The Economical Insurance Group
Industry: Insurance company
DescriptionEconomical Insurance, founded in 1871, is a Canadian Property & Casualty insurance company, offering automobile, property, liability, agriculture, and surety insurance. Its executive offices are located in Waterloo, Ontario, with regional offices across Canada. Headquarters: Waterloo, Canada CEO: Rowan Saunders (Nov 1, 2016–) CFO: Philip Mather Chairperson: John H. Bowey Subsidiaries: Petline Insurance Company, SVPs: Linda Goss, Alice Keung
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The Economical Insurance Group Employees
Economical Insurance 2013 - Present
The Economical Insurance Group 2007 - 2013
Waterloo Insurance 2003 - 2007
Lackner McLennan Insurance Ltd 2002 - 2003
TD Insurance 2000 - 2002
Skills
General Insurance, Underwriting, Property & Casualty..., Insurance, Claim, Brokers, Employee Benefits, Call Center, Excess, Financial Risk, Business Analysis, Insurance Brokerage, Term Life Insurance, Umbrella Insurance, D&O, Homeowners, Business Requirements, Reinsurance, Commercial Lines, Requirements Analysis, User Acceptance Testing, Legal Liability, Risk Management, Commercial Insurance, Requirements Gathering, Liability, Process Improvement, Casualty, Life Insurance, Health Insurance, Inland Marine, Property Damage, Disability Insurance, Project Delivery, Analysis, Professional Liability, Claims Management, Quality Center, System Testing, Systems Analysis, Mainframe, Liability Analysis, Visio, Gap Analysis, SDLC, Business Process, Business Process..., Software Documentation, PMO, Leadership
Education
Conestoga College 2014 — 2015
Lean Six Sigma
Insurance Institute
Certified Insurance Professional
University of Guelph
Bachelor of Arts, Psychology
The Economical Insurance Group December 2011 - Present
Marsh Canada Limited April 2010 - October 2011
Skills
Customer Service, Microsoft Excel, Teamwork, PowerPoint, Microsoft Office, Administrative..., Analysis, Time Management, Team Leadership, Microsoft Word, Outlook, Leadership, Marketing, Data Analysis, Marketing Strategy, Insurance
Education
Insurance Institute of Canada 2012 — 2015
CIP, Insurance
Concordia University 2007 — 2011
Bachelor in Commerce, Management
CEGEP - John Abbott College 2005 — 2007
Economical Insurance November 2014 - Present
Economical Insurance January 2014 - Present
The Economical Insurance Group April 2008 - Present
Skills
General Insurance, Underwriting, Property & Casualty..., Brokers, Casualty Insurance, Claim, Commercial Insurance, Insurance, Umbrella Insurance, Legal Liability, Risk Management
Education
Conestoga College 2007 — 2009
Business of Insurance
Economical Insurance June 2015 - Present
Economical Insurance May 2013 - June 2015
Oegema, Nicholson Insurance February 2013 - May 2013
The Economical Insurance Group February 2009 - March 2013
State Farm 2007 - 2009
Skills
Liability, Commercial Insurance, Commercial Lines, Professional Liability, Insurance, Property & Casualty..., New Business Development, Umbrella Insurance, Casualty, General Insurance, Sales, Life Insurance, Customer Service, Legal Liability, Automobile Liability, Underwriting, Claims Management
Education
Carleton University 2005 — 2009
BA, Political Science, Computer Science
Insurance Institute of Canada
Charteted Insurance Professional, Chartered Insurance Professional
ServiceMaster Restore of Brampton, Orangeville & Toronto West March 2013 - Present
Cameron & Associates Insurance Consultants January 2012 - March 2013
ServiceMaster of Canada August 2010 - September 2011
Moxie's Classic Grill 2003 - May 2011
Cameron & Associates Insurance Consultants June 2009 - August 2010
The Economical Insurance Group February 2008 - March 2010
Kingsway Financial Services Inc. March 2006 - October 2007
Desjardins General Insurance Group June 2005 - March 2006
Desjardins General Insurance Group November 2003 - March 2005
Desjardins General Insurance Group August 2000 - October 2001
Skills
Training, Subrogation, Insurance, Claims Management, Property & Casualty..., Social Media Marketing, Hospitality
Education
Carleton University 2004 — 2009
BA, Psychology
Langevin Learning Services
Certified Training Generalist
Sheridan College
Intro to Adult Education, Intro to Project Management
Streetsville Secondary School
Economical Insurance August 2014 - Present
The Economical Insurance Group April 2004 - August 2014
Economical Insurance April 1994 - April 2004
Skills
Commercial Insurance, Property & Casualty..., General Insurance, Brokers, Liability, Legal Liability, Professional Liability
Education
Algonquin College of Applied Arts and Technology 1992 — 1994
Business - Insurance
Insurance Institute of Canada
CIP, Insurance
Intact Insurance October 2010 - Present
Intact Insurance 2006 - 2010
Intact Insurance (Formerly ING) 2004 - 2006
Intact Insurance (Formerly ING) 2003 - 2004
The Economical Insurance Group July 2002 - April 2003
Skills
Commercial Insurance, Underwriting
Education
Algonquin College of Applied Arts and Technology 2001 — 2002
High School
Intact Insurance February 2015 - Present
Alberta Motor Association Insurance August 2014 - February 2015
Suncorp Valuations February 2014 - July 2014
Frontier College March 2011 - May 2014
The Economical Insurance Group September 2002 - November 2013
Insurance Institute of Northern Alberta 2008 - 2011
Lakeshore Insurance 2001 - 2002
Guardian Insurance 1992 - 2001
Skills
Commercial Insurance, Adult Education, Property & Casualty..., General Insurance, Liability, Underwriting, Commercial Lines, Insurance, Casualty, Professional Liability, Legal Liability, Brokers, Claim, Umbrella Insurance, Reinsurance, Claims Management, Risk Management, D&O
Education
Dalhousie University 1982 — 1985
B.sc, Math
Economical Insurance January 2013 - Present
The Economical Insurance Group January 2005 - December 2012
The Economical Insurance Group 2002 - 2005
The Economical Insurance Group January 1997 - December 2002
The Economical Insurance Group 1996 - 1997
The Economical Insurance Group 1995 - 1996
The Economical Insurance Group 1988 - 1995
Allstate 1987 - 1988
Home Insurance 1985 - 1987
W. Bruce Martin Insurance Brokers 1983 - 1985
Skills
Property & Casualty..., General Insurance, Instructor-led Training, Development & delivery..., Delivering Technical..., Mediation, Reinsurance, Process Improvement, Standardization, Accident Benefits, Lead A Team, Casualty Claims, Forms Development, Training, Team Leadership, Coaching, Commercial Insurance, Liability, Casualty, Property Claims, Budgets, Commercial Lines, Negotiation
Education
Conestoga College
CIP, Insurance
Langevin Learning Services 1998 — 2004
Certified Master Trainer, Training
Conestoga College
Certified Teacher Trainer of Adults, Training
Canadore College
Canadian Law/Legal Studies/Jurisprudence
Washington Surveying & Rating Bureau June 2012 - Present
Building Metrix, Inc. January 2010 - Present
The Economical Insurance Group May 2005 - June 2009
United States Air Force February 1979 - May 2005
General Fire & Casualty Company 2000 - 2005
Grain Dealers Mutual Insurance Company May 1992 - August 1996
The Association of Mill & Elevator Insurance Companies aka The Mill Mutuals May 1987 - April 1992
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Workers Compensation, Legal Liability, Inland Marine, Casualty, Liability, Commercial Lines, Reinsurance, Brokers, Claim, Life Insurance, Professional Liability, Umbrella Insurance, Casualty Insurance
Education
Arizona State University 1985 — 1987
BS, Economics
University of Maryland
Flixster May 2014 - Present
Flixster July 2013 - September 2014
Sun Life Financial August 2010 - January 2012
OpenText September 2009 - December 2009
The Economical Insurance Group January 2009 - April 2009
Skills
Java, jQuery, JSP, HTML, JavaScript, MySQL, CSS, Objective-C, Databases, Microsoft Office, VBA, Object Oriented Design, Access, Business Analysis, C#, Leadership, Microsoft Excel, Microsoft Word, Haskell, Programming, JUnit, Photoshop, PowerPoint, LaTeX, XML, Mathematics, Scala, NUnit, Prolog
Education
McMaster University
Master of Engineering, Software Engineering
University of Waterloo
Honours Bachelor of Mathematics, Business Administration, Systems Management
City University (GB)
Honours Bachelor of Mathematics, Business Administration
Wilfrid Laurier University
Honours Bachelor of Mathematics, Business Administration
The Co-operators June 2015 - Present
Economical Insurance September 2011 - June 2015
The Economical Insurance Group January 2011 - April 2011
The Economical Insurance Group April 2010 - August 2010
Skills
ServiceNow, XML, Software Development, SQL, Java, Java Enterprise Edition, C#, Requirements Analysis, PL/SQL, DB2, SDLC, Oracle, JUnit, Programming, Web Applications, Hibernate, Struts, Testing, Business Analysis, Agile Methodologies, Scrum, Analysis, Web Services, SOA, Software Quality..., Requirements Gathering, Microsoft SQL Server, Regression Testing, Integration
Education
Conestoga College 2008 — 2011
Computer Programmer Analyst
Economical Insurance February 2013 - Present
RSA April 2012 - February 2013
The Economical Insurance Group March 2009 - April 2012
Tanner Insurance February 2008 - March 2009
Skills
Property & Casualty..., Insurance, Commercial Insurance, Underwriting, Casualty, Commercial Lines, General Insurance, Legal Liability, Liability, Umbrella Insurance, Professional Liability, Brokers, Reinsurance
Education
Carleton University 2004 — 2008
H.B.A, Political Science
Insurance Institute
Doxim Inc. June 2012 - June 2015
The Economical Insurance Group November 2008 - October 2011
Economical Insurance Group February 2002 - November 2008
Manulife Financial November 1999 - December 2002
Manulife Financial 1981 - 1998
Skills
Vendor Relations, Procurement, Process Development, Deployment, Supply Chain, Purchasing, Contract Management, Strategic Sourcing, Contract Negotiations, Insurance, PMP, Vendor Management, Change Management, Process Improvement, Problem Solving, Team Leadership, Team Building, Negotiation, Budgeting, Governance, RFP, Contract Negotiation, Mentoring, Business Analysis, Planning, Helping Clients Succeed, Software Development, Software Project..., Software Quality..., Java, Agile Project Management, Project Portfolio..., Project Planning, Budgets, Visio, Analysis, Requirements Analysis, SDLC, Business Process...
