The Hartford
Industry: Financial services company
DescriptionThe Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranked 156th position in Fortune 500 in the year of 2018. Headquarters: Hartford, Connecticut, United States Number of employees: ~16,400 (2017) CEO: Christopher J. Swift (Jul 1, 2014–) Subsidiaries: Y-Risk, LLC,
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The Hartford Employees
International Mulch Company October 2015 - Present
DS Services / Cott Corp. January 2014 - September 2015
Compass Minerals July 2008 - June 2013
Comprehensive Wealth Management Advisors 2006 - 2008
Commonwealth Financial Group & Kingsbury BDG January 2005 - October 2006
George S. May International 2004 - 2004
The Hartford 2003 - 2004
Prudential Financial January 2000 - July 2002
Salomon Smith Barney 1997 - 1999
McDonnell Douglas June 1988 - July 1996
Skills
Process Improvement, Teamwork, Strategic Planning, Project Management, Business Development, Operations Management, Team Building, Change Management, Business Analysis, Business Planning, Quality Management, Team Leadership, Business Strategy, Project Planning, SPC, Auditing, Production Planning, Microsoft Office, Manufacturing, New Business Development, Negotiation, Sales Management, Plant Management, Forecasting, Budgets, Product Development, Supply Chain Management, Coaching, Sales, Leadership, Quality System, Engineering, Inventory Management, Microsoft Excel, Cross-functional Team..., Contract Negotiation, Account Management, Troubleshooting, Root Cause Analysis, Quality Assurance, Analysis, Lean Manufacturing, Supply Chain, Process Scheduler, Procurement, Customer Service, Management, Process Engineering, Logistics, DMAIC
Education
University of Phoenix 1994 — 1996
MBA, Technology Management
Western Maryland College 1979 — 1983
B.A, Chemistry
Hannover Life Reassurance Company of America September 2014 - Present
ING November 2011 - June 2014
State of Connecticut Department of Social Services March 2008 - July 2011
United Healthcare May 2007 - March 2008
The Hartford April 2005 - May 2007
ULLICO August 1983 - December 2004
GEICO July 1981 - March 1983
Skills
Actuarial Science, Risk Management, Employee Benefits, Insurance, Underwriting, Managed Care, Medicare, Analysis, Claim, Pricing, Financial Analysis, Program Management, Leadership, Management, Financial Risk, Pensions, Strategic Planning, General Insurance, Forecasting, Budgets, Disability Insurance, Healthcare, Life Insurance, Medical Reinsurance, Medical Stop Loss, Stop Loss, Health Insurance Pricing, Health Insurance..., Medicaid Pricing, Medicaid Managed Care
Education
The Wharton School, University of Pennsylvania 1977 — 1981
BS, Actuarial Science, Insurance
Amtrust Underwriters December 2012 - March 2014
AmTrust Underwriters October 2008 - December 2012
First Church of the Living God February 2004 - February 2007
The Hartford September 2000 - October 2004
Skills
Financial Reporting, Accounting, Access, Analysis, Auditing, Financial Analysis, Account Reconciliation, Insurance
Education
University of Phoenix 2011 — 2012
Master's degree, Accounting
University of Phoenix 2011 — 2012
Master of Science in Accounting, Accounting
Senior Management Advisors April 2015 - Present
Senior Management Advisors June 2011 - Present
Brentwood Senior Living Community January 2010 - June 2011
Grand Villa of Largo October 2005 - January 2010
Park Place of Pinellas Park March 2002 - October 2005
The Hartford 1996 - 1999
Skills
Sales Management, Operations Management, Project Management, Start-ups, Turnaround Experience, Staff Management, Staff Development, Team Leadership
Education
University of Phoenix
Bachelors Healthcare Administration
TIAA-CREF November 2014 - Present
TIAA-CREF August 2004 - November 2014
The Hartford April 2001 - August 2004
Allstate February 1999 - April 2001
Skills
Call Center, Process Improvement, Financial Services, Customer Service, Outlook, V Lookups, Managing Associates, Managing Accounts, Insurance, Claim, Property, Retirement, Management, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Leadership, Strategic Planning, Team Building, PowerPoint, Time Management
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Morris College 1994 — 1999
BS, Business Administration
The Hartford December 2005 - Present
Skills
Underwriting, Mutual Funds, Series 63, Fixed Annuities, Series 6, Retirement, Retirement Planning, Risk Management, Series 7, Investments, Financial Analysis, Business Analysis
Education
University of Phoenix 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
SSM Health July 2015 - Present
CompSource Mutual August 2013 - July 2015
APMEX Inc October 2012 - August 2013
APMEX February 2011 - August 2013
APMEX February 2011 - May 2011
The Hartford October 2000 - February 2011
Skills
Coaching, Employee Training, Account Management, Customer Service, Sales, Customer Service..., Sales Management, Public Speaking, Training, Insurance, Performance Management, Microsoft Excel, Organizational..., Call Center, Leadership, Budgets, Recruiting, New Business Development, Strategic Planning, Management, Project Management, Data Analysis, Retail, Employee Benefits, Call Centers, Leadership Development
Education
University of Phoenix 2000 — 2003
Masters, Organizational Management
University of Oklahoma - Price College of Business 1992 — 1995
Bachelors, Business Administration
Purcell High School
Words Out PR 2015 - Present
ARmomentum March 2014 - Present
MarketSource November 2013 - December 2013
Hewlett-Packard June 2012 - November 2013
NIKE World Headquarters November 1999 - June 2012
Safeco Insurance December 1998 - November 1999
AIG December 1992 - December 1998
The Hartford November 1990 - August 1992
Skills
Organizational..., Futures Thinking, Global Management, Strategic Planning, Analytics, Leadership, Management, Directing, Public Speaking, Contract Negotiation, Leading Organizational..., Program Management, Negotiation, Customer Service, Research, Outlook, Teaching, Budgets, Editing, Human Resources, Department Budgeting, Performance Metrics, Microsoft Office, Managerial Finance, Forecasting, RFP Generation, Team Leadership, Consultative Approach, Strategic Thinking, Analysis, Risk Management, Performance Management, Process Improvement, Team Building, Sales Operations, Sales Management, Class Actions, Litigation Management, Commercial Litigation, Coaching, Marketing, Sales, Six Sigma, New Business Development, Project Management, Cross-functional Team..., Supply Chain, Awesomeness, Strategy, Outsourcing
Education
University of Oregon 1986 — 1990
Bachelor's Degree, Speech/Rhetoric Communications
University of Oregon 1986 — 1990
Bachelor's in Communications, Speech Communication and Rhetoric
Progressive Insurance 2015 - Present
Insurance Technologies 2013 - 2015
The Hartford 2012 - 2013
The Hartford 2009 - 2012
The Hartford 2006 - 2009
Travelers 2005 - 2006
The Hartford 2001 - 2005
The Hartford 2000 - 2001
The Hartford 2000 - 2000
The Hartford 1998 - 2000
Skills
Business Analysis, SQL, Leadership, HTML, Relational Databases, Time Management, Requirements Gathering, SDLC, Business Requirements, Insurance, Visio, Requirements Analysis, Vendor Management, Process Improvement, Project Management, Testing, Databases, Quality Assurance, SharePoint, Six Sigma, Business Process..., User Acceptance Testing, Business Process, Change Management, Management, Data Warehousing, Financial Services, Software Documentation, Information Technology, IT Strategy, Data Analysis, Customer Service, Software Project..., Analysis, Systems Analysis, Strategic Planning, Resource Management, Agile Methodologies
Education
University of Oregon
Bachelor’s Degree, Sociology
Rodan + Fields Dermatologists October 2014 - Present
The Hartford April 2013 - October 2014
Stella & Dot January 2012 - April 2013
Progressive Insurance May 2010 - January 2012
Progressive Insurance October 2007 - May 2010
Progressive Insurance August 2004 - October 2007
Skills
Corporate Training, Public Speaking, Evaluation & Measurement, Time Management, Blended Learning, Training & Development, Leadership Development, Self-directed, Instructional Design, Writing, Research, Needs Analysis, Task Analysis, Project Management, Content Development, Captivate, Coaching, Development, E-Learning, Employee Training, Instructor-led Training, Leadership, Management, Training
Education
University of Phoenix 2008 — 2009
Masters, Adult Education & Training
University of Puget Sound 2001 — 2004
BA, Psychology
The Hartford April 2011 - Present
The Hartford April 2007 - April 2011
Aetna, INC. May 2005 - December 2006
Aetna April 2003 - May 2005
Aetna June 2001 - April 2003
Aetna March 1998 - June 2001
Skills
