TELETECH@Home Company
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TELETECH@Home Employees
Employee
Years
Job
Industry
Brook Hoffman Brook Hoffman's TELETECH@Home Experience October 2012 - August 2013
Job HewlettPackard Software Sales
Industry Information Technology and Services
Experience
Hewlett-Packard November 2014 - Present
Afni November 2012 - Present
TELETECH@Home October 2012 - August 2013
Skills
Customer Service, PowerPoint, Outlook, Problem Solving, Customer Relations, Team Leadership, Health, Time Management, Word, Microsoft Office, Excel, Access, Team Building, Data Entry, Account Management, Microsoft Excel, Promotions, Forecasting, Marketing Strategy, Negotiation, Inventory Management, Pipeline Management, Sales
Education
Nursing and Therapy Services of Colorado 2012 — 2012
Certified Nurse Aide, Health
University of Phoenix-Colorado Campus 2007 — 2011
Bachelor of Science, Health Administration (concentration in Health Information Systems), 3.58
Longmont High School 2000 — 2002
Diploma
Hewlett-Packard November 2014 - Present
Afni November 2012 - Present
TELETECH@Home October 2012 - August 2013
Skills
Customer Service, PowerPoint, Outlook, Problem Solving, Customer Relations, Team Leadership, Health, Time Management, Word, Microsoft Office, Excel, Access, Team Building, Data Entry, Account Management, Microsoft Excel, Promotions, Forecasting, Marketing Strategy, Negotiation, Inventory Management, Pipeline Management, Sales
Education
Nursing and Therapy Services of Colorado 2012 — 2012
Certified Nurse Aide, Health
University of Phoenix-Colorado Campus 2007 — 2011
Bachelor of Science, Health Administration (concentration in Health Information Systems), 3.58
Longmont High School 2000 — 2002
Diploma
Teri Dillman Teri Dillman's TELETECH@Home Experience November 2006 - June 2011
Job Broker Associate at Realty ONE Group
Industry Real Estate
Experience
Realty ONE Group October 2014 - Present
Coldwell Banker June 2013 - October 2014
Called 2 Be Fit November 2010 - December 2013
TeleTech@Home November 2006 - June 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Coaching, Training, Operations Management, Management, Team Leadership, Performance Management, Process Improvement, Vendor Management, Leadership, Recruiting, Team Management, Customer Retention, Team Building, Microsoft Office, Outlook, Sales, Cold Calling, Program Management, Strategic Planning, Contract Negotiation, Budgets, Selling, Leadership Development, Sales Management, Real Estate, Investment Properties, First Time Home Buyers, Residential Homes, Sellers, Relocation
Education
Texas State University-San Marcos 1983 — 1987
Bachelor of Science (B.S.), Criminal Justice and Corrections
Realty ONE Group October 2014 - Present
Coldwell Banker June 2013 - October 2014
Called 2 Be Fit November 2010 - December 2013
TeleTech@Home November 2006 - June 2011
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Coaching, Training, Operations Management, Management, Team Leadership, Performance Management, Process Improvement, Vendor Management, Leadership, Recruiting, Team Management, Customer Retention, Team Building, Microsoft Office, Outlook, Sales, Cold Calling, Program Management, Strategic Planning, Contract Negotiation, Budgets, Selling, Leadership Development, Sales Management, Real Estate, Investment Properties, First Time Home Buyers, Residential Homes, Sellers, Relocation
Education
Texas State University-San Marcos 1983 — 1987
Bachelor of Science (B.S.), Criminal Justice and Corrections
Glenda Moore Glenda Moore's TELETECH@Home Experience 2007 - 2011
Job Administrator/Educator/Author/Singer/Songwriter
Industry Higher Education
Experience
The Latter Entertainment Group October 2012 - Present
Mansfield ISD August 2010 - Present
Novo 1 May 2011 - January 2014
Army & Air Force Services June 2011 - January 2012
TeleTech@Home 2007 - 2011
Texas Tech University February 2008 - June 2010
Parkway Church August 2008 - May 2010
Community Church April 1994 - March 2008
Texas Department of Criminal Justice - Parole Div October 1992 - February 1999
Skills
Teaching, Microsoft Office, Word, PowerPoint, Photoshop, Public Speaking, Excel, Customer Service, Customer Relations, InDesign, Outlook, Administration, Event Planning, Event Management, Higher Education, Accounting, Access, Non-profits, Management, Music, Leadership, Nonprofits, Program Management, Administrative..., Microsoft Excel, Microsoft Word, Payroll
Education
South Plains College 2004 — 2007
Associate of Arts (A.A.), Education, Business
University of Phoenix
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Lubbock Christian University
Bible Ministry w Music Emphasis, Bible, Music
The Latter Entertainment Group October 2012 - Present
Mansfield ISD August 2010 - Present
Novo 1 May 2011 - January 2014
Army & Air Force Services June 2011 - January 2012
TeleTech@Home 2007 - 2011
Texas Tech University February 2008 - June 2010
Parkway Church August 2008 - May 2010
Community Church April 1994 - March 2008
Texas Department of Criminal Justice - Parole Div October 1992 - February 1999
Skills
Teaching, Microsoft Office, Word, PowerPoint, Photoshop, Public Speaking, Excel, Customer Service, Customer Relations, InDesign, Outlook, Administration, Event Planning, Event Management, Higher Education, Accounting, Access, Non-profits, Management, Music, Leadership, Nonprofits, Program Management, Administrative..., Microsoft Excel, Microsoft Word, Payroll
