The Peabody Orlando
Address: 9801 International Dr, Orlando, FL 32819 Phone: (407) 284-1234: Category: : : : : Place name: Website: : Website: https://www.hyatt.com/en-US/hotel/florida/hyatt-regency-orlando/mcoro?src=corp_lclb_gmb_seo_nam_mcoro Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $269 Booking.com Read Real Guest Reviews · Get Instant Confirmation View Hyatt Regency Orlando · Official site$269Get a lower price with free enrollment $269 Hotels.com $269 Expedia.com $269 Priceline $269 Orbitz.com $269 KAYAK.com $269 Travelocity.com $269 Agoda $251 Nustay.com $134 Cancelon.com $206 ElvolineView more room rates View more rates from $134Couldn't update prices. Try again.Booking.comTotal: $334/night$269View room rates on Booking.com Hyatt Regency OrlandoTotal: $331/night$269View room rates on Hyatt Regency Orlando Hotels.comTotal: $331/night$269View room rates on Hotels.com Expedia.comTotal: $331/night$269View room rates on Expedia.com PricelineTotal: $334/night$269View room rates on Priceline Orbitz.comTotal: $331/night$269View room rates on Orbitz.com KAYAK.comTotal: $334/night$269View room rates on KAYAK.com Travelocity.comTotal: $331/night$269View room rates on Travelocity.com AgodaTotal: $334/night$269View room rates on Agoda Nustay.comTotal: $295/night$251View room rates on Nustay.com Cancelon.comTotal: $162/night$134View room rates on Cancelon.com ElvolineTotal: $218/night$206View room rates on Elvoline Hyatt Regency Orlando9801 International Dr, Orlando, FL 5,665 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Booking.comTotal: $334/night$269View room rates on Booking.com Hyatt Regency OrlandoTotal: $331/night$269View room rates on Hyatt Regency Orlando Hotels.comTotal: $331/night$269View room rates on Hotels.com Expedia.comTotal: $331/night$269View room rates on Expedia.com PricelineTotal: $334/night$269View room rates on Priceline Orbitz.comTotal: $331/night$269View room rates on Orbitz.com KAYAK.comTotal: $334/night$269View room rates on KAYAK.com Travelocity.comTotal: $331/night$269View room rates on Travelocity.com AgodaTotal: $334/night$269View room rates on Agoda Nustay.comTotal: $295/night$251View room rates on Nustay.com Cancelon.comTotal: $162/night$134View room rates on Cancelon.com ElvolineTotal: $218/night$206View room rates on Elvoline Hotel details Connected by 3 walkways to the Orange County Convention Center, this high-end conference hotel is 4 miles from Universal Orlando Resort and 12 miles from Orlando International Airport. … MORE Laid-back rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. Club-level rooms have access to a lounge with complimentary breakfast and snacks. Suites add sitting areas or separate living rooms. Dining options include a steakhouse and a 24-hour diner, along with 2 bars. Other amenities consist of 2 outdoor pools, a hot tub and a spa, plus a 24/7 fitness center with a tennis court. There's also over 315,000 sq. ft of meeting space. Kid-friendly Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Hyatt Regency Orlando Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the large, updated rooms, though some commented maintenance could be improved · Rooms had views & TVs · Guests liked the large bathrooms, though some said cleanliness could be improved Location · Shopping, sightseeing, restaurants & bars nearby · Near the airport Service & facilities · Guests appreciated the friendly, professional staff · Guests enjoyed the pool & fitness center · Conference space View all reviews Questions & answers Ask a question See all questions (47)
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The Peabody Orlando Employees
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando October 2009 - Present
Buena Vista Palace Resort and Spa February 1986 - October 2009
Skills
Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Event Planning, Event Management, Hotels, Meeting Planning, Contract Negotiation, Account Management, Banquets, Leadership Development
Education
University of Central Florida 1984 — 1987
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Florida State University
TravelClick July 2015 - Present
TravelClick May 2014 - July 2015
Quantum Leap Advertising September 2012 - May 2014
The Peabody Orlando March 2012 - September 2012
Kelly Educational Staffing February 2010 - April 2012
Visit Orlando October 2010 - December 2010
UCF Television Services August 2008 - December 2008
University of Central Florida August 2007 - December 2007
Univision Interactive Media June 2007 - August 2007
Skills
SEO, Marketing Strategy, Strategic Planning, Keyword Research, Blogging, Account Management, Social Media, Analytics, Social Networking, Press Releases, Public Relations, Advertising, Google Analytics, Marketing, SEM, Social Media Marketing, Digital Marketing
Education
University of Central Florida 2009 — 2011
Master of Arts, Mass Communication
University of Central Florida 2005 — 2009
Bachelors, Digital Media
Community Memorial Health System February 2014 - Present
The Alexander - A Dolce Hotel November 2012 - May 2013
Homewood Suites by Hilton October 2010 - September 2011
Peabody Hotel Group Brand Management Division April 1996 - September 2010
The Peabody Orlando June 1986 - April 1996
Skills
Hotels, Resorts, Revenue Management, Front Office, Budgeting, Cost Planning, Whole House Renovations, Forecasting, Four Star / Four..., Service Management, Experienced General..., Experienced Director of..., Experienced Director of..., Extended Stay Experience, Associate Development, Strategic Human..., Full P&L Responsibility, Revenue Forecasting, Accounts Payable, Accounts Receivable, Financial Analysis, Accruals, Sales Management, Sales Operations, Food & Beverage, Food Safety, Food Service, Human Performance, Property Management, Problem Solving, Strategic Planning, Executive Management, Cost Benefit, Cost Management, Evaluations, Site Inspections, Preffered Hotels &..., Hilton Worldwide, Peabody Hotel Group, Human Resource..., Convention Hotels, Vendor Contracts, Safety Management..., Life Safety, Accountability, Recruiting, Predictive Index Analyst, Certified Pool Operator, Certified Rooms..., Hotel Pre-Opening...
Education
Indiana University Bloomington 1983 — 1986
BS, Business Administration - Behavioral Psychology, Bloomington, IN
Holy Cross College 1981 — 1983
AS, Business Administration / Behavioral Psychology, Notre Dame, IN
Clay High School
Red Lobster October 2014 - Present
East Coast Pizzeria July 2014 - Present
Cracker Barrel March 2014 - August 2014
ExpressJet Airlines April 2013 - November 2013
The Peabody Memphis November 2012 - April 2013
The Peabody Orlando June 2011 - June 2012
Areas USA Inc. December 2010 - October 2011
BRAVO BRIO Restaurant Group August 2008 - February 2010
Walt Disney World Resorts December 2006 - June 2008
City of Windhoek June 2005 - December 2005
Skills
Hotels, Hospitality Industry, Event Planning, Hospitality, Management, Customer Service, Restaurants, Microsoft Office, Hospitality Management, Event Management, Fundraising, Hotel Management, Tourism, Resorts, Concierge Services, Community Outreach, Flight Attending, HIV prevention, Servers, Host, International cultural...
Education
DeVry University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Management focused on Hospitality
Polytechnic of Namibia 2002 — 2005
National Diploma, Tourism and Travel Services Management
Teachers On Call - TOC 24/7 August 2014 - Present
KinderCare Learning Center January 2014 - June 2014
Denali Princess Wilderness Lodge April 2013 - September 2013
Temp Agencies June 2011 - March 2013
Various Marketing Companies June 2007 - December 2012
The Peabody Orlando July 2010 - May 2011
Skills
Solid computer skills, Microsoft Excel, Microsoft Word, Microsoft Office, Typing 70+, Communication Skills, Marketing Communications, Entertainment, Customer Service, PowerPoint
Education
The College of St. Scholastica 2014 — 2016
Master's Degree, Elementary Education and Teaching
University of Central Florida 2008 — 2010
Bachelor of Arts degree, Interpersonal/Organizational Communications
The Peabody Orlando May 2013 - Present
Skills
Event Planning, Hospitality, Social Media, Facebook, Hotels, Microsoft Office, PowerPoint, Hospitality Industry, Customer Service, Social Networking, Microsoft Word, Microsoft Excel
Education
Auburn University 2012 — 2016
Pursuing Bachelor's degree, Communication, General
Walt Disney World Swan and Dolphin July 2012 - Present
Omni Hotels September 2006 - November 2012
The Peabody Orlando August 2003 - August 2006
Walt Disney World January 2001 - August 2003
Skills
Epitome, GoConcierge, Opera, Vision, Micros, Open Table, AS 400, Microsoft Office, Birchstreet, Microsoft Excel, Microsoft Word, Protobase, Kronos WFC, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, IBM iSeries
Education
Indiana State University 2000 — 2002
Bachelor's, Family and Consumer Sciences/Human Sciences
Loews Hotels Universal Orlando June 2014 - Present
Orange County Convention Center January 2014 - May 2014
The Peabody Orlando January 2010 - September 2013
Peabody Hotels April 2004 - September 2013
Skills
Property Management..., Revenue Analysis, Hospitality Management, Hotel Management, Hotels, Pre-opening, Catering, Front Office, Budgets, Customer Service, Hospitality Industry, Hiring, Event Management, Restaurants, Yield Management, Hospitality, Meeting Planning, Team Building, Resorts, Rooms Division, Banquets, Culinary Skills, Customer Satisfaction, Guest Service Management, Food & Beverage, Micros, Forecasting, Contract Negotiation, Sales Management, Marketing Strategy, Management, Tourism, Marketing, Strategic Planning, Sales, Analytics, Convention Services, Customer Retention, Employee Relations, Lodging, Managerial Finance, OnQ, Opening Hotels, Public Speaking, Team Leadership, Team-oriented, MICROS
Education
Missouri State University 1980 — 1983
Maui Jim July 2012 - Present
The Peabody Orlando July 2011 - July 2012
Walt Disney World Swan and Dolphin December 2008 - July 2011
Pinehurst Resort June 2005 - September 2008
Holiday Inn Park Plaza 2003 - 2005
Skills
Hotels, Resorts, Hospitality, Hospitality Management, Hospitality Industry, Meeting Planning, Budgets, Food & Beverage, Event Management, Trade Shows, Hotel Management, Revenue Analysis, Catering, Event Planning, Corporate Events, Management, Customer Service, Contract Negotiation, Tourism, Sales, Convention Services, Restaurants, Banquets, Negotiation, Leadership, Front Office
Education
Texas Tech University 2001 — 2005
Bachelor of Science, Restaurant, Hotel and Institutional Management
Organo Orlando March 2012 - Present
Centerplate June 2008 - March 2014
Levy Restaurants August 1999 - June 2008
The Peabody Orlando April 1992 - August 1999
Skills
Employee Relations, Onboarding, Talent Acquisition, Human Resources, Employee Benefits, Benefits Administration, Labor Relations, Hiring, Applicant Tracking..., Recruiting, Payroll, Performance Management, Temporary Placement, Employee Training, Interviews, Hospitality Management
Education
Miami Dade College 1983 — 1986
Associate of Arts (AA), Accounting
The pig and the pearl September 2014 - Present
Self - Employed March 2008 - Present
Nimble Media August 2013 - April 2014
Bold American Catering June 2006 - December 2013
Fifth Group Restaurants June 2006 - December 2013
Ecco Restaurant June 2005 - February 2009
The Peabody Orlando 1996 - 1997
Skills
Event Management, Culinary Skills, Menu Development, Restaurants, Catering, Public Relations, Cooking, Restaurant Management, Food & Beverage, Hospitality, Food, Microsoft Office, Cocktails, Budgets, Fine Dining, Food Service, Social Networking, Time Management, Social Media, Social Media Marketing, Hospitality Management, Customer Service, Event Planning, Banquets, Hotels, Corporate Events, Hospitality Industry, Marketing, Team Building, Training, Wine, Retail, Customer Satisfaction, Entertainment, Leadership
Education
The University of Georgia 1993 — 1997
Computer Science
Riverside Military Academy 1991 — 1993
College Prep, College Prep
Hinsdale Golf Club February 2001 - January 2013
Rhapsody Restaurant October 1999 - January 2001
University Club of Chicago June 1995 - June 1999
Sous Chef October 1994 - June 1995
The Peabody Orlando October 1991 - March 1994
The Ritz-Carlton Hotel Company LLC March 1988 - October 1991
Skills
Culinary Skills, Organizational..., Pastry, Garde Manger, Restaurants, Club, Hotel Culinary, Food & Beverage, Team Leadership, Team Building, Professional Experience, Professional Mentoring, Hotels
Education
The French Pastry School 2013 — 2013
Currently enrolled, L'Art de la Patisserie
The Greenbrier Hotel 1985 — 1986
Completed Culinary Apprenticeship Program, Certificate, All Culinary Arts
Michigan State University 1979 — 1983
Bachelor of Arts (BA), Hotel Restaurant Institutional Management
The Peabody Orlando February 2012 - Present
The Walt Disney Company January 2010 - January 2013
Skills
Hospitality Management, Hospitality, Front Office, Hotels, Hospitality Industry, Resorts, Hotel Management, Micros, Food & Beverage, Guest Service Management, Rooms Division, Property Management..., Revenue Analysis, Concierge Services, Banquets, Convention Services, ServSafe Alcohol...
