The Hartford
Industry: Financial services company
DescriptionThe Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company. The Hartford is a Fortune 500 company headquartered in its namesake city of Hartford, Connecticut. It was ranked 156th position in Fortune 500 in the year of 2018. Headquarters: Hartford, Connecticut, United States Number of employees: ~16,400 (2017) CEO: Christopher J. Swift (Jul 1, 2014–) Subsidiaries: Y-Risk, LLC,
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The Hartford Employees
The Hartford April 2014 - Present
ING Financial Services December 2005 - April 2014
LIMRA International July 2001 - November 2005
Skills
Analysis &..., Survey Design, Project Management, Market Research, Statistical Software, Competitive Intelligence, SPSS, Access, Voice of the Customer, Brand Tracking, Segmentation, Primary Reseasrch, Analysis, Leadership, Statistics, Quantitative Research, Data Analysis, Marketing
Education
Clark University 2000 — 2001
MBA, Marketing
Clark University 1996 — 2000
BA, Psychology
Utica National Insurance Group August 2012 - Present
The Hartford October 2010 - August 2012
First Niagara Bank July 2009 - October 2010
Skills
Commercial Lines, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Casualty, General Insurance, Liability, Professional Liability, Umbrella Insurance, Workers Compensation, Brokers, Claim, Legal Liability, D, Casualty Insurance
Education
Hunter College 2006 — 2008
Bachelor's degree, Communication and Media Studies, 3.5
Mohawk Valley Community College 2004 — 2006
Associate's degree, General Studies
Wells Fargo Insurance Services April 2015 - Present
Lockton Companies January 2014 - April 2015
Gallagher Benefit Services February 2008 - January 2014
Willis of North Carolina May 2006 - February 2008
Corporate Consulting Services July 2000 - May 2006
First Fortis, Inc. October 1998 - July 2000
The Hartford April 1996 - October 1998
Skills
Employee Benefits, Health Insurance, Insurance, Brokers, Disability Insurance, Underwriting, Health Savings Accounts, Life Insurance, Benefits Administration, Account Management, Employee Relations, Management, Open Enrollment, Program Management, Sales, Workers Compensation, Customer Service, Project Planning, Term Life Insurance
Education
City University of New York-John Jay College of Criminal Justice 1996 — 2002
Bachelor of Science (BS), Legal Studies, General
Takeda Pharmaceuticals April 2011 - September 2014
Abbott 2000 - 2011
Kendle International Inc 1997 - 2000
The Hartford 1996 - 1997
Various Staff Nursing positions 1989 - 1997
Skills
Management, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Pharmacovigilance, Drug Safety, MedDRA, Pharmaceutical Industry, Clinical Trials, Clinical Research, Healthcare, Clinical Development, FDA, GCP, CRO
Education
University of St. Francis 1997 — 2000
Bachelor's Degree, Bachelor of Science, Health Arts
City Colleges of Chicago-Harry S Truman College
Associate's Degree, Registered Nursing/Registered Nurse
The Hartford
Skills
Microsoft SQL Server, SharePoint, XML, Requirements Gathering, JavaScript, Business Analysis, Visio, Databases, CSS, Oracle, Web Services, HTML
Education
City University of New York-Brooklyn College
Bachelor of Science (BS), Mathematics
Moscow Pedagogical State University
Bachelor of Science (BS), Math and Education
Liberty Mutual Insurance August 2012 - Present
The Hartford January 2010 - September 2012
Infinity Home Mortgage Company Inc January 2009 - December 2009
First Choice Equity Group February 2001 - January 2009
Skills
Financial Management..., Mortgage Lending, Mortgage Banking, Residential Mortgages, Property & Casualty..., Umbrella Insurance, insurance underwriting, Cold Calling, Life Insurance, Term Life Insurance, Whole Life, Insurance, Underwriting, First Time Home Buyers, Sales Management, Real Estate, Selling, Health Insurance, Automobile Liability, Refinance, Employee Benefits, Sales, Small Business, Referrals, Fixed Annuities, Customer Experience, Investments, Customer Service, Short Sales, Residential Homes, Investment Properties, Loans, FHA, Marketing, Relocation, Disability Insurance, Condos, Property, Negotiation, Brokerage, Foreclosures, REO, Loan Origination, Investors, Real Estate Transactions, Single Family Homes, Credit, Commercial Real Estate, Real Estate Financing, USDA
Education
Clarion University of Pennsylvania 1994 — 1998
Bachelor's degree, Psychology
Clarion High School 1988 — 1994
Psychology
St. Mark's Episcopal Church June 2015 - Present
All Saints Episcopal Church December 2013 - Present
All Saints Company August 2010 - June 2014
Church Divinity School of the Pacific June 2010 - March 2011
The Hartford November 2005 - December 2007
Protective Life May 2002 - October 2005
VALIC 1994 - 2002
Skills
Program Development, Nonprofits, Community Outreach, Fundraising, Volunteer Management, Non-profit..., Public Speaking, Religion, Preaching, Theology, Pastoral Care, Leadership Development, Editing, Event Planning, Pastoral Counseling, Teaching, Management
Education
Church Divinity School of the Pacific 2008 — 2010
Master of Divinity (MDiv), Religion/Religious Studies
Houston Baptist University 1989 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
Northern Arizona University 1967 — 1971
Bachelor's degree, Social Sciences
Travelers September 2014 - Present
iTech Solutions December 2013 - September 2014
Cigna 2008 - 2013
The Hartford 2005 - 2008
MassMutual Financial Group 1997 - 2005
Travelers 1991 - 1997
Aetna 1987 - 1991
Skills
Strategic Leadership, IT Strategy, Strategic Planning, Strategic Partnerships, Matrix Leadership, Managing multiple..., Managing Offshore Teams, Offshore Outsourcing, Cross-functional Team..., Managing Multi-Million..., Healthcare, Team Leadership, Enterprise Risk..., Managing Technical..., Property & Casualty..., Financial Services, IT Infrastructure..., Program Management, Applications..., Project Management, 24x7 Production Support, Data Warehousing, Risk Management, SDLC, Managing Project Budgets, Agile & Waterfall..., Partnerships, Change Management, Collaborative Problem..., Negotiation, Priority Management, Influential Communicator, MS Project, Microsoft Excel, Written & Oral..., Customer Centric..., Organizational..., Release Management, Process Improvement, Process Optimization, Managing Processes, SharePoint, Clarity, Performance Appraisal, Dashboard Metrics, Lessons Learned, Project Coordination, Service Level Agreements, Multilingual
Education
The George Washington University
Advance Master's Certification in Project Managment
City University of New York-Hunter College
Bachelor's degree, Computer Science
The Hartford April 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Leadership
Education
Montreat College 2008 — 2010
Master of Business Administration (MBA)
Clark Atlanta University 1994 — 1998
"B.S.", Business, Management, Marketing, and Related Support Services
Pierce Atwood LLP August 2011 - Present
Schnader Harrison Segal & Lewis LLP 2002 - 2011
Montgomery, McCracken, Walker & Rhoads, LLP 2000 - 2002
American Institute for Chartered Property Casualty Underwriters & Insurance Institute of America 1996 - 2000
Providian Financial 1995 - 1996
Aetna 1994 - 1995
The Hartford 1988 - 1994
Colleges & Universities 1982 - 1988
Skills
Legal Marketing, Marketing Communications, Business Development, Strategic Partnerships, Marketing Strategy, Selling Skills, Cross Selling, SPIN Selling, Value Based Selling, Social Media Marketing, Digital Marketing, Email Marketing, Online Marketing, Direct Marketing, Sales Management, Sales Operations, Sales Presentations, Client Development, Client Relations Skills, Manage Client..., Risk Management, Market Risk, Insurance, Property & Casualty..., Academia, Mobile Marketing, Mobile Advertising, Higher Education, Professional Services, Proposal Writing, Speech Writing, ROI Optimization, ROI Strategies, Increasing ROI, Delivering ROI, Intellectual Property, Licensing, Budgets
Education
American Institute for Chartered Property Casualty Underwriters
CPCU
University of Iowa
Dissertation Proposed & Approved
University of Iowa
ABD
University of Iowa
M.A.
City University of New York-Brooklyn College
B.A.
