The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando
Address: 4040 Central Florida Pkwy, Orlando, FL 32837 Phone: (407) 206-1100Category: Place name: : : : Website: : : : Website: http://www.grandelakes.com/ Category: Indoor Lodging Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guestsContact this property for rates and availabilityCouldn't update prices. Try again.Check website for rates and availabilityGrande Lakes-Orlando4040 Central Florida Pkwy, Orlando, FL 35 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Check website for rates and availabilityHotel details Kid-friendly Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Grande Lakes-Orlando Posting publicly on the Web Write a review Reviews"All the arrangements for the food and seating were excellent." "Room very well kept and clean." "Great property with great service" View all reviews Questions & answers Ask a question See all questions (1)
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The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando Employees
The Gaylord Palms Hotel & Convention Center April 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2006 - April 2014
Skills
Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Modeling, Financial Reporting, Accounting, Finance, Payroll
Education
University of Central Florida 2010 — 2013
Bachelor of Business Administration (BBA), Accounting, Senior
Valencia Community College 2006 — 2010
Associate of Arts (A.A.), Accounting
Armstrong Air and Heat February 2012 - Present
Firestone March 2011 - March 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2010 - February 2011
Skills
Sales, Customer Satisfaction, Customer Service, Time Management, Microsoft Office, Event Planning, Event Management, Social Media, Marketing, Hospitality, Inventory Management, Teamwork, Customer Retention, CRM, Management
Education
University of Central Florida 2006 — 2011
Bachelor's degree, International Relations and Affairs
CMC & Associates July 2015 - Present
CMC & Associates August 2014 - June 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2014 - July 2014
Orlando Magic January 2014 - May 2014
L.I.F.E. Events, LLC. August 2013 - December 2013
Heaven Event Center May 2013 - July 2013
Innisbrook, a Salamander Golf & Spa Resort August 2012 - May 2013
Pacific Sunwear June 2010 - June 2011
Skills
Customer Service, Time Management, Property Management..., Microsoft Office, MARSHA, Cvent, Opera, Springer Miller Systems, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Public Speaking, Leadership, OS X, Social Media, Facebook, Tumblr, Pinterest, Instagram, English
Education
University of Central Florida 2013 — 2014
Bachelor's Degree, Event Management
St. Petersburg College 2012 — 2012
Associate of Arts (AA), Business Administration and Management, General
Louisiana State University 2011 — 2012
Biology, General
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2014 - Present
Gaylord Entertainment Company September 2013 - June 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2012 - September 2013
Marriott International March 2012 - October 2012
Salisbury University September 2010 - November 2011
University Village College Apartments February 2010 - September 2011
Grand Hotel June 2011 - August 2011
Skills
American Sign Language, Facebook, roomMaster 2000, Microsoft Office, Constant Contact, Twitter, Social Networking, Customer Service, Event Planning, PowerPoint, Social Media, Press Releases, Social Media Marketing, Outlook, Public Speaking, Hotels, Microsoft Publisher, Telephone Skills, Front Office, Event Management, Communication, Time Management
Education
Salisbury University 2008 — 2011
Bachelor of Arts (BA), Human Communications, Marketing
The JW Marriott Desert Ridge Resort & Spa September 2013 - Present
The JW Marriott Desert Ridge Resort & Spa September 2010 - September 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2007 - September 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2005 - April 2007
The San Francisco Marriott Marquis September 2003 - September 2005
Washington Marriott Wardman Park November 2000 - September 2003
The Austin Marriott at the Capitol January 1998 - November 2000
Education
The University of Texas at Austin 1994 — 1997
Bachelor's Degree, Business, Marketing
The University of Texas at El Paso 1993 — 1994
Bachelor's Degree, Business, Marketing
Flint Hills National Golf Club January 2015 - Present
Belmar Golf Club July 2011 - December 2014
Innisbrook, a Salamander Golf & Spa Resort January 2010 - July 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2006 - January 2010
Skills
Golf Instruction, Golf Course Management, Golf, Golf Courses, Tournaments, Resorts, Hospitality, Hospitality Management, Food & Beverage, Event Management, Club, Customer Service, Sports, Revenue Analysis, Banquets, Restaurants, Sports Management, Sponsorship, Merchandising, Event Planning, Hospitality Industry, Sales Management, Tourism, Sales, Corporate Events, Hotels, Sports Marketing, Budgets, Management, Marketing
Education
PGA of America 2005 — 2011
Class A Member
University of Central Florida 2000 — 2006
Bachelor of Business Administration (BBA), Marketing
Universal Orlando Resort November 2014 - Present
Walt Disney World April 2013 - January 2015
Universal Orlando Resort August 2014 - November 2014
Universal Orlando January 2014 - August 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2012 - April 2013
University of Central Florida August 2011 - May 2012
University of Central Florida April 2011 - January 2012
Cold Stone Creamery February 2010 - August 2010
Skills
Leadership, Customer Service, Event Planning, Hospitality, Hospitality Management, Social Media, Time Management, PowerPoint, Social Networking, Microsoft Office, Front Office, Hotels
Education
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
Atlantic Fish Company June 2015 - Present
The Living Room, Atlantic 101 LLC. June 2013 - June 2015
The Ritz-Carlton Hotel Company LLC August 2012 - June 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2011 - August 2012
The Chance Theater September 2008 - September 2011
The Ritz-Carlton Hotel Company LLC March 2008 - September 2009
Baldwin Steakhouse April 2006 - August 2007
Salt Island March 2005 - April 2006
BICE INTERNATIONAL January 2004 - March 2005
Skills
Molecular Gastronomy, Northern Italian Cuisine, Progressive American..., Meat Fabrication, Seafood Fabrication, Interpersonal..., Quantity Food Production, Culinary Skills, Meat, Fine Dining, Interpersonal..., Banquets, Chef, Cooking, Cuisine, Grill, Hotels, Menu Development, Recipes, Restaurants, Seafood, Hospitality Management
Education
The Culinary Institute Of America 2008 — 2010
AOS Culinary Arts, Culinary Arts
Florida State University 2002 — 2004
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2013 - Present
Gaylord Palms May 2011 - February 2013
Windermere Flowers January 2011 - September 2012
Gaylord Palms Resort and Convention Center November 2010 - June 2011
First Baptist Church of Orlando Preschool Ministry June 2009 - June 2011
Convention Plus March 2011 - May 2011
Skills
Event Management, Hospitality, Hospitality Management, Customer Service, Event Planning, Hotels, Hospitality Industry, Social Media Marketing, Social Media, Social Networking, Microsoft Office, Time Management, Front Office, Teamwork, Blogging, Resorts, Meeting Planning, Corporate Events, Property Management..., Training, Guest Service Management, Coordinating Events, Team Leadership, Wedding Planning, Leadership, Food & Beverage, Customer Satisfaction, Facebook, Catering, Communication, Tourism
Education
University of Central Florida 2009 — 2011
Bachelor of Science, Event Management
Valencia Community College 2009 — 2009
Associate of Arts, General Studies
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2012 - Present
Arnold Palmer's Bay Hill Club & Lodge October 2007 - December 2012
Maryland club 2006 - June 2007
Skills
Banquets
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2007 — 2009
Associate's degree, Culinary Arts/Chef Training
Anne Arundel Community College 2005 — 2007
Hospitality and tourism, Culinary Arts/Chef Training
UF Health Cancer Center January 2015 - May 2015
Radiantly Healthy MD April 2012 - January 2015
Scribe America April 2011 - April 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2007 - April 2011
Skills
Customer Service, Public Speaking, Microsoft Office, Healthcare, Leadership, Event Planning, PowerPoint, Medicine, Strategic Planning, Microsoft Excel, Training, Microsoft Word, Hospitals, Healthcare Management
Education
University of Central Florida 2013 — 2015
Master's Degree, Health Services Administration
University of Central Florida 2007 — 2012
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
EY November 2012 - March 2015
Sita Corp September 2010 - November 2012
CHEP August 1998 - September 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2004 - 2009
Skills
SAP BW, SAP Netweaver, Business Intelligence, Business Objects, SAP ERP, SAP, SAP BI, SAP HANA
Education
Dokuz Eylül Üniversitesi 1982 — 1986
Bachelor of Science (BS), Finance, General
Orlando Culinary Academy 1981 — 1983
Associate, Culinary, Summa Cum Laude
The Breakers March 2013 - Present
Fontainebleau Miami Beach February 2009 - November 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2005 - January 2009
Marriott International January 2003 - January 2005
Skills
Restaurants, Menu Development, Food, Hotel Management, Culinary, Opening Hotels, SOP authoring, Labor Management, Conflict Management, Culinary Skills, Food & Beverage, Banquets, Hotels, Recipes, Fine Dining, Seafood, Chef, Resorts, Cooking, Cuisine, Micros, Pastry, Sanitation, Restaurant Management, Pre-opening, Catering, Gourmet, Hospitality Management
Education
Youngstown State University 1996 — 2001
Bs in Ba, Advertising and Graphic Design
Rijk Universitair Centrum te Antwerpen 1995 — 1995
Did not finish, Economic
Universitas Jayabaya 1994 — 1995
Did not finish, Economy Accounting
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2014 - May 2014
Walt Disney World January 2010 - May 2014
The Walt Disney Company August 2009 - January 2010
Silver Rapids Indoor Water Park at Silver Mountain Resort August 2008 - August 2009
Walt Disney World January 2008 - August 2008
Coeur d'Alene Resort July 2007 - January 2008
Silverwood Theme Park November 2006 - July 2007
Silverwood Theme Park December 2004 - September 2006
Silverwood Theme Park March 2004 - December 2004
Silverwood Theme Park April 2002 - March 2004
Skills
Event Planning, Tourism, Entertainment, International Relations, Operations Management, Guest Recovery, Guest Service Management, Aquatics, Hospitality Management, Hotels, Lifeguarding, Vacation, Team Leadership, Meeting Planning, Employee Training, Hotel Management, Time Management, Training, Concierge Services, Disney, Customer Satisfaction, Event Management, Hospitality Industry, Microsoft Office, Theme Parks, Customer Service, Budgets, Process Scheduler, Front Office, Leadership, Resorts, Hospitality, Marketing, Sales, Management
Education
North Idaho College 2006 — 2009
Associate of Arts and Sciences (A.A.S.)
