TELUS Health
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TELUS Health Employees
TEKsystems March 2012 - Present
Les Aéroports de Montréal June 2010 - March 2012
TELUS Health 2007 - November 2009
Novasys Inc. May 2006 - February 2007
Pfizer Canada 2001 - 2006
LMS Medical Systems 1998 - 2001
Clinidata 1996 - 1998
MDS Pharma Services (Phoenix International) 1992 - 1996
Dion, Degagné, et associés 1990 - 1992
Skills
Software Development, Scrum, PMP, Agile Methodologies, Agile Project Management, Project Management, Software Project..., Requirements Analysis, SDLC, SQL, SharePoint, UML, Quality Assurance, Business Analysis, Program Management, Testing, Technology Change..., Management
Education
Royal Roads University 2014 — 2015
MBA, Executive Management
Concordia University 1988 — 2004
B. Comp. Sc.
TELUS Health July 2015 - Present
VHQC November 2013 - July 2015
Virginia Hospital & Healthcare Association 2013 - November 2013
CJW Medical Center 2008 - 2012
CJW Medical Center 2003 - 2008
CJW Medical Center 2003 - 2003
Virginia Health Quality Center 1999 - 2003
Mary Washington Hospital 1994 - 1999
Skills
Healthcare Management, Healthcare, Hospitals, Lean Tools, Accreditation, Quality Improvement..., Process Improvement, Medical and Nursing..., Malcolm Baldrige, Patient Safety, Healthcare Information..., Quality Improvement, Clinical Research, Physician Relations, Medicine, Physicians, Performance Improvement, Medicare, Healthcare Consulting, Nursing, Quality Management, Acute Care, Revenue Cycle, EHR, Case Management, EMR, HIPAA
Education
Virginia Commonwealth University 1992 — 1994
M.H.A., Health/Health Care Administration/Management
Trinity College, Dublin 1990 — 1991
Post Graduate Courses in, Accounting, Informatics, Statistics
Mary Baldwin College 1985 — 1989
B.A., Biology, Chemistry
Telus Health January 2011 - March 2015
Loblaw ( The Drugstore Pharmacy) September 2001 - April 2011
Shoppers Drug Mart October 2006 - March 2011
ADV Care Pharmacy March 2004 - October 2004
Rx Canada May 2002 - March 2004
Metropolitan Hotels September 1994 - April 2002
Skills
Microsoft Excel, Microsoft Word, Data Entry, Time Management, Customer Service, Software Documentation, Change Management, Event Planning, Telephone Skills, Cashiering, Research, Teamwork, PowerPoint, Microsoft Office, Inventory Management
Education
Liberty University 2011 — 2014
Master of Arts (M.A.), Human Services-Health and Wellness
Sheridan College 2010 — 2011
Pharmacy Tech Academic Bridging Program
Centennial College 2000 — 2002
Pharmacy Technician, Pharmacy Technician/Assistant
Harris Institute for the Arts
Recording Arts Management, Music Management
Ryerson University
BHA, Health Services Management
TELUS Health October 2014 - Present
TELUS Health June 2012 - September 2014
Analytic Design Group Inc. October 2011 - March 2012
CAE Healthcare November 2010 - August 2011
CAE HealthCare September 2009 - November 2010
PointerWare Innovations Ltd January 2008 - August 2009
Robarts Research Institute, University of Western Ontario September 2007 - August 2009
Heart Health Inc. December 2008 - April 2009
Ocorant June 2007 - April 2008
EMC 2005 - 2007
Skills
Usability Testing, Interaction Design, Microsoft Office, iWork, OmniGraffle, Photoshop, Dreamweaver, User Interface Design, HTML + CSS, JavaScript, Xcode, iOS, Research, Ethnography, Information Architecture, HTML, Leadership, Training, Agile Methodologies, User Interface, Human Computer...
Education
Western University 2007 — 2009
MESc, Biomedical Engineering
Queen's University 2002 — 2007
BComp (Hons), Biomedical Computing
TELUS Health April 2013 - Present
TELUS Health Solutions July 2011 - Present
TELUS March 2008 - July 2011
TELUS April 2007 - March 2008
Calgary Health Region April 2005 - April 2007
Skills
Healthcare, Marketing Management, Product Marketing, Marketing Strategy, Strategic Planning, Management, Marketing, Customer Service, Forecasting, Analysis, Direct Sales, Strategy, Management Consulting, Training, Product Management
Education
University of Phoenix 2008 — 2011
MBA, Business
University of Calgary 2001 — 2005
Bachelors of Nursing, Nursing
TELUS Health June 2015 - Present
iBwave March 2011 - June 2015
TELUS Health and Financial Solutions May 2010 - August 2010
JK Communications October 2007 - April 2010
Deluxe Digital Studios January 2006 - October 2007
WowWee September 2004 - January 2006
SR Telecom January 2005 - April 2005
Acadian Cross Historical Site & Tours May 2004 - August 2004
Skills
Management, English, Editing, Copywriting, French, Marketing Strategy, Project Management, Marketing, Product Marketing, Telecommunications, Marketing Communications, Advertising, Competitive Analysis, Salesforce.com, Strategic Planning, New Business Development, Email Marketing, Social Media Marketing, Public Relations, Start-ups
Education
Concordia University 2004 — 2005
Graduate Diploma, Communication Studies
Acadia University, Wolfville NS 2001 — 2004
Bachelor, Recreation Management
John Abbott College, St-Anne-de-Bellevue QC 1998 — 2000
DEC, Creative Arts
Telus HEALTH 2006 - September 2014
Global Automation Partners 2003 - 2006
Caprion Pharmaceuticals 2001 - 2003
NuGenesis 1999 - 2001
Integraware 1995 - 1999
Skills
Business Analysis, Agile & Waterfall..., Software Documentation, Integration, EHR, Use Case Analysis, Technical Training, Business Process..., Requirements Analysis, Long-term Customer..., SDLC, Presentation Skills, Computer System..., Testing, Microsoft Office, 21 CFR Part 11, Databases, Agile Methodologies, RUP, Software Project..., Requirements Gathering, Project Management, Software Development, Process Modeling, User Interface, Portals, Oracle Database, XML, Writing, Workshop Facilitation, Business Process, PowerPoint, Visio, End User Training, Change Management, Pre-sales, Professional Services, User Acceptance Testing, System Testing, Regression Testing, Scope Management, SQL, Technical Support, Functional Analysis, User Stories
Education
Sheridan College 2015 — 2016
Certificate, Business Analysis
Concordia University
Graduate Diploma, Environmental Studies
Concordia University
Certificate, Computer Programming
Concordia University
Certificate, Information Systems Management
McGill University
BSc, Chemistry
Telus Health March 2011 - Present
Education
Université du Québec à Montréal 2007 — 2010
bachelor's degree in biochemistry
TELUS Health May 2014 - Present
TELUS Health March 2013 - May 2014
MD Physician Services, a CMA Company September 2011 - March 2013
The Ottawa Hospital August 2009 - May 2011
Canadian Food Inspection Agency June 2010 - August 2010
AIM Health Group August 2008 - May 2009
Skills
Healthcare, Customer Service, Microsoft Office, Healthcare Management, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, EMR, Leadership, Medical Terminology, Medical Records, Coaching, Clinical Research, Administrative..., Business Analysis, Healthcare Information...