The Hartford January 2013 - Present
Valley Youth House January 2013 - June 2013
New York State Psychiatric Institute/Child Psychiatric Epediemiology Group May 2011 - March 2013
Staples July 2005 - January 2013
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Data Entry, Microsoft Word, Inventory Management, Outlook, Customer Satisfaction, Time Management, Sales, Retail, Inventory Control, Research, Phone Etiquette
Education
Kutztown University of Pennsylvania 2013 — 2017
Master of Arts (M.A.), Mental Health Counseling/Counselor
John Jay College of Criminal Justice 2007 — 2011
Bachelor's degree, Criminal Justice
The Hartford June 2015 - Present
Sun Life Financial April 2014 - June 2015
Sun Life Financial April 2012 - April 2014
Standard Insurance Company July 2008 - March 2012
Wachovia Bank February 2008 - June 2008
BNC Mortgage - Lehman Brothers February 2007 - August 2007
Mortgage Lenders Network USA October 2003 - January 2007
University of Massachusetts - Amherst August 2000 - October 2003
Skills
Employee Benefits, Sales, Disability Insurance, Underwriting, Life Insurance, Group Insurance, Voluntary Employee..., Sales Presentations, Dental Insurance
Education
Clemson University 1994 — 1999
B.S. Marketing, Minor - Management
Travelers August 2013 - Present
Tata Consultancy Service - client - The Hartford July 2012 - July 2013
Gen Re 2007 - 2012
The Hartford 2005 - 2007
CSC, EDS, Dow Jones, Agfa/Bayer, Aetna, Travelers, Mass Mutual, Cigna 1994 - 2004
Aetna 1987 - 1993
Skills
Client Server..., Mainframe Technologies, Customer Focused..., Liason (Customer and..., Training (Business &..., Streamlin Processes, Problem Solving, Technical Depth,..., Team Player
Education
Aetna’s Accelerated Computer Education Program 1987 — 1987
Clarion University of Pennsylvania
Bachelor's degree
Oakland University, Rochester Michigan
Undergraduate Studies for Bachelors Degree
University Conference Services December 2012 - Present
Blair Road United Methodist Church August 2000 - September 2012
The Hartford March 2007 - December 2011
Wachovia Insurance Services (Wells Fargo) June 1999 - March 2007
Skills
Event Management, Lotus Notes, Outlook, Customer Service, Microsoft Excel, Microsoft Office, Event Planning, Salesforce.com, Marketing, Social Media, Recruiting, Insurance
Education
Cincinnati Christian University 1976 — 1977
Education & Behavioral Psychology
Salesforce 2012 - Present
The Hartford 2007 - 2011
Avanade (an Accenture company) 2002 - 2007
NuBridge Consulting, LLC / BDO LLP 1996 - 2001
The Hartford 1994 - 1996
Accenture 1988 - 1994
Skills
Enterprise Architecture, Business Development, IT Strategy, Consulting, Insurance, Life Insurance, Business Analysis, SDLC, Vendor Management, Financial Services, Business Intelligence, Business Process..., E-commerce, CRM
Education
Clarkson University 1984 — 1988
BS, Electrical & Computer Engineering
The Hartford July 2000 - Present
Reliance National December 1997 - July 2000
Skills
Professional Liability, Litigation Management, Employment Practices..., Claims Management, Negotiation, Resolutions, Excess, Claims, Mediation, Claim, Insurance, Legal Liability, Dispute Resolution, Business Strategy, Business Process..., Risk Assessment, Underwriting, D&O, Insurance Law, Workers Compensation, Reinsurance, Commercial Insurance, Commercial Lines, Product Liability, Property & Casualty..., Casualty, General Insurance, Arbitration, Casualty Insurance, EPL, Fiduciary, Civil Litigation
Education
Brooklyn College 1990 — 1995
BA, Philosophy
The Hartford June 2015 - Present
Reliant Agency December 2014 - June 2015
Insurance Noodle December 2007 - November 2014
Radogno, Cameli & Hoag, P.C. August 2006 - June 2007
Ersco Paving Supply August 2004 - August 2006
Skills
Microsoft Excel, Microsoft Word, Typing, Organizational..., Workers Compensation, Risk Management, Insurance, Property & Casualty...
Education
City Colleges of Chicago-Harold Washington College 2013 — 2015
Associate of Arts (AA)
Fox College Inc 2003 — 2004
Certificate in Administrative and Computer Software Programs, Administrative and Computer Software Programs
First Citizens Bank August 2014 - Present
First Citizens Bank August 2009 - Present
The Hanover Insurance Group May 2006 - August 2009
Nationwide Insurance June 2005 - May 2006
St Paul Travelers April 1996 - October 2004
Southern Maryland Insurance Agency May 1992 - April 1996
The Hartford January 1989 - May 1992
Skills
Insurance, Commercial Insurance, Management, Underwriting, Sales, Personal Lines Insurance, Public Speaking, Microsoft Excel, PowerPoint, Marketing, Fundraising, Property & Casualty..., Account Management, General Insurance, Risk Management, Sales Management, Small Business, Customer Service, Legal Liability, New Business Development
Education
Christopher Newport University
BSBA, Marketing & Management
The Jean Clinic, LLC September 2010 - Present
Flanner House Higher Learning Center June 2003 - December 2005
The Hartford May 2001 - May 2003
Education
Clark Atlanta University 1989 — 1993
Bachelor of Arts (B.A.), Psychology
Indiana University Maurer School of Law January 2012 - Present
New York University School of Law May 2013 - June 2013
University of Cambridge Faculty of Law August 2012 - September 2012
Chicago Kent College of Law April 2008 - September 2010
Illinois Appellate Court, 1st District January 2006 - August 2006
The Hartford June 2002 - July 2004
Skills
Intellectual Property, Patents, Design Law, Patent Litigation, Economics, Research, Industrial Design, Design, Cyberlaw, Legal Research, Trademarks, Copyright Law, Higher Education, Litigation, Patentability, International Law, Licensing, Patent Prosecution, Competition Law
Education
International Max Planck Research School for Competition & Innovation 2010 — 2014
Doctoral Candidate, Law & Economics
Chicago-Kent College of Law, Illinois Institute of Technology 2004 — 2007
J.D., Intellectual Property Law Certificate
Indiana University Bloomington 1998 — 2002
B.A. in Chemistry, Minors in Biology & African-American Studies
HLM Consulting October 2009 - Present
The Hartford January 1985 - January 2009
Cigna Corporation January 1984 - January 1985
CNA Corporation January 1977 - January 1984
Skills
SOX, Security, Internal Audit, Audit, Governance, Executive Management, Management Consulting, Enterprise Risk..., Compliance, Risk Management, Corporate Governance, Fraud, Management, Information Security, Sarbanes-Oxley Act, Auditing, Finance
Education
New York University - Leonard N. Stern School of Business 1974 — 1976
MBA, Accounting
City University of New York City College 1970 — 1972
MA, Education
City University of New York-Herbert H. Lehman College 1965 — 1969
BA, Economics
Travelers February 2014 - Present
Travelers December 2012 - February 2014
Travelers June 2011 - December 2012
Travelers March 2009 - June 2011
The Hartford August 2004 - March 2009
Distributor Information Systems Corporation (DISC) December 1992 - August 2004
Skills
Continuous Integration, Requirements Analysis, System Configuration, SOA, Enterprise Architecture, Leadership, Solution Architecture, SDLC, Business Intelligence, IT Operations, Application Architecture, Agile Methodologies, Vendor Management, Architecture, IT Strategy, Requirements Gathering, Java Enterprise Edition, Business Analysis, DevOps, Agile Project Management, Software Development, Business Requirements, Data Warehousing
Education
Clemson University
BS, Computer Engineering
Liberty Property Trust April 2015 - Present
Liberty Property Trust May 2012 - April 2015
Liberty Property Trust September 2008 - May 2012
Liberty Property Trust March 2007 - September 2008
The Hartford July 2006 - February 2007
Skills
Instructional Design, Training, Project Management, E-Learning, Coaching, Needs Analysis, Customer Service, Strategic Planning, Leadership, Social Media Marketing, Performance Management, Marketing, Real Estate, Microsoft Office, Outlook, Event Planning, Public Speaking, Team Building, Leadership Development, Distance Learning, Blended Learning, Organizational..., PowerPoint, Employee Training, Strategy, Staff Development, Career Development, Onboarding, Talent Management, Captivate
Education
Pennsylvania State University-Great Valley Graduate Center 2009 — 2011
Master of Education (M.Ed.)
Clarion University of Pennsylvania 2002 — 2006
Bachelor of Science in Business Administration (B.S.B.A.)