Education
Project Management Institute 2005 — 2005
PMP, Project Management
Canadian Securities Commission 1999 — 1999
Canadian Securities Course
Investment Funds Institute 1993 — 1996
IFIC Certification (sales and operations)
LOMA - Atlanta Georgia 1982 — 1985
FLMI
Fanshawe College 1978 — 1981
Information Technology
The Economical Insurance Group November 2008 - Present
Skills
Property & Casualty..., Underwriting, Casualty, Liability, Umbrella Insurance, Personal Lines Auto, Legal Liability, Insurance, Brokers
Education
Conestoga College 2003 — 2006
Materials and Operations Management
The Economical Insurance Group May 2013 - Present
Economical Insurance May 2013 - Present
The Economical Insurance Group May 2007 - June 2008
Online Insurance Consultants April 1999 - March 2007
Skills
Insurance, User Acceptance Testing, Property & Casualty..., Business Requirements, General Insurance, Quality Assurance, Underwriting, Testing, Business Analysis, Requirements Gathering, Analysis, System Testing, Quality Center, Risk Management, Process Improvement, SDLC, Brokers, Sales, Requirements Analysis, Test Planning, Systems Analysis, Commercial Lines, Liability, Customer Service, Casualty, New Business Development, Well-developed..., Solid customer service,, Knowledge of software..., Natural Curiousity
Education
Guidewire 2015 — 2015
Currently working Guidewire certification, Guidewire Insurance PAS system
Dalhousie University 2009 — 2012
Business, Business management
Conestoga College 2003 — 2006
Chartered Insurance Professional, General Insurance
Adler Aviation 1999 — 2002
Multi Engine Commercial pilots license, Aviation/
The Economical Insurance Group May 2005 - Present
Zellers 1997 - 2005
Skills
Insurance, Forecasting
Education
Conestoga College 2001 — 2004
Business Admin - Accounting 3 yrs, Accounting
North Waterloo Farmers Mutual February 2014 - Present
North Waterloo Farmers Mutual February 2003 - May 2014
The Economical Insurance Group 1998 - 2001
OTIP 1995 - 1998
Skills
General Insurance, Underwriting, Property & Casualty..., Leadership, Brokers, Homeowners, Insurance, Insurance Brokerage, Liability, Risk Management, Soft Skills, Legal Liability, Commercial Lines, Fast-paced, Reinsurance, Sales, Casualty, Team Building, Kindness
Education
George Brown College 2015 — 2015
Twitter Marketing
York University - Schulich School of Business 2014 — 2015
Strategic Brand Management & Product Marketing and E-Marketing Strategies for Success.
Conestoga College
Ontario Management Development Program
Insurance Institute of Ontario
CIP, Insurance
Wilfrid Laurier University
CRM - Certified Risk Manager
Aviva Canada July 2011 - Present
The Economical Insurance Group 2010 - 2011
The Insurance Institute of Canada2008-2009 January 2008 - November 2009
Professional Young Brokers Association January 2008 - November 2009
Riverview Acres Riding School January 2001 - October 2009
State Farm Insurance Agency 2006 - 2008
State Farm Insurance January 1997 - January 2003
Austrailian Jockey Club January 1994 - January 1997
State Farm Insurance January 1994 - January 1997
Skills
Customer Service, Budgets, Sales, Marketing, Microsoft Office, Business Development, Finance, Workshop Facilitation, Cold Calling, Consulting, Profit, Strategy, Books, Management Development, Insurance, Leadership, Commercial Insurance, Liability, Risk Management, Claim, Coaching, Underwriting, Brokers, Legal Liability, Training, Employee Benefits, Commercial Lines, Management
Education
University of Alberta 2008 — 2012
FCIP, Business, Management, Marketing, and Related Support Services
Concordia University College of Alberta 1990 — 1994
BA, English, History
The Economical Insurance Group April 2010 - September 2015
Berbee/CDW July 2007 - May 2009
Humanizing Technologies May 2004 - June 2007
The Rave/CGS January 2003 - January 2004
Salient July 2000 - October 2002
First Union National Bank February 2000 - July 2000
Washington Mutual April 1999 - October 1999
IBM / Footprint Software June 1996 - January 1999
Skills
Java, Java Enterprise Edition, DB2, EJB, Hibernate, Oracle, Servlets, JSP, JDBC, OOAD, Agile Methodologies, XML, Programming, Software Development, Web Services, Ant, SOAP, Software Documentation, JavaScript, Spring, Databases
Education
Insurance Institute 2014 — 2014
C12 - Insurance on Property
Insurance Institute 2011 — 2011
C82 - General Insurance Essentials
Insurance Institute 2010 — 2010
C81 - General Insurance Essentials
IBM 2009 — 2009
WebSphere V6.1 Application Server Network Deployment Administration Certification, WebSphere Admininstration Server
Acadia University 1988 — 1995
Computer Science, Computer Science
Middleton Regional High School 1976 — 1988
Economical Insurance February 2014 - Present
Economical Insurance May 2011 - February 2014
The Economical Insurance Group October 2010 - May 2011
Research in Motion November 2009 - May 2010
The Economical Insurance Group April 2006 - November 2009
State Farm Insurance June 1999 - April 2006
State Farm Insurance September 1996 - June 1999
Skills
HRIS, Employee Training, Time Management, Training, Organizational..., Customer Service, Leadership, Onboarding, Training Delivery, Organizational..., Team Building, Personnel Management
Education
Brock University
B.Sc., Biology
Brock University
B.A., Business Administration
Conestoga College
Certificate, Human Resources
Economical Insurance October 2014 - Present
Economical Insurance August 2012 - October 2014
The Economical Insurance Group January 2008 - August 2012
Skills
Property & Casualty..., General Insurance, Commercial Insurance, Commercial Lines, Underwriting, Liability, Professional Liability, Insurance, Casualty, Brokers, Legal Liability, Umbrella Insurance, Reinsurance, Inland Marine, Life Insurance, D&O, Risk Management, Excess, Financial Risk, Claim, Employee Benefits, Claims Management, Employment Practices..., Surety Bonds, Property Claims, Excess & Surplus Lines, Term Life Insurance, Health Insurance, Insurance Brokerage, Liability Analysis, Directors & Officers..., Property Damage, Indemnity, Disability Insurance, Property, Homeowners, Workers Compensation, Claim Investigation, Personal Lines Auto, Subrogation, Captives, Long-term Care, Fixed Annuities, Agents, Actuarial Science, Accident, CPCU, Errors & Omissions, Marine Insurance, Casualty Insurance
Education
Insurance Institute of Canada 2008 — 2013
C.I.P., Insurance
Fanshawe College
Law clerk, Law Clerk
Barrday Inc. October 2007 - Present
The Economical Insurance Group October 2006 - October 2007
Fanshawe College November 2003 - October 2006
Sykes Assistance Services May 2000 - October 2006
Skills
Programming, Databases, Oracle
Education
Conestoga College 1997 — 2000
Diploma, Computer Programmer / Analyst
Conestoga College 1997 — 2000
Computer Programming Analyst, Computer Programming
Internet of Things (IoT) Waterloo 2015 - Present
Sun Life Financial February 2011 - Present
The Economical Insurance Group January 2009 - May 2011
Quarry Integrated Communications 2007 - 2008
Inbox Marketer September 2006 - July 2007
Mediamounts May 2005 - January 2006
Skills
Advertising, Analytics, CRM, Copywriting, Creative Direction, Customer Service, Digital Marketing, Direct Mail, Direct Marketing, Email Marketing, Graphic Design, Integrated Marketing, Leadership, Management, Market Research, Marketing, Marketing Communications, Marketing Research, New Business Development, Project Management, Social Media Marketing, Strategy, Web Design
Education
Conestoga College 2003 — 2006
Business, Management, Marketing, and Related Support Services
The Economical Insurance Group January 2012 - May 2012
The Economical Insurance Group September 2010 - November 2011
The Economical Insurance Group September 2010 - November 2011
The Economical Insurance Group Co-op January 2010 - April 2010
Conestoga College Institute of Technology and Advanced Learning September 2009 - April 2010
The Economical Insurance Group May 2009 - August 2009
Economical Insurance May 2009 - August 2009
The Economical Insurance Group Co-op May 2009 - August 2009
Guelph Products April 2004 - December 2006
Barrday Textiles August 2002 - April 2004
Skills
SDLC, Microsoft SQL Server, Analysis, Process Improvement, Agile Methodologies, Requirements Gathering, Leadership, DB2, Team Building, Problem Solving, Business Requirements, Organizational..., MS Access Coding, .Net Coding, Desktop Support, Technical Writing, Technical Support, Database Analyst, Diligent, Innovator, Customer Focus, Communication, Microsoft Excel, Software, Access, Software Documentation, Testing, Training, User Acceptance Testing, Software Quality..., Quality Center, Quality Assurance, Volunteering and Event..., ITIL, Systems Analysis, Project Delivery, Mainframe, Test Cases, Regression Testing, Data Access, Java, CICS, JCL, Waterfall, Troubleshooting, System Testing, COBOL, Test Planning, Release Management, Software Project...