Education
University of Ottawa 2007 — 2011
Bachelor of Science, Honours in Biomedical Science
TELUS Health July 2015 - Present
TELUS Health June 2013 - Present
PhDx Systems Inc. April 2002 - July 2013
PhDx Systems Inc March 2006 - January 2007
PhDx Systems Inc. December 2003 - March 2006
Skills
Medical Devices, Management, Analysis, Project Management, Clinical Research, Public Speaking, Strategic Planning, Key Client Relationships, Strengthening Client..., Microsoft Office, Healthcare Information..., Spine, Orthopaedics, Salesforce.com, Sales Presentations, HIPAA, PIPEDA, Patient Reported..., Sales Contracts, Proposal Writing, User Documentation, Orthopedic, Research, Sales, Hospitals, Cardiology, Quality Assurance, Healthcare, Leadership, Team Leadership, Business Analysis, Process Improvement, Customer Service, Orthopedics
Education
Information Technology Institute 2000 — 2001
Applied Information Technology, e-Commerce
Huron University College 1995 — 1998
Jewish General Hospital October 2013 - Present
TELUS Health September 2012 - February 2013
AstraZeneca R&D October 2007 - June 2012
AstraZeneca R&D December 2003 - September 2007
AstraZeneca R&D July 2001 - November 2003
Ellipsys Inc. – Systems Integration for the Process and Manufacturing Industries April 1998 - December 2000
University of Bonn, Department of Theoretical Chemistry May 1996 - December 1997
University of Bonn, Department of Food Technology and Biotechnology April 1995 - April 1996
Skills
Data Analysis, Informatics, SharePoint, Business Analysis, Problem Solving, Visual Basic, Databases, Customer Oriented, Lifesciences, Drug Discovery, Project Management, Pharmaceutical Industry, Oracle, SQL, Data Visualization, Research, VBA, PL/SQL, Process Improvement, Training & Development, Spotfire, Microsoft Office, Data Management, Information Analysis, IDBS ActivityBase, IDBS XLfit, Programming, Chemistry, Software Development, UML, Oracle SQL and PL/SQL, Pipeline Pilot, Unix, Collaboration Building, Business Intelligence, Microsoft HealthVault
Education
Rheinische Friedrich-Wilhelms-Universität Bonn / University of Bonn 1988 — 1995
Master of Science, Chemistry
Telus Health December 2014 - Present
RBC December 1998 - October 2014
Deutsche Bank May 1996 - November 1998
Skills
Requirements Gathering, COBOL, Requirements Analysis, Business Requirements, Systems Analysis, Software Development, HP NonStop, Trading Systems, User Acceptance Testing, Capital Markets, Technical Analysis, Programming, Enform, OLTP, SDLC
Education
Mohawk College 1979 — 1982
Computer Science Technology
TELUS Health February 2014 - Present
Unitech Electronics August 2010 - December 2013
Infortrend April 2009 - May 2010
McKesson Medical Image June 2007 - March 2009
Scotiabank May 2004 - June 2007
Skills
Storage, Virtualization, Storage Area Networks, Project Management, System Administration, SAN, Cloud Computing, NAS, Team Management, Disaster Recovery, Product Management, Project Planning, Integration, Troubleshooting, PMP, Enterprise Software, Solution Implementation
Education
BCIT 2003 — 2004
Diploma, Computer System Information (Internet
Simon Fraser University 1999 — 2002
Burnaby B.C.Commerce, Commerce
TELUS Health - Provider Solutions July 2014 - Present
TELUS Health June 2013 - Present
Ernst & Young September 2012 - June 2013
Deloitte Consulting December 2006 - September 2012
Holonics June 1997 - December 2007
Skills
Enterprise Content..., Information Architecture, Information Management, Records Management, Document Management, Social Media, Collaboration, Data Management, Database Management, Oracle, Open Text Content Server, Open Text Livelink, Oracle UCM, Oracle Webcenter, Solution Architecture, Web Content Management, Business Process Design, Data Modeling, Database Design, SharePoint, Enterprise Portals, Enterprise Search, Taxonomy Development, Data Classification, Strategic Consulting, GCDocs, Public Sector Consulting, IT Strategy, Consulting, Databases, Taxonomy, Business Analysis, Management Consulting, Requirements Analysis, Business Process...
Education
Carleton University 1994 — 1997
Bachelor of Engineering, Environmental Engineering
TELUS Health May 2015 - Present
TELUS Business Transformation 2004 - May 2015
Emergis 2004 - 2007
Emergis 2004 - 2007
Emergis Inc 1999 - 2003
Skills
ITIL, Project Management, Team Leadership, Disaster Recovery, Management, Project Planning, Training, Leadership, IT Strategy, SDLC, IT Service Management, Data Center
Education
McMaster University 1989 — 1994
Hon B.A, Humanities
Centennial CVI 1985 — 1989
TELUS HEALTH April 2012 - Present
Industry Canada October 2010 - March 2012
Correctional Service of Canada January 2010 - July 2010
Public Works and Government Services Canada (PWGSC) November 2004 - December 2009
Canada Revenue Agency April 2004 - October 2004
Service Canada January 2002 - March 2004
Public Works and Government Services Canada June 2001 - December 2001
ResponseLogic September 1999 - November 2001
ARES April 1996 - May 1999
UNIVERSITÉ DE MARNE LA VALLÉE October 1992 - March 1996
Skills
Java Enterprise Edition, Spring, Hibernate, Web Applications, Oracle, Eclipse, OOAD, Software Design, Maven, Architecture, Unix, C++, UML, Weblogic, DB2, JavaScript, Struts, J2EE Architecture, JUnit, ClearQuest, JSP, Servlets, TCP/IP, EJB, Agile, TDD, Design Patterns, xUnit, Websphere, JBoss, Oracle Application..., Rational Software..., Systems Analysis, SQL Server, jQuery, GIS, HTML + CSS, CLF, RUP, Wiki, SVN/CVS/ClearCase, Agile Methodologies
Education
Université du Québec en Outaouais 1999 — 2004
Advanced Graduate Diploma (DESS)
Université Denis Diderot (Paris VII) 1989 — 1991
M.Sc.
Université Denis Diderot (Paris VII) 1987 — 1989
B.Sc.