Two Sigma Investments August 2014 - Present
Two Sigma Investments July 2013 - July 2014
The Hartford June 2012 - August 2012
The Hartford May 2011 - August 2011
Skills
Java, Business Analysis, Process Improvement, Data Warehousing, Programming, Singing, Data Analysis, Professional Development, Instructional Design, Acting, Modern Dance, Business Development, Analytics, C#, Business Strategy, Strategy, Process Consulting, Six Sigma, HTML, JavaScript, Dogs, Teaching
Education
Princeton University 2009 — 2013
Bachelor of Science in Engineering, Computer Science, minors in Theater and Dance
Choate Rosemary Hall 2005 — 2009
Diploma (Cum Laude), General High School Education
The Hartford September 2015 - Present
Travelers October 2009 - September 2015
Travelers June 2006 - October 2009
Skills
Negotiation, Property & Casualty..., Sales, Underwriting, Property Claims, Sales Presentations, Public Speaking, Commercial Insurance, Insurance, Claim
Education
Clark University 2002 — 2006
Bachelor's Degree, Business Administration and Management, General
SeniorHelpers June 2015 - Present
SeniorHelpers June 2015 - Present
Ashfield Ireland (formerly Ashfield Healthcare) September 2013 - March 2014
The Hartford July 2012 - May 2013
New York Life Insurance Company December 2010 - December 2011
Tate & Kirlin, Associates Inc May 2009 - December 2010
Globe Institute of Technology November 2006 - October 2007
Pfizer March 2000 - June 2006
RR Donnelley November 1989 - February 2000
Skills
Multi-tasking..., Administrative..., Event Planning, Executive Support, Microsoft Office, Meeting Scheduling, Meet Deadlines, Travel Arrangements, Presentations, Articulate Communicator, Integrity, Problem Solving, Customer Service, Contract Negotiation, Team-oriented, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Teaching, Research
Education
City University of New York-John Jay College of Criminal Justice
Bachelor's Degree
The Hartford November 2014 - Present
Talbots June 2013 - October 2014
Staples Business Advantage October 2012 - February 2013
Monster June 2009 - February 2012
Monster June 2008 - June 2009
Monster Worldwide June 2007 - June 2008
Monster May 2005 - June 2007
Turning Point Renewal Group January 2003 - May 2005
Netmap Software August 1999 - December 2004
Endicott College January 2002 - January 2003
Skills
Strategic Partnerships, Online Advertising, Email Marketing, Pricing, Product Placement, Product Launch, P&L Management, Forecasting, Change Management, Product Innovation, Business Analysis, Technology Integration, Roadmap, Executive Reporting, Product Marketing, Product Management, Web Analytics, Cross-functional Team..., Business Development, Profit, B2B, E-commerce, Salesforce.com, Analytics, Management, Teamwork, Partner Management, Diversity Recruitment, Diversity Strategy, Compliance, Product Strategy, B2B eCommerce, Financial Analysis, Team Integration, Contract Management, Ideation, Profitability, MBA, Product Life Cycle..., New Business Development, Market Analysis, Marketing Strategy, Executive Management, Sales, Strategy, Leadership
Education
Northeastern University 2000 — 2002
MBA, Business Administration
Clemson University
BSEE, Electrical Engineering
University of Massachusetts Lowell
MSEE, Electrical Engineering
Citgroup 2004 - Present
The Hartford September 2003 - May 2004
Chubb Group Of Insurance Companies December 2001 - September 2003
Prudential Securities Incorporated April 2000 - June 2001
Lehman Brothers/Initial Staffing Services On-Site Extension December 1996 - April 2000
Skills
Talent Management, Recruiting, Human Resources, Applicant Tracking..., Hiring, Performance Management, Employee Relations, Interviews, Strategy, Leadership, CRM, Employee Benefits, Banking, Change Management, Succession Planning, Screening, Deferred Compensation, Strategic Human..., Manage Client..., Investment Banking, compensation, Compensation & Benefit, Benefits Negotiation, Social Media Marketing, Social Media, Relationship Management
Education
City University of New York-Hunter College 1984 — 1989
BA, Communications and English
Amerisure Insurance September 2014 - Present
Amerisure Insurance January 2011 - September 2014
Amerisure Insurance April 2009 - December 2010
Amerisure Insurance April 2007 - April 2009
The Hartford October 2003 - April 2007
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Insurance, Workers Compensation, Commercial Lines, Risk Management, Liability, General Insurance, Legal Liability, Casualty, Claims Management, Umbrella Insurance
Education
Florida State University - College of Business 2006 — 2008
M.S., Management - Risk Management & Insurance
Clemson University - College of Business and Behavioral Science 1999 — 2002
B.S., Economics
EY February 2015 - Present
ConServe October 2014 - February 2015
FreshDirect August 2014 - October 2014
USDA February 2012 - July 2014
Columbia University in the City of New York January 2012 - February 2012
Maxum Petroleum, Inc. August 2011 - January 2012
Mitsubishi Power Systems Americas August 2011 - October 2011
Wolters Kluwer, CCH March 2011 - August 2011
The Hartford October 2009 - February 2011
Palm Inc June 2009 - October 2009
Skills
BODS, Data Migration, Data Quality, SAP HANA, Business Objects, SAP MDG, Big Data, Data Scientist, ETL, Data Modeling, Business Intelligence, Data Warehousing, Data Integration, Informatica, SDLC, Dashboard, Crystal Reports, Oracle, Requirements Analysis, Data Warehouse..., SQL, PL/SQL, Dimensional Modeling, Microsoft SQL Server, Master Data Management, SAP BW, Unix, Teradata, Web Intelligence
Education
City University of New York 1997 — 2001
Bachelor, Computer Science
Indiana Institute of Technology
Computer Science
AIG December 2014 - Present
National Interstate Insurance Company April 2014 - November 2014
The Hartford July 2012 - April 2014
USAA December 2010 - July 2012
Free Trade Alliance January 2010 - May 2010
Skills
Leadership, Marketing, Budgets, Business Strategy, Financial Analysis, Liability, Microsoft Excel, Event Planning, Staff Development, Negotiation, Team Building, Strategic Planning, Management, Business Development, Risk Management, Risk Assessment, Financial Risk, Underwriting, Property & Casualty..., Analysis, Training, Insurance, Business Planning, Public Speaking, Program Management, Claim, Commercial Insurance, Finance, Small Business, Process Improvement, Market Research, Customer Service
Education
Cleveland State University - Cleveland-Marshall College of Law 2014 — 2018
Doctor of Law (J.D.), Law
University of the Incarnate Word 2011 — 2012
Master's of Business Administration (MBA), Business Administration and Management, General, 3.9
The University of Texas at San Antonio 2005 — 2010
Business Management and Administration, International Business
LinkedIn April 2015 - Present
LinkedIn May 2014 - April 2015
Aerotek June 2012 - May 2014
Boyden Global Executive Search May 2011 - September 2011
ING May 2010 - September 2010
The Hartford June 2008 - September 2008
Education
Elon University - Martha and Spencer Love School of Business
Bachelor of Science, Business Management
Choate Rosemary Hall
Diploma
The Hartford January 2007 - Present
The Hartford November 2003 - December 2006
The Hartford June 2001 - October 2003
Skills
Underwriting
Education
Clemson University - College of Business and Behavioral Science 1997 — 2001
Bachelor of Science, Financial Management
Atlantic Charter Insurance Company September 2013 - Present
The Hartford
Skills
Insurance, Property & Casualty..., Claim, Liability, Workers Compensation, Risk Management, Claims Management
Education
Syracuse University
Clarkson University
The Hartford March 2011 - Present
Aon Affinity Insurance Services, Inc. May 2006 - March 2011
The Hartford October 2005 - February 2006
Corporation Service Company January 1995 - January 2005
Moscot Opticians, Inc October 1987 - December 1995
Skills
Insurance, Customer Service, Claims, Outlook, Typing, Excel, Word, Bilingual-Spanish, Clerical Skills, Claim, Litigation Management, Software Documentation, Litigation, Corporate Law, Microsoft Word, Accounts Payable, Legal Documents, Microsoft Excel, Legal Assistance, Legal Research, Legal Writing, Microsoft Office, Litigation Support, Document Review, Research, Time Management, Liability
Education
Peirce College 2008 — 2010
Paralegal Certificate, Paralegal Studies
City University of New York-Herbert H. Lehman College 1989 — 1993
B.S., Accounting
AvMed, Inc. August 2010 - Present
National Brokers Network, LLC 2009 - March 2011
Mercedes Homes, Inc. January 2006 - April 2009
Blue Cross Blue Shield of Michigan May 1986 - January 2006
Mellon Financial November 1979 - May 1986
The Hartford June 1973 - November 1979
Skills
Insurance, Employee Benefits, Property & Casualty..., Risk Management, Health Insurance, Liability, Risk Financing, Professional Liability, Claim, Disability Insurance, Financial Risk, Life Insurance, Commercial Insurance, Captives, Sales, Casualty Insurance, Workers Compensation, Marketing, Mergers & Acquisitions, Business Continuity..., Directors & Officers...
Education
Cleveland State University - Cleveland-Marshall College of Law 1975 — 1979
JD, Law
Edinboro University of Pennsylvania 1969 — 1973
Walsh Jesuit High School 1965 — 1969
Home January 2014 - Present
Northeast Delta Dental September 1997 - Present
The Hartford July 1969 - September 1981
Skills
Employee Benefits, Health Insurance, Insurance, Actuarial Science, Benefits Administration, Underwriting, Dentistry, Healthcare, Data Analysis, Strategic Planning, Team Building, General Insurance, Leadership, Life Insurance
Education
City University of New York City College 1965 — 1969
Mathematics
Brooklyn Technical High School 1961 — 1964
High School, Academic
Campbell JHS
Globe Tax Services October 2010 - Present
The Hartford February 2006 - September 2008
Education
City University of New York-Hunter College 1977 — 1979
MA, Art, Mathematics
Marsh July 2013 - Present
Hager Law & Counsel February 2004 - July 2013
Alimonti Law Offices, P.C. July 2004 - January 2012
Biedermann, Hoenig, Massamillo & Ruff, P.C. September 2000 - February 2004
Renzulli & Rutherford, LLP September 1998 - September 2000
The Hartford September 1997 - September 1998
The Hartford June 1995 - September 1997
Skills
Insurance Law, Litigation, Commercial Litigation, Product Liability, General Liability, Civil Litigation, Contract Negotiation, Aviation Law, Legal Writing, Insurance, Wrongful Death, Claim, Liability, Legal Liability, Legal Research, Courts, Personal Injury, Legal Assistance, Insurance Coverage, Business Transactions, Torts, Appeals, Public Liability, Dispute Resolution, Class Actions, Corporate Law, Corporate Governance, Legal Issues, Arbitration, Alternative Dispute..., Litigation Management, Professional Liability, Mediation, Licensing, Employment Law, Intellectual Property, Privacy Law, Reinsurance, Construction Law, Workers Compensation, Litigation Support, Legal Advice, Claims Management, Legal Compliance, International Law, Casualty, Mergers & Acquisitions, Joint Ventures, Estate Planning, Property & Casualty...
Education
Western New England University School of Law 1994 — 1997
J.D.
Clark University 1990 — 1994
B.A.
