Experience
Best Buy Co., Inc.   November 2010 - Present
Best Buy Co., Inc.   May 1999 - November 2010
Best Buy Co., Inc.   August 2007 - February 2010
Best Buy Co., Inc.   July 2004 - April 2006
Best Buy Co., Inc.   August 2002 - July 2004
Best Buy Co., Inc.   May 1997 - May 1999
Best Buy Co., Inc.   January 1996 - May 1997
Best Buy Co., Inc.   October 1994 - January 1996
The Good Guys!  January 1994 - October 1994
The Good Guys!  October 1990 - January 1994

Skills
Sales Operations, Customer Satisfaction, Leadership, Team-oriented, Strategic Leadership, Driving Results, Multi-Unit Management, People-oriented, Income Statement, Strategic Planning, Retail, Loss Prevention, Merchandising, Training, Team Building, Cross-functional Team..., New Store Openings, Store Operations, Inventory Management, Leadership Development, District Management, Associate Development, Culture Change, Goal Oriented, Multi-channel Retail, Visual Merchandising, Hiring, Inventory Control, P, P&L

Education
USC Rossier School of Education   2015 — 2018
Doctor of Education (Ed.D.), Organizational Change and Leadership

Biola University   2007 — 2009
Master of Arts, Organizational Leadership

Biola University   2005 — 2006
Bachelors of Science, Organizational Leadership

Experience
CallSocket  March 2014 - Present
Xerox (BC Forward)   July 2013 - March 2014
Aerotek  November 2012 - January 2013
Staffmark (UPS)   April 2012 - August 2012
SmartTalent  April 2008 - 2012
Sprint Together with Nextel  February 2005 - October 2006
Metro PCS  May 2004 - October 2004
CSAA (AAA)   August 2001 - October 2002
Providian Financial  January 2000 - June 2000
The Good Guys   June 1997 - June 1999

Skills
Call Center, Outlook, Customer Satisfaction, Pallet Jack, Familiar with microsoft..., Ability to multi-task..., Detail Oriented, Data Entry, Merchandising, Sales, Knowledge of Netscape, Internet Explorer, Intranet emails, Voicemail Support

Education
Everest College-Renton   2011 — 2011
Diploma, Medical Assistant, B

EL Cerrito High School   1990 — 1994
Diploma, General Studies

Experience
Apple Inc.  July 2007 - Present
Staples, Inc.   December 2005 - October 2007
The Good Guys   November 2003 - November 2005

Skills
Business Development, Client Aquisition, Account Management, Business Analysis, Business Planning, Time Management, B2B, Teamwork, Sales Operations, Driving Results, Sales Process, Problem Solving, Communication, Organization Skills, Customer Service, Team Leadership, Leadership Management, Sales Management, Operations Management, Budgeting, Marketing, Direct Sales, Training, Customer Experience, New Hire Orientations, Job Scheduling, Merchandising, Visual Merchandising, Inventory Management, Intelligence, Product Marketing, Publications, Consumer Electronics, Mobile Devices, Promotions, Graphic Presentations, Mac, Safety Management..., Retail, Apple Certified, iPhone, iPhone Support, iLife, OS X, Retail Sales, Mac OS, iPod, Apple Aperture, iOS, Mac OS X Server

Education
Academy of Art University, San Francisco
Computer Science

Baruch College, City University of New York (CUNY)
Business Management

Skyline College
Web Page, Digital/Multimedia and Information Resources Design

Experience
Bosch Home Appliances  October 2014 - Present
Paul's TV  December 2006 - November 2013
The Good Guys   June 1990 - December 2005

Skills
Strategic Planning, Marketing, Entrepreneurship, P&L Management, Negotiation, Budgets, Merchandise Planning, Public Speaking, Teaching, Research, Outlook, Inventory Management &..., Brand Development, Strategic Sales Plans, Creative Marketing, Vendor Relationships, Account Management, Retail, Management, Product Marketing, Sales, Sales Management, Sales Operations, Strategy, Marketing Strategy

Education
California State University-Northridge
General Studies

Experience
New York Life Insurance Company  September 2012 - Present
New York Life Insurance Company  February 2009 - October 2012
New York Life  October 1999 - January 2009
New York Life Insurance Company  February 1996 - September 1999
New York Life Insurance Company  February 1994 - January 1996
The Good Guys   January 1990 - December 1993

Skills
Retirement Planning, Insurance, Retirement, Estate Planning, Financial Services, Life Insurance, Agent Coaching, Agent Development, Agent Retention, Business Development, Charitable Giving, Executive Management, Leadership Development, Management, Marketing, Marketing Management, Mentoring, Operations Management, Organizational..., Social Media Marketing, Strategic Planning, Strategy, Talent Acquisition, Talent Management, Training & Development

Education
The American College   2006 — 2007
Master's degree, Business Administration and Management, General

California State University-Fresno   1989 — 2004
Bachelor of Science (BS), Marketing

Experience
AVS Communications, Inc.   February 2012 - Present
All Weather Supply   January 2007 - January 2010
the good guys   November 1996 - June 2003

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Windows, Information Technology, Network Administration, Network Architecture, Wireless Networking, Mobile Device E-Mail, Low Voltage, Telecommunications, CCTV, IP Cameras, Television, Home Theater, Multi-Zone Audio, Power Tools, Hand Tools, Building Materials, Construction

Education
Merced College   2008 — 2009
P.O.S.T. Certification, Law Enforcement

De Anza College   1997 — 2000
Marine Biology and Biological Oceanography

Experience
Pre-Paid Legal Services, Inc.   April 2002 - Present
Innovative Guitar Products,L.L.C.   February 1999 - Present
Wild Dutch's Guitar Hospital   October 1994 - Present
Guitar Center  January 1996 - June 1996
The Good Guys   June 1994 - August 1995
The H. M. S. Rose Foundation   March 1993 - October 1993
United States Army Reserve  February 1985 - August 1987
City of Independence, Ohio, USA   May 1982 - August 1982
Cleveland Press Newspaper   1975 - 1980

Skills
Business Services, Band, Producers, Music, Marketing, Entertainment, Recording, Sound, Social Media, Customer Service, Small Business, Songwriting, Training, Social Networking, Singing, Bass, Concerts, Guitarist, Guitar, Public Speaking, POP, Social Media Marketing, Film, Music Industry, Music Production, Musicians, Rock, Sales, Record Labels, Event Management, Musical Theatre, Video, Music Publishing, A&R, Festivals, Music Theory, Keyboards, Publicity, Drums, Studio Recording, Talent Booking, Voice Over, Music Management, Percussion, Music Education, Music Licensing, Acoustic Guitar, Insurance, Vocalist, Guitar Playing

Education
Cuyahoga Community College   2007 — 2008
None, Weight Training, Golf

Musician's Institute   1994 — 1995
Certificate, Performance, Theory, Guitar, Ear Training, Reading, Business

Cleveland State University   1987 — 1993
Bachelor of Arts, Liberal Arts Degree, with numerous specific areas of study

Ohio University   1985 — 1987
None, Journalism, Military Science, Certified Red Cross Canoeist, Open Water S.C.U.B.A. Certification.

