The General ®
Industry: Insurance company
DescriptionThe General Automobile Insurance Services, Inc. is a licensed insurance agency that is a subsidiary of PGC Holdings Corp., that focuses on auto insurance. In 2012, the company was acquired by American Family Insurance; The General brand still remains as a separate brand. Customer service: 1 (866) 519-7422 Headquarters: Nashville, TN Founded: 1963 Key people: Randy Parker, CEO
The General ® List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The General ®. You can filter them based on skills, years of employment, job, education, department, and prior employment.
The General ® Salaries. You can even request information on how much does The General ® pay if you want to. Learn about salaries, pros and cons of working for The General ® directly from the past employees.
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The General ® Employees
The General ® December 2014 - Present
Nationwide Insurance 2013 - 2014
Macys 2011 - 2013
State Farm 2009 - 2011
Nationwide Insurance 2006 - 2009
Skills
Customer Satisfaction, Communication, Sales, Team-oriented, Teamwork, Insurance, Data Entry, Commercial Insurance, Customer Service, Time Management, Leadership, Employee Benefits
Education
Heidelberg College 1999 — 2003
Bachelor's degree, Political Science and Government
Elyria Catholic 1995 — 1999
The General ® February 2015 - Present
LeVan, Sprader, Patton & McCaskill, LLC September 2011 - February 2015
The Law Office of Ron Nevin December 2010 - September 2011
The Fleming Law Firm January 2008 - May 2008
Skills
Legal Research, Leadership, Legal Writing, Westlaw, Lexis, Criminal Law, Mediation, Litigation, Legal Assistance, Corporate Law, Civil Litigation, Public Speaking, Research, Intellectual Property, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Document Drafting, Litigation Support, Courts, Personal Injury, Document Review, Wills, Pleadings, Legal Documents, Bankruptcy, Torts, Paralegals, Motions, Personal Injury..., Trials
Education
Nashville School of Law 2009 — 2013
J.D., Law
Austin Peay State University 2006 — 2008
B.S., Political Science with an Emphasis in Legal Studies
The General ® February 2015 - Present
Germania Insurance October 2013 - February 2015
NCA Group July 2010 - September 2013
Insurance Network Services May 2008 - June 2010
Nationwide Insurance February 2006 - September 2007
Southern United Fire 2002 - 2004
Progressive Insurance October 1993 - February 1998
Skills
Claims, Negotiation, Problem Solving, Sales Management, Casualty, Insurance Claims, Property & Casualty..., Property Damage, Liability, General Insurance, Insurance, Commercial Lines, Adjusting, Commercial Insurance, Claims Management, Customer Service, Investigation, Customer Relations, Coverage, Mediation, Microsoft Office, Settlements, Excel, New Business Development, Coaching, PowerPoint, Mentoring, Team Building, Supervisory Skills, Xactimate, Claim, Adjustments, Claim Investigation, Property Claims, Casualty Insurance
Education
Auburn University at Montgomery 1990 — 1992
B.A., Speech-Language Pathology & Audiology
Anchor General Insurance Agency November 2013 - Present
Murphy Life Coaching 2011 - Present
The General ® March 2012 - November 2013
Farmers Insurance July 2010 - January 2012
Skills
Auto Liability, Claims Resolution, Commercial Insurance, Coverage, Evaluation, Insurance Claims, Investigation, Negotiation, Property & Casualty..., Training, Subrogation, Casualty, General Insurance, Customer Service, Liability Analysis, Claim, Liability, Legal Liability, Insurance, Management, Claims Management, Claim Investigation, Commercial Lines, Claims Handling, Claims Investigations, Property Damage, Casualty Claims, Adjusters, AIC, Casualty Insurance, Accident, Professional Liability
Education
The Institutes
Associate in Claims (AIC)
Arizona State University West 1999 — 2001
BA
Glendale Community College 1995 — 1998
Associate
The General ® July 2015 - Present
Freeport-McMoRan Inc. July 2012 - July 2015
US Army March 2010 - February 2012
GEICO August 2006 - March 2010
Skills
Talent Management, Employee Relations, Sourcing, Recruiting, Talent Acquisition, Workforce Planning, Onboarding, HRIS, Mining, Taleo, College Recruiting, Applicant Tracking..., Human Resources, Internet Recruiting, Interviews, Deferred Compensation, New Hire Orientations, FMLA, Job Fairs, PeopleSoft, Staffing Services, Training, Technical Recruiting, Employee Engagement, Performance Appraisal, Recruitment Advertising, Resume Writing, Hiring, Screening, Background Checks, Benefits Administration, HR Policies, Temporary Placement, Management, Microsoft Office, Employee Benefits, Customer Service, Leadership, Project Management
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General, 3.5
The General ® July 2014 - Present
The General ® March 2014 - July 2014
Alfa Insurance September 2012 - January 2014
Permanent General April 2010 - August 2012
State Farm Insurance January 2007 - December 2009
State Farm Insurance August 2005 - January 2007
Murfreesboro City Schools March 2003 - August 2005
Skills
•Proficient in..., •Knowledgeable..., •Understands the..., •Conflict resolution..., •Analysis and..., •Obtained Property and..., Claim, Casualty, Access, Insurance, Outlook, Liability, Accident, Risk Management, Customer Service, Property & Casualty..., Training, Leadership, Subrogation, Analysis, Management
