year

American Bartenders   1998 — 1998
Mixologist, Bartending/Bartender, Graduate

Franklin Learning Center   1994 — 1998
High School, General/PC Tech, 12

Celine Jones Celine Jones Toronto, Canada Area Details
Celine Jones's Telespectrum Experience October 2003 - July 2006
Job Executive Administrative Assistant at Advantage
Industry Consumer Services
Experience
Advantage  September 2013 - Present
Malvern Family Resource Centre  September 2010 - June 2012
Malvern Family Resource Centre  May 2011 - March 2012
Fidelity Investments  July 2006 - August 2008
Telespectrum   October 2003 - July 2006

Skills
Outlook, Customer Service, Spreadsheets, Microsoft Excel, Microsoft Office, Event Planning, Administrative..., Data Entry, Research, Administration, PowerPoint, Public Speaking, Nonprofits, Volunteer Management, Fundraising, Program Development, Social Services, Microsoft Word, Social Media, Team Building, Sales

Education
York University   2011 — 2011
School of Women’s Studies Course

Ryerson University   2010 — 2010
Certificate, CASSA Anti Poverty Action Conference

Everest College-Ontario Metro   2009 — 2010
Diploma, Addictions and Community Service Worker

Joel LeBendig Joel LeBendig Greater Philadelphia Area Details
Joel LeBendig's Telespectrum Experience April 1997 - June 1999
Job Sr. Vice President, Business Development at Tungsten Solutions
Industry Information Technology and Services
Experience
Tungsten Solutions   February 2015 - Present
Assurant Health  June 2014 - February 2015
Assurant Health  July 2012 - June 2014
Assurant Solutions  June 2010 - July 2012
Euler Hermes ACI  September 2007 - June 2010
ETI International   June 1999 - September 2007
Telespectrum   April 1997 - June 1999

Skills
Bank Financing, Asset Based Lending, Insurance, Sales Growth, Sales Management, Complex Sales, Team Management, Team Building, Remote Team Management, Sales Skills Training, Consultative Selling, International Sales, P&L Management, Cost Reduction, Hiring, Sales Recruitment, Collaborative Working, Group Presentations, Competitive Analysis, Training & Development, Selling, Finance, Recruiting, Selling Skills, Lead Generation, B2B, Strategy, Sales Operations, Account Management, CRM, Training, Business Development, New Business Development, Customer Retention, Solution Selling, Employee Training, Underwriting, Sales, Financial Services, Outsourcing, Executive Management, Banking, Financial Risk, Employee Benefits, Sourcing, Pricing, Credit, Management, Direct Sales, SaaS

Education
Shippensburg University of Pennsylvania   1993 — 1996
Business Administration

Robert McNamee, MBA Robert McNamee, MBA Greater Philadelphia Area Details
Robert McNamee, MBA's Telespectrum Experience April 2001 - October 2001
Job Revenue Assurance and Financial Operations
Industry Computer Software
Experience
Ellucian  June 2011 - Present
Ignite  January 2011 - May 2014
MEDecision  June 2010 - June 2011
Graco Children's Products  August 2007 - July 2009
SAP America  April 2006 - July 2007
SAP  October 2001 - March 2006
Telespectrum   April 2001 - October 2001
Seton Company  November 1998 - April 2001
Aetna US Healthcare  May 1987 - November 1998
Foster Medical Corporation  1985 - 1987

Skills
Forecasting, Process Improvement, Financial Analysis, SAP, Business Analysis, Financial Reporting, Management, Competitive Analysis, Budgets, Finance, ERP, Analysis, CRM, Leadership, Strategic Planning, Accounting, Business Process..., Managerial Finance, Enterprise Software, Cross-functional Team..., Budgeting, Revenue Recognition, Revenue Forecasting, Business Planning, Business Intelligence, Strategic Financial..., Training, Financial Planning, Process Improvement..., Contract Management, Pricing Analysis, ERP Software, Strategy, Integration, Business Strategy

Education
West Chester University of Pennsylvania   2005 — 2008
MBA, Finance - Economics

Philadelphia University   1998 — 2000
B.A., Accounting and Human Resources

Norristown Area High School   1983 — 1983

NAHS

NAHS

Stephen Holley Stephen Holley Las Vegas, Nevada Area Details
Stephen Holley's Telespectrum Experience August 1996 - January 2003
Job Learning Manager at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel  September 2015 - Present
SolarCity  July 2015 - September 2015
Williams-Sonoma, Inc.   October 2011 - May 2015
Lowe's  September 2008 - May 2011
Stream Global Services  February 2004 - July 2008
TeleTech  February 2003 - February 2004
Telespectrum   August 1996 - January 2003

Skills
Training, Coaching, Instructional Design, Vendor Management, Team Management, Customer Experience, Leadership, Call Centers, Recruiting, Performance Management, Employee Training, Employee Engagement, Training Delivery, Team Building, Process Improvement, Leadership Development, ADDIE, Interviews, Onboarding, Talent Acquisition, Change Management, Curriculum Design, Customer Service, Organizational..., Project Management, Outsourcing, Business Process..., Succession Planning, Analysis, Customer Retention, CRM, Management, Employee Relations, Strategic Planning, Talent Management, E-Learning, Human Resources, Hiring, Needs Analysis, Strategy, Performance Improvement, Workshop Facilitation, Organizational..., Applicant Tracking..., Team Leadership, Conflict Resolution, Sourcing, Operations Management, Instructor-led Training, Staff Development

Education
Marshall University   1987 — 1989
MA, Communication

Becky Dallas Huntley Becky Dallas Huntley Kannapolis, North Carolina Details
Becky Dallas Huntley's Telespectrum Experience January 1999 - October 2001
Job Customer Care Professional at Optum
Industry Hospital & Health Care
Experience
Optum Global Solutions  March 2015 - Present
Optum  September 2013 - March 2015
Connextions  December 2012 - September 2013
Wallace & Graham, P.A.   June 2011 - February 2012
Epixtar  February 2005 - August 2010
TeleSpectrum Worldwide  October 2001 - February 2005
Telespectrum   January 1999 - October 2001

Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations

Education
Central Piedmont Community College   2012 — 2014
Associate in Applied Science, Health Information Technology

Catawba College   1996 — 2000
Bachelor of Arts in Music Industry, Music Industry

Catawba College   1996 — 2000
Bachelor of Arts, English; Literature

Tidewater Community College   1994 — 1996
English, Philosophy

LeighAnn Lilly LeighAnn Lilly Dallas, Texas Details
LeighAnn Lilly's Telespectrum Experience May 1999 - May 2000
Job Director at Newmark Grubb Knight Frank
Industry Commercial Real Estate
Experience
Newmark Grubb Knight Frank  January 2015 - Present
Michaels Stores, Inc.   July 2009 - January 2015
Aaron Brothers, a division of Michaels Stores Inc.   May 2006 - July 2009
The Musicland Group  August 2002 - May 2006
Guitar Center  August 2000 - August 2002
Kmart Corporation  June 1997 - August 2000
Telespectrum   May 1999 - May 2000

Education
National University   2004 — 2009
Bachelor's Degree, Business Administration and Management, Marketing

National University
Certificate in Human Resource Management, Human Resources Management, General

Kelli Kulp Kelli Kulp Greater Philadelphia Area Details
Kelli Kulp's Telespectrum Experience 2000 - May 2002
Job Account Management Analyst at Penn Mutual
Industry Insurance
Experience
Penn Mutual  November 2014 - Present
Penn Mutual  February 2011 - November 2014
Penn Mutual  November 2006 - February 2011
Hatboro-Horsham School District  August 2000 - June 2008
Montgomery Management   November 2004 - October 2006
Telespectrum   2000 - May 2002

Skills
Microsoft Office, Outlook, Customer Service, Software Documentation, Microsoft Excel, PowerPoint, Microsoft Word, Coaching, Risk Management, Process Improvement, Administration, Lotus Notes, Budgets, Insurance, Marketing, Call Centers, Access, Training, Analysis, Employee Benefits, Team Building, Administrative..., Leadership, Management, Business Analysis, Team Leadership, Visio

Education
Kutztown University of Pennsylvania   1995 — 2000
BA, Psychology

Hatboro-Horsham HS   1991 — 1995

Mercy Ford Mercy Ford El Dorado, California Details
Mercy Ford's Telespectrum Experience 1995 - 2000
Job Human Resource Professional with Sales and Management Experience
Industry Civic & Social Organization
Experience
Trinity Fresh   March 2015 - Present
TooGood Estate Winery   March 2013 - March 2015
AutoNation  2005 - 2010
Reptron Electronics  2005 - 2005
Food Lion  1986 - 2005
TeleSpectrum   1995 - 2000

Skills
Customer Service, HRIS, Benefits Administration, Recruiting, Human Resources, Employee Relations, ADP Payroll, Organizational..., HR Policies, FMLA, Employee Benefits, Labor Relations, New Hire Orientations, Workforce Planning, Training, Team Building, Management, Sales, Marketing, Public Speaking

Education
Rowan-Cabarrus Community College   1990 — 1992
Business Administration and Management, General

North Hardin High School

St. Christopher Elementary

Bryan Brumfield Bryan Brumfield Columbus, Ohio Area Details
Bryan Brumfield's Telespectrum Experience March 1995 - December 2000
Job Avaya Hardware Engineer at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase  September 2011 - Present
Wells Fargo  April 2010 - September 2011
TrueTelco   June 2000 - July 2011
Influent  July 2001 - September 2007
Borden Chemicals   February 2001 - July 2001
Telespectrum   March 1995 - December 2000

Skills
Telecommunications, Cisco Technologies, Networking, Call Centers, Management, Outsourcing, Vendor Management, Network Architecture, Call Center, Contact Centers, CRM, Quality Assurance, Project Management, Customer Experience, Budgets, Hardware, Firewalls, Infrastructure, VMware, Information Technology, Avaya, Disaster Recovery, Start-ups, VoIP, Cloud Computing, VPN, Carrier Relationship..., MPLS Networking, International Project...