Saint Ignatius High School   1982 — 1985
High School, College Preparatory

The American School of Milan   1981 — 1982
NONE, College Prepatory

Old Trail School   1973 — 1981
Junior High School, High School Prepatory

South Suburban Montessori School   1970 — 1973
None, Open Classroom, General Life Skills

Experience
Global Capacity  February 2015 - Present
TelePacific Communications  October 2014 - February 2015
MegaPath  October 2013 - October 2014
MegaPath  January 2012 - October 2013
George P Johnson  2011 - 2011
Verizon Wireless  February 2008 - August 2010
Bank of America  June 2006 - June 2007
Apple  March 2005 - January 2006
The Good Guys   2000 - 2004

Skills
Customer Service, Cold Calling, Customer Retention, Account Management, Direct Sales, Sales, PowerPoint, Customer Satisfaction, Microsoft Word, B2B, Networking, Telecommunications, Customer Experience, Managed Services, Customer Support, Business Development, Team Leadership, Wireless, SaaS, CRM, New Business Development, Outlook, Technical Support, Cloud Computing, Negotiation, Telemarketing, Forecasting, Troubleshooting, Microsoft Office, Network Administration, Network Security, Network Design, Wireless Networking, Salesforce.com, Managed Security..., VoIP, MPLS Networking, Dedicated Internet, Hosted Services, Information Technology, Internet, Social Media, Social Networking, Sales Process, Unified Communications, Telephony, MPLS, Call Centers, Solution Selling, Selling

Education
Northwestern Technical College   2002 — 2003
Computer Technologies, IT

City College of San Francisco   1996 — 2000

Lowell High School   1992 — 1996

Saint Emydius Catholic School

Experience
Follett School & Library Group  2004 - 2012
The Good Guys   1988 - 1999

Skills
Sales&Marketing, Relationship Enhancement, Sales Operations, CRM, Retail

Education
Boise State University   2002 — 2003
Master of Science (MS), Instructional Technology

Boise State University   2000 — 2002
Bachelor's degree, Communication, General

Experience
Burlington Coat Factory  2013 - Present
Sears  June 2007 - June 2013
Sprint PCS  June 2005 - June 2007
The Good Guys   November 2000 - June 2005
Best Buy  1999 - 2001

Skills
Merchandising, Inventory Control, Profit, Store Management, Sales Management, Loss Prevention, Visual Merchandising, Retail, Income Statement, Inventory Management, Big Box, Shrinkage, Leadership, Employee Training, Sales

Education
De Anza College

Pioneer High School Evergreen Valley College

Experience
Imagine Nation Books  September 2014 - Present
Logitech  December 2011 - March 2014
Logitech  July 2008 - December 2011
Huppins   October 2004 - April 2008
Amazon  2000 - 2004
Iomega  February 1999 - May 2000
Best Buy  October 1995 - October 1998
The Good Guys   1990 - 1995

Skills
Product Management, Merchandising, People Development, Relationship Marketing, Digital Marketing, Sales, Negotiation, E-commerce, SEO, Web Analytics, Full P&L Responsibility, Fulfillment Management, Business Intelligence, Customer Acquisition, Customer Engagement, Net Promoter Score, Supplier Negotiation, Digital Strategy, Global Strategy..., Corporate Branding, Affiliate Marketing, SEM, Long-term Customer..., Legal, Translation, Social Media Marketing, Custom CMS Development, Cross-functional Team..., Strategic Leadership, Sales Management, International Tax, Channel Strategy, Call Center, Reverse Logistics, Sales Growth, Increased Profitability, P&L Management, Product Marketing, Consumer Electronics, Forecasting, Multi-channel Marketing, Competitive Analysis, Strategy, Management, Marketing Strategy, Retail, Strategic Partnerships, Marketing, Call Centers, CRM

Education
California State University-Sacramento   1984 — 1987
B.A.

Experience
The FRS Company  February 2013 - Present
Picaboo  October 2012 - January 2013
Provident Credit Union  April 2012 - August 2012
Obopay  April 2009 - September 2011
Monster Inc.  January 2006 - December 2008
The Good Guys   November 2001 - October 2005
The Good Guys   January 1999 - January 2001
The Good Guys   January 1995 - January 1999

Skills
Account Management, Training, Customer Service, Recruiting, Team Leadership, Marketing, Sales, Customer Retention, Sales Management, Merchandising, Customer Satisfaction, Call Centers, Customer Experience, Retail, Coaching, Management, Team Building

Education
Chabot College   1980 — 1984
Associates Arts, Mass Communcation

Chabot College   1980 — 1984
Associate Arts, Mass Communications

Experience
Lexus of Serramonte  June 1998 - Present
Boardwalk Auto Center  June 2012 - October 2012
Oakland Auto Group   September 2011 - June 2012
SF Hyundai/Cammisa Hyundai   May 2011 - September 2011
Royal Motor Sales  August 2006 - May 2011
Grace Honda   May 2005 - August 2006
BMW of San Francisco  December 1997 - June 1998
Saturn of San Francisco   May 1996 - December 1997
Mobilworks   May 1995 - April 1996
The Good Guys   October 1990 - May 1995

Skills
Managerial Finance, Financial Audits, F&I, Forecasting, Reynolds & Reynolds, Variance Analysis, Dealer Track, Financial Analysis, Cash Flow, Management Accounting, Cost Accounting, Financial Modeling, Accounting, Internal Controls, Financial Accounting, Strategic Financial..., ADP CRM, Route One, Dealertrack, Reynolds, Automobile, Dealers, Profit, Sales, Customer Retention, Sales Process

Education
San Francisco State University   1985 — 1992

Academy of Art University   1984 — 1984
Photography

Experience
DKS DoorKing   April 2006 - Present
Miller Edge   December 2000 - April 2006
Zellerbach, A Mead Co   June 1997 - October 1998
Circuit City  March 1995 - June 1997
The Good Guys   1989 - 1995
KBHK TV44   1989 - 1990

Skills
Inventory Control, Problem Solving, Access Control, Cold Calling, Manufacturing, Building Relationships, Perimeter Security, Trade Shows, Training, Troubleshooting, Business Development, Sales Management, Creative Writing, Video Production, Voice Over, Marketing, Team Building, Customer Service, New Business Development, Sales, Sales Presentations, Territory Management, Electronics, Security, Selling Skills, Customer Satisfaction, Inventory Management, Outside Sales, Strategic Planning, Management, Sales Operations, Sales Force Development, Purchasing, Negotiation, Account Management, CCTV, Solution Selling, Pricing, Competitive Analysis, Direct Sales, Contract Negotiation, Video over IP, DVR, Sales Process, Biometrics, P&L Management, Alarm Systems, Operations Management, Key Account Management, Gate Automation

Education
San Francisco State University   1988 — 1991
BA, Broadcast Arts

College of San Mateo   1986 — 1989
broadcast arts

Experience
TEKsystems  July 2015 - Present
Sabbatical  September 2014 - June 2015
Xerox Services  April 2011 - 2014
Affiliated Computer Services  July 2009 - April 2011
ACS Healthcare Solutions  2005 - July 2009
Superior Consultant Holdings Corp  May 2004 - January 2005
Southwest Washington Medical Center  June 2001 - May 2004
Hall Kinion  January 2000 - June 2001
Washington State University  October 1998 - December 1999
The Good Guys   1995 - 1998

