TeleSpectrum Worldwide, Inc

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TeleSpectrum Worldwide, Inc Employees

Employee
Years
Job
Industry
Shelley Elkins Shelley Elkins Greater Los Angeles Area Details
Shelley Elkins's TeleSpectrum Worldwide, Inc Experience September 1998 - April 2001
Job Director, Member Services at Dollar Shave Club
Industry Consumer Services
Experience
Dollar Shave Club  October 2014 - Present
Guthy-Renker  January 2013 - October 2014
Guthy-Renker  April 2010 - January 2013
Nestlé Waters North America  June 2005 - April 2010
Estee Lauder Group of Companies  April 2001 - June 2005
TeleSpectrum Worldwide, Inc   September 1998 - April 2001

Skills
Strategic Planning, Customer Service, Team Leadership, Metrics, Key Performance..., Consumer Insight, Customer Satisfaction, Voice of the Customer, Recalls, Crisis Management, Call Center, Call Centers, Team Management, Training, Strategy, Customer Experience, Outsourcing, Team Building, Quality Assurance, Coaching, Analysis, CRM, Continuous Improvement, Cross-functional Team..., Operations Management, Budgets, Project Management, Sales, Business Process, Business Strategy, Management, Customer Retention

Education
Fairfield High School   1983 — 1987

New York University

University of Cincinnati
Marketing

Gina Jarvis Gina Jarvis Baltimore, Maryland Area Details
Gina Jarvis's TeleSpectrum Worldwide, Inc Experience January 1995 - January 2000
Job Assistant Manager 1 at Jimmy John's
Industry Restaurants
Experience
Jimmy John's  March 2013 - Present
Cheshire Crab   May 2012 - Present
2005 - 2008  September 2010 - Present
La Fontaine Bleue  January 2009 - Present
La Fontaine Bleue  September 2010 - March 2012
Gibson Island Club   April 2005 - 2009
Chartwell Golf & Country Club  May 2004 - January 2007
2003 - 2005  January 2000 - January 2003
TeleSpectrum Worldwide, Inc   January 1995 - January 2000

Skills
Sales Management, Call Center Development, Restaurant Management, Wine Tasting

Education
Anne Arundel Community College   1988 — 1992
Computer Science

Bartending Academy of Maryland

Anne Arundel Community College

Gambol Bosmans Gambol Bosmans Washington D.C. Metro Area Details
Gambol Bosmans's TeleSpectrum Worldwide, Inc Experience October 1996 - October 1997
Job Sr. Recruiting Consultant
Industry Information Technology and Services
Experience
Raytheon Technical Services Company  July 2011 - June 2013
Booz Allen Hamilton  June 2010 - April 2011
Beeline, RPO   December 2008 - May 2010
Beeline  December 2008 - November 2009
Pinpoint IT Services  September 2007 - June 2008
Keane Federal Systems  July 1998 - October 2001
Daou-Sentient   October 1997 - July 1998
Telespectrum Worldwide, Inc   October 1996 - October 1997
Sparks Personel Services   January 1992 - October 1996

Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Human Resources, Sourcing, Interviews, Training, Program Management, DoD, Leadership, Personnel Management, Management, Benefits Negotiation, Temporary Placement, Business Development, Hiring, College Recruiting, Cyber, Security, Internet Recruiting, Onboarding, Job Fairs, Consulting, Technical Recruiting, OFCCP, Talent Management, Workforce Planning, Information Technology

Education
St. Mary's College of Maryland   1988 — 1991
Bachelor's Degree

St. Mary's College of Maryland
B.A. Psychology

Christy Deerfield Christy Deerfield Charlotte, North Carolina Area Details
Christy Deerfield's TeleSpectrum Worldwide, Inc Experience June 1995 - June 2002
Job Agency Support Manager at Allstate
Industry Marketing and Advertising
Experience
Allstate  November 2010 - Present
Epixtar  June 2008 - August 2010
Epixtar  June 2004 - June 2008
Sitel  June 2002 - June 2004
Telespectrum Worldwide, Inc.   June 1995 - June 2002

Skills
Customer Retention, Customer Experience, Call Center, Customer Service, Lead Generation, Vendor Management, Sales, Telecommunications, Account Management, Management, Telemarketing, Solution Selling, Team Building, Sales Management, Customer Satisfaction, Leadership, Operations Management, BPO, Process Improvement, Workforce Management, Contact Centers, Team Leadership, CRM, Training, Call Centers, Outsourcing

Education
Marshall University   1992 — 1994
BBA, Management

Matthew Shreve Matthew Shreve Goose Creek, South Carolina Details
Matthew Shreve's TeleSpectrum Worldwide, Inc Experience April 2000 - January 2002
Job ESOC Watchstander at KSH Technology Solutions
Industry Information Technology and Services
Experience
KSH Solutions, Inc.   August 2009 - Present
WareOnEarth Communications, Inc.   March 2009 - August 2009
HP Enterprise Security Services  2003 - 2007
Telespectrum Worldwide, Inc.   April 2000 - January 2002
Telespectrum Worldwide Inc.  December 1998 - April 2000

Skills
Windows Server, Network Administration, Analysis, Project Management, Microsoft Office, Cisco IOS, Office 2010, Software Development, Server Administration, Visual Basic, Mac OS, Final Cut Studio, Logic Pro, HTML, JavaScript, Network Monitoring Tools, Professional Audio, Music Production, VBA, Microsoft Excel, Security, Cisco Technologies, Call Centers, User Interface Design, Microsoft..., Microsoft Server Support, Nortel Meridian, Customer Service, Video Production, Software Distribution, Remedy AR System, Soundtrack Pro, Final Cut Pro, Motion 5 Graphics, GIMP, Canon DSLR Cameras, System Administration, Servers, Network Security

Education
California State University-Fresno   1991 — 1993
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Grossmont College   1986 — 1991
Associate's degree, General Studies

Niki Watson, M.S.M.L. Niki Watson, M.S.M.L. Charlotte, North Carolina Area Details
Niki Watson, M.S.M.L.'s TeleSpectrum Worldwide, Inc Experience May 1995 - April 2001
Job AVP HR Advisor II at Bank of America
Industry Human Resources
Experience
Bank of America  November 2014 - Present
It Works Global  May 2013 - Present
Mauser  October 2013 - November 2014
TITAN GS  April 2012 - January 2013
The Matthew Poore Leadership Group, Inc.   March 2008 - April 2012
Dan the Man Concrete   May 2008 - September 2010
Billy Graham Evangelistic Association  February 2004 - March 2007
Shaw Environmental  October 2003 - January 2004
Coca-Cola Bottling Co. Consolidated  August 2001 - September 2003
TeleSpectrum Worldwide, Inc   May 1995 - April 2001

Skills
Employee Relations, Training, Benefits Administration, Human Resources, Leadership, Recruiting, New Hire Orientations, Leadership Development, Organizational..., Performance Management, Coaching, Team Building, JDE, JD Edwards, Employee Benefits, Employee Training, Management, Talent Acquisition, Succession Planning, Talent Management, Process Improvement, Onboarding, Customer Service, Team Leadership, FMLA, Public Speaking, Employee Engagement, Change Management, Hiring, HRIS, Personnel Management, Payroll, Interviews

Education
Montreat College   2010 — 2012
MSML, Management and Leadership, 4.0

Methodist University   1992 — 1996
BS, Business Administration

Western New England College   1991 — 1992
Bachelor of Science (BS), Accounting

Murdock High School   1989 — 1991
General Diploma

Elizabeth Townsley, FPC Elizabeth Townsley, FPC Owings Mills, Maryland Details
Elizabeth Townsley, FPC's TeleSpectrum Worldwide, Inc Experience November 1997 - June 2000
Job Member Enrollment Supervisor at CareFirst BlueCross BlueShield
Industry Consumer Services
Experience
CareFirst BlueCross BlueShield  November 2014 - Present
CareFirst BlueCross BlueShield  January 2013 - October 2014
ADP  September 2007 - September 2012
IKEA Direct  June 2000 - September 2007
Telespectrum Worldwide Inc  November 1997 - June 2000
Receivables Consultants Inc   August 1994 - November 1996
MCI  March 1993 - August 1994

