The Higher Gear Group
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The Higher Gear Group Employees
Urban Food Development April 2013 - Present
Subway May 2007 - April 2013
The Higher Gear Group May 2005 - May 2007
Yes Travel Network February 2002 - May 2005
Votorantim February 1999 - February 2001
Skills
Franchising, Business Development, Leadership, Restaurant Management, Franchise Consulting, Food Service, Time Management, Customer Service, Food & Beverage, Multi-unit, Retail, Team Building, Training, Customer Satisfaction, Commercial Real Estate, Franchise Sales, Operations Management, Restaurants, Food, Hospitality, P&L, Inventory Management, Sales, Budgets, Business Planning, Coaching, Catering, Employee Training, Event Planning, Food, Food Safety, Income Statement, Latin America, Management, Marketing, Menu Development, Microsoft Office, Microsoft Word, Microsoft Excel, Negotiation, New Business Development, PowerPoint, Recruiting, Sales Management, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Team Leadership, Teamwork
Education
Universidade Federal do Paraná 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Environmental Engineering Technology/Environmental Technology
CITYTECH, Inc. (Now part of ICF Interactive) February 2013 - Present
The Higher Gear Group April 2011 - February 2013
Skills
Java, SQL, JavaScript, HTML, Microsoft SQL Server, C, Linux, CSS, Microsoft Office, Windows, Databases, Microsoft Excel, Programming, Python, Unix, Technical Support, Networking, Quality Assurance, Cloud Computing, Troubleshooting, Team Leadership, Operating Systems, Firewalls, VPN
Education
DePaul University 2005 — 2011
Bachelor of Science (BS), Network Security
DuPage Regional Office of Education June 2015 - Present
US Navy July 2007 - Present
DuPage Regional Offices of Education January 2013 - June 2015
The Higher Gear Group October 2011 - January 2013
TEKsystems 2011 - 2011
Skills
Troubleshooting, Active Directory, Computer Hardware, Microsoft Office, System Administration, Security+, Microsoft Exchange, DoD, Network Administration, Servers, Windows 7, Remote Desktop, Software Installation, Computer Security, Windows Server 2012 R2, Windows Server 2008 R2, Palo Alto Firewall, Cisco 2960 Switch, Conference Support, Windows 8.1, Desktop Support, Spiceworks Helpdesk, Dreamweaver, Microsoft Exchange..., DPM, Technical Support
Education
DeVry University-Illinois 2009 — 2012
Bachelor of Science (BS), Network and Communications Management
OneCommand January 2014 - Present
The Higher Gear Group March 2011 - January 2014
Computer Outlet, Inc July 2004 - December 2010
New Page Media January 2001 - October 2003
yedi24online.net October 1997 - January 2001
Skills
Troubleshooting, Servers, Firewalls, HTML, Technical Support, Switches, XML, Hardware, Routers, Web Applications, Databases, Networking, SQL, MySQL, WAN, CRM, Apache, JavaScript, Process Improvement, Business Analysis, Microsoft SQL Server, Unix, Linux, VMware, Web Development, Network Administration, Computer Repair
Education
Moraine Valley Community College 2003 — 2006
Certificate, Computer and Local Area Network Technician
Moraine Valley Community College 2003 — 2006
A.A.S, Computer Science
Information Technologies
Hodges University
Information Technologies
Strategic Fuse, Inc. June 2009 - Present
The Higher Gear Group August 2005 - March 2009
Skills
Brand Management, Client Representation, Co-op Advertising, Microsoft Office, Advertising, Online Advertising
Education
Michigan State University 1999 — 2002
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Emmi Solutions February 2015 - Present
Allscripts March 2014 - February 2015
Allscripts June 2008 - February 2015
The Higher Gear Group June 2006 - June 2008
Oak Lawn Community High School August 2003 - June 2006
Schiele Graphics January 2002 - June 2003
Skills
Account Management, Software Implementation, Databases, Training, CRM, Team Building, Sales, Customer Retention, Microsoft Excel, Outlook, Microsoft Office, Coaching, Teaching, Customer Satisfaction, Process Improvement, Customer Service, Strategic Planning, Team Leadership, Curriculum Design, Sales Process, Management
Education
Concordia University Chicago 2003 — 2005
Masters of Arts, Education (Curriculum & Instruction)
Benedictine University
Bachelor of Arts; S, Social Sciences; Social Sciences; History Sequence
Certified Teacher in Illinois
The Higher Gear Group June 2011 - September 2012
Reebok May 2009 - June 2011
The Higher Gear Group August 2006 - December 2008
Cellular Express Plus May 2005 - August 2006
Wireless Retail / RadioShack May 2000 - May 2005
Skills
Customer Satisfaction, Customer Relations, Negotiation, Problem Solving, Consultative Sales..., Account Management, CRM Integration, New Business Development, Marketing Strategy, Revenue Growth..., B2B, Customer Retention, Presentation Development, Contract Negotiation, Automotive, Automotive Sales..., Customer Service, Sales Process, Sales Management, Sales, Salesforce.com, CRM, Business Development, Advertising, Automobile, Budgets, Coaching, Cold Calling, Competitive Analysis, Dealer Management, Dealers, Direct Sales, Employee Training, Inventory Management, Lead Generation, Leadership, Management, Marketing, Networking, Online Advertising, Online Marketing, Operations Management, Pricing, Process Improvement, Product Marketing, Profit, Recruiting, Retail, SEM, Sales Operations
Education
University of Florida 2001 — 2003
Bachelor's degree, Business Administration and Management
Santa Fe Community College 1999 — 2001
Associate of Arts (AA), General Studies
The Higher Gear Group August 2012 - Present
Camfield INC. February 2011 - Present
Camfield Incorporated February 2011 - Present
Colorado Technical University October 2005 - May 2010
Colorado Technical University October 2005 - May 2010
The Bombay Company June 2004 - January 2006
Bombay Company June 2004 - January 2006
NORC: National Opinion Research Center May 2001 - June 2004
Skills
Communications Strategy, Sketching/Drawing/..., Critical Thinking, Leadership Development, Coaching, Customer Service, Leadership, Time Management, Team Building, Brand Loyalty, Teaching, Goal Oriented, PowerPoint, Microsoft Office, Recruiting, Customer Satisfaction, Spanish, Hiring, Editing, Customer Retention, Telephone Skills, Data Entry, Call Centers, Teamwork, Team Leadership
Education
Caribbean University 1999 — 2001
Associate's degree, Associates on Interpersonal Communications
Caribbean University-Ponce 1999 — 2001
associates Degree/Not Completed, Interpersonal Communications
Juan Serralles Community High School 1999 — 1999
High School Diploma, General High School requirements
Columbia College Chicago
Fashion design/Fashion business, Fashion/Apparel Design-Traditional Animation
Compass Research June 2014 - Present
LockSAF April 2009 - June 2014
The Higher Gear Group January 2007 - April 2009
Dynetech Corp July 2003 - January 2008
Skills
Customer Service, Event Planning, Microsoft Office, Social Media, Training, Team Building, Public Speaking, Marketing, Event Management
Education