Education
2007-2010 Computer Programmer / Analyst Conestoga College - Doon 2007 — 2010
Graduate Diploma - with Distinction, 3.93 GPA
Conestoga College 2007 — 2010
Computer Programmer / Analyst
Masco Canada October 2011 - Present
Jam Industries Ltd November 2010 - October 2011
Columbia Sportswear July 2010 - November 2010
The Economical Insurance Group April 2008 - July 2010
Jam Industries Ltd January 2007 - April 2008
Future Shop 2000 - 2007
Skills
Sales Management, Account Management, Marketing Strategy, Sales, Marketing, Merchandising, Product Management, Product Marketing, Sales Operations, Selling, Time Management, Training
Education
Fanshawe College 2002 — 2005
Business Admistrative Marketing, Marketing
TRUX Route Management Systems Inc. July 2014 - Present
Innovations in Business Solutions(IIBS) 2015 - Present
Ontario Ministry of Government Services May 2014 - July 2014
Babcock & Wilcox Canada, Ltd. March 2014 - April 2014
OpenText October 2012 - June 2013
The Economical Insurance Group November 2011 - October 2012
Research In Motion May 2010 - July 2011
Research In Motion November 2006 - May 2010
Ness Global Services May 2006 - November 2006
Dell February 2006 - April 2006
Skills
ITIL, Microsoft SQL Server, Software Documentation, Troubleshooting, Microsoft Exchange, Technical Support
Education
AMA University 1997 — 2001
Bachelor of Science in Business Administration Major in Management with Computer Application, Business Management and Computer Applications
MRD Consulting January 2007 - Present
Germania Mutual Insurance Company March 2015 - Present
Germania Mutual Insurance Company March 2015 - Present
The Economical Insurance Group April 2007 - January 2015
Germanie Mutual Insurance Company 2015 - 2015
Germanie Mutual Insurance Company 2014 - 2015
Insurance Institute of Ontario 2004 - 2010
Affiliated Brokers Exchange 2006 - 2007
TD Meloche Monnex 2000 - 2001
Skills
Underwriting, Property & Casualty..., Training, Claims Management, Brokers, Commercial Insurance, Commercial Lines, Mentoring, Insurance, Claim, Leadership, Casualty, Professional Liability, General Insurance, Legal Liability, Liability, Reinsurance, Homeowners, Coaching, Team Leadership, Long-term Care, Financial Risk, Risk Management, Strategic Planning, Liability Analysis, Life Insurance, Customer Service, Claim Investigation, Business Analysis, Adult Education, New Business Development, Disability Insurance, Insurance Brokerage, Employee Benefits, Inland Marine, Call Centers, Workers Compensation, Analysis, Motorcycle, Term Life Insurance, Property Damage, Relationship Management, Fixed Annuities, Litigation Management, Excess, Umbrella Insurance, Accident, Surety Bonds, Property, Teaching
Education
Insurance Institute of Canada 2006 — 2010
Fellow Chartered Insurance Professional
Wilfrid Laurier University 2004 — 2006
Certified Risk Management
Insurance Institute of Canada
Chartered Insurance Professional
Durham College 1994 — 1997
Marketing & Human Resource Management
St. Mary's Hospital September 2009 - Present
St. Mary's Hospital September 2009 - Present
Doon Village Retirement Residence January 2005 - January 2009
St. Mary's Hospital October 2000 - January 2005
The Economical Insurance Group 1980 - 1986
Education
Conestoga College
Career Development Practioner Program
Nursing Program: Conestoga College
Conestoga College
Therapeutic Touch
Sun Life Financial January 2014 - Present
Sun Life Financial January 2012 - December 2013
The Economical Insurance Group September 2009 - December 2011
Sun Life Financial August 2001 - February 2009
Clarica Financial Services August 2000 - August 2001
The Co-operators 1998 - 2000
Maritime Life 1985 - 1998
Manulife Financial 1984 - 1985
Dominion Life Assurance 1980 - 1984
Skills
Enterprise Architecture, Solution Architecture, Governance, Business Intelligence, Cloud Computing, Integration, IT Strategy, Analysis, ITIL, Disaster Recovery, Application Architecture, SDLC, Analytics, Research, TOGAF, Strategy, SharePoint, Leadership, Management, Requirements Analysis, Consulting, Security, Technical Architecture, Risk Management, Information Architecture, Big Data
Education
Intervista Institute 2013 — 2013
Certificate, Business Architecture
Canadian Securities Institute 2012 — 2013
Canadian Securities Course (CSC), In Process
Ontario Hospital Association 2008 — 2012
Certificates, Health Care
Conestoga College 2008 — 2010
Home Inspection Certificate, Engineering Technology
Knightsbridge Human Capital Solutions 2009 — 2009
QRS 2009 — 2009
TOGAF Certification, Enterprise Architecture
University of Waterloo 1977 — 1981
BMath, Computer Science
Economical Insurance July 2013 - Present
The Economical Insurance Group May 2011 - July 2013
The Economical Insurance Group November 2010 - May 2011
The Economical Insurance Group December 2008 - November 2010
Education
University of Toronto 2010 — 2012
CRM, Risk Management
Brock University 2003 — 2007
B.PhEd, Physical Education
Brock University 2007 — 2008
B.Ed, Education (Junior/Intermediate)
The Economical Insurance Group September 2012 - Present
The Economical Insurance Group November 2008 - August 2012
Fanshawe Student Union September 2006 - August 2007
Skills
Team Leadership, Social Networking, Problem Solving, New Business Development, Commercial Lines, Marketing Strategy, Business Development, Commercial Insurance, Property & Casualty..., Management, General Insurance, Brokers, Underwriting, Risk Management, Professional Liability, Customer Service, Strategic Planning, Insurance, Casualty, Umbrella Insurance, Liability, Excess, Claims Management, Insurance Brokerage, Reinsurance, Directors & Officers..., Claim, Legal Liability, Homeowners, Life Insurance, Business Planning, Indemnity, Personal Lines Auto, Liability Analysis, Employment Practices..., Property Damage, Inland Marine, Property Claims, Surety Bonds, Disability Insurance, Casualty Insurance
Education
The University of Western Ontario - King's University College 2007 — 2008
Social Science, Major in Finance and Economics
Fanshawe College 2003 — 2007
Business Administrative Marketing, 3 Year Advanced Diploma
Cowan Insurance Group May 2014 - Present
Northbridge Insurance January 2013 - April 2014
Zurich North America October 2011 - January 2013
Zurich North America July 2004 - October 2011
Zurich North America September 2003 - July 2004
The Economical Insurance Group 1994 - 2003
Northbridge Insurance September 1985 - March 1993
Skills
Property & Casualty..., Strategy, Sales Management, Underwriting, Business Planning, Business Development, Commercial Insurance, Brokers, Insurance, Commercial Lines, Sales, Marketing Management, Casualty, General Insurance, D&O, Legal Liability, Professional Liability, Employment Practices..., Claims Management, Reinsurance, Liability, Casualty Insurance
Education
Concordia University
B. Comm.,, Marketing, Management
Insurance Institute of Ontario
CIP and FCIP Designations, Management, Marketing
Challenger Motor Freight Inc July 2015 - Present
Urban Meadows PMG June 2014 - July 2015
Viaesys Inc. June 2014 - July 2015
Cantrex Nationwide April 2013 - June 2014
Abel 2 Improve Renovation & Contracting January 2008 - June 2014
Snugglers Furniture June 2004 - April 2013
Snugglers Furniture May 2001 - June 2004
Snuggler Furniture January 2000 - May 2001
The Economical Insurance Group May 1999 - August 2000
Skills
Advertising, Merchandising, Media Planning, Sales, Leadership, Direct Marketing, Retail, Customer Service, Online Marketing, Marketing Strategy, B2B, Microsoft Excel, Microsoft Office, Event Planning, Team Leadership, Office Administration, Problem Solving, Project Management, Schedules, Marketing Management, Marketing, Training, Management, Time Management, Customer Satisfaction
Education
Conestoga College 1998 — 2001
Diploma, Business Administration - Management Studies
Wilfrid Laurier University 2001 — 2003
Geography
Centra Industries Inc September 2014 - December 2014
University of Waterloo September 2013 - April 2014
City of Kawartha Lakes July 2013 - August 2013
University of Waterloo January 2013 - May 2013
Achievers August 2012 - December 2012
The Economical Insurance Group January 2012 - April 2012
The Economical Insurance Group May 2011 - September 2011
The Oshawa Clinic May 2010 - August 2010
Skills
Customer Service, Microsoft Office, Lotus Notes, Microsoft Excel, Microsoft Word, Human Resources, Organization &..., Team Building, Team Leadership, Program Management, Leadership, Event Planning
Education
George Brown College 2015 — 2015
Postgraduate Certificate, Human Resources Management
University of Waterloo 2009 — 2014
Bachelor of Arts (B.A.), Honours Arts and Business Co-operative Program
Sun Life Financial April 2013 - Present
Economical Insurance November 2012 - April 2013
The Economical Insurance Group March 2011 - November 2012
The Economical Insurance Group August 2008 - March 2011
Skills
Process Improvement, Business Analysis, PMO, PMP, Insurance, Project Management, SDLC, Business Planning, Leadership, Business Requirements, ITIL, Testing, Software Project..., Program Management, Project Delivery, Vendor Management, Software Documentation, Requirements Gathering, Business Process, Change Management, Requirements Analysis
Education
Conestoga College
Business Administration and Management, General
The Economical Insurance Group October 2012 - Present
The Economical Insurance Group April 2011 - November 2012
The Economical Insurance Group July 2007 - April 2011
GoodLife Fitness 2005 - 2007
GoodLife Fitness 2000 - 2005
GoodLife Fitness 2004 - 2004
Shred-Tech 1997 - 2000
Skills
PMO, Insurance, Niku Clarity, SDLC, Requirements Analysis, Recruiting, Process Improvement, Business Analysis, Requirements Gathering, Management, Project Planning, Training, Human Resources, Integration
Education
Conestoga College 2009 — 2014
Human Resources Certification, Human Resources
Conestoga College 1995 — 1997
Diploma, Office Systems Administration
IBM Global Services Canada (British Petroleum Account) December 2011 - Present
IBM July 2009 - December 2011
Sunlife Financial July 2007 - July 2009
The Economical Insurance Group July 2004 - December 2006
nortel networks September 1999 - May 2004
Skills
Integration, Change Management, ITIL, Time Management, Virtualization, Service Delivery
Education
McMaster University 2013 — 2014
Business Administration, Information Technology Project Management
Exit Certified 2000 — 2010
Certified, Unix System Administration
Carleton University 1995 — 2000
Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering
Exit Certified - Linux
Global knowledge
Queen's University
Insurance Institute of Ontario February 2010 - Present
Insurance Institute of Ontario - Conestoga Chapter January 2009 - January 2010
H.L. Staebler Company Ltd November 2005 - December 2008
The Economical Insurance Group January 2002 - April 2005
Skills
Property & Casualty...