Skills
Talent Managment, HRIS, Onboarding, Job Coaching, Organizational..., Team Building, Team Management, Cross-functional Team..., Team-oriented, Time Management, Talent Management, Employee Benefits, Call Centers, Leadership, Recruiting

Education
Towson University

Mikael Erminger Mikael Erminger Phoenix, Arizona Area Details
Mikael Erminger's TeleSpectrum Worldwide, Inc Experience January 2003 - June 2004
Job
Industry Information Technology and Services
Experience
Milestone Technologies eBay & PayPal Data Centers   February 2015 - Present
GlobalTranz  June 2014 - December 2014
Infocrossing  March 2014 - June 2014
GoDaddy.com  April 2013 - December 2013
GoDaddy.com  April 2009 - March 2013
GoDaddy.com  July 2006 - April 2009
GoDaddy.com  August 2005 - July 2006
GoDaddy.com  January 2005 - August 2005
TeleSpectrum Worldwide, Inc.   January 2003 - June 2004
TeleSpectrum Worldwide, Inc.   January 2002 - January 2003

Skills
Active Directory, VMware, Data Center, Disaster Recovery, Windows Server, Virtualization, Troubleshooting, Networking, Cloud Computing, Windows, Process Improvement, IT Operations, Visio, Cisco Technologies, Servers

Education
Grand Canyon University   2008 — 2014
Working toward Masters of Business Administration with Emphasis in Management of Information Systems

University of Phoenix   2001 — 2003
Bachelor of Science, Information Technology

Sullivan University   1999 — 2000
Certification, Microsoft Networking Professional

Eastern Kentucky University   1994 — 1997
Bachelor of Science, Construction Technology

Union College (KY)   1991 — 1994
Liberal Arts

Amanda Sutherland Amanda Sutherland Toronto, Canada Area Details
Amanda Sutherland's TeleSpectrum Worldwide, Inc Experience September 2000 - April 2005
Job Administrative Assistant PPP at Carillion Canada Inc.
Industry Construction
Experience
Carillion Canada Inc.  April 2012 - Present
Carillion Canada inc  March 2011 - April 2012
ES Computer Training   March 2009 - August 2009
Private Home  August 2008 - December 2008
Campaign Office   September 2008 - October 2008
Lethbridge, AB   January 2008 - August 2008
Lethbridge, AB   July 2007 - December 2007
Camp Sagatawa   June 2006 - August 2006
Telespectrum Worldwide Inc  September 2000 - April 2005
Sunset Ford Lincoln   June 2004 - August 2004

Skills
Microsoft Office, Event Management, Administrative Support, Merchandising, Scheduling, Administrative..., Construction, Sales, Customer Service, Process Scheduler, Marketing, Sales Management, Program Management, Contract Management, Project Planning, Budgets, Administrative..., Construction Management, Contract Negotiation, Project Management, Training

Education
Seneca College of Applied Arts and Technology   2009 — 2010
Diploma, Office Administration

Briercrest College   2003 — 2006
Bachelor of Arts, Music

Baptist Leadership Education Centre   2000 — 2001
Leadership Development Diploma, Leadership

Shelly Theriault Shelly Theriault Charlotte, North Carolina Area Details
Shelly Theriault's TeleSpectrum Worldwide, Inc Experience 1996 - 1999
Job Communications Officer at UNC Charlotte, Facilities Management
Industry Public Relations and Communications
Experience
UNC Charlotte, Facilities Management Dept.   September 2012 - Present
UNC Charlotte J. Murrey Atkins Library   October 2008 - September 2012
Merchandising Corporation of America (now Driveline)   1999 - 2003
Telespectrum Worldwide, Inc.   1996 - 1999

Education
University of North Carolina at Chapel Hill   1988 — 1993
B.A., Communications

Jeffrey Crandall Jeffrey Crandall Endicott, New York Details
Jeffrey Crandall's TeleSpectrum Worldwide, Inc Experience May 1999 - March 2002
Job General Manager at Zippy Network
Industry Telecommunications
Experience
Zippy Network   Sales ManagerCleaner's SupplyOctober 2011 - December 2012
Synergy Solutions Inc  November 2004 - September 2011
Synergy Solutions, Inc. - Scottsdale, AZ   April 2002 - September 2011
Synergy Solutions Inc  May 2002 - November 2004
Synergy Solutions Inc  April 2002 - May 2002
Telespectrum Worldwide Inc  May 1999 - March 2002

Skills
Customer Service, Call Center, Recruiting, Management, Call Centers, Training, Telecommunications, Customer Experience, Employee Training, Leadership Development, Coaching, Customer Satisfaction, Account Management, Team Building, Vendor Management, Sales, Workforce Management, Operations Management, Process Improvement, Customer Retention, Project Management, Leadership

Education
Broome Community College
Liberal Arts

Valley Heights Christian Academy
High School Diploma

Andrew Bream Andrew Bream Fairfax, Virginia Details
Andrew Bream's TeleSpectrum Worldwide, Inc Experience January 1997 - March 2001
Job Sr Director, IT L3 Communications
Industry Defense & Space
Experience
L-3 Communications  April 2012 - Present
General Dynamics Information Technology  January 2004 - March 2012
Adecco  July 2002 - January 2004
Cambridge Research Associates, Inc.   April 2001 - June 2002
Telespectrum Worldwide, Inc.   January 1997 - March 2001
Kemper National Services, Inc.   October 1992 - December 1996

Skills
Enterprise Architecture, Project Management, Data Warehousing, Contract Negotiation, Strategic Technology..., Service Level Management, Process Design, IT Operations Management, System Architecture, ITIL, CMMI, IT Service Management, IT Strategy, Configuration Management, PMP, Requirements Analysis, IT Management, Incident Management, Program Management, Integration, Business Intelligence, Software Development, Business Analysis, SDLC, Change Management, Disaster Recovery, ERP, Governance, ISO 20000, IT Operations, Management, PMO, Project Portfolio..., Quality Assurance

Education
University of Virginia   2010 — 2011
MS, Management of IT

University of Florida   1987 — 1991
BSE, Engineering

Kevin P. Garrity Kevin P. Garrity Buffalo/Niagara, New York Area Details
Kevin P. Garrity's TeleSpectrum Worldwide, Inc Experience May 2002 - February 2003
Job Experienced education administrator, manager, and business development representative
Industry Education Management
Experience
Erie County Department of Senior Services  2010 - Present
Research Foundation of SUNY, Buffalo State College   June 2008 - September 2009
Research Foundation of SUNY, Buffalo State College   January 2006 - June 2008
Appraisal.com  February 2003 - August 2004
Telespectrum Worldwide, Inc.   May 2002 - February 2003
Infinity Insurance  April 1997 - January 2002
Service Merchandise  October 1995 - January 1997
SUNY Brockport  August 1992 - August 1995

Education
State University of New York College at Buffalo   1990 — 1992
M.S., Student Personnel Administration

State University of New York College at Fredonia   1984 — 1989
B.S., Business Administration

Laura Von Hatten Laura Von Hatten Phoenix, Arizona Area Details
Laura Von Hatten's TeleSpectrum Worldwide, Inc Experience 1996 - 2000
Job Director, Human Resources at SWCA
Industry Environmental Services
Experience
SWCA Environmental Consultants  January 2010 - Present
Telesoft Corp  May 2000 - November 2010
TeleSpectrum Worldwide, Inc.   1996 - 2000