Education
University of Central Florida 2010 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Valencia Community College 2010 — 2011
Associate of Arts (AA)
Central Michigan University 2008 — 2010
Hospitality Administration/Management
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - August 2013
Sugar Bay Resort and Spa September 2011 - August 2012
The Peabody Orlando February 2010 - September 2011
Hyatt Hotels Corporation January 2007 - February 2010
Park Hyatt 2008 - 2008
The Walt Disney Company August 2004 - January 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2005 - August 2005
Bubba Gump Shrimp Co. 2005 - 2005
Skills
Contract Negotiation, Social Media, Social Networking, New Business Development, Account Management, Marketing Strategy, Microsoft Office, Mentoring, Online Marketing, Databases, Hospitality, Innovation, PowerPoint, Planning, Teamwork, Writing, Cake Decorating, Project Planning, Social Media Marketing, Sales, Hotels, Catering, Revenue Analysis, Food & Beverage, Hospitality Management, Convention Services, Management, Banquets, Online Advertising, Event Management, Resorts, Hospitality Industry, Tourism, Sales Management, Hotel Management, Yield Management, Recruiting, Meeting Planning, Trade Shows, Marketing, Training, Corporate Events, Restaurants, Pre-opening, Lodging, Guest Service Management, Event Planning, Incentives, Opening Hotels, Delphi
Education
Colorado State University 2015 — 2017
Master of Business Administration (MBA), MBA - Computer Information Systems and Project Management
Michigan State University 2002 — 2006
Hospitality Business, Business and Dance
Michigan State University 2002 — 2006
B.A., Hospitality Business
The Peabody Orlando January 2013 - Present
Skills
Banquets, Hospitality, Culinary Skills
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2012 — 2014
culinary certificate
The Peabody Orlando November 2010 - June 2011
Starwood Vacation Ownership, Inc. October 2001 - December 2009
Starwood Vacation Ownership, Inc. July 1998 - October 2001
VCH Communications, Inc. (a subsidiary of Vistana, Inc.) March 1992 - July 1998
Vistana, Inc. (acquired by Starwood Hotels & Resorts Worldwide, Inc.) August 1988 - March 1992
Skills
VoIP, Call Accounting, Wireless, Customer Service, Contract Negotiation, Voice Mail, Property Management..., IVR, Troubleshooting, Project Management, Budgets, ACD, Management, Avaya, Sales, Team Building, Vendor Relationships, Call Centers, SIP, Unified Messaging, Dialers, Leadership, Telecommunications, Call Center, Routing, Cisco Technologies, Vendor Management, Enterprise Software, WAN, Information Technology, Data Center, LAN-WAN, Networking, Security, Disaster Recovery, System Administration, Telephony, Switches, Cisco Call Manager, Wireless Networking, System Deployment, Network Design, VPN, IT Management, Integration, IT Operations, Managed Services, Cabling, Routers, Infrastructure
Education
Barry University 1998 — 2001
Bachelor of Science, Information Technology
Valencia College 1976 — 1979
Associate in Science, Legal Assistant
Seminole Gaming February 2015 - Present
Boca Raton Resort & Club, A Waldorf Astoria Resort May 2014 - February 2015
Boca Raton Resort & Club, A Waldorf Astoria Resort September 2013 - May 2014
Boca Raton Resort & Club, A Waldorf Astoria Resort June 2013 - September 2013
The Peabody Orlando February 2012 - June 2013
Fontainebleau Miami Beach June 2011 - December 2011
Skills
Hospitality Management, Hotels, Front Office, Hospitality, Hotel Management, New Hire Training, Budgets, Revenue Analysis, Tourism
Education
Florida Atlantic University 2015 — 2015
Certificate in Human Resources Benefits and Compensation, Human Resources
Florida Atlantic University
Certificate in Human Resources Management, Human Resources Management
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science, Hospitality Administration/Management
Hyatt October 2013 - Present
The Peabody Orlando February 2008 - October 2013
Red Lobster March 1999 - January 2007
Skills
Microsoft Word, Budgets, Engineering, Hotels, Project Planning, Construction, Hospitality, Operations Management, Management, Purchasing, Supervisory Skills, Process Scheduler, Food & Beverage, Team Building, Hospitality Management, Hotel Management, Hospitality Industry, Customer Satisfaction
Education
poinciana high school 1996 — 1999
Florida Technical College
Osceola Heritage Park, a SMG facility July 2013 - Present
The Peabody Orlando May 2011 - July 2013
Savannah International Trade & Covention Center August 2006 - February 2008
Education
University of South Carolina-Columbia 2003 — 2005
Master of Arts (MA), Hospitality Administration/Management
Tuskegee University 1998 — 2003
Bachelor of Science (B.S.), Accounting
SAND LAKE IMAGING March 2013 - Present
ORLANDO HEALTH March 2008 - February 2013
ORLANDO HEALTH April 2006 - January 2008
ORLANDO LEISURE MAGAZINE June 2005 - April 2006
MORRIS COMMUNICATIONS - WHERE November 2003 - June 2005
BLOOMINGDALE'S July 2002 - November 2003
THE MERCADO July 1997 - July 2002
THE PEABODY ORLANDO 1995 - 1997
THE PEABODY HOTEL August 1991 - May 1992
CRYSTAL CRUISE LINE May 1990 - August 1991
Skills
Public Relations, Marketing, Event Planning, Advertising, Event Management, Social Media Marketing, Press Releases, Marketing Strategy, Marketing Communications, Strategic Planning, Customer Service, Social Media, Management, Sales, Media Relations, Fundraising, Community Outreach, Community Development, Leadership
Education
1981 — 1984
Bachelor Degree, Marketing & Communication
Runnymede College
Tunon International College
Associate of Arts Degree, Marketing & Communications
Southern Wine & Spirits March 2014 - Present
Southern Wine and Spirits June 2013 - June 2014
Wildly Different I Corporate Team Building and Networking August 2010 - April 2014
Beauty by Buttons August 2011 - March 2014
The Peabody Orlando August 2012 - May 2013
Gallagher Bassett April 2010 - August 2012
TM Forum October 2011 - November 2011
The Event Source February 2011 - June 2011
Skills
Event Management, Hospitality, Event Planning, Hospitality Management, Corporate Events, Meeting Planning, Customer Service, Social Media Marketing, Hospitality Industry, Front Office, Social Media, Sales, PowerPoint, Hotels, Management
Education
University of Central Florida 2009 — 2013
Bachelor's degree, Hospitality Management
Hyatt Regency Orlando August 2014 - Present
Hyatt Regency Orlando January 2014 - August 2014
The Peabody Orlando October 2012 - September 2013
Emerald Grande May 2012 - August 2012
Loews Royal Pacific Resort May 2011 - March 2012
University Center Club September 2011 - November 2011
Skills
Hotels, Hospitality, Resorts, Hospitality Management, Front Office, Food & Beverage, Microsoft Office, Hotel Management, Teamwork, Hospitality Industry, Micros, Catering, Adobe Creative Suite, Property Management..., Leadership, English, Opera, Social Media, Reserve, HotSOS, Customer Service
Education
Trinity Preparatory School 2004 — 2008
High School
Florida State University 2008 — 2012
Bachelor’s Degree
Music Academy of the West June 2015 - Present
Freelance Musician/Instructor May 2009 - Present
Freelance Musician/Instructor May 2008 - Present
UC Santa Barbara September 2013 - June 2015
Marrowstone Music Festival July 2014 - August 2014
Sam Ash Music Store August 2012 - August 2013
University of Central Florida June 2011 - June 2013
University of Central Florida August 2009 - May 2013
Flute Club at University of Central Florida August 2009 - May 2013
The Peabody Orlando July 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Teamwork, Public Speaking, Recruiting, Classical, Flute, Teaching, Music Performance, Leadership, Band, Festivals, Orchestral Music, Concerts, Music, Ensemble, Event Management, Event Planning, Chamber Music, Concert Band, Music Festivals, Bands
Education
University of California, Santa Barbara 2013 — 2015
Master of Music, Music Performance - Flute
University of Central Florida 2009 — 2013
Bachelor of Music, Music Performance - Flute
East Ridge High School 2005 — 2009
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando February 2011 - Present
Victoria's Secret July 2013 - July 2014
The Peabody Orlando June 2010 - February 2011
The Peabody Orlando March 2008 - February 2011
The Peabody Orlando August 2006 - March 2008
Skills
Epitome, Hotels, Front Office, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, Property Management..., Pre-opening, Payroll, Opening Hotels, Customer Service, Concierge Services, Training, Guest Service Management
Education
University of Central Florida 2004 — 2008
Bachelor's of Science, Hospitality Administration/Management
Miami Southridge Senior High 2000 — 2004
The Peabody Orlando April 2011 - Present
The Peabody Orlando February 2010 - March 2011
Walt Disney World 1993 - 2009
Education
Universidad de Puerto Rico 1986 — 1992
Management Information System, Business Administration
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2013 - October 2014
University of Central Florida- DHRL May 2011 - May 2013
The Peabody Orlando January 2012 - April 2013
Wehner's School of the Arts June 2007 - July 2009
Skills
Customer Service, Event Management, Event Planning, Sales, Process Scheduler, Inventory Management, Outlook, Front Office, Concierge Services
Education
University of Central Florida 2009 — 2013
Double BS Restaurant and Food Service Management & Hospitality Management, Minor in Theatre Studies
Event Coordinator January 2015 - Present
SHOWORKS, Inc. September 2013 - October 2014
Parker Conference Management, Inc. February 2013 - April 2013
Orlando Health August 2012 - December 2012
Orlando Magic March 2011 - May 2012
The Peabody Orlando June 2011 - January 2012
Skills
Hospitality, Hospitality Industry, Hotels, Event Management, Customer Service, Facebook, Social Networking, Social Media, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Budgets, Public Relations, Food & Beverage, Time Management, Social Media Marketing, Event Planning, Microsoft Excel
Education
University of Central Florida 2009 — 2013
Event Management, Hospitality
BayCare Health System October 2014 - Present
Charts in Time at BayCare Health System July 2013 - October 2014
Bausch + Lomb December 2012 - May 2013
University of Central Florida January 2012 - December 2012
The Peabody Orlando October 2010 - October 2012
Hope and Help Center of Central Florida June 2010 - December 2010
Red Lobster February 2004 - February 2010
Skills
Medical Records, Cerner, EHR, EMR, Healthcare, Leadership, File Management, Customer Service, Time Management, Marketing, Management, Customer Satisfaction, Service Recovery, Hospitality Management, Event Management, Social Networking, Food Safety, Release of Information, Nuance, Social Media, Data Entry
Education
St. Pete College 2014 — 2016
Health Informatics, Health Information Technology
University of Central Florida 2012 — 2014
Educational Leadership, MA, 4.0 GPA
University of Central Florida
Hospitality Management, B.S., Hospitality Administration/Management
Aerotek July 2015 - Present
Aerotek December 2013 - July 2015
The Peabody Orlando May 2013 - September 2013
Capital Circle Inn and Suites December 2012 - May 2013
Dance Fusion Studios of Tallahassee September 2012 - May 2013
Tropical Smoothie Cafe January 2011 - December 2012
Skills
Restaurants, Food & Beverage, Hospitality, Hospitality Management, Catering, Micros, Restaurant Management, Food Service, Hotels, Food, Menu Development, Cooking, Customer Service, Customer Satisfaction, Food Safety, Social Media, Recruiting, Management
Education
Florida State University 2009 — 2013
Bachelor's degree, Hospitality Management
Winter Park High School 2005 — 2009
High School
Aloft Orlando Downtown September 2014 - Present
Aloft Orlando Downtown April 2014 - September 2014
The Alfond Inn at Rollins College October 2013 - April 2014
The Alfond Inn August 2013 - April 2014
The Peabody Orlando March 2013 - July 2013
Just Marry! May 2011 - July 2013
Just Events! Group, Inc. July 2011 - December 2012
Skills
Corporate Events, Event Management, Event Planning, Meeting Planning, Weddings, Social Media, Social Media Marketing, Parties, Coordinating Events, Hospitality, Marketing, Private Events, Facebook, Social Networking, Wedding Planning, Receptions, Special Event, Hospitality Industry, Hotels, Celebrations, Birthdays, Entertainment, Tourism, Catering, Convention Services
Education
University of Central Florida 2012 — 2014
Seminole Community College 2009 — 2012
AA, Art/Art Studies, General
Independent Film Production January 2012 - Present
ADT November 2012 - November 2014
Take it Over Inc. August 2012 - August 2012
San Diego Convention Center July 2012 - July 2012
Universal Studios Hollywood September 2011 - March 2012
Independent Film July 2011 - August 2011
Zoic Studios January 2011 - May 2011
G&W Enterprises LLC August 2010 - December 2010
The Peabody Orlando 2007 - 2008
Skills
Screenwriting, Camera Operating, 35mm, Pro Tools, Storyboarding, Editing, Keynote, Microsoft Word, Vectorworks, Mac OS, Final Cut Pro, Camera, Final Cut Studio, Cinematography, Avid Media Composer, Film Production, Music Videos, Post Production, Short Films, Lighting, Avid, HD Video, Entertainment, Film Editing
Education
Full Sail University 2008 — 2010
Bachelor of Film, Film
Newbury Park High School
Walt Disney World February 2015 - Present
Walt Disney World June 2013 - February 2015
The Peabody Orlando October 2012 - October 2013
Walt Disney World December 2012 - June 2013
Self Employed June 2002 - October 2012
Active Computer Technology August 2000 - May 2009
Education
DeVry University 2010 — 2012
Bachelor of Science in Business Administration, Hospitality Management, 4.0 / 4.0 GPA
Northwestern University 1996 — 1997
Fit For A Queen May 2010 - Present
Orange County Public Schools August 2006 - January 2008
West Circle Books February 2005 - September 2005
The Peabody Orlando May 2001 - December 2004
ARAMARK August 1991 - May 2001
Skills
Customer Service, Vegetarian Cooking, professional cooking, Catering, Purchasing, Supply Ordering, Retail Sales, Blogging, Food Safety, Food Preparation, Bra Fitting, Fashion consultant, Employee Training, Cash Handling Experience, Staff Supervision, Sales, Leadership, Marketing
Education
Johnson and Wales University 1983 — 1985
Associate of Arts (A.A.), Culinary Arts/Chef Training
Culligan Water Conditioning November 2001 - Present
The Ritz-Carlton Hotel Company LLC March 1996 - August 1998
The Peabody Orlando December 1993 - February 1995
Skills
Bussiness Managemen, Cost Analysis, Hotel Management, Sales Operations, Restaurant Management, Food & Beverage, Loss Prevention
Education
Caldwell Community College and Technical Institute
Architectural Engineering
Cakes by Love July 2014 - Present
Cinnabon July 2013 - Present
Starbucks February 2013 - July 2013
WonderWorks Attraction August 2012 - February 2013
Rosen Centre Hotel April 2010 - February 2012
SeaWorld Orlando August 2008 - April 2010
The Peabody Orlando February 2007 - August 2008
Walt Disney World May 2006 - February 2007
Crispers, LLC October 2005 - January 2006
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Resorts, Pre-opening, Banquets, Catering, Restaurants, Revenue Analysis, Menu Development, Micros, Fine Dining, Restaurant Management, Tourism, Open Table, Microsoft Office, POS, Crew Scheduling, Budget Monitoring, Customer Service, Reservation, Delegation, Training, SOP development, Supervisory Experience, Proformas, HACCP, Responsible Vendors..., ServSafe Certified..., ADA compliance, Sense Of Responsibility, P&L Responsibility, MICROS
Education
University of Central Florida 2006 — 2006
Hospitality Administration/Management
Walt Disney World July 2014 - Present
Walt Disney World January 2012 - July 2014
Walt Disney World November 2009 - January 2012
The Peabody Orlando November 2010 - September 2011
Holland America Line May 2010 - August 2010
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Tourism, Food & Beverage, Concierge Services, Resorts, Front Office, Event Management, Event Planning, Customer Service, Hotel Management, Meeting Planning, Catering
Education
Stetson University 2015 — 2017
Master of Business Administration (M.B.A.)
