The Nuance Group
Industry: Retail outlet company
DescriptionHeadquarters: Zürich, Switzerland Founded: 1992, Zürich, Switzerland Subsidiaries: Net Magaza Isletmeciligi ve Ticaret A.S., Parent organization: Dufry
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The Nuance Group Employees
PRONTO International January 2013 - July 2014
Sony Pictures Home Entertainment June 2009 - February 2012
Sony Pictures Home Entertainment June 2007 - May 2009
Sony Pictures Home Entertainment August 2006 - May 2007
The Nuance Group 2004 - 2006
The Nuance Group 2003 - 2004
The Nuance Group 2002 - 2003
Kinexus 2000 - 2002
Future Shop 1996 - 2000
Skills
Budget Development, Data Modeling, Forecasting, Product Marketing, Strategy Development, Joint Business Planning, Buying, Multi-channel Retail, Entertainment Industry, Strategy, Business Planning, Business Analysis, Management, CRM, Business Development, Market Research
Education
Simon Fraser University 1996 — 2001
Bachelor of Science, Molecular Biology and Biochemistry
SIUAN Inc January 2005 - Present
Winners Merchants International January 2008 - Present
Landmark Education March 2008 - February 2012
Port of Entry Inc 2005 - 2008
The Nuance Group February 2001 - December 2002
University of Toronto 2000 - 2001
Grand & Toy Ltd 1996 - 2001
Canadian Tire June 1995 - October 1996
Loblaw Companies Limited 1992 - June 1995
Skills
Process Improvement, Change Management, Operations Management, Performance Measurement, Implementing Processes, Cross-functional Team..., Collaborative Leadership, Collaboration Solutions, Change Management..., Organizational Change, Change Leadership, Managing High..., Customs Self Assessment..., Warehouse Management, Import Compliance, Trade Compliance, Global Logistics, Business Transformation, Team Building, Business Strategy, Business Process, Distribution, ERP, Industrial Engineering, Retail Industry, Measurement Systems, Logistics, Leadership Development, Team Leadership, Building Strong Teams, Performance Coaching, Supply Chain Management, Coaching, Entrepreneurship, Retail, Leadership, Strategic Planning, Continuous Improvement, Training, Management, Organizational..., Executive Coaching, Supply Chain, Strategy, Consulting, Management Consulting, Performance Management, Time Management, Software Documentation, Supply Chain...
Education
University of Toronto 1991 — 1993
M.Eng, Industrial Engineering
1985 — 1990
B.A.Sc., Industrial Engineering
SMAK Kolese St Yusup 1982 — 1985
Landmark Education
theDollsHaus • International Beauty Consulting 2010 - Present
L'Oréal (YSL & Armani Cosmetics division) 2013 - Present
CP Records Inc. 2011 - 2013
CPRECORDS 2009 - 2013
the Salon and Spa career College 2009 - 2011
Parfums Christian Dior 2008 - 2011
Cream City Magazine 2008 - 2011
Cosmetica Laboratories Inc 2006 - 2010
Canadian Aesthetics Academy 2007 - 2008
The Nuance Group 2003 - 2005
Skills
Advertising, Social Media, Social Media Marketing, Brand Development, Social Networking, Marketing Strategy, Event Management, Fashion, Retail, Skin Care, Cosmetics, Styling, Makeup Artistry, Beauty Industry
Education
University of Guelph-Humber 2003 — 2005
Bachelor's degree, Business Administration and Management, General
Humber College 2001 — 2003
Diploma, Business of Fashion Arts
Safilo December 2014 - Present
Marchon Eyewear March 2012 - September 2014
Safilo October 2005 - March 2012
The Nuance Group 1994 - 2000
Brettons 1992 - 1994
Signor Angelo\ Madame Angelo 1981 - 1991
Skills
Sales, Sales Management, Operations Management, Purchasing, Hiring Practices, Marketing, Financial Analysis, Strategic Planning, People-oriented, Inventory Management, Microsoft Office, Business Development, Coaching Staff, Customer Oriented, Analytics, Team-oriented, Resourceful..., Computers, Technology, Communication, Task-oriented, Key Account Management, Listening, Foreign Languages, Self Management, Merchandising, Trade Shows, Product Development, Brand Management, Budgeting, Organization, Writing, Supply Chain, Management, Public Speaking, Coaching, Retail, Marketing Strategy
Education
University of Alberta 1985 — 1987
Business Administration and Management, General
Centennial College of Applied Arts and Technology 1979 — 1981
Automotive Body Repairer, Advanced
British Columbia Institute of Technology / BCIT
Business Administration and Management, General
Centennial College
Business Administration and Management, General
Purchasing Management Association of BC
Purchasing, Procurement/Acquisitions and Contracts Management
Ryerson University
Business Administration and Management, General
The University of British Columbia
Real Estate
Loews Hotels March 2014 - Present
EMPLOYMENT RESOURCES INC August 2013 - February 2014
The Nuance Group July 2012 - August 2013
HMSHost February 2009 - February 2012
Skills
Cashiering, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Filing, Multi Tasking
Education
Anthem College-Orlando 2013 — 2014
Medical Insurance Specialist/Medical Biller
FORTIS COLLEGE 2011 — 2012
Diploma, Basic X-Ray Technician
The Nuance Group September 2011 - Present
