The InterCept Group
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The InterCept Group Employees
Hoffeld Consulting May 2014 - Present
First Data Corporation April 2010 - May 2013
Jack Henry & Associates April 1999 - July 2009
The InterCept Group April 1998 - April 1999
ACS June 1981 - April 1998
Skills
Banking, Debit Cards, Leadership, Customer Service, Management, CRM, Product Management, Negotiation, Program Management, Executive Management, Marketing, Vendor Management, Marketing Strategy, Payment Card Processing, Sales Operations, Call Centers, Payment Systems, Selling, Electronic Payments, Payments, Relationship Management, Business Development, Strategic Partnerships, Account Management, Credit Cards, Direct Sales, Sales Management, Sales, Solution Selling, Acquiring, Financial Services, Customer Retention, Strategy, Mobile Payments, Merchant Services, Salesforce.com, Cards, E-payments, Transaction Processing, Internet Banking, Contract Negotiation, Payment Gateways, ACH, Credit, Payment Cards, Payment Services, Business Analysis, Business Relationship..., SaaS, E-commerce
Education
The University of Texas at Dallas 1979 — 1981
Bachelor's of Science, Business & Public Administration
Texas Women's University 1977 — 1979
Undergraduate Studies, Accounting and Finance, 4.0
Cherry Creek Properties, LLC April 2005 - Present
The InterCept Group May 1999 - January 2005
CRI Financial Systems 1992 - 1999
Skills
Real Estate, Sellers, Residential Homes, Property, Buyers, Commercial Real Estate, Selling, Short Sales, First Time Home Buyers, Investment Properties, Single Family Homes, Foreclosures, New Homes, Real Estate Development, Buyer Representation, New Home Sales, Condos, Refinance, Investors, HUD, Relocation, Listings, Real Estate Transactions, Marketing, ABR, REO, Referrals, FHA, Real Property, Relocation Buyers, SFR, Move Up Buyers, Income Properties, Townhomes, Luxury, Seller Representation, 1031 Exchanges, e-PRO, Vacation Homes, National Association of..., Seniors, Listing Homes, Home Staging, Resellers, Real Estate Economics, Rentals, Senior Real Estate, Real Estate License, Real Estate Investor, First Time Home Sellers
Education
University of Northern Colorado 1984 — 1988
B.S., Business Administration, Marketing
Kaplan Real Estate Institute 2005 — 2005
GRI, Real Estate
The Computer Company, Inc. January 2010 - October 2014
The Stanley Works November 2008 - November 2009
BT Global Services October 2007 - November 2008
Web.com July 2007 - October 2007
EyeWonder, Inc. March 2006 - July 2007
Independant Consultant November 2003 - March 2006
DataSouth Services, Inc. August 2003 - November 2003
The InterCept Group July 2001 - August 2003
eresMas.Com April 2001 - July 2001
Towne Services, Inc. March 1999 - April 2001
Skills
IIS, DNS, Microsoft SQL Server, TCP/IP, Active Directory, Servers, VMware, SQL, Integration, Data Center, Disaster Recovery, Troubleshooting, Networking, Windows Server, System Administration, Vendor Management, Security, Firewalls, Technical Support, Software Installation, Microsoft Exchange, VPN, Hardware, IP, Databases, WAN, VoIP, Citrix, Virtualization, System Deployment, Windows, Group Policy, SAN, IT Operations
Education
University of North Georgia 1993 — 1998
BS, Computer Science, Minors: Math, Physics, Military Science
Porter and Chester Institute of Stratford
Certification, Cisco Advance Unified Communications AM
Porter and Chester Institute of Stratford
Certification, Cisco Unified Communications Contact Center Express Implementation
CosmoCom
Certification, COSMOCALL UNIVERSE (CCU) 5.1 BASIC OPERATIONS FOR TENANT ADMINISTRATORS & MANAGERS
CosmoCom
Certification, COSMOCALL UNIVERSE (CCU) 5.1 BASIC IVR & CALL FLOW
CosmoCom
Certification, COSMOCALL UNIVERSE (CCU) 5.1 ADVANCED IVR & CALL FLOW
CosmoCom
Certification, COSMOCALL UNIVERSE (CCU) 5.1 MAINTENANCE & SUPPORT FOR SYSTEM ENGINEERS AND ADMINISTRATORS
CosmoCom
Certification, COSMOCALL UNIVERSE (CCU) COSMODIALER OUTBOUND DIALING CAMPAIGNS CERTIFICATION
Square 9 Softworks
Certification, SmartSearch
Extreme Logic
Certification, IMPLEMENTING & MANAGING MICROSOFT EXCHANGE 2000 CERTIFICATION
TransCentra July 2011 - Present
ProfitStars October 2009 - July 2011
Goldleaf Financial Solutions 2005 - October 2009
Fidelity Information Services (formerly InterCept, Inc) 2004 - 2005
The InterCept Group 2002 - 2004
The Bankers Bank 1996 - 2000
Milwaukee Brewers 1987 - 1988
Milwaukee Brewers 1987 - 1988
Skills