University of Florida 1997 — 2000
BA, Political Science and Government
Visa June 2015 - Present
WorldPay 2014 - May 2015
Tantrum Street April 2013 - December 2013
Cinsay March 2012 - March 2013
American Credit Card Processing Corporation May 2011 - March 2012
The Higher Gear Group November 2010 - May 2011
Certified Payment Processing October 2009 - November 2010
American Credit Card Processing Corporation July 2006 - October 2009
Skills
Sales Process, Sales, E-commerce, Account Management, Strategic Partnerships, Management, Team Leadership, Customer Retention, CRM, Social Networking, Leadership, Direct Sales, New Business Development, Sales Presentations, Marketing Strategy, Online Marketing, Training, Team Management, Social Media, Social Marketing, Networking, Marketing, Sales Management, Start-ups, Outside Sales, Marketing Communications, Sales Operations, Selling, Payments, Mobile Payments, Credit Card Transaction..., Merchant Services, Relationship Management, Vendor Relationships, Payment Card Processing
Education
Texas Woman's University 2005 — 2006
Business, Business and English
University of North Texas 2003 — 2005
Radio/TV Broadcasting
Stephen F. Austin State University 2001 — 2003
Mass Communications
Sears Holdings Corporation September 2013 - Present
Sears Holdings Corporation December 2012 - September 2013
Channel Clarity August 2012 - October 2012
HSBC November 2007 - March 2012
HSBC November 2004 - November 2007
The Higher Gear Group June 2002 - August 2004
TruServ Corporation (True Value) December 2000 - October 2001
Independent Contractor October 1999 - November 2000
CoreComm (USN Communications) August 1997 - July 1999
Modern Business Technology January 1997 - August 1997
Skills
Enterprise Architecture, Software Project..., Cross-functional Team..., Architecture, Java, Agile Project Management, IT Project & Program..., Product Management, UML, Software Requirements, Data Modeling, Object Modeling, Software Design, Object Oriented Design, Business Architecture, Business Process, Process Modeling, IT Project Lifecycle, System Modeling, J2EE, SQL, IDEF, C++, C, Delphi, Software Configuration..., RUP, Eclipse, HTML, XML, Windows, Linux, Unix, IT Management, Design Patterns, Business Analysis
Education
North Central College 1987 — 1991
Bachelor of Arts (BA), Computer Science
University of Illinois at Urbana-Champaign 1985 — 1986
Physics
Digital Cicadas February 2012 - Present
Tribune Company May 2010 - March 2012
Independent October 2008 - May 2010
Meetup.com March 2008 - October 2008
Homethinking April 2007 - February 2008
The Higher Gear Group October 2006 - March 2007
Global Cents August 2005 - September 2006
Open Text Corporation June 2001 - August 2005
Skills
Objective-C, Swift, C, Ruby, Python, Java, C++, Cocoa Touch, SQL, Core Data, UIKit, Core Animation, Quartz/Core Graphics, Subversion, iPad, Ruby on Rails, Software Development, iOS, XML, Agile Methodologies
Education
Columbia University 2010 — 2013
Computer Science
Grinnell College 1998 — 2001
Bachelor of Arts (B.A.), Computer Science
The Higher Gear Group February 2014 - Present
Paragon Honda December 2012 - August 2013
White Plains Honda September 2010 - January 2013
Animal Care & Control 2009 - 2011
Animal Care & Control of NYC January 2008 - July 2010
Toyota Of Huntington March 2007 - May 2008
Paragon Honda March 2003 - January 2007
Skills
Negotiation, Customer Service, Social Media Marketing, Social Media, Team Leadership, Microsoft Office, New Business Development, Sales Management, Budgets, Public Relations, Event Planning, Microsoft Excel, Account Management, B2B, Marketing Strategy, Automotive, Business Development, Contract Negotiation, Inventory Management, Sales, Leadership, Customer Retention, Online Marketing, Advertising, Training, CRM, Sales Operations, Sales Process, Social Networking, Marketing, Business Planning, Strategic Planning, Management, Customer Satisfaction, Team Building, Retail, Profit, Lead Generation, Event Management, E-commerce, Automobile, Coaching, Forecasting, Vehicles, Selling, Dealers
Education
Stella Maris College
CDK Global August 2013 - Present
Nokia July 2011 - August 2013
DeVry Inc. February 2009 - July 2011
The Higher Gear Group July 2005 - December 2008
Littelfuse August 2004 - March 2005
Skills
Graphic Design, E-learning, Photoshop, Illustrator, Captivate, Flash, 3D Studio Max, Web Design, Troubleshooting, ActionScript, E-Learning, Dreamweaver, Learning Management..., Instructional Design, CSS, Adobe Acrobat, Multimedia, User Experience, Adobe Creative Suite, Storyboarding, Camtasia, HTML, Graphics, HTML 5, Web Development, WordPress, Learning Management, Content Management, User Interface Design, Technical Training, XHTML, Needs Analysis, SharePoint, Technical Writing, ADDIE, Instructor-led Training, Training, Microsoft Office
Education
Purdue University 1998 — 2002
B.S., Computer Graphics
Dealertrack Technologies April 2015 - Present
PureCars October 2014 - April 2015
CDK Digital Marketing October 2013 - October 2014
vAuto September 2008 - October 2013
ADP April 2007 - February 2008
The Higher Gear Group 2008 - 2008
The Cobalt Group 2002 - 2007
The Cobalt Group 2000 - 2002
The Cobalt Group 1999 - 2000
Skills
Salesforce.com, Executive Management, Public Speaking, Customer Engagement, Social Networking, CRM, Sales Operations, Online Marketing, Sales, Customer Satisfaction, Selling, Customer Retention, Lead Generation, Sales Management, B2B, Marketing, Management, Training, Team Building, E-commerce, Advertising, Account Management, Sales Process, Cold Calling, Direct Sales, Sales Presentations, Online Advertising, New Business Development, Digital Marketing, Strategic Partnerships, Competitive Analysis, SEM, Marketing Strategy, Email Marketing, Advertising Sales, Business Development, Start-ups, Strategy, SaaS, Automotive, SEO, Leadership, Program Management, Deal Closure, Selling Skills
Education
Northern Illinois University 1989 — 1991
Bachelor of Liberal Arts
SuperUnit5000 June 2002 - Present
Cubic Applications, Inc May 2009 - June 2010
The Higher Gear Group January 2009 - March 2009
Vaco May 2008 - July 2008
Kintera, Inc December 2004 - January 2006
Genisys Financial January 2001 - October 2002
Skills
Enterprise Software, Product Management, SaaS, CSS, Program Management
Education
Palomar College 1996 — 1998
Certificate, Radio Broadcasting
Erie Community College 1990 — 1992
Certificate, Real Estate
Rocketrip July 2015 - Present
Blopboard February 2014 - Present
Etsy October 2011 - January 2014
The Higher Gear Group March 2005 - October 2011
The Higher Gear Group August 2008 - August 2009
Did-it Search Marketing 2003 - 2004
Grinnell College 2001 - 2003
Skills
Web Applications, MySQL, PHP, JavaScript, Python, PostgreSQL, Linux, SQL, Web Development, Server Architecture, Algorithms, Ubuntu, CRM, Google App Engine, Java, Subversion, jQuery, Databases, Agile Methodologies, HTML, Software Development, CSS, Git, XML, Apache, Eclipse, Django, Web Services, Ruby, Hibernate, Ruby on Rails, Software Engineering, Bash, Shell Scripting, REST, Object Oriented Design, Tomcat, Distributed Systems, Objective-C, Scalability, Test Driven Development