Education
South Plains College 2004 — 2007
Associate of Arts (A.A.), Education, Business
University of Phoenix
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Lubbock Christian University
Bible Ministry w Music Emphasis, Bible, Music
Linda Purdy Linda Purdy's TELETECH@Home Experience August 2014 - October 2014
Job Eligibility/Referral Specialist 1 at Clark County Job and Family Services
Industry Airlines/Aviation
Experience
Clark County Job and Family Services July 2015 - Present
Assurant Specialty Property June 2015 - July 2015
Uber December 2014 - February 2015
Clark County Ohio Board of Elections September 2014 - November 2014
TeleTech@home August 2014 - October 2014
Citizens Home Loans of America March 2014 - July 2014
Arlington ISD February 2013 - June 2013
American Airlines April 1982 - March 2013
Skills
Management, Microsoft Excel, Leadership, Customer Service, Team Building, Sales, Community Outreach, Public Speaking, Coaching, Marketing, Event Planning, Outlook, Analysis, Budgets, Social Networking, PowerPoint, Strategic Planning, Team Leadership, Training, Microsoft Word, Teaching, Microsoft Office
Education
The University of Texas at Arlington 1980 — 1982
Attended 4 years, Interior Architecture
Tarrant County College 1977 — 1979
Associate of Arts (A.A.), Psychology and Humanities
Clark County Job and Family Services July 2015 - Present
Assurant Specialty Property June 2015 - July 2015
Uber December 2014 - February 2015
Clark County Ohio Board of Elections September 2014 - November 2014
TeleTech@home August 2014 - October 2014
Citizens Home Loans of America March 2014 - July 2014
Arlington ISD February 2013 - June 2013
American Airlines April 1982 - March 2013
Skills
Management, Microsoft Excel, Leadership, Customer Service, Team Building, Sales, Community Outreach, Public Speaking, Coaching, Marketing, Event Planning, Outlook, Analysis, Budgets, Social Networking, PowerPoint, Strategic Planning, Team Leadership, Training, Microsoft Word, Teaching, Microsoft Office
Education
The University of Texas at Arlington 1980 — 1982
Attended 4 years, Interior Architecture
Tarrant County College 1977 — 1979
Associate of Arts (A.A.), Psychology and Humanities
Tracey M Billie Tracey M Billie's TELETECH@Home Experience November 2008 - May 2009
Job Student at Western Governors
Industry Information Services
Experience
Teletech@Home November 2008 - May 2009
Palmetto GBA (Blue Cross Blue Shield) November 2005 - May 2006
Kmart December 2001 - January 2006
Computer Upgraders March 2000 - May 2000
Skills
Comptia A+, Comptia Net+, CCENT, CCNA, CCNA Security, COMPTIA SECURITY+, CompTIA, CompTIA Network+, A+ Certified, Computer Hardware, CompTIA A+ Certification, Active Directory, Windows Server, Troubleshooting, Wireless Networking, Routers
Education
Western Governors University 2012 — 2013
Master's degree, Computer and Information Systems Security/Information Assurance, 4.0
Capella University 2011 — 2011
Master's, Education
Central Carolina Technical College 2010 — 2011
Certificate of Internetworking, Information Technology
Cisco Network Academy - Central Carolina Technical College 2010 — 2011
Internetworking Certificate, Information Technology
Central Carolina Technical College 2009 — 2011
Associate, Science - Computer Network
University of South Carolina 1994 — 2000
Associate, Science - Biology
University of South Carolina 1994 — 2000
B.A, Studies
University of Phoenix
Master's, Education
Teletech@Home November 2008 - May 2009
Palmetto GBA (Blue Cross Blue Shield) November 2005 - May 2006
Kmart December 2001 - January 2006
Computer Upgraders March 2000 - May 2000
Skills
Comptia A+, Comptia Net+, CCENT, CCNA, CCNA Security, COMPTIA SECURITY+, CompTIA, CompTIA Network+, A+ Certified, Computer Hardware, CompTIA A+ Certification, Active Directory, Windows Server, Troubleshooting, Wireless Networking, Routers
Education
Western Governors University 2012 — 2013
Master's degree, Computer and Information Systems Security/Information Assurance, 4.0
Capella University 2011 — 2011
Master's, Education
Central Carolina Technical College 2010 — 2011
Certificate of Internetworking, Information Technology
Cisco Network Academy - Central Carolina Technical College 2010 — 2011
Internetworking Certificate, Information Technology
Central Carolina Technical College 2009 — 2011
Associate, Science - Computer Network
University of South Carolina 1994 — 2000
Associate, Science - Biology
University of South Carolina 1994 — 2000
B.A, Studies
University of Phoenix
Master's, Education
Fedner Beautelus Fedner Beautelus's TELETECH@Home Experience 2011 - 2012
Job Certified Surgical Technologist
Industry Hospital & Health Care
Experience
Responsive Home Health Inc March 2013 - Present
Fort lauderdale October 2012 - January 2013
Teletech@home 2011 - 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, Accounts Payable, Cpr Certified, Healthcare
Education
Lindsey Hopkins Technical Education Center 2007 — 2012
Surgical technology, Surgical Technology/Technologist
Lycee Tertulien Guilbaud 1995 — 2001
Responsive Home Health Inc March 2013 - Present
Fort lauderdale October 2012 - January 2013
Teletech@home 2011 - 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, Accounts Payable, Cpr Certified, Healthcare
Education
Lindsey Hopkins Technical Education Center 2007 — 2012
Surgical technology, Surgical Technology/Technologist
Lycee Tertulien Guilbaud 1995 — 2001
Stanton Eugene Easley Stanton Eugene Easley's TELETECH@Home Experience December 2014 - December 2014