Lycée Léonard de Vinci 1986 — 1988
Coll. Degree
Telus Health July 2013 - Present
Club Assist November 2009 - July 2013
eSight Corporation 2011 - 2012
Alcatel-Lucent March 2009 - May 2009
Bell Canada January 2007 - September 2008
Bell Security January 2005 - December 2006
Newbridge-Alcatel 1999 - 2004
Newbridge Networks 1995 - 1999
Newbridge Networks 1990 - 1995
Skills
Product Marketing, Marketing Strategy, Product Management, Go-to-market Strategy, B2B Marketing, Social Media Marketing, Marketing, Cross-functional Team..., Marketing Communications, Account Management, Management, Strategic Planning, New Business Development, Telecommunications, Strategic Partnerships, Strategy, Customer Satisfaction, Team Building, Product Development, Marketing Management, Competitive Analysis, B2B, Market Analysis, CRM, Start-ups
Education
St. Lawrence College 1981 — 1993
Sociology
Algonquin College of Applied Arts and Technology
Marketing
TELUS Health January 2013 - Present
Skills
Consumer Law, Telecommunications, Medical Devices, Licensing, Corporate Law, IT law, Intellectual Property, Contract Negotiation, Software Licensing, Licensing Agreements, Legal Advice, Privacy, Privacy Law
Education
McGill University 1998 — 2002
LL.B LL.L, Law
Innovapost March 2013 - Present
TELUS Health September 2010 - March 2013
TELUS Health September 2008 - January 2010
Children's Hospital of Eastern Ontario September 2007 - August 2008
Vodafone March 1995 - December 2003
Skills
Data Modeling, Business Process..., Business Analysis, Stakeholder Management, Visio, Healthcare Information..., Program Management, Project Management, Change Management, CRM, Product Management, Team Management, Telecommunications, Vendor Management, Software Project..., Team Leadership, Software Development, Business Intelligence, Analytics, Data Warehousing, SDLC
Education
University of Ottawa 2004 — 2005
B.Ed, Int/Snr Math & Computer Science
Leeds Metropolitan University 1985 — 1989
B.Sc (Hons), Computing and Operational Research
Capsana (Acti-Menu) February 2013 - July 2014
Telus Health 2012 - 2012
CAE Healthcare 2011 - 2012
Canadian Medical Association 2007 - 2011
American Express 2003 - 2006
I.C. Axon 2000 - 2002
Ogilvy 1999 - 1999
Pfizer Pharmaceuticals 1998 - 1998
Skills
Product Development, Strategic Planning, Healthcare, Business Strategy, Account Management, B2B, Promotions, Product Management, Competitive Analysis, Marketing Strategy, Market Research, Product Marketing, Team Building, New Business Development, Marketing Communications, Marketing Management, Online Marketing, Coaching, Competitive Intelligence
Education
McGill University 1997 — 1999
MBA, Marketing and International Business
Concordia University 2006 — 2010
Professional Diploma, Digital Photographic Imaging
Council for Continuing Pharmaceutical Education 2002 — 2002
CCPE Accreditation Course, Pharmacology
McGill University 1995 — 1997
Graduate Diploma, Management
Concordia University 1992 — 1995
B. A., Psychology/Film Studies
Procyon Security Group February 2003 - Present
TELUS Health November 2012 - Present
BC Provincial Government March 2011 - September 2014
BC Ministry of Health October 2006 - May 2011
Vancouver Coastal Health April 2005 - October 2006
Government of Ontario April 2004 - September 2004
Saudi Aramco October 2003 - February 2004
Certicom July 2000 - September 2001
LGS Group October 1998 - June 2000
DOMUS Security October 1996 - October 1998
Skills
Security, Network Security, Information Security, Security Architecture..., Identity Management, Application Security, Computer Security, Risk Assessment, Integration, Information Security..., Security Policy, Healthcare, Enterprise Architecture, Penetration Testing, Information Technology, Telecommunications, Vulnerability Assessment, PCI DSS, Vulnerability Management, Security Awareness, PKI, ISO 27001, IT Audit, SOA Security, Air Traffic Control
Education
University of Toronto 1982 — 1985
MASc, Electrical Engineering
The University of British Columbia 1973 — 1979
BASc, Electrical Engineering
Canadian Internet Registration Authority July 2014 - Present
Telus Health August 2012 - Present
Adobe Systems Inc July 2006 - September 2012
ZIP.ca September 2005 - June 2006
University of Ottawa May 2003 - July 2005
IBM (Markham) January 2005 - May 2005
Skills
Java, C, C++, Test Automation, Manual Testing, Agile Project Management, Maven, Ant, Struts, AJAX, HttpUnit, Testing, Software Development, Databases, J2EE, OSGi, Websphere, Weblogic, JBoss, XML, SOA, REST, Web Services, JUnit, Application Servers, Security, Perforce, Performance Testing, SQL, Eclipse, Quality Assurance, Java Enterprise Edition, Distributed Systems, Software Engineering, Tomcat, Scrum, Web Applications, Regression Testing, Flex, JBoss Application Server, Software Quality...
Education
University of Ottawa 2003 — 2005
Master, Computer Science
University of Ottawa / Université d'Ottawa 1999 — 2003
Bachelor in Software Engineering, Master in Computer Science, Software Engineering, Software Verification
Lycee Pilote de Sousse 1995 — 1999
University of Ottawa
Bachelor, Software Engineering
TELUS Health January 2006 - Present
Nathalie G Leclerc LLC November 2003 - December 2005
eForce Global April 2000 - October 2003
Bowne Internet Solutions 1997 - 2000
Medius Communications 1997 - 2000
Skills
PMP, Healthcare, SDLC, Project Management, Cross-functional Team..., Program Management, Change Management, Management, Consulting, Leadership, Budgets, PMO, IT Strategy, Project Portfolio..., IT Project & Program..., Software Project..., Integration
Education
McGill University 1985 — 1989
BA
WXN Wisdom II Program
TELUS Health January 2014 - Present
TELUS Physician Solutions (formerly Wolf Medical) February 2012 - December 2013
Wolf Medical Systems October 2011 - January 2012
Wolf Medical Systems June 2011 - September 2011
EMIS April 2008 - June 2011
Egton Australia 2006 - 2008
Egton Software 2006 - 2008
Skills
Business Analysis, Team Management, SQL, Requirements Analysis, Scrum, Project Management, Financial Reporting, Financial Modeling, Release Management, Software Lifecycle..., Agile Methodologies, Microsoft SQL Server, Software Development, Software Project..., Databases, Software Documentation, .NET, Management, Requirements Gathering, Leadership, Integration, Business Process, Systems Analysis, Business Intelligence, IT Strategy
Education
Edith Cowan University 2000 — 2004
Bachlelor of Science, Computer Science
TELUS Health June 2015 - Present
Association of Ontario Health Centres May 2014 - June 2015
University Health Network February 2013 - July 2013
SPINEgroup January 2012 - February 2013
Apotex Inc. 2006 - 2009
Apotex Inc. 2004 - 2006
Apotex Inc. 2003 - 2004
Skills