Skills
Healthcare Information..., IT Service Management, Cross-functional Team..., Vendor Management, HL7, Integration, Process Improvement, Disaster Recovery, Software Implementation, Systems Analysis, IT Strategy, System Administration, Software Documentation, Troubleshooting, Information Technology, Healthcare, Outsourcing, ITIL, Operations Management, Analysis, Customer Service, Project Management, Windows Server, SharePoint, Visio, Data Center, Program Management, Business Process..., Systems Engineering, Problem Solving, HIPAA, Business Process, Technical Writing, Personal Development, Vendors, IT Management, IT Operations, Business Analysis, Requirements Analysis, System Deployment, Employee Training, Customer Satisfaction, SDLC, Enterprise Architecture, Vendor Relations, Food Photography, Workflow Analysis, Personnel Development, Training & Development

Education
Portland State University - Graduate School of Business   2006 — 2008
MBA, Business Administration

Washington State University   1998 — 1999
BA, Humanities

California State Polytechnic University-Pomona

Experience
Starbucks  March 2012 - Present
Alliance of CEOs   March 2010 - August 2012
Dynamic Consulting Group   December 2009 - March 2012
Target Corporation  April 2004 - September 2009
The Good Guys   2002 - 2004
ClarkSandler Group   December 1999 - September 2002
RHR International  July 1997 - December 1999
Martin-McAllister   1995 - 1996

Skills
Executive Coaching, Change Management, Team Building, Performance Management, Strategic Planning, Talent Management, Management Consulting, Employee Engagement, Recruiting, Employee Relations, Leadership, Retail, Management, Strategy, Team Leadership, Profit, Human Resources, Business Development, Store Management, Merchandising, Hiring, Customer Service, Income Statement, Customer Satisfaction, Loss Prevention, Inventory Management, Sales Management, Leadership Development, Succession Planning, Coaching, Sales, P&L Management, Organizational..., Consulting, Onboarding, Inventory Control, Interviews, Driving Results, Forecasting, Store Operations, Retail Sales

Education
Arizona State University   1990 — 1995
Ph.D., Counseling Psychology (emphasis in Career and Organizational Development)

The University of Georgia   1986 — 1990
M.S, Industrial Organizational Psychology

Case Western Reserve University   1983 — 1986
B.A., Psychology

Saint Thomas Academy   1978 — 1982

University of St. Thomas

Experience
The Sewing Palace   2012 - Present
Heritage Propane  September 2007 - November 2012
Heritage Propane  September 2007 - August 2009
Planergy   1998 - 2003
Tamal Energy   1987 - 2003
the good guys   1984 - 1987
The Good Guys   1984 - 1987
Victoria Station  1981 - 1984

Skills
Accounting, Tax, Sales Tax, Project Implementation, Business Analysis, Data Analysis, Requirements Analysis, Program Management, Communications, Excel, Bernina

Education
Keller Graduate School of Management of DeVry University   2006 — 2007
MAFM, Accounting & Financial Management

Golden Gate University   1995 — 1997
BS, Management

California Polytechnic State University-San Luis Obispo   1976 — 1978
Home Ec

Experience
Blue Shield of California  May 2015 - Present
Williams-Sonoma  June 2012 - February 2015
St. Regis Properties   November 2009 - June 2012
Robert Swift & Associates, Inc.   October 1992 - November 2009
Lincoln Property Company  February 1991 - August 1992
The Good Guys   September 1988 - February 1991

Skills
Management, Event Planning, Negotiation, Project Planning, Sales, Training, Real Estate, Retail, Customer Service, Project Management

Education
Capella University   2009 — 2014
Bachelor's Degree, Business Administration

Capella University

Experience
Urner's Big Screen City   December 2011 - Present
HTI, Home Theater   January 2009 - May 2009
Home Theater Installations   January 2009 - May 2009
Bakersfield Home Technology   February 2007 - January 2009
Home Theater Manager   February 2007 - January 2009
Urner's Big Screen   September 2005 - January 2007
The Good Guys   May 1997 - August 2005

Skills
Consumer Electronics, Customer Service, Photography, Home Theater, Retail, Sales Management, Sales, Customer Satisfaction, Inventory Management, Direct Sales, Troubleshooting, Networking, Team Leadership, Merchandising

Education
Colorado Technical University-Online   2009 — 2012
Bachelor of Science (B.S.B.A), Business Administration, 3.4

Air Force Photographic Specialist   1988 — 1989
High School Diploma / GraduateE.C, Goodwin Technology

Experience
TrüSound Audio   February 2012 - Present
Retail Consulting Integrators   April 2011 - September 2014
R.C.I. DBA North Pacific Cellular   September 1988 - November 2011
American Wireless  March 1986 - July 1988
The Good Guys   December 1984 - March 1986

Skills
Consumer Electronics, Merchandising, Retail, Wireless, Audio, Advertising, P&L Management, Sales Management, Product Management, Electronics, Strategic Planning, Vendor Relations, Retail Management, Product Development, Negotiation, Inventory Management, Purchasing, Selling, Budgeting, Forecasting, Start-ups, Contract Negotiations, Wholesale, Channel, Planning, Promotions, Contract Negotiation, Marketing Strategy, Operations Management, Product Marketing, Sourcing, New Business Development, Competitive Analysis, Strategic Partnerships, Channel Management, Key Account Management, Product Launch, Strategy Development, Product Strategy, Budgets, Mobile Communications, Team Building, Direct Sales, Entrepreneurship, Cellular Communications, Sales, Channel Partners, Account Management, Telecommunications, Store Management

Education
Cleveland State University   1971 — 1973
Bachelor of Science (BS), Communcations Arts

Cleveland State University - Cleveland-Marshall College of Law   1971 — 1973
Communications Arts, Commincations Arts

Experience
National Health Services, Inc.   June 2013 - July 2013
Insect Lore   September 2009 - March 2013
Insect Lore   February 2006 - March 2013
The Good Guys   January 2005 - January 2006

Skills
Windows 7, Windows Server, Windows, Outlook, Microsoft Excel, Thunderbird, Customer Service, Customer Satisfaction, Customer Engagement, Accounts Receivable, Accounts Payable, Network Administration, Network Security, Business Networking, Network Architecture, Active Directory, Software Deployment, System Deployment, Workstations, RDP, Remote Monitoring, VLAN, Point to Point, Server Administration, IT Service Management, IT Operations, Computer Hardware, Hardware Installation, Offsite Backup, Online Retail, Retail, Insect, Entomology, Microsoft Office, Microsoft Word, End User Training, Office Administration, Office Equipment, Great Plains Software, Drop Ship, Phone Skills, Email Etiquette, Phone Etiquette, Laser Printers, Thermal Printers, IT Strategy, IT Solutions, System Administration, Shipping Systems, Command Prompt

Education
Bakersfield College   2010 — 2010
System, Networking, and LAN/WAN Management/Manager

Experience
My Leasure   June 2011 - Present
US Peace Corps  May 2010 - June 2011
The Good Guys   1998 - 2000