Job IT Professional
Industry Information Technology and Services
Experience
Operation IT July 2015 - July 2015
GDH Consulting February 2015 - February 2015
TeleTech@Home December 2014 - December 2014
Macalester College December 2007 - February 2008
Federal Reserve Bank of Minneapolis July 2007 - September 2007
UnitedHealth Group February 2007 - May 2007
Northwestern College August 2006 - October 2006
St. Paul Travelers February 2006 - July 2006
Best Buy September 2005 - November 2005
3M Electronic Monitoring Ltd. August 2005 - September 2005
Skills
Customer Service, Microsoft Office, Sourcing, Talent Acquisition, Technical Recruiting, Internet Recruiting, Screening, Vendor Management, SDLC, Staffing Services, Applicant Tracking..., Networking, Interviews
Education
Dunwoody College of Technology 2002 — 2004
Associate's Degree, Information Technology
St Cloud Technical and Community College 1999 — 1999
Computer Programming/Programmer, General
Professional Business Associates, Wilmington, Delaware 1995 — 1995
Business Office Skills, Pass
Merchant Mariner School, Bayonne, New Jersey 1990 — 1990
Merchant Mariner Certification Of Training, Shipboard Fire Fighting (Fire Resistant Suit, Damage Control), Hazardous Materials Handling, Pass
Shoreline Community College 1982 — 1984
Music Theory and Composition
Pierce College at Fort Steilacoom 1979 — 1981
Jazz, Music Theory
Fort Bliss Air Defense Artillery training Center, Fort Bliss, (El Paso) Texas 1979 — 1979
Distinguished Graduate, Basic Military Training; Advanced Individual training (AIT), Distinguished Graduate
John Overton High School, Nashville, Tennessee 1978 — 1979
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Operation IT July 2015 - July 2015
GDH Consulting February 2015 - February 2015
TeleTech@Home December 2014 - December 2014
Macalester College December 2007 - February 2008
Federal Reserve Bank of Minneapolis July 2007 - September 2007
UnitedHealth Group February 2007 - May 2007
Northwestern College August 2006 - October 2006
St. Paul Travelers February 2006 - July 2006
Best Buy September 2005 - November 2005
3M Electronic Monitoring Ltd. August 2005 - September 2005
Skills
Customer Service, Microsoft Office, Sourcing, Talent Acquisition, Technical Recruiting, Internet Recruiting, Screening, Vendor Management, SDLC, Staffing Services, Applicant Tracking..., Networking, Interviews
Education
Dunwoody College of Technology 2002 — 2004
Associate's Degree, Information Technology
St Cloud Technical and Community College 1999 — 1999
Computer Programming/Programmer, General
Professional Business Associates, Wilmington, Delaware 1995 — 1995
Business Office Skills, Pass
Merchant Mariner School, Bayonne, New Jersey 1990 — 1990
Merchant Mariner Certification Of Training, Shipboard Fire Fighting (Fire Resistant Suit, Damage Control), Hazardous Materials Handling, Pass
Shoreline Community College 1982 — 1984
Music Theory and Composition
Pierce College at Fort Steilacoom 1979 — 1981
Jazz, Music Theory
Fort Bliss Air Defense Artillery training Center, Fort Bliss, (El Paso) Texas 1979 — 1979
Distinguished Graduate, Basic Military Training; Advanced Individual training (AIT), Distinguished Graduate
John Overton High School, Nashville, Tennessee 1978 — 1979
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Barry Stapsky Barry Stapsky's TELETECH@Home Experience June 2014 - Present
Job Customer Service Representative at Teletech@home
Industry Computer Networking
Experience
Teletech@home June 2014 - Present
TeleTech October 2012 - Present
Xerox Business Services September 2013 - April 2014
Sutherland Global Services January 2012 - March 2012
ETS Staffing September 2008 - January 2012
Remedy Intelligent Staffing January 2008 - January 2012
Wayne ARC July 1985 - July 2006
New York Public Interest Research Group October 1982 - June 1985
University at Albany September 1979 - December 1980
State College of Geneseo September 1977 - June 1979
Skills
CompTIA A+ Certification, CompTIA Network+..., CompTIA Security, Technical Support, Customer Service, Windows Server, Troubleshooting, Teaching, Sales, Outlook, Interviews, Teamwork, Job Search Strategies, Windows 7, Direct Sales, Quality Assurance, Research, Computer Repair, Microsoft Office
Education
Carnegie Mellon University 1965 — 1969
Bachelor of Science, Chemistry
State College
Master of Arts, Psychology
Teletech@home June 2014 - Present
TeleTech October 2012 - Present
Xerox Business Services September 2013 - April 2014
Sutherland Global Services January 2012 - March 2012
ETS Staffing September 2008 - January 2012
Remedy Intelligent Staffing January 2008 - January 2012
Wayne ARC July 1985 - July 2006
New York Public Interest Research Group October 1982 - June 1985
University at Albany September 1979 - December 1980
State College of Geneseo September 1977 - June 1979
Skills
CompTIA A+ Certification, CompTIA Network+..., CompTIA Security, Technical Support, Customer Service, Windows Server, Troubleshooting, Teaching, Sales, Outlook, Interviews, Teamwork, Job Search Strategies, Windows 7, Direct Sales, Quality Assurance, Research, Computer Repair, Microsoft Office
Education
Carnegie Mellon University 1965 — 1969
Bachelor of Science, Chemistry
State College
Master of Arts, Psychology
Gina A.'s TELETECH@Home Experience November 2009 - April 2010
Job Professional and Congenial Services from Administrative Support to Outsourcing Clients.
