Experience
Nothing Bundt Cakes  March 2015 - Present
The Langham Hotels and Resorts   August 2014 - April 2015
Common Thread Studio   June 2014 - March 2015
Evergreen Baptist Church, San Gabriel Valley   February 2013 - August 2014
Kellogg West Conference Center and Hotel   October 2013 - June 2014
Katoka Projects Ltd   July 2013 - September 2013
Vroman's Bookstore  November 2012 - December 2012
Levitt Pavilion Pasadena  June 2012 - August 2012

Skills
Microsoft Office, Microsoft Excel, Teamwork, Customer Service, Social Media, Event Planning, Hospitality, Hospitality Management, Microsoft Word

Education
California State Polytechnic University-Pomona   2011 — 2015
Hospitality Management, Meeting and Event Planning

Experience
The Langham Hotels and Resorts   February 2014 - Present
Penske Mercedes-Benz of West Covina   September 2012 - February 2013
Antonino's Italian Ristorante   February 2006 - June 2011

Skills
Food & Beverage, Restaurants, Menu Development, Food, Restaurant Management, Food Service, Catering, Fine Dining, Banquets, Hospitality, Hospitality Management, Culinary Skills, Food Safety, Hospitality Industry, Hotels, Pre-opening, Wine, Inventory Management, Micros, Cooking, MICROS, Sales, Microsoft Excel, Microsoft Word, Budgets, Customer Service, Marketing Strategy

Education
Trading School "San Martin de Chorrillos". Lima-Perú   2002 — 2004
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management & Tourism, Associate Degree

Universidad Ricardo Palma   2000 — 2003
Associate's degree, Business/Managerial Economics

Experience
Telstra  October 2012 - Present
Jones Lang LaSalle  October 2010 - October 2012
Cambridge University Press  May 2009 - September 2010
Genesys Conferencing  January 2007 - April 2009
The Campaign Palace  January 2005 - December 2006
Royal Residencies Project (Progetto Mistieri Reali)   January 2004 - December 2004
The Langham Hotels and Resorts   January 2003 - December 2003

Skills
Business Planning, Stakeholder Engagement, Relationship Management, Time Management, Strategic Planning, Financial Reporting, Project Management, Account Management, Outlook, Access, Salesforce.com, Payroll, Teamwork, Event Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Call Centers, Microsoft Office, Accounts Receivable, Accounts Payable, Invoicing, Strategy, Telecommunications, Advertising, Business Process..., Business Analysis

Education
University of Melbourne   2000 — 2001
Master of Arts (M.A.), Art History, Criticism and Conservation

La Trobe University   1997 — 1999
Bachelor of Arts (B.A.), Liberal Arts and Sciences

Experience
Urban pie   July 2015 - Present
Sunset Marquis   May 2014 - Present
Best Bride   October 2014 - August 2015
Pita Jungle  September 2013 - April 2014
Melrose PR   October 2013 - January 2014
The Langham Hotels and Resorts   September 2011 - April 2013
Caporale/Bleicher Art Gallery   February 2011 - July 2011
Starbucks  June 2008 - April 2009

Skills
Hospitality, Event Planning, Customer Service, Event Management, Marketing, Hotels, Public Relations, Management, Advertising, Bartending, Hospitality Management, Food & Beverage, Microsoft Excel, PowerPoint, Communication Skills, Weddings, Front Office, Strategic Planning, Customer Oriented, Project Management, Microsoft Word, Problem Solving, Creative Writing, Telecommunications, Clerical Skills, Conflict Resolution, Organization, Negotiation, Computer Proficiency, Coordination

Education
California State Polytechnic University-Pomona   2011 — 2014
Bachelor of Applied Science (BASc), Hospitality Administration/Management

University of Westminster   2013 — 2013
study abroad, Marketing

Glendale Community College   2008 — 2011
Associate of Science (AS), Hospitality Administration/Management

Experience
Hallmark Cards  December 2014 - Present
Adknowledge  June 2014 - December 2014
Cerner Corporation  August 2012 - June 2014
The Langham Hotels and Resorts   January 2012 - April 2012
Nadorlik & Co.   September 2011 - December 2011
Unique Venues  January 2011 - August 2011

Skills
Social Media, Social Media Marketing, Facebook, Web Development, Microsoft Office, HTML, Adobe Creative Suite, Constant Contact, Web Design, HTML emails, PHP, phpMyAdmin, Hootsuite, FileMaker, Google Analytics, Google Adwords, Omniture, Twitter, Foursquare, Pinterest, Facebook Fan Page..., jQuery, JavaScript, Final Cut Pro, Apple Motion, CSS, HTML5

Education
University of Pittsburgh   2008 — 2012
Bachelor of Arts (B.A.), Business Management with a concentration in Marketing, 3.97

University of Pittsburgh   2008 — 2012
Bachelor of Science (B.S.)

