Telsource Corporation
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Telsource Corporation Employees
SolarWinds August 2014 - Present
AdatoSystems, LLC April 2002 - Present
Cardinal Health October 2011 - August 2014
Sooth, Incorporated January 2006 - January 2014
Sentinel Technologies April 2010 - October 2011
Gross Schechter Day School December 2009 - April 2010
National City Corporation January 2006 - November 2009
PNC Financial Services Group January 2006 - November 2009
National City Bank 2006 - November 2009
Telsource Corporation April 2003 - January 2006
Skills
Active Directory, VMware, Software Documentation, Unix, Windows, Troubleshooting, Servers, Disaster Recovery, Windows Server, Virtualization, SaaS, Integration, System Administration, VMware ESX, Requirements Analysis, ITIL, Cisco Technologies, VPN, SolarWinds, System Monitoring, Nagios, Zenoss, BMC Patrol, SNMP, IIS, Solarwinds, Testing, IT Operations, Data Center, Visio, Network Administration, System Deployment, Operating Systems, IT Management, Enterprise Architecture, Networking, IT Strategy
Education
New York University 1985 — 1989
B.F.A., Theater
New York University 1985 — 1989
Bachelor of Fine Arts (B.F.A.), Drama and Dramatics/Theatre Arts, General
Black Box Network Services July 1993 - Present
LOGOS Communications, Inc. July 1993 - Present
Telsource Corporation July 1992 - July 1993
Education
Cleveland State University 1987 — 1991
Business, Psychology
Everstream Fiber+Ethernet+Internet September 2012 - Present
OneCommunity September 2012 - Present
OneCommunity March 2008 - September 2012
Telsource Corporation July 2004 - August 2006
Telsource Corporation April 2003 - July 2004
NCR Corporation June 2001 - February 2003
NCR Corporation 1998 - 2002
Skills
Program Management, Account Management, Strategic Planning, Cross-functional Team..., VoIP, Team Building, Troubleshooting, CRM, Management, Training, Strategic Partnerships, Cloud Computing, Telecommunications, Budgets, Business Development, Leadership, Sales, Enterprise Software, Managed Services, Solution Selling, Vendor Management
Education
Wright State University 1994 — 1998
Bachelors, International Studies
Mercyhurst University 1992 — 1993
Aviano High School 1989 — 1992
Verishot September 2009 - Present
Telsource Corporation June 2005 - February 2008
Skills
Customer Service, Customer Retention, Customer Experience, Customer Satisfaction, Account Management, Salesforce.com, Customer Service..., CRM, Contact Centers, Customer Support, Routers, Networking
Education
ITT Technical Institute-Strongsville 2003 — 2005
Associates Degree Computer Science, Computer Science, 3.98
Therapeutic Journeys, LLC July 2006 - Present
Expedient February 2010 - February 2013
Telsource Corporation May 2004 - February 2010
Kforce May 2002 - April 2004
Vivid Networking, Inc. July 2002 - December 2003
Applied Technology Venture 1998 - 2001
ATV 1998 - 2001
Applied Technology Ventures 1998 - 2001
Skills
PIX, CCNP, Cisco, CCNA, Routing, Switches, A+ Certified, ASA, IP, Juniper, OSPF, EIGRP, VPN, Firewall, Load Balancing, Management, Cisco Technologies, Firewalls, Security, Routers, Data Center, WAN, Networking, Cisco Routers
Education
Hypnosis Motivation Institute 2012 — 2013
Hypnotherapy Diploma, Master Hypnotist
Transpersonal Hypnotherapy Institute 2005 — 2006
Certified Hypnotherapist, Transpersonal Hypnotherapy
Adcap Network Systems August 2014 - Present
Presidio Networked Solutions August 2011 - August 2014
LOGOS Communications, Inc. July 2010 - August 2011
Telsource Corporation February 2010 - July 2010
LOGOS Communications March 2006 - February 2010
Skills
Virtualization, SIP Trunking, Unified Communications, VoIP, Cisco Call Manager, Video Conferencing, CCNA, VMware, Switches, SIP, IP, Telecommunications, Troubleshooting, Cisco IOS, Servers, Call Center, Network Engineering
Education
The Ohio State University 1999 — 2002
Bachelor's Degree, Finance
Oracle October 2014 - Present
TOA Technologies January 2009 - October 2014
TMforum 2010 - 2014
Sooth, Incorporated 2002 - 2009
National City Corporation December 2006 - December 2007
Telsource Corporation April 2004 - November 2006
Novell 2000 - 2002
American Management Systems June 1996 - December 1999
City of Longview June 1993 - June 1996
Decision Systems Inc. 1989 - 1993
Skills
Program Management, Solution Architecture, Enterprise Architecture, Business Intelligence, Requirements Analysis, Workshop Facilitation, Outsourcing, Business Analysis, SDLC, Integration, IT Strategy, Professional Services, Project Management, SaaS, Technical Leadership, Consulting, Automation, Management Consulting, Enterprise Software, Management, Cloud Computing, Security, Telecommunications, Disaster Recovery, Information Technology, Leadership, Software Project..., IT Management, Pre-sales, Team Building, Software Development, Business Process..., Business Process, Networking, Project Portfolio..., Solution Selling, Product Management, ITIL, CRM, Vendor Management, PMP, Data Center, Competitive Analysis, Strategy, Strategic Partnerships, Network Security, Wireless, Agile Project Management, Mobile Devices, Start-ups
Education
Carnegie Mellon University 1985 — 1989
BS
The University of Akron 1984 — 1986
Miami University 1984 — 1984
TEKsystems April 2015 - Present
TLG Learning July 2014 - January 2015
TEKsystems April 2010 - February 2014
Advanced Communications Inc. October 2009 - April 2010
Telsource Corporation April 1995 - September 2008
Skills
Active Directory, VPN, DNS, DHCP, Technical Support, Network Security, Computer Hardware, TCP/IP, Networking, Network Administration, Troubleshooting, Cisco Technologies, Testing
Education
TLG Learning 2014 — 2015
CCNA ( Cisco Certified Network Associate )
Perry Technical Institute 1990 — 1992
Diploma, Telecommunications, 3.0
Ericsson September 2012 - Present
TE Connectivity June 2006 - March 2011
Cavalier Telephone April 2005 - June 2006
Telsource Corporation April 2004 - April 2005
Worldcom Communications May 1998 - July 2003
Skills
Disaster Recovery, Routing Protocols, Testing, Networking, Software Installation, Network Security, Project Management, Security, Telecommunications, Information Security, Technical Support, Integration, WAN, Network Administration, Cisco Routers, Cabling, System Deployment
Education
Peirce College 2010 — 2012
Bachelor of Science, IT Information Security
Montgomery County Community College 2002 — 2002
CCNA Program Certificate
Penn State University 1994 — 1996
Bachelor of Arts, Humanities; Communications
Mary & Martha Independent Consultant July 2014 - Present
Leslie Sansone Walk Leader March 2014 - Present
Smart Office Services Too May 2012 - Present
