Terminix International
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Terminix International Employees
Alterra Pest Control January 2015 - Present
Alterra Pest Control April 2012 - Present
Terminix International October 2009 - April 2012
Moxie Pest Control July 2008 - October 2009
Improv Comedy Club August 2006 - October 2008
First American Title March 2005 - July 2008
Education
Crafton Hills College 2003 — 2004
County of Ventura April 2015 - Present
Ventura County Community College District August 2014 - December 2014
Ventura County Community College District June 2013 - August 2014
Ventura County Community College District February 2013 - May 2013
Joe's Jeans November 2011 - May 2012
Idearc Media January 2007 - October 2008
Terminix International January 2004 - January 2007
Skills
Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, SharePoint, Data Entry, Outlook, Clerical Skills, Executive..., Peer Mentoring, People-oriented, Client Orientation, Presentations, Appointment Scheduling
Education
California Lutheran University 2014 — 2016
Working on Bachelors in Science, Organizational Leadership
Oxnard College 2002 — 2014
Associate of Science (A.S.), Administrative Assistant, 3.48 GPA
Self-employed August 2011 - Present
Scentsy Family Brands August 2011 - Present
Church of God Home, Inc. September 2010 - Present
YRC Worldwide, Inc. May 2004 - July 2009
Terminix International August 2002 - November 2003
Skills
Microsoft Word, Microsoft Excel, Outlook, PowerPoint, AS400 system, Organizational..., Team Management
Education
Harrisburg Area Community College 2011 — 2016
Healthcare Management
Bible Baptist School 1994 — 1996
High School Diploma
California Bank & Trust April 2014 - Present
Golden Gate University March 2014 - Present
Wells Fargo April 2006 - 2014
Chevy Chase Bank January 2001 - January 2006
Home Paramount January 2000 - January 2001
Terminix International January 1996 - January 2000
7up Company January 1992 - January 1996
Education
Golden Gate University 2010 — 2010
MBA-Executive Masters
University of Potomac- Washington, DC 2001 — 2005
B.S. Degree
University of California, Los Angeles
Certification
Alterra August 2013 - Present
Terminix International December 2012 - August 2013
Bioguard January 2010 - December 2012
Skills
Customer Service, Leadership, Recruiting, Training, Team Building, Microsoft Office, New Business Development
Education
Brigham Young University 2007 — 2010
Industrial and Organizational Psychology
Terminix International 2015 - Present
US Army Retired October 2012 - February 2015
US Army 1st Calvery March 2009 - March 2010
US Navy February 2001 - March 2006
Skills
Army, Conflict Resolution, Leadership, Military, Military Experience, Leadership Development, Training, Public Speaking, Team Building, Force Protection, Military Operations, Organizational..., Weapons, Command, Coaching, Microsoft Office, PowerPoint, Career Counseling, Military Training, Microsoft Word, Human Resources, Instructor-led Training, Counterterrorism, National Security, Employee Training, Emergency Management, Military Logistics, Research, Teamwork, Teaching, Recruiting
Education
Ashford University 2012 — 2015
Bachlors Human Resourse management
Ashford University 2011 — 2015
Sitel May 2015 - Present
Terminix International January 2014 - June 2015
BrightClaim Inc August 2013 - November 2013
Royalty Cleaners Enterprises January 2011 - August 2013
Walmart May 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Office Administration, Typing, Switchboard, Appointment Scheduling, Customer Service, Customer Oriented, Social Media, Sales, Filing, Copying, Strongly self-motivated, Strong Communication..., Detailed Organization, Highly detail oriented, Dependable Team Player
Education
Georgia State University 2013 — 2016
Associate's degree, Human Resources Management and Services
Accredo Health (an Express Scripts Company) December 2007 - Present
Cafe Ole Restaurant July 2003 - September 2007
Terminix International 2001 - 2004
Terminix International January 2000 - June 2003
Nestlé 1989 - 1991
fort howard 1987 - 1989
Skills
Process Improvement, Cross-functional Team..., Vendor Management, Leadership, Team Building, Strategic Planning, Operations Management, Software Documentation, Project Management, Strategy, Project Planning, Budgets, Customer Service, Analysis, Management, Human Resources, Sales, Change Management, Team Leadership, Program Management, Training, Business Process, Business Process..., Business Analysis, CRM, Customer Satisfaction, Coaching, Forecasting, Call Centers
Education
Christian Brothers University 2011 — 2013
Master of Business Administration (MBA), Project Management
University of Mississippi
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
TEKsystems October 2013 - Present
The Louis Berger Group for Fluor October 2011 - September 2012
SARL LS27 July 2010 - June 2011
Baxter Healthcare April 2002 - September 2006
Terminix International January 1998 - January 2001
Skills
Bilingual-French, Microsoft Office, Microsoft Excel, Data Analysis, Internal Communications, International Relations, Coaching, Coordination, Project Planning, Teamwork, Analysis, Research, Change Management, Business Strategy, Qualitative Research, Spanish, PowerPoint, English, Translation, Editing, European Union, Microsoft Word, International Business, Public Speaking, Social Media, Process Improvement, Technical Writing, Business Planning, Written & Oral..., Training, Analyses, Planification de projets
Education
Penn State University 2014 — 2018
Bachelor of Science (BS), Energy and Sustainability Policy
Ecole polytechnique fédérale de Lausanne 2015 — 2015
Certificate, Optique Non-Linear
University of California, Irvine 2015 — 2015
Verified Certificate, Fundamentals of Project Management
Université du Maine 1996 — 1998
International Business
Oakland City Université
Bloomington High School South - diplôme de fin d'études
French and English
Comptable senior Terminix International
Formation entreprise aux progiciels de gestion interne
Aggressive Pest Management, Inc. 2003 - Present
Terminix International 1997 - 2003
Skills
Integrated Pest..., Sales Management, Pest Control, PEST, Termite, Sales, Residential Homes, P&L, New Business Development, Customer Service, Sales Operations, Contract Negotiation
Education
Millersville University of Pennsylvania 1992 — 1995
Bachelor of Arts (B.A.), English, Philosophy
Pennsylvania College of Technology 1990 — 1991
Associate of Arts (A.A.), Advertising Art
Bloomsburg University of Pennsylvania 1990 — 1990
English Language and Literature, General
Nixtermite Inc. December 1998 - Present
Black Diamond Renovation and Construction July 2007 - Present
Terminix International November 1988 - December 1998
Skills
Termite, Pest Control, Water Damage, Carpentry, Integrated Pest..., Restoration, Renovation, Sellers, Construction, REO, Foreclosures, Contractors, Mold, Small Business, Inspection, Real Estate Transactions, Drywall, Remediation, Plumbing, Flooring, Home Repairs, Tiles, Electrical Repairs, Painting homes
Education
Utah Valley University 1984 — 1986
Business
Cypress College 1983 — 1984
GED
Vanguard Pharma January 2015 - Present
It Works! Global April 2013 - Present
Freedom Home Solutions, LLC. September 2008 - January 2015
Takeda Pharmaceuticals June 2007 - June 2008
Schering-Plough Pharmaceuticals January 2004 - June 2007
Terminix International December 2001 - January 2004
Skills
Sales, Sales Operations, Selling, Sales Management, Pharmaceutical Sales, Account Management, Cold Calling, Negotiation, Entrepreneurship, Sales Presentations, Diabetes, Healthcare, Hospitals, Small Business, Customer Service, Public Speaking, Team Building
Education
University of North Florida 1999 — 2001
Health Science, Health Science: Athletic Training/Sports Medicine, 3.7
Daytona State College 1997 — 1999
Associate's Degree, Associate of Arts
Dewey Pest Control March 2004 - Present
Structural Termite & Pest Control April 2002 - December 2003
Antimite Termite & Pest Control June 2000 - April 2002
3R Marketing January 2000 - June 2000
Structural Termite and Pest Control January 1998 - October 1999
Terminix International January 1997 - January 1998
Skills
Inspection, Sales, Integrated Pest..., PEST Analysis, Entymology, Building Materials, Building Maintenance, Condos, Real Estate, Investment Properties, Short Sales, First Time Home Buyers, Investors, Single Family Homes, Foreclosures, Sellers, Buyer Representation, REO, Listings, New Home Sales, Pest Control, Residential Homes, Real Estate Transactions
Education
Yucaipa High School 1979 — 1983
Crafton Hills College
Emergency Medical Technician Certification
Royal Pest Solutions July 2014 - Present
Food Protection Services July 2012 - June 2014
Ecolab Pest Elimination August 1997 - April 2012
Terminix International January 1990 - August 1997
Skills
Fumigation, Pest Control, Integrated Pest..., Sales, Sales Management, Management, Audit Compliance, SQF, AIB, BRC Audit Standards, Bird Control, Right of Way Weed..., Team Building, Termite Control, OSHA 30-Hour, Food Safety, Safety, Customer Retention, Sales Presentations, Food Industry, Quality Auditing, Customer Service, Account Management, Contract Negotiation, Key Account Management, New Business Development, Market Development, Operations Management, Sales Operations, Strategic Planning, Termite
Education
Greenville College 2005 — 2006
Bachelor of Science (B.S.), Organizational Leadership
Illinois State University 1983 — 1984
Computer Science/Business Administration
Lake Land College 1980 — 1983
Associate's degree, Business Administration and Management, General
Shelbyville High School 1976 — 1980
Diploma
Terminix International January 2014 - Present
Terminix International January 2012 - December 2013
Terminix International January 2010 - December 2011
Terminix International January 2007 - December 2009
Skills
Sales Management, Customer Retention, Operations Management, P&L Management, Pest Control, Customer Satisfaction, Direct Sales, Team Building, Sales Process, Sales Operations, Profit, Account Management, Cold Calling, Sales, Selling, Inventory Management, Coaching, Leadership, Sales Presentations, Training, Hiring, Budgets, Time Management, Strategic Planning, Employee Training, Team Leadership, Customer Experience, Management, Recruiting, Cross-functional Team..., Contract Negotiation, Purchasing, Customer Service, Forecasting, Negotiation, Pricing, Business Development, Retail, Marketing, Salesforce.com, Process Improvement, Strategy, Small Business, Leadership Development
Education
Baylor University 1986 — 1991
Biology
Terminix February 2011 - Present
Terminix International 2013 - 2013
Publix Super Markets April 2005 - February 2011
Education
El Camino College 1985 — 1986
Narbonne High School 1982 — 1985
Terminix International April 2011 - September 2012
Empire Today 2012 - 2012
HomeTeam Pest Defense July 2004 - June 2009
Garden Plus Pest Control June 2000 - May 2004
Skills
Sales, Customer Service, Field Technicians
Education
San Joaquin Delta College 1998 — 1998
G.E.D.