Quality Assurance, GMP, Pharmaceutical Industry, Leadership, Sop, GLP, Data Analysis, Analytical Chemistry, Clinical Research, Healthcare Information..., Process Improvement, Project Management, Chemistry, Analysis, Software Documentation, Clinical Trials, Healthcare Management, Research, Program Management, Dissolution, LIMS, R&D, HPLC, Technology Transfer, Quality Control, Business Analysis, Training, Pharmaceuticals, Healthcare Policy, Project Coordination, Qualitative Research, Quantitative Research, WHMIS, Literature Reviews, Customer Experience, Operational Excellence, Public Relations, Health Advocacy, Health Promotion, Public Health, FDA, Healthcare, Regulatory Affairs, Change Management, Documentation, Policy
Education
National Institute of Health Informatics 2014 — 2014
ePrivacy Professional Training Certified Program, ePrivacy
Villanova University, Philadelphia, Pennsylvania 2013 — 2014
Master Lean Six Sigma Black Belt, Business Improvement and Implementation
York University 2009 — 2012
B.H.S., Spec. Hons. Health Management at York University, Healthcare Business Management Major, Graduated as a Cum Laude. Member of Dean's Honour Roll
Seneca College of Applied Arts and Technology 2000 — 2004
Chemical Laboratory Pharmaceutical Chemistry/Technology - Co-op (Advanced Diploma), Pharmaceutical Chemisrty
Groupe Enixum January 2015 - Present
TELUS health January 2012 - December 2014
TELUS Health September 2009 - October 2012
TELUS January 2006 - September 2009
TELUS 2003 - 2005
TELUS 2002 - 2003
TELUS Solutions D'affaires 2001 - 2002
Versalys Formation 2000 - 2002
ZENON Group 1989 - 2000
Skills
Telecommunications, Strategic Planning, Business Strategy, Strategic Partnerships, Business Development, Product Management, Team Leadership, New Business Development, Project Management, Change Management, Team Management, Mobile Devices, Wireless, Marketing Strategy, Product Development, Strategy, Start-ups, Contract Negotiation, CRM, Cloud Computing
Education
McGill University - Desautels Faculty of Management 2008 — 2009
Master of Business Administration (MBA), Stratégie et gestion
HEC Montréal 2007 — 2009
MBA, Management
McGill University 2007 — 2009
MBA, Governance Essentials for non-profit organisations
The University of Western Ontario - Richard Ivey School of Business 2004 — 2004
Senior Leadership Forum
Concordia University 1986 — 1989
B. Eng., Electrical Engineering
collège Champlain Saint-Lamberrt 1983 — 1985
DEC
Collège Charles Lemoyne 1979 — 1983
High School
TELUS Health January 2014 - Present
TELUS Health Solution January 2010 - Present
TELUS August 2008 - April 2010
TELUS Health Solutions December 2008 - December 2009
TELUS, National Application Solutions January 2008 - December 2008
TELUS, National Application Solution May 2007 - January 2008
Bell Distribution June 2004 - May 2007
Bell Distribution April 2005 - April 2006
Superclub Vidéotron June 2001 - June 2004
Skills
Product Marketing, Product Management, Marketing Strategy, Team Leadership, Product Launch, Cross-functional Team..., Sales, Project Management, Competitive Analysis, Telecommunications, Management, Business Development, Marketing, Leadership, Strategy
Education
Université du Québec à Montréal 2012 — 2013
EMBA, Management de projet
Pragmatic Marketing 2008 — 2008
Effective Product Marketing, Effective Product Marketing
Pragmatic Marketing 2008 — 2008
Master en administration des affaires, Practical Product Management
Université du Québec à Montréal 2006 — 2008
Master, Project Management
Université du Québec à Montréal 2003 — 2006
B.Com., Marketing
Telus Health May 2014 - Present
TELUS Health March 2013 - Present
MD Physician Services September 2012 - February 2013
MD Physician Services August 2012 - September 2012
MD Physician Services, CMA Companies September 2011 - August 2012
Agfa Healthcare April 2010 - August 2011
Covidien February 1997 - September 2009
Tyco Healthcare 1996 - 2007
Sea Fresh Fish Ltd. January 1990 - January 1995
Skills
ITIL, Lean Thinking, Process Improvement, Six Sigma, Change Management, Team Leadership, Quality Assurance, Software Documentation, Business Process..., Project Management, Business Analysis, Cross-functional Team..., Integration, Product Development, Management, Medical Devices, Training, Healthcare, IT Service Management, Strategy, Technical Support, Leadership, Customer Satisfaction, Databases, Budgets, Networking, Vendor Management
Education
Athabasca University
Bachelor, Business Management
Company Training - Covidien 2009 — 2009
Lean Certificate
Herzing Institute 1996 — 1997
Computer Systems Technology Diploma, IT and IS
PWGSC October 2010 - Present
Blue Moon Management Consulting Inc January 1999 - Present
Department of National Defence January 2015 - March 2015
PMI OVOC (Ottawa Valley Outaouais Chapter) January 2012 - April 2013
PMI OVOC 2009 - January 2012
Public Works and Government Services Canada October 2009 - October 2010
Telus Health January 2008 - May 2009
Public Works and Government Services Canada January 2006 - January 2008
Canadian Red Cross Society February 2004 - December 2005
BMO Financial January 2003 - June 2003
Skills
Project Management, MS Project, Team Building, Team Leadership, Communication, Scope Management, Leadership, Strategic Planning, Portfolio Management, Program Management, Change Management, Leading Change, Volunteer Management, Volunteer Recruiting, Board of Director..., Organizational Design, PMO, Consulting, ITIL, Management, Team Management, Strategy, Resource Management, PMP, Human Resources, Board of Directors, Recruiting, Management Consulting, Proposal Writing, IT Management, Project Planning, CRM
Education
New York Institute of Technology 2006 — 2008
MBA
Humber College 1992 — 1993
Ryerson University 1983 — 1985
Telus Health February 2014 - Present
Provincial Health Services Authority June 2013 - January 2014
The University of British Columbia November 2011 - January 2013
McKesson Medical Imaging May 2011 - September 2011
Norpac Controls October 2005 - January 2011
Creo 2001 - 2004
BENCHMARK TECHNOLOGIES INC 1999 - 2001
Skills
Business Analysis, Requirements Gathering, Use Case Analysis, Process Modeling, Metrics Definition, Software Analysis, Software Project..., Software Design, Business Rules, Gap Analysis, User Acceptance Testing, Requirements Analysis, Business Process, Documentation, Analysis, Process Development, Problem Solving, Excel, SDLC, Visio, MS Project, Visual Basic, Software Engineering, SQL, Databases, Project Planning, SQL Server, Process Improvement, Software Development, Crystal Reports, SharePoint, Access, UML, Data Analysis, Change Management, T-SQL, Database Design, Team Leadership, Business Intelligence, Microsoft Excel, Software Documentation, Microsoft SQL Server, Training, Systems Analysis, Leadership, Integration, .NET
Education
The University of British Columbia 2002 — 2012
Certificates in Software Engineering, Project Management, Business Analysis, Business, Analysis, Project Management, Software Engineering, Business Analysis