William H. Hall High School 1986 — 1990
Diploma
Bi Cultural Day School 1977 — 1984
Elementary School
Lockton Companies January 2012 - Present
American Society of Safety Engineers 1981 - Present
Fireman's Fund Insurance Company October 1999 - January 2012
ASSE August 2007 - July 2009
Fireman's Fund Insurance Company July 2004 - August 2006
Reliance Insurance October 1996 - October 1999
The Hartford May 1982 - October 1992
US Coast Guard July 1976 - July 1980
Skills
Risk Management, Risk Assessment, Property & Casualty..., Workers Compensation, Insurance, Underwriting, Financial Risk, Program Management, Claims Management, Management, Commercial Insurance, Industrial Hygiene, Training, Safety Management..., Ergonomics, Performance Management, Policy, EHS, Liability, Investigation, Casualty, Accident Investigation, Enterprise Risk..., Occupational Health, Safety Training, Legal Liability, Workplace Safety, Hazard Recognition, Emergency Management, Hazard Analysis, Auditing, Brokers, Industrial Safety, Fire Safety, Behavior Based Safety, Casualty Insurance
Education
Clemson University 1978 — 1982
BS, Management, OH&S Concentration
The Hartford May 2014 - August 2014
EuroEnergy May 2013 - June 2013
Wallingford Water and Sewer July 2012 - August 2012
Lake Compounce May 2012 - August 2012
Yale University June 2010 - September 2010
Baran's Kenpo Karate January 2007 - January 2010
Skills
Analysis, Energy, Research, Stata, Statistics, LaTeX, R, SPSS, Matlab, Cell Culture, Higher Education, Western Blotting
Education
Lehigh University 2011 — 2015
Choate Rosemary Hall
Lehigh University
Will graduate; Bachelors of Science, Integrated Business and Engineering; Computer Science
Aflac Global Investments June 2015 - August 2015
The Hartford June 2014 - August 2014
The Hartford May 2014 - August 2014
University of Connecticut - University Information Technology Services- HuskyTech January 2013 - May 2014
University of Connecticut- Residential Life May 2013 - August 2013
University of Connecticut - University Information Technology Services- HuskyTech August 2012 - December 2012
Skills
Microsoft Office, Time Management, Telephone Skills, Microsoft Excel, Reliability, Organizational..., Microsoft Word, PowerPoint, Customer Satisfaction, Access, Communication, Interpersonal Skill, Foreign Languages, Technical Support, Flexibility, Customer Service, Public Speaking, Leadership, Social Media, Analysis
Education
The University of Connecticut 2011 — 2015
Bachelor of Arts (B.A.), Economics
CIMBA 2014 — 2014
UG program Fall 2014, Business
Stamford High School 2007 — 2011
FCCI Insurance Group November 2014 - Present
FCCI October 2013 - November 2014
FCCI June 2013 - October 2013
CNA Insurance January 2011 - June 2013
CNA Insurance January 2007 - January 2011
CNA Insurance February 2006 - January 2007
The Hartford July 2003 - February 2006
Hartford Life June 2001 - July 2003
Skills
Underwriting, Property & Casualty..., Commercial Lines, Commercial Insurance, Insurance, General Insurance, Professional Liability, Casualty, Workers Compensation, Umbrella Insurance
Education
Clemson University - College of Business and Behavioral Science
Bachelor of Science (B.S.), Business Administration and Management, General
Renbrook School August 2012 - Present
TyMetrix a Wolters Kluwer business September 2014 - December 2014
Halloran & Sage LLP May 2014 - August 2014
The Hartford June 2013 - December 2013
Renbrook Summer Adventure June 2004 - August 2013
Homeless Experience Legal Protection (HELP) October 2012 - May 2013
University of Connecticut School of Law Library August 2012 - May 2013
Clemson University Study Abroad Office August 2011 - May 2012
Carbray Staunton Financial Partners May 2010 - July 2010
Skills
Spanish, Legal Research, Legal Writing, International Business, Business Management, Team Leadership, Teamwork, Childcare, Organizing, Microsoft Office, Internet, Mac OS, International Relations, Staff Mentoring, Westlaw, Strategic Planning, Management, Nonprofits, Research, Social Media, PowerPoint, Microsoft Word
Education
The University of Connecticut School of Law 2012 — 2015
J.D. Candidate
Clemson University 2008 — 2012
B.A., Language and International Trade, 3.61
Universidad de Murcia 2010 — 2010
Spanish History and Literature
The Hartford September 2013 - Present
The Hartford September 2013 - March 2015
Bed Bath & Beyond May 2008 - October 2013
City of Watertown June 2011 - August 2011
YMCA December 2006 - May 2008
Skills
Microsoft Excel, Analysis, SAS Programming, Property & Casualty..., Problem Solving, Mathematics, Probability, Communication, SQL, ResQ, Statistics, Actuarial Exams, Actuarial Reserving, VBA, PowerPoint
Education
Clarkson University 2010 — 2012
Bachelor of Science (B.S.), Mathematics
SUNY College of Technology at Canton 2008 — 2010
Associate of Science (A.S.), Engineering Science
Clark University Film Production Society August 2015 - Present
Clark University August 2013 - Present
CSDQ245 Productions June 2012 - Present
Discovery Channel July 2015 - July 2015
Fitivity October 2013 - 2015
Manhattan Neighborhood Network Youth Channel July 2014 - August 2014
Boys and Girls Club of Worcester October 2012 - May 2014
American Express OPEN September 2011 - June 2012
Major League Soccer June 2011 - August 2011
The Hartford September 2008 - June 2011
Skills
Social Media, Spanish, Film Editing, Video Production, Film Production, Event Planning, Leadership, Microsoft Office, Sony Vegas Pro, Videography, Final Cut Pro, Adobe Premium, PowerPoint, Microsoft Excel, Microsoft Word, Editing, Community Outreach, Customer Service, Social Networking, Film, Teamwork, Television
Education
Clark University 2012 — 2016
Bachelor’s Degree, Screen Studies, Junior
Cristo Rey New York High School 2008 — 2012
High School Diploma, High School/Secondary Diplomas and Certificates
South Risk Management, LLC May 2015 - Present
The Hartford June 2012 - April 2015
Skills
Commercial Insurance, Insurance, Sales, Underwriting, Property & Casualty..., Liability, Workers Compensation, General Insurance, Professional Liability, Life Insurance
Education
Clemson University - College of Business and Behavioral Science 2008 — 2012
Bachelor’s Degree, Business Administration and Management, General
Sapa Extrusions North America August 2015 - Present
CNA May 2005 - August 2015
Law Offices of David Izzo & Associates January 2004 - May 2005
CNA October 2000 - January 2004
Law Offices of Henry J. Kroeger III May 2000 - September 2000
The Hartford October 1999 - May 2000
Skills
Legal Research, Legal Writing, Real Estate, Insurance, Corporate Communications, Budgets, Compliance, Employee Benefts, Policy Drafting, Policy Writing, Real Property, Negotiating Leases, Contract Negotiation, Construction, Oil & Gas, Human Resources, Microsoft Office, Negotiation, Outsourcing
Education
Loyola University of Chicago - Graduate School of Business 2007 — 2012
Master of Science, Human Resources
Chicago-Kent College of Law, Illinois Institute of Technology 2002 — 2005
Juris Doctor, Law
University of Cambridge 2004 — 2004
Law
Villanova University 1995 — 1999
BA, Sociology, Japanese
Southington High School 1991 — 1995
The Hartford February 2010 - Present
Circuit City February 2006 - March 2009
Best Buy August 2004 - February 2006
Skills
Microsoft Office, Data Entry, Insurance, Workers Compensation, Social Media, PowerPoint, Outlook, Research, Access, Public Speaking, Microsoft Word, Microsoft Excel, Facebook, Social Networking, Editing, Time Management, Customer Service, Problem Solving, Critical thinking, Comfortable working..., Remote Worker, Proofreading, Policy
Education
Clarion University of Pennsylvania 2010 — 2014
Master's degree, Library and Information Science, 3.9 (currently)
Clarion University of Pennsylvania 2012 — 2012
Bachelor of Science (BS), Library Science, 4.0
St. Mary's University 2004 — 2009
B.A., International Relations, English
Barcelona Wine Bar & Restaurant August 2014 - Present
The Hartford September 2013 - August 2014
St. Vincent's Medical Center March 2012 - September 2013
Citizens UK August 2011 - December 2011
Carrier Corporation May 2011 - August 2011
Carrier Corporation June 2010 - August 2010
Carrier Corporation June 2008 - August 2009
Skills
Recruiting, PowerPoint, Microsoft Office, Research, Public Speaking, Social Media Consulting, Applicant Tracking..., Social Media, Analysis, Strategy, Microsoft Word, Process Improvement, Human Resources, Leadership, Microsoft Excel, Event Planning