Education
Davidson College   1997 — 2000

Eric Ebert Eric Ebert Greater Philadelphia Area Details
Eric Ebert's Telespectrum Experience September 2000 - January 2002
Job Senior Contracts and Proposal Analyst at CRF Health
Industry Pharmaceuticals
Experience
CRF Health  September 2015 - Present
Theorem Clinical Research  June 2015 - Present
ICON Clinical Research  February 2005 - May 2015
ICON plc  January 2006 - March 2012
Covance  February 2003 - February 2005
Telespectrum   September 2000 - January 2002
UAI Group   1995 - 2000
UAI Group   1994 - 2000

Skills
Proposal Writing, Excel, Budgeting, Negotiation, Word, Microsoft Office, Outlook, Customer Service, Problem Solving, New Business Development, Pharmaceuticals, Writing, Budgets, Pharmaceutical Industry, Microsoft Excel, Strategic Planning, Oncology, Strategy, Editing, Sales, Marketing, Training, Leadership, Project Management, Cross-functional Team..., Software Documentation, CRO, Management, Business Development, Microsoft Word

Education
Penn State University
BA, English

Lela Welsh Lela Welsh Omaha, Nebraska Details
Lela Welsh's Telespectrum Experience March 1998 - April 2001
Job Sr Operations Manager at West Corporation
Industry Telecommunications
Experience
West Corporation  February 2003 - Present
Telesoft Corp.  April 2001 - October 2003
Telespectrum   March 1998 - April 2001

Skills
Telecommunications, Vendor Management, Process Improvement, Call Center, IVR, Project Management, Telephony, Integration, Team Leadership, Management, Workforce Management, Customer Service, Visio, SDLC, Account Management, Call Centers, Customer Satisfaction, Outsourcing, CRM, Customer Experience, Contact Centers, Project Planning, Customer Retention, Troubleshooting, Service Delivery, VoIP, Technical Support, Data Center, Avaya, Unified Communications, Cross-functional Team..., BPO, CTI, ACD, Inbound Marketing, Mobile Devices, Product Management, Genesys, Wireless, Managed Services, SIP, System Deployment

Education
Peru State College   1977 — 1978

Tresa Howington Tresa Howington Columbia, Maryland Details
Tresa Howington's Telespectrum Experience 1995 - 1996
Job Executive Director of Customer Support at Connections Education
Industry E-Learning
Experience
Connections Education  February 2015 - Present
Prometric  February 2012 - January 2015
Ascend One  May 2009 - November 2011
Chevy Chase Bank  October 2006 - May 2009
Chevy Chase Bank  October 2004 - September 2006
Chevy Chase Bank  October 2000 - September 2006
Chevy Chase Bank  October 1998 - September 2000
Telespectrum   1995 - 1996
Citi  1989 - 1994

Skills
Operations Management, Project Management, Customer Experience, Communications, Process Improvement, Strategic Planning, Call Center, Customer Service, Sales, Vendor Management, Change Leadership, Quality Assurance, Workforce Management, Compliance, Talent Management, Team Building, Problem Solving, Performance Management, Coaching, Program Management, Budgeting, Customer Satisfaction, Cross-functional Team..., Banking, Customer Relations, Client Services, Business Strategy, Operational Excellence, Change Management, Communication, Call Centers, Leadership, Business Analysis, Strategy, Project Planning, Management, Executive Management, CRM, Training, Team Leadership, Risk Management, Forecasting, Customer Retention, Business Development, Account Management, Product Management, Salesforce.com, Recruiting, Team Management, Business Intelligence

Education
Nebraska Wesleyan University
B.S., Communications, Psychology

The Johns Hopkins University - Carey Business School
M.B.A., Business Administration, Marketing

Bala Lajos Bala Lajos Toronto, Canada Area Details
Bala Lajos's Telespectrum Experience 2000 - 2004
Job Director of Training and Sales Support at Heritage Education Funds Inc.
Industry Financial Services
Experience
Heritage Education Funds Inc.  August 2014 - Present
Knowledge First Financial  March 2012 - August 2014
Knowledge First Financial  February 2009 - March 2012
USC Education Savings Plans Inc.  April 2006 - February 2009
SS&C Technologies  2004 - 2006
Telespectrum   2000 - 2004

Skills
Coaching, Change Management, Performance Management, Strategic Planning, Sales Management, Process Improvement, Salesforce Training, Agency Development, Sales Leadership..., Report Writing, E-Learning, training implementation, Training, Sales, Risk Management, Analysis, Project Planning, Business Development, Management, Customer Service, Public Speaking, Organizational...

Education
Seneca College of Applied Arts and Technology   2005 — 2007
Degree

International Academy of Design and Merchandising   2000 — 2002
Digital Media Design

Ron Rowan Ron Rowan Charlottesville, Virginia Area Details
Ron Rowan's Telespectrum Experience June 1995 - September 2001
Job Director of Customer Support at Thomson Reuters
Industry Publishing
Experience
Thomson Reuters  August 2013 - Present
Global Contact Services  September 2001 - June 2013
Telespectrum   June 1995 - September 2001

Skills
Account Management, Call Center, Project Management, Customer Experience, Analysis, Operations Management, Telemarketing, Strategic Planning, Inbound Marketing, Customer Service, Call Centers, Sales Management, Financial Services, Marketing Strategy, Management, CRM, Customer Satisfaction, Team Management, Telecommunications, Leadership, Sales, Program Management, Workforce Management, Vendor Management, BPO, Recruiting, Social Media Marketing, Coaching, Training, Salesforce.com, Contact Centers, Troubleshooting, Lead Generation, Team Leadership, Online Advertising, Marketing Communications, Process Improvement, New Business Development, Outsourcing, Call Center Development, Customer Acquisition, Customer Retention, Direct Marketing, Networking, Offshoring, Performance Management, Quality Assurance, Sales Operations, Start-ups, Strategy

Education
California State University-Fullerton   1985 — 1987

Saddleback College   1982 — 1985

Lenape   1977 — 1980

Trisha Kelts Trisha Kelts King Of Prussia, Pennsylvania Details
Trisha Kelts's Telespectrum Experience 1997 - 2000
Job Paralegal
Industry Law Practice
Experience
Pizonka, Reilley, Bello & McGrory   September 2013 - Present
Sattin Ronca, LLC   September 2011 - Present
McCumber, Daniels, Buntz, Hartig & Puig P.A.   July 2012 - July 2012
Aflac  March 2008 - August 2011
Telespectrum   1997 - 2000
telespectrum worldwide  1997 - 2000
telespectrum worldwide  1997 - 2000
novacare  1994 - 1997
baker videoactive   1988 - 1993

Skills
Legal Research, Westlaw, Document Review, Legal Documents, Legal Assistance, Legal Writing, Family Law, Microsoft Word, Civil Litigation, Litigation Support, Employee Benefits

Education
Bucks County Community College   2010 — 2011
Paralegal Certificate, Law

Montgomery County Community College   1997 — 2000
N/A, Accounting

Syracuse University   1982 — 1988

Syracuse University   1983 — 1986
BA, Computer Graphics

salisbury High School   1977 — 1982
high school

Georgianna Crosby Georgianna Crosby Baltimore, Maryland Area Details
Georgianna Crosby's Telespectrum Experience 1989 - 1998
Job
Industry Consumer Services
Experience
Black Turtle Services  January 2013 - Present
Customer Value Partners  December 2005 - January 2013
encryptx   September 2003 - November 2005
GPC Consulting   July 2000 - September 2003
R.L. Polk and Company   2001 - 2001
R.L. Polk and Company   2000 - 2000
Telespectrum   1989 - 1998

Skills
Management Consulting, Project Management, Business Analysis, Program Management, Business Process..., PMO, CRM, Project Planning, Business Strategy, IT Strategy, Strategic Planning, Change Management, Process Improvement, Business Development, Customer Experience..., Strategy, PMP, Government, Enterprise Architecture, Training, Leadership, Start-ups, Call Centers, Sales, Enterprise Software, Analysis, Integration, Management, Negotiation, Team Building, Outsourcing, Sales Management, Consulting, Direct Sales, Operations Management, Marketing, Product Management, Customer Service, Risk Management, Product Marketing, Customer Experience, Vendor Management, Performance Management, Business Process, Business Transformation, Cross-functional Team..., Professional Services, Business Intelligence, Cloud Computing, Account Management

Education
University of Maryland University College   1984 — 1989
BS, Business Management