Canada's Wonderland May 2011 - October 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, PowerPoint, English, Research, Team Leadership, Matlab, Photoshop, Social Media, Public Speaking, Data Entry
Education
Ryerson University 2010 — 2014
Bachelor of Commerce (BCom), Information Technology
Shoppers Drug Mart August 2015 - Present
The Nuance Group January 2013 - Present
The Nuance Group September 2010 - January 2013
Holt Renfrew June 2008 - May 2010
Hudson's Bay Company May 2006 - June 2008
Skills
Retail, Cosmetics, Beauty Industry, Merchandising, Inventory Management, Forecasting, Purchasing, Customer Service, Pricing, Assortment, Competitive Analysis, Merchandise Planning, Visual Merchandising, Management, Negotiation, Brand Management, Leadership, Strategic Planning, Luxury Goods, Sales Management, Team Leadership, Business Planning, Budgets, Sourcing, Marketing Strategy, Business Development, Business Strategy, P
Education
Ryerson University 2001 — 2005
Business Commerce, Marketing and International Business
Allied Electronics August 2014 - Present
Allied Electronics September 2002 - August 2014
Electrospeed October 1998 - September 2002
Matinée Multilingual March 1998 - October 1998
Xyratex September 1997 - March 1998
The Nuance Group August 1995 - September 1997
Skills
Photography, Photoshop, Flash Animation, Flash, Graphic Design, Illustrator, InDesign, Logo Design, Dreamweaver, Typography, Graphics, QuarkXPress, Social Media Marketing, Brochures, Advertising, Corporate Identity, Posters, Social Media, Art Direction, Adobe Acrobat, HTML, Layout, Logos, Retouching, Mac, Flyers, Print Production, Business Cards, Banners, Illustration, Web Design, Adobe Creative Suite, Email Marketing, Interaction Design, Creative Direction, Image Manipulation, Catalogs, Adobe Fireworks, Collateral, Multimedia, Corporate Branding, User Experience, Newsletters, Creative Strategy, CSS
Education
University of Portsmouth 1992 — 1995
BA (Hons), Graphic Design
De Montfort University 1991 — 1992
Foundation Course, Art and Design
Windsor School 1987 — 1991
GCSE's and A Levels in Maths, Physics and Art, High School/Secondary Diplomas and Certificates
Pfizer 2013 - 2014
Apoteket 2013 - 2013
Pearl Chemist Group LTD 2013 - 2013
ICON plc 2012 - 2012
Apotek Hjärtat 2011 - 2011
Academic Work 2010 - 2010
The Nuance Group 2007 - 2008
Skills
Medical Writing, AMA style, Medical Communications, Pharmaceutical Industry, Pharmacology, Medical Information, Teamwork, Medical Affairs, Sales Management, Marketing, Pharmacovigilance, Presentation Skills, Drug Safety, Clinical Pharmacology, Pharmaceutics, Pharmacy, Regulatory Affairs, Pharmacists, Clinical Pharmacy, Regulatory Submissions, Clinical Trials, Drug Delivery, Pharmacokinetics, GMP, Customer Service, GCP, Regulatory Intelligence, Clinical Research, Microsoft Office, Life Sciences, Healthcare, Pharmaceutical Sales
Education
University of Gothenburg 2008 — 2013
Master of Science, Pharmacy
King's College London, U. of London 2012 — 2012
Exchange Studies, Pharmacy
Queen Mary, U. of London 2012 — 2012
MPharm student, Oncology research project
Uppsala University 2007 — 2007
French Language and Literature
University of Paris I: Panthéon-Sorbonne 2005 — 2006
Diploma of Cours de Langues et Civilisation Français
Hewlett-Packard Enterprise June 2015 - Present
Hewlett-Packard January 2014 - Present
Nora's Home January 2013 - December 2013
The Nuance Group April 2010 - July 2012
Paradies Shops March 2008 - April 2010
NCO Group August 2007 - December 2007
Skills
Retail, Customer Service, Customer Satisfaction, Sales, Teamwork, Management, Leadership, Sales Management, Sales Operations, Forecasting, Team Building, Account Management, Inventory Control, Direct Sales, Access, Training, Data Entry, Databases, Website Development, Web Design, Database Administration, Web Development, Donor Research, Donor Development, Donor Management, Reliability, Time Management, Organizational..., Market Research, Facebook, Twitter, Process Improvement, Team Leadership, Project Management, Microsoft Office
Education
T. Bauer College of Business, University of Houston 2010 — 2013
Bachelor of Business Administration, Management Information Systems
Drexel University - College of Business and Administration 2006 — 2007
Commerce and Engineer
Coca Cola Enterprises Ltd. July 2015 - Present
The Nuance Group June 2013 - June 2015
BNP Paribas November 2012 - June 2013
UniCredit Bulbank May 2012 - July 2012
Taxback.com July 2010 - August 2011
Skills
Accounting, Accounts Payable, Investment Banking, Retail Banking, Accounts Receivable, Driving License, Economics, Microsoft Excel, Access, Microsoft Word, PowerPoint, Outlook, SAP FICO, Guitar, Teamwork, Social Skills, Financial Analysis
Education
University of Economics - Varna 2013 — 2015
Master's degree, Corporate Finance
University of Economics in Varna 2009 — 2013
Bachelor of Business Administration (BBA), Accounting and Control, B
Hedmark University College (HH) 2011 — 2011
Erasmus Program, International Marketing and International Management, A
High School of Matematics in Varna 2004 — 2009
High School, Mathematics and Computer Science, B