Group Benefit..., Insurance, Disability Insurance, Employee Benefits, Claim, Life Insurance, Vendor Management, Call Centers, Risk Management, Management, Relationship Management, Claims Management, Leadership, CRM, Account Management, Strategy, Salesforce.com, Training
Education
University of Phoenix
Marketing/Marketing Management, General
Utica College
Liberal Arts and Sciences/Liberal Studies
Sutter Health July 2012 - February 2015
Sutter Health July 2011 - July 2012
BlueShield of CA January 2009 - January 2011
Blue Shield of California November 2007 - December 2008
The Hartford May 2006 - November 2007
California State Automobile Association (CSAA) February 2001 - May 2006
Civil Service Employees Insurance June 1992 - January 2001
Skills
Transformation..., Organizational Change..., Business Process..., Strategic Planning..., Program Management, Portfolio Management, Claims Management, Process Engineering, Organizational..., Lean Six Sigma, Kaizen Facilitation, Continuous Process..., Lean Tools, Leadership, Six Sigma, Change Management, Strategy, Cross-functional Team..., Business Process, Strategic Planning, Healthcare, Process Improvement, Kaizen, Insurance
Education
University of Phoenix 1990 — 1992
MBA, Business
Bridgepoint Education June 2014 - Present
Sempra Energy August 2012 - May 2014
The Hartford January 2012 - April 2012
Data Strategies, Inc. June 2011 - October 2011
New Horizons Computer Learning Center, San Diego May 2011 - June 2011
University of California October 2003 - June 2009
Verizon Wireless April 1997 - May 2003
Skills
Customer Service, Technology, A+ Certified, CompTIA Network+..., Training, Software Implementation, Call Center, Cellular Communications, Help Desk Support, University Relations, Technical Support, Laptops, Administrative..., Analysis, Call Centers, Leadership, Microsoft Excel, Software Documentation, Administrative..., CompTIA A, Security, Windows, Troubleshooting
Education
New Horizons Computer Learning Center 2010 — 2011
Comptia Certification
University of Phoenix 2008 — 2010
Bachelor of Science, Information Technology/ Business Systems Analysis, 3.7
Bank of America June 2015 - Present
Bank of America April 2014 - Present
The Hartford February 2011 - October 2013
Merrill Lynch (Acquired by Bank of America) January 2007 - January 2011
Bank of America April 2000 - December 2006
Bank of America June 1990 - March 2000
Western Savings and Loan Association (Purchased by Bank of America) January 1987 - June 1990
Skills
Leadership, Strategy, Process Improvement, Financial Services, Call Centers, Management, Banking, Customer Experience, Vendor Management, Executive Management, Risk Management, Operations Management, Change Management, Retail Banking, Business Analysis, Strategic Planning, Insurance, Six Sigma, Customer Satisfaction, Business Process..., Relationship Management, Cross-functional Team..., Sales Management, Team Leadership, Coaching, Finance, P&L Management, Wealth Management, Investments, Project Management, Telephony, Analytics, Credit, Workforce Management, Sales, Portfolio Management, Customer Service, Loans, Employee Engagement, DMAIC, Integration, Customer Relations, Lean Manufacturing, Business Process..., Knowledge Management, Series 6, Series 63, Public Speaking, Brand Loyalty
Education
University of Phoenix 2005 — 2006
Bachelors of Science, Business Management, 3.77 GPA
American Strategic Insurance July 2012 - Present
Vendor Logics January 2012 - February 2015
Insurance Servicing and Adjusting Company June 2009 - July 2011
The Hartford 1999 - 2009
Skills
Vendor Management, Operations Management, Business Efficiency, Project Management, Catastrophe Mangement, Cost Management, Strategic Planning, Training, Department..., Pilot Projects, Presentations, Diversity & Inclusion, Operational Efficiency, Compliance and Security, Account Management, Analysis, Budgets, Business Analysis, Business Process..., Change Management, Claim, Claim Investigation, Claims Management, Coaching, Commercial Insurance, Contract Negotiation, Customer Service, Employee Benefits, Employee Training, Fraud, General Insurance, Insurance, Investigation, Leadership, Legal Liability, Liability, Management, Negotiation, Process Improvement, Property, Property Damage, Recruiting, Risk Assessment, Risk Management, Sales Management, Subrogation, Team Building, Team Leadership, Workers Compensation, Property & Casualty...
Education
University of Phoenix
B.S. Business Management, Business, 3.9
BCD Travel August 2010 - Present
The Hartford June 2006 - April 2010
Automobile Club of Southern California July 1998 - June 2006
Skills
Business Development, Communication, Microsoft Office, Process Improvement, Project Management, Project Planning, Risk Assessment, Strategic Planning, Time Management, Workforce Management, Workforce Planning, Leadership, Business Process..., Analysis, Business Analysis, Cross-functional Team..., Team Building, Coaching, Service Delivery, Customer Satisfaction, Call Centers, Management, Change Management, Performance Management
Education
University of Phoenix 2008 — 2010
BS, Business Administration, Management and Operations
IMA Financial Group, Inc. May 2013 - Present
Hub International May 2012 - May 2013
Olson and Olson Ltd. June 2011 - May 2012
Mercer February 2003 - January 2011
The Hartford July 2000 - February 2003
Unum March 1997 - July 2000
Skills
Disability Insurance, Health Insurance, Health Savings Accounts, Employee Benefits, Brokers, Insurance, Flexible Spending..., COBRA, Life Insurance, Term Life Insurance, Underwriting, Benefits Administration, Health Care Reform, Account Management
Education
University of Phoenix 2003 — 2007
Bachelor of Science, Business Administration
Graduate of South Portland High School
State of Colorado Life & Health Insurance License
Wyndham Hotel Group, LLC September 1997 - Present
The Hartford 2004 - 2005
Wyndham Hotel Group 1997 - 2003
Skills
Customer Service, Contract Management, Hospitality Management, Project Management, Financial Services, Hospitality Service, Purchase Management, Insurance, Bank Reconciliation, Cash Handling, Paralegals, Hotels, Meeting Planning, Revenue Analysis, Front Office, Sales, Yield Management, Pre-opening, Budgets, Food & Beverage
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Hospitality Administration/Management, B
University of Phoenix 2008 — 2009
Associate of Arts (A.A.), Hospitality and Recreation Marketing Operations
Ernst & Young August 2011 - Present
The Hartford July 2010 - August 2011
The Hartford July 2007 - July 2010
The Hartford March 2009 - January 2010
The Hartford January 2006 - June 2007
The Hartford January 2004 - December 2005
Accenture 1988 - 2003
Education
University of Pennsylvania 1984 — 1988
Bachelors, Engineering
The Guardian Life Insurance Company of America December 2012 - Present
Axis Capital November 2010 - December 2012
Link Consulting Group 2010 - 2010
Hub International 2010 - 2010
Marsh 2007 - 2009
Aetna 2003 - 2007
The Hartford 1997 - 2003
UnitedHealthcare 1990 - 1997
Skills
New Business Development, Pricing Negotiation, Underwriting, Product Development, Sales Management, Team Leadership, Business Strategy, Account Management, Leadership Development, Healthcare, Financial Institutions, Credit Unions, Insurance, Brokers, Strategic Planning, Marketing Strategy, Risk Management, Negotiation, Product Management, Start-ups, Health Insurance, Business Planning, Strategy, Employee Benefits, Leadership, Marketing, Business Development, Management, Executive Management, Disability Insurance
Education
University of Pennsylvania - The Wharton School 1986 — 1990
BS, Economics
Cigna January 2014 - Present
The Hartford May 2006 - December 2013
The Hartford October 2003 - May 2006
The Hartford September 2002 - October 2003
The Hartford January 2002 - September 2002
The Hartford March 2001 - January 2002
The Hartford September 1998 - April 2001
Omnipoint Communications August 1996 - September 1998
Skills
Change Leadership, Critical Thinking, Collaborative Problem..., Business Process..., Process Engineering, Strategic Thinking, Technology Evaluation, Telecommunications, Forecasting, Capacity Planning, Strategy Development, Budget Management, Performance Analysis, Staff Development, Workflow Solutions, Data Analysis, Influential, Call Center, Business Process..., Change Management, Vendor Management, Outsourcing, Strategy, Business Process..., Workforce Management, Leadership, Customer Satisfaction, Business Process, Resource Management, Project Portfolio..., Business Analysis, Call Centers, Budgets, Pegasystems PRPC, Public Speaking, Requirements Gathering, Social Influence, Business Requirements, Business Process..., Process Improvement, SDLC, PMO, Business Transformation, Operational Excellence, Call Center...