Stanford University Graduate School of Business

Melissa Meierhoff Melissa Meierhoff Duluth, Minnesota Area Details
Melissa Meierhoff's Telespectrum Experience 1998 - 1998
Job Sr. HR Service Partner at Essentia Health
Industry Hospital & Health Care
Experience
Essentia Health  April 2015 - Present
Essentia Health  July 2011 - Present
HSBC  April 2005 - April 2011
Innovative Living   2004 - 2005
Maurices  2002 - 2004
St.Lukes Hospital  2000 - 2002
SMDC  1998 - 2000
Telespectrum   1998 - 1998
Kohls  1993 - 1997

Skills
Technical Recruiting, Human Resources, Relationship Development, Employer Branding, Project Coordination, College Recruiting, Applicant Tracking..., Social Media, Social Networking, Talent Acquisition, Conducting Interviews, Direct Sourcing, Cold Calling, PeopleSoft, Salary Negotiation, Full Cycle Recruiting, Kenexa, Process Excellence, Visio, Process Flow Charts, Value Stream Mapping, Employee Relations, Employee Relations..., Taleo, Lawson HRIS, Health Care Recruiting, Inter-personal, Recruiting, Resume Writing, Interviews, Benefits Negotiation, Sourcing, Leadership, Training, Management, Hiring, Performance Management, Employee Training, Coaching, Organizational..., Personnel Management, HR Policies, Onboarding

Education
Concordia University-St. Paul
BA, Organization Management and Communications

Essentia Health
Certificate, Process Excellence, Process Leader (Six Sigma)

Lake Superior College
Associate's degree, Supervisory Management

Phil Bianco Phil Bianco Greater Philadelphia Area Details
Phil Bianco's Telespectrum Experience March 1998 - July 2000
Job
Industry Information Technology and Services
Experience
The Bancorp Bank  July 2012 - Present
NCO Financial Systems, Inc.   July 2006 - July 2012
NCO Financial Systems Inc.  2004 - 2006
NCO Group  2002 - 2004
NCO Group  2000 - 2002
Telespectrum   March 1998 - July 2000
Alphanet Solutions  June 1997 - March 1998

Skills
International Project..., M&A experience, Infrastructure Planning, Problem Solving, Procurement, Cross-functional Team..., Disaster Recovery, Storage Architecture, Storage Area Networks, Email Design, Web Services, Global Sourcing, Global Management, Global Operations, Global Delivery, Virtual Teams, Compliance Management, Business Continuity, Change Management, Process Engineering, Process Improvement, M&A due diligence, Outsourcing Management, Program Development, Cloud Computing, Security Management, Incident Management, Efficiency Management, Data Center Architecture, Data Center Relocation, Internet Strategy, Network Operations, Telecommunications, Call Center, Budget Management, Cost Control, Cost Management, Cost Estimating, Virtualization, High Availability, Enterprise Risk..., Contract Negotiation, Vendor Management, Mobile Communications, Digital Imaging, Mobile Technology, Database Management, Team Building, Compliance, Data Center

Education
Villanova University   2013 — 2013
Certificate of Achievement in Six Sigma Green-Belt - Information Technology

Penn State   2002 — 2003
Certificate, Project Management

Philadelphia University   1993 — 1997
BS, Computer Science

Alberto Risco Alberto Risco Greater Atlanta Area Details
Alberto Risco's Telespectrum Experience August 1997 - February 2002
Job Senior Operations Analyst
Industry Information Technology and Services
Experience
Macy's systems and technology  May 2014 - Present
Movius Interactive Corporation  July 2009 - May 2014
Risco  January 2000 - April 2013
Pharmacentra  April 2005 - July 2009
eOn Communications  September 2003 - April 2005
Cross Media  February 2002 - September 2003
TeleSpectrum   August 1997 - February 2002
Promark  1997 - 1999
FM Services Corporation   1991 - 1997

Skills
VoIP, Telecommunications, Linux, Servers, Unix, Troubleshooting, System Administration, Call Center, Management, IT Management, Change Management, Solaris, SQL, IVR, Technical Support, SIP Trunking, MGCP, NetApp Filers, Wireshark, Salesforce.com, Unix Shell Scripting, Call Centers, Leadership, Networking, TCP/IP, XP, Windows XP

Education
Universidad de San Martín de Porres   1986 — 1989
Information Technology

La Inmaculada   1982 — 1986

Mary James Cutler Mary James Cutler Greater Philadelphia Area Details
Mary James Cutler's Telespectrum Experience August 2002 - April 2004
Job Contracts Analyst/Negotiator
Industry Legal Services
Experience
UStoWork   August 2012 - Present
Vertis Communications  March 2010 - January 2012
High Industries  May 2007 - July 2009
Oracle  October 2005 - December 2006
Telespectrum   August 2002 - April 2004

Skills
Contract Management, Negotiation, Contract Negotiation, Licensing Agreements, Management, Project Management, Intellectual Property, Litigation, Corporate Law, Licensing, Legal Writing

Education
Colgate University
Bachelor of Arts (BA), Philosophy

Loyola University New Orleans School of Law
J.D., law

Josseline Vielma Josseline Vielma Toronto, Canada Area Details
Josseline Vielma's Telespectrum Experience 2005 - 2006
Job Administrative Assistant at De Oliveira Marble &Tile, Inc
Industry Information Technology and Services
Experience
De Oliveira Marble &Tile, Inc   June 2013 - Present
National Bank of Canada  October 2007 - June 2013
Siemens  October 2006 - October 2007
Telespectrum   2005 - 2006
JVC Consultants   January 2001 - March 2005
Sistering   2005 - 2005
Second Harvest  2005 - 2005
CANTV  January 1999 - January 2001
Info Line   October 1997 - January 1999

Skills
Telecommunications, Computer Hardware, VPN, Troubleshooting, Active Directory, Technical Support, TCP/IP

Education
The Learning Enrichment Fdn   2005 — 2005
Project Management

Universidad Central de Venezuela   1999 — 2003
Diploma, Data Network Communications

Yacambu University   1992 — 1997
BSC, Computer Science

Roy Taff Roy Taff Baltimore, Maryland Area Details
Roy Taff's Telespectrum Experience June 1996 - June 2001
Job Instructional Designer at CSC
Industry Education Management
Experience
CSC  September 2011 - Present
Baltimore Improv Group  2006 - Present
Serco - North America  July 2009 - September 2011
Williams Scotsman  June 2001 - May 2009
TeleSpectrum   June 1996 - June 2001
Telespectrum Worldwide  1996 - 2001

Skills
Instructional Design

Education
Towson University   1983 — 1987

Christine Bertino Christine Bertino Greater Philadelphia Area Details
Christine Bertino's Telespectrum Experience 1996 - 1998
Job Consultant Learning & Development at Verizon
Industry Telecommunications
Experience
Verizon  October 1998 - Present
Chrisbie Consulting   1996 - 2008
Telespectrum   1996 - 1998
Catapult  1994 - 1997
SmithKline Beecham Clinical Laboratories  1987 - 1994
Sparks Tune Up   1984 - 1987

Skills
Executive Coaching, Technical Support, Telecommunications, Coaching, Call Center, Leadership Development, Managed Services, VoIP, Account Management, Solution Selling, Training, T1, WAN, Ethernet, MPLS, Unified Communications, Telephony, Call Centers, Customer Retention, Team Leadership, Direct Sales, Sales Operations, IP, Management, LAN-WAN, Customer Satisfaction, Salesforce.com, Sales Process, Networking, Selling, Vendor Management, CRM, Time Management, Cold Calling, Customer Experience, DSL, Strategic Partnerships, Leadership, Cloud Computing, Employee Training, Team Building, Customer Service

Education
Pennsylvania State University-Great Valley Graduate Center   1993 — 1995
MEd, Education

Temple University   1988 — 1992
Bachelor of Arts (BA), Sociology

Plymouth Whitemarsh   1979 — 1982

Don Arnold Don Arnold Greater Philadelphia Area Details
Don Arnold's Telespectrum Experience July 2000 - February 2002
Job Technical Services Team Lead
Industry Information Technology and Services
Experience
Abington Memorial Hospital  February 2002 - Present
Telespectrum   July 2000 - February 2002
Resource One Mortgage  1997 - 2000

Skills
EMR, Troubleshooting, Healthcare Information..., Visio, Training, Networking, Software Documentation, Active Directory, Citrix, System Administration, Technical Support, SharePoint, Windows XP, Windows 7, Computer Hardware, Disaster Recovery, Windows Server, Hardware, VMware, Microsoft Exchange, DNS, Laptops, Software Installation, Data Center, Servers, Wireless Networking, Integration, Remote Desktop, Operating Systems, A+ Certified

Education
Ashford University
Bachelor of Arts in Organizational Management

CHI Institute
Associates Degree in Computer Engineering Technology

Computer Learning Center
Network Diploma, Network and System Engineering

Kevin Fitzpatrick Kevin Fitzpatrick Greater Philadelphia Area Details
Kevin Fitzpatrick's Telespectrum Experience 1999 - 2001
Job Technical Services Manager at Abington Memorial Hospital
Industry Information Technology and Services
Experience
Abington Memorial Hospital  December 2008 - Present
Abington Memorial Hospital  May 2001 - December 2008
Telespectrum   1999 - 2001