DHL April 2015 - Present
McMaster Students Union December 2012 - April 2014
McMaster Students Union April 2013 - March 2014
McMaster Students Union January 2014 - February 2014
McMaster Musical Theatre 2012 - 2014
McMaster University 2011 - 2014
The Nuance Group May 2013 - August 2013
Unit Park Inc. May 2012 - May 2013
KITT Services Inc. 2009 - 2011
Skills
Public Speaking, Teamwork, Project Management, Leadership, Public Relations, Event Management, Social Networking, Research, Management, Social Media, Leadership Development, Data Analysis, Customer Service, Microsoft Office, Project Planning, Critical Thinking
Education
McMaster University 2010 — 2014
Double Honours BA, Political Science & French
Sierra Excavating Enterprises Inc. January 2014 - April 2015
Mundy Marketing Group Inc. May 2013 - October 2013
Owl Lite Digital January 2013 - April 2013
The Nuance Group June 2009 - January 2013
EyeLight Creative Marketing Company February 2009 - April 2009
Skills
Adobe Creative Suite, Brand Development, Brochures, Advertising, InDesign, Online Advertising, Marketing Communications, Logo Design, Web Design, Graphic Design, Production Planning, Product Design, Food Packaging, QuarkXPress, Microsoft Office
Education
Conestoga College 2006 — 2009
Advanced Diploma, Graphic Design
Robert F Hall Catholic Secondary
Chrysler May 2011 - Present
The Nuance Group 2009 - 2011
Education
Ryerson University 2005 — 2009
B.Com, Accounting
Emmi Roth USA March 2010 - June 2013
Emmi Schweiz AG September 2004 - February 2010
Huegli Naehrmittel AG February 2002 - April 2004
The Nuance Group April 1999 - May 2001
Kraft Foods October 1996 - March 1999
Skills
Shopper Marketing, FMCG, Marketing Strategy, Business Strategy, New Business Development, Innovation Management, Sales, International Sales, International Marketing, Marketing Management, Food, Product Development, Online Advertising, Social Media, Duty Free, Procurement, Import Export, International Strategy, Competitive Analysis, International Business, Supply Chain Management, Trade Marketing, Brand Management, Food Industry, Business Planning, Key Account Development, P
Education
Harvard Business School 2012 — 2012
Advanced Management Program, Business Administration and Management, General
University of St.Gallen 1992 — 1996
Master of Arts HSG, Business Administration
LCI Kids Club 2011 - Present
The Nuance Group 2008 - 2010
Potbelly Sandwich Works 2004 - 2008
Education
Columbia College Chicago 2004 — 2010
Bachelor of Arts (B.A.), Radio Broadcasting
Dagne Dover May 2012 - Present
Fahrenheit 212 June 2011 - July 2011
The Nuance Group May 2009 - December 2009
Coach January 2008 - January 2009
Coach April 2007 - January 2008
Coach May 2006 - April 2007
Skills
Retail, Customer Insight, Social Media Marketing, Fashion, Business Strategy, Merchandising, Brand Management, E-commerce, Sales
Education
University of Pennsylvania - The Wharton School 2010 — 2012
MBA, Entrepreneurial Management
New York University 2002 — 2006
Bachelor of Arts, Metropolitan Studies
Borough of Manhattan Community College August 2014 - Present
Saleslink Australasia March 2011 - August 2014
Saleslink Australasia March 2010 - March 2011
The Nuance Group January 2008 - March 2010
Franklins Supermarkets May 2007 - January 2008
Franklins June 2006 - September 2007
LJ Hooker June 2005 - June 2006
MYER October 2002 - June 2005
Big W September 1997 - September 2002
Skills
Retail, Merchandising, Inventory Management, Customer Service, Category Management, Logistics, Layout Tools, Space Planning, Microsoft Office, Project Coordination, Management, Analysis, Training, FMCG, Planograms, Visual Merchandising, SAP, Multi-channel Retail, Supply Chain, Retail Buying, Recruiting, Sales, Account Management, Sales Operations, Sales Management, Forecasting, Team Leadership, Profit, Grocery, Inventory Control, Business Planning, Negotiation, Budgets, Strategic Planning, Key Account Development, Marketing, B2B, Pricing, Selling, Team Management, Key Account Management
Education
Borough of Manhattan Community College 2014 — 2017
Associate's Degree, Computer and Information Sciences and Support Services, 3.6 GPA
BSMART Learning 2011 — 2012
Certificate IV in Frontline Management, Business Administration and Management, General, Graduate
Trinity College Gawler 1994 — 1997
SACE Certificate
Naturana Canada 2013 - Present
Industrias Cavalier 2002 - 2011
Xalostoc Textile 1999 - 2002
The Nuance Group 1998 - 1999
Marks and Spencer 1996 - 1998
Skills
Fashion, Negotiation, Textiles, Retail, Sourcing, International Business, Apparel, Merchandising, Visual Merchandising, Trend Analysis, Trend, Product Development, Luxury Goods, Cosmetics, EDI, Key Account..., Sales Management, Profit, Footwear, Global Sourcing, Sportswear, Inventory Management, Retail Sales, Marketing Strategy, Sales, International Sales, Management, Key Account Management, Supply Chain Management, Leadership, Private Label, Wholesale, Pricing, P&L Management, Operations Management, Forecasting, Brand Management
Education
University of Bristol, United Kingdom
Master of Business Administration (M.B.A.)