Education
Middle Tennessee State University 2002 — 2005
Bachelors, Business Administration
The General ® January 2015 - Present
Kid to Kid April 2014 - February 2015
Sal's Pizza August 2010 - February 2015
Progressive Global Agency January 2014 - May 2014
Stones River Country Club March 2013 - December 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Time Management, Social Networking, Facebook, Data Entry, Outlook, Sales, Research, Leadership
Education
Middle Tennessee State University 2008 — 2014
Bachelor of Applied Science (BASc), Liberal Arts and Sciences/Liberal Studies
Middle Tennessee State University
Bachelor of Applied Science (B.A.Sc.), Liberal Arts and Sciences/Liberal Studies
The General ® June 2014 - Present
Hillsborough County Public Schools April 2012 - January 2014
Core Martial Arts April 2010 - March 2012
Direct General Insurance January 2006 - August 2010
Skills
Special Education, Teaching, Curriculum Design, Tutoring, Public Speaking, Applied Behavior..., Curriculum Development, Adult Education, PowerPoint, Microsoft Office, Research, Microsoft Word, Child Development, Educational Technology, Childcare
Education
Artistic Nails and Beauty Academy 2013 — 2015
Cosmetologist
Tiffin University 2010 — 2012
Associate's degree, Business Management
The General ® March 2015 - Present
American Heart Association American Stroke Association July 2014 - February 2015
Ballast Point Elementary August 2013 - July 2014
Costal Colors Tourist Shop May 2012 - August 2012
The University of Tampa November 2011 - December 2011
Skills
Microsoft Publisher, Customer Service, Facebook, Organized Multi-tasker, Teamwork, Microsoft Office, Customer Satisfaction, Emotional Intelligence, Cold Calling, Timely Execution, Team Management, Event Planning, Organizational Culture, Photoshop, Social Media, PowerPoint, Microsoft Word, Organization, Project Management, Time Management, Team Leadership, Microsoft Excel, SharePoint, Fundraising
Education
University of Tampa - John H. Sykes College of Business 2010 — 2014
Bachelor of Science (B.S.), International Business and Management
Universitat Autònoma de Barcelona 2012 — 2012
University College of the Cayman Islands 2010 — 2010
Cayman International School 2008 — 2010
The General ® November 2014 - Present
Restaurant Technologies, Inc. November 2012 - September 2014
Restaurant Technologies, Inc. February 2008 - November 2012
Live Nation Entertainment February 2005 - March 2007
Starwood Amphitheater August 2003 - February 2005
Skills
Leadership, Time Management, P&L, Management, Team Leadership, Inventory Management, Operating Budgets, Customer Service, Interviews, Key Performance..., Microsoft Office, Office Administration, Organization, Project Management, Quality Assurance, Strategic Planning
Education
MTSU 2001 — 2004
Bachelor's degree, Recording Industry
Eastern Kentucky University
The General ® June 2015 - Present
Senteri April 2015 - Present
Bankers Financial Corporation July 2014 - April 2015
Bonded Builders Warranty Group July 2013 - July 2014
Bankers Insurance Group June 2012 - July 2013
Kemper Specialty December 2008 - June 2012
AIG Agency Auto February 2007 - December 2008
First Presbyterian Church November 2001 - June 2006
The Hartford 1999 - 2001
Transport Insurance Group 1994 - 1999
Skills
Product Management, Pricing, Management, Property & Casualty..., Insurance, Corporate Social..., Volunteer Management, Leadership, Data Analysis, Budgets, Customer Service, Call Centers, Human Resources, Operations Management, Claims Management, Customer Satisfaction, Finance, Business Analysis, Strategic Planning, Process Improvement, Risk Management, Commercial Insurance, Training, Coaching, P&L Management, Analysis, Casualty, Competitive Analysis, Team Leadership, General Insurance, Cross-functional Team..., Team Building, Underwriting, Liability, Analytics, Vendor Management, Claim, Executive Management, Reinsurance, Project Management, Marketing, Sales, Negotiation, New Business Development, Marketing Strategy
Education
Knox Theological Seminary 2002 — 2007
M. Div., Religion
Austin College 1990 — 1994
BA, Political Science
Elite Group of Baton Rouge Healthcare Services January 2009 - Present
The General ® December 2004 - January 2009
Academy Sports + Outdoors January 2004 - December 2004
Skills
Wellness, Small Business, Entrepreneurship, Fitness, Nutrition, Holistic Health, Coaching, Wellness Coaching, Lifestyle, Personal Training, Healing, Wellbeing, Personal Development, Marketing Strategy, Social Media, Social Media Marketing, Fitness Training, Marketing, Public Speaking, Start-ups
Education
University of Phoenix 2005 — 2006
Southern University 1995 — 1998
The General ® August 2015 - Present
Permanent General March 2005 - Present
PDA Property Damage Appraisers 2000 - 2005
First Acceptance Corporation 1995 - 2000
Skills
Property & Casualty..., Property Claims, Claim, Property Damage, Claims Management
Education
Middle Tennessee State University 1983 — 1988
LAGUARDIA COMMUNITY COLLEGE OUTREACH WORKER INTERNHELP/PSI, Inc.June 2014 - August 2014
Organic Avenue December 2013 - March 2014