Charmsations March 2014 - Present
Scentsy Independent Consultant August 2011 - Present
Cheryl & Co. December 2011 - May 2013
Corporate Technologies Group March 2009 - June 2011
CBIZ Network Solutions November 2005 - March 2009
Telsource Corporation 2004 - 2005
Hunter Communications 1997 - 2004
Skills
Strategic Planning, Customer Service, Team Leadership, Fundraising, Marketing, Account Management, New Business Development, Sales Management, Direct Sales, Microsoft Office, Sales, Team Building, Process Improvement, Customer Satisfaction, Leadership, Management, Data Entry, Training, Marketing Strategy, Project Management, Inventory Management, Coaching, Retail, Social Networking, Public Speaking, Social Media Marketing, Budgets
Education
University of Akron 1976 — 1980
Pepperl+Fuchs 2015 - 2015
Pepperl+Fuchs 2015 - 2015
NASA Glenn Research Center January 2014 - December 2014
Zenith Systems July 2010 - January 2014
Telsource Corporation September 2008 - June 2010
Skills
Project Management, Switches, LAN-WAN, Troubleshooting, Router Configuration, Cisco Technologies, Data Center, WAN, Software Installation, Routers, Network Engineering
Education
Cleveland State University 2010 — 2013
BS, Electrical Engineering
Cuyahoga Community College 2005 — 2008
Associates, Engineering
University of Akron 2003 — 2005
Engineering
VoIP Networks May 2013 - Present
Technician Professionals May 2012 - Present
Maryland Telephone July 2009 - May 2012
Conexus April 2009 - July 2009
Cable and Wireless April 2008 - January 2009
Telsource Corporation December 2005 - April 2008
Advance Technologies June 2000 - November 2005
Nortel Networks January 1988 - June 2000
United States Air Force December 1983 - December 1987
Skills
VoIP, Telephony, Telecommunications, Unified Communications, Cisco Technologies, Network Design, Integration, SIP
Education
Community College of the Air Force
Information Technologies; General studies, management, technology, engineering
United States Air Force Technical Training
West IP Communications March 2015 - Present
AT&T March 2006 - February 2015
Telsource Corporation March 2002 - November 2005
Tut Systems December 2000 - October 2001
Telsource Corporation July 2000 - December 2000
ALLTEL Communications Products September 1996 - August 2000
Unisource Worldwide, Inc. July 1992 - August 1996
United States Marine Corps Reserve March 1985 - February 1995
Skills
Telecommunications, Professional Services, Relationship Development, Channel, Outsourcing, VoIP, Enterprise Software, MPLS, Business Development, VPN, Customer Satisfaction, Management, Selling, Team Leadership, Cloud Computing, Cross-functional Team..., Training, Account Management, Information Technology, Sales Operations, New Business Development, Co-location, Solution Selling, Customer Service, Sales Management, Product Management, IP, Managed Services, Data Network Design, Unified Communications, Sales Process, Strategy, SaaS, Strategic Partnerships, Sales, Salesforce.com
Education
Georgia College and State University
BS, Political Science
Mission1st Group, Inc. February 2004 - Present
Telsource Corporation April 2003 - January 2004
PCR Corporation December 2001 - March 2003
Simon Property Group, Inc. February 2001 - November 2001
Trinity Project Solutions, LLC November 1998 - January 2001
Anixter June 1995 - October 1998
US Army December 1994 - May 1995
US Army February 1992 - November 1994
Skills
Security Clearance, Program Management, Team Building, Cross-functional Team..., Strategic Planning, Operations Management, DoD, Six Sigma, Leadership, Military, Project Management, Team Leadership, Process Improvement, Project Planning, Budgets, Management, PMP, Army, Defense, Integration, Business Process..., Telecommunications, Requirements Analysis, Government, Systems Engineering, Security, Government Contracting, Proposal Writing, Analysis, Risk Management, Information Assurance, Strategy, Executive Management, Operational Planning, Satellite Communications, National Security, Top Secret, Vendor Management, Command, Computer Security, Security+, Military Operations, Professional Services
Education
Columbia University - Columbia Business School 2002 — 2004
MBA
United States Military Academy at West Point 1988 — 1991
BS, Economics, Computer Science
Custom Rubber Corp. May 2013 - Present
AMPCO System Parking December 2010 - April 2013
ITT Technical Institute June 2010 - December 2010
Telsource Corporation September 2009 - June 2010
Olikim Enterprises Inc. June 2009 - November 2009
Kent State University June 2007 - January 2008
Skills
New Hire Orientations, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Project Management, Public Speaking, Research, Marketing, Access, Sales, Strategic Planning, Training, Microsoft Excel, Outlook, Recruiting, Social Media, Employee Relations, Leadership
Education
Cleveland State University 2011 — 2012
Master of Human Resources and Labor Relations, Human Resources and Labor Relations
Kent State University 2004 — 2009
Business Managment, Economics, Marketing
Beacon Hill Technologies May 2014 - Present
EPIC Technologies LLC June 2013 - May 2014
North Olmsted Chrysler Dodge 2014 - 2014
North Olmsted Chrysler Dodge 2014 - 2014
Beacon Hill October 2012 - May 2013
Telsource Corporation September 2007 - July 2012
Hexagram March 2007 - September 2007
Skills
Active Directory, Servers, Switches, Networking, Solarwinds, Cisco Technologies, Routers, LAN-WAN, Windows Server, VPN, Firewalls, WAN, Disaster Recovery, Troubleshooting, VMware, Cisco Routers, Network Engineering, Microsoft Exchange, Hardware, CCNA, Windows 7, Printers, Cisco IOS, Windows
Education
computertraining.com 2006 — 2006
Ohio University 1977 — 1978
Securus Technologies February 2013 - Present
AT&T August 2011 - February 2013
Rasmussen College June 2010 - August 2011
Telsource Corporation February 2008 - June 2010
Skills
Troubleshooting, Team Leadership, Telecommunications, Windows 7, Web Development, SharePoint, Database Administration, Instructional Design, Coaching, Management, XP, Computer Hardware, Networking, Customer Support, Operating Systems, Servers, Information Technology, Cisco Technologies, Switches, Software Installation, Network Design, Wireless Networking, Network Administration, VoIP, System Administration, LAN-WAN, Software Documentation, Vendor Management, Help Desk Support, Microsoft SQL Server, Active Directory, Windows Vista, Leadership, Computer Repair, Computer Security, Technical Support, IT Management, Information Security, Data Center, Training, Routers, Fiber Optics, Customer Satisfaction, Windows Server, IP, Computer Maintenance, Network Security, Access, Disaster Recovery, Microsoft Certified...
