The CBE Group
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The CBE Group Employees
Microsoft May 2013 - Present
Microsoft 2013 - 2015
Microsoft 2013 - 2015
IBM May 2003 - April 2013
IBM, Global Technology Services October 1999 - May 2003
The CBE Group October 1998 - September 1999
ENERGYONE, LLC July 1997 - July 1998
MILCARE, a HERMAN MILLER COMPANY April 1986 - June 1997
Skills
Domestic & Global Sales, New Business Development, Business Development, Solution Development, Solution Selling, Technology Solutions, Contract Negotiation, Key Account Management, Key Customer Retention, Relationship Management, Building Business..., Team Building, Team Leadership, Cross Functional Team..., Strategic Partnerships, Strategic Alliances, Tactical Sales Planning, Corporate Compliance, Pricing Analysis, P&L Analysis, Business Relationship..., Consulting, IT Outsourcing, Start-up Environment, Engagement Management, Matrix Management, Executive Level..., Executive Level..., Customer Retention, Direct Sales, Leadership, Sales, Business Alliances, Cross-functional Team..., Sales Management, Start-ups, Enterprise Software, Sales Process, Management, Professional Services, SaaS, Channel Partners, Cloud Computing, Complex Sales, Go-to-market Strategy, Managed Services, Marketing, Partner Management, Recruiting, Sales Enablement
Education
North Carolina Agricultural and Technical State University
BA, Psychology
Professioinal Development
The CBE Group May 2005 - Present
Skills
Process Improvement, Operations Management, Vendor Management, Executive Management, Call Centers, Credit, Team Building, Outsourcing, Leadership, Management, Risk Management, Banking, Analysis, Forecasting, Team Leadership, Credit Cards, Training, Customer Satisfaction
Education
University of Northern Iowa 2001 — 2005
Bachelor of Arts (BA), Management, Business Administration
Globe Financial May 2015 - Present
Self-employed November 2012 - Present
Wells Fargo November 2013 - May 2015
The CBE Group June 2009 - July 2013
Citi Mortgage/ Principal Mortgage March 2007 - June 2009
Skills
Digital Photography, Photoshop, Portrait Photography, Image Manipulation, Commercial Photography, Portraits, Adobe Creative Suite, Image Editing, Event Photography, Lightroom, Photography
Education
Emporia State University 1996 — 1999
Bachelor of Science (BS), Health Promotion
Iowa Select Farms October 2011 - Present
R&D Industries, Inc. February 2005 - October 2011
The CBE Group January 2003 - February 2005
Skills
IT Management, Project Management, Information Security, Infrastructure, Virtualization, WAN, Wireless Networking, Network Design, Network Security, Active Directory, Sonicwall, Firewalls, Windows Server, Networking
Education
Iowa State University - College of Business 1997 — 2002
MIS, Information Technology/ Management
Target May 2014 - Present
Target Distribution July 2010 - May 2014
The CBE Group May 2004 - January 2009
Skills
Inventory Control, Customer Service, Microsoft Office, Shipping, Inventory Management, Logistics, Microsoft Excel, Warehouse Management, Microsoft Word, Distribution Center...
Education
University of Northern Iowa 2003 — 2007
Bachelor's degree, Communication and Media Studies
Traders Insurance October 2013 - Present
UMB Bank April 2013 - September 2013
The CBE Group February 2012 - April 2013
Shawnee Mission Hyundai December 2009 - February 2012
Skills
Bilingual-Spanish, Digital Marketing, Customer Satisfaction, Customer Service, Spanish, PowerPoint, Automotive, Microsoft Office, Microsoft Word, Customer Retention, Social Networking, Outlook, Sales Process, Online Marketing, Email Marketing, Sales, Photography, Microsoft Excel, Sales Management, Social Media Marketing, Competitive Analysis, Online Advertising
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Psychology
Spanish Bilingual Assistant 2012 — 2012
Certified Spanish Interpreter, Professional Interpreting
Johnson County Community College 2009 — 2009
Liberal Arts
Oklahoma State University
Technical Spanish
The CBE Group September 2008 - September 2009
Wells Fargo January 2007 - August 2008
Starbucks November 2004 - December 2006
Skills
Time Management, Organizational..., Social Media, Banking, Qualitative Research, PowerPoint, Photoshop, Customer Service, English, Editing, Facebook, Journalism, Quantitative Research, Microsoft Word, Windows, Creative Writing, Writing, Microsoft Excel, Team Leadership, Teamwork, Team Management, Sales, Visual Merchandising, Budgets, Negotiation, Social Networking, Advertising, Microsoft Office, Marketing Strategy, Project Management, Retail, Event Planning, History
Education
Iowa State University 2013 — 2017
Bachelor’s Degree, Advertising, Senior
Iowa State University
Public Relations, Advertising, and Applied Communication
Immediate Credit Recovery July 2012 - Present
The CBE Group July 2011 - July 2012
Compucredit August 2005 - July 2011
Skills
Data Entry, Customer Service, Accounts Receivable, Outlook, Credit, Call Centers, Microsoft Excel, Access, Microsoft Word, Invoicing, Accounts Payable, Microsoft Office, Loans, 10 Key, Banking, Skip Tracing
Education
MBTI Business Training Institute 1996 — 1997
Electronic Data Processing
Parkwood Motors January 2015 - Present
Mastercar Auto Sales June 2013 - January 2015
The CBE Group February 2011 - August 2012
Innovative Business Services August 2007 - October 2010
Innovative Business Services August 2007 - October 2010
Vital Recoveries July 2004 - August 2007
R.M.A August 1999 - July 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, Outlook Express, Microsoft Office Xp, Time Management, Dependable Team Player, Facebook, LinkedIn, Highly Ambitious, Critical Thinking, Call Center, Credit Analysis, Call Centers, Social Networking, Sales, Strategic Planning, Social Media, Negotiation, Customer Satisfaction
Education
Dekalb Technical College 1999 — 1999
college prep, G.E.D.