Tiffany & CO November 2010 - March 2011
Insurance Recruiting Specialist/Hereford Insurance January 2010 - April 2010
Instinet LLC September 2008 - October 2009
The General ® July 2006 - June 2008
Liberty Mutual Insurance April 2004 - March 2006
Skills
Data Entry
Education
Laguardia Community College 2014 — 2015
Associate's Degree, Human Services
LaGuardia Community College 2013 — 2013
COMMUNITY HEALTHWORKER PROGRAM CERTIFICATE, SOCIAL SERVICES
Young Adult Learning Academy
Diploma
The General ® December 2014 - Present
Alfa Specialty and Alfa Vision Insurance June 2012 - November 2014
The HDC LLC May 2008 - December 2008
Skills
Actuarial Science, Mathematics, Statistics, Finance, SAS, Minitab, Data Analysis, Microsoft Office, Insurance
Education
Auburn University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Actuarial Science, 3.5/4.0
GEICO January 2015 - Present
The General ® June 2014 - December 2014
DentaQuest January 2008 - June 2014
Reader's Digest May 2007 - December 2007
METRIXWARE August 2004 - February 2007
Alcatel October 2003 - June 2004
Education
Télécom SudParis 2002 — 2004
Masters, Computer and Communications Networks
Pondicherry University 1997 — 2001
Bachelors, Electronics and communications engineering
The General ® February 2015 - Present
Nommon Solutions and Technologies September 2013 - January 2015
MediaNet Software April 2012 - August 2013
S21sec February 2011 - April 2012
S21sec March 2009 - February 2011
Skills
Computer Science, Software Engineering, Software Development, Java, Linux, JavaScript, Python, C, Shell Scripting, D3.js, SQL, MySQL, PostgreSQL, Eclipse, Tomcat, Information Security, Spanish, English, Desarrollo de software
Education
Universidad Pontificia de Salamanca 2003 — 2009
B.S.E. in Computer Science Engineering + M.S.E. in Software Engineering, Computer Science Engineering
The General ® August 2015 - Present
Assurance America Corp December 2008 - September 2015
Progressive Insurance May 2003 - December 2008
Skills
Property & Casualty..., Property Damage, Strategic Planning, Subrogation, Microsoft Office, Liability, Legal Liability, Insurance, General Insurance, Claims Resolution, Claims Management, Claim, Casualty, Claims Handling
Education
The Citadel 1998 — 2002
Business Administration and Management, General
The General ® December 2014 - Present
Arizona Digestive Health, P.C. June 2014 - September 2014
PhysAssist Scribes, Inc January 2013 - July 2014
Face in the Mirror February 2013 - February 2014
Banner Health February 2013 - November 2013
Skills
Medical Terminology, Microsoft Excel, Medical Records, Volunteering, NREMT, Cpr Certified, EMT, Patient Support, Direct Patient Care, Medical Writing, Typing, Neuropsychology, Health, Editing, Social Networking, Microsoft Office, PowerPoint, Microsoft Word, Community Outreach, Wellness, Professional Writing, Research, Writing, Customer Service, Psychology, Social Media, Facebook, Public Speaking
Education
UCSB 2008 — 2012
Bachelor of Science (B.S.), Biopsychology, 3.72
Semester at Sea
The General ® July 2014 - Present
Starbucks July 2013 - May 2014
Metropolitan Community College- Longview Baseball Team August 2012 - May 2013
St. Joseph Mustangs Baseball Club May 2012 - July 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sports, Teamwork, Time Management, Sports Management, Event Management, Event Planning, Facebook, Social Media, Fundraising
Education
Missouri Western State University 2011 — 2013
Bachelor of Science, Recreation Sport Management, GPA 3.43
Metropolitan Community College 2009 — 2011
General Studies
The General ® August 2014 - Present
Covenant Dove, LLC January 2011 - July 2014
Accredo Health 2009 - 2011
ServiceMaster 2007 - 2009
WCI 2002 - 2007
Kraft Construction (now Manhattan Construction) 1998 - 2002
Marsh (formerly Sedgwick) 1987 - 1998
WR Grace 1986 - 1987
Rhea & Ivy, CPA's (now Dixon Hughes) 1983 - 1985
Skills
SOX, Internal Controls, Audit, Compliance, Auditing, Certified Fraud Examiner, Certified Internal..., Sarbanes-Oxley Act, Accounting, Enterprise Risk..., Process Improvement, Forecasting, Finance, Sarbanes-Oxley, Risk Assessment, Financial Analysis, Mergers, Strategic Planning
Education
Florida Gulf Coast University 2002 — 2004
MSAT, Accounting & Taxation
The University of Memphis 1978 — 1982
BBA, Accounting
The General ® May 2015 - Present
Scottsdale Accident and Injury September 2013 - January 2014
Rebound Gymnastics West July 2012 - April 2013
Troxell Communications June 2011 - July 2012
Commercial Properties, Inc. March 2010 - July 2011
Skills
Microsoft Office, Photoshop, HTML, SQL, PHP, Web Design, Graphic Design, Mac, PC, Customer Service, Cpr Certified, Heavy Phones, Microsoft Word, Invoicing, Marketing, Newsletters, Office Administration, Fundraising, Advertising, Receptionist Duties, Blogging, Social Networking, PowerPoint, Online Marketing, Social Media Marketing, Event Planning, Illustrator, Research, Filing, WordPress, QuickBooks, Creative Writing, Phlebotomy, Ultrasound Therapy
Education
Arizona State University 2007 — 2010
Bachelor of Arts (B.A.), Film and Media Studies
Estrella Mountain Community College 2004 — 2006
Associate of Arts (AA), General Studies
The General ® February 2015 - Present
The Hanover Insurance Group August 2013 - February 2015