Education
Grinnell College 1999 — 2003
Bachelors of Arts, Computer Science
Kathmandu Valley High School 1991 — 1997
Experian CheetahMail April 2010 - Present
The Higher Gear Group July 2007 - March 2009
Skills
Agile, Agile Methodologies, Testing, User Acceptance Testing, Software Quality..., Bugzilla, Software Development, Quality Assurance, Scrum, Waterfall, Test Planning, Agile Project Management, SDLC, Git, Web Applications, Quality Center, Apache, Test Cases, JIRA, Test Automation, Agile Testing, QTP, Performance Testing, Regression Testing, Perl, XML
Education
Maurice A. Deane School of Law at Hofstra University 1973 — 1976
JD, law
Columbia University in the City of New York 1967 — 1971
AB, american history
AutoUplinkUSA September 2014 - Present
Flick Fusion Technologies February 2013 - August 2014
Sister Technologies September 2011 - May 2012
UnityWorks! Media September 2008 - December 2010
The Higher Gear Group July 2006 - September 2008
Zimmerman Partners Advertising - ZBMS/ZTRAC July 2002 - July 2006
Member Services Inc January 1993 - July 2002
Gambino Ford January 1991 - January 1993
Skills
Online Marketing, Customer Relations, Automotive, Social Media, Mobile Marketing, SEO, SEM, VSEO, CRM, Digital Marketing, Digital Advertising, Online Video Strategy, Public Speaking, Strategic Planning, Lead Generation, Online Advertising, Business Development, Customer Service, Sales, Marketing Strategy, Training, Competitive Analysis, Sales Process, Marketing, Strategy, Social Networking, Email Marketing, Sales Management, Customer Retention, Advertising, Account Management, Advertising Sales, New Business Development, E-commerce, Social Media Marketing, Salesforce.com, B2B, Selling, Direct Marketing, Sales Operations
Education
Miami University 1987 — 1988
Business Marketing
AutoAlert, LLC June 2014 - Present
The Higher Gear Group March 2010 - June 2014
Family / World November 2007 - December 2009
The Higher Gear Group, Inc. 2002 - 2007
CareerBuilder LLC, Inc January 2002 - February 2003
Morgan Stanley Smith Barney January 2000 - May 2000
Skills
Project Planning, E-commerce, Management, SEM, New Business Development, CRM, Marketing, Training, Sales, Recruiting, Email Marketing, Advertising, Social Networking, Team Building, Cold Calling, Coaching, Contract Negotiation, Customer Retention, Team Leadership, Account Management, Negotiation, Lead Generation, Sales Management, B2B, Analysis, Time Management, Customer Satisfaction, Business Development, Direct Sales, Social Media Marketing, Leadership, Sales Process, Sales Operations, Selling, Management Consulting, Consulting, Salesforce.com, Sales Presentations, Strategic Planning
Education
University of Illinois at Chicago 1993 — 1999
Bachelor of Business Administration (BBA), Business/Managerial Economics
Aon Hewitt November 2014 - Present
ADP December 2011 - August 2014
The Cluen Corporation May 2010 - October 2011
J.P. Morgan December 2009 - March 2010
The Higher Gear Group 2007 - 2008
Study Island December 2006 - May 2007
J.P. Morgan July 2001 - May 2003
Skills
Project Management, CRM, Visio, MS Project, PeopleSoft, Hands-on Training, Software Implementation, ADP Payroll, Bug Tracking, Microsoft Office, Microsoft Excel, Sales, SQL, Customer Service, Microsoft Word, Business Analysis, Process Improvement, PowerPoint, Leadership, Outlook, Software Documentation, Salesforce.com, Access, Training
Education
University of North Carolina at Greensboro 2004 — 2006
M.Ed, Curriculum and Instruction
High Point University 1996 — 2000
B.S., Finance
Brandywine High School 1992 — 1996
Clarifire July 2015 - Present
Clarifire January 2013 - July 2015
The Higher Gear Group August 2010 - September 2012
DealerSocket April 2009 - August 2010
The Higher Gear Group February 2007 - March 2009
The Higher Gear Group January 2005 - February 2007
The Higher Gear Group January 2004 - February 2005
Hillsborough County Schools September 1992 - January 2004
Skills
Direct Sales, Technical Recruiting, Sales Engineering, Applicant Tracking..., Integration, Customer Retention, Sales, Business Development, Strategic Planning, Sales Management, Negotiation, Team Building, Customer Satisfaction, Program Management, Training, Automotive, CRM, Lead Generation, Networking, Start-ups, Consulting, Cold Calling, SaaS, B2B, Marketing, Account Management, Selling Skills, Sales Process, New Business Development, Leadership, Process Improvement, Cloud Computing, Quality Assurance, Sales Operations, Contract Negotiation, Coaching, Software Development, Management, Business Analysis, Team Leadership, Sales Presentations, Strategy, Recruiting, Product Development, Project Management, Deal Closure, Dealers, Employee Training, Dealer Management, Customer Service
Education
University of South Florida 1989 — 1992
BA, Biology Education
Asher James Congenital Heart Disease & Thrombosis Foundation December 2012 - Present
U.S. Department of Labor February 2010 - Present
Office of Workers' Compensation Programs December 2014 - February 2015
U.S. Department of Labor June 2010 - August 2011
U.S. Department of Labor February 2010 - June 2010
Law Office of David Finn July 2008 - June 2009
The Higher Gear Group March 2007 - May 2008
U.S Army February 2003 - February 2007
Skills
Government, Microsoft Office, Event Planning, Research, Customer Service, Outlook, Public Relations, Administrative..., Social Media, Microsoft Excel, PowerPoint, Event Management, Policy, Procurement, Government Procurement, Procurement Contracts, Federal Procurement, Purchasing, Purchase Contracts, Supervisory Skills, Team Building
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master's degree, Human Resources Management and Services
DeVry University 2006 — 2010
Business Administration, Sales and Marketing
VinSolutions March 2015 - Present
VinSolutions January 2013 - March 2015
The Higher Gear Group September 2010 - September 2012
T-Mobile March 2009 - September 2010
Wachovia / Wells Fargo Bank July 2006 - December 2008
Cintas July 2005 - July 2006
At&t / Cingular August 2002 - July 2005
Fahlgren Entertainment May 2002 - August 2002
European Auto January 1994 - December 1997
Skills
Automotive, Account Management, New Business Development, Sales, Negotiation, Sales Process, Customer Service, B2B, Customer Satisfaction, Vehicles, Business Development, Direct Sales, Marketing Strategy, Strategic Planning, Forecasting, Marketing, Consulting, Relationship Marketing, Relationship Building, SEO, Twitter, Facebook, Financial Planning, Financial Advising, Microsoft Office..., Social Media, Email Marketing, HTML, Windows Applications, Macintosh Applications, Inventory Control, Inter-personal, Territory Management, Training Materials..., Software Installation, Software Training, Outside Sales, Inside Sales, Telecommunications, Google Analytics, SEM, SaaS, Training
Education
Florida Atlantic University 1998 — 2002
Bachelors in Business, Marketing
University of Illinois at Chicago 1996 — 1997