Skills
Organizational..., Employee Relations, Human Resources, Management, Employee Benefits, Wellness Programs, Affirmative Action Plans, Compliance, Program Management, Employee Wellness, Leadership, Affirmative Action, Leadership Development, Personnel Management, New Hire Orientations, Onboarding, HRIS, Talent Acquisition, Applicant Tracking..., HR Policies

Education
Phoenix College
Business and pre law

Gayle Lash Gayle Lash San Francisco Bay Area Details
Gayle Lash's TeleSpectrum Worldwide, Inc Experience June 1996 - July 1998
Job Internet Marketing & Customer Experience Consultant
Industry Management Consulting
Experience
Lash Internet Marketing   2008 - Present
WSI Internet Consulting  2008 - 2010
E-LOAN, Inc.   February 2003 - January 2008
County of Marin, California   2002 - 2003
US Communications Corp.   2000 - 2002
COPC  August 1998 - April 2000
TeleSpectrum Worldwide, Inc.   June 1996 - July 1998
MCI  March 1988 - June 1996
Information Insight   October 1985 - March 1988
AT&T  December 1975 - October 1985

Skills
Internet Marketing, Customer Experience..., Executive Consultant, Customer Retention, Customer Loyalty, Customer Service, Customer Satisfaction, Project Coordination, Online Reputation..., Social Media Consulting, Social Media Marketing, Google Analytics, Content Managed Websites, SEO copywriting, Call Center Development, Call Center..., Brand Loyalty, Web Marketing, Project Management, Social Media Advertising, Social Media Measurement, Development & delivery..., Public Speaking, PPC, Business Process..., Management, Customer Experience, Web Analytics, Small Business, Marketing, Training, Start-ups, Leadership, Analytics, SEO, Strategy, Blogging, Email Marketing

Education
Massachusetts Institute of Technology

University of Toledo

Robert Katz Robert Katz Greater Atlanta Area Details
Robert Katz's TeleSpectrum Worldwide, Inc Experience February 1997 - December 1997
Job Business Systems Analyst at Fullscope
Industry Computer Software
Experience
Fullscope  October 2013 - Present
Tribridge  January 2013 - July 2013
Tribridge  August 2011 - January 2013
BCG Systems   October 2009 - August 2011
SSi Consulting  November 2008 - October 2009
OmniVue Business Solutions  May 2007 - November 2008
RSM McGladrey Inc  September 2003 - April 2007
RSM McGladrey Inc  November 1999 - August 2003
The Zeal Group  December 1997 - November 1999
TeleSpectrum Worldwide Inc  February 1997 - December 1997

Skills
Great Plains Software, Great Plains, Business Process, Financial Reporting, Process Engineering, Dynamics, Microsoft Dynamics, SQL Server, Crystal Reports, Accounts Payable, Accounts Receivable, Inventory Management, Budgeting, Accounting, Microsoft SQL Server, SSRS, CRM, Financials, Integration, Axapta, Analysis, Microsoft CRM, Microsoft Dynamics GP, Microsoft Dynamics AX

Education
Southern Illinois University, Carbondale   1986 — 1988
BS, Accounting

Southern Illinois University, Carbondale   1986 — 1988
Bachelor's Degree, Accounting

Karen Schneyer Karen Schneyer Great Barrington, Massachusetts Details
Karen Schneyer's TeleSpectrum Worldwide, Inc Experience October 1998 - November 1999
Job Pharmacy Technician at Big Y and Food Allergy Educator
Industry Professional Training & Coaching
Experience
Big Y  October 2011 - Present
Berkshire Food Allergy Consulting Services   September 2005 - Present
Terry A La Berry and Friends   June 2009 - September 2010
Kripalu Center  August 2001 - December 2002
Telespectrum Worldwide, Inc   October 1998 - November 1999
K*B Toys  August 1996 - August 1998
Jay B. Kain Physical Therapy   November 1994 - August 1996

Skills
Public Speaking, Data Entry, Social Media, Human Resources, Training

Education
Berkshire Community College

Bay Path College   1992 — 1994
Associate's Degree, Liberal Arts, 3.2

Lenox Memorial High School   1988 — 1992
High School Diploma

Ashworth College

Fareedah Brown Fareedah Brown Kannapolis, North Carolina Details
Fareedah Brown's TeleSpectrum Worldwide, Inc Experience July 1998 - March 2000
Job Owner at Naturally Free Handmade Products
Industry Consumer Services
Experience
Naturally Free Handmade Products   January 2012 - Present
Trap City   November 2003 - Present
Shoe Show Warehouse   January 2004 - December 2005
Telespectrum Worldwide Inc.  July 1998 - March 2000

Skills
Customer Service, Word, Clerical Duties, Machine Operator, Organizational skills, Sewing, Telephone Support, Fashion, Public Speaking

Education
Liberty University   2013 — 2015

Shaw University   2009 — 2013
Bachelor of Arts (BA), Philosophy and Religious Studies, 96

Wesley Loew Wesley Loew Wheeling, West Virginia Area Details
Wesley Loew's TeleSpectrum Worldwide, Inc Experience January 1996 - December 2000
Job Loew's Pilot Car Service Owner / Operator / Broker
Industry Transportation/Trucking/Railroad
Experience
LOEW'S PILOT CAR SERVICE LLC   2012 - Present
TROY Group, Inc.   January 2013 - May 2013
A.D. Baker Homes   November 2004 - December 2011
The Schwan Food Company  2001 - 2004
Lawson Products  2000 - 2003
TeleSpectrum Worldwide Inc.  January 1996 - December 2000

Skills
Sales, Sales Management, Microsoft Office, Pilot Car Services, Small Business, Contract Negotiation, Human Resources, Employee Training, Heavy Equipment..., CDL Class A, Management, Customer Service, Operations Management, Logistics, Transportation, Transportation...

Education
West Virginia Northern Community College   1985 — 1987
Business Administration and Management, General

Big Rig Truck Driving School – Canton OH.   2012 — 2012
Certificate, Class A CDL Training

Pittsburgh Institute of Aeronautics   2012 — 2012
Certificate, Heavy Equipment Operator Training

Wheeling Park H.S.   1982 — 1985
High School Diploma, General Studies

Lesley M Robinson Lesley M Robinson Norfolk, Virginia Area Details
Lesley M Robinson's TeleSpectrum Worldwide, Inc Experience January 2005 - September 2005
Job Executive Assistant at Old Dominion University
Industry Higher Education
Experience
Old Dominion University  January 2011 - Present
Old Dominion University  August 2009 - Present
Old Dominion University  July 2010 - January 2011
Chevy Chase Bank/Capital One Bank   February 2010 - July 2010
ACT Incorporated   February 2009 - July 2009
Headway Staffing Incorporated   January 2006 - January 2009
Ferguson Enterprises Inc  April 2006 - July 2007
Portfolio Recovery Associates LLC  September 2005 - January 2006
TeleSpectrum Worldwide Inc  January 2005 - September 2005
Faneuil Inc  November 1999 - January 2005

Skills
Administrative..., Event Planning, Research, Microsoft Office, Data Entry, Community Outreach, SPSS, Office Management, Notary Public, Payroll, Analysis, Budgets, Time Management, Management, Customer Service, Invoicing, Spreadsheets, Administrative...