Lake City High School 2000 — 2004
Diploma
Embassy Suites by Hilton Crystal City-National Airport December 2014 - Present
Hilton Worldwide April 2009 - December 2014
Andrews Air Force Base June 2007 - August 2008
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2005 - February 2007
Skills
Hospitality Industry, Hospitality, Customer Service, Social Media, Tourism, Sales, Resorts, Event Planning, Hotels, Trade Shows, Hotel Management, Hospitality Management, OnQ, Food, Management, Food & Beverage
Education
Strayer University-Florida 2008 — 2010
Human Resources
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2015 - Present
PetSmart March 2013 - Present
Whole Foods Market September 2012 - December 2012
Vanderbilt University August 2008 - June 2012
Skills
Customer Service, Supervisory Skills, Team Management, Cooking, Reading, Computer Proficiency, Multi Tasking, Bilingual, Animals, Microsoft Word, Microsoft Excel, PowerPoint, Organic Gardening, Sustainable Agriculture, Academic Achievement
Education
Culinary Institute of America 2013 — 2014
Associate's Degree, Culinary Arts/Chef Training
Vanderbilt University 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Omni Hotels July 2014 - May 2015
Streamsong Resort January 2013 - July 2014
Reunion Resort & Hammock Beach Resort October 2007 - January 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2005 - October 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2003 - March 2005
Walt Disney World January 2000 - May 2003
Skills
Revenue Analysis, Delphi, Tourism, Springer Miller Systems, Hospitality, Microsoft Office, Hotel Booking, Passkey, Synxis, Typing, Windows, •Type 50+ words per..., Windows OS, Apple OS, MARSHA, Opera Certified, EZ-Yield, I-Hotelier, Report Writer, LiveRez, SSRS, Datavision, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Forecasting, Event Management, Food, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Opera, Resorts, Front Office
Education
University of Central Florida
Valencia Community College 2000 — 2002
Associate of Arts, General Studies
Kahuna Films, LLC January 2013 - Present
Xymogen October 2008 - July 2015
Hospitality Event Staffing (HES) December 2007 - October 2008
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - September 2007
Grand Lake Lodge May 2004 - August 2004
Universal Orlando Resort April 2000 - June 2003
Skills
Video Production, Graphic Design, Camera Operating, Video Editing, Steadicam, Adobe Creative Suite, Illustrator, Photoshop, InDesign, Premiere, After Effects, Final Cut Pro, Advertising, Film, Editing, Film Production, Post Production, Marketing, Video
Education
Valencia Community College 2006 — 2008
Associate of Arts (AA), General Studies
Savannah College of Art and Design
Graphic Design
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2015 - Present
Carnival Cruise Line August 2014 - March 2015
Dolce Hotels & Resorts July 2012 - July 2014
Dolce Hotels & Resorts April 2012 - November 2012
Mackinac Center for Public Policy May 2012 - September 2012
Northwood University August 2011 - May 2012
NADA Hotel October 2011 - April 2012
Catawba Island Club May 2011 - September 2011
Skills
Catering, Events Coordination, Event Planning, Customer Service, Hospitality Industry, Banquet Operations, Hospitality, Hospitality Management, Situational Leadership, Food & Beverage, Banquets, Event Management
Education
Northwood University 2010 — 2014
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Sage Hospitality May 2009 - Present
Sage Hospitality April 2007 - May 2009
Hyatt Regency Denver Tech Center Hotel September 2006 - April 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2004 - June 2006
Skills
Hospitality Industry, Revenue Analysis, Front Office, Hotel Management, Yield Management, Hospitality Management, Pre-opening, Hotels, Hospitality, Resorts
Education
University of Central Florida 2002 — 2006
BS, Hospitality Management
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - Present
Caribe Royale All-Suite Hotel & Convention Center September 1997 - September 2001
El Conquistador Resort & Country Club September 1993 - 1997
Skills
Culinary Skills, Restaurants, Catering, Team Building, Food & Beverage, Hotels, Micros, Microsoft Excel, Resorts, Food, Banquets, Hotel Management, Sales Management, Restaurant Management, Tourism, Process Scheduler, Convention Services, Event Management, Microsoft Office, Hospitality, Customer Service, Hospitality Management, Hospitality Industry, Front Office, Inventory Management, Rooms Division, Pre-opening, PowerPoint, Property Management..., Cuisine, Sales, Training, Fine Dining, Menu Development, Opening Hotels, Meeting Planning, Guest Service Management, Revenue Analysis, MICROS
Education
Universidad de Puerto Rico
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
lane highschool
Marriott International March 2015 - Present
Marriott Lake Buena Vista at Marriott Center February 2013 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2012 - February 2013
Hyatt Regency Orange County April 2009 - July 2012
Grand Hyatt Seattle April 2004 - April 2009
Skills
Catering, Microsoft Office, Restaurant Management, Process Scheduler, Microsoft Excel, Menu Development, Food Service, Management, Leadership, Recruiting, Training, Hotels, Sales, Time Management, Forecasting, New Restaurant Openings, Budgets, Coaching, Marketing, Human Resources, Profit, Income Statement, Hiring, Multi-unit, Labor Control, Food Safety, Serve Safe Certified, ServSafe, Food Quality, Food Cost Management, P&L, Banquets, Pre-opening, Fine Dining, Micros, Hotel Management, Revenue Analysis, Resorts, Sanitation, Cost Control, Culinary Skills, Yield Management, Cuisine, Front Office, Multi-Unit, MICROS
Education
Cornell University 1995 — 1999
Master of Management in Hospitality (MMH), Hospitality Administration/Management
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
Panera Bread September 2012 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2011 - August 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - August 2011
Ruby Tuesday September 2000 - June 2003
Skills
Food & Beverage, Customer Service, Catering, Hospitality, Hospitality Management, Resorts, Hotel Management, Hospitality Industry, Hotels, Pre-opening, Banquets, Micros, Restaurant Management, Restaurants, Menu Development, Training
Education
DeVry University-Florida
WebFilings May 2011 - Present
Perfect Games May 2009 - November 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2007 - December 2008
Education
Iowa State University 2010 — 2012
Master, Business Administration
Hotel, Restaurant and Institution Management, Iowa State University
Bachelor of Science
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2014 - Present
The Ritz-Carlton Orlando Grande Lakes February 2012 - May 2014
Marriott International May 2011 - February 2012
Outback Steakhouse January 2007 - September 2011
Marriott International May 2010 - May 2011
The Grand Bohemian Hotel March 2009 - November 2009
Skills
Customer Relations, Hospitality, Catering, Customer Service, Event Planning, Food & Beverage, Leadership, Marketing Strategy, Event Management, Team Leadership, Resorts, Hotels, Management, Hospitality Industry, Time Management, Training, Program Management, Sales, Restaurant Management, Hospitality Management, Restaurants, CRM
Education
University of Central Florida 2005 — 2009
Event Management, Hospitality
Citi July 2014 - Present
Citi October 2011 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2011 - October 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2010 - April 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2010 - September 2010
Skills
Business Analysis, Marketing, Group Accounts, Leadership, Management, Business Development, Marketing Strategy, Customer Service, Strategic Planning, Strategy, Training, Account Management, Budgets, Sales, Team Building, Sales Operations, New Business Development, Recruiting, Microsoft Excel, PowerPoint, Event Management, Event Planning
Education
Nova Southeastern University 2007 — 2009
MBA, Business/Marketing
Duquesne University 2001 — 2005
B.A., Psychology/Biology
Terumo BCT August 2014 - Present
Terumo BCT October 2008 - August 2014
The Ritz-Carlton Denver November 2006 - February 2010
Denver West Marriott June 2005 - November 2006
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2003 - June 2005
Walt Disney World August 2000 - August 2003
Skills
Access Control, Budgets, Contract Negotiation, Coaching, Customer Service, Cross-functional Team..., Engineering, FDA, Facilities Management, Hands-on Training, IT Management, Instructor-led Training, ITIL, Inventory Management, Leadership, Management, Marketing, Manufacturing, Medical Devices, Microsoft Excel, Microsoft Office, Operations Management, Microsoft Word, Outlook, Process Improvement, Process Scheduler, Product Marketing, Product Development, Program Management, Project Management, Project Planning, Quality Assurance, Quality System, SAP, Sales, Sales Operations, Security, SharePoint, Software Documentation, Software Installation, Strategic Leadership, Strategic Planning, Team Building, Time Management, Training, Troubleshooting, Team Leadership, Visio, Vendor Management, Windows
Education
Metropolitan State College of Denver 2009 — 2014
BS Technical Communications, Marketing, Photography, Event Management
Portland Community College 2000 — 2002
Bachlor of Science, General Studies
Portland State University 1998 — 2000
Business, Management, Marketing, and Related Support Services
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2014 - Present
Marriott International April 2013 - December 2014
The Ritz-Carlton Hotel Company LLC June 2011 - April 2013
The Ritz-Carlton Hotel Company LLC May 2012 - July 2012
Marriott Vacation Club International May 2010 - June 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2008 - June 2010
Residence Inn Orlando Seaworld International Center June 2006 - May 2008
Skills
Hotel Management, Front Office, Hospitality Management, Rooms Division, Hospitality Industry, Resorts, Hotels, Micros, Hospitality, Property Management..., Food & Beverage, Event Management, Lodging, Opera, Tourism, Hiring, Operations Management, Hotel Administration, Rooms Division..., Banquets
Education
Florida Institute of Technology 2010 — 2012
BA, Business Administration w/Computer Information Systems
Davenport University 2004 — 2006
Associate's degree, Business Administration, Management and Operations
Grand Rapids Community College 2003 — 2004
Business Administration and Management, General
Bank of America February 2014 - Present
The Walt Disney Company September 2013 - February 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2013 - September 2013
The Walt Disney Company August 2012 - September 2013
Columbus State University August 2010 - May 2012
Columbus State University August 2008 - May 2012
Skills
Musical Theatre, Conflict Resolution, Flexibility, Self-starter, Team-oriented, Leadership, Enthusiasm to learn, Time Management, Interpersonal..., Corporate Etiquette, Positive Personality, Customer Experience, Priority Management, Perfectionist