Delta College
General Education
USAA July 2001 - Present
Charles Schwab October 1999 - May 2001
Terminix International September 1997 - September 1999
Skills
Investments, Insurance, Risk Management, Banking, Financial Analysis, Financial Planning, Customer Service, Financial Services, Retirement Planning, Portfolio Management
Education
Ball State University 1992 — 1997
Bachelor's degree, Graphic Arts Management, Minor in Marketing & Advertising
FirstService Residential April 2013 - Present
Terminix International December 2011 - March 2013
Burger King Corporation June 2006 - December 2010
AvisBudget Car Rental June 2001 - June 2006
Education
Columbia University - Columbia Business School
MBA, Finance
Kele, Inc. February 2012 - Present
Terminix International January 2009 - February 2012
Terminix International December 2006 - December 2008
Terminix International January 1999 - December 2006
Skills
Prosci Change..., DDI Facilitation..., Professional in Human..., Employee Relations, Coaching, Change Management, Workshop Facilitation, Human Resources, Team Building, Employee Benefits, FMLA, Recruiting, Performance Management, Succession Planning, Leadership Development, Workforce Planning, Account Management, Leadership, Training, Employee Engagement, DDI, Operations Management, Onboarding, Management, Customer Retention, Strategic Planning, Employee Training, Personnel Management, Deferred Compensation, HRIS, College Recruiting, Benefits Administration, Interviews, Labor Relations, New Hire Orientations, Organizational..., Sourcing, Talent Acquisition, Talent Management, Technical Recruiting, Union Avoidance, Efficiency, Highly detail oriented
Education
Christian Brothers University
Southwest Tennessee Community College
Saladmaster November 2013 - Present
Terminix International March 2003 - March 2013
American Irrigation Systems April 2001 - November 2002
Skills
Customer Satisfaction, Customer Service, Customer Retention, Inventory Management, Sales, Troubleshooting, Data Entry, Process Scheduler, Outlook, Operations Management, Team Building, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Account Management, Customer Support, Sales Management, Social Networking, Pest Control, Coaching
Education
Motorcycle Mechanics Institute Division- Phoenix AZ 2013 — 2013
3.8 GPA
The University of Connecticut 2011 — 2013
Psychology, 3.8 GPA
Albertus Magnus College 2009 — 2010
Business Administration and Management, General, 3.8 GPA
Orkin Pest Control August 2015 - Present
Terminix International April 2000 - August 2015
US Army September 1995 - January 2000
Skills
Customer Satisfaction, Sales Operations, Team Building, Inventory Management, Operations Management, Team Leadership, Training, Leadership, Fleet Management, Customer Experience, Sales Process, Direct Sales, B2B, Profit, Customer Retention, Customer Service
Education
Claflin University 1990 — 1995
Bachelor's degree, Mathematics and Statistics
Winners health care April 2014 - Present
Terminix International May 2008 - February 2011
Skills
Office Management, Microsoft Word, Microsoft Office, Customer Service, Typing
Education
Houston Community College 2012 — 2014
Associate of Science (AS), Nursing
Terminix International January 2012 - Present
NCO Financial Systems August 2010 - April 2012
AT&T November 2006 - March 2010
Skills
Customer Satisfaction, Microsoft Office, Management, Call Center, Microsoft Excel, Process Improvement, Sales, Customer Service, Time Management, Call Centers, Training, Leadership, Outlook
Education
Ashford University 2013 — 2015
Master of Education (MEd), Education
College of Charleston 2001 — 2005
Bachelor of Arts (BA), Communication, General
ZWA Boutique October 2014 - Present
Terminix International January 2013 - January 2015
Lowe's Home Improvement April 2007 - May 2012
Home Depot June 2005 - August 2006
Walmart March 2005 - June 2005
Gutter Guardian Appointment July 2004 - June 2005
Skills
Customer Service, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, spreadsheet, Payroll, department mananger..., Cashiering, Cash Management
Education
Capella University 2011 — 2015
Currently In school, Business Management
Horizon Pest & Termite February 2014 - Present
Terminix International March 2005 - January 2014
Skills
Building Relationships, Customer Satisfaction, Sourcing, Call Center, Performance Management, Sales Operations, Sales Process, Team Building, Customer Retention, Employee Training, Employee Relations, Recruiting, Direct Sales, Management, P&L Management, New Business Development, Team Leadership, Sales, Vendor Management, Sales Management, Contract Negotiation, Strategic Planning, Inventory Management, Cross-functional Team..., Leadership Development, Training, Process Improvement, Account Management, Hiring, Customer Experience, Budgets, Leadership, Cold Calling, Call Centers, Negotiation, Human Resources, Customer Service, Business Development, Coaching, Team Management, Operations Management, Marketing, Forecasting, Sales Presentations, P&L
Education
Bloomfield College 1988 — 1992
Under grad business management, Business Management
belleville high school nj 1984 — 1988
High School, College Prep
Orkin Pest Control March 2014 - Present
Terminix International October 2005 - February 2014
Orkin Pest Control March 1996 - October 2005
Skills
Florida Notary, Accounts Payable, Administration, Auditing, Customer Service, Data Entry, Finance, Human Resources, Notary Public, Sales, Invoicing, Outlook, Fax, Payroll, 10 Key, Administrative..., Accounts Receivable, Office Management, Training, Office Administration, Spreadsheets, Research, Microsoft Excel, Hiring, Team Building, Customer Experience, PowerPoint, Office Equipment, Recruiting, Microsoft Office, Filing, File Management, Teamwork, Microsoft Word, Administrative...
Education
Everest University-Brandon 2010 — 2013
Associate of Science (AS), Legal Assistant/Paralegal, 3.4
Pacific Shore Platinum 2012 - Present
Terminix International June 2010 - May 2012
UC San Diego May 2009 - June 2010
Skills
Customer Service, Negotiation, Customer Satisfaction, Customer Retention, Sales, Real Estate, Contract Negotiation, Property Management, Microsoft Office, Microsoft Excel, Time Management, Outlook, Team Building, Strategic Planning, Process Scheduler, Marketing, Data Entry, Leadership, Account Management, Selling, Budgets, Training, Operations Management, Retail, Inventory Management
Education
UC San Diego 2008 — 2010
Bachelor of Arts (BA), Communication, General
Cosumnes River College 2005 — 2008
Associate's degree, General Studies
The Combined Group October 2014 - Present
Chicago Title July 2014 - July 2014
American Flood Research January 2014 - February 2014
Iron Mountain September 2013 - November 2013
First American Title December 2012 - July 2013
Core Logic September 2012 - December 2012
Terminix International February 2009 - August 2012
Bank of America May 2006 - January 2009
Education
Brookhaven Community College 2010 — 2012
El Paso Community College 2005 — 2006
Countryside Pest Services March 2015 - Present
Allgood Pest Solutions December 2008 - April 2015
ProCare Pest Services Inc. October 1993 - December 2008
Terminix International July 1988 - October 1993
Skills
Sales, Management, Marketing, Pest Control, Account Management, New Business Development, Cold Calling, Sales Management, Team Building
Education
Florida State College at Jacksonville
Business Management
Henry County High School
Sunpro Solar October 2014 - Present
Sunpro Solar April 2014 - October 2014
Horizon Solar Power August 2012 - April 2014
Terminix International May 2012 - August 2012
Easy-Turf, Inc. May 2011 - March 2012
Precision Pool & Spa April 2009 - March 2012
WinDor May 2006 - April 2009
Skills
Direct Sales, Team Building, Team Leadership, Closing Deals, Sales Management, Salesforce.com, Microsoft Excel, Energy Audits, Deal Closure, Management, Selling, Sales, Contract Negotiation, New Business Development, Account Management, B2B, Business Development, Customer Service, Marketing, Strategic Planning
Education
DeVry University 2006 — 2011
Business Operations
Berkeley High School, Moncks Corner, SC August 2010 - Present
KPSS - KAO PROFESSIONAL SALON SYSTEM December 2001 - May 2009
US Army September 1986 - April 2003
Salon Service Group June 1999 - December 2001
Terminix International August 1994 - January 1999
United States Marine Corps February 1978 - August 1986
Skills
Creative Writing, Speech Writing, Classroom Instruction, Sales Management, Operations Management, Instructor-led Training, Sales, Microsoft Office, Public Relations, Team Building, Hair Care, Training, Coaching, Beauty Industry, Budgets, Cosmetics, Contract Negotiation, Business Strategy, Employee Training, P&L Management, Classroom, Public Speaking, Event Planning, Leadership, Leadership Development
Education
California State University-Long Beach 1976 — 1980
BA, German, Zertifikat Deutsch
Achieve Global Professional Selling Skills Course
Selling Skills and Sales Operations
Integrity Selling Course
Selling Skills and Sales Operations
Terminix Management and Sales Management
Business Administration and Management, General
Target Systems Hiring School
Human Resources Management/Personnel Administration, General
Kaiserslautern American High School
Terminix International June 2013 - Present
Samaritan's Purse January 2012 - May 2012
U.S. Department of State March 2011 - November 2011
Samaritan's Purse January 2011 - November 2011
Premiere Valet Services Inc September 2009 - November 2010
Direct Democracy LLC September 2009 - January 2010
Biola University Student Union August 2005 - May 2009
United States Air Force August 2005 - May 2009
U.S. Department of Labor August 2008 - December 2008
Biola University September 2007 - January 2008
Skills
Public Relations, Purchasing, Procurement, Writing, Community Development, Research, Microsoft Office, Strategic Planning, Leadership, Training, Team Building, Nonprofits, Public Speaking, Microsoft Excel, Logistics, Government, International Relations, NGOs, Sales, Program Development, Teaching, Customer Service, Management
Education
Biola University 2005 — 2009
B.A., Intercultural Studies, Political Science, Biblical Studies
Southeast Aerospace January 2014 - Present
Office Team December 2012 - December 2013
Palo Alto Networks May 2012 - August 2012
Career Group Inc. February 2011 - May 2011
Blue Coat Systems, Inc January 2007 - January 2009
Grubb & Ellis June 2005 - February 2007
Terminix International January 2001 - June 2005
Skills
ADP HRB, ADP Payroll, WinPro, Jobvite, Ultipro, Oracle HR, Microsoft Word, OneNote, Microsoft Excel, PowerPoint, Microsoft Publisher, Social Networking Sites, Social Media, 65 to 80 words per..., Human Resources, Account Management, Telephone Skills, Data Entry, Customer Service, Access, Onboarding, Time Management, Applicant Tracking..., Administrative..., Payroll
Education
University of Phoenix 2010 — 2016
Global Business Management
Evergreen Valley College 2004 — 2006
Associates of Science, Paralegal Studies
San Jose City College 2002 — 2004
Associates of Arts, General
Church Services August 2015 - Present
Bob Johnson & Assoc. July 2013 - November 2014
Terminix International January 2012 - December 2012
Terminix International July 2006 - December 2011
Terminix International May 2005 - July 2006