The Chinese University of Hong Kong
Bachelor's degree
The University of Hong Kong
Diploma
Kelly Services August 2015 - Present
Kelly Services February 2015 - August 2015
Kelly Services January 2013 - February 2015
Kelly Services February 2011 - December 2013
Kelly Services April 2005 - February 2011
The Nuance Group 2002 - 2004
Verizon Wireless 1999 - 2002
Skills
Change Management, Human Resources, Management, Employee Relations, Applicant Tracking..., Contract Recruitment, Leadership, Onboarding, Talent Management, Recruiting, Sales, Talent Acquisition, Temporary Staffing, Internet Recruiting, Staffing Services, Technical Recruiting, Hiring, Temporary Placement, Sourcing, Screening Resumes
Education
Francis Marion University
Lean Six Sigma Yellow Belt certification
TJX Canada March 2012 - Present
Dealuxe.ca (currently operating as eluxe.ca) January 2011 - March 2012
Design Lab Inc. January 2009 - December 2010
Laura Secord February 2007 - December 2008
The Nuance Group September 2004 - January 2007
The Nuance Group June 2002 - September 2004
Bata January 2000 - June 2002
Bata 1999 - 2000
Bata 1997 - 1999
T. Eaton Company 1992 - 1997
Skills
Merchandising, Retail, Brand Development, Marketing Strategy, P&L Management, Cross-functional Team..., Management, Brand Management, E-commerce, Product Development, Fashion, New Business Development, Team Building, Business Strategy, Luxury Goods, Leadership, Marketing, Sales, Negotiation, Cosmetics, Forecasting, Entrepreneurship, International Business, Apparel, Assortment, Business Development, Competitive Analysis, Customer Experience, Operations Management, Profit, Sales Management, Budgets, Change Management, Inventory Management, Merchandise Planning, Strategy, Analysis, Fragrance, Operations, Entrepreneurial..., Fragrances, Customer Focus, Private Equity, Footwear, Product Management, Project Management, Segmentation, Retail Category..., Category Management, Strategic Planning
Education
University of Manitoba 1984 — 1988
B.A., Economics, Psychology
The Nuance Group 2007 - Present
OTSFF 1998 - 2005
Skills
Logistics, Shipping, Purchasing, Customs Regulations, Supply Chain, Warehousing, Management, Inventory Control, Negotiation, Transportation, Customer Service, Process Improvement, Supply Management, International Trade, Training, Supply Chain..., SAP, Performance Management, Leadership, Freight, Coaching & Mentoring, Accounting, Inventory Management, Supply Chain Management
Education
HPI 2015 — 2015
NLP Practitioner, NLP - Coaching
PMAC
Designation, Logistics, Materials, and Supply Chain Management, 2009
George Brown College 1998 — 1999
Certificate, International Business/Trade/Commerce
George Brown College 1995 — 1998
Diploma, Logistics, Materials, and Supply Chain Management
The Nuance Group 2005 - Present
The Holmes Group January 2000 - March 2005
Skills
Inventory Management, Forecasting, Accounts Payable, Retail, Accounts Receivable, Merchandising, Team Leadership, Income Statement, Budgets, Accounting, Management, SAP, Financial Reporting, P&L, Profit, Cash Flow, Inventory Control, P&L Management, Business Planning
Education
Lakehead University
Bachelor of Business Administration (B.B.A.), Accounting
Sheridan College
Diploma, Business Administration and Management, General
Metro Wallcoverings February 2015 - Present
Freelance Interior Decorating September 2014 - June 2015
Colour Explosions Decorating Centre August 2012 - September 2014
Andrew Richard Designs May 2011 - August 2012
The Nuance Group January 2007 - June 2009
MAC Cosmetics January 2007 - June 2009
Shoppers Drug Mart April 2006 - January 2007
YM INC. September 2005 - February 2006
Skills
Interior Design, AutoCAD, Visual Merchandising, Space planning, Art, Customer Service, Microsoft Excel, Floor Plans, PowerPoint, Furniture, Photoshop, Fashion, Textiles, Word, Excel, Wallpaper, Retail Sales, Window Treatments, SketchUp, Fabric Selection, Fashion Shows, Cosmetics, Event Planning, Event Management, Project Management, Residential Design, Store Displays, Retail, Sales, Design Consulting, Team Management, Marketing, Merchandising, Social Media, Window Coverings, Hand Drafting, Sketching, Drawing, Rendering, Attention to detail, Detail oriented, Presentation Skills, Space Planning
Education
Ryerson University 2015 — 2016
Retail Buying, Retailing and Retail Operations
Humber College, School of Applied Technology
Diploma with Honours, Interior Decorating
Humber College, Business School
Diploma with Honours, Fashion Arts
The Nuance Group December 2011 - Present
Coast to Coast Powersports April 2011 - December 2011
Rotec Industries Inc. August 2010 - June 2011
Midlothian Sports and Cycle, LLC January 2004 - August 2010
Airport Cycle Sales, Inc November 1998 - November 2003
Standard Register/Uarco March 1997 - November 1998
Skills
Management, Retail, Business Planning, Sales, Leadership, Marketing Strategy, Inventory Management, Start-ups, Business Development, Inventory Control, Budgets, Negotiation, Purchasing, Customer Satisfaction, Customer Service, Team Building, Product Development, Sales Management, P&L Management, Pricing, Business Strategy, Logistics, New Business Development, Market Planning, CDL Class A, Hazmat Operations, FEMA Certificates, Strategic Planning, Account Management
Education
Community College of the US Air Force 1981 — 1982
College of the Canyons 1978 — 1979
Business Administration/Accounting
Canyon High School 1974 — 1977
Stay at Home Mom April 2014 - Present
Diamond shamrock July 2013 - March 2014
Papa Johns August 2013 - September 2013
Afni August 2012 - July 2013
The Nuance Group November 2011 - June 2012