Education
Columbus State University 2008 — 2012
Bachelor of Arts (BA), Music
Polka Dotz August 2011 - November 2012
Surtimex September 2009 - May 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2008 - October 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2006 - June 2007
Skills
Retail, Merchandising, Visual Merchandising, Customer Service, Store Management, Inventory Management, Microsoft Office, Sales, Microsoft Excel, Retail Sales, Inventory Control, Microsoft Word, Management, PowerPoint
Education
University of Central Florida 2009 — 2011
Bachelor of Arts (B.A.), Political Science International Relations and Comparative Politics
University of Central Florida 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Bash Event Design July 2012 - Present
Florida Oncology Network, PA May 2010 - Present
Blush by Brandee Gaar August 2009 - June 2012
Bloomingdale's October 2009 - March 2010
The Collection January 2008 - December 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2007 - August 2009
Skills
Event Management, Music, Event Planning, Weddings, Corporate Events, Wedding Planning, Meeting Planning, Customer Service, Trade Shows, Hospitality, Festivals, Sponsorship, Coordinating Events, Parties, Live Events, Social Networking, Entertainment, Marketing, Social Media Marketing, Private Events, Catering, Special Event
Education
University of Central Florida 2008 — 2009
James Madison University 2004 — 2008
Oklahoma City Golf and Country Club 2013 - Present
The Club at Bella Collina 2010 - 2013
Rosen Shingle Creek 2010 - 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2010 - 2010
Grand Bohemian Hotel Orlando 2008 - 2010
Doc's Restaurant 2007 - 2007
SeaWorld Orlando 2006 - 2006
The San Francisco Oven 2004 - 2006
Papa Johns 2002 - 2004
Skills
Culinary Management, Culinary Skills, Management, Recipes, Menu Costing, Menu Development, Catering, Microsoft Office, Customer Service, Pastry, Coordinating Events, Food Cost Management, Cooking, Hospitality Management, Restaurants, Food, Hospitality Industry, Hospitality, Restaurant Management, Cuisine, Mediterranean, Butchery, Banquets, Food Service, Fine Dining, Sanitation, Chef, Food Preparation, Gourmet, Recipe Testing, Pre-opening, Hotels, Food & Beverage, Food Quality, Pre-opening experience, Ingredients, Dinners, New Restaurant Openings, Food Safety
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2006 — 2007
Associate's degree, Culinary Arts/Chef Training
University of Texas at Tyler 2002 — 2003
Southern Arkansas University 2000 — 2001
Rowena Ake Realtor August 2009 - July 2015
Floridays Resort Orlando April 2008 - August 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2007 - March 2008
Hyatt Regency January 2007 - August 2007
The Breakers December 2005 - December 2006
PGA National Resort & Spa February 2004 - December 2005
Tampa Marriott Waterside October 2001 - December 2003
Skills
Real Estate, Microsoft Office, Administrative..., Office Management, Social Media, Outlook, Marketing, Investment Properties, Customer Service, Budgets, Microsoft Excel, PowerPoint, Negotiation, Property Management, Event Planning, Microsoft Word, Event Management, Contract Negotiation, Process Scheduler, Time Management, Sales, Training, Retail, Hospitality Management, Housekeeping, Front Office, Human Resources, Food & Beverage, Food Safety, First Responder, Loss Prevention, Security, Customer Satisfaction, Resorts, Yield Management, Hotels, Restaurants, Leadership, Hotel Management, Revenue Analysis, Management, Hospitality Industry, Property Management..., Catering, Rooms Division, Guest Service Management, Tourism, OnQ, Pre-opening, Micros
Education
ITT Technical Institute-Troy 1998 — 2000
Electronics Engineering, Electrical and Electronics Engineering
Royal Oak Dondero High School 1994 — 1998
High School Diploma, High School/Secondary Diplomas and Certificates
ChildHelp, Inc. June 2014 - Present
Youth Villages June 2013 - June 2014
Therapeutic Recreation Services of the Roanoke Valley May 2012 - May 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2012 - September 2012
Breckenridge Outdoor Education Center May 2009 - October 2009
Skills
Certified Therapeutic..., Wilderness Education..., Wilderness Therapy, Therapeutic Recreation, Recreation Planning, Program Management, Disability Awareness..., Program Evaluation, Team Building, High Ropes, First Aid, Adult CPR
Education
Radford University 2011 — 2012
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
Radford University 2005 — 2009
Bachelor of Science (BS), Recreation, Parks, and Tourism
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2011 - Present
AT&T August 2010 - February 2011
Pine Cellular April 2008 - August 2010
Marriott International December 2003 - March 2008
Marriott's July 2001 - December 2003
OBGYN & Associates August 2000 - July 2001
City of Kissimmee February 1990 - May 1994
Skills
PowerPoint, Microsoft Office, PeopleSoft, Kronos, Time Management, Microsoft Word, Data Entry, Microsoft Excel, Travel Arrangements, Account Reconciliation, Inventory Control, Office Management, Spreadsheets, Accounts Receivable, Invoicing, Human Resources, Accounting, Payroll, Budgets, Customer Satisfaction, Customer Service, Hospitality, Process Scheduler, Team Building, Training, Management, Hospitality Industry, Hotels, Resorts, Hospitality Management
Education
Ashworth College 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Southeastern Oklahoma State University
Business Management
Valencia Community
Osceola High School Diploma; Bachelor's
UPS September 2014 - Present
Trump National Golf Club, Colts Neck, NJ June 2014 - Present
Walgreens October 2013 - September 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2013 - July 2014
Marriott Falcons Fire Golf Club April 2011 - 2013
ECM Environmental Compliance Monitoring, Inc. May 2010 - November 2010
Stony Brook-Millstone Watershed Association October 2009 - April 2010
Skills
Microsoft Office, Research, Microsoft Excel, PowerPoint, Social Media, Event Planning, Microsoft Word, Nonprofits, Data Analysis, Public Speaking, Editing, Customer Service, Fundraising, Strategic Planning, Proposal Writing, Event Management, Facebook, Public Relations, Volunteer Management, Legal Writing
Education
Franklin & Marshall College 2004 — 2009
BA, Environmental Studies
The Hun School of Princeton 2000 — 2004
Orlando Health July 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2010 - Present
Publix Super Markets March 2005 - August 2010
Skills
Customer Service, Teamwork, Management, Microsoft Word, Time Management, Social Media
Education
University of Central Florida 2011 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Valencia College 2009 — 2011
Associate of Arts (A.A.), General Studies
Aon Hewitt October 2011 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2007 - September 2010
Skills
Customer Service, Web Navigation, Proficient Typing Skills, Cooking, Pastry, Baking, Catering, Bread, Employee Benefits, Hospitality, Troubleshooting, Desserts, Food & Beverage, Hotels, Inventory Management, Hospitality Industry
Education
Orlando Culinary Academy 2006 — 2007
A.A.S., Culinary Arts
The Cooking and Hospitality Institute of Chicago 2005 — 2006
A.A.S., Culinary Arts
Bradley University 1996 — 2001
B.A., Art History
Lorenzo di Medici Art Institute of Florence, Italy 2000 — 2000
Study Abroad, Art
Mary Kay Inc. May 2010 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2005 - Present
Sand Lake Imaging March 2008 - June 2012
Tripler Army Medical Center December 2001 - February 2004
US Army February 1995 - January 1998
Skills
Employee Relations, Employee Benefits, HR Policies, Workers Compensation, Payroll, Employee Engagement, Human Resources, Talent Acquisition, Policy, PowerPoint, Interviews, Onboarding, Management, Employee Training, Recruiting, Leadership, Time Management, Sales, Training, Account Management, Applicant Tracking..., New Hire Orientations, FMLA, Hospitality, Hospitality Industry, Hotels, Resorts, Customer Service
Education
Upper Iowa University 2004 — 2005
Bachelor Science, Human Resource Management
Frederick Community College 1999 — 2001
Associate, Business Administration
Universidad Interamericana Aguadilla Puerto Rico 1988 — 2001
Associate's degree, Business Administration
Marriott International June 2011 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2005 - June 2011
Walt Disney World Swan and Dolphin July 2003 - March 2005
Walt Disney World February 2001 - May 2001
Skills
Sales, Hospitality Industry, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SFAWeb, MarRFP, MRDW, Administrative..., Microsoft Office, Hospitality
Education
Florida State University 2000 — 2003
Bachelor of Science (BS), Hospitality Administration/Management
State University of New York College at Plattsburgh 1998 — 1999
Hospitality Administration/Management
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2013 - August 2014
Sheraton August 2012 - May 2013
Sheraton March 2012 - August 2012
Girl Scouts of West Central Florida August 2011 - January 2012
Skills
Micros, Property Management..., Hospitality Management, Front Office, Hospitality Industry, Event Management, Management, Hotel Management, Fundraising, Guest Service Management, Rooms Division, Guest Recovery, Resorts, Microsoft Office, Event Planning, Customer Service
Education
University of Central Florida 2009 — 2013
Hospitality Management
University of Central Florida
Bachelor's degree, Hospitality Administration/Management
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2012 - Present
Hilton Worldwide 2009 - 2011
Waldorf Astoria Hotel 2009 - 2011
Hyatt Regency 2008 - 2009
Loews Hotels 2002 - 2008
Universal Studios 2001 - 2008
Skills
Banquets, Menu Development, Catering, Culinary Skills, Cuisine, Food & Beverage, Hospitality Management, Restaurants, Hospitality, Hospitality Industry, Restaurant Management, Pre-opening, Hotels, Cooking, Recipes, Italian cuisine, Resorts, Sanitation
Education
French Culinary Institute
Restaurant/Food Services Management
Valencia Community College
Serv Safe Certification
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2014 - Present
Cavo April 2012 - Present
Hilton Grand Vacations May 2013 - April 2014
Hilton Grand Vacations August 2012 - May 2013
Thistle Hill Tavern October 2011 - April 2012
Elevated Entertainment September 2010 - October 2011
Manhattan Inn July 2010 - September 2010
Manhattan Inn June 2010 - September 2010
Queens College January 2008 - July 2010
Bliss Cafe January 2005 - August 2005
Skills
Cooking, Menu Development, Social Media Marketing, Catering, Culinary Management, Food & Beverage, Menu Costing, Event Planning, Labor Control, Culinary Education, Dinners, Process Scheduler, Food Cost Analysis, Personal Chef Services, Italian cuisine, Food, Event Management, Menu Engineering, Chef, Food Safety, HACCP, Restaurants, Recipes, Time Management, Cost Control, Restaurant Management, Training, Fine Dining, Culinary Skills, Food Service, Banquets, Hospitality Management, Hospitality, Micros, Hotels, Cuisine, Food Preparation, Sanitation, Food Quality, Teamwork, Gourmet, Guest Service Management, Revenue Analysis, Banquet Operations, New Restaurant Openings, Parties, Recipe Testing, Hiring, Food Cost Management, Customer Satisfaction