Telus Health January 2013 - Present
Telus Health Solutions August 2008 - January 2013
IMS Brogan July 2006 - August 2008
Canadian Fitness & Lifestyle Research Institute February 2006 - August 2006
Sudbury & District Health Unit June 2004 - January 2005
Skills
Data Analysis, Business Analysis, Analysis, Access, Databases, Management, Training, SQL, Business Intelligence, Project Management, Business Requirements, Software Implementation, Professional Services, Program Management, Healthcare Consulting, Business Relationship..., Requirements Analysis
Education
Georgian College 2003 — 2004
RAP Diploma
Lake Superior State University 1996 — 2001
BSc Human Services
Telus Health February 2014 - Present
Vision Critical May 2011 - August 2013
Psion Teklogix Inc October 2005 - November 2008
Triant Technologies Inc March 2004 - June 2005
Source Medical September 2001 - February 2004
Skills
.NET, C#, VB.NET, C++, C, ATL COM, C/C++ STL, ASP.NET, SQL, XML, CSS, XSLT, OOP, MFC, MSMQ, Visual Studio, Microsoft SQL Server, Software Engineering, Software Design, Software Development, Architecture, Integration, NUnit, Subversion, Agile Methodologies, Visual Basic, Object Oriented Design, Architectures
Education
University of Manitoba 1994 — 1997
M. Sc., Physics
Scuola Internazionale Superiore di Studi Avanzati di Trieste 1991 — 1992
Physics
University of Havana 1985 — 1990
Licentiate, Physics
TELUS Health August 2011 - Present
IMS Brogan September 2007 - August 2011
Pharmascience September 1998 - September 2007
Skills
Market Research, Pharmaceutical Industry, Market Analysis, Sales Effectiveness, Market Access, Analytics, Strategy, Health Economics, Account Management, Leadership, New Business Development, Oncology, Pharmaceutical Sales, Sales Management, Strategic Planning, Product Launch
Education
McGill University 2000 — 2003
MBA, Management
Université de Montréal - HEC Montréal 1995 — 1998
BAA, Marketing
TELUS Health September 2008 - Present
SUNGARD Technology Services, Pune August 2007 - May 2008
Mashreqbank December 2002 - June 2007
Hexaware Technologies September 2001 - June 2002
Akshay software Technologies Ltd, Mumbai August 1998 - July 2001
Education
Doctor Babasaheb Ambedkar Marathwada University
Bachelor of Engineering (B.E.), Industrial Electronics
QuadraMed August 2012 - Present
Telus Health May 2009 - July 2012
Dräger Medical Canada 2004 - May 2009
Dynamed Health Care Systems 2001 - 2004
Siemens Medical Canada 1997 - 2001
Children's Hospital of Eastern Ontario January 1993 - April 2000
Sheridan College September 1995 - May 1996
Deutsches HerzZentrum (German Heart Institute) August 1990 - June 1992
Montreal Children's Hospital October 1985 - January 1990
Skills
Medical Devices, Healthcare Information..., Healthcare, Product Management, Product Launch, Product Marketing, Hospitals, Cross-functional Team..., Team Leadership, Product Lifecycle..., Program Management, Strategic Planning, FDA, Leadership, Project Management, Capital Equipment, EHR, Informatics
Education
Pragmatic Marketing Institute 2014 — 2014
Pragmatic Marketing Certification-level 3 (PMC- III), Product Management
McGill University 1980 — 1983
Bachelor of Science (B.Sc.) in Nursing, Registered Nursing/Registered Nurse
Applied Health Informatics Bootcamp-University of Waterloo
Heiman & Miller Strategic Selling
La Cité Collegiale
Visual Basic Programming and Application Development
Sheridan College, Helping Adults Learn
TELUS Health January 2007 - Present
Protocol IS April 2004 - January 2007
Skills
Java
Education
University of Ottawa 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Engineering
TELUS Business Solutions July 2014 - Present
TELUS Health January 2012 - July 2014
TELUS Health August 2010 - January 2012
Zimmer Computer Assisted Solutions August 2008 - August 2010
Zimmer Computer Assisted Solutions April 2007 - August 2008
TransPerfect Translations 2006 - 2007
Go Travel Direct / Zoom Airlines September 2004 - June 2006
Skills
Spanish, English, French, Brazilian Portuguese, Marketing Strategy, Business Strategy, Technical Sales..., Change Management, Development & delivery..., Medical Devices Sales, Project Management, Product Management, Business Development, Medical Devices, Orthopedic, International Marketing, Account Management, Integration, New Business Development, Strategic Planning, Sales Operations, Product Marketing, Marketing, Product Launch, Healthcare, Sales, Leadership, Marketing Management, Marketing Communications, Training
Education
Concordia University 2012 — 2015
MBA, Marketing & Strategy
McGill University 2003 — 2006
Bachelor of Commerce, International Management
Pragmatic Marketing Institute 2011 — 2011
Practical Product Management, Product Management, Certificate
Pontifícia Universidade Católica do Rio de Janeiro 2005 — 2005
BCom (Exchange Program), Bachelor of Commerce - International Business
Humber College 2008 — 2009
MEDEC Online Courses, Medical Devices
Instituto Superior Anglo-Americano, Cuernavaca 2000 — 2001
Preparatoria, Translation
Sixdegres Communications Inc 2006 - Present
Enzyme food & health 2013 - December 2014
TELUS Health November 2011 - December 2014
Groupe Yves Rocher 2007 - 2008
Chambre de commerce du Montreal métropolitain 2006 - 2007
Chambre de commerce du Montreal métropolitain 2006 - 2007
MedPlan Communications 2001 - 2006
Consumer Impact Marketing 1998 - 2001
Centre de santé et de services sociaux Champlain—Charles-Le Moyne 1997 - 1998
Skills
Marketing Communications, Marketing Strategy, Marketing, Strategic Planning, Direct Marketing, Event Management, Entrepreneurship, Product Launch, Competitive Analysis, Market Research, Digital Marketing, Strategy, Advertising, Marketing Management, Marketing Research, Pharmaceutical Industry, Promotions, Strategic Alliances
Education
Université du Québec à Montréal 2007 — 2009
Master, Executive MBA
Université du Québec à Montréal 1996 — 1997
Certificat, Marketing
Université de Sherbrooke 1994 — 1997
Microbiology, General
Conseil de formation pharmaceutique continue
Certification du cours d'agrément du CFPC
Flip Digital March 2014 - Present
Fuel Digital Media December 2013 - March 2014
TELUS Health July 2011 - November 2013
Increased Revenue January 2011 - July 2011
Skills
Graphic Design, Advertising, Adobe Design Programs, Presentations, SEO, Social Media Marketing, Social Networking, Sales, Account Management, Online Advertising, Retail, Business Networking, Oral & Written..., Corporate Communications, Marketing Communications, Marketing Strategy, Digital Marketing, Market Analysis, Market Research, Email Marketing, Web 2.0, Online Presence..., Social Media Measurement, Community Engagement, Event Management, Event Planning, Music Production, Concert Production, Medical Records, Electronic Media, Salesforce.com, Public Relations, Public Speaking, Web Development, Web Design, Equestrian, Tutoring, Management, Social Media, Digital Media, Digital Strategy, Newsletters, New Media, Business Development