Experience
Stratex   August 2015 - Present
Aon Hewitt  February 2015 - Present
Aon Hewitt  January 2014 - February 2015
The Langham Hotels and Resorts   November 2013 - December 2013
Mercer  April 2013 - November 2013
True Value Company  January 2013 - March 2013
Shoreline Sightseeing  June 2008 - August 2011
Reach MD   June 2009 - August 2009

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Social Media, Facebook, Event Planning, Social Networking, Public Speaking, Sales, Event Management, Public Relations, Research, Marketing, Project Management

Education
University of Illinois at Urbana-Champaign   2008 — 2012
BS, Business Administration- Management

Experience
Hillstone Restaurant Group  October 2015 - Present
Hillstone Restaurant Group  March 2014 - September 2015
The Langham Hotels and Resorts   July 2013 - February 2014
The Langham Hotels and Resorts   May 2012 - July 2013
Prudential Financial  June 2012 - October 2012
this is MKG  January 2012 - June 2012
The 21 Club   September 2011 - February 2012
The Langham Hotels and Resorts   May 2011 - September 2011
Universal Studios Hollywood  June 2010 - August 2010
Blue Time Consulting   September 2009 - January 2010

Skills
Guest Service Recovery, Marketing Communications, Email Marketing, Microsoft Office, Social Media, Hotels, Tourism, Customer Service, Customer Relations, Facebook, Social Media Marketing, Microsoft Excel, Customer Satisfaction, Food & Beverage, Hospitality, Restaurants, Catering, Damage Control, Guest Satisfaction, Operations Management, Hiring Employees, Employee Training, Direct Marketing, Brand Development, Building Brand Awareness, Online Marketing, Google Analytics, Cost Efficiency, Cost Reduction..., Financial Analysis, Conversational Spanish, CPR Certified, Excel, Food Service, Bartending, Labor Management, Marketing, Sales, Hospitality Management, Training, Event Management, Public Relations, Front Office, Budgets, Management, Advertising, Guest Service Management, Hospitality Industry, Event Planning, Hotel Management

Education
New York University   2008 — 2012
Bachelor's degree, Hospitality Administration/Management

New York University-Preston Robert Tisch Center for Hospitality, Tourism and Sport's Management   2008 — 2012
B.S., Hotel and Tourism Management Marketing

New York University - Leonard N. Stern School of Business   2008 — 2011
Marketing

Bishop Alemany High School   2004 — 2008
Diploma

Experience
Beyond Fifteen Communications Inc.  July 2015 - Present
Free People  July 2015 - July 2015
The Bungalow PR  December 2014 - June 2015
The Bungalow PR  July 2014 - November 2014
The Langham Hotels and Resorts   July 2013 - September 2014
UCLA, Bruin Mobile   October 2013 - January 2014
Simply Sporty   March 2013 - June 2013
UCLA Recreation  July 2011 - June 2013
Crossroads School for Arts & Sciences  June 2011 - September 2012
Crescent Beach Swimming Club   June 2008 - August 2009

Skills
Public Relations, Social Media, Microsoft Office, English, Communication, Writing, Social Networking, Leadership, Facebook, PowerPoint, Teamwork, Social Media Marketing, Customer Service, Marketing, Event Planning, Spanish, Fashion, Research, Event Management, Windows, Athletics

Education
UCLA   2012 — 2014
Bachelor of Arts (B.A.), English, American Literature and Culture

Santa Monica College   2010 — 2012
Associate of Arts (A.A.), Liberal Arts - Social & Behavioral Science

Notre Dame Academy   2006 — 2010

Experience
Spirit Beauty Lounge   July 2015 - Present
Great Jones Spa  April 2015 - Present
The Langham Hotels and Resorts   March 2015 - June 2015
Spirit Beauty Lounge   July 2014 - December 2014
Exhale Spa  May 2014 - July 2014
Savor Spa + Om Aroma Boutique   July 2013 - March 2014
Wayne Agassi's Salon and Spa   June 2010 - June 2013
Belcorp  February 2008 - December 2008
About Face and Body Day Spa   August 2007 - February 2008