Education
Queens College 2004 — 2008
BA, Political Science/Philosophy
Queens College 2004 — 2008
Bachelor of Arts, Political Science & Philosophy
Marriott International November 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2013 - November 2014
Classical Conversations March 2012 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2009 - August 2010
Starwood Hotels and Resorts May 2006 - May 2009
AAA 2000 - 2006
TG Worldwide Meetings and Incentives 1997 - 2000
Skills
Marketing Strategy, Hospitality, Account Management, Hotels, Sales Management, Sales, Team Building, Management, Social Media, Social Media Marketing, Public Relations, Marketing, Online Advertising, Event Management, Leadership, Marketing Communications, Event Planning, Budgets, Strategic Planning, Tourism, Training, Online Marketing
Education
The University of New Mexico 1993 — 1995
Not Complete, Education
University of Denver 1993 — 1993
Not Complete, Education
Visit Orlando October 2006 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2002 - 2004
Education
Belmont University 1998 — 2002
University of Central Florida August 2012 - February 2015
E-Z Photo Scan May 2013 - July 2013
Hotelbeds 2010 - 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2009 - 2010
Skills
Research, Digital Preservation, Public Speaking, Public Relations, Leadership, History, Social Media, Customer Service, PowerPoint, Windows, Mac OS, Zotero, Adobe, Microsoft Office, Managing Database, Community Outreach, Event Planning, Editing
Education
University of Central Florida 2012 — 2015
Master of Arts (M.A.), Public History, 3.875
University of Central Florida 2009 — 2011
Bachelor of Arts (B.A.), History
Island Hospitality Management September 2014 - Present
Island Hospitality Management April 2014 - August 2014
Island Hospitality Management March 2014 - March 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2013 - January 2014
Universal Studios March 2012 - December 2013
Little Pro's Academy January 2010 - June 2011
Taco Bell May 2009 - February 2010
Skills
Musical Theatre, Entertainment, Dance, Acting, Television, Hospitality Management, Event Management, Social Networking, Event Planning, Live Events, Time Management, Recruiting, Film, Management, Hospitality, Customer Service, Sales
Education
University of Central Florida 2010 — 2013
Bachelor's degree, Hospitality Management
University of Central Florida 2010 — 2013
Bachelor's degree, Meeting and Event Planning
The Ritz-Carlton Grand Cayman July 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2014 - May 2015
University of Central Florida February 2013 - April 2014
The Westin Golf Resort & Spa Playa Conchal January 2012 - April 2012
Walt Disney World August 2010 - January 2011
Skills
Event Planning, PowerPoint, Microsoft Office, Event Management, Time Management, Microsoft Word, Facebook, Customer Service, Microsoft Excel, Social Media, Research, Outlook, Public Speaking, Data Entry, Teamwork, Social Networking, Hospitality, Student Affairs, Fundraising, Higher Education
Education
University of Central Florida 2012 — 2014
Master of Science (MS), Hospitality Administration/Management
Universidad Interamericana de Costa Rica 2009 — 2012
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Disney's Animal Kingdom Lodge & Coronado Springs Resort July 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2015 - Present
Orlando World Center Marriott May 2014 - May 2015
SeaWorld Orlando January 2014 - May 2014
The Journey at First Baptist Church Orange City November 2013 - December 2013
Central Florida Furbishing May 2013 - November 2013
Skills
Customer Service, Time Management, Microsoft Office, Social Media, Twitter, Facebook, Instagram, Pinterest, Data Entry, Hospitality, Volunteering, Music Industry, Guitarist, Acoustic Guitar, Electric Guitar, Event Management
Education
Rosen College of Hospitality Management 2013 — 2016
Bachelor of Science (B.S.), Event Management & Hospitality Management
Daytona State College 2010 — 2012
Associate of Arts (AA), General Studies
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2014 - Present
Marriott International January 2009 - December 2013
Marriott International July 2006 - December 2008
Marriott April 2003 - August 2005
Skills
Banquets, Customer Satisfaction, Event Management, Fine Dining, Event Planning, Food & Beverage, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Inventory Management, Management, Micros, Menu Development, Pre-opening, Property Management..., Resorts, Restaurant Management, Restaurants, Revenue Analysis, Yield Management, Budgets, Catering, Culinary Skills, Customer Service, Hospitality
Education
Sanford-Brown Institute-Tampa 2014 — 2015
Business Administration and Management, General
Edison Community College 2009 — 2011
Deploma, Hospitality management
Gaylord Palms Resort & Convention Center June 2014 - Present
Gaylord Palms Resort & Convention Center June 2013 - June 2014
Gaylord Palms Resort & Convention Center December 2012 - June 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2011 - December 2012
J. W. Marriott November 2009 - August 2011
Tripp Lake Camp June 2004 - August 2008
University of Massachusetts Amherst September 2006 - May 2008
University of Massachusetts Amherst August 2005 - May 2008
The Walt Disney Company January 2007 - May 2007
Skills
microsoft office, verbal communication, Typing, Written Skills, Guest Service, Hospitality, Problem Solving, Time Management, Hotels, Resorts, Guest Satisfaction, Hospitality Management, Front Office, Customer Service, Word, Hospitality Industry, Customer Relations, Tourism, Writing, Teamwork, English, Property Management..., Rooms Division, Guest Service Management, Guest Recovery, Outlook, Customer Satisfaction, Restaurants, Microsoft Office, Microsoft Word
Education
University of Central Florida 2008 — 2010
Master's, Hospitality and Tourism Management; Management
University of Massachusetts 2004 — 2008
B.S; School, Hospitality and Tourism Management; Management
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2013 - January 2014
Buffalo Wild Wings August 2012 - July 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2011 - August 2011
Johnny Rockets February 2007 - August 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Facebook, Social Media, Spanish, Event Planning, Time Management, Public Speaking, Social Networking
Education
Indiana University - Kelley School of Business 2009 — 2013
Bachelor of Science (B.S.), Finance, General
Neuqua Valley High School 2005 — 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2003 - Present
Education
Herzing University-Winter Park 2005 — 2008
Bachelor's degree, Computer Science, A
The Ritz-Carlton, Orlando Grande Lakes June 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2014 - June 2015
The Ritz-Carlton Hotel Company L.L.C. August 2012 - August 2014
Marriott International August 2010 - November 2011
Marriott International April 2008 - August 2010
Corporate Executive Board 2006 - 2008
Skills
Portfolio Management, Financial Modeling, Cross-functional Team..., Finance, Asset Managment, Accounting, Asset Management, Financial Analysis, Due Diligence, Analysis, Forecasting, Strategy, Valuation, Internal Audit, Hospitality, Hospitality Management, Hotels, Hotel Asset Management, Hotel Administration, Team Leadership, Team Management, Project Management, Strategic Planning, Intercultural..., Legal Compliance, legal writing, Business Analysis, Process Improvement, Process Management, Budgets, Event Planning, Management
Education
Georgetown University 2002 — 2006
B.A., History; Spanish
Brooks School 1998 — 2002
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2015 - Present
PSAV June 2014 - March 2015
John Michael Weddings and Special Events November 2014 - January 2015
University of Central Florida April 2013 - May 2014
National Association for Catering and Events (NACE) 2012 - May 2014
Weddings, Inc. February 2012 - May 2013
WTS International, Inc. August 2012 - January 2013
University of Central Florida May 2011 - June 2012
Skills
Events Coordination, Team Leadership, Public Speaking, Learning Quickly, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Multi Tasking, Social Media Marketing, Customer Service, Speed Reading, Creativity, Cpr Certified, First Aid, Sense Of Responsibility, Twitter Facebook..., Organizational..., Receptionist Duties, Answering Telephones, Databases, Direct Sales, Housekeeping, Food Service Operations, Wedding Coordinating, Proposal Writing, English grammar, Exercise Equipment, Exercise Instruction, Long Distance Running, Mobile Technology, Gala Events, Association Management, Conversation Management, Email Strategy, Religious Education, Financial Accounting, Managerial Accounting, Hospitality, RFP/ESG Documents, Honors Programs, Fishing, Target Shooting, Sales Presentations, Open Minded, Explaining, Vendor Communication, Time Management, Hospitality Management
Education
University of Central Florida 2010 — 2014
Bachelor of Science (B.S.), Event and Hospitality Management, 3.87
University of Central Florida 2010 — 2014
Bachelors of Science, Hospitality and Event Management, 3.6
Seminole Ridge Community High School 2007 — 2010
High School Diploma, 3.4
World Center Marriott April 2014 - Present
World Center Marriott December 2011 - April 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2009 - March 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2007 - February 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2004 - February 2006
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2002 - January 2004
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2002 - December 2002
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Food & Beverage, Pre-opening, Resorts, Revenue Analysis, Front Office, Banquets, MICROS, Catering, Restaurants, Rooms Division, Customer Satisfaction
Education
University of Central Florida
Hospitality, Hospitality Administration/Management
Valencia College
Associate of Arts (A.A.), Hospitality
B Hotels & Resorts February 2015 - Present
Park Inn by Radisson September 2013 - February 2015
Fast Service & More May 2013 - August 2013
Nickelodeon Suites Resort May 2010 - July 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2007 - April 2010
Caribe Hilton January 2003 - August 2007
Skills
HVAC, Electricity, Electronics, Building Maintenance, Electrical Repairs, Maintenance, Preventive Maintenance, Engineering, Wiring, Lighting Control, Electrical Controls, Electricians, HVAC Controls, Air Conditioning, Refrigeration, Electrical..., Equipment Maintenance, Building Management..., Generators, Electrical Safety, Building Automation, Energy Management, Project Planning, Equipment Installation, Motors, Property Management..., Plumbing, PLC, Pumps, Building Services, Power Distribution, Control Systems Design, Soldering, Heating, Cooling Towers, Facilities Management, Facilities Operations, Contractors, Ventilation, Renovation, Electrical Design, Resorts, Electrical Engineering, Electronics Repair, Maintenance & Repair, Hospitality, Customer Service, Hotels, Hospitality Industry, Hospitality Management