Education
University of Phoenix 2008 — 2010
Masters, Information Systems, 3.8
University of Phoenix 2004 — 2008
Bachelor of Science, Information Technology, 3.8
Kankakee Community College 1987 — 1989
Electrical, Electronic and Communications Engineering Technology/Technician
HyTrust March 2014 - May 2015
Virtustream November 2012 - February 2014
Verizon Business October 2008 - November 2012
Verizon Enterprise Solutions 2006 - 2008
Verizon 2004 - 2006
Telsource Corporation October 2003 - October 2004
Tellium May 2001 - October 2003
Fore Systems 1998 - 2001
Skills
VMware VTSP 5 (2012), EMC Accreditation..., Cisco CSE (2004), Tellabs 7100 (2008), TOGAF 9 Level 2 (Reg #..., SaaS, Telecommunications, Enterprise Software, Managed Services, Cloud Computing, Data Center, Unified Communications, Strategy, Networking, VoIP, MPLS, Professional Services, Security, Servers, Product Management, Solution Architecture, IP, Cisco Technologies, CRM, Storage, Service Delivery, Enterprise Architecture, TOGAF, Virtualization
Education
Drexel University
BS, Electrical Engineering, 3.6
Drexel University - College of Business and Administration
MBA, Marketing, 3.4
Windstream Communications July 2011 - Present
The ReBeats 2000 - Present
First Communication March 1999 - April 2010
First Communications January 1999 - April 2010
First Communications 2005 - 2007
First Communications January 1999 - January 2001
USN Communications January 1996 - January 1999
Telsource Corporation January 1994 - January 1996
Progressive Communication Technology 1990 - 1993
Skills
IP, Wireless, Broadband, Project Management, VoIP, Telecommunications, Managed Services, WAN, Frame Relay, Computer Network..., Optical Fiber, Networking, Customer Service, Leadership, Disaster Recovery, Provisioning, Wireless Networking, MPLS, Technical Support, PRI
Education
Cleveland State University
Mass Media Communications Major
Cuyahoga Community College
CompuCom October 2009 - Present
Deploynet 2012 - 2012
Deploynet 2012 - 2012
Comm-Works August 2007 - September 2008
Comm-Works August 2007 - September 2008
Lutheran Church of the Master (LCM) September 2006 - August 2007
Qwest Communications August 2004 - September 2006
Tek Systems March 2004 - October 2004
Telsource Corporation May 2003 - August 2004
Skills
LAN-WAN, Cisco Technologies, Switches, Troubleshooting, Routers, Networking, Telecommunications, Technical Support, Routing, Computer Network..., Cabling, Help Desk Support, T1, Wireless Networking, WAN, Customer Service, DNS, Data Center, Hardware, Leadership, Integration, Firewalls, OSPF, Management, Routing Protocols, Software Installation, Team Leadership, Security, RIP, Training, VoIP, Windows 7
Education
North Hennepin Community College 2009 — 2011
AAS, Computer Science
Rasmussen College 2009 — 2011
In Progress, Information Systems Management
Boise State University 1996 — 1997
None, Information Technology
Santander Consumer USA Inc. June 2013 - Present
Texas Health Partners October 2005 - May 2013
Self-employed June 2003 - September 2005
Telsource Corporation February 2001 - April 2003
WebMD August 1999 - February 2001
Southwestern Bell Telephone October 1998 - July 1999
United States Army May 1991 - May 1999
EZ-Alert March 1998 - August 1998
Citicorp, N.A. October 1996 - February 1998
Skills
Network Administration, Network Management, Strategic Planning, Network Operations, Network Architecture, Microsoft Technologies, Active Directory, Cisco Networking, Cisco Security, Data Center Architecture, Enterprise Storage, Project Management, Outside The Box Thinker, People Management, Staff Mentoring, Technology Evangelism, Technical Documentation, Technology Alignment, Server Management, Dell Solutions, Desktop Administration, Hyper-V, Citrix Certified..., System Deployment, Management, Disaster Recovery, Data Center, Projects, Thinking Outside The Box, Maintenance & Repair
Education
University of the People 2014 — 2019
Bachelor of Business Administration (BBA)
Capella University 2004 — 2007
Completed coursework towards Bachelor of Science, Information Technology degree
San Antonio College, Law Enforcement Training Center & School 1994 — 1996
Police Sciences Coursework
Rockwell Automation February 2011 - Present
Telsource Corporation February 2010 - February 2011
FIT Technologies July 2006 - February 2010
Applied Laser Technologies May 2004 - June 2006
Skills
Network Communications, Wireless Networking, Cisco Technologies, Troubleshooting, Switches, Security, Routers, Wireless, Networking, Network Architecture, Firewalls, Data Center, Network Design, WAN, CCNP
Education
Donetsk National University 1990 — 1995
BS, Applied Mathematics
Nordson Corporation November 2013 - Present
Oxford Global Resources July 2012 - October 2013
TEK Systems August 2011 - July 2012
Dell October 2004 - August 2011
Telsource Corporation January 2003 - September 2004
Secure Interiors Inc. November 2001 - November 2002
United States Air Force March 1992 - October 2001
Skills
Active Directory, Desktop Support, ITIL, Troubleshooting, XP, Computer Hardware, Servers, Windows, Windows Server 2003, Windows Server, Laptops, Citrix, Operating Systems, SharePoint, Software Installation, IT Service Management, Linux, System Administration, SQL, VMware, Cisco, Windows 7, Unix, Printers, HP, DNS, Hardware, Windows Server 2008, Remedy, Customer Relations, Disaster Recovery, VPN, SQL Server, Java, XML, JavaScript, Virtualization, C#, Documentation, Switches, Security, Visual Basic, Business Analysis, DHCP, Routers, Solaris, .NET, Networking, Enterprise Architecture, Windows XP
Education
University of Phoenix-Cleveland Campus 2003 — 2007
Bachelor of Science (BS), Information Technology
Avon Lake High School 1986 — 1990
St. Joseph's School, Avon Lake, Ohio
CenturyLink Business March 2007 - Present
Advanced Voice Solutions December 2004 - February 2007
AT&T January 1996 - September 2004
MRK Technologies January 1994 - September 1996
Electro Rent Corporation June 1991 - January 1994
Telsource Corporation November 1989 - April 1991
RCA Commercial Electronics May 1982 - October 1989
Burroughs, Inc. March 1978 - February 1982
ArcelorMittal January 1974 - November 1977
Federal Reserve Bank of Cleveland September 1971 - December 1973
Skills