The Hanover Insurance Group March 2012 - July 2013
The Hanover Insurance Group November 2010 - March 2012
The Hanover Insurance Group January 2008 - November 2010
Skills
Microsoft Excel, Business Objects, Hyperion Enterprise, Insurance, Financial Analysis, Financial Modeling, Competitive Intelligence, Strategic Analytics, Data Analysis, Homeowners, Personal Lines Auto, Property, Underwriting, Analysis, Project Management, Risk Management
Education
The University of Georgia 2004 — 2007
Finance, General
The General ® May 2015 - Present
The General® December 2012 - Present
Orkin Pest Control September 2003 - September 2012
US Xpress April 1999 - March 2003
Just For Feet May 1998 - March 1999
Just For Feet May 1996 - May 1998
Education
University of Alabama in Huntsville 1984 — 1991
B.S.B.A., Economics
The General ® September 2006 - Present
Dollar General Corporation October 2000 - August 2006
Skills
IBM iSeries, Troubleshooting, Insurance, Customer Service, Avaya, Microsoft Office, Team Building, Claim, Call Centers, Computer Hardware, Software Documentation, Citrix, Customer Satisfaction, Access, Networking, Management, Property, Training
Education
Middle Tennessee State University 1993 — 1999
BBA, Computer Information Systems
The General ® July 2015 - Present
PAPA JOHN'S PIZZA June 2009 - April 2015
Skills
Java, Python, HTML, Windows, Microsoft Word, PowerPoint, C++, C, JavaScript, CSS, Linux, Mac OS, Microsoft Excel, Numerical Analysis, PHP, SQL, MySQL, Microsoft SQL Server, Relational Databases, Parallel Processing, MPI, OpenMP, C#, ASP.NET, WebGL, Visual Studio, Vim, Software Engineering, Microsoft Office, Customer Service, Compilers, Object Oriented Design
Education
Middle Tennessee State University 2012 — 2015
Bachelor of Applied Science (BASc), Computer Science, 3.4
Nashville State Community College 2010 — 2012
Associate of Science (A.S.), Computer Science
The General ® Broker Services/Licensed AgentAnthem Blue Cross Blue ShieldAugust 2013 - September 2015
Permanent General September 2010 - June 2013
Permanent General 2009 - 2013
Skills
Customer Service, Property & Casualty..., Insurance, Customer Retention, Health Insurance, Employment Practices..., Excess, Medicare, Training, D&O, Microsoft Excel, General Insurance, Bilingual-English/Spanis..., Policy, Personal Lines Auto, Homeowners, Life Insurance, Team Building, Sales, Licensed Property &..., Liability, Casualty Insurance, Licensed Property, Healthcare, Heath, Employee Training, Job Coaching, Customer Support
Education
Southern New Hampshire University
Associate of Arts (A.A.)
TN Technology Center
The General ® July 2015 - Present
National General Insurance March 2012 - July 2015
Travelers April 2009 - March 2012
Travelers Insurance November 2007 - April 2009
National Interstate Insurance Company May 2006 - November 2007
Congressman Ted Strickland January 2006 - November 2006
Iron & String Life Enhancement October 2003 - June 2006
Mount Union College September 2005 - May 2006
Alliance Municipal Court - Judge Robert Lavery September 2005 - January 2006
YMCA Camp Fitch June 1998 - August 2004
Skills
Analysis, Personal Injury, Courts, Liability, Time Management, Research, Claim, Insurance, Litigation, Training, Mediation, Property, Claims Management, Commercial Insurance, Casualty, Liability Analysis, Legal Liability, Litigation Management, Property Damage, Underwriting, Commercial Lines, Customer Service, General Insurance, Management, Subrogation, Claim Investigation, Leadership, Casualty Insurance, Property & Casualty..., Claims Handling, Investigation, Microsoft Office, Team Building, Negotiation
Education
Mount Union College 2002 — 2006
Bachelor of Arts, Political Science and Sociology
Crestview High School 1999 — 2002
The General ® 2015 - Present
Devin McLaughlin October 2006 - Present
Son&Sons July 2014 - September 2014
Georgia State University August 2012 - May 2014
Envy Create November 2013 - December 2013
USLAT April 2013 - August 2013
ESPEROS December 2012 - May 2013
Mylar Designs September 2011 - June 2012
Institute of International Business (Robinson College of Business) February 2011 - December 2011
Partipig LLC November 2010 - December 2011
Skills
Sustainability, Research, Microsoft Office, Event Management, Teaching, Basic Photoshop, Basecamp, Start-ups, Entrepreneurship, Market Research, Public Relations, Management, Strategy, Business Development, Project Planning, Social Media, Leadership, Public Speaking, Fundraising, Customer Service
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2014
Master's Degree, International Business
Georgia State University 2007 — 2011
BBA, Managerial Sciences
The General ® November 2014 - Present
Waste Management October 2013 - Present
Lee Enterprises December 2012 - January 2013
Complete Nutrition January 2012 - December 2012
Menards 2009 - November 2011
Skills
Store Management, Merchandising, Retail, Loss Prevention, Inventory Control, Retail Sales, Inventory Management, Visual Merchandising, Cashiering, Customer Service, Customer Satisfaction, Time Management, Store Operations, Sales, Data Entry, Customer Experience, Profit, Leadership, Microsoft Excel, Microsoft Office, Hiring, Supervisory Skills, PowerPoint
Education