Education
The University of Connecticut 2008 — 2012
Bachelor of Arts (B.A.), Communication Sciences
University of Connecticut 2008 — 2012
Bachelor of Arts, Communication and Media Studies
Choate Rosemary Hall 2003 — 2007
Randstad Technologies US August 2014 - Present
The Hartford March 2014 - July 2014
The Hartford January 2010 - March 2014
Hands On Network November 2007 - July 2008
FlightSafety International January 2007 - July 2007
A.P.T. Portfolio Pvt Ltd 2007 - 2007
Emory University September 1998 - February 2004
Skills
Event Planning, Event Management, Marketing, Management, Software Installation, Employee Database..., Organizational..., Public Speaking, Program Development, Training, Grants, Program Management, Volunteer Management, Nonprofits, Leadership, Time Management, Budgets, Microsoft Office, Customer Service, Community Outreach, Analysis, Team Building, Microsoft Excel, Leadership Development, Research
Education
Nova Southeastern University 2012 — 2015
Master of Business Administration (M.B.A.), Leadership and Organizational Development, 3.47
Clark Atlanta University 1993 — 1997
Bachelor's degree, Mass Communication/Media Studies
University at Buffalo August 2013 - Present
The Hartford May 2015 - August 2015
Summer Engineering Experience for Kids July 2013 - August 2013
Liberty International Underwriters September 2008 - September 2012
Skills
Actuarial Science, Casualty, Data Analysis, SPSS, Analysis, Risk Management, Actuaries, Risk Analysis, Statistics, Professional Liability, Probability, Financial Risk, Insurance, Pricing, Access, Databases, Microsoft Excel, Public Speaking
Education
State University of New York at Buffalo 2013 — 2015
Master’s Degree, Operations Research
City University of New York-Brooklyn College 2008 — 2012
Bachelor of Science (BS), Mathematics
The Hartford August 2015 - Present
Pitney Bowes October 2006 - Present
Mount Sinai School of Medicine January 2005 - October 2006
TIAA-CREF 1990 - 2004
Skills
SharePoint, Project Management, Requirements Analysis, HTML, Business Analysis, Content Management, Training, Testing, Technical Support, Databases, Microsoft Office, Web Project Management, Troubleshooting, Leadership, Management, Photoshop, Requirements Gathering, Test Cases, Functional..., Wireframes, Google Analytics, WebTrends Analytics
Education
City University of New York-Herbert H. Lehman College 1996 — 1998
Public Health Education and Promotion
Mercy College 1987 — 1989
Associate of Arts (AA), Liberal Arts
Woodbury Financial Services December 2012 - Present
The Hartford March 2001 - December 2012
Fortis Financial Group July 1992 - March 2001
Skills
Investments, Mutual Funds, Series 7, Securities, Retirement, Financial Services, FINRA
Education
Chippewa Valley Technical College
Associate's degree, Fashion Merchandising & Marketing
The Hartford August 2012 - Present
25/52 ATL Cookout 2009 - Present
InMotion Entertainment April 2009 - October 2011
Fulton County District Attorney Office December 2008 - August 2009
Eastman Kodak April 2007 - November 2008
Blockbuster August 2003 - September 2006
Skills
Customer Service, Event Planning, Data Entry, Microsoft Word, Outlook, Time Management, Human Resources, Microsoft Excel, Research, Retail
Education
Strayer University-Georgia 2012 — 2014
Master of Business Administration (M.B.A.), Government Acquisitions
Strayer University-Georgia 2009 — 2012
Master's of Public Administration, Public Administration
Clark Atlanta University 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government
The Hartford January 2011 - Present
Bank of America September 2003 - January 2011
Synergenet November 2002 - September 2003
Accenture July 2000 - August 2002
GE July 1995 - July 2000
Skills
Banking, Financial Services, Change Management, Product Marketing, Process Improvement, Relationship Management, Strategic Leadership
Education
Clarkson University 1991 — 1995
BS, Marketing
The Hartford September 2012 - Present
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Risk Management, Liability, Reinsurance, Casualty, Life Insurance, Claim, Financial Analysis
Education
Christopher Newport University 2003 — 2007
Accounting
The Hartford December 2014 - Present
The Hartford July 2014 - December 2014
Cadence Bank, N.A. June 2013 - August 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Team Leadership, Finance, Analysis, Financial Analysis, Risk Management, Underwriting, Time Management
Education
Clemson University 2010 — 2014
Bachelor of Science (B.S.), Finance and Financial Management Services
Briarwood Christian School 2006 — 2010
Crum & Forster February 2014 - Present
Colony Specialty November 2012 - February 2014
Ironshore Insurance Services, LLC August 2009 - March 2012
Allied World Assurance Company 2007 - 2009
ECC Insurance Brokers, Inc. 2005 - 2007
The Hays Companies 2002 - 2005
The St. Paul Companies, Inc. (acquired by The Travelers Companies, Inc.) 1996 - 2002
The Travelers Companies, Inc. 1994 - 1996
The Hartford 1989 - 1994
Aetna 1983 - 1989
Skills
Authentic Leadership, Highly Principled, Resilient, Perservering Leader, Stealth Level of..., Conscientious, Good Listener, Strong Communicator, Skilled Relationship..., Trusting Relationships, Executive Level..., Executive Level..., Business Relationship..., Strong Account..., Customer Focused, Consultative Sales..., Strategic Consulting, Commercial Insurance, Risk Assessment, Risk Management, Exposure Assessment, P & L Management, Increased Profitability, Product Development, Growth Strategies, New Business Development, Change Management, Strong Problem Solving, Organizational..., Operational Efficiency, Strong Marketing, Self-driven, Driven By Results, Deliver Results, Exceeds Expectations, Highly Analytical, Critical Thinking, Strategic Thinking, Highly Detail Oriented, Strategic Financial..., Budget Planning and..., Product Management, Program Management, Technical Knowledge and..., Project Management, Documentations, Professional Mentoring, Coaching, Team Building, Team Effectiveness
Education
Clarkson University 1977 — 1981
BS, Management and Marketing
Erie Insurance Group January 2011 - Present
The Hartford June 2004 - December 2010
The Hartford January 2003 - June 2004
The Hartford July 1996 - January 2003
Zurich Insurance Company Ltd. July 1991 - July 1996
Aetna July 1989 - July 1991
Skills
PA Licensed Property &..., Certified Insurance..., Insurance, Leadership, Underwriting, Property & Casualty..., Coaching Staff, Peer Mentoring, Sales Management, Strategic Leadership, Life Insurance, Annuity Sales, Sales Process, Process Management, Legal Liability, Sales, Commercial Lines, Management, Commercial Insurance, Workers Compensation, Professional Liability, General Insurance, Risk Management, Liability, Casualty, Umbrella Insurance, Brokers, Training, D&O, Claims Management, Coaching
Education
Clarion University of Pennsylvania 1985 — 1989
Bachelor of Science (BS), Finance, General
Allergan May 2013 - Present
Upsher-Smith Laboratories July 2011 - May 2013
Abbott November 2007 - July 2011
Montogomery Insurance February 2005 - November 2007
The Hartford December 2003 - February 2005
The Hartford January 2001 - December 2003
Skills
Advanced Disease States, Cardiovascular Disease, Diabetes, Endocrinology, Lipidology, Corticosteroids, Cholesterol, Hormone Replacement..., Prenatal Vitamins, Product Training, Territory Anaylsis, Territory Trending, Power Yoga, Cold Calling, Cardiology, Selling Skills, Selling, Sales Operations, OB/GYN, Management, Managed Care, Sales
Education
Clemson University - College of Business and Behavioral Science 1996 — 2000
BA, Communications & Marketing
Fidelity Investments June 2015 - Present
MassMutual Financial Group January 2013 - May 2015
The Hartford December 2008 - December 2012
Old Mutual Asset Management March 2007 - November 2008
Fidelity Investments May 2005 - March 2007
Skills
ERISA, 401k, Financial Services, Retirement
Education
Clark University 2006 — 2009
MBA, Management
Worcester Polytechnic Institute 1999 — 2003
B.S., Management Information Systems
The Hartford August 2012 - Present
Labcorp February 2012 - August 2012
IBM Global Services April 2007 - February 2012
The Hartford December 2001 - April 2007
Farmers Insurance 2001 - 2001
ePresence 2000 - 2001
Analysts International 1998 - 2000