University of Central Florida 2008 — 2012
B.S, Hospitality Management
Connections Housing November 2013 - Present
The Peabody Orlando May 2011 - June 2013
Marriott International October 2008 - June 2010
Marriott International February 2004 - October 2008
Skills
Epitome, Property Management..., Hotels, Front Office, Convention Services, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Rooms Division, Concierge Services, Micros, Food & Beverage, Banquets, Pre-opening, Tourism, Meeting Planning
Education
University of Central Florida 2005 — 2007
Broward Community College 2002 — 2004
Liberty Mutual Insurance July 2014 - Present
State Farm Insurance June 2012 - July 2014
Nalley Financial Group August 2011 - June 2012
Ninth Judicial Circuit January 2011 - May 2011
Villas at Grand Cypress October 2007 - December 2008
The Peabody Orlando January 2006 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Writing, Organizational Structure, Criminology, Criminal Law, Hospitality Management, Hospitality Industry, Marketing, Outlook, Leadership, Customer Satisfaction
Education
University of Central Florida 2009 — 2010
Master of Science (M.S.), Criminal Justice
University of Central Florida 2007 — 2009
Bachelor of Science (B.S.), Criminal Justice
Four Seasons Hotels and Resorts June 2014 - Present
Hyatt Regency Orlando September 2013 - July 2014
The Peabody Orlando December 2012 - September 2013
The Peabody Orlando May 2012 - December 2012
Girl Scouts of Citrus Council June 2011 - May 2012
Peabody Hotel Group April 2011 - March 2012
Give Kids The World June 2010 - August 2011
University of Central Florida December 2006 - June 2010
Skills
Bilingual-Spanish, CORE Reservation System, Epitome Property..., CallSweet Live, Event Management..., Meeting Matrix Diagram..., Volgistics Volunteer..., Microsoft Office, Photoshop, Creative Problem Solving, Time Management, Detail Orientation, Highly Adaptable, Team Oriented, Software, Adaptation, Budgets, Event Management, Event Planning, Leadership, Marketing, Team-oriented, Training
Education
University of Central Florida 2005 — 2008
BS, Education and Behavioral/Social Sciences, Hospitality
Hilton Orlando North March 2015 - Present
B in the Walt Disney World® Resort April 2014 - October 2014
The Westin Diplomat Resort & Spa November 2012 - November 2013
The Peabody Orlando July 2010 - October 2012
Hilton Orlando Bonnett Creek May 2009 - June 2010
Walt Disney World Swan and Dolphin July 2005 - April 2009
The Westin Peachtree Plaza July 1999 - 2005
Sheraton Midtown Atlanta November 1998 - June 1999
ARAMARK November 1997 - October 1998
Four Seasons Hotels and Resorts April 1996 - October 1997
Skills
Hotels, Catering, Menu Development, Conventional, Banquets, Groups, Hospitality, Resorts, Food & Beverage, Event Management, Conferences, Hospitality Industry, Corporate Events, Budgeting, Guest Service, Contract Negotiation, Contract Negotiations, Hospitality Management, Team Building, Customer Relations, Sales Management, Special Events, Problem Solving, Conventions, Word, Microsoft Office, PowerPoint, Catering Sales, Corporate Meetings, Convention Services, Promotions, Marketing Strategy, Incentives, Coordination, Meeting Planning, Hotel Management, Revenue Management, Guest Satisfaction, Tourism, Restaurants, Hotel Contract..., Trade Shows, Event Planning, Pre-opening, Hotel Site Selection, Food, Meeting Management, Front Office, Hiring, Site Selection
Education
Georgia State University 1977 — 1982
Bachelor of Arts (B.A.), Hospitality Management
Dekalb Community College 1976 — 1977
Business Administration and Management, General
David Weekley Homes June 2015 - Present
Keller Williams Winter Park March 2015 - June 2015
Regal Image Property Management June 2014 - March 2015
Floridays Resort Orlando August 2013 - May 2014
Regal Image Property Management January 2012 - July 2013
The Peabody Orlando August 2011 - December 2011
Image Builders of Central Florida August 2009 - May 2010
Skills
Photoshop, Coaching, Event Planning, Resorts, Social Networking, Hotels, Hospitality, Customer Service, Event Management, Marketing, Acting, Entertainment, Social Media Marketing, Tourism, Customer Satisfaction, English, Public Speaking, Front Office, Public Relations, Sales Management, Trade Shows, PowerPoint, Social Media, Leases, Marketing Strategy, Microsoft Office, Sales, Contract Negotiation, Outlook, Meeting Planning, Hospitality Industry, Catering, Hotel Management, Strategic Planning, Advertising, Time Management, Food & Beverage, Property Management..., Facebook, Recruiting, Marketing Communications, Project Management, Leadership, Microsoft Word, Coordinating Events, Hospitality Management, Tenant, Sales Operations, Sound
Education
University of Central Florida 2010 — 2014
Bachelor's Degree, Event Management; Minor: Hospitality
West Orange High School 2007 — 2010
Diploma, General Studies
Institute of Florida Real Estate Careers (IFREC)
Licensed Sales Associate
Walt Disney World Swan and Dolphin September 2012 - July 2014
Walt Disney World Swan and Dolphin April 2012 - September 2012
The Peabody Orlando August 2011 - September 2012
The Royal Plaza Hotel May 2010 - December 2010
Target September 2007 - December 2009
Skills
Concierge Assistant..., Microsoft Office, Opera PMS System..., Epitome PMS System..., American Hotel and..., Filing, Organizing, Event Planning, Recruiting, New Hire Paperwork, New Hire Processes, Starwood, Clerical Skills
Education
University of Central Florida 2009 — 2012
Bachelor of Science, Hospitality Management
The Peabody Orlando October 2010 - Present
The Peabody Orlando September 2007 - October 2010
Skills
Medical Billing, Health Insurance, Health Care Law, Healthcare Management, ICD-9-CM, ICD-10, Risk Management, Quality Assurance, Utilization Management
Education
University of Central Florida 2007 — 2011
Bachelor of Science, Health Information Management, Alumni
Valencia Community College 2005 — 2007
A.A., Business Administration and Management, General, Alumni
Ruth's Chris Steak House May 2013 - Present
Benchmark Hospitality April 2012 - May 2013
Winston Flowers June 2010 - February 2012
Longwood Events July 2009 - May 2010
Meeting & Incentive Management May 2008 - March 2009
Century 21 June 2005 - May 2007
Century 21 March 2000 - June 2005
The Peabody Orlando December 1991 - March 2000
Skills
Event Management, Marketing, Event Planning, Training, Advertising, Leadership, Sales, Management, Integrated Marketing, Sales Operations, Budgets, Strategic Planning, Business Planning, Fundraising, New Business Development, Selling, Customer Service, Human Resources, Business Development, Corporate Events, Hotels, Strategy, Food & Beverage, Hospitality, Catering
Education
Georgia State University
B.S.