Education
Aberdeen Elementary School

Aberdeen Elementary School

Thomas Nelson Community College

Bethel High School
High School Diploma

Doug Spies Doug Spies Sun Prairie, Wisconsin Details
Doug Spies's TeleSpectrum Worldwide, Inc Experience May 2000 - April 2002
Job Revenue Agent at Department of Revenue
Industry Telecommunications
Experience
Department of Revenue- Wisconsin Lottery  April 2012 - Present
Frontier Communications  June 2010 - April 2012
Telephone and Data Systems  March 2007 - October 2008
CUNA Mutual Group  July 2006 - February 2007
US Cellular  August 2003 - March 2006
US Cellular  2003 - 2006
Telespectrum Worldwide Inc  May 2000 - April 2002

Skills
Leadership, Management, Access, Networking, Call Centers, Sales, Customer Service, Security, Microsoft Excel, Microsoft Office, Insurance, Operating Systems, PowerPoint, Microsoft Word, Linux, Financial Services, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience

Education
Bemidji State University   1998 — 2001
B.S, Economics

Herzing College
Associates of Science, Computer Networking and Security

Kevin Boldin Kevin Boldin Greater San Diego Area Details
Kevin Boldin's TeleSpectrum Worldwide, Inc Experience January 2001 - March 2002
Job Topnotch Servant Leader!
Industry Information Technology and Services
Experience
Brandes Investment Partners & Co.   June 2011 - August 2015
BSP Staffing (Contract Consultant for Brandes Investment Partners)   January 2006 - June 2011
Cox Media  February 2005 - December 2005
JPMorgan Chase  August 2002 - February 2005
TeleSpectrum Worldwide Inc  January 2001 - March 2002
Harte-Hanks Direct Marketing  January 2000 - January 2001
CoreLogic  August 1993 - December 1999
United States Marine Corps  1985 - 1989

Skills
Process Improvement, Business Analysis, SDLC, Software Documentation, Requirements Analysis, Quality Assurance, Wealth Management, Agile Methodologies, Leadership, Asset Management, Team Leadership, Financial Services, Equities, Enterprise Software, SQL, Visio, TFS, Mutual Funds, Change Management, Customer Service, Project Management, Software Project..., Outlook, T-SQL, SharePoint, Analysis, Microsoft Word, Strategic Planning, Microsoft Excel, Finance, Databases, Software Quality..., Testing, User Acceptance Testing, Access, Securities, Trading Systems, Fixed Income, Microsoft Office, Microsoft SQL Server, Risk Management, Business Process..., Business Intelligence, Back Office, Scrum, Vendor Management

Education
Grossmont College   2015 — 2019
Business Administration (currently enrolled Bachelor of Science program)

CERTIFCATIONS   2004 — 2005
Green Belt, Six Sigma

Coleman College   1993 — 1994
MCSE (incomplete)

Keith E Alessi Keith E Alessi Edmonton, Canada Area Details
Keith E Alessi's TeleSpectrum Worldwide, Inc Experience April 1998 - February 2000
Job CEO of Westmoreland Coal Co
Industry Mining & Metals
Experience
Westmoreland Coal Company  May 2007 - Present
University of Michigan Ross School of Business  2001 - 2010
Washington and Lee University  1999 - 2007
Telespectrum Worldwide, Inc.   April 1998 - February 2000
Jackson Hewitt  1996 - 1998
Farm Fresh, Inc.   1994 - 1996
Farm Fresh, Inc   1988 - 1996

Skills
Accounting, Acquisitions, Analysis, Budgets, Business Development, Change Management, Customer Service, Divestitures, Entrepreneurship, Finance, Financial Analysis, Financial Reporting, IPO, Leadership Development, Management, Management Consulting, Mergers, Mergers, Microsoft Office, Negotiation, Pricing, Private Equity, Process Improvement, Public Speaking, Research, Strategic Planning, Strategy, Team Building, Turn Around Management, Leadership

Education
University of Michigan   1977 — 1979
Master of Business Administration, with distinction

Wayne State University   1972 — 1976
BS, with distinction, Accounting

Tammy Gray Tammy Gray Charleston, West Virginia Details
Tammy Gray's TeleSpectrum Worldwide, Inc Experience September 1996 - July 2004
Job Business OperationsSales Managment Consulting at Choosy Kids
Industry Higher Education
Experience
Choosy Kids   October 2014 - Present
West Virginia University  April 2011 - Present
beBetter Health, Inc.   July 2008 - December 2010
Amazon.com  November 2005 - March 2008
TeleSpectrum Worldwide Inc  September 1996 - July 2004

Skills
Lean Initiatives, Leadership Development, Operations Management, Project Planning, Salesforce.com, Organizational..., Performance Management, Account Management, Business Process..., Customer Service, Teaching, Coaching, Officiating, Personal Training, Personnel Management, Training, CRM, Sales, Leadership, Management, Call Centers, Entrepreneurship, Customer Retention, Process Improvement, Motivational..., Strategic Hiring, Manage Client..., Strategic Planning, Cross-functional Team..., Program Management, Start-ups, Strategy, Budgets, Team Leadership

Education
The University of Charleston   1981 — 1986
Bachelor of Arts, Health and Physical Education

Clarence Moore Clarence Moore Charlotte, North Carolina Details
Clarence Moore's TeleSpectrum Worldwide, Inc Experience March 1998 - December 2005
Job Sales Consultant at AT&T
Industry Health, Wellness and Fitness
Experience
AT&T  April 2014 - Present
Champion Boxing Club LLC   2012 - Present
clarencemoore.com llc   December 2010 - Present
TITLE Boxing Club  2013 - 2014
Sprint  April 2006 - April 2012
Telespectrum Worldwide Inc  March 1998 - December 2005

Skills
Call Centers, Team Leadership, Cross-functional Team..., Project Management, Testing, Training, Customer Experience, Management, Team Building, Microsoft Office, Wireless, Coaching, Mobile Devices, Operations Management, Strategic Planning, Change Management, Employee Training, Outlook, Customer Service, Customer Retention, Process Improvement, Quality Assurance, Teamwork, Customer Satisfaction, Budgets, Time Management, Policy, Leadership, Program Management, Sales, Integration, CRM, Sales Management, Business Analysis, Start-ups, Access, Strategy, Software Documentation, Data Analysis, Leadership Development, Project Planning, Vendor Management, Troubleshooting, Account Management, Salesforce.com, Business Development, Team Management, Networking, Analysis, Telecommunications

Education
Strayer University-North Carolina   2012 — 2013

Prestige Barber College   2009 — 2010
Registered Barber"s License, Tonsorial Arts

Roy Dietrich Roy Dietrich Annapolis, Maryland Details
Roy Dietrich's TeleSpectrum Worldwide, Inc Experience August 1998 - April 2001
Job Data Management Operations Manager
Industry Information Technology and Services
Experience
Conifer Health Solutions  July 2010 - Present
US Internetworking  November 2007 - June 2010
AT&T (USi)   November 2007 - June 2010
AT&T Global Services  November 2007 - June 2010
Rigid Systems   May 2006 - November 2007
G1440  January 2006 - May 2006
Tek Systems  October 2004 - January 2006
ADP  April 2003 - October 2004
Aon Consulting  April 2001 - April 2003
TeleSpectrum Worldwide, Inc.   August 1998 - April 2001

Skills
Program Management, Project Management, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Software Project..., Visio, Team Leadership, ITIL, Integration, Leadership, MS Project, Service Delivery, IT Management, Disaster Recovery, IT Service Management, IT Strategy, Data Center, Agile Methodologies, PMO, SharePoint

Education
University of Maryland Baltimore County   1993 — 1998
BS, Emergency Health Services Mgmt

Michael Dzubow Michael Dzubow Greater Philadelphia Area Details
Michael Dzubow's TeleSpectrum Worldwide, Inc Experience 1996 - 1998
Job President at The Alliance Development Group
Industry Information Technology and Services
Experience
The Alliance Development Group   November 2012 - Present
The Alliance Development Group   2011 - October 2012
Versatile Systems, Inc  July 2011 - December 2011
MEI  October 2007 - June 2011
Robert Half Technology  March 2007 - August 2007
Ecount, Inc.   2006 - 2007
SAP Americas  2005 - 2006
Breakthrough Consulting, Inc.   2002 - 2005
RMH  1998 - 2002
Telespectrum Worldwide, Inc.   1996 - 1998