Education
Automeca Technical College-Bayamon
High Performance and Custom Engine Technician/Mechanic
Liceo de Arte y Tecnologia
Electrical/Electronics Maintenance and Repair Technology
Tomas C Ongay
Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2012 - March 2015
Walt Disney World May 2009 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Event Planning, Hospitality Management, Event Management, Resorts, Hospitality, Hospitality Industry, Hotels
Education
University of Central Florida 2011 — 2014
Bachelor of Science (BS), Hospitality Management & Finance Minor
Marriott International September 2013 - Present
Marriott World Center January 2013 - August 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2010 - January 2013
Skills
Sales, Hospitality Industry, Customer Service, Hotels, Hospitality, Time Management, Microsoft Office
Education
University of Central Florida 2007 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Kicken Wings October 2014 - March 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2013 - January 2015
Education
Le Cordon Bleu College of Culinary Arts-Orlando
Culinary Arts/Chef Training
CSI- Capitol Services, Inc., a DMC Network Company. September 2013 - Present
Hello Florida May 2012 - September 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2010 - April 2012
The Ritz-Carlton Hotel Company LLC September 2009 - October 2010
Rosen Shingle Creek September 2008 - September 2009
Skills
Customer Service, Coordination, Commissioning, Microsoft Excel, Events, Food, Hospitality, Hotels, Invoicing, Microsoft Office, Organization, PowerPoint, Problem Solving, Tourism, Meeting Planning, Hospitality Management, Hospitality Industry, Front Office, Property Management..., Event Planning, Corporate Events, Guest Service Management, Time Management, Sales, Coordinating Events, Social Networking, Marketing, Outlook, Public Relations, Live Events, Social Media, Social Media Marketing, Private Events, Incentives, Facebook, Convention Services, Banquets, Hotel Management
Education
University of Central Florida 2007 — 2011
Bachelor of Science, Hospitality Management
Enterprise Rent-A-Car October 2014 - Present
Spanish Ministry of Education January 2013 - August 2014
Nanuk Experience Ireland July 2013 - August 2013
Seminole Hard Rock Hotel & Casino July 2011 - June 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2007 - August 2010
Skills
Teaching English as a..., Intercultural..., Front Office, Classroom Management, Resorts, Micros, Hotel Management, Food & Beverage, International Education, Team Leadership, International Travel, Recreation Planning, Outdoor Recreation, Event Planning, Lesson Planning, Dance Education, Tourism, Coordinating Events, Guest Recovery, English, Casino, Customer Satisfaction, Service Recovery, Employee Training, Time Management, Leisure, Gaming Industry, Guest Service Management, Training, VIP Services, Coordinating Special..., Teaching, Employee Recognition, Travel Planning, Guided Tours, TEFL, Cultural Awareness, Organization, Administration, Teamwork, Social Networking, Customer Service, Hospitality Industry
Education
TT Madrid 2013 — 2013
Certificate, Teacing English as a Foreign Language
University of Central Florida 2006 — 2008
Bachelor of Science, Hospitality and Tourism Management
AIL Madrid
Intensive Spanish
Ecole Hoteliere de Lausanne
International Hotel and Events Management
The Miami Beach EDITION March 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2014 - March 2015
Marriott's Harbor Beach Resort & Spa February 2010 - January 2014
Marco Island Marriott Resort & Spa October 2008 - February 2010
Cleveland Marriott Downtown at Key Center September 2006 - October 2008
Skills
Resorts, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Management, Revenue Analysis, Food & Beverage, Banquets, Catering, Front Office, Tourism, Yield Management, Restaurants, Sales Management, Meeting Planning, Convention Services, Leadership, Pre-opening, Hospital Sales, Rooms Division
Education
The University of Akron 2001 — 2005
Bachelor of Fine & Applied Arts, Business Communication
JW Marriott Minneapolis Mall of America September 2015 - Present
JW Marriott Austin- White Lodging Services December 2014 - September 2015
Marco island Marriott resort and spa October 2013 - December 2014
Marco Island Marriott Resort and Spa December 2012 - October 2013
Privately owned restaurant June 2012 - November 2012
The Culinary Institute of America April 2011 - June 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2010 - 2010
Skills
Menu Development, Pastry, Recipes, Culinary Skills, Fine Dining, Catering, Cuisine, Cooking, Sanitation, Food Safety, Food Preparation, ServSafe, Food Quality, Hiring, Time Management, Culinary Management, Microsoft Word
Education
Culinary Institute of America 2009 — 2011
Associate's degree, Culinary Arts/Chef Training
The Arbor Company December 2014 - Present
Walt Disney Imagineering October 2014 - Present
Shelley Pierson Design January 2009 - Present
Walt Disney Imagineering June 2014 - October 2014
Walt Disney World August 2012 - June 2014
Walt Disney World January 2012 - August 2012
Walt Disney World January 2011 - January 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2010 - January 2012
Renaissance Vinoy Resort and Golf Club July 2008 - May 2010
Skills
Graphic Design, Logo Design, Graphics, Photoshop, Social Media, Illustrator, Theme Parks, InDesign, Digital Illustration, Entertainment, Disney, Magazine Layout Design, Computer Graphics, Mac, Art Direction, Posters, Photography, Project Management, Time Management, Banners, Layout, Typography, Visual Communication, Facebook, Digital Printing, Color Correction, Coloring, Sketching, Lightbox, Wacom Tablet, Painting, Digital Painting, Digital Photography, Fine Art Photography, Freelance Design, Multi Tasking, Corporate Branding, Brand Developement
Education
International Academy of Design and Technology-Orlando 2010 — 2011
Bachelor of Fine Arts (BFA), Graphic Design
International Academy of Design and Technology-Tampa 2008 — 2010
Associate of Science (A.S.), Graphic Design
ONELIVE MEDIA October 2012 - Present
Renaissance Hotels 2006 - 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2003 - 2006
Self Employed 2000 - 2003
Walt Disney World 1995 - 2000
Carnival Cruise Lines 1992 - 1995
Skills
Audio Engineering, Live Sound, Music Production, Microsoft Excel, Microsoft Office, Microsoft Word, Social Media Marketing, Event Planning, Event Management, Social Networking, Audio Editing, Audio Visual Support, Audio Mixing, Digital Audio, Professional Audio, Audio Processing, Sound Design, Sound Mixing, Sound Reinforcement, Sound Forge, Sound, Entertainment, Music, Recording, Concerts, Live Events, AV
Education
Binghamton University 1987 — 1991
BA Applied Acoustical Design, Live Sound Reinforcement and Studio Recording/Editing
AZ HORS D'OEUVRES April 2013 - Present
Marriott International June 2011 - March 2013
Alpha Tau Omega Fraternity September 2010 - June 2011
The boatyard grill June 2010 - June 2011
J. Alexander's Restaurants November 2008 - January 2010
Seasons 52 November 2008 - January 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2007 - November 2008
Skills
Menu Development, Menu Costing, Catering, Banquets, Banquet Operations, Hospitality Management, Pre-opening experience, Fine Dining, HACCP, Hospital Sales, Labor Control, Food, Culinary Skills, Food Safety, Recipes, Hotels, Food Service, Cooking, Restaurants, Chef, Food & Beverage, Parties, Customer Satisfaction, Cuisine, Restaurant Management, Pre-opening, Hospitality, Hospitality Industry, Sanitation, Food Preparation, Hotel Management, Micros, Wine, Gourmet, Pastry, Revenue Analysis, Food Quality, Cost Control, ServSafe, Hiring, P&L, Yield Management, Food Industry
Education
Elmira Business Institute 2000 — 2002
Accounting
Ross Corners Christian Academy 1993 — 2000
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Cooper's Hawk Winery and Restaurants April 2014 - November 2014
Outback Steakhouse July 2011 - April 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando November 2012 - April 2013
Skills
Restaurants, Bartending, Restaurant Management, Food Service, Food & Beverage, ServSafe, Hospitality, Menu Development, Catering, Time Management, New Restaurant Openings, Customer Service, Event Planning, Social Networking
Education
University of Central Florida 2011 — 2015
Bachelor's degree, Event Management
University of Central Florida 2011 — 2014
Bachelor of Event Management, Event Management
The Walt Disney Company May 2010 - Present
Universal Orlando September 2009 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2014 - October 2014
Encore Cast Performing Arts April 2013 - June 2014
Trade Show Supply January 2013 - March 2013
St. Peter's Anglican Church August 2008 - August 2009
Broadway Theatre Project June 2008 - August 2009
Young Actors Theatre August 2005 - August 2009
Skills
Event Management, Hospitality, Event Planning, Hospitality Management, Corporate Events, Opera, Social Media, Hotels, Hospitality Industry, Meeting Planning, Social Media Marketing, Customer Service, Resorts, Facebook, Guest Service Management, Social Networking, Live Performer, Dance, Choreography, Production Development, Creative Direction, Show Direction, Interior Design, Fashion Design, Fashion Photography, Photography, Digital Photography, Musical Theatre, Theatrical Production, Art History, Human Resources, Humanities
Education
University of Central Florida 2009 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Florida State University 2007 — 2007
Associate's degree, Art History/Humanities
Sheraton Denver Downtown Hotel July 2014 - Present
Peoria Marriott Pere Marquette June 2013 - August 2014
San Antonio Marriott Rivercenter August 2012 - June 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando November 2011 - August 2012
Luke October 2010 - October 2011
Brasserie Pavil November 2008 - April 2010
The Broadmoor September 2007 - February 2008
Skills
Baking and Pastry..., Speical events and Menu..., maintaining high..., Eye For Detail, Menu Development, Banquets, Catering, Pastry, Culinary Skills, Baking, Cooking, Restaurants, Food & Beverage, Fine Dining, Food, Hospitality, Recipes, Hospitality Management, Restaurant Management
Education
Culinary Institute of America 2007 — 2008
A.O.S., Baking and Pastry arts
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2015 - Present
Orlando Marriott Lake Mary May 2014 - January 2015
Orlando Wedding and Party Rentals May 2014 - September 2014
Steak 'n Shake July 2011 - March 2014
Skills
Social Media, Facebook, Event Planning, Public Relations, Marketing, Blogging, Social Networking, Advertising, Email Marketing, Event Management, Digital Marketing, Customer Service, Hospitality, Time Management, Hospitality Management, Microsoft Office, Hospitality Industry