Education
University of Phoenix 2008 — 2009
Masters, Business Administration
University of Phoenix 2003 — 2006
Bachelor of Science, Business Administration
Lincoln Financial Group June 2013 - Present
Lincoln Financial Group January 2013 - June 2013
Lincoln Financial Group March 2012 - January 2013
Lincoln Financial Group November 2010 - April 2012
The Hartford November 2007 - November 2010
The Hartford May 2007 - November 2007
SAP America August 2006 - April 2007
Wake Forest University August 2004 - May 2006
John Templeton Foundation June 2005 - December 2005
AC Nielsen BASES 2003 - 2004
Skills
Direct Marketing, Advertising, Market Research, Copywriting, Marketing, Internal Communications, Product Marketing, Project Management, Marketing Strategy, Management, Strategy, Integrated Marketing, Brand Development, Account Management, Marketing Communications, Sales
Education
Wake Forest University 2004 — 2006
Master's Degree, Communication Studies
Washington and Lee University 1999 — 2003
Bachelor's Degree
University of Oxford 2001 — 2002
Medical Solutions April 2013 - Present
On Assignment Nurse Travel February 2012 - April 2013
CSA Travel Protection September 2007 - August 2011
The Hartford September 2003 - September 2007
Skills
Insurance, Microsoft Office, Healthcare, Customer Service, Call Center, Budgets, Strategic Planning, Outlook, Sarbanes-Oxley Act, Sales, Process Improvement, Visio, Microsoft Excel, Team Building, Account Management, Contract Negotiation, Salesforce.com, Microsoft Word, Access, Event Planning, Email Marketing, Quality Assurance, Lead Generation, Marketing Communications, HIPAA
Education
San Diego Christian College 2013 — 2015
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Project Management
The Hartford October 2008 - Present
The Hartford 2008 - October 2011
Skills
Business Analysis, Business Requirements, Insurance, Business Process..., Requirements Analysis, Change Management, Process Improvement, Business Process, Management Consulting, PMO
Education
University of Phoenix 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Diocese of Springfield 2015 - Present
The Hartford 2011 - 2013
MassMutual Financial Group 1990 - 2010
The Phoenix Companies 1982 - 1990
Dry Dock Savings Bank 1978 - 1980
Skills
Investments, Mutual Funds, Due Diligence, Financial Risk, Analysis, Strategy, Investment Management, Competitive Analysis, Fixed Income, Risk Management, Financial Services, Equities, Retirement Planning, Asset Allocation, Financial Reporting, Financial Analysis
Education
University of Pennsylvania - The Wharton School 1980 — 1982
MBA, Finance
Yale University 1974 — 1978
BA, History
The Hartford May 2015 - Present
US Army April 2007 - Present
Army National Guard February 2005 - March 2007
Staffmark at Aegon October 2006 - February 2007
Chick-Fil-A April 1995 - May 2003
Skills
Security Clearance, Intelligence Analysis, Training, Management, Military, Team Leadership, Physical Security, Leadership, Military Operations, Defense, Intelligence, Quality Assurance, Risk Management, Problem Solving, Analyst Notebook, Microsoft Office, Analysis, Military Experience, Customer Service, Cash Management, Inventory Management, Adaptability, Coaching, Data Analysis, Database Auditing, SQL, Information Security, Team Building, Pinwale, Communication Skills, Targeting, Tactical Operations, Biometrics, Investigation, Fax, Call Centers, Google Earth, Google Maps, Google Chrome, DoD, Army, National Security, Command, Force Protection, Information Assurance, Operational Planning, Underwriting, Property & Casualty...
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS)
Lansdale Catholic High School 1991 — 1995
High School
The Hartford April 2012 - Present
Firstmark Credit Union April 2011 - April 2012
JPMorgan Chase May 2006 - April 2012
Skills
Creative Problem Solving, Problem Analysis, Account Management, CRM, Training, Leadership, Management, Performance Management, Sales, Call Centers, Marketing, Interviews, Coaching, Customer Service, Teamwork, Microsoft Office, Microsoft Excel, Process Improvement, Mentoring, Policy, Leadership Development, Public Speaking
Education
University of Phoenix 2000 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
National Diagnostics, Inc. January 2010 - Present
Hireright(NDI) 2010 - Present
TIAA-CREF September 2007 - August 2009
The Hartford September 2005 - September 2007
Aon Hewitt September 2003 - May 2005
New York United Hospital Medical Center July 2003 - October 2003
Jewish Home & Hospital September 1997 - October 2003
Skills
Human Resources, Administrative..., Payroll, Customer Service, Management, Microsoft Excel, Project Management, Policy, Quality Assurance, Spreadsheets, Program Management, Budgets, Insurance, Deferred Compensation, Customer Retention, Process Improvement, Access, Microsoft Office, Pricing, Purchasing, Training, Administrative...