Carnival Cruise Line March 2015 - Present
Sassoon Consulting 2000 - Present
Princess Cruises September 2012 - March 2015
Celebrity Cruises, Inc. May 2010 - August 2012
The Higher Gear Group June 2006 - June 2010
Bally Total Fitness May 2004 - September 2005
Onboard Media 2003 - 2004
Royal Caribbean International 2002 - 2003
Apple Retail 2001 - 2002
Power Studios 1999 - 2001
Skills
Customer Service, Training, Event Management, Leadership, Team Building, Marketing, Social Media, Sales, Marketing Strategy, Hospitality, Project Management, Social Media Marketing, Customer Satisfaction, Passion for Quality, CRM, Cruises, Passion for Helping..., Passionate about work, Management, Committed to Customer..., Hotels, Hospitality Management, Hospitality Industry, Tourism, Team Leadership, Hotel Management, Resorts, Employee Training, Strategy, Event Planning, Hiring, Strategic Planning, Coaching, Budgets, Pre-opening, Teamwork, Human Resources, Performance Management, Revenue Analysis, Operations Management, Negotiation, New Business Development, Front Office, Sales Management, Business Development, Team building, Food & Beverage, Recruiting, Microsoft Excel, Entrepreneurship
Education
Nova Southeastern University 2004 — 2006
Master of Business Administration (MBA), Business Leadership & Marketing
Digital Media Education Center 2002 — 2003
Avid & Final Cut Pro Editer, Animation, Interactive Technology, Video Graphics and Special Effects
Florida Atlantic University 2000 — 2002
Bachelor of Arts (B.A.), Communications: Television & Film Production
Broward Community College 1997 — 2000
Associate of Science (A.S.), Engineering
Paylocity April 2014 - Present
Accenture July 2012 - April 2014
Volt Technical Resources April 2011 - July 2012
Aerotek Professional Services March 2010 - March 2011
The Higher Gear Group February 2007 - March 2009
Skills
Screening, Recruiting, Technical Recruiting, Talent Acquisition, Sourcing, Account Management, Vendor Management, Applicant Tracking..., Human Resources, Financial Services, Training, IT Recruitment, Staffing Services, College Recruiting, Onboarding, Leadership, Executive Search, Internet Recruiting, Contract Recruitment, Cold Calling
Education
University of Northern Colorado 2002 — 2006
Bachelor of Science (BS), Bachelor of Science
Southern Illinois University, Carbondale 2001 — 2002
Lake Zurich High School 1997 — 2001
The Higher Gear Group August 2014 - July 2015
Subaru of America January 2011 - July 2014
Group 1 Automotive September 1996 - December 2010
Skills
Team Leadership, Operations, Increasing Profitability, Team Motivator, Sales, Dealers, Marketing, Recruiting, Business Planning, Team Building, Forecasting, Business Strategy, Purchasing, Operations Management, Strategic Planning, Financial Analysis, Continuous Improvement, Automotive, Customer Retention, Sales Process, New Business Development, Account Management, Sales Operations, Customer Service, Marketing Strategy, Management, B2B, Leadership, CRM, Training, Process Improvement, Coaching, Business Development, Product Development, Customer Satisfaction, Sales Management, Dealer Management, Competitive Analysis, Asset Managment, Automobile, Increased Profitability, Automotive Aftermarket, Budgets, Inventory Control, P, Profit, Warranty, Vehicles, Pricing, Negotiation
Education
Western Governors University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwood University 2003 — 2005
Automotive Executive Management Program, Business and Organizational Development
Lubbock Christian University 1995 — 1997
Education Program, Education, Exercise Science
Lubbock Christian High School 1992 — 1995
Honors, General Studies
DealerTrack February 2009 - Present
The Higher Gear Group April 2008 - January 2009
Autobase 2006 - 2008
Automatic Data Processing 1986 - 2006
Skills
Sales Process, Customer Retention, Automotive, Sales Operations, Selling, Retail, Profit, Negotiation, Sales Management, Account Management, CRM, Sales, Leadership, Management, B2B, Salesforce.com, Cold Calling, Customer Satisfaction, Direct Sales
Education
Northwood University 1981 — 1985
BBA Management, AA Banking and Finance/ Automotive Marketing/ Accounting
Career Fair Connection 2015 - Present
Frank's Tech Service, Inc February 2011 - Present
VinSolutions February 2014 - August 2014
The Higher Gear Group June 2012 - September 2013
Skills
Instructor-led Training, Group Presentations, Facillitation, Product Management, Customer Service, Long-term Customer..., Sales, Automotive, Mathematics Education, Problem Solving, Basic HTML, CSS, Team Leadership, Teamwork, Individual Work, Job Coaching, Data Analysis, Account Management, Customer Satisfaction, Training, Customer Retention, New Business Development, B2B, Negotiation, Sales Process, Leadership, Process Improvement, Team Building
Education
State University of New York at New Paltz
Bachelor of Science (B.S.), Computer Science
SUNY Orange
Associate of Science (A.S.), Computer Science
Lakeshore September 2015 - Present
Zirtual June 2015 - August 2015
Lakeshore April 2014 - May 2015
Lakeshore April 2010 - April 2014
Community Banks of Colorado December 2008 - April 2010
The Higher Gear Group May 2007 - December 2008
The Warranty Group 2005 - 2007
Skills
Talent Acquisition, Recruiting, Onboarding, Technical Recruiting, Employee Relations, Applicant Tracking..., Human Resources, Sourcing, Talent Management, Training, Performance Management, Coaching, Cold Calling, Customer Service, Business Development, Leadership Development, Organizational..., Outlook, Account Management, Team Building, Employee Benefits, Leadership, Interviews, Benefits Administration, Employee Training, New Hire Orientations, Networking, College Recruiting, Personnel Management, Vendor Management, Management, Consulting, Internet Recruiting, Time Management, Microsoft Excel, Hiring, Screening, CRM, Training & Development, Microsoft Office, Employee Engagement, Workforce Planning, Temporary Staffing, Resume Writing, Screening Resumes, Team Leadership, Salesforce.com, Career Development, Microsoft Word
Education
Minnesota State University, Mankato 2000 — 2004
B.S., Human Resources Management
Central Queensland University 2002 — 2002
Peters & Associates December 2013 - Present
Palladium Energy August 2009 - December 2013
My IT Staff November 2007 - June 2009
The Higher Gear Group June 2005 - September 2007
Skills
Microsoft Exchange, SharePoint, Servers, Enterprise Software, Citrix, Hyper-V, Windows Server, ERP, Active Directory, Disaster Recovery, NetApp, Data Center, High Availability, Cloud Computing, Strategy, IT Infrastructure..., Lync Server 2010, IT Strategy, Microsoft Technologies, LAN-WAN, MS Project, Management, Exchange 2010/2007/2003, Systems Engineering, Microsoft SQL Server, QoS, Network Architecture, iSCSI, SCCM, Private Cloud, HP Servers, IT Outsourcing, Operating Systems, Hybrid Cloud, Watchguard, Forefront, DPM 2010, SCVMM, Windows Server 2012, SCOM, Lync Server 2013, SCDPM, MCSA, Network Load Balancing, MCSE 2012, Redundancy Management, Office 365, Azure, Lync
Education
DeVry University-Illinois 1997 — 2000