Education
King's College   1992 — 1996

Liz Amato Liz Amato Phoenix, Arizona Area Details
Liz Amato's Telespectrum Experience April 1998 - July 2000
Job Vice President, Sales and Client Services Americas at Pegasus Solutions
Industry Hospitality
Experience
Pegasus Solutions  November 2014 - Present
Pegasus Solutions  October 2014 - Present
Pegasus Solutions  February 2011 - December 2012
Pegasus Solutions  March 2009 - February 2011
Pegasus Solutions  June 2006 - March 2009
Pegasus Solutions  July 2000 - June 2006
Telespectrum   April 1998 - July 2000
CONTINENTAL PROMOTION GROUP, INC.   January 1997 - April 1998
Downtown Phoenix Partnership, llc  April 1996 - January 1997
Downtown Phoenix Partnership, llc  April 1996 - January 1997

Skills
Hospitality, Revenue Analysis, Yield Management, Hotels, Hospitality Industry, Hospitality Management, Resorts, Online Travel, Business Travel, Leisure, Online Marketing, Leadership, E-commerce, Customer Satisfaction, CRM

Education
Arizona State University   1992 — 1996
Bachelor of Science, Marketing

Arizona State University   1992 — 1996
Bachelor's degree, Business Administration and Management, General

Shawn Pertko Shawn Pertko Columbus, Ohio Area Details
Shawn Pertko's Telespectrum Experience 1996 - 2003
Job Senior Account Executive at DataTalk Telecom
Industry Telecommunications
Experience
DataTalk Telecom   July 2006 - Present
PGA Construction   2007 - 2012
Telespectrum   1996 - 2003

Skills
Account Management, Consultative Selling, Telephony, Call Center, Sales Management, Call Centers, Selling, Sales Operations, New Business Development, Direct Sales, Customer Experience, Solution Selling, Telecommunications, Wireless, Sales, Leadership, Strategic Planning, Salesforce.com, VoIP, Sales Process, Networking, Unified Communications, Cold Calling, Channel Partners, B2B, Managed Services

Education
Steubenville Catholic Central   1988 — 1992

Kent State University

Steve Ruge Steve Ruge Greater Denver Area Details
Steve Ruge's Telespectrum Experience October 2001 - March 2002
Job Environmental and Physical Sciences Assistant III (GPS Technician) at Colorado Department of Transportation
Industry Government Administration
Experience
Colorado Department of Transportation  September 2013 - Present
Apple  May 2010 - December 2010
Santa Barbara Bank and Trust  December 2008 - March 2009
American Honda Motor Company, Inc.   November 2007 - October 2008
City of San Marcos, CA  May 2007 - August 2007
Symitar  November 2005 - February 2007
TeleTech  September 2005 - November 2005
Telespectrum   October 2001 - March 2002
GLAAD  December 2000 - March 2001
Entertainment Industry Foundation  November 2000 - November 2000

Skills
GIS, Americans with..., Americans with..., ADA Title II, ADA Compliance, Field Work, Staff Supervision, State Government, Cartography, Spatial Analysis, ArcGIS, Microsoft Office, Data Collection, Troubleshooting, ESRI, ArcMap, GPS, Trimble GPS, ArcMap Mobile, Local Government, Microsoft Excel, Microsoft Word, iOS, Mac, Geodatabase, Metadata

Education
San Diego Mesa College   2005 — 2007
AS, Geographical Information Systems

Palomar College   2003 — 2005
Computer Information Processing, Biotechnology

John A Logan College   1992 — 1995
Computer Information Systems

Southern Illinois University, Carbondale   1989 — 1991
Computer Science

Glenbrook South High School   1985 — 1989
Diploma, Varied

Frank Conway Frank Conway Greater Philadelphia Area Details
Frank Conway's Telespectrum Experience 1997 - 1998
Job Vice President Finance at TELA Bio, Inc.
Industry Biotechnology
Experience
TELA Bio, Inc.   January 2013 - Present
Stryker Orthobiololics/Orthovita   August 2009 - January 2013
Neuronyx  February 2002 - April 2009
Principia Pharmaceutical Corporation   1999 - 2002
Acsys Staffing   1997 - 1998
Telespectrum   1997 - 1998
Zynaxis, Inc   1994 - 1996
Centocor  1989 - 1993
Ernst & Young  1984 - 1989

Skills
Acquisitions, Mergers, Corporate Finance, Financial Goals, Business Development, Access, NetSuite, SEC filings, Financial Reporting, Mergers & Acquisitions, Auditing, Finance, Start-ups, Forecasting, Internal Controls, Managerial Finance, Accounting, Revenue Recognition, GAAP, Budgets, Cost Accounting, Strategic Financial..., Cash Flow, Strategy, SEC Filings, Financial Planning

Education
Drexel University - College of Business and Administration   1979 — 1984
Bachelor of Science (B.S.), Accounting and Finance

Jose Pastrana Jose Pastrana Greater San Diego Area Details
Jose Pastrana's Telespectrum Experience 1999 - 2003
Job System Administrator at Borrego Community Health Foundation
Industry Gambling & Casinos
Experience
Borrego Community Health Foundation  August 2014 - Present
Viejas Enterprises  August 2010 - August 2014
Viejas Enterprises  November 2008 - August 2010
Viejas Enterprises  January 2006 - October 2008
Telespectrum   1999 - 2003

Skills
VMware, Data Center, Active Directory, Disaster Recovery, SAN, VMware ESX, Altiris, Virtualization, Windows Server, VPN, TCP/IP, Group Policy, Servers, Backup Exec, Network Administration, Microsoft Exchange, System Administration, Citrix, Blackberry Enterprise..., VMware Infrastructure, DNS, DHCP, Cluster, Storage, Microsoft SQL Server, Technical Support, Firewalls, NAS, Apache, Red Hat Linux, Microsoft Technologies, Microsoft Certified..., IIS, Server Administration, Linux, IT Operations, Windows 7, Storage Area Networks, WAN, Cisco Technologies, A+ Certified, Network Security, Security, Troubleshooting, Hardware, iSCSI, Unix, Hyper-V, Netbackup, WSUS

Education
Universidad Autónoma de Baja California   1992 — 1996
Computer Engineer, Computer Science

Sandi Rosenthal Sandi Rosenthal Greater New York City Area Details
Sandi Rosenthal's Telespectrum Experience 1996 - 2000
Job Director of Volunteers at JCCA
Industry Nonprofit Organization Management
Experience
JCCA  May 2015 - Present
FEGS  December 2010 - May 2015
Center For Employment Opportunities  June 2006 - January 2011
TARP   2001 - 2006
TeleSpectrum   1996 - 2000
Codenoll Technology   1991 - 1995
Clairol  1979 - 1987

Skills
Non-profits, Workforce Development, Temporary Placement, Fundraising, Workshop Facilitation, Nonprofits, Resume Writing, Community Outreach, Management, Training, Customer Service, Program Development, Grant Writing, Coaching, Career Counseling, Youth Development, Staff Development, Leadership Development, Recruiting, Public Speaking, Leadership, Case Managment, Organizational..., Volunteer Management, Career Development, Community Development, Policy, Case Management, Interviews

Education
City University of New York-Brooklyn College   1975 — 1979
BS, Education

James Madison High School

Leigh Ann Hornbuckle Leigh Ann Hornbuckle Greater Nashville Area Details
Leigh Ann Hornbuckle's Telespectrum Experience 2001 - 2004
Job Site Director at Market Strategies International
Industry Market Research
Experience
Market Strategies International  October 2004 - Present
Telespectrum   2001 - 2004

Skills
Leadership, Management, Call Centers, Market Research, Training, Strategy, Cross-functional Team..., Outsourcing, Marketing Research, Vendor Management, Program Management, Forecasting, Process Improvement, Customer Satisfaction, Telecommunications, CRM, Customer Experience, Analytics, Marketing, Operations Management, Team Management, Data Analysis, Client Relationships, Strategic Planning

Education
Middle Tennessee State University   2010 — 2013
Master's degree, Strategic Leadership

Marshall University
BBA, Finance

Cyndi Zaleski Cyndi Zaleski Buffalo/Niagara, New York Area Details
Cyndi Zaleski's Telespectrum Experience September 1999 - February 2000
Job Veterans Claims Examiner at buffalo Department of Veterans Affairs
Industry Retail
Experience
buffalo Department of Veterans Affairs   June 2009 - Present
Bowh Inventory   September 2008 - Present
Lakeview Kidz Consignments   April 2008 - September 2008
New Era Cap  July 2005 - September 2008
North American Health Plans  September 2001 - February 2005
Imperial Distributors  March 2001 - September 2001
Time Warner Cable  May 2000 - February 2001
Time Warner Cable  May 2000 - February 2001
Telespectrum   September 1999 - February 2000

Education
State University of New York Empire State College   2007 — 2010
Bachelors, Business Management

Erie Community College   2002 — 2007
Associates, Business

Frontier High School   1994 — 1997
Diploma, General

Igor Shulman Igor Shulman Greater Philadelphia Area Details
Igor Shulman's Telespectrum Experience October 1998 - May 2000
Job IT Manager at Tokio Marine North America Services (TMNAS)
Industry Computer Software
Experience
Tokio Marine North America Services (TMNAS)   March 2015 - Present
Tokio Marine North America Services (TMNAS)   January 2014 - Present
Philadelphia Insurance Companies  September 2010 - December 2013
Philadelphia Insurance Companies  June 2009 - October 2010
Advanta  June 2000 - February 2009
Telespectrum   October 1998 - May 2000
Keane  November 1997 - October 1998

