The Affinion Group
Industry: Insurance company
DescriptionAffinion Group is a private company based in Stamford, Connecticut that provides customer engagement and loyalty programs. Affinion designs, markets, and services programs that deal with customer relationships for other businesses. The company claims to reach 250 million consumers in 20 countries. Headquarters: Stamford, CT Number of employees: 3,369 (2016) CFO: Greg Miller Subsidiaries: Affinion International Travel,
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The Affinion Group Employees
Parchment Inc. September 2012 - Present
Ellucian June 2009 - September 2012
The Affinion Group July 2007 - November 2008
Social Solutions April 2007 - June 2007
GetActive December 2005 - February 2007
Jenzabar Inc 2004 - 2005
Blackboard Inc. August 1999 - December 2004
The Chronicle of Higher Education 1993 - 1999
Skills
Higher Education, Publishing, E-learning, Non-profits, Fundraising, Government Relations, Healthcare, Public Speaking, Consultative Selling, Sales Management, Customer Relations, Start-ups, K-12, Account Management, Solution Selling, Salesforce.com, New Business Development, E-Learning, Customer Service, Management, Enterprise Software, Social Networking, Cloud Computing, Sales Process, Business Development, Nonprofits, SaaS, Strategic Planning, CRM, Direct Sales, Integration, Selling, Lead Generation, Product Management, Strategy, Sales, Professional Services, Leadership, Contract Negotiation, Product Marketing, Training, Proposal Writing, Program Management, Entrepreneurship, Business Strategy, Marketing, Go-to-market Strategy, Networking, Mobile Devices
Education
St. Mary's College of Maryland 1989 — 1993
Bachelor of Arts, Music
Seraphim Salon & Spa, LLC January 2013 - Present
Affinion Group September 2008 - November 2012
The Affinion Group June 2008 - November 2012
J.C. Penney August 2007 - March 2008
Men's Warehouse March 2007 - August 2007
Imagination Branding August 2006 - February 2007
Skills
Sales, Customer Service, Retail, Customer Retention, Customer Satisfaction, Data Entry, Merchandising, Marketing, Phone Etiquette, Outlook, Telephone Skills, Microsoft Word, Inventory Management, Customer Experience, Microsoft Excel
Education
Regency Beauty Institute-Nashville 2011 — 2012
Cosmetology/Cosmetologist, General
Gallatin High School 2001 — 2005
HS diploma
Volunteer State Comunity College
Digital Insight 2015 - Present
The Affinion Group 2014 - 2015
The Affinion Group 2006 - 2013
BSG Financial 2003 - 2006
Progeny Marketing Innovations 2001 - 2003
FISI-Madison Financial 1998 - 2001
US Army 1984 - 1985
Skills
Business Development, Marketing Strategy, Marketing, Integrated Marketing, Sales Management, Strategy, Online Marketing, Sales, Strategic Planning, Start-ups, B2B, Online Advertising, Marketing Communications, Business Strategy, Strategic Partnerships, Direct Marketing, Account Management, Advertising, Digital Marketing, Financial Services, Sales Operations, SEM, Customer Engagement, New Business Development, Strategic Sales..., Sales Growth, Social Media Marketing, Business Relationship...