Skills
Sales, B2B, SaaS, Account Management, Business Development, Professional Services, Solution Selling, Business Intelligence, New Business Development, Lead Generation, Cloud Computing, Vendor Management, Marketing, Recruiting, Cold Calling, Enterprise Software, Management, CRM, Sales Process, Direct Sales, Salesforce.com, Call Centers, Software Industry, Leadership, Cross-functional Team..., Selling, Outsourcing, Consulting, Start-ups, Strategic Partnerships, Technical Recruiting, Strategy, Product Management, Sales Operations, Business Alliances, Executive Management, Sales Management, Go-to-market Strategy, Data Center, Competitive Analysis, Channel Partners, Analytics, Partner Management, Product Marketing

Education
Temple University - Fox School of Business and Management   1994 — 1997
Bachelors, Strategic Management & Marketing

Upper Dublin   1988 — 1990

Roxanne Griffin Roxanne Griffin Philadelphia, Pennsylvania Details
Roxanne Griffin's TeleSpectrum Worldwide, Inc Experience March 2000 - August 2001
Job Payroll Tax Analyst at Bimbo Bakeries USA
Industry Accounting
Experience
Bimbo Bakeries USA  August 2014 - Present
PRA International  January 2014 - March 2014
ReSearch Pharmaceutical Services  June 2005 - March 2014
AmeriGas  January 2001 - April 2004
TeleSpectrum WorldWide Inc  March 2000 - August 2001
United Staffng Agency   1997 - 2000

Skills
ADP Payforce, Great Plain, Communication Skills, Microsoft Word, Microsoft Excel, English, Microsoft Office, PowerPoint, Customer Service, ADP Payroll, Payroll Taxes, iVantage, Administration, Accounting, Payroll, Employee Benefits, HRIS, Leadership, Human Resources, Employee Relations, Training, Onboarding

Education
Penn State University   1992 — 1996
B.S. Communications

Lisa Lambert Lisa Lambert Winston Salem, North Carolina Details
Lisa Lambert's TeleSpectrum Worldwide, Inc Experience February 1996 - September 1997
Job Executive Assistant
Industry Architecture & Planning
Experience
CJMW Architecture  September 2010 - Present
Dishner Moore Architects LLP   November 2004 - June 2010
CJMW, PA   May 1991 - November 2004
Gates Calloway Moore & West   September 1997 - February 1998
TELESPECTRUM WORLDWIDE, INC   February 1996 - September 1997
DON M. STACY, ATTORNEY AT LAW   May 1988 - March 1991

Skills
Adobe Acrobat, Office Management, Administrative..., Outlook, Microsoft Office, Submittals, Microsoft Word, Photoshop, Microsoft Excel, PowerPoint, Construction..., Construction Drawings, Data Entry, Accounts Payable, Spreadsheets, Administrative..., Design Research, Word, Excel, Administrative Support, QuickBooks, Business Travel, Car Rental

Education
Mullens High School   1984 — 1988

North Carolina State University

Jon Flahive Jon Flahive Raleigh-Durham, North Carolina Area Details
Jon Flahive's TeleSpectrum Worldwide, Inc Experience November 1999 - August 2002
Job VP, Partner Alliances
Industry Computer Software
Experience
Talemetry  March 2013 - June 2015
Broadbean Technology  January 2009 - February 2013
PeopleFluent  September 2002 - November 2008
Telespectrum Worldwide Inc.  November 1999 - August 2002

Skills
Contract Negotiation, Microsoft Office, Business Development, Pre-sales, Personnel Management, HRIS, Windows, Recruiting, Product Management, Customer Service, Process Improvement, Technical Recruiting, Management, Integration, Applicant Tracking..., Talent Acquisition, Training, Networking, Human Resources, Competitive Analysis, Strategic Planning, Sourcing, CRM, Marketing, Negotiation, Project Planning, SaaS, Talent Management, Sales, Strategy, Organizational..., Project Management, Account Management, Internet Recruiting, New Business Development, Leadership, SDLC, Salesforce.com, Awesomeness, Forecasting, Temporary Placement, Start-ups, Vendor Management, Onboarding

Education
Catawba College   1993 — 1997
BA, Communications Arts

Marymount California University   1989 — 1991

Sudesh Sundraiya Sudesh Sundraiya Toronto, Canada Area Details
Sudesh Sundraiya's TeleSpectrum Worldwide, Inc Experience October 1995 - April 2004
Job Contact Centre Professional
Industry Management Consulting
Experience
In Genius Solutions Inc   October 2013 - April 2014
Grey Power  September 2011 - August 2013
Sundraiya Consulting Group Inc.   March 2009 - September 2011
Virgin Mobile Canada  April 2010 - August 2010
Resolve Corporation  August 2007 - February 2009
Tranworks (Technion Communication)   April 2006 - August 2007
Teleperformance Canada  December 2004 - April 2005
Telespectrum Worldwide Inc  October 1995 - April 2004
Webhelp.com   August 2000 - October 2000
Oakland Crusaders Drum & Bugle Corps   October 1990 - October 1995

Skills
Call Center, Business Management, Vendor Management, Contact Centre, Strategic Planning, Planning, Workforce Management, Customer Service, Account Management, Employee Relations, Billing, BPO, Process Improvement, Change Management, Process Engineering, Customer Experience, Outsourcing, Performance Management, Operations Management, Coaching, Customer Satisfaction, Customer Relations, Forecasting, Team Building, Mentoring, Business Strategy, Telecommunications, Sales Management, Hiring, Program Management, Budgeting, Start-ups, Contract Negotiation, Negotiation, Business Analysis, Avaya, Scheduling, Business Process, Leadership Development, People Management, Employee Engagement, B2B, Business Planning, Problem Solving, Analysis, Business Intelligence, Non-profits, Fundraising, Outbound, Inbound

Education
Ryerson University
Human Resource Management

University of Toronto
Arts & Science

Diane Cosmidis Diane Cosmidis Greater Boston Area Details
Diane Cosmidis's TeleSpectrum Worldwide, Inc Experience February 1996 - November 1997
Job Sr Compensation Consultant at Partners Healthcare System Inc
Industry Human Resources
Experience
Partners Healthcare System Inc  April 2001 - Present
Partners Healthcare System  May 1998 - April 2001
Telespectrum Worldwide Inc  February 1996 - November 1997

Skills
HRIS

Education
Northeastern University   1986 — 1991
Bachelor of Science, Business

Norm Matthews Norm Matthews Greater Philadelphia Area Details
Norm Matthews's TeleSpectrum Worldwide, Inc Experience July 2000 - October 2000
Job Information Technology and Services Consultant and Contractor
Industry Information Technology and Services
Experience
Catholic Health East  August 2008 - Present
Brandywine Technology, Inc.   April 2007 - Present
Hewlett-Packard  August 2005 - May 2007
Hewlett-Packard  September 2001 - August 2005
Storage Appliance Corp.  October 2000 - September 2001
StorageApps  2000 - 2001
Telespectrum Worldwide, Inc.   July 2000 - October 2000
SunGard  July 1998 - July 2000
Zeneca Pharmaceuticals  July 1997 - July 1998

Education
Colgate University   1984 — 1988

Melanie Earle Melanie Earle Charlotte, North Carolina Area Details
Melanie Earle's TeleSpectrum Worldwide, Inc Experience February 1992 - April 2004
Job Account Executive/Account Manager
Industry Marketing and Advertising
Experience
Sure Call Media/Byte Success Marketing, LLC   January 2010 - December 2012
Global Contact Services  January 2008 - December 2009
TeleSpectrum Worldwide, Inc.   February 1992 - April 2004