VoIP, IP, LAN/WAN, Long Distance, Frame Relay, MPLS, Cloud Computing, Managed Services, Data Center, Direct Sales, Call Center, Unified Communications, Contract Negotiations, Virtualization, T1, Hosting, Adtran, LAN-WAN, Customer Service, DS3, Telecommunications, Contract Negotiation, Telephony, Sales, Call Centers, Sales Operations, Solution Selling, Sales Process, Cisco Technologies, Co-location, SIP, SIP Trunking, Switches, Routers, WAN, Ethernet, Hosted Services, Metro Ethernet, Wireless, Channel Partners, PRI, Internet Services, Professional Services, Broadband, Optical Fiber, Network Design, Video Conferencing, Sales Engineering, SaaS
Education
Cleveland State University 1970 — 1973
BA, Business
St Edward High School 1966 — 1969
Business Administration
Snuggle Hugs February 2003 - Present
Target September 2009 - December 2011
Telsource Corporation 1998 - 2000
Skills
Outstanding Customer..., Organizing, User Experience, Retail, Customer Relations, Customer Service, Public Speaking, Marketing, Marketing Strategy, Inventory Management, Strategic Planning, Social Media
Education
Cuyahoga Community College 1996 — 1999
Associate in Arts, Early Childhood Education, Psychology, Counseling
Rio Hondo College 1985 — 1987
Emergency Medical Technician, Cerified Nurses Aid
Interfaith Hospitality Network September 2010 - Present
Royal Consulting December 2009 - September 2010
Compassion International October 2005 - December 2009
Henderson Glenn Group July 2003 - May 2005
Telsource Corporation February 2000 - June 2003
Royal Consulting May 1995 - February 2000
CBA May 1989 - May 1995
Skills
Strategic Planning, Non-profits, Public Speaking, Marketing, Marketing Communications, Social Media, Customer Service, Fundraising, Management, Networking, Marketing Strategy, Public Relations, Team Building, Microsoft Office, Account Management, Nonprofits, Program Management, Strategy, Sales, Leadership, Project Management, Training
Education
Webster University 1995 — 1998
MA, Distinquished Graduate, Business & Management
University of Colorado Colorado Springs 1981 — 1983
Educator Certification, English & Communications
Flagler College 1975 — 1977
BA, Magna Cum Laude, English and Psychology
DCS Corp 2014 - Present
Bevilacqua Research Corporation March 2014 - October 2014
Eagle Environmental Services January 2013 - June 2013
Walton County Sheriff's Office May 2007 - December 2008
Telsource Corporation June 2005 - December 2006
Education
Kaplan University 2013 — 2014
Graduate Certificate in Human Resources, Human Resources Management/Personnel Administration, General, 4.0
Kaplan University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.7
Aurico November 2013 - Present
Talemetry January 2013 - October 2013
Goldman Sachs August 2012 - December 2012
Joinem LLC May 2012 - October 2012
Sterling Infosystems, Inc. July 2011 - April 2012
NCR Corporation January 2011 - June 2011
IntelliCorp Records, Inc. April 2006 - December 2010
United Rentals Highway Technologies July 2004 - April 2006
Telsource Corporation September 2002 - July 2004
SBC/Ameritech August 2001 - August 2002
Skills
Change Management, Leadership, Leadership Development, Management, Business Analytics, Operations Management, Background Screening, Performance Improvement, Contract Negotiation, Vendor Management, Training, Human Resources, Organizational..., Cross-functional Team..., Talent Management, Microsoft Office, Team Building, Executive Management, HRIS, Performance Management, Budgets, Technical...
Education
Kent State University 1979 — 1981
Bachelor's, Telecommunications (Journalism) and Fashion Merchandising, 3.4
Radford University 1985 — 1987
Master of Science, Behavioral Psychology
Novus University 2008 — 2010
Juris Doctor, Workplace Law
Laurel School 1965 — 1977
High School, Diploma
Farmers Insurance July 2013 - Present
The Sherwin-Williams Company July 2012 - July 2013
Diebold January 2006 - July 2012
Telsource Corporation 2003 - 2005
AT&T 1992 - 2002
Skills
PMP, Vendor Management, Project Management, PMO, Project Portfolio..., Process Improvement, ITIL v3 Foundations..., Integration, MS Project, SDLC, Resource Management, Data Center, Telecommunications, Software Project..., Visio, Requirements Analysis, IT Service Management, SharePoint, Business Transformation, Change Management, Governance, Project Planning, Risk Management, Management, IT Management, Business Process, Business Process..., Information Technology, IT Strategy, Project Delivery
Education
Villanova University 2003 — 2004
Master's Certificate Applied Project Management, Project Management
Old Dominion University 1983 — 1988
Bachelor of Science, Business Administration, Management
Citrus Lake Partners LLC 2004 - Present
ICG Communications 1997 - 2002
Telsource Corporation 1995 - 1997
Skills
Telecommunications, Call Center, Sales Management, Vendor Management, Contract Negotiation, Customer Service, VoIP, New Business Development, Strategic Planning, Selling, Account Management, Solution Selling, Team Building, Call Centers, Negotiation, Management, Sales Operations, Sales, Leadership, Managed Services, Process Improvement
Education
Hiram College
Liberal Arts and Sciences, General Studies and Humanities
Trend Consulting Services January 2013 - June 2015
Telsource Corporation June 2012 - January 2013
Telsource Corporation September 2011 - May 2012
Telsource Corporation March 2011 - September 2011
Skills
Switches, Troubleshooting, Cisco Technologies, Technical Support, Servers, Microsoft Exchange, Active Directory, Help Desk Support, Call Centers, Networking, Visio, Hardware, Information Technology, Windows XP, Windows Server, Cisco Routers
Education
Lakeland Community College 2010 — 2011
Graphic Design
The Children's Place July 2012 - Present
Telsource Corporation 2003 - 2008
Skills
Sales, Forecasting, Account Management, Sales Operations, Marketing, Pricing, Process Improvement, Access, Analysis, Salesforce.com, SAP Pricing, SAP Master Data
Education
Keller Graduate School 2010 — 2012
Master's Degree, Accounting and Financial Management
DeVry University 2000 — 2003
Bachelors, Telecom Management
HFHS West Bloomfield February 2013 - Present
TD Auto Finance November 2011 - February 2013
Telsource Corporation November 2009 - November 2011
Clearfield Communications October 2004 - January 2007
SER Communications 2002 - 2003
Clover Technologies October 2000 - November 2002
University of Michigan 1986 - 1997
Skills
Computer Network..., Telecommunications, Telepresence, Cisco Technologies, Nortel, Avaya, Structured Cabling, Troubleshooting, Customer Service, Enterprise Architecture, Software Installation, Switches, Data Center, Networking, Security, LAN-WAN, Routers, WAN, Cisco IOS
Education
Control Data Institute 1987 — 1988