Skills
Skin Care, Spa, Beauty Industry, Cosmetics, Waxing, Retail, Aesthetics, Holistic Health, Aromatherapy, Acne, Facials, Management, Skin Care Products, Skin, Body Treatments, Personal Care, Microdermabrasion, Eco Makeup, Wellness, Writing, Blogging, Reiki

Education
AVEDA Institute   2009 — 2009
Esthiology, Facials, Skin Care, Aromatherapy, Facial Massage, Body Treatments

Universidad de Puerto Rico   2001 — 2006
Social Sciences, Psychology

Experience
WTS International, Inc.   March 2015 - Present
Purium distributor  August 2014 - Present
The Langham Hotels and Resorts   April 2011 - August 2014
Lake Arrowhead Resort and Spa  May 2008 - April 2011
WTS International  September 2005 - May 2008
Noble House Hotels & Resorts  November 2004 - September 2005
Mohegan Sun  2002 - 2003
Hyatt Regency Newport  2000 - 2002

Skills
Hospitality Industry, Resorts, Pre-opening, Hotel Management, Front Office, Spa, Food & Beverage, Menu Development, Hospitality Management, Hospitality, Yield Management, Skin Care, Revenue Analysis, Hotels, Event Planning, Inventory Management, Luxury, Marketing, Budgets, Event Management, Income Statement, Beauty Industry, Aromatherapy, Customer Satisfaction, Tourism, Leisure, Forecasting, Opera, Property Management..., Customer Service, Banquets, Catering, Culinary Skills, Fine Dining, Convention Services, Restaurant Management, Pre-opening experience, P&L, Hiring, Corporate Events, Rooms Division, Trade Shows, Wellness, Fitness, Aesthetics, Leadership, Training, Concierge Services, Operations Management, Guest Service Management

Education
Johnson & Wales University   1987 — 1987

Elizabeth Grady School of Esthetics and Massage Therapy
Aesthetician/Esthetician and Skin Care Specialist

Experience
Loews Hotels  February 2015 - Present
Chocolat   December 2014 - Present
The Langham Hotels and Resorts   October 2013 - October 2014
Vanille Patisserie  February 2013 - May 2013
Woodlot Restaurant   September 2010 - November 2012
db Bistro   February 2010 - March 2010
Thomas Haas Patisserie   December 2009 - January 2010
C'est Bon Cheese Company   October 2007 - October 2009
The French Laundry  February 2007 - April 2007

Skills
Chef, Banquets, Fine Dining, Hotels, Pastry, Pre-opening, Menu Development, Food & Beverage, Catering, Culinary Skills, Cuisine, Restaurants, Hospitality Management, Recipes, Micros, MICROS, Cooking

Education
The French Pastry School   2013 — 2013
Associate's degree, L'Art de la Patisserie

Fanshawe College   2004 — 2006
Associate's Degree, Restaurant, Culinary, and Catering Management/Manager

Experience
The Langham Hotels and Resorts   March 2015 - Present
The Langham Hotels and Resorts   July 2011 - March 2015
The Ritz-Carlton Marina del Rey (Los Angeles) CA   November 2009 - July 2011
The Ritz-Carlton, Westchester  2007 - 2009
Coldwell Banker Commercial  September 2006 - August 2007
The Waldorf=Astoria  1994 - 2001

Skills
Hospitality, Catering, Event Management, Hospitality Industry, Hotel Management, Pre-opening, Hotels, Customer Relations, Sales Management, New Business Development, Hospitality Management, Contract Negotiation, Restaurants, Negotiation, Cold Calling, Guest Satisfaction, Groups, Customer Service, Customer Satisfaction, Trade Shows, Meeting Planning, Revenue Analysis, Resorts, Sales, Tourism, Marketing, Delphi, Yield Management, Front Office, Rooms Division, Incentives, Hotel Booking, Corporate Events, Luxury, Opening Hotels, Incentive Travel, Guest Service Management, Revenue Forecasting, Management, Event Planning, Online Marketing, Social Media, Marketing Strategy

Education
Syracuse University   1987 — 1991
BS, Advertising

Experience
Eventi, A Kimpton Hotel  July 2015 - Present
The Langham Hotels and Resorts   September 2014 - May 2015
Highgate Hotels  August 2014 - September 2014
Starwood Hotels & Resorts Worldwide, Inc.   March 2014 - March 2014
The Langham Hotels and Resorts   May 2013 - August 2013
Highgate Hotels  June 2013 - July 2013
The Nittany Lion Inn  January 2013 - May 2013
The Nittany Lion Inn  January 2012 - May 2013
The Nittany Lion Inn  August 2012 - December 2012
Park Avenue Club  May 2012 - August 2012