Skills
Policy Analysis, Program Development, Fundraising, Community Outreach, Nonprofits, Grant Writing, Research, Program Management, Community Development, Volunteer Management, International..., Leadership, Program Evaluation, Policy

Education
Cal State Fresno   1971 — 1973
BA, Business

California State University, Fresno   1971 — 1972
Bachelor of Arts (BA), Business Administration and Management, General

Experience
Hummingbird Scientific  October 2013 - Present
South Sound Sound   December 2009 - Present
Desco Audio & Video   May 2003 - September 2013
The Good Guys   November 1994 - May 2003

Skills
Audio, Graphic Design, Sound, Sales Management, Consumer Electronics, Inventory Management, Retail, Audio Engineering, Sales, Logo Design, Recording, Mastering, Brochures, Sound Design, Music Production, Marketing, Music, Photoshop, Sound Editing, Customer Service

Education
Central Washington University   1989 — 1993
BA, Graphic Design

Experience
Riverbed Technology  June 2012 - Present
Synactive  January 2010 - June 2012
Autodesk  October 2004 - March 2009
Check Point Software  April 2001 - September 2004
iPrint.com  December 1999 - March 2001
Ziff-Davis (Softbank Forums, Key 3 Media)   April 1997 - November 1999
The Good Guys   March 1991 - April 1997

Skills
Online Marketing, Online Advertising, Blogging, Social Media, Marketing, Strategy, Demand Generation, Messaging, Social Media Marketing, Email Marketing, Lead Generation, Copywriting, Direct Marketing, Product Marketing, Strategic Partnerships, Creative Direction, Marketing Communications, E-commerce, Corporate Communications, Marketing Strategy, Advertising, CRM, Content Development

Education
California State University-Chico   1987 — 1989
BA, Information and Communications Studies, Broadcasting

Hiram Johnson High School

Experience
Reynolds Consumer Products  April 2015 - Present
Snyder's-Lance, Inc.   May 2013 - April 2015
Delta Galil USA INC.   August 2012 - April 2013
VIZIO INC   January 2010 - September 2012
Walmart  August 2010 - November 2010
FUJIFILM North America Corporation  March 2009 - February 2010
FUJIFILM North America Corporation  June 2002 - January 2009
FUJIFILM North America Corporation  May 1995 - June 2002
The Good Guys   1995 - 2000

Skills
Retail, Inventory Management, SAP, POS, Research, Sales Analysis, EDI, Dc, Inforem, Merchandising, CPFR, Forecasting, Supply Chain, Demand Planning, Consumer Products, Logistics, Supply Chain Management, Microsoft Excel, Customer Service, Analysis, Wal-Mart, Project Planning, Sourcing, Warehousing

Education
American InterContinental University   2005 — 2007
Bachelor's degree, Business Administration Management

Experience
8twenty8 Studios   August 2015 - Present
Ronald Bautista Photography   August 2015 - Present
Sony Electronics  November 2013 - July 2015
Sony Electronics  August 2011 - November 2013
Sony Electronics  June 2012 - September 2012
Sony Electronics  August 2007 - August 2011
Sony Electronics  May 2006 - August 2007
The Good Guys   March 2005 - December 2005
AMC Theatres  January 2003 - May 2005

Skills
Microsoft Office, Retail, Merchandising, Customer Service, Consumer Electronics, Team Building, Coaching, Team Leadership, Outlook, Microsoft Excel, Microsoft Word, Sales Management, Inventory Management, Retail Management, Excel, Word, PowerPoint, P&L Responsibility, User Acceptance Testing, Social Media Marketing, Leadership, Sales, Customer Satisfaction, Management, P, Store Management, Training

Education
University Of Phoenix   2009 — 2011
Bachelor of Science (BS), Business Management

California State University-San Marcos   2008 — 2009
Finance, General

SouthWestern Community College   2003 — 2008
Associates, Transfer studies

Experience
Huawei Technologies  July 2014 - Present
Calitech.net   January 2014 - July 2014
Websense  January 2008 - September 2010
Kaspersky Lab  January 2008 - December 2008
Blue Coat Systems  January 2007 - December 2007
Dell SonicWALL  January 2006 - December 2007
Dell SonicWALL  April 2003 - November 2005
EIGHT25MEDIA   March 2004 - June 2004
NetApp  January 2003 - February 2004
The Good Guys   April 1998 - August 2001

Skills
Network Security, Firewalls, Salesforce.com, Sales Presentations, Organizational Culture, New Business Development, Enterprise Network..., Event Planning, Wireless Networking, Lead Generation, Business Development, VPN, Trade Shows, Investigative Reporting, Risk Assessment, Risk Management, System Monitoring, Surveillance, Managing Meetings, Strategic Consulting, SSL, Iso 9000, Executive Reporting, Cloud Computing, Disaster Recovery, Wireless Security, Corporate Events, Public Relations, Event Photography, Mechanical Engineering, Sales Operations, Sales Management, CRM, Enterprise Software, Solution Selling, Security, SaaS

Education
De Anza College   2001 — 2013
Associate's degree, Computer Applications and Office Systems

Websense Inc.   2008 — 2010
Email Security, Security and Loss Prevention Services

SonicU   2005 — 2006
Certificate, Computer Systems Networking and Telecommunications

Saratoga High   1992 — 1996

Trinity College, Kandy   1985 — 1987

Experience
One Accord   October 2009 - Present
Redden Marine Supply, Inc.   February 2014 - April 2015
Best Buy  July 1995 - October 2008
Best Buy  May 1994 - July 1995
The Good Guys   February 1991 - April 1994

Skills
Management, Screening, Leadership, Retail, Sales, Executive Management, Strategic Partnerships, P&L Management, Human Resources, Customer Satisfaction, Team Building, Training, Operations Management, Store Management, Sales Management, Coaching, Leadership Development, Sales Operations, Forecasting, Analysis, Strategy, Selling, Mergers & Acquisitions, Business Development, Executive Coaching, Business Strategy, Process Improvement, Strategic Planning

Education
International School of Theology   1984 — 1987
Master’s Degree, Theology and Leadership - Improved Leadership I gained here helped my effectiveness in driving sales

California State University-Long Beach
Communications

Experience
GOJO Industries  January 2012 - Present
Office Depot  May 1996 - December 2011
Office Depot  May 1996 - December 2011
Best Buy Company, Inc  September 1994 - May 1996
Broadway Stores, Inc  August 1993 - September 1994
The Good Guys   1990 - 1993

Skills
Retail, New Business Development, Cross-functional Team..., Business Development, Team Building, Sales, Merchandising, Start-ups, B2B, Leadership, Strategy, Strategic Planning, Pricing, Sales Management, Direct Sales, Account Management, Project Management, Profit, Marketing, Selling, Product Marketing, Sales Operations, Sales Presentations, Key Account Management, Income Statement, Cold Calling, Competitive Analysis, Forecasting, Salesforce.com, Solution Selling, Sales Process

Education
California State University-Northridge
Bachelor of Science, Business Management

Experience
Cap City MAC   April 2009 - Present
Orangevale Copy Center, Inc.   October 2008 - April 2009
Self  July 2007 - October 2008
Peppers.TV   June 2001 - July 2007
Venture Media  February 1992 - June 2001
The Good Guys   March 1988 - February 1992