Stone Mountain High School 1995 — 1999
Sundown State Bank April 2014 - November 2014
Klatt, Odekirk, Augustine, Sayer, Treinen & Rastede, P.C. September 2012 - April 2014
The CBE Group September 2011 - September 2012
Cedar Falls Historical Society May 2011 - August 2011
DM Services August 2010 - April 2011
McDonald’s Corporation June 2006 - April 2007
Skills
Ten Key, Customer Service, Customer Satisfaction, Multi-line Phone, Phone Skills, Phone Etiquette, HIPAA, Cash Register, Typing, Microsoft Office, PastPerfect, Antiques, Cultural Tours, Data Entry, Databases, Telephone Skills
Education
Eastern Iowa Community College District
Lincoln High School
Diploma
Protocol Financial September 2013 - Present
THE CBE GROUP, INC January 2010 - January 2012
The CBE Group January 2007 - January 2010
The CBE Group November 2004 - January 2007
Skills
Operations Management, Call Center, Team Building, Vendor Management, Credit, Customer Service, Management, Strategic Planning, Forecasting, Coaching, Outsourcing, Executive Management, Microsoft Office, Microsoft Excel, Team Leadership, Customer Satisfaction, Sales, PowerPoint, Budgets, Information Systems, Skip Tracing, Leadership, Teamwork, Public Speaking, Change Management, Negotiation, Training, Process Improvement, Cross-functional Team..., Leadership Development, Data Analysis, Team Management, Call Center Development, Call Centers, Risk Management, Time Management, Account Management, Analysis
Education
Hawkeye Community College
Concord Hospitality Enterprises Company April 2007 - Present
The CBE Group, Inc. October 2001 - January 2007
The CBE Group September 2001 - January 2007
Skills
Team Building, Technical Support, System Administration, Customer Service, Help Desk Support, Network Administration, XP, Networking, Windows 7, Budgets, Customer Satisfaction, Microsoft Office, Windows Server, Routers, Citrix, Windows, Computer Hardware, Virtualization, Leadership, Call Centers, VMware ESX, Active Directory, Troubleshooting, Microsoft Excel, Training, Vendor Management, Visio, Cisco Technologies, Disaster Recovery, Firewalls, Operating Systems, Information Technology, Security, VPN, System Deployment, Microsoft Exchange, Switches, Network Architecture, Wireless Networking, WAN, Hospitality, Software Documentation, DHCP, Team Leadership, VMware, SharePoint, Network Engineering, LAN-WAN, IT Operations, Data Center
Education
Hamilton College 1999 — 2001
AA, Computer Science
Trinity International University 1994 — 1997
BA of Biblical Studies, Biblical Studies
Trinity International University 1994 — 1996
BA, Biblical Studies
Bob Jones University 1991 — 1994
N/A, Music, Biblical Studies
Accenture April 2012 - Present
Accenture February 2004 - April 2012
The CBE Group May 2000 - July 2003
University of Northern Iowa January 1997 - May 1999
Skills
Performance Improvement, Data Analysis, Excel, Relational Databases, scorecards, Metrics Analysis, Performance Metrics, Business Metrics, Microsoft Excel, Balanced Scorecard, Analysis, Business Process..., Business Analysis, Business Performance..., Business Intelligence, Requirements Analysis, Visio, Operating Models, Process Improvement, ERP, Business Process, Requirements Gathering, IT Strategy, PMO, Business Process Design, SDLC
Education
Kent State University 1989 — 1990
Master of Business Administration (MBA), Management Information Systems, General
Kent State University 1987 — 1989
Management Information Systems, General
UW-Waukesha August 2012 - Present
University of Wisconsin Milwaukee August 2011 - May 2012
University of Wisconsin August 2011 - May 2012
University of Wisconsin September 2010 - May 2011
Kohn Law Firm March 2010 - August 2010
Next Level Staffing January 2010 - February 2010
The CBE Group July 2005 - August 2009
Skills
Fundraising, Public Speaking, Teaching, Leadership, Research, Higher Education, Editing, Instructional Design, University Teaching
Education
University of Wisconsin-Milwaukee
Master of Arts, Communication
University of Northern Iowa 2001 — 2005
University of Northern Iowa
Bachelor of Arts, Communication
University of Wisconsin-Milwaukee
Sunrise Hill Care & Rehab Center December 2008 - Present
The CBE Group November 2011 - April 2012
Education
Julesburg High School 2007 — 2008
Hawkeye Community College
CNA license
Wells Fargo June 2013 - February 2014
The CBE Group October 2009 - October 2012
Hughes Global Network January 2008 - December 2008
The Des Moines Register January 2005 - December 2007
US Navy April 2003 - June 2005
Skills
Customer Service, Military Experience, Collections, Phone Etiquette, Team Leadership, Supervisory Skills, Committed to Customer..., Adaptability, Work in A Fast Paced..., Grace Under Pressure, Group Work, Individual Work, Microsoft Office, Microsoft Word, Goal-driven leader, Exceed Sales Goals, Call Centers
Education
Des Moines Area Community College 2014 — 2018
Criminal Justice/Police Science