Terminix International January 2004 - May 2005
Terminix International September 2002 - January 2004
Pestmaster March 2000 - September 2002
Terminix International August 1996 - August 1999
Skills
Sales Management, Sales Operations, Sales Process, Income Statement, Customer Satisfaction, Team Building, Customer Retention, New Business Development, Account Management, Operations Management, Profit, Sales, Strategic Planning, Negotiation, Customer Service, Management, Forecasting, Contract Negotiation, Leadership, B2B, CRM, Business Development, Recruiting, Team Leadership, P&L Management, Direct Sales, Cold Calling, Business Process..., Contract Management, Human Resources, Coaching, Selling, Pricing, Budgets, Training, Business Planning, Mergers & Acquisitions, Hiring, Key Account Management, Sales Presentations, Process Improvement, Call Centers, Marketing Strategy, Salesforce.com, Business Strategy, Solution Selling, Competitive Analysis, Small Business, Cross-functional Team..., Leadership Development
Education
California Coast University 2000 — 2005
BS & MBA, Management
Harding University 1982 — 1985
Business Administration and Management, General
DeSoto High School 1978 — 1982
DeSoto High School 1978 — 1982
Wells Fargo December 2013 - Present
Amazon September 2013 - March 2014
JPMorgan Chase February 2013 - August 2013
Texas Instruments June 2009 - August 2012
Terminix International March 2009 - May 2009
Paccani Macchine S.p.A. September 2000 - July 2008
Carabinieri Military Corps - 1st Carabinieri Regiment “Tuscania” August 1999 - August 2000
Alleanza Assicurazioni May 1994 - May 1997
Skills
Lean Manufacturing, Process Improvement, Semiconductor Industry, Product Management, Testing, Program Management, Training, Project Management, Team Leadership, Change Management, Team Building, Leadership, Vendor Management, Contract Negotiation, Automotive, Maintenance & Repair, Strategic Planning, Budgets, Sales Management, Systems Engineering, System Architecture, Sourcing, MS Project, ISO, Microsoft Excel
Education
Collin County Community College
Associate of Science (AS), Engineering
Università degli Studi di Milano
Bachelor's Degree, Political Science with an emphasis in Business Economics and Finance
Liceo Scientifico Edoardo Amaldi - Alzano Lombardo (BG) 1987 — 1992
Diploma di Maturità Scientifica, High School Diploma with an emphasis on Natural Sciences
Terminix International September 2012 - Present
Skills
Customer Satisfaction, Sales, Cold Calling, Customer Service, Sales Process, Direct Sales, Account Management, Lead Generation, New Business Development, Sales Operations, Team Building, Marketing Strategy, Management, Customer Retention, Sales Management, Inventory Management, B2B, Marketing
Education
Cal State Fullerton
BA Communications, Public Relations
California State University-Fullerton
Bachelor of Arts (BA), Communication and Media Studies
Terminix International February 2004 - Present
Sheraton and Hilton Hotels, The Continental Companies, Premier Cruise Lines, Caesars Ent. Corp, RHM 1980 - 2003
Skills
Customer Retention, Sales Management, New Business Development, Account Management, Sales, Cold Calling, Sales Process, Direct Sales, Operations Management, B2B, Negotiation, Contract Negotiation, Sales Operations, Forecasting, Process Improvement, Training, Mergers & Acquisitions, Business Planning, P&L Management, Income Statement, Strategic Planning, Leadership, P&L, Budgets, Customer Satisfaction
Education
California State University-San Bernardino - College of Business and Public Administration
MBA, Finance, General
SimplexGrinnell June 2014 - Present
Appolo Heating Inc. July 2013 - May 2014
Service Experts December 2008 - April 2013
Terminix International November 2005 - December 2008
BAA December 2004 - October 2005
Bond Brothers March 2002 - November 2004
Trane January 1993 - April 2001
Skills
Operations Management, Customer Satisfaction, Team Building, Sales Management, Inventory Management, Customer Service, Sales, New Business Development, Process Scheduler, Account Management, Budgets, Team Leadership, Cross-functional Team..., Management, Sales Operations, Training, Leadership, P&L Management, Business Development, Project Planning, Strategic Planning, Six Sigma, CRM, Project Management, Customer Retention, P&L, Pricing
Education
Iowa State University 1988 — 1992
Industrial Engineering, Engineering
Iowa State University 1988 — 1992
Bachelor of Applied Science (BASc), Industrial Engineering
Terminix 2008 — 2009
General Management and Six Sigma, GMTB and Six Sigma Green Belt
Trane 1993 — 1993
Trane Graduate Training, Thermodynamics
General Dynamics Information Technology September 2011 - Present
General Dynamics/ Directorate of Public Works September 2011 - Present
General Dynamics Information Technology June 2008 - September 2011
General Dynamics/ Directorate of Public Works June 2008 - September 2011
Terminix April 2007 - June 2008
Terminix International April 2007 - June 2008
Vision Home Mortgage July 2004 - May 2005
Vision Home Mortgage November 2004 - January 2005
Citiwear, Corp January 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, 10 Key, Software Documentation
Education
Victor Valley College 1998 — 2001
Associate's degree, Business
Victor Valley High School 1995 — 1998
HS diploma
Cheonggang Academy
Associates Degree, Business
Victor Valley College
Associates Degree, Liberal Arts
Tri Star Custom Construction Equipment OperatorWhite Water Excavation2007 - 2008
Spider Be Gone Systems 2006 - 2007
Terminix International 2005 - 2006
US Army October 2000 - October 2004
Skills
Residential Homes, Construction, Renovation, Contractors, Construction Management, Tiles, Entrepreneurship, Bathrooms, Custom Homes, Flooring, Carpentry, Restoration, Decks, Budgets, Subcontracting, Drywall, Roofers, Contract Negotiation, Strategic Planning, Microsoft Office, Customer Service, Negotiation, Microsoft Excel, Sales, New Business Development, Team Building, Construction Drawings, Heavy Equipment, Pest Control, Equipment Installation
Education
ITT Technical Institute-Austin 2011 — 2012
Computer drafting and design
Terminix International January 2000 - Present
Terminix International September 1997 - January 2000
Terminix International June 1996 - September 1997
Thrifty Nickel/American Classified April 1987 - June 1996
Skills
Customer Service, Operations Management, Sales Management, Sales, Leadership, Change Management, Recruiting, Coaching, Management, Budgets, PowerPoint, Microsoft Word, Project Management, Leadership Development, Team Building, Inventory Management, Employee Relations, Teamwork, Public Speaking, Contract Negotiation, Microsoft Office, Team Leadership, Forecasting, Microsoft Excel, Account Management, Training, Strategic Planning, Marketing, New Business Development, Customer Satisfaction, Negotiation, Process Improvement, Call Centers, Human Resources, Time Management, Process Scheduler, Pest Control, Purchasing, Profit, P&L
Education
Webster University 2009 — 2012
MBA, 3.95 GPA
Berklee College of Music 1983 — 1986
MA, Professional Music, Guitar, Professional Music, 95
Morning Star Church October 2012 - Present
MarketVolt June 2012 - October 2012
Thomas Construction November 2011 - May 2012
Terminix International January 2011 - January 2012
SENTralized Communities of Faith January 2007 - June 2011
Discovery Church November 2007 - October 2010
Crosswinds Church (Independant Contractor) January 2005 - July 2007
The Journey December 2005 - December 2006
Woods Basements Systems January 2005 - March 2006
Baker Pool & Spa January 2000 - January 2004
Skills
Advertising, Blogging, Church Events, Community Outreach, Discipleship, Event Planning, Leadership, Leadership Development, Non-profits, Nonprofits, Pastoral Care, Preaching, Project Management, Project Planning, Public Speaking, Sales, Sales Management, Volunteer Management, Teaching, Social Media Marketing
Education
Fuller Theological Seminary 2003 — 2010
Master of Arts, Global Leadership
University of Missouri - Saint
Bachelor of Arts, Communication
Terminix International November 2013 - Present
Otis Elevator September 2012 - November 2013
United Technologies September 2010 - August 2012
Otis Elevator April 2009 - September 2010
Otis Elevator October 2007 - March 2009
Otis Elevator May 2005 - September 2007
Otis Elevator July 2002 - April 2005
McKinsey & Company September 1997 - July 2002
The Boeing Company September 1990 - May 1995
Skills
Mergers & Acquisitions, Call Center, Strategy Development, P&L Management, Manufacturing, Product Development, Management Consulting, Strategy, Operations Management, Product Management, Business Planning, Sales, Retail, Call Centers, Negotiation, Business Strategy, Mergers, Team Building, Leadership, New Business Development, Acquisition Integration, Change Management, Management, Strategic Planning, Start-ups, Training, Business Development, Cross-functional Team..., Contract Negotiation, Process Improvement
Education
Harvard Business School 1995 — 1997
MBA, General Management
Stanford University 1986 — 1990
BS, Mechanical Engineering
Staffing Network/QPA September 2013 - Present
Terminix January 2012 - June 2013
SNI Companies April 2008 - August 2011
Americay Mortgage June 2006 - March 2008
ACC Capital Holdings June 2004 - May 2006
Terminix International April 1998 - May 2004
Skills
Recruiting, Call Center, Human Resources, Employee Relations, Employee Benefits, Talent Acquisition, Account Management, Cold Calling, Sales, Customer Service, Accounting, Budgets, Marketing, New Business Development, Contract Negotiation, Negotiation, Sales Management, Insurance, Business Development, Strategic Planning, Microsoft Excel, Interviews, Leadership, Training, Strategy, Talent Management, Management
Education
Holyoke Community College 1993 — 1995
Liberal Arts
Amergy Solar February 2015 - Present
Verengo Solar December 2013 - August 2014
Culligan International March 2011 - December 2013
Culligan International September 2010 - March 2011
Prolitec December 2009 - June 2010
Terminix International October 2008 - July 2009
Waterbury Companies September 2006 - September 2008
Ensystex January 2000 - August 2006
TERMINIX, Pennsylvania, Connecticut, & New York • 1993-1998 May 1993 - October 1998
Skills
Sales, Team Building, Strategic Planning, Income Statement, Solution Selling, Leadership, Sales Management, Training, Selling, New Business Development, Marketing, Direct Sales, CRM, Sales Process, Business Development, Sales Operations, Contract Negotiation, Management, Recruiting, Budgets, Customer Service, P&L
Education
University of Phoenix 2005 — 2007
MBA, Business Administration; Marketing
Villanova University 2005 — 2005
Master's Certificate, Organizational Leadership
Villanova University 2004 — 2004
Master's Certificate, Applied Project Management
Bloomsburg University of Pennsylvania 1986 — 1989
Bachelor of Science, Business Administration
Luzerne County Community College 1983 — 1985
A.S., Business Management
Terminix International October 2008 - Present
Naturally Fresh February 2008 - August 2008
NCI August 2002 - January 2006
Skills
Integrated Pest..., Customer Service, Route management, Inventory Management, B2B, Contract Negotiation, Customer Satisfaction, Microsoft Excel, Operations Management, Process Improvement, Recruiting
Education