Education
Simon Fraser University 2009 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
TELUS Health October 2014 - Present
TELUS Health April 2014 - September 2014
TELUS Health Solutions April 2012 - April 2014
TELUS Health Solutions May 2010 - June 2012
TELUS Health Solutions August 2009 - May 2010
Emergis October 2007 - August 2009
Morneau Sobeco December 2005 - October 2007
Société de l'assurance automobile du Québec May 2004 - May 2005
Skills
HL7, Databases, Testing, Quality Assurance, Business Analysis, Business Intelligence, Change Management, SharePoint, SQL, MS Project, Excel, Microsoft Office, Visual Basic, Documentation, Requirements Analysis, Analysis, Healthcare, Process Improvement, Access, Crystal Reports, Systems Analysis, Visio, Customer Relations, Management Consulting, Project Server, Visual C++, Project Management, Management, Project Planning, Leadership, Team Management, Integration, Software Project..., Vendor Management, Enterprise Software, SDLC, Business Process
Education
HL7 Argentina 2010 — 2010
Certificate, Healthcare data transmission standard
HEC Montréal 2008 — 2008
Finance
HEC Montréal 2008 — 2008
Management
Université Laval 2001 — 2005
Bachelor, Software Engineering
Université Laval 1999 — 2001
Bachelor of science, Biochemistry
Telus Health October 2013 - Present
Consultant with Top Secret Clearance January 2000 - Present
Diabsolut Inc August 2012 - September 2013
Agriculture and Agri-Food Canada February 2012 - March 2012
Public Health Agency of Canada April 2011 - January 2012
International Relations Directorate, AANDC January 2011 - March 2011
Indian and Northern Affairs Canada 2008 - 2010
Nuvo Network Management 2008 - 2008
Department of National Defence 2005 - 2006
Health Canada 2001 - 2005
Skills
Information Management, Technical Documentation, Technical Writing, Documentation, Document Management, Instructor-led Training, Software Training, Instructional Design, Business Analysis, Software Documentation, Hands-on Training, Training, Analysis, Requirements Gathering, Requirements Analysis, Systems Analysis, SDLC, Team Leadership, Project Management, Change Management
Education
Laurentian University/Université Laurentienne 1988 — 1992
Bachelor in the Science of Language, Translation
Westdale
TELUS Health September 2010 - Present
Shavin Patel Inc. June 2014 - Present
Costco Wholesale February 2005 - June 2014
TELUS Health Solutions November 2007 - September 2010
Walmart October 2002 - February 2005
Skills
Pharmacy, Customer Service, Sales, Account Management, Business Development, Pharmaceutical Sales, Pharmaceutical Industry, Manage Client..., Healthcare, Teamwork, Team Leadership, Strategic Planning, Management, Process Improvement, Project Management, CRM, Microsoft Office
Education
Laurentian University/Université Laurentienne 2003 — 2007
B.Comm, Accounting
University of Toronto 2003 — 2007
Business and Accounting (B.Comm Program Affliliated with Laurentian University)
Centennial College
Accounting-CGA Canada Courses
Seneca College of Applied Arts and Technology
Accounting-CGA Canada Courses
TELUS Health January 2015 - Present
TELUS Health May 2012 - December 2014
Ford Motor Company September 2011 - January 2012
Eli Lilly and Company January 2011 - April 2011
Juvenile Diabetes Research Foundation May 2005 - August 2010
Education
McMaster University 2010 — 2012
Master of Business Administration (MBA)
CMA Ontario 2011 — 2013
Certified Management Accountant (CMA)
McGill University 2002 — 2006
Honours Bachelor of Arts (HBA)
TELUS Health 2011 - Present
March Networks November 2010 - July 2011
Alcatel-Lucent January 2007 - September 2009
Nortel Networks 2003 - 2006
Nortel Networks 2001 - 2003
Nortel Networks 1999 - 2001
Mitel June 1994 - November 1999
Skills
Testing, UMTS, Software Development, Ethernet, SNMP, Software Design, Telecommunications, CDMA, Embedded Systems, Telephony, Debugging, Linux, VxWorks, SS7, Product Management, 3GPP, Unified Communications, Agile Methodologies, UTRAN, RNC, Node B, ISDN PRI and BRI, T1/E1, VoiceMail System, Trunking, Systems Analysis, JavaBeans, JavaScript, eHealth, HL7, HEAT, Bugzilla, Open Source Software, Sybase SQL Anywhere, ATM networks, VoIP, Gateway, TCP/IP, Wireless, Integration
Education
Concordia University 1988 — 1992
B.Sc
Telus Health June 2011 - Present
TELUS Health Solutions 2007 - June 2011
Emergis January 2007 - January 2008
Telus January 2007 - January 2008
dinmar 2002 - 2007
Skills
User Experience, Interaction Design, Requirements Analysis, Leadership, Human Computer..., SDLC, Software Development, Agile Methodologies, Management, Java, Web Applications, XML, Eclipse, Integration, Testing, Software Project..., JavaScript, Software Design, Scrum, Team Leadership
Education
Carleton University 2011 — 2015
Master's degree, Human Computer Interaction
Carleton University 1999 — 2003
Bachelor of Computer Science, Computer Science
Telus Health January 2015 - Present
Genome Quebec May 2010 - January 2015
Ubisoft May 2008 - May 2010
Olymel 2004 - 2008
Trigonix inc. 2001 - 2004
Simsmart Technologies Inc. 2000 - 2001
Solvision 1997 - 2000
PAD System Technologies 1993 - 1997
Skills
UML, Visual Studio, Software Development, C++, C#, Visio, Databases, OOP, Scrum, Integration, Professional Scrum..., Business Analysis, GUI Designing, SQL, Agile Methodologies, Design Patterns
Education
Université Laval 1989 — 1993
Bachelor of sciences, Software Engineering
TELUS Health January 2014 - Present
TELUS April 2007 - January 2014
ERA Canada 2001 - 2004
SITA 1997 - 2001
SITA 1997 - 2001
SITA 1997 - 2001
Skills
PMO, PMP, Project Portfolio..., Software Project..., Business Analysis, Wireless, Telecommunications, MS Project, ITIL, Integration, Project Management, Project Delivery
Education
McGill University 1988 — 1991
TELUS Health July 2013 - Present
McKesson Pharmacy Systems 2007 - 2013
Skills
Product Management, Healthcare Information..., Agile Methodology, Healthcare Networks, Management, Product Marketing, Project Planning, HL7 Messaging, Project Management, Software Development, Client Relationship..., Software Development..., Account Management, Software Quality..., Business Analysis, Software Project..., Quality Assurance, Team Management, Process Improvement, Requirements Analysis, Product Development, Analysis, Enterprise Software, Agile Methodologies, SDLC, Product Launch, Sales Operations, Salesforce.com, Telecommunications, Pharmaceutical Industry, Healthcare, Business Strategy, Leadership, SaaS, HL7, Medical Devices, New Business Development, Pharmacy, Program Management, CRM, Strategic Planning, Team Leadership, SQL, Scrum, Cross-functional Team..., Training, Strategy, Software Documentation, Vendor Management, Business Intelligence
Education
Simon Fraser University
Bachelor of Education (B.Ed.)