Education
Conestoga College 1998 — 2001
Bus Admin - Marketing
Manulife Financial January 2015 - Present
Halifax Regional Municipality February 2014 - December 2014
Aviva Canada August 2010 - January 2013
Cunningham Lindsey Canada April 2009 - August 2010
Flagstone Pvt Ltd 2008 - 2009
The Economical Insurance Group August 2006 - July 2008
Cunningham Lindsey Canada April 1998 - August 2006
Skills
Claim, Liability, Insurance, Casualty, Claims Management, Property & Casualty..., Claims Handling, Commercial Insurance, Reinsurance, General Insurance, Legal Liability, Subrogation, Property Claims, Commercial Lines, Personal Injury, Professional Liability, Risk Management, Product Liability, Insurance Law, Litigation Management, Mediation, Underwriting, Coaching, Negotiation, Property Damage, Alternative Dispute..., Liability Analysis, Casualty Claims, Claim Investigation, Umbrella Insurance, Brokers, Process Improvement, Marine Insurance, Leadership Development, Claims Resolution, Inland Marine, Claims Investigations, Insurance Adjusting, Legal Research, Internal Audit, Operating Budgets, Life Insurance, External Audit, Health Insurance, Casualty Insurance
Education
Insurance Institute of Canada 1999 — 2003
CIP, Chartered Insurance Professional
Dalhousie University 1993 — 1996
BA, Sociology/Criminology
Halifax West 1990 — 1993
Aviva Canada July 2014 - Present
Aviva Canada April 2014 - July 2014
Aviva Canada July 2012 - April 2014
Aviva Canada November 2009 - July 2012
The Economical Insurance Group May 2009 - August 2009
Desjardins Financial Security September 2008 - December 2008
Morneau Shepell January 2008 - May 2008
Desjardins Financial Security May 2007 - August 2007
Skills
Actuarial Science, Statistical Modeling, SAS, SAS E-Miner, Emblem, VBA, Excel, HTML, JavaScript, CSS, Insurance, Analysis, Data Analysis, Data Mining, Property & Casualty..., General Insurance
Education
Casualty Actuarial Society
ACAS
Concordia University 2006 — 2009
BSc, Actuarial Mathematics
CEGEP Ahuntsic 2004 — 2006
DEC, Sciences de la Nature
Economical Insurance November 2014 - Present
Economical Insurance April 2014 - November 2014
Economical Insurance April 2013 - April 2014
Economical Insurance November 2011 - April 2013
Palladium Insurance April 2007 - October 2011
The Economical Insurance Group July 2001 - April 2005
Skills
CIP, CAIB, Property & Casualty..., Team Leadership, Strategic Leadership, Brokers, Strategic Planning, Coaching, Microsoft CRM, Collaboration, Management, Customer Service
Education
Algonquin College of Applied Arts and Technology 1988 — 1990
Accounting
Arnprior & District High School 1984 — 1988
State Farm Insurance February 1997 - Present
The Economical Insurance Group 2002 - 2008
Skills
Insurance, Property & Casualty..., Life Insurance, General Insurance, Commercial Insurance, Homeowners, Health Insurance, Casualty, Umbrella Insurance, Term Life Insurance, Claim, Whole Life, Renters, Disability Insurance, Customer Service, Universal Life, Long-term Care, Liability, Underwriting, Legal Liability, Casualty Insurance
Education
California State University-Long Beach
B.S, Bus Admin/Marketing
TD December 2013 - February 2015
TD June 2013 - December 2013
The Economical Insurance Group May 2010 - May 2013
The Economical Insurance Group November 2005 - May 2010
The Economical Insurance Group December 2002 - November 2005
Manulife Financial October 1998 - January 2001
Skills
Requirements Analysis, Team Leadership, Project Management, Project Planning, Business Analysis, User Acceptance Testing, Business Requirements, Program Management, Java, COBOL, CICS, Quality Center, SQL, DB2, JavaScript, VBScript, HTML, Oracle Financial, XML, Software Project..., SDLC, Mainframe, TSO, Software Development, Testing, Quality Assurance, PMO, Software Documentation, Requirements Gathering, Integration, Test Planning, JCL, Leadership, Agile Methodologies, UML, Test Management, System Testing, Scrum, Vendor Management, Analysis, Project Delivery, Systems Analysis, Microsoft SQL Server, Fileaid, Process Improvement, Xpediter, Business Process, ITIL, Oracle, Visio
Education
University of Waterloo 2010 — 2010
Project Management
Trios College 2001 — 2002
eCommerce Systems Developer, Information Technology
Conestoga College 1995 — 1998
Computer Science, Information Technology
Other Courses
The Economical Insurance Group August 2008 - January 2015
IKON Office Solutions January 2006 - July 2008
Skills
Outlook, Customer Service, Microsoft Word, Research, Microsoft Excel, Administrative..., Liability, Strategic Planning, Administrative...
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
Hotel/Culinary Managment, Culinary Arts/Chef Training
Education Credit Union May 2014 - Present
Education Credit Union July 2013 - May 2014
The Economical Insurance Group August 2010 - July 2013
Kawartha Credit Union February 2009 - April 2010
Kawartha Credit Union March 2007 - February 2009
Skills
Customer Service, Banking, Microsoft Office, Microsoft Excel, Outlook, Lotus Notes, Data Entry, Time Management, Insurance, Microsoft Word, Training, Administrative..., Marketing, Sales, Public Speaking
Education
Conestoga College 2002 — 2005
Diploma, Radio and Television Broadcasting Technology/Technician
Aviva Canada September 2014 - Present
The Economical Insurance Group May 2010 - September 2014
ClaimsPro Inc. January 2010 - May 2010
The Co-operators October 2007 - January 2010
Skills
Adjusting, Subrogation, Property Damage, Negligence, Property & Casualty..., Adjustments, Liability, Auto Claims, Property Claims
Education
Mohawk College 2000 — 2002
Industrial Lubricate Certificate
Fanshawe College 1992 — 1995
Business Marketing
Centre for Disaster Recovery
Applied structural drying
Insurance Bureau Of Canada 2010 - Present
The Economical Insurance Group 2005 - 2009
Allianz Canada 2002 - 2005
Zurich Financial Services 1994 - 2001
Chubb Insurance 1986 - 1994
Skills
Insurance, Commercial Insurance, Underwriting, Liability, Professional Liability, Sales, Casualty, Claims Management, General Insurance, Claim, Property & Casualty..., Brokers, Legal Liability, Health Insurance, Reinsurance, Casualty Insurance
Education
Concordia University 1981 — 1985
BA, Economics and Political Science
Vanier College 1979 — 1981
DEC, Social Sciences
St.Georges School Of Montreal 1973 — 1978
Cert. Sec. V
The Economical Insurance Group October 2012 - Present
The Economical Insurance Group January 2009 - October 2012
The Economical Insurance Group 2002 - 2009
Skills
SDLC, PMP, Software Project..., Business Analysis, Requirements Analysis, PMO, Project Delivery, Business Requirements, Process Improvement, Project Portfolio..., Requirements Gathering, Vendor Management, Agile Methodologies, Project Management, User Acceptance Testing, Business Process
Education
Conestoga College
The Economical Insurance Group September 2012 - Present
Sorbara, Schumacher, McCann LLP October 2010 - September 2012
Pavey, Law & Witteveen LLP July 2007 - October 2010
White, Duncan Linton LLP August 2006 - June 2007
Agfa August 2002 - September 2003
Intellitactics January 2001 - August 2002
Education
Western University 2003 — 2006
LL.B., Law
Carleton University 1993 — 1998
B.J., Carleton University School of Journalism
The Economical Insurance Group September 2011 - Present
AXA July 2009 - September 2011
Kingsway September 2006 - July 2009
Skills
Insurance, Commercial Insurance, Property & Casualty..., Underwriting, Risk Management, General Insurance, Customer Relations, General Liability, Negotiation, Liability, Professional Liability, Commercial Lines, Coaching, D&O, Legal Liability, Brokers
Education
Centennial College
Bachelor of Applied Science (B.A.Sc.)