Education
American Bankers Association Institute of Certified Bankers School of Bank Marketing 2008 — 2009
Certified Financial Marketing Professional, Bank Marketing
University of New Hampshire
B.S., Economics
St. John's Preparatory School
High School, College Preparatory
First Data Corporation 2010 - Present
Velocity Solutions Group February 2010 - September 2010
The Affinion Group September 1999 - March 2010
Skills
Account Management, Business Development, CRM, Contract Negotiation, Customer Retention, Management, New Business Development, Relationship Management, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Solution Selling, Strategy, Direct Sales, Team Building
Education
Brigham Young University 1992 — 1996
BS, Business - Marketing
City of Charlotte January 2011 - Present
General Dynamics IT (GDIT) August 2010 - December 2010
CIGNA Insurance August 2009 - December 2009
The Affinion Group December 2008 - March 2009
Bank of America March 2008 - June 2008
General Motors Acceptance Corp May 2005 - July 2007
General Motors Acceptance Corp April 2004 - April 2005
General Motors February 2000 - March 2004
Daimler Chrysler August 1999 - February 2000
Blue Cross Blue Shield of Michigan July 1998 - July 1999
Skills
ITIL, Vendor Management, IT Service Management, PMO, Six sigma, BMC Remedy, Disaster Recovery
Education
Boston University
B.A, Liberal Arts
Boston University
Bachelor's degree
FTL Leadership Group February 2009 - Present
WrightChoice Inc. 2009 - 2014
FTL Leadership Group January 2009 - September 2013
Talktainment Radio January 2010 - September 2011
The Affinion Group April 2006 - August 2009
American Red Cross January 2001 - December 2001
Experience Columbus 1998 - 2001
Skills
Staff Development, Leadership, Call Center, Time Management, Leadership Development, Organizational..., Public Speaking, Coaching, Team Building, Strategic Planning, Non-profits, Event Planning, Nonprofits, Project Management, Management, Employee Training, Analysis, Public Relations, Strategy, Sales, Training, Performance Management, Call Centers, Customer Service, Community Outreach, Program Management, Entrepreneurship, Social Media, Teaching, Conflict Resolution, Fundraising, Policy, Sales Management, Small Business, Workshop Facilitation, Executive Coaching, Recruiting, Social Networking
Education
Franklin University 1981 — 1984
Organizational Leadership
Otterbein College
Albanese Consulting Group February 2013 - Present
Fryer Machine April 2014 - October 2014
The Affinion Group July 2007 - February 2013
Waterworks August 2005 - July 2007
ArisGlobal, LLC April 2002 - August 2005
Greenfield Online July 2000 - July 2001
Enterprise Technology Corporation July 1998 - July 2000
Nikon June 1989 - September 1997
Skills
Art Direction, Layout, Logo Design, InDesign, Graphic Design, Adobe Creative Suite, Illustrator, Packaging, Photoshop, Photography, Brochures, Graphics, Creative Direction, Image Manipulation, Dreamweaver, Web Design, Corporate Branding, Adobe Acrobat, Creative Services, HTML, Corporate Identity, Creative Strategy, CSS, Email Marketing, Flash, Social Media, Newsletters, Website Development, User Interface Design, Marketing, Marketing Communications, User Experience, Banners, Mac, Adobe Fireworks, After Effects, Catalogs, Posters, PowerPoint, SEO, Video, Internet Video, Internet Video..., Corporate Videos, Video Editing, Online Marketing, Web Development, Online Advertising, Direct Mail, Digital Photography
Education
Southern Connecticut State University 1982 — 1987
BS, Graphic Design
The Affinion Group July 2015 - Present
Exel / Williams Lea, Inc. December 2012 - July 2015
COTA November 2011 - December 2012
Bronson Methodist Hospital January 1994 - January 1997
GREAT LAKES BANCORP January 1992 - January 1994
WHITE WAY SIGN COMPANY January 1984 - January 1992
Skills
Auditing, Account Reconciliation, Spreadsheets, Accounts Payable, General Ledger, QuickBooks, Journal Entries, Bookkeeping, Accounting, Accruals, Human Resources, ADP Payroll, Customer Service, Microsoft Excel, Payroll, Benefits Administration