TELUS Health July 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada December 2012 - July 2013
Nuance Communications September 2012 - October 2012
Videotron February 2011 - August 2012
Videotron January 2010 - February 2011
Vidéotron (Through Runes Technologies) February 2009 - December 2009
Movilnet (Verizon Wireless Intl.) September 2004 - April 2008
Movilnet (Verizon Wireless Intl.) August 1998 - September 2004
International Information Technology May 1998 - August 1998
Central Bank of Venezuela (Through Computación de Vanguardia) July 1997 - April 1998
Skills
Integration, UML, Agile Methodologies, Java, Unix, XML, SOA, Telecommunications, Tomcat, Solution Architecture, Business Analysis, Eclipse, Web Services, Testing, Oracle, PL/SQL, Scrum, SLDC, Structured Analysis, Project Management, Weblogic Application..., MyWebmethods..., Software Deployment, Creative Problem Solving
Education
Universidad Simón Bolívar 1997 — 2008
MS
Universidad Nueva Esparta 1989 — 1995
Bachelor's Degree
TELUS Health June 2008 - Present
Emergis Inc June 2006 - June 2008
Emergis May 2000 - May 2005
Skills
Business Analysis, Requirements Gathering, SDLC, Requirements Analysis, Visio, Oracle, PMP, Project Planning, Software Documentation, Testing, Business Intelligence, Agile Methodologies, Software Development
Education
Ontario Institute of Technoogy 2005 — 2006
•Information Technology Institute 1998 — 1999
Postgraduate diploma in IT
University of Guelph 1991 — 1994
Bachelor's of Science, Nutrition Sciences
Telus Health October 2012 - Present
HardNoX Track Dayz January 2010 - Present
MD Practice Software January 2010 - June 2012
RepeatSeat December 2004 - September 2009
H&R Transport September 2003 - December 2004
MoveitOnline May 2002 - February 2003
Skills
Business Analysis, Software Documentation, Troubleshooting, Windows, Microsoft Office, Process Improvement, Team Leadership, Business Process..., Training Delivery, Client Relations Skills, Problem Management, Technical Documentation
Education
Southern Alberta Institute of Technology 2000 — 2003
CNT, Computer Engineering Technology
TELUS Health November 2013 - December 2014
Symcor January 2011 - July 2013
Public Mobile September 2009 - April 2010
Davis + Henderson 2010 - 2010
Oracle corporation 1997 - 2009
Architel 1997 - 2000
Architel Systems 1997 - 2000
Skills
Software Quality..., Quality Center, Testing, Test Planning, Telecommunications, Software Development, Quality Assurance, Regression Testing, User Acceptance Testing, SQL, Test Strategy, QTP, DB2, Business Requirements, Test Cases, Agile Methodologies
Education
Technion-Machon Technologi Le' Israel
B.Sc. Electrical, Communications technologies
TELUS Health Director, Business DevelopmentTELUS Communications2009 - 2012
TELUS 2003 - 2008
Education
The University of British Columbia / UBC
Master of Business Administration (MBA)
University of Victoria
BSc., Economics
TELUS Health March 2013 - Present
MD Physician Services (formerly Practice Solutions Sofware Inc.) October 2008 - March 2013
MD Physician Services (Formerly Practice Solutions Software) December 2005 - October 2008
Skills
Software Documentation
Education
St. Clair College 1989 — 1990
2 year Diploma, Business - Information Systems
TELUS Health May 2012 - Present
Applied Management Consultants October 2009 - June 2012
Skills
Access, Microsoft Office, Databases, SAS, Credit Risk
Education
Western University 2007 — 2008
MSc., Statistics
Nanjing University
B.Sc, Computational Mathematics and Application
TELUS Health March 2013 - Present
MD Physician Services Inc. August 2011 - March 2013
Mitel Networks July 2009 - January 2011
Adobe Systems 2007 - 2008
Hewlett-Packard 2006 - 2007
CRYPTOCard 2005 - 2006
Nortel 2002 - 2005
Nortel 1999 - 2002
Nortel 1997 - 1999
Theratronics International Ltd. 1995 - 1997
Skills
DNS, TCP/IP, VPN, Windows Server, DHCP, Integration, Unix, HP, Oracle, Technical Support, Microsoft SQL Server, System Administration, Windows, Network Administration, Solaris, Telecommunications, MySQL, LAN-WAN
Education
Algonquin College of Applied Arts and Technology 2011 — 2011
Diploma, Oracle 11g Database Administration
Fanshawe College 1985 — 1988
Diploma, Business - Data Processing
Telus Health July 2012 - Present
Khatib Software Consulting Inc. September 2006 - Present
Genworth Canada 2014 - 2014
Genworth Canada 2014 - 2014
Genworth Canada 2014 - 2014
McKesson Canada January 2012 - July 2012
Telus Mobility January 2011 - August 2011
CaseBank Technologies Inc. April 2010 - November 2010
Teradata August 2009 - February 2010
Ganz September 2008 - February 2009
Skills
J2EE Consulting services, Java software..., JavaScript, Web Development, Application Architecture, Design Patterns, UML, Websphere, Weblogic, JBoss, Tomcat, Jetty, Apache, Eclipse, MySQL, Oracle, SQL Server, Sybase, Teradata, DB2, html, xml, json, ExtJS, Extreme Programming, Scrum, Iterative, SDLC, Agile, Web Services, Application Servers, SOA, SOAP, SoapUI, Perl, PHP, C++, C, VBScript, Visual Basic, Access, Struts, Spring, JSF, ejb, Hibernate, Toplink, Rational Rose, RUP, OOAD
Education
University of St. Thomas 2002 — 2005
M.S, Computer Systems, RDBMS, OOAD/OOP
Minnesota State University, Mankato 1991 — 1995
Bachelors, Chemistry(ACS), CIS, Maths
Karachi University 1987 — 1991
B.Sc, Chemistry, Physics, Maths
TELUS Health March 2013 - Present
Canadian Medical Assoc- Practice Solutions 2006 - March 2013
CMA Holdings 2006 - March 2013
xwave- Software Kinetics December 1995 - June 2006
Coradix October 2003 - December 2004
Fifth Dimension Group December 1988 - December 1995
Hilan Corp December 1986 - December 1988
Computer Media September 1983 - December 1986
Skills
Solution Selling, Sales, Strategic Planning, Account Management, Business Analysis, Change Management, Selling, Strategic Partnerships, Business Development, Professional Services, SaaS, Sales Management, Bus Dev, Product Management, Marketing Strategy, Enterprise Software, Sales Process, Cloud Computing, Business Strategy, Channel, Team Leadership
Education
Queen's University 1977 — 1979
MBA
TELUS Health March 2013 - Present
MD Physician Services October 2007 - March 2013
Skills
Java, SQL, EMR, Agile, Scrum, Agile Methodologies, Software Development, Software Documentation, Quality Assurance, SDLC, XML, Databases
Education
University of Guelph 2001 — 2008
MSc, Computer Science
Telus Health October 2014 - Present
Knecht Consulting November 2013 - Present
IMS Brogan October 2006 - October 2013
Roche Diagnostics 2006 - 2006
Schering-Plough 2004 - 2006
Pharmascience 2001 - 2004
Skills
Pharmaceutical Industry
Education
McGill University 1998 — 2001
B.Com, Finance/Accounting/Entrepreneurship
TELUS Health April 2015 - Present
TELUS Health October 2013 - April 2015
Fasken Martineau DuMoulin May 2009 - September 2013
Fasken Martineau DuMoulin May 2005 - May 2009
Banque Nationale du Canada - Groupe Financier May 2004 - September 2004
Skills
Information Technology, Intellectual Property, Trademarks, Patents, Licensing, Legal Writing, Due Diligence, Contract Negotiation
Education
HEC Montreal - Université de Montréal 2007 — 2008
M.Sc., eCommerce
Quebec Bar School (Montreal) 2006 — 2007
Formation Professionnelle, Law
Université de Montréal 2003 — 2006
LL.B., Law
Zamora Consulting Ltd December 2014 - Present
TELUS Health April 2010 - December 2014
Zamora Consulting January 2010 - April 2010
Courtyard Group September 2003 - January 2010
Optium Digital Solutions April 2001 - September 2003
OPTIUM Health Solutions Inc. September 1998 - April 2001
Ernst & Young September 1994 - September 1998
St. Michael's Hospital September 1992 - September 1994
St. Michael's Hospital September 1990 - September 1992
St. Michael's Hospital April 1986 - September 1990
Skills
Healthcare, Business Development, Market Development, Innovation Development, Business Strategy, Healthcare Information..., Strategic Planning, Management, Program Management, Consulting, Business Process..., Health Informatics, eHealth, Digital Business...