Ryerson University
Hier Brainin McEwen Cons June 2011 - Present
Intact Financial Corporation July 2010 - January 2011
Liberty Mutual July 2009 - August 2009
Aviva Canada June 2008 - August 2008
belairdirect / ING Canada August 2006 - August 2007
The Economical Insurance Group September 2004 - August 2006
Skills
Financial Modeling, Business Strategy, Analysis, Finance, Business Development, Strategy, Strategic Planning, Marketing, Financial Analysis, Insurance, Underwriting
Education
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2009
MBA, Entrepreneurship
McGill University 2001 — 2004
BA, Economics
Bialik
Coach May 2015 - Present
Mercer March 2013 - April 2015
Mercer April 2010 - March 2013
Mercer May 2009 - August 2009
Mercer September 2008 - May 2009
The Economical Insurance Group January 2008 - May 2008
Sawaya Segalas June 2007 - August 2007
Skills
Actuarial Science, Defined Benefit, Pensions, Financial Modeling, Valuation, Employee Benefits, Pension Administration, Retirement, Pension Funds, Investments, Actuaries, Actuarial Consulting, Actuarial Exams, Microsoft Excel, Microsoft Office, Defined Contribution, Management, Executive Pay
Education
Concordia University 2006 — 2009
Bachelor, Actuarial Science
Brebeuf
Public Consulting Group January 2014 - Present
Atlantic Tractors & Equipment Ltd. February 2011 - July 2013
Enterprise Rent-A-Car August 2005 - September 2010
The Economical Insurance Group May 2004 - August 2004
M L Edwards Inc. September 2003 - December 2003
Skills
Forecasting, Financial Accounting, ERP, Financial Reporting, SAP, Financial Statements, Accounting, Budgets, Financial Analysis, Variance Analysis, Accounts Payable, Analysis, PeopleSoft, Internal Controls, Management, Finance, Cash Flow Forecasting, Microsoft Excel, Change Management, Financial Modeling, Microsoft Office, Communication, Performance Management, Cash Management
Education
Dalhousie University 2000 — 2005
Bachelor of Commerce, Finance
Certified Management Accountants of Canada 2008 — 2010
Certified Management Accountant
Sandvine October 2014 - Present
TD November 2013 - October 2014
BlackBerry May 2012 - September 2013
Ontario Ministry of Municipal Affairs March 2012 - April 2012
RBC October 2010 - February 2012
User Element June 2009 - October 2010
Blue Coat Systems May 2007 - June 2009
The Economical Insurance Group 2003 - 2007
SAP May 1997 - June 2002
SAP May 1996 - May 1997
Skills
HTML, Photoshop, Visio, Dreamweaver, Fireworks, JavaScript, CSS, User-centered Design, PHP, Paint Shop Pro, Morae, Camtasia, Axure, User Interface Design, Requirements Gathering, Business Analysis, Business Requirements, Information Architecture, User Experience, Usability Testing, User Interface, Interaction Design, Web Design, DHTML, Technical Writing, Prototyping, XHTML, Requirements Analysis, Heuristic Evaluation, User Research, WordPress, XML, Persona, User Scenarios, Balsamiq, BMC Remedy, BMC Developer Studio, Task Analysis, Field Studies, Contextual Inquiry, Usability Reviews, SAP, IT Service Management, Usability Engineering, User Experience Design, Usability, Mobile Devices, Accessibility, Card Sorting, Experience Design
Education
Athabasca University
In progress, Psychology
Humber College 1990 — 1994
Certificate, Computer Programming
Humber College 1982 — 1985
Diploma, Journalism
Perimeter Institute January 2013 - Present
The Economical Insurance Group November 2010 - January 2013
AGFA HEALTHCARE INC January 2010 - November 2010
Triton Electronik October 2006 - April 2009
Triton Electronik April 2005 - October 2006
Agricorp September 2004 - April 2005
Skills
Employee Relations, Performance Management, Talent Management, Coaching, Employee Engagement, Leadership Development, Change Leadership, Change Management, Talent Acquisition, Training, Succession Planning, Leadership, HRIS, Program Management, Onboarding, Strategy, Human Resources, Strategic Planning, Management, Organizational..., Interviews, Employment Law, Recruiting, HR Policies, Team Leadership, Employee Benefits, Technical Recruiting, Organizational Design, Payroll, Screening, System Administration, Process Improvement, Employee Training, Benefits Administration, Deferred Compensation, Project Management, Personnel Management, Workforce Planning, Labor Relations, HR Consulting, New Hire Orientations
Education
Conestoga College 2003 — 2004
Human Resources Management - Post Graduate
Conestoga College 2000 — 2003
Business Administration - Marketing
Intact Insurance Company June 2011 - Present
Intact Insurance Company of Canada 2011 - Present
The Economical Insurance Group February 2003 - November 2010
royalsunalliance 1975 - 1981
Skills
Insurance, Underwriting, Risk Management, Property & Casualty..., General Insurance, Professional Liability, Liability, Legal Liability, Commercial Insurance, Commercial Lines, Casualty, Brokers, Claim, Inland Marine, Employment Practices..., Umbrella Insurance, Property Damage, Surety Bonds, Reinsurance, Directors & Officers..., D&O, Claims Management, Liability Analysis, Excess, Property, Marine Insurance, Construction Insurance, Bonds, Captives, Risk Assessment, Surety, Financial Risk
Education
Algonquin College of Applied Arts and Technology 1979 — 1981
Management Studies Diploma
Plextec Inc 2007 - Present
Dezworx Technical Solutions 2006 - Present
Xylotek Solutions Inc. 2006 - 2006
Gore Mutual Insurance 1996 - 2006
The Economical Insurance Group 1991 - 1996
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Software Project..., Customer Service, Property & Casualty..., Process Improvement, SDLC, Team Leadership, IT Strategy, Insurance, Software Documentation, Computer Security, Network Security, Visio, Vendor Management, Integration, Risk Management, IT Service Management, IT Operations, PMO, Business Process, Business Intelligence, Business Requirements, Systems Analysis
Education
Cambrian College 1989 — 1993
Economical Insurance February 2015 - Present
Economical Insurance May 2013 - Present
The Economical Insurance Group November 2011 - May 2013
The Economical Insurance Group February 2011 - November 2011
The Economical Insurance Group September 2006 - February 2011
Economical Insurance January 2004 - September 2006
Economical Insurance June 2000 - December 2003
Economical Insurance July 1998 - May 2000
Skills
SDLC, Solution Architecture, Business Analysis, Agile Methodologies, Requirements Analysis, Java Enterprise Edition, Software Project..., Business Requirements, Requirements Gathering, Agile Project Management, ITIL, Project Delivery, User Acceptance Testing, SOA, Systems Analysis, PMO, Enterprise Architecture, IT Strategy, Java, Project Portfolio..., COBOL, Agile Methodolgy, Scrum, Knowledge Management, Document Management, TOGAF, Team Management
Education
Conestoga College 1995 — 1998
Computer Programming/Analysis
Aviva Canada Inc. January 2014 - Present
Aviva Canada Inc. February 2009 - January 2014
Aviva Canada Inc. October 2007 - February 2009
The Economical Insurance Group 1998 - 2007
Skills
Marketing Communications, Corporate Communications, Media Relations, Advertising, Brand Development, Internal Communications, Direct Marketing, Strategic Communications, Copywriting, Public Relations, Marketing Strategy, Speech Writing, Communications Strategy, Writing, Editing, Press Releases, Executive Communications, Web Content, Internal & External..., Communications Planning, SEO, Creative Direction, Team Management, Crisis Communications, Newsletters, Management, Corporate Branding, Project Management, Integrated Marketing, Email Marketing, Digital Marketing
Education
Conestoga College 1996 — 1998
Journalism
The University of Western Ontario - The Western Centre for Continuing Studies
Communications and Public Relations Professional Certificate
Rogers Communications September 2014 - Present
Verus Recruiting Consultants 2014 - January 2014
Economical Insurance Group March 2007 - October 2012
The Economical Insurance Group September 2002 - March 2007
The Economical Insurance Group September 1988 - September 1998
Skills
Selling, IT Sourcing, Technical Recruiting, Talent Management, Relationship Management, Conducting Interviews, Executive Search, Cold Calling, Strategic Sourcing, Cross-functional Team..., Vendor Management, ITIL, IT Service Management, Process Improvement, Business Analysis, Configuration Management, Analysis, SDLC, IT Operations, Requirements Gathering, IT Asset Management, Change Management, Requirements Analysis, Project Planning, Purchasing, Recruiting, Project Delivery, Team Leadership, Governance, Business Process, Project Management, Software Documentation, COBIT, Risk Management, Problem Management, Incident Management, SQL, Software Configuration..., Regression Testing, Test Planning, Process Mapping, Process Optimization, Process Management, Problem Analysis, Occupational Health, Social Networking, Sales, Procurement, Interviews
Education
University of Waterloo 2013 — 2014
Certificate, Logistics & Supply Chain Management
Loyalist College 2009 — 2009
Certificate, ITIL - Operational Support and Analysis
Inquestra Learning 2008 — 2009
Certificate, Business Systems Analyst
EXIN 2008 — 2008
Certificate, ITIL - Practitioner Release and Control
Loyalist College 2007 — 2007
Certificate, ITIL - Foundations V2 & V3
Conestoga College 2000 — 2003