Fresh Point of Colorado July 2011 - September 2011
Chippers Lanes January 2010 - September 2010
Fort Collins Coloradoan June 2007 - December 2009
Skills
Typing, Computer Graphics, Food Preparation, Food Processing, Food Service, Customer Service, Cash Handling, Cash Receipts, Credit Card Processing, Cleaning, Food Packaging
Education
Everest College-Thornton 2012 — 2012
GED, Medical/Clinical Assistant
Thompson Valley High School 2009 — 2010
none yet
Fort Collins High School 2008 — 2009
Ryerson University, To conjunction in Rogers Communications June 2014 - Present
Ryerson University May 2014 - Present
Shop.com-Nature Solution 2010 - Present
The Nuance Group 2011 - 2012
K.B.L. International Services Inc. 2007 - 2010
InterContinental Hotels & Resorts 2007 - 2007
Skills
Customer Service, Banquets, Menu Development, Food, Tourism, Customer Satisfaction, Event Management, Teamwork, Microsoft Office, Marketing Strategy, Marketing, Budgets, Research, Microsoft Excel, Social Media, Social Media Marketing, Event Planning, Leadership, Microsoft Word, Team Building, Retail, Management
Education
Ryerson University 2013 — 2014
Master of Business Administration (MBA) Global, Commercial and Retail Real Estate
Canadian Academy of Nature Health 2010 — 2011
Certificate, Nutrition
University of New Brunswick 2007 — 2009
Bachelor of Business Administration (B.B.A.), Hospitality and Toursim Management
Constellation College 2005 — 2007
Dimploma, Hospitality Management
Magnotta Winery December 2013 - Present
Resources Global Professionals February 2012 - July 2012
Georgetown Terminal Warehouses Limited May 2010 - June 2011
Georgetown Terminal Warehouses May 2010 - June 2011
Olly ShoesOLLY Shoes March 2007 - April 2010
Olly Shoes May 2005 - February 2007
The Nuance Group September 2001 - April 2005
Financial ReportingRoots Canada April 2000 - September 2001
adidas Salomon Canada June 1995 - March 2000
Dylex (Thriftys Riding and Sport Shop) 1990 - 1995
Skills
Inventory Management, Forecasting, Budget, Accounts Payable, Accounts Receivable, Profit, Inventory Control, Microsoft Excel, Budgets, Financial Reporting, Process Improvement, Management, Internal Controls, Accounting, Analysis
Education
De La Salle University 1977 — 1982
B.S., Industrial Management Engineering
Sheridan College 1991 — 1995
Certificate, Computer Studies
Medical Mart January 2014 - Present
The Nuance Group June 2012 - January 2014
Ontario Lottery and Gaming Corp. December 2011 - September 2012
Loblaw Companies Limited November 2006 - April 2012
Zellers November 2005 - November 2006
The Bay March 2002 - November 2005
Skills
Store Management, Auditing, Loss Prevention, Recruiting, Retail, Security, Customer Service
Education
Sheridan College 2004 — 2006
Police Foundations
The Nuance Group May 2010 - Present
BESTBUYCANADA January 2009 - January 2010
HOME DEPOT CANADA January 2007 - January 2008
Home Depot Canada January 2005 - January 2007
Home Depot Canada January 2002 - January 2005
SHERIDANCOLLEGE January 2000 - January 2003
Percepta January 2000 - January 2002
TeleTech January 1999 - January 2000
CIBC/CUSTOMERCAREINSURANCEAGENCY January 1998 - January 2000
Skills
Succession Planning, Employee Relations, Employee Engagement, Performance Management, Talent Management, Onboarding, HR Policies, Workforce Planning, Labor Relations, Talent Acquisition, Recruiting, New Hire Orientations, Organizational..., Leadership Development, Hiring, Retail, Employee Training, Change Management, Interviews, Human Resources, Performance Appraisal, Store Management, Leadership, Training, Training Delivery, Personnel Management, HR Consulting, Inspiring People, Inspiring Leadership, Sourcing, Deferred Compensation, Organizational..., Employment Law, Benefits Administration
Education
McMaster University 1986 — 1991
Bachelor of Arts, Human Resources Management/Personnel Administration, General
Tiffany & Company November 2014 - February 2015
Greenwich Associates September 2014 - November 2014
The Nuance Group May 2014 - August 2014
Atlas Travel and Holidays Inc. August 2010 - February 2014
Skills
Customer Service, Sales, Time Management, Teamwork, Microsoft Office, Management, Finance, Leadership, Research, Retail, Jewelry, Luxury Goods, Foreign Languages
Education
Seneca College of Applied Arts and Technology 2013 — 2017
Bachelor of Commerce (BCom), International Business Management
Seneca College of Applied Arts and Technology 2009 — 2010
Ontario College Diploma, Tourism and Travel-Specialized in Hospitality
CIBC Mellon September 2015 - Present
CIBC Mellon December 2014 - September 2015
The Nuance Group July 2013 - December 2014
BDO Canada January 2012 - April 2012
Danier Leather August 2010 - January 2011
Mexx Canada Company September 2008 - June 2009
Skills
Tax Preparation, Accounting, Bookkeeping, Payroll, Customer Service, General Ledger, Bank Reconciliation, Teamwork, Leadership, Close Attention to..., Time Management, High Organizational..., Interpersonal Skill, Critical Thinking, Tax Returns, Financial Statements
Education
Ryerson University 2013 — 2015
Bachelor's Degree, Business Management - Accounting with a Minor in Business Law
Sheridan College 2010 — 2013
Ontario College Advanced Diploma, Business Administration - Accounting
WFHB October 2014 - Present
WFHB October 2014 - Present
Deer Park Americana Music Series August 2014 - Present
The Nuance Group April 2012 - July 2013
adidas August 2010 - February 2012
Bed Bath N' Table November 2009 - August 2010
Charlie Brown August 2008 - November 2009
Mossman January 2007 - August 2008
C.I studios November 2005 - January 2007
Skills