Dyntel 1997 - 1998
Skills
SDLC, Enterprise Architecture, Security, SOA, Siteminder, IT Strategy, Identity Management, Weblogic, Web Services, Architecture, Solution Architecture, Java Enterprise Edition
Education
Clarkson University 1991 — 1995
Bachelor of Science (BS), Electrical Engineering
The Hartford July 2004 - Present
Woodcliff Gardens Owners 2012 - 2013
Innovative Benefits May 2003 - May 2004
United Healthcare June 1992 - May 2003
Skills
Group Benefits, Account Management, Client Retention, Group Presentations, Renewals, Direct Sales, Salesforce.com, Medicare Supplements, Managed Care, Employee Benefits, Medicare, Customer Retention, Health Insurance, Insurance, Brokers
Education
City University of New York
Bachelor of Science (B.S.), Business, Magna Cum Laude
The Juilliard School
Evening Division (part-time), Voice and Opera
The Hanover Insurance Group April 2015 - Present
The Hartford August 2013 - Present
The Hartford 2011 - 2013
The Hartford 2009 - 2011
The Hartford 2008 - 2009
The Hartford January 2008 - 2008
InSearch Worldwide 2007 - 2008
Comix 2005 - 2007
InSearch Worldwide 1999 - 2005
Skills
Talent Acquisition, Screening, Sourcing, Management, Executive Search, Applicant Tracking..., Technical Recruiting, Financial Services, Recruiting, Benefits Negotiation, Succession Planning, Talent Management, Building Relationships, Onboarding, Employee Benefits, College Recruiting, Internet Recruiting, Leadership
Education
Clemson University 1991 — 1995
Bachelor of Science, Management
MassMutual Financial Group September 1996 - Present
The Hartford September 1996 - December 2012
Invesco Ltd. 1996 - 2005
Skills
401k, Series 6, Series 63, Defined Contribution, Qualified Retirement..., Mutual Funds, Defined Benefit, Series 7, Retirement Plan..., ERISA, Retirement, Asset Allocation, Profit Sharing, Series 24, FINRA, Pensions, Wealth Management, Strategic Financial..., Alternative Investments, Investment Advisory, Securities, Relationship Management, Retirement Planning
Education
City University of New York-Brooklyn College 1979 — 1983
Bachelor of Arts (B.A.), Economics
Hartford Financial June 2007 - Present
The Hartford Financial Services Co. 1999 - Present
The Hartford Financial Services Group 1981 - Present
The Hartford April 1998 - June 2007
Skills
COBOL, DB2, Requirements Gathering, Testing, Mainframe, Databases, Requirements Analysis, Business Analysis, Business Requirements, JCL, SQL, Analysis, Software Development, TSO, Fileaid, MVS, CA7
Education
City University of New York-Hunter College 1975 — 1979
Bachelor's Degree, Mathematics
Stuyvesant High School 1972 — 1975
High School
Attuned Audio & Video Services May 2003 - Present
Continuance Health Solutions October 2011 - July 2014
Attuned Audio & Video Services July 2008 - September 2011
Vertis Communications May 2007 - July 2008
ADVO November 2003 - March 2007
The Hartford August 1997 - May 2003
Travelers / Aetna Property & Casualty Co. April 1991 - July 1997
Aetna Property & Casualty Co. March 1989 - March 1991
Aetna Property & Casualty Co. June 1987 - March 1989
Aetna Property & Casualty Co. April 1985 - June 1987
Skills
Marketing, Insurance, Market Sizing, Competitive Intelligence, Segmentation, Strategic Planning, Advertising, Analytics, Market Research, Competitive Analysis, Marketing Research, Strategy, Product Marketing, Business Development, Marketing Strategy, Leadership, Lead Generation, Management
Education
Clarkson University 1973 — 1977
BS, Economics
The Hartford August 2012 - Present
The Hartford Insurance July 2008 - August 2012
The Hartford Insurance May 2006 - July 2008
Skills
Liability, Underwriting, Employment Practices..., Insurance
Education
Clarkson University 2005 — 2006
MBA, Operations Management
St. Lawrence University 2001 — 2005
Bachelor's, Economics
Anthem, Inc. May 2013 - Present
ESPN July 2012 - April 2013
Delta Air Lines August 2011 - July 2012
Vertrue April 2011 - August 2011
The Hartford December 2009 - April 2011
The Hartford 2010 - 2011
People's Bank January 2007 - September 2009
ESPN January 2006 - January 2007
Anthem June 2000 - September 2004
Bayer July 1996 - May 1998
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, Visio, SDLC, SharePoint, Agile Methodologies, SOA, Access, Business Requirements, User Acceptance Testing, Vendor Management, Business Process, Software Project..., Leadership, MS Project, Testing, SQL, Microsoft SQL Server, Quality Center, DB2, PL/SQL, Analysis, Requirements Management, XML, Business Objects, Systems Analysis, Data Modeling, Data Warehousing, Project Management, Software Documentation, Integration, Agile Project Management, Enterprise Architecture, Business Intelligence, Oracle, UML, Scrum, IT Strategy, PMP, Databases, Business Process..., Software Development, PMO, Solution Architecture, ETL, Database Design, Project Delivery, Project Portfolio..., Teradata
Education
Sacred Heart University 1984 — 1987
B.S., Computer Science
Clark Atlanta University 1983 — 1984
Computer Science
University of New Haven
MBA, Business Administration
XL Catlin September 2011 - Present
XL Insurance April 2008 - December 2011
Darwin Professional 2004 - 2008
The Hartford 2003 - 2004
The Hartford 2000 - 2003
The Hartford 1998 - 2000
The Hartford 1997 - 1998
The Hartford & Scottsdale Insurance Co. 1992 - 1997
Skills
Process Management, Insurance, Underwriting, Process Engineering, Property & Casualty..., Business Strategy, Team Leadership, Change Management, Commercial Insurance, Process Improvement, Commercial Lines, Business Process..., Operations Management, Business Process..., Relationship Management, Management Consulting, Strategy, Strategic Planning, Professional Liability, Problem Solving, Account Management, Claim, Risk Management, Legal Liability, Project Management, Sales, Brokers, Program Management
Education
The University of Connecticut School of Business 2003 — 2006
MBA, Marketing
Clark University 1988 — 1992
BA, Economics & Japanese Studies
MassMutual Financial Group January 2013 - Present
The Hartford September 2008 - December 2012
Skills
Investments, Microsoft Excel, Microsoft Office, Mutual Funds
Education
Suffolk Law School 2012 — 2016
Doctor of Law (J.D.)
Clemson University 2004 — 2007
BS, Political Science
The Hartford March 2014 - Present
The Hartford October 2012 - March 2014
Great American Insurance Companu October 2006 - October 2012
Atlantic Mutual Companies/Travelers December 1999 - April 2006
Fireman 2006 - 2006
GRE/Liberty International March 1995 - October 1999
Johnson & Higgins November 1985 - March 1995
Chubb Insurance September 1977 - November 1985
Skills
Inland Marine, Ocean Marine, Property Insurance, Underwriting, Property & Casualty..., Property Damage, Customer Service, Marine Insurance, Brokers, Umbrella Insurance, Maritime, General Insurance, Risk Management
Education
Brooklyn College 1972 — 1975
Bachelor of Arts (B.A.), Psychology
Long Island University, C.W. Post Campus
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
The Hartford April 2004 - Present
Consultant at The Hartford Financial Services Group January 2001 - April 2004
Skills
Insurance, Property & Casualty..., Claim, General Insurance, Underwriting
Education
City University of New York-Brooklyn College 2004 — 2010
B.A., Mathematics
Alleyne School
Alleyne School
Humana September 2012 - Present
Kanawha Marketing Group , A Humana Company July 2009 - September 2012
The Hartford August 2008 - June 2009
Citifinancial Auto April 1996 - April 2008
Skills
Underwriting, Relationship Management, Account Management, Sales Management, Sales, Life Insurance, New Business Development, Loans, Financial Analysis, Fixed Annuities, Risk Management, Disability Insurance, Credit Analysis, Health Insurance, Term Life Insurance, Finance, Customer Retention, Insurance, Customer Service, Credit, Training, Management
Education
Clemson University 1982 — 1987
B.S., Financial Management
Carlton Fields Jorden Burt February 2015 - Present
Day Pitney LLP 2011 - 2015
WilmerHale 2009 - 2010
Norton Rose Group 2009 - 2010
The Hartford June 2006 - August 2009
Connecticut Supreme Court September 2005 - January 2006
Skills
Dispute Resolution, Commercial Litigation, Insurance Law, Employment Law, International..., Property & Casualty..., Negotiation, Legal Research
Education
The University of Connecticut School of Law
J.D., with Honors
University of London
Master of Laws (LL.M.)