Certificate, Purchasing Management Association Canada
Conestoga College 1990 — 1993
Law Enforcement & Investigation
Wilfrid Laurier University 1987 — 1989
Business Administration
St. Lawrence College 1978 — 1980
Data Processing Diploma
Agricorp August 2011 - Present
The Economical Insurance Group August 2008 - August 2011
The Economical Insurance Group 2007 - 2008
rbc 2000 - 2006
Skills
Windows 7, Lotus Notes, XP, Service Desk, Servers, Citrix, Technical Support, Security, Troubleshooting, Unix, ITIL, IT Service Management, VMware, Active Directory, Microsoft Exchange, Disaster Recovery, DHCP, Windows Server, DNS, Blackberry, IT Operations, IT Management, System Deployment, Incident Management, Cisco Technologies, Visio, Software Documentation, Oracle, Computer Hardware, Testing, VPN, System Administration, Software Installation, SharePoint, Hardware, Integration, Requirements Gathering, Vendor Management, Networking, Operating Systems, VMware ESX, Help Desk Support, Group Policy, Switches, Windows XP, ITIL v3 Foundations..., Systems Analysis, IIS, BMC Remedy, SCCM
Education
Douglas College 1995 — 1998
Aviva Canada March 2015 - Present
Aviva Canada March 2013 - Present
The Economical Insurance Group May 2008 - October 2012
The Economical Insurance Group November 2004 - May 2008
The Economical Insurance Group November 1997 - November 2004
Skills
Property & Casualty..., Underwriting, Claim, Business Analysis, Business Requirements, SDLC, Process Improvement, User Acceptance Testing, Brokers, Requirements Gathering, Requirements Analysis, Analysis, Vendor Management, Management, Business Process, Quality Center, Test Planning, Project Management, Strategic Planning, Coaching, Project Delivery, Leadership, Mainframe, System Testing, Business Process..., Change Management, Agile Methodologies, Testing, Team Leadership, Quality Assurance, Systems Analysis, Employee Engagement, Regression Testing
Education
Wilfrid Laurier University and University of Toronto 2011 — 2017
Enrolled in FCIP and CRM Program
Fanshawe College 1995 — 1997
DCVI
DCVI
Unifund Assurance April 2013 - Present
The Economical Insurance Group March 2007 - October 2012
The Economical Insurance Group January 2006 - March 2007
Skills
Insurance, Reinsurance, Underwriting, Property & Casualty..., Commercial Insurance, Risk Management, Business Requirements, SDLC, Business Analysis, General Insurance, Commercial Lines, Claim, Customer Service, User Acceptance Testing, Gap Analysis, Waterfall, Analysis, Business Process, Change Management, Requirements Analysis, Requirements Gathering, Employee Benefits, Software Documentation, Access, Liability, Systems Analysis, Umbrella Insurance, Portfolio Management, Professional Liability, Casualty, Inland Marine, Project Delivery, Mainframe, Test Planning, System Testing, Claims Management, Vendor Management, Process Improvement, Brokers, Legal Liability, Quality Center, Call Center, D&O, Business Process..., CICS, PMO, Visio, Call Centers, Casualty Insurance
Education
Athabasca University
Currently pursuing my FCIP
Insurance Institute
Completed my CIP
Fanshawe College
Buisness Insurance Diploma
The Economical Insurance Group January 2009 - Present
The Economical Insurance Group January 2008 - January 2009
Economical Insurance 2005 - 2007
Economical Insurance 2003 - 2003
Economical Insurance June 1998 - January 2002
Economical Insurance 2002 - 2002
Skills
Requirements Analysis, DB2, Requirements Gathering, WebSphere MQ, Websphere, CICS, ITIL, VSAM, JCL, Business Analysis, Business Requirements, COBOL, Oracle E-Business Suite, Oracle Developer 2000, Toad 9.0, RAD, Project Management, Oracle SQL Developer, Visual Basic, Access Database, SCLM, VISO, VmwareService Manager, Quest Tools, Disaster Recovery, Project Delivery, Performance Tuning, Agile Project Management, Agile Methodologies, SPUFI, Fileaid, Xpediter, Quality Center, SQL, TSO, Mainframe, Oracle, PL/SQL, Java Enterprise Edition, Defect Tracking, MS Project, Problem Management, SDLC, Integration, Software Project..., Software Documentation, Systems Analysis, XML
Education
University of Waterloo 2012 — 2012
Information Technology Project Management
University of Waterloo 2011 — 2011
Information Technology Project Management
Conestoga College 1996 — 1998
Computer Programmer Analyst, Computer Programming
The Economical Insurance Group Team Leader TraineePrincess Auto Limited2004 - 2006
Education
Fanshawe College 2001 — 2002
Culinary
Intact Insurance June 2008 - Present
Cunningham Lindsey July 2006 - July 2008
The Economical insurance Group October 2004 - July 2006
Education
Algonquin College of Applied Arts and Technology
Journalism
Carleton University
B.A., Law
Aviva Canada October 2011 - Present
AIG 2014 - 2015
AIG 2014 - 2015
The Economical Insurance Group October 2009 - October 2011
McGill University Health Centre January 2008 - October 2009
IMS Health April 2007 - December 2007
Skills
General Insurance, Reinsurance, Actuarial Science, SAS, Property & Casualty..., Insurance, Predictive Modeling, Optimization, Emblem, Pricing
Education
Concordia University 2006 — 2008
Master of Mathematics, Actuarial Science and Statistics
University of Waterloo 2002 — 2006
Bachelor of Mathematics, Double Honors Degree, Actuarial Science and Finance Statistics
The Co-operators October 2013 - February 2014
Symcor September 2012 - August 2013
TD Bank Group April 2012 - December 2012
Toronto Hydro September 2011 - February 2012
TD Bank December 2010 - June 2011
The Economical Insurance Group January 2009 - December 2010
Aviva Canada 2008 - 2008
Canadian Tire 2006 - 2006
Enbridge 2005 - 2005
Skills
Test Automation, Risk Based Testing, Cross-functional Team..., Business Process, SDLC, Test Management, QA Process Improvement, Release Management, Process Implementation, QA Team Building, Defect Management, Project Management, Project Planning, Agile Methodologies, Quality Assurance, PMO, Testing, Test Cases, Integration, Vendor Management, Defect Tracking, Performance Testing, User Acceptance Testing, ITIL, Data Warehousing, Risk Management, Test Planning, Test Strategy, Business Requirements, Requirements Gathering, Process Improvement, SOA, LoadRunner, Web Services, Requirements Analysis, Selenium, IT Service Management, Waterfall, Quality Center, Software Project..., PMP, Software Quality..., System Testing, Business Analysis, HP QTP, Management, Resource Management, Leadership, Consulting, Analysis
Education
APMG 2014 — 2014
ITIL Foundation Level Certification
PMI 2009 — 2010
PMP, Project Management
Expert Rating 2009 — 2009
CSSGB, Six Sigma Green Belt
Doctor Babasaheb Ambedkar Marathwada University 1993 — 1998
B. Engg, Electronics
Bharatiya Vidya Bhavan's Public School 1979 — 1990
Primary Education
Manulife Financial November 2009 - Present
APC Canada 2015 - 2015
APC Canada 2015 - 2015
The economical insurance group December 2005 - March 2009
Skills
Insurance, Business Analysis, Team Leadership
Education
Conestoga College 2002 — 2005
management studies
WIND Mobile April 2009 - Present
The Economical Insurance Group September 2007 - March 2009
IBM March 2004 - September 2007
Skills
Oracle Applications, RMAN, Data Guard, Oracle RAC, SQL Tuning, Data Migration, Oracle Administration, Oracle E-Business Suite, AIX, PL/SQL, Databases, Unix Shell Scripting
Education
Bharathidasan University
Bachelor of Engineering
The Economical Insurance Group January 2011 - December 2014
PHH Arval 2005 - 2011
GMAC Canada 2001 - 2005
Skills
Process Improvement, Account Management, Customer Satisfaction, Team Building, Customer Service, Team Leadership, Strategic Planning, New Business Development, Sales Management, Operations Management, Business Process..., Change Management, Project Management, Microsoft Excel, Leadership, Performance Management, Credit, Customer Retention
Education
Athabasca University 2006 — 2010
Bachelor of Management, Marketing
Sheridan College 1998 — 2001
Business Administration
Waterloo Regional Tourism Marketing Corp. March 2012 - Present
Shred-Tech Corp. March 2010 - February 2012
Puresource November 2007 - March 2010
The Economical Insurance Group August 2003 - October 2007
Education
Conestoga College
Business Administration - Marketing
OMIA October 2008 - Present
Insurance Institute of Canada 1998 - Present
Insurance Institute 2012 - December 2014
Technical & Training Consultant January 2001 - October 2008
The Economical Insurance Group 1998 - 2001
RG Dalton & Associates 1989 - 1998
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Claim, Brokers, Risk Management, Claims Management, Legal Liability, Casualty
Education
Brock University 2015 — 2018
Adult and Continuing Education and Teaching
Wilfrid Laurier University 2013 — 2014
Canadian Risk Management (CRM) designation
Insurance Institute of Canada 2012 — 2013
Instructor Certification Program, Educational/Instructional Technology
Langevin Learning Services 1998 — 1999
Certified Training Generalist, Instructional Design, Development & Delivery
Insurance Institute of Canada 1994 — 1997
Chartered Insurance Professional (CIP)
Insurance Brokers Association 1992 — 1994
Canadian Accredited Insurance Broker (CAIB) designation
Bluevale Collegiate, Waterloo ON 1983 — 1986
Diploma
Nova Scotia Power Inc. January 2015 - Present
Nova Scotia Power Inc. February 2014 - December 2014
Nova Scotia Power Inc. December 2011 - February 2014