Skills
Opera, SMS Host, Microsoft Excel, HTML, CSS, PHP, Adobe Creative Suite, Microsoft PowerPoint, Microsoft Office, PowerPoint, Public Speaking, Revenue Analysis, Customer Service, Front Office, Event Management

Education
Penn State University   2010 — 2014
Bachelor’s Degree, Hotel, Restaurant and Institution Management (HRIM)

Experience
Arthur J. Gallagher & Co.   August 2014 - Present
Arthur J. Gallagher & Co.   February 2014 - August 2014
The Langham Hotels and Resorts   November 2012 - May 2013
Orient-Express  2011 - 2011

Skills
Spa, Hotels, Hospitality Management, Hotel Management, Micros, Hospitality, Hospitality Industry, Front Office, Food & Beverage, Resorts, Tourism, Revenue Analysis, Catering

Education
Kendall College   2009 — 2012
Bachelor of Arts (B.A.), Hospitality Administration/Management

North Idaho College   2008 — 2009

Experience
Connolly, LLC  March 2015 - Present
Hewlett-Packard and NHIC, Inc   March 2014 - March 2015
The Langham Hotels and Resorts   February 2012 - March 2014
Proximity Hotel  June 2010 - February 2012
City Hotel & Bistro  April 2009 - May 2010

Skills
Customer Service, Hotels, Banquets, Hospitality Industry, Time Management, Hospitality Management, Leadership, Hospitality, Training, Front Office

Education
East Carolina University   2006 — 2010
Bachelor of Science, Hospitality Management

Experience
The Langham Hotels and Resorts   October 2013 - Present
Do & Co Catering   January 2010 - October 2013
Ceol Irish Pub   2009 - 2010
Hot Million Food, Inc.   2005 - 2007
Kathmandu Chulo   2004 - 2005

Education
Columbia University in the City of New York   2009 — 2009
GED Program

Laguardia Community College   2007 — 2008
GED, English as a Second Language

Experience
The Langham Hotels and Resorts   May 2014 - Present
Red Door Spa  October 2011 - April 2014
JW Marriott Las Vegas Resort & Spa  November 2008 - September 2011
JW Marriott Las Vegas Resort & Spa  October 2010 - December 2010
JW Marriott Las Vegas Resort & Spa  June 2006 - November 2008
JW Marriott Las Vegas Resort & Spa  November 2003 - June 2006

Skills
Spa, Beauty Industry, Hospitality, Resorts, Hospitality Industry, Luxury, Wellness, Hotels, Hospitality Management, Hotel Management, Rooms Division, Front Office, Yield Management, Hiring, Customer Service, Guest Service Management, Inventory Management, Skin Care, Sales, Event Planning, Retail, Aromatherapy, Pre-opening, Leisure, Leadership, Lifestyle, Cosmetics, Team Building, Sales Management, Fitness, Public Relations, Revenue Analysis, Marketing, Trade Shows, Micros, Restaurants, Event Management, Makeup Artistry, Tourism, Menu Development, Marketing Strategy, Property Management..., Holistic Health, Market Planning, Pre-opening experience, Catering, Customer Satisfaction, P&L

Education
Kwantlen Polytechnic University   1999 — 2002
Criminology

Vancouver Community College   1996 — 1997
Hospitality Administration/Management

Experience
Golin  September 2015 - Present
East Coast Kids Inc   July 2015 - Present
The Langham Hotels and Resorts   January 2015 - April 2015
University of Wisconsin-Stevens Point  September 2013 - December 2014
Multicultural Center of Greater Green Bay   June 2014 - September 2014
Acts 1:8 Ministry  June 2014 - September 2014

Skills
Creative Writing, Press Releases, Public Speaking, Social Media, Public Relations, Event Planning, Social Media Marketing, Strategic Communications, Corporate Communications, Blogging, Facebook, Internal Communications, Media Relations, Publicity, Social Networking, Time Management, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Microsoft Excel, Editing, Research, Community Outreach

Education
University of Wisconsin-Stevens Point   2011 — 2015
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication

Birkbeck, University of London
Public Relations, Advertising, and Applied Communication