Skills
Call Center, Inbound Marketing, Account Management, Customer Service, Customer Satisfaction, Lead Generation, Operations management, Mentoring, Start up operations, Team Leadership, Common Sense

Education
Catawba College   1984 — 1988
Bachelor of Arts (B.A.), Communication

Prakash Bandaru Prakash Bandaru Baltimore, Maryland Area Details
Prakash Bandaru's TeleSpectrum Worldwide, Inc Experience January 1997 - May 2000
Job System Architect/Principal DBA
Industry Computer Software
Experience
US Department of Homeland Security  April 2011 - Present
US Department of Homeland Security  June 2008 - March 2011
AT&T  November 2000 - May 2008
Tide Point Corporation   June 2000 - October 2000
Telespectrum Worldwide Inc.  January 1997 - May 2000
Technical Software Solutions Inc.,   September 1996 - December 1996
Trecom Business Systems Inc   July 1996 - September 1996

Skills
Enterprise Architecture, Integration, Disaster Recovery, Solaris, Unix, Databases, Linux, SDLC, Cloud Computing, Solution Architecture, Oracle, Requirements Analysis, Virtualization, High Availability, SQL, Security, Data Center, PL/SQL, ITIL, Database Design, Shell Scripting, Business Intelligence, VMware, Network Security, Architecture, Perl, Software Development, PSP, OEM Management

Education
LIU   1994 — 1995
Master’s Degree, Computers Science

Osmania University
Bachelors of Science, Electronics and Communications Engineering

Terence Biglin Terence Biglin Blue Bell, Pennsylvania Details
Terence Biglin's TeleSpectrum Worldwide, Inc Experience 2001 - 2002
Job Service Delivery Manager at Interphase Systems, Inc.
Industry Information Technology and Services
Experience
Interphase Systems, Inc.   2005 - Present
Publicis Selling Solutions  2002 - 2005
Telespectrum Worldwide Inc.  2001 - 2002
Aspeon, Inc.   1997 - 2001
Cendant Mortgage  1993 - 1997

Skills
Account Management, Program Management, Team Management, Project Management, Vendor Management, SDLC, Budgets, Business Analysis, Process Improvement, CRM, Leadership, Management, Training, Team Building, Reporting Systems, Sales Operations, Sales, Customer Satisfaction, Analysis

Education
University of Phoenix   2009 — 2011
Bachelor of Science, Management

Ursinus College   1998 — 2000
Bachelor of Science (BS), Marketing/Management

Camden County College   1996 — 1998
Associates in Applied Science, Marketing

Paul VI HS

Paul VI HS

Robert Conn Robert Conn Springfield, Missouri Area Details
Robert Conn's TeleSpectrum Worldwide, Inc Experience November 1997 - February 2004
Job Data Analyst at Communication Solutions
Industry Telecommunications
Experience
Communication Solutions  November 2006 - Present
Telespectrum Worldwide Inc  November 1997 - February 2004

Education
Southwest Baptist University   1989 — 1991

Jonathan Piersol Jonathan Piersol Washington D.C. Metro Area Details
Jonathan Piersol's TeleSpectrum Worldwide, Inc Experience 1993 - 1998
Job President & CEO at DenmarkIT
Industry Management Consulting
Experience
Denmark-IT   January 2007 - Present
University of Maryland  April 2013 - January 2014
George Washington University  April 1999 - January 2011
Avaya (Formerly Lucent Technologies Inc.)   1998 - 1999
Telespectrum Worldwide Inc.  1993 - 1998
United States Marine Corps  May 1986 - May 1992

Skills
Enterprise Architecture, Strategic Planning, Business Process..., Governance, Portfolio Management, IT Strategy, IT Management, IT Service Management, ITIL, SDLC, Vendor Management, Integration, Project Management, PMP, Business Analysis, Leadership, Business Continuity, Project Planning, Telecommunications, Data Center, Management, Enterprise Software, Information Technology, Infrastructure, Project Portfolio..., Servers, Cloud Computing, SharePoint, Business Intelligence, SaaS, Software Development, Security, Business Process..., IT Operations, Quality Assurance, Disaster Recovery, Program Management, Business Process, Consulting, Change Management, Process Improvement, Strategy, Management Consulting, Executive Management, Team Leadership

Education
Georgetown University - The McDonough School of Business
Master of Business Administration (MBA)

The George Washington University - School of Business
Master of Science (M.S.), Information Systems

Strayer University   1992 — 1995
Bachelor of Science Business Administration (BSBA), Accounting, Accounting and Finance

Ken Boyer Ken Boyer Greater Philadelphia Area Details
Ken Boyer's TeleSpectrum Worldwide, Inc Experience December 2000 - February 2002
Job VP Regional Storage Manager Americas at BlackRock
Industry Information Technology and Services
Experience
BlackRock  December 2010 - Present
Siemens Medical Solutions  March 2007 - December 2010
Siemens Medical Solution  March 2007 - December 2010
Indepedence Blue Cross   2004 - 2007
Independence Blue Cross  2003 - 2007
Berkley Technology Services  February 2002 - June 2004
2007 Independence Blue Cross   June 2001 - March 2004
Berkley Technology Services  2002 - 2004
Telespectrum Worldwide inc  December 2000 - February 2002
Telespectrum  2000 - 2002

Skills
HP-UX, Storage Area Networks, Brocade, SAN, Servers, Storage, NAS, Solaris, VMware, Disaster Recovery, Unix, Cisco, ITIL, Vendor Management, NetApp, Operating Systems, Netbackup, EMC Storage, Hardware, Infrastructure, Shell Scripting, Sun, Replication, Data Center, Enterprise Software, Databases, Technical Support

Education
Lincoln University   1985 — 1989

Lincoln University   1985 — 1989

Lincoln University   1985 — 1988

Great Valley

Rets Electronics

Corey Conklin Corey Conklin Tempe, Arizona Details
Corey Conklin's TeleSpectrum Worldwide, Inc Experience 1999 - 1999
Job Vice President, Customer Care at Shutterfly
Industry Internet
Experience
Shutterfly  March 2012 - Present
Synergy Solutions Inc.  August 1999 - April 2012
TeleSpectrum Worldwide, Inc   1999 - 1999
Promark One Marketing Services   1990 - 1999

Skills
Call Center, Customer Experience, Telemarketing, Vendor Management, Customer Acquisition, Strategic Partnerships, Customer Satisfaction, CRM, Strategic Planning, Sales, Cross-functional Team..., Call Centers, Management, Call Center Development, Inbound Marketing, Strategy, Outsourcing, Lead Generation, Leadership, Human Resources, Training, Account Management, Contact Centers, Recruiting, Sales Management, Workforce Management, Customer Retention, Customer Service, BPO, Analytics, Telecommunications, Operations Management, Networking, Team Leadership, Process Improvement, Entrepreneurship, Sales Operations, Salesforce.com, Team Building

Education
The University of South Dakota   1985 — 1986

Bersford High School   1981 — 1985

The University of South Dakota

Bob Kidd Bob Kidd Greater Nashville Area Details
Bob Kidd's TeleSpectrum Worldwide, Inc Experience September 1996 - January 2000
Job Project Manager at Willis
Industry Hospital & Health Care
Experience
Willis  September 2013 - Present
HealthSpring  March 2006 - June 2012
CIGNA Healthcare  September 2003 - May 2006
OSI  May 2001 - June 2003
Sharemedia, Inc.   February 2000 - February 2001
TeleSpectrum Worldwide, Inc   September 1996 - January 2000