Nova Scotia Power Inc. May 2010 - November 2011
The Economical Insurance Group September 2008 - August 2009
Skills
Teamwork, Variance Analysis, Team Leadership, Time Management, Financial Analysis, Forecasting, Microsoft Excel, Budgets, Financial Accounting, Account Reconciliation, IFRS, Internal Controls, Accounting, Financial Reporting
Education
CMA Nova Scotia
CMA, Accounting
Saint Mary's University
MBA, Masters in Business Administration
Dalhousie University
Commerce
Sun Life Financial January 2015 - Present
The Economical Insurance Group August 2009 - December 2014
Manulife Financial August 2007 - July 2009
CCAC of Waterloo Region April 2004 - July 2007
Skills
Java, Microsoft SQL Server, Agile Methodologies, Software Development, DB2, Spring, Java Enterprise Edition, Hibernate, JSP, Spring Framework, .NET, SDLC
Education
Universidade Estadual do Ceará 1989 — 1994
Bachalors, Computer Science
The Economical Insurance Group November 2009 - May 2013
Citi March 2006 - June 2009
Citi March 2005 - March 2006
Citi July 2003 - March 2005
Skills
DB2, JCL, Quality Center, User Acceptance Testing, iMacros, QTP, LoadRunner, Regression Testing, Performance Testing, Test Planning, Test Management, Agile Testing, Integration Testing, Testing, System Testing, Test Automation, Business Requirements, Software Quality..., Agile Methodologies, Functional Testing, Test Cases, SDLC, Requirements Gathering, Mainframe, RUP, SoapUI, SQL, Unix, Manual Testing, ClearCase, Waterfall, Quality Assurance, Defect Tracking, WinRunner, Scrum, System Integration..., Requirements Analysis, JIRA, ClearQuest, Selenium
Education
Fudan University 1999 — 2003
Bachelor, Computer Science
Retired July 2015 - Present
The Economical Insurance Group January 2010 - July 2015
Manulife Financial March 1995 - January 2010
Prudential Assurance 1982 - 1995
Mutual Life of Canada 1979 - 1982
Skills
SDLC, Business Requirements, PMO, Requirements Gathering, PMP, Project Delivery, Project Portfolio..., Visio, Testing, Business Analysis, Test Planning, Agile Project Management, User Acceptance Testing, Requirements Analysis, Waterfall, MS Project, Vendor Management, Systems Analysis, Software Project..., Agile Methodologies, Mainframe, Business Process
Education
Fanshawe College 1976 — 1979
Computer Science
School name:
The Economical Insurance Group September 2014 - Present
The Economical Insurance Group September 2012 - September 2014
The Co-operators November 2008 - September 2012
BDO Dunwoody LLP January 2003 - October 2008
Skills
Financial Reporting, Accounting, Financial Accounting, IFRS, Internal Controls, Financial Analysis, Auditing, Canadian GAAP, Financial Statements, Insurance
Education
Brock University 2001 — 2005
Bachelor of Accounting, Co-op Accounting
CarePartners January 2015 - Present
South West Community Care Access Centre November 2010 - January 2015
The Economical Insurance Group November 2008 - November 2010
Labatt Breweries of Canada 1994 - 2008
Skills
Process Improvement, Project Management, Change Management, IT Operations, Team Leadership, Business Analysis, ITIL, PMP, IT Strategy, IT Service Management, Software Documentation, Vendor Management, Business Process..., PMO, Project Planning, SQL, Troubleshooting, Management, Disaster Recovery, Project Portfolio...
Education
Fanshawe College 1990 — 1993
Business Systems Analyst, Information Technology
OTIP December 2013 - Present
The Economical Insurance Group September 2002 - December 2013
Manulife Financial November 1996 - July 2002
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, DB2, Business Process, Systems Analysis, Process Improvement, Software Documentation, Visio, Business Intelligence
Education
Bluevale Collegiate
Conestoga College
Wilfrid Laurier University
Diploma Business Administration
The Economical Insurance Group November 2002 - Present
Skills
Commercial Insurance, Process Improvement, Liability, Underwriting, Insurance, Commercial Lines, General Insurance, Leadership, Brokers, Reinsurance, Legal Liability, Customer Service, D&O, Professional Liability
Education
Conestoga College
The Economical Insurance Group January 2001 - Present
Skills
General Insurance, Insurance, Claim, Auto Appraisal
Education
Centennial College
class B lic, Auto Body Repair
acton high
The Economical Insurance Group 2011 - Present
Siemens Information Systems Ltd October 2004 - July 2007
IBM Global Services 2004 - 2004
Skills
Solution Architecture, Telecommunications, Core Java, Requirements Analysis, Java EE, ILOG JRules, Tomcat, Java Enterprise Edition, Hibernate, Spring, Unix, UML, SDLC, DB2, Weblogic, Agile Methodologies, Business Analysis
Education
Delhi University 2000 — 2004
B.I.T, Software Engineer/B.Tech
Delhi Public School, Vasant Kunj 1994 — 2000
High School, Computers
Newman, Oliver & McCarten Insurance Brokers Ltd. March 2010 - Present
The Economical Insurance Group 2006 - 2010
Federated Insurance 2002 - 2004
GAN 2000 - 2002
Skills
General Insurance, Property & Casualty..., Insurance, Commercial Insurance, Casualty, Legal Liability, Employment Practices..., Liability, Risk Management, Professional Liability, Life Insurance, Excess, Umbrella Insurance, Brokers, Commercial Lines, Retirement Planning, Underwriting, Insurance Brokerage, Claims Management, Casualty Insurance
Education
Brock University 1985 — 1990
BA, Hons, Economics
Oegema Nicholson & Associates February 2014 - Present
Tanner Insurance October 2010 - January 2014
Carleton Insurance Brokers August 2009 - October 2010
S.M. Hill Insurance Brokers May 2008 - 2009
The Economical Insurance Group 2003 - 2008
Skills
Insurance, General Insurance, Property & Casualty..., Professional Liability, Liability, Commercial Insurance, Underwriting, Brokers, Customer Service, Problem Solving, Casualty, Commercial Lines, Legal Liability, Umbrella Insurance, Employment Practices..., D&O, Casualty Insurance, Claim
Education
Algonquin College of Applied Arts and Technology 2000 — 2002
Graphic Tech Printing, Arts
St. Mark High School 1995 — 2000
The Economical Insurance Group October 2012 - Present
Clifton Kok LLP Legal Counsel February 2007 - October 2012
McCarter Grespan Beynon Weir LLP November 1996 - February 2007
Gowling Lafleur Henderson LLP January 1990 - November 1996
Skills
Bookkeeping, Corporate Law, Legal Documents, Legal Research, Outlook, Real Estate, Legal Writing, Estate Planning, Microsoft Office, Legal Assistance, Microsoft Excel, Mediation, Litigation, Civil Litigation, Insurance, Dispute Resolution, Commercial Litigation, Legal Advice
Education
Fanshawe College 1986 — 1988
Legal Office Administration
Qualcomm May 2015 - Present
PIMCO March 2013 - May 2015
The Economical Insurance Group January 2009 - January 2012
IBM China June 2004 - August 2008
China National Software & Service Co. Ltd April 1997 - June 2004
Skills
Oracle, Risk Management, Business Intelligence, Business Analysis, SDLC
Education
Beijing Institute of Technology 1994 — 1997
Master, Engineering
The Economical Insurance Group July 2015 - Present
The Economical Insurance Group June 2013 - June 2015
The Economical Insurance Group January 2010 - June 2013
The Economical Insurance Group October 2008 - January 2010
The Economical Insurance Group May 2005 - October 2008
The Economical Insurance Group May 2002 - May 2005
The Economical Insurance Group October 2000 - May 2002
Versent Corporation January 1999 - October 2000
Skills
Performance Management, Change Management, Talent Management, Leadership Development, Coaching, Workforce Planning, Succession Planning, E-Learning, Strategic Planning, Organizational Design, Employee Relations, Organizational..., Employee Engagement, HRIS, Training, Project Management, Business Analysis, Vendor Management
Education
The University of Western Ontario
BA in Kinesilogy
Conestoga College
Certificate in Human Resources Management
Conestoga College
Certificate in Adult Education
Aviva Canada September 2014 - Present
The Economical Insurance Group August 2012 - September 2014
The Wells Morgan Group December 2009 - March 2012
Allianz October 2005 - October 2009
IAG December 2004 - October 2005
CGU August 2002 - December 2004
CGU February 1999 - July 2002
GMAC Commercial Finance August 1998 - January 1999
National Australia Bank March 1994 - August 1998
Skills
Insurance, Portfolio Management, Underwriting, Business Planning, Business Development, Risk Management, Banking, Financial Services, Strategic Planning, Finance, Negotiation, Management, Marketing Strategy, Relationship Management, Analysis, Pricing, General Insurance, Sales, Marketing, Coaching, Credit, Process Improvement, Customer Satisfaction, CRM, Strategy, Business Process..., Customer Service, Team Management, Forecasting, Financial Analysis, Business Analysis
Education
Charles Sturt University 1993 — 1998
BBus, Banking and Finance
Riverina Institute of Technical and Further Education 1991 — 1992
Dip Acc, Accounting
The Economical Insurance Group October 2005 - Present
The Economical Insurance Group October 2000 - October 2005
The Economical Insurance Group November 1999 - October 2000
The Economical Insurance Group April 1999 - November 1999
Education
Fanshawe College
Business - Insurance
Insurance Institute of Canada
CIP & FCIP
Risk & Insurance Management Society
CRM
The University of Western Ontario
Bachelor of Arts (B.A.)