Siena Heights University 1985 — 1986
Computer Science
OcuCue LLC October 2009 - July 2010
SouthStar Development Partners 2004 - 2007
Halo Greetings and Stationery, Inc. 2002 - 2005
Yankee Group January 1999 - January 2001
Votara 2000 - 2001
Telsource Corporation 1997 - 1998
AT&T 1977 - 1996
CASSIDY'S GREAT ADVENTURES January 1986 - January 1990
Skills
Business Development, Telecommunications, Sales, Start-ups, Team Building, Process Improvement, Leadership, Marketing Strategy, Management, Sales Management, CRM, Selling Skills, Go-to-market Strategy, Sales Operations, Consulting, Network Administration, Manufacturing, Production Planning, Strategy
Education
The George Washington University 1979 — 1981
MBA
University of Virginia 1975 — 1977
B.S
George Mason University 1973 — 1975
1st/2nd yr
Calabrio, Inc. May 2014 - Present
Calabrio, Inc January 2014 - May 2014
Calabrio, Inc January 2013 - January 2014
Calabrio, Inc November 2011 - January 2013
HP Enterprise Services October 2008 - November 2011
Telsource Corporation June 2005 - November 2007
Skills
Telecommunications, Telephony, Cisco Technologies, Hardware, Routers, Contact Centers, Troubleshooting, Servers, Active Directory, Software Installation, Cisco Call Manager, Salesforce.com, VoIP, Windows, Windows Server, Network Administration, VMware, Quality Management, Speech Analytics, Computer Hardware, Microsoft Office, Process Improvement, Software Deployment
Education
Minneapolis Community and Technical College 2005 — 2006
AAS, Air Traffic Controller
Brown College 1999 — 2000
Certificate, PC/LAN
Ringold Financial Management Services Inc July 2012 - Present
NeuroWave Systems Inc. November 2003 - June 2012
Telsource Corporation November 2008 - September 2011
eSearch July 2002 - January 2003
SDI October 2001 - June 2002
Soundwich Inc. February 1997 - August 2000
SGS Tool Company September 1988 - February 1997
BMW November 1987 - September 1988
Skills
Forecasting, Auditing, Budgets, Internal Controls, Accounting, Financial Analysis, Managerial Finance, Strategy, Cost Accounting, Program Management, Accounts Payable, Payroll, Software Documentation, Training, Operations Management
Education
The University of Akron 1993 — 1999
Master of Business Administration (M.B.A.), Management, 3.2
The University of Akron 1981 — 1986
Bachelor of Science (B.S.), Accounting, 3.2
Telsource Corporation 2011 - Present
HCL Expense Management Services March 2008 - January 2011
Control Point Solutions June 2006 - March 2008
Control Point Solutions August 2004 - June 2006
TelData Control, Inc. April 2003 - August 2004
TelData Control, Inc. August 2000 - April 2003
Nabisco June 1995 - August 2000
Skills
Executive Management, Strategic Planning, Business Process..., Architecture, Vendor Management, SDLC, Business Analysis, Telecommunications, Service Delivery, Business Intelligence, Process Improvement, Outsourcing, Data Warehousing, IT Management, IT Strategy, Software Development, Requirements Analysis, Microsoft SQL Server, Agile Methodologies, SaaS, Strategy, Solution Architecture, Consulting, Enterprise Software
Education
New Jersey Institute of Technology 1994 — 1996
Bachelor Degree of Science, Computer Science
Bergen Community College 1991 — 1994
Associate Degree of Science, Computer Science
Mariano y Rafael Castillo Cordova 1978 — 1989
Bachillerato en Ciencias y Letras
Champion One Account ExecutiveSunGard Availability Services1998 - 2003
Telsource Corporation 1992 - 1997
Skills
Managed Services, Solution Selling, Sales Process, Ethernet, Start-ups, New Business Development, Network Design, Unified Communications, Account Management, Networking, Sales Engineering, Direct Sales, Strategy, Product Marketing, Telecommunications, Sales Presentations, Strategic Partnerships, VoIP, Product Management, Channel Partners, Cloud Computing, Wireless, SaaS, Salesforce.com, MPLS, Data Center
Education
Montclair State University 1979 — 1985
Steere Enterprises Inc. 2013 - 2014
Acuative (formerly known as Telsource) 2004 - 2013
Telsource Corporation 2002 - 2004
Marconi Communications 1999 - 2002
The Little Tikes Company 1990 - 1999
Akron Brass Company November 1988 - May 1990
Magnavox July 1984 - November 1988
Skills
Vendor Management, Supply Chain Management, Global Sourcing, Process Improvement, Team Building, Outsourcing, Management, Sourcing, Supply Management, Purchasing, Manufacturing, Cross-functional Team..., Contract Negotiation, Inventory Management, Logistics, Change Management, Forecasting, Supply Chain, Project Management, SAP, Product Development, Materials Management, Lean Manufacturing, Six Sigma, Supplier Negotiation, Product Management, Continuous Improvement, Demand Planning, Supply Chain..., Negotiation, Team Leadership, Operations Management, Procurement, Strategic Sourcing, MRP, ERP, Project Planning, Inventory Control, Analysis, Supplier Development, Materials, Supplier Quality, Business Process..., Warehousing, Supplier Evaluation
Education
Bowling Green State University
BSBA, Procurement/Materials Mgmt & Production/Operations Mgmt
Mercy Hospital-Fairfield September 2012 - September 2012
Martha Dunn-Thurman August 2009 - July 2011
Macy's July 2008 - January 2010
WellPoint Companies October 2006 - August 2007
Telsource Corporation April 2004 - July 2006
Science Applications International Corporation (SAIC) April 1997 - June 2003
Self Employed Independent Consultant June 1984 - April 1997
Owens Corning June 1981 - June 1984
Skills
Visio, Data Warehousing, Training, Program Development, Business Analysis, Data Analysis, Database Design, Report Design, Programming, Instructor-led Training, Web Development, Computer Network..., Customer Service, Microsoft Office
Education
DeVry University 2013 — 2015
Bachelor's degree, Healthcare Management
Brown Mackie College-Cincinnati 2010 — 2012
Associate of Science (AS), Health/Health Care Administration/Management, A (3.99 GPA)
ITT Technical Institute - Strongsville 2002 — 2004
IT, Web Design, A (3.98 GPA)
The Ohio State University 1974 — 1978
Bachelor of Business Administration (BBA), Accounting / Computer Science, incomplete studies (2.61 GPA)
Windstream Communications/Paetec July 2010 - Present
CBCS Custom Networks Inc. January 2009 - July 2010
Telsource Corporation February 2008 - December 2008
Uni-Data & Communications Inc July 2006 - November 2006
NextiraOne / Racal-Datacom / Milgo Solutions / Racal-Milgo December 1989 - July 2006
Skills