Skills
Healthcare, Customer Service, Project Management, Call Center, Operations Management, Team Building, Change Management, Leadership, Training, Process Improvement, Leadership Development, Budgets, Business Analysis, Coaching, Data Analysis, Call Centers, Employee Benefits, Employee Relations, Management, Medicaid, Human Resources, Microsoft Office, Microsoft Word, PowerPoint, Research, Software Documentation, Team Leadership, Program Management, Quality Assurance, HIPAA, Medicare, Organizational..., Outlook, Performance Management, Policy, Visio, Healthcare Information..., Strategic Planning, Managed Care

Education
Winthrop University   1995 — 1997
Masters, History

University of South Carolina-Columbia   1990 — 1994
Bachelors, History, Psychology

Mary Lou Power Mary Lou Power Greater Philadelphia Area Details
Mary Lou Power's TeleSpectrum Worldwide, Inc Experience May 2001 - June 2003
Job HR Generalist
Industry Hospital & Health Care
Experience
Tekni-Plex, Inc.   December 2009 - Present
American Homecare Supply/Airproducts Healthcare   2007 - September 2009
MAB Paints  2003 - 2007
Telespectrum Worldwide, Inc.   May 2001 - June 2003
Pierce Leahy Archives  1995 - 2001
Germantown Savings Bank  1977 - 1995

Skills
HRIS, Process Improvement, Benefits Administration, Employee Benefits, Human Resources, Employee Relations, Performance Management, Personnel Management, Onboarding, Deferred Compensation, Employee Engagement, Payroll, Labor Relations, Training, Leadership, Workforce Planning, Management

Education
Saint Joseph's University
Psychology

Villanova University
Business Administration and Management, General

Annette Saldutti, PHR Annette Saldutti, PHR Greater Philadelphia Area Details
Annette Saldutti, PHR's TeleSpectrum Worldwide, Inc Experience 1999 - 2002
Job Sr. Manager, Human Resources
Industry Human Resources
Experience
C3i Healthcare Connections, a Division of Telerx  June 2015 - Present
Telerx (Subsidiary of Merck)   November 2012 - Present
Telerx (Subsidiary of Merck)   November 2009 - December 2012
Telerx  August 2004 - June 2010
Immaculate Mary Home  April 2003 - August 2004
TeleSpectrum Worldwide, Inc.   1999 - 2002

Skills
Employee Relations, Performance Management, Human Resources, Workers Compensation, Onboarding, Employee Engagement, HRIS, Talent Acquisition, HR Policies, Deferred Compensation, Talent Management, Benefits Administration, Recruiting, Succession Planning, FMLA, Wellbeing, Corrective Actions, CAPA, Unemployment Claims, Project Management, Certified Workplace..., Compliance Auditing, Hiring, Sourcing, ADP Payroll, Training, Employee Benefits, Management, New Hire Orientations, Call Centers, Leadership, Performance Appraisal, Employment Law, Policy, Screening, Applicant Tracking..., Strategy, College Recruiting

Education
Delaware Valley University   1992 — 1996
BS, Business Administration

Montgomery County Community College   1989 — 1991
Associates Degree, Business Management

Robyn Derry Robyn Derry Washington D.C. Metro Area Details
Robyn Derry's TeleSpectrum Worldwide, Inc Experience March 2000 - January 2001
Job OneClickdigital and Zinio for Libraries Support at Recorded Books
Industry Consumer Services
Experience
Recorded Books  April 2011 - Present
College of Southern Maryland  August 2010 - February 2011
Habitat for Humanity  February 2009 - March 2009
Queen Anne's County Arts Council   January 2009 - February 2009
Superior Telemarketing   August 2007 - May 2008
InstallNet   September 2005 - September 2006
First Service Networks  March 2001 - September 2005
Telespectrum Worldwide, Inc   March 2000 - January 2001
William Preston Lane Jr Memorial Bridge   March 1999 - March 2000
Natural Wonders  November 1994 - April 1995

Skills
CRM, Training, Management, Customer Service, Account Management, Team Building, Sales, Customer Satisfaction, Project Management, Microsoft Excel, Call Centers, Strategic Planning, Team Leadership, Process Improvement, Customer Retention, Leadership, Budgets, Negotiation, Time Management, Lead Generation, Process Scheduler, Databases, Salesforce.com, Problem Solving, Data Entry, Troubleshooting, SQL, Usability Testing

Education
College of Southern Maryland   2010 — 2011
Certificate of Technical Support, Information Technology

Audrey Olsen Audrey Olsen Dallas/Fort Worth Area Details
Audrey Olsen's TeleSpectrum Worldwide, Inc Experience 1997 - 2001
Job Client Services Associate Partner at FICO
Industry Financial Services
Experience
FICO  September 2014 - Present
FICO  September 2012 - September 2014
Adeptra  June 2005 - September 2012
Teleservices Direct  November 2004 - June 2005
ICT Group  September 2001 - November 2004
Telespectrum Worldwide, Inc.   1997 - 2001
Telespectrum  1997 - 2001

Skills
Operations Management, Requirements Gathering, Cisco Technologies, Management, Credit Cards, Strategy, Change Management, Strategic Planning, SaaS, New Business Development, Team Management, Lead Generation, CRM, Professional Services, Direct Sales, Business Analysis, Customer Service, Integration, Project Management, Analysis, Call Center, Vendor Management, Account Management, Process Improvement, Selling, Business Intelligence, Program Management, Customer Satisfaction, IT Management, Microsoft Office, Software Project..., VoIP, Cloud Computing, Software Development, Customer Experience, VMware, Performance Management, Relationship Management, Sales Management, Contract Negotiation, BPO, Service Delivery, Solution Selling, Outsourcing, Team Building, Telecommunications, Business Development, Sales, Telemarketing, Marketing

Education
State University of New York at Binghamton   1989 — 1993
Bachelor of Arts, Political Science / Politics, Philosophy and the Law

Stacy Turnbull Stacy Turnbull Greater Philadelphia Area Details
Stacy Turnbull's TeleSpectrum Worldwide, Inc Experience 1997 - 2001
Job Director/Manager of Payroll North America
Industry Financial Services
Experience
DFC Global Corp  December 2008 - July 2014
AllianceOne Inc  May 2003 - December 2008
Benchmark Medical  2001 - 2003
Telespectrum Worldwide Inc  1997 - 2001
NovaCare  1990 - 1994

Skills
Employee Relations, Performance Management, Payroll, Employee Benefits, Recruiting, ADP Payroll, Mergers & Acquisitions, Human Resources, Business Analysis, HRIS, Process Improvement, Benefits Administration, Onboarding, Deferred Compensation

Education
University of Richmond

Susan Bruder Susan Bruder Greater Salt Lake City Area Details
Susan Bruder's TeleSpectrum Worldwide, Inc Experience November 1995 - May 1997
Job Pharmaceutical Sales Rep
Industry Pharmaceuticals
Experience
Touchpoint Solutions Inc/ Merck   June 2010 - Present
Publicis Selling Solutions  September 2007 - June 2009
Blessed Sacrament Parish  January 2003 - January 2007
Cardinal Health/Red Key Pharmaceuticals   July 2003 - June 2004
TYCO Healthcare/Mallinckrodt Pharmaceuticals/PDI   January 2000 - January 2003
PDN Inc/Procter & Gamble Inc   November 1997 - December 1999
Telespectrum Worldwide, Inc   November 1995 - May 1997
Dun & Bradstreet Information Resources   November 1991 - June 1995
Carson Pirie  January 1990 - January 1991

Skills
Urology, Pharmaceutical Sales, Respiration, Antibacterial, Healthcare, OB/GYN, Allergy, Endocrinology, Dermatology, Asthma, Managed Care, Diabetes, Internal Medicine, Pulmonology, Women's Health, Neurology, Sales Force Development, Sales Operations, Selling Skills