Experience
The Langham Hotels and Resorts   August 2015 - Present
Kimpton Hotels & Restaurants  August 2013 - August 2015
Pan Pacific Hotel Seattle  June 2010 - August 2013
Pan Pacific Seattle   January 2008 - June 2010
Hotel 1000  December 2007 - September 2008
Calistoga Ranch  December 2006 - August 2007

Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Resorts, Event Management, Tourism, Event Planning, Hospitality Management, Meeting Planning, Food & Beverage, Customer Service, Front Office, Catering, Social Media, Trade Shows, Budgets, Hotel Booking, Public Relations, Pre-opening, Incentives, Travel Management, Business Travel, Sales, Contract Negotiation, Marketing Strategy

Education
University of San Diego   2004 — 2006
BA, Interdisciplinary Humanities

Universidad de Granada   2003 — 2004

Alliant International University-San Diego Scripps Ranch   2002 — 2004
International Studies

Experience
Enterprise Rent-A-Car  March 2015 - Present
The Langham Hotels and Resorts   June 2014 - March 2015
California Institute of Technology  February 2013 - June 2014
Dr. Herbert D. Goldman- Pediatric Ophthalmologist and Surgeon   May 2009 - October 2013
IMG  May 2012 - August 2012

Skills
Microsoft Office, Microsoft Works, Excel, Word, Wordpress, Event Planning, Event Marketing, Event Management, Medisoft, Blogging, Athletics, Research, Social Media Marketing, Microsoft Word, Time Management, Microsoft Excel, Training

Education
University of Redlands   2013 — 2015
Master of Business Administration (M.B.A.), Marketing

Occidental College   2010 — 2012
AB, History

Glendale College   2009 — 2010
AA, Social Science

Experience
The Langham Hotels and Resorts   February 2015 - Present
Hilton Hotels & Resorts  April 2014 - February 2015
Hilton Hotels & Resorts  August 2013 - March 2014
Pacific Palms Resort  March 2013 - August 2013
Pacific Palms Resort  February 2013 - August 2013
Pacific Palms Conference Resort  August 2011 - January 2013
Starzone Entertainment   January 2009 - July 2011

Skills
Bilingual, Event Planning, Problem Solving, Computer Proficiency, Hospitality, Social Media, PowerPoint, Microsoft Office, Micros, Customer Service, Friendly Personality, Supervising, Events Organizer, Open Minded, Purchasing, Supervising Others, Great Organizer, Fast-paced, Inventory Accuracy, Record Maintenance, Highly responsible, Chinese, Delphi, Leadership, Restaurants, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Hotels, Team Leadership, Events Organisation, Food & Beverage, Catering, Banquets, Event Management, Time Management, Customer Satisfaction, MICROS

Education
California State Polytechnic University-Pomona   2008 — 2012
Bachelor of Science (B.S.), Hospitality Management

Experience
The Langham Hotels and Resorts  

Skills
Hospitality, Hotels, Hospitality Industry, Leadership, Customer Service, Customer Satisfaction, Operations Management

Education
Rio Hondo College   1987 — 1990
Associate's degree, arc/gas welding and auto technology

Experience
iHeartMedia  November 2011 - Present
DeBell Golf Course   March 2014 - Present
The Langham Hotels and Resorts   March 2009 - March 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Journalism, Athletics, Athletic Training, Social Media, Social Networking, Event Management, Talent Management

Education
California State University-Northridge   2013 — 2015
Bachelor's degree, Broadcast Journalism

Vilage Christian High School   2002 — 2006

Experience
Mandarin Oriental Hotel Group  July 2015 - Present
Mandarin Oriental Hotel Group  February 2015 - July 2015
The Langham Hotels and Resorts   February 2014 - August 2014
Maybourne Hotel Group  February 2013 - July 2013
Rocco Forte Hotels  February 2011 - July 2012
Kohler Co.  April 2009 - January 2011
The Dorchester  2009 - 2009

Skills
Hotels, Hospitality, Resorts, Golf, Hospitality Industry, Restaurants, Catering, Fine Dining, Culinary Skills, Hotel Management, Food & Beverage, Front Office, Pre-opening, Hospitality Management, Teamwork, Tourism, Yield Management, Tutoring, Information Systems, Motivated self-starter, People-oriented, Enthusiasm to learn, Highly Ambitious, Leadership, Banquets, Revenue Analysis, Rooms Division, Event Management, Customer Service, Opera