Columbia College Chicago 1985 — 1987
n/a, speech
sleep tight pest control solutions August 2013 - Present
Terminix International November 2011 - November 2013
Norton Police Department June 2009 - December 2011
Norton Country Club July 2006 - November 2011
Skills
Executive Management, Customer Satisfaction, Customer Retention, Customer Service, Executive Development, Direct Sales, Direct Marketing, Board of Directors, Profit & Loss Management, Project Management, Job Scheduling, Appointment Scheduling, Sales
Education
Bristol Community College 2007 — 2010
Criminal Justice/Law Enforcement, 3.8
The Walton Group May 2014 - Present
Office Team January 2014 - May 2014
Ideal Fire & Security March 2011 - September 2013
Myers Services, Inc. January 2007 - September 2010
Myers Pest & Termite Services January 2007 - September 2010
Myers Pest & Termite January 2007 - September 2010
Terminix International January 1997 - January 2007
Terminix of Texas January 1991 - January 1997
Skills
Inventory Management, Office Management, Accounts Receivable, Administration, Budgets, Sales, Microsoft Excel, Management, Team Leadership, Microsoft Office, P, Invoicing, QuickBooks, Data Entry, Bookkeeping, Customer Retention, Administrative..., Accounting, Spreadsheets, Outlook, Account Reconciliation, Time Management, Telephone Skills, General Ledger, Supervisory Skills, Hiring, Teamwork, Payroll, Customer Service
Education
Indiana Vocational Technical CollegeTerre 1989 — 1991
Accounting /Associate of Applied Science, Accounting
Ivy Tech Community College 1989 — 1991
Associates of Applied Sciences, Accounting
Cofco Office Furnishings August 2011 - Present
Terminix International January 2010 - Present
Occupational Safety Services May 2011 - November 2013
american fidelity January 1992 - October 2006
Skills
Product Management, Budgets, Social Media Marketing, Sales, Strategic Planning, Instructor-led Training, Account Management, B2B, Business Development, Business Planning, Call Centers, Coaching, Competitive Analysis, Contract Negotiation, Customer Service, Sales Management, Sales Operations, Sales Presentations
Education
Community College of Philadelphia 1973 — 1976
Associate's degree, Marketing
Emory Healthcare September 2015 - Present
Newton Medical Center March 2015 - April 2015
Newton Medical Center February 2014 - April 2014
Jackson Hewitt 2007 - 2010
Arrow Exterminators 2005 - 2007
Terminix International 1999 - 2005
All Around Pest Control 1997 - 1999
Skills
Customer Service, Management, Data Entry, Training, Invoicing, Accounts Payable, Fax, Office Management, Process Scheduler, Customer Satisfaction, Payroll, Team Building, Office Administration, Telephone Skills, Outlook, Accounts Receivable, QuickBooks, Administrative..., 10 Key, Microsoft Word, Filing, Office Equipment, Healthcare, Administration, Appointment Scheduling, Microsoft Excel, Sales, Leadership, Microsoft Office, PowerPoint, Time Management, HIPAA, Medical Terminology, Access, Meditech, Microsoft Publisher, Schedule Management, Database Management, Electronic Health..., Multiple Phone Lines, Management Support, Travel Arrangements, Billing Management, Regulatory Maintenance, Program Development, Supply Maintenance, Customer Relations, ICD-9, ICD-10, ICD-9-CM
Education
Georgia Regents University 2013 — 2015
Bachelor of Science in Health Information Administration, Health/Health Care Administration/Management, 3.34 GPA
Georgia Perimeter College 2010 — 2013
Associate of Science (A.S.), Health Services Administration, 3.4 GPA
Bauder College 1990 — 1992
Associate's degree, Interior Design
Rockdale County High School 1986 — 1990
Standard Diploma
RJ Reynolds August 2013 - Present
Terminix International July 2012 - December 2012
Firestone May 2009 - July 2012
Skills
Management, Customer Service
Education
CSU Sacramento
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
State Farm November 2014 - Present
Public Storage March 2013 - November 2014
Terminix International March 2010 - March 2013
Enterprise Rent-A-Car June 2005 - March 2010
Skills
Sales, Customer Service, Profit, Recruiting, Account Management, Customer Retention, Customer Satisfaction, Cold Calling, Inventory Management, Sales Management, Sales Operations, Sales Process, Team Building, Selling, Direct Sales, Management, Leadership
Education
California Polytechnic State University-San Luis Obispo 1999 — 2004
Bachelor of Science (BS), Agricultural Business and Management
Terminix International January 2002 - Present
Orkin Pest Control April 1997 - December 2001
Purina Mills, LLC (Land O'Lakes, Inc) July 1990 - July 2000
Education
Cornell University 1991 — 1993
B.S., Animal Science
Alfred State College - SUNY College of Technology 1989 — 1991
A.A.S., AgriScience
Integrity Pest & Home Repair September 2011 - Present
Terminix International March 1994 - April 2011
Skills
Pest Control, Handyman, Golf
Education
Humboldt State University 1979 — 1985
B.S. Degree/ Teaching Credential, Physical Education
Benjamin Franklin H.S., Los Angeles, CA
Amazon.com April 2011 - Present
Big Daddy Bigger Money Marketing September 2008 - April 2011
Coca-Cola Enterprises September 2006 - August 2008
Terminix International January 2003 - August 2006
United Parcel Service Supply Chain Solutions July 2000 - November 2002
United States Army February 1993 - April 2000
Skills
Training, Leadership, Recruiting, Coaching, Team Building, Management, Time Management, Entrepreneurship, Fitness Industry, Weight Training, Weightlifting, Bodybuilding, Marketing, Sales, Online Advertising, Social Media, Social Networking, Inventory Management, Budgets, Online Marketing, Customer Service, Sales Management, Marketing Strategy, Human Resources, Web Marketing, Advertising, Accounting, Six Sigma, Strategic Planning, New Business Development, Troubleshooting, Email Marketing, Account Management, Start-ups, Digital Marketing, Affiliate Marketing, Direct Sales, Lead Generation, Small Business, E-commerce, Social Media Marketing
Education
Saint Martin's University 1997 — 1999
MBA, Business Administration
Bridgewater College 1988 — 1992
BA, Political Science and History
Wildlife Removal Company, LLC December 2010 - Present
Realty Investments June 2006 - Present
Terminix International April 2005 - December 2009
Terminix International March 1998 - April 2005
Skills
Investment Properties, Residential Homes, Real Estate, Foreclosures, Sellers, REO, Single Family Homes, Contract Negotiation, Negotiation, Real Estate Transactions, Investors, Property Management
Education
Indiana University Bloomington 1992 — 1996
B.S., Microbiology
Freed-Hardeman University 1978 — 1980
General
Relevante, Inc. October 2007 - Present
IM Realty Services January 2006 - October 2007
Terminix International January 2001 - December 2005
Skills
Financial Reporting, Financial Analysis, Process Improvement, Sarbanes-Oxley Act, Internal Controls, Cost Accounting, Finance, Accounting, Managerial Finance, Auditing, Marketing, GAAP, Interviews, Internal Audit, Access, Management, Budgets, Business Process..., General Ledger, Account Reconciliation
Education
American Intercontinental University 2009 — 2010
Master, Management
American InterContinental University
BA - Accounting & Finance, GPA 3.90
Cardinal O'Hara High School 1991 — 1995
Highschool Degree
Rollins, Inc. June 2009 - Present
The Crump Group, Inc. September 2007 - May 2009
Terminix International 1998 - 2007
The Fontana Group, Inc. November 1993 - November 1998
TruGreen Lawncare 1986 - 1998
Kurt Salmon Associates November 1990 - November 1993
Waste Management, Inc. 1987 - 1993
Premier Systems 1985 - 1990
Analysts International Corporation (AIC) 1979 - 1980
Skills
Technology Management, IT Transformation, Team Building, Marketing Strategy, Pricing, Information Technology, Management Consulting, Call Centers, CRM, Project Management, Program Management, Business Development, PMO, Sales, Contract Negotiation, Process Improvement, Software Development, Strategic Planning, Strategy, Management, Business Intelligence, Leadership, Six Sigma, Operations Management, Budgets, Cross-functional Team..., Income Statement, Business Strategy, Vendor Management, Executive Management, Change Management, Business Analysis, IT Management, Business Process...
Education
Ashford University 2008 — 2009
Business, Management
Christian Brothers University 2007 — 2008
Vital Records Control August 2012 - June 2015
Terminix International 2007 - 2012
The Schwan Food Company 1999 - 2007
Hechinger, Inc 1998 - 1999
Walmart 1988 - 1998
Skills
P&L Responsibility, Sales Management, Retail Sales, Retail Marketing, Multi-Unit Management, Operations Management, Employee Training, Logistics Management, Fleet Management, Fleet Operations, Route Planning, Route Development, Territory Mapping, Territory Optimization, Team Leadership, Residential Services, Residential Sales, Business Development, Business Expansion, Recruiting, Microsoft Office, Sales, Sales Operations, Customer Satisfaction, Profit, Management, Residential Homes, P&L Management, Team Building, Customer Service, Leadership
Education
Auburn University at Montgomery 1986 — 1988
Bachelor of Business Administration (B.B.A.), International Economics
Mesnac Co., Ltd April 2014 - Present
Physicians Toxicology Laboratory December 2012 - March 2014
Griffin Pest Solutions August 2010 - October 2012
American Postal Workers Union March 2008 - July 2010
Recycle Ann Arbor January 2007 - March 2008
Griffin Pest Solutions October 2003 - October 2006
Terminix International September 2001 - October 2003
Ms. K's Shoes April 2000 - September 2001
Skills
Training, Management, Leadership, Recruiting, Microsoft Office, Customer Service, Outlook, Sales, Benefits Administration, Microsoft Excel, Microsoft Word, Interpersonal..., Human Resources, Intercultural..., Team Leadership, Meeting Scheduling, Coaching, Research, PowerPoint, Photoshop, Payroll Processing, Compensation & Benefits, Windows, Meeting Planning, Organizing Meetings, Office Organizing, Leadership Development, Business Development, Change Management, Team Management, Time Management, Time & Attendance, Payroll, Contract Negotiation, Event Planning, Telecommunications, Cross-functional Team..., Event Management, Retail, Youth Ministry, Youth Mentoring, Inventory Management, Outsourcing, Quality Assurance, Interviews, Strategic Planning, Employee Benefits, Team Building, ERP Software, Public Speaking
Education
Columbia Southern University 2014 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.03
Columbia Southern University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Kalamazoo Valley Community College 1998 — 2005
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
DolGen Corp July 2012 - February 2015
Dollar General 2012 - February 2015
Candi’s Creative Crafts, Inc October 2006 - May 2012
Massey Services, Inc. July 2005 - July 2006
Terminix International April 2001 - April 2005
Hamson Inc February 2000 - April 2001
Skills
Training, Customer Service, Inventory Management, Sales, Leadership, Management, Recruiting, Profit, Payroll, Data Entry
Education
Saint Leo University
Master, Business Administration
Hodges University
Bachelor of Science, Interdisciplinary Studies
Taylor Technical InstitutePerry
Sears Home Services July 2015 - Present
Terminix International January 2011 - June 2015
Terminix January 2003 - December 2010