Rockford College 2005 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations
The Hartford August 2015 - Present
The Hartford June 2014 - Present
The General ® October 2013 - May 2014
AAA Northern California, Nevada & Utah Insurance Exchange April 2012 - September 2013
AAA Northern California, Nevada & Utah September 2010 - April 2012
Skills
Insurance, Claim, Claims Management, Policy, Property Claims, Auto Claims, Negotiation, Liability, Homeowners, Subrogation, Analysis, Property & Casualty..., General Insurance
Education
University of Phoenix-Colorado Campus 2004 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Park University 1999 — 2001
Associate's degree, Business Administration and Management, General
The General ® January 2014 - Present
Medical Consultants Network, Inc. August 2013 - December 2013
Mercury Insurance May 2013 - August 2013
GEICO September 2011 - April 2013
SterlingRisk May 2011 - August 2011
Skills
Management, Account Management, Sales Management, Claims Management, Claims Handling, Claims Investigations, Auto Claims, Fraud Detection, Property Claims, Customer Service, Strategic Planning, Marketing Strategy, Business Strategy, Business Analysis, Medical Terminology, PIP, Claims Resolution, Social Media, Media Planning, Journalism, Broadcast Journalism, Broadcast Television, Radio Broadcasting, Final Cut Pro, Customer Experience, Customer Insight, Media Relations, Media Production
Education
Long Island University, C.W. Post Campus 2006 — 2010
Bachelor of Fine Arts (BFA), Journalism
West Babylon High School
The General ® July 2014 - Present
Univerity of Arizona Athletics 2009 - 2013
Skills
Photography, Time Management, Sports, Social Media, Event Management, Microsoft Office, Event Planning, Customer Service, Sports Marketing, Public Speaking, Sports Management, Microsoft Excel, Public Relations, Coaching, PowerPoint
Education
University of Arizona 2009 — 2013
Bachelor's degree, Agribusiness Economics and Management
Dashers Insurance Services July 2007 - Present
The General ® June 2003 - July 2007
JPMorgan Chase February 2001 - June 2003
Education
National University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Accounting
The General ® August 2013 - Present
Centino Systems July 2013 - Present
Cisco Systems January 2012 - July 2013
Purdue University August 2011 - December 2011
Amazon May 2011 - August 2011
Purdue University January 2011 - May 2011
Amazon May 2010 - August 2010
Purdue University August 2009 - May 2010
Motorola Solutions May 2009 - August 2009
Purdue University August 2008 - May 2009
Skills
Python, Perl, Algorithms, C++, Linux, Programming, Computer Science, Java, C, C#, Software Engineering, Distributed Systems, Unix, Spring, Assembly Language, Ruby, SQL, Windows, Mac OS, JavaScript, PHP, CSS, Cyber-security, Cyber Defense, Cisco IOS, VMware, Xen, Xenu, Network Security, Security, Security Clearance, Computer Security, Information Security, Cryptography, Public Key Cryptography, HTML, Customer Service, Sales, Software Development, Software Documentation, Secure Coding, Secure Code Review, University Teaching, Technical Training, Technical Course..., Web Development, MVC, Identity Management, Web Applications
Education
Purdue University 2008 — 2014
PhD, Computer Science
University of Mississippi 2004 — 2008
B.S., Computer and Information Science
The General ® February 2015 - Present
Asurion August 2013 - February 2015
Asurion June 2011 - July 2013
Omnicell December 2010 - June 2011
Wipro Gallagher Solutions (formerly Gallagher Financial Systems) 2008 - December 2010
Gallagher Financial Systems January 2006 - June 2008
Gallagher Financial Systems May 2005 - January 2006
Local Government Corporation 2003 - 2005
Skills
SQL, VBScript, Visual Basic, Software Implementation, Testing, Databases, Requirements Analysis, XML, Test Automation, Quality Assurance, T-SQL, VB.NET, Regression Testing, JavaScript, Java, Business Analysis, Crystal Reports, HTML, Perl, Manual Testing, Quality Center, Software Quality..., Test Cases, QTP, TFS, Microsoft SQL Server, Test Planning, Software Development, Test Execution, SDLC, Agile Methodologies, HP QTP, Business Process..., HP Quality Center, Information Technology, Professional Mentoring, Strong Business Acumen, QA Automation
Education
Middle Tennessee State University 2003 — 2005
Masters of Science, Computer Information Systems and Accounting
Middle Tennessee State University 1998 — 2003
Bachelors of Business Administration, Computer Information Systems
The General ® May 2015 - Present
B&H Publishing Group, a Division of LifeWay Christian Resources June 2013 - October 2014
Church Resources Division, LifeWay August 2007 - June 2013
Sun Microsystems January 2006 - January 2007
Electronic Data Systems March 2005 - January 2006
State of Oregon, Department of Administrative Services April 2004 - March 2005
State of Oregon, Department of Human Services, Office of Information Services January 2002 - April 2004
Focus on the Family Institute 1994 - 2001
Skills