Education
California State University-Sacramento   2007 — 2008
Certificate, Project Management

California State University-Chico
BA, Mass Communiction/Broadcasting

Experience
Worksite Wellness- Aduro   March 2012 - March 2013
The Good Guys   November 1993 - February 2000
Sea World Of San Diego  June 1990 - June 1994

Skills
Customer Service, Microsoft Office, Microsoft Word, Teamwork, Management, Microsoft Excel, Leadership, Time Management

Education
University of Colorado Colorado Springs   2015 — 2019
Bachelor of Science Nursing, Bachelor of Science Nursing

Arapahoe Community College   2012 — 2016
Registered Nursing/Registered Nurse

Experience
J. Rockcliff Realtors  October 2006 - Present
Alain Pinel Realtors  2002 - 2006
RMC Sales Associates   1991 - 2006
Siemens Information Systems Ltd  1995 - 2002
The Good Guys   1988 - 1994
Emporium Capwell  1980 - 1988

Skills
Excel, Digital Marketing, Digital Photography, Digital Media, PowerPoint, Microsoft Office 2007, Facebook, Twitter, google+, Negotiation, Contract Negotiation, Contract Management, Public Speaking, Google+, Microsoft Excel, OS X, Microsoft Word, Real Estate, Sales, Buyer Representation, 1031 Exchanges, Real Property, Short Sales, Single Family Homes, Property, SFR, REO, Foreclosures, Income Properties, Move Up Buyers, Relocation, Investors, Referrals, Sellers, Listings, Condos, Buyers, Investment Properties, Vacation Homes, New Homes, Townhomes, Real Estate Transactions, Residential Homes, Relocation Buyers, Selling, Rentals, Commercial Real Estate, Real Estate License, Brokerage, First Time Home Buyers

Education
California State University-Chico   1976 — 1980
BS, Business - Communications

St. Mary's College of California   1975 — 1976
General Education

Leadership San Ramon Valley

Experience
Newegg  April 2011 - Present
Newegg  November 2006 - March 2011
Newegg  September 2005 - October 2006
the good guys!  July 2004 - August 2005

Skills
•Proficient with..., •Proficient with SAP., •Strong verbal and..., •Strong supervisory...

Education
California State Polytechnic University-Pomona   1994 — 1997
Animal Sciences

Rio Hondo College   1990 — 1994
General Education

Experience
UserVoice  June 2014 - July 2015
UserVoice  June 2011 - June 2014
Self-Employed  May 2006 - July 2011
Involver  August 2010 - November 2010
Sumiko/Wolf Cinema   January 2003 - January 2006
Prologue Home Systems, LLC   January 1999 - January 2002
The Good Guys   January 1996 - January 1998
Catapult Technologies ·   January 1995 - January 1996

Skills
Customer Experience, Customer Support, Customer Retention, Customer Service, Long-term Customer..., Customer Satisfaction, Customer Engagement, Customer Relations, Product Management, Start-ups, Business Development, Sales, SaaS, E-commerce, Process Improvement, Management, Agile Methodologies, Linux, Salesforce.com, Team Building, Strategic Partnerships, Strategy

Education
University of California, Berkeley
Bachelor of Arts

The College Preparatory School

The College Preparatory School

Experience
Warner Bros. Entertainment Group of Companies  June 1996 - Present
The Walt Disney Studios  February 1993 - June 1996
The Good Guys   February 1988 - January 1993

Skills
Inventory Management, Supply Chain, 3PL, Forecasting, Supply Chain Management, Supply Chain..., Management, Digital Distribution, Logistics, Entertainment, Operations Management, SAP

Education
California Polytechnic State University-San Luis Obispo   1982 — 1985
Bachelor of Business Administration (BBA), Business

US Army Ft Dix NJ
Supply Chain, Supply Chain

Experience
Thales Avionics, Inc.   June 2015 - Present
Thales Avionics  September 2005 - June 2015
Rockwell Collins  March 2004 - September 2005
The Good Guys   October 1999 - September 2001

Skills
C/C++ STL, VHDL, Assembly Language, Visual Basic, Matlab, SPICE, Orcad, AutoCAD, Minitab, MS Project, Microsoft Office, Microsoft Excel, Microsoft Word, SAP R/3, Oracle Agile, Outlook, Lotus Notes, Windows & Mac operating..., Unix, DOS, Cygwin, EPROM, Oscilloscope, Multimeter, Function Generator, AC/DC, Technical Support, Technical Services, Technical Service..., Customer Service, Reliability Engineering, Avionics, System Integration..., Systems Engineering, Software Development, Hardware Support, Electrical..., RF troubleshooting, Troubleshooting, Integration, Aerospace, Helicopters, Aircraft

Education
Washington State University   2008 — 2012
Master's Degree in Engineering and Technology Management, Engineering and Technology Management, 3.97

Seattle University   2001 — 2003
Bachelor of Science (BS), Electrical Engineering with a specialization in Computer Engineering, 3.5

Bellevue Community College   1998 — 2000
Associate of Arts and Sciences (A.A.S.), 3.53

Experience
Baxalta  July 2015 - Present
Baxter International Inc.  January 2013 - July 2015
Cricket Wireless  August 2011 - November 2012
Bomuca International   January 2010 - January 2011
Wells Fargo Bank  July 2005 - February 2009
The Good Guys   November 2001 - April 2004

Skills
Leadership, Time Management, Training, Customer Service, Logistics, Warehousing, Shipping, Transportation, Direct Marketing, Banking, Microsoft Excel, Microsoft Office, Finance, Access, Accounting

Education
California State University-San Marcos   2005 — 2011
Bachelor's Degree, Business Administration

Southwestern College   2000 — 2003
Associate's Degree, Business Administration

Experience
AMP Technologies  October 2009 - Present
Best Buy  July 2003 - March 2009
Bestbuy  June 2003 - March 2009
Best Buy/Magnolia Audio Video   2004 - 2007
The Good Guys   1996 - 2003
Good Guys  1996 - 2003

Skills
Start-ups, International Business, Mergers, Management Consulting, Sales Management, Retail, New Business Development, Team Building, Strategic Planning, Hiring, P&L Management, Marketing Strategy, Coaching, Customer Satisfaction, Negotiation, Product Development, Customer Relations, Team Management, Customer Service, P&L, Retail Management, Purchasing, Promotions, Merchandising, Problem Solving, Business Strategy, Sales Operations, Strategy Development, Business Planning, Forecasting, Advertising, Operations Management, Vendor Relations, Inventory Management, Budgeting, Competitive Analysis, Account Management, Performance Management, Consultative Selling, Product Management, Excel, SaaS, Product Marketing, Business Management, Entrepreneur, Team Leadership, Change Management, Profitability, Contract Negotiation, E-commerce

Education
California State University-Hayward - School of Business and Economics
Business

Experience
Parsec Enterprises   1989 - Present
Promote Your Passion   1988 - Present
The Good Guys   1986 - 1989
Emporium Department Store  1977 - 1984