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Saint Raymond's Academy for Girls 1989 — 1992
High School Diploma, Academic Studies
Allianz Life December 2011 - Present
Allianz SE January 2009 - December 2011
Allianz Life Insurance Company January 2009 - December 2011
Allianz January 2009 - December 2011
Woodbury Financial Services January 2001 - January 2009
The Hartford 2001 - 2009
Fortis Financial Group 1998 - 2001
The MONY Group 1988 - 1994
Skills
Bloomberg
Education
University of Pennsylvania - The Wharton School 1984 — 1986
MBA, Marketing
Yale University 1975 — 1979
US Small Business Administration August 2014 - Present
US Small Business Administration August 2014 - Present
Zumba April 2012 - Present
Department of Veterans Affairs February 2013 - August 2014
U.S. Department of Veterans Affairs February 2013 - August 2014
National Labor Relations Board August 2011 - March 2013
The Hartford October 2009 - August 2011
The Hartford October 2009 - August 2011
Walt Disney World January 2008 - August 2010
US Army June 1994 - January 2004
Skills
Human Resources, Employee Relations, Employee Benefits, Recruiting, Training, Interviews, New Hire Orientations, Onboarding, Organizational..., Policy, Resume Writing, Conflict Resolution, Personnel Management, Performance Management, Leadership Development, Employee Training, Benefits Administration, Customer Service, Public Speaking, Microsoft Office, Leadership, Microsoft Excel, Coaching, Microsoft Word, Government, Nonprofits, Program Management, Outlook, Military, Community Outreach, Administration, Time Management, Team Building, PowerPoint
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
University of Mary Hardin Baylor 2005 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Symetra October 2013 - Present
Symetra September 2012 - September 2013
John Hancock Life Insurance Company (U.S.A.) August 2009 - September 2012
The Hartford February 2008 - July 2009
The Hartford September 2004 - February 2008
Hartford Life April 1989 - August 2004
Tillinghast 1988 - 1989
Skills
Actuarial Science, ALM, Enterprise Risk..., Enterprise Software, Financial Modeling, Economic Capital, Disability Insurance, Financial Risk, Financial Services, Fixed Annuities, Corporate Finance, Insurance, Investments, Life Insurance, Reinsurance, Risk Management, Strategic Financial..., Strategy, Underwriting, Valuation, Financial Reporting, Health Insurance, Financial Planning
Education
University of Pennsylvania - The Wharton School 1979 — 1982
B.S., Economics
Delta Dental of Oklahoma September 2015 - Present
The Hartford November 2014 - September 2015
Hobby Lobby August 2014 - November 2014
Cox Business Services April 2004 - July 2014
Sprint PCS October 2000 - March 2004
TSR Wireless September 1997 - September 2000
Skills
Telecommunications, Customer Experience, Customer Retention, Collections, Call Center, Revenue Analysis, Revenue Assurance, Auditing, Internal Audit, Conversion Optimization, Onboarding, Mergers, Integration, Integrity, Telecommunications..., Billing Systems, Wireless, Social Networking, Technical Support, Troubleshooting, Call Centers, Telephony, Broadband, VoIP, Team Leadership, Process Improvement, Billing Solutions, Cellular Communications, Hiring, Billing Mediation, Account Management, Billing Process, Accounts Payable, Internet Services, Product Management, Employee Training, Team Building, Financial Reporting, Operations Management, Project Management, Invoicing, Vendor Management
Education
University of Oklahoma
Administrative Leadership
FanSided.com October 2011 - Present
Converse November 2011 - August 2013
Blogging From The Bleachers May 2010 - May 2012
Baseball Reflections May 2011 - December 2011
Reebok February 2011 - November 2011
Seamheads.com May 2010 - June 2011
The Hartford January 2010 - October 2010
adidas June 2008 - December 2009
The Sports Authority September 2007 - June 2008
Lids February 2006 - August 2007
Skills
Social Media, Microsoft Office, Sports, Blogging, Baseball, Retail HR Principles, Wordpress, Sales, Social Networking, Press Releases, Retail, WordPress, Facebook, Sports Writing, Sports Marketing, Management, Leadership, Time Management, Interviews, Editorial, Training, Content Management, Social Media Marketing, Coaching
Education
University of Phoenix 2005 — 2009
B.S., Business/Retail Management
Hong Kong International School 1998 — 2000
Singapore American School 1996 — 1998
FCCI Insurance Group October 2012 - Present
Infinity Insurance Company March 2012 - August 2012
The Hartford April 2009 - March 2012
The Hartford September 2007 - April 2009
Allstate March 2004 - September 2007
Skills
Insurance, Property & Casualty..., Commercial Insurance, Casualty, Liability, Claim, Commercial Lines, Property Damage, Subrogation
Education
University of Phoenix 2006 — 2010
Bachelor’s of Science, Business Management
University of Phoenix 2006 — 2010
Bachelor of Science in Business Management , Business Administration and Management, General
Orange County Government June 2014 - Present
Sprint January 2008 - March 2014
CenturyLink Technology Solutions June 2006 - December 2008
Sprint June 2001 - June 2006
Bellsouth- Mobility May 1996 - June 2001
The Hartford January 1994 - March 2000
Florida Department of Highway Safety and Motor Vehicles January 1991 - March 1996
Skills
Computer/Data-Entry/Wind..., Management, Software Documentation, Troubleshooting, Sales, Time Management, Accounting, Accounts Payable, Call Centers, Coaching, Customer Satisfaction, Insurance, Networking, Team Leadership, Security, Customer Service, Public Speaking, Microsoft Office, Leadership, Microsoft Excel, Project Management, Microsoft Word, Training, Negotiation, Contract Negotiation, Corporate Communications, EMS, Public Safety, Structural Firefighting, Vehicle Extrication, Wildland Firefighting
Education
Valencia College
Fire Science and Emergency Medicine
Jeff Davis High School
Business Administration, Management and Operations
University of Phoenix
Computer Software Engineering
The Hartford January 2015 - June 2015
Walt Disney World September 2012 - October 2014
Lumea Professional April 2012 - September 2012
Fossil June 2008 - April 2012
Hallmark Cards September 2003 - June 2008
Walt Disney World August 2006 - January 2007
Skills
Customer Service, Decision Making, Financial Analysis, Underwriting, Training, Leadership, Risk Assessment, Retail, Hiring, Merchandising, Inventory Management, Event Planning, Social Media, Time Management, Sales, Microsoft Excel, Coaching, Visual Merchandising, Recruiting, Social Media Marketing, Advertising, Inventory Control, Forecasting, Loss Prevention, Employee Relations, Telephone Skills, Social Networking, Market Research, Team Leadership, Team Building, Store Management, Invoicing, Payroll, Event Management, Marketing, Account Management, Spreadsheets, Process Scheduler, Retail Sales, Customer Satisfaction, Accounts Receivable, Teamwork, Risk Management
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Business Management
C.H. Robinson May 2012 - August 2015
The Hartford March 2004 - May 2012
City of Edmond 2002 - 2004
Skills
Team Building, Microsoft Office, Operations Management, Customer Retention, Property & Casualty..., Underwriting, Community Outreach, Employee Engagement, Quality Assurance, Job Coaching, Mentoring, Emergency Dispatch, Training Facilitation, Compliance, Coaching, Project Planning, Human Resources, Insurance, Public Speaking, Transportation..., Time Management, Management, Customer Service, Leadership, Training, Process Improvement, Logistics Management, Logistics, Supply Chain Management, Microsoft Excel, Transportation, 3PL, Call Centers
Education
University of Phoenix 2013 — 2014
Master's Degree, Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor's degree, Business Administration and Management, General