Kony, Inc. December 2012 - Present
Hospitality Event Staffing (HES) Conference Staff May 2007 - Present
The Peabody Orlando October 2010 - December 2012
The Peabody Orlando May 2010 - October 2010
Walt Disney World Swan and Dolphin May 2009 - October 2010
Nickelodeon Family Suites May 2008 - September 2008
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Event Planning, Resorts, Event Management, Customer Service, Revenue Analysis, Convention Services, Hotel Management, Food & Beverage, Trade Shows, Meeting Planning, Marketing
Education
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
IZEA June 2014 - Present
Insight Global September 2013 - May 2014
The Peabody Orlando December 2012 - September 2013
Rosen Shingle Creek June 2011 - December 2012
Blue Man Group Universal Orlando March 2009 - November 2012
Skills
Event Management, Hospitality, Hospitality Industry, Hotels, Marketing, Food & Beverage, Catering, Sales, Sales Coordination, Trade Shows, Event Planning, Hospitality Management, Customer Service, Management, Meeting Planning, Tourism, Salesforce.com, Social Media Marketing, Social Networking
Education
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Florida Travel Network March 2009 - Present
Travel House of America January 1990 - Present
The Peabody Orlando September 1989 - December 1989
Doubletree by Hilton Orlando Sea World January 1988 - September 1989
Skills
Public Relations, Marketing Strategy, Hotel Management, New Business Development, Resorts, Tourism, Revenue Analysis, Hotels, Event Planning, Hospitality, Hospitality Management, Event Management, Sales, Team Building, Leisure Travel, Meeting Planning, Hospitality Industry, Trade Shows, Social Media Marketing, Sales Management, Marketing, Travel Management
Education
University of Arkansas 1985 — 1987
Master's degree, Communications, 3.95
Cedars-Sinai August 2014 - Present
The Peabody Orlando 2013 - 2013
Seminole college August 2012 - December 2012
Fleming's Prime Steakhouse & Wine Bar January 2010 - April 2012
Skills
EMT, Laboratory Medicine, Laboratory Skills, Laboratory, Genetics, Biology, Urinalysis, Laboratory Safety, Medical Technology, Laboratory Equipment, Blood Bank, Aseptic Technique, Clinical Chemistry, Interpersonal..., Immunology, Histology, Spectrophotometry, PCR, Goal Oriented, Healthcare, Telephone Skills, Critical Thinking, Government, Political Science, Political Philosophy, Business Strategy, Business Development, Business Intelligence
Education
University of California, Los Angeles 2014 — 2014
Genetics
Seminole Community College 2012 — 2013
Biology, Medical Microbiology and Bacteriology
University of Central Florida 2010 — 2011
Bachelor of Science (BS), Political Science and Government
Land-Ron, Inc. July 2006 - Present
The Peabody Orlando 2005 - 2006
Mendel Center 2001 - 2003
Skills
Procurement, Purchasing, Budgets
Education
University of Central Florida 2004 — 2006
Hospitality Management, Hotel & Tourism, Bachelor
Lake Michigan College 2001 — 2003
Associate's degree, Hospitality Administration/Management
Gaylord Palms Resort and Convention Center December 2013 - Present
Hyatt Regency Orlando October 2013 - November 2013
The Peabody Orlando December 2010 - September 2013
The Peabody Orlando 2004 - December 2010
Universal Orlando 2000 - 2003
Marriott International January 1999 - March 2000
Orlando World Center Marriott 1997 - 1999
The Westin Tabor Center Denver 1996 - 1997
Hyatt Regency Chicago 1995 - 1996
Dragon Hill Lodge January 1994 - December 1994
Education
University of Phoenix 2000 — 2002
Masters, Business Administration
Michigan State University 1989 — 1993
BA, Hotel, Restaurant Management
Wyndham Grand Orlando Resort, Bonnet Creek March 2014 - Present
Wyndham Grand Orlando Resort, Bonnet Creek November 2012 - March 2014
Wyndham Grand Hotels November 2011 - November 2012
The Peabody Orlando 2010 - December 2011
Skills
Banquets, Catering, Fine Dining, Food, Food & Beverage, Hospitality, Hospitality Management, Hospitality Industry, Micros, Restaurants, Resorts, Menu Development, Restaurant Management, Cuisine
Education
Borough of Manhattan Community College 2006 — 2008
Orange County Public Schools February 2014 - Present
Orlando Science Center June 2014 - August 2014
KIPP Tulsa College Preparatory July 2013 - November 2013
Teach For America June 2013 - July 2013
Teach For America August 2011 - May 2013
A Gift For Teaching January 2011 - May 2011
Rollins College January 2010 - April 2011
Rollins College September 2009 - April 2011
Covenant Communications September 2010 - December 2010
The Peabody Orlando May 2010 - September 2010
Skills
Blogging, Facebook, Social Media, Editing, Leadership, Marketing, WordPress, Advertising, Research, Management, Microsoft Office, Proposal Writing, Market Research, Newsletters, Time Management
Education
Rollins College - Crummer Graduate School of Business 2009 — 2011
Masters, Business Administration
Florida State University 2006 — 2009
B.S., Economics
Booking.com July 2014 - Present
Booking.com June 2013 - June 2014
The Peabody Orlando November 2007 - May 2013
Friendship Springs Veterinary Care June 2006 - April 2007
Skills
Front Office, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Sales Operations, Sales, Pricing Strategy, Revenue Analysis, Revenue & Profit Growth, Customer Service, Micros, Hospitality, Property Management..., Yield Management, Tourism, Hotel Booking, Lodging, Training, Leisure Travel, Rooms Division, MICROS
Education
University of Central Florida 2009 — 2011
B.S., Hospitality Management
Valencia College 2007 — 2009
A.S., Hospitality Management
ConferenceDirect April 2014 - August 2014
Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek May 2007 - April 2013
Hilton Orlando Lake Buena Vista June 2004 - May 2007
The Peabody Orlando February 2003 - June 2004
Hilton Charlotte February 2001 - February 2003
Hilton Orlando Lake Buena Vista July 1999 - February 2001
Skills
Sales Management, Value Selling, Financial Analysis, Leadership Development, Team Leadership, Revenue Forecasting, Business Development, Exceed Sales Goals, Sales Presentations, Mentoring, Market Share Analysis, Executive Management, Pre-opening, Marketing, Food & Beverage, OnQ, Revenue Analysis, Meeting Planning
Education
Bloomsburg University of Pennsylvania 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Business Administration - Marketing
Gartner June 2013 - Present
The Peabody Orlando January 2011 - 2013
Ecolab Inc. May 2012 - August 2012
Southwestern Company January 2009 - January 2011
J. Keith Arnold & Associates January 2009 - June 2009
Skills
Direct Sales, Upselling, Sales Recruitment, Customer Service, Team Leadership, Goal-driven leader, Interpersonal Skill, Up-selling, Recruiting, Leadership, Budgets, Training, Sales, Hospitality Industry, Teamwork, Event Planning, Time Management, Coaching, Marketing, Customer Satisfaction, Food & Beverage, Selling, Hospitality, Sales Operations, Public Speaking, Account Management, Management
Education
University of Central Florida
BS, Hospitality & Event Management and Business
Apicius International School of Hospitality Management in Florence
Culinary Arts and Italian Culture
Florida State University
Associates of Arts, Hospitality Management
The Westin Orlando Universal Boulevard January 2013 - Present
Wyndham Grand Orlando Resort Bonnet Creek June 2011 - January 2013
The Peabody Orlando November 2010 - April 2011
University of Central Florida August 2008 - August 2009
Skills
Meeting Planning, Hospitality Industry, Resorts, Hotels, Hospitality Management, Sales, Pre-opening, Hospitality, Revenue Analysis, Restaurants, Recruiting, Tourism, Hotel Management, Food & Beverage
Education
University of Central Florida 2007 — 2011
Bachelor of Science (B.S.), Hospitality Administration/Management
Hilton Worldwide April 2013 - Present
Self Employed September 2011 - April 2013
Rosen Hotels and Resort November 2011 - November 2012
Kitty O'Shea's Irish Pub 2004 - 2011
The Peabody Orlando 2007 - 2009
Miller's Ale House 1998 - 2004
Education
University of Central Florida - College of Business Administration
B.S.B.A, Marketing with a minor in Sports Business Management
Florida College of Natural Health-Maitland
Therapeutic Massage, Rehabilitation and Therapeutic Professions, 4.0
Valencia Community College
Associate of Arts (A.A.), Business Administration and Management, General
TravelClick June 2012 - Present
The Peabody Orlando October 2011 - May 2012
Sonesta Hotel Orlando Downtown January 2010 - February 2011
Sheraton Orlando Downtown hotel September 2008 - January 2010
Radisson Resort Orlando Celebration May 2002 - September 2008
Mayflower Hotel April 1999 - May 2002
Milford Plaza Hotel October 1989 - April 1999
Skills
Forecasting, Identifying Trends, Revenue Analysis, Hospitality Management, Front Office, Hospitality, Property Management..., Marketing, Teamwork, Hotel Management, Yield Management, Hospitality Industry, Leadership, E-commerce, Resorts, Tourism, Hotels, Hotel Booking, Management, Training, Online Travel, Revenue Forecasting, Sales, Leisure, Food & Beverage, OnQ
Education
University of Phoenix 2011 — 2013
BSB, Hospitality Management
Katharine Gibbs School 1988 — 1990
Associates, Hotel and Restaurant Management
Herbert H. Lehman High School 1985 — 1988
General Diploma, General Studies
Hotel and Motel lodging AssociationNew
Diploma, Hotel, Motel, and Restaurant Management
Embassy Suites September 2012 - Present
The Peabody Orlando October 2011 - September 2012
RENAISSANCE ORLANDO RESORT AT SEAWORLD June 1997 - September 2010
Skills
Hospitality Management, Team Building, Hotels, Banquets, Hotel Management, Hospitality Industry, Management, Meeting Planning
Education
Seminole State College of Florida 1982 — 1984
Administrative Assistant Courses
Lake Brantley High School
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando January 2011 - September 2013
Rosen Centre Hotel April 2006 - January 2011
Fort Lauderdale Marriott North Hotel May 2005 - April 2006
Skills
Hospitality Management, Hospitality Industry, Hotels, Catering, Banquets, Hotel Management, Food & Beverage, Convention Services, Resorts, Meeting Planning, Event Planning, Restaurant Management, Revenue Analysis, Event Management, Rooms Division, Trade Shows, Corporate Events, Hospitality, Fine Dining, Micros, Tourism, Wedding Planning, Property Management..., Front Office, Menu Development, Restaurants, OnQ, Hotel Booking, Yield Management, Guest Service Management, Pre-opening, Customer Satisfaction, Concierge Services, Food
Education
University of Central Florida 2000 — 2004
Bachelor, Hospitality Management
Gaylord Palms Resort January 2012 - Present
The Venetian June 2011 - December 2011
Caesars Entertainment Corporation April 2010 - June 2011
Saddlebrook Resort June 2009 - March 2010
The Peabody Orlando June 2006 - October 2008
Skills
Hospitality, Hotels, Management, Sales Management, Leadership, Sales, Forecasting, Hospitality Industry, Food & Beverage, Hospitality Management, Meeting Planning, Convention Services, Revenue Analysis, Resorts
Education
Northwood University
BA, Business Management
Ford of Clermont July 2014 - Present
Ford of Clermont April 2014 - July 2014
Ann Taylor LOFT Outlet July 2013 - June 2014
Visium Resources, Inc. November 2013 - March 2014
The Peabody Orlando June 2012 - June 2013
America Tallahassee Auto Auction January 2012 - April 2012
Crowne Plaza Beach Resort May 2011 - August 2011
Dedman School of Hospitality, FSU January 2011 - April 2011
Epic Theatres, Inc May 2010 - August 2010
Lake County Cooper Memorial Library September 2006 - June 2008
Skills
Hospitality, Microsoft Office, Food, Customer Service, Human Resources, Hotels, Hiring, Restaurants, Onboarding, Banquets, Food Service, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Supervisory Skills, Public Speaking
Education
Florida State University 2008 — 2012
Bachelor’s Degree, Human Resources and Hospitality Management, 3.37
SunGard Financial Systems June 2015 - Present
Pontoon Solutions March 2014 - June 2015
Relias Learning March 2013 - November 2013
Food Lion March 2010 - February 2013
The Peabody Orlando August 1988 - October 1990
Skills
Customer Service, Sales, Store Management, Merchandising, Retail Sales, Strategy, Talent Management, Microsoft Office, Management, Leadership
Education
Purdue University
Bachelor of Science (B.S.), RHI Management
American Cruise Lines May 2014 - Present
Hyatt Regency Orlando 2012 - 2014
The Peabody Orlando April 2012 - October 2013
Embassy Suites May 2011 - April 2012
Saint Leo University 2010 - 2011
Loews Portofino Bay Hotel April 2008 - May 2010
Skills
Hospitality Management, Hospitality, Customer Service, Event Planning, Hotels, Microsoft Office, PowerPoint, Food & Beverage, Restaurants, Microsoft Word, Leadership, Event Management, Microsoft Excel, Public Speaking, Social Media, Facebook, Data Entry, Public Relations, Social Networking, Fundraising, Budgets
Education
Saint Leo University 2007 — 2011
Bachelor of Arts (BA), International Hospitality and Tourism Managment
Ocean Properties, Holiday Inn Lido Beach November 2014 - Present
Ocean Properties, Longboat Key Club & Resort December 2013 - November 2014
Ocean Properties, Lido Beach Resort August 2012 - December 2013
The Peabody Orlando September 2010 - August 2012
ARAMARK August 2007 - March 2010
Skills
Hotel Management, Banquets, Food & Beverage, Hotels, Hospitality, Resorts, Menu Development, Catering, Hospitality Management, Hospitality Industry, Pre-opening, Revenue Analysis, Micros, Customer Service
Education
University of Central Florida 2010 — 2012
Master of Science, Hospitality and Tourism Management
University of Florida 2004 — 2008
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
The Capital Grille April 2013 - Present
The Peabody Orlando October 2012 - April 2013
The New York Diner August 2012 - January 2013
Hertz May 2012 - September 2012
Starbucks January 2012 - May 2012
Pyramid Hotel Group March 2010 - May 2012
JCPenney August 2007 - December 2011
Papa Johns March 2010 - May 2011
Kroger June 2005 - July 2006
Skills
Customer Service, Customer Insight, Customer Oriented, POS, Telephone, Retail Sales Experience, Microsoft Word, Serving Others, Group Work, Research
Education
Valencia College 2011 — 2014