Skills
Customer Service, Marketing Strategy, Online Advertising, Advertising, Email Marketing, Brand Development, Marketing, Social Media Marketing, Coaching, Business Planning, Public Speaking, Copywriting, Social Media, Start-ups, Creative Direction, Retail, Online Marketing, Program Management, Entrepreneurship, Project Planning, Social Networking, Marketing Communications, Strategy, Small Business, Digital Marketing, Strategic Partnerships, Lead Generation, Public Relations, Integrated Marketing, Direct Marketing

Education
Carnegie Mellon University

University of Pittsburgh

Experience
GEA Process Engineering  August 2011 - Present
The Home Depot  May 2011 - August 2011
Toys R Us  September 2010 - January 2011
Guitar Center  July 2009 - November 2009
Rolls Electronics   April 2003 - December 2008
DSI Entertainment Systems  January 2000 - April 2003
The Good Guys   January 1991 - December 1999

Skills
International Shipping, LTL, Logistics, Hazardous Materials, Forklift Operator, Packaging, Inventory Management, Microsoft Office, Lotus Notes, Loss Prevention, Store Management, Sales Management, Customer Service, Merchandising, Product Marketing, Team Building, Business Development, Consumer Electronics, Home Theater, Home Automation, Management

Education
Institute of Audio Video Engineering   1988 — 1989
Diploma, Recording Engineering

Berklee College of Music   1987 — 1988
Music Production and Engineering, Music Theory

Experience
Travelers  February 2011 - Present
Paramount Pictures  March 2005 - February 2008
Paramount Pictures  June 2004 - January 2005
The Good Guys   November 2001 - July 2004

Skills
Marketing, Marketing Strategy, Advertising, Sales, Insurance, Marketing Communications, Leadership, Property & Casualty..., Event Planning, Event Management, Analytics, Data Analysis, Microsoft Excel

Education
California State University-Fullerton, Mihaylo College of Business and Economics   2009 — 2011
Master of Business Administration (M.B.A.), Management

California State Polytechnic University-Pomona   2000 — 2004
Bachelor's Degree, Business Administration - Marketing Management

Experience
Target  June 2013 - Present
Target  July 2009 - June 2013
Helio  February 2005 - February 2008
Verizon Wireless  October 2003 - February 2005
Sprint  June 1999 - February 2003
The Good Guys   January 1993 - June 1999

Skills
Profit, Cold Calling, Retail, Merchandising, Direct Sales, Inventory Management, Sales, Customer Satisfaction, Sales Management, Account Management, Customer Service, Team Building, Customer Retention, Salesforce.com, Team Leadership, Coaching, Sales Operations, Loss Prevention, Sales Process, Forecasting, Team Management, Management, Leadership, Customer Experience, Training

Education
City College of San Francisco   1992 — 1994
Business

Georgia State University   1991 — 1992
Business

Experience
PeoplePC/EarthLink   February 2000 - December 2007
The Good Guys   October 1998 - January 2000
Target Corporation  September 1982 - October 1998

Skills
Strategic Partnerships, Team Building, Marketing Strategy, Strategic Planning, Strategy, Sales Management, Contract Negotiation, Start-ups, Account Management, Process Improvement, Product Management, Sales, Integrated Marketing, Forecasting, Management, Budgets, Operations Management, Entrepreneurship, Leadership, Mergers & Acquisitions, Training, Cross-functional Team..., Coaching, Business Development, New Business Development, SaaS, Mobile Devices, Marketing, Program Management, E-commerce, Retail, Vendor Management, Go-to-market Strategy, Business Planning, Product Marketing, P&L Management, Salesforce.com, Cloud Computing, Enterprise Software, Business Strategy, Sales Process, Competitive Analysis, Change Management

Education
University of Phoenix   1994 — 1996
MBA, Business

DePaul University   1978 — 1982
BS, Management, Marketing

Maine Township High School East

Experience
INC Wireless, LLC   October 2006 - Present
Sprint  January 2001 - October 2007
AT&T  March 1999 - August 2001
The Good Guys   August 1997 - February 1999
RadioShack  March 1995 - July 1997

Skills
Customer Service, Marketing Strategy, New Business Development, Sales, Sales Management, Strategic Planning, Coaching, Telecommunications, Employee Training, Human Resources, Training, Recruiting, Analysis, Budgets, Management

Education
Columbia College   1991 — 1993

Experience
Home Depot  September 2005 - Present
self employed  February 1999 - 2005
The Good Guys   November 1985 - February 1999

Skills
Process Improvement, Store Management, POS, SQL, Programming, Product Management, Sales, Java, SDLC, Software Development, Retail, Microsoft SQL Server, Vendor Management

Education
Texas Tech University   1983 — 1985
Master of Science (MS), Computer Science

Austin College   1980 — 1983
Bachelor of Arts (BA), Mathematics and Computer Science

Experience
AudioQuest  March 2007 - Present
CompUSA  2006 - March 2007
The Good Guys   2004 - 2006
Circuit City  2002 - 2004
Famous Footwear  2000 - 2002
Pacific Theaters  1998 - 2000

Skills
Home Theater, Consumer Electronics, Sales Management, Merchandising, Sound, AV, Home Automation, Retail, Video, Audio Engineering, Crestron, Sales, Trade Shows, Product Marketing, Account Management, Professional Audio, Lighting Control, Projectors, Electronics, Product Management, Inventory Management, P&L Management, Product Knowledge, Customer Service

Education
California State University-Long Beach   2000 — 2006
BA, Liberal Studies

Experience
bestbuy  September 2007 - August 2013
the good guys   2001 - 2005

Skills
Store Management, Retail, Retail Sales, Sales, Customer Service, Big Box, Merchandising, Planograms, Shrinkage, Cashiering, Hiring, Training, Microsoft Word, POS, Employee Training

Education
Capella University   2009 — 2013
Business Management

san joaquin delta college   2001 — 2009

Experience
Lawrence Livermore National Laboratory  October 2012 - Present
General Dynamics AIS  September 2009 - September 2012
AT&T  March 2006 - September 2009
USAF  February 1998 - April 2006
The Good Guys   1995 - 1998

Skills
CISSP, Information Security..., Information Assurance, LAN-WAN, Network Engineering, Network Administration, Security Clearance, Computer Security, C&A, Process Improvement, Air Force, Military, Systems Engineering, Project Management, Team Leadership, COMSEC, Cisco Routing &..., Juniper Switches, DCID 6/3, NISPOM, JAFAN, ICD 503, Integration, Intrusion Detection, Security, Network Security, Security+, Information Security, Vulnerability Assessment, Computer Forensics, Cisco Routers, Security Audits, Program Management, CEH, Network Architecture, Incident Response, System Administration, Networking, Firewalls, DIACAP, Disaster Recovery, Penetration Testing, DoD, Active Directory, Cisco IOS, IDS, Information Technology, Routers, System Architecture, TCP/IP

Education
Chapman University   2005 — 2009
BS, Computer Information Systems

Experience
ProVisors  January 2013 - Present
SF Chamber of Commerce   April 2005 - January 2013
MarchFIRST  January 2000 - March 2002
The Good Guys   1987 - 1995