Oklahoma State University
Oklahoma Christian University
Uber 2015 - Present
Lyft December 2014 - Present
Language People November 2014 - January 2015
Jenny Craig November 2013 - November 2014
The Hartford October 2008 - January 2012
AutoAnything June 2007 - September 2008
GEICO March 2005 - March 2007
Walmart March 2002 - March 2005
United States Postal Service November 2004 - February 2005
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2012 — 2014
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Helix High School 1997 — 2001
High School
The Travelers August 2012 - Present
The Hartford November 1997 - August 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Outlook, English, Research, Strategic Planning, Resource Management, Kanban, Agile & Waterfall..., Business Rules, Business Strategy, Operations Management, SDLC, Business Analysis, Insurance, Process Improvement, Vendor Management, Visio, Business Process..., Business Requirements
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Business Administration and Management, General
The Hartford December 2013 - Present
The Hartford August 2011 - Present
The Hartford February 2007 - August 2011
The Hartford•Lead a staff of 16 Customer Care Special Services Representatives (CCSSR) October 2006 - February 2007
The Hartford October 2005 - October 2006
The Hartford October 2003 - October 2005
The Hartford November 2002 - October 2003
The Hartford November 2001 - November 2002
Skills
Passion for Success, Contact Center..., Operations Management, Leadership Development, Team Leadership, Operational Excellence, Customer Service, Communication Skills, Customer Retention, Coaching, Performance Improvement, Project Management, Adobe, Adobe Connect, Motivation, Diversity & Inclusion, Learning Management, Performance Management, Blended Learning, New Hire Training, Hiring Employees, PowerPoint, Microsoft Office, Business Process Mapping, Career Development, Designing Learning, Timely Decision Making, Accountability, Time Management
Education
University of Phoenix 2001 — 2004
Master of Business Administration (MBA), Human Resources Management and Services
Wichita State University 1997 — 2001
Bachelor of General Studies, Music, Business and Communication
Grand Geneva Resort July 2013 - Present
Tree&Timber Inc. 2011 - Present
Subway November 1999 - March 2006
The Hartford December 2004 - May 2005
Skills
QuickBooks, Microsoft Office
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Health/Health Care Administration/Management
4imprint March 2013 - Present
Charter Communications 2009 - 2013
The Hartford 2008 - 2009
Skills
Customer Service, Accounting, Credit, Microsoft Excel, Sales, Accounts Receivable, Call Centers, Microsoft Office, Leadership, Time Management, Social Media, Account Management, Team Building
Education
University of Phoenix 2011 — 2014
Bacherlors In Criminology, Criminal Justice/Police Science, 4.4 GPA
Hudson High
The Carpet Magicians, LLC January 2011 - Present
The Hartford July 2002 - December 2010
Skills
Customer Service, Sales, Team Building, Marketing, Sales Management, New Business Development, Microsoft Office, Strategic Planning, Small Business, Public Speaking, Negotiation, Microsoft Excel, Coaching, Social Media, Microsoft Word, Leadership Development, Training, Customer Satisfaction, Recruiting, Inventory Management, Marketing Strategy, Social Networking, Leadership, Selling, Contract Negotiation, Account Management, Entrepreneurship, Budgets, Social Media Marketing, Business Planning, Advertising, Direct Sales, Online Marketing, Management, Start-ups, Marketing Communications, Market Research, Business Development, Retail, Event Planning, Public Relations, Time Management, Team Leadership, Online Advertising, Operations Management, Lead Generation, Fundraising, Cold Calling, Strategy, CRM
Education
University of Phoenix 1992 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General
Crum & Forster October 2007 - August 2014
Crum & Forster October 2005 - October 2007
The Hartford 2004 - 2005
OneBeacon Insurance 1998 - 2003
Skills
Premium Billing &..., A/R Trial Balances, Premium Audits, Cancellations &..., Agent Commissions, Problem Resolution, Management Reporting, Operational Process..., Insurance System..., Customer Service, Operations Management, Staff..., Productivity..., Budgeting and Expense..., SOX Compliancy, Property & Casualty..., Microsoft Office, Microsoft Excel, Budgets, Outlook, Management
Education
University of Phoenix
Associate's Degree, Business Administration and Management, General
The Hartford August 2012 - Present
Sherwin-Williams May 2011 - August 2011
Oklahoma City Boathouse Foundation May 2010 - August 2011
SeaWorld May 2008 - August 2008
Skills
Team Leadership, Human Resources, Student Athlete, Fast-paced, Fast Learner, Challenging Environment, Multi Tasking, Highly detail oriented, Organizational..., Leadership Development, Recruiting, Analysis, Career Development, Coaching, College Recruiting, Conflict Resolution, Customer Service, Employee Training, Interviews, Leadership, Microsoft Office, Microsoft Word, Organizational..., Personnel Management, PowerPoint, Research, Social Networking, Time Management, Training, Onboarding, Team Building
Education
University of Oklahoma 2011 — 2012
Master, Human Relations; Human Resources, 4.0
University of Oklahoma 2008 — 2010
Bachelor of Arts, Psychology
The Church Foundation 2006 - Present
The Hartford 2012 - 2014
Vanguard 2002 - 2012
Goldman Sachs 1994 - 2002
Northrop Grumman Advanced Technology Laboratories (ATL) 1986 - 1992
Skills
Investment Management, Equities, Mutual Funds, Finance, Management, Alternative Investments, Hedge Funds, Investment Strategies, Bloomberg, Valuation, Financial Modeling, Portfolio Management, Asset Managment, Investment Banking, Private Equity, Capital Markets, Investments, Fixed Income, ETFs, Equity Research, Emerging Markets, Asset Management, Asset Allocation
Education
University of Pennsylvania - The Wharton School 1992 — 1994
MBA, Finance
University of Pennsylvania 1982 — 1986
BSEE, Electrical Engineering
The Haverford School
College Prep, College Preparatory
The Hartford May 2012 - Present
The Hartford June 2007 - May 2012
The Hartford April 2005 - June 2007
Tactical Marketing Solutions January 2003 - February 2005
NGC Worldwide Inc July 2000 - January 2003
NGC Worldwide Inc August 1998 - July 2000
Skills
Underwriting, Commercial Lines, Insurance, Umbrella, Workers Compensation, Commercial Insurance, Property & Casualty..., General Liability, Professional Liability, General Insurance, Casualty, Liability, Employment Practices..., Mentoring, Coaching, Call Center, Sales Management, New Business Development, Umbrella Insurance, Leadership, Employee Benefits, Selling, Sales, Claim, Customer Retention, Risk Management, Training, Account Management, Call Centers, Small Business, Management, Legal Liability, Customer Service, Recruiting, Forecasting, Team Management, Time Management, Sales Process, Interviews, Employee Training, Salesforce.com, Financial Services, Cold Calling, Direct Sales, Analysis, Building Relationships, Relationship Management, Life Insurance, Disability Insurance, Sales Operations
Education
University of Phoenix 2008 — 2011
MBA, Business
Charter Oak State College 2003 — 2006
Bachelor of Science, Business
Gateway Community College 2000 — 2002
Associate of Science, Automotive Technology
Mercer April 2015 - Present
The Standard February 2013 - April 2015
The Standard February 2010 - February 2013
The Standard April 2003 - March 2010
Mutual of Omaha March 1995 - April 2003
The Hartford February 1993 - March 1995
Travelers Insurance April 1992 - February 1993
Aetna December 1990 - March 1992
The Standard March 1987 - December 1990
The Hoover Company July 1984 - December 1986
Skills