Business Analysis, Process Improvement, Project Management, Leadership, Integration, IT Strategy, Cross-functional Team..., Program Management, PMO, Management, Project Planning, Business Intelligence, PMP, Analysis, ERP, Software Product..., Budgets, Business Process..., Databases, Requirements Analysis, Training, Microsoft Excel, Strategy, Project Portfolio..., Vendor Management, SDLC, Microsoft Office, Resource Management, Visio, SharePoint, IT Management, Business Planning, Oracle, Microsoft Word, Information Technology, Business Process Mapping, Google Apps, Leading Meetings, Oracle E-Business Suite, Forecasting, Integrated Project..., Infrastructure, Technology, Risk Management, Disaster Recovery, Requirements Gathering, Business Objects, Managing Project Budgets, Business Strategy, Project Finance
Education
Colorado Christian University 1997 — 2003
BS, Organizational Management
EFT Source September 2011 - August 2014
Affiliated Computer Services April 2010 - August 2011
Direct General InsuranceGr February 2010 - April 2010
Practicum Strategies September 2002 - June 2009
The General ® January 2001 - May 2009
Ingram Book Company December 1996 - December 2000
The MEDSTAT Group/Inforum January 1995 - December 1996
Skills
Databases, Disaster Recovery, Microsoft SQL Server, Access, Programming, Windows Server, Troubleshooting, Visual Basic, Data Warehousing, T-SQL, C#, Software Design, Windows, ASP, Database Design
Education
Tennessee Technological University 1985 — 1990
B.S. Degree, Music Education
Shelbyville Central High School 1981 — 1985
Academic Diploma, math, science, computers, music
The General ® August 2014 - Present
Fully Engaged May 2013 - May 2014
HP - Enterprise Services (Retired) May 2013 - May 2013
Hewlett-Packard 2009 - April 2013
HP - Enterprise Services August 2008 - August 2009
HP Enterprise Services 1985 - 2009
EDS September 1985 - August 2008
EDS, an HP Company 2008 - 2008
HP 2008 - 2008
EDS (Electronic Data Systems Corp., an HP Company) 1985 - 2008
Skills
SDLC, Requirements Analysis, COBOL, DB2, JCL, Business Analysis, SQL, IT Service Management, Mainframe, Disaster Recovery, PL/SQL
Education
Brigham Young University 1983 — 1985
Bachelor of Science (BS), Operations Management and Systems Analysis
University of Maryland - Overseas Division 1978 — 1982
Associate of Arts (A.A.), Management
Bridgestone April 2015 - Present
The General ® April 2014 - April 2015
NASBA September 2013 - April 2014
Northrop Grumman Corporation January 2013 - August 2013
Security Risk Solutions, Inc April 2010 - December 2012
TASC, Inc. June 2004 - April 2010
Skills
CISSP, Information Security, Vulnerability Assessment, Computer Security, Security, Penetration Testing, Information Assurance, DIACAP, Firewalls, Intrusion Detection, Active Directory, C&A, Application Security, Disaster Recovery, Information Security..., Vulnerability Scanning, DoD, Security Audits, FISMA
Education
Colorado Technical University 2006 — 2008
MS, Computer Science
The General ® October 2014 - Present
Deposit Waiver Solutions, Inc. September 2012 - Present
GBI Consultants LLC May 2009 - October 2014
Unitrin Specialty May 2010 - September 2011
AIG December 2006 - May 2009
The Hartford Insurance Group February 2005 - December 2006
RLI May 2003 - February 2005
Royal & SunAlliance September 2000 - May 2003
Viking Insurance Company of Wisconsin 1998 - 2000
GRE Insurance Group 1994 - 1998
Skills
Product Development, Mergers, Change Management, Profit Improvement, Underwriting, Insurance, General Insurance, Umbrella, Property & Casualty..., Reinsurance, Strategic Planning, Compliance, Pricing, Process Improvement, New Business Development, Financial Analysis, Vendor Management, Sales Management, Customer Relations, Team Building, Product Management, Budgeting, Business Strategy, Negotiation, Performance Management, Team Leadership, Problem Solving, Mentoring, P&L Management, Operations Management, Business Intelligence, Customer Service, Umbrella Insurance, Professional Liability, Leadership, Casualty, Commercial Insurance, Commercial Lines, Liability, Mergers & Acquisitions, Marketing, Employee Benefits, Legal Liability, Product Marketing, Claim, Program Management, Inland Marine, Risk Management, Claims Management, Litigation Management
Education
University of Tampa - John H. Sykes College of Business 1988 — 1990
MBA
The College of Wooster 1980 — 1984
BA, Business Economics
The General ® December 2013 - Present
Golden Bridge Design, LLC December 2010 - Present
Alpha Beta Technologies May 2013 - November 2013
Northrop Grumman Corporation July 2012 - May 2013
Lockheed Martin Space Systems Company June 2009 - June 2011
IBM June 2007 - June 2008
Skills
Java, C++, PostgreSQL, Unix, Linux, SQL, MySQL, DB2, Database Administration, Perl, JavaScript, Java Enterprise Edition, HTML, XML, Eclipse
Education
Florida Institute of Technology 2009 — 2011
Master's of Science, Computer Information Systems
Tuskegee University 2003 — 2009
BS, Computer Science
The General ® May 2014 - Present
Farmers Insurance August 2009 - May 2014
21st Century Insurance October 2008 - August 2009
AIG Agency Auto February 2008 - October 2008
AIG Agency Auto January 2003 - February 2008
Superior Insurance Group 1998 - 2003
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA
University of West Georgia 1992 — 1997
BS, Mathematics
The General ® April 2015 - Present
The General Insurance February 2007 - April 2015
The General Insurance December 2005 - February 2007
Skills