Skills
Web Applications, ASP.NET, C#, VB.NET, Software Development, OOP, T-SQL, Microsoft SQL Server, XML, Management, Business Process, JavaScript, PL/SQL, Team Leadership, Analytics, Software Documentation

Education
Vinnic'kij Nacional'nij Tehnicnij Universitet   1987 — 1992
BS, Medical Technology

Ken Boyer Ken Boyer Greater Philadelphia Area Details
Ken Boyer's Telespectrum Experience 2000 - 2002
Job VP Regional Storage Manager Americas at BlackRock
Industry Information Technology and Services
Experience
BlackRock  December 2010 - Present
Siemens Medical Solutions  March 2007 - December 2010
Siemens Medical Solution  March 2007 - December 2010
Indepedence Blue Cross   2004 - 2007
Independence Blue Cross  2003 - 2007
Berkley Technology Services  February 2002 - June 2004
2007 Independence Blue Cross   June 2001 - March 2004
Berkley Technology Services  2002 - 2004
Telespectrum Worldwide inc  December 2000 - February 2002
Telespectrum   2000 - 2002

Skills
HP-UX, Storage Area Networks, Brocade, SAN, Servers, Storage, NAS, Solaris, VMware, Disaster Recovery, Unix, Cisco, ITIL, Vendor Management, NetApp, Operating Systems, Netbackup, EMC Storage, Hardware, Infrastructure, Shell Scripting, Sun, Replication, Data Center, Enterprise Software, Databases, Technical Support

Education
Lincoln University   1985 — 1989

Lincoln University   1985 — 1989

Lincoln University   1985 — 1988

Great Valley

Rets Electronics

Christopher Ungarino Christopher Ungarino Greater Philadelphia Area Details
Christopher Ungarino's Telespectrum Experience January 1997 - January 1998
Job Chief Operating Officer at FACE2FACE SALES SOLUTIONS
Industry Outsourcing/Offshoring
Experience
FACE2FACE SALES SOLUTIONS   January 2010 - Present
TRG Customer Solutions  March 2005 - March 2010
Reese Teleservices  January 1998 - January 2005
United States Air Force  January 1979 - January 2000
Telespectrum   January 1997 - January 1998
ICT Group  January 1996 - January 1997
C-Tec Corp   January 1994 - January 1996
Grumman Space & Electronics   January 1983 - January 1993

Skills
Management, Outsourcing, Start-ups, Operations Management, Telecommunications, Call Centers, New Business Development, Mergers & Acquisitions, Sales, B2B, Marketing, Analysis

Education
Dowling College   1974 — 1982
BBA and MBA, ACCOUNTING AND FINANCE, 4.0 GPA

Dowling College
BBA N MBA, FINANCE

Dennis Matz Dennis Matz Greater Philadelphia Area Details
Dennis Matz's Telespectrum Experience February 2001 - May 2003
Job Sr. Network Engineer at Nutrisystem
Industry Consumer Goods
Experience
Nutrisystem  January 2008 - Present
Wilmington Finance  October 2006 - January 2008
TruMark Financial Credit Union  May 2005 - October 2006
Viking Electronic Services   May 2003 - May 2005
Telespectrum   February 2001 - May 2003

Education
Temple University   1998 — 2002
Computer Scienes

Tracy Guilford Tracy Guilford Charlotte, North Carolina Area Details
Tracy Guilford's Telespectrum Experience January 1996 - June 1999
Job Communications Consultant at Duke Energy
Industry Utilities
Experience
Duke Energy Corporation  June 2015 - Present
Ingersoll Rand  August 2010 - June 2015
Conclusive Marketing  June 1999 - August 2010
Telespectrum   January 1996 - June 1999
Central Piedmont Community College  August 1998 - May 1999

Skills
Customer Relations, Budgeting, Account Management, Integrated Marketing, Marketing Strategy, Direct Marketing, Advertising, Marketing Communications, Database Marketing, Lead Generation, Internal Communications, Direct Mail, Promotions, Brand Communication, Marketing, Budgets, CRM, Customer Service, Digital Marketing, Strategy, Sales, Management

Education
West Virginia University   1996 — 1998
Master of Arts, Corporate Communications

The University of Charleston   1993 — 1995
Bachelor of Science, Business Administration

Lancaster High School   1989 — 1992

D. Paul Breiten D. Paul Breiten Cumberland, Maryland Area Details
D. Paul Breiten's Telespectrum Experience July 1999 - April 2000
Job Program Manager II at State of Maryland
Industry Consumer Services
Experience
State of Maryland  November 2010 - Present
Stream Global Services  September 2009 - February 2010
NYS Office of Children and Family Services  July 2008 - December 2009
L3 Communications Microdyne Outsourcing Inc.   May 2007 - February 2008
The Ithaca Journal  May 2006 - May 2007
American Customer Care  December 2004 - March 2006
ICT Group  May 2001 - December 2004
Innovative Marketing Strategies  April 2000 - May 2001
Telespectrum   July 1999 - April 2000
Telespectrum   July 1997 - July 1999

Skills
CRM, Call Centers, Training, Management, Program Management, Outsourcing, Leadership, Strategy, Customer Satisfaction, Process Improvement, Business Development, Operations Management, Solution Selling, New Business Development, Analysis, Recruiting, Vendor Management, BPO, Talent Management, Sales, Customer Experience, Sales Operations, Telecommunications, Customer Retention, Forecasting, Customer Service, Team Leadership, Performance Management, Team Building, Business Analysis, Call Center, Marketing, Budgets, Selling, Marketing Strategy, Human Resources, Coaching, Team Management, Start-ups, E-commerce, Contract Negotiation, Management Consulting, Change Management, Workforce Management, Business Process..., Cross-functional Team..., Account Management, Leadership Development, Strategic Planning, Salesforce.com...

Education
Ithaca College   1992 — 1996
BA, Politics

Newark Valley HS   1989 — 1993
Regents

Lisa Self Lisa Self Charlotte, North Carolina Area Details
Lisa Self's Telespectrum Experience 1999 - 2002
Job Program Operations Manager
Industry Nonprofit Organization Management
Experience
E4E Relief   May 2015 - Present
GlobalCom Solutions, LLC   April 2005 - Present
Sam's Mart  2013 - 2015
GlobalCom Solutions   2005 - 2009
TPG TeleManagement  2003 - 2005
IMS  2002 - 2003
Telespectrum   1999 - 2002

Skills
Call Center, Telemarketing, Customer Experience, Workforce Management, Customer Retention, Contact Centers, Inbound Marketing, Customer Satisfaction, Vendor Management, BPO, Account Management, Outsourcing, CRM, Lead Generation, Call Centers, Call Center Development, Salesforce.com, Telecommunications, Customer Acquisition, Team Management

Education
Catawba College   1995 — 1999
Bachelor of Arts, Communication

Skip Pennella Skip Pennella Greater Philadelphia Area Details
Skip Pennella's Telespectrum Experience January 1997 - March 2001
Job Director External Affairs at Computer Aid, Inc.
Industry Information Technology and Services
Experience
The Grand Opera House  2007 - Present
Computer Aid, Inc.   2002 - Present
Computer Aid, Inc.   2002 - Present
Telespectrum   January 1997 - March 2001
Telespectrum   1997 - 2001
Telespectrum   1997 - 2001

Skills
Program Management, Business Analysis, Business Development, SDLC, Change Management, Management Consulting, Requirements Analysis, Human Resources, IT Strategy, Management, PMO, Business Intelligence, Leadership, Software Project..., Project Management, Business Process..., Team Building, Process Improvement, Strategic Planning, Vendor Management, PMP, Integration, Outsourcing, Project Planning, Strategy, Team Leadership, Budgets, CRM, Executive Management, Consulting, Start-ups, IT Management, Business Process, Product Management, Cross-functional Team..., Risk Management, SaaS, Business Strategy, Enterprise Software, Project Portfolio..., Strategic Partnerships, Cloud Computing, Governance, E-commerce, Information Technology, Entrepreneurship, Mergers & Acquisitions, Analysis, Community Development

Education
Fordham University - Graduate School of Business Administration   1970 — 1972
Master of Business Administration (MBA), Business Administration and Management, General

Ithaca College
Bachelor's degree, Business Administration and Management, General

Amber Hope Amber Hope Baltimore, Maryland Area Details
Amber Hope's Telespectrum Experience October 2001 - January 2003
Job Regional Account Manager at Pharmacy Healthcare Solutions an AmerisourceBergen Company
Industry Pharmaceuticals
Experience
Pharmacy Healthcare Solutions an AmerisourceBergen Company   May 2003 - Present
Telespectrum   October 2001 - January 2003
StaffMax   June 2000 - September 2001

Skills
Pharmaceutical Industry, Recruiting, Managed Care, Account Management, Management, Pharmacy Benefit..., Pharmacy, Pharmacists, Human Resources, Pharmaceutical Sales, Medication Therapy..., Pharmacy Automation, Diabetes, Process Improvement, Medicare Part D, Negotiation, Clinical Research, Clinical Trials, Healthcare

Education
Penn State University   1981 — 1985

Karen Morriss Karen Morriss Charlotte, North Carolina Area Details
Karen Morriss's Telespectrum Experience 1997 - 2002
Job Production/Scripting Supervisor at Global Contact Services
Industry Information Technology and Services
Experience
Global Contact Services  2002 - Present
Telespectrum   1997 - 2002