Bethune-Cookman University 2009 — 2011
Atlantic Technical College
Culinary Arts
Jupiter Beach Resort & Spa September 2014 - Present
Jupiter Beach Resort & Spa April 2012 - October 2014
The Peabody Orlando May 2011 - April 2012
The Peabody Orlando November 2010 - May 2011
Skills
Hotels, Food & Beverage, Customer Service, Hotel Reservations, Hospitality, Hotel Booking, Hospitality Industry, Front Office, Social Media Marketing, Event Management
Education
University of Central Florida 2007 — 2011
BS, Hospitality Management
Jupiter High School 2003 — 2007
Aloft South Beach May 2015 - Present
Abercrombie & Fitch February 2013 - Present
JAM INC August 2013 - March 2015
imoderni llc February 2014 - April 2014
Heal with Angels Natural Health Center April 2013 - August 2013
Victoria DeSilvio Group April 2013 - May 2013
Johnson & Wales University September 2010 - February 2013
Adrienne Arsht Center for the Performing Arts September 2012 - November 2012
Johnson & Wales university June 2012 - September 2012
The Peabody Orlando May 2012 - May 2012
Skills
Innovative Thinking, Determination, Optimistic, Social Media Marketing, Event Management, Public Relations, Time Management, Marketing Research, Organizational Structure, Facebook, Marketing, Social Media, Advertising, Leadership, Microsoft Office, Customer Service, Sales, Microsoft Excel, Microsoft Word, Entrepreneurship
Education
Colorado Technical University 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.9
Johnson & Wales University 2010 — 2013
bachelers of science, Marketing with concentration in psychology, Senior
Inkster high school 2006 — 2010
dual -enrollment program, business diploma
Marco Beach Ocean Resort October 2013 - Present
Fiddler's Creek November 2012 - October 2013
The Ritz-Carlton Hotel Company LLC September 2011 - June 2012
The Peabody Orlando August 2010 - September 2011
Walt Disney World Swan and Dolphin September 2009 - August 2010
The Tasting Room August 2008 - January 2009
The Governor's Club September 2006 - March 2008
Skills
Pricing Negotiations, Menu Development, Food, Restaurants, Culinary, Training & Development, Ingredients, Culinary Skills, Italian cuisine, Cooking, Banquets, Negotiation, Pre-opening, Hospitality Industry, Resorts, Hospitality, Catering, Pastry, Sauces, Wine, Cuisine, Hospitality Management, Hotels, Fine Dining, Chef, Food & Beverage, Employee Training
Education
Italian Culinary Institute 2009 — 2009
General, Regional Italian Cuisine
Florida State University 2002 — 2007
Social Sciences, Sociology, Anthropology and Nutrition
Wendy K Johnson Design June 2008 - Present
Kitchen & Closet Concepts 2008 - 2010
Sillery and Parnters August 2008 - December 2008
Wyndham Orlando Resort January 2002 - August 2006
The Peabody Orlando December 2000 - October 2001
GF Management January 1997 - December 2000
PT Graphics May 1997 - June 1998
Super Coups of Augusta March 1995 - March 1996
Education
Valencia College 2006 — 2008
Augusta State University 1995 — 1996
Bags Inc. November 2013 - Present
The Peabody Orlando 1992 - 2013
Skills
Strategic Planning, Leadership, Supervision, Talent Management, Employee Relations, Labor Relations, Culture Change, Policies & Procedures, Cultural Diversity, Employment Law, Employment Law..., Leadership Development, Recruiting, Workplace Safety, Team Building, Team Motivation, Compensation & Benefits, Budgets, Cost Control, Benchmarking, Negotiation
Education
Universitat de Barcelona
Bachelor of Arts (B.A.), Translating/Interpreting
Health First June 2015 - Present
Carrabba's Italian Grill March 2014 - August 2015
US Army September 2007 - June 2012
The Peabody Orlando August 2006 - September 2007
Carrabba's Italian Grill May 2003 - July 2006
Skills
Military Experience, Military, Army, Military Operations, Security Clearance, Force Protection, Weapons, Military Training, Culinary Skills
Education
Eastern Florida State College 2013 — 2015
Associate of Science (AS), Network Security, 4.0
Orlando culinary academy 2006 — 2008
Associate of Science (AS), Culinary Arts/Chef Training, 3.5
Hyatt Regency Orlando April 2015 - Present
Hyatt Regency Orlando July 2014 - April 2015
Hyatt Regency Orlando October 2013 - July 2014
The Peabody Orlando January 2013 - October 2013
The St. Regis Atlanta May 2013 - August 2013
Memorial Hospital September 2011 - December 2012
Seminole Productions September 2010 - May 2011
Warner Horizon Television May 2010 - July 2010
Dalton Agency May 2009 - July 2009
Skills
Hospitality Industry, Microsoft Office, Event Management, Video Production, Customer Service, Front Office, Hotels, Hospitality Management, Photoshop, Facebook, Final Cut Pro, Social Media, Hospitality, Social Networking, Video Editing, Twitter, Opera, EAS
Education
Florida State University 2007 — 2011
Bachelor of Art, Communications - Media Production2011; Media Production and International Affairs
Dropbox August 2014 - Present
Mama's Sauce August 2010 - July 2014
The Peabody Orlando February 2008 - August 2010
Skills
Adobe Creative Suite, Social Media, Advertising, Marketing, Comic Books, Sales, Social Media Marketing, Customer Service, Photoshop, Graphic Design, Offset Printing, InDesign, Event Planning, Logo Design, Hospitality, Illustrator, Typography, Email Marketing, Brand Development, Project Management, Creative Writing, Community Building, Marketing Communications, Problem Solving, Interpersonal Skills, Partnerships, Creative Direction, Creative Strategy, Marketing Strategy, Social Impact
Education
Texas A&M University 2002 — 2004
History, Spanish
Expedia Local Expert August 2012 - January 2015
San Lorenzo Swimwear stores 2011 - 2012
M HOTELS 2009 - 2011
Vail Resorts December 2008 - April 2009
The Peabody Orlando December 2007 - April 2008
Mariel Hotel 2006 - 2007
Skills
Sales, Customer Service, Travel Arrangements, Hotels, Hotel Management, Social Media, Business Analysis, Fully bilingual English, Budgets, Hotel Booking, Teamwork, Human Resources, Operations Management, Travel, English to Spanish, Hospitality, Tourism, Event Planning, Hospitality Industry
Education
Universidad Nacional Mayor de San Marcos 2005 — 2009
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management
Cenfotur 2006 — 2007
Bachelor's degree, Tourism and Travel Services Marketing Operations
Hilton Grand Vacations April 2010 - Present
Hilton Hotel Corporation May 2009 - April 2010
Hilton Grand Vacations April 2006 - May 2009
SeaWorld February 2000 - April 2006
NBC Universal 1999 - 1999
The Peabody Orlando November 1993 - December 1998
Skills
Employee Relations, Strategic Hiring, Strategic Sourcing, Recruiting, Talent Acquisition, Talent Management, Hotels, HRIS, Benefits Administration, Personnel Management, Leadership, Temporary Staffing, Organizational..., Interviews, Team Building, Labor Relations, Budgets, HR Policies, Onboarding, Employee Engagement, College Recruiting, Program Management, Applicant Tracking..., Internet Recruiting, Management Consulting, Leadership Development, Time Management, Temporary Placement, Cold Calling, Taleo, Human Resources, Deferred Compensation, New Hire Orientations, Building Relationships, Organizational..., Hiring, Workforce Planning, Employee Benefits, Management, Executive Search, PeopleSoft, Resorts, Hospitality, Performance Management, Staffing Services, Employee Training, Sourcing
Education
Indiana University Bloomington
Bachelors, Journalism
Full Sail University June 2014 - Present
Full Sail University August 2013 - Present
Heart For Music LLC August 2013 - June 2014
Maggiano's Little Italy October 2012 - August 2013
The Peabody Orlando August 2010 - September 2012
Skills
Human Resources, Friendly Personality, Social Networking, Microsoft Excel, Microsoft Word, Microsoft Exchange, Keynote, PowerPoint, Mac OS, Windows, Interviews, Customer Service, OS X, Music Industry, Music, iMovie, 105 WPM, Bilingual, Amazing Customer Service, Facebook, Mac, Time Management, Garageband, Creative Writing, Critical Thinking, Outlook, Teamwork, YouTube, Music Theory, WordPress, Musicians, Photoshop, iWork, Administration, Telephone Skills, Microsoft Office, Public Speaking, Photography, iPhoto, Computer Hardware, Social Media, Customer Satisfaction, Bilingual-English/Spanis..., Music Production, Sound, Social Media Marketing, Entertainment, Event Planning, Management
Education
Full Sail University 2013 — 2015
Bachelor's degree, Music Business
Valencia College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Fifth Third Bank November 2014 - Present
Fifth Third Bank May 2013 - October 2014
Fifth Third Bank October 2012 - May 2013
Innovative Surgical Solutions Management, LLC July 2011 - December 2012
The Peabody Orlando March 2010 - March 2011
Red Bull September 2006 - March 2010
Skills
Sales, Sales Operations, Budgets, Customer Service, Event Planning, Event Management, Sales Management, Time Management, Marketing, Social Media Marketing, Leadership, Loans
Education
University of Central Florida 2005 — 2009
Bachelor of Science, Event Management
TOMATE Mexican Fusion & Margarita Bar July 2012 - Present
Howard Johnson soon to be TRYP by Wyndham September 2013 - September 2014
Gran Melia Puerto Rico April 2008 - June 2012
The Peabody Orlando March 2005 - March 2008
Sea Island October 2003 - March 2005
The Ritz-Carlton, Bachelor Gulch October 2002 - October 2003
The Ritz-Carlton, St. Thomas U.S.V.I September 2001 - October 2002
The Ritz-Carlton, Dearborn November 2000 - September 2001
The Ritz-Carlton, San Juan November 1997 - November 2000
The Ritz-Carlton, Cancun October 1995 - November 1997
Skills
Customer Service, Quality Assurance, Budgeting, Restaurants, Hotels, Menu Development, Hospitality Industry, Front Office, Menu Costing, Rooms Division, Spa, Training & Development, Transportation, Social Media, Grand Openings, Team Building, Business Strategy, Yield Management, Inventory Management, Budgets, Hospitality, Employee Training, Sales&Marketing, Banquets, Catering, Food, Guest Service Management, Tourism, Micros, Hospitality Management, Culinary Skills, Pre-opening experience, Luxury, Fine Dining, Leadership, Food & Beverage, Forecasting, Property Management..., Event Management, Opera, Recipes, Customer Satisfaction, Opening Hotels, Training, Strategic Planning, Resorts, Management, Cuisine, Pre-opening, Revenue Analysis
Education
Universidad Anáhuac 1990 — 1994
Business Administration
Hyatt Regency New Orleans August 2015 - Present
Hyatt Regency Orlando October 2013 - August 2015
The Peabody Orlando November 2012 - October 2013
Orange Lake Resorts, Holiday Inn Club Vacations May 2010 - March 2013
Skills
Customer Service, Taleo, Enterprise Software, Problem Solving, Human Resources, Training, New Hire Orientations, Hiring, Recruiting, Hotels, Employee Training, Onboarding
Education
University of Central Florida 2010 — 2014
Hospitality Administration/Management, 3.92 GPA
University of Central Florida 2010 — 2014
Meeting and Event Planning, 3.92 GPA
ElderCounsel, LLC August 2015 - Present
ElderCounsel, LLC February 2015 - Present
Hilton Worldwide February 2014 - February 2015
Hilton Worldwide October 2012 - February 2014
Orange Lake Resort December 2011 - October 2012
Target November 2009 - December 2011
Loews Hotels June 2008 - October 2009
Loews Hotels May 2006 - June 2008
The Peabody Orlando September 2005 - May 2006
Skills
Epitome, Property Management..., Front Office, Hospitality Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Concierge Services, Resorts, Food & Beverage, Revenue Analysis, Customer Satisfaction, Micros, Guest Service Management, Rooms Division, Banquets, Catering
Education
University of Central Florida 2004 — 2008
Bachelor of Science, Hospitality Management
Trunk Club June 2015 - Present
J.Crew July 2012 - Present
J.Crew October 2010 - July 2012
The Peabody Orlando September 2010 - May 2011
Clear Channel Communications May 2009 - August 2009
TalkingTabs May 2006 - August 2006
Starbird Productions August 2004 - August 2006
Skills
Public Relations, Event Planning, Hospitality, Management, Marketing, Sales, Social Media, Customer Service, Social Networking, Microsoft Office, Social Media Marketing, Marketing Strategy, Public Speaking, Research, Sales Management
Education
Miami University 2006 — 2010
Bachelors, International Studies, Marketing
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando December 2006 - October 2013
Walt Disney World Swan and Dolphin June 2004 - December 2006
Skills
Leadership, Management, Employee Training, Pastry, Restaurants, Hotels, Banquets, Hospitality Industry, Menu Development
Education
American InterContinental University 2006 — 2007
Master's degree, Curriculum and Instruction
Johnson & Wales University 2002 — 2004
Bachelor's degree, Hospitality Management
Johnson & Wales University 2000 — 2002
Associate's degree, Baking and Pastry Arts
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando July 2006 - September 2013
Hershey Entertainment & Resorts July 1999 - June 2001
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Resorts, Revenue Analysis, Food & Beverage, Banquets, Catering, Front Office, Pre-opening
Education
East Stroudsburg University of Pennsylvania 1994 — 1999
Bachelor of Science (BS), Hotel, Restaurant and Tourism Management
Intelity May 2008 - Present
The Peabody Orlando May 2005 - May 2008
Grand Hyatt New York October 1999 - May 2005
Hyatt Hotels and Resorts 1999 - 2005
Hyatt Regency Philadelphia 2002 - 2004
Hyatt Regency Cambridge 2001 - 2002
Park Hyatt Philadelphia 1999 - 2001
Warwick Hotel & Towers 1994 - 1999
Hilton Cherry Hill 1992 - 1994
Skills
Business Networking, Hotels, Hospitality Management, Food & Beverage, Hospitality, Direct Marketing, Resorts, Hospitality Industry, Revenue Analysis, Sales Management, Hotel Management, Marketing Management, Tourism, Yield Management, Direct Sales, Sales, Marketing, E-commerce, Management, Restaurants, Hotel Booking, Event Management, Market Planning, Integrated Marketing, Front Office, Marketing Strategy, Leisure, Account Management, New Business Development, Strategy, Pre-opening, Facebook, Online Advertising, Food, Customer Service, Social Media Marketing, Contract Negotiation, Banquets, Restaurant Management, Trade Shows, Income Statement, Negotiation, Corporate Events, Strategic Planning, Event Planning, Property Management...