Education
Iowa State University   1986 — 1990
BBA

Carla R. Nichols Carla R. Nichols Durham, North Carolina Details
Carla R. Nichols's TeleSpectrum Worldwide, Inc Experience November 1999 - April 2001
Job Manager of Information Systems at Duke University School of Nursing
Industry Information Technology and Services
Experience
Duke University School of Nursing  November 2012 - Present
Duke University School of Nursing  July 2011 - November 2012
Insight Global  July 2010 - December 2010
Duke University  June 2007 - December 2009
Duke University  June 2007 - December 2009
CACI  April 2001 - November 2006
CACI  April 2001 - November 2006
TELESPECTRUM WORLDWIDE, INC   November 1999 - April 2001
TELESPECTRUM WORLDWIDE, INC   November 1999 - April 2001
WYER CREATIVE COMMUNICATION   August 1997 - October 1999

Education
American InterContinental University   2003 — 2004
Master of Information Technology

Middle Tennessee State University   1993 — 1997
Bachelor of Science

Murugadoss Ramasamy Murugadoss Ramasamy Greater Philadelphia Area Details
Murugadoss Ramasamy's TeleSpectrum Worldwide, Inc Experience 1999 - 2000
Job Manager, Pfizer
Industry Pharmaceuticals
Experience
Pfizer  2009 - Present
Wyeth  2001 - 2009
Telespectrum Worldwide Inc  1999 - 2000
AIG  1999 - 1999

Skills
BPM, Lombardi Teamworks, Metastorm, Java, J2EE, IVR, PL/SQL, Weblogic, Process Improvement, ITIL v3, Informatica, Crystal Reports, Operational Excellence

Education
Penn State University   2003 — 2006
Master of Science, Information Science

Bharathidasan University   1996 — 1998
Master of Science, Chemistry

Perry Dunzik Perry Dunzik Portland, Maine Area Details
Perry Dunzik's TeleSpectrum Worldwide, Inc Experience January 1999 - January 2003
Job Principal Network Engineer Voice Systems, Liberty Mutual
Industry Computer Networking
Experience
Liberty Mutual  January 2003 - Present
TeleSpectrum Worldwide Inc.  January 1999 - January 2003
Anthem  January 1992 - January 1999
IBM / SIEMENS ROLM COMMUNICATIONS   January 1983 - January 1992

Education
Kent State University
Bachelor of Applied Science (BASc), Electrical Engineering

Kristina Doyle Kristina Doyle Fairlee, Vermont Details
Kristina Doyle's TeleSpectrum Worldwide, Inc Experience February 1996 - February 1998
Job Sole Proprietor at Suite 2B'd
Industry Alternative Medicine
Experience
Suite 2B'd   May 2013 - Present
Kristina C Doyle, LMT   January 2008 - Present
Commonwealth of Massachusetts  December 2008 - February 2012
Coventry Health Care  July 2004 - June 2007
Muddy Creek Animal Care Center   February 2003 - July 2004
Netscout Systems  September 2000 - May 2001
Zoll Medical Corporation  May 1998 - June 2000
Telespectrum Worldwide, Inc   February 1996 - February 1998

Skills
Healthcare, Therapeutic Massage, Reiki, Craniosacral Therapy, Medical Records, Polarity, Management, Holistic Health, Wellness, Relaxation, Bodywork

Education
Spa Tech Institute   2007 — 2008
Holistic Massage Therapy

North Shore Community College
Wellness & Healing Arts

University of Massachusetts, Boston

Lane King Lane King Salisbury, North Carolina Details
Lane King's TeleSpectrum Worldwide, Inc Experience January 1995 - January 2006
Job Software QA Professional
Industry Information Technology and Services
Experience
TIAA-CREF  June 2012 - February 2014
Wells Fargo  October 2011 - January 2012
Bank of America Merrill Lynch  April 2011 - June 2011
Muzak  October 2010 - April 2011
The Clearing House  March 2008 - July 2009
Wachovia, A Wells Fargo Company  October 2007 - February 2008
Advantage Software Company, Inc.   March 2006 - July 2007
Wachovia, A Wells Fargo Company  January 2006 - March 2006
Telespectrum Worldwide, Inc.   January 1995 - January 2006

Skills
Testing, Manual Testing, Quality Assurance, Vendor Management, User Acceptance Testing, Test Planning, SQL, Quality Control, Business Analysis, SDLC, Visio, Quality Center

Education
Pfeiffer University   1994 — 1998
Sports Medicine

Brandi Connolly Brandi Connolly Binghamton, New York Details
Brandi Connolly's TeleSpectrum Worldwide, Inc Experience November 1997 - February 2001
Job HR Recruiter
Industry Marketing and Advertising
Experience
Modern Marketing Concepts Inc.  May 2013 - Present
Modern Marketing Concepts, Inc.   December 2012 - April 2013
Mothers and Babies Perinatal Network   April 2012 - November 2012
Synergy Solutions, Inc. - Scottsdale, AZ   January 2004 - November 2011
Schapiro's Fine Dry Cleaning   December 2002 - January 2004
NCI  February 2001 - March 2002
Telespectrum Worldwide Inc.  November 1997 - February 2001

Skills
Experienced Trainer, Recruiting, Telecommunications, Call Center, Call Center Development, Operations Management, Operating Systems, IVR, Customer Acquisition, New Hire Orientations, New Hire Training, Product Launch, Product Training, Project Management, Health Advocacy, Health Insurance, Health Insurance..., Medicare Part D, Training, Team Building, Leadership Development, Account Management, Customer Retention, Inbound Marketing, Workforce Management, Avaya, Talent Acquisition, Open Enrollment, Performance Management, Employee Relations, Human Resources, Onboarding, Contact Centers, Lead Generation, Networking, B2B Marketing, Call Centers, Sales Management, Sales, Customer Satisfaction, Vendor Management, Customer Experience, Direct Sales, BPO, Process Improvement, Telemarketing, Leadership

Education
Broome Community College

Chenango Valley High School
High School Diploma

Cheryl Witherspoon Cheryl Witherspoon Charlotte, North Carolina Area Details
Cheryl Witherspoon's TeleSpectrum Worldwide, Inc Experience 1994 - 1998
Job Notary Public at Independent Contractor
Industry Financial Services
Experience
GM Financial  October 2004 - Present
Sprint PCS Call Center   October 2003 - October 2004
Race Track Petroleum   January 2001 - October 2003
Business Partners, USA   1998 - 2001
TeleSpectrum Worldwide, Inc.   1994 - 1998

Skills
Risk Management, Loans, Process Improvement, Credit, Leadership, Training, Financial Services, Customer Service, Management, Analysis, Finance, Outlook

Education
Asford University   2012 — 2014
Master's Degree, Organizational Management

University of Phoenix   2008 — 2011
Bachelor's Degree, Bachelor's of Science Management

Geoffrey Morehead Geoffrey Morehead Rockford, Illinois Area Details
Geoffrey Morehead's TeleSpectrum Worldwide, Inc Experience March 2004 - June 2004
Job PO Management Contractor at W.W. Grainger, Inc.
Industry Warehousing
Experience
W.W. Grainger, Inc.   May 2015 - Present
Lakeside International Trucks  February 2015 - April 2015
Aerotek  August 2013 - October 2014
SYNCREON  November 2012 - August 2013
Barnes International Ltd   April 2012 - October 2012
Lowe's Distribution  November 2006 - June 2011
Snap-on Tools  August 2004 - September 2006
Telespectrum Worldwide Inc  March 2004 - June 2004
MCI World Com  November 2003 - March 2004
Capital Acquisitions & Management Co   January 2003 - October 2003

Skills
•Proficient in the..., •Skilled in..., Knowledgeable and..., Possess a strong..., Excellent..., Detail-oriented,..., Team player with the...

Education
Rock Valley College   2012 — 2013
Business Administration

Northern IL University   1997 — 1998
Business Administration and Management, General