The University of Connecticut 2002 — 2006
International Studies, Business Management
City University London
London, Study Abroad
Great American Insurance December 2014 - Present
Great American Insurance April 2007 - Present
Marsh - Private Equity & Mergers and Acquisitions Practice April 2004 - April 2007
The Hartford September 2000 - April 2004
Reliance National June 1997 - September 2000
Reliance Group Holdings April 1991 - June 1997
Cananwill November 1988 - April 1991
Education
Clemson University - College of Business and Behavioral Science 1983 — 1988
Batchelor of Science, Financial Management and Accounting
The Hartford January 2015 - Present
The Hartford May 2013 - December 2014
The Hartford August 2012 - May 2013
The Hartford August 2010 - August 2012
The Hartford January 2009 - July 2010
The Hartford June 2007 - December 2008
The Hartford May 2006 - August 2006
Skills
Actuarial Science, Insurance, Property & Casualty..., Enterprise Risk..., Economic Capital, Pricing, Financial Risk, Analysis
Education
Clarkson University 2003 — 2007
Bachelor's Degree, Mathematics
Clarkson University 2003 — 2007
Bachelor's Degree, Financial Information and Analysis
The Hartford September 2013 - Present
The Hartford March 2008 - September 2013
The Hartford October 2004 - March 2008
The Hartford October 1999 - October 2004
Clausen Miller 1992 - 1999
Baxter Healthcare 1985 - 1990
Skills
Property & Casualty..., Insurance, Commercial Insurance, Claim, Risk Management, General Insurance, Workers Compensation, Liability, Litigation Management, Claims Management, Commercial Lines, Underwriting, Legal Liability, Professional Liability, Casualty, Process Improvement, Strategy
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1990 — 1993
JD
University of Notre Dame 1981 — 1985
BA
The Hartford August 2004 - Present
Novantas February 2000 - August 2004
The Blackstone Group November 1999 - February 2000
First Manhattan Consulting Group August 1995 - October 1999
Booz Allen Hamilton December 1993 - August 1995
Skills
Insurance
Education
City University of New York-Hunter College
City University of New York-John Jay College of Criminal Justice
Hanover Insurane Group May 2010 - Present
The Hartford April 2004 - May 2010
Travelers May 2003 - April 2004
Kemper Insurance January 2000 - May 2003
Atlantic Mutual 1990 - 1999
Skills
Inland Marine, Underwriting, Property & Casualty..., Commercial Insurance, Legal Liability, Liability, Insurance, General Insurance, Professional Liability
Education
John Jay College of Criminal Justice 1985 — 1989
BS, Polic Science
Theorem Clinical Research June 2015 - Present
inVentiv Health Clinical July 2012 - June 2015
BJC HealthCare February 2009 - June 2012
Genentech July 2002 - April 2008
NESUG 1988 - 2008
The Hartford 1995 - 2002
consultant at BMS 2000 - 2001
GE Capital 1995 - February 1997
Skills
SAS, Data Analysis, SAS programming, Analytics, Data Mining, Statistics, Data Management, SQL, Visio, Business Analysis
Education
The Graduate Center, City University of New York 1971 — 1980
Ph.D., Neuropsychology
City University of New York City College 1963 — 1968
BME, Mechanical Engineering
Mason Companies, Inc March 2013 - Present
Mayo Clinic Health System June 2012 - March 2013
Hartford Life January 2011 - December 2011
The Hartford Financial Services Inc. June 2003 - January 2011
The Hartford March 2002 - June 2003
Skills
Experienced in MVS..., Experienced in Advanced..., Mainframe, Visio, MVS, IT Service Management, Business Analysis, Disaster Recovery, SDLC, Maintenance & Repair, Panvalet, Library, Requirements Analysis, Business Process..., SharePoint, Troubleshooting, Business Process, Requirements Gathering, TSO, Software Documentation, Insurance, Lotus Notes, Training, JCL, Change Management, Testing
Education
Chippewa Valley Technical College
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
C&L Group 2009 - Present
Aetna 1989 - 2008
The Hartford Insurance Group September 1998 - April 2002
The Hartford January 2001 - January 2002
AETNA LIFE INSURANCE January 1998 - January 2002
The Hartford January 1998 - January 2001
AETNA/U. S. HEALTHCARE January 1996 - January 1998
Healthcare Information Systems January 1989 - January 1996
Computer Aid, Inc. April 1988 - December 1989
US Healthcare December 1986 - April 1988
Education
Cleveland Institute of Music 1977 — 1981
Bachelor of Music, violin performance
Muhlenberg College 1974 — 1976
math
DeSales University, Center
ITT School of Business
Certificate, Mainframe Computer programming
EMC March 2010 - Present
The Hartford June 2008 - March 2010
Deloitte & Touche October 2001 - June 2008
Deloitte 2001 - 2008
Skills
Financial Reporting, Sarbanes-Oxley Act
Education
Clark University 2011 — 2014
MBA, Global Business
Quinnipiac University 1997 — 2001
Bachelor of Science, Accounting
American Century Investments July 2015 - Present
MassMutual Financial Group January 2013 - July 2015
The Hartford May 2010 - December 2012
The Hartford May 2007 - May 2010
Cantor Fitzgerald March 2006 - April 2007
Morgan Keegan May 2005 - March 2006
Skills
Series 7, Mutual Funds, Fixed Income, Series 63, Investments, Retirement Planning, Asset Managment, Securities, Wealth Management, Retirement, Portfolio Management, 401k, Asset Allocation, Equities, Investment Strategies, Bonds, Investment Advisory, Financial Services, Capital Markets, Qualified Retirement..., Defined Benefit, Variable Annuities, Profit Sharing
Education
Christian Brothers University School of Business 2008 — 2009
Executive Certificate in Financial Planning, Financial Planning and Services
University of Tennessee-Knoxville 2001 — 2005
BS, Finance
The Hanover Insurance Group July 2015 - Present
IDT911 January 2015 - July 2015
The Hanover Insurance Group December 2011 - January 2015
Chubb June 2011 - November 2011
Travelers January 2008 - June 2011
Travelers Insurance April 2007 - January 2008
The Hartford January 2004 - April 2007
Skills
Insurance, Casualty, Product Management, Strategy, Business, Property & Casualty..., Underwriting, Legal Liability, Liability, Workers Compensation, Commercial Lines, Commercial Insurance, Umbrella Insurance, Reinsurance, Excess, Analysis, General Insurance, Claims Management, Business Analysis, Financial Analysis, Pricing, Risk Management, Financial Services, Claim, Process Improvement, Financial Risk, Inland Marine, Employment Practices..., Professional Liability, Brokers, Liability Analysis, Management, Leadership, Casualty Insurance
Education
Long Island University, C.W. Post Campus 2007 — 2009
MBA, Finance & Entrepreneurship Management
Clarkson University 2000 — 2004
BS Finance & Economics, Finance & Economics
University of Bradford 2002 — 2003
International Finance, International Finance
XL Group July 2014 - Present
The Hartford November 2010 - April 2013
The Hartford July 2008 - November 2010
NBC Universal July 2005 - June 2008
NBC Universal September 2003 - July 2005
GE May 2000 - August 2002
GE February 1998 - May 2000
Cooper Industries June 1994 - February 1998
Skills
Organizational Design, Deferred Compensation, Talent Management, Onboarding, Performance Management, Employee Relations, Leadership Development, Global Talent..., Temporary Placement, Leadership, Human Resources, Employee Benefits, Coaching, Career Management, Organizational..., Executive Coaching
Education
Clarkson University 1993 — 1994
MBA, Business
Elmira College 1989 — 1993
BS, Business Administration
Bronzeville Barber Salon October 2014 - Present
The Hartford July 2007 - December 2014
Onsite 3 October 2005 - June 2007
Union Ticket Office May 2002 - January 2004
Skills
Accounting, Billing, Auditing, Microsoft Office, Customer Relations, Excel, Outlook, Word, PowerPoint, PeopleSoft, Analysis, Access, Customer Service, Financial Reporting, Accounts Payable, Problem Solving, Quickbooks, Research, Accounts Receivable, Event Planning, Teamwork, Supervisory Skills, Accpac, Ariba, Salesforce.com, GoToMeeting, TM1, Business Objects, Siebel, Editing, Online Research, Management, Invoicing, Budgets, Sales, Nonprofits, Payroll, Leadership, Financial Analysis, Process Improvement
Education
Cleopatra's Magnificent 7 Nail School 2011 — 2011
Nail Technology
Roosevelt University 2009 — 2011
Masters of Science, Accounting
University of Maryland College Park 2000 — 2004
Bachelor of Arts, Romance Languages
City Colleges of Chicago-Harry S Truman College
Certificate, Cosmetology, Barber/Styling, and Nail Instructor
The Hartford 401k Relationship Management$
Skills
Series 6, Mutual Funds, Insurance, Life Insurance, Securities, Investments, Retirement Planning, 401k, Fixed Income, Risk Management, Financial Analysis, Equities, Financial Services, Portfolio Management, Financial Modeling, ETFs, Retirement
Education
Nichols College 2005 — 2007
MBA
Clark University 1995 — 1999
BA, Business, Economics
Triumph Engine Control Systems August 2014 - Present
Connecticut Cable Construction and Maintenance March 2013 - Present
The Hartford March 2010 - June 2012
EMC, Inc April 2006 - April 2009
Philips 2004 - 2005
Skills
Risk Assessment, Industrial Hygiene, Management, Risk Management, Workers Compensation, Insurance, Program Management, Auditing, Emergency Management, Property & Casualty..., Training, Environmental Awareness, Project Management, Microsoft Office, Ergonomics
Education
Hunter College 2006 — 2011
MS, Industrial Hygiene
University of Connecticut 1997 — 2001
BS, ARE
Liberty Mutual Insurance October 2014 - Present
The Hartford October 2010 - September 2014
The Hartford June 2008 - September 2010
CIGNA CORPORATION October 2006 - June 2008
CIGNA Corporation September 2005 - October 2006
FLEXCORPS SYSTEMS (CT Light & Power Company) September 2004 - April 2005
HENDERSON GLOBAL INVESTORS (NORTH AMERICA) INC January 2000 - January 2004
Henderson Global Investors (North America) Inc. January 1997 - January 2000
Skills
Marketing Strategy, Marketing Communications, Insurance, Cross-functional Team..., Internal Communications, Direct Marketing, Advertising, PowerPoint, Strategic Planning, Market Research, Word, Direct Mail, Copywriting, Excel, Outlook, Research, Microsoft Office, Event Management, Public Speaking, Event Planning, Product Marketing, Writing, Customer Service, Strategic Communications, Budgeting, Editing, Email Marketing, Program Management, Management, Marketing