Education
Penn State University
Business
San Jose Museum of Art October 2014 - Present
Walt Disney World May 2006 - May 2014
DNC Parks and Resorts at KSC Inc, April 2003 - May 2006
Hard Rock International September 2001 - March 2003
Premier Convention Services, a Destination Management Company May 1998 - September 2001
The Peabody Orlando December 1997 - May 1998
Buena Vista Palace Resort and Spa December 1995 - December 1997
Skills
Hospitality, Sales, Marketing, Corporate Events, Event Management, Event Planning, Meeting Planning, Hotels, Marketing Communications, Social Media Marketing, Trade Shows, Customer Service, Food & Beverage, Social Media, Social Networking, Entertainment, Leadership, Training, Marketing Strategy, Budgets, Sponsorship, Contract Negotiation, Corporate Meetings, Customer Satisfaction, Sales Management, Catering Sales, Management, Hospitality Management, Account Management, Advertising, New Business Development, B2B, Team Building, Budget Management, Event Production, Lead Generation, Microsoft Office, Public Speaking, Creative Direction, Interpersonal..., Public Relations, Tourism, Business Administration, Audio-Visual Production, Nonprofits, PowerPoint, Keynote, Creative Media Solutions
Education
Northern Illinois University 1990 — 1994
BA, Communications
Walt Disney World College Program
Disney Management Style
SEA Life Aquarium Orlando April 2015 - Present
The Florida Aquarium April 2014 - July 2015
Divers Direct July 2013 - January 2014
Barefoot Divers December 2012 - June 2013
The Peabody Orlando August 2011 - November 2012
Loews Hotels 2010 - 2011
Loews Hotels 2009 - 2011
Education
Kennesaw State University
Bachelor, Psychology
North Cobb High School
Diploma
Orlando Health March 2014 - Present
CuraScript, Inc. An Express Scripts Co. November 2010 - March 2012
The Peabody Orlando May 2010 - November 2010
Quiet Flight Surf Shop April 2009 - May 2010
Waterford Family Medical Center July 2002 - July 2003
Centered Health Care November 2001 - June 2002
Logan's Roadhouse December 1998 - August 2000
Universal Studios January 1998 - November 1998
Walt Disney World September 1994 - June 1997
Skills
Healthcare, Hospitals, PowerPoint, Sales, Pharmacy Benefit..., Cpr Certified, Call Centers, Patient Advocacy, BLS, ACLS, Microsoft Word, Microsoft Office, Customer Service, Teamwork
Education
Orlando Medical Institute 2012 — 2013
Certification, EMT/Paramedic
University of Washington 2006 — 2008
BA, Sociology
North Seattle Community College 2003 — 2006
AA, Liberal Arts
Ultimate Software April 2012 - Present
Empower Software Solutions January 2011 - June 2012
Empower Software Solutions January 2010 - January 2011
Corning Incorporated October 2007 - June 2009
The Peabody Orlando February 2006 - October 2007
Skills
Windows Server, Active Directory, Microsoft SQL Server, SQL, IIS, Troubleshooting, MySQL, SaaS, Software Implementation, Lotus Notes, Outlook, VB.NET, .NET, SASS, Oracle, Salesforce.com, C#, Windows Server 2008, Excel, Word, Development Management, TFS, Visual Studio, Web Development, Apache 2, PHP, nuodb, Software Documentation, Servers, Process Improvement, SharePoint, Security, Microsoft Word, Visual Basic, Microsoft Excel
Education
Columbia College 2013 — 2015
Bachelor of Information Management, Computer Science
University of Central Florida 2010 — 2013
BS, Comptuer Science and Electrical Engineering
Valencia College 2005 — 2011
AA, General Studies
Fiddler's Green Irish Pub & Eatery January 2015 - July 2015
UCF's Executive Development Center (EDC) August 2014 - December 2014
The Peabody Orlando February 2012 - August 2012
Duffy's Sports Bar/Grill, Boynton Beach February 2009 - February 2010
Skills
Acrylic Painting, Drawing, Singing, Graphic Arts, Digital Photography, Photo Editor, Event Management, Public Relations, Hotels, Marketing, Event Planning, Photography, Restaurants, Sports, Hospitality Management, Social Networking, Social Media, Hospitality, Corporate Events, Teamwork, Microsoft Word, Microsoft Office, Meeting Planning, Advertising, Coordinating Events, Entertainment, Parties, Marketing Communications, Music, Makeup Artistry, Instagram, Customer Service, Creative Writing, Blogging, Trade Shows, Social Media Marketing, Time Management, Facebook, PowerPoint, Pinterest, iMovie, Mac, Decoration, iPhoto, Customer Satisfaction, ServSafe, Events Coordination, Organized Multi-tasker, Constant Contact, Critical Thinking
Education
University of Central Florida 2012 — 2014
Bachelor of Science (BS), Event Management
Valencia College 2010 — 2011
Associate of Arts (AA)
Florida Atlantic University 2009 — 2010
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science, Hospitality Management, Event Management, Restaurant and Foodservice Management
Faces By Jessica Paige 2014 - Present
Broward Center for the Performing Arts May 2013 - Present
The Event Group Design & Decor November 2012 - May 2013
Loews Hotels October 2011 - October 2012
Hello Florida February 2012 - September 2012
Holland America Line May 2011 - August 2011
The Peabody Orlando November 2009 - May 2011
Sublicious August 2005 - August 2009
Anchor Blue Retail Group November 2006 - April 2009
Camp Horizons Co-ed Sleep Away Camp May 2007 - August 2007
Skills
Marketing, Hotels, Management, Event Management, Event Planning, Sales, Customer Service, Training, Public Relations, Customer Satisfaction, Hospitality, Budgets, Hospitality Management, Marketing Strategy, Sales Management, Recruiting, Team Building, Hospitality Industry, Social Media, Contract Negotiation, Negotiation, Food & Beverage, Marketing Communications, Entertainment, Human Resources, Advertising, Tourism
Education
University of Central Florida 2007 — 2011
Bachelor of Science (B.S.), Hospitality Management
Four Seasons Hotels and Resorts June 2014 - Present
Carlson Restaurants / T.G.I. Friday's April 2013 - June 2014
Camp Boggy Creek May 2013 - September 2013
The Peabody Orlando November 2012 - April 2013
Hawks Cay Resort May 2012 - September 2012
The Walt Disney Company June 2010 - September 2012
Skills
Microsoft Office, Social Media, Recreation Planning, Guest Service Management, Guest Recovery, Event Management, Event Planning, Customer Service, Resorts, Coordinating Events, Non-profit..., Hospitality Industry, Hospitality Management, Risk Management, Restaurants, Food and Beverage
Education
University of Central Florida 2010 — 2014
Bachelor of Science (B.S.), Hospitality Management, Event Management
Valencia Community College 2009 — 2010
Dual Enrollment
Hyatt Regency Orlando September 2013 - Present
The Peabody Orlando September 2010 - September 2013
Army National Guard January 2000 - September 2003
Skills
Hospitality, Customer Service, Hotels
Education
Valencia College 2015 — 2018
Associate of Arts (A.A.), General Studies
International Academy of Design and Technology-Orlando 2008 — 2010
Associate's Degree, Computer Graphics, 4.0
Republic National Distributing Company June 2012 - Present
The Peabody Orlando June 2010 - July 2011
Opici Wine August 2008 - November 2009
Club Corp Property Private Business and Sports Club May 2007 - June 2008
Ever Which Way September 2006 - April 2007
Dry Dock Grille March 2002 - November 2005
Blue Point Grille December 2000 - March 2002
The Grand Bay Hotel 1992 - 1995
The Ocean Grand Four Seasons 1990 - 1991
Pan American World Airways June 1988 - January 1990
Skills
Food & Beverage, Menu Development, Hotels, Restaurants, Hospitality Industry, Hospitality, Food, Wine, Fine Dining, Catering
Education
Court of Masters at Breakers Hotel 2006 — 2006
Wine, Wine Certification
Johnson and Wales Miami 2004 — 2005
USSA, Blind Tasting and Education Certifield
Miami Dade College 1992 — 1993
English/Buisness
Walk On Water - A Unique Boutique November 2011 - Present
Florida Food Management, Inc January 1997 - Present
The Peabody Orlando 1993 - 1996
Universal Studios Orlando 1991 - 1993
Gayfers/ Dillards 1983 - 1987
The Body Shop - Gym 1982 - 1986
Education
Florida State University 1987 — 1990
BS, Sociology, Markeing, Music Theater
Northwest Florida State College 1982 — 1986
AA, General Education, Marketing, Theater
Highgate Hotels May 2013 - Present
Benchmark Hospitality International June 2010 - December 2012
Champion Hospitality Group 2008 - June 2010
Ginn Resorts May 2006 - October 2008
The Peabody Orlando 1985 - 2006
Peabody Hotel Group 1985 - 2006
Hyatt Hotels 1981 - 1985
Skills
Hospitality, Resorts, Hospitality Industry, Hotels, Hotel Management, Revenue Analysis, Hospitality Management, Yield Management, Strategic Leadership, Food & Beverage, Leadership, Catering, Front Office, Marketing Strategy, Tourism, Contract Negotiation, Meeting Planning, Restaurants, Marketing, Pre-opening, Convention Services, Banquets, Rooms Division, Trade Shows, Team Building, Menu Development, Property Management..., Budgets, Micros, Food
Education
Penn State University
Hotel Administration, Hotel/Motel Administration/Management
Osceola County School District February 2015 - Present
Hyatt Regency Orlando October 2013 - November 2014
The Peabody Orlando September 2012 - September 2013
Orange Lake Resorts May 2011 - September 2012
Orange Lake Resorts May 2007 - December 2010
Skills
Food & Beverage, Hospitality, Event Planning, Hospitality Industry, Microsoft Excel, Hotel Management, Customer Service, Customer Satisfaction, Hotels, PowerPoint, Food, Resorts, Yield Management, Revenue Analysis, Hospitality Management, Human Resources, Event Management, Restaurant Management, Food Service, Hiring, Catering, Time Management, Microsoft Word, Front Office, Restaurants, Menu Development, Microsoft Office, Tourism, Training
Education
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Hospitality Administration/Management, Senior
Florida State University 2008 — 2011
English Language and Literature, General
the Ocean Reef Club May 2011 - Present
The Westin Resort Aruba October 2009 - February 2011
Ginn Reunion Resort August 2006 - July 2009
The Westin Diplomat Resort and Spa February 2005 - July 2006
The Westin Diplomat Resort and Spa November 2001 - February 2005
The Ritz Carlton Atlanta December 1999 - November 2001
The Hyatt Regency OIA January 1997 - November 1999
The Peabody Orlando 1991 - 1996
Education
University of Central Florida 1988 — 1989
BSIE, Industrial Engineering
Florida Atlantic University 1986 — 1988
BSME, Mechanical Engineering
Valencia College 1984 — 1986
AA, Mathematics/ Engineering
Purple, Rock, Scissors! March 2010 - Present
The Peabody Orlando August 2007 - November 2008
Skills
Social Media Marketing, Google Analytics, Human Resources, Vendor Management, Customer Service, Accounts Payable, Accounts Receivable, Hospitality Management, Hotel Management, Employee Relations, Benefits Administration, OS X, Office Management, Office Administration, SEO, Email Marketing, Social Media, Marketing, Beer, Online Marketing, Cigars, Account Management, Event Planning
Education
University of Central Florida 2002 — 2006
B.S., Hospitality Management
Lutheran Church MIssouri Synod June 2008 - Present
Lutheran Church of the Redeemer, Columbus GA June 2008 - Present
The Peabody Orlando August 2002 - May 2004
Skills
Preaching, Public Speaking, Theology, Teaching, Biblical Studies, Youth Ministry, Pastoral Care, Community Outreach
Education
Concordia Seminary 2004 — 2008
Master of Divinity (M.Div.)