Bachelor of Science (BS), Telecommunications Management
Geneva High School
Geneva High School
RILECO Software QA and Risk Management LLC March 2009 - Present
Wolters Kluwer 2014 - Present
Nassau Community College 2003 - Present
Fluent Medical 2012 - 2013
RSG 2010 - 2012
Spiral Universe 2009 - 2010
FJA-US February 2007 - April 2009
The Higher Gear Group 2006 - 2007
FalconStor Software 2005 - 2006
Skills
Software Quality..., Software Development, Test Automation, Quality Assurance, Java, SQL, Agile Methodologies, Requirements Analysis, Requirements Gathering, SOA, Process Development, CMMI, Model Driven Development, Biometrics, C++, Linux, XML, Agile, JSP, Integration
Education
Stony Brook University
B.Sc., Computer Science
Stony Brook University
B.Sc., Applied Math & Statistics
Philadelphia Job Corps LIfe Science Institute January 2015 - Present
P & A Consulting Group January 2010 - Present
Computer Task Group April 2014 - November 2014
MATRIX Resources 2013 - 2013
NC Department of Insurance/Office State Fire Marshal 2009 - 2013
The Higher Gear Group February 2008 - November 2008
Kittrell Job Corps 2006 - 2007
Wake Technical Community College 2005 - 2006
Fleet and Family Support Services - Rota Spain 2003 - 2005
The Connecting Link 2002 - 2003
Skills
Curriculum Development, Curriculum Design, Curriculum Creation, Staff Training, Program Management, Program Planning, Event Planning, Event Management, Event Marketing, Volunteer Coordination, Volunteer Training, Volunteer Recruiting, Career Development, Career Counseling, Customer Relations, Public Relations, Public Speaking, Records Management, Academic Writing, Computer Literate, Customer Service, Supervisory Skills, Plannning, Volunteer Management, Training, Recruiting, Resume Writing, Program Coordination, Technical Training, Consulting, Professional..., Personal Development, Microsoft Office, PowerPoint development, New Hire Training, Mentoring, Collaboration, Report Writing, Meeting Planning, Events Coordination, Educational Leadership, Adult Education, Team Management, Training Delivery, Instructor-led Training, Hands-on Training, Change Management, Military, Government, Transition Management
Education
Grand Canyon University 2011 — 2013
EdD, Organizational Leadership and Development
University of La Verne 2001 — 2003
Master of Science (MS), Business Organizational Management
OneCommand January 2014 - Present
The Higher Gear Group January 2004 - January 2014
The Higher Gear Group October 2008 - January 2010
UBS June 2001 - December 2003
Skills
Account Management, Customer Retention, Process Improvement, Sales Process, Sales, Customer Service, Automotive, New Business Development, CRM, Negotiation, Customer Satisfaction, Salesforce.com, Sales Management, Selling, Lead Generation, Sales Operations, Cold Calling, Automobile, Advertising, Leadership, Vehicles, Coaching, B2B, Social Networking, Call Centers, Team Leadership, Direct Sales, Contract Negotiation, Business Development
Education
DePaul University 1995 — 1999
Bachelor In Commerce Science, International Management, German Language
Niles north
PIAZZA HONDA September 2013 - April 2014
Porter Auto Group January 2012 - April 2013
The Higher Gear Group, Inc November 2005 - July 2008
The Higher Gear Group November 2005 - July 2008
US Airways October 2000 - November 2005
Granite Packaging Division of SupplyOne Corp. October 2001 - December 2003
T-Mobile / Omnipoint Communications, Inc. September 1999 - December 2000
Skills
Customer Satisfaction, Customer Retention, Team Building, Sales Process, Customer Service, Account Management, New Business Development, CRM, Marketing, Selling, Training, Recruiting, Management, Team Leadership, Coaching, B2B, Sales Operations, Cold Calling, Inventory Management, Marketing Strategy, Leadership, Business Development, Strategic Planning, Advertising, Social Media Marketing, Sales Presentations, Direct Sales, Business Planning, Salesforce.com, Lead Generation, Contract Negotiation, Online Marketing, Program Management, Forecasting, Public Speaking, Online Advertising, Selling Skills, Product Management, Profit, Retail, SEM, Dealers, Deal Closure, Operations Management, Social Networking, Time Management, Product Marketing, Pricing, Strategy, Competitive Analysis
Education
Drexel University 2011 — 2012
Corporate Communication & Public Relations
Salem Community College 2009 — 2010
A.A., Liberal Arts (Business concentration)
Holy Cross High School
High School Diploma
Xcel Staffing Solutions LLC October 2014 - Present
Brilliant™ Management Resources October 2009 - Present
ThermaCELL (The Schawbel Corporation) April 2014 - October 2014
Salo LLC July 2012 - February 2013
One North Interactive July 2012 - February 2013
The Higher Gear Group August 2010 - August 2011
TravelCLICK Inc. August 2005 - March 2009
PLM Transportation Equipment Company August 2003 - August 2005
Concept Shopping April 2000 - April 2002
Skills
C-level Financial..., Staff Mentoring, Value Creation in..., Leadership, Value Creation, Corporate Finance, Strategy, Finance, Mergers, Financial Analysis, Negotiation, Accounting, Mergers & Acquisitions, Cash Management, Financial Reporting, Team Building, Budgets, Strategic Planning, Business Process..., Analysis, Management, Cash Flow
Education
Indiana University Bloomington
MBA, Finance
University of Missouri-Columbia
BS, Business Administration
Ridenour Consulting January 2012 - Present
Woodfield Chevrolet Hummer March 2000 - October 2010
The Higher Gear Group September 1999 - March 2000
Tower Computer Systems January 1999 - March 1999
Skills
System Administration, System Architecture, Design, Production, and..., Account Management, Customer Satisfaction, Customer Service, Disaster Recovery, Employee Relations, IT Operations, Integration, Inventory Management, Management, Networking, New Business Development, Recruiting, Sales, Security, Team Building, Telecommunications, VoIP
Education
American InterContinental University 2005 — 2007
Bachelors degree in Information Technology, Network Administration
Joliet Junior College 1995 — 1998
AA, Liberal Arts
One Command February 2014 - Present
The Higher Gear Group February 2012 - February 2014
The Higher Gear Group September 2010 - February 2012
Jones Investments Inc. 2004 - 2010
Fishlip's Bar & Grill February 2004 - October 2007
General Nutrition Center January 2000 - January 2004
Skills
Customer Retention, Sales, Customer Service, Training, Leadership, New Business Development, Marketing Strategy, Negotiation, Business Development, Email Marketing, Sales Management, Salesforce.com, CRM, Account Management, Team Leadership, Digital Marketing, Automotive, Dealers, Direct Sales, Lead Generation, B2B, Coaching, Recruiting, Inventory Management, Team Building, Automobile, Online Marketing, Online Advertising, Vehicles, Management, Time Management, Retail, Contract Negotiation, Customer Satisfaction, Cold Calling, Sales Process, Advertising, Social Networking, Employee Training, Selling, Project Management, Sales Operations, Sales Presentations, Marketing, Purchasing, Profit, Social Media Marketing, Market Planning, Deal Closure, Selling Skills