Industry Telecommunications
Experience
TeleTech@Home November 2009 - April 2010
S .T January 2001 - June 2002
Nevada Treatment Center May 1999 - August 2001
Moore Enterprises July 1999 - January 2000
Lawrence's Furniture December 1998 - April 1999
Skills
Customer Service, Coaching
Education
University o Phoenix-Las Vegas 2001 — 2003
MA, Educational Counseling
University of Nevada-Las Vegas 1991 — 1996
BA, Sociology w/minor in Communications
S.N.V.T.C. (Vo-Tech) 1988 — 1991
Diploma, Secretarial Science
University of Nevada
Bachelor of Arts, Sociology
University of Phoenix-Nevada Campus
Masters of Arts, Educational Counseling
TeleTech@Home November 2009 - April 2010
S .T January 2001 - June 2002
Nevada Treatment Center May 1999 - August 2001
Moore Enterprises July 1999 - January 2000
Lawrence's Furniture December 1998 - April 1999
Skills
Customer Service, Coaching
Education
University o Phoenix-Las Vegas 2001 — 2003
MA, Educational Counseling
University of Nevada-Las Vegas 1991 — 1996
BA, Sociology w/minor in Communications
S.N.V.T.C. (Vo-Tech) 1988 — 1991
Diploma, Secretarial Science
University of Nevada
Bachelor of Arts, Sociology
University of Phoenix-Nevada Campus
Masters of Arts, Educational Counseling
Brian Pinzon BrianPinzon@pindome.com Brian Pinzon BrianPinzon@pindome.com's TELETECH@Home Experience February 2009 - February 2009
Job CEO at Pan American Diabetes Foundation
Industry Higher Education
Experience
Pan American Diabetes Foundation January 2007 - Present
Brian Pinzon, Independant Inventor August 1998 - Present
Pindome Corporation August 1987 - Present
Pindome Corporation September 1985 - Present
Teletech@Home February 2009 - February 2009
SongRent.com March 2007 - 2009
Viva Chevrolet February 2008 - March 2008
Food Service Industry January 1980 - May 2007
Pan American Hospital February 2005 - April 2006
Dr Tai Lam March 2003 - June 2005
Skills
JavaBeans, Unix Shell Scripting, Outlook, Typing, Financial Accounting, Corporate Finance, Mergers, Stock Management, Financial Forecasting, Accounting, Payroll, Yahoo Search Marketing, Yahoo Search, Yahoo Site Builder, HTML + CSS, FTP, Computer Hardware, Wireless Networking, Social Networking, Financial Management, Healthcare Services, Technology Management, Adobe Creative Suite, Maple, Altman's Z score, Forex, Science Fiction, Religion, Food Service, Multisim, Cygwin, Flowcode, Microsoft Office, Microsoft Office 2010, E-commerce, HTML, Mergers & Acquisitions, Business Planning, Team Leadership, Leadership, Foreign Exchange, Management, Office 2010, Strategic Planning, Healthcare, Strategy, Managerial Finance, Start-ups, Executive Management
Education
Grand Canyon University 2014 — 2018
Doctor of Philosophy (PhD), Educational Leadership and Administration, Health Care Adminsitration
DeVry University-Illinois 2010 — 2010
Attended, Computer Engineering, A
Colorado Technical University 2008 — 2009
ASIT, Information Technology
University of Phoenix 1997 — 1999
MBA, Technology Management
Webster University 1990 — 1993
MBA, Healthcare Services
New Mexico State University 1988 — 1990
BBA, Financial Management
New Mexico Military Institute 1984 — 1984
n/a, Basic Training
Pan American Diabetes Foundation January 2007 - Present
Brian Pinzon, Independant Inventor August 1998 - Present
Pindome Corporation August 1987 - Present
Pindome Corporation September 1985 - Present
Teletech@Home February 2009 - February 2009
SongRent.com March 2007 - 2009
Viva Chevrolet February 2008 - March 2008
Food Service Industry January 1980 - May 2007
Pan American Hospital February 2005 - April 2006
Dr Tai Lam March 2003 - June 2005
Skills
JavaBeans, Unix Shell Scripting, Outlook, Typing, Financial Accounting, Corporate Finance, Mergers, Stock Management, Financial Forecasting, Accounting, Payroll, Yahoo Search Marketing, Yahoo Search, Yahoo Site Builder, HTML + CSS, FTP, Computer Hardware, Wireless Networking, Social Networking, Financial Management, Healthcare Services, Technology Management, Adobe Creative Suite, Maple, Altman's Z score, Forex, Science Fiction, Religion, Food Service, Multisim, Cygwin, Flowcode, Microsoft Office, Microsoft Office 2010, E-commerce, HTML, Mergers & Acquisitions, Business Planning, Team Leadership, Leadership, Foreign Exchange, Management, Office 2010, Strategic Planning, Healthcare, Strategy, Managerial Finance, Start-ups, Executive Management
Education
Grand Canyon University 2014 — 2018
Doctor of Philosophy (PhD), Educational Leadership and Administration, Health Care Adminsitration
DeVry University-Illinois 2010 — 2010
Attended, Computer Engineering, A
Colorado Technical University 2008 — 2009
ASIT, Information Technology
University of Phoenix 1997 — 1999
MBA, Technology Management
Webster University 1990 — 1993
MBA, Healthcare Services
New Mexico State University 1988 — 1990
BBA, Financial Management
New Mexico Military Institute 1984 — 1984
n/a, Basic Training
Cathleen Nance Cathleen Nance's TELETECH@Home Experience October 2012 - February 2013
Job Full time student at Full Sail University