Education
Columbus State Community College 2011 — 2011
CPhT, Pharmacy Tech, A
Northeastern Illinois UniversityDecember 2010 1986 — 2010
Bachelor of Arts, Interdisciplinary Studies; Biological Sciences
University of Illinois at Chicago 1983 — 1986
Bachelor of Arts (BA), Interdisciplinary Studies
Optum June 2011 - December 2014
INSPIRIS March 2008 - May 2011
The Affinion Group November 2007 - February 2008
AFL Network Services February 2005 - November 2007
Deutsche Bank February 1996 - September 2004
Skills
Accounts Payable, Microsoft Excel, Accounts Receivable, Invoicing, Visio, Customer Service, SAP, Auditing, Leadership, Microsoft Office, Accounting, Analysis, Microsoft Word, Process Improvement, Strategic Planning
Education
The University of Texas at Austin 1987 — 1991
Communications
Hewlett-Packard March 2015 - Present
The Affinion Group August 2005 - March 2015
Skills
HP Exstream, HTML, XML, Microsoft Office, Quality Assurance, Visio, SQL, Visual Basic, C#, Java, OS X, Process Improvement, Photoshop, Web Development, CSS, PHP, Adobe Creative Suite, JavaScript, Access
Education
Middle Tennessee State University 2000 — 2005
Bachelor's Degree, Mass Communications, Business Communication
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration
Oak Ridge High School
The Affinion Group October 2005 - Present
Indotronix 2002 - 2005
Skills
Call Center Development, Call Center..., Multi-channel Marketing, Operational Excellence, Customer Acquisition, IVR, Vendor Management, Call Centers, Strategic Planning, Customer Experience, Process Improvement, Leadership, Strategic Partnerships, Analytics, Strategy, Customer Satisfaction, Cross-functional Team..., Operations Management, Team Leadership
Education
Pace University 1986 — 1991
BBA, Marketing
Gartner April 2014 - Present
McLagan March 2013 - January 2014
The Affinion Group August 2010 - March 2013
Reader's Digest August 2008 - August 2010
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Corporate Finance, Leadership, Variance Analysis, Hyperion Enterprise, Sarbanes-Oxley Act, Essbase, Finance, Accounting
Education
Pace University - Lubin School of Business 2004 — 2008
BBA, Finance
Darien Rowayton Bank January 2015 - Present
HeadCount/Pro-Partner Staffing June 2014 - January 2015
Catholic Charities of Fairfield County June 2012 - January 2014
Robert Cohen Architect LLC March 2012 - August 2013
Jefferson Business Interiors August 2011 - December 2011
CROSSMARK April 2011 - August 2011
Visiting Nurse and Hospice Care December 2008 - August 2009
The Affinion Group August 2007 - May 2008
MasterCard Worldwide June 1995 - August 2007
North East Utilities April 1987 - March 1995
Skills
Microsoft Office, Vendor Management, Customer Service, Quickbooks, Call Center, Credit, Data Entry, Salesforce.com, Mergers, Typing, Microsoft Works, Front Office, Misys, Accounting, Invoicing, Outlook, Access, Excel, PowerPoint, Word, Problem Solving, Lotus Notes, Customer Relations, Billing, Scheduling, Mentoring, Team Leadership, Retail, Account Management, Analysis, Team Building, Process Improvement, Business Analysis, Hiring, QuickBooks
Education
CONTINUOUS CAREER IMPROVEMENTNorwalk Community College 2010 — 2012
Associate of Science (A.S.), Accounting
Norwalk Community College 2010 — 2012
Associates, Accounting
County Schools Inc 1985 — 1986
Certification in Travel Agent, Travel and Tourism
Western Connecticut State University 1984 — 1985
Associate's degree in Accounting, Business Administration
Johnson & Wales College 1983 — 1984
Computer Systems Management
The Affinion Group August 2011 - Present
Naugatuck Board Of Education 2010 - 2011
Naugatuck Board Of Education 2010 - 2011
Yale School of Management June 1997 - July 2009
Uniroyal Chemical Co., Inc. (now Chemtura) November 1982 - October 1995
Chesebrough-Ponds (now Unilever) July 1981 - October 1982
Education
Pace University-Pleasantville/Briarcliff Campus 1977 — 1981
BBA, Accounting and Information Technology