The Help Desk
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The Help Desk Employees
UNI Computers March 2013 - Present
UNI Computers August 2012 - March 2013
Pamida Burlington, KS February 2012 - October 2012
Burlington Recreation Center July 2007 - July 2012
Futrell Technologies December 2010 - December 2011
The Help Desk March 2009 - January 2010
Skills
Troubleshooting, Cisco Technologies, Switches, Computer Hardware, Network Administration, Routers, Active Directory, TCP/IP, Windows Server, Network Security, Wireless Networking, Cabling, VoIP, Networking, Servers, Windows, Windows 7, VPN, Software Installation, Hardware, Firewalls, Printers, Linux, Computer Repair, Ubuntu, Antivirus, Computer Maintenance, DHCP, Group Policy, LAN-WAN, System Administration, WAN, Help Desk Support, DNS, Visio, XP, Workstations, Server Administration, Microsoft Exchange, Customer Service, Operating Systems, VMware, A+ Certified, Windows Vista
Education
Flint Hills Technical College 2009 — 2010
Associates Degree, Computer Program and Design
Flint Hills Technical College 2006 — 2008
Associates Degree, Computer Networking
Burlington High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Home Technology Solutions July 2013 - Present
C.A.V.E. Systems September 2012 - July 2013
ADT January 2012 - July 2012
Broadview Security January 2010 - January 2012
Brinks Home Security February 2004 - January 2010
Technologies Edge January 2003 - October 2003
Piedmont Telecommunications November 2002 - January 2003
The Help Desk September 2002 - November 2002
T-Rex Computers May 1998 - March 2002
Skills
Security, Network Security, Cabling, Customer Service, Employee Training, Computer Repair, Apple, Troubleshooting
Education
Strayer University-North Carolina 2010 — 2013
Bachelor of Science (BS), Information Technology/ Network Security
Wayne Community College 1987 — 1989
Associate's degree, Wildlife, Fish and Wildlands Science and Management
University Office of Evaluation and Educational Effectiveness July 2015 - Present
The Help Desk June 2015 - July 2015
Arizona State University - Graduate & Professional Students Association (GPSA) January 2015 - June 2015
Arizona State University January 2015 - May 2015
Arizona State University August 2014 - December 2014
Elance March 2014 - August 2014
Prakriti, Environmental Club of NIT Durgapur. March 2011 - May 2014
Bihari Modh Education Project (BMEP) February 2012 - May 2013
Skills
HTML, C++, Photoshop, Programming, Java, Microsoft Office, PHP, Research, JavaScript, MySQL, Windows, PowerPoint, CSS, Data Structures, Database Design, XML, Core Java, AJAX, Creative Writing, Ubuntu, Unix, English, Sun Certified Java..., Coding Languages, Xilinx, System Architecture, Front-end, Back-end Programming, Painting, Dance, Debate, Video Editing, Books, LaTeX, Innovation, Youth Work, Theatre, Software Engineering, Matlab
Education
Arizona State University 2014 — 2016
Master's Degree, Computer Science, 3.81/4
National Institute of Technology Durgapur 2010 — 2014
Bachelor of Technology (B.Tech.), Information Technology, Junior
Narayana Jr. College 2008 — 2010
Higher Secondary Certificate (HSC), Mathematics Physics and Chemistry, A - 93.1%
St.Anthony's High School 2003 — 2008
Secondary School Certificate (SSC), General Studies, B+ - 87%
The Carey School June 2014 - Present
The Help Desk September 2001 - Present
Woodland School July 2011 - March 2014
Woodland School August 2006 - June 2011
Apple Retail August 2008 - July 2009
Menlo Park City School District January 2006 - November 2006
Sweetwater Union High School District August 2001 - June 2005
Skills
Customer Service, Computer Hardware, Active Directory, Mac, Mac OS X, Microsoft Office, OS X, Windows 7, iPhone, iWork, System Administration, Hardware
Education
Foothill College 2009 — 2012
AS, Computer Science, Enterprise Networking
DeVry University 2006 — 2010
BS, Network and Communications Management
The Help Desk January 2015 - Present
Jenny Craig August 2010 - July 2013
Skills