Education
University of Central Florida 2005 — 2010
Bachelors of Business Administration, Marketing, MIS
CarsDirect.com 2015 - Present
Heritage Cadillac/Arlington Lexus August 2014 - June 2015
POS Partners-Future POS August 2013 - September 2014
All Hands Volunteers August 2011 - August 2013
The Partner Group 2010 - 2012
The Higher Gear Group February 2007 - June 2011
Forte' Services August 2004 - January 2007
Skills
CRM, Strategic Planning, Business Development, Coaching, New Business Development, Training, Leadership, Lead Generation, Recruiting, Sales, Salesforce.com, Employee Relations, Sales Process, Talent Management, Negotiation, Management, Account Management, Performance Management, Talent Acquisition, Customer Retention, Employee Training, Start-ups, Sales Management, Budgets, Team Building, Customer Service, Human Resources, Interviews, Employee Benefits, Organizational..., Cold Calling, Leadership Development, Change Management, Sourcing, Sales Operations, Employee Engagement, Personnel Management, Relationship Management, Vendor Management, Hiring, Cross-functional Team..., Team Leadership, Public Speaking, Building Relationships, Restaurant POS, Selling Skills, Value Selling, POS, HR Software, Strategy
Education
DePaul University
HR Certificate Course, Human Resources Management and Services
The University of Western Ontario
Bachelor's degree, Sociology/Psychology
NorthPoint Solutions LLC July 2010 - Present
WKW Capital April 2008 - July 2010
The Higher Gear Group October 2005 - April 2008
Computer Associates 2004 - 2005
Lockheed Martin 2002 - 2004
Commonwealth of Massachusetts 1998 - 2001
Education
Syracuse University 1998 — 2002
BS
Marin Software August 2011 - Present
Application Security, Inc. June 2007 - August 2011
The Higher Gear Group October 2006 - June 2007
Palm Pictures June 2000 - April 2005
sputnik7.com 2000 - 2005
Skills
Linux, Unix, Cloud Computing, SaaS, Databases, MySQL, Agile Methodologies
Education
The Cooper Union for the Advancement of Science and Art 1988 — 1995
Master of Science (MS), Chemical Engineering
AppNexus January 2012 - Present
Kikin, Inc. April 2009 - December 2011
The Higher Gear Group September 2008 - April 2009
Monitor110 June 2007 - August 2008
Kyocera Wireless December 2003 - July 2005
Education
Stony Brook University 2005 — 2007
M.S., Computer Science
Visvesvaraya Technological University 1999 — 2003
B.E., Computer Science & Engineering
CME Group July 2006 - Present
University of Michigan January 2005 - June 2006
The Higher Gear Group August 2001 - December 2004
Skills
SDLC, SQL, Agile Methodologies, Unix, Derivatives, Business Analysis, Requirements Analysis, XML, Spring, Requirements Gathering, Java, Hibernate, Java Enterprise Edition, Enterprise Architecture, Eclipse, Software Development, Technology Solutions, JSP, Web Services, Visionary, Change Management, Leadership, Linux, Functional Architecture
Education
University of Michigan 2004 — 2006
Master of Science (M.S.), Computer Science and Engineering
Wheaton College 1998 — 2001
Bachelor of Science (B.S.), Computer Science
Netech Corporation February 2015 - Present
Gogo, LLC October 2012 - February 2015
Aircell July 2010 - October 2012
AT&T March 2010 - July 2010
SunGard March 2006 - March 2010
SBC/Ameritech August 2003 - March 2006
The Higher Gear Group September 2002 - July 2003
Putman Media February 2001 - August 2002
WorldCom June 2000 - February 2001
Donlen Corporation April 1999 - May 2000
Education
DeVry Institute of Technology 1997 — 2001
Bachelor's Degree, Telecommunications Management
Northern Illinois University 1994 — 1996
Elgin High School
High School
Street Toyota October 2009 - October 2010
iMagicLab May 2009 - August 2009
The Higher Gear Group August 2008 - April 2009
iMagicLab 2007 - 2008
BZ Results January 2006 - December 2006
Education
Mount Diablo High School 1977 — 1982
San Francisco State University
Sales and Marketing
Interbank Mortgage Company February 2015 - Present
Hallmark Data Systems January 2014 - January 2015
Interbank Mortgage Company March 2013 - December 2013
The Higher Gear Group October 2010 - March 2013
Motorola 2010 - 2010
Motorola 2004 - 2009
Skills
Agile Methodologies, ClearCase, Quality Assurance, Unix, Software Development, Software Engineering, XML, Software Project..., Linux, Requirements Analysis, SDLC, SQL, Test Automation, Testing, Integration, Java, Software Quality..., System Testing
Education
DePaul University 2000 — 2004
BS, E-Commerce
A&E Television Networks May 2007 - Present
FTI Consulting February 2005 - June 2007
Fannie Mae June 2003 - August 2004
The Higher Gear Group February 2002 - November 2002
Education
DePaul University 1998 — 2000
OneCommand October 2010 - Present
Cappex.com August 2009 - October 2010
The Higher Gear Group January 2006 - August 2009
Delaware North Companies 2005 - 2006
Skills
Project Management, Marketing, Customer Service, Social Media Marketing, Process Improvement, Recruiting, Social Media, Negotiation, Microsoft Excel, Training, Hands-on Training, Sales, Microsoft Office, CRM, Agile Methodologies, Account Management, Lead Generation, Social Networking, Online Advertising, Leadership, Databases, Business Development, Salesforce.com, Analysis, Time Management, Marketing Strategy, Sales Operations, Project Planning, Automotive, Contract Negotiation, Sales Process, Visio, SharePoint, Sales Management, Customer Retention, Team Building, Team Leadership, Management, Customer Satisfaction, Consulting, E-commerce, Strategy, Program Management, SEO, Coaching, Vendor Management, New Business Development, Quality Assurance, Business Analysis, B2B
Education
DePaul University 2008 — 2010
Masters, Computer Science
University of Toledo 2001 — 2005
BA, Human Resources
AutoAlert, LLC July 2015 - Present
AutoAlert, LLC November 2014 - July 2015
AutoAlert, Inc. March 2014 - October 2014
The Higher Gear Group July 2012 - March 2014
The Higher Gear Group July 2010 - July 2012
Alpha USA April 2009 - July 2010
The Higher Gear Group February 2006 - March 2009
The Higher Gear Group December 2004 - February 2006
The Higher Gear Group December 2003 - December 2004
ASICS America January 2001 - December 2003
Skills
Training, Leadership, Management, Sales Operations, Customer Satisfaction, Sales, Account Management, CRM, Team Building, Sales Process, Sales Management, Automotive, Program Management, Process Improvement, Business Development, Retail, Selling, Coaching, New Business Development, Customer Retention, Marketing Strategy, Competitive Analysis, Relationship Management, Marketing, B2B, Project Management, Cold Calling, Sales Presentations, Leadership Development, Customer Service, Profit, Negotiation, Forecasting, Strategy, Vehicles, Strategic Planning, Social Networking, Team Leadership, Advertising, Contract Negotiation, Lead Generation, Salesforce.com, Direct Sales, Social Media Marketing, Operations Management, Business Planning, Recruiting
Education
Eastern Illinois University
Bachelor of Arts (B.A.)