Industry Writing and Editing
Experience
Full Sail University October 2014 - Present
Teletech@home October 2012 - February 2013
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel
Education
Full Sail University 2014 — 2016
Bachelor's Degree, Communication and Media Studies
Ashworth College 2010 — 2011
High School, High School/Secondary Diplomas and Certificates
Full Sail University October 2014 - Present
Teletech@home October 2012 - February 2013
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel
Education
Full Sail University 2014 — 2016
Bachelor's Degree, Communication and Media Studies
Ashworth College 2010 — 2011
High School, High School/Secondary Diplomas and Certificates
SherLonda (Jones) Johnson's TELETECH@Home Experience October 2009 - October 2011
Job Customer ServiceTeleTech@Home for Hyundai Dealership
Industry Hospital & Health Care
Experience
BroadPath Healthcare Solutions September 2012 - November 2012
Universal Health Care November 2011 - January 2012
TeleTech@Home October 2009 - October 2011
Aerotek (Chase & Firestone Metal) Contracted June 2009 - October 2010
Staffmark (Comcast & Entergy) (Contracted) November 2005 - October 2007
MS Dept of Health May 2001 - November 2003
Skills
Data Entry, Customer Service, Medicare Advantage, Medicaid, Healthcare, STD, Call Center, Internet, Microsoft Office, Outlook, Webmail, Utility, Cable Modems, Secretarial Skills, Clerical Skills, Medical Records, Medical Billing, Medical Coding, Office Administration, Supervisory Experience, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Access, Banking, Call Centers, Management, Salesforce.com, Telephone Skills, Troubleshooting
Education
Jackson State University 2004 — 2007
Non-Degree, Business Administration and Management, General
Magnolia College of CosmetologyCosmetology 2005 — 2006
Certificate in Cosmetology, Cosmetology
Hinds Community College 1989 — 1991
Business Administration
Port Gibson High School 1985 — 1989
High School Diploma, General Studies
Center
BroadPath Healthcare Solutions September 2012 - November 2012
Universal Health Care November 2011 - January 2012
TeleTech@Home October 2009 - October 2011
Aerotek (Chase & Firestone Metal) Contracted June 2009 - October 2010
Staffmark (Comcast & Entergy) (Contracted) November 2005 - October 2007
MS Dept of Health May 2001 - November 2003
Skills
Data Entry, Customer Service, Medicare Advantage, Medicaid, Healthcare, STD, Call Center, Internet, Microsoft Office, Outlook, Webmail, Utility, Cable Modems, Secretarial Skills, Clerical Skills, Medical Records, Medical Billing, Medical Coding, Office Administration, Supervisory Experience, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Access, Banking, Call Centers, Management, Salesforce.com, Telephone Skills, Troubleshooting
Education
Jackson State University 2004 — 2007
Non-Degree, Business Administration and Management, General
Magnolia College of CosmetologyCosmetology 2005 — 2006
Certificate in Cosmetology, Cosmetology
Hinds Community College 1989 — 1991
Business Administration
Port Gibson High School 1985 — 1989
High School Diploma, General Studies
Center
Amanda Olivas Amanda Olivas's TELETECH@Home Experience September 2009 - January 2010
Job Independent Consultant for The Pampered Chef
Industry Retail
Experience
Amanda Olivas - Independent Consultant for The Pampered Chef February 2013 - Present
TeleTech@Home September 2009 - January 2010
Miraval Arizona November 2008 - September 2009
Starwood Hotels & Resorts Worldwide, Inc. October 2007 - November 2008
Starwood Hotels & Resorts Worldwide, Inc. July 2006 - October 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2003 - July 2006
Skills
Customer Service, Hospitality, Supervisory Experience
Education
Pima Community College
Bachelor of Business Administration (BBA), Accounting
Amanda Olivas - Independent Consultant for The Pampered Chef February 2013 - Present
TeleTech@Home September 2009 - January 2010
Miraval Arizona November 2008 - September 2009
Starwood Hotels & Resorts Worldwide, Inc. October 2007 - November 2008
Starwood Hotels & Resorts Worldwide, Inc. July 2006 - October 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2003 - July 2006
Skills
Customer Service, Hospitality, Supervisory Experience
Education
Pima Community College
Bachelor of Business Administration (BBA), Accounting
Theodore Ash Theodore Ash's TELETECH@Home Experience June 2008 - August 2009
Job Paralegal Student and Independent Author
Industry Legal Services
Experience
Self Employed March 2014 - Present
TeleTech@Home June 2008 - August 2009
Avaya Communications October 2007 - March 2008
XO Communications August 2007 - October 2007
Verizon Business February 2007 - August 2007
Agilent Technologies Inc July 2005 - February 2007
PC Club September 2004 - July 2005
Telesales and Business Development March 2002 - September 2002
Self employed April 1999 - July 2001
Skills