Education
Swiss Hotel Management School Switzerland   2012 — 2015
Hotel, Motel, and Restaurant Management, Swiss Diploma, Swiss Higher Diploma

Cornell University School of Hotel Administration   2015 — 2015
Hospitality Administration/Management

Belmont House School- Newton Mearns, Glasgow   1998 — 2009
High School Certificate, High School/Secondary Diplomas and Certificates

Experience
The Langham Hotels and Resorts   November 2014 - Present
Le Parker Meridien  May 2013 - October 2014
Waldorf Astoria New York  September 2011 - August 2012
Special Court for Sierra Leone  August 2007 - October 2010
United States Embassy  January 2006 - August 2007
United Nations Headquarters  August 2003 - August 2006
Eurojust   October 2004 - April 2005
Organization for the Prohibition of Chemical Weapons  October 2001 - July 2003
ICTY  January 1997 - October 2001
South African Police   June 1994 - August 1998

Skills
Physical Security, Security Management, Security Operations, Corporate Security, Security Training, Security, Executive Protection, Investigation, Close Protection, Emergency Management, Private Investigations, Surveillance, Criminal Investigations, Personal Security, Enforcement, Counterterrorism, Criminal Justice, Crisis Management, Firearms, Security Awareness, Personal Protection, Risk Assessment, Security Audits, CCTV, Protection, Weapons, Background Checks, First Aid, Fire Safety, Internal Investigations, Access Control, Workplace Violence, Loss Prevention, Contingency Planning, Crime Prevention, Interrogation, Asset Protection, Patrol, Police, Crowd Control, Tactics, Fraud, Personnel Security, Evidence, Self Defense, Force Protection, Interrogation Techniques, First Responder, Law Enforcement

Education
Dale Carnegie
Leadership Edge

University of Leicester   2001 — 2004
Master of Science (MSc), Criminal Justice

City University of New York-John Jay College of Criminal Justice
Fire Safety Director

Experience
The Langham Hotels and Resorts   June 2015 - Present
Culinary Staffing Service  January 2015 - Present
Rib Ranch Bbq   August 2005 - November 2014

Skills
Customer Service, Microsoft Office, Microsoft Word, Catering, Microsoft Excel, Time Management, Restaurants, Food, Teamwork, Hospitality, Cooking, Culinary Skills, Food Safety, Food Preparation

Education
Le Cordon Bleu College of Culinary Arts-Pasadena   2014 — 2015
Culinary Diploma, Culinary Arts/Chef Training, 3.33

Experience
BNP Paribas Investment Partners  January 2015 - Present
Fordham University, Gabelli School of Business  August 2013 - Present
Thorofare Capital, Inc.   June 2014 - August 2014
The Langham Hotels and Resorts   May 2013 - September 2013
Los Angeles Philharmonic  April 2011 - September 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Market Research, Market Analysis, Data Analysis, Data Modeling, Analytics, Real Estate, Bridge Loans, Research, Teamwork, Team Building, Dependable Team Player, Digital Photography, Customer Service, Event Planning, Public Speaking

Education
Fordham University   2013 — 2017
Bachelor of Science (BS), Finance Major, Economics Minor, Sophomore

Loyola High School, Los Angeles   2009 — 2013
High School Diploma

Experience
The Westin Kierland Resort & Spa  December 2013 - Present
Grayhawk Golf Club  2015 - Present
W Hotels  September 2012 - November 2013
La Quinta Resort & Club  September 2011 - August 2012
Kimpton Hotels & Restaurants  2012 - 2012
The Nose Wine Bar   January 2011 - October 2011
The Langham Hotels and Resorts   July 2011 - September 2011

Skills
Food Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Customer Service, English, Food, Food Safety, Team Leadership, Leadership, Time Management, Food Industry, Event Planning, Cooking, Food Science, HACCP, Food Processing, Spanish, Catering, Hospitality Management, Restaurants

Education
Le Cordon Bleu   2010 — 2011
AOS, Associates of Occupational Studies Degree in Culinary Arts

Imperial Valley College   2007 — 2010
Biology, General

Experience
The Langham Hotels and Resorts   July 2013 - Present
Hilton Pasadena  August 2012 - July 2013
Ramada Inn  January 2006 - August 2012

Skills
Foreign Languages, Customer Service, Creative Problem Solving, Social Skills, Multi Tasking, Computer Proficiency

Education
California State Polytechnic University-Pomona   2011 — 2014
Bachelor's degree, Hospitality Administration/Management