AutoPoint, a Solera company December 2013 - Present
MPi EDGE February 2013 - Present
MPi EDGE January 2012 - February 2013
MPi EDGE August 2011 - January 2012
MPi EDGE April 2009 - August 2011
The Higher Gear Group August 2006 - March 2009
Skills
Training, Sales Process, Automotive, Customer Satisfaction, Customer Retention, Operations Management, Sales Management, New Business Development, Process Improvement, Profit, Team Building, Management Consulting, Sales, Account Management, CRM, Management, Business Analysis, Automobile, Business Planning, Consulting, Coaching, Customer Service, Employee Training, Leadership, Negotiation, Salesforce.com, Team Leadership, Selling, Team Management, Vehicles
Education
Auburn University 1995 — 1999
B.A., Public Relations
Elon Management May 2009 - Present
The Higher Gear Group August 2006 - March 2009
Dynetech 2003 - 2006
Skills
CRM, Team Building, Sales, Training, Business Development, Negotiation, Account Management, Leadership, Customer Service, New Business Development, Hands-on Training, Customer Retention, Process Improvement, Coaching, Project Management, Salesforce.com, Recruiting, Strategic Planning
Education
University of Florida 1997 — 2001
BABA, Business Administration, Event Management
Allscripts June 2012 - Present
Allscripts August 2010 - May 2012
The Higher Gear Group April 2005 - April 2010
Skills
Process Improvement, Training, Project Management, CRM, Account Management, Business Analysis, Software Implementation, Consulting, Visio, Hands-on Training, Requirements Analysis, Salesforce.com
Education
College of Charleston
University of Colorado at Denver
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
TradePending November 2014 - Present
Dominion Enterprises December 2008 - February 2014
Hendrick Automotive Group August 2008 - December 2008
RedNumbat July 2006 - September 2008
The Higher Gear Group November 2002 - July 2006
Bell Automotive Group October 1993 - November 2002
TMCC June 1992 - September 1993
Skills
Automotive, Retail, Sales, Automobile, Sales Process, CRM, Business Planning, Sales Management, Profit, Customer Retention, Lead Generation, Training, Team Building, Pricing, Negotiation, Selling, Cold Calling, Account Management, Customer Satisfaction, B2B, Sales Operations, Market Planning, Customer Service, Advertising, New Business Development, Advertising Sales, Business Development, Competitive Analysis, Contract Negotiation, Direct Sales, Dealers, Email Marketing, Income Statement, Leadership, Management, Marketing, Marketing Strategy, Online Advertising, Online Marketing, Sales Presentations, Selling Skills, Social Media Marketing, Strategy, Salesforce.com, Vehicles
Education
Lynchburg College 1988 — 1992
BA, Business Management
Morristown Beard 1984 — 1988
Bachelor of Arts (B.A.), Business Administration and Management, General
Promax - Pro Credit Express August 2013 - Present
Market Scan Information Systems January 2012 - August 2013
The Higher Gear Group June 2004 - January 2013
The Higher Gear Group June 2004 - January 2013
CAR Research May 2009 - August 2010
The Higher Gear Group June 2004 - May 2009
Market Scan Information Systems 1999 - 2002
Skills
Customer Retention, Automotive, Sales Process, CRM, Sales Management, Customer Satisfaction, Account Management, Team Building, New Business Development, Automobile, Sales, Business Development, Process Improvement, Training, Lead Generation, Salesforce.com, Vehicles, Negotiation, Marketing Strategy, Leadership, Management, B2B, Selling, Sales Operations, Retail, Profit, Cold Calling, Business Planning, Competitive Analysis, Dealers, Direct Sales, Forecasting, Marketing, Sales Presentations, E-commerce, Automotive Aftermarket, Market Planning
Education
University of Cincinnati 1979 — 1982
Broadcast Arts
OneCommand March 2014 - Present
The Higher Gear Group September 2012 - March 2014
The Higher Gear Group September 2007 - September 2012
The Higher Gear Group, Inc. May 2002 - September 2007
Skills
Training, Hands-on Training, Customer Retention, Process Improvement, Automotive, CRM, Account Management, Recruiting, Project Management, Leadership, Customer Service, Team Building
Education
University of Iowa 1997 — 2001
BBA in MIS
LZHS 1994 — 1997
NetDirector January 2014 - Present
NetDirector February 2011 - January 2014
NetDirector June 2008 - February 2011
The Higher Gear Group July 2005 - June 2008
The Higher Gear Group May 2003 - June 2005
The Higher Gear Group December 2002 - May 2003
Best Software January 2002 - August 2002
Covad Communications September 2000 - August 2001
Skills
Process Improvement, Project Management, Account Management, Business Analysis, Vendor Management, VMware, Disaster Recovery, SQL, Visio, XML, Web Services, Amazon Web Services..., CRM, Training, Microsoft Office, Team Management, SAN, Sophos, Technical Support, Business Intelligence, Integration, Networking, Linux, Business Process, Quality Assurance, Leadership, Management, Windows, Analysis, Access, Team Leadership
Education
University of South Florida 2008 — 2010
BA, Economics
Front Range Community College 1998 — 2000
AS, CIS
University of Northern Colorado 1993 — 1997
Finance
The University of Texas at Austin September 2014 - Present
Columbia University August 2009 - August 2014
The Higher Gear Group March 2005 - March 2009
CollegeFanz 2009 - 2009
CyberBridge International Inc (client - Verizon Technologies) October 2004 - February 2005
Yodlee January 2003 - June 2004
Skills
Integration, XML, SQL, Python, PHP, OOP, Databases, Software Design, Architecture, Distributed Systems, Web Development, Knowledge Management, Project Management, Database Design, Linux, Operating Systems, Unix, Architectures
Education
Columbia University in the City of New York 2011 — 2012
MS, Information and Knowledge Strategy
National Institute of Technology 1997 — 2001
Bachelor of Science, Computer Science
Fetal Fotos Utah County, LLC October 2014 - Present
SkyWest Airlines December 2003 - Present
American Exteriors LLC May 2009 - October 2014
The Higher Gear Group March 2008 - April 2009
Discover Financial Services February 2005 - March 2008
Skills
Account Management, Team Building, Strategic Planning, Marketing Strategy, Training, Team Leadership, Marketing, Coaching, New Business Development, Customer Service, Contract Negotiation, Public Speaking, Negotiation, B2B, Project Management
Education
Brigham Young University - Hawaii
University of Phoenix
Business Management
E-medapps August 2009 - Present
The Higher Gear Group June 2007 - July 2009
Skills
Microsoft Licensing, Storage Solutions, Deduplication, Compellent, Managed Print Services, Cloud Storage, Linux, CCNA, MCSA, Backup Exec, Windows Server, Networking, Microsoft SQL Server, Server Administration, Microsoft Exchange, Active Directory, Symantec Endpoint..., SAN Volume Controller, Computer Hardware, Lotus Notes, EPM, EMR, Technical Support, Troubleshooting, Citrix
Education