Skills
Customer Satisfaction, Sales Management, Operations Management, Income Statement, Customer Retention, Team Building, Account Management, P&L Management, New Business Development, Budgets, Inventory Control, Customer Service, Inventory Management, Sales, Leadership, Coaching, Marketing, Sales Operations, Recruiting, Negotiation, Contract Negotiation, Strategic Planning, Profit, Leadership Development, Sales Process, Direct Sales, B2B, Cold Calling, Pricing, Selling, Training, Sales Presentations, Management, Forecasting, P&L, Customer Experience, Hiring, Team Leadership, Retail, Call Centers, Cross-functional Team..., Merchandising, Salesforce.com, Pest Control, Business Development, Employee Training, Strategy, CRM, Small Business, Time Management
Education
Hocking College 1987 — 1989
Associate
Triway
Terminix International June 2010 - Present
Education
Cameron University 1980 — 1998
Associate's degree, Business Administration and Management, General
University at Buffalo 2015 - Present
Abbott Laboratories February 2011 - October 2011
Luitpold Pharmaceuticals February 2010 - July 2010
Society Hill Dermatology October 2008 - February 2010
Stryker Orthopaedics May 2008 - July 2008
Stryker Orthopaedics November 2006 - May 2008
Stryker Orthopaedics December 2005 - November 2006
University of Tennessee at Knoxville Innovative Technology Center January 2004 - August 2005
Ethicon Endo-Surgery, Inc May 2002 - August 2003
Terminix International May 2000 - July 2001
Skills
Biomedical Engineering, Clinical Research, Medical Devices, Quality Assurance, FDA, Sop, Software Documentation, Training, Management, Cross-functional Team..., Clinical Trials, Validation, Regulatory Affairs, Protocol, GMP, Process Improvement, CTMS, Six Sigma, V&V, Regulatory Submissions, Clinical Development, CAPA, 21 CFR Part 11, ISO 13485, Pharmaceutical Industry, Oncology, Quality System, Design Control, Clinical Monitoring, Lifesciences, Quality Control, GLP, Clinical Data Management, Laboratory, EDC, Cardiology, Infectious Diseases, Regulatory Requirements, Microbiology, Vaccines, Hematology, Clinical Operations, Inform, Immunology, Pharmacovigilance, Drug Development, Medical Writing, Clinical Study Design, Diabetes
Education
Chicago Medical School at Rosalind Franklin U-Med & Science 2011 — 2015
MD, Medicine
University of Tennessee-Knoxville 2000 — 2005
Bachelor of Science, Biomedical Engineering
Blanton Techknowledge September 2007 - Present
Blanton Techknowledge 2007 - Present
Insight Global March 2011 - July 2013
First Group November 2009 - 2010
First Student June 2007 - May 2009
International Social Media Association 2007 - 2009
ServiceMaster June 2004 - January 2007
Terminix, International June 2002 - June 2004
Bear Stearns, Securities January 2000 - January 2001
Smith Barney January 1997 - January 2000
Skills
International Project..., Global Program Manager, Technology..., Training Delivery, Social Media Marketing, Virtual, Remote Team Management, Project Management, Virtual Teams, Technology, Business Travel, Instructor-led Training, Social Media Strategist, Dynamic Speaker, Change Management, Business Analysis, Visio, MS Project, Leadership, Software Documentation, VoIP, Call Centers, CRM, SharePoint, Integration, Management, Training, Business Intelligence, Customer Satisfaction, Six Sigma, Strategy, Quality Assurance, Salesforce.com, PMO, Process Improvement, Scrum, Vendor Management, Human Resources, Agile Methodologies, PMP, Project Portfolio..., Resource Management, SDLC, Business Process..., Cisco Technologies, Global Infrastructure..., Cross-functional Team..., IT Management, Information Technology, Business Process
Education
Capella University 2010 — 2010
BA, Project Management
LitheSpeed, LLC 2009 — 2009
CSM, Scrum, Agile
Alphaware Training Institute 2008 — 2008
PMI completion credits, PMP Assessment Readiness
DDI - Servicemaster 2006 — 2006
DDI, Development Dimensions International
Genesys University 2006 — 2006
Framework/Installation, Genesys Framework Configuration and Installation
TMC Net 2006 — 2006
IP/PBX, VoIP
Six Sigma - Servicemaster 2005 — 2005
SSGB, Six Sigma
University of Miami - School of Business 1978 — 1982
Business Law and Advertising
Jobs Work! Arundel December 2014 - Present
Home July 2014 - Present
GMG Management Consulting Inc., January 2014 - June 2014
Terminix International June 2005 - May 2013
Skills
Creative Writing, English, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Customer Service, Rhythm Guitar, Front Desk Management, Telephone Reception, Filing, Windows, Document Management, PowerPoint, Pest Control, Creative Direction, Short Films, Film Editing, Insurance Verification, HIPAA Compliance, Computer Savvy, Drawing, Writing, Storytelling, Songwriting, Time Management, Editing, Proofreading
Education
Anne Arundel Community College 2014 — 2016
Associate of Arts (AA), Creative Writing
Howard Community College 1999 — 2009
Drawing
Long Reach High School 1997 — 2008
General Diploma, General Studies
Belle Grove Elementary
Greater Community Temple COGIC November 2011 - Present
Greater Community Temple COGIC November 2011 - Present
Terminix International August 2005 - July 2009
Skills
Customer Service, Administrative..., Filing, Spreadsheets, Call Centers, Creative Solutions, Communication, Scheduling, Customer Satisfaction, Cash Handling, Bank Reconciliation, Deposits, Remote Access, Microsoft Office, Office Administration, Teamwork, Research, Data Entry, Email, Credit Card Transaction..., Credit Card Terminals, Microsoft Excel, Microsoft Publisher, Microsoft Word
Education
Belhaven University 2013 — 2015
Bachelor of Business Administration (B.B.A.)
East High School
Tata Consultancy Services October 2014 - Present
Wright-Patt Credit Union April 2014 - October 2014
Zingenuity December 2012 - August 2013
Fifth Third Bank August 2010 - November 2012
Terminix International January 2008 - February 2010
Wells Fargo May 2007 - January 2008
Omega Mortgage Banc August 2001 - May 2007
H & K Advertising February 1998 - August 2001
Skills
Mortgage Lending, Credit, Loans, FHA, Loan Origination, Microsoft Excel, Operational Excellence, Mortgage Underwriting, USDA, Finance, Proficient Communicator, Computer Proficiency, Public Speaking, VA loans, Commercial Lending, Operations Management, Political Campaigns, Sales, Mortgage Banking, Customer Service, FNMA, Fullfillment, Investment Properties, Banking, Financial Risk, Loss Mitigation, Underwriting, Leadership, FHA financing, Credit Analysis, Refinance, Sales Management, Residential Mortgages, Mortgage Processing, Real Estate, Operational Due..., Credit Risk, Team Leadership, Health Care, Wellness, Psychotherapy, Counseling Psychology, Marketing Director, Marketing Strategy, Mortgage Marketing, Term Life Insurance, Insurance, Adobe Photoshop, Digital Photography, Outside Sales
Education
Eastern Kentucky University 1996 — 1999
Bachelor of Science (B.S.), Finance, General, 3.0
Western Kentucky University 1994 — 1996
Business Administration and Management, General, 2.9
Adair County High School 1988 — 1992
Diploma, Basic Skills
Allstate May 2015 - Present
The Hartford September 2008 - January 2015
The Home Depot June 2006 - September 2008
Terminix International October 2001 - June 2006
U. S. Customs Service September 1985 - September 1990
Skills
Human Resources, Policy, Health Insurance, Leadership, Microsoft Excel, Customer Service, Management, Customer Retention
Education
Ashford University 2009 — 2012
Master of Business Administration (M.B.A.), Organizational Leadership, 3.92
Ashford University
Bachelor Arts, Business Administration/Accounting
Heritage Compounding Pharmacy April 2013 - Present
Providence Hospital Mobile May 2011 - April 2013
City of Fairhope March 2008 - March 2011
Terminix International December 2001 - December 2007
U.S. Coast Guard October 1993 - September 2001
Skills
Human Resources, Coaching, Change Management, Leadership Development, Leadership, Recruiting, Employee Relations, Team Building, Employee Benefits, Customer Service, Public Speaking, Interviews, Onboarding, Policy, Process Improvement, Sales Process, Strategic Planning, Succession Planning, Training, Management, Organizational..., Budgets, Talent Management, HR Policies, Hiring, Benefits Administration
Education
Faulkner University 1998 — 2001
Bachelor of Science, Management of Human Resources
Faulkner University 1998 — 2001
Bachelor’s Degree, Management of Human Resources, 3.459
Carroll Construction Supply May 2014 - Present
Terminix International October 2011 - April 2014
Baker & Patz Advisors May 2010 - October 2012
Oldcastle Precast September 2007 - May 2010
Eagleson Control Systems June 2004 - December 2006
Community Hospital Anderson February 2001 - October 2006
Skills
Customer Service, Direct Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Estimating, CPM Scheduling, Job Scheduling, Common Sense, Certified Aging in..., AFPA Certified Personal..., OSHA 30-Hour, Website Development, Salesforce.com, Sales Management, New Business Development, Account Management, Contract Negotiation, Sales, Team Building
Education
Indiana University-Purdue University at Indianapolis 2006 — 2010
Bachelor's degree, Construction Engineering & Management Technology
Indiana University-Purdue University at Indianapolis 2006 — 2010
BS, Construction Engineering and Management Technology
Ball State University 2002 — 2003
State Farm May 2012 - Present
Terminix International January 2012 - May 2012
First Tennessee Bank June 2010 - December 2011
Skills
Communication, Product Marketing, Property & Casualty..., Life Insurance, Branch Banking, Leadership Development, Office Administration, Microsoft Office, Microsoft Outlook, Insurance, Term Life Insurance, Banking, Health Insurance, Disability Insurance, Commercial Insurance, Retirement Planning, Credit, Loans, Sales, Leadership, Customer Service, Team Building, Marketing, Microsoft Word
Education
Grand Canyon University 2012 — 2014
Master of Public Administration (M.P.A.), Government and Public Policy
The University of Tennessee at Chattanooga 2006 — 2010
Bachelor of Science, Business Administration and Management, General
Riverton Music-West Valley City May 2014 - September 2015
Musicians Friend/Guitar Center/Woodwind & Brasswind/Music123 November 2011 - April 2014
Musician's Friend/Guitar Center/Woodwind & Brasswind/Music123 May 2011 - November 2011
Musician's Friend/Guitar Center November 2010 - May 2011
Terminix International June 2008 - July 2010
Terminix International April 2005 - June 2008
The Golden 1 Credit Union May 2003 - April 2005
Ozzie's Music, Inc April 1994 - July 2001
Ozzie's Music, Inc January 1992 - April 1994
Ozzie's Music, Inc February 1991 - January 1992
Skills
Retail, Merchandising, Inventory Management, Customer Service, Inventory Control, Management, Team Leadership, Customer Satisfaction, Sales, Visual Merchandising, Strategic Planning
Education
San Diego State University-California State University 1989 — 1992
Jazz/Jazz Studies
California State University-Northridge 1986 — 1988
Music Performance, General
John F. Kennedy High School 1983 — 1986
High School, General Studies
Sleep Tight Pest Control September 2013 - Present
Terminix International January 1988 - September 2013
Davey Care of Trees May 2010 - July 2011
Care of Trees May 2006 - May 2010