Employee Benefits, Disability Insurance, Insurance, Sales, Marketing, Strategic Planning, Customer Service, Strategy, Program Management, Claim, Product Marketing, Group Insurance, Health Insurance, Management, Selling, Benefits, Sales Support, Claims, Financial Planners, Applicant Tracking..., Customer Relations, Consultative Selling, Sales Operations, Leadership, Life Insurance, Benefits Administration, Underwriting, Term Life Insurance
Education
University of Oregon
Bachelor of Science
The Hartford August 2014 - Present
The Hartford July 2014 - Present
The Hartford October 2007 - July 2014
Hartford Financial Services Group September 2003 - October 2007
The Hartford May 2001 - September 2003
The Hartford October 1993 - May 2001
The Hartford October 1992 - October 1993
The Hartford, AIG and St Paul September 1980 - October 1992
Skills
Risk Management, Business Strategy, Underwriting, Property & Casualty..., Insurance, Commercial Insurance, Leadership, Liability, Mergers & Acquisitions, Change Management, Professional Liability, Legal Liability, Workers Compensation, Brokers, Employment Practices..., Personal Lines Auto, Homeowners, Technology Development, Distribution
Education
University of Rhode Island 1976 — 1980
BS, Finance and Insurance
Wharton School, University of Pennsylvania 1999 — 1999
Advanced Executive Education Program
PLANCO Data Warehouse and Business intelligence MgrThe Hartford2003 - 2015
The Hartford 2003 - 2015
The Hartford 2003 - 2015
The Hartford 2003 - 2015
Applied Data Research/Computer Associates 1983 - 1995
McGraw-Hill 1980 - 1981
UniColl 1973 - 1977
Skills
Business Intelligence, Enterprise Architecture
Education
University of Pennsylvania
The Hartford November 2010 - Present
Liberty Mutual Insurance April 2007 - November 2010
Skills
Surety, Surety Bonds, Underwriting, Bonds, Umbrella Insurance, Financial Analysis, Commercial Lines, Licensed Property &..., Employment Practices..., Risk Management, Commercial Insurance, Process Improvement, Credit, Financial Risk, Brokers, Portfolio Management, Claims Management, General Insurance, Account Management
Education
University of Oklahoma 2001 — 2005
Bachelors, Journalism- Advertising
NISD - John Marshall High School August 2014 - Present
The Hartford August 2011 - August 2014
Allstate August 2010 - August 2011
Member Relationship Specialist May 2008 - June 2010
Skills
Insurance, Commercial Insurance, Workers Compensation, General Insurance, Casualty, Homeowners, Property & Casualty..., Liability, Umbrella Insurance, Commercial Lines, Legal Liability, Professional Liability, Financial Services, Teacher Training, Technical Support
Education
University of Phoenix-San Antonio Campus 2010 — 2016
Bachelor’s Degree, Business Administration, Management and Operations
UTC Aerospace Systems January 2001 - January 2013
UTC Aerospace Systems January 1999 - January 2001
DataProfit Corporation January 1996 - January 1999
The Hartford January 1993 - January 1996
Skills
JD Edwards, ERP, Intergration, Software Implementation, Enterprise Software, Requirements Analysis, Disaster Recovery, Oracle, WebSphere Application..., System Administration, Troubleshooting, IBM iSeries, Solution Architecture, Relational Databases, DB2, Microsoft SQL Server, Information Security, Security, IT Audit
Education
University of Phoenix 2009 — 2011
BA, Information Technology – Software Engineering
University of Phoenix 2006 — 2008
AA, Information Technology – Network
The Hartford December 2002 - July 2010
McDonald's Corporation October 1994 - October 2002
Education
University of Oklahoma - Price College of Business 1988 — 1992
BBA, Business Administration
Nationwide Insurance November 2013 - Present
Travelers January 2006 - October 2013
The Hartford 1997 - 2006
Fleet Bank July 1995 - December 1997
Shawmut Bank November 1992 - July 1995
Fleet Bank July 1990 - October 1992
Banc One Coporation December 1986 - July 1990
PSFS _Meritor Financial July 1980 - December 1987
Skills
Insurance, Strategic Planning, Segmentation, Analytics, Property & Casualty..., Financial Services, Customer Acquisition, Marketing Strategy, Marketing, Product Management, Thought Leadership, Leadership, Casualty, Mergers & Acquisitions, Professional Liability, Business Development, Commercial Insurance, Workers Compensation, Employment Practices..., Legal Liability, Commercial Lines, Executive Management, Liability, Umbrella Insurance, Brokers, General Insurance
Education
University of Pennsylvania - The Wharton School 1971 — 1975
BS Econ, Finance
The Hartford Senior Project ManagerHartford Technology Services Co.1998 - Present
Education
University of Phoenix 2006 — 2009
The Hartford 2012 - Present
The Hartford Financial Services Group 2008 - 2012
The Hartford 2000 - 2008
Skills
ITIL, Infrastructure, Insurance, Vendor Management, Underwriting, Business Requirements, SDLC, Process Improvement, Property & Casualty..., Business Analysis, Call Center, Requirements Gathering, Resource Management, Call Centers, Project Portfolio..., Disaster Recovery, Risk Management
Education
University of Phoenix 2003 — 2007
BS, Business Management
The Hartford May 2011 - Present
Travelers June 2004 - May 2011
St, Paul Personal Insurance 1995 - 1999
Skills
Property & Casualty..., Insurance, Commercial Insurance, Marketing, Underwriting, Casualty, General Insurance, Commercial Lines, Liability, Workers Compensation, Claim, Umbrella Insurance, Brokers, Professional Liability
Education
Chicago State University
B.A., Sociology/Anthropology
University of Phoenix
M.A., Management
The Hartford October 2014 - Present
The Hartford November 2011 - Present
Life Transitions, LLC March 2007 - Present
The Hartford January 2006 - November 2011
GE Commercial Finance October 2005 - August 2006
Executive Greeting, Inc. November 1980 - May 2004
Skills
Coaching, Employee Engagement, Leadership Development, Change Management, Organizational..., Performance Management, Process Improvement, Team Leadership, Employee Relations, Strategic Planning, Project Management, Executive Coaching, Operations Management, Business Coaching, Sales Management, Leadership, Personal Development, Project Planning, Business Process..., Career Development
Education
University of Phoenix 2002 — 2005
Bachelors
IPEC
Business
American Beacon Advisors November 2012 - Present
RS Funds January 2009 - November 2012
The Hartford September 2003 - January 2009
Education
University of Pennsylvania 1999 — 2003
The Hartford Senior Sales ConsultantThe HartfordMarch 2005 - September 2007
Education
University of Oklahoma 1988 — 1992
CIGNA May 2013 - Present
CIGNA March 2012 - April 2013
The Hartford March 2008 - March 2012
The Hartford September 2005 - March 2008
The Hartford April 2000 - September 2005
The Hartford April 1997 - April 2000
The Hartford July 1994 - April 1997
Skills
Process Improvement, Visio, Vendor Management, Call Center, Avaya, Analysis, Business Analysis, Business Process..., Call Centers, Change Management, Contract Management, Enterprise Software, Integration, Leadership, Management, Networking, Project Management, Program Management, Requirements Gathering, Strategic Planning, Telecommunications, Contact Centers, Data Analysis, Disaster Recovery, CRM, IT Strategy, ITIL, Insurance, Risk Management, SDLC, SQL, SharePoint, Six Sigma, Software Documentation, Start-ups, Strategy, Team Building, Telephony, Testing, Troubleshooting, System Deployment
Education
University of Phoenix 2003 — 2006
BA, Business Management
University of Phoenix
Bachelor degree, Business Management
Prudential Financial June 2008 - Present
Prudential Financial January 2006 - June 2008
The Hartford March 2005 - January 2006
Skills
Strategic Planning, Insurance, Account Management, Customer Service, Disability Insurance, Sales, Employee Benefits, Process Improvement, Life Insurance, Long-term Care, Health Insurance, Leadership
Education
University of Phoenix