The Economical Insurance Group January 2012 - Present
Economical Insurance June 2005 - January 2012
Crabtree & Evelyn July 2002 - May 2003
Skills
Professional Liability, Claim, Claims Management, Strong organizational..., Commercial Insurance, Customer Service, Negotiation, Insurance, Legal Liability, General Insurance, Property & Casualty..., Sales Management, Casualty, Commercial Lines, Liability, Training, Property, Sales, Business Analysis, Personal Lines Auto, Underwriting, Process Improvement, New Business Development, Team Building, Management, Recruiting
Education
Insurance Institute of Canada 2003 — 2007
Chartered Insurance Professional, Insurance
Fanshawe College 2003 — 2005
The Business of Insurance
Unifund Claims October 2011 - Present
Mayflower Curling Club April 2011 - April 2012
Cunningham Lindsey January 2010 - October 2011
Mayflower Curling Club April 2010 - April 2011
Mayflower Curling Club September 2006 - April 2010
Intact Insurance April 2002 - January 2010
Aviva Canada September 1996 - April 2002
The Economical Insurance Group July 1991 - September 1996
Liberty Mutual Insurance February 1989 - July 1991
Skills
Liability, Claims Management, Claim, Casualty, Commercial Insurance, Insurance, Property & Casualty..., Accident, Legal Liability, Professional Liability, Claim Investigation, General Insurance, Underwriting, Subrogation, Property Claims, Property Damage, Brokers, Commercial Lines, Negotiation, Investigation, Litigation Management, Insurance Law, Casualty Insurance, Liability Analysis, Reinsurance, D&O
Education
Dalhousie University 1984 — 1988
B.A., English, History
The Economical Insurance Group October 2010 - Present
The Economical Insurance Group June 2008 - October 2010
TD Insurance October 2006 - June 2008
Intact Financial Corporation August 2004 - September 2006
Skills
Liability, Claim, Insurance, Property & Casualty..., Casualty, Claims Management, Professional Liability, Legal Liability, Subrogation, Accident, General Insurance, Commercial Insurance, Personal Injury, Litigation, Commercial Lines, Claims Handling, Claim Investigation
Education
Carleton University
Bachelor of Arts (B.A.), Criminology
The Economical Insurance Group January 2013 - Present
Skills
General Insurance, Property & Casualty..., Actuarial Science, Management
Education
Concordia University 2004 — 2007
The Economical Insurance Group October 2010 - Present
The Economical Insurance Group March 2009 - April 2011
The Co-operators 2007 - 2009
The Co-operators 2001 - 2007
Skills
Insurance, Negotiation, Customer Service, Problem Solving, Budgeting, Leadership, Liability, Budgets, Property Claims, New Business Development, Sales, Property Damage, Xactimate, Training, General Insurance, Claim, Vendor Management, Team Leadership, Brokers, Property & Casualty..., Commercial Lines, Reinsurance, Claims Management, Contract Negotiation, Sales Management, Underwriting, Account Management, Commercial Insurance, Umbrella Insurance, Strategic Planning, Water Damage, Customer Satisfaction, Professional Liability, Team Building, Adjustments, Property, Marketing, Construction, Subrogation, Casualty, Legal Liability, Risk Management
Education
Fanshawe College 1996 — 1998
Business Accounting Diploma, accounting
Insurance Institutte of Canada
CIP, Insurance
The Economical Insurance Group May 1990 - Present
The Economical Insurance Group August 1998 - September 2002
Skills
DB2, Insurance, CICS, JCL, COBOL, SQL Server, Java, Mainframe, ITIL, VSAM, XML, TSO, Fileaid, Xpediter, SPUFI, Solution Design, Requirements Analysis, J2EE, Agile, RAD, SDLC, Visual Basic, MVS, IBM Mainframe, ISPF, Application Development, SQL, ClearCase, JDBC, Software Development, JSP, Data Conversion
Education
Conestoga College 1987 — 1990
Computer Programming and Analysis
Intact Financial Corporation January 2011 - Present
Aviva Canada October 2002 - December 2010
Kingsway Financial Services Inc. March 2002 - October 2002
Gore Mutual Insurance August 2001 - March 2002
The Economical Insurance Group September 1995 - June 2001
G&B Allen Insurance Brokers Ltd. January 1990 - October 1994
The Co-operators January 1987 - December 1989
Skills
Strategic planning, Training & Development, Organizational..., Organizational..., Organizational Design, Legislative Analysis, File Management..., Financial Analysis, Data Analysis, Employee Engagement, Employee Development, Mediation, Negotiation, Mathematics, Claim file analysis, Creative Problem Solving, Life Insurance &..., Complex Claims..., Trend Analysis, Forecasting, Data Mining, Process Improvement, Six Sigma, Organizational Structure, Governance, No-Fault Accident..., Insurance Claims, Disability Insurance, Insurance Law, General Insurance, Commercial Insurance, Insurance Sales, Change Management, Sales Management, Supervisory Skills, Compliance Audits, Insurance, Claims, Benefits, Analysis, Accident, Claims Management, Property & Casualty..., Underwriting, Team Building, Mentoring, Problem Solving, Compliance, Casualty, Team Leadership
Education
ELearn On-Line Learning 2008 — 2010
Six Sigma Black Belt & Business Analyst
Conestoga College 1995 — 1997
CIP, Insurance
Fleming College 1992 — 1996
CHRM, Human Resources Management
University of Windsor 1981 — 1986
B.A., Psychology & Business Management
The Economical Insurance Group October 2006 - January 2011
The Economical Insurance Group October 1997 - October 2006
Skills
Customer Service
Education
Conestoga College
The Economical Insurance Group March 2012 - Present
The Economical Insurance Group October 2004 - March 2012
The Economical Insurance Group December 2000 - October 2004
Skills
SDLC, Requirements Analysis, Agile Methodologies, Software Documentation, Business Requirements, Project Management, Project Delivery, Scrum, Testing, Software Development, Problem Solving, Agile Project Management, Change Management, Software Project..., Project Planning, Analysis, JCL, TSO, COBOL, Requirements Gathering, Business Analysis, CICS, Problem Analysis, Solution Architecture, Insurance, Troubleshooting, ITIL, PMP, Process Improvement, Team Leadership, Collaborative Problem..., Leadership, Software Design, Coaching, Technical Leadership, IT Service Management, Integration, Team Building, Leading Development..., Recruiting, Performance Management, Training, Management, Disaster Recovery, Employee Relations, Project Implementation, CAPM, Mentoring
Education
Conestoga College 1997 — 2000
Computer Programmer Analyst
PMStar 2011 — 2011
Economical Insurance June 2015 - Present
The Economical Insurance Group August 2010 - June 2015
MARC 2007 - 2008
Canadian Medical Protective Association 2005 - 2006
Skills
Property, General Insurance, Liability, Commercial Insurance, Insurance, Professional Liability, Underwriting, Legal Liability, Risk Management, Brokers
Education
Global Risk Management Institute 2013 — 2014
Canadian Risk Management
Insurance Institute of Canada 2009 — 2011
CIP
Carleton University
B. Comm, Finance & MIS
The Economical Insurance Group September 2011 - Present
The Economical Insurance Group November 2008 - September 2011
Education
Fanshawe College 2002 — 2004
Law Clerk
The Economical Insurance Group
Skills
General Insurance, Commercial Insurance, Brokers, Commercial Lines, Liability, Underwriting, Legal Liability, Casualty, Insurance, Professional Liability, Reinsurance, Umbrella Insurance, Risk Management
Education
Insurance Institute of the Economics Department of St.-Petersburg University
FCIP, management
McMaster University
B.A. M.A., History
The Economical Insurance Group October 2007 - Present
AXA September 2003 - October 2007
Education
Fanshawe College 1999 — 2002
Office Administration Executive, Administration