Networking, Routers, Ethernet, Juniper, VoIP, OSPF, Switches, Network Engineering, CCNA, Cisco Technologies, Routing, Wireless Networking, WAN, CCVP, TCP/IP, Integration, Firewalls, IP, Cisco Networking, Hardware, Wireless, LAN-WAN, T1, Frame Relay, BGP, Managed Services, Telecommunications, Cisco Routers, Telephony, MPLS, VPN, Troubleshooting, Network Design, Data Center, Cisco IOS, DSL, QoS, PIX, Cabling, Unified Communications, Routing Protocols, Computer Network..., Network Security, Technical Support, Security, Network Administration, SIP, Switching, Management, Cisco Call Manager
Education
Avtech Institute of Technology 2007 — 2008
CERTIFICATES OF ACHIEVEMENT, Cisco CCNA Networking and IP Telephony/VoIP
DeVry Technical Institute
Advanced Electronics Engineering Technology Diploma, Engineering
DeVry University
Bachelor of Science, Electronic Engineering Technology
Honeywell February 2008 - Present
Telsource Corporation January 2002 - February 2008
Skills
Process Improvement, Cisco Technologies, Network Administration, Troubleshooting, VoIP, Switches, Integration, Data Center, Disaster Recovery, ITIL, Security, Active Directory, Telecommunications, Networking, Servers, Technical Support, Network Design, IT Service Management
Education
Cuyahoga Community College 2006 — 2008
Telsource Corporation March 2004 - Present
Red Carpet Studios 2002 - 2004
Rich's/Goldsmith's 2001 - 2003
Education
University of Cincinnati 1987 — 1989
CBCS Custom Networks Inc.& Award Networks USA, Inc. August 1995 - Present
Telsource Corporation June 2004 - December 2008
Service Express, Inc. June 2003 - April 2004
Vital Network Services 1985 - 2002
General DataComm 1985 - 1995
Skills
Troubleshooting, Telecommunications, VoIP, Problem Solving, Operating Systems, IT Service Management, Network Administration, Customer Service, CCNA, CNE, MCSE, Structured Cabling, Fiber Optics, Major LAN / WAN Project..., PBX Systems like Mytel,..., AS 400 Servers, IBM..., Complete Network Design..., Complete PC and Server..., Infrastructure..., Local Area Network, PC, Network Design, Servers, Switches, Computer Hardware, Routers, Windows Server, Certified Novell..., Network Security, Microsoft Certified..., Active Directory, LAN-WAN, Technical Support, Cisco Technologies, WAN, Networking, Wireless, Software Installation, VPN, Cloud Computing, Hardware, Network Engineering, Data Center, Solution Selling, Managed Services, Management, Unified Communications, Account Management, IP, Information Technology
Education
DeVry University-Illinois 1977 — 1980
Associate's degree, Computer and Information Sciences and Support Services, A
Time Warner Cable January 2013 - Present
Cricket Communications April 2011 - January 2013
Cricket Communications August 2008 - April 2011
Revol Wireless January 2006 - August 2008
Focal Communications June 2000 - January 2006
Frontier Communications November 1999 - June 2000
MCI Corporation April 1997 - November 1999
Telsource Corporation August 1995 - April 1997
Skills
Wireless, Microwave, Telecommunications, T1, Computer Network..., Ethernet, Network Engineering, Network Design, IP, VoIP, Provisioning, Switches, Backhaul, Fiber Optics, CDMA, Nortel, Management, Operations Management, DS3, OC3, LTE, EVDO, Engineering, Cellular Communications
Education
ITT Technical Institute-Strongsville 1995 — 1997
Blu Marke Essentials December 2008 - Present
Telsource Corporation May 2008 - March 2011
Target June 2007 - May 2008
BYU Hawaii - Career Services 2004 - 2007
Skills
Public Speaking, Strategic Planning, Team Leadership, Project Management, Customer Service, Team Building, Management, Microsoft Office, Wellness, Teaching, Leadership, Coaching, Microsoft Excel, Training, Marketing, System Administration, Program Management, Sales, Research, Negotiation, Sales Management, Leadership Development, Social Media
Education
Brigham Young University 1986 — 2002
BS, Geography
The UPS Store November 2003 - Present
Sheakley Interactive Services 2000 - 2003
Cartemps USA 1999 - 2000
Getronics (Wang Global) 1996 - 1999
Telsource Corporation 1991 - 1996
MCI Telecommunications 1982 - 1991
Progressive Insurance 1981 - 1982
US Air Force` 1973 - 1980
Skills
Small Business, Telecommunications, Customer Satisfaction, Budgets, Technical Support, Strategic Planning, Management, Public Speaking, Account Management, Contract Negotiation, Consulting, Pre-sales, Analysis
Education
Central Michigan University 1978 — 1980
Master of Arts, Management
Experis September 2012 - Present
CRGT April 2011 - July 2012
ICF International November 2008 - April 2010
Sprint July 2007 - July 2008
EDJ Associates, Inc. March 2007 - June 2007
Accenture November 2006 - February 2007
Hugh Marketing Solutions June 2001 - March 2006
Telsource Corporation June 1998 - April 2001
Cable & Wireless June 1996 - June 1998
Skills
Deltek, Cognos Impromptu, Jamis, SharePoint, Oracle Reports, SAP, Access, QuickBooks, Microsoft Excel, Microsoft Word, Outlook, Ensemble, PowerPoint, Several Others
Education
Clarion University of Pennsylvania 1977 — 1981
Bachelor of Science (B.S.), Accounting and Business/Management
Acuative May 2009 - Present
Telsource Corporation May 2009 - Present
Laketec Communications, Inc July 2001 - April 2008
Skills
VoIP, Telecommunications, Managed Services, Avaya, Cisco Technologies, Wireless, Unified Communications, Project Management, Routers, Telephony, Data Center, Networking, MPLS, Security, Network Design, SIP, Disaster Recovery, Call Centers, Cabling, Cloud Computing, Switches
Education
Baldwin Wallace University 1972 — 1976
BA, Business
Telsource Corporation September 2000 - Present
Education
Parsons School of Design 1988 — 1988
Sign Language & German
Diebold November 2007 - Present
SOHO Technology LLC June 2000 - December 2013
Telsource Corporation March 2004 - October 2007
Alltel Information Services December 1997 - February 2003
LumenX June 1985 - January 1998
Skills
Oral & Written..., Highly motivated..., Organized Multi-tasker, Effective Presentation..., Electro-Mechanical..., High Technical Aptitude, Staff Supervision, Proficient using..., Proficient using..., Proficient using all..., Medical Devices, Microsoft Office, Types, MS Project, Project Management, Project Portfolio..., Disaster Recovery, Management, SharePoint, Program Management, Change Management, SDLC, PMP, Vendor Management, Software Development, Business Process..., Business Analysis, Integration, Process Improvement, Microsoft Project, Information Technology
Education
Kent State University - Graduate School of Management
Master of Business Administration (M.B.A.)