Viking Termite and Pest Control January 1986 - January 1988
Skills
Process Scheduler, Inventory Management, Strategic Planning, Sales Management, Mergers & Acquisitions, Management, Marketing Strategy, Profit, Operations Management, Pest Control, Customer Service, Budgets, Sales, Team Building, Lawn Care, Sustainability
Education
Delaware Valley University
Bachelor of Science, Horticulture
Orkin Pest Control May 2015 - Present
Terminix Service Inc August 2008 - Present
Terminix International November 2002 - August 2008
Skills
Microsoft Excel, Project Management, Strategic Planning, SAP, Negotiation, Product Development, New Business Development, Change Management, Sales Management, Chemistry, Operations Management, Pest Control, Account Management, Termite, Inventory Management, Income Statement, Customer Satisfaction, Customer Service, Team Building, PEST, Selling, Sales, Management, Direct Sales
Education
Cleveland Institute of Electronics 2013 — 2015
Associate's degree, Electrical and Electronics Engineering, B
Plant City High School 1995 — 1998
High School Diploma
Terminix International September 2011 - Present
Bad Daddy's March 2008 - Present
InGenium August 2008 - February 2010
ARCADIS November 2006 - August 2008
LifeSparc 2000 - 2005
quantic industries 1996 - 2000
Digital Equipment Corp 1988 - 1993
Skills
sales, Interim Management, Teamwork, Public Relations, Industrial Hygiene, Hazardous Materials, Inspection, Hazard Recognition, Auditing, Shipping, Fall Protection, Sustainability
Education
Heald College 1991 — 1993
Associates Diploma
SolarCity July 2014 - Present
2nd Generation Pest Control September 2013 - July 2014
Terminix September 2012 - August 2013
Terminix International September 2012 - August 2013
Las Vegas Pest Control February 2011 - July 2012
Unemployed & looking for work September 2010 - January 2011
PestFree April 2010 - September 2010
Orbitel International LLC October 2009 - April 2010
R & S Enterprises Printing, Inc. May 1981 - October 2009
Skills
Analytics, Bookkeeping, Business Development, Business, Customer Service, Microsoft Excel, Electricians, Graphic Design, Internet, Key Account Development, Knowledge Management, Leadership, Microsoft Word, Mathematics, Marketing Research, Office Management, Photoshop, PowerPoint, Problem Solving, Strategic Planning, QuickBooks, Typography, Visual Basic, Windows, Web Design, Project Management, Business Analysis, New Business Development
Education
Geneva College 1975 — 1980
BSBA, Business Administration
Logo On May 2006 - Present
SofaMart June 2002 - October 2006
EnviroTest Laboratories Inc March 2000 - April 2001
Terminix International April 1996 - December 2000
The Hertz Corporation September 1986 - November 1993
Skills
Sales, Program Management, Marketing Management, Marketing, Selling, B2B, Trade Shows, Nonprofits, Account Management, Marketing Strategy, New Business Development, Advertising, Entrepreneurship, Leadership, Budgets
Education
Drake University 1983 — 1984
BSBA, Marketing
Iowa State University - College of Business 1979 — 1982
Terminix International January 2012 - Present
Computer Data Exchange June 2011 - December 2011
Charsty, L.L.C. June 2009 - July 2011
Palm Harbor Homes, Inc March 2008 - June 2009
State of Georgia January 1997 - January 2007
Colony Homes, LLC January 2002 - January 2004
Atlanta Mortgage Consortium July 1989 - December 1998
Federal Home Loan Bank of Atlanta January 1994 - January 1998
Dean Witter, Inc June 1982 - July 1989
Skills
Strategic Planning, Budgets, Negotiation, Program Management, Change Management, Management, Leadership, Start-ups, New Business Development, Government, Account Management, Public Speaking, Training, Marketing, Sales, Process Improvement, Team Leadership, Sales Management, Management Consulting, Operations Management, Banking, Business Development, Team Building, Business Strategy, Contract Negotiation, Customer Service, Selling, Strategy, Social Media, B2B, Business Planning, Marketing Strategy, Direct Sales
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2000
Exec MBA Studies, Finance & Accounting
Florida Atlantic University 1974 — 1975
Pre Law, Journalism
Clemson University 1967 — 1970
Bachelor of Science (BS), Economics, Accounting
Roto Rooter January 2006 - Present
Terminix 1990 - 2006
Terminix International 1995 - 1997
Terminix 1990 - 1995
U.S. Army September 1982 - February 1990
Skills
Pest Control, Sales Management, Income Statement, Customer Retention, Team Building, Customer Satisfaction, Operations Management, Customer Service, Sales, Account Management, Sales Operations, Direct Sales, Inventory Management, Coaching, New Business Development, Budgets, Profit, Negotiation, Strategic Planning, Selling Skills, Leadership, Sales Process, Team Leadership, P&L Management, Selling, Cold Calling, Training, Hiring, B2B, Contract Negotiation, Recruiting, Marketing, Employee Training, Process Scheduler, Forecasting, Purchasing, Sales Presentations, Management, Retail, Call Centers, P&L, Employee Relations, Fleet Management, Small Business, Business Development, Salesforce.com, Leadership Development, Key Account Management, Inventory Control, Performance Management
Education
Cleveland State University 1981 — 1986
Bachelor of Arts (B.A.), Psychology
Euclid High School 1977 — 1981
High School, College/University Preparatory
Ferguson Enterprises June 2013 - Present
The Shopper, Inc. September 2012 - June 2013
Verizon Wireless July 2008 - August 2012
Verizon Wireless June 2008 - August 2012
Verizon Wireless June 2008 - August 2012
Wireless By MGM May 2007 - June 2008
Terminix International September 2006 - January 2007
VIACELL WIRELESS March 2003 - September 2006
CINGULAR WIRELESS January 2002 - March 2003
Skills
Sales, Management, Training, Customer Service, Telecommunications, Account Management, Customer Satisfaction
Education
Cal State University 2006 — 2008
BA, Chicano Studies
California State University-Northridge 2005 — 2008
Bachelor of Arts (B.A.), History
Los Angeles Valley College 2005 — 2008
AA, Broadcasting and Electronics
Terminix International August 2012 - Present
Culligan International January 2008 - February 2012
Tire Centers, LLC, Denver, Colorado September 2005 - June 2007
Terminix International August 2002 - August 2005
Terminix International January 2000 - August 2002
Sam's Club January 1988 - September 1997
Skills
P&L, Budgeting, Problem Solving, Strategic Planning, Inventory Management, Mentoring, Operations Management, Contract Negotiation, Administration, Vendor Relations, P&L Management, Forecasting, Customer Service, Team Building, Sales Management, Customer Relations, Mergers, Coaching, Purchasing, New Business Development, Compliance, Profit, Excel, Microsoft Office, Word, Sales Operations, Business Strategy, Outlook, Merchandising, Direct Sales, Pricing, Negotiation, Retail, Account Management, PowerPoint, Financial Reporting, Employee Relations, B2B, Supervisory Skills, Contract Management, Team Leadership, Process Improvement, Hiring, Lead Generation, Change Management, Customer Satisfaction, Planning, Budgets, Microsoft Excel
Education
California State University-Fullerton 1987 — 1990
International Paper January 2015 - Present
International Paper May 2011 - December 2014
International Paper July 2006 - May 2011
Robert Half Technology August 2004 - July 2006
TERMINIX INTERNATIONAL February 2003 - August 2004
Signature Consulting July 2002 - February 2003
The Body Shop November 2000 - June 2002
CAREER DIRECTIONS January 2000 - November 2000
CMC (CENTRALIZED MARKETING COMPANY) October 1998 - December 1999
Skills
Business Process, Process Improvement, Visio, Business Analysis, Software Documentation, Enterprise Architecture, Training, Microsoft Excel, Process Engineering, Microsoft Office, Business Process..., Requirements Gathering, Microsoft Word, Management, Change Management, Coaching, Systems Analysis, Technical Training, Software Implementation, Process Management, Business Process Mapping, Project Management, Analysis, Program Management, Business Process Design, SharePoint, Solution Architecture, Leadership, Process Mapping, Problem Solving, Documentation, Organizing, Excel, Word
Education
Christian Brothers University
BA, Psychology
HealthStream December 2013 - Present
Top Brass Building Services February 2012 - November 2013
Terminix International January 2009 - November 2011
Combined Insurance March 2008 - December 2008
Hospice of Palm Beach County 1999 - 2005
Skills
Consultative Selling, Sales Management, Customer Service, Customer Relations, Microsoft Office, Excel, Negotiation, Problem Solving, Sales, Training, Selling, Public Speaking, Leadership, Coaching, Microsoft Excel
Education
Florida State University 1997 — 1999
Master of Music, Music Therapy
Palm Beach Atlantic University 1994 — 1996
BA, Music Education
Terminix International May 2010 - Present
Fedex 1992 - 2006
Skills
Income Statement, Customer Satisfaction, Operations Management, Team Building, P&L Management, Sales, Sales Operations, Sales Management, Customer Retention, Management, Customer Service, Account Management, Leadership
Education
Dowling College 2003 — 2006
MBA, General Business
University of Arkansas 1996 — 2000
BSBA, Business
Terminix International July 2005 - July 2007
Bailey Sales Corp January 2004 - January 2005
Holiday Retirement April 2002 - January 2004
FujifilmUSA December 1996 - January 2002
BESCO Graphic Systems February 1994 - June 1996
DuPont Company June 1972 - February 1994
Education
Delaware Valley University 1967 — 1971
BS, Biology
Pepperdine University January 2015 - Present
Boston Market November 2014 - Present
Terminix International June 2010 - July 2011
Telecom Solutions December 2002 - June 2010
Winstar Communications March 1999 - December 2002
Skills
Telecommunications, Management, Project Management, Troubleshooting, Sales, Budgets, Coaching, Training, Wireless, Call Centers, Technical Support, Testing, Wireless Networking, Vendor Management, Customer Satisfaction, Operations Management, Microsoft Office, Networking, Customer Service, Team Building, Leadership
Education
Coastline Community College 1987 — 1998
Certificate, Telecom Technology
Orange Coast College 1978 — 1983
AA, General Studies
LQHS 1974 — 1978
College Prep
American Pacific College
N/A, Velsoft Courseware
Massey Services, Inc. June 2014 - Present
Massey Services January 2014 - Present
Terminix International May 2011 - June 2013
Terminix Int. April 2010 - April 2011
Terminix Int. January 2006 - June 2008
Skills
Pest Control, Sales Management, Cold Calling, Account Management, Customer Retention, Sales, Direct Sales, Customer Satisfaction, Outside Sales, Sales Process, New Business Development, Sales Operations, Customer Service, Team Building, B2B, Income Statement, Profit, Negotiation, Selling Skills, Solution Selling, Operations Management, Coaching, Budgets, Strategic Planning, Contract Negotiation, Management, Inventory Management, Training, Leadership, Small Business, Marketing, P&L Management, P
Education
Louisiana State University 1997 — 2001
Community College of the Air Force 1989 — 1992
Mobile Mini 2014 - Present
Terminix International 2011 - 2014
Bath and Body Works 2007 - 2011
Linens N Things 1999 - 2007
Lechmere 1990 - 1999
Skills