East Los Angeles College   2008 — 2011

Experience
Crowne Plaza Milwaukee   June 2006 - August 2013
The Langham Hotels and Resorts   2013 - 2013
Comfort Suites Kenosha WI   October 2003 - June 2006

Skills
Customer Service, Hospitality, Microsoft Excel, Front Office, PowerPoint, Hotels, Hospitality Management, Culinary Skills

Education
Everest University-South Orlando   2014 — 2015
Associate's Degree, Accounting and Finance, Freshaman

Thornton High School   1998 — 2002
High School Diploma, Required Studies

Experience
University of Pittsburgh Office of Admissions and Financial Aid  October 2013 - Present
The Langham Hotels and Resorts   January 2015 - April 2015
Children's Orchard  November 2011 - August 2013
Relay For Life  February 2012 - May 2013
Fitness Fusion  May 2011 - November 2011

Skills
Event Planning, Customer Service, Public Speaking, PowerPoint, Microsoft Word, Fundraising, Nonprofits, Community Outreach, Event Management, Volunteer Management, Facebook, Photography, Leadership Development, Data Entry

Education
University of Pittsburgh   2013 — 2017

Westborough High School   2011 — 2013

Experience
The Langham Hotels and Resorts   April 2012 - Present
Competence Comunicacao   October 2010 - April 2011
OneWG Multicomunicacao   May 2010 - August 2010
Habitasul Empreendimentos Imobiliarios   October 2006 - May 2009
Mercure Hotel/Accor Hotels   October 2003 - September 2006

Skills
Advertising, Marketing Communications, Event Management, Sales, Hospitality, Marketing

Education
Harvard University   2013 — 2013
English for Professional Purposes

Fundacao Getulio Vargas   2004 — 2005
MA, Marketing

Universidade do Vale do Itajaí   1991 — 1995
Bachelor, Tourism and Hospitality

Experience
The Langham Huntington Pasadena  August 2014 - Present
The Langham Hotels and Resorts   October 2013 - August 2014
big canyon country club  September 2012 - October 2013
MONTAGE BEVERLY HILLS  October 2010 - September 2012
MONTAGE RESORT AND SPA  July 2009 - October 2010
EL GALLO GIRO CORPORATION   May 2008 - November 2008
Roy Jorgensen Associates   March 2006 - June 2007
THE DISNEYLAND RESORT  January 2004 - January 2006
BRETHREN HILLCREST HOMES   January 2000 - January 2004

Skills
Facilities Management, Contract Negotiation, Team Building, Budgets, Operations Management, Planned Preventative..., CMMS, Customer Satisfaction, Training, Program Management, Leadership, Process Scheduler, HVAC, Preventive Maintenance, Recruiting, Project Management, Energy Management, Engineering, Process Improvement, Facilities Operations, Maintenance & Repair, Resorts, Management, Purchasing, Project Planning, Electricians, Strategic Planning, Hospitality, Customer Service, Team Leadership, Supervisory Skills, Maintenance Management, Hospitality Industry, Building Automation, Contract Management, Negotiation, Hiring, Hotel Management, Building Maintenance, Hospitality Management, Hotels, Security, Food & Beverage, Time Management, Cost Control, Restaurants, Energy Conservation, Refrigeration, Plumbing, HVAC Controls

Education
University of Phoenix   2002 — 2004
MA, Organizational Management

California State University-Dominguez Hills   1990 — 1992
Bachelor of Arts (BA), Interdisciplinary Studies

Experience
Belmond El Encanto  May 2014 - Present
The Langham Hotels and Resorts   January 2013 - April 2014
The Ritz-Carlton Hotel Company LLC  March 2012 - December 2012
The Ritz-Carlton Hotel Company L.L.C.   April 2011 - March 2012
The Ritz-Carlton Hotel Company L.L.C.   June 2010 - February 2011
The Ritz-Carlton Hotel Company L.L.C.   January 2010 - February 2010
The Ritz-Carlton Hotel Company L.L.C.   June 2005 - August 2009
The Ritz-Carlton Hotel Company L.L.C.   November 2003 - April 2005
The Ritz-Carlton Hotel Company L.L.C.   November 2000 - November 2003
The Ritz-Carlton Hotel Company L.L.C.   August 1998 - October 2000

Skills
Training, Event Management, Pre-opening, Hospitality Industry, Luxury, Revenue Analysis, Hotels, Hospitality Management, Sales, Marketing, Hotel Management, Food & Beverage, Hospitality, Event Planning