Retail, Fashion, Management, Social Media, Sales, Recruiting, Event Management, Visual Merchandising, Training, Team Leadership, Store Management, Customer Service, Coaching, Advertising, Styling, Performance Management, Team Management, Leadership, Radio, DJ, Music Review, Music Industry, Stylists
Education
Victoria University 2010 — 2010
Diploma, Retail Management
Victoria University 2010 — 2010
Certificate IV in training & assesment
RMIT 2000 — 2001
Assocate Diploma, Interior Design
TranzAct Technologies Inc. August 2014 - Present
TranzAct Technologies March 2014 - Present
Hubbard Inn November 2013 - January 2014
Studio Within Salon Spa September 2013 - January 2014
Celeb Events Chicago September 2013 - November 2013
The Nuance Group October 2009 - August 2013
Holiday Inn Hotel & Suites May 2008 - November 2010
Skills
Dance, Travel, Event Planning, Organization, Customer Satisfaction, Time Management, Sales, Customer Service, Leadership, Social Networking, Teamwork, Public Speaking, PowerPoint, Social Media Marketing, Microsoft Word, Microsoft Excel, Marketing, Outlook
Education
Triton College 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
East Leyden High School
The Nuance Group August 2014 - Present
Four Seasons Hotels and Resorts December 2013 - Present
Four Seasons Hotels and Resorts March 2012 - June 2013
Skills
Hotels, Pre-opening, Hotel Management, Hospitality, MICROS, Front Office, Hospitality Management, Hospitality Industry, Resorts, Rooms Division, Banquets, Revenue Analysis
Education
Ryerson University 2010 — 2012
Bachelor's degree, Business/Managerial Economics
Centennial College 2007 — 2010
diploma, Business, Management, Marketing, and Related Support Services, A
Art Of Management Inc. January 2013 - July 2013
The Nuance Group January 2008 - September 2009
Excite Communications 1984 - 1987
Skills
Web Marketing, Facebook, Online Advertising, Social Media Marketing, Social Media, Blogging, Email Marketing, Social Networking, Marketing, Web Design, Coaching, Brand Management, Digital Strategy, Business Development, Leadership, Online Marketing, Direct Marketing, Small Business, Entrepreneurship
Education
Key to Life + Life Orientation Course 2012 — 2013
Personal Development
Millenia Aesthetic School 2007 — 2008
Aesthetician/Esthetician and Skin Care Specialist
George Brown College 1984 — 1985
Hotel and Business Management
Marie Forleo's B-School
Business
Stonewell financial services June 2015 - Present
HMS Host(Starbucks) April 2015 - May 2015
The Nuance Group April 2014 - April 2015
Skills
Customer Service, Retail, Sales, Time Management, Microsoft Word, PowerPoint, Microsoft Office, Teamwork, Business Administration, Marketing
Education
Soongsil University 1993 — 1998
Bachelor's degree, Business Administration
Contract Recruiter - Various Assignments April 2011 - Present
AMN Healthcare July 2014 - March 2015
Tesco - Fresh & Easy Neighborhood Market January 2010 - March 2011
Liberty National Life Insurance Company April 2008 - December 2009
Image Photo Services Inc. December 2003 - February 2008
Starboard Cruise Services - LVMH August 2002 - December 2003
The Nuance Group April 2001 - February 2002
Birks & Mayors Inc. 1999 - 2001
Starboard Cruise Services - LVMH 1993 - 1999
Skills
Income Statement, Merchandising, Profit, Inventory Management, Retail, Recruiting, Store Management, Store Operations, Multi-Unit Management, Visual Merchandising, Customer Service, Loss Prevention, Merchandise Planning, Sales, Planograms, P&L Responsibility, Project Management, Change Management, Succession Planning, Training & Development, Team Building, Training, Sales Management, Great Motivator, Marketing, Leadership, Employee Relations, Strategy, Shrinkage, Project Planning, Inventory Control, Time Management, Budgets, P&L Management, Performance Management, Operations Management, Employee Training, Team Leadership, Forecasting, Management, Retail Sales, Customer Experience, Customer Satisfaction, Virtual Edge, Hiring, Human Resources, Sourcing, Talent Acquisition, Interviews, Leadership Development
Education
University of London 1983 — 1987
BSc, Business Administration
NLP Practitioner
Royal College of Music
MB Senior Solutions August 2013 - Present
Huntington National Bank June 2013 - August 2013
The Nuance Group 2013 - 2013
jcpenney November 2009 - October 2012
Skills
Proficient in Microsoft..., Sales, Customer Service, Data Entry, Telephone Skills, Outlook, Customer Satisfaction, Microsoft Office, Microsoft Excel, Call Centers, Microsoft Word, Customer Retention, Time Management, Facebook, PowerPoint, Employee Benefits, Health Insurance, Insurance, Leadership, Social Media
Education
University of Central Florida 2008 — 2013
English: Technical Communication, Professional, Technical, Business, and Scientific Writing
Valencia Community College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
JDS Sales & Sourcing December 2013 - Present
Wolf Designs January 2002 - December 2013
The Nuance Group 2000 - 2002
World Duty Americas Inc, BAA 1999 - 2000
Skills
Merchandising, Sales, Retail, Sales Management, Brand Management, Marketing, Product Marketing, Business Development, Strategic Planning, Customer Service, Budgets, Luxury Goods, Inventory Management, Sales Operations, New Business Development, Product Development, Management, Trade Shows, Negotiation, Leadership, Entrepreneurship
Education
Northeastern University
Bachelor of Science (B.S.), Entrepreneurial and Small Business Operations
TJX Canada/Winners Merchants International L.P. August 2013 - Present
TJX Canada August 2012 - August 2013
TJX Canada May 2011 - August 2012