Education
York University - Schulich School of Business 1989 — 1991
MBA, Business and Entrepreneurial Studies
University of Toronto Schools 1984 — 1986
BScPhm, Pharmacy
The University of British Columbia 1983 — 1984
BScPhm, Pharmacy
Queen's University 1979 — 1983
BSc(Hon), Life Sciences and Psychology
Jeans Family September 2013 - Present
TELUS Health March 2013 - August 2013
MD Physician Services November 2010 - March 2013
RDM Corporation 2005 - 2010
St. Clement's School 2002 - 2005
Goodmans LLP 2000 - 2002
Skills
Release Management, SDLC, Software Project..., Project Management, Business Analysis, Requirements Analysis, Software Documentation, Process Improvement, Agile Methodologies
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Computer Networking
York University - Glendon College 1994 — 1998
HBA, International Studies
Telus Health June 2015 - Present
Shoppers Drug Mart June 1997 - Present
Telus Health January 2012 - May 2015
TELUS October 2010 - December 2011
NATIONAL ACADEMY OF HEALTH AND BUSINESS January 2008 - July 2009
Skills
Telecommunications, Management, Training, Customer Experience, Teaching, Pharmacy, Community Pharmacy, Teamwork, Time Management
Education
CENTRAL PEEL
HIGH SCHOOL
George Brown College
ACCOUNTING
Groupe Robert January 2015 - Present
Telus Health September 2013 - January 2015
Systematix August 2012 - April 2013
PricewaterhouseCoopers April 2007 - August 2012
BioneQ 2003 - 2006
Laboratory of Interventional Neuroradialogy 1999 - 2002
Skills
Change Management, Business Analysis, Business Process..., Project Management, Business Process, Visio, Strategy, Leadership, Training
Education
Université du Québec à Montréal 2014 — 2016
Master of Business Administration (MBA)
University of Montreal, DESI 2003 — 2006
Certificate, Applied Computing
University of Montreal, Molecular Biology 1999 — 2000
Master, Molecular Biology
Université de Montréal 1995 — 1999
Bachelor's degree in Biological Sciences, Microbiology and Immunology
TELUS Health April 2015 - Present
TELUS Health September 2012 - April 2015
World Travel Protection October 2010 - September 2012
NexJ Systems September 2010 - December 2010
World Travel Protection February 2010 - October 2010
World Travel Protection August 2007 - December 2009
Skills
Insurance, Project Management, Coaching, Account Management, Time Management, Healthcare Management, Customer Service, Spanish, Team Building, Microsoft Office, Healthcare Information..., Call Center, Teamwork, Call Centers, Healthcare, Management
Education
George Brown College 2010 — 2010
Post-Graduate Certificate, Health Informatics
Dalhousie University 2003 — 2007
BA, Economics, Spanish
Universidad de Salamanca 2006 — 2006
Curso de Espanol, Advanced Spanish Studies
Cervantes Institute
Diploma de Espanol Como Lengua Extranjera, Spanish
Best Buy Canada October 2014 - Present
Grant Thornton LLP in Canada March 2013 - October 2014
Telus Health December 2011 - March 2013
HSBC Bank Canada April 2008 - September 2011
HSBC Bank Canada March 2006 - April 2008
Skills
CISA, SDLC, Risk Management, Information Security, Information Security..., Security, IT Audit, IT Management, Banking, Relationship Management, Quality Assurance, Project Management, Risk Assessment, Business Analysis, Management, Information Technology, Systems Analysis, Troubleshooting, Testing, Business Requirements, ERP, Salesforce.com, Governance, IBM AS/400, Healthcare Information..., Documentations, Project Coordination, query/400, Archer, RSA SecurID, Analysis, Training Delivery, PCI DSS, Change Management, ITIL, Lotus Domino..., ERP Selection, ISO 27002, ISO 27001, SOX 404
Education
Port Moody Senior Secondary
Port Moody Senior Secondary
Simon Fraser University
Bachelors of Arts, Arts
The George Washington University
Masters Certificate, Project Management
Telus Health April 2014 - Present
PryLynx Corporation April 2012 - March 2014
Mohawk Shared Services November 2012 - October 2013
Medicalis October 2010 - December 2011
St. Mary’s General Hospital, Kitchener ON 2003 - 2009
Grand River Hospital and Freeport Hospital 2003 - 2009
DC Diagnosticare Inc, Kitchener ON 1999 - 2002
Skills
EHR, EMR, Radiology, Informatics, PACS, HL7, DICOM, Digital Imaging, Healthcare, RIS, Hospitals, Meditech, Medical Imaging
Education
Conestoga College 2009 — 2010
Applied Health Informatics (Post Graduate) Certificate Program
The Michener Institute, CAMRT
Radiological Technology Programs
Fanshawe College
Registered Radiological Technologist
TELUS Health March 2013 - Present
MD Physician Services 2010 - Present
Vancouver Island Health Authority 2006 - 2009
Bloorview Kids Rehabilitation Hospital 2003 - 2006
Skills
Healthcare, Hospitals, Nursing, Medical Terminology, EMR, Healthcare Information...
Education
Mohawk College
Registered Nurse
Lambton College
Information Technology
TELUS Health October 2013 - Present
TELUS Health 2011 - October 2013
Skills
Employee Relations, Recruiting, Teamwork
Education
Ryerson University
Certificate, Human Resources Management
York University
Bachelor of Arts, Psychology
Express Scripts Canada June 2015 - Present
Point Blank Tee's June 2012 - Present
Mckenzie Health February 2015 - March 2015
Shoppers Drug Mart Patient Contact Centre July 2014 - March 2015
Shoppers Drug Mart November 2014 - January 2015
Shoppers Drug Mart September 2004 - December 2014
TELUS October 2013 - June 2014
TELUS Health November 2010 - October 2013
Skills
Organization, Management, Inventory Control, Customer Service, Customer Satisfaction, Inventory Management, Cashiering, Compounding, Customer Experience, Data Entry, Employee Training, Health Insurance, Leadership, Microsoft Word, Pharmacy, Prescription, Teamwork, Telephone Skills, Time Management, Microsoft Office, Pharmacists, Microsoft Excel
Education
Centennial College 2012 — 2015
Pharmacy Technician
Centennial College
Pharmacy Technician/Assistant
TELUS Health May 2013 - Present
TELUS Heath October 2012 - May 2013
TELUS Health May 2010 - October 2012
TELUS Health January 2009 - May 2010
NDC Health September 2001 - October 2006
Vector Computer Consulting March 2000 - September 2003
Skills
Quality Assurance, Cross-functional Team..., Change Management, Project Management, Account Management, Sales, Coaching Staff, Entrepreneurship, Customer Service, Acquisition Integration, Conflict Management, Customer Service..., Leadership, Product Management, Software Implementation, Accountability, Ownership, RFP Design, Employee Surveys, Customer Satisfaction, User Acceptance Testing, Inventory Management, Vendor Management, Field Operations, Procurement, Technical Support, Management, Strategy, Customer Experience
Education
British Columbia Institute of Technology 1997 — 2000
Mechanical Engineering, Design
Telus Health October 2014 - Present
Walmart June 2013 - June 2014
HGS Canada Inc. June 2007 - May 2012
Skills
Microsoft Office, Leadership, Customer Service, Strategy, Integration, Microsoft Excel, Business Development, Process Improvement
Education
St. Francis Xavier University 2002 — 2007