Kent State University
Bachelor's Degree
US Navy
Technical IT Training
PNC October 2012 - Present
GXS January 2009 - October 2012
National City October 2008 - January 2009
National City Bank October 2002 - October 2008
Telsource Corporation October 2000 - October 2002
Telsource Corporation January 1997 - October 2000
Skills
Data Center, Servers, Management, Mainframe, Telecommunications, Unix, Troubleshooting, Network Administration, ITIL, Incident Management, Technical Support, Networking, Process Improvement, Routers, Switches, Leadership, IT Service Management, Linux, Project Management, Software Documentation, Six Sigma, Disaster Recovery, Change Management, Visio, Vendor Management, Windows Server
Education
Ball State University 1990 — 1995
Bachelor of Science, Telecommunications, Marketing
Victaulic April 2009 - Present
cbm 2009 - 2009
Telsource Corporation 2006 - 2009
Skills
Valves, HVAC, Direct Sales, Mechanical Engineering, Project Engineering, Piping, Pumps, New Business Development, Contract Negotiation, Key Account Management
Education
University of Delaware 2001 — 2006
Mechanical engineering, Mechanical Engineering
University Hospitals January 2010 - Present
Telsource Corporation 2005 - 2009
Education
University of Michigan
BSE, Electrical Engineering
Cleveland Clinic August 2009 - Present
Explosive Fastpitch February 2009 - Present
Strongsville High School December 2008 - Present
Telsource Corporation October 2008 - August 2009
InterContinental Hotels Group July 2004 - October 2008
Delaware North Companies March 2008 - September 2008
Strongsville High School 1999 - 2002
Education
Cleveland State University 2009 — 2009
M.B.A.
Keller Graduate School of Management 2008 — 2009
Ursuline College 2004 — 2006
B.A., Humanities
Avis Budget Group March 2002 - Present
RCN Corporation December 2000 - November 2001
Telsource Corporation September 1995 - October 2000
Rockland Standard Gear January 1993 - August 1995
Dealer Service Network July 1990 - January 1993
A&B Performance Automotive, Inc. January 1985 - June 1990
Skills
Purchasing, Process Improvement, Negotiation, Customer Satisfaction, Account Management, Contract Negotiation, Forecasting, Strategic Sourcing, Team Building, Pricing, Operations Management, New Business Development, Procurement, Management
Education
Ramapo College of New Jersey 1985 — 1987
B.S., Business Administration
American Greetings February 2009 - Present
American Greetings August 2005 - February 2009
Telsource Corporation February 2003 - August 2005
NeuroControl February 2001 - February 2003
Invacare August 1982 - February 2001
Education
Bowling Green State University 1981 — 1982
MBA
John Carroll University 1975 — 1978
BSBA
Hillcrest Hospital December 2009 - Present
Telsource Corporation May 2005 - May 2009
GE Medical January 2001 - August 2005
Apsco International 1997 - 2001
Cyberex, Inc 1989 - 1997
Sunar Hauserman 1974 - 1989
Skills
Outsourcing
Education
Lakeland Community College 1971 — 1975
Associatge, Business Management
Telsource Corporation 2002 - Present
Marriott Managment Services 1991 - 1998
Skills
Solution Selling, Account Management, Managed Services, Telecommunications, Unified Communications, Direct Sales, Key Account Management, Wireless, Professional Services, VoIP, SaaS
Education
Caldwell College
BA, Fine Art
Agilysys Inc., March 1992 - January 2011
Telsource Corporation April 1990 - March 1992
Education
Baldwin Wallace University 1981 — 1983
B/A, Business / Finance
ELO Technology 2011 - Present
Telsource Corporation June 2008 - March 2012
UPS 1997 - 2008
Skills
Voice Networks, Data Network, PC maintenance, Wireless Networking, Cisco, Telecommunications, A+ Certified, Network+ Certified
Education
Kansas State University 1992 — 1996
Bachelor's degree, Management Information Systems, General
Computer Sciences Corporation January 2005 - January 2009
Telsource Corporation March 2003 - January 2005
ComWavz July 2001 - August 2002
Sarcom/Frontway 1998 - 2001
Cuyahoga Community College - Unified Technologies Center September 1999 - September 2000
Skills
Cisco Technologies, Security, Active Directory, CCNP, Routers, Microsoft Exchange, Switches, Windows Server, Troubleshooting, Disaster Recovery, Network Architecture, Firewalls, Data Center, VPN, Routing, Network Security, Networking, Network Design, Windows
Education
Jami'at Al Al-Bayt 2009 — 2013
Cuyahoga Community College 1998 — 1999
Computer Information Science
Misys 2004 - Present
C3i 2001 - 2004
Telsource Corporation 2001 - 2001
Arrow Business Tours, Inc 1992 - 2001
Skills
XML, AJAX, SQL, C#, ASP.NET, JavaScript, XHTML, CSS3, Flash, Web Development, Report Development, XAML, Web Design, Stored Procedures, jQuery Mobile, HTML 5, XSLT, Front-end, Technical Writing, User Centered Design, User Assistance
Education
New School University
William Paterson University of New Jersey
BA
Current Communications July 2011 - Present
Professional Teleconcepts August 2010 - July 2011
Telsource Corporation February 2004 - August 2010
Fujitsu Network Communications January 2003 - March 2004
Alcatel-Lucent August 1998 - January 2003
Skills
Cabling, DSL, CDMA, Engineering, Ethernet, Fiber Optics, Hardware, IP, LAN-WAN, LTE, Management, Network Design, Networking, Optical Fiber, Program Management, Process Improvement, Integration, T1, Telecommunications, Telephony, Troubleshooting, Vendor Management, VoIP, Wireless, Testing, Switches, Software Installation, DWDM
Education
Marco & Associates Technical School 2003 — 2004
Microsoft Certified, Computer Programming
Holy Family College 1995 — 1999
Bachelor's degree, Communications
Twitter September 2011 - Present
PGOL April 2011 - September 2011
HostVentures January 2011 - May 2011
PGOL April 2010 - January 2011
AT&T Mobility May 2008 - April 2010
Raytheon Technical Services Company (Contractor) August 2006 - April 2008
Glenayre Technologies May 2005 - August 2006
Excel Communications/Vartec Telecom November 1999 - April 2005
BTI Telecommunications August 1998 - November 1999
Telsource Corporation June 1998 - August 1998
Skills
Data Center Operations, Telecommunications, TCP/IP, Switches, Networking, Vendor Management, Cloud Computing, Operating Systems, Troubleshooting, Data Center...