SDLC, Quality Assurance, Project Management, SQL, IBM iSeries, Testing, Software Development, DB2, Microsoft SQL Server, Business Analysis, Software Documentation, Software Quality..., Access, MS Project, Process Improvement
Education
Middle Tennessee State University 1993 — 1996
Mass Communications, Recording Industry Business/Minor in Business Administration
University of Tennessee-Knoxville 1992 — 1993
Lincoln Memorial University 1991 — 1992
Progresssive June 2003 - Present
The General ® July 1998 - June 2001
National Interstate Insurance Company July 1995 - July 1998
Skills
Marketing, Business Development, General Insurance, Insurance, New Business Development, Strategic Planning, Sales Management, Sales, Strategy, Business Strategy, Product Management, Customer Service, Business Planning, Negotiation, Property & Casualty..., Account Management
Education
Case Western Reserve University 1982 — 1986
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Miami University
The General ® August 2014 - Present
Asurion July 2012 - May 2014
Asurion September 2009 - July 2012
Asurion August 2006 - September 2009
EY October 2003 - August 2006
PwC October 2002 - October 2003
Skills
Financial Reporting, US GAAP, GAAP, Accounting, Internal Controls, Auditing, Sarbanes-Oxley, CPA, General Ledger, Corporate FP&A, Corporate Finance, Financial Analysis, Hyperion Enterprise, Finance, SEC filings, Sarbanes-Oxley Act
Education
Brigham Young University
Master's degree, Professional Accountancy
Brigham Young University
Bachelor's degree, Accounting
The General ® May 2015 - Present
The General® October 2013 - May 2015
Infinity Insurance June 2010 - October 2013
21st Century Insurance May 2008 - June 2010
AIG February 2002 - November 2009
The Hartford Insurance Group February 1998 - February 2002
Skills
Product Management, Product Development, Property & Casualty..., Insurance, Underwriting, General Insurance, Liability, Commercial Insurance, Claim, Casualty, Claims Management, Reinsurance
Education
Illinois State University 1984 — 1988
Bachelor, Geography
CXT Software June 2015 - Present
The General ® June 2014 - June 2015
Ports America May 2012 - June 2014
IntelliQuick Delivery, Inc. September 2008 - December 2011
OnTrac February 2002 - August 2008
Skills
3PL, Freight, Transportation..., Logistics Management, Warehousing, LTL, Air Freight, Supply Chain, Shipping, Freight Forwarding, Customer Service, Warehouse Management, Process Improvement, Inventory Management, Team Building, Supply Chain Management, Truckload, Technical Support, Trucking, Reverse Logistics, Dispatching, Fleet Management, Customs Regulations, Container, Training, Customer Experience, Export, Customer Support, Ocean, Team Leadership, Customer Service...
Education
University of Nevada-Las Vegas 1993 — 1998
Bachelor's degree
The General ® April 2013 - Present
Permanent General October 2010 - April 2013
Direct General Insurance February 2008 - October 2010
GEICO June 2004 - December 2007
Skills
Insurance, Access, Claim, Casualty, Property & Casualty..., Process Improvement, Analytics, Underwriting
Education
Northwestern University 2013 — 2016
Master of Science (M.S.), Predictive Analytics
University of Kentucky 2001 — 2003
BA, Foreign Languages and International Economics
The General ® August 2014 - Present
Permanent General April 2011 - August 2014
The General ® January 2004 - April 2011
The General ® July 2002 - December 2003
The General ® June 2000 - June 2002
Dodds and Scott Insurance June 1997 - June 2000
Skills
Insurance, Strategic Planning, Property & Casualty..., General Insurance, Vendor Management, Underwriting, Process Improvement, Claim, Casualty, Commercial Insurance, Pricing, SDLC, Risk Management, Claims Management, Analysis, Business Analysis, Liability, Call Centers, Casualty Insurance
Education
Middle Tennessee State University 1995 — 2000
BBA, Finance and Insurance
The General ® September 2015 - Present
National General Insurance February 2012 - September 2015
Grange Insurance May 1998 - February 2012
Skills
General Insurance, Casualty, Claim, Property & Casualty..., Liability, Insurance, Claims Management, Training, Property Damage, Subrogation, Commercial Insurance, Claim Investigation, Underwriting, Casualty Insurance
Education
David N. Myers University
MBA, Business
The General ® May 2014 - April 2015
Safeco Insurance 2007 - 2014
State of Tennessee September 2003 - December 2006
Skills
Property & Casualty..., Insurance, Claims Management, Liability, Casualty, Claim, Disability Insurance, Legal Liability, Professional Liability, Casualty Insurance, Subrogation, Litigation Management, Workers Compensation
Education
Florida State University - College of Business 1995 — 2000
Business, Music
The General ® November 2014 - Present
Skills
Account Management, New Business Development, Customer Relations, Strategic Planning, Product Development, Marketing Strategy, B2B, Customer Service, Problem Solving, Microsoft Office, Packaging, PowerPoint, Excel, Business Analysis, Word, Manufacturing, Process Improvement, Product Marketing, Quality Assurance, MS Project, Project Management, Corrugated, Software Quality..., Merchandising, Microsoft Word
Education
Middle Tennessee State University 1992 — 1997
Bachelor of Science (B.S.)