Education
Santa Clara University
BS, Sociology

Experience
The Ritz-Carlton Hotel Company, L.L.C.   March 2013 - Present
The Ritz Carlton Club & Residences, Kapalua Bay   May 2009 - March 2013
The Resort at Pelican Hill  May 2008 - May 2009
The Langham Hotels and Resorts   2008 - 2008
The Ritz-Carlton Hotel Company LLC  May 2005 - 2008

Skills
Hospitality Management, Opera, Resorts, Hotels, Luxury, Pre-opening, Hospitality Industry, Pre-opening experience, Rooms Division, Hotel Management, Guest Recovery, Front Office, Restaurant Management, Guest Service Management, Banquets, Property Management..., Laundry, Hospitality, Fine Dining, Cost Control, Menu Development, Micros, Meeting Planning, Tourism, Rooms Division..., Food & Beverage, Yield Management, Opening Hotels, Catering, Lodging, Restaurants, Hotel Booking, Revenue Analysis, Convention Services, Concierge Services

Education
University of Hawaii at Manoa   1999 — 2004
B.S., Travel Industry Management

Maryknoll High School   1996 — 1999
Diploma

Experience
Cambridge Suites Hotels  June 2013 - December 2014
The Langham Hotels and Resorts   June 2011 - March 2013
Hockley Valley Resort  September 2010 - May 2011
Delta Hotels  March 2010 - September 2010

Skills
Customer Service, Time Management, Recruiting, Employee Relations, Teamwork, Human Resources, Customer Satisfaction, Microsoft Office, Retail, Microsoft Excel, Sales, Microsoft Word, Inventory Management, Training, PowerPoint, ADP Payroll, Micros, Visual One, Open Table, Wine & Food Pairing, Supervisory Skills, Management, MICROS, Hotels, Food & Beverage, Hospitality, Catering, Hospitality Management, Hospitality Industry, Banquets

Education
Humber College   2008 — 2010
Hospitality and Tourism Management Diploma, Hospitality Administration/Management

St. Edmund Campion Secondary School   2003 — 2007
High School Diploma, General Educaion

Experience
ACCESS Destination Services  January 2015 - Present
The Langham Hotels and Resorts   September 2014 - December 2014
ACCESS Destination Services  February 2011 - August 2014
Loretta Lowe Meeting and Special Event Planning   August 2010 - December 2010
San Francisco State Student Outreach Services   January 2008 - December 2010
Kuoni Destination Management  January 2010 - May 2010
East Youth Services   August 2005 - June 2007

Skills
Corporate Events, Microsoft Excel, Budget, Tourism, Budgets, Program Management, Proposal Writing, Research, Customer Service, Incentives, Leadership, PowerPoint, Human Resources, Outlook, Marketing, Social Networking, Hospitality Management, Team Building, Restaurants, Event Management, Event Planning, Teamwork, Hospitality, Food & Beverage, Hospitality Industry, Entertainment, Management, Hotels

Education
San Francisco State University, College of Business
Bachelor of Science, Hospitality Management

Schurr High School   2000 — 2004
High School Diploma

Experience
The Langham Hotels and Resorts   2015 - Present
Highgate Hotels  October 2011 - January 2015
Starwood Hotels & Resorts Worldwide, Inc.   March 2007 - October 2011
Bank of America  April 2006 - April 2007

Skills
Hospitality Management, Guest Service, Hospitality, Customer Service, Hotels, Sales, Catering, Hospitality Industry, Hotel Management, Revenue Analysis, Front Office, Sales Management, Food & Beverage, Resorts, Tourism, Reservations, Revenue Forecasting

Education
Cambridge College   2009 — 2010
Masters in Management, Business

Universidad Nacional Pedro Henríquez Ureña   1993 — 1998
Bachelor's of Science In Industrial Psycology, Industrial and Organizational Psychology

New Horizons   1986 — 1991
High School, Social Sciences

Experience
Trump SoHo New York  May 2015 - Present
The Langham Hotels and Resorts   October 2014 - March 2015
Accor  June 2014 - October 2014
Distrikt Hotel - New York City  October 2013 - June 2014
R/GA  June 2010 - August 2010

Education
SUNY New Paltz   2009 — 2013
Bachelor of Arts, Economics

Lycee Francais de New York   2007 — 2009
French Baccalaureate International (OIB) & High School Diploma, Economics