Health Education, Health Promotion, Fitness, Nutrition, Coaching, Leadership, Wellness Coaching, Team Building, Leadership Development, Nutritional Counseling, Motivational..., Strategic Planning, Customer Service, Nutrition Education, Marketing, Psychotherapy, Lifestyle Coaching, Program Development, Program Management
Education
Ohlone College 2008 — 2010
Health Technology
Another Country February 2013 - Present
The Help Desk January 2003 - Present
Freelance January 2006 - April 2013
Music Industry Workshop April 2011 - August 2011
Footprint Retail Services August 2003 - April 2011
Lending Solutions Inc September 1997 - April 1999
Skills
Sound Design, Audio Mixing, Audio Post Production, Audio Engineering, Professional Audio, Audio Editing, Sound, Pro Tools, Waves Plug-ins, Izotope RX, Commercials, Web Content, Broadcast Production, Post Production
Education
Columbia College Chicago 2004 — 2008
BA, Audio Arts and Acoustics: Audio Design and Production
Harry D. Jacobs High School 1994 — 1998
The Help Desk August 2013 - Present
Genentech June 2010 - June 2012
Genentech August 2008 - June 2010
Genentech September 2006 - August 2008
Islands Restaurants August 2001 - July 2006
Skills
Call Centers, Customer Service, Management, Teamwork, Time Management, Insurance
Education
Point Loma Nazarene University 1999 — 2004
Bachelor of Arts, Business Administration
The Wren Collection September 2011 - Present
THE HELP DESK June 2009 - Present
The Wren Collection November 1999 - April 2009
Royal Hawaiian Hotel AND Sheraton Moana Surfrider July 1990 - July 1998
Skills
Resorts, Hospitality, Restaurants, Culinary, Public Relations, Culinary Skills, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry
Education
Bridgewater State University
Koch Business Solutions (KBS) January 2013 - Present
Seamless Data Systems February 2010 - July 2010
The Help Desk September 2009 - January 2010
Skills
Project Management, Active Directory, SQL, Troubleshooting, Windows Server, Management, Microsoft SQL Server, Team Building
Education
Emporia State University 2009 — 2012
Bachelor’s Degree, Computer Information Systems
Flint Hills Technical College 2007 — 2009
Associate’s Degree, Network Technology
Florida Atlantic University 2010 - Present
SAG/AFTRA October 2009 - Present
Florida Atlantic University 2009 - Present
YouTube May 2006 - Present
The Help Desk 2003 - Present
Mountain Dew July 2009 - 2013
Florida Atlantic University 2008 - 2009
Florida International University 2004 - May 2008
Skills
HTML + CSS, Php, phpMyAdmin, Wordpress, Web 2.0, Wordpress Design, Web Design, Graphics, Stop Motion, Vector Illustration, Painting, Photoshop, Flash Animation, Flash, Sound Forge, Dreamweaver, Adobe Creative Suite, Microsoft Office, Windows 7, Mac OS X, Photography, Blogging, Video Editing, Final Cut Pro, Comic Book Illustration, Social Media, InDesign, Logo Design, Illustrator, Animation, Creative Direction, Web Content, Web Video, YouTube, Creative Writing, Video Production, Internet Video..., Voice Acting, Acting, Commercial Work, Voice Over, Google Analytics, Multimedia, Adobe Acrobat, Digital Photography, Drawing, OS X, WordPress
Education
Florida Atlantic University 2010 — 2015
BA, Graphic Design
Florida International University 2002 — 2006
BA, Art History, Art, Sociology, Anthropology
Coral Park Senior High School 2000 — 2002
High School Diploma, Art, Graphic Design
Miami Springs Senior High School 1998 — 2000
High School Diploma, Art, Graphic Design
CUSD January 2008 - Present
The HELP Desk January 1994 - Present
SVUSD September 2008 - June 2010
Capo-Laguna ROP September 1995 - September 2007
Saddleback College January 1993 - September 1995
McDonnell Douglas-Space Division January 1988 - January 1992
Northrop Grumman Corporation January 1987 - January 1988
McDonnell Douglas March 1986 - December 1987
Calplant Engineering Services March 1984 - January 1986
Fluor Engineering and Construction June 1973 - January 1984
Skills
Project Management, Tutoring, Editing, Project Planning, Teaching, Management, Public Speaking, Curriculum Development
Education
Saddleback College 1988 — 1992
AA, Software Applications
University of California, Irvine 1978 — 1980
MBA, Organizational Behavior, Marketing
Northrop Institute of Technology 1971 — 1973
BSME, Machine Design, Thermodynamics