Windows 7, Windows XP, Windows Vista, Microsoft Office, Microsoft Word, Microsoft Excel, Linux, Call Centers, Technical Support, CRM, SAP, Siebel CRM, Deuxo Marketing Software, Goldmine Sales Funnel..., Salesforce.com, Sales Operations, Pre-sales, Sales Process, Program Management, Order Management, Networking, Six Sigma, Customer Service
Education
American Public University System 2014 — 2016
Certificate, Paralegal Studies
South High School 1992 — 1995
Diploma, Computer Business Major
George Washington High School 1991 — 1992
Coursework, Computer Magnet Courses
Self Employed March 2014 - Present
TeleTech@Home June 2008 - August 2009
Avaya Communications October 2007 - March 2008
XO Communications August 2007 - October 2007
Verizon Business February 2007 - August 2007
Agilent Technologies Inc July 2005 - February 2007
PC Club September 2004 - July 2005
Telesales and Business Development March 2002 - September 2002
Self employed April 1999 - July 2001
Skills
Windows 7, Windows XP, Windows Vista, Microsoft Office, Microsoft Word, Microsoft Excel, Linux, Call Centers, Technical Support, CRM, SAP, Siebel CRM, Deuxo Marketing Software, Goldmine Sales Funnel..., Salesforce.com, Sales Operations, Pre-sales, Sales Process, Program Management, Order Management, Networking, Six Sigma, Customer Service
Education
American Public University System 2014 — 2016
Certificate, Paralegal Studies
South High School 1992 — 1995
Diploma, Computer Business Major
George Washington High School 1991 — 1992
Coursework, Computer Magnet Courses
Amy Jaeger's TELETECH@Home Experience March 2011 - January 2013
Job Senior Account Executive
Industry Staffing and Recruiting
Experience
Topgrading, Inc. January 2013 - Present
TeleTech@Home March 2011 - January 2013
TeleTech November 2007 - March 2011
Alpine Access, Inc. 2005 - 2007
Skills
Technical Recruiting, Recruiting, Screening Resumes, Employee Relations, Human Resources, Performance Management, HRIS
Education
University of Northern Colorado 1982 — 1985
Cherry Creek High School 1979 — 1982
Topgrading, Inc. January 2013 - Present
TeleTech@Home March 2011 - January 2013
TeleTech November 2007 - March 2011
Alpine Access, Inc. 2005 - 2007
Skills
Technical Recruiting, Recruiting, Screening Resumes, Employee Relations, Human Resources, Performance Management, HRIS
Education
University of Northern Colorado 1982 — 1985
Cherry Creek High School 1979 — 1982
Diane Hildebrandt's TELETECH@Home Experience March 2007 - February 2010
Job Instructional Designer
Industry Education Management
Experience
Sumaria Networks, LLC February 2010 - Present
TeleTech@Home March 2007 - February 2010
Accenture Services February 2006 - October 2006
Amerifunding February 2003 - January 2005
D. Hildebrandt and Assoc. LLC August 2001 - December 2002
Avaya/Lucent Technologies/AT&T June 1981 - July 2001
Skills
Instructional Design, Blended Learning, Captivate, E-Learning, Leadership Development, Instructor-led Training, Learning Management, Needs Analysis, Training, ADDIE, Learning Management..., Adult Education, ILT, Technical Training, Hands-on Training, Program Management, Employee Training, Technical Writing, Training Delivery, Curriculum Design, Organizational Learning, Organizational..., Workshop Facilitation, Performance Consulting, Performance Improvement, Mobile Learning, Lectora, Distance Learning, Education Software, Job Aids, SCORM, Social Learning
Education
Colorado State University
BS
Webster University
MA-, HR, and Management
Sumaria Networks, LLC February 2010 - Present
TeleTech@Home March 2007 - February 2010
Accenture Services February 2006 - October 2006
Amerifunding February 2003 - January 2005
D. Hildebrandt and Assoc. LLC August 2001 - December 2002
Avaya/Lucent Technologies/AT&T June 1981 - July 2001
Skills
Instructional Design, Blended Learning, Captivate, E-Learning, Leadership Development, Instructor-led Training, Learning Management, Needs Analysis, Training, ADDIE, Learning Management..., Adult Education, ILT, Technical Training, Hands-on Training, Program Management, Employee Training, Technical Writing, Training Delivery, Curriculum Design, Organizational Learning, Organizational..., Workshop Facilitation, Performance Consulting, Performance Improvement, Mobile Learning, Lectora, Distance Learning, Education Software, Job Aids, SCORM, Social Learning
Education
Colorado State University
BS
Webster University
MA-, HR, and Management
Ashley Loveless's TELETECH@Home Experience October 2011 - Present
Job New Credit Inc
Industry Accounting
Experience
Teletech@home October 2011 - Present
Teletech@ Home September 2011 - Present
New Credit inc Self employment January 2007 - February 2012
New Credit Inc February 2010 - August 2011
Alpine Access @ Home April 2008 - February 2011
Infirmary Health Systems July 2008 - February 2010
Infirmary Health System October 2007 - February 2010
Express Personnel Services October 2007 - July 2008
Kelly Services January 2006 - October 2007
Dillard's Department Store February 2005 - December 2005
Skills
Employee Relations, Benefits Administration, HRIS, Human Resources, Employee Benefits, Computer skills,...