WEST 49 INC November 2006 - June 2011
Winners Merchants (a division of TJX Group) July 2003 - November 2006
The Nuance Group January 1998 - January 2002
Marks and Spencer PLC January 1997 - January 1998
Club Monaco International March 1993 - December 1997
Skills
Merchandising, Merchandise Planning, Supply Chain, Inventory Management, Project Planning, Fashion, Supply Chain Management, Visual Merchandising, Budgets, Inventory Control, Purchasing, Product Development, Forecasting, Retail, Management, Analysis, JDA, Strategic Planning, CPFR, Store Operations, Sales, Trend, Apparel, Wholesale, Trend Analysis, Multi-channel Retail, Assortment, Business Strategy, Profit, Private Label, Store Management, Coaching
Education
Ryerson University
The Nuance Group October 2002 - Present
The Nuance Group August 1999 - October 2002
Marks and Spencer Canada June 1980 - August 1999
Skills
Store Management, Luxury Goods, Inventory Management, Merchandising, Retail, Fashion, Forecasting, Trend Analysis, Profit, Apparel, Wholesale, Procurement, Business Process..., EDI, Visual Merchandising, SAP, Negotiation, Team Leadership, Customer Service
Education
Sheridan College 1997 — 1998
Computer proficiency certificate
The Nuance Group October 2000 - Present
The Nuance Group 2000 - 2012
Skills
Retail, Luxury Goods, Merchandising, Alcoholic Beverages, Brand Management, Trade Marketing
Education
Ryerson University
BBA, Business
Ryerson University September 2011 - Present
The Nuance Group December 2012 - December 2013
Royal Bank of Canada March 2012 - November 2012
Royal Bank of Canada January 2011 - January 2012
RBC April 2010 - December 2010
Banana Republic 2009 - 2010
Banana Republic November 2006 - April 2009
Skills
Training, Management, Customer Service, Customer Satisfaction, Sales, Time Management, Teamwork, Microsoft Excel, Banking, Microsoft Office, Event Planning, Microsoft Word, Analysis, Retail, Coaching, Financial Analysis, Team Leadership, Inventory Management, Investments, Event Management, Leadership
Education
Humber College 2007 — 2009
diploma, finance
Reimer Associates Inc. August 2011 - Present
Metro Retail Supply Chain Solutions May 2008 - July 2011
PRG-Schultz 2006 - 2007
Wal-Mart Canada 2003 - 2005
The Nuance Group 2001 - 2003
The Nuance Group 2001 - 2003
The Nuance Group 2001 - 2003
Shoppers Drug Mart 1999 - 2001
Exel (Tibbett & Britten) 1996 - 1998
Tibbett & Britten 1996 - 1998
Skills
Logistics, Forecasting, Budgeting, Business Planning, Financial Reporting, Financial Analysis, Strategic Planning, Business Strategy, Strategy Development, Change Management, Start-ups, Mergers, Financial Management, Negotiation, Accounting
Education
Ryerson University 2009 — 2012
MBA in Innovation & Technology, Innovation, Supply Chain, B+
Carleton University 1981 — 1985
Bachelor of Commerce (B.Com.), Accounting, A-
The Nuance Group January 2014 - Present
The Nuance Group 2007 - December 2014
Hudson Bay Company January 2007 - May 2007
Northern Group Retail Ltd October 2002 - December 2006
Sears Canada Inc. August 2000 - October 2002
Skills
Inventory Management, Retail, Inventory Control, Forecasting, Pricing, Apparel, Asset Allocation, Planning, Budgeting, Replenishment, Allocation, Supply Chain, Analysis, Vendor Relations, SAP, Excel
Education
Sheridan College
Accounting and Business/Management
Keyora Inc March 2013 - August 2013
Manulife Financial/ John Hancock January 2012 - September 2012
Tangerine December 2010 - January 2012
City of Toronto - Toronto Water January 2010 - August 2010
Fidelity Investments February 2007 - August 2009
Fidelity Investments November 2005 - February 2007
The Nuance Group July 2001 - October 2005
Skills
Software Documentation, MS Project, Quality Assurance, Requirements Gathering, SDLC, Access, Data Analysis, Analysis, Requirements Analysis, Systems Analysis, Business Intelligence, User Acceptance Testing, Visio, Team Leadership, Banking, Derivatives, SQL, Business Analysis, Business Process..., Outstanding..., Agile Methodologies, SAP ERP, Management, Strategy, Project Management, Training, Service Delivery, Integration, PMO, Project Portfolio..., Call Centers, Test Management, Business Process, Project Planning, Business Requirements, Project Delivery, Test Planning, IT Strategy, Process Improvement, Testing, Regression Testing, Leadership, ERP, Analytics, Business Objects, Vendor Management, SharePoint, Software Project..., Change Management, Risk Management
Education
Ryerson University 2007 — 2010
Bachelors in Commerce
Seneca College of Applied Arts and Technology 2001 — 2004
Diploma
L'Oréal May 2008 - Present
The Nuance Group February 2008 - Present
Skills
SAP, Excel, Word, SAP BW
Education
Universidad Nacional Federico Villarreal
universytet gdanski
The New Miami Subs Grill September 2008 - Present
jmac consulting September 2007 - January 2009
Gulfstream Park Racing & Casino October 2004 - May 2007
The PPI Group May 2002 - October 2004
Hollywood.com September 2000 - December 2001
Hollywood.com August 1999 - September 2000
The Nuance Group February 1995 - March 1999
Skills
Marketing Strategy, Public Relations, Sales, Brand Development, Social Media, Brand Awareness, Budgets, Account Management, Marketing, Advertising, Social Media Marketing, Integrated Marketing, Market Analysis, Brand Architecture, Direct Marketing, Direct Mail, Event Management, Field Marketing, Management, Customer Insight, FMCG, Integrated Marketing..., Marketing Communications, Community Outreach, New Restaurant Openings, Customer Service, Shopper Marketing, Restaurant Management, Segmentation, Purchasing, Online Advertising, Long-term Customer...