Driving Results, Human Resources, Inventory Control, Inventory Management, Loss Prevention, Management, Merchandising, Multi-unit, New Store Openings, P, Profit, Retail, Sourcing, Store Management, Store Operations, Visual Merchandising
Education
Eastern Connecticut State University 1983 — 1987
BS, Marketing
Terminix March 1994 - Present
Terminix International 1994 - Present
Skills
Customer Service, Direct Sales, Customer Satisfaction
Education
Seminary - Luther Rice University 2001 — 2007
Masters, Biblical Studies
Embry-Riddle Aeronautical University 1987 — 1991
A.S. / B.S., Aviation Maintenance ; Aeronautical Studies
Cochran, Cochran & Yale January 2015 - Present
Aegis Group Search Consultants, LLC July 1996 - January 2015
Terminix International July 1992 - July 1996
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Deferred Compensation, Onboarding, Employee Relations, Talent Management, Human Resources, Customer Service, Coaching, HRIS, Training, Employee Benefits
Education
Central Michigan University 1997 — 1999
MSA, Human Resources
Ferris State University 1988 — 1992
BS, Human Resources
Terminix International August 2005 - Present
A-1 Umpire Association January 2010 - January 2014
Memphis Area Collegiate Umpire Association 2000 - 2010
Fightnews January 2002 - September 2009
Maersk / Bridge Terminal Transport February 1994 - February 2005
Fanstop.com January 1999 - January 2002
Skills
Budgeting, Customer Relations, Sales Management, Microsoft Office, Customer Service, Coaching, New Business Development, Negotiation, Word, Excel, Public Speaking, Account Management, Public Relations, Team Building, Strategic Planning, PowerPoint, Contract Negotiation, Marketing Communications, Team Leadership, Marketing Strategy, Operations Management, Writing, Inventory Management, Change Management, Problem Solving, Logistics, Administration, Business Strategy, Team Management, Teamwork, Process Improvement, Promotions, Event Management, Research, Outlook, Editing, Budgets, Management, Training, Customer Satisfaction, Leadership, Customer Retention, Recruiting, Employee Relations, Leadership Development, Sales Operations, CRM, Program Management, Project Planning, Forecasting
Education
Bellevue University 2002 — 2004
Master of Arts (M.A.), Organizational Leadership, 3.97 GPA - Graduated Summa Cum Laude
University of South Alabama 1992 — 1995
Master of Arts (M.A.), Organizational Communication, Instructional
University of Alabama 1988 — 1992
Bachelor of Arts (B.A.), Business/Corporate Communications
Jefferson Davis High School
Pouschine Cook Capital Management, LLC August 1998 - Present
Pouschine Cook Capital Management, LLC 1998 - Present
Ampton Investments 1987 - 1998
Terminix International 1984 - 1986
Skills
Private Equity, Mergers & Acquisitions, Due Diligence, Strategic Planning, Financial Analysis, Business Strategy, Investments, Restructuring, Strategy, Entrepreneurship, Valuation
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1975 — 1977
Master of Business Administration (MBA), Business/Commerce, General
Dartmouth College 1969 — 1973
Bachelor of Arts (B.A.), History
Capital One May 2012 - Present
Terminix International August 2011 - May 2012
Pro-Cut Lawn Service, LLC June 2009 - August 2011
Weiser Security Services, Inc. September 2003 - May 2009
Harvy Honore' Construction Company January 2003 - August 2003
Lofton Staffing Services August 1993 - December 2002
Skills
Management, Sales, Customer Service, Human Resources, Business Development, Budgets, Recruiting, Training, Procurement, Employee Relations, Leadership, Physical Security, Personnel Management, Strategic Planning, Process Improvement, Microsoft Office, Team Building, Leadership Development, CRM, Operations Management, New Business Development, Account Management, Team Leadership, Contract Negotiation, Business Strategy, Customer Satisfaction, Sales Management, Negotiation, Inventory Management, Project Management, Analysis, Strategy, Marketing, Sales Operations, Business Management
Education
University of Louisiana at Lafayette
Batchelor of Science, Business Management
Franciscan University of Steubenville
Minors, Philosophy, Theology
High School
Oblate School of Theology
Student of Masters Degree Program
Unity Gospel Church June 2014 - Present
EntoGuard, Inc. January 2007 - Present
Terminix International January 2003 - December 2006
Terminix International November 2003 - June 2006
Skills
Pest Control, Change Management, Customer Service, Analysis, Sales Management, Sales, Team Building, Training, Entrepreneurship, Coaching, Small Business, Account Management, New Business Development, Marketing, Marketing Strategy, Budgets, Bed Bugs, Strategic Planning, Leadership
Education
Liberty University 2013 — 2017
B.S. - Biblical Studies - Theology/B.S. - Christian Leadership & Management, Christian Studies
Central Pennsylvania College 1999 — 2001
Associate's degree, Multi-Media/ Internet Technology
Publicis Touchpoint Solutions June 2013 - Present
AstraZeneca March 2007 - June 2011
HJC America, Inc. January 2004 - March 2007
Terminix International March 2006 - August 2006
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Market Access, Gastroenterology, Cardiology, Account Executives, Executive..., Regional Account Manager, Consultive Sales, CNS disorders, Sales, Leadership, Marketing Strategy
Education
California State Polytechnic University-Pomona
Bachelor of Science (B.S.), Political Science, 3.98
United States Air Force Academy
Ingles Markets October 2006 - Present
Dixon Hughes, PLLC October 2000 - October 2006
Terminix International 1992 - 1996
Skills
GAAP, SEC filings, Internal Controls, US GAAP, Sarbanes-Oxley Act, Auditing, Accounting, Financial Reporting, External Audit, Accounting Research, Sarbanes-Oxley, Financial Accounting, General Ledger, Internal Audit, Tax, Assurance, SOX 404, COSO, FASB, CPA, Forensic Accounting
Education
Hartwick College 1997 — 2000
B.S., Accounting
University of New York - Delhi 1996 — 1997
A.A.S., Accounting
Charles H. Roth High School 1984 — 1987
American Home Services October 2014 - Present
Kansas City Chiefs August 2014 - Present
Pizza Hut June 2013 - Present
H&R Block November 2011 - April 2013
Nerd-911 2008 - January 2012
Terminix International May 2010 - September 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Account Management, Microsoft Excel, Sales Management, Sales, Microsoft Word, New Business Development, PowerPoint, Real Estate, Team Building
Education
Friends University 1995 — 1998
BA Secondary Education, Social Sciences
Intercountry Management July 2007 - Present
CHRISTUS Health July 2004 - May 2007
Terminix International 2002 - 2004
Skills
Curriculum Development, Teaching, Public Speaking, E-Learning, Recruiting, Creative Writing, Customer Service, Higher Education, Translation, Event Planning, Microsoft Office, Proofreading, Research, Editing, Management
Education
Middle Tennessee State University 2012 — 2014
B.S. Cultural Studies, Liberal Arts and Sciences/Liberal Studies
Paris Accord Ecole de Langue 2008 — 2009
DILF, French
Del Mar College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
A-TEX PEST MANAGEMENT INC. July 2002 - Present
TERMINIX INTERNATIONAL 2000 - 2002
Skills
Wildlife Management, Pest Control, Trapping, Termite, PEST, Rodents, Customer Satisfaction, Customer Service, Operations Management, Team Building, Inventory Management, Customer Retention, Sales Management, Small Business, Microsoft Word, New Business Development, Wildlife, Retail, Negotiation, Business Strategy, Management, Process Improvement, Marketing Strategy, Budgets, Sales Operations, Process Scheduler, Call Center, Contract Management, Logistics, Marketing, Cold Calling, Business Development, Public Speaking, Project Planning, Coaching, Microsoft Excel, Purchasing, Forecasting, Contract Negotiation, Recruiting, Leadership, Account Management, Strategic Planning, Microsoft Office, Employee Relations, Pricing, Outlook, Direct Sales, Sales, Team Leadership
Education
Austin Community College 1993 — 1997
PREMED
E.L. Bowsher High School 1990 — 1993
Diploma, General Studies
Terminix International 2004 - 2014
Terminix International 2000 - 2004
Prudential Relocation 1993 - 1998
Equifax 1976 - 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Move Management, Employee Training, Office Administration
Education
Georgia State University
Business Administration and Management, General
Kennesaw State University
Paralegal Certificate, Paralegal Studies
Ewald Fleet Solutions July 2014 - Present
Integrity Landscape Services, LLC January 2013 - November 2013
Landmark Credit Union September 2011 - January 2013
Select Staffing August 2008 - February 2009
Safeway Pest Management January 1999 - January 2008
Terminix International January 1995 - January 1999
Skills
Accounts Payable, QuickBooks, Payroll, Accounts Receivable, Microsoft Excel, Customer Service, Account Reconciliation, Accounting, Bookkeeping, Data Entry, Financial Reporting
Education
Gateway Technical College 2009 — 2011
Associated Degree, Accounting
Buggs Pest Control January 1992 - Present
Park Center Traveling Basketball 1992 - Present
Orkin Pest Control June 1984 - April 1998
Terminix International July 1988 - January 1992
Skills
Team Building, Budgets, Contract Negotiation, Microsoft Office, Marketing Strategy, Coaching, Sales Management, Sales Presentations, Problem Solving, Service Training, Strategic Planning, New Business Development, Small Business, Customer Service..., Operations Management, Sales, Leadership, Account Management, Customer Satisfaction
Education
University of Iowa 1980 — 1984
Bachelor of General Studies, Psychology
Garden City Community College 1979 — 1980
Terminix International April 2012 - Present
Terminix April 2012 - 2014
Skills
Sales Management, Customer Satisfaction, Customer Service, Cold Calling, Sales, Team Building, Account Management
Education
Borough of Manhattan Community College 1985 — 1986
n/a, Data Processing
Lloyd Pest Control April 2006 - Present
Terminix International September 1996 - April 2006
U-Haul International, Inc. September 1992 - September 1996
GE Capital Real Estate August 1988 - September 1992
Skills
Sales Process, Account Management, Sales Management, Cold Calling, Direct Sales, New Business Development, Sales, Customer Retention, Customer Service, Team Building, Management, Team Leadership, Strategic Planning, B2B
Education
Community College of the Air Force
jason walton, moxie pest control
San Diego State University-California State University
Southwestern College
Associates Degree in Business Management
Ensystex 2005 - Present
Terminix International 2002 - 2005
First Command Financial Services 2000 - 2002
Skills
Pest Control, Lawn Care, Landscape Maintenance, Sales Management, Business Strategy, Small Business, Bookkeeping, Managerial Finance, New Business Development, Budgets, Contract Negotiation, Team Building, Operations Management, Negotiation, Customer Service, Customer Satisfaction, Sales, Customer Retention, Residential Homes, Public Speaking, Account Management, P&L Management, Selling, Business Planning, Inventory Management, Strategic Planning, Business Development, Sales Operations, Market Development, Direct Sales, Cold Calling, Marketing Strategy, Sales Process, B2B, Sales Presentations, Management, Product Development, P&L, Key Account Management, Pricing, Key Account Development, Purchasing, Forecasting, Training