Education
The University of Connecticut 2002 — 2007
MBA, Marketing
The University of Connecticut 2002 — 2007
Advanced Business Certificate, Global Marketing
Clark University 1988 — 1993
Bachelors Degree, English
Selective Insurance May 2014 - Present
The Hartford September 2010 - May 2014
Young America Insurance June 2006 - October 2010
Turner Construction February 2005 - February 2006
Liberty Mutual July 2004 - February 2005
The Hartford August 2001 - July 2004
Skills
Claim, Property & Casualty..., Litigation Management, Legal Liability, Claims Management, Insurance, Liability, Access, Reinsurance, Excess, Claims Resolution, General Insurance, Professional Liability, Commercial Insurance, Subrogation, Underwriting, Casualty, Workers Compensation, Litigation, Risk Management, Product Liability, Account Management, Claims Handling, Customer Service, Casualty Insurance, Commercial Lines, Liability Analysis, Claim Investigation
Education
City University of New York-Brooklyn College
BS, Business, Management & Finance / Accounting
The Hartford August 2015 - Present
The Hartford February 2010 - August 2015
The Hartford January 2004 - February 2010
CNA Insurance February 2000 - January 2004
Skills
Leadership, Vendor Management, Customer Service, Sales, Process Improvement, Account Management, Project Management, Strategic Planning, Disability Insurance, Financial Analysis, Training, Business Analysis, Risk Management, Analysis, Employee Benefits, Project Planning, Leadership Development, Team Building, Finance
Education
City University of Seattle 2011 — 2013
Master of Business Administration, Project Management, 3.863
City University of Seattle
Bachelor of Science, Business Administration - Project Management
Eastern Alliance Insurance June 2011 - Present
The Hartford August 2008 - January 2010
Insurance Recruiting Specialists 2008 - 2010
AIG February 2007 - May 2008
Skills
Negotiation, Claim, Property & Casualty..., Insurance, Microsoft Office, Investigation, Workers Compensation, Casualty, Subrogation, Commercial Insurance, Customer Service, Liability, Risk Management, General Insurance, Management, Claim Investigation, Underwriting, Employee Benefits, Professional Liability, Commercial Lines, Brokers, Legal Liability, Workers' Compensation..., Claims Management, Reinsurance, Product Liability, Insurance Law, Excess, Liability Analysis, Property Damage, Litigation Management, Disability Insurance, Umbrella Insurance, Claims Handling, Employment Practices..., Claims Resolution, Adjustments, Claims Investigations, Settlement, Financial Risk, Medicare, Fraud, Accident, D&O, Xactimate
Education
Clarion University of Pennsylvania 2002 — 2006
Business Administration, Management
The Hartford 2000 - Present
Gulf Insurance Company 1999 - 2000
Reliance National 1991 - 1999
Home Insurance Company 1988 - 1999
Ziff - Davis Publishing Company 1983 - 1985
American International Group 1983 - 1985
G. A. B. Business Services 1977 - 1983
Skills
Auditing, Customer Service, Microsoft Excel, Analysis, Finance, Insurance, Accounting, Internal Controls, Microsoft Word, Management, Training, Account Reconciliation, Accounts Receivable
Education
Baruch College
B.A., Accounting
City University of New York-Herbert H. Lehman College 1973 — 1979
B. A., History
The Hartford January 1998 - Present
Education
Clark University 1987 — 1995
Liberty Mutual Insurance April 1998 - Present
The Hartford February 1992 - March 1998
International Marine Underwriters January 1980 - August 1989
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Casualty, Insurance, Liability, Commercial Lines, General Insurance, Umbrella Insurance, Claim, Legal Liability, Workers Compensation, Professional Liability, Reinsurance, Claims Management, Life Insurance, Brokers, Inland Marine, Term Life Insurance, Health Insurance
Education
City College of San Francisco 1977 — 1979
Mission High School 1975 — 1977
Medical Risk Managers 2006 - June 2012
ESG RE September 2003 - May 2006
SAFECO Life January 2000 - June 2003
Medical Risk Managers, Inc December 1994 - June 2003
Medical Risk Managers, Inc February 1988 - December 1994
The Hartford 1975 - 1988
Home Life Insurance Company 1969 - 1975
Skills
Underwriting, Insurance, Employee Benefits, Health Insurance, Reinsurance
Education
City University of New York-College of Staten Island 1967 — 1969
Associates, Liberal Arts and Sciences/Liberal Studies
The Hartford September 2003 - Present
Hartford Ins. Group 2003 - 2011
Skills
Leadership, Requirements Analysis, Visio, IT Strategy, COBOL, DB2, SharePoint, Enterprise Architecture, Systems Analysis, PMP, Project Portfolio..., Process Improvement, Oracle
Education
Brooklyn College 1981 — 1983
No degree, Computer Science
Brooklyn College
Bachelor of Arts (B.A.), Theory of Music
Hill-Stead Museum April 2015 - Present
Connecticut Historical Society June 2013 - January 2015
New England Air Museum January 2011 - April 2013
New England Air Museum February 2007 - January 2011
The Hartford 1998 - 2003
Hartford Life 1995 - 1998
Skills
Museum Education, Museums, Museum Collections, Fundraising, History, Nonprofits, Grant Writing, Exhibit Design, American History, Volunteer Management, Community Outreach, Arts Administration, Historic Preservation, Cultural Heritage, Philanthropy, Curating, Art Exhibitions, Teaching, Art, Microsoft Office, Social Media Marketing, Marketing Strategy, Art History, Marketing Communications, Facebook Fan Page..., Non-profit..., Project Management, Analysis, Donor Management, Microsoft Excel, Website Updating, Google Analytics, Training Delivery, Reporting & Analysis, Business Relationship..., Communication Skills, Event Planning, Planned Giving, Informal Education, Interpretive Planning, Annual Giving, Public Speaking
Education
The University of Connecticut 1989 — 1993
BA, English, History
City University London 1992 — 1992
Unversiteit van Amsterdam 1991 — 1991
Simsbury High School
The Hanover Insurance Group November 2005 - May 2006
The Hartford March 1977 - November 2005
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Casualty Insurance, Risk Management, Management, Legal Liability, Strategic Planning, Leadership, Professional Liability, Workers Compensation
Education
The College of Insurance 1973 — 1977
Charted Property Casualty Underwriter
Hunter College 1968 — 1972
Bachelor's degree, History and Economics
Liberty International Underwriters May 2013 - Present
Liberty Mutual Insurance August 2012 - May 2013
Liberty Mutual Insurance August 2008 - August 2012
Liberty Mutual Insurance March 2008 - August 2012
Liberty Mutual Insurance August 2004 - September 2008
The Hartford January 2000 - August 2004
Skills
Casualty, Claim, Insurance, Liability, Property & Casualty..., General Insurance, Claims Management, Legal Liability, Underwriting, Liability Analysis, Commercial Lines, Workers Compensation, Litigation Management, Commercial Insurance
Education
City University of New York-Brooklyn College
B.A., Economics
Corporate Call Center, Inc. October 2007 - Present
The Hartford October 1997 - May 2007
Skills
Inside Sales
Education
Clark Atlanta University 1983 — 1987
CARDINAL DOUGHERTY HIGH 1979 — 1983
EHFPL July 2010 - Present
The Hartford January 1991 - July 2009
The Hartford January 1984 - December 1990
Skills
Excel, PowerPoint, Outlook, Word, Data Analysis, Access, Microsoft Office, Budgeting, Problem Solving, Financial Analysis, Administration
Education
Clark University
B.A
Brooks-Farris-Bowe 2000 - 2010
The Hartford June 1978 - February 1982
Skills
Insurance, Claim, Property & Casualty..., Commercial Insurance, Commercial Lines, Casualty, Claims Management, Underwriting
Education
St. John's University 1978 — 1981
BS & BA, Double Major in Clinical Psychology & English Literature
City University of New York-College of Staten Island 1977 — 1978
Clinical Psychology
The Hartford June 2007 - Present
Skills
Management, Leadership, Outlook, Process Improvement, Sales, Business Analysis, Financial Analysis, Legal Research, Litigation, Insurance, Claims Handling
Education
City University of New York-John Jay College of Criminal Justice 1993 — 1995
Criminal Justice/Law Enforcement Administration
Edward Hospital March 2006 - Present
Proven Mercy Hospital September 2003 - March 2006
The Hartford June 1999 - November 2002
Zurich North America August 1998 - June 1999
HCX May 1989 - August 1998
Edward Hospital May 1988 - May 1989
Augustana Hospital December 1986 - May 1989
Nursefinders June 1988 - March 1989
Skills
Patient Education, Nursing, Orthopedic, Bariatric Surgery, Spine, Utilization Review, Case Managment, Medical/Surgical, Telemetry, Epic Systems, Meditech
Education
Lewis University 2011 — 2012
Took classes toward by Bachelors Degree, Registered Nursing/Registered Nurse
City Colleges of Chicago-Harry S Truman College 1984 — 1986
Nursing, Nursing Science
Atlanta Public Schools September 2013 - Present
Atlanta Public Schools February 2009 - September 2013
Atlanta Public Schools May 2008 - February 2009
The City of Atlanta August 2007 - May 2008
The Hartford September 2001 - May 2007
Superior Insurance Group October 2000 - September 2001
Donnelly Communications, Inc. December 1997 - September 2000
Education
DeVry University's Keller Graduate School of Management-Georgia 2004 — 2006
Master's degree, Human Resources Management/Personnel Administration, General
Clark Atlanta University 1995 — 1999
Bachelor's degree, Psychology
20/20 Air Mechanical July 2013 - Present
Cromwell Growers April 2011 - July 2013
The Hartford November 2007 - March 2008
Mortgage Lenders Network August 2004 - July 2007
Mortgage Lenders Network July 2006 - February 2007
First Coast Service Options, Inc. August 2000 - November 2002
United Healthcare Medicare Part "A" November 1999 - July 2000
Corometrics Medical Systems June 1991 - July 2000
Skills
Customer Satisfaction, Customer Support, Team Building, Data Analysis, English, Lead Generation, Continuous Improvement, Process Improvement, Key Performance..., Community Outreach, Quality Control, Training, Teamwork
Education
City University of New York-Brooklyn College
Biology, General