Teletech Communications
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Teletech Communications Employees
North Carolina State University July 2014 - February 2015
Troy University-Instructional Services January 2013 - December 2013
TeleTech Communications December 2010 - December 2011
Vodafone Ghana September 2009 - October 2010
Skills
Sales, Customer Service, Logistics, Analysis, Microsoft Office, Team Leadership, Customer Satisfaction, Teamwork, Call Centers, Data Analysis, PowerPoint, Research, Telecommunications, Call Center, Troubleshooting, Account Management, Wireless, Microsoft Excel, Windows, Qualitative Research, Foreign Policy Analysis, Intergovernmental..., Quantitative Research, Qualitative Data, Quantitative Data, Telemarketing, Distribution Logistics, Warehouse Management, Microsoft Outlook, International Law, Public Relations, Public Policy, International Relations, International..., Macroeconomics, International Political..., Conflict Analysis, Conflict Management, International Business, Office Administration, Administrative..., Sales Operations, Direct Sales, Medical Social Work, Supply Chain Operations, Project Management, Computer Network..., National Security..., Political Philosophy, Political Science
Education
Troy University 2012 — 2013
Master of Science in International Relations, International Development Studies, International Organizations and International law, GPA: 3.833
Kwame Nkrumah' University of Science and Technology, Kumasi 2005 — 2009
Bachelor of Arts (B.A.), Sociology and Social Work, GPA: 3.2
Beautiful Travels October 2014 - Present
Adecco Staffing, USA November 2013 - Present
Mr. P's BBQ and Pizza February 2008 - April 2009
Teletech Communications April 2002 - December 2007
Skills
QuickBooks, Tax Preparation, Accounting, Bookkeeping, Account Reconciliation, Accounts Receivable, Accounts Payable, Invoicing, General Ledger, Insurance, 10 Key, Payroll, Spreadsheets
Education
Heald College 2009 — 2011
A.A
Andon College 2003 — 2004
Diploma
Direct Alliance November 2011 - Present
ISS July 2011 - February 2012
Integrated Merchants January 2010 - February 2011
AIG Promotions March 2008 - June 2009
Teletech Communications September 2007 - January 2008
Ace Auto Recycling 2005 - 2008
Auto Recyclers August 2002 - June 2007
Skills
Account Management, Customer Experience, Customer Support, Telephone Skills, Workforce Management, Call Center, Customer Satisfaction, Customer Retention, Microsoft Excel
Education
DeVry University 2011 — 2014
B.A. degree, Information Technology; software development, 3.9
Greenville Hospital System December 2011 - Present
Greer Memorial Hospital December 2011 - Present
TeleTech July 2003 - December 2010
Teletech Communications July 2003 - December 2010
Family Foot and Ankle Center May 2000 - June 2003
Family Foot & Ankle Center May 2000 - June 2003
Skills
Proficient in Microsoft...
Education
Greenville Technical College 2010 — 2014
Mauldin High School 1998 — 2001
High School Diploma
Greenville Technical College
Mauldin High School
California Department of Corrections and Rehabilitation May 2015 - Present
City of Fremont March 2015 - May 2015
City of Stockton November 2013 - March 2015
Oncure Medical Corp September 2013 - November 2013
MegaPath Inc. August 2011 - September 2012
San Joaquin Regional Rail Commision November 2006 - August 2011
TAC Worldwide February 2006 - July 2006
RightStaff Inc November 2004 - January 2006
Teletech Communications September 2005 - November 2005
Argus Connection Inc. January 2005 - March 2005
Skills
Windows 2003..., Barracuda SPAM Firewall..., Desktop Support, Exchange Server 2007, Windows Server, Microsoft Exchange, Technical Support, Active Directory, DNS, TCP/IP, Troubleshooting, Windows 7, Networking, VoIP, Telecommunications, Wireless Networking, Cloud Computing, Information Technology, Network Design, Network Security, System Administration, DHCP, Hardware, Network Administration, Computer Hardware, Security, XP, Operating Systems, Software Installation, IP, WAN, VPN, Laptops, Windows, Cisco Technologies, Windows XP, LAN-WAN, Switches, Routers
Education
University of the Pacific 2000 — 2003