Education
Bournemouth University 2015 — 2015
Tourism Management
University of Central Florida 2014 — 2015
Bachelor's degree, Event Management
Seminole State College of Florida 2012 — 2013
Associate of Arts (A.A.), General Education
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2014 - April 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2013 - July 2014
Hilton Worldwide January 2013 - April 2013
Stogies in the Villages August 2012 - January 2013
Hershey Lodge May 2012 - August 2012
Shannon's Casual Cafe September 2009 - May 2012
Skills
Hospitality, Restaurants, Hospitality Management, Restaurant Management, Micros, Customer Service, Catering, Hospitality Industry, Food Service, Menu Development, Banquets, Hotels, Event Planning, Fine Dining, Microsoft Office, Bartending, Microsoft Word, PowerPoint, Food, Food & Beverage
Education
University of Central Florida 2011 — 2013
Bachelor, Hospitality Management
Valencia Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
Sodexo July 2014 - Present
Gaylord National Hotel May 2013 - July 2014
JW Marriott Orlando Grande Lakes December 2011 - April 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando November 2010 - December 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2007 - 2010
Skills
Banquets, Front Office, Hotel Management, Chef, Culinary Skills, Restaurant Management, Sanitation, Food, Cooking, Event Management, Food Service, Micros, Food & Beverage, Resorts, Menu Development, Hospitality Management, Recipes, Pre-opening, Hospitality Industry, Food Safety, Cuisine, Fine Dining, Hotels, Hospitality, Purchasing, Pastry, Revenue Analysis, Catering, Restaurants
Education
Full Sail University 2001 — 2003
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2011 - March 2015
Michele Butler Events 2015 - 2015
TJ Maxx November 2010 - May 2011
Skills
Event Management, Restaurants, Sales, Management, Customer Satisfaction, Wine, Fine Dining, Customer Service, Microsoft Office, Event Planning
Education
University of Central Florida – Rosen College of Hospitality Management 2012 — 2015
Bachelor’s Degree, Event Management
Edison Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2014 - Present
McNeilly Communications/Orlando City Soccer March 2015 - Present
Orlando Predators March 2014 - August 2014
Florida Citrus Sports December 2013 - January 2014
Central Florida Sports Commission October 2013 - December 2013
Center For Multicultural Wellness and Prevention March 2006 - August 2013
JetBlue Airways January 2008 - August 2010
Skills
Customer Service, Marketing, Social Media, Event Management, Social Media Marketing, Sponsorship Activation, Event Planning, Microsoft Office, Account Management, Media Relations, Public Relations, Microsoft Word, HIV prevention, Self-starting, Non-profits, Facebook, Social Networking, Microsoft Excel, Time Management, Strategic Planning, New Business Development, Public Speaking, Nonprofits
Education
Full Sail University 2012 — 2015
Bachelor of Science (B.S.), Sports Marketing and Media, Valedictorian; Advanced Achiever Award Recipient
Hampton University 2002 — 2004
University of Central Florida
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2014 - Present
Education
The Culinary Institute of America 2012 — 2014
Associate's degree, Baking and Pastry Arts
JW Marriott Tucson Starr Pass Resort & Spa September 2015 - Present
JW Marriott Tucson Starr Pass Resort & Spa January 2015 - September 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2014 - January 2015
Disney English June 2013 - October 2013
Lac du Flambeau Public School August 2011 - June 2013
Skills
Elementary Education, Smartboard, Microsoft Excel, Microsoft Word, American Sign Language, Teaching English as a..., Language Arts, PowerPoint, Customer Experience, Microsoft Office, Customer Service, ESL, Interpersonal Skills, Time Management, Social Media, Training, Event Planning, Public Speaking, Teaching, Research, Leadership
Education
St. Norbert College 2007 — 2011
Bachelor's degree, Elementary Education and Teaching, 3.62/4.0
St. Norbert College 2007 — 2011
Bachelor of Arts (B.A.), Elementary Education and Teaching
Marriott International December 2000 - April 2015
Marriott Renaissance Hotel 2015 - 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2003 - 2015
Continental Airlines 2001 - 2005
Portofino Bay Hotel at Universal Studios 1999 - 2000
Grenelefe Realty, Inc 1998 - 1999
Orange Lake Resorts, Holiday Inn Club Vacations May 1997 - July 1998
Education
University of Central Florida 1993 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9 of 4.0
WFHS
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - December 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2012 - March 2014
University of Central Florida August 2009 - May 2013
Comfort Suites UCF/Research Park July 2011 - November 2012
The Ritz-Carlton Hotel Company LLC May 2012 - August 2012
Skills
Hospitality, Event Planning, Event Management, Microsoft Office, Customer Service, Social Media, Hospitality Industry, Time Management, Microsoft Word, Hospitality Management, Microsoft Excel, Social Networking, Facebook
Education
University of Central Florida 2009 — 2013
Bachelor's Degree, Hospitality Management, Summa Cum Laude
Santa Fe College 2006 — 2009
High Scool Dual Enrollment
sheraton orlando downtown December 2004 - February 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando January 2003 - December 2004
JCPenney July 2002 - May 2004
Skills
Front Office, Hotels, Rooms Division, Hotel Booking, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Customer Service, Opening Hotels, Concierge Services, Service Recovery, Customer Satisfaction, Lodging, Reservation, Guest Recovery, Up-selling, Hotel Administration, Pre-opening, Spa, Pre-opening experience, Closing hotels, Office Administration, Event Management, Hotel Management, Revenue Analysis
Education
Anthem College-Orlando 2011 — 2012
pharmacy technician
Miami Dade College 1998 — 1999
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2012 - Present
David Ramirez Chocolate June 2012 - August 2012
The Fifth May 2012 - June 2012
Skills
Cakes, Chocolate, Pastry
Education
Pregel Professional Education Center 2013 — 2013
Certificalte, The Art of Sugar Showpieces and Techniques for Pastillage with Chef Laurent Branlard, Completed
Le Cordon Bleu College of Culinary Arts-Orlando 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Baking and Pastry Arts/Baker/Pastry Chef, GPA 4.0
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2002 - Present
Marriott International 2003 - 2013
Skills
Food & Beverage, Guest Relations, Close Attention to..., Hospitality, Hospitality Industry, Hospitality Management, Resorts, Customer Service, Hotels, Pre-opening, Catering, Banquets, Fine Dining
Education
Kellogg Community College 1973 — 1975
English Language and Literature, General
St. Philip's Catholic Central
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2006 - Present
Skills
Hospitality, Hospitality Management, Hospitality Industry, Resorts, Hotels, Hotel Management, Revenue Analysis, Food & Beverage, Meeting Planning, Event Management
Education
University of Central Florida 2000 — 2004
Bachelor of Science (B.S.), Finance and Accounting
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2014 - October 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2013 - May 2014
Ritz Carlton Orlando Grande Lakes May 2013 - December 2013
101 Restaurant and Lounge August 2012 - May 2013
Florida State University April 2009 - May 2013
Marriott Student Leadership Convention January 2013 - January 2013
Hyatt Regency Chesapeake Bay May 2012 - August 2012
Skills
Event Management, Leadership, Hospitality, Hotels, Food, Catering, Management, Restaurants, Microsoft Office, Customer Service, Spanish, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Hospitality Management, Time Management, Event Planning, Social Media, Hospitality Industry, Research, Hotel Management, Marketing, Banquets, Fundraising, Resorts, Recruiting, Revenue Analysis, Marketing Strategy, Marketing Communications, Strategic Planning, Outlook, Team Leadership, Team Building, Market Research, Data Analysis, Advertising, Customer Satisfaction
Education
Florida State University 2009 — 2013
Double Major Hospitality Management and Marketing, Hospitality Administration/Management
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2014 - Present
Sweet Indulgence November 2012 - April 2014
The Walt Disney Company (The Contemporary Resort) June 2012 - September 2012
The Molly Pitcher Inn December 2010 - August 2011
Skills
Hotels, Menu Development, Food Service, Pastry, Recipes, Banquets, Chef, Resorts, Cakes, Leadership, Food & Beverage, Restaurants, Hospitality, Food, Time Management, Event Planning, Event Management, Teamwork
Education
Johnson and Wales University 2009 — 2013
Associate in Science, Baking and Pastry Arts; Bachelors of Science, Baking and Pastry Arts, Baking & Pastry
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2011 - July 2014
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Hospitality, Front Office, Hotels, Event Management
Education
Florida State University 2005 — 2009
Bachelor's Degree, Business Administration and Management, General
Edwards & Vickers Insurance Group May 2014 - Present
Big Bear Brewing Co September 2012 - January 2014
Hilton 2009 - 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2005 - April 2009
Skills
Micros, Hospitality Management, Resorts, Medicare Supplements, Medicare Part D, Affordable Care Act, MICROS, Medicare, Insurance, Wine, Hotels, Hospitality Industry, Hospitality, Health Insurance, Food, Banquets
Education
University of Central Florida 2003 — 2007
Hospitality Management, Gastronomy
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2015 - Present
Education
University of Central Florida 2011 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Florida Gulf Coast University 2009 — 2011
Associate of Arts (A.A.)
Saint Mary Magdalen
Saint Mary Magdalen
Cuba Libre Restaurant & Rum Bar 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando August 2014 - Present
Table top Catering June 2014 - Present
Piazza Rialto June 2014 - January 2015
Cuba Libre Restaurant & Rum Bar November 2008 - November 2010
NBA City June 2007 - November 2008
Skills
Catering, Cooking, Menu Development, Restaurants, Food, Hospitality, Hospitality Management, Hospitality Industry, Banquets, Resorts, Fine Dining, Hotels
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2007 — 2008
Associate of Science (AS), Culinary Arts/Chef Training, A
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2011 - Present
Marriott International June 2010 - October 2011
Marriott July 2007 - June 2010
Skills
Hospitality Management, Hotels, Hospitality, Resorts, Revenue Analysis, Meeting Planning, Catering, Event Management, Corporate Events, Convention Services, Front Office, Banquets, Yield Management, Event Planning, Property Management...