Skills
Call Center, Inbound Marketing, Outsourcing, Operations Management, Process Improvement, Telemarketing, Workforce Management, Customer Satisfaction, Customer Service, Troubleshooting, Call Centers, CRM, Customer Experience, Training, Contact Centers, Leadership, Telecommunications, Management, Sales, Team Leadership, Sales Management, Lead Generation, Customer Retention, Team Management, Project Management, Teamwork, Team Building, Coaching, Quality Assurance, Strategic Planning, Strategy, Microsoft SQL Server, Vendor Management, SQL, Linux, Windows, Call Center Development, Unix

Education
Rowan-Cabarrus Community College   1990 — 1993
Business/Computer Science

West Rowan High School

Gregory Lisek Gregory Lisek Baltimore, Maryland Area Details
Gregory Lisek's Telespectrum Experience 1994 - 1995
Job Helpdesk/Classroom Support SpecialistTechnician at Loyola University Maryland
Industry Information Technology and Services
Experience
Loyola College in Maryland  July 2007 - Present
System Source  February 1998 - July 2007
System Source  1998 - 2007
Telespectrum   1994 - 1995

Skills
Microsoft MCP, A+ Certified, Certified Novell..., Windows Server, System Administration, SharePoint, Microsoft Certified..., Troubleshooting, Virtualization, VMware, Disaster Recovery, Network Security, Active Directory

Education
Essex Community College

Loyola University

Delfina Castillo Delfina Castillo Toronto, Canada Area Details
Delfina Castillo's Telespectrum Experience September 2004 - July 2007
Job Team Lead at Davis + Henderson
Industry Consumer Services
Experience
Davis + Henderson  October 2008 - Present
Combined Insurance Company of America  July 2007 - July 2008
Telespectrum   September 2004 - July 2007

Education
Universidad del Mayab   2002 — 2004
uncompleted, Bussines

Phil McClatchy Phil McClatchy Greater Philadelphia Area Details
Phil McClatchy's Telespectrum Experience 1994 - 1998
Job Owner, PFM & Associates
Industry Management Consulting
Experience
PFM & Associates   Accountant / Financial AnalystNeuronyx, Inc2002 - 2008
Dimeling, Schreiber & Park   1999 - 2002
Acsys  1998 - 1999
Telespectrum   1994 - 1998
Centocor  1989 - 1993

Skills
Accounting, Accounts Receivable, Auditing, Budgets, Business Strategy, Due Diligence, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, GAAP, Internal Controls, Management, Management Consulting, Mergers, Process Improvement, SEC filings, Sarbanes-Oxley Act, Start-ups, Tax, Team Building

Education
Drexel University - LeBow College of Business   1974 — 1979
BS, Accounting

Eric Witman Eric Witman Whitman, Massachusetts Details
Eric Witman's Telespectrum Experience August 1999 - August 2000
Job Customer Service Management
Industry Consumer Electronics
Experience
LoJack Corporation  January 2012 - Present
Boston Financial Data Services  July 2004 - September 2011
Federated Investors  September 2000 - July 2004
Telespectrum   August 1999 - August 2000

Skills
Customer Service, Employee Management, Microsoft Office, Call Centers, Management, Business Analysis, Operations Management, Mutual Funds, Process Improvement, Vendor Management, Technical Support, Customer Satisfaction, Call Center, Financial Services, Time Management, Microsoft Excel

Education
Bridgewater State University   1994 — 1997
Mathematics

Bridgewater State College Liberal

Cathedral High School College
Diploma

Jay Shin Jay Shin Greater Philadelphia Area Details
Jay Shin's Telespectrum Experience September 1997 - June 1998
Job Vice President, IT Operations at New Horizons Computer Learning Centers
Industry Information Technology and Services
Experience
New Horizons Computer Learning Centers  September 2014 - Present
New Horizons Computer Learning Centers  October 2011 - August 2014
New Horizons Computer Learning Centers  January 2008 - October 2011
Right Management  September 2003 - December 2007
Alternative Resources Corporation  July 2000 - October 2001
Right Management  July 1998 - July 2000
Telespectrum   September 1997 - June 1998

Skills
Team Building, Project Management, Disaster Recovery, Vendor Management, Strategic Planning, Change Management, Program Management, Data Center, Cloud Computing, Team Leadership, Process Improvement, IT Service Management, IT Management, Management, Training, Strategy, Leadership, Cross-functional Team..., Microsoft Exchange, IT Operations, Networking, Start-ups, Technical Support, Information Technology, CRM

Education
Albright College   1992 — 1996
BA, History, Secondary Ed

Jerry Hinch Jerry Hinch Greater Boston Area Details
Jerry Hinch's Telespectrum Experience June 1994 - May 1996
Job Director, NA Marketing at InterSystems
Industry Computer Software
Experience
InterSystems  June 2001 - Present
eSupportNow  June 1999 - May 2001
Copyright Clearance Center  June 1996 - May 1999
Telespectrum   June 1994 - May 1996
Digital Equipment Corporation  June 1986 - May 1994
Lanier Worldwide  June 1981 - May 1986

Skills
Enterprise Software, SaaS, Lead Generation, Salesforce.com, Solution Selling, Business Development, Product Marketing, Cloud Computing, Product Management, Demand Generation, Business Intelligence, Partner Management, Business Strategy, Marketing, CRM, Strategic Partnerships, Go-to-market Strategy, Start-ups, Analytics, Professional Services, Business Alliances, Cloud computing, Lead generation, Start-up, Business development

Education
Boston College   1986 — 1990
SB, Business/Marketing

Dwayne Steely Dwayne Steely Lexington, Kentucky Area Details
Dwayne Steely's Telespectrum Experience July 1999 - March 2001
Job Federal Programs Manager
Industry Information Technology and Services
Experience
Xerox  January 2002 - Present
Telespectrum   July 1999 - March 2001
American Greetings  January 1993 - July 1999

Skills
Process Improvement, BPO, Business Analysis, Team Building, Outsourcing, Business Process..., Program Management, Operations Management, Vendor Management, System Administration, Management, Service Delivery, Business Intelligence, Requirements Analysis, IT Management, Integration, CRM, ITIL, Customer Service, Visio, Six Sigma, Call Centers, Project Management, Cross-functional Team..., Software Documentation, PMP, Software Project..., Change Management, IT Service Management, American History, Solution Selling

Education
Cumberland College   1988 — 1992
Bachelor's degree, Business Administration and Management, General

Corbin

Audrey Olsen Audrey Olsen Dallas/Fort Worth Area Details
Audrey Olsen's Telespectrum Experience 1997 - 2001
Job Client Services Associate Partner at FICO
Industry Financial Services
Experience
FICO  September 2014 - Present
FICO  September 2012 - September 2014
Adeptra  June 2005 - September 2012
Teleservices Direct  November 2004 - June 2005
ICT Group  September 2001 - November 2004
Telespectrum Worldwide, Inc.   1997 - 2001
Telespectrum   1997 - 2001

Skills
Operations Management, Requirements Gathering, Cisco Technologies, Management, Credit Cards, Strategy, Change Management, Strategic Planning, SaaS, New Business Development, Team Management, Lead Generation, CRM, Professional Services, Direct Sales, Business Analysis, Customer Service, Integration, Project Management, Analysis, Call Center, Vendor Management, Account Management, Process Improvement, Selling, Business Intelligence, Program Management, Customer Satisfaction, IT Management, Microsoft Office, Software Project..., VoIP, Cloud Computing, Software Development, Customer Experience, VMware, Performance Management, Relationship Management, Sales Management, Contract Negotiation, BPO, Service Delivery, Solution Selling, Outsourcing, Team Building, Telecommunications, Business Development, Sales, Telemarketing, Marketing

Education
State University of New York at Binghamton   1989 — 1993
Bachelor of Arts, Political Science / Politics, Philosophy and the Law

Nancy Billhimer Nancy Billhimer Greater Atlanta Area Details
Nancy Billhimer's Telespectrum Experience July 2005 - September 2007
Job Client Patient Account Representative at NCO Financial Systems
Industry Translation and Localization
Experience
NCO Financial Systems  CEOTwenty6 IncorporatedDecember 2003 - Present
NCO Customer Soultions   April 2008 - August 2008
Telespectrum   July 2005 - September 2007
West Corporation  August 2004 - February 2005

Education
American InterContinental University   2007 — 2009
Associates Degree in Business, Business

Andrew Micheletti Andrew Micheletti Greater San Diego Area Details
Andrew Micheletti's Telespectrum Experience 1997 - 2001
Job Executive Vice President and Chief Financial Officer at BofI Federal Bank
Industry Banking
Experience
BofI Federal Bank  April 2001 - Present
Telespectrum   1997 - 2001
LPL Financial  September 1990 - August 1997

Skills
Financial Analysis, Finance, Due Diligence, Investments, Financial Modeling, Banking, Portfolio Management, Asset Management, Valuation, Risk Management

Education
San Diego State University   1977 — 1980
Bachelor of Science (BS), Accounting