Education
California College of the Arts
BFA, Fine Arts

Experience
Maron (IFC)   August 2014 - Present
Maron (IFC)   September 2013 - October 2013
Burn Notice  August 2012 - August 2013
Burn Notice  March 2010 - August 2012
The Good Guys   March 2010 - October 2010

Skills
Screenwriting, Television, Producing, Final Draft, Avid, Post Production, Video Editing

Education
Columbia College Chicago   2006 — 2008
Bachelor of Arts (B.A.), Writing And Producing Television

Upright Citizens Brigade   2011 — 2012
Improv, 4 levels

Purdue University   2004 — 2006
Associates, Communication

Experience
Verizon Wireless  October 2009 - Present
Chevys Fresh Mex Restaurant  March 2007 - July 2008
Embassy Suites  December 2005 - June 2008
Chili's Grill & Bar   June 2005 - October 2005
The Good Guys   September 2004 - July 2005

Education
California State University-Sacramento   2005 — 2009
BS, Marketing, International Business

Experience
Column5   December 2009 - Present
UXC Performance Management   October 2007 - March 2009
The Good Guys   July 2004 - October 2007

Skills
Business Objects, Business Intelligence, Dashboard, Data Warehousing, Crystal Reports, Integration, SAP, SharePoint, Business Analytics, Requirements Analysis

Education
Deakin University   2001 — 2003
Bachelor of Computing, Multimedia Technology

Experience
City of Glendale, CA  January 2002 - Present
Community Development Commission  July 2000 - January 2002
Goodwill Industries of Southern California  January 1999 - July 2000
Westview Vocational Services   April 1998 - January 1999
McKinley Children's Center  August 1997 - April 1998
The Good Guys   November 1993 - September 1997

Skills
Community Outreach, Public Administration, Strategic Planning, Organizational..., Project Management, Government, Public Policy, Policy, Program Management, Public Relations, Non-profits, Fundraising, Economic Development, Public Speaking, Grant Writing, Microsoft Office, Policy Analysis, Nonprofits, Community Development, Local Government, Leadership, Analysis, Research, Program Development, System Administration, Data Analysis, Training, Program Evaluation, Proposal Writing, Leadership Development, Event Planning, Volunteer Management, Budgets, Grants, Strategic Communications

Education
California State University-Los Angeles   2006 — 2008
MBA, Business Administration - Management

California State Polytechnic University-Pomona   1992 — 1997
BA, Behavioral Science

Glen A. Wilson

Experience
Orcas Island Market   October 2014 - Present
Verizon Enterprise Solutions Group  April 2012 - October 2014
Verizon Wireless  December 2009 - April 2012
Verizon Wireless  June 2007 - December 2009
The Good Guys   September 1999 - June 2003

Skills
Sales Operations, Wireless, Mobile Devices, M2M, Selling, Salesforce.com, Customer Experience, B2B, New Business Development, CRM, Team Building, Managed Services, Solution Selling, Leadership, Cellular Communications, Business Intelligence, Direct Sales, Management

Education
Harvard Law School   2013 — 2013
Certification, Program on Negotiations, Executive Education

Bellevue Community College   1999 — 2002
Associate's degree, general

Orcas Island High School   1995 — 1999

Experience
Desegnio   April 2013 - Present
The CESR Group   January 2009 - April 2015
Polaris Sales & Marketing   August 2009 - April 2013
APSM Inc.   January 1999 - January 2013
Eclipse by Fujitsu Ten   2000 - 2001
Boston Acoustics  1999 - 2001
The Good Guys   1998 - 1999
Alpine Electronics Inc   1997 - 1999
Competition Soundworks   1990 - 1996
Millers Outpost  1988 - 1990

Skills
Product Development, Sales Management, New Business Development, Consumer Electronics, Product Marketing, Electronics, Go-to-market Strategy, Home Automation, Product Management, B2B, Marketing Strategy, Home Theater, Strategic Partnerships, Product Planning, Product Launch, Competitive Analysis, Lighting Control, P&L Responsibility, Sales Operations, Negotiation, Retail, Cross-functional Team..., Trade Shows, Market Planning, Business Development, Business Strategy, Start-ups, Market Analysis, Account Management, Key Account Management, Pricing, Forecasting, Sales, Marketing Management, Digital Signage, P&L Management, Direct Sales, Professional Audio, Car Audio, Automotive, Sales Process, Income Statement, Mobile Electronics, International Business, Product Lifecycle..., International Sales, Channel Partners, Multi-channel Marketing, AV, Mobile Devices

Education
Universidade Santa Úrsula   1984 — 1986
EE, Engineering

California State University-Fullerton
EE, Electrical

Experience
The Solar Company  October 2008 - Present
Self-Employed  September 2006 - Present
The Good Guys   2001 - 2003

Skills
Audio Engineering, Jazz Band, Event Production, Customer Service, Energy, Contract Negotiation, Sales, Project Management, Operations Management, Project Planning, Engineering, Strategic Planning, Leadership, Trombone, Contract Management, Solar Energy, Photovoltaics, Renewable Energy

Education
Expression College for Digital Arts   2004 — 2006
Bachelor's Degree, Sound/Audio

Chabot College
Music

Experience
Best Buy/Magnolia   June 2005 - Present
The Good Guys   July 1994 - June 2005

Education
California State University-East Bay   1976 — 1978
Bachelor’s Degree, Parks, Recreation and Leisure Facilities Management, B

Experience
Magnolia Audio Video  November 2008 - Present
Best Buy  November 2005 - November 2008
The Good Guys   October 1983 - November 2005

Skills
Home Theater, Consumer Electronics, AV, Sound, Retail, Crestron, Home Automation, Lighting Control, Sales Management, Sales, Merchandising, Account Management, Product Marketing, Digital Signage, Direct Sales, Video, Sales Operations, Professional Audio, Product Management, Team Building, System Design, Cross-functional Team..., Projectors, CRM, Multi-channel Retail, Audio Visual System..., Inventory Management, Integration, P&L Management, Wireless, Video Conferencing, Acoustics, B2B, Profit, Visual Merchandising, Product Launch, Cabling, Trade Shows, Inventory Control, CCTV, Access Control, Electronics, Audio Engineering, CEDIA, Customer Satisfaction, Low Voltage, Lighting, Customer Experience, Retail Sales, AMX

Education
City College of San Francisco   1977 — 1980
AS, Aeronautics

Balboa High School   1974 — 1977

Experience
Mitch Engleman   June 2004 - Present
The Good Guys   2002 - 2005
Egreetings Network, Inc.   1999 - 2001

Skills
Home Automation, Home Theater, Retail, Merchandising, Sales, Consumer Electronics, Account Management, Profit

Education
Johnson & Wales University   1991 — 1992
Bachelor of Science, Food Service Management

Johnson & Wales University   1990 — 1991
AOS, Culinary Arts

California State University-Long Beach   1988 — 1989

Experience
mVentix, Inc.   November 2014 - Present
Microsoft  July 2008 - September 2014
Mosaic Sales Solutions  September 2005 - July 2008
BDS MARKETING, INC  January 1999 - September 2005
Staples  August 1997 - December 1998
BEST BUY STORES  July 1994 - August 1997
The Good Guys   January 1992 - July 1994