Business Administration and Management, General
Zurich Financial Services July 2010 - Present
Zurich Insurance 2010 - Present
The Hartford February 1995 - July 2010
The Hartford March 2005 - June 2006
The Hartford February 2000 - February 2005
Education
University of Phoenix
BS, Business Management
The Hartford July 2012 - Present
The Hartford July 2004 - Present
Motorola Solutions October 1994 - July 2004
Motorola Solutions 1994 - 2004
Sheshunoff Information Services February 1992 - October 1995
Skills
Workforce Planning, Deferred Compensation, Talent Management, Performance Management, Talent Acquisition, Technical Recruiting, Change Management, Leadership Development, Coaching, Process Improvement, Customer Service, Employee Relations, Employee Engagement, Organizational..., Strategic Consulting, Building Relationships, Peer Mentoring, Mentoring Of Staff, Consulting, Personnel Management, Human Resources, Training, Leadership, Employee Benefits, Succession Planning
Education
University of Phoenix 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
The Hartford January 2000 - Present
WorldCom January 1996 - 2000
Skills
Business Analysis, Requirements Analysis, Requirements Gathering
Education
University of Phoenix 2003 — 2005
Information Technology
The Hartford Senior IT Project ManagerUnitedHealth GroupAugust 2012 - Present
CSC 2006 - 2008
Boehringer Ingelheim 2000 - 2006
Phoenix Mutual 1999 - 2000
Aetna 1999 - 1999
Skills
Information Technology, Active Directory, Project Delivery, Vendor Management, Program Management, IT Strategy, Business Analysis, Project Management, Requirements Analysis, Servers, PMP, MS Project, Resource Management, PMO, Business Intelligence, Business Process, Enterprise Architecture, IT Management, SDLC, Certified Project..., Process Improvement, Agile Methodologies, Disaster Recovery, IT Operations, Requirements Gathering, Infrastructure, Integration, Software Documentation, Software Development, Project Portfolio..., ITIL, Visio, Risk Management, IT Service Management, Windows Server, Cross-functional Team..., Business Requirements, Business Process..., Team Leadership, Data Warehousing, Business Continuity, Data Center, SQL, Governance
Education
University of Phoenix 2001 — 2003
MS, Information Systems
Valley Forge Christian College 1984 — 1988
BSB, Pastoral Studies
JKJ Benefits, LLC April 2008 - Present
Willis North America January 1996 - February 2008
Johnson & Higgins January 1994 - December 1995
The Hartford January 1986 - November 1993
Skills
Health Insurance, Employee Benefits, Insurance, Disability Insurance, Vendor Management, Health Savings Accounts, Negotiation, Leadership, Medicare, Sales, Life Insurance, Term Life Insurance, Long-term Care, Property & Casualty..., Brokers
Education
University of Oklahoma - Price College of Business 1982 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Hartford February 2011 - Present
Hartford Life November 2007 - January 2011
Skills
Employee Benefits, Insurance, Disability Insurance, Life Insurance, Talent Management, Recruiting, Performance Management, Employee Engagement, Talent Acquisition, Change Management, Coaching, Training, Customer Service
Education
University of Phoenix 2008 — 2011
Master of Business Administration (MBA)
University of Phoenix 2006 — 2008
Bachelor of Science in Business, Retail Management
Simsbury High School
Sun Life Financial June 2007 - Present
Genworth Financial February 2002 - June 2007
GE Capital 2001 - 2002
MassMutual Financial Group 2001 - 2001
ESPN 2000 - 2001
The Hartford 1999 - 2000
The Phoenix Companies 1997 - 1999
Skills
Cisco Technologies, Network Architecture, Security, Routers, WAN, VPN, Switches, CCNA, CCNP, Riverbed, Networking, IP
Education
University of Phoenix
Associate of Arts (AA), Information Technology, Networking
Cisco Training Courses
Professional Development Course
Leading Through Influence
PURE Group of Insurance Companies 2009 - Present
Privilege Underwriters 2009 - Present
The Hartford Insurance Group 2000 - 2009
The Hartford 2006 - 2008
The Hartford 2003 - 2006
The Hartford 2000 - 2003
Reliance Insurance 1997 - 2000
Travelers 1996 - 1997
Aetna 1975 - 1996
Skills
Property & Casualty..., Claim, Liability, Insurance, Casualty, Professional Liability, Underwriting, Legal Liability, Commercial Insurance, Insurance Law, Brokers, Fraud, Workers Compensation, Reinsurance, Product Liability, Litigation Management, Risk Management, Employment Practices..., Commercial Lines, D&O, Umbrella Insurance, Excess, General Insurance, Accident, CPCU, Subrogation, Inland Marine, Claim Investigation, Captives, Liability Analysis, Insurance Brokerage, Disability Insurance, Property Damage, Property Claims, Claims Management, Casualty Insurance, Management
Education
Villanova University 1969 — 1973
BA
University of Pennsylvania
MA
The Hartford October 2010 - Present
The Hartford September 2002 - October 2010
General Accident Insurance Company (Ja.) Limited January 1988 - August 2002
Skills
Actuarial Science, Property & Casualty..., Data Warehousing, Data Modeling, Commercial Lines, Enterprise Risk..., Data Analysis, Workers Compensation, Actuaries, Underwriting, Reinsurance, Economic Capital, Insurance, General Insurance, Solvency II, Casualty, Financial Risk, Liability, Commercial Insurance, Professional Liability, Claim, Fixed Annuities, Casualty Insurance
Education
University of Pennsylvania 1982 — 1986
BA, Math
Chestnut Hill Academy 1978 — 1982
High School
Third Wave Systems March 2013 - Present
The Hotel Minneapolis August 2010 - March 2013
W Hotels July 2008 - August 2010
The Hartford May 2007 - March 2008
Education
University of Phoenix 2008 — 2010
Masters, MBA
University of St. Thomas 2003 — 2007
BA, Business
Esurance 2014 - Present
Express Scripts 2012 - 2013
Medco Health Solutions 2007 - 2013
The Hartford 2000 - 2007
Skills
Six Sigma, Management, Software Quality..., Project Management, Process Improvement, SDLC, Business Analysis, Leadership, Lean Manufacturing, Requirements Analysis, Strategy, Visio, Business Process..., Cross-functional Team..., Scrum, HIPAA, Microsoft Office, Quality Assurance, Customer Service
Education
University of Phoenix 2000 — 2003
Master of Business Administration (MBA), Global Business Management
Saint Joseph's College 1995 — 1997
BA, History, Education
The Hartford AVPThe Hartford Insurance Group2007 - Present
The Hartford Financial Services Group 2007 - Present
Travelers 1986 - Present
Travelers Insurance 1985 - 2008
Education
University of Pennsylvania - The Wharton School
The Hartford February 2013 - Present
AAA Carolinas January 2011 - February 2013
AAA Carolinas August 2010 - January 2011
Liberty Mutual Insurance November 2004 - December 2009
Skills
Property & Casualty..., Insurance, Customer Service, Sales, Account Management, Risk Management, Performance Management, Marketing, Sales Management, Leadership Development, Strategic Planning, Team Building, Casualty, New Business Development, Customer Satisfaction, Employee Benefits, General Insurance, Leadership, Negotiation, Sales Process, Salesforce.com, Selling, Time Management, Training
Education
University of Phoenix
BS, Business-Mgmt
The Hartford 2012 - Present
The Hartford 2007 - 2012
Oklahoma Farmers Union May 1999 - June 2001
Skills
Process Improvement, Customer Service, Insurance, Vendor Management, Call Centers, Coaching, Customer Satisfaction, Change Management, Sales, Operations Management, Performance Management, Leadership, Team Building, Training, Risk Management, Customer Experience, Project Management, CRM
Education
University of Oklahoma
The Hartford Financial Services Group 1976 - 2002
Hartford Life 1976 - 2002
The Hartford 1976 - 2002
Skills
Investments, Insurance, Retirement Planning, Series 63, Series 7, Fixed Annuities, Retirement, Mutual Funds, Securities, Wealth Management, Investment Strategies, Asset Allocation, Asset Management, Alternative Investments, Investment Advisory