University of California, San Diego   1975 — 1977

Marla Smith-Pigford Marla Smith-Pigford Greater Philadelphia Area Details
Marla Smith-Pigford's Telespectrum Experience November 1998 - December 1999
Job Tax Technician, Mergers and Acquisitions Tax at KPMG
Industry Accounting
Experience
KPMG  December 2014 - Present
KPMG  July 2006 - November 2014
Consolidated Risk Services   August 2003 - June 2006
Consolidated Risk Services   May 2002 - August 2003
Reliance Standard  November 2000 - May 2002
Telespectrum   November 1998 - December 1999
Telespectrum   August 1997 - November 1998

Skills
Accounts Receivable, General Ledger, Financial Statements, Accounting, Invoicing, Financial Analysis, Account Reconciliation, Microsoft Excel, Payroll, Spreadsheets, Cash Management, Microsoft Office, Risk Management, Peachtree, Microsoft Dynamics GP, Payroll Processing, Compliance, PeopleSoft, Outlook, Great Plains Software, PowerPoint, EDGAR, Aging Reports, Project Management, Process Improvement, SAP, Budgeting, Leadership

Education
Peirce College   2010 — 2013
Continued Education, Business Law

The PJA School   1995 — 1997
Associate's, Accounting and Paralegal Studies, GPA: 3.7

Steve Frocchi Steve Frocchi Tampa/St. Petersburg, Florida Area Details
Steve Frocchi's Telespectrum Experience May 1999 - July 2002
Job Vice President of Marketing and Business Development at Miss America's Outstanding Teen
Industry Nonprofit Organization Management
Experience
Miss America's Outstanding Teen  October 2013 - Present
Miss South Carolina Scholarship Organization   October 2010 - October 2013
iQor  August 2007 - June 2011
TeleTech  July 2002 - January 2007
Telespectrum   May 1999 - July 2002
Six Flags  May 1993 - May 1999

Skills
Call Center, Operations Management, Organizational..., Performance Management, Team Building, Employee Relations, Talent Management, Call Centers, Outsourcing, Leadership Development, Human Resources, Leadership, Executive Management, Training, Recruiting, Change Management, Strategy, Coaching, Management

Education
University of Pennsylvania - The Wharton School   2001 — 2001
Executive MBA

Canisius College   1994 — 1996
MBA

Canisius College   1990 — 1994
BA, Psychology

Rachelle King Rachelle King Greater Philadelphia Area Details
Rachelle King's Telespectrum Experience 2000 - 2001
Job College Administrator
Industry Education Management
Experience
Community College of Philadelphia  August 2011 - Present
SofterWare, Inc.   May 2008 - August 2011
AAMCO Transmissions and Total Car Care  2002 - 2008
Telespectrum   2000 - 2001
Telespectrum   2000 - 2001

Skills
Leadership Development, Fundraising, Team Building, Strategic Planning, Career Counseling, Research, Social Media

Education
Capella University
Master's degree, Business Administration and Management, General

La Salle University
Bachelor of Science, Business Administration and Management, General

Kenneth Sutherland Kenneth Sutherland Phoenix, Arizona Area Details
Kenneth Sutherland's Telespectrum Experience 2000 - 2001
Job Controller at Barron Lighting Group, Inc.
Industry Accounting
Experience
Barron Lighting Group, Inc.   2013 - Present
RR Donnelley  2010 - 2013
KB Home  2004 - 2009
High-Tech Institute  2001 - 2004
Telespectrum   2000 - 2001
Arthur Andersen LLP  1987 - 2000

Skills
Financial Reporting, Internal Controls, Accounting, Auditing, GAAP, Financial Analysis, SEC filings, Financial Statements, US GAAP, Finance, Budgets, Accounts Payable, Analysis, Process Improvement, Accounts Receivable, CPA, Payroll, Cash Flow Forecasting, Leadership, Management, SEC Filings, Sarbanes-Oxley Act

Education
Northern Illinois University - College of Business   1984 — 1987
Bachelor of Science, Accounting

Marcy Thompson Marcy Thompson Steubenville, Ohio Area Details
Marcy Thompson's Telespectrum Experience 2000 - 2003
Job Human Resources and Client Service Professional
Industry Human Resources
Experience
Valie Market   2011 - 2014
Graphic Packaging International  2005 - 2009
Graphic Packaging International  2003 - 2005
Telespectrum   2000 - 2003
ResCare  1998 - 2000

Skills
Human Resources, Human Resources..., Talent Acquisition, Recruiting, HR Policies, HR Policy Formulation, Onboarding, New Hire Processes, Employee Training, Professional..., Data Analysis, Reporting, Employee Relations, Mentoring, Workers Compensation, Compensation & Benefits, Microsoft Office, 360 Feedback, Team Multifactor..., HRIS, HMIs

Education
Ohio University
Bachelor of Science, Health Service Administration

Kristin Embury Kristin Embury San Francisco Bay Area Details
Kristin Embury's Telespectrum Experience 1989 - 1995
Job Director, Customer Service at Netflix
Industry Outsourcing/Offshoring
Experience
Netflix  April 2014 - Present
Stream Global Services  March 1999 - April 2014
TeleTech  1997 - 1999
KAO Infosystems  1995 - 1997
Telespectrum   1989 - 1995

Skills
Customer Acquisition..., Global Business..., Key Account..., Global Strategy..., Call Centers, Outsourcing, Customer Experience, New Business Development, Strategy, Business Development, Account Management, CRM, Contract Negotiation, Process Improvement, Contact Centers, Customer Satisfaction, Call Center, Leadership, Team Management, Inbound Marketing, BPO, Sales Management, Management, Change Management, Operations Management, Service Delivery, Strategic Partnerships, Vendor Management, P&L Management, Enterprise Software, Performance Management, Salesforce.com, Team Leadership, Cloud Computing, Workforce Management, Customer Service, Telecommunications, Lead Generation, Sales Operations, SaaS, Sales, Team Building, Sla, Business Strategy, Sales Process, Strategic Planning, Cross-functional Team...

Education
University of California, Los Angeles   1981 — 1985
Bachelor's degree, English

Valentina Sanchez Valentina Sanchez Toronto, Canada Area Details
Valentina Sanchez's Telespectrum Experience October 2007 - November 2008
Job Experienced Meeting and Corporate Planner. Handson experience as Travel Counsellor and creative incentive travel.
Industry Hospitality
Experience
American Express  March 2012 - Present
AIMIA (formerly known as Carlson Marketing)   January 2011 - February 2012
Quality Hotel & Suites Convention Centre   September 2010 - March 2011
KPMG  March 2010 - May 2010
George Brown College  January 2009 - May 2010
Telespectrum   October 2007 - November 2008
DHL Express  June 2002 - July 2007

Skills
Corporate Events, Event Planning, Sabre, Incentive Travel, Event Management, Spanish, Microsoft Office, PowerPoint, Hospitality, Microsoft Excel, Hotels, Customer Service, Outlook, Tourism, Team Leadership, Microsoft Word, Data Analysis, Management, Team Building, Teamwork, Food & Beverage, Marketing

Education
George Brown College   2009 — 2010
Special Events Planning & Destination Tourism Diploma, Hospitality Industry

Universidad Metropolitana (VE)   1990 — 1998
Bachelor Degree: Business Administration and Management, Business Administration

Raymond Lowers Raymond Lowers Bloomington/Normal, Illinois Area Details
Raymond Lowers's Telespectrum Experience November 2002 - January 2004
Job Business Analyst/Consultant TEKsystems
Industry Management Consulting
Experience
TEKsystems  2012 - Present
VXI Global Solutions, Inc  January 2011 - September 2012
Epixtar  August 2006 - August 2010
Epixtar  March 2005 - August 2006
SITEL CORPORATION  January 2004 - March 2005
Telespectrum   November 2002 - January 2004

Skills
Call Center, BPO, Inbound Marketing, Workforce Management, Outsourcing, Telemarketing, Customer Satisfaction, Customer Experience, Operations Management, Vendor Management, Process Improvement, Call Center Development, Performance Management, Contact Centers, Team Management, Customer Service, Lead Generation, Customer Retention, CRM, Account Management, Call Centers, Leadership, Management, Strategy, Training, Sales Operations, Program Management, Forecasting, Human Resources, Analysis, Employee Training, Sales

Education
Marshall University   1995 — 1999
Bachelor of Arts

Lila Pontes Lila Pontes Toronto, Canada Area Details
Lila Pontes's Telespectrum Experience 1995 - May 1998
Job IT Manager at Simpro Solutions Canada
Industry Information Technology and Services
Experience
Simpro Solutions Canada   January 2008 - Present
Telespectrum   1995 - May 1998

Skills
Business Analysis, Troubleshooting, Team Leadership, Photocopier, Call Centers, Management, Change Management, Team Building, Business Strategy, Telecommunications, Customer Service, Project Management, Operations Management, Strategic Planning, CRM, IT Management, Leadership, Vendor Management, Process Improvement

Education
DYNARGIE - Lisbon, Portugal   2008 — 2014
Emotional Intelligence – how to properly handle emotions, – how to properly handle emotions, Emotional Intelligence Certificate

APLOG - Lisbon, Portugal   2003 — 2003
Logistics Management - Certificate, •Inventory Control •Products Control •Logistics Control – Warehouse / Supply chain, Logistics Management - Certificate

DYNARGIE - Lisbon, Portugal   2002 — 2002
Ascendant communication, – How to act and communicate efficiently within the company., Ascendant communication Certificate