Florida International University 1999 — 2002
Bachelor's degree, Management Information Systems, General
The National Press Club June 2014 - Present
Renaissance Washington, DC Downtown Hotel April 2014 - Present
Marriott World Center 1995 - April 2014
Rosen Shingle Creek Hotel 2008 - 2013
The Peabody Orlando 1989 - 2005
Skills
AutoCAD, Budgets, Client Presentation, Color Schemes, Customer Service, English, Estimating, Finish Selections, Guest Service Management, Hand Drafting, Hospitality, Mac OS, Material Selection, Microsoft Excel, Microsoft Office, Microsoft Word, Multi Tasking, Outlook, Perspective Drawings, PowerPoint, Public Speaking, Research, SketchUp, Space planning, SU Podium, Sustainable Design, Windows, Window Displays, Banquets, Customer Satisfaction, Meeting Planning
Education
Penn State University 1983 — 1987
Associate of Science, Business Administration and Management, General
Seminole State College of Florida
Associate of Science, Interior Design
Blue Talon Bistro / The Trellis Restaurant July 2004 - Present
Palencia Club November 2002 - June 2003
Ponte Vedra Inn and Club January 2002 - January 2003
Wynfrey Hotel 2001 - 2002
The Peabody Orlando 1999 - March 2001
Vanderbilt Hall September 1997 - March 1999
Harbour Court Hotel 1995 - 1997
Skills
Cuisine, Recipes, Gourmet, Culinary Skills, Fine Dining, Menu Development, Cooking, Banquets, Sanitation, Restaurant Management, Food Service, Catering, Restaurants, Seafood, Italian cuisine, Sauces, Pastry, Food Preparation, Food Safety, Food, Culinary Management, Food & Beverage, Recipe Testing, Menu Costing, Food Cost Management, Menu Engineering, Food Quality, Chef
Education
Prince George's Community College 1981 — 1982
ba, Resturant Skills
Dematha Catholic High School 1976 — 1980
General, General
Performer's Edge Dance Center June 2005 - Present
Embassy Suites Boston-Logan Airport December 2007 - June 2008
Crowne Plaza Boston - Natick July 2007 - December 2007
The Peabody Orlando 2005 - 2007
Eastern Bank 2003 - 2005
Education
Salem State University 2001 — 2005
BS, Management
Bentley University 2000 — 2001
Management
Isle of Capri Casinos, Inc. 2001 - Present
Isle of Capri Casino December 1999 - September 2001
Lady Luck - Coahoma June 1998 - October 1999
Isle of Capri Casino August 1996 - June 1998
The Peabody Orlando 1986 - 1994
Skills
Casino, Gambling, Gaming Industry, IBM iSeries, Disaster Recovery, System Administration, Security, Database Marketing, Troubleshooting, Active Directory, Hardware, Software Documentation, Windows, Windows XP, Software Installation, Technical Support, Microsoft Exchange, SDLC, Gaming, Servers, Databases, Unix, Poker, Online Gaming, Online Gambling, RPG, Computer Hardware, Resorts, Network Security, SQL, Help Desk Support, IT Operations, Loyalty Programs, Hospitality Industry, Windows 7, XP, Software Development, Loyalty Marketing, VMware, OS/400, Budgets, IT Management, Business Analysis, Visio, Hospitality Management, Information Technology, Hospitality, POS, Team Building, Networking
Education
McNeese State University 1982 — 1986
Bachelor of Science (BS), Mathematics and Computer Science
McNeese State University 1982 — 1986
BS, Computer Science & Mathematics
St. Martin's Press October 2013 - Present
Ubiqus November 2005 - January 2014
Abigal Press, Inc. October 2004 - February 2008
The Peabody Orlando July 2002 - September 2003
Skills
Proofreading, Newsletters, Microsoft Office, Copywriting, Blogging, Creative Writing, Editing, Editorial, Research, Public Relations
Education
New York University 1997 — 2001
BFA, English, Experimental Theatre
Universal Orlando Resort September 2015 - Present
Hyatt Regency October 2013 - Present
The Peabody Orlando March 2012 - October 2013
Universal Orlando April 2010 - March 2012
Universal Orlando 2006 - April 2010
Universal Orlando 2004 - 2006
Skills
Event Planning, Customer Service, Microsoft Office, Outlook, PowerPoint, Public Speaking
Education
University of Florida - Warrington College Of Business 2009 — 2011
Masters, Business Administration
University of Central Florida 2000 — 2004
Bachelor, Advertising and Public Relations
Universal Orlando Resort April 2015 - Present
Universal Orlando April 2011 - Present
Universal Orlando July 2009 - April 2011
The Peabody Orlando May 2008 - July 2009
Universal Orlando Resort 2005 - 2008
Six Flags/Premier Parks 1999 - 2004
Skills
Hospitality, Operations Management, Leadership, Theme Parks, Client Relations Skills, Human Resource..., Hospitality Management, Leading Diverse Teams, Human Resources, Customer Satisfaction, Guest Service Management, Concierge Services, Hospitality Industry, Employee Training, Pre-opening, Team Building, Resorts, Hotel Management, Management, Budgets, Hiring
Education
Webster University 2012 — 2015
Graduate Degree, Human Resources Management
University of Central Florida 2004 — 2007
BA, Hospitaity
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando July 2006 - September 2013
Rosen Centre Hotel November 2000 - July 2006
Orlando/Orange County Convention and Visitors Bureau November 1999 - November 2000
Rosen Plaza Hotel April 1993 - November 1998
Sheraton World Resort May 1985 - April 1993
Skills
Management, Meeting Planning, Hotels, Training, Hospitality Management, Budgets, Sales Operations, Sales, Trade Shows, Hospitality, Hospitality Industry, Hotel Management, Resorts, Revenue Analysis, Negotiation, Yield Management, Tourism, Banquets, Food
Education
Kutztown University of Pennsylvania 1982 — 1984
Hilton Columbus Polaris June 2014 - Present
Crescent Hotels & Resorts May 2013 - June 2014
Hilton Columbus/Polaris February 2008 - June 2014
Hyatt Regency Columbus October 2003 - February 2008
Loews Royal Pacific Resort at Universal Studios March 2002 - October 2003
Loews Portofino Bay Hotel at Universal Studios July 1999 - March 2002
The Peabody Orlando April 1990 - July 1999
Skills
Hospitality Management, Hospitality, Meeting Planning, Hospitality Industry, Hotels, Team Leadership, Catering, Banquets
Education
University of Central Florida - College of Business Administration 1986 — 1989
BSBA, Business
North Carolina State University 1983 — 1985
Business Administration and Management, General
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando December 2000 - September 2013
Event Masters, LLC June 1996 - November 2000
Orange County Convention Center 1990 - 1996
The Rosen Plaza 1986 - 1989
Skills
Convention Services, Meeting Planning, Trade Shows, Location Intelligence, Corporate Events, Hotels, Food & Beverage, Restaurants, Event Planning, Yield Management, Wedding Planning, Event Management, Tourism, Menu Development, Catering, Hotel Management, Hospitality, Banquets, Delphi, Revenue Analysis, Pre-opening, Hospitality Management, Micros, Front Office, Resorts, Hospitality Industry, Property Management..., Budgets, Concierge Services, Rooms Division, Team Building, Parties, Food, Sales, Guest Service Management, Incentives, Restaurant Management, Coordinating Events, OnQ, Fine Dining, Weddings, Hotel Booking, Private Events, Lodging, Hiring, Training, Opening Hotels, Incentive Travel, Food Service, Opera
Education
Michigan State University 1979 — 1983
Business Administration, School of Hotel, Restaurant and Institutional Management
The Peabody Orlando Payroll SupervisorPublic Broadcasting Service1997 - 2001
Skills
Meeting Planning
Education
James Madison University 1989 — 1992
BA, French/International Relations
Hyatt Regency Oralndo October 2013 - Present
The Peabody Orlando June 2005 - Present
Public Broadcasting Service June 1999 - April 2001
Skills
Front Office, Hospitality
Education
James Madison University 1989 — 1992
BA, French & International Affairs
Rosen Hotels & Resorts January 2008 - Present
Benchmark Mortgage 2004 - 2008
Iron Gate Realty 2004 - 2008
Sanibel Harbour Resort & Spa 2002 - 2004
Walt Disney World 1995 - 2002
The Peabody Orlando 1993 - 1995
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Event Management, Trade Shows, Revenue Analysis, Hotel Management, Meeting Planning, Sales, Tourism, Food & Beverage, Convention Services, Catering
Education
James Madison University 1983 — 1985
Frostburg State University 1980 — 1982
Apple October 2010 - Present
The Blue Crown March 2011 - March 2013
The Peabody Orlando May 2008 - November 2010
Walt Disney World January 2007 - March 2009
Skills
Hospitality, Social Media, iWork, Hospitality Management, Event Management, Facebook, Front Office, Hotels, Event Planning, Food & Beverage, Tourism, Customer Service, Social Media Marketing, OS X, iOS, Apple, Final Cut Pro, Micros, Twitter, Facebook Fan Page..., Promotions, Marketing, Apple Aperture, Microsoft Office, YouTube, Instagram, Photography, Sales, Social Networking, iLife, Hospitality Industry, Time Management, Entertainment, Mac, Blogging, Email Marketing, Retail, Teamwork, Video Editing, Online Marketing, Social Media Advertising, Trade Shows
Education
Seminole State College of Florida 2014 — 2016
Associate's Degree, Business Administration and Management, General
University of Central Florida 2004 — 2009
B/S, Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando October 2012 - September 2013
Loews Hotels October 2006 - October 2012
Loews Portofino Bay Hotel October 2006 - October 2009
Disney's Fairy Tale Weddings June 2005 - October 2006
Walt Disney World Resorts December 2003 - June 2005
Walt Disney World August 2000 - September 2003
Education
Florida Southern College 1999 — 2003
Marketing MGMT, Business Administration and Marketing MGMT
Florida Southern College
Bachelors, Business Administration/Marketing Management
Loews Portofino Bay Hotel January 2003 - Present
The Peabody Orlando October 1991 - September 2000
Education
Ohio University 1986 — 1990
Bachelors, Business Administration
Hilton Bonnet Creek March 2014 - Present
The Peabody Orlando April 2013 - December 2013
Gaylord Palms Resort and Convention Center December 2001 - March 2013
Gaylord Palms Resort and Convention Center October 2004 - October 2006
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Front Office, Pre-opening, Hospitality, Resorts, Rooms Division, Micros, Revenue Analysis, Food & Beverage
Education
University of Central Florida 2001 — 2004
Bachelor of Science (BS), Hospitality Management
Westminster College (PA) 1999 — 2001
Doubletree Orlando Downtown August 2014 - Present
FSAE 2007 - Present
Member at SGMP 2007 - Present
MPI 2007 - Present
Embassy Suites Lake Buena Vista December 2010 - August 2014
Regal Sun Resort/Wyndham Lake Buena Vista October 2007 - December 2010
Waldorf Astoria Orlando & Hilton Orlando Bonnet Creek 2007 - 2007
Hilton WDW 2004 - 2007
The Peabody Orlando 1999 - 2000
Grosvenor Resort 1998 - 2000
Skills
Meeting Planning, Sales, Trade Shows, Corporate Events, Hospitality, Hotels, Event Planning, Hospitality Management, Tourism, Resorts, Revenue Analysis, Catering, Food & Beverage, Hotel Management, Incentives, Yield Management, Marketing, Contract Negotiation, Event Management, Hospitality Industry, Banquets, Location Intelligence, Customer Service, Budgets, Newsletters
Education
Jacksonville University 1985 — 1989
BS, Music Business
Mackinac Savings Bank FSB August 2011 - Present
ScrapYourTrip.com August 2010 - June 2011
The Peabody Orlando March 2009 - August 2010
All Design Systems August 2008 - December 2008
Wachovia, A Wells Fargo Company May 2007 - August 2008
JetBlue Airways December 2002 - April 2007
Candlewood Suites June 1999 - December 2002
AMC Theatres June 1996 - June 1999
Skills
Training, Customer Service, Outlook, Payroll, Vendor Management, Microsoft Office, Management, Hospitality, Microsoft Excel
Education
Florida State University 1990 — 1994
BS, Hospitality Administration
AccorHotels September 2013 - Present
Gemini Hospitality Management May 2011 - September 2013
Hyatt June 2007 - May 2011
The Peabody Orlando September 2005 - July 2007
Costa Crociere 2003 - 2005
Skills
Local Sales, Professional, Product Knowledge, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Resorts, Yield Management, Tourism, Front Office, Food & Beverage, Pre-opening, Leisure, OnQ, Rooms Division, Business Travel, Convention Services, Property Management..., Hotel Booking, Meeting Planning, Sales, Revenue Forecasting, Opera, Opening Hotels, Lodging, Guest Service Management, Travel Management
Education
University of Central Florida 2005 — 2007
Bachelor, Hospiltality Management
Johnson & Wales University 2003 — 2005
Associates, Hotel Management
University of Central Florida March 2015 - Present
Waldorf Astoria Orlando/ Hilton Orlando Bonnet Creek January 2014 - March 2015
Waldorf Astoria Orlando & Hilton Orlando Bonnet Creek August 2012 - January 2014
Waldorf Astoria Orlando & Hilton Orlando Bonnet Creek November 2011 - August 2012
Hilton Orlando Bonnet Creek June 2011 - November 2011
Hilton Orlando Bonnet Creek August 2010 - June 2011