Education
University of Pennsylvania - The Wharton School 1955 — 1959
BS, Economics & Finance
Ensign-Bickford Industries, Inc. August 2014 - Present
Ensign-Bickford Aerospace & Defense Company January 2011 - August 2014
Ensign-Bickford Aerospace & Defense Company June 2007 - January 2011
The Hartford February 2005 - June 2007
Skills
Process Improvement, Program Management, Continuous Improvement, Team Leadership, Cross-functional Team..., Budgets, Project Planning, Lean Manufacturing, Manufacturing, Six Sigma, Human Resources, Security Clearance, Performance Management, Leadership, Root Cause Analysis, Engineering Management, Management
Education
University of Phoenix
Bachelor's degree, Human Resources Management and Services
The Hartford April 2015 - Present
The Hanover Insurance Group November 2012 - April 2015
Hanover January 2010 - November 2012
Lexington (Div 92 AIG) October 2008 - January 2010
Skills
Commercial Insurance, Commercial Lines, Casualty, Liability, Legal Liability, General Insurance, Umbrella Insurance, Insurance, Workers Compensation, Professional Liability, Inland Marine, Reinsurance, Employment Practices..., Claim, Property & Casualty..., Underwriting, CPCU, Claims Management, Team Building, Brokers, Property, Excess, Liability Analysis, D&O, Risk Management, Financial Analysis, Process Improvement, Customer Service, Directors & Officers..., Insurance Brokerage, Negotiation, Captives, Strategic Planning, Casualty Insurance
Education
University of Oklahoma 1982 — 1986
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Lawton High School
Olive Garden September 2009 - Present
Qdoba Mexican Grill March 2008 - September 2009
Olive Garden January 2006 - March 2008
The Hartford June 2003 - January 2006
Red Lobster January 2000 - January 2003
Education
University of Phoenix
Master of Business Administration, Human Resource Management
Western Connecticut State University
Bachelor of Arts, Psychology
The Hartford October 2012 - Present
The Hartford 2008 - September 2012
The Hartford 2006 - 2008
The Hartford 2003 - 2006
Bayer Diagnostics 2000 - 2003
H.C. Starck/Bayer Chemicals 1996 - 2000
Bayer Pharmaceuticals 1988 - 1995
GE Aviation 1985 - 1988
Skills
Deferred Compensation, Employee Relations, Leadership, Human Resources, HR Consulting, Insurance, Financial Services, Talent Management, Mergers & Acquisitions, Personnel Management, Employee Benefits, Performance Management, Leadership Development, Finance, Labor Relations, Succession Planning
Education
Wharton School, University of Pennsylvania
BS Economics, Labor Relations and Organization Design, Summa Cum Laude, GPA 3.9.
Indiana University
Strategic Leadership Program
Notre Dame University
Executive Leadership Development Program
Broadspire 2014 - 2015
The Hartford September 2010 - January 2014
Employers June 2004 - July 2010
Riverview Medical Center January 1999 - June 2004
Skills
Insurance, Mediation, Claim, Claims Management, Workers Compensation, Medicare, Litigation, Liability, Property & Casualty..., Training, Customer Service, Employee Training
Education
University of Phoenix 2006 — 2010
BSB/M, Business Management
State Auto Insurance January 2012 - Present
State Auto Insurance January 2011 - December 2011
State Auto Insurance December 2009 - December 2010
State Auto Insurance May 2008 - November 2009
The Hartford March 2004 - April 2008
The Hartford December 2001 - February 2004
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Casualty, Commercial Lines, Workers Compensation, Professional Liability, Legal Liability, Liability, Insurance, Employment Practices..., D&O
Education
University of Oklahoma 1983 — 1987
BBA, Finance
SCI Inspection; and Business Owner (E-Commerce) September 2012 - Present
SCI Inspections September 2012 - Present
Professional Community Management December 1999 - April 2007
The Hartford 1988 - 1998
Skills
Operational Risk..., Loss Control, Organization, Entrepreneurship, Inspection, Microsoft Office, Risk Management, Budgets, Microsoft Excel, Property & Casualty..., Commercial Insurance, Legal Liability, Underwriting, Workers Compensation, Training
Education
University of Oregon
LIbrary Science
Willamette University
BA, Chemistry
The Hartford January 2013 - Present
Deloitte August 2011 - January 2013
Skills
Accounting, Auditing, Big 4, Financial Analysis, Valuation, Due Diligence, Underwriting, Surety Bonds, US GAAP, Financial Modeling, Enterprise Risk..., Finance, GAAP
Education
University of Oklahoma - Price College of Business 2007 — 2011
Bachelor of Science (B.S.), Accounting and Finance
Jesuit College Prep 2001 — 2005
Shawnee Mission Kia August 2012 - May 2013
Orkin Pest Control January 2012 - July 2012
SelectQuote Auto & Home Insurance Services July 2011 - January 2012
Shawnee Mission Ford May 2010 - June 2011
Wyndham Vacation Ownership June 2009 - November 2009
The Hartford September 2004 - September 2008
SpringHill Suites by Marriott August 2001 - November 2003
Skills
Operational Efficiency, Troubleshooting, Strategic Planning, Yield Management, Research, Performance Improvement, Training, Customer Service, Budgets, Customer Satisfaction, Team Leadership, Team Building, Leadership, Program Management, Project Management, Sales, Management, Insurance, Finance
Education
University of Phoenix-Kansas City Campus 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix-Kansas City Campus 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Connecticut School of Law September 1996 - Present
The Hartford 1984 - 2001
Education
University of Pennsylvania 1954 — 1961
B.S. In Economics, J.D.
The Hartford August 2007 - Present
Skills
Problem Finder, Team Motivator, Innovator, Excellent Communication..., Acquire, manage, and..., Creative Concept...
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Self employed September 2010 - September 2012
Lehigh Valley Acura June 2010 - September 2010
Manpower Professional April 2010 - July 2010
Verizon Communications January 2007 - April 2009
The Hartford October 2005 - January 2006
Telerx October 2003 - July 2004
Skills
Sales, Customer Satisfaction, Selling, Sales Process, Call Centers, Customer Service, New Business Development, Customer Retention, Analysis, Telecommunications, Outlook, Microsoft Excel, Customer Experience, Banking, Public Speaking
Education
University of Phoenix 2011 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
The Hartford Insurance Group July 2002 - Present
The Hartford July 1986 - July 2002
Skills
Customer Service, Leadership, Liability
Education
University of Phoenix 2010 — 2013
Business Management
Professional Insurance Group, LLC Preferred Choice Insurance 2014 - Present
The Hartford 2010 - May 2014
First Choice Insurance 2013 - 2014
The Hartford 2005 - 2010
NCO (UPS Service Center) 2002 - 2005
Skills
Customer Service, Customer Retention, Commercial Insurance, Property & Casualty..., Communication Skills, Business Decision Making, Risk Assessment, Oral & Written..., Time Management, Critical Thinking
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Finance, General
The Hartford
Skills
Business Analysis, Liability, Claims Management, General Insurance, Process Improvement, Leadership
Education
University of Phoenix
Sumner & Sumner Insurance August 2013 - Present
The Hartford 2006 - 2013
The Hartford May 2005 - 2006
Skills
Property & Casualty..., Commercial Insurance, Workers Compensation, Employment Practices..., D&O, Umbrella Insurance, Surety Bonds, Claims Handling, Outlook
Education
University of Phoenix
The Hartford May 2015 - Present
Aetna November 2014 - June 2015
Skills
cusotmer service, Management, Claims Handling, Property Claims, Health Insurance, Property & Casualty..., Information Technology
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General