DYNARGIE - Lisbon, Portugal   2002 — 2002
Team Management, – how to manage and communicate efficiently with all reports, setting and controlling company and de, Team Management certificate

CEGOC - Lisbon, Portugal   2000 — 2000
Time Management, Time Management, Certificate

EUROCIBER - Lisbon, Portugal   1998 — 1998
Business Objects - Driller

Toronto School of Business   1990 — 1992
Computer Programming and Business Analysis, Information Technology

Universidade de Coimbra   1979 — 1981
Faculty of Law, Criminal Law, 2

University of Cambridge-Local Examinations Syndicate   1977 — 1980
First Certificate in English, English Language and Literature, General

Eva Sanderson Eva Sanderson Albuquerque, New Mexico Details
Eva Sanderson's Telespectrum Experience 2000 - 2002
Job Loan Servicing Specialist II at Wells Fargo Temporary Contract
Industry Accounting
Experience
Wells Fargo  June 2015 - Present
Lone Star College  July 2014 - May 2015
Collateral Risk Solutions  October 2009 - July 2014
Bank of America  2005 - 2009
U.S. Bank   2005 - 2006
Green Tree Servicing  2002 - 2005
Phone Ware Inc.  2002 - 2002
Telespectrum   2000 - 2002
Arriba Mortgage   1997 - 2000

Skills
Bilingual, Microsoft Excel, Microsoft Word, Adobe Acrobat, 10 Key, Outlook, Lotus Notes, QuickBooks, Peachtree, Data Entry, Vendor Management, Loans, Accounts Payable, Mortgage Lending, Credit, Invoicing, Software Documentation, Customer Satisfaction, Finance, Loss Mitigation, Due Diligence, Appraisals, Customer Service, Training, Real Estate, Loan Servicing, Analysis, Foreclosures, Financial Analysis, FHA, Sales, Underwriting, Residential Mortgages, Management, Negotiation, Team Building, Mortgage Banking, Loan Origination, Residential Homes, Human Resources, Mortgage Underwriting, Leadership, Relocation, Valuation, Asset Management, Budgets, Banking, Refinance, Portfolio Management, Funding

Education
Everest University-Tampa   2008 — 2010
Associate's degree, Accounting and Business/Management, 3.50

University of Phoenix   2003 — 2003
Accounting and Business/Management

New Mexico State University   1993 — 1995
Accounting and Business/Management

Tessa (Hill) Tweed Tessa (Hill) Tweed Asheville, North Carolina Area Details
Tessa (Hill) Tweed's Telespectrum Experience 1999 - June 2005
Job Optical Manager at Scott McDonald OD PA
Industry Medical Practice
Experience
Scott McDonald OD PA   September 2012 - Present
Avon  May 2010 - Present
Scott McDonald OD   May 2006 - September 2012
Dr. Williams / Walmart Vision Center   January 2005 - May 2006
Telespectrum   1999 - June 2005
Somar / Telespectrum   1995 - 1998

Skills
Data Entry, Office Management, Microsoft Word, Microsoft Office, PowerPoint, Administrative..., Microsoft Excel, Outlook, Research, Medical Terminology, Quality Control, Customer Satisfaction, Sales, Computer Repair, Eyewear, Optometry, Medical Billing, Manage Client..., Patient Support, Team Leadership, Call Centers

Education
Rowan-Cabarrus Community College
Computer Programming & Medical Office

Sue Ann Scheffer Sue Ann Scheffer Binghamton, New York Details
Sue Ann Scheffer's Telespectrum Experience June 1997 - May 1999
Job Program Director, The STAR Project/Urban STAR
Industry Individual & Family Services
Experience
The STAR Grp, Inc./BC Urban League   May 2012 - Present
The STAR Grp, Inc.   July 2008 - March 2012
AIG  May 1999 - June 2007
Telespectrum   June 1997 - May 1999

Skills
Mentoring, Training, Public Speaking

Education
Sullivan County Community College   1972 — 1975
63 credits, Mental Health Assisting

Lucia Lacorte Lucia Lacorte Toronto, Canada Area Details
Lucia Lacorte's Telespectrum Experience 2000 - 2002
Job IT Specialist
Industry Information Technology and Services
Experience
Netfirms Inc   March 2008 - Present
Netfirms Inc   July 2005 - Present
Hostopia.com   July 2005 - Present
Netfirms  2005 - Present
Aecon Construction Group   July 2011 - January 2013
Netfirms.com   September 2003 - June 2005
Hostopia.com   September 2002 - September 2003
Rogers Internet and Cable Projects   March 2002 - July 2002
Webhelp.com   March 2000 - July 2002
Telespectrum   2000 - 2002

Skills
Technical Support, Web Hosting, IT Analyst/AS400 eCMS...

Education
DeVry Institute of Technology   1997 — 2000
Computer Information Systems

DecTech
Certificate, ITIL version 3

DeVry Institute of Technology
DIPLOMA, Computer Information Systems

Santa Isabel College
BACHELOR OF SCIENCE, Accounting

Pamula Poteet Pamula Poteet Norfolk, Virginia Area Details
Pamula Poteet's Telespectrum Experience August 1998 - June 2002
Job Sales Representative at JBW Marketing and Sales
Industry Retail
Experience
JBW Marketing and Sales   April 2012 - Present
Telespectrum   August 1998 - June 2002
J.C. Penney Co.   August 1994 - April 1998

Skills
Strategic Planning, Training, Organizational..., Customer Service, Recruiting, Sales, Outlook, New Business Development, Marketing Strategy, Team Building, Apparel, Leadership, Event Planning, Social Media, Budgets, Inventory Management

Education
Marshall University
B.B.A., Business

Aric Toboleski Aric Toboleski Scranton, Pennsylvania Area Details
Aric Toboleski's Telespectrum Experience 2000 - 2002
Job Social Media & Reputation Specialist at Optimize Social Media Inc.
Industry Online Media
Experience
Optimize Social Media Inc.  June 2015 - Present
Net Driven  October 2012 - June 2015
50 Below Sales & Marketing  September 2002 - September 2012
Scott Didrikson Construction   2008 - 2010
TeleSpectrum   2000 - 2002

Skills
Sales Operations, Website Development, Mentoring, Business Planning, Online Marketing, Trade Shows, Sales Management, Customer Relations, Account Management, Business Management, Promotions, SEO, Team Leadership, Word, Public Speaking, Web Analytics, Customer Retention, Online Advertising, Customer Service, Microsoft Word, Competitive Analysis, Time Management, Social Media, B2B, Marketing, Management, Social Networking, Advertising, Product Marketing, Sales Process, Pricing, Direct Sales, New Business Development, Sales Presentations, Marketing Management, Customer Satisfaction, Sales, Marketing Strategy, Selling, Business Development, Leadership, Strategy, Coaching, Training, Salesforce.com, Lead Generation, Email Marketing, Market Planning, Social Media Marketing, CRM

Education
The College of St. Scholastica   2013 — 2015
Bachelor's degree, Business Administration, Management and Operations

Lake Superior College   2001 — 2004
AA, Business Management

Phillip Board Phillip Board Airway Heights, Washington Details
Phillip Board's Telespectrum Experience February 2005 - December 2006
Job
Industry Computer Hardware
Experience
Currently Unemployed  April 2012 - Present
West Corporation  October 2011 - April 2012
Brewer and Co.   July 2009 - April 2010
E and M Products   January 2007 - July 2009
Telespectrum   February 2005 - December 2006

Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Computer Hardware, Adobe Acrobat, Computer Repair, Computers, Fire Protection, Customer Service

Education
Ben Franklin Career Center   2006 — 2007
Certificate of Completion, CISCO Computer Networking

Cabrillo High School   1998 — 2002
HS Diploma, General Studies

Abdur Shamsiddeen Abdur Shamsiddeen Phoenix, Arizona Area Details
Abdur Shamsiddeen's Telespectrum Experience March 2002 - August 2004
Job Aerospace
Industry Aviation & Aerospace
Experience
Honeywell  October 2011 - July 2012
Honeywell Aerospace  December 2006 - October 2011
Honeywell Aerospace  September 2005 - December 2006
Manpower Professional  August 2004 - September 2005
Telespectrum   March 2002 - August 2004
CDI  January 1999 - February 2002

Skills
Microsoft office suite, SAP 4.7, SAP R/3, Business Objects, PeopleSoft, Oracle Applications, Siebel, Certified Green Belt, Salesforce.com, AS400 system, Testing, Project Management, Analysis, CRM, ERP, Leadership, Microsoft Office, SAP, SAP BPC, Six Sigma, Training

Education
DeVry University Phoenix
Still attending, Computer and Information Sciences and Support Services

Sawyer Aviation
Pilots License, Aeronautics/Aviation/Aerospace Science and Technology, General

South Mountain High School
Diploma, General Studies

Audrey Murphy Audrey Murphy Pineville, North Carolina Details
Audrey Murphy's Telespectrum Experience 1999 - 2001
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys  2004 - 2014
Sitel  2002 - 2004
Sitel  2001 - 2002
Telespectrum   1999 - 2001

Skills
Manage both local and..., Support multiple..., Design Quality...

Education
Strayer University
Master of Business Administration (MBA), Human Resources Management and Services, Summa Cum Laude

University of Guam
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

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