Education
Pace University - Lubin School of Business 1982 — 1986
Bachelor of Business Administration (BBA), International Business/Trade/Commerce
DFASS Group April 2015 - Present
The Nuance Group June 2014 - Present
Ross Stores December 2004 - May 2014
Ross Stores, Inc. December 2004 - May 2014
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail, Store Operations, Retail Sales, Driving Results, Inventory Control, Profit, Big Box, Shrinkage, Succession Planning, Training, Leadership, New Store Openings, Time Management
Education
University of Central Florida 2001 — 2006
Bachelor of Arts (BA), Psychology
Seminole State College of Florida
Certification, Human Resources Management/Personnel Administration, General
The Nuance Group July 2004 - Present
The Nuance Group Inc. July 2004 - Present
The Nuance Group June 2004 - Present
The Nuance Group Inc. July 2004 - December 2005
TD Canada Trust May 2002 - April 2004
TD Canada Trust May 2002 - April 2004
TD Canada Trust May 2002 - April 2004
Canadian Tire Corporation September 1997 - April 2002
Skills
Inventory Management, Merchandising, Customer Service, Visual Merchandising, Retail, Hiring, Orientation, Customer Focus, Profit, Onboarding, Pricing, Outlook, Buying, Coaching, Lotus Notes, Customer Relations, Teamwork, Category Management, Excel, Team Building, Word, Promotions, Loss Prevention, Inventory Control, Management, Microsoft Excel, New Hire Orientations
Education
Seneca College of Applied Arts and Technology 1999 — 2002
Diploma, Business Management
Seneca College 1998 — 2002
Business Administration; Diploma, Marketing
The Nuance Group April 2013 - Present
TJX Canada July 2006 - March 2013
TJX Canada July 2010 - August 2011
UPS September 2003 - December 2003
Skills
Merchandising, Trend Analysis, Marketing, Apparel, Fashion, Forecasting, Purchasing, Visual Merchandising, Inventory Management, Retail, Merchandise Planning, Customer Service, Sales, Trend, Private Label, Brand Development, Consideration, Influential Communicator, Assortment, Management, Highly skilled..., Innovation, Digital Innovation, Brand Management
Education
Ryerson University 1997 — 2002
Bachelor of Commerce, Business Administration and Information Management
University of Toronto 2011 — 2011
E-Business and Web Marketing
George Brown College 2004 — 2005
Fashion Design
Norwegian Cruise Line November 2013 - Present
SRK International April 2012 - January 2015
PPI Group January 2001 - January 2012
Hollywood.com 1999 - 2000
The Nuance Group 1997 - 1999
The Nuance Group/Allders International/Suncoast 1991 - 1997
Skills
Luxury Goods, Retail, Sales, Merchandising, Key Account Development, Management, Purchasing, Sales Management, New Business Development, Account Management, Negotiation, Marketing, Business Development, Event Management, Marketing Strategy, Luxury, Cruises, E-commerce, Tourism, Sourcing, Online Marketing, Hospitality, Brand Development, Online Advertising, Product Marketing, Market Planning
Education
Norwegian Cruise Line Training
University of South Florida
Bachelor of Arts (B.A.), Marketing
Miami-Dade Community College
Associate of Arts (A.A.), Fashion Merchandising
The Nuance Group January 2012 - Present
Iowa Health System November 2008 - January 2012
The Iowa Clinic, P.C. November 2006 - November 2008
Education
Des Moines Area Community College 2012 — 2013
Working on Associates degree, Business Administration and Management, General
Ralston High School, Ralston, Nebraska
American Homes 4 Rent February 2014 - Present
Customer Contact Channels December 2011 - January 2014
The Nuance Group March 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Computer Proficiency, Computer Hardware, Computer Repair, Computer Maintenance, Customer Service, Customer Satisfaction, Customer Insight, Customer Support, Outlook, Mac OS, PowerPoint
Education
College of Southern Nevada 2013 — 2015
Mojave High School 2003 — 2007
Hilton Worldwide April 2014 - Present
Menzies Aviation February 2014 - May 2014
The Nuance Group May 2013 - February 2014
TSA July 2012 - November 2013
Skills
Communication, Customer Service, Sales, Security, Microsoft Office, Microsoft Excel, Public Speaking, Hospitality
Education
Art Institute of Houston 2000 — 2002
Web Page, Digital/Multimedia and Information Resources Design
The Nuance Group July 2012 - Present
World Duty Free Group September 2010 - July 2012
Zaxby's Inc. January 2009 - September 2010
Toyota of Orlando January 2006 - September 2009
Skills
Extensive knowledge in..., Excellent interpersonal..., Team player with..., Strong organizational..., Customer Service, Retail, POS, Time Management, Microsoft Office, Customer Satisfaction, Sales, Inventory Management, Team Leadership, Leadership, People Skills, Analytical Skills, Microsoft Word, Management, Outlook, Negotiation, Access, Merchandising, Team Management, Team Building, Training, Team-oriented, Forecasting, Goal Oriented, Customer Experience, Strategic Planning, Sales Management, Budgets, Coaching, Cash, Organization, Pricing, Windows, Cash Management, Data Entry, Customer Retention, Income Statement, Payroll
Education
Keiser College 2003 — 2005
Associate of Science (A.S.), Computer Engineering
Bayside High School 1999 — 2002
Diploma, General Studies
The Nuance Group May 2011 - Present
Ryerson University September 2012 - December 2012
Ryerson University November 2012 - November 2012
Tomswell Enterprises Inc. June 2012 - August 2012
Tomswell Enterprises Inc. June 2010 - August 2010
Skills
Visual Merchandising, Merchandising, Retail, Retail Sales, Store Operations, Inventory Management, Trend Analysis, Cashiering, Customer Service
Education
Ryerson University 2009 — 2013
Bachelor of Commerce (BCom), Retail Management
Ryerson University 2009 — 2013
Marketing Minor
The Nuance Group February 2015 - Present
WoodGreen Community Services March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Accounts Payable, Financial Accounting, Canadian Securities...
Education
George Brown College 2011 — 2014
Accounting