Education
Central Michigan University
Master's degree, Business Administration and Management, General
Troy State University 1976 — 1978
Bachelor of Arts (B.A.), Business Administration and Management, General, Summa Cum Laude
Insys Therapeutics, Inc. February 2015 - Present
Publicis Touchpoint Solutions November 2014 - January 2015
Terminix International March 2014 - September 2014
Transdermal Therapeutics September 2013 - March 2014
CoBon Systems/Microdose Sales contract January 2012 - September 2013
sanofi-aventis January 1996 - January 2011
Berlex Laboratories September 1990 - December 1995
Skills
Cardiology, Oncology, Hospitals, Healthcare, Medicine, Internal Medicine, Product Launch, Pain Management, Hematology, Pharmaceutical Sales, Pulmonology
Education
Iona College 1986 — 1990
B.S., Communication Arts
Neumann Prep, St Thomas More
Arrow Exterminators July 2014 - Present
Hulett Environmental Services June 2013 - July 2014
Hulett Environmental Services February 2012 - June 2013
Terminix June 2006 - January 2012
Terminix International February 2005 - June 2006
H&H Motors February 2000 - September 2003
Automotive Avenues January 1995 - January 2000
Automotive Avenues April 1994 - January 1995
Automotive Avenues February 1992 - April 1994
Skills
Customer Satisfaction, Coaching, Employee Training, Team Building, Operations Management, Account Management, Training, Sales, Recruiting, Customer Service, Leadership Development, Leadership, Performance Management, Budgets, Customer Retention, Sales Management
Education
Colorado Christian University 1989 — 1991
Leadership
Texas A&M University 1982 — 1986
Business Administration
Terminix International February 2003 - Present
Circuit City April 2000 - January 2003
Skills
Customer Retention, Pest Control, Customer Satisfaction, Call Center, Data Entry, Customer Service, Telephone Skills, Bowling, Hiring, Account Management, Call Centers, Coaching, Employee Training, Inventory Management, Invoicing, Marketing Strategy, Microsoft Excel, Microsoft Word, Outlook, Public Speaking, Sales, Time Management
Education
Antelope Valley College 1998 — 1999
Accounting
Terminix International March 2014 - November 2014
Terminix International May 2009 - March 2014
Whitmire Micro June 2007 - May 2009
Skills
Entomology, Pesticide Formulations, Pesticide Application, Pesticide Safe Usage, Quality Assurance, Regulatory Compliance, Adult Education, Customer Service, Operations Management, Technical Support, Customer Support, Service Management, Troubleshooting, Team Building, System Administration, Call Center, IBM iSeries, Customer Satisfaction, Process Improvement, Team Leadership, Strategic Planning, Windows 7, Microsoft Office
Education
The University of Georgia
Master's degree, Entomology
Georgia Southern University
Bachelor's degree, Biology
CONGRESSIONAL MOTORS INC. September 2010 - July 2011
KING VOLKSWAGON/LINCOLN September 2009 - September 2010
WALKER COLLISION REPAIR June 2007 - August 2009
A1 BODY REPAIR CENTERS June 2003 - May 2007
Terminix International August 2000 - May 2003
Education
Saint Thomas Aquinas High School 1986 — 1989
St Thomas Aqinas High School 1986 — 1989
Florida State University
Terminix International January 2011 - Present
Terminix 2010 - Present
T.Y. Gibson Pest Control December 2001 - April 2007
Terminix May 1995 - November 2001
Skills
Pest Control, Account Management, Strategic Planning, Troubleshooting, Inventory Management, Sales, Supervisory Skills, Microsoft Office, Coaching, Training, Time Management
Education
Armstrong Atlantic State University 1989 — 1992
BS, Business Administration and Management, General
Terminix International May 2010 - Present
Loyola Marymount University January 2010 - May 2010
Brendan Vacations September 2009 - February 2010
Education
California Lutheran University 2008 — 2010
Masters, Business Administration and Management, General
California Lutheran University 2006 — 2008
Communications, Advertising and Public Relations
Matter Management May 2012 - Present
CRST August 2010 - July 2012
Terminix International March 2010 - August 2010
Cowan Systems, LLC. January 2007 - April 2010
Skills
Trucking, Transportation..., Transportation, Logistics, Shipping, Inventory Management, Customer Service, Team Building, Account Management, Sales Management, Time Management, Operations Management, Microsoft Excel, Microsoft Office, Coaching, Waste, Recycling, Negotiation, Transportation Planning, Outlook, Supply Chain Management, Leadership, Sales, Contract Negotiation, Logistics Management, Supply Chain, Warehousing
Education
Auburn University 2002 — 2007
Bachelor, Business Administration; Operations Management; Logistics
Terminix International April 2008 - Present
Coach 2003 - 2008
Jacobsons 2003 - 2004
Victoria's Secret 1994 - 2004
Education
Brevard Community College
Humanities/Humanistic Studies
Roanoke County January 2004 - Present
Terminix International July 2002 - January 2004
A-Active Termite and Pest Control November 1998 - November 2001
Education
Dabney S Lancaster Community College 1997 — 1998
Parry McCluer High School 1992 — 1996
Creeden & Associates January 2014 - Present
Coca Cola Enterprises January 2007 - January 2014
Lorillard Tobacco Company 1997 - 2006
Terminix International January 1995 - January 1997
Skills
FMCG, Shopper Marketing, Key Account Development, Trade Marketing, Key Account Management, Direct Store Delivery, Beverage Industry, Customer Insight, Account Management, National Accounts, Grocery, IRI, Sales Management, Sales Operations, Nielsen
Education
Colorado State University 2012 — 2014
Master's degree, Organizational Leadership
Central Washington University 1993 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Unilever (TIGI LINEA) November 2013 - Present
Terminix International 2011 - 2012
Skills
Great Motivator, Highly responsible, Dependable Team Player
Education
Cedar Valley College 1996 — 1997
n/a, business mgmt
cedar hill high 1978 — 1982
diploma, standard, 9---12
petri,s September 1999 - Present
Terminix International May 1980 - September 1999
Education
Universidade Veiga de Almeida 2009 — 2013
Master’s Degree, Business Administration and Management, General
Georgia Perimeter College June 2010 - Present
Arrow Exterminators February 2005 - August 2007
Terminix International February 1999 - April 2005
Skills
PowerPoint, Administrative..., Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Georgia regents university 2013 — 2015
Bachelor of Applied Science (BASc), Health Information/Medical Records Administration/Administrator
Georgia Perimeter College 2010 — 2013
Associate's degree, Health Information/Medical Records Administration/Administrator
Bauder College 1990 — 1992
Associate's degree, Interior Design
Rockdale County High School
Bulwark Pest Control April 2003 - Present
Terminix International July 2000 - April 2003
United States Marine Corps July 1994 - July 2000
Camp Pendleton, CA July 1994 - July 2000
Skills
Customer Service, Call Center, Sales Management, Sales, Negotiation, Retail, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, PowerPoint, Outlook, Public Speaking, Fleet Management, Inventory Management, Leadership, Management, Operations Management, Call Centers, Data Entry, Pest Control, Team Building, Training
Education
Embry-Riddle Aeronautical University 1996 — 2001
Bachelor's degree, Aviation/Airway Management and Operations
Dirigo High School 1990 — 1994
Diploma
City of Orange Massage TherapistTrilogy-
Terminix International August 2006 - September 2011
Robinsons May Department Stores September 1991 - May 1997
Education
LeMoyne College Syracuse, New York 1978 — 1982
Bachelor of Arts (B.A.), Psychology
Golden West College
Certificate of Achievement, Resource and Recycling Management
Terminix International February 2015 - Present
Defense Support Services January 2013 - Present
Chukchansi Gold Resort & Casino June 2012 - October 2012
AECOM/AGS December 2008 - April 2010
US Navy January 2000 - November 2008
Skills
Avionics, Electronics Technician, Public Speaking, Time Management, Customer Service, Teamwork, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Social Media, English, Windows
Education
University of Phoenix 2013 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Central Michigan University 1998 — 1999
General Studies, Computer Science
Terminix International 2009 - 2013
Allied Electronics December 2003 - September 2008
Skills
Excellent people skills..., Inventory Management, Management, Operations Management, Sales Management, Customer Satisfaction, Sales, Team Building, Account Management, Sales Operations, Customer Retention, P&L, Direct Sales, Sales Process, Cold Calling, Pricing, P&L Management, Profit, Purchasing
Education
El Centro College
University of North Texas
Business Administration and Management, General
Arrow Exterminators August 2011 - Present
We've Got Mail November 2009 - August 2011
Cook's Pest Control March 2008 - May 2009
Terminix International January 2002 - February 2008
Skills
Pest Control, Team Building, Sales Operations, Sales, Operations Management, Inventory Management, Management, Customer Service, Customer Satisfaction, Customer Retention, Contract Negotiation, Coaching, Account Management, Sales Management
Education
California State University-Fresno 1978 — 1982
Bachelor of Business Administration (BBA)
Terminix International January 2010 - Present
Skills
Customer Service, Operations Management, Inventory Management, Team Building, Customer Satisfaction, Supervisory Skills, Process Scheduler, Sales, Administration, Hiring, Strategic Planning, Coaching, Sales Management, Contract Negotiation, Account Management, Sales Operations
Education
El Camino College
The Traveling Seal June 2013 - Present
Griggs and Browne September 2001 - June 2004
Terminix International December 2000 - December 2001
Southcoast Hospitals Group - Charlton Memorial Hospital Fall River, MA. October 1992 - November 2000
Skills
Notary Public, Signing Agent, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Small Business, Budgets, Accounts Receivable, PowerPoint, Accounting, Loans, Insurance, Accounts Payable, Sales
Education
Bristol Community College 2001 — 2002
Liberal Arts and Sciences/Liberal Studies
New England Institute of Technology 1998 — 2000
Surgical Technology/Technologist
Ohlone College 1982 — 1984
Computer Studies / Journalism
Columbia School of Broadcasting San Francisco, CA. 1982 — 1983
Television / Radio News Reporter
Irvington High School Fremont, CA. 1980 — 1982
C.H.S.P.E., General Education
Terminix International December 2011 - Present
Methodist Healthcare System February 1997 - September 2007
Education
Christian Brothers University 2009 — 2013
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
The University of Memphis 2002 — 2005
RK Environmental Services, LLC October 2013 - Present
Terminix International January 2008 - May 2012
US Army April 2003 - April 2007
Skills
Team Building, Customer Service, Training, Microsoft Office, Sales, Pest Control, Leadership, Microsoft Word, Environmental Awareness, Social Media, Project Management, SQF, AIB, BRC, GMP's
Education
American InterContinental University 2011 — 2012
Masters in Business, Specializing in Finance, 3.6 GPA
American InterContinental University 2010 — 2011
Bachelor's degree, Criminal Justice, 4.0 GPA