Skills
Consumer Electronics, Retail Management, Coaching, Merchandising, Retail, Branding Campaigns, People Management, P&L Management, Budget Management, Budgets, Management, Training, Strategy, Product Management, Program Management, Store Management, Leadership, Team Building, Cross-functional Team..., Business Development, Strategic Planning, Profit, Income Statement, Sales Operations, Sales, Product Marketing, Marketing, Selling, Pricing, Team Management, Team Leadership, Customer Satisfaction, Market Planning, Account Management, Marketing Strategy, Competitive Analysis, Strategic Partnerships, Multi-channel Marketing, CRM, Marketing Management, Sales Management, Customer Service, New Business Development, P&L

Education
California State University-Long Beach
Journalism

Golden West College
Liberal Arts and Sciences/Liberal Studies

Orange Coast College
Business Administration

Experience
Cost Plus World Market  April 2013 - February 2015
Best Buy  December 2003 - November 2012
Sprint Nextel  November 2002 - December 2003
The Good Guys   August 1999 - November 2002
Tommy Hilfiger  October 1996 - June 1999
The Good Guys   March 1995 - July 1996

Skills
Retail, Merchandising, Sales, Sales Management, Customer Service, Store Management, Loss Prevention, Inventory Management, Customer Satisfaction, Visual Merchandising, Account Management, Direct Sales, Time Management, Sales Operations, Leadership, Income Statement, Profit, Big Box, Business Strategy, Customer Experience, Driving Results, Employee Training, Inventory Control, Hiring, Multi-Unit Management, Multi-unit, P&L, P&L Management, Planograms, Retail Sales, Shrinkage, Store Operations

Education
College of Lake County
U. S. Navy Certificate of Completion, Electrical/Electronics Maintenance and Repair Technology

San Diego Mesa College
Business Administration and Management, General

Experience
Swedish Hospital  September 2011 - Present
HRN Nursing Services   July 2002 - Present
Evergreen hospital  July 2009 - September 2011
Group Health Cooperative  May 1999 - June 2009
Favorite Nurses  March 2004 - January 2006
The Good Guys   November 1996 - May 1999
Orchard Park Healthcare Ctr   March 1998 - August 1998

Skills
Healthcare, Nursing, Telemetry, Medical/Surgical, Hospitals, Cpr Certified, Patient Safety, Inpatient, Medical Terminology, Medical Records, ICU

Education
Oak Ridge High School   1984 — 1987
General High School diploma

Bellevue College

Sierra Junior College

Experience
PCA AMC Appraisal Management, Inc.   April 2014 - Present
BASF  March 2002 - April 2012
The Good Guys   1999 - 2000
TSU STAFFING, Napa, CA   1996 - 1999

Skills
Creative Writing, Nonprofits, Management, Teaching, Recruiting, Instructional Design, Program Management, Curriculum Development, Coaching, Team Building, Marketing, Leadership Development, Change Management, Strategic Planning, Human Resources, Leadership

Education
California State University-Hayward
Bachelor of Science (BS), Management/ Personnel-Industrial Relations

Experience
Verizon Wireless  November 2004 - Present
Best Buy  February 2002 - October 2004
The Good Guys   September 2001 - January 2002
Eddie Bauer Call Center   September 1999 - July 2001

Skills
Telecommunications, Sales Management, Sales Operations, Training, Training Delivery, Wireless, Customer Service, Inventory Management, Visual Merchandising, Escalation, Microsoft Office, Problem Solving, Process Improvement, Progressive Discipline, Mentoring, Leadership Development, Mobile Devices, Marketing, Performance Management, Retail, Direct Sales, Sales

Education
Central Washington University   2003 — 2005
Bachelor's degree, Business Administration and Management, General, 80

Edmonds Community College   1999 — 2002
Associate of Arts (A.A.), Business Administration and Management, General

Experience
College of San Mateo  2005 - Present
The Good Guys   1999 - 2002
The Good Guys   1993 - 1998
The Good Guys   1988 - 1992

Skills
Event Planning, Marketing, Training, Customer Service, Data Entry, PowerPoint, Inventory Management, Community Outreach, Curriculum Design, Inventory Control, Teaching, Nonprofits, Higher Education, Student Affairs, Team Building

Education
SFSU   1978 — 1980
BA, Liberal Arts: Special Education

College of San Mateo   1975 — 1977
Associate of Arts (AA), Early Childhood Education

Experience
Plains Dedicated   October 2011 - Present
The Good Guys   January 2011 - July 2011
Proactive Physiotherapy   September 2010 - November 2010
Starbucks  April 2005 - August 2010

Skills
Retail, Data Entry, Time Management, Customer Service, Microsoft Word, Budgets, Telephone Skills, Leadership, Outlook, PowerPoint, Microsoft Excel, Access, Payroll, Inventory Management

Education
The School of Family Therapy   2012 — 2012
Certificate of Art and Play Therapy

Northwest Nazarene University   2006 — 2010
BA, Psychology

Bond University   2008 — 2009
Study Abroad

Experience
State Farm  September 2012 - Present
Apple Inc.  October 2010 - July 2012
Best Buy  May 2004 - October 2010
Staples  September 2003 - June 2004
The Good Guys   October 1991 - September 2003

Skills
Highly Organized &..., Sales Abilities, Closing Abilities, Customer Service, Written & Verbal..., Training, Numerical Ability, Microsoft Word, Computer Proficiency, Business Planning, Business Analysis, Scientific Writing, Sales Management, P, Hiring, Customer Satisfaction, Customer Experience, Mac, Retail, Leadership, Profit, OS X, Sales

Education
California State University-Los Angeles

Experience
TJX  March 2007 - Present
Bed Bath & Beyond  2003 - 2007
Tweeter  1997 - 2003
The Good Guys   1990 - 1997

Skills
Store Management, Sales Operations, Human Resources, Association Management, Asset Management, Team Management, Operational Excellence, Operational Planning, Human Resource Planning, Strategic Thinking, Strategic Leadership, Strategic HR, Strategic Planning, Strategic Human..., Oracle Applications, Kronos Timekeeping, Kronos, Oracle HR, Inventory Management, Inventory Control, Inventory Analysis, Customer Experience, Customer Oriented, Employee Benefits, Benefits Administration, Employee Relations, Employee Engagement, Training, Employee Training, New Hire Orientations, Corporate Social..., Financial Reporting, Payroll, Hiring, Leadership, Policy, Recruiting, HR Policies, Interviews, Temporary Placement, Succession Planning, Administration

Education
Concordia University, Irvine, CA.   2013 — 2014
Bachelor of Business Administration (BBA), Busess Management

California State University-San Marcos

Experience
Best Buy  September 2014 - Present
Verizon Wireless  2008 - 2012
Hooper Camera and Imaging   August 2001 - February 2008
The Good Guys   1994 - 1997

Skills
Sales, Retail, Store Management, Management, Customer Satisfaction, Sales Operations, Sales Management, Direct Sales, Inventory Management, Merchandising, Customer Experience, Customer Service, Team Building, Employee Training, Team Leadership, Customer Retention, Sales Process, P, Profit, Hiring, Training, Visual Merchandising, Leadership

Education
California State University-Hayward - School of Business and Economics