Education
Florida State University - College of Business 1997 — 2001
Bachelor of Science (BS), Marketing
Paragon Events, Inc. September 2014 - Present
It's All About U Events May 2013 - Present
Buckalew Hospitality March 2012 - Present
Gordon Food Service April 2012 - October 2012
Enterprise Rent-A-Car January 2011 - February 2012
Enterprise Rent-A-Car November 2009 - January 2011
Enterprise Rent-A-Car September 2008 - November 2009
Palm Beach Gardens Marriott February 2007 - September 2008
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - January 2007
Skills
Account Management, Budgets, CRM, Customer Retention, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Inventory Management, Leadership, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, New Business Development, Purchasing, Restaurants, Sales, Sales Management, Sales Operations, Strategy, Team Building, Training, Catering, Hotel Management
Education
University of Central Florida 2001 — 2002
Bachelor's degree, Hospitality Management
The Ritz-Carlton Hotel Company October 2005 - May 2015
Nick Faldo Golf Institute at Marriott's Grand Vista Resort January 2005 - October 2005
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2004 - January 2005
Skills
Leadership, Time Management, Hotels, Hospitality, Resorts, Hospitality Industry, Golf, Hospitality Management, Hotel Management, Customer Service, Event Management, Budgets, Food & Beverage, Golf Courses, Event Planning, Revenue Analysis
Education
Methodist University
Bachelor of Science (B.S.), Business Administration
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2014 - Present
The Ritz-Carlton, South Beach July 2011 - July 2014
Marriott's Lakeshore Reserve -Grande Lakes Orlando, Resort April 2010 - July 2011
The Ritz-Carlton Orlando & The J.W. Marriott Orlando - Grande Lakes Orlando, Resort April 2004 - April 2010
Skills
Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Hotels, Loss Prevention, Management, Rooms Division, Resorts, Food & Beverage, Pre-opening, P&L, Revenue Analysis, Restaurants, Hiring, MICROS, Front Office, Leadership
Education
Florida Metropolitan University
Gaylord Hotels October 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2013 - October 2014
The Ritz-Carlton, Orlando Grande Lakes May 2003 - July 2013
Skills
Hospitality, Hotels, Meeting Planning, Hospitality Industry, Trade Shows, Sales, Hospitality Management, Restaurants, Food & Beverage, Corporate Events, Convention Services, Resorts, Event Management, Hotel Management, Banquets, Catering, Culinary Skills, Wedding Planning, Revenue Analysis, Pre-opening, Menu Development, Tourism, Micros, Property Management..., Yield Management, Rooms Division, Fine Dining
Education
Johnson & Wales University
Omni Amelia Island Plantation June 2015 - Present
iCrossing October 2014 - May 2015
The Joule August 2013 - August 2014
Fontainebleau Miami Beach June 2012 - June 2013
St. Regis Bal Harbour January 2012 - May 2012
The Ritz-Carlton, Half Moon Bay June 2010 - November 2011
The Ritz-Carlton, Amelia Island August 2007 - June 2010
The Ritz- Carlton, Orlando Grande Lakes April 2006 - August 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2005 - 2006
Skills
Hospitality Industry, Hotels, Resorts, Front Office, Meeting Planning, Pre-opening, Banquets, Rooms Division, Convention Services, Event Management, Corporate Events, Event Planning, Concierge Services, Customer Service, Delphi, Training, Microsoft Office, Wedding Planning, Pre-opening experience, Spa, Food, Hospitality, Hospitality Management, Hotel Management, Micros, Sales
Education
University of Central Florida 2002 — 2004
Bachelor of Science, Hospility Management
Orange County Convention Center September 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2012 - September 2014
The Ritz-Carlton, Orlando, Grande Lakes December 2007 - June 2012
Convention Planning Services July 2007 - December 2007
Orange County Regional History Center August 2005 - July 2007
University of Central Florida June 2004 - June 2007
Skills
Project Management, Event Management, Event Planning, Customer Service, Microsoft Office, Problem Solving, Coordinating Events, Events, Leadership, Public Relations, Hospitality, Fundraising, Banquets, Hospitality Management, Meeting Planning, Sales, Corporate Events, Trade Shows, Food & Beverage, Hotels, Hospitality Industry, Resorts, Catering, Management, Events Coordination
Education
University of Central Florida 2007 — 2007
Certificate, Event Management
University of Central Florida 2002 — 2006
Liberal Studies, Commerce Concentration with Minors in Mass Communications and Criminal Justice
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Animal Emergency & Referral Center June 2002 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - January 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - December 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2008 - March 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2008 - November 2009
Skills
Event Management, Hotels, Customer Service, Hospitality, Marketing, Catering, Banquets, Team Building, Hospitality Industry, Facebook, Front Office, Menu Development, Resorts, Social Media, Meeting Planning, Event Planning, Hospitality Management, Sales, Food & Beverage, Customer Satisfaction, Food, Microsoft Office, Management, Proposal Writing, Microsoft Word, Outlook, PowerPoint, Inventory Management, Training, Property Management..., Budgets, Invoicing, Catering Sales, Sales Process
Education
University of Central Florida 2007 — 2008
Certificate of Event Management, Event Management
Stetson University 2005 — 2008
MBA, Business Administration
The Ritz Carlton Key Biscayne September 2015 - Present
Sony Corporation of America January 2009 - September 2015
The Ritz-Carlton Hotel Company L.L.C. May 2013 - June 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2007 - 2009
CONRAD HOTEL June 2006 - December 2007
Skills
Marketing Strategy, Sales, Social Media Marketing, E-commerce, Marketing Management, Marketing Communications, Social Media, Marketing, Advertising, Sales Management, Retail, Digital Marketing, Tourism, New Business Development, Hospitality, Leadership, Management, Team Leadership, Web Design, Online Marketing, Event Management, Corporate Events, Online Advertising, International Business, Hotel Management, Front Office, Team Building, Far-sighted team member, MICROS, Banquets, Food, Hotels, Hospitality Industry, Resorts, Hospitality Management
Education
University of Central Florida 2009 — 2010
Certificate, EVENT MANAGEMENT
Akdeniz Üniversitesi 2002 — 2006
HOSPITALITY MANAGEMENT, BACHELOR
Hilton Worldwide March 2015 - Present
Hilton Grand Vacations February 2008 - Present
Renaissance at SeaWorld (Marriott) February 2007 - February 2008
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2006 - February 2007
Skills
Hospitality, Resorts, Hospitality Management, Hospitality Industry, Pre-opening, Restaurant Management, Food & Beverage, Micros, Menu Development, Restaurants, Hotel Management, Hotels, Catering, Property Management..., Rooms Division, Food, Convention Services, OnQ, Hiring, Time Management, Revenue Analysis, Banquets, Yield Management, Guest Service Management, Fine Dining, Opening Hotels
Education
University of Phoenix-Orlando Campus 2001 — 2003
Bachelor's of Science/Business Management, Business Administration and Management, General
Tulane University 1997 — 1998
Jesuit High School 1994 — 1997
High School Diploma
Walt Disney World April 2015 - Present
Gaylord National February 2013 - March 2015
World Center Marriott December 2011 - February 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2006 - December 2011
Marriott Hotels January 2005 - March 2006
Aramark May 2003 - August 2003
Skills
Hospitality, Meeting Planning, Hospitality Industry, Hotels, Hospitality Management, Catering, Hotel Management, Food & Beverage, Banquets, Convention Services, Resorts, Event Management, Revenue Analysis, Corporate Events, Pre-opening
Education
Penn State University 2002 — 2004
Bachlor of Science, Hospitality
PSAV Presentation Services October 2012 - Present
Tampa Waterside Marriott Hotel and Marina January 2012 - September 2012
Marriott International March 1999 - September 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2006 - December 2011
Orlando World Center Marriott January 2003 - September 2006
Chicago Marriott Downtown Magnificent Mile March 1999 - December 2002
Philadelphia Marriott Downtown March 1997 - March 1999
Chicago Marriott Downtown Magnificent Mile November 1994 - March 1997
JW Marriott Hotel at Century City May 1988 - November 1994
Skills
Event Management, Hospitality Management, AV, Hotels, Hospitality Industry, Projection, Hospitality, Resorts, Trade Shows, Live Events, Corporate Events, Live Sound, Meeting Planning, Revenue Analysis, Hotel Management, Food & Beverage, Customer Service, Event Technology, Pre-opening, Projectors, Property Management...