Education
Troy State University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Accouting
John L Leflore 1997 — 2001
Diploma, Academic
Troy University Online
Business Administration /Human Resource Management
Teletech@home October 2011 - Present
Teletech@ Home September 2011 - Present
New Credit inc Self employment January 2007 - February 2012
New Credit Inc February 2010 - August 2011
Alpine Access @ Home April 2008 - February 2011
Infirmary Health Systems July 2008 - February 2010
Infirmary Health System October 2007 - February 2010
Express Personnel Services October 2007 - July 2008
Kelly Services January 2006 - October 2007
Dillard's Department Store February 2005 - December 2005
Skills
Employee Relations, Benefits Administration, HRIS, Human Resources, Employee Benefits, Computer skills,...
Education
Troy State University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Accouting
John L Leflore 1997 — 2001
Diploma, Academic
Troy University Online
Business Administration /Human Resource Management
Tina Taylor-Lucas's TELETECH@Home Experience August 2009 - August 2010
Job Community Care Advocate at United Way of America
Industry Nonprofit Organization Management
Experience
United Way of America September 2009 - Present
United Way September 2009 - Present
Teletech@Home August 2009 - August 2010
Summit Health August 2008 - January 2009
Kelly Services January 2008 - July 2008
Banker's Life and Casualty January 2007 - January 2008
Mathis Community Center April 2006 - May 2007
Aditya Birla Minacs September 2002 - December 2005
Skills
Volunteer Management, Non-profits, Fundraising, Program Development, Community Outreach, Grant Writing, Board Development, Philanthropy, Planned Giving, Annual Giving, Community Development, Grants, Stewardship, NGOs, Social Services, Community Organizing, Capacity Building, Event Planning, Fundraisers, Program Evaluation, Youth Development
Education
University of Michigan 1996 — 2001
University of Michigan
English
United Way of America September 2009 - Present
United Way September 2009 - Present
Teletech@Home August 2009 - August 2010
Summit Health August 2008 - January 2009
Kelly Services January 2008 - July 2008
Banker's Life and Casualty January 2007 - January 2008
Mathis Community Center April 2006 - May 2007
Aditya Birla Minacs September 2002 - December 2005
Skills
Volunteer Management, Non-profits, Fundraising, Program Development, Community Outreach, Grant Writing, Board Development, Philanthropy, Planned Giving, Annual Giving, Community Development, Grants, Stewardship, NGOs, Social Services, Community Organizing, Capacity Building, Event Planning, Fundraisers, Program Evaluation, Youth Development
Education
University of Michigan 1996 — 2001
University of Michigan
English
shannon notestine's TELETECH@Home Experience September 2012 - Present
Job Technical Support at Teletech@home
Industry Computer & Network Security
Experience
Apple July 2013 - Present
Teletech@home September 2012 - Present
Senior Center June 2009 - 2011
Regions Bank March 2003 - July 2007
Rainbow Hill Farms May 2001 - March 2003
Skills
Computers, Computer Maintenance, Business, Networking, Computer Security, Help Desk Support, Time Management, Access, Telephone Skills, Microsoft Office, Administrative Work, Microsoft Excel, Asset, Supervising, Computer Hardware, Software, Microsoft Word, Windows 7, Technical Support, People Skills, Software Installation, Training
Education
Kaplan University 2011 — 2012
Masters in Information Technology with a concentration in information security, Computer and Information Systems Security/Information Assurance
Middle Tennessee State University 2008 — 2010
Bachelor of professional studies with a concentration of information technology, Information Technology
Apple July 2013 - Present
Teletech@home September 2012 - Present
Senior Center June 2009 - 2011
Regions Bank March 2003 - July 2007
Rainbow Hill Farms May 2001 - March 2003
Skills
Computers, Computer Maintenance, Business, Networking, Computer Security, Help Desk Support, Time Management, Access, Telephone Skills, Microsoft Office, Administrative Work, Microsoft Excel, Asset, Supervising, Computer Hardware, Software, Microsoft Word, Windows 7, Technical Support, People Skills, Software Installation, Training
Education
Kaplan University 2011 — 2012
Masters in Information Technology with a concentration in information security, Computer and Information Systems Security/Information Assurance
Middle Tennessee State University 2008 — 2010