New Business Development, Financial Services, Management, Account Management, Payments, Electronic Payments, Sales Management, ACH, Marketing, Outsourcing, Leadership, Start-ups, B2B, Mergers & Acquisitions, Risk Management, Sales, Sales Operations, CRM, Strategic Partnerships, Team Leadership, SaaS, Product Management, Salesforce.com, Business Development, Solution Selling, Executive Management, P&L Management, Sales Process, Strategy, Enterprise Software, Vendor Management, Direct Sales, Banking, Selling, Business Strategy, Strategic Planning
Education
University of Pennsylvania - The Wharton School 2008 — 2008
Certificate, Finance for the Non-Financial Manager
Georgia Institute of Technology - Georgia Tech College of Management 1984 — 1987
B.S., Management
ARRIS Group January 2010 - Present
ARRIS Group July 2008 - December 2009
ARRIS July 2007 - June 2008
ARRIS November 2005 - June 2007
Infor January 2005 - October 2005
The InterCept Group 2001 - 2004
Education
Murdoch University 1991 — 1994
Bachelor of Commerce, Accounting
Planet Payment April 2008 - March 2013
Pay By Touch March 2004 - March 2008
The InterCept Group August 1998 - March 2004
Education
Lipscomb University 1992 — 1996
St. Bernards Medical Center February 2015 - Present
St. Bernard's Healthcare 2008 - Present
St. Bernard's Healthcare December 2012 - March 2013
St. Bernard's Healthcare September 2011 - August 2012
St. Bernard's Healthcare February 2006 - December 2008
St. Bernard's Healthcare June 1999 - February 2006
The Intercept Group December 1997 - September 1999
Skills
Customer Service, Teamwork, Purchasing, VoIP, Active Directory, Volunteer Management, Leadership, Microsoft Office, Cisco Technologies, Windows Server, Data Center, Network Administration, Windows, DHCP, Troubleshooting, Servers, Facebook, Technical Support, CCNA, Security, VMware, Microsoft SQL Server, Healthcare
Education
Arkansas State University
B.S., Information Systems w/ Networking Emphasis
Benton High School
ExpressJet Airlines June 2009 - Present
The Burks Companies (TBC) April 2008 - May 2009
SmartSource Technical Staffing September 2005 - August 2007
The Planet November 2004 - September 2005
Georgia-Pacific LLC October 2003 - November 2004
WngSpan Technology January 2003 - November 2004
Wingspan Technology September 2002 - October 2003
Pioneer Network Solutions, LLC. October 2001 - March 2002
The Intercept Group November 1998 - October 2001
Skills
Airlines, Aviation, Troubleshooting, Training, Aerospace, Aircraft, System Administration, Network Administration, Disaster Recovery, Windows Server, Linux, Technical Support, Windows 7, Integration, Networking, Microsoft SQL Server, Active Directory, Security, Servers, Windows, Unix, IT Service Management, Computer Hardware
Education
DeVry University 2003 — 2005
Associate of Science (A.S.), Computer and Information Sciences and Support Services
AT&T Project Manager / Work Intake ManagerAT&TOctober 2014 - Present
ista North America March 2013 - October 2014
ista North America June 2010 - March 2012
TSYS 2002 - 2010
The Intercept Group 1998 - 2000
Skills
Business Analysis, SDLC, Visio, SharePoint, Agile Methodologies, Process Improvement, Requirements Analysis, Requirements Gathering, Software Project..., SQL, Microsoft SQL Server, Business Process..., Business Requirements, Integration, EDI, Analysis, Project Planning, Scrum, Project Management, TFS, XML, User Acceptance Testing, .NET, Business Process, Deregulation, Electricity Markets, Operations Management, Data Management, Agile Project Management, Software Documentation
Education
Auburn University 1997 — 1999
Bachelor of Science (BS), Management Information Systems, General
Enterprise State Community College 1994 — 1997
Bachelor of Arts (BA)
FIS Inc June 1994 - Present
The InterCept Group June 1994 - Present
The InterCept Group January 1996 - January 1999
BISYS Inc January 1994 - January 1996
The Boston Globe June 1988 - June 1994
United States Naval Reserves January 1984 - January 1988
Skills
Storage Management, Business Continuity, Microsoft Servers, System Design, Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Batch File Creation, Network Monitoring, DHCP, Backup Exec, Active Directory, Microsoft Office, LAN/WAN, Symantec System Center, COBOL, Visual Basic, C++, Dreamweaver, Linux
Education
Massasoit Community College 1998 — 2001
Associate of Science degree, Computer Information systems - Programming concentration
Abington High School 1980 — 1984
Massasoit Community College
Associate of Science, Computer Information Systems - Programming