The General ® April 2015 - Present
The General ® December 2005 - April 2015
The General ® April 1999 - December 2005
First Mental Health 1998 - April 1999
Skills
Data Warehousing, DB2, Business Analysis, SQL, IBM iSeries, Microsoft SQL Server, SDLC, Business Intelligence, Insurance, Disaster Recovery, Visio, Access, Databases, ETL, Software Documentation
Education
Trevecca Nazarene University 1991 — 1996
BS, Computer Information Systems
Havighurst Insurance, Allstate October 2010 - March 2015
The General ® December 2000 - October 2014
Dr Brian Lauzon DVM May 2005 - January 2012
Bug E. Bug Pest Control March 2005 - May 2009
Skills
Horses, Microsoft Excel, Farms, Equestrian, Ranch, Microsoft Office, Photoshop, Marketing, Administrative..., Social Media Marketing, Office Management, Property & Casualty..., Life Insurance
Education
Northampton Community College 1996 — 1998
General Studies
Northampton Community College 1995 — 1996
The General ® March 2015 - Present
Park Springs Communities June 2008 - March 2015
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Access, Actuarial Science, Customer Service, Teamwork, Financial Analysis, Statistics, Outlook, Time Management, Event Planning, P/1, FM/2
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
Bachelor of Business Administration (BBA), Actuarial Science
The General ® February 2015 - Present
Infinity Insurance August 2010 - October 2014
Infinity Insurance April 2004 - August 2010
Concentra February 2002 - December 2003
Sprint October 2001 - February 2002
Enterprise Rent-A-Car August 1998 - June 2001
Delaware Valley Energy May 1997 - August 1998
Skills
Insurance, Liability, Commercial Lines, Training, Sales Presentations, Underwriting, Casualty, Sales, Customer Retention, Account Management, New Business Development, Selling, Negotiation, Call Centers, Property & Casualty..., Property, Commercial Insurance, Claim, Microsoft Excel, General Insurance, Business Development, Customer Service, Team Building, Territory Management, Territory Growth, Appraisals, Time Management, Casualty Insurance
Education
William Paterson University of New Jersey 1994 — 1997
Bachelor of Science (BS), Business Administration and Management, General
Pennsylvania State University-Penn State Berks 1992 — 1994
Bachelor of Science (B.S.), Business Administration and Management, General
Wilson High School 1989 — 1992
The General ® April 2015 - Present
Direct General Insurance May 2011 - Present
Infinity Insurance July 2007 - May 2011
Summit Consulting October 2006 - June 2007
GEICO July 1999 - October 2005
Skills
Claim, Claims Management, Workers Compensation, Liability, Subrogation, General Insurance, Casualty, Property & Casualty..., Litigation Management, Legal Liability, Property Damage, Casualty Insurance, Professional Liability
Education
Keiser College
Associate's Degree, Business Administration and Management, General
State Farm April 2015 - Present
The General ® January 2015 - April 2015
Progressive Insurance September 2013 - January 2015
Progressive Insurance March 2013 - January 2015
Skills
Claim, Liability Analysis, Insurance, Property & Casualty..., Liability, Claims Management, Casualty Insurance, General Insurance, Commercial Insurance, Legal Liability
Education
University of Phoenix 2009 — 2010
Business Administration and Management, General
The General ® November 2012 - Present
Catherines Stores Corporation January 2010 - November 2010
Michaels Stores, Inc. January 2008 - November 2009
Catherines Stores Corporation January 2002 - August 2007
Educational Placement Service May 1999 - March 2000
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Leadership, Project Management, Microsoft Word, Marketing, Insurance
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, MBA
Memphis College of Art 1996 — 2000
Bachelor of Fine Arts (BFA), Computer Arts, Bachelors
Davidson Academy 1989 — 1992
High School, HighSchool
Jones International University
Master of Business Administration (M.B.A.), Finance, General, MBA
The General ® November 2004 - Present
Foot Locker February 1988 - November 1999
Skills
Training, Employee Training, Sales, Insurance, Customer Service
Education
Middle Tennessee State University 1987 — 1989
Bachelor of Applied Science (BASc), Social Studies Teacher Education
Volunteer State Community College 1985 — 1987
Associate of Science (AS), Secondary Education and Teaching