Education
Community College of the US Air Force
Express Scripts March 2012 - Present
Telsource Corporation October 2003 - March 2010
Telsource Corporation January 2001 - January 2003
Telsource Corporation 1996 - 2000
Telsource Corporation 1996 - 1996
Williams Telecommunications 1995 - 1996
Metromedia Communications 1990 - 1994
Education
Pace University - Lubin School of Business 1988 — 1990
BBA, Accounting/ Operations Management
Telsource Corporation August 2008 - Present
Staley Inc November 2003 - July 2008
The Walt Disney World June 1998 - October 2003
Skills
Cisco Technologies, Telecommunications, VoIP, Routers, Servers, Troubleshooting, Switches, Routing, Active Directory, WAN, IP, LAN-WAN, Data Center, VPN, Cabling, Firewalls, Wireless Networking, Network Engineering
Education
ITT Technical Institute-Tampa
Associate's degree, Electronics and Communications Engineering
Stanley Staffing March 2012 - Present
AraCon May 2012 - December 2012
CorVel Corporation December 2008 - November 2009
Telsource Corporation August 2006 - October 2007
American Greetings June 1987 - October 2005
American Greetings Corporation June 1987 - October 2005
Skills
Outstanding Customer..., Vebal & Written..., Efficient..., Customer Service, Computer Hardware, Account Management, Vendor Management, Customer Relations, Technical Support, Call Centers, Time Management, Data Entry, Management, Customer Satisfaction, Outlook, Process Improvement, Networking, Leadership, Microsoft Excel, Microsoft Office, Access, Customer Support, Inventory Management, Software Documentation, Troubleshooting, PowerPoint, Administrative..., Invoicing
Education
Academy of Court Reporting and Technology-Cleveland 1998 — 2001
Legal and Medical courses, Stenographer
Southern ohio College 1985 — 1987
Diploma, Word Processing
Telsource Corporation 2008 - 2011
United States Marine Corps August 2004 - August 2008
Skills
Troubleshooting, Software Installation, Computer Hardware, Routers, Network Administration, Switches, VoIP, Cisco Technologies, Networking, Security, Cabling, Security Clearance
Education
University of Maryland University College 2012 — 2013
Bachelor's degree, Computer and Information Sciences and Support Services
Volt Services/GAF May 2008 - Present
Quest Diagnostics October 2004 - October 2007
Telsource Corporation February 2000 - February 2004
Education
Liberty University 1991 — 1995
none
Eastside High School 1988 — 1991
High School Diploma, General Studies
Fox International Ltd., Inc. April 2011 - Present
Applebee's April 2010 - April 2011
Telsource Corporation January 2010 - April 2010
Skills
Office Administration, Budgets, Customer Service, Customer Support, Customer Retention, Customer Satisfaction, Call Centers, Calendar Planning, Executive Support, Microsoft Office, Fundraising, Staffing Services, Staff Development, Staff Management, Staff Supervision, Change Orders, Order Management, Order Fulfillment, Order Processing, Purchase Orders, Sales Order Processing, Work Orders, AS400 system, Contact Management, Cisco Call Manager, Office Management, Event Planning, Event Management, Events Coordination, Events Organisation
Education
Lee University 2002 — 2005
Bachelor of Science (B.S.), Pastoral Studies/Administration
Cuyahoga Community College 1997 — 2001
Randstad/Scott and White Hospital August 2013 - Present
Teksystem August 2012 - September 2012
Telsource Corporation August 2011 - October 2011
Cooper Communication Group October 2010 - February 2011
CCG February 2009 - November 2010
CCG November 2006 - February 2009
U.S. Army May 2001 - June 2005
U.S. Army March 2004 - March 2005
Skills
Networking, Access, Windows, Operating Systems, MySQL, Linux, Java, HTML, Databases, CSS, Servers, Microsoft Excel, Unix, Microsoft Word, Microsoft Office, IIS, Software Documentation, Customer Service, System Administration, Troubleshooting, Information Technology, Leadership
Education
ITT Technical Institute 2012 — 2014
Network System Administrator, Network and System Administration/Administrator
ITT Technical Institute-Waco 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
San Jacinto College 2010 — 2011
Information Technology
Emerald Performance Materials April 2015 - Present
Fujitsu July 2011 - June 2014
Panther Expedited Services May 2008 - July 2011
Telsource Corporation October 2007 - May 2008
Skills
Active Directory, Blackberry Enterprise..., Windows Server, Terminal Services, Exchange 2003, Dell Computers, HP Computers, Wyse, CompTIA A+ Certification, Helpdesk Management, Helpdesk Support, Symantec Endpoint..., Microsoft SQL Server, Disaster Recovery, Business Continuity..., Symantec Ghost, Blackberry, Android, DNS, DHCP, ITCM, ITIL
Education
DeVry University-Ohio 2009 — 2013
Bachelor's degree, Computer Information Systems
ITT Technical Institute 2006 — 2008
Associate's degree, Computer and Electronics Engineering Technology