Homewood Suites by Hilton & Hilton Garden Inn March 2010 - September 2010
Hampton Inn Lake Buena Vista March 2009 - March 2010
The Peabody Orlando November 2008 - May 2009
Bagel Bagel Cafe May 2007 - August 2008
Skills
Hospitality Management, Front Office, Hospitality Industry, OnQ, Accounts Payable, Income Audit, Hotel Management, Micros, Hospitality, Rooms Division, Property Management..., Resorts, Customer Service, MICROS, Hotels, Revenue Analysis, Food & Beverage, Pre-opening
Education
University of Central Florida 2006 — 2010
Bachelor's of Science, Hospitality
Hyatt Regency Orlando May 2014 - Present
Hyatt Regency Orlando October 2013 - May 2014
Peabody Orlando October 2012 - October 2013
The Peabody Orlando July 2010 - October 2012
Peabody Hotel August 2007 - July 2010
Riviera Country Club December 2006 - March 2007
Skills
Culinary, Food Cost, Menu Development, Cooking, Fine Dining, Supervisory Skills, Sauces, Reliability, Banquets, Catering, Food, Food Service, Food Safety, Hotels, Restaurants, Cuisine
Education
2005- 2007Johnson & Wales UniversityNorth 2005 — 2007
Associate in Science, Culinary Arts
Tallahassee Community College 2001 — 2003
Hyatt Place August 2014 - Present
Hyatt Place Orlando Universal January 2011 - Present
Hyatt Place January 2010 - January 2011
The Peabody Orlando January 2008 - January 2010
Skills
Hotels, Hospitality Industry, Hospitality, Food & Beverage, Restaurants, Tourism, Customer Satisfaction, Catering, Restaurant Management, Menu Development, Customer Service, Process Scheduler, Banquets, Resorts, Hiring, Hotel Management, Rooms Division, Food Service, Hospitality Management
Education
Ball State University 2000 — 2004
Bachelor's degree, Telecommunications Technology/Technician
Gaylord Palms Resort & Convention Center February 2014 - Present
Planet Hollywood International October 2012 - January 2014
The Peabody Orlando September 2010 - January 2012
Mona Lisa Suite Hotel August 2008 - July 2009
Celebration Hotel January 2006 - August 2008
Gaylord Palms Resort and Convention Center May 2002 - December 2005
Six Continents August 1999 - May 2002
Skills
Meeting Planning, Hotels, Sales, Contract Negotiation, Account Management, New Business Development, Catering, Pre-opening, Conventions, Trade Shows, Customer Service, Marketing Strategy, Event Management, Hospitality Industry, Tourism
Education
New Mexico State University 1994 — 1999
Bachelor
School name:
TIC Gums February 2015 - Present
Albert Uster Imports February 2011 - February 2015
University of Maryland, College Park January 2009 - January 2011
The Peabody Orlando January 2008 - July 2008
Skills
Food Science, Food, Food Safety, Food Industry, Food Microbiology, Food Service, Sensory Evaluation, Food Processing, HACCP, Ingredients, Food Technology, Bakery, Pastry, Product Development, Innovation, Nutrition, Chocolate, Restaurants, Banquets, Confectionery, Food & Beverage, Culinary Skills, Cooking, Catering
Education
New England Culinary Institute 2006 — 2008
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
University of Maryland College Park 2002 — 2006
Bachelor of Science (BS), Food Science
Castle on the Hudson January 2014 - Present
Orlando Productions October 2010 - December 2013
Orlando City SC March 2011 - September 2013
Full Sail University August 2011 - July 2013
The Peabody Orlando May 2011 - January 2012
Skills
Microsoft Office, Research, PowerPoint, Excel, Word, Writing, Photoshop, Microsoft Word, Microsoft Excel, Social Media, Social Networking, Public Speaking, Event Planning, Management, Facebook, Blogging, Social Media Marketing, Public Relations, Entertainment
Education
Full Sail University 2008 — 2013
Master's degree, Entertainment Business and Sports Management, 3.9
Full Sail University 2008 — 2010
Bachelor's degree, Entertainment Business
Full Sail University 2008 — 2010
Associate of Science (A.S.), Show Production and Touring
SUNY Orange 2007 — 2008
Associates, Music Business
The Home Depot February 2014 - Present
Mattress 1 One February 2013 - October 2013
SunTrust Bank May 2012 - January 2013
BEALLS DEPARTMENT STORES INC. April 2004 - May 2012
The Peabody Orlando June 2005 - June 2010
Skills
Merchandising, Retail, Visual Merchandising, Store Management, Inventory Management, Apparel, Fashion, Loss Prevention, Assortment, Merchandise Planning, Inventory Control, Customer Service, Trend, Tenacious Work Ethic, Challenge Driven, Resourceful..., Adaptable to Changes, Enthusiasm to learn, Positive Can-do Attitude, Go-getter attitude, Maintaining A Positive..., Strongly self-motivated, Positive Team Player, Energetic team player, Hands-on Problem Solver, High Energy Level, Commitment to Success, Commitment to Customer..., Hands on Manager, Cash-handling, Highly personable, Skilled Multi-tasker, Highly Reliable, Learning Quickly, Highly responsible, Always Punctual, Highly motivated..., Goal-driven leader, Goal-oriented..., Maintaining Strong..., Superior Client Service, Client-centric, Dependable Team Player, Organized Multi-tasker, Close Attention to...
Education
Mid Florida Tech 2003 — 2005
Technical, Business Administration in Hospitality
Universidad de San Buenaventura 1992 — 1994
Associate's degree, Accounting and Finance
Walt Disney World August 2015 - Present
SeaWorld Parks & Resorts Orlando June 2013 - Present
SeaWorld Parks & Resorts Orlando January 2015 - July 2015
Universal Orlando August 2013 - December 2014
SeaWorld Orlando July 2012 - June 2013
Universal Orlando July 2012 - October 2012
The Peabody Orlando April 2012 - July 2012
Mohegan Sun January 2011 - April 2012
Universal Orlando August 2010 - October 2010
Walt Disney World February 2002 - July 2010
Skills
Entertainment, Stage Management, Theme Parks, Guest Service Management, Event Management, Event Planning, Theatre, Hospitality Management, Tourism, Training, Time Management, Leadership, Budgets, Management, Hospitality, Team Leadership, Customer Service, Stage, Resorts, Project Planning
Education
Full Sail University 2010 — 2011
Master of Science, Entertainment Business
University of Central Florida 2001 — 2006
Bachelor of Science, Hospitality Management
Sabre Hospitality Solutions June 2014 - Present
Hyatt Regency Orlando October 2013 - April 2014
The Peabody Orlando May 2011 - September 2013
Fontainebleau Miami Beach November 2008 - May 2011
Borgata Hotel Casino & Spa February 2008 - November 2008
Borgata Hotel Casino & Spa December 2006 - February 2008
Skills
Scheduling, Hospitality, Customer Service, Customer Relations, Word, Reservations, SharePoint, Hospitality Management, Microsoft Word, Process Scheduler, Yield Management, Revenue Analysis, Resorts, Food & Beverage, Hospitality Industry, Leadership, Customer Satisfaction, Hotels, Pre-opening, Tourism, Hotel Management, Front Office
Education
East Stroudsburg University of Pennsylvania 2003 — 2006
Bachelor's, Hospitality Management
Marriott Vacation Club June 2009 - Present
The Peabody Orlando February 2011 - December 2012
Hard Rock Hotel June 2008 - May 2009
Ocean Optics July 2005 - December 2007
Skills
Revenue Analysis, SQL, Concierge Services, Tourism, Property Management..., Front Office, Hospitality Management
Education
University of Central Florida 2008 — 2010
BS, Management
St. Petersburg College 2004 — 2007
AA, Business Adminitration
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando January 1991 - October 2013
Skills
Hospitality Industry, Hospitality Management, Hotels, Resorts, Pre-opening, Hotel Management, Food & Beverage, Purchasing, Micros, Hospitality, Revenue Analysis, Restaurants, Banquets, Food, Menu Development
Education
Northeastern University 1981 — 1982
Purchasing, Procurement/Acquisitions and Contracts Management, B+
Cumberland High
Seminole Hard Rock Hotel & Casino Tampa September 2013 - Present
The Peabody Orlando July 2011 - July 2013
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Event Management
The Peabody Orlando August 2011 - Present
Renaissance Hotel at SeaWorld March 1993 - August 2011
Skills
Clear Sky System, Food Safety Certified
Education
Loras College 1984 — 1987
B.A., Business Management
Hyatt Regency Orlando 2015 - Present
Hyatt Regency Orlando January 2007 - January 2015
The Peabody Orlando January 2008 - September 2010
OCPS Extended Day District May 2005 - August 2006
Discovery Middle School August 2005 - May 2006
Skills
Microsoft Office Suite, Delphi, Graphic Design, Staff Training, PowerPoint, Conferences, Word, Outlook, Banquets, Budgets, Catering, Customer Satisfaction, Customer Service, Event Planning, Event Management, Events, Food & Beverage, Fundraising, Hospitality, Hospitality Management, Hotels, Management, Marketing, Meeting Planning, Menu Development, Microsoft Excel, Microsoft Office, Microsoft Word, Public Relations, Public Speaking, Resorts, Restaurants, Sales, Social Media, Social Media Marketing, Social Networking, Teaching, Team Building, Time Management, Training
Education
Florida State University 2003 — 2005
Bachelor of Science, Political Science
Valencia College 2001 — 2003
Associate of Arts
2003-2005 Fl. State University
B.S; A.A, Political Science; Liberal Studies
Interstate Hotels & Resorts March 2008 - Present
The Peabody Orlando November 2004 - March 2008
Skills
Hotel Management, Hotels, Hospitality Management, Property Management..., Hospitality Industry, Micros, Resorts, Food & Beverage, Hospitality, Banquets, Catering, Front Office, Guest Service Management, Menu Development, OnQ, Opera, Pre-opening, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Yield Management
Education
SUNY Oswego 1996 — 2000
Bachelor of Fine Arts, Art
Healthcare Services Group October 2013 - Present
Hospital December 2011 - December 2011
Days Inn November 2007 - April 2011
The Peabody Orlando June 2004 - June 2007
A+ Janitorial Service August 1999 - May 2004
Skills
Cerner, CPOE, EHR, EMR, Physician Support, PowerChart, Clinical Documentation, Go-Life Support
Education
Florida Metropolitan University
Medical Assistant
Palm Beach County Sheriff's Office September 2013 - Present
The GEO Group, Inc. June 2013 - Present
The GEO Group, Inc. September 2012 - June 2013
The Peabody Orlando July 2011 - September 2012
Universal Studios February 2010 - June 2011
Universal Studios Cinnabon February 2010 - June 2011
Winn-Dixie July 2007 - March 2008
Skills
Microsoft Office, Microsoft Word, Customer Service, Food Safety, Food Service, Hospitality, Microsoft Excel, Clerical Skills, Computers
Education
University of Central Florida 2009 — 2013
BS, Criminal Justice/Law Enforcement Administration
Palm Beach State College 2008 — 2009
Florida State College at Jacksonville
Associate of Arts (A.A.), General Studies
Pahokee Middle/Senior High School
High School Diploma
Palm Beach Community College
University of Central Florida
Bachelor’s, Criminal Justice
Olive Garden January 2014 - January 2015
Mimi's Cafe March 2013 - February 2014
The Peabody Orlando December 2012 - June 2013
801 City Grille November 2011 - August 2012
Universal Orlando Mytho's Restaurant August 2010 - September 2011
Skills
Fine Dining Mentality, Excellent knowledge in..., Can Deliver an..., Selfless, Talkative and Friendly, Versatile Worker, Aim for Perfection in..., Ability to Set a..., Respectful and..., Take Pride in Making..., Quick Learner, Natural teacher
Education
Tallahassee Community College 2015 — 2015
Biology, 3.5
Valencia Community College 2012 — 2014
Chesapeake Public Schools August 2008 - Present
West At Home (Business Process Outsourcing) September 2011 - May 2012
Chesapeake Public Schools June 2008 - September 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2000 - June 2003
CH2M HILL Engineers January 1996 - May 1999
The Peabody Orlando February 1994 - November 1995
Education
University of Central Florida
Bachelor of Arts (B.A.), Business/Corporate Communications
Tidewater Community College
Hyatt October 2013 - Present
Gaylord Palms Resort and Convention Center December 2002 - Present
The Peabody Orlando September 2010 - September 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, French, Spanish-speaking, Brazilian Portuguese, A+, Team Leadership, Logistics, Access, Human Resources, English, Teamwork, Customer Satisfaction, Hospitality Management, Hospitality
Education
Webster University 2010 — 2012
Master's degree, Information Technology
Universidad del Sagrado Corazón 1987 — 1992
Bachelor of Arts (BA), Tourism and Travel Services Management
Vista Cay by Millenium March 2013 - Present
The Peabody Orlando June 2012 - February 2013
Extended Stay Deluxe December 2010 - May 2012
Skills
Customer Service, Sales, Data Entry, General Administrative..., Organization, Time Management, Convention Services, Team Building, Hospitality
Education
University of Central Florida 2013 — 2015
Valencia Community College 2010 — 2012
Associate of Arts (A.A.)