BS, Computer Engineer
San Joaquin Delta College 1996 — 1999
AA/Certificate, Engineering
The Walt Disney Company April 2005 - Present
The Walt Disney Company April 2005 - Present
AppleOne Employment Services July 2002 - April 2005
TeleTech Communications April 1996 - October 1999
Skills
SAP, Customer Service, Microsoft Office, Research, Typing, Budgets, Recruiting, Payroll, Human Resources, Accounts Payable, Accounting, Outlook, Training, System Administration, PowerPoint, Entertainment, Management, Film, Public Speaking, Event Planning, Finance, Social Media, Process Scheduler, Data Entry, Microsoft Excel, Access, Time Management, Television, Office Management, Social Networking, Microsoft Word, Event Management, Invoicing, Facebook, Employee Relations, FileMaker, Teamwork, Entertainment Industry, Leadership, PeopleSoft, Spreadsheets, Publicity, Project Management, Team Building, Administration, Lotus Notes, Adobe Acrobat, Inventory Management
Education
University of California, Los Angeles 2007 — 2011
Certificate, HR Management, GPA 4.0
Los Angeles Valley College 1998 — 2002
Associate of Arts (A.A.), Accounting, Business Management & Supervision, GPA 3.569
edx.org
Independent Learning Courses focusing on Accounting, Business, Communication and Conversational Span
Function10 Media June 2010 - Present
GearyCorp January 2007 - Present
Centrifuge Films January 2000 - January 2007
MPower Communications January 1999 - January 2000
Teletech Communications January 1990 - January 1991
Los Angeles Times January 1987 - January 1990
Skills
Customer Service, Customer Relations, Video Editing, Customer Satisfaction, Audio, Web Design, Social Media Marketing, Video Production, Videography, Commercials, Logo Design, Graphic Design, Problem Solving, Management Consulting, Marketing Strategy, Online Marketing, Corporate Branding, Personal Development, Online Video, Market Research, Public Speaking, Strategy, Leadership, Management, Entrepreneurship, Business Development, Training, Brand Development, Event Management, Sales, Account Management, Business Planning, Social Networking, Coaching, Contract Negotiation, Video, Project Management, Small Business, Television, Marketing, Online Advertising, Editing, Public Relations, Marketing Communications, Social Media, Email Marketing, Project Planning, SEO, Start-ups, Adobe Creative Suite
Education
Texas A&M University
Bachelor's degree, Business Administration
St. Philip's College
AA, Liberal Arts
West Valley OCC School
Factotum Incorporated May 2011 - Present
Panther Sports Academy June 2009 - Present
Alere Home Monitoring August 2010 - February 2011
Sierra Ridge Academy October 2009 - June 2010
Teletech Communications October 2008 - April 2009
Journeys September 2006 - August 2007
Dorfman Pacific April 2005 - August 2006
Skills
Quickbooks, Word, PowerPoint, Access, Billing, Reconciliation, Great Plains Software, Kronos, Accounts Payable, Invoicing, Excel, Customer Service, Outlook, Microsoft Office, Supervisory Skills, Accounting, Problem Solving, Promotions, Research, Merchandising, PeopleSoft, Event Planning, Microsoft Excel, Databases, QuickBooks, Microsoft Word, Inventory Management
Education
San Joaquin Delta College
Associates, Accounting
Sherman High 1995 — 1998
San Jose State University
Bachelor of Business Administration, Corporate Financial Management
Merrill Lynch August 1999 - Present
Teletech Communications May 1996 - August 1999
Skills
Series 7, Customer Service, Uniform Combined State..., Leadership, Management, Wealth Management, Series 63, Process Improvement, Mutual Funds, Equities, Microsoft Office, Fixed Income, Securities, Alternative Investments, Small Business, Marketing, Asset Allocation, Retirement Planning, Portfolio Management, Business Planning, Retirement, Investments, Investment Strategies, Investment Advisory, Asset Management, Strategic Financial..., Budgets, Strategic Planning, Financial Advisory
Education
College of the Desert 1992 — 1995
Associate's degree, Music
TeleTech Communications April 2010 - August 2010
Regency Real Estate May 2008 - March 2010
Education
Heald College 2008 — 2011
Business Administration (emphasis on Accounting)