Education
Mapua Institute of Technology 1980 — 1985
BSMIE, Engineering
JW Marriott Essex House New York September 2014 - Present
JW Marriott Hotel, at Grande Lakes Orlando July 2013 - September 2014
The JW Marriot Hotel, at Grande Lakes Orlando February 2012 - July 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2007 - February 2012
Skills
Food & Beverage, Hospitality Management, Fine Dining, Cuisine, Hospitality, Culinary Skills, Menu Development, Hospitality Industry, Banquets, Chef, Catering, Resorts, Hotel Management, Pre-opening, Micros, MICROS
Education
Balıkesir Üniversitesi 2003 — 2007
Bachelors, Hospitality Management
Cosby's Corporate Massage January 2012 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2011 - Present
In Good Hands Mobile Massage July 2010 - Present
The Ritz-Carlton Hotel Company LLC March 2006 - August 2009
Skills
Swedish, Spa, Wellness, Microsoft Office, Customer Service, Deep Tissue
Education
University of Central Florida 2009 — 2011
Bachelor of Science, Interdisciplinary Studies, minor in Hospitality Management
Heritage Institute 2005 — 2006
Associate of Science, Massage Therapy
Florida Gulf Coast University 2003 — 2005
Associate of Arts, General Education
Omni Hotels October 2009 - Present
Marriott International JW Marriott San Francisco 2006 - 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2004 - 2006
Skills
Hospitality Industry, Hotels, Resorts, Hospitality, Pre-opening, Food & Beverage, Convention Services, Hospitality Management
Education
UCLA
Golf Channel September 2014 - Present
Golf Channel October 2013 - Present
Golf Channel March 2013 - October 2013
Independent Contractor October 2012 - March 2013
Blackmagic Design March 2007 - October 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2006 - March 2007
Independent/Self October 2001 - March 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2005 - September 2006
Marlin Worldwide Home Shopping, LLC/Rednote.com October 2004 - April 2005
Real Love Diplomats 1999 - 2005
Skills
Sound, Broadcast Engineering, Broadcast Television, Testing, Camera, Digital Signal..., Video Production, Audio Engineering, Video, Master Control, Media Production, Embedded Systems, Test Planning, Non-functional Testing, System Testing, Technical Documentation, Document Management, Supervising, Equipment Installation, Equipment Integration, Signal Flow, Signal Generators, Signal Processing, Integration, Digital Video, Audio-Visual Production, Digital Audio, Analog Video, Analog Audio, Florical/Airboss..., Transmission, Tape Libraries, Tape Management, Logging Tapes, Drums, Drum Set, Percussion Performance, Hand Percussion, Percussion
Education
Seminole State College of Florida 2013 — 2017
Bachelor of Science (BS), Information Systems Technology
Ohio University 1991 — 1995
BS Comm, Telecommunications
Grimco, Inc. February 2013 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando October 2011 - December 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando November 2009 - October 2011
Aquatica by Seaworld August 2008 - November 2009
Target November 2006 - August 2008
Skills
Hospitality, Front Office, Hotels, Hospitality Industry, Property Management..., Micros, Resorts, Tourism, Time Management, Rooms Division, Customer Service, Teamwork, PowerPoint, Microsoft Word, Microsoft Excel, Recreation, Marketing, Sales, MICROS
Education
University of Central Florida 2008 — 2012
BSBA, Business Management, Entrepreneurship
Sysco March 2015 - Present
Destination Hotels & Resorts June 2014 - March 2015
Entertainment Cruises Inc. December 2013 - May 2014
Marriott International September 2012 - December 2013
Marriott International January 2010 - September 2012
Marriott Vacation Club International April 2007 - January 2010
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2004 - April 2007
Skills
Food & Beverage, Hospitality Industry, Hotels, Resorts, Restaurants, Hospitality, Micros, Hospitality Management, Pre-opening, Menu Development, Customer Service, Food, F&B Operations, Banquets, Hotel Management, Fine Dining, Catering, Revenue Analysis, Restaurant Management
Education
SUNY Fredonia
Rosen Hotels & Resorts November 2011 - Present
Lockheed Martin February 2008 - November 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2007 - 2008
Image Technical Services 2003 - 2007
Skills
Convention Services, Event Management, Event Planning, Hospitality, Meeting Planning, Customer Service
Education
University of Central Florida 1999 — 2003
Bachelor's Degree, Communications
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando Event ManagerFoodie Catering2008 - Present
Walt Disney World Swan and Dolphin August 1999 - June 2002
Skills
Hospitality Management, Micros, Hospitality Industry, Hotels, Banquets, Resorts, Food & Beverage, Hospitality, Front Office, Catering, Restaurants, Menu Development, Restaurant Management, Culinary Skills, Cooking, Food, Event Management, Event Planning, Hotel Management, Pre-opening
Education
Radford University 1988 — 1992
Bachelor of Science (BS), Political Science
Marriott International April 2013 - Present
Renaissance Houston Greenway Plaza July 2011 - March 2013
Denver Marriott West July 2009 - July 2011
Denver Marriott City Center October 2007 - July 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2005 - October 2007
Skills
Banquets, Food & Beverage, Catering, Fine Dining, Hospitality Management, Culinary Skills, Restaurants, Pre-opening, Cuisine, Hotels, Hospitality Industry, Hospitality, Restaurant Management, Hotel Management, Chef, Micros, Recipes
Education
Art Institute of Colorado 2001 — 2002
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2013 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2006 - May 2013
Skills
Therapeutic Massage, Deep Tissue Massage, Pregnancy Massage, Chair Massage, Medical Massage, Body Massage, Sports Massage, Swedish Massage, Body Wraps, Scrubs, Day Spa, Spa, Customer Service, Hospitality, Event Planning, Catering, Resorts, Hotel Management, Front Office, Banquets, Management, Sales
Education
Anthem College-Orlando 2004 — 2006
Associate of Science, Medical Massage Therapy
Winter Springs High School 1999 — 2003
Nickelodeon Suites Resort March 2013 - Present
Holiday Inn - In the Walt Disney World® Resort December 2011 - March 2013
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2007 - 2008
Skills
Creative Writing, Writing, Final Draft, Editing, Garageband, iMovie, Mac OS, Customer Service, Hospitality Industry, Microsoft Office, Opera, MARSHA, Holidex, PeopleSoft, Hotel Management, Hospitality Management, Hospitality, Hotels
Education
Full Sail University 2011 — 2014
Bachelor of Fine Arts (BFA), Creative Writing for Entertainment
The Ritz-Carlton, South Beach & The Ritz-Carlton Bal Harbour, Miami March 2014 - Present
The Ritz-Carlton Hotel Company LLC July 2013 - March 2014
The Ritz-Carlton, Palm Beach October 2011 - July 2013
The Ritz-Carlton, South Beach September 2007 - October 2011
Marriott Vacation Club International May 2005 - September 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - May 2005
Orlando World Center Marriott September 2001 - June 2003
Education
SUNY Plattsburgh
Bachelor of Science (B.S.), Hospitality Administration/Management
Clinton Community College
Associate of Science (A.S.), Business/Corporate Communications
PepsiCo November 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2013 - 2014
Grand Bohemian Hotel Orlando September 2010 - August 2013
Skills
Hotels, Training, Customer Service, Great Motivator, Networking, Leadership, Microsoft Excel, MS Excel Pivot Tables, Vlookup, Office Administration, Relationship Building, Corporate Events, Event Planning
Education
University of Central Florida 2010 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Orange County Convention Center January 2013 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2011 - December 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2007 - February 2011
Skills
Hospitality, Hospitality Industry, Hotels, Meeting Planning, Resorts, Hotel Management, Banquets, Convention Services, Event Management, Catering, Front Office
Education
Universidad Del Este 2001 — 2005
Bachelor of Science, Events and Convention Management
Marriott International July 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2010 - June 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2004 - May 2010
Skills
Event Planning, Marketing, Event Management, Social Media Marketing, Corporate Events, Marketing Communications, Advertising, Hospitality, Front Office, Resorts, Hotels, Revenue Analysis, Food & Beverage, Hospitality Management, Hotel Management, Hospitality Industry, Banquets
Education
The University of Central Florida 2001 — 2004
Bachelor's degree, Philosophy and Psychology
Valencia College 2000 — 2001
Associate's degree, Business Administration and Management, General
Dutchess Community College 1999 — 2000
Meat & Greet November 2013 - February 2015
The Farmhouse at Serenbe March 2012 - September 2013
Abattior Restaurant March 2011 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. December 2009 - March 2011
The Fairmont Washington, D.C. May 2009 - December 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2008 - April 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2007 - March 2008
Cherokee Town and Country Club October 2006 - February 2007
The Ritz-Carlton Hotel Company, L.L.C. January 2005 - October 2006
Skills
Microsoft Excel, Research, Management, Microsoft Office, Microsoft Word, Customer Service, Outlook, English, Leadership, Hotels, Restaurants, New Restaurant Openings, Banquets, Cooking, Chef, Menu Development, Cuisine, Catering, Culinary Skills, Hospitality
Education
New England Culinary Institute 2003 — 2005
Associate's Degree, Culinary Arts and Related Services
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2014 - Present
Marriott Hotels August 2009 - August 2011
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Event Planning, Teamwork, Time Management, Higher Education, Hospitality
Education
College of Agriculture at Auburn University 2007 — 2011
Bachelor of Science, Agricultural Economics
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2013 - Present
Hutchinson Island Marriott Beach Resort August 1995 - March 2003
Tishman Hospitality 1985 - August 1995
Skills
Mechanical Systems
Education
Brevard Community College
General Study
Groups360 May 2014 - Present
Orlando World Center Marriott 2011 - 2014
Hard Rock Hotel 2009 - 2011
Gaylord Hotels 2006 - 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2004 - 2006
Denver Marriott City Center 2000 - 2004
Skills
Sales, Hotels, Hospitality Industry, Revenue Analysis, Meeting Planning, Resorts, Trade Shows, Account Management, Yield Management, Convention Services, Leadership, Corporate Events, Event Planning, Sales Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1995 — 1999
The 10th Mountain Restaurant (Vail Resorts) June 2015 - Present
Toscanini Italian Grille (Vail Resorts) November 2014 - March 2015
The Grille 2013 - 2014
Bahama Breeze February 2011 - November 2012
Walt Disney World February 2011 - February 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando February 2009 - January 2011
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2009 — 2011
Associate's Degree, Culinary Arts/Hospitality Management
United States Culinary Academy 2001 — 2002
Culinary Arts
Kekes breakfast cafe June 2015 - Present
Noodles & Company April 2015 - Present
B in the Walt Disney World® Resort April 2014 - Present
Walt Disney World January 2007 - January 2015
Bongos Cafe at Walt Disney World December 2012 - April 2014
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando November 2011 - December 2012
Bakers Square September 2009 - November 2011
Skills
Training & Development, Guest Service Management, Theme Parks, Resorts, Food & Beverage, Payment Systems, Operations Management, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Restaurants, Hotels, MICROS, Front Office, Hiring, Training, Restaurant Management, Catering, Banquets, Customer Satisfaction, Menu Development, Tourism, Food Safety, Management, Food, Culinary Skills, Event Planning, Scheduling, Customer Service, Opening Hotels, Employee Training, New Restaurant Openings, Inventory Management, Time Management, Bartending, New Hire Orientations, Team Building, Payroll, Hotel Management, Fine Dining
Education
Disney University 2007 — 2009
Ducktorate, Hospitality Administration/Management
Disney University 2007 — 2008
Mousteers, Guest Services
College of Lake County 2005 — 2007
Hospitality
Valencia College
Business Administration, Human Resources Development