Illinois State University 2003 — 2007
Industrial Computer Systems, Technology
Jones Lang LaSalle March 2013 - Present
The Higher Gear Group October 2008 - March 2013
The Higher Gear Group July 2005 - October 2008
The Higher Gear Group July 2004 - July 2005
Chef Central April 2003 - July 2004
Lane Bryant July 2000 - April 2003
Wally's Inc January 1991 - May 2001
Wally World Auto Brokers May 1993 - May 2000
Skills
Training, Customer Retention, Automotive, Employee Training, Program Management, CRM, Leadership, Sales, Negotiation, Customer Service, Management, Marketing, Coaching, Contract Negotiation, Cold Calling, Sales Process, Team Leadership, Customer Satisfaction, Team Building, Account Management, New Business Development, Social Networking, Sales Management, Selling, Profit, B2B, Time Management, Sales Operations, Direct Sales, Business Development, Lead Generation, Salesforce.com, Retail, Inventory Management
Education
UNLV 1991 — 1995
BS; Certificate, Business Administration; an; Marketing; General Automotive
Teleformix,LLC April 2006 - Present
The Higher Gear Group 2003 - 2006
Skills
Linux, SQL, Unix, Windows, HTML, JavaScript, jQuery, CSS, Web Development, Product Management, Microsoft Office, Dreamweaver, Team Leadership, Java, C++, C, New Business Development, MySQL, Microsoft Excel, XML, Active Directory, HTML 5, Windows 7, System Administration, Telecommunications, Databases
Education
DeVry University 2001 — 2005
BA, Computer Information Systems
Otakorp June 2014 - Present
Matawan Theater Alumni Association October 2008 - Present
Crestron Electronics April 2010 - May 2014
Rutgers university January 2010 - April 2010
The Higher Gear Group March 2008 - February 2009
Rutgers University/Office of Information Technology October 2004 - December 2007
Skills
SQL, C++, Linux, Windows, Microsoft Office, PHP, Excel, HTML, Word, PowerPoint, Python, MySQL, XML, Unix, Computer Hardware, Programming, XP, Problem Solving, Troubleshooting, Microsoft Excel, Windows 7, C, Visual Studio, Software Development, Testing
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2008
BS, Electrical & Computer Engeneering
Matawan Regional High School
AmeriPlan USA August 2013 - Present
Pediatric Brain Tumor Foundation July 2010 - Present
Digital Intelligence Systems October 2010 - December 2010
Lil Sprouts Home Care, May 2008 - September 2010
The Higher Gear Group July 2007 - November 2007
Preferred Hotel Group December 2001 - July 2007
Skills
Hospitality, Food & Beverage, Data Entry, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Resorts, Customer Service, Account Management, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Word, Social Networking, Time Management
Education
American InterContinental University 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Colorado Technical University 2009 — 2011
Associate's degree, Medical billing and Coding
Medline Industries January 2014 - Present
Advantage Advertising August 2003 - January 2005
The Higher Gear Group August 2002 - August 2003
Skills
Research, Public Speaking, Microsoft Office, Teaching, Microsoft Word, Tutoring, Microsoft Excel, Social Media, Editing, Event Planning, Customer Service, Teamwork, Facebook, Fundraising, Lesson Planning, Time Management, Leadership, Training, Advertising, Proofreading, Creative Writing, Blogging, Critical Thinking, PowerPoint
Education
Dominican University 2006 — 2011
Masters in Teaching, Education
University of Illinois at Urbana-Champaign 2000 — 2002
Bachelor of Science (B.S.), Advertising
OneCommand March 2011 - Present
The Higher Gear Group December 2004 - March 2011
Skills
Customer Retention, Account Management, Sales Process, Customer Satisfaction, Cold Calling, Automotive, Customer Service, New Business Development, Sales, Team Building, Salesforce.com
Education
University of Iowa 1998 — 2003
BA, Sociology, Business
OneCommand April 2014 - Present
The Higher Gear Group January 2013 - April 2014
The Higher Gear Group February 2012 - January 2013
Express Wireless, LLC 2009 - 2011
Skills
Training, Sales, Customer Service, CRM, Negotiation
Education
University of Iowa 2007 — 2011
Bachelor’s Degree, Interdepartmental Studies - Business Track
University of Iowa 2007 — 2011
Certificate in Entrepreneurship
Bank of America August 2010 - Present
The Higher Gear Group December 2005 - August 2010
Office Depot February 2002 - November 2005
Skills
Python, SQL, Shell Scripting, PHP, JavaScript, HTML, CSS, Linux, Windows, Web Design, Data Manipulation, Learning Quickly, Self-motivated, Setting Priorities, Oral & Written...
Education
Illinois State University
Bachelor of Science (B.S.), Telecommunications Management
Eric R. Ball Associates January 2013 - August 2014
The Higher Gear Group November 2005 - September 2012
Boca Grove CC January 2000 - October 2005
Skills
CRM, Microsoft Office, Account Management, Software Implementation, Training, Customer Retention, Technical Support, Customer Support, Customer Satisfaction, Software Installation, Leadership, Product Demonstration, Cloud Computing, Strategic Planning, Social Media Marketing, Team Building, Team Leadership, Quality Assurance, Contract Negotiation, EMR, Microsoft Publisher, Email Marketing, New Business Development, Lead Generation, Sales, Customer Service, Business Development, Employee Training, Software Project..., Integration, Product Management, Process Improvement, Online Marketing, Social Networking, Sales Process, B2B, Hands-on Training, Digital Marketing, Software Documentation, Web Applications, Software Industry, Social Media, CRM Integration
Education
Broward College
Computer and Information Sciences
Claro November 2008 - June 2015
The Higher Gear Group June 2007 - January 2008
NEMedia January 2006 - March 2007
Skills
Web Development, Linux, Software Development, Web Services, Eclipse, Programming, Web Applications, Java, Databases, XML, Shell Scripting, PostgreSQL, MySQL, UML, JavaScript, PHP, HTML, CSS, Python, Django, JSON, Ubuntu, Apache, Oracle PL/SQL..., Web Service Development, OOP, MVC, TurboGears, SQLAlchemy, Solaris, Android, RESTful WebServices, Tomcat, PL/SQL, AngularJS
Education
Pontificia Universidad Católica Madre y Maestra 2000 — 2005
Bachelor's degree, Telecommunications Engineering, 3.3/4.0
University of Colorado Boulder August 2014 - Present
University of Colorado at Boulder May 2011 - August 2014
University of Colorado May 2009 - May 2011
The Higher Gear Group March 2008 - April 2009
Skills
Python, Programming, Mathematica, Fortran, LaTeX, Soldering, Eagle PCB, Microcontrollers, Microchannel plate..., Linux/Unix, Git, C/C++, Clean Rooms, High vacuum systems, Integration, Assembly, Testing, Mercurial, Atmel AVR, Windows, Mac OS X, Debugging, RS232, RS422, SPI, I2C, JTAG, Coffee Roasting, Beer Tasting
Education
University of Colorado Boulder 2014 — 2016
Master of Science, Electrical Engineering
University of Colorado at Boulder 2002 — 2007
Bachelor of Arts, Astronomy, Mathematics