Bachelor of professional studies with a concentration of information technology, Information Technology
Jennie Boyle's TELETECH@Home Experience August 2012 - April 2015
Job Experience Customer Recovery and Management
Industry Hospitality
Experience
TeleTech@Home August 2012 - April 2015
J&J Industries April 1994 - April 2012
Skills
Customer Service, Customer Satisfaction, Customer Experience, Training, Leadership, Management, Money Management, Supply Ordering, Order Management, Inventory Management, Team Management, Microsoft Office, Email Clients
Education
St. Petersburg College 2013 — 2016
Associate's Degree, Business Administration and Management, General, 3.2 gpa
Pasco-Hernando Community College 1994 — 1996
Technical Certificate, Medical Administrative/Executive Assistant and Medical Secretary, 3.6
TeleTech@Home August 2012 - April 2015
J&J Industries April 1994 - April 2012
Skills
Customer Service, Customer Satisfaction, Customer Experience, Training, Leadership, Management, Money Management, Supply Ordering, Order Management, Inventory Management, Team Management, Microsoft Office, Email Clients
Education
St. Petersburg College 2013 — 2016
Associate's Degree, Business Administration and Management, General, 3.2 gpa
Pasco-Hernando Community College 1994 — 1996
Technical Certificate, Medical Administrative/Executive Assistant and Medical Secretary, 3.6
Jennifer Ben Messaoud's TELETECH@Home Experience August 2011 - February 2012
Job homemaker
Industry Consumer Services
Experience
N/A February 2013 - Present
TeleTech@home August 2011 - February 2012
Skills
Customer Service, Data Entry, Marketing, Microsoft Office
Education
Ashford University
N/A February 2013 - Present
TeleTech@home August 2011 - February 2012
Skills
Customer Service, Data Entry, Marketing, Microsoft Office
Education
Ashford University
Philip Poxon's TELETECH@Home Experience August 2014 - April 2015
Job Technical Customer Service Representative at Teletech@Home.
Industry Electrical/Electronic Manufacturing
Experience
Teletech@Home August 2014 - April 2015
Teletech@Home. January 2014 - January 2014
Detcon, Inc. October 2006 - June 2013
Detcon, Inc November 1996 - June 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Troubleshooting, Process Improvement, Customer Service, Analysis, Product Development, Made2Manage, Management, AutoCAD LT, Joomla, Mac, QuickBooks, QuarkXPress, Quality Control, Windows, Inventory Control, Purchasing Processes, Bill of Materials, Manuals, Document Management, receiving department, Collections, AutoCAD, Engineering, Project Management, Six Sigma, Manufacturing
Education
University of Houston 1970 — 1974
Bachelor of Business Administration (B.B.A.), Organizational Behavior and managment
Teletech@Home August 2014 - April 2015
Teletech@Home. January 2014 - January 2014
Detcon, Inc. October 2006 - June 2013
Detcon, Inc November 1996 - June 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Troubleshooting, Process Improvement, Customer Service, Analysis, Product Development, Made2Manage, Management, AutoCAD LT, Joomla, Mac, QuickBooks, QuarkXPress, Quality Control, Windows, Inventory Control, Purchasing Processes, Bill of Materials, Manuals, Document Management, receiving department, Collections, AutoCAD, Engineering, Project Management, Six Sigma, Manufacturing
Education
University of Houston 1970 — 1974
Bachelor of Business Administration (B.B.A.), Organizational Behavior and managment
Paula Hudson's TELETECH@Home Experience September 2014 - November 2014
Job Office Manager at A1 Quick Cash
Industry Banking
Experience
A1 Quick Cash November 2014 - Present
Teletech@home September 2014 - November 2014
Wilson Bank & Trust 1997 - 2013
Skills
General Office Skills, MS Windows, Customer Service, Call Centers, Typing, Filing, Administrative..., Research, Organization Skills, Customer Support, Customer Satisfaction, Bookkeeping, Banking, Data Entry, Microsoft Word, Microsoft Office
Education
Tennessee State University 1994 — 1996
Registered Nursing/Registered Nurse
Volunteer State Community College 1992 — 1996
Pre Nursing
A1 Quick Cash November 2014 - Present
Teletech@home September 2014 - November 2014
Wilson Bank & Trust 1997 - 2013
Skills
General Office Skills, MS Windows, Customer Service, Call Centers, Typing, Filing, Administrative..., Research, Organization Skills, Customer Support, Customer Satisfaction, Bookkeeping, Banking, Data Entry, Microsoft Word, Microsoft Office
Education
Tennessee State University 1994 — 1996
Registered Nursing/Registered Nurse
Volunteer State Community College 1992 — 1996
Pre Nursing